Chief Technology Officer
2 days ago
City of London
About Us Hawes & Curtis is a quintessentially British heritage brand with a legacy in luxury shirting, fine tailoring, and stylish casualwear. With a strong reputation for quality and timeless design, we are proud to dress the modern gentleman and woman with impeccable craftsmanship and style. The Role We are looking for a hands-on, strategic, and resilient Chief Technology Officer who can develop and lead the digital transformation strategy across all brands. Technology Strategy & Leadership • Develop and execute a cohesive group-wide technology strategy - modernising systems, processes, and customer-facing platforms., • Serve as a member of the senior management team, contributing to overall strategy. Systems, Infrastructure & Operations • Oversee all technology operations, including infrastructure, networks, security, and cloud environments., • Ensure the reliability, scalability, and security of all systems across the group., • Manage third-party technology partnerships, vendors, and outsourced services (budget and contracts) E-commerce, Retail Tech & Customer Experience • Drive innovation across e-commerce platforms, POS systems, CRM, PIM, DAM, and omnichannel customer experiences., • Evaluate and implement emerging technologies that enhance retail operations, online conversions, and customer loyalty., • Ensure seamless integration between digital and in-store experiences (Shopify experience is advantageous) Data, Insights & Business Intelligence • Develop the group’s data and analytics capabilities, enabling data-driven decision-making., • Implement robust data governance, privacy, and compliance practices., • Leverage analytics to optimise product, operational, and customer insights. Team & Cross-Brand Collaboration • Lead and mentor a high-performing technology team., • Work closely with leadership across all sister brands to ensure alignment and consistency of technology initiatives., • Collaborate across all ecommerce and marketing channels, including PPC, CRM, Affiliates, SEO, digital, creative, and content., • Foster a culture of innovation, agility, and continuous improvement. Skills & Experience Required • High emotional intelligence and ability to nurture and develop staff members., • Excellent leadership, communication, and stakeholder management skills, • Ability to balance innovation with operational stability and commercial priorities., • Deep understanding of e-commerce ecosystems, retail systems, integration tools, and digital experience platforms., • Strong technical expertise (SQL, HTML, .NET, PHP, JavaScript), • Strong understanding of API integration and Azure., • Experience and knowledge of cybersecurity, data architecture, ERP implementations, migrations, cloud technologies, and IT governance is advantageous., • Master’s degree or equivalent experience is advantageous *Please note this role is 4/5 days based in the head office.