Senior Infrastructure Systems Engineer
1 day ago
Cambridge
Hybrid Software Helix is seeking a Senior Infrastructure Systems Engineer to join a small internal IT department that provides support to its operating companies worldwide. Reporting directly to the chief information officer, this role would be ideally suited for a well-rounded, knowledgeable individual who understands the complexity and challenges of modern infrastructure and has a strong grasp of Azure adoption within an enterprise. The successful candidate will help implement the organization’s cloud-adoption strategy and contribute to the development of processes in anticipation of ISO27001 certification. The role, therefore, requires a highly technical, technology-passionate professional with experience in maintaining and deploying infrastructure systems, server maintenance, and project work, as well as a strong working knowledge of Microsoft Azure. The core infrastructure within the business is a multi-site mixture of Windows (2022/2025 Servers/Active Directory), HP-based networking and next-generation firewalls. The department works with products such as vSphere, Microsoft Azure, Atlassian tools, Veeam, Microsoft 365, Intune and many more. In addition to project-based work you will be expected to deal with critical system issues as and when they occur, which may occasionally involve out-of-hours work. Hybrid Software Helix, Cambourne, Cambridgeshire (Hybrid, three office days per week) • Help deliver the company’s data center migration goals into Microsoft Azure., • Take ownership of core infrastructure services, including Active Directory, Microsoft 365, Azure, LAN, firewalls, backup, virtualization and storage., • Strengthen infrastructure security and promote best practice across the environment as part of the organization’s ISO27001 readiness programme., • Research, plan and implement infrastructure upgrades and replacement solutions, either independently or as part of a team., • Administer VMware vSphere infrastructure and enterprise storage platforms., • Respond to alerts from network and system monitoring tools to minimize downtime and service impact., • Administer backup and disaster recovery systems, including testing, documentation and improvement of recovery processes., • Create and maintain internal documentation, procedures, processes and technical standards., • Handle escalated issues from the IT helpdesk relating to core infrastructure services., • Support infrastructure requirements for development and operational tooling, including CI/CD platforms where required., • Contribute to infrastructure planning, lifecycle management, security improvement and cloud-adoption initiatives., • Occasional travel to other Hybrid Software sites as required to support infrastructure migrations and upgrades, • Strong experience with Microsoft Azure in a hybrid enterprise environment, including identity integration, networking, virtual machines, governance and migration of on-premises services., • Advanced knowledge of Microsoft 365, Entra ID and multi-site, multi-domain Active Directory environments., • Networking expertise, including TCP/IP, DHCP, DNS, VLANs and next-generation firewalls., • Experience supporting secure infrastructure environments and applying infrastructure security best practices., • Working knowledge of backup, disaster recovery and business continuity processes., • Experience with infrastructure monitoring, troubleshooting and incident response., • Strong scripting ability in at least one language, such as PowerShell, Python or Bash., • Ability to create clear technical documentation, procedures and standards., • Able to communicate effectively, both verbally and in writing., • Strong problem-solving skills, with the ability to identify practical and creative solutions., • High attention to detail, with the mindset to validate changes and check for expected outcomes., • Strong aptitude for learning new technologies., • VMware vSphere administration., • Enterprise storage administration, ideally including NetApp., • Microsoft Intune and endpoint management., • Veeam backup and replication., • Atlassian tools, including Jira, Confluence and Bitbucket., • CI/CD tools such as TeamCity, GitLab, Azure DevOps or similar., • Infrastructure-as-code or automation tooling., • Palo Alto, Fortinet or other next-generation firewall platforms., • Experience contributing to ISO27001, security, change management or other formal IT governance processes., • Experience working in a multi-site or international business environment., • Competitive salary based on experience and skills., • Generous 9% non-contributory pension scheme., • Comprehensive private medical cover for you and your family., • Income protection and life assurance., • Flexible working hours and holiday plan. #J-18808-Ljbffr