Operations team leader jobs in Leeds - Page 2Create job alerts

Company description: Water Utility Company based in Yorkshire region of England. Job description: Catchment Team Leader We offer a salary range from £35,178- £43,910 per annum dependent on experience. Annual performance related bonus Attractive pension scheme (up to 12% company contribution) Development opportunities in line with the Catchment Team Leader progression plan 25 days annual leave plus 8 x bank holidays plus an extra wellness day! If required to work on a bank holiday you will receive appropriate days in lieu Life assurance cover of 4 times pensionable salary A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! We currently have an exciting opportunity for a Catchment Team Leader to join the Customer Management Centre in Yorkshire Water Work Type: This is a temporary fixed term opportunity for 12 x months. You will be working full time- 37 hours per week. The working pattern will be 12:00pm-8:00pm Monday to Friday, with an alternative weekend shift/with corresponding days off in the week Where Id work: This role will initially be based in Bradford but were moving our office to Leeds Valley Park in summer 2026, so youll be based there in the future. There will hybrid working in place for this role. What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, its so much more than this. We look after communities, protect the environment, and plan to look after Yorkshires water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the regions health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Where you fit in: Are you passionate about providing great customer service, do you think you can support and develop a team of Customer Resolution Agents and Schedulers in getting it right day & night? Then this could be the role for you. You will lead and manage a team of Customer Resolution Agents and Schedulers within the Customer Management Centre, to effectively resolve customer issues across multiple communication channels. You will ensure the team manage the customer journey from identifying the problem to sending the right engineer to resolve the issue first time and helping and supporting our customers across the Yorkshire region. This is in line with our company strategy A thriving Yorkshire. Right for customers. Right for the environment.. You will be working with the wider team across the Customer Management Centre supporting each other to deliver our shared vision of delivering an exceptional level of customer service in a dynamic and fast paced environment. You will - Work alongside key stakeholders to take ownership of the day to day resource allocation of the contact centre in order to deliver against agreed service level agreements (SLAs) Use data to identify where processes can be improved and aligned to get it right for customer and colleague Create an environment where our people excel through effective performance management, coaching and development in line with the customer promise and Yorkshire Waters policies and procedures Use data to identify specific coaching needs and areas of improvement to support effective customer resolution and develops action plans working alongside coaches Complete quality assurance checks of customer contacts to ensure effective resolution of customers Take personal responsibility for making Yorkshire Water a Great Place to Work (GPTW) through understanding our business strategy, demonstrating our values and delivering our customer promise. Understand the Catchment teams contribution to the Customer Experience Operations business plan and can clearly explain your teams role to plan in achieving it. Take responsibility for health, safety and wellbeing of yourself and team, ensure Safe Working Practices and Risk Assessments are in place Take responsibility for your own personal development and your teams, creating a supportive coaching culture focused on continuous improvement. Have a good understanding of Yorkshire Waters policies & can engage with key stakeholders to effectively carryout meetings such as conduct capability and sickness/absence reviews. Conduct regular 121s and performance reviews including any requirements against the reward and recognition policy What skills & qualifications you will need: You will have a strong background in customer service and a passion to deliver excellent customer experiences. You will have previous experience of managing people in a busy customer service environment. You will be able to work on own initiative and use problem solving skills to be able to resolve customer issues. You will be highly organised, able to prioritise workloads to meet deadlines and have exceptional communication skills both written and verbal. You will be able to understand and interpret data and convert this into meaningful conclusions. You will excel in a performance driven culture and be familiar with the coaching performance framework to improve team performance, whilst also been comfortable taking on feedback to improve own personal performance. With excellent interpersonal skills you will be able to build effective relationships with key stakeholders within Customer Experience and cross-functionally. You will have excellent networking and influencing skills, able to influence, negotiate and challenge where necessary. You will be using a range of IT systems in the role therefore good IT skills are key and previous knowledge of Yorkshire Water Corporate Systems is desirable. Also previous experience of Microsoft Office, particularly a good knowledge of Excel- pivot tables and basic formulas is key in the role. If you are interested in this exciting opportunity, then please complete the online application process and submit a covering letter and CV outlining your suitability for the role. Recruitment Process Closing date 19th February, 2026 If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. All our roles are subject to a medical questionnaire, and further medicals when required. We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required. Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible. No agencies please. TPBN1_UKTJ

What You'll Be Doing Leading the Delivery Team: Oversee daily delivery operations and ensure smooth functioning. Plan deliveries and ensure accurate, safe loading. Conduct plant/vehicle checks and manage outbound deliveries. Driving Commercial Success: Implement the store's sales plan and make sound commercial decisions. Maximize delivery service profitability and promote monthly offers. Handle customer inquiries and upsell Selco services. Empowering and Developing the Team: Set direction and assign tasks, monitoring results. Conduct training, briefings, and inductions for direct reports and drivers. Foster a high-support, high-challenge environment and empower colleagues. Operational Leadership & On-Duty Responsibility: Act as the senior leader, managing store operations and resolving issues. Ensure clear communication and handovers between shifts. Serve as a key holder, responsible for opening/closing and security. Service & Store Culture: Inspire and lead by example, setting the standard for customer service. Promote teamwork and recognize colleagues who embody core values. Ensure safe, ethical, and compliant store operations. Rewards & Benefits At Selco Builders Warehouse, we believe in rewarding our colleagues with a benefits package that truly makes a difference. Here's what you'll enjoy when you join our team: Work-Life Balance & Extras Colleague Discount • Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements. Holiday Buy Scheme, • Purchase extra holiday and spread the cost over 12 months. Paid Volunteer Leave, • Take time off to give back to a cause close to your heart. Enhanced Family Leave Pay, • Extra support for maternity, paternity, adoption, and fertility treatments. Free Breakfast, • Start your day right with access to our in-store and office pantries. Apprenticeships & Career Development, • Learn, grow, and take your career to the next level. Refer a Friend Bonus, • Know someone great? Earn a bonus when they join our team! Financial Benefits Enhanced Pension Scheme, • We match every 1% above the statutory 5% that you contribute. EarlyPay, • Access your earned wages before payday when you need them. Profit-Based Bonus Scheme, • We work hard and celebrate success with quarterly and yearly bonuses. ShareSave Scheme, • Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder. Retail & Leisure Discounts, • Save on groceries, restaurants, cinema tickets, theme parks, utilities and more! Health & Wellbeing Health Cash Plan, • We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP. Employee Assistance Programme, • Free and confidential support, including counselling, financial guidance, and legal advice. Life Assurance, • Protection for your loved ones should the unexpected happen. Gym Discounts, • Save up to 25% at hundreds of health clubs nationwide. Cycle to Work Scheme, • Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier! About Us Looking to build a career with a company that's proud to support the nation's tradespeople? At Selco Builders Warehouse, we're always on the lookout for enthusiastic, down-to-earth individuals who bring a positive, team-first attitude to everything they do! We're a well-established name in the industry with a strong store network across the UK-and we're continuing to invest in our people, our business, and our future. It's a busy, fast-paced environment where no two days are the same, but you'll be surrounded by great colleagues and backed by a superb reward and benefits package. We're committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive-regardless of background or experience. Health and Safety remains our top priority, and we'll always support our colleagues in doing their best work, safely. TPBN1_UKTJ

About Holcim We are leaders in supplying innovative, sustainable building solutions to the UK construction industry; building progress for people and the planet. Since 1858, weve helped shape the UK; powering the construction of homes and hospitals, roads and railways, schools and cities alike. Our mission is to make sustainable construction a reality, through purposeful action that tackles real carbon and climate challenges. We are dedicated to helping Britain grow and thrive - by doing the right thing, doing it together, and making a difference. Holcim UK Company Benefits Competitive Salary, plus bonus, 25 days holiday + your local bank holidays (with options to increase) and other benefits - all recognising the contribution you bring Be valued and supported, working as part of a highly respected team in a business that has a huge focus on Health & Safety We care about you and your family. Thats why we offer enhanced family benefits, including maternity, paternity, and adoption leave . We understand that your personal life and family well-being are just as important as your career, so were committed to supporting you every step of the way. Be part of something bigger with our "Women Empowered - Stronger Together Mentor Program," designed to support, inspire, and uplift women across the business . Free 24/7 remote GP service for you and your household , offering medical advice, prescriptions, referrals, and same-day appointments. Opportunities for career progression both at home and abroad Join our affinity groups selected by and populated by our employees which bring together employees with similar backgrounds and interests to have powerful influence on the workplace Staff discounts including special rates for garden landscaping products The Opportunity Ready to power up your engineering career at one of the worlds most forward-thinking construction companies? Holcim UK is searching for a Regional Electrical Engineer to join our high-performing team across the North. Covering new sites and pioneering construction and demolition material (CDM) projects, this is your opportunity to shape a greener, more sustainable future, while working on major infrastructure that keeps the UK moving. Why This Role: Be a Sustainability Game-Changer Get involved in exciting environmental initiatives like CDM circular economy projects. Regional Impact Support multiple sites from the Midlands to Scotland, bringing consistent engineering excellence to our UK operations. Grow with Us Holcim is global, but our teams are tight-knit. Youll have the autonomy to make an impact, with the backing of an organisation that champions development and innovation. Tech + People = Progress Help lead the transformation of electrical systems across our sites, from compliance and efficiency to energy optimisation and capability building. What Youll Be Doing Oversee all electrical engineering activity across the Northern region ensuring safety, environmental compliance, and cost-effectiveness. Support the delivery of major sustainability and innovation projects , including the electrification of plant fleets and recycled materials technology. Partner with site and unit managers to drive performance enhancement , energy efficiency, and long-term electrical asset planning. Lead audits, VFL (Visible Felt Leadership) activities , and ensure all engineering activities align with Holcims Environmental & Safety Management System (ESMS). Support the planning and budgeting of shutdowns , new installations, upgrades and preventative maintenance strategies. Mentor and coach local electrical teams and contractors, building a strong network of capable engineers across the region. What Youll Bring Strong commercial acumen with a sharp eye for cost-saving opportunities and performance enhancement. A natural leader , able to manage people, projects, and priorities across multiple sites. Technical expertise in electrical systems (HV/LV), installations, inspections, and compliance. Understanding of strategic planning , budgeting , and asset lifecycle management. Confidence to challenge the status quo, drive new initiatives and represent Holcims vision in the field. Familiarity with working in highly regulated, safety-first environments . We are committed to building a diverse environment and are proud to be an equal opportunity employer. You will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, disability or age. TPBN1_UKTJ

Join our Midlands Control Centre Team as a Team Leader within our Control Operations Support function. Team Leader - Control Operations Support. Lead the team to ensure full compliance of business requirements and Operational Processes, supporting the wider Control Engineer teams.

Demonstrated experience in employee leadership, including managing teams and ensuring compliance with operational standards. DP World, the fast-growing transportation and logistics leader that currently manages more than 10% of world trade, is seeking three professionals to join its. Reporting direc

Responsibilities include overseeing the checkout operations and managing team performance in a fast-paced environment. A leading retail chain in Greater London is seeking a Customer Experience Manager to enhance overall customer satisfaction and manage daily operations.

Looking for a role as a key collaborator involved in the strategic planning of an Operations team? As Operations Team Leader, you’ll lead and develop a dedicated team, supporting both Underwriting and Agency departments. If you are an experienced Insurance Team Leader or Operations Team Leader who

Underwriting Operations Team Leader. Generate operational reports, metrics, and data analysis to support strategic decision-making and provide visibility to the Operations management team. Situated within Everest’s Operations Department, this role is dedicated to providing expert coaching and supp

This Operations Support Team Leader 12 month FTC will be responsible for our operational resilience and business continuity programme, overseeing regular testing and reviews and ensuring our framework is kept up to date. Operations Support Team Leader. The operations team is a cornerstone in driving

A leading cleaning service provider in Greater London is seeking a Senior Team Leader to oversee daily operations at their fast-paced dry cleaning retail store. Strong leadership, communication skills, and attention to detail are essential. This full-time position offers the chance to contribute to

A leading energy distribution company is looking for a Team Leader for their Control Operations Support in Castle Donington. Ideal candidates must have proven leadership skills and experience in team performance management. This full-time role involves leading a team to ensure operational excellence

A luxury hotel in London seeks an Engineering Team Leader to supervise the engineering team and ensure compliance with health and safety standards. Candidates should have strong leadership skills, experience with engineering systems, and a commitment to quality assurance.

You will lead and manage a team, ensuring operational excellence and adherence to health and safety standards. The role involves optimizing rental assets, facilitating communication, and fostering a high-performing team culture. The ideal candidate will have experience in a similar role, strong lead

A retail company is seeking a Logistics Team Leader for its warehouse in Chessington. You'll manage vehicle fleets, coordinate deliveries for stores, and lead a team of drivers. The ideal candidate will have strong organizational skills, a proven track record in logistics, and experience managing a

We’re seeking a hands‑on, organised Team Leader to support portering and transport operations at a busy Ascot‑based site. Porter & Transport Coordinator - Team Leader. Week A: 10am‑6pm, Week B: 6am‑2pm), you’ll lead a small portering team and coordinate a group of minibus drivers whi

A leading water management organization is seeking a Field Operations Manager to oversee their operational service team in Greater London. The ideal candidate will demonstrate strong leadership, analytical skills, and a good understanding of the water network.

A leading aviation services company is looking for an Airside Team Leader to supervise staff and ensure efficient airport operations in a busy environment. Candidates should have leadership experience, flexibility to work different shifts, and be comfortable working in various weather conditions.

The Residential Energy Enforcement Operations Team Leader will oversee warrant execution and provide litigation support within the residential energy collections function. Team Leadership: Lead, motivate and manage a small team of Warrant and Litigation Specialists. Produce regular performance repor

A leading logistics company is seeking Operations Team Leaders for its growing Greenfield Contract Logistics site. You will oversee site operations to ensure efficiency, compliance with regulations, and performance standards while leading team development. Ideal candidates have strong leadership ski

You'll work as part of a multidisciplinary team to support patients with complex and sometimes challenging behaviours. You should also enjoy being part of a friendly, sociable team that has close links to the local community.

To request an alternative application pack or require further assistance to attend and/or participate in an interview, please contact the HR Recruitment Team on 01475 712740 or email Human Resources at:. We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider

To support the unit management team in the upkeep of the cleanliness standards of the inside of the unit.

Our Shift Manager are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. Team competitions - Fry Cup and Olympics. Supporting the General Manager in the delivery of perfect burgers and fries while providing a above &

You will be part of a team assisting nursery officers in the delivery of early learning and childcare including supporting lunchtimes, working with individual/groups of children and the organisation of playrooms.

You are comfortable working as part of a team, using basic IT systems, and taking responsibility for your role. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual’s unique background, ex

To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a Casual Cleaner to join our centre. A place you can count on: It takes a diverse team to support our Leisure business and we’re big on internal progression.

Ready to lead a team and bring the heat? At Popeyes, we’re serving up legendary Louisiana-style chicken with a side of southern hospitality—and we need passionate Shift Managers to help us deliver it right, every time. As a Shift Manager, you’ll be at the heart of the action—leading the team

We're looking for reliable, detail-focused team members to take care of our accommodations, making sure every caravan, lodge, chalet, or apartment is fresh, clean, and ready for new arrivals. Ability to work individually and as part of a team. Join our One Great Team here at Haven as an Accommodatio

We work in Partnership and are One-Team.

Now we’re bringing that same flavour, energy, and southern spirit to Ireland — building a community of passionate food lovers and future leaders. Lead your team during shifts to deliver great food and exceptional service. Run pre-shift briefings and set clear goals for the team.

Come and join us as a Maintenance Team Leader at our Denton site in North Manchester!.

Solar PV Installation Supervisor – Permanent, Monday–Thursday.Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out.Warrington / Nationwide Projects.Morson Edge are looking for an experienced.Solar PV Installation Superviso

At RightScapes we specialise in domestic landscaping construction and are looking for a hard-working, dedicated individual as a team leader.

Working in our Childrens Homes means being a part of a young persons day to day life.This means being there for the highest highs and lowest lows.Our support workers enable our young people to get their childhood back and create xwzovoh pathways to become well rounded adults an incredibly rewarding

This is a key leadership role, responsible for ensuring the smooth, efficient, and safe running of produ.

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With a career as a Team Leader at Sage Care every day will be different to the next.

Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application.Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine.Whatever stage youre at in your career, with us youll have an opportunity to

Managerial and technical leadership of an electronics design team. Ensuring the engineering team is supporting the production program demand xwzovoh.

Maintenance Team Leader DAYS ONLY.

As an Electrical Team Leader, you will be part of the inhouse team who keep the plant running and. Come and join us as an Electrical Team Leader at our Denton site in North Manchester!.

Electrical Assembly Team Leader.

Infrastructure Electrical & Mechanical Team Leader.

Alongside leadership responsibilities, you'll remain technically hands-on, completing farm audits against weekly targets and carrying out witness evaluations to support auditor competence and development. Occasional travel outside your region may be required, offering further variety and insight int

Are you experienced ecologist ready to take the next step in your career? Do you thrive in delivering a positive leadership role whilst staying hands on with technical work? Can you contribute to our established group of regional leaders who aim to continue developing and evolving our exciting xwzov

Experienced Agency Support Workers UK Healthcare.Apply fast, check the full description by scrolling below to find out the full requirements for this role.Please read carefully before applying.Applications that do not meet the essential criteria will not be progressed.This xwzovoh role isagency-base