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  • Learning & Development Manager
    Learning & Development Manager
    2 days ago
    £55000–£60000 yearly
    Full-time
    Manchester

    Job Ref: PER1470 Branch: Permanently Unique Group Location: Manchester or London Based Salary/Benefits: £55,000 - £60,000 per annum OTE Contract type: Permanent Hours: Full Time Hours per week: 40 Posted date: 28/07/2026 Closing date: 08/09/2026 Job Title: Learning & Development Manager Department: Head Office - People Responsible To: Group HR Manager Responsible For: Learning & Development Executive Overall purpose of post: The Learning & Development Manager is responsible for creating, delivering and continuously improving the learning, leadership and performance development strategy across Permanently Unique Group. This role will partner closely with operational and support teams to build a high-performance culture, ensuring every team member has the skills, knowledge and behaviours required to deliver exceptional guest experiences while supporting the Group's commercial objectives. This role will be based at our HQ in Manchester covering the UK learning and development needs with occasional support of our international business. Regular travel is expected in this role. The successful candidate will lead learning initiatives across all brands, driving engagement, retention, internal progression and operational excellence through innovative and impactful development programmes. This successful candidate will be based in either Manchester or London. Duties will include but are not limited to: People: • Design and implement a Group-wide Learning & Development strategy aligned to business objectives and growth plans., • Create clear development pathways for all positions across front-of-house, back-of-house and support office teams., • Lead management and leadership development programmes to build a strong internal talent pipeline., • Be accountable for succession planning and identify high-potential individuals across the Group., • Develop onboarding and induction programmes that ensure a consistent and engaging new starter experience., • Coach and support operational leaders in delivering effective training and performance development., • Drive employee engagement through learning initiatives that promote growth, recognition and career progression., • Partner with the People Team to support retention strategies and improve employee satisfaction., • Foster a culture of continuous learning, feedback and accountability across all venues., • Oversee development of employees in international sites and ensure development is aligned., • Oversee the work of department Artists to ensure suitable initial and ongoing training of our teams. Profit: • Ensure learning initiatives contribute directly to commercial performance and operational efficiency., • Analyse training ROI through performance metrics, guest feedback, retention rates and operational KPIs., • Support labour optimisation by improving team capability, productivity and cross-functional skills., • Reduce recruitment costs through internal development and promotion opportunities., • Identify opportunities to improve revenue generation through enhanced sales training and guest experience programmes., • Manage the Learning & Development budget effectively, ensuring maximum return on investment., • Support venue openings and expansion projects through structured training plans that enable successful launches. Product: • Ensure all team members have comprehensive knowledge of food, beverage, service and brand standards., • Develop product education programmes that enhance guest engagement and commercial performance., • Collaborate with culinary, beverage and operational leaders to create training content for new menu launches and product innovations., • Maintain up-to-date training resources that reflect evolving concepts, menus and service standards., • Champion excellence in guest experience by embedding product knowledge and storytelling into learning programmes., • Ensure brand standards are consistently understood and executed across all venues., • Support the development of specialist knowledge programmes for leadership, wine, cocktails, culinary and guest experience disciplines., • Lead pre-opening training for new venue openings., • Maintain knowledge of new technology and applications that can enhance and support content and delivery. Process: • Develop and maintain group training frameworks, standards and competency assessments., • Create and manage learning systems, training calendars and compliance tracking processes., • Standardise training materials and delivery methods across all brands while respecting brand-specific requirements., • Implement robust evaluation and feedback mechanisms to continuously improve learning effectiveness., • Ensure compliance training is completed and maintained across all departments., • Work closely with operational leaders to identify training needs through performance reviews, audits and business analysis., • Establish clear measurement and reporting processes for learning outcomes and development activity., • Support operational excellence by embedding best practices into all training programmes., • Maintain business wide communication via our internal communication platform. Promotion: • Position learning and development as a key driver of career growth and business success across the Group., • Promote internal progression opportunities and celebrate development achievements., • Support employer branding initiatives by showcasing learning and career development opportunities., • Collaborate with marketing and people teams to communicate learning successes and talent stories., • Develop recognition programmes that reward learning, performance and professional growth., • Act as an ambassador for the Group's values, culture and leadership expectations., • Support the attraction and retention of top hospitality talent through a market-leading development offering., • Partner with external providers and co-ordinate brand led training. Key Skills • Proven experience in a Learning & Development, Training or Talent Development leadership role within hospitality, leisure or luxury service environments., • Strong understanding of restaurant operations and guest experience standards., • Experience designing and delivering leadership, management and operational training programmes., • Excellent facilitation, coaching and stakeholder management skills., • Demonstrated ability to influence senior leaders and drive cultural change., • Strong project management and organisational capabilities., • Experience with learning management systems and digital learning platforms., • Data-driven approach with the ability to measure and demonstrate learning impact., • Passion for developing people and creating exceptional hospitality experiences. General: • Ensure all employees are complying with the personal grooming policy during visits, feeding back concerns to the site management, ops and people teams., • Communicate all issues relating to the business to the relevant people., • Undertake projects as requested by key stakeholders., • To be aspirational within the team – leading by example and maintaining company standards, ensuring these are a natural skill in your day-to-day role.

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  • Maintenance Assistant
    Maintenance Assistant
    2 days ago
    Full-time
    Manchester

    Hotel Maintenance Assistant (Full Time) Location: Whitworth Locke (Manchester) Salary: £27000-28000 Position Type: Full Time (40h) About Us Our desire to inspire soulful hospitality is taking us on a journey of evolution and growth, making our presence felt in major cities across the UK and Europe. We entrust our vision, purpose and brand to the hands of our teams. It’s a big responsibility and this is why we seek and develop unique individuals to lead the charge. Responsibilities: Performing routine maintenance tasks in guest rooms, public areas, and back-of-house facilities Conducting electrical, plumbing, and HVAC repairs as needed Inspecting and troubleshooting equipment and systems to identify issues Responding promptly to maintenance requests from guests and staff Ensuring compliance with health and safety regulations Assisting with renovation projects and room setups Qualifications: Proven experience as a maintenance technician in a hotel or similar environment Proficiency in electrical, plumbing, and HVAC systems Ability to work independently and as part of a team Excellent problem-solving skills Attention to detail and a proactive approach to maintenance Relevant technical qualifications or certifications Why Join Edyn Be part of a fast‑growing, forward‑thinking hospitality group Work in a design‑led, people‑first culture Opportunities for career progression across Edyn’s European portfolio Learning and development support Competitive salary and benefits package Employee benefits and hotel discounts for Locke If you are a dedicated maintenance professional looking to take the next step in your career, we would love to hear from you. Apply now to join the Whiworth Locke team!

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  • Retail Assistant
    Retail Assistant
    2 months ago
    £12.21–£16.5 hourly
    Full-time
    Manchester

    Job Title: Retail Assistant Location: South London (Multiple Stores) Salary: £12.21 – £13.85 per hour Contract: Full-Time & Part-Time | Flexible Shifts Start Date: Immediate — First Come, First Served About the Role We are hiring Customer Service Assistants for a leading UK supermarket brand across multiple South London stores. Positions are available immediately on a first come, first served basis — full-time, part-time, and flexible shifts are all on offer. You will be the face of the store, helping customers, keeping shelves stocked, and making sure every shopper has a great experience. No previous retail experience is needed — a positive attitude and willingness to work hard is all we ask. Full training is provided from day one. Key Responsibilities • Delivering friendly, helpful customer service on the shop floor and at the till, • Processing customer transactions accurately and efficiently, • Restocking shelves, fridges, and displays and ensuring correct pricing, • Rotating stock and checking expiry dates in line with food safety guidelines, • Keeping your area clean, tidy, and well-presented throughout your shift, • Supporting self-checkout areas and assisting customers as needed, • Assisting with deliveries, stock checks, and back-of-house tasks, • Following all store health, safety, and security procedures Requirements • Right to work in the United Kingdom, • Reliable, punctual, and hardworking, • Friendly and customer-focused with good communication skills, • Flexible availability including early mornings, evenings, and weekends, • Able to stand for extended periods and carry out light physical tasks, • Previous retail or customer service experience is an advantage but not essential Hours Available • Part-time: 16 – 24 hours per week, • Full-time: 37 – 40 hours per week, • Shifts: Early mornings, days, late evenings, and weekends What We Offer • £12.21 – £13.85 per hour depending on experience, • 28 days paid holiday including bank holidays, • Staff discount in-store, • Workplace pension with employer contributions, • Employee Assistance Programme (EAP), • Funded training and development, • Clear progression opportunities — many of our managers started on the shop floor How to Apply Click Apply Now and upload your CV. No cover letter needed. Roles are being filled immediately — the sooner you apply, the sooner you start. We are an equal opportunities employer and welcome applications from all backgrounds.

    Immediate start!
    No experience
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