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Training supervisor jobs in Reino Unido - Page 5

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  • Team Member
    Team Member
    hace 2 meses
    £12.22–£13 por hora
    Jornada completa
    Marylebone, London

    Simple Health Kitchen – Baker Street - Team Member We are looking for like-minded people to join us in brightening up people’s days in our Simple Health Kitchen in Baker Street! We are looking for people who are available throughout the week for Lunch and Dinner. Fully flexible candidates are preferred. Shifts range from from 7am to 11pm Monday-Sunday. At Simple Health Kitchen we are known for our fresh, healthy and flavourful food that comes at an affordable price. We seek to inspire healthy living by introducing a better way of eating that is simple, nutritious and that will positively enhance our customers’ mind, body and soul. We are a lifestyle venture. We are a young, fast-growing company with big ambitions and opportunities to match. We’re really proud of our team and spend a lot of time and energy choosing the right people to work with us. We are looking for people with high ambition, attention to detail and a constant strive to brighten people’s day– Mix this in for a passion for food and we want to meet you. As a Senior Team Member, you will become a key part of our restaurant team (service and kitchen). Among other things, you will be expected to help guests, prepare food and clean up + support the Management team in their daily tasks. We are looking for someone who wants to develop into a manager. It’s a fast pace but we have lots of fun along the way. Compensation and benefits · £12.21 per hour · Team food included for every shift. · Attractive holiday package · Reward and recognition scheme · Training and development program · Career opportunities We are looking forward to meeting you. The Team at SHK

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  • Customer Service Manager
    Customer Service Manager
    hace 2 meses
    £31000–£35000 anual
    Jornada completa
    Stanmore

    Job duties and Responsibilities: • Serve as the main point of contact for clients regarding service delivery., • Handle client inquiries, complaints, and feedback professionally and promptly., • Build and maintain strong client relationships to encourage repeat business and, • referrals., • Ensure cleaning services are compliant with health and safety regulations., • Conduct regular client check-ins and service reviews., • Ensure cleaning standards meet or exceed client expectations and agreed service, • levels., • Coordinate with cleaning staffs and operatives to resolve issues., • Carry out site visits to inspect service quality and adherence to specifications., • Liaise with cleaning staff, supervisors, and operations managers to relay client needs., • Support the scheduling of cleaning teams to ensure service coverage., • Provide customer service training to cleaning operatives if necessary., • Investigate service complaints and coordinate effective resolution., • Keep accurate logs of client issues, actions taken, and follow-up steps., • Report significant service issues to senior management., • Prepare and deliver regular customer satisfaction reports., • Track service delivery KPIs and report on performance metrics., • Assist with contract renewals and upselling additional services., • Identify opportunities to expand services for existing clients. Skills, Experience and Qualifications: • Ability to handle complaints, service queries, and client concerns calmly and, • efficiently., • Ensuring service requests are accurately documented and fulfilled to client, • expectations., • Able to respond effectively to changing customer needs and support service, • expansions, • Excellent verbal and written communication skills, • Ability to interact professionally with domestic and corporate clients., • Proven experience in relevant role., • Knowledge of health & safety regulations in retail., • A relevant bachelor’s or Master’s degree or diploma., • Familiarity with customer satisfaction tracking tools and quality assurance processes.

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  • Technical Manager
    Technical Manager
    hace 2 meses
    £20000–£50000 anual
    Jornada parcial
    London

    A specialist Japanese food wholesale and warehouse company is seeking an experienced food technical manager with good knowledge of UK food safety and legal requirements. Responsibilities:  Leading food safety, quality and legal compliance across TK Trading’s warehouse, wholesale and retail shop businesses.  Leading the HACCP team, owning the HACCP plan and leading its implementation.  Maintaining compliance to the independent food safety certification standard for the warehouse & wholesale operation.  Maintaining legal compliance and ensuring requirements of the Food Hygiene Rating Scheme are met for the shop, and liaising with the local authority on food safety/hygiene matters as required.  Developing and maintaining food safety & quality procedures and documentation.  Reviewing and approving new products including specifications, allergen and labelling information, and technical aspects of supplier approval and monitoring.  Investigating, and following up on food safety and quality issues and complaints to identify the root cause and implement corrective and preventative actions.  Driving a culture of continuous improvement and ‘doing the right thing’ Experience:  A minimum of 3 year’s experience in a food technical / quality management role.  A minimum of HACCP Level 3 qualification and experience of implementation of HACCP.  Experience of working with compliance to standards and audits.  Training on food labelling legislation and allergens.  Training on root cause analysis.  Preferred – experience of working with requirements for food import to the UK  Preferred – experience of working with Japanese or Oriental foods  Preferred – Japanese language skills.

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  • Cafe Manager
    Cafe Manager
    hace 2 meses
    Jornada completa
    London

    A Bit About Us Cocomelt London is a premium chocolate cafe that is redefining the way people experience chocolate desserts and drinks. Our philosophy blends simplicity of ingredients with indulgence, quality, creativity and comfort - all within a setting designed to feel warm and welcoming, like a friend’s home. There is a lot of room to grow at Cocomelt as we expand into e-commerce and open new locations across London (and internationally). We’re growing fast and looking for exceptional people to join us on this exciting journey. We’re on the hunt for a Manager who lives and breathes hospitality, loves people, is a chocolate addict, and is obsessed with the small details. If you’re a natural leader, a clean freak (in the best way), and thrive in a fast paced (sometimes chaotic...) environment, then you’ll fit right in with us. What You’ll Do • Lead and oversee daily operations, ensuring outstanding guest experience., • Be the constant face of energy and passion on the floor, with focus on quality in everything you do!, • Achieve and exceed monthly targets, • Jumping in where needed - we believe in the saying 'one hand can't clap'. You'll work side by side with the team and help out where needed., • Hire, train, and develop your team - fostering a positive and high performing culture., • Maintain exceptional service standards, ensuring guests feel welcomed and valued., • Implement operational strategies to drive efficiency., • Manage cost control, revenue targets, and wastage., • Take part in our monthly social media shoots and be comfortable on camera., • Ensure topnotch cleanliness across the cafe., • Ensure full compliance with health & safety regulations, licensing laws, and company policies. Who You Are • A people’s person – You thrive around people and you are passionate about customer service and building guest experiences., • Detail obsessed - nothing slips past you when it comes to quality, cleanliness, or operations., • Love all things hospitality and going above and beyond for our guests and teams., • A leader at heart – loves mentoring, developing, and motivating teams., • A self-starter who thrives wearing multiple hats and taking ownership., • Business oriented and analytical – comfortable with numbers, targets, and decision making., • Social savvy – you love instagram and tiktok, and understand the importance of social media for our brand. Minimum Requirements: • At Least 2 year experience in hospitality with 1 year experience in management (Barista experience is a plus), • Strong spoken and written English, • Level 2 or 3 food safety certificate, • Authorised to work Full-time in the UK, • Available to work evenings and weekends, • Proficiency in writing emails, using excel and google docs.

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