Nhs service manager jobs in United Kingdom - Page 2

University Hospitals Birmingham NHS Foundation Trust is seeking a motivated Service Manager for the Colorectal, General Surgery, and Cardiology teams. This role involves operational and managerial leadership to achieve performance and quality objectives. The successful candidate will have experience

Lewisham & Greenwich NHS Trust is looking for an experienced Service Manager for their Surgical Division. This role encompasses leading pre-operative assessment and surgical scheduling services, ensuring high-quality delivery and performance.

The Women's Health Leadership Team at Homerton Healthcare NHS Foundation Trust is seeking a motivated and enthusiastic Service Manager to join the team. Work with the divisional management team within specific clinical areas and in partnership with operational managers and clinicians to ensure the e

Kingston and Richmond NHS Foundation Trust is seeking a motivated Inpatient Service Manager for a part-time role at Teddington Memorial Hospital.

Significant experience at Senior Service Manager / Operational Manager level within Planned Care or acute services. The Hillingdon Hospitals NHS Foundation Trust is the only acute hospital in the London Borough of Hillingdon and offers a wide range of services including accident and emergency, inpat

Manage and respond to complaints in line with NHS guidance, completing required reporting. Deputise for the Practice Manager as required and support service development. Prepare agendas and chair staff meetings in the absence of the Practice Manager.

Royal Free London NHS Foundation Trust is seeking an Assistant Service Manager to lead the operational team within the PPU. The role requires a motivated leader with NHS or private healthcare experience who excels in team management and customer service.

Barking Havering and Redbridge University Hospitals NHS Trust is seeking a Service Manager for the Medicine Care Group. The role involves assisting the General Manager in managing elective, non-elective, cancer, and diagnostic services. Candidates should have experience in operational management and

West London NHS Trust is delighted to announce the availability of a full-time substantive consultant liaison psychiatry post based in West Middlesex University Hospital, a London teaching district general hospital. The role involves working with the liaison service team manager and fellow consultan

Requirement to work from Pact’s office at HMP Wandsworth 2 days per week and on site for the remaining days based on service needs. Be the voice that drives change. Be the bridge between families and prison healthcare. For too long, families and carers have been shut out of the prison healthcare system, unable to support their loved ones when they need it most. Yet, their knowledge, experience, and insight are invaluable. When families are involved, outcomes improve—for prisoners, families, the NHS, and the criminal justice system as a whole. That’s where Listen to Families London comes in. This groundbreaking project, commissioned by NHS London, is transforming how prison healthcare services engage with families and carers. Over the past two years, we’ve gathered the voices of more than 1,500 people, ensuring their experiences shape better healthcare in prisons. The Role: Champion Lived Experience, Drive Real Change We are looking for an inspiring individual to take this pioneering initiative to the next level. This is a rare opportunity to work at the intersection of healthcare, justice, and lived experience—ensuring that families and carers are not just heard, but listened to. You will lead a dynamic project that operates in a quarterly cycle of listening, feedback, and action—working directly with families, NHS teams, prison services, and policymakers to make real, lasting improvements in prison healthcare. At the heart of this project is our Family Team—a group of people with lived experience of supporting loved ones in prison. You will ensure their voices remain central to everything we do, consulting and involving them at every stage. What We’re Looking For We need a strategic thinker, a powerful communicator, and a fearless advocate. You’ll have: Experience leading service user involvement or public voice programmes. A deep understanding of the criminal justice system, prison healthcare, or both. The ability to engage with families from diverse backgrounds—understanding their struggles, frustrations, and hopes. Confidence to work at a senior level, influencing NHS decision-makers and challenging the system where necessary. We strongly encourage applications from people with lived experience—whether you’ve had a family member in prison, or have been in prison yourself. Why This Role Matters This is more than just a job—it’s an opportunity to challenge, influence, and change the way prison healthcare services work. If you are passionate about amplifying the voices of families, breaking down barriers, and creating a more just and compassionate system, we want to hear from you. Join us. Be the voice that makes a difference. Apply today. Organisation: Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoner’s children and families, to prisoners and those who have resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of every human being, and our work focusses on human relationships, family and community. We are committed to achieving high standards of quality in all that we do. What we offer: Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team. How to apply: If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the button. Other information: Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment). This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgments may affect your ability to be successfully vetted to work in a prison. You may have experience of the following: Head of Family Voice and Engagement, Head of Lived Experience and Co‑Production, Senior Public Voice Lead, Head of Service User Involvement, Director of Family and Carer Engagement, Head of Patient and Family Experience, Strategic Engagement Lead (Health and Justice), Head of Stakeholder and Lived Experience Programmes, Family and Carer Advocacy Lead, Head of Participation and Engagement, Health Inequalities Programme Lead, Criminal Justice Health Engagement Lead, and Co‑Production and Influence Manager. REF-(Apply online only)

Job Title: Senior Staff Nurse Renal Dialysis Location: Thamesmead Salary: £36,846 £44,515 per annum + £4,500 location allowance Hours: Full-time, 37.5 hours per week - Closed Sunday We are currently recruiting for an experienced Senior Staff Nurse to join a well-established renal dialysis clinic in Thamesmead. This is an excellent opportunity to join a leading healthcare provider delivering high-quality, patient-centred care in partnership with the NHS. This role is ideal for a nurse with strong renal experience who is looking to progress into a senior position with leadership responsibilities. Key Responsibilities Act as Nurse in Charge and deputise for the Clinic Manager when required Deliver high standards of patient-centred renal care Support and mentor junior nurses and healthcare staff Undertake patient assessments and manage care programmes Prepare and monitor dialysis equipment and treatment systems Review pre and post haemodialysis care with patients Contribute to continuous improvement and clinical governance initiatives Requirements Registered General Nurse (RGN) with valid NMC registration Minimum 2 years experience in a renal dialysis setting Knowledge of the NMC Code of Professional Conduct Renal qualification (ENB 136 or equivalent) or working towards Mentorship/Teaching qualification (desirable) Strong communication and leadership skills Ability to work effectively within a multidisciplinary team Salary & Benefits £36,846 £44,515 per annum (depending on experience) £4,500 location allowance 35 days annual leave (inclusive of bank holidays), increasing with service No night shifts or Sunday working Paid breaks and overtime opportunities Christmas Day and New Years Day off Company pension and life assurance Blue Light Card eligibility Ongoing training and career development Employee wellbeing support and benefits platform Referral scheme (up to £1,000) About the Role 1:4 nurse-to-patient ratio, allowing time for high-quality care Structured 8-week supernumerary induction programme Supportive senior leadership team and mentoring structure Modern, well-equipped dialysis clinic Apply If you are a dedicated renal nurse looking for your next step into a senior role, apply today to be considered. Please note: Applicants must have current clinical experience within a renal dialysis setting. Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy. TPBN1_UKTJ

Application Development Manager Grade A : £55,172 (National Framework) or £61,028 (London Framework if you are London office based or homebased and live within the boundary of the M25). For exceptional candidates, a higher salary may be available. There is also an additional homeworking allowance of £600 per annum for those working from home. Contracted Hours : Full-time 37 hours per week. Talk to us about compressed hours or flexible working. Contract Type : Permanent Location : Home-based Closing Date : Wednesday 27 May 2026 at 11.59pm Make a difference Every role at CQC contributes to our mission. If youre looking for a new role in Technology that gives a true sense of meaning and purpose, then youve found it! As an Applications Development Manager, youll lead the creation of secure, reliable, and innovative applications that help us improve health and care for everyone. Picture this Imagine shaping solutions that make a real difference to how health and care services are delivered. Youll be part of a team that turns ideas into impactful digital services. • As an Applications Development Manager in Technology, you might get the chance to lead the design and delivery of automated, scalable application services that meet user needs. - As an Applications Development Manager in Technology, you might get the chance to manage and develop a high-performing software engineering team, driving best practice and innovation across CQC. The role Youll play an important part in delivering our mission. In this role, youll: • Lead software engineering capability: Manage and mentor a team of senior engineers and suppliers to deliver secure, reliable, and efficient services. - Drive technical excellence: Oversee the design, development, and testing of applications, ensuring compliance with standards and best practice. - Collaborate for success: Work closely with stakeholders to align solutions with business needs and user requirements. Show us We will be looking for specific skills, knowledge and experience in your application form: • Proven leadership experience: Managing and mentoring software engineering teams in an agile environment, driving best practice and continuous improvement. - Technical expertise: Practical experience with DevOps tools and techniques, CI/CD pipelines, and modern application development using .NET, D365, Power Platform, and Azure services. - Delivery track record: Designing, building, and maintaining secure, scalable applications, including experience with modern web frameworks such as React or Angular. Compliance To progress your application, youll need to provide evidence of your right to work in the UK. Without valid right to work, you wont be eligible for the role. We are unable to offer sponsorship for this role . Some roles may also be subject to a satisfactory DBS check. Next steps If you apply, youll need to create a profile and complete an online application form. Your application will be completely anonymous . Please see our information for applicants for more details on the process. We contact every applicant to let them know the outcome of their application, so you will hear from us whether or not you are shortlisted. You can read the full details of the role in the Job Description via the apply button. If youd like to have an informal chat about the role, you can contact Shuaib Butt, Deputy Director of Engineering. For general enquiries, please email our recruitment team. Contact details are available via the apply button. The Benefits We offer a wide range of benefits, including: • Annual leave starting at 27 days per year, rising to 32.5 days with service, plus bank holidays (usually 8 days per year). - Training and development opportunities. - Wellbeing initiatives, such as gym discounts and meditation. - NHS pension scheme, with around 23.7% employer contribution. - Discount schemes (including eligibility for a Blue Light card, at a cost of £4.99 and valid for 2 years), reward vouchers, car leasing and more! Please see our benefits page for the full list. Equity for all We know job descriptions can feel intimidating. Research shows they can cause some people to doubt whether theyre a good fit. This happens more often to people from underrepresented groups (e.g. ethnic minority backgrounds). If this role interests you, we encourage you to apply . Your unique perspective, skills, and experience could be exactly what we need. We want every candidate to feel supported and able to do their best. If you need adjustments to our process, well work with you to remove any barriers . Visit our accessibility page for more on this. If youd like to chat, please contact us. Please note, if you have previously informed us of adjustments you need for interview or within your role, these are not carried over and must be discussed for each individual application you make . We promote a workplace where fairness, respect and inclusion are a priority . Diverse teams make our work better, help us deliver our mission and make our culture stronger. See our ED&I page for more about this. We welcome applications from everyone, and colleagues can find support and community among our many employee networks. This includes people of any: • Age - Sex - Gender identity or expression - Sexual orientation - Religion or belief - Ethnicity - Disability Values and vision We are guided by our core values, which shape our work and our culture. Excellence being a high-performing organisation. Caring treating everyone with dignity and respect. Integrity doing the right thing. Teamwork learning from each other to be the best we can. We are a disability confident employer and a carer confident employer. A Note on AI AI tools can be great for research and refining ideas, but we want to learn about you. If you use AI or Chatbots to help you with your application, keep these points in mind: • AI can support research, structuring and refining your writing, but your application must reflect your real skills and experience . - Spell-checking and condensing word counts are great ways to use AI effectively. - Do not copy and paste AI generated answers. These will not help you stand out; remember, we want to hear about your skills and experience. - Providing false and insincere examples goes against our core values of honesty and integrity and may lead to your application being withdrawn or termination of your employment. TPBN1_UKTJ

JOB TITLE: Accounts & Tax Manager ROLE TYPE: Full Time, Permanent LOCATION: Choice of multiple office locations TBC HOURS/DAYS (per week): TBC SALARY RANGE: £50,000 to £55,000 per annum (DOE) NOTICE & PROBATION PERIODS: TBC COMPANY CULTURE & SUMMARY: My client is a UK-based accounting and advisory firm headquartered in London. The company provides services aimed mainly at SMEs and growing businesses, including bookkeeping, payroll, tax planning, management accounts, cash-flow forecasting, and outsourced finance functions JOB ROLES/RESPONSIBILITIES (include but not limited to): They’re seeking an experienced GP Accounts and Tax Manager to oversee financial management for General Practitioner (GP) clients. This role will involve managing/reviewing GP accounts, reviewing and submitting superannuation certificates, handling tax matters, advising clients on drawings and withdrawals, and submitting annual estimates on PCSE. The ideal candidate combines strong technical accounting skills with excellent client advisory capabilities. My client are seeking a team member who is experienced in handling NHS Pension Scheme requirements for our clients. The role will involve liaising with the NHS to obtain Annual Allowance Pension Savings Statements (AAPSS), reviewing and calculating Annual Allowance positions, and completing all associated RPPS reporting and compliance work. • Prepare and file tax returns accurately and within agreed deadlines., • Maintain compliance with relevant tax regulations and internal quality standards., • Identify, investigate, and resolve tax-related issues or discrepancies in a timely manner., • Maintain clear, accurate, and complete working papers to support tax computations and filings., • Communicate professionally with clients, manage expectations, and provide timely responses., • Build strong client relationships to enhance satisfaction and retention., • Work effectively with UK and India teams to achieve objectives., • Provide advice, problem-solving support, and training to colleagues on tax return processes., • Be approachable and available to assist team members and clients. ANY SPECIFIC TRAINING/QUALIFICATIONS/EXPERIENCE REQUIRED: • Strong time management and prioritisation skills and excellent communication/ interpersonal abilities., • Problem-solving mindset and collaborative approach and ability to work under pressure while maintaining accuracy., • Bachelor’s degree in Accounting, Finance, or related field (or equivalent experience)., • Experience in tax compliance and client service., • Familiarity with UK tax regulations and filing processes., • Full UK Right to Work (no sponsorships will be provided) INTERVIEW & START DATES: ASAP

PFI Contract Compliance Manager | Princess Royal University Hospital (covering Orpington & Beckenham) A leading facilities management provider is seeking a PFI Compliance Manager to support the commercial and contractual performance of a major healthcare partnership. Reporting into the Key Account Director and working closely with senior operational and quality teams, you'll play a central role in ensuring the PFI contract is delivered compliantly and transparently across three busy hospital sites. The Role You'll take ownership of performance reporting, KPI validation, audit activity and commercial compliance. Based primarily at PRUH, you'll act as a key link between service delivery and senior stakeholders, providing clarity on how the contract is performing and where improvements or efficiencies can be made. What You'll Be Responsible For Managing contract compliance from operational delivery through to commercial outcomes Reviewing KPI data, deductions and payment mechanism outputs Producing accurate performance, compliance and commercial reports Ensuring CAFM data is accurate and audit-ready Leading audit cycles and embedding best practice Analysing operational and financial data to identify risks, trends and opportunities Supporting discussions around SLAs, contractual queries and commercial disputes Building strong working relationships with client-side stakeholders Why This Role Stands Out Long-term stability with a secure healthcare PFI partnership Strong exposure to commercial decision-making and client interactions Ideal for someone stepping up from a performance, commercial or contract support background High visibility and real influence over how the contract operates What We're Looking For Experience in PFI, PPP or complex FM commercial contracts Strong understanding of SLAs, KPIs and contractual mechanisms Confident analysing data and producing clear written reports Skilled in stakeholder engagement and commercial conversations Knowledge of contract clauses and disputes (NHS background desirable) If you're looking for a role where you can make a genuine impact on a major healthcare PFI contract and develop your commercial expertise, we'd love to hear from you. Apply now to find out more. RG Setsquare is acting as an Employment Agency in relation to this vacancy

We're recruiting an experienced Catering Supervisor who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Medirest. As a Catering Supervisor, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities: Great operational training and development Life assurance scheme Personal Development and Training opportunities - We are passionate about our growing team A great wellbeing strategy - including access to our Employee Assistance Programme Regular social events and communication with our leaders A holiday purchase scheme Access to some great high street discount vouchers Could you shine as Medirest's next Catering Supervisor? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious food to the highest standards Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Our ideal Catering Supervisor will: Be passionate about great-tasting food and exceptional customer service Have a minimum of two years of catering experience Have experience managing teams in a similar role Hold a Basic Food Hygiene certificate Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking.com and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals. Job Reference: com/2204/93129001/52804303/STC #Medirest Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT

We now have a great opportunity for a Maintenance Electrician to join our Essex based NHS repairs and maintenance team in Ilford. You will join our highly regarded repairs team to provide reactive, planned and preventative maintenance. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing facilities management services to a variety of clients, predominantly within the healthcare and housing association sectors. The Rydon group operates throughout England, predominantly in London and the southern counties. We are a dynamic, multi-talented organisation, working across a wide range of construction market sectors within the built environment. Rydon has established a strong reputation for the quality within our new-build and maintenance sectors, creating and improving communities for the benefit of current and future generations. For over 40 years, we've recruited talented and innovative people to build and maintain homes, schools, hospitals, student accommodation and more. We combine a personal touch with outstanding technical expertise to deliver award-winning, quality facilities for local communities with a commitment from people who are passionate about what they do. Job Purpose Based at Goodmayes Hospital in Ilford this is an excellent opportunity for a Maintenance Electrician to join our highly regarded Maintenance team. As part of this varied role you will work as part of a small team to provide planned, preventative and responsive repairs to the buildings fabric, plant, equipment and alarm systems. This role is predominantly based in Ilford but when required you will be maintaining other healthcare sites in Hertford, Epping and Southend. Key duties will include; Planned Maintenance: Emergency light testing, fire alarm checks, and scheduled PPM tasks. Reactive and remedial Electrical works: Fault-finding and repairs for lighting, power issues, replacing lamps, lights, pumps, motors, and conducting 2nd-fix tasks such as sockets and switches and general electrical problems. Assisting with other trades and completing other general building fabric repairs Participate in the call-out rota to provide out-of-hours support. Where requested, undertake workmanship checks and assist the Service Manager with health & safety audits Managing stock of spares and consumables on site. Our repairs team delivers a first-class repairs service in partnership with a range of NHS Trusts. We provide reactive and planned maintenance to a number of NHS buildings and we work to strict timescales and safety requirements to ensure the comfort and safety of service users using these NHS facilities. What we can offer you; Competitive starting salary along with van and fuel card A full time permanent position. Normal working hours are 8am to 5:00pm Monday to Friday. You will also participate in an on call rota for emergency repairs where you will receive a standby allowance and overtime rates. 25 days holiday with the ability to increase up to 30 days. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Company pension, life assurance and income protection. Flexible benefits for you to choose from including Critical Illness, DenPlan and more. Health and wellness benefits such as free flu vaccinations, access to an Employee Assistance and Wellbeing Programme, BUPA Health & Wellbeing Plans, access to our Health and Wellbeing portal with an extensive range of advice and resources and much much more! Opportunities to progress your career across the business. Full training, ongoing coaching and support. By joining Rydon, you become part of a talented, dedicated team and this is an exciting and varied role with an excellent opportunity to develop and grow within our highly regarded team. Experience Required You will hold electrical qualifications and have 18th Edition certification. Testing and inspection qualification is desirable but not essential You can demonstrate previous experience of working within a multi-skilled trade role. Your maintenance experience might have been gained working directly for the NHS, or a maintenance contractor providing services within the NHS although not essential and candidates with experience of maintaining other commercial properties (schools, prisons, supermarkets for example) with be considered a full UK driving licence The preferred candidate will have a good understanding of Microsoft packages such as Outlook, Word and Excel (basic), strong people skills, great attention to detail and be looking for an opportunity that combines supervisory duties whilst still maintaining an active role within a skilled trade. If you have this experience we would strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To be redirected to our dedicated careers page to complete your application

RRGHC is a leading healthcare recruitment agency committed to delivering high-quality, compliant staffing solutions to healthcare providers across the UK. We support hospitals, care homes, supported living services and private healthcare organisations with reliable, skilled professionals. With a strong focus on personalised service and long-term partnerships, we help clients meet their staffing needs efficiently while upholding the highest standards of care and compliance. Job Summary We are seeking a proactive, results-driven Business Development Manager to grow our client base and revenue. You will be responsible for identifying new business opportunities, building and maintaining strong client relationships, and promoting our healthcare staffing services to key decision-makers in organisations such as NHS trusts, private hospitals, nursing homes, and care providers. Key Responsibilities Business Growth: Identify, target and secure new clients within the healthcare sector, such as hospitals, clinics, care homes and community healthcare providers. Generate leads through networking, cold outreach, referrals, and industry events. Negotiate contracts, rates, and service agreements. Relationship Building: Develop and maintain strong relationships with existing and potential clients (e.g., NHS, care homes, private clinics). Understand clients’ staffing needs, workforce shortages, and compliance requirements. Act as the primary point of contact for key accounts. Client Engagement: Lead meetings, presentations, and negotiations to convert prospects into long-term partners.Conduct regular client visits and service reviews. Contract & Tender Management Respond to tenders and framework agreements (common in healthcare staffing). Manage service level agreements (SLAs) with healthcare clients. Ensure compliance with healthcare staffing regulations and contractual obligations. Market Research & Strategy Monitor healthcare staffing trends, demand for nurses, and competitor activity. Identify opportunities in new markets, NHS trusts, private hospitals, and care home groups. Develop business development plans and sales forecasts. Collaboration: Work closely with internal recruitment and account teams to ensure seamless onboarding and service delivery. Communicate client needs such as: Nurses specialists, Shift patterns, compliance requirements. Ensure high quality candidates placements. Reporting: Maintain accurate records of client interactions, pipeline activity and sales outcomes. Revenue & Performance Management Achieve monthly/quarterly sales targets. Track KPIs such as client acquisition, revenue growth, and placement numbers. Prepare reports on business performance and pipeline opportunities. Skills & Qualifications Experience: Proven track record in business development, sales, or account management, ideally within healthcare staffing, recruitment, or a related service sector. Planning & Organisation: Strong organisational skills with the ability to manage multiple opportunities effectively. Professionalism: Understanding of healthcare compliance and professional standards is desirable. Sales & Business skills – Business development, Negotiation, Account management, Strategic planning. Healthcare Industry Knowledge- Understanding of nursing roles and healthcare staffing needs, Knowledge of healthcare compliance and regulations. Communication Skills - Relationship building, Client presentations, Stakeholder management What We Offer Competitive salary with performance-based incentives Part Hybrid Working. Supportive team environment and ongoing professional development

Role: Customer Account Manager Location: Field Based - London (Regular customer meetings & travel required) Hours: Full-time Pay: £237 - £281.93 per day (PAYE) or £318.03 - £378.33 per day (UMB) Contract: 12-month Maternity Cover Contract (Inside IR35) An excellent opportunity has arisen for a Customer Account Manager to join one of our longstanding global healthcare clients on a 12-month maternity cover contract, inside IR35. This role will focus on managing and developing existing customer relationships across healthcare accounts, supporting service delivery, retention, growth and operational performance within a highly collaborative environment. Benefits: 25 days holiday + bank holidays 12-month maternity cover contract Travel expenses covered Opportunity to work within a leading global healthcare organisation Exposure to NHS stakeholders and managed service environments Collaborative and field-based working environment The Requirements: Previous customer account management experience within healthcare or diagnostics Diagnostics supplier experience highly desirable Managed service experience advantageous Strong stakeholder engagement and relationship management skills Strong Excel skills essential CRM or Salesforce experience beneficial Ability to manage multiple customer meetings and priorities Comfortable travelling 1-2 days per week Laboratory background desirable Able to start ASAP or within a short notice period The Role: Manage and develop relationships with existing customer accounts Support customer retention, account growth and service performance activities Lead operational, financial and service review meetings with customers Coordinate issue resolution with internal and external stakeholders Support contract management and account performance activities Work closely with NHS stakeholders and internal cross-functional teams Maintain accurate customer records and reporting systems Deliver a high level of customer experience and account support If you're keen to join an exceptional team who can offer strong customer exposure, collaborative working and the opportunity to support strategic healthcare partnerships, then please apply to this Customer Account Manager role below or call Chloe McCausland on (phone number removed) between 8:30am - 5:00pm

Client Name: Homerton University Hospital Role: Scrub Nurse Rates: £18.43 - £23.75 per hour Shifts: Available Monday to Friday 08:00-18:00 Key Responsibilities: Monitor and maintain a safe and sterile environment for the patient throughout the surgical procedure. To safely identify, prepare, check and assemble equipment required for the relevant operating list Prepare and organise the clinical area to receive patients for elective, emergency, and trauma procedures. Coordinate and maintain adequate stock levels of drugs, stores and implants liaising with the Theatre Manager and / Procurement. Actively support patients and their families, communicating clinical information using various methods to ensure effective understanding. Demonstrate and develop clinical assessment skills and prioritise the care for patients undergoing a surgical / anaesthetic procedure. Contribute to the continuing development of patient care within the operating theatres, e.g. through sharing knowledge and expertise as required. Essential Qualifications: Current NMC/HCPC registration At least 1 years' post-graduate experience. 6 months recent UK experience within the last 3 years Benefits of Working with Medacs Healthcare: Access to Health Assured employee well-being support. Dedicated consultant support and guidance. Comprehensive compliance support. 24/7/365 service availability. Holiday pay and pension scheme. Online CPD training opportunities.Why Choose Us? Flexible Working: Create a work-life balance with flexible shifts to suit your needs. First Access to Shifts: Secure shifts across multiple NHS trusts through Medacs Healthcare. Unwavering Support: Benefit from a dedicated consultant, revalidation support, and 24/7 service. Wellbeing Matters: Access Care4Carers, our employee well-being program.Ready to Make a Difference? With your skills and passion for patient care as a Scrub Nurse you will be an asset to the theatre team, working within a leading London NHS Trust on your terms! How to Apply Please apply online using the form below and attach a copy of your up-to-date CV. Unfortunately, we cannot process applications for candidates who cannot provide evidence of a UK right to work. We are committed to creating a diverse and inclusive workplace and welcome applications from all backgrounds

The Customer Service Supervisor is responsible for supervising day‑to‑day customer service operations within the non‑clinical recruitment department of a healthcare recruitment agency. The role focuses on front‑line service delivery, staff supervision, performance monitoring, and issue escalation, ensuring service procedures and standards are followed consistently. This is a non‑clinical, supervisory role with no responsibility for clinical decision‑making, service strategy ownership, or departmental management. Key Duties and Responsibilities • Supervise customer service staff providing support to non‑clinical recruitment activities, • Provided high-quality customer support through phone, email, and face-to-face interactions, always maintaining a professional, friendly, and customer-focused approach, • Handled customer enquiries, complaints, and service requests efficiently, ensuring timely resolutions that met both customer expectations and company standards, • Allocate daily workloads, tasks, and priorities to service teams, • Monitor service queues, response times, and resolution outcomes, • Ensure service procedures and operational guidelines are followed consistently, • Check the quality and accuracy of customer service interactions and documentation, • Maintained accurate and up-to-date customer records using Customer Relationship Management (CRM) systems, ensuring data integrity and full compliance with General Data Protection Regulation (GDPR) requirements., • Followed all company policies, procedures, and compliance requirements, maintaining a high standard of professionalism at all times., • Ensure service delivery meets agreed internal service standards and SLAs, • Identify recurring service issues and escalate them to management, • Support the implementation of service improvements introduced by senior management, • Act as the first escalation point for non‑clinical service queries or complaints, • Support service delivery to healthcare clients, including NHS trusts and private providers, • Ensure clear and professional communication with non‑clinical candidates throughout the recruitment process, • Assist in resolving service‑related issues promptly and professionally, • Provide day‑to‑day guidance, support, and coaching to customer service staff, • Supported the onboarding and training of new team members, helping them settle into their roles and understand processes quickly., • Monitor individual performance and provide feedback to improve service quality, • Raise performance or conduct concerns to the line manager where appropriate, • Supervise administrative recruitment compliance activities, including:, • Right to Work documentation checking, • DBS coordination (where required), • Records management and document accuracy, • Ensure records are maintained accurately and in line with procedures, • Escalate compliance issues or risks to management for review, • Maintain basic service performance records and reports, • Provide regular updates to the Operations Manager or Service Manager, • Communicate service issues, staffing concerns, and operational risks appropriately, • Participate in team meetings and service update briefing Skills & Competencies Experience supervising customer service or support teams Strong organisational and communication skills Ability to manage workloads and priorities in a fast‑paced environment Good problem‑solving and customer handling skills Attention to detail in administrative and service tasks Experience & Qualifications Previous experience in a customer service or supervisory role Experience supporting operational service delivery Education to secondary level or equivalent experience Supervisory or customer service training desirable

We are recruting on behalf of a client for a Clinical Nurse Advisor to join their growing business. Our client are a leading player in the Wound care, Stoma and Continence therapy areas. * Job Title Clinical Nurse Advisor * Region covered is London, Essex and East Anglia Benefits * Basic Salary £ 36k to £38k * Car allowance at £525 per month * Lunch allowance £5 per day * OTE £8,000 at 100% - with escalators available * Company pension * 25 Days A/L * Learning & Development - Professional development and progression. * Lifestyle Benefits - Employee Assistance Programme offers a range of services including financial, wellbeing and counselling via Wisdom Wellbeing. * A range of discounts are offered via Bright Exchange * Online GP Services -Access to an online GP service 24/7 Job Summary The Clinical Nurse Advisor will provide best in class clinical training in order for our NHS partners to best treat their patients. The CNAs are tasked with supporting the Sales function with account growth through education, training and account development. This will include delivering clinical teaching, conducting audits, running evaluations and working closely with customers to identify areas of improvement and presenting the solutions back to the customers to better improve the position of the products for their patients. Roles and Responsibilities * Presenting and clinical detailing of products. * Providing clinical training across acute and community sectors to support new formulary inclusions and account development. * Assisting customers with the development of educational materials for their local areas. * Providing education presentations to support local study days and conferences. * Identifying and maximising opportunities and working in collaboration with the Business Development Manager and Territory Manager to achieve commercial success. * Assisting with the development of new products and work with the marketing team to uncover opportunities in the market and improve upon current products available. * Responsible for developing / writing clinical support papers and posters, writing up case studies. * Conducting audits and supporting product evaluations with customers. Apply now

Evolve are partnering with an independent pharmacy chain who are seeking a Pharmacist/Pharmacist Manager to join their team at their store in South East London (SE9). Working with around 1,300 items per month, you’ll be responsible for delivering a range of high-quality pharmacy services, including all NHS services as well as a handful of private services, with an opportunity to help grow and expand these offerings. This is a full-time, permanent opportunity, with a standard working pattern of Monday to Friday (9am–7pm) and Saturday (9am–2pm). However, there is flexibility available around these hours. What’s on offer? Excellent Salary & Benefits - A competitive starting salary of up to £65,000 DOE, plus pension and more! Greater Impact - Work in a small, specialised team where your contributions visible and directly shape the company’s success. Ideal Requirements for the Pharmacist/Pharmacist Manager • A GPhC-registered Pharmacist who is passionate about delivering high-quality care and making a real difference to patients’ health and wellbeing., • Someone who thrives in a clinical role, with the ability to deliver and grow NHS and private services, helping to shape and expand the pharmacy’s offering., • A confident professional with excellent communication skills, able to build strong relationships with patients and other healthcare professionals to support outstanding care., • A proactive and patient-focused individual who is committed to safe, accurate dispensing and continuous improvement, always striving to enhance patient safety and service quality. Role Responsibilities for the Pharmacist/Pharmacist Manager • Ensure full compliance with GPhC and NHS England standards, maintaining the highest levels of professional, ethical, and legal practice., • Take accountability for patient safety, including accurate dispensing, controlled drugs management, and error prevention., • Supervise the safe preparation and supply of medicines, ensuring prescriptions are clinically appropriate and correctly dispensed., • Be accountable for the delivery of all NHS and commissioned services, ensuring quality, compliance, and continuity of care. Recruitment Process 2 stage interview process Interview with a hiring manager who is a passionate and experienced leader, values your ideas, mentors your growth, and is committed to helping you succeed in this role. Excited to learn more? Click apply or reach out to the Pharmacy recruitment team for full details! Evolve is a leading recruitment and outsourcing organisation, operating within the Pharmaceutical, Healthcare, Medical Device and Life Science sectors. Equal opportunities are important to us. We believe that diversity and inclusion are critical to our success as a company, We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic

Are you an expert in spinal cord injury nursing with extensive experience in a spinal cord injury setting or similar? Spinal Cord Injury Specialist Nurse (North East of England Region) Contract: 2-year fixed term Hours: 21 hours per week to be worked Monday Friday. Hours of work to be agreed. Location: Home based (North East of England Region) Salary: £49,193 per annum, pro rata (£29,516 per annum actual for 21 hours per week) Thank you for your interest in joining our special charity! About Us The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury. Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury. Make a life -changing impact Join our Health & Care Quality team and use your specialist spinal cord injury (SCI) nursing expertise to transform the experiences of people living with SCI across the North East of England. This region includes diverse and vibrant areas such as Northumberland, Durham and Yorkshire giving you the opportunity to work autonomously while making a meaningful, visible difference across a wide geographical area. What makes this role special? As an SCI Specialist Nurse, youll be the critical link between individuals with SCI, their families, and the wider healthcare systemensuring they receive safe, high-quality, and truly person-centred care wherever they are treated. Your impact Youll support: People with newly acquired spinal cord injuries who are not admitted into specialist services. Individuals with established SCI who return to hospital for treatment unrelated to their impairment. Through telephone , email , or in -person visits , youll provide expert guidance, advocacy and reassurance. Youll help people navigate issues around treatment and care and youll work closely with hospital teams to ensure best practice standards are metchampioning excellence every step of the way. Share your expertise A key part of your role will be educating and empowering healthcare professionals in non-specialist settings. Youll contribute to training and learning programmes through the SIA Frank Williams Academy, helping to raise the standard of SCI awareness and care across the region. Lead with influence Using your clinical expertise, you may also support individuals through elements of the NHS Continuing Healthcare (CHC) process, including attendance at reviews or appeals. Your input will help ensure fair, informed decisions for those you support. Drive service improvement Youll play an active role in evaluating and developing the SCI Specialist Nurse service, contributing to monitoring processes and helping shape the future of SCI support across the UK. Benefits: Annual leave: 28 days per holiday year plus bank holidays, increasing to 30 days after two years of service (pro-rated for part time employees) Access to Group pension scheme (6% employer contribution) Access to Group life assurance scheme Access to Healthcare cash plan Access to discounted gym membership Access to Employee assistance programme (EAP) Employee volunteer days Free car parking at SIA House Investing in our people all members of staff are encouraged to discuss their development plans and aspirations with their line manager. A budget is available for talent development This post will play a critical role in achieving our ambitions. We hope that the role inspires you and we look forward to receiving your application. Closing date: 9am Wednesday 3 June 2026 Interview date: 23 June 2026 at SIA House, Milton Keynes. N.B. As this is a specialist position, you may be invited to attend a screening interview to discuss your clinical background, your interest in the role and what to expect from the recruitment process. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture. We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status. Disabled candidates who meet the standard job criteria will be offered a guaranteed interview. Fully remote working considered for the right candidate. No agencies please. TPBN1_UKTJ

We are expanding our UK Technology Enabled Care channel and are now recruiting for a TEC Business Development Manager for the South East and London region, to join us at a this pivotal time of growth. This is an exciting opportunity to represent marketleading connected care solutions that genuinely enhance people's safety, independence, and quality of life. BASIC SALARY: £50,000 - £60,000 BENEFITS: · 1st year Commission £15,000 (paid quarterly). · Company Car or Car Allowance option. · 23 days Annual Holiday Plus Statutory Days (rising to 26 days holiday after 3 years' service). · Contributory Pension (5%). · Private Healthcare. · Life Assurance x4. · Employee Discount Scheme and Employee Assistance programme. LOCATION: Home-based covering both the South-East and London - overnight stays will be required on occasion. COMMUTABLE LOCATIONS: Luton, Milton Keynes, Northampton, Hertford, St Albans, Peterborough, Cambridge, Stevenage, Chelmsford, Bedford JOB DESCRIPTION: Medical Sales Representative, Business Development Manager, Territory Sales Manager, Account Manager - MedTech, Assistive Technology. As our TEC Business Development Manager, you'll build strong relationships across our NHS Partners, Care Providers, Supported Living, Housing Associations, Local Authorities and Contractors, helping them adopt modern, digital-ready assistive technology, for proactive and preventative care. You'll play a key role in transforming how communities deliver safer, smarter care. KEY RESPONSIBILITIES: Medical Sales Representative, Business Development Manager, Territory Sales Manager, Account Manager - MedTech, Assistive Technology. You will: · Own and deliver a regional growth strategy across Care Providers, NHS, local authorities, housing, supported living, developers and contractors. · Build, manage and convert a strong pipeline of new business and account growth opportunities. · Achieve and exceed sales targets through proactive, opportunity-led activity. · Develop trusted relationships with key stakeholders including C/D Suite, providers and procurement teams. · Lead customer engagement through site visits, demos, trials and solution discussions. · Deliver consultative, solutions-led sales aligned to customer needs and outcomes. · Produce high-quality proposals, presentations and tender responses. · Maintain accurate CRM records, pipeline management and reliable forecasting. · Collaborate closely with technical and delivery teams to scope and implement solutions. · Identify and develop opportunities within new build and refurbishment schemes. · Bring new and innovative assisted living and TEC solutions to market. · Provide market insight, identify trends and support continuous business improvement. · Represent the business professionally at events, meetings and across the sector. PERSON SPECIFICATION: Medical Sales Representative, Business Development Manager, Territory Sales Manager, Account Manager - MedTech, Assistive Technology. Essential criteria you will bring to this job: · Proven track record in tech-led sales, ideally within public sector, with consistent target achievement. · Strong interest in, or the ability to quickly learn, telecare and assistive technology and their application in care, housing and health environments. · Experience engaging multiple stakeholders across complex sales cycles, including tenders and procurement processes. · Highly organised and self-sufficient, with the ability to manage your own territory, pipeline and priorities. · Confident working both independently and collaboratively, with a proactive, solutions-led mindset. · Professional, approachable communicator with a clear customer-first approach. · Ambitious, target-driven and motivated by improving outcomes across health and social care. OUR COMPANY: We are a leading force in assisted living and technology-enabled care, delivering smart, connected solutions that improve safety, independence and quality of life. From telecare and remote monitoring to assistive technology, we support organisations across health, housing and care to deliver better outcomes at scale. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Medical Sales Representative, Territory Sales Manager, Account Manager, Business Development Manager - Patient Monitoring Systems, Local Authorities, NHS, MedTech, Supported Living, Medical Devices, Telecare, Telehealth, Digital Health, Remote Monitoring, Nurse Call INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18474, Wallace Hind Selection

We have an exciting opportunity for an Assistant Manager to join us here at Buzz Bingo Enfield. This role is working full time, 40 hours per week. You must be flexible to work within the hours of the business. This role has a salary of up to £31,000 per year depending on experience. Join Our Team of Remarkable People At Buzz Bingo, together we're on a mission to be the Nation's No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we'll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You'll Play As Assistant Manager also known as our Club Operations Manager, you'll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the customer journey. You will lead and support your team to ensure coordination between activities and seek opportunities to recognise those that go the extra mile. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We'll help you build your skills and career as you work with us in a business that never stands still. That means you'll have access to: Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App – for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards – Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house training – IOSH, First Aid, Fire Safety, Gamcare and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme – opportunity to buy an extra week's holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Assist the General/Deputy Manager in ensuring that our customer experience is consistently delivered at each point in the customer journey Take responsibility for the overall Club performance in the absence of the General Manager or Deputy Manager Seek opportunities to recognise and appreciate those that go the extra mile Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Make sure adequate levels of staff are deployed in each area to maximise customer service throughout the day Make sure all customer complaints are resolved immediately and use the feedback to improve future service delivery Deliver an exceptional food and beverage offering, where the quality and service is outstanding Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We're Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality, or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' Self-aware and welcomes constructive feedback Committed to your own and other's development You can demonstrate effective performance management ability You have evidence of being able to manage and drive new initiatives through others Evidence of leading, and coaching a team to deliver exceptional customer service #BB1 TPBN1_UKCT

Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you’ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Borehamwood Club offering a 15 hour contract. This role requires full flexibility and you will be required to work evening and weekend shifts. The Role You’ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits (email address removed) – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App – for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards – Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training – Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme – opportunity to buy an extra week’s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We’re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18

Job Title: Technical Manager Location: East London (covering two healthcare sites) Overview We are looking for an experienced Technical Manager to support the delivery of Hard FM services across two healthcare sites in East London. This role will be responsible for overseeing technical service delivery within a live healthcare environment, ensuring engineering services are compliant, effective, and aligned with operational requirements. Working alongside FM teams, contractors, and NHS stakeholders, you will help drive maintenance performance, technical standards, and service improvements across the estates function. The successful candidate will provide day-to-day technical leadership, supporting engineering operations, compliance management, and the ongoing development of healthcare estates services. Key Responsibilities • Manage and support the delivery of Hard FM and engineering services across two healthcare sites in East London., • Provide technical guidance and operational support to estates and engineering teams., • Ensure all statutory, regulatory, and healthcare compliance requirements are consistently achieved., • Monitor and improve planned preventative maintenance (PPM) programmes and reactive maintenance performance., • Support asset management activities and lifecycle planning across building services systems., • Assist in maintaining engineering governance, technical assurance processes, and compliance reporting standards., • Oversee contractor performance, ensuring works are completed safely, compliantly, and to required technical standards., • Work collaboratively with NHS stakeholders, operational teams, and service partners to maintain effective service delivery., • Identify technical risks, service issues, and opportunities for operational improvement., • Support the development and implementation of operational procedures and healthcare estates documentation., • Contribute to continuous improvement initiatives across estates and technical services. Skills & Experience • Proven experience within a Hard FM, technical estates, or engineering management role., • Previous experience working within healthcare estates, ideally NHS or acute hospital environments., • Good understanding of statutory compliance, maintenance standards, and healthcare engineering systems., • Experience managing contractors and supporting operational estates teams within a live environment., • Ability to develop strong working relationships with clients, operational teams, and external providers., • Strong organisational and problem-solving skills with the ability to manage multiple priorities., • Experience supporting service improvements and maintaining high technical standards. Qualifications • Relevant qualification in Engineering, Building Services, Facilities Management, or Construction (or equivalent experience)., • Professional membership such as IWFM, CIBSE, or IET desirable., • Knowledge of healthcare estates compliance and technical governance preferred

Account Manager Location: Epsom, Surrey (hybrid after probation) Hours: Monday to Friday, 9am – 6pm Salary: OTE £55,000 (base + commission/bonus) Who they Are They are innovative software company based in Epsom, Surrey. They have been delivering complex digital solutions to public and private sector organisations across the UK. The flagship product is a trusted communications and engagement platform used by local councils, NHS trusts and central government departments — helping teams inform and engage citizens, promote initiatives and share policy updates in a secure, accessible and impactful way. They are proud to be part of the G-Cloud and Digital Outcomes & Specialists frameworks, supporting the UK public sector's digital transformation journey. Recognised as one of the fastest growing tech suppliers to the public sector, we have built a fantastic portfolio of central and local government and NHS customers — and they are looking for the right person to help us take that further. The Role This is not a role for someone who waits to be told what to do. they are looking for an Account Manager who takes full ownership of their portfolio — someone who is meticulous, commercially minded, and genuinely invested in the success of their clients and the business. You will manage a portfolio of customers, primarily in the public sector, building deep relationships, driving platform adoption and identifying every opportunity to grow and strengthen those accounts. You will be the first person to spot a renewal on the horizon, the one who has already started the conversation before anyone else has noticed it is due. You will understand the procurement landscape your clients operate within, plan ahead to navigate it, and make sure nothing slips through the cracks. Where there is an opportunity to upsell or introduce a client to a feature or service that genuinely adds value, you will take it — not because you have been asked to, but because you understand the platform, you know your clients, and you can see the fit. Experience working with public sector clients is a strong advantage given the nature of the portfolio, and a good understanding of public sector procurement processes will help you hit the ground running. What You Will Be Doing As the main point of contact for your assigned customers, you will manage the full relationship across every stage of the contract lifecycle. That means understanding each client's goals, challenges and priorities, identifying the needs of different stakeholders within their organisations, and ensuring they are always getting the most out of our platform. You will build the kind of trusted relationships where clients come to you first — and where your knowledge of their organisation means you can anticipate their needs before they articulate them. On the commercial side, you will take ownership of renewals from start to finish. You will plan ahead, manage timelines proactively, and work within public sector procurement frameworks to ensure deals are progressed and completed without unnecessary delay. You will actively look for opportunities to upsell relevant features, services or expanded usage, contributing to revenue growth through your client knowledge and the quality of your engagement rather than through pressure or box-ticking. You will gather and interpret client requirements to propose tailored solutions, provide clear guidance on the effective use of our products, and deliver training and onboarding sessions that genuinely support adoption. When issues arise, you will coordinate with internal teams to resolve them quickly and effectively, keeping clients informed and confident throughout. You will also support the preparation of responses to pre-qualification questionnaires and tender invitations, drawing on your understanding of the clients and the platform to contribute meaningful, well-informed content. Throughout everything, you will represent us in a professional, credible and approachable manner, upholding the highest standards of integrity in every client interaction. What they are Looking For You are proactive, organised and commercially sharp. You take ownership instinctively — not because it is in your job description, but because that is how you work. You are meticulous when it comes to renewals and contract management, with a natural ability to plan ahead and stay on top of timelines without needing to be chased. You understand how public sector procurement works and you know how to work with it, not against it. You are a strong communicator who builds genuine relationships, and you have the confidence and knowledge to upsell in a way that feels natural and client-centric rather than pushy. You are comfortable working across a varied portfolio, managing multiple priorities simultaneously, and you thrive in an environment where you are trusted to get on with things and make good decisions. Experience in a similar account management role, ideally working with public sector clients, is important. Familiarity with SaaS or digital platforms is a plus. Career Progression You will work closely alongside our Account Director, with real potential to move into senior or strategic roles as the business continues to grow. There are genuine opportunities to influence product development, shape customer strategy and contribute to innovation projects — this is a company where good people are noticed and invested in. Benefits We offer a competitive benefits package including an OTE of £55,000 (base salary plus commission and bonus), private health insurance after your first year, a company pension scheme, and a friendly and supportive team culture with real room to grow. After a six-month probation period, flexible hybrid working is available. Our Epsom office is just a five-minute walk from the train station, making the commute straightforward

Job Title: Helpdesk Operative Location: UCLH Hospitals, London CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team in London. The main feature of this role will be to provide exceptional customer service and ensure effective operation of the site wide helpdesk. To offer support to the CBRE managerial staff on site and provide administrative support to the contract, maintaining concise records and details of CBRE and client information. The role will require close liaison with the engineers, office team, site team and client. Including various ad-hoc duties. This role will form part of the CBRE UCLH team who provide first line support for all reactive calls reported by the NHS Trust and staff on site. CBRE provide 24/7 service delivery support for the hospitals. RESPONSIBILITIES Take full ownership of the helpdesk and PPM management systems ensuring key stakeholders are kept up to date with any outstanding issues (overdue PPM's, issues with completed PPM's, corrective works from PPM, outstanding reactive work orders). Management and control of all Helpdesk calls/work orders and the day to day running and tracking of all reactive tasks. Consistently liaise with any/all stakeholders who have on-going problems to resolve these in a timely manner, ensuring an explanation is provided for any delays (i.e. parts on order, out of hours work etc) Ensuring that the helpdesk system and telephones are always manned. Answering all calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Monitoring calls received from the customer through to call completion and updating records Liaise and keep site teams informed on all aspects of problems, defect and deficiencies. Raising the correct work orders on the CAFM system, ensuring all information is fully detailed, documented and tracked regularly. Raise and assign work orders to relevant resources. Closure of vendors work orders on the CAFM system, ensuring all paperwork is saved and forwarded to site teams and requestors are kept fully updated on progress. Ensure all works orders are 'closed off' once completed satisfactorily. Weekly/monthly allocation and closure of PPM tasks on the CAFM system. Produce daily/weekly/monthly progress reports detailing reasons for tasks complete/outstanding as necessary and as required. Compiling and entering information required for the client monthly reports. Preparing the figures to ensure the best results are met and achieving the timescales met. Customer contact (internal and external), which may involve travel to other sites. Ensuring full auditable trails of all jobs (reactive and PPM). Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Contact vendors to obtain dates for upcoming PPMs in line with OP18 dates. To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance with the contract scope. Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations. Promote and maintain CBRE culture. Effective communication with all levels of internal teams and external customers. Familiar with daily operations and the specific scope of the contract. Undertake any ad-hoc duties as instructed by the Helpdesk & Systems Manager, Head of Compliance or Account Director. PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Proficient in the use of MS Office applications. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Experience of working within an NHS or Healthcare environment would be advantageous. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required

You will be leading the Hillingdon Team. This role is not formally hybrid, however, there may be occasional opportunities to work from home on a non-contractual basis, depending on business needs and diary commitments. This is a brand-new role on an exciting new IPS employment support contract with a charity that’s genuinely a great place to work. We’ve placed lots of people with them over the years who’ve gone on to develop, grow and build brilliant careers. You’ll be leading a team of eight Employment Specialists who help people with health conditions get back into work, making a real difference to local lives every day. What you’ll be doing You’ll be supporting, coaching and motivating your team to deliver a high-quality service. Your week might include: Monthly supervisions, quarterly reviews and community observations Working closely with NHS partners, Jobcentre Plus and local community groups Helping your team build strong relationships with local employers Making sure employment and health plans are joined up and aligned Reviewing the service regularly against IPS fidelity standards to keep quality high We’re recruiting for a Team Leader covering the Hillingdon Borough. The salary for the role is £39,701 to £46,027 depending on experience. What they’re looking for You might be a strong Employment Advisor ready to step up into a leadership role, an experienced manager already working on another employment programme, or someone from a recruitment or support service background who knows how to motivate people to deliver great results. The main thing is that you’re someone who cares about people. You can train, develop and inspire a team while building positive relationships with partners and stakeholders. How to apply Just hit apply. We aim to respond to everyone. If you haven’t heard back within 72 hours, visit the Contact Us page on the Red 5 People website and fill in the “Send Us A Message” form – a real person will get back to you

Account Manager Basic Salary £35k to £40k + £20k OTC (uncapped) & Benefits Location – Hybrid/Surrey (3 days a week) Our client is an industry leading UK-based technology business centred around the safety of lone and at-risk workers across both public and private sectors. Protecting over 200,000 employees, our customer base includes more than 100 NHS trusts, 150 local authorities, 200 housing associations and hundreds of commercial organisations in sectors including utilities, facilities management, distribution and care. The Role: The Account Manager will be assigned a territory, which is typically 150 Accounts (plus the subsidiaries). The role is to retain the existing revenues in the account and find opportunities to cross sell and upsell the new portfolio of products. It will require high levels of energy, attention to detail and a desire to be successful. A person that embraces change and has a hands on approach. Key Responsibilities: * Primarily office based the successful candidate will focus on retaining and growing their base of approx. 150 accounts. * Protect the base – understand each clients contract status, account health any potential churn risk and have a retention plan for each account. * Prioritise high risk renewals, strategic renewals and top spending accounts, with a view to retain with inflation. * Grow the base – Driving new product uptake through whitespace analysis working closely with the customer success and Customer care teams to understand key customer challenges and opportunities and develop key win strategies that differentiate the commercial offering * Identify and communicate any churn risk immediately through relevant channels and plan a mitigation strategy. * Overachieving the sales plan, with a key focus on forecast accuracy and generating new pipeline. * Executing a sales methodology for growing key accounts, improving CSAT and maintain and updating Account development plans. * Ability to analyse sales data from Salesforce CRM to accurately forecast, drive sales improvements and manage sales performance to achieving sales targets * Delivering excellent bid and proposal responses with Executive summary and win themes * Be an ambassador leading by example at every opportunity. * Embrace new technologies to improve accuracy and efficiency such as AI agents * Maintain a high level of accuracy though Salesforce record keeping, including opportunity management, pipeline generation, forecasting, leads and contacts maintenance. Candidate Description: * A proven track record of managing a multi-disciplined sales in business services, managed services or a technology-enabled service environment. * Previous experience in a regulatory environment or with a technology-enabled business service, experience in compliance or health & safety solutions would be considered desirable. * Experience or understanding of a SaaS or subscription based service would be helpful. * Demonstrable experience in customer retention, account management and acquisition to drive high growth performances through effective sales methodology. * Disciplined, tenacious, proactive, considerate, positive, supportive, and adaptable * A good communicator at all levels. * Experience in managing clients through a CRM