206 Best de one day Jobs in Bristol (enero 2026) - page 3

Agency & Corrections Team Leader

hace 1 día

Bristol

Description Motability Operations are currently recruiting for an Agency & Corrections Team Leader to join our team in Bristol on a full-time, permanent basis. As the Agency & Corrections Team Leader, you will play a key role in ensuring the accuracy and integrity of financial data across the business, while maintaining strong and effective relationships with external agencies. Your primary responsibility will be to lead and supervise a team of eight analysts responsible for agency debt management and financial corrections, supporting the wider business in resolving discrepancies, correcting financial records, and mitigating financial risk. You will oversee the day-to-day operations of the Agency & Corrections team, ensuring workloads are effectively managed and priorities are aligned with business needs. Managing a team of eight, you will conduct regular 1:1s, performance reviews, and appraisals, creating tailored development plans to support individual growth and team capability. By setting clear performance objectives, monitoring key performance indicators (KPIs), and providing regular feedback, you will drive high standards of accuracy, efficiency, and accountability within the team. You will ensure robust processes are in place to support accurate financial corrections, clear audit trails, and reliable reporting. There will be elements of the team's day-to-day activities where you will be required to step in and directly action work, particularly where issues are complex, time-critical, or require additional expertise. This will require a sound understanding of debt management processes, agency interactions, and financial correction principles to ensure continuity of service and timely resolution. In this role, you will support the Finance Operations Manager with activities such as forecasting, budgeting, data analysis, and supporting KPMG audits throughout the year, ensuring the business has a clear and accurate view of agency debt positions, financial corrections, and potential exposure. You will proactively identify trends, risks, and improvement opportunities within large and complex data sets, ensuring audit readiness and compliance at all times. Building and maintaining strong working relationships with external agencies will be a critical aspect of the role. You will act as a key point of contact for agencies, resolving issues collaboratively and ensuring timely and accurate information exchange. As a team leader, you will work closely with internal MO functions, including Finance and In Life Services, and other relevant teams. You will contribute to cross-functional forums, provide input into dashboards and reporting, and help drive continuous improvement across end-to-end financial correction and agency processes. Qualifications We are looking for a confident and experienced people leader with a strong background in financial corrections, credit control, and data analysis. You will have a solid understanding of how financial data flows through the business and how agency interactions impact overall financial accuracy, audit requirements, and risk. You will be comfortable working with large and complex data sets, analysing trends, identifying root causes, and making clear, evidence-based recommendations. You will have the ability to translate data insights into practical actions that support forecasting, budgeting, and audit activity. You will be motivated to lead, inspire, and develop a diverse team, adapting your leadership style to suit individual needs while maintaining consistent standards. Strong communication skills are essential, as you will regularly engage with senior management, internal stakeholders, and external agencies to resolve issues and support audit processes. Minimum criteria: • Proven experience in people management • Demonstrable experience in financial corrections and credit control • Strong data analysis skills, including working with large and complex data sets • Experience supporting internal or external audits • Ability to interpret financial data and provide clear insights and recommendations • Excellent communication and stakeholder management skills • Strong organisational, planning, and administrative capabilities • Ability to anticipate issues, assess risk, and take proactive action • Proven ability to collaborate effectively across teams and with external agencies • Proficiency in Microsoft packages, particularly Excel, and experience using systems such as Alfa, Genesys, and familiarity with OAS Benefits Motability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 800,000 customers and their families across the UK. Customers exchange their higher rate mobility allowance to lease a range of affordable vehicles (cars, wheelchair accessible vehicles, scooters, and powered wheelchairs) with insurance, maintenance and breakdown assistance included. We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and we look for our people to live and breathe them every day: We find solutions We drive change We care We operate hybrid working across the organisation where we split our time between working on-site at our offices, and at home, remotely within the UK. We believe hybrid working achieves a good work/life balance for our colleagues, allowing us to connect with each other, collaborate on important work, and perform together to deliver for our customers. It allows us to have the flexibility to work remotely up to 2-days per week whilst also using the great office spaces we have available. As a Motability Operations team member, you can expect: An annual discretionary bonus 15% non-contributory pension (9% non-contributory pension during probation period) Life assurance at 4 times your basic salary to give you peace of mind that your loved ones will receive some financial help Employee Discount Scheme with a huge number of retailers and an app to save on the go Discounted Electric/Hybrid Car Salary Sacrifice Scheme Access to the Cycle to Work Scheme (we have showers, changing rooms and secure bike sheds on site) As well as financial benefits, our staff's health and well-being are very important to us, so we also offer: 28 days annual leave with option to purchase and sell days Funded Private Medical Insurance cover Critical illness insurance Free access to healthcare apps, such as Peppy, Unmind, Aviva Digital GP Funded health screening for over 50s 1 day per year to volunteer - Staff can support a local charity or do a sponsored event whilst being paid for it Access to our fully accessible company allotment - Where we grow our own produce for local charitable organisations Access to Prayer room and quiet spaces whilst working in the office We also understand that not everyone is the same so offer several voluntary benefits that you can select outside the core package, these include; Dental Insurance Health and cancer screenings for you and your partner Discounted gym memberships Charitable giving At Motability Operations, we believe in building a diverse workforce, where our people are empowered to attend work as their true selves, and we encourage people from all backgrounds to apply. We want to sustain a culture that nurtures, where employees are free to flourish and where they're rewarded equally, regardless of race, nationality or ethnic origin, sexual orientation, age, disability, or gender. We pride ourselves on being an inclusive employer and as such, all our offices provide first rate disability access. With our hybrid working environment, we do our best to accommodate part-time and flexible working requests where possible, building on our culture of trust, empowerment, and flexibility. Please note, Motability Operations reserves the right to bring forward the closing date of any of its job vacancies if we receive a suitable number of quality applications from which to make a shortlist. Therefore, we recommend that you apply as soon as possible rather than wait until the published closing date. TPBN1_UKTJ

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