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You’ll be the go-to person for WMS support, troubleshooting issues, improving processes, and supporting projects – all while keeping business needs front and centre. What You'll be doing • Providing 1st and 2nd line support for our JDA Dispatcher system, • Running ad-hoc reports using Oracle PL-SQL, • Supporting the Stock Control team and ensuring SOPs are followed and issues resolved, • Assisting our Junior WMS Analyst with suspense management, • Helping Stock Control with claims, returns, unpicks, and picking issues, • Supporting Customer Operations by managing orders within the WMS, • Assisting the WMS Manager with various project development tasks, • Managing stock adjustments, returns, unpicks and BITS, • Monitoring warehouse tasks and performance, • Overseeing Pick Face management, • Running and distributing reports, analysing data where needed, • Tracking KPIs and sharing insights, • Working with the WMS Manager on solution design and system improvements What we're looking for • Strong communication skills, both written and verbal, with a proactive and collaborative mindset, • Ability to problem-solve, prioritise, and deliver under pressure without compromising quality, • Confident using MS Office (especially Excel), with experience in JDA and Oracle PL-SQL preferred, • Commercial awareness and a clear understanding of operational business drivers, • Demonstrates initiative, flexibility, and a willingness to learn and adapt, • Strong organisational and time management skills, with a focus on delivering results, • Comfortable working both independently and as part of a team, building strong cross-functional relationships

About the Organisation Inclusive are proud to be working with a specialist regulator dedicated to enabling positive change in the social work profession. Job Overview We’re looking for a passionate and experienced Equality, Diversity & Inclusion (ED&I) specialist to lead and shape the organisation’s ED&I strategy. This is not an HR generalist role, we want someone with deep expertise in ED&I, proven experience of delivering impactful change, and a strong track record of influencing at all levels. In this 7 month fixed-term contract, part-time role (3 days per week, with flexibility on which days), you’ll work closely with senior leaders, teams, and stakeholders to embed ED&I into the heart of their culture, policies, and practices. You’ll champion a workplace where everyone can thrive, feel valued, and contribute their best. Key Responsibilities: • Lead the design, delivery, and evaluation of the organisation’s ED&I strategy., • Partner with senior leadership to ensure ED&I is embedded in all aspects of decision-making., • Develop and deliver initiatives that foster an inclusive workplace culture., • Monitor progress against ED&I objectives, using data and feedback to drive improvements., • Build strong relationships with internal and external stakeholders to share best practice., • Act as an ambassador for ED&I, inspiring colleagues and influencing change across the organisation. About You: • Significant, demonstrable experience in a dedicated ED&I role., • Proven ability to lead ED&I programmes at organisational level, not just as part of wider HR responsibilities., • Strong influencing skills with the confidence to challenge constructively., • Skilled in analysing data and using insights to shape ED&I strategies., • Excellent communication and facilitation skills, able to engage audiences from the boardroom to the front line., • Passionate about creating environments where diversity is celebrated and inclusion is the norm. What We Offer: • Warm, welcoming, and values-led culture., • 7 month fixed-term contract., • Part-time (3 days per week)., • Hybrid working – 1 day a week in the office (flexible), • Opportunity to make a real, measurable difference in a supportive environment. If you’re an ED&I specialist looking for a role where your expertise will be valued and your impact will be felt, we’d love to hear from you.

Company description: Water Utility Company based in Yorkshire region of England. Job description: Network Engagement Technicians Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience £27,015 to £33,352 A Company van - Our Network Engagement Technicians use Renault Zoe Silver Fleet vans which are for company use only. Annual incentive related bonus (£1000 maximum bonus opportunity for performance year). Attractive pension scheme (up to 12% company contribution). Development opportunities in line with the Network Engagement Technician progression plan. 25 days annual leave plus bank holidays plus an extra wellness day! Life assurance cover of 4 times pensionable salary. A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme. Online GP service, cycle to work scheme, gym membership discounts and many more! Work type: Permanent. 37 hours per week, Monday Friday. Location: We have an exciting opportunity for a Network Engagement Technician to join the Customer Field Services team working for our Network Health Manager at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers, located across South Yorkshire and regional travelling may be required. Could this be you? What we do! Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, its so much more than this. We look after communities, protect the environment, and plan to look after Yorkshires water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the regions health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Our Risk and Control Team are a key part of how we plan to meet the changing expectations of customers and regulators. Yorkshire water operates and maintains 55,000km of public sewers alongside 5 million customers throughout the Yorkshire region. The disposal of inappropriate wastes including fats, oils and greases (FOG), has significant impact on the performance of our sewers, occasionally resulting in blockages with subsequent flooding to properties and pollutions to the environment. The Network Engagement Technician will support the delivery of industry leading customer service and operational excellence in line with the required Yorkshire Water business performance. Required to protect Yorkshire Waters assets from network abuse whilst also Implementing our businesses network protection policies. The role will support the Network Protection Team in identifying the sources of FOG and network abuse. The role will also be involved in audits of commercial premises to identify high risk practices, as well as distributing guidance on good waste disposal practices, to reduce the impact of FOG in the public sewer. The Network Engagement Technician will also be part of the delivery of educational campaigns and will support closely the communication and engagement strategies for network protection. Activities will include drop-in sessions, council meetings, school visits, press engagements and supporting internal colleague engagement. They will follow the enforcement process against those commercial businesses who are repeat offenders in network abuse, ensuring that evidence gathered supports the enforcement process, from informal advice, through staged letters and cautions, to court action. The role will also heavily support the innovative projects we have in place to change customer behaviour in relation to FOG and network abuse. Where you fit in! As our Network Engagement Technician, you will: Drive excellent standards and performance in health, safety and wellbeing. Work as part of the team to deliver excellent performance by understanding how their individual performance links into achieving the teams wider objectives. Demonstrates relentless drive, energy and determination to deliver sustainable outperformance for YW that rigorously achieves our vision against the demanding competitive industry benchmarks. Demonstrates financial awareness when making day to day decisions. Builds relationships with operational teams, service partners and customer service teams to identify and investigate possible commercial sources that are giving rise to problems on the sewer network and its associated assets. Support investigations in relation to network abuse problem areas. Ensuring the collation and gathering of evidence is completed to a high standard to support the recovery of cleaning and renovation costs. Evidence collated will form part of the legal proceeding in relation to undertaking legal action against the customer where appropriate. The evidence will be used in court so there is a real need to follow the strictest procedures to ensure regulatory and legal compliance. This role has a regional focus and will require the ability to travel with some out of hours work to meet business owners during business opening hours. What skills, experience and qualifications you will need: Able to demonstrate outstanding verbal and written communication abilities, with a strong emphasis on empathy, active listening, and clarity. Skilled in engaging with a diverse range of stakeholders, including domestic and commercial customers, internal teams, and members of the public. Awareness of Health and Safety best practices, ensuring safe working procedures are consistently followed in line with industry standards and organisational policies. Possesses basic knowledge or hands-on experience within the water sector, with an understanding of operational processes and customer impact. Capable of compiling and interpreting data to identify trends, resolve issues, and support continuous improvement. Works effectively within team environments, promoting inclusivity, mutual respect, and shared goals. Proven ability to manage competing priorities and meet deadlines in a fast-paced setting. Adapts quickly to changing demands and remains focused under pressure. Demonstrates the ability to thrive in busy environments, managing reactive workloads efficiently while maintaining high standards of service and professionalism. Strong relationship-building capabilities, with experience in face-to-face customer interactions. Comfortable engaging with both domestic and commercial customers to provide guidance, resolve concerns, and promote positive behaviours. Enthusiastic about participating in public engagement events, educating communities on responsible sewer network usage and promoting environmental awareness. Holds a valid UK driving licence (No more than six points), enabling travel to various locations for customer visits, site assessments, and community outreach activities. You will also benefit from having: Experience of working in a regulated environment, with knowledge of regulatory measures, particularly Pollution, Internal/External Flooding, Customer Service measures and associated response times. You would benefit from having YW telemetry and ICOM systems. Basic knowledge or experience of water industry law or Environmental Health Legislations. Although we operate 24 hours a day, 365 days a year, its important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isnt always easy! Do we sound like your cup of tea? If youve got experience in these areas and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you. Closing date for this role is 9th September 2025. Interviews to be announced shortly If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. All our roles are subject to a medical questionnaire, and further medicals when required. We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required. Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible. TPBN1_UKTJ