Learning Transformation Consultant - Senior Principal
11 days ago
City of London
Learning Transformation Consultant\n Level – Senior Principal Practice – Workforce Transformation Areas of expertise – Learning Managed Services, Upskilling & Reskilling Strategy & Learning Systems Integration (SI). \n About your role We are seeking experienced leaders to join our growing Learning Transformation Practice at Senior Principal level. You will play a pivotal role in shaping, selling, and delivering large-scale learning transformation programmes that help global organisations future-proof their workforce. As a Senior Principal, you’ll combine strategic advisory, commercial acumen, and delivery excellence to lead complex, multi-tower engagements that transform how enterprises learn, reskill, and perform. \nKey responsibilities include\nSales & Growth Leadership\n\n • Lead end‑to‑end pursuit and sales cycles for large, complex learning transformation deals.\n, • Shape solution blueprints, proposals, and client narratives that position Infosys as a trusted learning transformation partner.\n, • Build relationships with Learning and Talent client stakeholders, and business leaders to identify opportunities for learning innovation and managed growth.\n, • Collaborate across Infosys Consulting, Infosys Ltd, and BPM to integrate learning into broader technology, HR, and business transformation programmes.\n, • Contribute to market visibility through thought leadership and GTM collateral and campaigns.\n\nProgramme Delivery & Leadership\n\n, • Oversee design and delivery of complex learning programmes, ensuring high standards of quality, timeliness, and measurable impact.\n, • Act as the executive sponsor and escalation point for delivery teams, ensuring client satisfaction and programme success.\n, • Lead globally distributed teams, leveraging offshore delivery and vendor partnerships effectively.\n, • Drive governance, risk management, and continuous improvement across delivery portfolios.\n, • Manage, lead design and development capability when operating at scale production; oversee talent and push boundaries to maintain disruptive design and development standards.\n\nStrategy & Innovation\n\n, • Bring a forward‑looking perspective on learning and skills transformation—AI in learning, data‑driven skills intelligence, and the shift toward Learning‑as‑a‑Service.\n, • Develop thought leadership and frameworks that strengthen Infosys’ market presence and value proposition.\n, • Build and nurture partnerships across the learning technology ecosystem (LXPs, LMS, Skills Intelligence vendors, etc.).\n\nPeople and Practice Management\n\n, • Provide team members with stretching opportunities while ensuring quality and operational excellence.\n, • Lead collaborative sessions to drive innovation and foster a culture of learning within the team.\n, • Define, implement, and manage best‑practice development processes that enable the team to deliver high‑quality, scalable solutions.\n, • Encourage development of team members through formal and informal coaching, giving authentic and constructive feedback.\n, • Reinforce our values through day‑to‑day behaviour and address disrespectful behaviour.\n, • 10–15+ years of experience in Learning, Talent, or Workforce Transformation, ideally within consulting or large‑scale enterprise transformation environments.\n, • Proven ability to sell and lead multi‑million‑dollar learning transformation programmes from strategy through to delivery.\n, • Deep understanding of modern learning ecosystems, digital learning platforms, and global content supply chains.\n, • Demonstrated experience leading large, cross‑functional, and global teams within matrixed and multi‑vendor environments.\n, • Strong executive presence and influencing skills, engaging credibly with C‑suite stakeholders.\n, • High commercial acumen with the ability to translate business strategy and transformation goals into measurable learning outcomes.\n, • Strong personal impact, resilience, and gravitas, able to influence and persuade clients and stakeholders to support major change and key decisions.\n, • Pragmatic and solution‑oriented—able to tackle complex problems and deliver insightful, practical, and sustainable solutions.\n, • Excellent attention to detail and a relentless drive for quality and excellence in all deliverables.\n, • Skilled in facilitating collaboration and motivating teams to achieve high performance and shared success.\n, • Effective in identifying and managing risks and issues during client engagements to ensure successful outcomes.\n, • Confident operating both independently and collaboratively within fast‑paced, ambiguous environments.\n, • Strong prioritisation and organisational skills, managing multiple priorities and deadlines in a professional services context.\n, • Broad business skill set including stakeholder management, problem‑solving, and resilience.\n, • Experience in gathering, validating, synthesising, documenting, and communicating data and information for a range of audiences.\n, • Excellent interpersonal skills and strong written and verbal communication skills in the country’s official language(s) (C2 proficiency) and English (C2 proficiency).\n\nIdeally, you’ll also have…\n\n, • Proven experience in selling and delivering large‑scale learning consultancy and transformation engagements, ideally within a consulting, advisory, or learning services organisation.\n, • A strong understanding of client buying cycles, deal shaping, and solution development for learning transformation, managed services, or workforce upskilling programmes.\n, • A primary degree and/or postgraduate qualification in a relevant field such as learning design, education, digital pedagogy, product design, or digital development.\n, • Experience working within or alongside a digital learning products or services organisation, with exposure to emerging learning technologies and innovation.\n