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MORTGAGE COLLECTIONS / MORTGAGE COLLECTOR / COLLECTIONS SPECIALIST • 100% REMOTE WORKING (UK ONLY), • START DATE – 18th MAY 2026, • £26,250 + BONUS, • 25 DAYS HOLIDAY, PLUS FANTASTIC BENEFITS PACKAGE, • ALL EQUIPMENT SUPPLIED WE DO REQUIRE THE BELOW EXPERIENCE AS A MINIMUM REQUIREMENT TO APPLY (PLEASE ONLY APPLY IF YOU CAN SAY ‘YES’ TO HAVING BOTH OF THE FOLLOWING): • 100% Telephone-Based, Debt Collections experience (Business 2 Consumer, B2C) AND • Experience working in an FCA regulated environment Our client is highly successful Mortgage Lender and has gone from strength to strength and almost doubled in size over the last few years. They offer a refreshingly different approach to mortgage lending and truly believe in trying to give everyone the opportunity to own their own property. As a result of their growth, they are seeking experienced Mortgage Arrears Collections Agents, who are professional, confident and empathetic by nature. Successful applicants will also be used to treating customers as individuals demonstrating an understanding of their unique set of circumstances that has ultimately led them to fall behind on their payment(s). The start date for this role is 18th May 2026. (This is a fixed start date, with no negotiation)! The overall purpose of the role is to communicate with customers who have fallen into Arrears on their Mortgage account and provide them with positive solutions to their accounts, whilst adhering to regulations & legislation. Your working day will be spent on the telephone to customers alongside a small amount of Administration. The successful applicant will come from a Collections Background, within an FCA regulated environment. We are specifically looking for ‘B2C’ experienced Collectors. If you are looking for a fully remote role within Secured Collections, don’t delay, APPLY TODAY! SOME of their FANTASTIC benefits include: • FULLY REMOTE working with FULLY REMOTE training, • All I.T equipment supplied, • A yearly bonus, • Frequent staff incentives which include high street vouchers, • Annual awards, • Employee assistance and welfare programme, • Private healthcare, • Subsidized gym memberships, • LONG TERM PROGRESSION OPPORTUNITIES!, • IMPORTANT – PLEASE NOTE: This role will require you to be present for all training, which will be various dates within your first 7 weeks of your start date. The client will also run FULL Criminal and Financial background checks, so if anything is likely to be flagged on these checks, please make us aware upon any initial screening call with us. In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Due to the high number of applications, we are receiving, we are unable to respond to every application individually. If you do not hear from us within 5 days, please assume that your application has not been successful

Parts Telesales Advisor Cardiff (CF11) £28,000 pa + bonus (OTE £32,200 pa) Monday–Friday 8:30–17:00 (30-min lunch), plus 1-in-3 Saturdays 8:30–12:30 Join Our Trade Parts Team We’re looking for a Parts Telesales Advisor to join our friendly and supportive Trade Parts Hub in Cardiff. You’ll be part of a collaborative team representing the Renault and Dacia brands and supporting a wide range of business customers. What you’ll do In this role, you’ll manage both inbound and outbound calls to supply branded automotive parts, accessories, and consumables to trade, fleet, and local business customers. Your daily responsibilities will include: Handling telephone and email enquiries from new and existing B2B customers Processing accurate parts orders and allocating them to the correct delivery routes Making courtesy calls before delivery cut?off times Building positive relationships with trade accounts Suggesting helpful add?on products when appropriate, without applying pressure Maintaining a high call?answering rate Creating and updating sales and VOR reports Supporting our click?and?collect counter when needed Assisting with quarterly stock takes and occasional warehouse/logistics tasks Using parts systems to identify product compatibility and manage queries What we’re looking for We’re looking for someone who brings: Experience in automotive parts telesales, motor factors, B2B trade supply, or a retail parts environment Clear and confident communication skills Good organisational skills and accuracy when processing orders A calm, professional approach and a genuine focus on customer satisfaction Experience with systems such as Kerridge, Keyloop/CDK or Autoline is helpful but not essential. Hours & Pay Basic salary: £28,000 per annum OTE: £32,200 per annum (achievable and regularly reached) Hours: Monday–Friday 8:30–17:00 (30-min lunch break), plus 1-in-3 Saturday mornings 8:30–12:30 Benefits You’ll receive our full Renault Retail Group benefits package: Pension scheme with life assurance Staff discounts on vehicles, parts, servicing, and accessories Access to our company loan car scheme Share Incentive Scheme Mortgage and pension advice seminars Excellent manufacturer training and clear career development opportunities Cycle to Work scheme, including e?bikes Discounted gym membership Enhanced Maternity and Paternity policies Eye test voucher scheme 33 days’ annual leave including Bank Holidays (option to buy or sell additional days) How to apply Click Apply Now and follow the instructions on our recruitment platform, including uploading your CV. Raja Mallik from the Recruitment Team will contact shortlisted candidates. No agencies please