One housing jobs in United Kingdom - Page 4

Senior Site Manager - New Build Housing (Traditional Build, 120 Units) A leading national residential housebuilder is seeking an experienced Senior Site Manager to take full control of a brand-new 120-unit, traditionally built housing development set in a highly desirable West Sussex countryside. This is a rare opportunity to start a site from day one and truly make it your own - shaping the build, ...

Job Description ABOUT US The Guinness Partnership is one of the leading providers of affordable housing in England.We build and manage homes and provide housing services for nearly 160,000 residents nationwide.Our vision is to deliver great service, provide great homes, to be a great business and

The Guinness Partnership is one of the leading providers of affordable housing in England. The Guinness Partnership is an equal opportunities employer. The Guinness Partnership is seeking an experienced and commercially astute.

One of my local authority clients based in the South West is currently searching for an experienced Housing Standards Officer to join their existing housing team.Schedule: Minimum 3 days on site/in office, remaining days spent remotely.Investigate possible housing offences for breaching HHSRS.Draft

One of the UK's leading multi disciplinary consultancies are currently seeking an experienced and driven Associate Building Surveyor to join their expanding London office, building on the continued success of their Building Surveying team. My client are experiencing sustained growth, supported by a secure and varied pipeline of work across public buildings and estates, residential and housing, education, healthcare, commercial and insurance sectors. They are now looking to appoint a passionate Associate level Building Surveyor who is keen to progress their career within a close knit and collaborative team environment. The Associate Building Surveyor Role The successful Associate Building Surveyor will play a key role in the hands on delivery of building surveying and project work, leading schemes and coordinating in house multi disciplinary design services. You will also be heavily involved in client development, financial forecasting, team management and the continued growth of the Building Surveying team. This role offers the opportunity to become part of a progressive and engaging culture that actively supports career development, long term goals and employee wellbeing. Duties of the Associate Building Surveyor to include: Hands on delivery of building surveying services with a strong bias towards project work Leading projects and coordinating internal multi disciplinary design teams Managing and developing key client relationships Supporting business development and work winning activity Financial forecasting and fee management Supervising, managing and mentoring junior members of the team Undertaking technical reviews to ensure quality and consistency of service delivery Contributing to the ongoing growth and strategic direction of the team The Person? The successful Associate Building Surveyor will be commercially aware, technically strong and confident operating at a senior level. The ideal candidate will fit the following description: Consultancy background, ideally with public sector project experience Commercially minded with a strong interest in business development Able to manage own workload and multiple projects simultaneously Proven experience managing and mentoring junior team members Confident client facing professional with strong communication skills Positive and proactive attitude Excellent all round technical building surveying knowledge Strong analytical ability with excellent written and verbal reporting skills In Return ? £75,000 - £85,000 Secure and varied workload across multiple sectors Clear pathway for continued career progression Opportunity to influence team growth and client development Supportive, inclusive and progressive working culture Excellent professional development opportunities If you believe you are capable of performing this senior and rewarding Associate Building Surveyor role to a high standard, please contact Chris van Aurich at Brandon James for further information.

A well-respected Construction Consultancy with a strong presence across London and the South East, particularly within the public sector, are keen to speak with an experienced Building Surveyor looking to join their Sidcup office. Offering the successful Building Surveyor the chance to work on a diverse portfolio of projects including education, residential, and civic buildings, whilst also providing a genuine pathway toward seniority and long-term career progression within the business. The Company's Profile Operating at the forefront of public sector construction consultancy, this practice has built a robust reputation for delivering high-quality surveying and project management services across local authorities, housing associations, and county councils. With an emphasis on long-term relationships and repeat business, they offer a collaborative and flexible working environment, with a track record of supporting staff development and progression. The Building Surveyor's Role Working across a wide variety of schemes within the education, residential and community sectors, the successful Building Surveyor will take ownership of projects from inception to completion. You will be involved in producing detailed specifications, schedules of work, tender documentation, and undertaking Contract Administration and Employer's Agent duties. You'll also carry out building condition and measured surveys, defect analysis, and submit planning and building regulation applications. Experience in party wall matters, DDA audits, CDM regulations and AutoCAD would be advantageous. You'll be supported by an established team of surveyors, and in turn, have the opportunity to help mentor junior staff and contribute to the ongoing success and growth of the practice. The Successful Building Surveyor Will Have Qualifications: • Ideally MRICS qualified (or working towards chartership), • A degree in Building Surveying or similar, • Experience with public sector clients and frameworks, • Strong working knowledge of scheduling, specifications and contract administration, • Familiarity with planning and building control processes, • Confident communicator with excellent written and verbal skills, • Strong team player with the ability to work autonomously when required, • £50,000 - £65,000 (depending on experience), • 26 days holiday + bank holidays, • Staff profit share (bonus) scheme, • Company pension scheme, • Life cover, • Payment of one professional membership, • Free on-site parking, • Flexible working (up to 40% home-based after probation), • Laptop or workstation provided for hybrid set-up, • Clear route to senior/associate level, • Regular team socials and charity events

Head of Housing Enabling and Development. Sutton is one of London’s greenest and safest boroughs, with excellent schools, thriving businesses and a strong sense of community. Apply for Head of Housing Enabling and Development.

Permanent Full Time 40 Hours Were looking for an experienced Business Development Manager to join our Planned Works team at our London Wall office. About the role The successful candidate will drive new opportunities and build strong client relationships across the planned works and retrofit market. Youll play a key role in supporting our growth strategy, positioning the business as a trusted partner to housing associations, local authorities, and framework providers. This is a remote role with flexibility to work from home, alongside regular client meetings, site visits, and industry events. About You Youll have a proven track record in business development or client relationship management within construction, property services, or the social housing sector, with a strong understanding of planned works, retrofit, and asset management services. Youll be comfortable working within public sector procurement environments and frameworks, and able to build, manage, and influence senior client relationships across housing associations, local authorities, and partner organisations. Youll bring strong commercial awareness, with experience supporting pricing strategies or delivery models, alongside excellent communication, presentation, and negotiation skills. Experience working with funding streams such as SHDF, ECO, or GBIS, embedding social value and ESG commitments, and operating within a tier one contractor or partnership environment would be advantageous, alongside excellent communication skills and confidence using CRM and pipeline management tools. Benefits Company Car / Allowance Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates. TPBN1_UKTJ

Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more ... Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Join our Commercial Team at L&Q: L&Q's Commercial team within Property Services is looking for a skilled Cost Consultant to support the delivery of our Major Works and Investment Programme. This is an exciting opportunity to contribute to shaping L&Q's approach to introduce an internal cost management and play a key role in driving value for money across our projects. As a Cost Consultant, you will provide expert cost advice and analysis, ensuring robust financial governance and cost transparency. You'll work collaboratively with internal teams and external partners to monitor, report, and control costs effectively, helping us deliver maximum impact for our residents and stakeholders. Produce quarterly commercial overviews, market trend analysis, and audit/valuation assurance reports. Conduct quarterly valuation reviews for a region consisting of 3 to 4 contractors, checking compliance with the Price Framework. Conduct in-depth audits of build-ups, variations, and open book data. Produce reconciliation reports, identify anomalies, and recommend improvements. Manage final account audits and ensure appropriate shared savings calculations. This is an exciting opportunity to step into a newly created role and make a real contribution from day one. If you're eager to develop your skills in cost management, enjoy working as part of a collaborative team, and want to grow your career in a supportive environment, this role provides the perfect platform to learn, progress, and make a meaningful impact. If this sounds like you, we would love for you to apply! Your impact in the role: To be considered for this role candidates will be able to demonstrate experience, knowledge and understanding of: • Managing budgetary constraints using forensic cost control techniques • Strong analytical skills and will be highly numerate with data interrogation skills • Experience of managing principal and subcontractor arrangements • You will have a good understanding of Cost value reconciliation • Commercial Awareness with good legal/contractual knowledge • Competent in use of standard methods of measurement and use of NHF SoR's What you'll bring: • Degree or HNC level in a related discipline or equivalent substantial experience • It is desirable for candidates to be professionally qualified member of CIOB/RICS but not essential. If you require any reasonable adjustments at any stage during this process, including application stage, please email About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Fine out more here . Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us! *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. (remove if not relevant) #TJ TPBN1_UKTJ

Anti Social Behaviour Officer - Fixed Term Contract until 18/12/2026 London- Southwark, Lewisham, Croydon £35,000 + paid business mileage Looking for an Anti Social Behaviour Officer to join our collaborative and values-driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development. As an Anti Social Behaviour Officer , you will be responsible for managing and investigating anti-social behaviour cases, ensuring proportionate and effective interventions are taken to protect our residents and communities. Youll play a key role in providing excellent customer service, utilising legal and non-legal tools, and working with internal and external partners to resolve complex cases. Key Duties Risk-assess victims of Anti Social Behaviour and implement appropriate case management plans, making referrals where necessary. Make effective use of specialist equipment to assist with investigations and gather evidence. Work proactively to keep customers and stakeholders informed about the progress of cases, providing timely and accurate responses. Take proportionate and necessary action when justified, using both legal and non-legal remedies while considering the vulnerability and support needs of all parties. Prepare cases for court action and represent us in court and eviction hearings, liaising with Legal Services and solicitors as appropriate. Why Join? One of the UKs leading housing providers, managing and owning around 120,000 homes nationwide. Were committed to building safe, sustainable communities where people can thrive. With a strong social purpose, long-term investment plans, and a focus on innovation, a place where you can grow your career while making a real difference. As an ASB Officer were seeking someone who can bring: UK driving licence and access to your own vehicle Up-to-date working knowledge of ASB case investigations and housing legislation. Proven experience of tenancy management with a strong understanding of tenancy related housing legislation (essential). The ability to work independently and carry out home/site visits, often lone working in varied environments including high-rise blocks and large estates. Previous ASB experience or housing officer experience with exposure to ASB cases. Knowledge and experience of multi-agency working. Strong problem-solving skills, using defined processes to resolve day-to-day issues. The Benefits of Joining Excellent pension scheme Generous holiday allowance Life assurance Award-winning flexible benefits platform Support for learning and career development Hybrid working options available Diversity, Inclusion & Accessibility Equity, diversity, and inclusion are at the heart of who we are at. Were committed to creating a workplace where everyone feels respected, valued, and able to be their authentic selves. By embracing different perspectives, backgrounds, and experiences, we unlock innovation and reflect the diverse communities we serve. Inclusivity isnt a one-off initiative its embedded in our culture and central to how we work every day. As a Disability Confident Employer, were committed to providing reasonable adjustments throughout the recruitment process and beyond. We reserve the right to close this advert early if a suitable candidate is identified. TPBN1_UKTJ

Delivers all daily operational responsibilities creating an exceptional 24/7 Resident experience. Day to day duties for the Community include marketing, building maintenance and tenancy administration and delivering an exceptional resident experience. Actively builds strong relationships with contractors, suppliers and third parties to ensure the Resident experience is seamless and Residents receive service levels which exceed their expectations. Key Role Responsibilities Conducts sales and leasing activities including: viewings, following up on enquiries and sales conversions. Plans and organises daily activities to maximise the time to achieve targeted leasing numbers Converts prospects and leads into viewing appointments and bookings to achieve targeted leasing numbers. Ensures all data capture systems and details of contact are updated in an accurate and timely manner as required. Welcomes on site enquiries and potential residents in a warm and friendly manner ensuring a first impression of exceptional customer service. Follows up on receipt of required documentation, contract returns and processes payments. Conducts scheduled Residents apartment visits. Manages cancellations. Responds to online (webchat) and email enquiries in a professional and engaging manner Supports other communities when required including cross selling based upon potential resident requirements. Inspects community, tour units and leasing materials are available and takes action to ensure they meet agreed standards for viewings Actively understands, updates and improves knowledge of community, amenities, units and local area features. Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations. Supports Resident events and activities within the Community Assists with Community preparations, including move-in and move-out processes. Develops and maintains local knowledge and information resources relevant to resident needs i.e. travel, entertainment and amenities. Screens property visitors, guests and contractors Responds positively to customer queries and complaints, identifying and undertaking appropriate action in line with Greystars complaints procedure. Works as part of a team, supporting and respecting other team members, to deliver exceptional resident living. Completes Health and Safety compliance activities in line with the Companys policies and procedures Completes administrative tasks including logging of maintenance requests, filing and preparing notices and updating of databases. Register, secure and correctly issue Resident parcels/deliveries Proactively attends to or organises ad hoc or minor cleaning requirements. About You Good level of general education Proficient in the use of Microsoft Office packages including Word, Excel and Outlook. Proficiency in using property operations software. Training will however, be provided. Excellent customer service skills and significant experience in a sales role in a similar world-class accommodation/hospitality/leisure or reservations/membership environment. The ability to influence, adapt at pace and be motivated by exceeding customer service and sales targets Evidence of organisation skills with the ability to multi task and prioritise whilst maintaining a high level of accuracy and attention to detail Culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience. A team player who is evidently approachable and welcoming Proactive with a can do attitude and an ability to act autonomously, taking decisions and/or action when required. Proficient at using online and web tools/resources for gathering and presenting research and information High attention to detail in personal presentation Fluent English verbal and written communication skills Numerical skills necessary to complete the above activities What We Offer We include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more. About Greystar Greystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company's business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystars pan European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria, and Spain. One of Greystars core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience. Please reach out to the Talent Acquisition team to explore opportunities at Greystar in more detail or visit our careers site at . TPBN1_UKTJ

Farringdon hybrid working available At Southern Housing , we have an exciting opportunity for a Building Safety Co-ordinator to join our welcoming and collaborative Building Safety team. In this role, you will play a key part in supporting the delivery of our building and fire safety responsibilities. You will be adaptable, proactive, and thrive in a fast-paced environment where priorities can shift quickly. This is a fantastic opportunity to develop your skills and knowledge in a critical area of housing safety. You will be responsible for managing and responding to a variety of incoming enquiries related to both reactive and planned surveys, inspections, and remedial actions. You will oversee the day-to-day running of team mailboxes, ensuring all queries are handled promptly and with a high standard of customer service. Your administrative support will be key to the smooth operation of the Building Safety team, from scheduling meetings and coordinating operational activities to issuing internal and external communications. Additionally, you will be responsible for raising works orders through our corporate systems, ensuring all procurement processes are followed, reviewing and reconciling invoices, resolving any payment discrepancies, and maintaining accurate financial records. The role is based in our office at Farringdon and offers hybrid working arrangements of 2 days per week in the office and 3 days work from home. This is a Fixed Term Contract role until 18 December 2026 . What youll need : A strong background in administration, ideally within a housing or safety-related environment Confidence using IT tools to produce reports, documents, emails, and mail merges Excellent communication skills, with the ability to explain solutions clearly and in a customer-friendly way - whether face-to-face, over the phone, or in writing A pragmatic and creative approach to problem-solving, with the ability to evaluate issues and identify effective solutions quickly Strong organisational skills and the ability to manage a flexible and demanding workload to meet deadlines In your supporting statement, it is important that you address how you meet each of the above five criteria providing real examples.? Closing date: Thursday 15 th January 2026 at 23.59pm. Shortlisting date:from 16 th January 2026. Interview date:in-person interviews on 23 rd or 26 th January 2026. Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We encourage you to submit your application and supporting statement as soon as possible so your application can be reviewed and considered. About us At Southern Housing, our residents are at the heartof everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to peoples lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailersdiscounts Cycle to work Buy & sell annual leave Season ticket loan In-house academy & career development Flexible working Inclusion and Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, its about celebrating differences of thought, opinion, experienceand perspective of each individual. Were all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach. TPBN1_UKTJ

Join one of the industry leaders in comprehensive fire safety with the opportunities to start with a company van, fuel card, and all essential tools from day one. As a Fire Stopper, you'll work across well-maintained domestic properties, becoming part of a reliable team with consistent work and excellent long-term career prospects. This opportunity is with a respected and established building contractor in the area, known for its strong reputation in the housing sector and commitment to its workforce. You'll be part of a company that values high-quality work and supports ongoing growth in a stable, full-time environment. I'd be keen to see applications from anyone with experience in general building trades, whether you've previously worked as a Fire Door Fitter, joiner, or Carpenter. As a Fire Stopper you will be: Installing fire-resistant materials such as batt, mastic, cavity barriers, and fire-rated boards Sealing penetrations in walls, floors, and ceilings to maintain fire integrity Applying intumescent coatings and fitting fire-resistant ductwork systems Following technical drawings and specifications to ensure compliance Maintaining high standards of health & safety on-site I'd love to speak to anyone who has: NVQ Level 2 in Carpentry (essential) Previous fire-stopping or passive fire protection experience Strong awareness of health & safety This Fire Stopper role is offering the following benefits: Van and fuel card 28 days annual leave including bank holiday (increases each year of service) Company pension scheme Health care benefits Internal academy to support on further qualifications Career progression opportunities This role is offering a salary of £44,000 per year. Location & travel Based in Watford, the role includes a company vehicle, making site travel easy. Watford's central location offers excellent road links, including the M25, A41, and M1, providing quick access across the southeast of England. If this Fire Stopper role sounds like something you'd be interested in, apply now, or call R'mone on 07488866703. TPBN1_UKTJ

Senior VDI (Virtual Desktop Infrastructure) Engineer - Full-time, Permanent Position (37.5 hours) £61,082 - £64,297 Based: Farringdon, London - the post holder will also be required to attend weekly team meetings on a Tuesday at our Twickenham office (TW1 3RP). This is a hybrid working role, requiring regular office attendance. About Us: Metropolitan Thames Valley Housing is one of the UK`s leading providers of affordable housing and care and support services. We employ over 1900 people to manage and develop our large portfolio of nearly 56,000 homes serving over 75,000 customers across London, the East Midlands, Southern and the East of England. This role: The Senior VDI Engineer will be the primary VDI technical lead. They will administer the day-to-day operations of the current Citrix infrastructure and service, as well as any VDI technology adopted in the future. They will work with the Architecture, Service Delivery and Service Desk Teams, as well as the wider Technology Department to effectively support and administer the full lifecycle of VDI infrastructure operations, services, projects and initiatives. They will manage and maintain the VDI Work Plan, and the delivery of the VDI Annual Continuous Service Improvement Plan. We have circa 2400 users, 350 applications, 450 on-prem servers (on VMware), and 1800 laptops. We also deliver remote access to network services via Citrix virtual desktops from legacy and new systems for up to 450 licensed users. MTVH currently operates its technology services across 3 main AD domains. There is a project in-flight to migrate required applications, data, systems and hardware assets to the (MTVH) AD domain. What you'll need to succeed An experienced enterprise Citrix SME and engineer, comfortable being the highest point of escalation for Citrix issues in a high uptime and change controlled environment. This is an operational role which will primarily focus on managing, maintaining, supporting and continuously improving the existing Citrix environment. The role will be the technical lead on VDI projects. There will be little scope for project work outside of this. We are looking for engineering level background in Citrix and VDI roles Candidates must demonstrate strong experience with our Citrix technology stack comprising a new Citrix DaaS with two legacy CVAD environments, VMware-based on-prem hosting transitioning to XenServer, ShareFile, and dedicated storage infrastructure built on PureStorage arrays. They should be self-sufficient and resourceful, possessing troubleshooting abilities that cover server, virtualisation, storage, and networking technologies that support Citrix/VDI for comprehensive problem resolution. There are colleagues in the team responsible for other areas of the infrastructure, therefore the candidate must be able to collaborate well with other SMEs Key Dates First-round MS Teams interviews: will be scheduled for Wednesday 28 January 2026 Second-round MS Teams interviews: planned from Thursday 29 January 2026 The nature of this role means that the post holder may come in to contact with vulnerable adults. To meet our commitment to providing safe, high quality services to our customers we will complete a Basic check with the Disclosure and Barring Service once an offer of employment is made. A new check will be completed every three years. TPBN1_UKTJ

Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more ... Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Join our Customer Relations Team at L&Q We're looking for a passionate and motivated Resolutions Team Leader to join our Customer Relations team. This is an exciting opportunity to lead a team of dedicated Resolutions Officers, ensuring our customers receive a fair, transparent and high-quality complaints service. You'll play a vital role in driving service excellence, supporting your team to achieve great outcomes, and ensuring compliance with the Housing Ombudsman Code. If you're an experienced team leader who thrives on developing people, improving processes, and delivering exceptional customer experiences, we'd love to hear from you. If this sounds like you, we would love for you to apply! Your impact in the role: Lead, coach, and motivate a team of Resolutions Officers to provide a high-quality complaints service. Take ownership of complex and escalated complaints, ensuring fair and timely outcomes. Ensure complaints are managed in line with L&Q's policies, procedures, and performance standards. Monitor and report on team KPIs, identifying opportunities for continuous improvement. Provide guidance and oversight on responses to the Housing Ombudsman, ensuring quality and compliance. Foster a culture of accountability, empathy and problem-solving across the team. Build strong relationships with key internal stakeholders to identify and address the root causes of complaints. What you'll bring: Experience leading or supervising a team within a customer service, complaints or resolution environment. Proven ability to manage complex and sensitive customer issues effectively. Excellent written and verbal communication skills with strong attention to detail. Confidence in coaching, motivating and developing individuals to achieve targets. A calm, impartial, and solutions-focused approach when handling conflict. Knowledge of the Housing Ombudsman Code or housing complaints processes (desirable). Proficiency in Microsoft Office and CRM systems. If you require any reasonable adjustments at any stage during this process, including application stage, please email About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more. At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us! #TJ TPBN1_UKTJ

Title: Maintenance Technician Plumber Multi Contract Type: Permanent, Full Time, 40 hours per week Salary: £39,707 per annum Grade: DM Tech 05 Location: North East London covering Waltham Forest, Redbridge and Havering Persona: Mobile Working (van provided) contractual hours to be worked from various locations such as resident homes with ad hoc office attendance as required Reporting Office: Stratford, London Closing date for applications: Friday 23rd January at 11pm Interview date: Monday 2nd February at our office in Stratford Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Role Profile.doc Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more ... Join our Repairs Team at L&Q: Our North East repairs team are looking for a Multi trader Plumber to join the team. The role will cover the following areas Waltham Forest, Redbridge and Havering. It is essential to have a manual driving license to carry out this role and you must have your own hand tools (larger tools and specialist equipment will be arranged if needed). Our plumbers deal with all aspects of Plumbing repairs and replacements of sinks water tanks, and bathrooms. In addition to plumbing you will have associated skills and experience in basic carpentry, tiling, painting/decorating and patch plastering repairs. We will expect you to have effective communication skills, have experience of working in a building and/or housing maintenance environment including a knowledge of a varied housing stock. Customer satisfaction is of the utmost importance to L&Q and as a first line of contact to our residents we expect you to have outstanding customer service and ability to deliver a right first-time service. Limiting follow ons and increasing satisfaction. Our in-house maintenance team core hours are Monday to Friday 8am to 5pm in general. There is the opportunity to earn more from call outs and out of hours service. To be considered for this role candidates will require/be: • Sound working trade knowledge and experience • Experience gained within a Maintenance, site and or Housing environment. • Able to deliver excellent customer service • Right first-time approach . Unvented qualification • Health and Safety Conscious • Previous experience in a similar role • Wide range of Multi trade skills If you require any reasonable adjustments at any stage during this process, including application stage, please email About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Fine out more here. Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us! #TJ TPBN1_UKTJ

Contributes to an exceptional resident experience by ensuring all aspects of the appearance of the community are presented to the proper standards by completing tasks to maintain common areas, amenities and grounds both in and outside of the buildings. Performs repairs and minor redecoration and assists with resident enquiries and parcel management, delivering a varied and rewarding role. Key Role Responsibilities Works as part of a friendly and supportive team playing a vital role within the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community. Removes waste and remaining items from vacant apartments prior to starting the make ready process, transfers waste to rubbish bins or storage area as applicable and cleans and maintains the storage areas. Rotates refuse bins daily, prepares the bins for the weekly collection by the local authority and returns them to the bin areas in the car park after pick up. Responds positively to maintenance queries, resolving them in a timely manner or signposting residents to the most appropriate person to assist them. Completes assigned minor and routine service requests. Assists the Community Team with compliance requirements in regard to units and common areas. Distributes notices, communications and parcels to residents as necessary. Undertakes relocation and removal/disposal of furniture Ensures all empty rooms and apartment and show flats are freshened to maintain market-ready appeal. Conducts weekly internal PPMs as directed such as flushing, fire alarm testing and emergency lights in line with health and safety policies. Assists in the make-ready, move in and move out process by performing duties and checks requested by Community Manager and/or Supervisor. Informs Community or Assistant Manager of any observed hazard or potentially dangerous situation to residents, team members, guests, and others. About You Ability to read and write in English to a level that enables full understanding and compliance with product safety labels, COSHH policy, and procedure manuals Knowledge and understanding of UK health and safety requirements Knowledgeable and skilled in the safe use and maintenance of cleaning fluids and tools Previous experience in a similar role within a customer occupied environment. Demonstrated ability to solve problems in a variety of practical situations and follow standardised procedures. Ability to work autonomously, using initiative when required. Strong attention to detail Flexible approach to work and adaptable to thrive in a changing environment Helpful, friendly personality with effective communication skills behaving in a professional, courteous and helpful manner towards colleagues and residents at all times Ability to use standard resources, tools and equipment to perform duties Must be comfortable working inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). Demonstrated ability to undertake minor repairs and redecoration and first line maintenance repairs in joinery, plumbing and glazing What We Offer We include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more. About Greystar Greystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company's business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystars pan European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria, and Spain. One of Greystars core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience. Please reach out to the Talent Acquisition team to explore opportunities at Greystar in more detail or visit our careers site. TPBN1_UKTJ

ABOUT US The Guinness Partnership is one of the leading providers of affordable housing in England. As a Repairs Surveyor, you will conduct property surveys and inspections, overseeing subcontracted repairs to ensure they meet Guinness standards and timelines. This position will require a basic DBS

Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. Collaborating with other Knight Frank teams including Affordable Housing, Planning, Development, and Finance. Ready to make an impact in one of the fastest-growing secto