Trabajos retail management en Reino Unido - Page 5

Senior National Account Manager, DACH (German-Speaking), London-based, Personal Care FMCG, £60k We're looking for a strong commercial operator to own and grow the DACH retail business of a leading personal-care brand. This will involve full P&L responsibility, major retailer management and the chance to really own the region and it's strategy. You'll cultivate strong relationships, manage forecasting, reporting and have a keen eye for detail. Requirements: • German-Speaking (a must), • DACH retail experience would be ideal, • Proven success growing major accounts, • Proven experience in JBP, P&L, strategy, pricing & promotional planning You'll be based in London in lovely offices with a generous wider package, and a hybrid (3-2) set up. Interested? Share your CV and we'll be in touch with further details.

Key Account Manager (Prestige) – Iconic Spirits Business – London – Up to £55,000 plus car allowance My client is a well-known spirits business in the UK with a range of category defining brands. This business has a strong growth trajectory and hold some of the most popular brands in their portfolio. This global business is a staple across both on and off trade. As the Key Account Manager for this business, you will be pivotal in supporting the strategy for growth across a number of premium and luxury venues in London. Think the Savoy, Rosewood, Langham and other iconic establishments. The Key Account Manager will have day to day account management, P&L oversight and ultimately be responsible for developing relationships. The ideal candidate for this will have a passion for spirits, a strong understanding of the prestige sector and track record in commerciality. Key Account Manager Responsibilities: • Develop and maintain strong relationships with key accounts in the luxury beverage sector., • Work across Prestige and IFT premium brands to deliver on portfolio awareness., • Implement effective sales and marketing strategies to promote our premium drink brands., • Collaborate with cross-functional teams, including marketing, distribution, and product development, to ensure customer satisfaction and product excellence., • Stay updated on industry trends, market developments, and competitor activities., • Prepare sales reports, forecasts, and budgets for management review., • Attend industry events, trade shows, and networking opportunities to expand your professional network. The Ideal Key Account Manager candidate: • Previous experience working in the prestige and luxury drinks space across London., • Be a self-starter who is driven to succeed – A strong understanding of the Hospitality sector is required!, • Proven track record in delivering growth across both On & Off trade specialist channels., • A customer-oriented approach to account management which aims to exceed expectations., • A strong and assertive style to self-management and motivation., • Able to negotiate, delivery training and competently explain a alcoholic product range, • Must be able to drive If you are interested in having a chat about this role, please forward updated CV’s to Mark at COREcruitment / COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website or call us for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

Account Director – Paid Social & PPC Location: London (Hybrid – 2 days per week in office) Industry: Retail, Automotive, Technology Agency: Independent Digital Agency About the Role We’re partnered with a leading independent digital agency in London that delivers high-performance paid media strategies for some of the most exciting brands in the Retail, Automotive, and Tech sectors. They are now looking for an experienced Account Director (Paid Social & PPC) to take strategic ownership of key client relationships and drive best-in-class performance across multi-channel campaigns. This is a senior, client-facing role suited to someone who thrives on strategic thinking, leadership, and measurable impact. Key Responsibilities • Lead strategic direction across a portfolio of Retail, Auto, and Tech clients, ensuring campaigns align with business goals and growth targets., • Oversee multi-channel Paid Social and PPC activity across Meta, TikTok, Google Ads, YouTube, Microsoft Ads, and emerging platforms., • Act as the senior point of contact for client stakeholders, building strong relationships and driving long-term account growth., • Guide and mentor Account Managers and Executives, ensuring high-quality execution, QA, and performance optimisation., • Develop and present quarterly/annual performance reviews, roadmaps, and innovation plans., • Collaborate with internal departments across creative, data, CRO, and strategy to deliver unified, high-impact media solutions., • Identify new opportunities for scale, efficiency, and channel expansion through data analysis and testing frameworks., • Lead strategic input for pitches, proposals, and forecasting for new and existing clients., • Stay ahead of industry trends, platform evolution, and emerging technologies to drive innovation across accounts. Skills & Experience • 5+ years’ experience in Paid Social and PPC within an agency environment, including senior client management., • Strong background overseeing campaigns for Retail, Automotive, or Tech brands (ideally a mix)., • Proven ability to develop strategic performance roadmaps and deliver measurable business outcomes., • Confident leading cross-channel strategies, with deep understanding of attribution, data, creative testing, and funnel management., • Exceptional communication skills with the ability to influence senior stakeholders., • Experienced managing and developing teams., • Comfortable overseeing budgets from £100k to £1m+ per month., • Analytical mindset with strong commercial acumen. What the Agency Offers • Competitive salary and bonus structure., • Hybrid working: 2 days per week in the London office., • Clear progression pathways within a growing independent agency., • Regular training, industry event access, and platform certifications., • A collaborative, ambitious culture where senior leaders have real impact. Diversity & Inclusion at Tribal Digital At Tribal Digital, we believe diversity drives creativity and innovation. We welcome people of every background, identity, and experience — because great ideas come from different perspectives. If you’re passionate about what we do, we want to hear from you — even if you don’t tick every box.

Overview Our client is a globally recognised high luxury brand, celebrated for its craftsmanship, innovation, and strong heritage within menswear. With a focus on elevated tailoring, modern sophistication, and exceptional client experience, the brand continues to set benchmarks within the luxury retail landscape. As Assistant Concession Manager, you will play a key leadership role within a prestigious department store environment. Supporting the Concession Manager, you will drive commercial performance, champion client development, and ensure the seamless day-to-day running of the menswear space. You will act as a role model on the shop floor, inspiring the team to deliver excellence across every touchpoint. Key Responsibilities Commercial Leadership & Performance · Support the execution of sales strategies aligned with business objectives, ensuring consistent achievement of revenue targets. · Drive performance through close monitoring of KPIs, identifying opportunities to maximise productivity and client engagement. · Lead from the front on the shop floor, demonstrating strong selling techniques and elevating team performance through example. · Contribute to business growth through proactive client outreach, appointment setting, and repeat business development. Client Experience & Clienteling · Deliver an exceptional and highly personalised client journey, ensuring every interaction reflects the brand’s luxury positioning. · Develop and maintain a strong portfolio of high-value clients, with a focus on long-term relationship building and retention. · Support the team in cultivating VIP and top-tier clientele through consistent follow-up and tailored experiences. · Handle client concerns with professionalism and efficiency, ensuring a seamless resolution at all times. Team Leadership & Development · Support the Concession Manager in leading, motivating, and developing a high-performing team. · Conduct daily briefings, set clear expectations, and foster a culture of accountability and collaboration. · Coach and mentor team members to strengthen product knowledge, styling ability, and client engagement skills. · Assist in identifying talent and supporting recruitment, onboarding, and ongoing development. Operations & Retail Excellence · Ensure smooth operational execution across all areas including stock management, replenishment, and back-of-house organisation. · Maintain the highest standards of visual merchandising and presentation in line with brand guidelines. · Monitor stock levels and support inventory processes to optimise availability and minimise loss. · Ensure compliance with all operational procedures, including security, cash handling, and store policies. Brand Representation · Act as a true ambassador for the brand, embodying its values, aesthetic, and commitment to excellence. · Stay informed on menswear trends, product collections, and competitor activity to enhance client conversations. · Represent the brand at in-store events and client activations when required. Profile · Previous experience in a supervisory or assistant management role within luxury or premium retail. · Strong understanding of menswear, including tailoring, ready-to-wear, and accessories. · Proven ability to drive sales performance and build a loyal client base. · Excellent interpersonal and communication skills, with a natural ability to influence and inspire. · Commercially aware, highly organised, and confident in a fast-paced retail environment. · A passion for luxury fashion, craftsmanship, and client experience. · Additional language skills are advantageous. Why Join Join a high luxury house known for its excellence, heritage, and innovation within menswear. Be part of a dynamic retail environment that values leadership, creativity, and ambition. Access strong career development opportunities within an internationally recognised brand. Work within a culture that champions performance, collaboration, and client excellence. To manage a high volume of interest, we will be reaching out only to candidates who best meet the role requirements.

About Abel Richard Abel Richard is an ultra-luxury Maison redefining modern refinement. With operations rooted in craftsmanship, design excellence, and elevated client experience, the brand specializes in exceptional luxury handbags and fine writing instruments, including Montegrappa, one of the world’s most storied and respected luxury pen houses, alongside rare and limited-edition creations that blend technology, high-tech material innovation, personality, and purpose. Through its partnership with Montegrappa, Abel Richard brings forward a legacy of Italian craftsmanship, precision engineering, and artistic expression, celebrating writing instruments as objects of culture, heritage, and design. Each piece reflects an uncompromising commitment to quality, individuality, and timeless sophistication. At Abel Richard, every detail matters. Every interaction is intentional. Every product is designed to leave a lasting impression. Position Summary The Boutique Assistant Director plays a key leadership role in supporting the day-to-day management of the London boutique. This position partners closely with the Boutique Director to drive commercial performance, deliver an exceptional client experience, uphold brand standards, and lead the team with professionalism and accountability. The ideal candidate is a polished luxury retail leader with strong sales instincts, deep clienteling capability, operational discipline, and the ability to inspire a high-performing boutique environment. This individual must be comfortable working with high-net-worth and ultra-high-net-worth clientele while maintaining the highest level of discretion, service, and brand representation. Key Responsibilities Sales and Business Performance • Support the Boutique Director in achieving and exceeding sales targets, KPIs, and boutique performance goals., • Lead by example on the sales floor through exceptional client engagement, storytelling, and closing ability., • Identify opportunities to grow revenue, improve conversion, increase average transaction value, and strengthen repeat business., • Monitor daily, weekly, and monthly performance metrics and help implement action plans to drive results., • Support the execution of local business development initiatives, partnerships, and private client outreach. Client Experience and Clienteling • Deliver a world-class luxury experience that reflects the standards and values of Abel Richard., • Develop and maintain strong relationships with new, existing, and VIP clients., • Build a robust client book through proactive outreach, follow-up, appointment setting, and personalised service., • Support the planning and execution of boutique events, trunk shows, private appointments, and other client engagement opportunities., • Handle client concerns with professionalism, urgency, and a solutions-oriented mindset. Leadership and Team Development • Act as a visible leader on the sales floor and serve as a role model for service, appearance, behaviour, and performance., • Coach team members on sales techniques, clienteling standards, product knowledge, and service expectations., • Help foster a positive, accountable, and high-performance culture within the boutique., • Step in for the Boutique Director when needed and help ensure continuity of leadership and operations. Boutique Operations • Support daily boutique operations, including opening and closing procedures, floor supervision, scheduling support, and cash handling compliance., • Help oversee inventory accuracy, stock movement, transfers, cycle counts, and loss prevention standards., • Ensure the boutique consistently meets visual merchandising, presentation, and housekeeping expectations., • Maintain accurate CRM records, sales reporting, and operational documentation., • Ensure compliance with company policies, security procedures, and applicable UK employment and retail standards. Brand Representation • Embody the values, image, and service philosophy of Abel Richard at all times., • Maintain expert-level product knowledge across handbags, fine writing instruments, limited-edition pieces, and brand heritage., • Represent the brand with credibility, discretion, and sophistication in all client and business interactions. Qualifications • Minimum 5-7 years of experience in luxury retail, with significant exposure to high-touch client service environments., • Minimum 2-3 years of leadership or management experience in a luxury boutique or comparable premium retail setting., • Proven track record of achieving sales goals and building strong long-term client relationships., • Experience working with high-net-worth and ultra-high-net-worth clients preferred., • Strong coaching, team leadership, and floor management skills., • Excellent verbal and written communication skills., • Strong organisational skills and attention to detail., • Comfortable using CRM systems, POS platforms, Microsoft Office, and retail reporting tools., • Ability to manage multiple priorities in a fast-paced luxury retail environment., • Professional, polished, and service-driven presence., • Experience in luxury handbags, leather goods, jewellery, watches, fashion, accessories, or fine writing instruments. Preferred Experience • Experience supporting boutique events, private selling, and local market business development., • Knowledge of the London luxury retail landscape and clientele is strongly preferred., • Additional language skills are a plus., • Bachelor’s degree preferred, or equivalent relevant luxury retail leadership experience. Working Conditions • Full-time role based in London., • Requires flexibility to work retail hours, including evenings, weekends, and holidays, based on business needs., • Requires extended periods of standing, walking the sales floor, client hosting, and handling luxury merchandise. Equal Opportunity Statement Abel Richard UK Ltd is committed to providing equal opportunities in employment and creating a respectful, inclusive, and high-performing workplace. Employment decisions are made based on business needs, role requirements, and individual qualifications.

Mode Search is supporting a leading luxury retail business in the search for a Supervisor to join their flagship multi-brand boutique environment. This is an exciting opportunity to take on a key leadership role within a high-performing store, driving sales, client experience, and team development while contributing to innovative commercial initiatives. Based in Covent Garden, this position sits within a large flagship setting featuring multiple boutique concepts. The leadership structure includes a Store Director, several Assistant Store Managers, and a team of Supervisors. The role reports directly into senior store leadership and plays a pivotal part in both operational execution and people management across designated areas of the business. The Role • Support the Store Manager and senior leadership team in the day-to-day running of the store, taking ownership of delegated areas and ensuring full accountability, • Lead, motivate, and develop the team, fostering a high-performance culture and delivering exceptional client experience, • Drive sales performance through active floor presence, client engagement, and execution of commercial initiatives, • Guide and support colleagues across different product categories, ensuring strong brand representation and service standards, • Plan and execute in-store events and client activations to drive engagement and revenue, • Identify training needs within the team, delivering coaching, feedback, and development plans to enhance performance, • Monitor KPIs, including sales targets, client experience, CRM activity, and operational compliance, • Contribute ideas and initiatives to elevate store performance and positioning within a competitive luxury market, • Ensure high standards of visual merchandising, stock control, and operational processes are consistently maintained Requirements • Must be a current Supervisor within a luxury retail environment, • Proven track record of delivering strong sales results and leading teams effectively, • Strong leadership and delegation skills, with the ability to inspire and develop others, • Experience with client relationship management (CRM) and delivering elevated client experiences, • Background in organising and executing events and in-store activations, • Commercially aware with the ability to identify opportunities and implement new ideas, • Strong organisational and communication skills, with attention to detail, • Experience across visual merchandising, stock management, and operational processes To apply, please email Please note that due to the volume of appicaltions only successful candidates will be contacted.

Mode Executive is partnering with a distinguished luxury fashion house to appoint a Global Product Director who will drive the strategic vision, development, and performance of the brand’s global product portfolio across all categories including womens and mens RTW, accessories and footwear. This is a pivotal leadership role shaping the future direction of the brand’s offering across these categories. The position is based full time onsite in London. The Product Director reports directly to CEO and works closely with Design, Merchandising, Creative, and Commercial teams to ensure a cohesive, high-performing product strategy. The Role • Lead the end-to-end global product strategy with focus on APAC and international markets, defining the long-term roadmap in alignment with brand vision and business targets., • Partner with Design to translate creative direction into commercial opportunity while maintaining the integrity of the luxury brand aesthetic., • Oversee product lifecycle management, ensuring clarity in category positioning, competitive differentiation, and innovation pipelines., • Analyse market trends, consumer insights, and brand performance to identify growth opportunities across existing and emerging categories., • Drive cross-functional collaboration with Merchandising, Marketing, Supply Chain, and Retail to ensure cohesive product launches and seasonal narratives., • Monitor product performance and profitability, recommending actions to optimise assortment, pricing, and margin., • Lead and mentor the product team, fostering a culture of excellence, curiosity, and accountability., • Ensure sustainability considerations are embedded into product decisions and future developments., • Represent the product function at leadership forums, contributing to broader brand and commercial strategy discussions. Requirements • Significant experience in senior product leadership roles within the luxury fashion sector internationally, APAC experience is a must have., • Proven track record of shaping and executing successful multi-category product strategies., • Strong commercial acumen with deep understanding of global fashion markets and consumer behaviours., • Expert ability to balance creativity and business objectives while protecting brand DNA., • Demonstrated strength in cross-functional leadership and stakeholder management., • Analytical mindset with experience in using data to drive decision-making and strategic planning., • Excellent communication skills and confidence presenting to executive leadership., • Passion for craftsmanship, luxury, innovation, and sustainability., • Experience managing and mentoring high-performing teams. Please note that due to the high number of applications we are currently receiving, we are unfortunately not able to provide individual feedback to every candidate at this stage of the process. If your application is successful, you will be contacted by us in due course. You can also email your resume directly to us at if you would like to apply

Assistant Boutique Manager London £55,000 - 60,000 + great package About the Role: To support the management of our luxury boutique. The ideal candidate will have a strong understanding of luxury retail operations, exceptional client service skills, and a passion for menswear tailoring and ready-to-wear. This is an excellent opportunity to progress your career in a high-end retail environment. Key Responsibilities: • Assist the Boutique Manager in all aspects of daily boutique operations., • Lead, motivate, and develop a team to achieve sales targets and deliver exceptional customer experiences., • Maintain high standards of visual merchandising, store presentation, and inventory management., • Build and nurture strong relationships with clients, ensuring a personalised and memorable service., • Support stock management, including ordering, replenishment, and stocktakes., • Assist in recruitment, training, and performance management of boutique staff., • Ensure adherence to company policies, procedures, and brand standards., • Contribute to achieving sales goals through effective team management and active selling. Key Requirements: • Proven experience in luxury retail, preferably in menswear tailoring and ready-to-wear., • Previous experience in a assistant management role is highly desirable., • Strong understanding of clienteling and building lasting relationships with high-net-worth clients., • Excellent communication, leadership, and organisational skills., • Commercially driven with a results-oriented approach., • Flexible and adaptable to the demands of a luxury boutique environment., • Proficient in retail systems, MS Office, and stock management tools. Benefits: • Competitive salary and performance-based incentives., • Opportunity for career progression within a prestigious luxury retail environment., • Staff discounts and access to luxury products.

Programme Lead – Ad Server Migration (12 Month FTC) Location: London (Brook Green) – Hybrid (3 days a week on site) About the Role We’re looking for an experienced Programme Lead to deliver a business-critical ad server migration within a live, revenue-generating environment. This role is accountable for ensuring a zero-disruption transition of ad serving capabilities, protecting revenue, maintaining operational continuity, and setting up a scalable platform for future growth. You will act as the senior integrator across Technology, Product, Commercial and external partners, driving alignment, decision-making and delivery across a complex, high-stakes programme. What You’ll Be Responsible For Programme Leadership & Delivery • Own the end-to-end migration programme: scope, milestones, dependencies, risks, budget and outcomes, • Lead all phases: discovery, design, build, migration, testing, cutover and stabilisation, • Act as the single accountable owner for senior stakeholders across Technology, Commercial, Operations, Finance, Legal and Marketing, • Establish and lead governance forums, including steering committees and risk escalation, • Partner with Product, Engineering and Architecture to migrate core ad serving capabilities (trafficking, targeting, reporting, billing), • Oversee migration of campaigns, inventory, forecasting logic and integrations, • Prepare Sales, Ad Operations and Finance teams for the new platform, • Lead training, process redesign and operational transition, • Identify and mitigate technical, commercial and operational risks, • Drive rigorous testing (UAT, parallel runs, revenue validation), • Define and execute cutover strategy, including go/no-go criteria and rollback plans, • Lead post-migration hypercare and rapid issue resolution, • Transition the platform cleanly into BAU with clear ownership and monitoring What Success Looks Like • No material revenue loss or billing errors during migration, • Stable, fully functional ad serving platform post-cutover, • High confidence and adoption across commercial and operations teams, • Clear ownership, documentation and roadmap for ongoing optimisation What We’re Looking For Essential Experience • Proven track record delivering large-scale ad tech or media platform migrations, • Strong understanding of ad serving, trafficking, targeting, measurement, billing and reporting, • Experience leading complex, cross-functional programmes in revenue-critical environments, • Strong programme management discipline (planning, RAID, governance, exec reporting), • Experience in retail media, publisher or marketplace environments, • Experience working with global vendors and system integrators, • Understanding of ad tech ecosystem integrations (e.g. DSPs, CDPs/DMPs, identity solutions) Leadership Profile • Strategic thinker with strong execution focus, • Calm and decisive under pressure, • Commercially aware and outcome-driven, • Collaborative and highly influential across functions, • Pragmatic and hands-on when needed to unblock delivery The Challenge You’ll be operating at the intersection of short-term commercial delivery and long-term platform strategy. This migration must be delivered in a live trading environment with zero tolerance for revenue disruption, while also contributing to the development of a scalable, future-ready retail media platform. Success in this role means holding these competing priorities together—driving immediate delivery while shaping a platform that supports long-term growth. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Please email me

THE QUICK VERSION (BEFORE YOU SCROLL PAST) Package: £55,000 base salary (pro-rated if part-time). OTE £70,000 including performance bonus. Profit share on top. Hours: Full-time or 0.8 FTE - your choice, agreed at offer stage. 9-Day Fortnight: Compress your hours over 9 days and take every other Friday off. This is a contractual option, not a perk we might take away. Location: Central London, hybrid. 3 days in the office, flexible hours between 08:00-18:00. How to Apply: Do not just send a CV. Tell us why this role interests you, what you would bring, and why you are a strong fit. Then attach your CV. Applications without context will not be prioritised. Please note: We receive 400-500 applications per role and cannot respond to everyone. We will only contact candidates we wish to take forward. There is no visa sponsorship available - applicants must have a permanent right to work in the UK. ABOUT IDEAS + OUTCOMES Ideas + Outcomes transform the future and create lasting value for businesses worldwide. A creative company founded on one truth. When you know your customer, you change the game. Our work spans retail and ecommerce, healthcare and pharma, education, and the public sector. Much of it is complex. Most of it matters. We are Drum Recommended, rated 9.3/10 by our clients. THE ROLE This is a hands-on Account Director role focused on day-to-day client ownership and delivery. You will be the primary lead for a portfolio of accounts, typically 3-6 active clients. Your portfolio value will vary with mix and is expected to sit below the threshold that would warrant a dedicated Client Partner position. You will brief work, drive delivery, solve problems, and be the first call when clients need support. You will work with project managers on larger or more technical programmes, while remaining accountable for the client experience and commercial outcomes. You are accountable for both revenue and profitability. Good revenue with poor margins does not work. You will grow accounts where appropriate, protect margin, and ensure work is delivered on time, on budget, and to a standard that keeps clients coming back. Base salary is supported by a performance bonus tied to client retention, account growth, client satisfaction, Drum Recommends ratings, and referrals. WHAT YOU'LL DO Account growth and development (20% of your time) Identify and develop opportunities to grow revenue within your existing accounts. Understand client business objectives, spot gaps, and propose solutions that deliver measurable value. Support new business efforts when opportunities align with your experience or client sector. Participate in pitches and RFPs from brief stage through to handover, ensuring smooth transitions when new work is won. Build trusted advisor relationships with senior client stakeholders (with senior escalation support available when required). Client relationship management (20% of your time) Maintain strong, proactive relationships with clients across your portfolio. Conduct regular reviews, check-ins, and planning sessions appropriate to account size and complexity. Tease out challenges, blockers, and unspoken problems before they escalate. Be the client's first point of contact when something needs solving. Ensure clients feel heard, supported, and confident in the agency's ability to deliver. Project and programme delivery (60% of your time) Manage the day-to-day delivery of client projects and programmes. Translate client needs into clear, actionable internal briefs for creative, UX, strategy, and development teams. Brief teams properly, ensuring context, constraints, and success criteria are understood. Attend and contribute to client workshops, working sessions, and planning meetings. Work in partnership with project managers on larger or more complex programmes, maintaining overall client accountability. Drive work through the business, removing blockers and keeping momentum. Manage budgets, timelines, and scope to protect margin without compromising quality. Ensure delivery standards meet or exceed client expectations and contribute to 9/10+ Drum Recommends ratings. Commercial accountability Own the revenue and profitability performance of your client portfolio. Forecast revenue accurately and flag risks or opportunities early. Manage scope, budget, and client expectations to protect margins. Ensure invoicing, reconciliation, and financial reporting for your accounts is accurate and timely. Contribute to the agency's overall financial health through disciplined account management. WHO YOU ARE We are looking for a T-shaped client services professional. Deep in client management, commercial ownership, and delivery - but broad enough across disciplines to hold your own in conversations about brand strategy, creative development, campaign planning, UX, and web development. You do not need to be a specialist in any of these, but you need to understand enough to brief well, challenge constructively, and translate between client needs and specialist teams. The best people for this role have typically worked across integrated or multi-discipline agencies. They understand how campaigns, creative, brand, digital, and development connect - and they know how to orchestrate work across those disciplines without losing the thread. Beyond that, you are: • Naturally curious. You ask questions, dig into the detail, and want to understand how things work and why they matter., • Commercially minded and comfortable owning numbers., • A natural problem solver who thrives in the detail but does not lose sight of the bigger picture., • Calm under pressure and capable of managing multiple priorities without dropping the ball., • Confident briefing and working alongside creative, technical, and strategic teams., • A strong communicator who translates complexity into clarity for both clients and internal teams., • Consultative by nature, with the ability to challenge clients constructively when needed., • Driven by outcomes, not activity. You care about what gets delivered and how it performs., • Accountable and self-motivated. You do not need to be managed, but you know when to ask for support. EXPERIENCE AND SKILLS Experience: A minimum of 7 years in client services or account management within agency environments. We would expect experience across at least three solid agencies - people who have only worked in one place tend not to have the breadth we need. A proven track record of managing accounts, driving delivery, and growing client relationships is essential. Integrated background: You must have worked across multiple disciplines, not just one channel. We need someone who has lived in environments where brand, creative, campaigns, digital, and web development sit under one roof, or who has built that breadth by moving between agencies. Sector experience: Strong preference for healthcare, pharma, or retail experience, ideally across both B2B and B2C. A credible background in at least one regulated or complex sector will set you apart. Commercial acumen: Strong understanding of budgeting, forecasting, profitability, and revenue management. Project management: Able to manage projects directly when needed, and equally able to work alongside seasoned project managers on larger projects and programmes, enabling them to deliver and succeed. Client relationship management: Proven ability to build and maintain senior-level client relationships, with evidence of retention and satisfaction. Communication: Excellent written and verbal communication skills. Able to present, facilitate, and negotiate with confidence. Technical proficiency: Comfortable with Mac, Office, cloud-based project management and collaboration tools, and AI tools. Some practical experience using AI in a professional context is expected. Organisation: Exceptional organisational skills, attention to detail, and ability to work at pace in a deadline-driven environment. Team collaboration: A natural collaborator who works well with project managers, creatives, strategists, and developers without relying on formal line management authority. WHAT SUCCESS LOOKS LIKE • Consistent revenue and profitability performance across your client portfolio, in line with agreed targets., • Client retention rates of 90%+ with evidence of account growth year-on-year to agreed targets., • Clients rate their experience at 9/10 or higher on Drum Recommends., • At least two client testimonials or case studies directly attributable to your account management within the first 12 months., • Active contribution to new business wins through pitch support, sector expertise, or smooth post-sale handovers., • Recognition through the agency's bonus structure for demonstrating the behaviours we value: client retention, growth, satisfaction, recommendations, and referrals., • 4 referral conversations from your network in conjunction with the sales team. We do not need you to sell, just facilitate the conversation. REPORTING AND WORKING RELATIONSHIPS You will report to the Group CEO. You will work closely with colleagues in strategy, creative, UX, development and project management.. BENEFITS • Salary: £55,000 base salary (pro-rated if part-time), • On-Target Earnings (OTE): £70,000 (including performance bonus based on client retention, account growth, client satisfaction, Drum Recommends ratings, and referrals), • Employment type: Permanent employee. Full-time or 0.8 FTE (to be agreed), • 9-Day Working Fortnight: Compress your hours over 9 days to enjoy every other Friday off, • Hybrid Working: 3 days per week in office, • Flexible hours: 08:00-18:00, • Annual Leave: 25 days (FTE), plus bank holidays, increasing with service, • Pension: Penfold, • Life Insurance, • Profit Share: Based on company performance, so everyone benefits from our collective success, • Recognition: Employee of the Quarter and Year Awards, including an extra half-day holiday for quarterly winners

About Stop Scams UK Stop Scams UK is an industry-led collaboration between financial services, telecoms and tech sectors to build solutions to stop scams before they cause harm. Our members include Google, Meta, most of the UK’s big retail banks, and several major telecoms companies. We are a sector-neutral, not-for-profit private company, funded by our members; and with the support of Ofcom and the Financial Conduct Authority. Our work stops scams through our product delivery and leadership; R&D to find new ways to stop scams; and wider stakeholder engagement. About the role We are seeking a Technical Account Manager to lead collaborative data sharing initiatives. It involves working closes with our member organisations across banking, technology, and telecommunications sectors. You’ll be the primary operational contact, shepherding data projects from kick-off through completion. It involves earning the trust and respect necessary to be able to be able to push participants forward, politely but firmly. You’ll need to be very organised, juggling many balls. You’ll need the data skills to handle data and run basic analysis. You’ll be expert in Excel, and ideally know other tools like SQL, R or Pandas. Finally, you’ll need to report and communicate progress consistently, clearly and confidently. You’ll need to combine skills in managing relationships, with those of project management and of data handling. You’ll be measured on the progress and impact. It’s a high-impact role in a meaningful space, ultimately helping people. The role would suit someone who creates self-imposed pressure to deliver results. The team at Stop Scams UK is small, non-political and very supportive, but there are no passengers. Purpose of the role • Run pilot projects end‑to‑end: keep participant firms on track, gather data & feedback, report back clearly., • Pilots delivered on time, with actionable insights., • Clean, analysable data received from participants., • Clear, routine updates to member firms and internal stakeholders., • Relationship management across banking/tech/telco member firms; be their primary operational contact., • Pilot delivery: plan, schedule, track tasks & dependencies; chase actions; manage risks/issues., • Data handling: receive data securely; validate schemas; clean/transform; document data lineage., • Analytics: run basic analyses using Excel and ideally other tools (e.g., SQL/Python/R or BI tools like Power BI/Tableau), build light dashboards/queries., • Reporting: concise progress updates; insights summaries; readouts to steering groups; maintain actions., • Feedback loop: capture participant feedback; synthesise learnings; feed into next‑step recommendations., • Strong relationship-building skills: a “people person”, persistent yet likable., • Project and account management abilities: Experience in managing projects end-to-end, driving initiatives forward, and coordinating with multiple teams and external members is crucial. Experience in client or customer success, or technical account management, is beneficial., • Basic analytical and data handling skills: ability to check and handle data, spot inconsistencies, and perform basic analyses. Expertise in Excel, and familiarity with other tools such as SQL, R and/or Pandas (Python), is required. Advanced statistical modelling or data science is not required., • Experience with regulated industries or tech/finance companies: Having worked in or with companies in banking, tech, or other regulated environments is seen as a plus., • Attention to detail: The candidate should be organized, able to spot and address data and process errors early, and ensure accuracy in documentation and communication., • Professional confidence: Enough experience (several years) to interact credibly with senior stakeholders and drive the process, ideally with 6+ years in similar professional environments., • Mindset: Curious, persistent in moving projects forward, and comfortable taking ownership of issues and solutions. Reports to SSUK Chief Product Officer Terms Permanent, full-time. Hybrid; with an expectation of in-person attendance in central London (including at our office near London Bridge) at least two days per week. Benefits • Vitality health insurance, • Life Insurance and income protection, • 28 days’ holiday plus UK bank holidays, • Company pension scheme with employer contribution

This Deputy Store Manager position is based in our Northcote Road store, is full time (40 hours) and is available to start in approximately 4 weeks. WHO WE ARE: We have been Making Childhood Memories since 1990, with products, services and experiences that are safe, happy, and filled with sunshine. Family really is at the heart of everything we do. CUSTOMER We keep our customers, big and small, at the heart of our business. We take pride in our Trotters Touch customer journey and believe that “Great Service is Good Business.” We bring our product expertise to life on the shop floor and ensure it sparkles for every customer, every time. TEAM We see true value in growth and development. We embrace uniqueness, play to each other’s strengths, and thrive as a high-performing team, always sharing knowledge and passion for our products and services. COMMERCIAL We know an opportunity when we see it. We are empowered, creative, and proactive in our pursuit of commercial excellence, always thinking ahead and driving success through smart, customer-focused decisions. OPERATIONS We strive for operational excellence across all touchpoints. We drive efficiency, create seamless processes, and ensure everything behind the scenes works perfectly to support our teams and customers. THE ROLE Our Deputy Managers are a driving force in our stores. Partnering with the wider management team they deliver on their locations broad range of KPI’s, engaging and inspiring their teams with their well-honed commercial acumen. As a Deputy Manager at Trotters, you will be an impactful second-in-command, supporting the Location Manager by leveraging our 4 pillars of retail excellence to ensure the ongoing success of the location and team, and drive performance in their absence. MAIN RESPONSIBILITIES · Work in partnership with the Location Manager and the wider management team to ensure achievement of your Location’s performance targets and KPI’s across our 4 pillars. · Support the LM in driving excellent team participation, contribution & engagement, making recommendations on initiatives to inspire them to achieve excellence. · Maintain excellent knowledge of your location, interpreting, analysing, and delivering against location commercials and KPI's through Trotters best practice. · Ensure teams effectively capture customer data at POS and understand how this transforms customer relationship management; impart your understanding of local market, customer profiles and shopping behaviour onto team members to maximise sales and increase customer loyalty. · Nurture a dynamic sales environment, coaching team members to deliver a natural approach to sales using the Trotters Touch. · Make use of commercial tools to manage performance enhancing Product and VM floor moves, liaising with Management to execute; keep Trotters looking its best through up-to-date knowledge of Merchandising, replenishment and housekeeping best-practice to ensure the highest standards of presentation for your Location. · Role-model and coach team on comprehensive product knowledge - particularly current season and iconic products, alongside specialised services such as shoe-fitting and Hairdressing. · Develop and coach the team with a flexible but consistent approach to differing people and situations, confidently feeding back on team performance to the Manager and Regional Manager when required. · Commit to continuous personal and team training & development, utilising cascaded resources to keep up to date with current business focuses. · Proactively resolve recruitment needs within the store, partnering with the Manager to attract, select and engage and onboard dynamic and driven team members. · Ensure team adherence to store administration, systems, and processes within our operational guidelines, drawing on excellent organisation skills and a competent knowledge and understanding of company business systems such as Quinyx and Eurostop. · Protect the assets of the Business by ensuring the location meets the required Company standard and legal compliance in Health & Safety, Maintenance and Loss Prevention. Sample regularly and take any corrective action. TOOLS OF THE TRADE · A passionate and engaging manager with experience leading retail teams, preferably within the premium space. · Commercially astute, able to implement and drive initiatives to achieve outstanding outcomes. · Strong numerical capability - handy for reporting purposes as well as confidently walking customers through pricing, percentages, and promos. · Retail sales expertise, able to influence customer behaviour through elevated service, excellent product knowledge and consistent brand awareness. OUR VALUES We Think Customer First We ensure that our customers, and the children we design for, are our very top priority. The magic of our stores is reflected in our evolved digital channels. Our campaigns, product edits and excellent customer service makes shopping with us a joy. We Respect, Support and Build Trust - With our Team and Customers We respect and support all our team members, wherever they work, and whatever their role. We are one family with our suppliers and partners. Through our actions, we Inspire loyalty and build a community with our customers. We Grow and Learn Together We are all brand ambassadors, and we learn and grow together. Our head office, logistics and retail teams all collaborate to support the business. We Invest In our team and share knowledge and skills so that the Trotters spirt always shines bright. We Embrace Creativity Across our digital stories and our magical stores, we show creative spirit. We make emotional, genuine connections and bring childhood stories to life in our unique way. We are true heritage, yet modern in spirit. We Show Expertise and Pride in All That We Do We are specialists and we are proud of what we do. We go the extra mile to develop our knowledge, Including craftsmanship, In-store services, size guides and ethical manufacturing. Trotters is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer.

Sales Account Manager – Premium Drinks Wholesaler – London – Up to £50k plus commission My client is one of the UK’s leading Premium Drinks Wholesalers with over 20 years in the industry. This company monopolizes the premium locations in London and offer a fantastic range of products, with the premise of growth within the team. As the Sales Account Manager, you will take ownership of the Premium and Prestige customer base, managing key high-end accounts while identifying and securing new business opportunities. You’ll play a pivotal role in executing the company’s commercial strategy and ensuring sustained growth in this influential sector of the business. They are looking for someone who knows East London like the back of their hand. They need someone who matches the zip and energy of areas like Hackney, Shoreditch, Bethnal Green and into the City, someone who can really hit the ground running and come in with an existing network. The Sales Account Manager responsibilities: • Lead the Premium & Prestige sales division, driving growth through a mix of new business development and strategic account management, • Build and nurture relationships with London’s most iconic on-trade venues, including restaurants, bars, hotels, and private members clubs, • Identify and capitalise on new opportunities within the high-end drinks market, • Work closely with suppliers and internal stakeholders to deliver on commercial objectives and brand visibility, • Execute the sales strategy and contribute to its ongoing development in collaboration with senior leadership, • Provide mentorship and direction to junior sales team members as needed, • Represent the business at trade events, tastings, and supplier meetings The ideal Sales Account Manager Candidate: • Proven track record in premium drinks sales, preferably within the London On-Trade and wholesale environment, • Strong network of contacts within the high-end hospitality sector, • Confident in leading sales conversations at all levels, from boutique bars to Michelin-starred establishments, • Entrepreneurial mindset with a hunger for results and growth, • Excellent communication, negotiation, and presentation skills, • Passionate about premium drinks and the evolving London hospitality scene If you are interested in having a chat about this role, please forward updated CVs to Rupert at COREcruitment / COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website or call us for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

Chief of Staff (Retail & Operations Lead) Ref: YC47215 A Japanese brand is currently recruiting a Chief of Staff (Retail & Operations Lead) to join its London office as part of its European expansion. This role combines strategic execution as a key partner to the CEO with hands-on retail leadership, ensuring both operational excellence and premium brand experience in-store. Eligible applicants: • (O) Eligible visa: Permanent residence, Spouse, Partner, • (X) NOT eligible: YMS, Graduate visa, Student visa, Requiring visa sponsorship Work type: Hybrid working available Visa support: No Benefits: Staff discount, Pension scheme TYPE: Permanent, full-time WORKING HOURS: 9:00-17:00 from Monday to Friday SALARY: £45-50K depending on experience START: ASAP LOCATION: Central London Chief of Staff (Retail & Operations Lead) Main Responsibilities: • Translate CEO strategy into operational execution across retail, projects, and workflows, • Design and optimise operational processes, manuals, and project management frameworks, • Manage ordering, inventory, logistics, and import processes in coordination with HQ in Japan, • Support business expansion, including new store launches and operational improvements, • Drive efficiency through data analysis (spreadsheets) and digital/AI tools, • Deliver premium in-store customer experience and represent the brand on the shop floor, • Communicate the value and story of Japanese traditional products to customers, • Train, mentor, and manage store staff, • Build and standardise store operations, • Support new store openings and retail expansion initiatives Chief of Staff (Retail & Operations Lead) Ideal Candidate: • 3+ years’ team management experience in retail, hospitality, or a startup environment, • Hands-on mindset with willingness to engage in customer-facing retail operations, • Strong data analysis skills and proficiency in digital tools, • Business-level Japanese and English, • Experience in airlines, luxury hotels, or premium hospitality, • Startup or tech company experience, • Experience working closely with senior leadership (e.g. CEO support), • Proven track record in driving sales performance or improving customer satisfaction ** All applicants for the (Chief of Staff (Retail & Operations Lead)) must have the right to work in the country without any restrictions as the Company is not able to offer visa support. 1 **We regret that we cannot accept applications from Working holiday, Graduate or Student visa holders. *When contacting us, please include the job reference number (Ref: YC47215) at the top of your message. If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.

CORE is growing 📈, and we’re keen to speak to good recruiters who feel ready for their next step. If you enjoy the buzz of building relationships, spotting opportunities, and actually making things happen (not just filling jobs), it’d be good to chat 🤝 What we’re looking for • Proven background in sales, business development, account management, or a senior hospitality role, • Agency recruitment experience is ideal, especially across hospitality, retail, or service sectors 🍽️, • Comfortable winning new business, negotiating terms, and building proper recruitment solutions 💼, • Confident managing and growing key accounts, not just maintaining them 📊, • Able to handle volume – both in terms of candidates and incoming enquiries – without dropping quality What you get • Uncapped commission 💰 (no ceiling), • Team override based on company performance 📈, • Holiday increasing year on year 🌴, • Your birthday off 🎂, • 2 duvet days (after year one) 😴, • 2 weeks working fully remote from anywhere 🌍, • Hybrid working as standard 🏡, • Pet-friendly office 🐶 Why CORE We’re not your typical recruitment agency. We focus on long-term relationships over quick wins, and we work properly closely with both clients and candidates 🤝 It’s fast-paced, but not overly corporate, people here back themselves, get stuck in, and enjoy what they do. We’re also genuinely global 🌍, with a strong presence across Europe, North America, Africa, and the Middle East. Most importantly, you’re surrounded by good people who know their markets and actually care about doing a decent job.

We are partnering with an international luxury fashion house to appoint a Store Director for one of its most strategic global locations, situated within a world-renowned luxury department store in London, making it one of the most commercially important locations worldwide. The Store Director will oversee a multi-category concession spanning womenswear, accessories, and menswear. Operating within a dynamic department store environment, the role requires a commercially driven leader who can combine strong people management with strategic relationship-building across the wider store. Key Responsibilities Commercial Leadership • Drive the performance of one of the brand’s most important global locations, delivering strong and consistent sales results., • Identify opportunities to grow existing client relationships while continuing to attract new high-value clientele., • Ensure all product categories perform to their full potential through strong commercial focus and team engagement. Team Leadership • Lead, inspire, and develop a team of 20+, creating a high-performance and service-led culture., • Provide structure, coaching, and leadership development to strengthen the management team autonomy and impact., • Ensure clear accountability and strong operational standards across the entire team. Client Experience • Maintain exceptional luxury service standards aligned with the expectations of a top-tier international department store., • Support the team in building strong relationships with VIC and international clients., • Drive clienteling initiatives to strengthen retention and long-term loyalty. Internal Relationship Management • Act as a key ambassador for the brand within the department store, building strong relationships with internal stakeholders across buying, retail leadership, and operations., • Successfully navigate a highly competitive concession environment to maintain strong visibility and influence for the brand. Operational Excellence • Oversee all operational aspects of the concession, ensuring seamless collaboration between front-of-house and back-of-house teams., • Maintain exceptional visual merchandising, stock management, and store presentation standards. The Ideal Candidate • Significant leadership experience within luxury fashion retail, ideally within a flagship or department store concession environment., • Proven experience managing large teams and developing management-level talent., • Strong commercial mindset with the ability to drive performance in high-volume luxury retail., • Exceptional relationship-building skills with the ability to influence stakeholders within complex retail environments., • Experience working within a major international department store is highly advantageous. Eligibility: you must have a valid working visa to apply for this role

Isabel MARANT was founded in Paris in 1995. Nearly thirty years later, Isabel MARANT remains the icon of Cool French style with a love of materials that live and travel, drawing inspiration from all over the world to irreverently refresh the urban wardrobe. Embodying a new vision of luxury, the brand has a unique positioning, standing at the intersection between traditional French luxury Houses and high-end ready-to-wear brands. Rejecting ostentation and materialism, Isabel MARANT offers a relaxed and effortless take on luxury clothing and accessories for men and women, promoting a positive attitude geared towards genuine enjoyment and self-fulfillment. Seductive, intuitive and always disruptive, Isabel MARANT remains true to its founder’s spirit: a French icon with a smile. Isabel MARANT is looking for a new full time (40 hours) Sales and Stylist Advisor for its store in London - Mayfair. As a Sales and Stylist Advisor, you will be an ambassador of the brand and your role will consist in the following: • Contribute to the development of our brand's image by providing a unique in store experience and personalized fashion styling advises, • Drive sales and achieve targets by introducing complementary items, • Share product and brand knowledge, build and maintain a good relationship with clients, collect CRM details; manage personal follow-up with the clients, • Assist in maintaining the shop floor, visual merchandising, stock management and replenishment, promoting the brand image at all times Profile You will combine an enthusiastic and authentic taste for the brand, for fashion and for sale. You have a proven successful 2 years’ experience in selling Ready to Wear and Leather Goods in Fashion or in Luxury Retail. • You have a perfect understanding of retail business KPIs, • You have an excellent personal presentation, • You are proactive and positive, a good team player with high level of motivation, • You are passionate for customer service and sales floor, committed to achieving targets, • You are focused on the client’s needs and experience, willing to build long-lasting relationships, • You have excellent communication skills to ensure clear, effective communication with management, staff and clients. Position to be filled on a 6-month fixed-term contract If you wish to be considered, please send us a quick presentation and resume in English. IM PRODUCTION, in its capacity as data controller, processes the data collected from candidates as part of the recruitment process management. Where applicable, and subject to your prior consent, this data may also be processed to enrich our CV database and to contact you regarding future opportunities. To learn more about the purposes pursued and the rights you have, we invite you to consult our Recruitment Privacy Policy, available here:

Boutique Manager – A Once-in-a-Career Opportunity An opportunity to lead the launch of a ground-breaking luxury boutique - the first of its kind across Europe, the Middle East and India – set in the heart of London. We’re looking for an exceptional luxury retail and hospitality leader to take on a career-defining position: building a flagship experience from the ground up, designed for the world’s most discerning clientele. This is an amazing opportunity to shape a new luxury retail concept from day one, working at the intersection of retail, hospitality, and private client experience. You will gain unparalleled exposure to VIP and private clients, playing a key role in building a future global growth. The Role: As Boutique Manager, you will operate as the General Manager of a brand-new luxury space, shaping every detail of the client journey - from first impression to lasting relationship. I’m looking for a strategic thinker. operational expert and a hospitality visionary. You’ll: • Create and deliver a world-class client experience for HNW and UHNWI clients, • Launch and lead a new retail operation from scratch, • Partner with key luxury stakeholders to bring the vision to life, • Drive commercial performance while elevating every touchpoint of the brand experience, • Act as the ultimate brand ambassador, building meaningful relationships with top-tier clients From overseeing operations and integrating systems, to troubleshooting real-time challenges on the ground - no two days will look the same. This is a role for someone who thrives in complexity and relishes ownership. Who You Are • A proven leader in luxury retail, boutique management, or high-end hospitality, • Experienced in delivering exceptional service to HNW/UHNWI clientele, • Entrepreneurial, resilient, and excited by the challenge of building something new, • A natural influencer, able to inspire teams and stakeholders without direct authority, • Highly detail-oriented, commercially astute, and operationally sharp, • Passionate about luxury, client experience, and constantly raising the bar

Job Scope: The Bridal Experience Manager is responsible for overseeing and elevating the end-to-end bridal client journey, ensuring a seamless, luxurious, and emotionally engaging experience aligned with ELIE SAAB’s standards. This role combines ownership of the client experience, and operational coordination, while driving bridal business performance. Main Duties and Responsibilities: • Achieve and exceed individual quarterly and annual Bridal sales targets while maintaining the highest level of client satisfaction., • Drive boutique-level Bridal business performance, linking bridal sales to Ready-to-Wear (RTW) and accessories collections for brides and bridal parties., • Analyze sales performance metrics and client trends to identify growth opportunities, optimize appointment conversion rates, and increase Average Transaction Value (ATV)., • Lead initiatives to expand the boutique’s bridal client base and develop long-term loyalty strategies. Elevated Client Experience & Appointment Management, • Host and lead the complete bridal client journey, designing and executing a luxury, emotionally resonant experience from first consultation to final delivery., • Curate customized gown selections aligned with each bride’s style, personality, and wedding vision., • Build genuine relationships with brides, bridal parties, and families, fostering trust and loyalty., • Manage appointment schedules, fittings, and follow-ups with precision and discretion, anticipating client needs at every stage., • Follow up consistently with brides throughout the full lifecycle (initial consultation to final delivery)., • Ensure timely and professional responses to all client inquiries across channels (in-store, phone, email, digital platforms). Clienteling & Relationship Management, • Build and sustain a high-value bridal client portfolio, establishing the ELIE SAAB brand as a trusted advisor for brides and bridal parties., • Fully adopt and utilize the official clienteling/CRM tools to track interactions, preferences, milestones, and follow-ups. - Develop long-term relationships to generate repeat purchases and referrals., • Provide guidance to the boutique team on client engagement, appointment strategy, and upselling opportunities. Operational & Managerial Excellence, • Own the end-to-end bridal operations, including order management, alterations coordination, fittings, and final delivery, ensuring a flawless execution aligned with brand standards., • Ensure compliance with ELIE SAAB operational policies and boutique procedures, providing manager-level oversight for operational accuracy and efficiency in coordination with the management., • Track all bridal orders accurately and proactively follow up on production and delivery timelines., • Coordinate with alterations teams and designers to ensure a flawless fit and exceptional final presentation., • Coordinate payment processing with the Boutique Manager and ensure documentation accuracy., • Monitor and maintain proper stock levels of bridal materials (hangers, packaging, stationery, fittings tools., • Ensure bridal merchandising guidelines are implemented according to Head Office standards., • Submit daily sales and activity recap reports with accurate data and insights. Market Intelligence & Business Development - Stay updated with bridal trends, designers, and fashion forecasts to provide informed and elevated styling guidance., • Provide structured feedback to management regarding local market trends, competitor activity, and production-related insights., • Propose seasonal networking and partnership strategies targeting luxury hotels, concierge services, jewelry brands, wedding planners, and other relevant partners., • Support the planning and execution of Bridal trunk shows in collaboration with the Retail Department and key stakeholders. Brand Representation., • Act as a brand ambassador, embodying ELIE SAAB’s heritage, craftsmanship, and bridal savoir-faire at all times., • Mentor and guide boutique staff while coordinating with the Boutique Manager in luxury clients experience best practices when relevant, elevating the overall service standard., • Maintain impeccable professional conduct and personal presentation in line with ELIE SAAB brand expectations., • Collaborate regularly with Bridal Specialists and Boutique Managers across the company to exchange best practices, share insights, and ensure full alignment on the bridal experience across all boutiques. Position Requirements: • Education - High School Diploma or equivalent., • Experience - 8+ years of experience in an equivalent position in the high-end retail fashion industry., • Competencies - Strong Communication Skills - Strong Innovation, Initiative & Entrepreneurship Skills - Strong Problem Solving & Decision-Making Skills - Strong Managing & Developing Talent Skills - Strong Networking Skills - Strong Adaptability & Flexibility Skills

About the Company Ant International’s Antom is a leading provider of payment processing services for merchants worldwide. Antom offers comprehensive, vertical-specific digital payment solutions tailored to meet the needs of merchants of all sizes. Currently, Antom supports merchants across over 40 countries and regions, providing access to hundreds of payment methods globally. In addition to payment processing, Antom delivers digital marketing solutions through A+ Rewards—an adaptable marketing mini program/SDK integrated into e-wallets and payment apps. This platform enhances interactions between brands and customers, enabling global merchants to distribute a wide range of discounts to users of various digital payment platforms, ultimately helping them acquire and retain consumers. Job Overview: We are looking for a results-driven business development professional to drive sales within the UK's omnichannel retail and commerce sector. This role focuses on managing and converting a high-intent pipeline, generated through inbound leads and partnerships. The ideal candidate will leverage their deep understanding of the local UK market to engage directly with mid-market merchants, demonstrating how our solutions unify their online and in-store payment experiences. Key Responsibilities: • Full-Cycle Sales Management: Own the end-to-end sales cycle for a pipeline of qualified mid-market prospects. Sources include partner referrals, inbound marketing leads, and self-sourced opportunities., • Omnichannel Solution Expertise: Serve as the expert on unified commerce. Consult with merchants operating both online and offline (e.g., retail, hospitality) to tailor solutions that integrate payment systems, enhance customer experience, and streamline operations., • Partner Liaison for Lead Generation: Work collaboratively with our Partner team to understand the value proposition for key Platforms/ISVs/ISOs, effectively follow up on their referred leads, and ensure a seamless handover and sales process that strengthens the partner relationship., • Deal Execution & Closing: Excel in structuring compelling proposals, negotiating contracts, and overcoming objections to secure new business with UK merchants. Focus on achieving and exceeding quarterly sales targets., • Organizational Collaboration: Actively communicate and collaborate with internal teams, including partner management, marketing, and product, to drive business objectives and support client implementations., • Local Market Authority: Maintain authoritative knowledge of the UK domestic payments landscape, consumer trends, and competitor activity to build credibility, inform strategy, and ensure all communications are market-relevant. Qualifications: • Proven track record of exceeding sales targets in B2B sales, preferably within payments, SaaS, or merchant services to the UK market., • Deep understanding of the UK retail/omnichannel market and the operational challenges of merchants with both physical and digital sales channels., • Experience with ISV/ISO partner ecosystems is highly valuable; ability to effectively convert partner-sourced leads is essential., • Strong commercial acumen with excellent negotiation, presentation, and relationship management skills., • Proficient in English; Chinese language skills are a strong plus., • Self-motivated and able to manage a diverse pipeline with multiple lead sources efficiently. Join us in shaping the future of the payments sector through strategic partnerships and innovative solutions!

Senior National Account Manager - Foodservice - Food • c.£70,000, • Car Allowance, • Bonus, • Private health care, • Pension, • 1 day per week in Southeast Based office About the Business: This is a smashing role with a top class, premium food company. If you are a foodie, then this is without a doubt one for you. This is a business and set of people who deliver unwavering quality to our supermarket shelves & to us the consumers. A business that has been in operation for a century with nostalgic brands and some phenomenal new success stories across retail are looking at their next stage of growth. They have already invested in a new factory, further warehousing & infrastructure. They have posted consistent year on year growth to north of £100m turnover, delivering significant profit which has led to this self-funded, seven figure investment keeping this business debt free. The next port of call, now the infrastructure is in place, is to add to their brilliant team. They are a great bunch who enjoy the thrill of the commercial chase, growing sustainable & robust businesses and empowering people to really deliver best in class consumer products. The Role: Senior National Account Manager – Foodservice We require a Senior National Account Manager with multiple fiscal cycles under your belt to come in and drive the Foodservice channel across Bidfood and Brakes. The growth will come from increasing distribution through the current product portfolio, and driving your team of reports across the route to market, on trade and end user customers sets. They already have the relationships in place, so this is about making your own mark & delivering on those across Foodservice. You must have food or beverage experience with a strong understanding of route to market, foodservice, Vending & HORECA. You will full responsibility for the growth of your customers and a keen eye for growth in OOH. About You: To be successful we need a passionate team player who exudes positivity and a can-do attitude. This is a business focused on strong values and sustained growth so the focus on doing the right thing is a must. You will already have a strong background in large, branded consumer business and have experienced multiple rotations within the OOH sector. People management experience is important too, whether that be a direct report or field team management internally or externally. Food experience is essential here. This is a business of foodies who have some of the most fantastic products in their categories sold to Tesco and Michelin starred restaurants. Category data and insight led working is key to continuing the customer success story they have here too and remember this is not a big business it’s more like a start up in nature, agility, speed and being able to don more than one hat is key here. What you need to bring: • Experience in a sales & people management., • National Key Account experience in a branded FMCG business., • Experience of food is essential., • OOH/Foodservice customer experience is essential Bidfood Brakes RTM Channels, • Positive team player., • Strong relationship skills, both internally and externally to entice people., • SME mindset - don multiple hats. Most importantly, this is about your style, this is a business that puts the customer, and its employees at the forefront of everything they do. We need team players who want to have fun and genuinely enjoy what you do. If you want a food focused, family owned, genuinely nice bunch of people with a cracking brand portfolio then lyle.edwards@ecwsearch or on 0207 4594877. Alternatively apply via Linked In.

Mode Search is partnering with a globally recognised luxury fashion house to appoint a Store Director for one of its most prestigious London flagships. This is a rare opportunity to lead a high-profile boutique for a Maison renowned for its distinctive design codes, exceptional craftsmanship and contemporary vision across ready-to-wear, accessories and fine leather goods. We are seeking a commercially astute and people-focused leader with a proven track record in luxury retail. The successful candidate will combine operational excellence with elevated clientelling expertise, driving performance while cultivating an exceptional in-store culture and client experience. This role offers the opportunity to shape a flagship environment, inspire a high-performing team and act as a true brand ambassador within the London luxury landscape. The Role • Ensure company policies, operational standards and procedures are clearly communicated, understood and consistently implemented, proposing improvement actions where relevant., • Take accountability, alongside Store Support, for health and safety management within the store., • Oversee loss prevention, asset protection and risk management., • Ensure the team is fully trained and compliant with company systems relating to point of sale, cash handling and stock loss control., • Identify, recruit and develop talent, working closely with HR to secure robust succession plans., • Lead, motivate and empower the team to drive commercial performance, fostering a positive and high-performing work environment., • Take an active role in recruitment, training, evaluation and ongoing development of team members., • Drive a strong commercial mindset, consistently identifying opportunities to add value and increase profitability., • Establish and champion a client-centric culture to ensure exceptional service standards and strong client retention., • Act as a brand ambassador within the local market, proactively representing the house externally., • Monitor market trends and competitor activity to inform strategy and maximise opportunities., • Lead and support both sales and operations teams to meet and exceed sales plans and profitability targets., • Demonstrate inspiring leadership with strong relationship-building skills across internal and external stakeholders., • Partner with senior leadership to create and execute clear action plans to achieve and exceed sales objectives., • Champion best-in-class clientelling and service excellence to drive loyalty and long-term client value. Requirements • Proven experience as a Store Director or Senior Store Manager within a luxury fashion or accessories environment., • Strong track record of delivering and exceeding sales and profitability targets in a flagship or high-turnover boutique., • Demonstrated expertise in luxury clientelling, VIC development and CRM-driven strategies., • Exceptional leadership and people development skills, with experience managing and inspiring sizeable teams., • Strong commercial acumen with the ability to analyse performance data and translate insights into action., • Solid understanding of retail operations, compliance, stock management and loss prevention., • Confident communicator with the ability to represent the brand at the highest level., • Passion for luxury craftsmanship, service excellence and delivering elevated client experiences. Please note: Due to the volume of applications, we are unable to provide individual feedback at this stage. Successful applicants will be contacted in due course. To apply, please contact:

ABOUT THE COMPANY: True Religion is an urban casual lifestyle brand focused on high-quality denim, activewear, accessories, and more—for men, women, and kids. Founded in 2002, we shook up the Los Angeles denim scene by re-engineering the classic five-pocket jean with our signature Super T Stitch and iconic horseshoe detailing—now synonymous with bold, unapologetic style and the True Religion legacy. Driven by a relentless commitment to craftsmanship, we design with one goal in mind: to stand out from the crowd. We don’t just create denim—we give it attitude, authenticity, and individuality. THE PURPOSE: The Sales Manager, Wholesale is responsible for driving profitable revenue growth across UK and international wholesale accounts by owning account strategy, managing customer relationships, and leading the execution of regional sales plans. The ideal candidate will play a key role in expanding True Religion’s international wholesale presence, strengthening account partnerships, and delivering sales and margin performance across multiple markets. This role contributes to the continued growth by balancing hands-on selling with strategic leadership, cross-functional collaboration, and international market insight. THE ROLE (what you are accountable for): • Own and drive sales and gross margin performance across UK and international wholesale accounts., • Manage, grow, and expand existing international customer relationships while identifying new accounts and market opportunities., • Present seasonal assortments to buyers, analyze sales performance by region, and place buys in partnership with Merchandising and Production., • Develop and execute account-specific and region-specific strategies to drive YOY growth and brand penetration., • Negotiate and close ATS/inventory opportunities while balancing regional pricing, currency considerations, and margin targets., • Partner closely with Planning on international OTB management, forecasting, and demand planning., • Collaborate cross-functionally with Merchandising, Planning, Customer Service, Logistics, and Production to ensure seamless international order execution., • Track, analyze, and report sales and margin performance versus LY and budget, identifying risks and opportunities., • Act as a brand ambassador, ensuring True Religion’s positioning, standards, and values are consistently represented across international markets. YOU ARE: You bring a strong combination of international wholesale sales expertise and commercial leadership capability. You are comfortable operating in a fast-paced, cross-border environment, take ownership of outcomes, and approach challenges with both analytical rigor and creative problem-solving. You balance strategic thinking with hands-on execution and communicate effectively across cultures, teams, and external partners. REQUIRED MINIMUM EXPERIENCE: • 3-5 years of experience in wholesale sales, including senior-level international account ownership., • Proven experience managing or mentoring Account Executives or junior sales talent., • Demonstrated success driving international sales growth and margin performance., • Strong retail math, forecasting, and analytical skills., • Experience working across multiple regions, currencies, or international markets., • Proven ability to present confidently to customers and internal stakeholders., • Strong communication and collaboration skills., • Ability to manage priorities in a deadline-driven, fast-paced environment., • Proficiency in Excel, PowerPoint, and wholesale reporting tools., • Willingness to travel internationally as required. PREFERRED EXPERIENCE: • Experience within denim or lifestyle apparel categories., • Background working with UK, EMEA, or broader international off-price retailers., • Familiarity with Full Circle or similar wholesale management systems., • Experience within a global or matrixed organization. ADDITIONAL ROLE INFORMATION: • Compensation: The anticipated base salary range for this role is $40,000 – $45,000 GBP + commission. This is a full-time, exempt position. This range represents the low and high ends of the expected base salary range for this role based on the applicable location. True Religion reasonably expects to pay within this range in compliance with all applicable federal, state, and local laws. Actual compensation will be determined based on factors including relevant experience, skills, knowledge, and internal equity., • Perks: We offer a mix of benefits and perks to support our employees at work and beyond, including health benefits, pension participation, merchandise discounts, wellness benefits and more., • Work Model: This role is based in the London Showroom and follows a hybrid work model, with an expectation of in-office presence on designated days to support collaboration and business needs., • Employment Eligibility: Employment with True Religion is contingent upon meeting applicable employment eligibility requirements. True Religion is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under applicable law. Employment decisions are based on qualifications, merit, and business needs. Applicable law requires employers to provide reasonable accommodation during the recruitment process. Please let us know if you require accommodation, and we will make appropriate arrangements. In connection with your application and candidacy, True Religion may collect personal information such as your name, contact information, education history, and professional or employment background, as permitted by applicable law. Certain additional information (such as identification or payroll-related information) may be collected after an offer of employment is made or as required for onboarding, employment eligibility verification, or benefits administration. For more information about how we collect, use, and protect personal information, please review our Privacy Policy at . California residents may review additional disclosures at .

Senior Account Executive - Data & Analytics Location: London, 2-3 days on site Contract: Permanent Salary: £75,000-£80,000 per annum + commission. About the Role Our client is looking for a high-impact Data & Analytics Account Executive who thrives on creating new opportunities and closing deals driven by measurable business outcomes. This is a pure net-new logo acquisition role focused on selling data, analytics, and AI-led transformation solutions. You will lead with value—helping clients unlock revenue, efficiency, and smarter decision-making through data. We are looking for a hands-on hunter, not a relationship manager—someone who can build a pipeline from scratch, run consultative conversations, and close meaningful deals. What You’ll Do New Business & Pipeline Growth • Own net-new client acquisition across the UK and Europe, • Build a strong pipeline through industry-led use cases and value-driven conversations, • Engage senior stakeholders (CIO, CDO, CDAO, Heads of Analytics, Marketing, Operations) Data-Led Selling (Core to the Role) • Lead with data maturity, ROI, and business outcomes, • Position data as a strategic business enabler, not just technology, • Shape deals across:, • Data Engineering & Modern Data Platforms, • BI, Insights & Advanced Analytics, • AI/ML & Predictive Analytics, • Customer & Marketing Analytics, • Data Governance & Quality Deal Ownership & Execution • Own the end-to-end sales cycle from prospecting to closure, • Partner with pre-sales, architects, and analytics consultants, • Build commercially sound deals with clear ROI and phased value delivery, • Maintain strong forecasting discipline and CRM hygiene What You Bring Must-Have Experience • 8 years of B2B technology/services sales, • Proven hunter mindset with success in net-new logo acquisition, • Strong understanding of data modernization, management, and value realization, • Familiarity with AI, BI, and analytics ecosystems, • Experience with cloud data platforms (Snowflake, Databricks, Azure Synapse, BigQuery, Redshift), • Experience with BI tools (Power BI, Tableau, Looker), • Track record of closing £500K–£3M deals, • Comfortable selling consulting, implementation, and managed services, • Ability to run data-led discovery and outcome-driven sales cycles Nice to Have • Experience with value-based or outcome-led selling, • Exposure to global delivery models, • Industry experience in BFSI, Retail, Healthcare, Manufacturing, or Hi-Tech, • Familiarity with AWS, Azure, or GCP ecosystems How You’ll Be Measured • Net-new logos acquired, • Pipeline created (data-led opportunities), • Conversion rate and average deal size, • Revenue and margin contribution Why Join Us • Clear hunter mandate with autonomy, • Strong data and analytics-led value proposition, • Realistic targets aligned with market conditions, • Opportunity to grow into a Sales Director role If you are looking for the next step in your Sales career, apply today!

Senior Account Director - BETC Founded in 1994, BETC is a communications agency that reinvents the interaction between brands and creative talent. Driven by passion, curiosity, and commitment, BETC creates new ways of thinking about and seeing the world, and produces its own content in the fields of music, film, publishing, design, and more. It supports its clients, such as Lacoste, Evian, Citreon, Danone, Decathlon, Canal+, Crédit Agricole, LVMH, La Roche-Posay, and Leroy Merlin, and through producing groundbreaking work for them, we are one of earths most creatively decorated agencies. The Role. Account Leadership & Client Partnership • Acts as the day‑to‑day senior lead on the account, fully accountable for the end‑to‑end delivery of work across multiple projects and workstreams., • Builds and sustains trusted, senior‑level client relationships, commanding respect through expertise, sound judgement and calm authority., • Leads all client and inter‑agency calls and meetings — from routine status updates to high‑stakes, complex conversations — with confidence and ease., • Demonstrates objective diplomacy and judgement when navigating difficult or sensitive questions., • Develops deep internal respect; able to mobilise and align cross‑disciplinary teams to solve problems, unblock work and deliver outstanding outcomes. Both knows when to have peoples backs, and knows when to demand more from them., • Mentors and develops junior team members, build up their confidence, presentation skills and commercial understanding., • Holds regular team check‑ins, setting clear objectives, monitoring progress and alters the direction of things when needed., • Oversees project and production delivery, creates collaboration across departments and adherence to agency processes, while knowing when to re‑set or adapt those processes to meet the needs of the business. Strategic Leadership & Sector Expertise • Fully immersed in the client’s business, with good understanding of FMCG categories, brand portfolios, competitive landscapes and commercial challenges., • Brings a strong grasp of consumer behaviour, retail environments, innovation cycles and performance metrics typical to FMCG clients., • Actively interrogates briefs, providing a clear point of view and shaping strategic direction in close partnership with the strategy team., • Leads the development of robust, insightful and culturally relevant strategies that drive brand growth and business impact., • Confidently presents strategic thinking, performance results and optimisation recommendations to senior client stakeholders., • Brings cultural fluency and inspiration into the work, ensuring ideas feel contemporary, meaningful and impactful for mass audiences. Financial & Commercial Management • Identifies and goes for opportunities to grow the client relationship and build wider agency by in., • Owns budgets, scopes of work and forecasts, with full responsibility for account health., • Demonstrates a strong understanding of different agency fee models and applies them appropriately across FMCG accounts., • Ensures internal forecasting is accurate and up to date, proactively managing risks and opportunities linked to growth or decline., • Uses agency tools and processes to ensure accounts are run efficiently and profitably., • Flags issues early and escalates pragmatically, always focused on solutions. Creative Leadership • Leads and energises creative development, championing bold, original ideas and nurturing them through to execution and client buy‑in., • Is a strong creative ally, championing ambitious ideas and helping to ensure they remain strategically grounded and commercially effective by being the no-all link between client and creative., • Clearly articulates how creative work ladders back to the brief, objectives and broader brand strategy — particularly within fast‑moving FMCG environments., • Presents creative work with clarity, confidence and passion to senior FMCG stakeholders., • Translates client feedback into clear, constructive direction for creative teams, protecting the integrity of the work. Experience wanted. • Significant experience in a Senior Account Director (or equivalent) role within a creative & integrated agency. This is a must for us in this role., • Solid FMCG experience is very very desired, with a strong understanding of the pace, complexity and commercial pressure of large-scale consumer brands.

CORE is growing 📈, and we’re keen to speak to good recruiters who feel ready for their next step. If you enjoy the buzz of building relationships, spotting opportunities, and actually making things happen (not just filling jobs), it’d be good to chat 🤝 What we’re looking for • Proven background in sales, business development, account management, or a senior hospitality role, • Agency recruitment experience is ideal, especially across hospitality, retail, or service sectors 🍽️, • Comfortable winning new business, negotiating terms, and building proper recruitment solutions 💼, • Confident managing and growing key accounts, not just maintaining them 📊, • Able to handle volume – both in terms of candidates and incoming enquiries – without dropping quality What you get • Uncapped commission 💰 (no ceiling), • Team override based on company performance 📈, • Holiday increasing year on year 🌴, • Your birthday off 🎂, • 2 duvet days (after year one) 😴, • 2 weeks working fully remote from anywhere 🌍, • Hybrid working as standard 🏡, • Pet-friendly office 🐶 Why CORE We’re not your typical recruitment agency. We focus on long-term relationships over quick wins, and we work properly closely with both clients and candidates 🤝 It’s fast-paced, but not overly corporate, people here back themselves, get stuck in, and enjoy what they do. We’re also genuinely global 🌍, with a strong presence across Europe, North America, Africa, and the Middle East. Most importantly, you’re surrounded by good people who know their markets and actually care about doing a decent job.

Purpose: The Head of Residential Sales is responsible for leading and accelerating sales growth across Kinetico UK’s residential business. This role drives performance across multiple sales channels - including Direct-to-Consumer (D2C), Dealer Network, Trade, Retail, and E-Commerce - ensuring strong revenue delivery, sustainable market expansion, and customer accessibility. As a key member of the UK leadership team, the Head of Residential Sales will define and execute channel-specific strategies, lead a team of channel owners, and work collaboratively with the Head of Commercial Sales to maximise overall business performance. The role also plays a central part in developing new initiatives, expanding distribution opportunities, and strengthening Kinetico’s market presence within the UK residential water treatment sector. Key Areas of Responsibility: Sales Strategy & Leadership • Develop and deliver the UK residential sales strategy in alignment with overall business objectives., • Lead, coach, and inspire a team of channel heads across D2C, Dealer, Trade, Retail, and E-Commerce., • Set clear targets, KPIs, and performance expectations for each sales channel., • Identify and pursue new opportunities for growth, partnerships, and market expansion., • Collaborate closely with the Head of Commercial Sales to ensure cohesive national sales planning and execution. Channel Management & Growth • Oversee and drive performance within each residential channel, ensuring strong alignment with market potential., • Develop tailored strategies to optimise sales effectiveness across D2C, Dealer, Trade, Retail, and Online platforms., • Build strong relationships with key dealers, retail partners, and trade customers to strengthen engagement and loyalty., • Evaluate channel performance data to identify growth opportunities, underperforming areas, and strategic adjustments. New Business Development & Market Expansion • Lead the exploration and development of new channels and initiatives to expand product accessibility to UK consumers., • Identify and implement innovative sales approaches, partnerships, and routes to market., • Support the introduction of new products, services, and promotional models to drive demand and differentiation., • Collaborate with the Marketing team to align sales initiatives with brand positioning and customer engagement strategies. Sales Operations & Process Excellence • Ensure consistent use of CRM (Salesforce) for sales tracking, forecasting, and pipeline management., • Monitor sales performance metrics and deliver regular reports to the Managing Director and leadership team., • Drive operational efficiency and standardisation across all residential channels., • Contribute to pricing, promotions, and product accessibility strategies to optimise competitiveness. Team Development & Collaboration • Foster a high-performance culture focused on accountability, results, and customer satisfaction., • Support the professional growth and development of individual channel owners and sales team members., • Encourage cross-functional collaboration with Marketing, Finance, Operations, and Customer Service., • Partner with Global Sales and Marketing teams to align on corporate initiatives and best practices. Customer Focus & Market Insight • Maintain an in-depth understanding of customer needs, buying behaviours, and market trends., • Use insights to inform strategic decisions, enhance the customer journey, and improve conversion rates., • Ensure that customer experience remains at the heart of all residential sales activities. Key Competencies: · Strategic Leadership – Ability to define, communicate, and deliver a multi-channel sales growth strategy. · Commercial Acumen – Deep understanding of market drivers, pricing dynamics, and consumer behaviour. · Channel Expertise – Experience managing diverse routes to market (D2C, Dealer, Retail, Trade, E-Commerce). · Performance Management – Skilled in setting goals, driving accountability, and achieving measurable outcomes. · Innovation & Growth Mindset – Strong ability to identify new opportunities and develop creative market approaches. · Customer Orientation – Commitment to enhancing accessibility, engagement, and satisfaction across all touchpoints. · Collaboration & Influence – Effective at working cross-functionally and inspiring high-performing teams. · Analytical Thinking – Data-driven approach to decision-making and continuous improvement. · Adaptability – Comfortable operating in a fast-paced, evolving market environment. · Communication & Relationship Building – Strong interpersonal and presentation skills, with the ability to represent Kinetico with professionalism and credibility. Qualifications and Experience: Education • Degree (or equivalent) in Business, Sales, Marketing, or a related discipline (essential)., • Additional leadership or management qualifications (desirable). Professional Experience • Proven track record (7+ years) in sales leadership, ideally within consumer products, home improvement, or technical sectors., • Experience managing multiple sales channels, including D2C, dealer/distributor networks, trade, and retail., • Demonstrated success in driving revenue growth, team leadership, and market expansion., • Experience developing and executing channel-specific and integrated sales strategies., • Strong collaboration background with marketing and commercial counterparts to drive business alignment., • Solid experience using CRM systems (e.g., Salesforce) and data-driven sales reporting. Technical Skills • Proficiency in CRM and sales management systems (Salesforce preferred)., • Strong analytical and forecasting capabilities., • Familiarity with digital sales and e-commerce platforms., • Competence in Microsoft Office Suite (Excel, PowerPoint, Outlook). Additional Assets • Experience in the water treatment, plumbing, home appliance, or related industries (advantageous)., • Established network within trade, retail, or dealer environments., • Full UK driving licence and willingness to travel regularly within the UK. Organisational Context: The Head of Residential Sales is a key leadership position within Kinetico UK, accountable for delivering growth across all residential sales channels and ensuring the brand remains competitive and accessible in the UK market. The role works closely with the Managing Director, Marketing, and Commercial teams to align sales and business development strategies. Through effective leadership, innovation, and cross-channel collaboration, the Head of Residential Sales ensures Kinetico continues to expand its presence, strengthen dealer partnerships, and reach new customers across all consumer touchpoints.

🥤Key Account Manager – Lifestyle 🛍️Retail 📍London – 5 days in office 💰£50k + bonus Ignite are partnering with a fast growing, design led challenger brand operating at the intersection of wellness, habit change, and modern consumer lifestyle. Built in London and scaling globally, the business has created a plant powered alternative that reimagines everyday habits through aromatherapy inspired devices and blends. With a strong and growing community, the brand is stocked across a wide range of premium retailers and is on a mission to help people transition away from unwanted habits by offering a more considered, experience led alternative. Their products are focused on natural flavour profiles, sustainability, and habit replacement, with a proposition that sits firmly in the wellness and lifestyle space rather than traditional FMCG. This is an opportunity to join a brand that is challenging category norms, building a distinctive retail presence, and continuing to expand across UK and international markets. The role is based in their Camden office and operates on a 5 days per week in office basis. The role 🚀 Ignite are partnering with a fast growing challenger brand in the wellness and lifestyle space 🤝 Hiring an Account Manager to own key retail and distribution relationships 🌍 Focused on scaling global retail presence and strengthening partnerships 📈 A high impact role shaping commercial strategy and in market execution What you’ll do 🧑 💼 Act as the main point of contact for a portfolio of retail and distribution partners 🔍 Identify and unlock growth opportunities across existing accounts 📊 Drive commercial performance through distribution, rate of sale, and account expansion 📅 Build and execute trade marketing plans and promotional calendars with retail partners 🛒 Deliver standout in store and online activations that drive visibility and trial ✈️ Support travel retail growth including merchandising, training, and market insight 📦 Manage onboarding of new partners, ensuring smooth launches and accurate listings 🧾 Oversee order flow, stock coordination, and fulfilment across key accounts 🎨 Work cross functionally with marketing and creative teams to ensure strong brand execution in market What we’re looking for 🧠 Experience in account management, sales, or trade marketing within FMCG or consumer brands 🤝 Strong relationship building skills with retailers, distributors, or partners 📈 Commercial mindset with a proven ability to drive growth 🗂️ Highly organised with the ability to manage multiple accounts and priorities 💬 Confident communicator who can influence internally and externally ⚡ Proactive, hands on approach with ownership and accountability 🛍️ Genuine interest in retail, shopper behaviour, and brand building in competitive markets What happens next? 🎬 Now: Apply today with your CV which will be reviewed by our Ignite team. First Stage: Teams call with the hiring manager Second Stage: Face to face interview in the office 🤝 People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that means people can be their best authentic self. ❤️ We would love to reply to all applications, regrettably we are unable to do so due to the high volumes we receive, so if you do not hear back within 14 days unfortunately on this role it won’t be progressing. It is possible that the position could be in the process of closing, so chalk it up to bad timing. But, have no fear! There will be more opportunities. Follow us so you don’t miss them. 👀

Leon Cycle is an e-bike business that was established in Germany in 2014 and has since developed business operations in over 10 countries across Europe, North America and APAC. Leon Cycle offers a range of e-bike models from mountain bikes, EMTB, folding e-bikes, trekking e-bikes and step thru e-bikes. Our range of products are sold via both our own online website as well as E-Commerce platforms and via our dealers and our own retail stores worldwide. Currently we are hiring an Ecommerce Manager to join our team in London, as Ecommerce Manager you will be tasked with: · Take part in the definition of the overall digital sales strategy for the UK and North America. · Work hand in hand with marketing team to drive organic traffic, develop sales · Constantly optimize online stores to maximize conversion rates and performance · Overall management of brands Leoncycle/NCM/ET/FOO websites in the Uk and North America , Amazon and other local 3rd party E-Commerce platform stores such as planning, daily operations, advertising and promotions · Set up SEO to increase online presence of our website · Set up digital marketing and sales campaigns through Google, Facebook and other medium · Scheduling and communicating intensive site maintenance as needed, · Follow the global strategy to position the brand as a top e-bike player in local countries · Analyze sales-related data to predict future sales and stock forecasts Furthermore, you should have: · 10 years of working experience in E-Commerce, sales or consumer goods or marketing · Experience working with an international brand · Fluency in English · Excellent communication and interpersonal skills · Familiar with google and Facebook and other internet tools

Head of Sales & Marketing – UK Location: London, United Kingdom Reports to: Global Commercial & Marketing Director Direct Reports: 1 (Account Manager) About Vida Glow Vida Glow is a leading ingestible beauty brand built on the belief that beauty begins from within. Known globally for our clinically proven marine collagen and science-backed formulations, Vida Glow is distributed across premium retailers, professional clinics, spas, and luxury department stores worldwide. As we continue to expand our presence in the UK and European markets, we are looking for an experienced Head of Sales & Marketing to drive brand growth, commercial performance, and retail partnerships across the region. The Role The Head of Sales & Marketing – UK will lead the commercial and brand strategy for Vida Glow across the UK market. This role requires a rare hybrid profile: a commercially driven sales leader who also has a strong understanding of brand marketing and premium retail activation. You will be responsible for managing key retail partnerships (including Boots and other premium beauty retailers), driving revenue growth, executing marketing activations, and ensuring Vida Glow’s brand presence continues to strengthen across the UK market. You will play a pivotal role in localising the global brand strategy to the UK, working directly with UK agencies to bring the plans to life and ensuring it’s relevancy to the UK consumer & competitive landscape. Reporting to the Global Commercial & Marketing Director, you will work cross-functionally with global teams while leading local market execution and managing one UK-based account management team member. Key Responsibilities Commercial & Sales Leadership • Own and deliver the UK sales strategy across retail, e-commerce, and professional channels., • Manage and grow key accounts including Boots and other premium retail partners., • Develop and execute Joint Business Plans (JBPs) with key retailers to drive sustainable growth., • Identify new distribution opportunities within premium beauty, wellness, and professional channels., • Forecast revenue, manage budgets, and deliver against sales and growth & profitability targets., • Lead the UK marketing strategy in alignment with global brand positioning., • Drive impactful retail marketing activations across Boots and other key accounts., • Partner with the global marketing team to localise campaigns, launches, and brand initiatives for the UK market., • Manage in-store visibility including merchandising, retail activations, sampling and promotional activity., • Work closely with retailers on co-funded marketing initiatives and media partnerships., • Lead the execution of new product launches in the UK market, ensuring strong retail rollout and marketing support., • Identify opportunities to expand category presence across ingestible beauty and wellness., • Manage and develop the UK Account Manager, supporting account growth and operational excellence., • Work closely with global teams across marketing, operations, finance, and supply chain., • Ensure seamless execution of retail launches, inventory planning, and commercial initiatives., • Support European expansion of Vida Glow across identified markets. Experience & Skills Required • 10+ years’ experience across sales and marketing within beauty, wellness, or premium consumer brands with a minimum of 4 years across brand marketing., • Strong experience managing major UK retail accounts (Boots experience highly preferred)., • Proven track record of delivering commercial growth within premium retail environments., • Experience executing retail marketing activations and joint business plans., • Strong understanding of the UK beauty and wellness market., • Demonstrated leadership experience managing teams., • Experience working with premium beauty, ingestible beauty, supplements, or wellness brands., • Background in both brand marketing and commercial sales roles in FMCG or Beauty Industry., • Experience working within high-growth or founder-led brands. Personal Attributes • Entrepreneurial mindset with a hands-on approach to growth., • Strong commercial instincts combined with brand sensibility., • Excellent relationship builder with retail partners., • Highly organised with the ability to balance strategy and execution., • Passion for beauty, wellness, and emerging health trends., • Highly collaborative, ability to work with multiple markets. Why Join Vida Glow • Join one of the leading ingestible beauty brands globally., • Work with a fast-growing, innovation-led brand., • Opportunity to shape and scale the UK market strategy., • Collaborative and entrepreneurial company culture.

Synonymous with great British design and heritage, Globe-Trotter is a luxury travel lifestyle brand producing handcrafted luggage and leather collections. Established in 1897 and celebrating the 125th anniversary in 2022, Globe-Trotter makes the most beautiful and durable luggage in the world. The business has been Private Equity backed since 2020. Globe-Trotter is a truly global business trading in more than 80 countries, with significant brand awareness in Japan, Europe and the USA and an increasing footprint in the GCC, China and South East Asia. We are looking for a Senior Sales Assistant to support our flagship stores performance and profitability, with a focus on providing excellent customer service. Key Duties and Responsibilities • Be an ambassador of the Globe-Trotter brand, proactively manage relationships with internal and external partners, • Ensuring high levels of customers satisfaction through the delivery of outstanding customer service, always aiming to exceed customer expectations, • Create customer loyalty by capturing and adapting your advice to the individual customers’ needs and develop a strong relationship with each customer, • Be knowledgeable about all Globe-Trotter products, • Ensure store layouts are reflective of customer traffic flow to maximise sales, customer satisfaction, store presentation/appearance, image and ergonomics for customers, • Manage upkeep and condition of all equipment, fixtures and fabrics of shop premises, • Liase with customers through email, webchat and telephone., • Provide cover for the store manager in their absence., • Support the Store Manager in assessing and improving individual performance and in identifying and developing talents., • Be confident to make decisions with customer issues and deal with complaints effectively to maintain the brands reputation., • Assist in the daily management of key holding responsibilities, • Lead by example and be a role model for the team. Requirements of the role • A strong understanding of Luxury retail and sales experience is essential., • Previous experience in a supervisory or senior sales role, with experience of supporting a team., • Excellent communication and relationship building skills, with the ability to adapt to your audience., • Be resilient with the ability to keep calm under pressure., • Experience in sales generation and managing the achievement of sales results., • Flexibility to work non-traditional hours, including days, evenings, weekends and holidays., • Knowledge of additional languages would be advantageous.

Purpose: The Sales Manager is responsible for leading and accelerating growth within Kinetico UK’s Direct-to-Consumer residential sales channel. This role focuses on improving the efficiency, capability, and conversion performance of the current Water Treatment Experts, while supporting a structured expansion into new territories. The Sales Manager will champion innovative ways of selling, raise in-home demonstration-to-sale conversion rates, embed referral-led growth, and increase average sale value through solution-led customer interactions. The role is central to delivering a premium, consistent customer experience and driving scalable D2C growth aligned to Kinetico UK’s wider residential strategy Key Areas of Responsibility: Direct Sales Strategy & Leadership • Deliver the Direct sales plan in line with the national residential growth strategy., • Lead, coach, and motivate WTEs to achieve and exceed sales targets., • Set clear KPIs and performance expectations for individual reps and territories., • Build a high-performance culture focused on customer outcomes, accountability, and continuous improvement., • Provide regular performance insights and recommendations to the Head of Residential Sales. Efficiency & Capability Uplift of Water Treatment Experts • Increase productivity and effectiveness of the existing WTE team through structured coaching, ride-alongs, and skills development., • Identify performance gaps and deploy targeted training plans covering product knowledge, consultative selling, and closing skills., • Improve pipeline discipline, CRM (Salesforce) usage, and route planning to maximise demos per rep and success per visit., • Standardise best-practice approaches across the team to ensure consistency and scalability. Conversion Improvement (In-Home Demonstration → Sale) • Own and improve the Direct demonstration journey to raise conversion rates., • Strengthen WTE capability in needs-based selling, value articulation, and objection handling., • Analyse lost sales data to identify barriers and implement corrective actions., • Introduce structured coaching and playbooks to drive improvement in close rate, confidence, and customer trust. Territory Expansion & Growth Delivery • Support the phased expansion of Direct coverage into new UK territories., • Assess territory performance and growth potential, recommending recruitment or resourcing where needed., • Ensure new territories launch with consistent standards of sales process, customer experience, and reporting., • Track ramp-up performance and implement interventions to hit early-stage growth milestones. Innovative Selling & Customer Experience Excellence • Test and implement new ways of selling aligned to market trends and consumer behaviours (e.g., hybrid/virtual demos, digital lead nurturing, consultative water assessments)., • Work with Marketing to align Direct messaging, lead quality, and campaign effectiveness., • Ensure every customer interaction reflects a premium Kinetico experience, from first contact through install handover., • Monitor satisfaction, feedback, and complaints and drive continuous experience improvements. Referral Programmes & Increased Value per Interaction • Embed referral-led selling as a core Direct growth engine., • Ensure WTEs confidently ask for referrals and understand how to position them as a customer benefit., • Design and refine referral mechanics, incentives, and tracking to optimise lead volume and conversion., • Increase average sale value through solution bundling, upgrades, and add-on selling (e.g., RO + softener, service plans, premium options)., • Track and improve AOV, attach rates, and referral-to-sale outcomes. Sales Operations, Reporting & Cross-Functional Collaboration • Ensure disciplined CRM usage for lead tracking, forecasting, and pipeline management., • Provide weekly/monthly reporting on revenue, productivity, conversion, AOV, referral performance, and territory progress., • Collaborate with Service, Operations, and Warehouse/Logistics to ensure smooth installs and consistent customer promise delivery., • Partner with Finance to support accurate forecasting and performance tracking. Key Competencies: · Direct Sales Leadership – strong ability to lead field-based, consultative in-home sales teams. · Performance Coaching – proven skill in uplifting capability, productivity, and conversion through hands-on coaching. · Commercial Acumen – strong understanding of revenue drivers, margins, and value-based selling. · Customer Orientation – commitment to premium customer experience and trust-based selling. · Innovation & Growth Mindset – proactive in exploring new selling approaches and territory models. · Analytical Thinking – data-driven approach to improving conversion, efficiency, and AOV. · Collaboration & Influence – able to work cross-functionally and create alignment around customer outcomes. · Adaptability – comfortable operating in a fast-moving and evolving residential market. · Communication & Relationship Building – strong interpersonal skills with reps, customers, and stakeholders. Qualifications and Experience: Education • Degree (or equivalent) in Business, Sales, Marketing, or related discipline (desirable but not essential). Professional Experience • Proven track record in leading or managing direct/field sales teams (5+ years preferred)., • Demonstrated success improving sales conversion rates and productivity in consultative selling environments., • Experience with in-home demonstration selling models (home improvement, technical consumer products, premium retail, or similar)., • Evidence of implementing referral programmes or increasing AOV through solution-led selling., • Strong collaboration history with marketing and operational teams., • Solid experience using CRM systems (Salesforce preferred) and sales performance reporting. Technical Skills • CRM proficiency (Salesforce preferred)., • Strong analytical and forecasting ability., • Competent with Microsoft Office (Excel, PowerPoint, Outlook)., • Familiarity with digital lead handling, hybrid selling, or e-commerce-supported sales is an advantage. Additional Assets • Experience in water treatment, plumbing, or technical in-home sales environments (advantageous)., • Full UK driving licence and willingness to travel regularly Organisational Context: The Sales Manager is a critical role within Kinetico UK’s Residential Sales structure, accountable for driving performance and growth in the Direct-to-Consumer channel. Reporting to the Head of Residential Sales, the role leads the Water Treatment Expert team through a journey of efficiency improvement, conversion uplift, and geographic expansion. Through strong leadership, innovative selling methods, and a relentless focus on customer experience, the Sales Manager D2C ensures Kinetico continues to grow its residential footprint and maximise value from every customer interaction.

ABOUT MAX MARA FASHION GROUP Max Mara Fashion Group is recognised throughout the world as the precursor of modern pret-à-porter fashion. The Company was founded in 1951 with the aim of offering “haute de gamme” feminine clothing, produced according to excellent industrial processes. Passion, commitment and tradition have created a unique fashion style. Job Description: Marella Key Holder (40 Hour/Week) – Harrods – London The Role We are seeking a motivated and commercially driven Key Holder to support the leadership team in delivering exceptional sales performance and world-class client experience. As a Key Holder, you will act as a brand ambassador and role model for the team, supporting daily operations and taking ownership of the concession in the absence of management. Key Responsibilities Sales & Client Experience • Deliver exceptional, personalised service in line with luxury retail and Harrods standards, • Achieve and exceed sales targets and KPIs, • Build and maintain a strong personal client base through proactive clienteling, • Develop long-term relationships to drive loyalty and repeat business, • Provide expert styling advice and product knowledge Leadership & Team Support • Act as Manager on Duty when required, • Lead by example in sales, service, and professionalism, • Support and motivate the team to achieve concession targets, • Assist with onboarding and mentoring new team members, • Demonstrate strong people management skills, with the ability to guide, support, and develop team members effectively Operations & Store Standards • Support opening and closing procedures and ensure store security, • Maintain exceptional visual merchandising and boutique standards, • Support stock management, replenishment, and deliveries, • Ensure compliance with Harrods and brand operational procedures About You • Previous experience in premium or luxury retail, • Strong sales track record and client-focused approach, • Excellent communication and interpersonal skills, • Professional, reliable, and trustworthy, • Strong organisational skills and attention to detail, • Proven people management skills with the ability to lead, motivate, and develop a team, • Good knowledge of Microsoft Office, particularly Excel and Word Desirable: • Experience working within Harrods or luxury department store environment, • Previous senior sales or supervisory experience, • Clienteling experience What We Offer • Opportunity to work within Harrods, a world-leading luxury environment, • Career development within Marella and Max Mara Fashion Group, • Competitive salary and benefits, • Supportive and collaborative team environment

Senior National Account Manager - Foodservice • c.£70,000, • Car Allowance, • Bonus, • Private health care, • Pension, • 1 day per week in Southeast Based office About the Business: This is a smashing role with a top class, premium food company. If you are a foodie, then this is without a doubt one for you. This is a business and set of people who deliver unwavering quality to our supermarket shelves & to us the consumers. A business that has been in operation for a century with nostalgic brands and some phenomenal new success stories across retail are looking at their next stage of growth. They have already invested in a new factory, further warehousing & infrastructure. They have posted consistent year on year growth to north of £100m turnover, delivering significant profit which has led to this self-funded, seven figure investment keeping this business debt free. The next port of call, now the infrastructure is in place, is to add to their brilliant team. They are a great bunch who enjoy the thrill of the commercial chase, growing sustainable & robust businesses and empowering people to really deliver best in class consumer products. The Role: Senior National Account Manager – Foodservice We require a Senior National Account Manager with multiple fiscal cycles under your belt to come in and drive the Foodservice channel across Bidfood and Brakes. The growth will come from increasing distribution through the current product portfolio, and driving your team of reports across the route to market, on trade and end user customers sets. They already have the relationships in place, so this is about making your own mark & delivering on those across Foodservice. You must have food or beverage experience with a strong understanding of route to market, foodservice, Vending & HORECA. You will full responsibility for the growth of your customers and a keen eye for growth in OOH. About You: To be successful we need a passionate team player who exudes positivity and a can-do attitude. This is a business focused on strong values and sustained growth so the focus on doing the right thing is a must. You will already have a strong background in large, branded consumer business and have experienced multiple rotations within the OOH sector. People management experience is important too, whether that be a direct report or field team management internally or externally. Food experience is essential here. This is a business of foodies who have some of the most fantastic products in their categories sold to Tesco and Michelin starred restaurants. Category data and insight led working is key to continuing the customer success story they have here too and remember this is not a big business it’s more like a start up in nature, agility, speed and being able to don more than one hat is key here. What you need to bring: • Experience in a sales & people management., • National Key Account experience in a branded FMCG business., • Experience of food is essential., • OOH/Foodservice customer experience is essential Bidfood Brakes RTM Channels, • Positive team player., • Strong relationship skills, both internally and externally to entice people., • SME mindset - don multiple hats. Most importantly, this is about your style, this is a business that puts the customer, and its employees at the forefront of everything they do. We need team players who want to have fun and genuinely enjoy what you do. If you want a food focused, family owned, genuinely nice bunch of people with a cracking brand portfolio then lyle.edwards@ecwsearch or on 0207 4594877. Alternatively apply via Linked In.

An exciting opportunity for an E-commerce Site Merchandiser to join a fast-paced, digitally-led retail business. This role sits at the heart of the online trading function, ensuring products are accurately launched, optimised, and maintained across the site. It’s a highly operational role, ideal for someone detail-oriented who thrives in a cross-functional environment and enjoys working with product data, pricing, and promotions. Key Responsibilities • Manage the end-to-end process of launching new products online, including product data, imagery, descriptions, and tagging, • Maintain accurate and consistent on-site product information to support a seamless customer experience, • Implement pricing updates and promotional activity in line with trading and marketing plans, • Collaborate with cross-functional teams including merchandising, marketing, and customer support to ensure alignment on product and inventory, • Work closely with technical and operational teams to resolve product display or delivery issues and support new launches Skills & Experience • Previous experience in e-commerce merchandising or online trading environments, • Strong attention to detail with experience managing product data and on-site accuracy, • Comfortable working in a highly operational, process-driven role, • Experience implementing pricing and promotional updates, • Strong stakeholder management skills, with the ability to work cross-functionally Project Scope & Duration 6-month contract supporting ongoing product launches and trading activity Day Rate £250 - £350pd Location & Workplace Policy Hybrid working, 2-3 days pw office based in London IR35 Status Inside IR35 Our freelance roles move quickly, so if you're interested in being considered for this opportunity, please submit your credentials and availability as soon as possible. Major Players are the UK’s leading marketing and creative talent agency, and over the last three decades we’ve consistently championed our people and communities. As a proud B Corp™, we are committed to improving diversity, equity and inclusion within the industries we service, creating impactful and sustainable change for our partners, candidates and employees. We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law. For further information about our DE&I commitments, please visit:

Assistant Store Manager - Fashion Retail (London, UK) Urban Revivo, a fashion brand under the FMG Group, is seeking a commercially minded Assistant Store Manager to support our Covent Garden store in London. In this role, you will work closely with the Store Manager to drive sales performance, maintain operational excellence, and deliver a strong customer experience. We are looking for a proactive leader with solid commercial awareness and strong product understanding and someone who can identify best sellers, respond quickly to slow-moving stock, and adjust merchandising strategies to maximise sell-through and profitability. You will support the leadership and development of the team, contribute to achieving sales targets, and ensure brand standards are consistently upheld. This is an excellent opportunity for a results-driven retail professional to grow with URBAN REVIVO in a key London location. Key Responsibilities: • Sales & KPI Achievement - Support the Store Manager in driving store performance by monitoring key KPIs, analysing sales trends, and implementing clear action plans to maximise sales and profitability., • Team Leadership & Development - Lead and motivate the team to deliver high service standards and strong sales results. Provide regular coaching and feedback to build a confident, performance-driven culture., • Operational Excellence - Ensure smooth day-to-day operations, including opening and closing procedures, cash handling, health and safety compliance, and loss prevention., • Stock & Merchandising - Monitor product performance and support effective stock control. Maintain high visual merchandising standards and adjust product placement in line with commercial priorities and trading trends., • Customer Experience - Lead by example on the shop floor, champion a customer-first approach, and handle customer queries professionally and efficiently. What We’re Looking For: • Passion for fashion retail and an understanding of current industry trends, • Minimum 3 year of experience in fashion retail management, • Strong knowledge of stock management, visual merchandising, and team leadership, • Ability to analyse sales data and implement commercial strategies, • A proactive and organised approach with excellent problem-solving skills Why Join URBAN REVIVO? • Exciting career growth opportunities in a leading fashion retailer, • Competitive salary with performance-based bonuses and commission, • Generous staff discount on the latest collections, • Extra allowances and incentives If you're passionate about fashion and ready to take the next step in your retail career, apply now and be part of URBAN REVIVO’s journey in the UK market!

Job Description Title: Flagship Store Manager - Regent Street Reports To: Retail Director Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Flagship Store Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Flagship Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards within a high traffic location. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Manging employee relations with people-driven approach, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM objectives including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs, analyse trends, and build a business action plan accordingly, • Build a strong network with local stakeholders on forecasts, opportunities, and challenges, • Animate and motivate the team to develop the business Operations & Compliance • Ensure compliance with scheduling, operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee compliance on stock management, store audits, deliveries, inventory accuracy, and shrinkage Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 5+ years of progressive experience in luxury or premium retail, including at least 5 years in store leadership, • Experience managing large teams in high traffic environment, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Team-focused and client-centric, • A strong commercial mindset, • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Store Manager Location: London, Sloane Square Reports to: Head of Retail About us DeMellier is a London-based brand that was founded with the vision of doing things differently: to design handbags that would make women feel empowered, made ethically and sustainably, while giving back to those who need it most. These principles guide everything we do. All our pieces are crafted ethically in Europe using the finest sustainably sourced materials. We champion equality, and for every piece sold, we fund vaccines and medical treatments aimed at saving the life of a child in need. So far, through our permanent charity initiative, ‘A Bag, A Life’, in partnership with SOS Children’s Villages, we have funded over 2.5 million vaccines. Join us and be part of an award-winning, purpose-driven brand that fosters creativity, collaboration, and meaningful impact within the luxury industry. The role DeMellier is opening its first-ever physical store on Sloane Square in September 2026, marking a major milestone for the brand. We are seeking an exceptional Store Manager to lead this launch and shape the future of our retail presence. This is a unique opportunity to become the first Flagship Store Manager for the business with full ownership of setting the tone, standards, and success of the store from day one. The person in this role will play a defining part in building the team, creating an outstanding client experience, and driving commercial performance in one of London’s most prestigious locations. As Store Manager, you will lead all aspects of the store, from performance and operations to people and service. Reporting to the Head of Retail, you will act as a true brand ambassador, bringing DeMellier’s values to life through every client interaction and team decision. The store has been designed to reflect a residential environment. The Store Manager is responsible for delivering this concept through consistent team behaviour, customer service, and operational delivery. Main responsibilities Client Experience and Clienteling • Own the end-to-end client experience from entry to exit, regardless of purchase., • Build and lead a VIP clienteling programme that converts first-time visitors into long-term clients and long-term clients into advocates, • Plan and deliver in-store events with defined commercial objectives, including client acquisition, retention, and appointment booking., • Drive store traffic through client relationships, community engagement, and local partnerships., • Develop and maintain relationships with neighbouring businesses and the Sloane Square community. Positioning DeMellier as a natural part of that neighbourhood, • Coach and train the team to ensure consistent delivery of brand welcome standards, client storytelling, and customer adaptive selling, • Oversee the Founding Client Programme at launch, ensuring all new clients are captured, followed up, and retained. Team Leadership and Coaching • Lead, develop, and manage the store team, acting as a role model for our values and vision., • Communicate clear expectations, targets, and ways of working, ensuring the team understands the rationale behind standards and decisions., • Address team questions and concerns directly, maintaining consistency with brand standards and service expectations., • Coach the team on product knowledge and brand storytelling to ensure consistent and accurate client communication. Commercial Performance • Own the store P&L and monitor daily trading metrics, including conversion, average transaction value, units per transaction, CRM capture rate, and hourly performance., • Proactively monitor and act on trading performance in real time, addressing underperformance, resolving product conversion issues, and unlocking sales opportunities., • Report weekly to the Head of Retail with accurate performance data and relevant context, • Identify and execute opportunities to drive revenue through clienteling, events, local partnerships, and in-store activity., • Accountable for the delivery of store revenue, conversion, and CRM targets. Operations • Manage daily store operations across two floors in line with brand and location demand, • Oversee stock management with the Stock Controller, ensuring back-of-house standards match front-of-house standards., • Manage staffing rotas across seven-day trading, including early and late shifts, ensuring keyholder cover at all times., • Lead pre-opening activities, including stock intake, visual merchandising setup, team onboarding, and soft launch, through to store opening on 1 September 2026. Requirements • 3-5 years’ experience as a Store Manager in accessible luxury, premium, or contemporary fashion, • A track record of building, coaching, and managing high-performing client-facing teams, • Strong clienteling experience and understanding of CRM as a commercial tool, • Experience managing a store P&L and responding to trading performance, • Experience delivering in-store events with commercial objectives, • Ability to work at a pace while maintaining accuracy and standards, • Experience in store openings or pre-opening phases (desirable), • Strong communication skills, with confidence in presenting to senior stakeholders, • Alignment with DeMellier’s values, including sustainability, gender equality, and social impact Benefits • Annual Leave package increasing the longer you stay with us, • Enhanced company maternity policy, • Time given yearly to volunteer for a charity of your choice, • Employee Discount: 50% off Stock and up to 90% off Seasonal Sample Sales

Join the Team Where Solutions Live! Robert Dyas isn’t just a shop. For over 150 years, we’ve been the "everything store" for our customers—from DIY experts to kitchen enthusiasts. We are looking for energetic, retail-loving Store Managers to lead our teams across the London Region. We need leaders who can turn a "where do I find a lightbulb?" moment into a five-star customer experience. The Role: What You’ll Do As a leader in our London stores, you aren’t just watching the clock; you’re running a business. Your mission is to make your store the heart of the high street. • Lead with Heart: Inspire, coach, and develop a diverse team to reach their full potential., • Drive the Numbers: Use your commercial savvy to hit KPIs, manage stock, and maximize sales., • The Customer First: Set the gold standard for service, ensuring every customer leaves with exactly what they needed (and maybe a few things they didn’t!)., • Master the Floor: From eye-catching merchandising to slick operations, you’ll keep the store looking sharp. What We’re Looking For • Retail Pedigree: Experience in a fast-paced retail management role is essential., • London Energy: You thrive in the fast-moving, unpredictable nature of London retail., • Problem Solvers: You’re proactive, resilient, and ready to tackle any challenge with a smile., • Commercial Spark: You understand how to read a P&L and turn data into floor-level action. Why Robert Dyas? We value our people as much as our history. When you join the family, you get: Competitive salary, performance based bonus, generous holidays, discount at Robert Dyas and sister companies - Ryman and Boux Avenue, not to mention the career growth. Ready to lead the way? If you have the passion for products and the people skills to match, we want to hear from you. Apply Now: Send us your CV and a brief note on why you’re the perfect fit for the Robert Dyas London team.

Overview Our client is a high luxury retail house operating within a boutique environment, recognised for delivering refined client experiences across ready-to-wear, accessories, and jewellery categories. They are currently seeking a Fine Jewellery Specialist to join their team, playing a key role in elevating and developing this category within the boutique. This position is suited to individuals with exposure to fine or premium jewellery, combined with a strong interest in developing deeper expertise within the category. The role will also require versatility across other product categories, ensuring a seamless and well-rounded client journey. Key Responsibilities Fine Jewellery Expertise & Category Development · Act as the in-store specialist for fine jewellery, supporting the growth and visibility of the category · Build credibility with clients through confident product storytelling and a strong understanding of materials, craftsmanship, and design · Identify opportunities to introduce clients to jewellery through styling and cross-category selling · Support the wider team in developing their awareness and approach to the jewellery category Clienteling & Relationship Management · Develop and manage a portfolio of clients, with a focus on long-term engagement and loyalty · Drive proactive outreach through appointments, CRM activity, and personalised follow-up · Deliver a highly tailored and elevated client experience, adapting to individual preferences · Build trust with a discerning clientele, ensuring consistency and discretion in all interactions Sales Performance · Achieve and exceed individual sales targets, contributing to overall boutique performance · Maximise sales opportunities through cross-selling across ready-to-wear, accessories, and jewellery · Maintain strong awareness of business performance and individual contribution · Actively contribute to commercial initiatives within the boutique Product Knowledge & Styling · Maintain strong product knowledge across jewellery as well as complementary categories · Stay informed on new launches, product updates, and evolving trends · Translate product knowledge into confident styling recommendations and client conversations Team Collaboration · Work closely with the wider team to ensure a consistent and elevated boutique experience · Share knowledge and contribute to a collaborative and performance-driven culture · Participate actively in daily briefings and team initiatives Operational Standards · Ensure adherence to all boutique procedures, including CRM usage, transactions, and stock handling · Maintain exceptional standards of presentation and organisation within the boutique · Support inventory control and loss prevention processes · Ensure accuracy and professionalism across all operational touchpoints Profile · Experience within luxury or premium retail, with exposure to jewellery or a strong interest in the category · Background may come from fine jewellery or premium jewellery environments, rather than ultra-high jewellery · Strong clienteling ability, with experience building and maintaining long-term client relationships · Highly professional, well-presented, and articulate in communication · Commercially driven, with a proven ability to deliver strong sales performance · A collaborative team player with a proactive mindset · Passion for product, styling, and delivering a refined client experience · Additional language skills are advantageous Why Join · Opportunity to develop as a specialist within a growing jewellery category · Work within a boutique environment that values client relationships and service excellence · Be part of a high-performing and collaborative team · Strong potential for long-term development within a luxury retail environment

Job Description Title: Sales Associate Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Mandarin speaker, • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Job Title: Assistant Store Manager Location: London Role Overview The Assistant Store Manager supports the Store Manager in overseeing all aspects of operations within the Flagship Victoria Beckham Boutique in London. This role plays a key part in driving store performance, delivering exceptional client experience, and supporting team leadership to ensure overall store excellence. Key Responsibilities 1. Brand & Client Experience Brand Representation • Support the delivery of a first-class client experience, driving conversion and building long-term client relationships, • Lead by example on the shop floor, actively engaging with clients and supporting the team to achieve sales targets, • Contribute ideas and support initiatives such as events, partnerships and client engagement activities 2. Store Operations Daily Operations • Support the smooth running of daily store operations, ensuring high standards are consistently maintained, • Support the Store Manager in driving KPIs and achieving sales targets, • Support rota planning to ensure appropriate coverage, particularly during peak trading periods 3. Team Leadership & Development Team Leadership • Support the Store Manager in leading, motivating and developing a high-performing team, • Support the delivery of product knowledge and brand training to the team, • Provide regular coaching and feedback to support individual performance, • Build effective relationships with Head Office teams and support communication between store and central functions Essential Skills and Requirements • Luxury retail experience, ideally in a supervisory or assistant management role, • Strong sales focus with experience in achieving KPIs and targets, • Passion for delivering exceptional client experience, • Strong communication and interpersonal skills, • Highly organised with the ability to multitask in a fast-paced environment, • Proactive and solution-oriented mindset, • Professional, polished and aligned with brand standards, • Ability to support and motivate a team, • Good understanding of luxury retail, client expectations and market trends Personal Attributes • Positive, energetic and collaborative, • Resilient and adaptable in a fast-paced environment, • Strong attention to detail, • Confident and approachable, • Committed to personal and team development

Salary: £30k + 100% OTE Equity: 0.08% to 0.1% Location: Shoreditch, London In person/remote: 4x/week in-person; hours 09:30-18:30 Benefits: therapy, minimum 30 days holiday + bank holidays + day off for birthday + company shutdown over Xmas, company-paid lunch on Thursdays About the company Spill’s mission is to reduce unnecessary emotional pain by making high quality mental health support easily accessible for people around the world. We have already achieved a lot, we recently delivered our 100,000th therapy session that was free for the person who accessed it, but still have so much more to do. Our product is ranked as the UK’s #1 employee assistance programme on Trustpilot, we are proud to support more than 600 small to medium sized organisations (including big names like Hello Fresh, Cleo and Wild) and over 30,000 employees. On the company itself, we operate with an intentionally small HQ team (currently 6 full time employees, 2 are engineers), and we work in-person together in Shoreditch, London. We could go on, but our company handbook is public, so you can read that here to get a fuller sense of the company’s mission, strategy and ways of working. About the role Over the past year we’ve successfully expanded our market presence by refining our product offering and building scalable and cost-effective channels for growth. With rising market demand for impactful mental-health related employee benefits, now’s the time to expand our marketing and sales team to continue on this trajectory. You can think of this role having three important missions at Spill: • Drive growth: You're directly responsible for fuelling Spill’s growth and helping it reach the next stage. Every deal you close brings in revenue that funds product development, new hires, and expansion. At a startup, your individual contribution has an outsized impact on whether the company succeeds or fails., • Solve real problems: Your main focus is to help businesses solve specific people-related challenges by introducing them to a product that can genuinely improve their operations. You're not just selling software - you're helping companies to improve employee productivity, reduce absenteeism, and free up precious HR resource., • Be the voice of the customer: You're the bridge between the market and the product team. You’re responsible for gathering valuable customer insights and sharing with the wider team to help shape the product roadmap, ensuring what gets built actually meets real market needs. What this role will actually do You’ll be the first AE to join our team, reporting directly into the Head of Marketing and Sales. As a two person team you’ll be focused on bringing Spill’s mental health and wellbeing offering to SMEs globally, on the frontlines of advancing our mission to transform the health and happiness of the world, one workplace at a time. This is your chance to join a high-performing team at an inflection point. The product and pitch are proven, and now we need someone who can execute with speed and intensity to help us capture the momentum and scale to the next level. Here are some examples of the types of tasks/projects you’re likely to be working on: • Preparing and presenting product demos. You'll need to build a good understanding of each prospects' pain points and needs at the start of the call, then tailor the product demo to their specific use case., • Managing your pipeline. You’ll be maintaining disciplined CRM hygiene by logging activities, moving deals through stages, and keeping accurate records of all communications., • Nurturing and closing deals. You'll be following up with prospects at various stages, answering questions, and sharing resources to nurture and convert leads post-demo., • Account management: You’ll continue post-sale relationship management to ensure that every new customer has a smooth onboarding experience., • Tracking sales performance: You'll track and monitor your progress toward monthly and quarterly sales targets, calculating what you need to close to hit your numbers. Requirements • You have experience working in a customer facing role. This doesn’t necessarily have to be a sales role, it could be a related field e.g. customer success or account management, recruitment, project management or retail/hospitality management., • You’ve got a basic understanding of full-cycle sales processes including outbound prospecting, discovery, pitching, product demonstration, proposal development, negotiation, and closing., • You thrive in a fast-paced, mission-driven start-up environment. This often means moving quickly, being adaptable and being willing to contribute beyond the remit of your core role., • You’re self-motivated and resilient. You thrive with ambiguity, handle feedback well, and stay motivated without the need for constant oversight., • You’re results driven, competitive and motivated by hitting targets, meeting deadlines and contributing to the overall growth of the company., • You have excellent written and verbal communication, negotiation, and relationship-building skills. That said, we recognise that experience will vary a lot between people, so please don't be put off if you don't meet these criteria exactly. We care about outcomes rather than tickbox criteria, and it's often the case that the perfect person for the role has a CV that looks a little different. Research (by Harvard University) shows that women are particularly likely to second-guess themselves and not apply — so if you're worried you don't meet all the criteria, get in touch anyhow and let us do the worrying. Nice to haves: • You have experience working in a B2B SaaS or SME sales environment, or a mission-driven or healthcare-focused organisation., • You’re comfortable using CRM tools like Hubspot.

Flagship Store Director Industry: Designer toys and collectible pieces Location: London Job type: Full time, Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Regular team events that bring our people together to share ideas and celebrate our work, • Access to Aon employee benefits, a discount platform with hundreds of offers across shopping, travel, leisure, health, technology, food, and more The Role and Candidate The Flagship Store Director is responsible for the overall leadership, performance and operational excellence of the company’s flagship retail location, operating across a large, multi-level retail space. This role oversees all store functions, including sales performance, customer experience, team management, visual merchandising, stock control and compliance. The position requires a strong and experienced retail leader capable of managing a large team within a high-traffic, high-volume environment. The Flagship Store Director ensures alignment with company strategies and objectives, driving consistent execution of brand standards and operational procedures. A key focus of this role is to recruit, develop, and motivate a high-performing team, fostering a positive, customer-centric culture that reflects the company’s values. The Flagship Store Director also collaborates cross-functionally with internal departments to support business goals, major activations, and seasonal initiatives. This position plays a critical role in representing the brand at its most visible retail location, setting the benchmark for operational excellence, employee engagement, and customer satisfaction across the store network. Responsibilities • Provide strategic leadership and inspire a team of 60+ employees, fostering engagement, motivation and high performance., • Cultivate a dynamic, customer-centric culture that reflects the brand’s values and enhances the in-store experience., • Drive sales growth and achieve ambitious targets while maintaining exceptional operational standards and KPIs., • Oversee all store operations, including workforce planning, inventory management, visual merchandising, and overall store presentation., • Lead recruitment, onboarding, coaching and professional development initiatives to build a skilled and committed workforce., • Ensure flawless execution of seasonal launches, brand activations and flagship-specific promotional events., • Collaborate cross-functionally with key departments to align store priorities with broader business objectives., • Maintain strict compliance with health & safety, loss prevention and operational procedures in a fast-paced environment. Required Qualifications • At least 5+ years of proven track record in managing and developing large retail teams (60+ employees) within high-traffic, high-volume environments., • Exceptional leadership, coaching and communication skills, with the ability to inspire and develop teams., • Results-driven with a strong focus on achieving commercial objectives while maintaining operational excellence., • Extensive experience in scheduling, performance management, reporting, recruitment and large-team coordination., • Highly organized, adaptable and capable of thriving under pressure in a fast-paced flagship setting., • Genuine passion for pop culture, collectibles, and delivering memorable customer experiences. Desired But Not Essential • Knowledge of CEGID, • Knowledge of Mandarin and/or European languages If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

Japanese speaking Planning Manager Ref: WL47265 A Japanese electronics company is currently recruiting a Planning Manager to work in their West London office. In this role, you will be responsible for overseeing the sales planning and stock procurement process, ensuring optimal sales and inventory levels across various channels. The ideal candidate should have strong analytical skills, attention to detail, and a deep understanding of inventory management and retail operations. Understanding of Japanese culture and Japanese language skill is essential. ELIGIBLE APPLICANTS: • (O) Eligible visa: Permanent residence, Spouse, Partner VISA SUPPORT: No BENEFITS: Medical Insurance TYPE: Permanent, full-time WORKING HOURS: Monday to Friday, 35hrs/week SALARY: £46-49k depending on experience + bonus START: ASAP LOCATION: West London Benefits: Private health insurance, generous pension scheme, Learning program, Employee Discount etc Planning Manager Main Responsibilities: • Develop and oversee the creation and ongoing updates of sales plans for each product and sales channel/key account, • Collaborate closely with sales, direct e-commerce, and marketing teams in both the UK and HQ to strategise and manage the sales plans for each product and channel, • Analyse stock and sell out data to identify, report, and capitalise on trends, challenges, and opportunities, • Utilise data to make informed decisions for purchase planning, • Develop and execute comprehensive stock planning strategies to ensure optimal inventory levels, • Coordinate with HQ to manage the purchasing process, ensuring timely and cost-effective procurement, • Work closely with sales and marketing to optimise inventory for all brand and seasonal campaigns, • Manage the entire cycle of the product, from initial introduction to discontinuation, • Collaborate closely with cross-functional teams to develop strategies and carry out product launches, oversee transitions, and handle obsolete inventory, • Work in close collaboration with internal store, e-commerce site, and external retailers to align inventory levels, sales forecasts, and promotional plans, • Meticulously monitor sales performance and adjust stock levels to meet demand and achieve sales targets, • Prepare and present monthly reviews detailing inventory status, sales performance, and purchasing activities, • Analyse data to identify trends, opportunities, and areas for improvement, • Support profitability improvement and identification of opportunities through profit analysis and preparation of annual budgets, • Manage and accurately record invoicing and actual costs, • Monitor and provide updates on performance indicators such as sales quotas, inventory levels, and net profitability, • Devise and execute strategies to achieve KPI objectives, • Motivate, lead, and enhance the skills of the Planner, • Collaborate closely with various stakeholders within the company Planning Manager Ideal Candidate: • Minimum of 2 years of experience in sales and purchase planning, preferably within consumer goods industries, • Exceptional analytical skills, • Excellent organisational and time-management abilities, • Proficiency in Excel and Microsoft Office Suite, • Proficient in inventory management software (Previous JDE or eStar experience will be highly advantageous), • Strong written and verbal communication skills, • Experience working within a Japanese organisation/culture, • Business level fluency in both English and Japanese ** All applicants for the Planning Manager must have the right to work in the country as the Company is not able to offer visa support. *We regret that we cannot accept applications from Working holiday visa, Graduate or Student visa holders. *When contacting us, please include the job reference number (Ref: WL47265) at the top of your message. If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.

Job Description As a Store Supervisor - Wembley at Levi Strauss & Co. you will have the opportunity to work in an environment where change and ideas are celebrated. You will be the fundamental link between our products and customers, whilst supporting and developing our Stylists. Key Parts Of The Role • Support and deputise if needed the management team in delivering KPI’s and implementing profit opportunities at Wembley Store, • Implement individual, daily and weekly sales targets for the store team to improve store performance as a Supervisor in Wembley, • Monitor KPIs and teams performance through running reports and updating the management team in Wembley, • Assist with store operations such as stock management, payroll, admin and rota, • Assist with the customers journey by offering an exceptional 1-2-1 service and ensure the customer comes first, • Inspire, motivate and develop the team through training, coaching and product knowledge as a store supervisor in Wembley Our Ideal Candidate • Passionate about the brand and living our values, • Strong customer service skills and experience in efficiently managing a team, • A good track record of developing and growing your team, • Experience in working to and driving KPIs and sales targets within retail as well as a good understanding of store operations, • Open to working at Wembley Store As part of LS&Co. you will be entitled to some incredible benefits, competitive salary and the opportunity to work for an iconic brand. As well as working for a much loved brand in a great working environment as a store supervisor, you will also have the opportunity to develop on the skills needed for your future career at Levi Strauss & Co. So if you’re a lover of all things denim and think this role is for you please submit your application today! LOCATION Wembley Store - Levi FULL TIME/PART TIME Full time

Are you passionate about retail and are driven by the world of luxury skincare? Our sister brand La Prairie is seeking a Business Manager to lead their Harrods counter. La Prairie at Harrods, one of London’s most prestigious retail destinations, offers an exceptional opportunity to lead one of our most iconic counters. As a Business Manager, you will oversee a team of 11 beauty consultants and therapists, driving business growth and delivering exceptional client experiences that embody the La Prairie standard of excellence. You will be responsible for achieving and maximizing retail objectives, elevating brand presence, and ensuring the highest level of in-store presentation consistent with La Prairie’s luxury heritage. Through strategic leadership, effective recruitment, and performance management, you will inspire and act as a role model to your team to provide best-in-class service and transform every customer interaction into a true luxury experience. Your goal will be to strengthen La Prairie’s position within the skincare category, in full alignment with the brand’s strategic vision and roadmap. Main Accountabilities Business Planning • Deliver annual retail sales targets through effective business planning and strategy execution., • Define and monitor weekly sales targets, providing clear rationale and performance updates., • Drive retail growth by developing and reviewing business plans and event activities; share detailed progress reports twice yearly., • Identify new sales opportunities within brand guidelines and assess their effectiveness., • Take ownership of performance, providing management with insights, corrective actions, and high-quality weekly door reports., • Partner with the Stock Controller to monitor stock levels, optimize stock age, manage testers, and ensure timely corrective actions., • Communicate risks and opportunities promptly to Head Office teams., • Manage team absences proactively to ensure full counter coverage., • Guarantee 100% accuracy and compliance in all sales reporting, including IPPOS and clienteling systems. Team Development & Performance Management • Lead, coach, and develop a team of Beauty Consultants, ensuring excellence in performance, conduct, and client service., • Define the optimum field needs & structure annually to align staffing needs with sales targets and profitability, making adjustments as needed., • Effectively manage our BA’s to Foster collaboration and adherence to brand standards, including grooming, professional behavior, and in-store best practices., • Build and motivate high-performing teams that consistently meet or exceed KPIs., • Partner with the Retail Coach to analyze KPIs, identify training needs, and enhance sell-out performance., • Implement company strategy across counter and nurture strong relationships with store management teams. Marketing & Merchandising Implementation • Ensure flawless execution of in-store marketing activities in line with brand guidelines and strategy., • Maintain strict adherence to merchandising standards, optimizing use of collateral, samples, and visual assets to maximize retail impact., • Uphold the La Prairie luxury image through impeccable counter presentation and consultant grooming standards. Store Relationships & Communication • Conduct and document regular business meetings with department and store managers to present strategy updates, review performance, and discuss promotional activities., • Identify and leverage local opportunities for events, additional retail spaces, and personal shopping initiatives to drive brand visibility and sales. In return, La Prairie offers. • A competitive salary and discretionary commission scheme, • 33 holiday days (including bank holidays), • Generous product allocation & discount, • Long Service Awards starting with 3 years’ service, • A free product to try every time there is a new launch, • Contributory pension scheme – 5% employer contribution, • Employee referral bonuses, • A range of opportunities to develop and grow personally and professionally, • 24/7 Access to Employee Assistance Programme called Lyrahealth, • Annual performance reviews so you know your La Prairie career is going in the right direction Reports to: South Regional Sales Manager We look forward to receiving your application.

Senior Strategic Account Manager - Travel Technology Solutions Location: London - Hybrid (client office approx. 3 days per week) Salary: £Negotiable base + OTB (25–30%) + Benefits We are working with a global technology consultancy that is looking to appoint a Senior Strategic Account Manager to lead and grow key enterprise client relationships within the travel and transportation sector. This is a senior client-facing role responsible for managing large-scale strategic accounts while driving growth and ensuring successful delivery of complex technology services and custom software solutions. You will work closely with senior stakeholders on the client side - including engineering and technology leaders - while partnering internally with delivery teams to ensure high-quality service delivery and continued account expansion. The role is London-based with a hybrid working model, requiring regular visits to the client office (approximately three days per week). The Role This position sits at the intersection of client relationship management, delivery oversight, and strategic account growth. You will act as the primary senior contact for enterprise clients, ensuring strong partnerships while identifying opportunities to expand services and increase long-term value. Success in this role requires strong experience working with enterprise clients in customer-facing industries such as travel, retail, transportation, or loyalty platforms, alongside a solid background in technology services and custom software delivery. What You Will Be Doing • Managing and growing strategic enterprise client relationships within the travel industry, • Acting as the primary point of contact for senior client stakeholders and executive leadership, • Developing and executing strategic account plans aligned with client objectives, • Overseeing the delivery of complex technology services and custom software engagements, • Managing overall account performance including revenue, profitability, and growth, • Identifying new business opportunities within existing client environments, • Collaborating with global delivery teams to ensure successful project outcomes, • Supporting executive-level engagement across engineering, technology, and business stakeholders, • Monitoring engagement performance against agreed account metrics, • Managing contract compliance, billing, and commercial performance, • Supporting risk identification and mitigation across complex engagements, • Coordinating with third parties involved in service delivery when required, • Providing regular reporting on account performance, opportunities, and strategic priorities What We Are Looking For • 10+ years of experience in account management, sales, consulting, or customer-facing technology roles, • Proven experience managing large enterprise accounts with multi-million-pound revenue responsibility, • 5+ years experience working within travel, retail, transportation, loyalty platforms, or other customer-facing industries, • 3+ years working within technology services or consulting organisations, • Experience delivering or managing custom software development services, • Strong understanding of software development lifecycles and modern technology environments, • Demonstrated ability to work with senior client stakeholders and executive leadership teams, • Experience managing large, distributed delivery teams and complex engagements, • Strong commercial awareness with experience managing account revenue, margins, and growth opportunities, • Excellent communication, presentation, and relationship management skills, • Entrepreneurial mindset with strong analytical and problem-solving abilities Additional Information • London-based hybrid role, • Opportunity to manage high-value enterprise travel industry accounts with significant growth potential, • Competitive base salary plus performance-based OTB structure If you would like to learn more about this opportunity or discuss your experience in confidence, apply today.