Service desk jobs in Plymouth - Page 2Create job alerts

Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. Assist with operational Service Desk cover during busy periods. Monitoring and reporting of service desk activity.

My client is a well-established workplace services provider and subsidiary of a major global technology brand. You'll be responsible for making sure client accounts are properly looked after — that means keeping on top of service calls, ensuring nothing gets missed, and being the reliable point of

Facilitating walk‑ups ServiceDesk and utilizing incident knowledge base platform (Service Now). Some prior experience in help desk environment or tech support services (preferable). As part of the core Field Services team, you will be supporting UK and International users by providing front‑faci

A London-based law firm is seeking an IT Service Desk Analyst to join their team on a permanent basis. This role involves contributing to service improvement initiatives and maintaining support documentation.

We are seeking a Service Desk Engineer to join our growing Group IT team. Group IT provides technical services to Ekco itself. Managing your tickets with high quality triaging, notes, communication, and customer service.

The Fitch Group Global Service Desk is a fast paced, diverse and exciting team with a passion for customer service, user experience and technology. The Service Desk provides 24x5 IT support to over 6,000 Fitch Group users globally. Improve the Service Desk by contributing to knowledge articles, stan

SaaS and consulting services for the global financial services sector. Comply is seeking a Service Desk Analyst to play a central role in delivering first‑class support to our clients. Prior exposure to SaaS or financial services environments is desirable.

O Associates is seeking a skilled Service Desk Engineer – Security Cleared in Hampshire.

Vip White-Glove service desk support. UST are currently recruiting for highly skilled and customer-focused VIP Service Desk Specialist to support one of our flagship clients. Experience: Proven experience in service desk support, preferably in managed digital workplace environments.

We are looking for a proactive and customer-focused IT Service Desk Engineer to join the Central Support IT team. IT Service Desk Engineer role for MVH Europe within the Central Support IT team. Supporting over 5,000 associates across the Linnaeus Group, you will deliver high-quality technical suppo

Previous Service Desk or Customer Service experience. The 1st Line Service Desk team logs and prioritises all IT support jobs received, providing a first‑time fix or routing/escalating incidents to the appropriate IT support groups. The role reports directly to the IT Service Desk Manager.

A leading IT services provider is hiring a Service Desk Analyst in Essex to maintain reliable IT services.

Investigo is recruiting IT Service Desk Analysts (Tier 1 & Tier 2) for a contract opportunity in York. Required skills include experience in Service Desk roles, knowledge of Windows and Microsoft 365, and strong troubleshooting abilities.

Accurately log all IT Service Desk interactions through IT Service Desk software and processes. Assist in the establishment of effective communication on all aspects of user support between other IT Service Desk functions and the wider business. Incident Control: Life‑cycle management of all servi

Experience in a service desk, scheduling, coordination, or operations role. Ensure documentation, notes, and ticket histories are complete and accurateSupport continuous improvement of service processes and workflows. Experience coordinating engineers or field service teams.

A dedicated law enforcement organization is seeking candidates passionate about community impact to join their team.The role involves handling calls, resolving incidents, and ensuring great customer experiences.Key qualifications include experience in Active Directory, Windows Servers, M365, and Int

Working as part of the VIRTUS Service Management Centre (SMC), we are seeking someone with good Customer Service and Administration skills to undertake the role of Service Desk Analyst. You will be the first point of contact for all customer phone calls, email queries and service requests. Respond t

Reporting to the Associate Director of Technology, this role is responsible for ensuring the organisation's infrastructure is fit for purpose and that the service desk delivers a responsive, high-quality service to users. We are looking for a Infrastructure & IT Service Desk Manager to lead and cont

A prestigious IT solutions provider in Greater London is looking for a Service Desk Team Leader to inspire and manage their London Service Desk team. The role involves leading 1st and 2nd Line Support engineers and ensuring delivery of exceptional customer service.

The Service Desk Team Leader plays a pivotal leadership role in ensuring a customer-focused, efficient, and effective service desk operation. Act as a subject matter expert on service desk operations, systems, and customer service practices. Reporting to the IT Manager, the position has responsibili

A leading UK telecom provider is seeking a Service Desk Manager to drive service delivery and SLA performance. The role requires managing a service desk team of over 20 people, ensuring a high level of customer service and operational excellence. Candidates should have extensive experience in managi

A growing Managed Service Provider in Blackburn is seeking a Service Desk Manager to lead their technical support team. The successful candidate will be responsible for managing daily operations, ensuring efficient ticket handling, and maintaining high service standards.

Interaction Recruitment is seeking Hungarian-speaking Service Desk Advisers to join a specialist IT company in Peterborough. Candidates should be fluent in English and Hungarian and possess strong customer service skills.

The Financial Times group is seeking a Service Desk Associate to provide first-line technical support within their Global Service Desk team. This entry-level position focuses on assisting colleagues via various channels, like phone or chat, resolving issues, managing support requests, and ensuring e

As the IT Service Desk Engineer of UK & EMEA, you will be responsible for the end‑to‑end delivery of all IT services required to successfully open new retail stores across the UK and mainland Europe. IT Service Desk Engineer – Retail (12 months FTC).

Context Recruitment is seeking a proactive Service Desk Engineer for a permanent role in Preston Brook.

Service Desk Engineer - Security Cleared. Service Desk Engineer – Security Cleared. Service Desk Engineer – Security Cleared is required for a UK-based technology organisation delivering advanced engineering, cyber, and data‑driven solutions to government and commercial clients.

The Line 1 Service Desk Engineer provides first-line technical support to customers within a Managed Services Provider (MSP) environment. The Line 2 Service Desk Engineer provides second-line technical support to customers within a Managed Services Provider (MSP) environment. Experience using servic

UST is seeking a skilled VIP Service Desk Specialist for its London location. Candidates should have a Bachelor's degree in computer science or Information Technology, experience in service desk support, and proficiency in tools like Microsoft Azure Active Directory and communication software such a

IT Service Desk Analyst - Permanent - London - £49,000 per annum. A fantastic opportunity has arisen for an IT Service Desk Analyst to join our London based law firm on a permanent basis. Log, categorise, and manage incidents and service requests received via calls, email, and self-service tools.

As a 2nd Line Service Desk Engineer, you will be a key member of the Service Desk, taking ownership of a wide range of technical issues—from straightforward service requests through to complex troubleshooting and resolution. Previous experience working within an MSP or fast-paced IT Service Desk e

As Service Desk Engineer, you will act as a primary point of contact for IT incidents and service requests, delivering clear, calm and professional support to users. Follow structured service desk procedures and contribute to continuous service improvement. We are recruiting for a Service Desk Engin

A global manufacturer of advanced composites seeks an IT Service Desk Technician to serve as the central contact for IT incidents across the Group.

Clear progression path to become a Senior Service Desk Analyst or transition into trading support as you grow. Job Title: Service Desk Analyst. When you spot an issue on the trading floor, do you want to be the one everyone turns to, especially when the pressure is on and the stakes couldn’t be hi

South London and Maudsley NHS Foundation Trust is seeking an IT Service Desk role focused on providing support through various channels including phone, email, and IM.

Build Engineer – Service Desk (Hemel Hempstead). Service Desk team supporting clients across the financial and regulated sectors. Excellent communication and customer service skills.

This role involves managing guest check-ins and check-outs, providing attentive service, and ensuring smooth night operations.

NFP People Limited is seeking an Infrastructure & IT Service Desk Manager to lead and enhance technology services across the organization, ensuring reliable and user-focused IT. The ideal candidate will have strong knowledge of Microsoft technologies and cloud platforms, along with significant exper

A technical recruitment agency is seeking a Technical Service Desk Analyst in Bromsgrove, offering a hybrid work model with 3 days in the office. Ideal candidates will possess strong communication and problem-solving skills, and preferably relevant experience or certifications in ICT service deliver

The Employee Technology Support (ETS) team is seeking a Service Desk Analyst to deliver high quality 1st line support across Windows, Mac OS, desktops, laptops and mobile devices. You will partner with Service Specialists, Desktop Technicians and Mobile teams as the primary point of contact for all

A leading technology provider in the United Kingdom is seeking a Service Desk Manager to oversee a team of support engineers. The ideal candidate will have over 5 years of experience in a service desk setting and demonstrate strong leadership skills.

Ambitions Personnel is seeking a proactive Help Desk Assistant to join their team in Nottinghamshire. In this role, you will act as the first point of contact for customer queries and manage service requests. The ideal candidate will have experience in a customer service setting, possess excellent c

A top employment agency is looking for a Service Desk Engineer to provide 2nd line support in Milton Keynes. The ideal candidate will have excellent customer service skills and knowledge of VMware and Microsoft technologies. Responsibilities include monitoring tickets, managing service requests, and

LEK is hiring a Service Desk Analyst I for their London office. This role involves providing face-to-face customer service and level 1 support to global staff.

Excellent customer service, including empathic listening skills. Managing regional staff motion procedures such as account creation, laptop imaging and configuration, desk setup, mobile configuration, equipment distribution and collection.

Service Desk Analyst - Permanent - London - up to £35,000 plus benefits. We have an exciting opportunity for a Service Desk Analyst to join a well known retail company. Supporting with other activities such as account creation, laptop imaging and configuration, desk setup, mobile configuration, equ

Deckers Brands is seeking an IT Service Desk Engineer in Greater London. The role involves delivering IT services for new retail stores across the UK and EMEA, managing IT infrastructure readiness, and ensuring compliance with IT standards.

Interaction Recruitment is seeking Dutch-speaking Service Desk Advisers to provide first-line IT support in their Peterborough office. Ideal candidates will be fluent in English and Dutch, possess strong customer service skills, and be organised in their approach.