Trabajos administrator in training en Florida - Page 7

$10K Sign-on Bonus! Similar experience with home health and experience with HCHB - required. Position Overview: The RN Clinical Manager Home Health works under the direction and guidance of the Branch Administrator to provide supervision of all clinical staff working with high medical acuity clients and/or clients receiving extended nonlicensed support services. This leader is responsible to provide staff orientation and ensure competence as a Preceptor and or ensure RN Case Manager/Preceptor resources are in place. Ensures that services are delivered according to licensing guidelines, professional medical standards and agency policies and procedures. This position is an in office role and has a 10% incentive bonus program Must have home health, OASIS and Homecare Homebase experience Essential Job Functions: • Plans, develops, and manages the clinical programs, services, activities, and employees of the agency consistent with company policy and regional management directives., • Assists with the oversight of the agencys growth related to home care., • Serves as the clinical expert and assists with the operational and financial management of the agency., • Investigate and take appropriate actions on client/consumer complaints., • Participate in the recruiting, hiring, and identifying the training needs of clinical staff, • Evaluates programs and services regularly to identify opportunities for improvement., • Conducts regular client home visits to ensure quality of care and performs home visits as needed., • Ensures client compliance with federal/state regulations through policy and procedure administration to staff., • Supervises all clinical staff (RN/LPN/CNA) and perform annual employee evaluations for all clinical staff., • Responsible for overseeing case management to ensure services that are financially sound., • 401(k) with match, • Health, Dental and Vision Benefits for employees at 30+ hours, • Tuition Discounts and Reimbursement, • Registered Nurse licensure in the state of practice., • Obtain and maintain active CPR per agency policy., • 3+ years RN experience in a healthcare setting (home health or hospice) As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

$10K Sign-on Bonus! Similar experience with home health and experience with HCHB - required. Position Overview: The RN Clinical Manager Home Health works under the direction and guidance of the Branch Administrator to provide supervision of all clinical staff working with high medical acuity clients and/or clients receiving extended nonlicensed support services. This leader is responsible to provide staff orientation and ensure competence as a Preceptor and or ensure RN Case Manager/Preceptor resources are in place. Ensures that services are delivered according to licensing guidelines, professional medical standards and agency policies and procedures. This position is an in office role and has a 10% incentive bonus program Must have home health, OASIS and Homecare Homebase experience Essential Job Functions: • Plans, develops, and manages the clinical programs, services, activities, and employees of the agency consistent with company policy and regional management directives., • Assists with the oversight of the agencys growth related to home care., • Serves as the clinical expert and assists with the operational and financial management of the agency., • Investigate and take appropriate actions on client/consumer complaints., • Participate in the recruiting, hiring, and identifying the training needs of clinical staff, • Evaluates programs and services regularly to identify opportunities for improvement., • Conducts regular client home visits to ensure quality of care and performs home visits as needed., • Ensures client compliance with federal/state regulations through policy and procedure administration to staff., • Supervises all clinical staff (RN/LPN/CNA) and perform annual employee evaluations for all clinical staff., • Responsible for overseeing case management to ensure services that are financially sound., • 401(k) with match, • Health, Dental and Vision Benefits for employees at 30+ hours, • Tuition Discounts and Reimbursement, • Registered Nurse licensure in the state of practice., • Obtain and maintain active CPR per agency policy., • 3+ years RN experience in a healthcare setting (home health or hospice) As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

Job Description Greenberg-Larraby, Inc. (GLI) is seeking dedicated Registered Nurses to join our team in providing exceptional care across a variety of healthcare settings. Your expertise is crucial as we strive to enhance patient outcomes and deliver compassionate care in our facilities. Key Responsibilities: • Administer medications and treatments as prescribed by healthcare providers., • Monitor patient health and provide education and support to patients and their families., • Collaborate with other healthcare professionals to develop and implement patient care plans., • Document patient assessments and interventions accurately and timely., • Participate in ongoing education and training to maintain skills and knowledge. Work Environment: Our nurses work in diverse settings, adapting to the needs of various facilities while ensuring quality care and patient safety. Hours of operation are 24/7, and shifts will vary based on facility needs. Requirements Qualifications: All Registered Nurses must possess a valid, unrestricted RN license with at least two years of experience. EMR experience and BLS and ACLS certifications are required. Need to be a U.S. Citizen. Continuing Education: Must maintain state licensure requirements and participate in continuing medical education. Benefits • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long-Term Disability Disclaimer: Greenberg & Larraby, Inc. will never send offer letters of employment unless a thorough interview process has taken place and all other internal processing has taken place. If you receive one from an outside party and is not from the URL of our firm at @greenberg-larraby.com), please do not respond. If you have further questions, please reach out to your administrator. When you apply to our positions, upon our interest, a recruiter will call you directly and will pre-screen prior to an interview. Offers of employment are contingent upon a thorough interview process, background check, and security clearance adjudication processing as applicable. Thank you. Greenberg & Larraby, Inc. Recruitment Team.

Job DescriptionDescription: Position Summary The Clinical Manager will assume overall responsibility for the implementation, delivery, coordination, and supervision of home health services provided on a day-to-day basis. Serves as a clinical and managerial resource for problem solving and the daily delivery of quality patient care. Extensive knowledge of Medicare, State operations and other regulatory guidelines are required. This position supports established goals and objectives for home health services that meet and promote the standards of quality care and organizational philosophy. Essential Duties & Responsibilities • Serves as a member of the leadership team for Peoples Home Health., • Supervises clinical and patient care coordinators and a multi-disciplinary team of RN’s, LPN’s, Therapists, Social Workers, and CNA’s ensuring the daily delivery of quality patient care., • Responsible for monitoring and managing quality assurance data and performance improvement activities to assure compliance with all State, Federal and accreditation guidelines., • Selects, orients, and assigns work for direct reports. Participates in the development of performance standards and elements of the Performance Management process. Makes recommendations for staff recognition, promotions, disciplinary actions, and terminations., • Acts as a clinical resource for clinicians and a liaison between Intake Dept, Business Development Team and Patient Care Coordinators., • Screens admissions, recertifications, and reassessments for appropriate plan of care., • Monitors staff availability and ensures adequate coverage for patient assignments., • Possesses strong clinical skills to oversee the assessment, implementation, and delivery of clinical treatments and procedures in a home environment., • Assists with the interview and onboarding process for new team members., • Reviews and approves physician orders and patient plan of care for clinical team members ensuring timeliness and accuracy., • Monitors and evaluates the delivery of quality patient care by interdisciplinary case conferencing, review of documentation, and daily monitoring scheduling of personnel., • Validates clinical documentation and visit notes are complete and reflects the skilled care provided to receive reimbursement for services provided., • Demonstrates strong knowledge of Medicare Conditions of Participation, State regulations and CHAP accreditation process., • Responsible to oversee and ensure customer satisfaction on a daily basis. Identifies issues, resolves, and tracks problems and complaints to ensure a timely resolution., • Participates in all State and CHAP surveys for accreditation and/or recertification., • Performs on-site/field visits for staff education and the supervision of new hires and existing clinicians for observation of clinical performance and training., • Assists in annual training and skills lab to ensure clinical staff are competent and complete timely., • Coordinates quality improvement activities and staff education for new and existing clinicians/team members., • Participates in clinical administrative on-call rotation according to needs of the agency and assists with creating, updating, and tracking schedule., • Knowledgeable of all policy, procedures, and reimbursement guidelines. Provides staff education regarding safety, infection control and overall compliance per OSHA, AHCA and CHAP regulations., • Assists DON/DCS in the maintenance of agency policy manuals and reference materials for staff., • Maintains rapport and cooperative working relationship with patients, families, co-workers, business development team, physicians, and external referral sources/vendors., • Represents the Agency in a professional manner and serves as a positive role model to foster the integration of home health care into the community. Participates and works closely with community affairs and events to increase awareness and referral base., • Participates in development of specialty programs, staff in-services and continuing education programs to ensure clinical competency., • Maintains an understanding of the company’s scope of services and promotes the company mission, vision, and organizational goals., • Demonstrates excellent communication skills and understands the infrastructure and organizational structure of the company., • Promotes a customer friendly atmosphere for all visitors and ensures patient confidentiality and HIPPA guidelines are followed., • Participates in emergency preparedness activities and the development and implementation of the CEMP., • Attends and participates in all mandatory staff meetings, State of Affairs and leadership meetings. Serves on companywide committees and PI projects as requested., • Graduation from an accredited RN program. BSN preferred., • Minimum of 5 years RN experience in a Supervisory role, • At least two years Home Health Experience., • Current RN State of Florida licensure., • Current driver’s license and valid auto insurance. Office/Home Environment. May be exposed to biological hazards.

Job Description Are you highly motivated, hard-working, and seeking to join a growth-focused consulting & engineering firm? Are you looking for a company that will invest in your development and grow your professional skills? If so, consider a career with Apex! Powered by record sales, extraordinary client retention, strategic acquisitions, and an entrepreneurial spirit, Apex Companies is one of the fastest growing engineering and environmental consulting firms in the US. We were recently recognized by the Zweig Group as one of the fastest growing firms in the AEC industry. We take pride in providing our clients with exceptional service and have earned numerous awards for project excellence. We continue to grow, and we want you to grow with us. Johnson Engineering, an Apex Company is seeking an experienced Construction Engineering & Inspection (CEI) Project Administrator to oversee transportation projects. The ideal candidate will have experience managing transportation projects for local municipalities and / or FDOT. A proven track record working on projects with FDOT SCOP, SCRAP, and LAP grant funding is a plus. Your Responsibilities as a Project Administrator: • Serve as the primary point of contact for CEI services on FDOT and local agency transportation projects., • Administer contracts, monitor budgets, and ensure adherence to project schedules., • Oversee construction inspection teams and maintain compliance with FDOT specifications, standards, and procedures., • Coordinate with the contractor, Engineer of Record and project staff to manage submittals, RFI's and pay applications, • Manage documentation and reporting requirements for grant-funded projects, including Davis-Bacon wage verification and LAP compliance., • Coordinate with contractors, FDOT representatives, and / or local agencies to resolve issues and maintain project progress., • Minimum of 5 years of experience in CEI inspection and project administration for FDOT or local agencies on transportation projects., • BS Engineering degree and 3 years CEI experience will be considered in lieu of 5 years' experience, • Strong knowledge of FDOT specifications and procedures, • Familiarity with roadway, drainage, and utility construction practices., • Excellent organizational, communication, and problem-solving skills., • FDOT CTQP certifications (Project Administrator, Earthwork, Asphalt, Concrete) required, • Proficiency in FDOT systems such as SiteManager and other project management tools preferred, • Fieldwork expected in SW FL region., • Drivers license and excellent driving record required., • Sponsorship not available now or in the future for this role. Why you'll love working for us: • Company-subsidized medical and dental., • Company-paid life, short, and long-term disability., • 401k match, tuition assistance, and more., • Cross-training and the ability to work on a variety of projects., • Performance-based bonuses or other incentives., • Working with the best and brightest in the industry., • 1,800+ employee national firm with 50+ locations across the US. Apex Job Title: JE Project Administrator Req ID: 11011 #LI-TB1 We believe in equality for all and celebrate the diversity and differences of our employees, customers, and communities. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Apex aims to make apexcos.com accessible to all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, please contact or (301) 417-0200. Likewise, feel free to reach out to us if you would like to view or discuss Apex policy related to equal employment opportunity or have any related concerns. EO/AA/VEV/Disabled Employer TO ALL RECRUITMENT AGENCIES: Apex Companies does not accept unsolicited agency resumes. Please do not forward resumes for any of our job postings to our career's sites, or to any employees of Apex Companies or affiliates. Apex Companies is not responsible for any fees related to unsolicited resumes.

Job DescriptionQLM, in partnership with one of the largest electrical contractors, is hiring an entry-level health and safety manager for our temp-to-perm position for a large construction site in Palm Beach Gardens, FL. Are you passionate about workplace safety and opportunities in construction? We're seeking a dedicated Safety Administrator to join our team. We are offering top pay and a ton of OT. A construction safety officer ensures a safe working environment on construction sites by implementing and enforcing safety policies, conducting inspections, and providing training to workers. They are responsible for identifying and mitigating potential hazards, investigating accidents, and ensuring compliance with all relevant safety regulations. What You'll Do: • Oversee safety programs for nationwide operations, • Conduct safety training and inspections, • Manage OSHA compliance and reporting, • Assist with workers' compensation claims, • Bachelor's degree in a related field, • Strong organizational and communication skills, • Knowledge of OSHA regulations, • Ability to multitask and prioritize, • Proper certifications Quality Labor Management (QLM) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, transgender status or sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. The Company complies with applicable Federal state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Job DescriptionDescription: Position Summary: The Clinical Manager will assume overall responsibility for the implementation, delivery, coordination and supervision of hospice services provided on a day-to-day basis. This position supports established goals and objectives for hospice services that meet and promote the standards of quality and contribute to the total organization and philosophy. Essential Duties & Responsibilities: • Serves as a member of the leadership team for Peoples Hospice division., • Assumes overall responsibility for oversight and management of the clinical services provided by the interdisciplinary team (IDT) within the homecare and facility setting., • Receives case referrals. Reviews available patient information related to case, including home visits, to determine hospice/home care needs. Assigns appropriate hospice personnel to case as needed. Conferences with the Medical Director regarding any questions about an individual's eligibility for services., • Reviews and evaluates each case through a variety of means such as home visits, conferences, record review and the services provided by clinicians; discusses and verifies impressions, instructs and guides clinicians to promote more effective performance and delivery of quality home care services; and is available at all times during operating hours to assist clinicians as appropriate., • Conducts supervisory visits to allow for observation of clinical performance of assigned team members., • Reviews patient's medical diagnosis, prognosis, medications, procedures and clinical course, • Assist clinicians in establishing immediate and long-term therapeutic goals, in setting priorities, and in developing Plan of Care, • Attend case conference meetings with hospice personnel to facilitate coordination of care and discussion of Interdisciplinary Group involvement., • Conducts quarterly record reviews and communicates findings and recommendations to Director of Nursing and hospice personnel., • Analyzes, reviews and approves assigned employees’ time worked and exception hours recorded for the previous week and resolve any discrepancies on a weekly basis. Reviews and approves employee time entry for payroll process., • Assists in the screening and interviewing process of new employees and makes recommendations for the employment of individuals. Coordinates the clinical orientation of new employees., • Assists in the planning, implementation, and evaluation of in-service and con¬tinuing education programs. Assists in formulating, revising, implementing, and evaluating organization policies, procedures, goals and objectives, both short and long range, • Complies with accepted professional standards and principles., • Collaborates with leadership team in strategic planning activities, identifying opportunities to improve services and better meet client needs., • Collaborates with operations and clinical staff to ensure the intake process meets the needs of the patient, family and physician/other referral source., • Participates in orientation, training, on-going education programs, instructing and coaching to ensure hospice personnel understand and can clearly articulate the hospice philosophy from intake through bereavement., • Collaborates with Clinical Staff to develop clinical educational program/in-services for conversational and classroom presentations., • Other duties as directed. Requirements: Education/Experience • Graduation from an accredited RN program. BSN preferred., • A minimum of 3 years RN experience, • At least 2 to 3 years of hospice experience., • A minimum of 3 years of supervisory experience., • Current RN State of Florida licensure., • Current Hospice and Palliative Care Nurse (CHPN) preferred., • Valid driver’s license and valid auto insurance. Office/Home Environment. May be exposed to biological hazards.

Job Description Moorings Park is seeking a Social Services Manager. The Social Services Manager is responsible for the leadership, oversight, and continuous improvement of Social Services for residents of The Chateau. This role plans, implements, manages, and evaluates comprehensive social services programs to ensure residents’ psychosocial, emotional, and social needs are met in accordance with professional standards and all applicable State and Federal regulations. The Social Services Manager serves as a key member of the interdisciplinary leadership team, providing guidance, supervision, and collaboration to ensure high-quality, resident-centered care. Responsibilities: * Directs, oversees, and evaluates the Social Services program to ensure quality outcomes, regulatory compliance, and continuous improvement. * Develops, implements, and maintains departmental policies, procedures, and best practices consistent with State and Federal regulations. * Provides leadership, supervision, mentoring, and performance management for Social Services staff, including training and professional development. * Coordinates and supervises the discharge planning process with residents, families, interdisciplinary staff, and community agencies to ensure continuity of care and services. * Serves as a resource for complex cases, providing guidance and intervention to resolve psychosocial concerns and reduce negative outcomes. * Ensures residents and families are informed of their rights and responsibilities, including Medicare benefits, advance directives, and personal/property rights. * Leads the resolution of resident and family concerns, grievances, and complaints, ensuring timely investigation, documentation, and follow-up. * Facilitates care conferences, resident and family council meetings, and open communication between residents, families, and staff. * Promotes a culture of respect, transparency, and collaboration throughout the facility. * Ensures accurate, timely completion and oversight of required documentation, including assessments, care plans, MDS coordination, progress notes, and quality assurance studies. * Investigates and reports allegations of abuse, neglect, or exploitation in accordance with regulatory requirements and facility policy. * Reviews and oversees code status documentation quarterly for all long-term care residents. * Prepares written reports related to grievances, investigations, and quality improvement initiatives for the Associate Administrator and regulatory review. * Maintains strong working relationships with interdepartmental leaders, community health professionals, and social service agencies. * Ensures effective communication and collaboration across departments to meet resident psychosocial needs. * Oversees follow-up and support with families or responsible parties following resident expiration, ensuring compassionate communication and proper documentation. Job Requirements: • Master’s degree in Social Work (MSW) from an accredited college or university. Current, unrestricted Licensed Clinical Social Worker (LCSW) license in the state of practice, in good standing. * Minimum of 3–5 years of progressive social services or case management experience in a long-term care, or skilled nursing setting. * Prior supervisory or management experience overseeing staff, programs, or departmental operations preferred. • FREE health and dental insurance, • FREE Telemedicine for medical and behavioral health, • Vision insurance, company paid life insurance and short-term disability., • Generous PTO program, • HSA with employer contribution, • Retirement plan with employer match, • Tuition reimbursement program, • Wellness program with free access to on-site gym, • Corporate discounts, • Employee assistance program, • Caring executive leadership

Job Description Location: CDJR of Fort Myers Full-Time | Monday–Friday, 8:00 AM – 5:00 PM About Us At CDJR of Fort Myers, part of the rapidly growing Bill Nero Auto Group, we pride ourselves on our strong culture of development, teamwork, and continuous improvement. As our organization expands, we are committed to building a high-performance environment where our people grow with us. We don’t just fill positions—we invest in talent. We are looking for an experienced Warranty Administrator with Stellantis/CDJR expertise to strengthen our Fixed Operations team and help us elevate our warranty processes to the next level. Position Summary The Warranty Administrator is responsible for the accurate preparation, submission, and tracking of all Stellantis/CDJR warranty claims. This role is vital to ensuring compliance, protecting the dealership from unnecessary chargebacks, and supporting our service and parts departments with a clear and efficient warranty process. Key Responsibilities * Process, submit, and track all Stellantis/CDJR warranty claims quickly and accurately * Review repair orders for proper stories, causal parts, supporting documentation, and OEM compliance * Verify technician documentation aligns with Stellantis warranty requirements * Research and resolve unpaid, rejected, or pending claims; resubmit with corrections * Maintain warranty schedules and organize all required documentation * Communicate with Stellantis field reps regarding audits, trends, and updates * Support service and parts teams with ongoing warranty training and process improvement * Monitor and report monthly warranty performance and risk areas * Assist with internal and OEM audit readiness Qualifications * Minimum 2 years of Stellantis/CDJR warranty administration experience (required) * Strong understanding of Stellantis policies, labor operations, story structure, and documentation needs * CDK experience preferred * High attention to detail, accuracy, and follow-through * Excellent communication and organization skills * Ability to work in a fast-paced, high-volume environment * Growth mindset with a strong desire to contribute to a high-performing culture Schedule * Monday–Friday * 8:00 AM – 5:00 PM Compensation & Benefits * Health, dental, 401K, and vision benefits * Paid time off and paid holidays * Career advancement opportunities within a growing auto group * Supportive leadership team that encourages learning and personal development How to Apply Apply directly through JazzHR or send your resume to: Powered by JazzHR saowIcO1mg

Job DescriptionDescription: Position Summary: The RN Case manager is responsible for identifying patient/family needs and for providing supportive care and appropriate services through skilled nursing assessment, planning, and care in accordance with the attending physician’s orders and the interdisciplinary team (IDT) plan of care to maximize the comfort and health of patients and families consistent with Peoples Hospice policies and procedures. Essential Duties & Responsibilities • Assume primary responsibility for a patient/family caseload that includes the assessing, planning, implementing, and evaluating phases of the nursing process., • Initiate communication with attending physicians, other hospice staff members and other agencies as needed to coordinate optimal care and use of resources for the patient/family., • Maintain regular communication with the Administrator to review caseload., • Maintain regular communication with the attending physician concerning patient/family care needs and response to interventions., • Obtain data on physical, psychological, social, and spiritual factors that may influence patient/family health status and incorporate that data into the plan of care., • Seek input from other team members regarding the patient plan of care to obtain additional knowledge and support., • Maintain up-to-date patient records so that problems, plans, actions and goals are accurately and clearly stated, and changes are reflected as they occur., • Instruct primary caregivers, volunteers, and employed caregivers to provide care as indicated., • Meet regularly with hospice nursing staff to review problems or unique issues from caseloads, share professional support, and exchange feedback aimed toward enhancing professional growth., • Attend patient conference and facilitate discussion of issues from caseload for full staff discussion, consultation, and evaluation., • Supervise and document observance of the hospice aide delivery of care every 14 days., • Inform the Administrator of unusual or potentially problematic patient/family issues., • Assist other nurses including assuming primary responsibility for patients when necessary., • Share in providing 24-hour, seven-day-a-week coverage to patients/families when necessary., • Provide appropriate support at time of death and perform bereavement assessment if requested., • Participate in PHPC's orientation and in-service training programs for professional staff., • Participate in agency and community programs as requested to promote professional growth and understanding of hospice care., • Demonstrate familiarity with policies of the agency and rules and regulations of State and Federal bodies which aid in determining policies., • Reviews and signs incident reports., • Complete discharge notes/forms in the medical record on planned discharges., • Accept other assignments as appropriate Requirements: Required Qualifications: • Possession of current license to practice as a registered professional nurse in the state of Florida., • Minimum two years of recent varied work experience as a professional nurse and preferably one of the two years in an acute setting., • Demonstrated ability to assess and respond to the needs of patients and families in varied settings. While performing the duties of this position, the employee travels by automobile and is exposed to changing weather conditions. The employee works in varied residential environments based on assigned caseload.

Job DescriptionBenefits: • Competitive salary, • Flexible schedule IMPORTANT ROLE EXPECTATION TRANSITION PHASE This position will begin by supporting and overseeing clinical operations within our existing unskilled home health structure while simultaneously building and leading the transition into a Medicare-certified Skilled Home Health agency. The selected RN must be comfortable: • Working within an active unskilled agency during the startup phase, • Building skilled systems while the unskilled operation continues, • Leading the agency through accreditation and Medicare certification POSITION SUMMARY The Director of Nursing (DON) will serve as the Clinical Authority and Skilled Startup Leader, responsible for building, launching, and overseeing all Skilled Home Health operations, while supporting current unskilled clinical oversight during the transition. REQUIRED EXPERIENCE (NON-NEGOTIABLE) • Active Florida Registered Nurse (RN) License, • Minimum 5 years of Skilled Home Health experience, • Direct experience with at least ONE of the following:, • Skilled agency startup, • Medicare certification process, • Federal Medicare survey preparation & pass, • Hands-on experience with:, • ACHC, CHAP, or Joint Commission Accreditation, • Medicare Conditions of Participation, • OASIS Documentation, • 60-Day Physician Plans of Care, • Skilled QA/QAPI Programs, • Experience supervising RNs, LPNs, and Therapy disciplines (PT, OT, ST), • Thorough understanding of Skilled Infection Control, Emergency Preparedness, and Clinical Documentation Audits, • Ability to pass Level 2 background screening and Drug screening KEY RESPONSIBILITIES • Serve as Clinical Authority for all Skilled Services, • Lead the agency through ACHC Accreditation, CMS-855A Medicare Enrollment, and Federal Medicare Survey, • Build and oversee OASIS workflows, Skilled clinical documentation systems, Infection Control Program, and Skilled QAPI Program, • Supervise Field RNs, LPNs, and Skilled therapy contractors (PT, OT, ST), • Participate in Skilled admissions and discharges, Clinical audits and chart reviews, Survey preparation and Plans of Correction, • Establish 24/7 RN on-call system and Skilled training and competency systems PREFERRED QUALIFICATIONS • Prior experience as Director of Nursing (DON), Clinical Manager, or Skilled Home Health Administrator (RN), • Experience with Medicare Advantage Plans and Dual-Eligible patients, • EMR & OASIS systems: Axxess, Homecare Homebase, WellSky/Kinnser WHY THIS ROLE IS UNIQUE • Lead a real Skilled Home Health startup, • Be part of a successful and active unskilled agency, • Long-term executive leadership growth, • Works closely with agency ownership in a leadership capacity, • Ability to build a skilled program from the ground up in Polk County HOW TO APPLY Qualified candidates should submit: • Resume, • Copy of Active Florida RN License, • Brief summary of their Medicare Skilled Home Health startup and/or accreditation experience

Job Description Duration: 4 Month Contract (may extend) - 1/5/2026 - 5/4/2026 Onsite Position Shift: Monday - Friday (7:00 AM - 4:00 PM) (With being flexible to assist 2nd shift employees at times) Basic Function: Responsible for assisting HR personnel in administering payroll, benefits, policies, procedures and guidelines in the areas of employment, compliance, basic employee relations, wage and salary administration, training, and various HR-related programs/initiatives. Use decision making skills within the scope of responsibility. Gain hands-on experience with HR systems like Workday and Kronos, and develop skills in payroll, compliance, and employee engagement. Play a key role in supporting HR operations that keep our employees engaged and our site running smoothly. Specific Activities, and Responsibilities: * Site payroll and benefit liaison to work with 3rd party administrator and corporate departments to assist employees as needed. * Performs data entry actions in HRIS (Workday) such as hire, transfers and terminations. * Generates data reports in HRIS (Workday) for compliance purposes. Ensures data accuracy through audit of the HRIS system. * Performs data entry, generates data reports and maintains time-keeping system (Kronos) including employee-set up, primary labor account, schedule, PTO accruals, deactivation, troubleshoot and approval issues. * Supports submission of bi-weekly payroll input sheet, submit total hours to corporate payroll, requires timecard approvals and maintains bi-weekly payroll folders in accordance to Catalent U.S. Payroll guideline compliance standards (i.e. input sheet, change documentation, payroll preview, manager approval list, timecard approval exceptions, emails to corporate payroll) * Prepares and maintains on-site personnel, medical and I’9 files. * Maintains communication boards with site announcements. * Maintains service award and recognition programs. * Assists Employee Engagement Committee with site events. * Performs other related duties as assigned. Knowledge Requirements: * Requires a high school diploma or equivalent. Experience: * Minimum of 2 years of experience in human resources, payroll, and administration. Experience within the manufacturing industry a plus. Knowledge/Skills Requirements: * Strong customer service skills with a high comfort level and ability using software packages including Word, Excel, PowerPoint and HRIS software. * Ability to multi-task, detail oriented, and possess a high level of organizational skills to work independently. * Ability to field or respond to HR-related questions from managers and employees. * Possess ability to effectively communicate both orally and in writing in clear English. * Requires excellent business writing, editing, and proofreading skills. * Experience and familiarity using Kronos time keeping system desired. Company DescriptionAlphaProTemps is specialized in providing "best-in-class" professional staff augmentation services. These recruiting directives include temporary labor, contract sourcing, professional & technical niches, vendor-on-site, and managed service programs.AlphaProTemps is specialized in providing "best-in-class" professional staff augmentation services. These recruiting directives include temporary labor, contract sourcing, professional & technical niches, vendor-on-site, and managed service programs.

Job DescriptionBenefits:

Job Description At AMIkids, we believe education is the gateway to opportunity—and every student deserves a leader who believes in their potential. Our schools provide a safe, structured, and supportive environment where youth can grow academically, socially, and emotionally while aligning with the AMIkids mission and charter authorizing entities. We’re seeking a visionary and student-centered Principal to lead academic, administrative, and behavioral operations while fostering a culture of excellence, accountability, and growth. This role will partner with staff, families, community stakeholders, and the school board to ensure every student receives high-quality instruction and support that leads to measurable success. Video: We Are AMIkids | Website: What You Will Be Doing: • Provide instructional and operational leadership to ensure a safe, engaging, and high-performing learning environment., • Oversee curriculum implementation, student performance, and instructional quality using data to drive decision-making., • Lead student recruitment, enrollment, and family engagement initiatives., • Supervise, coach, and evaluate staff while promoting ongoing professional development and performance excellence., • Build and maintain collaborative relationships with the school district, Board of Trustees, staff, families, and community partners., • Monitor and manage program finances, ensuring compliance with AMIkids, district, state, and IRS requirements., • Develop and support fundraising and resource development initiatives in collaboration with corporate teams., • Address student discipline, behavioral concerns, and safety issues utilizing state-mandated protocols., • Ensure timely submission of reports, compliance documentation, and academic records., • Maintain all required certifications, including CPR, First Aid, and crisis intervention training., • Bachelor’s degree in Education or related field required; Master’s in Educational Leadership preferred., • Minimum three (3) years of related educational experience (five years preferred)., • Must hold or be eligible for Educational Leadership or Principal certification., • Prior experience as a school administrator or instructional supervisor preferred., • Strong problem-solving, leadership, and communication skills (verbal & written)., • Ability to work effectively with diverse students, families, staff, and community partners.Why Join AMIkids?When you join AMIkids, you join a mission—not just a school. We offer:, • Leadership growth opportunities, • Comprehensive health benefits, • Employer-funded pension & 403(b) options, • PTO & paid holidays, • Wellness resources & EAP program

Job Description Nursing Administrator The Center for Wound Healing & Hyperbaric Medicine, LLC (CFWH) provides management and consulting services to healthcare providers in the area of wound care and hyperbaric medicine. By focusing on the needs of the patients as well as the partners we serve, The Center for Wound Healing & Hyperbaric Medicine, LLC is able to bring advanced wound healing strategies to many communities around the country. Our Core Values: Compassion, Excellence, Passionate, Integrity, Dedication, Loyalty, Accountability, Enterprising. Job Overview: The Nursing Administrator assists with all patient care services, including but not limited to, case management, extensive chart reviews, utilization of services reviews and discharge planning. Ensures compliance with patient care quality standards as it relates to the care provided to all wound care and hyperbaric patients. Supports all clinical training initiatives for new and existing staff, which includes both hands-on and virtual training. This position reports to the Chief Nursing Officer (CNO). What You’ll be Doing: • Understands wound care and hyperbaric nursing protocols; ability to practice as required., • Participates in the chart review process to ensure patients qualify for treatment prior to appointment., • Communicates charting revisions to appropriate staff in a professional, helpful, and kind manner. Educate, as needed., • Partners with the HR & Training department on new hire training to provide educational assistance as needed. Requested clinical training from CA may be remote or in-person., • Works with the CNO to identify training needs for current staff. Creates appropriate training material/courses and educational aids. Provides training remotely or in-person., • Travels to wound centers across the U.S. to support on-going clinical education, coach and develop nursing staff, and to cover clinical shifts if/when required., • Supports new clinic openings as requested by the CNO. Support may be administrative, virtual and/or hands-on., • Works closely with clinic leadership to advise on patient scheduling, chart reviews, physician communication, and patient evaluations for HBO qualification., • Responsible for staying up to date on the standards of care related to wound care and hyperbaric oxygen therapy (local coverage determinations/LCDs) and education of such., • Partners closely with the Revenue Cycle Department on insurance verifications to get authorization in a timely and efficient manner., • Creates and/or updates clinical procedures for new and existing staff to adhere to. Communicates and trains on procedures as required., • Maintains close coordination with all departments to ensure continuity and collaboration of services., • Ensures compliance with the Health Insurance Portability and Accountability Act (HIPAA) by safeguarding patient information and maintaining the highest level of confidentiality standards., • Maintains efficient and effective clinical operations while verifying compliance with all local, state and federal regulations, standards and protocols., • Consistently adheres to company, hospital, and accrediting body clinical, safety, and compliance standards., • Other duties as assigned. Requirements for This Role: • Registered Nurse (RN) from an accredited school or college of nursing., • Current state licensure; no restrictions to obtain RN license in additional states., • Current Basic Life Support (BLS) from approved agency., • 2+ years wound care experience required., • 2+ years clinical training experience required., • Deep understanding of charting, billing and insurance authorizations., • Proficient in Microsoft Office or related systems., • Proficient in a minimum of one EMR system., • Strong verbal and written communication skills., • Ability to treat others with compassion and patience., • Ability to work in a fast-paced team-oriented environment., • Must possess excellent interpersonal skills., • All employees are required to comply with HIPAA policies and procedures. Desired Qualifications for This Role: • Bachelor’s Degree preferred., • CWS, WCC, WOCN and/or CHRN certification preferred., • Knowledge of Hyperbaric Oxygen Therapy preferred., • Experience in outpatient clinic and/or hospital operations preferred. This position requires frequent ground and/or air travel. This may result in travel up to 75% of the employee’s time with occasional weekend travel. Physical Demands: The physical demands described are representative of those that must be met by a Nursing Administrator to successfully perform the essential competencies, duties, and requirements of this position. These include standing, walking, driving, lifting up to 50 pounds and sitting for extended periods of time and looking at a computer screen for extended periods of time. In addition, pushing, pulling, stooping, squatting and shifting heavy objects, as well as air travel, may be required. Employees should ask for assistance if needed. Equal Employment Opportunity: The Center for Wound Healing & Hyperbaric Medicine, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. As an organization, we are committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability, please contact us at .

Job Description Sentry Management is an industry leader in full-service community association management. Our purpose is to nurture communities we are all proud to call home by putting our communities first, enhancing property values by supporting the board’s endeavors, and improving the lifestyles of residents. Our community managers and support personnel are best-in-class, and we’ve been recognized as a National Top Workplace by USA Today for our engaged, people-centric workplace culture and employee engagement. We are currently seeking a professional and reliable Part-Time Administrative Assistant for our an association located in East Orlando, FL. The Office Administrator is responsible for providing administrative and community management support for all division community managers and the division as a whole. Duties may vary from accounting, customer service, general office work, and administration of internal office processes to attending board meetings and providing support to communities as needed. Responsibilities Include: • Assist and support division with general office duties, • Create, maintain, and enter information into databases, scan, copy and file documents, • Prepare and provide reports, meeting materials, work orders, and other documents, • Assist in account setups and onboarding, • Provide service and support to customers with inquiries, account information, and other requests, • Utilize computer systems to maintain accurate data and organized filing Applicants Must: • Have previous Office or administrative experience, • Be professional, organized and self-motivated, • Be able to work independently with little supervision, • Possess strong written and verbal communication skills, • Salary commensurate with experience and qualifications, • Training and Support provided, • Comprehensive benefits package, • Work-life balance

Job Description DeAngelis Diamond is an innovative, award-winning, national construction management firm, specializing in healthcare, commercial, and multi-family construction. We are headquartered in beautiful Naples, Florida, and nationally ranked as an ENR Top 400 Company. We’re seeking a Learning & Development Coordinator to play a key role in driving company-wide learning initiatives. This position ensures seamless planning, logistics, and administration for DD Academy classes, leadership programs, orientations, summits and new team member experiences. The role combines operational excellence with a passion for creating impactful learning experiences. What you'll be doing: L & D Operations • Assist the Head of Learning & Development with the annual learning calendar, coordinating logistics for the DD Academy classes and summits, ensuring smooth execution of sessions and programs are scheduled, communicated, and aligned with organizational priorities., • Organize and support DD Leadership Institute, Academy trainings, and any other on-site training events, including Teams setup, catering, and printed materials., • Maintain and update DD Academy curriculum to keep content current and relevant., • Drive engagement by promoting learning opportunities through internal communication channels., • Handle administrative tasks such as scheduling, enrollment tracking, equipment coordination, and cost monitoring., • Collaborate with Talent Acquisition to plan and execute the DD Internship Program, delivering a seamless and positive participant experience., • Support the annual employee engagement survey, including coordination and follow-up., • Ensure seamless execution of monthly new team member orientations, including coordinating all communication, logistics, presentations, materials, schedules, and meals., • Create and publish welcome announcements on the company intranet prior to orientation., • Collaborate with HR and Talent teams throughout the onboarding process to deliver an exceptional experience for new team members., • Coordinate travel and scheduling for recruits and new hires during onboarding., • Serve as the primary administrator for Absorb LMS: review, edit, and upload content, maintaining course accuracy, and managing assignments, enrollments, and learning paths., • Analyze LMS data to track participation and trends, driving continuous improvement., • Manage LinkedIn Learning platform content, assignments, and permissions., • Provide guidance to team members on using LinkedIn Learning for development plans., • Generate engagement and completion reports for both Absorb LMS and LinkedIn Learning., • 2 – 5+ years of administrative experience, preferably in HR or Learning & Development., • Bachelor’s degree preferred., • High learning agility, resourcefulness, and polished professionalism., • Strong communication skills and attention to detail., • Ability to manage multiple priorities and meet deadlines independently., • Proficiency with cloud-based software and LMS platforms., • Passion for learning, innovation, and creating exceptional team member experiences., • Collaborative mindset with a positive, solutions-oriented attitude., • Top-tier market salary & bonus program., • Team up with other high-performing coworkers., • Top-notch Medical Insurance., • DD Wealth Builder Program. (401k 100% match up to 6% + up to 4% discretionary Profit Sharing), • Wellness reimbursement to assist in your fitness and wellness., • PTO: 1st year: 8 days; Years 2-5: 18 days; 6-10 Years: 23 days, 11+ Years: 28 days, • Additional Time Off: 11 Paid Holidays, and your birthday off., • Veterans Day Off for our Veteran Team Members, • Volunteer Time Off: 2 paid days to devote to volunteering for the nonprofit of your choice., • Educational Reimbursement Plan, • Team Member Referral Bonus Program, • Maternity & Paternity Care Plans, • Adoption Assistance Program, • Direct Deposit Paycheck, • Weekly Pay Schedule, • Free Snacks and Drinks #LI-RP1

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Company parties, • Dental insurance, • Employee discounts, • Health insurance, • Opportunity for advancement, • Paid time off, • Parental leave, • Training & development Essential Duties and Responsibilities As assigned, but not limited to the following: • Develops and implements, with the Practice Administrator, procedures for all aspects of the billing process including charge entry, day end balancing, claims submission and edit, insurance follow up, patient balance follow up, denials, transfers to patient balance, cash collection, collection accounts, adjustments and write-offs., • Audits daily charges and payments for all practice locations and initiates corrective actions where required., • Assists with coding and billing error resolution for all practice locations., • Submit claims electronically and by paper as requested., • Monitors patient balances/coordinates practice action with billing staff and front desk personnel., • Monitors practice schedules for self-pay visits and insurance entry discrepancies and initiate corrective actions where required., • Coordinates collection efforts with outside payers to optimize collection efficiency., • Maximizes payments in accordance with the policies of the practice., • Reviews all patient and third-party payer refund requests for accuracy. If appropriate, remits refund payments as applicable., • Review and work insurance aging reports. Call for payment and review for in house collections when necessary., • Assists with submitting necessary documentation to collection agency and ensures proper collections notifications are sent to applicable patients in a timely manner., • Knowledge and understanding of Explanation of Benefits (EOB) from insurance carriers, • Ensures compliance with insurance contract terms. Set up patient statement billing and respond with any questions or requests., • Maintains current knowledge of payer requirements, Medicare regulations, CPT coding and ICD codes and performs regular payment analysis to evaluate charges and coding., • Educates front desk personnel regarding insurance and coding questions., • Respond to interoffice messages and take necessary actions where required., • Follow up via phone, email or patient web portals to obtain payment and or denial reasons, • Ensures compliance with all HIPAA requirements and other relevant medical office regulations., • Posts payments from assigned insurance companies, patient payments, and lockbox, • Identifies errors in payments, corrects errors and resubmits for corrected payment., • Researches, corrects and resubmits denials., • Appeals denials when necessary., • Sends information, upon request, to appropriate insurance company and/or patient., • Answers phone calls from patients and staff with questions regarding billing/accounts., • Assist with insurance verification and prior authorizations when needed, • Review daily batch for all practice locations and initiates corrective actions where required, • Reconcile daily deposit slips with bank as requested, • Perform daily deposits as requested, • Retrieve and post ACH payments from clearing house, • Utilizes EMR and other relevant software where required, • Allocate payments as necessary, • Attends staff meetings where required, • Performs related work as required.

Job DescriptionSummaryOur client is a leading IT Solutions Company located in the West Tampa, FL areaand they are in need of a Level II or III Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities • Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 4years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • Three years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)

Job DescriptionSummaryOur client is a leading IT Solutions Company located in the West Tampa, FL area and they are in need of a Level II or III Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs. Duties & Responsibilities • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • Three years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)

Job Description We are growing! We are looking for skilled IT Systems Administrators to help bring the company to the next level. We offer competitive base pay with a great BONUS structure and benefits. Position Description and Expectations Every member of the IT Team is expected to uphold and embody the Core Values of our Organization. In order to be successful within our Team, you must exhibit the following qualities: Integrity, Exceptional Leadership, Constant Improvement, and placing Service before Self. You will see these values weaved into our responsibilities and abilities for each position because they enable our team to serve our clients and empower the pursuit of greatness! Systems Administrators are strong in all the most common and popular Information Technology solutions. In addition to strong technical aptitudes, backed by at least 5 year of direct experience, a Lead Systems Administrator can assess a complex technical challenge/incident, develop the proper and complete solution to resolve it, and execute that solution for the client. While a “break/fix” mentality may be needed for initial work-around, that is not considered the comprehensive course of action for a Lead Systems Administrator. They should know the importance of properly documenting any procedures needed to replicate their solutions for other clients and staff members, and be disciplined in their process development. Additionally, this individual should be highly skilled at both verbal and written communication, tailoring their interactions to the client’s aptitude and to the particular situation/incident. They should then be able to execute with a high degree of success in integrating and/or solving problems in diverse environments including: Microsoft 365, Azure, modern Windows Server Infrastructure components, networking (routers/switches/etc.), security solutions (VPN's, firewalls, MFA, SSO, etc.), backup systems, mobile devices, and more. Responsibilities • Daily Time Entry Accounting for at Least 9 Hours, Including Lunch, with Embedded Detailed Technical Work Notes Explaining All Task Efforts, • Utilize Corporate Systems for Calendar Scheduling and Assignment Prioritization, • Documentation of Client IT Environments, • Documentation of Processes and Procedures for Issue Resolutions, Including Automation/Scripting if Possible, • Provide Remote or On-Site Escalation Support for Technical Services Help Desk Incidents and Implementations, Including the Direction of Service Technicians On-Site as Smart Hands Assistants, • Small to Medium Project Planning, Development, and Execution with Persistent Status Communication with Project Manager, • Windows Server Deployment, Configuration, and Testing, • Performing Migration of Customer’s Environments, including Server Roles, Applications, and Data to Microsoft Azure and 365 Services, • Deploy, Configure, and Operate Azure Stack of Services, • Deploy, Configure, and Operate Meraki Networks consisting of Firewalls, Switches, Wireless Access Points, • Configure Network Infrastructure for Microsoft Teams Deployments, • Deploy, and Configure Desktop Deployment Infrastructure (MDT), • Deploy, Configure, and test Microsoft Identify and Security Solutions, • Local Server Deployment and Administration – Experience preferred with Windows Server, • Configure File, Print, and Other Services, • Access/Group/User/Policy Management, • Administration, including add/remove users and groups, configure file permissions, check event logs, configure and restore from backup, • Administration of Enterprise E-Mail Solution, Including Add/Remove Users, Forwarding of Mail to Other Accounts, Add Aliases, etc., • Perform all Maintenance Tasks for Clients on Servers and Infrastructure Based on Scheduling, • Create, Operate in, and Follow Corporate and General Technology Best Practices, Procedures, and Systems, • Master Scripting of Repeatable Processes via Microsoft PowerShell, • Provide Expectation Setting and Appropriate Client-Level Communication, Leveraging Central Resources for Scheduling and Quotations, • Proactively Take Ownership of Tasks and Follows Through to Ensure Complete Resolution, • Take Personal Responsibility for the Quality of Work They Perform or are Associated With, • Ability to Pay Close Attention to Detail while Performing Technically Complex Tasks, • Ability to Deal Effectively with Stressful Situations, • Work Collaboratively and Interactively with members of the IT Team, Ensuring the Success of the Team, Sharing Information, and Train Service Technicians, • Ability to Provide Accurate Time Estimates Internally and Externally, • Ability to Quickly Learn New Technologies, • Use of Self-Study Materials, • Hands-On Experience, • Corporate Training Resources, • Extensive Experience Required with Microsoft Windows Desktop, • Extensive Experience with Microsoft Server Operating Systems, • Extensive Understanding of TCP/IP, DNS, and Troubleshooting Internet Connectivity Issues, • Extensive Experience with Cisco Meraki Switches, Access Points, and Firewalls, • Extensive Experience with Supporting Clients on Remote Desktop Solutions, • Extensive Experience with Mobile Technologies, including Apple iOS and Google Android, • Extensive Experience with Microsoft Intune Mobile Device Management, • Extensive Experience with Microsoft 365 Desktop Applications, • Excellent Professional Verbal and Written Communication Skills, Including Accuracy and Speed of Typing, Grammar, and Vocabulary, • Preferred Experience as a User of ConnectWise Manage CMDB Company DescriptionWe are an established and growing company, and we are looking to expand our team and services provided to our clients.We are an established and growing company, and we are looking to expand our team and services provided to our clients.

Job Description We are growing! We are looking for skilled IT Systems Administrators to help bring the company to the next level. We offer competitive base pay with a great BONUS structure and benefits. Position Description and Expectations Every member of the IT Team is expected to uphold and embody the Core Values of our Organization. In order to be successful within our Team, you must exhibit the following qualities: Integrity, Exceptional Leadership, Constant Improvement, and placing Service before Self. You will see these values weaved into our responsibilities and abilities for each position because they enable our team to serve our clients and empower the pursuit of greatness! Lead Field Administrators are strong in all the most common and popular Information Technology solutions. In addition to strong technical aptitudes, backed by at least 5 year of direct experience, a Lead Filed Administrator can assess a complex technical challenge/incident, develop the proper and complete solution to resolve it, and execute that solution for the client. While a “break/fix” mentality may be needed for initial work-around, that is not considered the comprehensive course of action for a Lead Field Administrator. They should know the importance of properly documenting any procedures needed to replicate their solutions for other clients and staff members, and be disciplined in their process development. Additionally, this individual should be highly skilled at both verbal and written communication, tailoring their interactions to the client’s aptitude and to the particular situation/incident. They should then be able to execute with a high degree of success in integrating and/or solving problems in diverse environments including: Microsoft 365, Azure, modern Windows Server Infrastructure components, networking (routers/switches/etc.), security solutions (VPN's, firewalls, MFA, SSO, etc.), backup systems, mobile devices, and more. Responsibilities • Daily Time Entry Accounting for at Least 9 Hours, Including Lunch, with Embedded Detailed Technical Work Notes Explaining All Task Efforts, • Utilize Corporate Systems for Calendar Scheduling and Assignment Prioritization, • Documentation of Client IT Environments, • Documentation of Processes and Procedures for Issue Resolutions, Including Automation/Scripting if Possible, • Provide Remote or On-Site Escalation Support for Technical Services Help Desk Incidents and Implementations, Including the Direction of Service Technicians On-Site as Smart Hands Assistants, • Small to Medium Project Planning, Development, and Execution with Persistent Status Communication with Project Manager, • Windows Server Deployment, Configuration, and Testing, • Performing Migration of Customer’s Environments, including Server Roles, Applications, and Data to Microsoft Azure and 365 Services, • Deploy, Configure, and Operate Azure Stack of Services, • Deploy, Configure, and Operate Meraki Networks consisting of Firewalls, Switches, Wireless Access Points, • Configure Network Infrastructure for Microsoft Teams Deployments, • Deploy, and Configure Desktop Deployment Infrastructure (MDT), • Deploy, Configure, and test Microsoft Identify and Security Solutions, • Local Server Deployment and Administration – Experience preferred with Windows Server, • Configure File, Print, and Other Services, • Access/Group/User/Policy Management, • Administration, including add/remove users and groups, configure file permissions, check event logs, configure and restore from backup, • Administration of Enterprise E-Mail Solution, Including Add/Remove Users, Forwarding of Mail to Other Accounts, Add Aliases, etc., • Perform all Maintenance Tasks for Clients on Servers and Infrastructure Based on Scheduling, • Create, Operate in, and Follow Corporate and General Technology Best Practices, Procedures, and Systems, • Master Scripting of Repeatable Processes via Microsoft PowerShell, • Provide Expectation Setting and Appropriate Client-Level Communication, Leveraging Central Resources for Scheduling and Quotations, • Proactively Take Ownership of Tasks and Follows Through to Ensure Complete Resolution, • Take Personal Responsibility for the Quality of Work They Perform or are Associated With, • Ability to Pay Close Attention to Detail while Performing Technically Complex Tasks, • Ability to Deal Effectively with Stressful Situations, • Work Collaboratively and Interactively with members of the IT Team, Ensuring the Success of the Team, Sharing Information, and Train Service Technicians, • Ability to Provide Accurate Time Estimates Internally and Externally, • Ability to Quickly Learn New Technologies, • Use of Self-Study Materials, • Hands-On Experience, • Corporate Training Resources, • Extensive Experience Required with Microsoft Windows Desktop, • Extensive Experience with Microsoft Server Operating Systems, • Extensive Understanding of TCP/IP, DNS, and Troubleshooting Internet Connectivity Issues, • Extensive Experience with Cisco Meraki Switches, Access Points, and Firewalls, • Extensive Experience with Supporting Clients on Remote Desktop Solutions, • Extensive Experience with Mobile Technologies, including Apple iOS and Google Android, • Extensive Experience with Microsoft Intune Mobile Device Management, • Extensive Experience with Microsoft 365 Desktop Applications, • Excellent Professional Verbal and Written Communication Skills, Including Accuracy and Speed of Typing, Grammar, and Vocabulary, • Preferred Experience as a User of ConnectWise Manage CMDB Company DescriptionWe are an established and growing company, and we are looking to expand our team and services provided to our clients.We are an established and growing company, and we are looking to expand our team and services provided to our clients.

Job Description Pediatric Health Choice, a PHS company specialize in providing exceptional care for medically complex, technology-dependent, and behaviorally challenged children. Our pioneering child-focused, family-oriented service model has set the standard across the nation. As the largest operator of Ambulatory Medical Day Health Centers in the U.S., we are proud to be Medicaid certified and fully licensed by state regulatory agencies, ensuring the highest standards of care and safety. • Position: Director of Nursing (PPEC), • Location: Sarasota, FL As the Director of Nursing, you will oversee the case management of all children admitted for Day Health Center-Based Services. Working closely with the Center Administrator, you will ensure the safe delivery of services aligned with PHC’s mission and standards. This role involves establishing strong relationships with physicians, nursing staff, and other healthcare professionals while managing staffing patterns to meet clinical needs. You will also assume the “Acting Administrator” role in the absence of the Center Administrator. • Assist in administrative duties and case management., • Coordinate daily clinical activities and respond to emergency situations., • Manage staff schedules and ensure compliance with documentation requirements., • Collaborate with admissions for effective patient management., • Develop comprehensive care plans and coordinate services with other providers., • Lead family education initiatives to enhance care confidence., • Participate in staff training and development programs., • Monitor quality assurance and improvement processes., • Help manage the center’s budget and operational reports., • Graduate of an accredited nursing program; current Florida RN license required., • Bachelor’s Degree preferred., • Minimum of 1 year in nursing management and leadership., • CPR certification required; PALS certification preferred., • Experience in pediatrics, especially with medically fragile children, is essential., • Impactful Work: Make a profound difference in the lives of children and families facing unique health challenges., • Innovative Environment: Join a team at the forefront of pediatric health care innovation and best practices., • Career Growth: Explore diverse opportunities for professional development and advancement within our expanding network., • Collaborative Culture: Work alongside dedicated professionals who share a commitment to excellence and compassionate care., • Holiday Pay, • Paid Time Off, • Health and Dental insurance, • Short & Long-Term Disability and Life Insurance We look forward to learning more about you & the skills you can bring to Pediatric Health Choice! Pediatric Health Choice is an equal opportunity employer; we are committed to affirmative action and equal employment opportunities for all regardless of protected veteran status, race, color, creed, religion, national origin, sex, sexual orientation or identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance. #PPEC123

Job Description Naples Nissan is currently seeking an experienced Warranty Administrator to join our service team! Come work for a dealer that values your time and energy! Ideal candidates would possess impeccable attention to detail and be able to process claims efficiently to maintain our premium warranty status. The Automotive Warranty Administrator performs a wide range of administrative and office support duties associated with vehicle warranties. RESPONSIBILITIES: • Process all warranty requests in compliance with company and legal standards, ensuring appropriate documentation is complete, accurate and organized., • Submit and follow up on all manufacturer warranty claims and book warranty repair orders., • Keep records of all warranty parts including the repair order number, date of replacement, and date the part may be disposed., • Reconcile warranty receivables and work with the accounting department to collect payments., • Maintain all service and customer records as required by the warranty company and dealership. REQUIREMENTS: * 2+ years working and submitting automotive warranty claims. * .Reynolds experience a plus. * Demonstrated ability to multi-task effectively; strong organization and time management skills. * Excellent communication, analytical and critical thinking and problem solving skill. Medical and Dental * 401K Plan * Paid time off and vacation * Growth opportunities * Paid Training * Employee vehicle purchase plans * Long-term job security * Growth Potential * Flexible Work Schedule * CLOSED Sundays * Discounts on products and services ***Compensation TBD based on relevant experience

Job DescriptionThe Medical Records Coordinator is responsible for performing the clerical duties of the Medical and Nursing Departments to assure that documentation for all medical record information is in compliance with established facility policies and procedures, and State and Federal regulations. Contributions: Health Information Management Functions: • Maintains the security of health information systems and medical records. Assures physical protection is in place to prevent loss, destruction and unauthorized use of both manual and electronic records. For example, assures safeguards are in place such as sign-out systems, and systems for securing file cabinets and file rooms where overflow and discharge records are stored., • Assures systems are in place to maintain confidentiality of manual health information., • Manages the release of information functions for the facility including review and processing of all requests for information. Maintain facility policies and standards of practice to assure release of information requests are appropriate and meet legal standards and is processed in accordance with facility policies and procedures., • Maintains a forms management system for development, review, and reproduction of facility forms. Maintain a master forms manual., • Maintains systems for filing, retention and destruction of overflow records and discharge records in accordance with facility policy and relevant regulations., • Participates in meetings and committees such as Medicare review, HIPPA policy and procedure committee., • Assures systems are in place to maintain up to date resident-specific information in the computerized clinical information system and completes data entry functions as applicable., • Orders and maintains a proper inventory of all medical record forms and distributes to appropriate staff., • Maintains a current Medical Record Policy and Procedure book, including consultant reports. Records Management Functions: • Completes and files the appropriate information in the master patient index information., • Initiates the Chateau resident medical record and in house overflow file for thinned charts, prepare labels, etc., • Completes admission checklists and admission audits., • Completes coding and indexing of admission diagnoses., • Conduct concurrent audits/quality monitoring at regular scheduled intervals., • Code diagnoses at regular scheduled intervals., • Thin in-house records in accordance with the written policy and procedure and file in chart order for discharge in the inhouse overflow file., • Contact physicians or departments as needed when signatures or information is needed before records can be completed., • Maintain a monitoring system to assure telephone orders and other information is signed or completed by the physician as needed., • Maintain Medicare "Certification/Recertification" forms and follow-up with physicians for signature., • Update discharge information on master patient index (manual or electronic)., • Record appropriate discharge information in the census register., • Initiate the discharge record control log to monitor discharge record processing status., • Obtain the discharge clinical record from the nursing station within 36 hours of discharge or death of a resident., • Assemble record from the nursing station and the overflow file in established discharge order, • Analyze the record for deficiencies using the discharge record audit/checklist., • Follow up and monitor discharge record deficiencies including monitoring/mail information to the physician for completion as applicable. Maintain discharge record control log. File discharge record in incomplete clinical record file until complete and then file the discharge record in the complete file., • Code and index final diagnoses using the ICD-9-CM code books., • Retrieves medical records promptly upon request., • Destroys old medical records per policy in association with Director of Nursing and/or Administrator. Job Requirements: • High School graduate., • Medical Records Technician certification desirable but not mandatory., • Long term care or healthcare experience preferably as a Coordinator of Health Information in another facility., • Training as a Medical Records Secretary or equivalent preferable, but not mandatory., • Knowledge of medical terminology., • Experience with ICD-9-CM coding. Moorings Park ® Communities, a renowned Life Plan organization includes three unique campuses located in Naples, Florida. We offer Simply the Best® workplaces through a culture of compassionate care for both our residents and our partners. Simply the Best Benefits for our partners include: • FREE health and dental insurance, • FREE Telemedicine for medical and behavioral health, • Vision insurance, company paid life insurance and short-term disability., • Generous PTO program, • HSA with employer contribution, • Retirement plan with employer match, • Tuition reimbursement program, • Wellness program with free access to on-site gym, • Corporate discounts, • Employee assistance program, • Caring executive leadership

Job DescriptionSummaryOur client is a leading IT Solutions Company located in Jacksonville, FL and they are in need of a Level II Technician, who has some general knowledge in networking. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs. Duties & Responsibilities • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 3 years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)

Job DescriptionDescription: International College of Health Sciences (ICHS) is seeking a Technical Support Specialist to provide comprehensive technical and administrative support across multiple campus systems and platforms. This position is essential in ensuring smooth daily operations for students, faculty, and staff by managing user accounts, coordinating on-campus technology needs, and serving as a primary resource for troubleshooting and technical training. Located in the vibrant Boynton Beach area of Florida, ICHS is committed to fostering a secure, efficient, and technology-enabled learning environment. Purpose The Technical Support Specialist will serve as a key technical administrator and support lead, managing user access, training staff, coordinating on-campus technology logistics, and supporting the college’s digital infrastructure. This role is critical to maintaining the integrity, security, and efficiency of campus systems and supporting the institution’s mission of delivering high-quality healthcare education. Responsibilities System Administration and User Support • Serve as Zendesk Admin: add users, manage accounts, passwords, and macros, and train staff on platform features., • Act as Bookings Admin: create and manage shared booking links for college events, on-campus testing, virtual meetings, and new staff orientation; train new employees on personal bookings settings., • Manage Shiftboard platform: create and add bulk profile accounts for students and faculty, manage student thresholds, disable inactive profiles, add new clinical sites, and manage user access., • Limited Active Directory administration: access server via Remote Desktop, create and manage staff/faculty accounts for on-premises access, enable/disable users, and update user profiles., • Office 365 administration: update whitelist domains or users in Exchange, unlock restricted student emails in Defender., • Local On-Campus Admin: bypass system admin requirements for time sync, external hard drive access, and application installation., • Liaise with third-party vendors regarding equipment needs (access points, switches, server maintenance, new installations)., • Train and coach support staff on systems and processes., • Review support tickets, student meetings, and projects for quality and efficiency. Education / Experience / Knowledge • Associate degree in Information Technology, Computer Science, or related field; or equivalent combination of education and experience., • 2+ years of experience in technical support, IT administration, or help desk roles., • Must have experience working in an educational environment (school, college, or university), • Strong interpersonal skills and a customer-oriented mindset, • Ability to work independently and as part of a team, • Experience administering platforms such as Zendesk, Office 365, Active Directory, and similar systems., • Strong troubleshooting, organizational, and communication skills., • Proficiency in Microsoft Office Suite and remote desktop tools., • Bachelor’s degree in related field., • Experience in higher education or healthcare environments., • Familiarity with Shiftboard, Typhon, Avigilon Alta/Open Path, and booking platforms.

Job DescriptionSummary Our client is a leading IT Solutions Company located in the West Miami, FL area and they are in need of a Help Desk Support Level IITechnician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Required to have worked in an MSP environment in the past to be considered., • Minimum of 3years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 2-3 years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Miami, FL

Job DescriptionSummary Our client is a leading IT Solutions Company located in the West Miami, FL area and they are in need of a Help Desk Support Level II Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs. Duties & Responsibilities • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Required to have worked in an MSP environment in the past to be considered., • Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 2-3 years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plusIdeal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plusOur client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionSummaryOur client is a leading IT Solutions Company located in Tallahassee, FL and they are in need of a Level III Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs. Duties & Responsibilities • Basic project management skills (customer updates, management updates, remediation plans), • Server Configuration/Deployment skills (not just being able to add AD accounts, need more polished skillset), • Network/Security Configuration Deployment skills (again not being able to just reset Wifi passwords. Must be able to build/extend a network without constant supervision)., • Optimizing and maintaining network software and hardware, • MDM Software Configuration/Rollout in companywide setting (50+ endpoints), • Run mini projects on their own (server builds, network roll outs, MDM implementation, etc.)., • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Manage Microsoft Exchange Server, • New User On-boardingQualifications & Requirements, • Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • Three years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plusOur client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job Description Position Title: Network Support and Security Technician Reports To: System Administrator, IT Director Classification: Non-Exempt WC Code: 8868 Position Type: Fifth Level Administrator Major Responsibilities: It is the responsibility of the Network Security Technician to safeguard our university’s Network infrastructure and digital assets, ensuring the confidentiality, integrity, and availability of information systems. This role focuses on supporting network and security infrastructure, responding to technical issues, and helping staff with IT needs. This position involves monitoring, analyzing, and responding to security incidents, The IT office also provides training to staff in the use of different software and networking. Key Responsibilities: • Communication Management: Respond promptly to daily communications via email and voicemail, addressing inquiries promptly and professionally., • Policy Adherence and Ethical Compliance: Ensure strict adherence to the University's mission, policies, procedures, ethical standards, compliance with data protection regulations and pertinent legal regulations in all aspects of admission activities., • University Engagement: Participate in Commencement Exercises, new student orientation, university events, committees, self-studies, and University Commencement Ceremonies., • Special Projects: Execute special projects assigned by the President or supervisor., • Compliance Adherence: Ensure compliance with Title IX of the Education Amendments Act of 1972, as well as FNU Policies, Procedures, Rules and Regulation, the FNU Code of Ethics, Family Educational Rights and Privacy Act (FERPA), Florida Information Protection Act of 2014 (FIPA), the EU General Data Protection Regulation (GDPR), and all other applicable federal, state, and local laws, rules, and regulations., • Assigned Duties: Undertake other assigned duties as required. Position Responsibilities: • Assist staff with basic training in computer software or network use, as directed., • Respond promptly to requests from faculty, administration, or campus deans regarding hardware or software issues, escalating complex problems as needed., • Support the IT department operations and routine maintenance., • Document and report security incidents; assist in assessing their impact under supervision., • Monitor security alerts and respond to incidents within the Azure environment, escalating threats to Systems Administrators., • Assist with the installation and maintenance of security software, such as firewalls, antivirus, and encryption tools., • Conduct periodic vulnerability scans and patches., • Follow instructions from IT system administrators regarding access privileges and security controls., • Stay informed about basic security trends and participate in required training., • Conduct periodic audits of managed systems and help review network security settings., • Help secure Azure resources (VMs, databases, storage) by following established procedures., • Support the use and monitoring of Azure Sentinel and other security tools as directed., • Work with the IT team on security projects and daily operations., • Apply operating system and software updates to staff workstations., • Monitor and investigate system backups failures., • Coordinate with vendors for equipment replacement or support., • Support workstation setup, software testing, and remote assistance., • Monitor and investigate network security systems and resolve issues., • Document incidents and resolutions for routine technical issues., • Monitor and promptly respond to security incidents within our Azure environment, investigating and containing threats., • Manage Azure Sentinel, our cloud-native SIEM solution., • Maintain servers, routers, switches, LAN, WAN, Internet security, remote communications, and user accounts., • Provide user assistance with the proper and efficient use of their systems, • Keep staff workstations up to date with OS patches, drivers, and software updates, • Work with vendors on behalf of users and for replacement equipment, • Ensure compliance with university policies and relevant regulations, conducting regular security audits and assessments., • Provide technical support and training to staff on cybersecurity best practices. Requirements: • Four-year university degree in CIS/MIS/CS/IS and/or 3+ years equivalent work experience in an IT Network Support role, • Familiarity with Azure services (such as Azure AD, Azure Firewall), • Experience with network security tools such as firewalls, antivirus software, and basic intrusion detection systems., • Understanding of VPNs, LAN/WAN networking, and basic patch management., • Knowledge of fundamental system security concepts (e.g., firewall rules, data backup and recovery)., • Familiarity with Windows and Mac operating systems; ability to provide desktop support., • Experience working with Microsoft/Windows products (such as Office 365, DNS, DHCP, Windows Server environments)., • Experience with setup and maintenance of network devices (switches, routers, firewalls)., • Ability to follow established procedures for asset management and patch management., • Understanding of Active Directory and security best practices., • Strong communication and teamwork skills; able to follow instructions and escalate issues as needed., • Commitment to maintaining confidentiality and privacy of information and records., • Willingness to work flexible hours, including occasional weekends or after-hours support., • Entry-level certifications such as CompTIA Network+ or Security+ are preferred but not required., • Experience working with Windows / Mac OSX desktop., • Experience working on infrastructure configurations, i.e. switches, routers, firewalls and low-voltage cable, • Experience working with Asset/Image Management and patch management solution, • Microsoft Active Directory and Security best practices., • Must be a flexible and reliable team player, • Possess the uncompromised ability to protect the confidentiality/privacy of others and company documents and records., • Strong communication skills: must be comfortable with engaging in a variety of different communicative modes; verbal, non-verbal, and written with different levels of management, • Must have a strong command of reasoned, measured decision-making processes based upon analyzing the pros and cons of each potential decision to be made., • Must be able to work weekends and after hours whenever needed License/Certification: • Azure: Azure Security Engineer Associate, Azure Administrator (Preferred), • CompTIA Security+,, • LAN/Networking: 2 years (Required), • Active Directory: 2 years (Required), • CompTIA Network+ 3 years (Required) Job Type Full-time

Job DescriptionSummary: We are seeking a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team, specializing in providing top-tier IT support to Small to Medium-sized businesses. The ideal candidate will possess extensive technical knowledge, excellent problem-solving abilities, and a passion for delivering exceptional customer service in a dynamic IT environment. Responsibilities: • Technical Support: Provide advanced technical support for a variety of IT systems, including servers, networks, and software applications. Troubleshoot and resolve complex issues escalated from Level 1 and Level 2 technicians., • Network Management: Design, implement, and manage robust network solutions to ensure optimal performance and security for clients. Monitor network performance to identify potential issues and take proactive measures., • System Administration: Perform regular maintenance and upgrades on client systems, including patch management, backup and recovery, and system monitoring. Ensure that all systems are secure, up-to-date, and compliant with industry standards., • Client Interaction: Maintain strong relationships with clients by providing professional and timely support. Understand client needs and recommend appropriate technology solutions to enhance their business operations., • Project Management: Lead and manage IT projects, including system migrations, network installations, and software deployments. Coordinate with internal teams and external vendors to ensure successful project delivery., • Documentation: Create and maintain detailed documentation for all client environments, including network diagrams, system configurations, and troubleshooting procedures. Ensure that all documentation is accurate and up-to-date., • Training and Mentorship: Provide guidance and mentorship to Level 1 and Level 2 technicians. Conduct training sessions to enhance the technical skills of the team and improve overall service quality., • Compliance: Ensure that all client systems comply with relevant regulations and industry standards, including data privacy and cybersecurity requirements. Perform regular audits and assessments to identify and address potential vulnerabilities., • Emergency Support: Provide on-call support for critical issues. Respond to emergencies promptly and take appropriate actions to minimize downtime and loss of data, including after-hours and weekend support as needed.Knowledge, Skills, & Qualifications:, • Experience & Education: Minimum of 5 years in IT support, including 2 years in a Level 3 or senior technician role. MSP experience preferred. A Bachelor's degree in IT, Computer Science, or a related field is preferred, with certifications such as CompTIA Network+, Security+, Microsoft Azure Administrator, or CCNA as a plus., • Technical Expertise: Proficiency in Windows and Linux server environments, virtualization technologies (VMware, Hyper-V), and cloud platforms (Azure, AWS)., • Networking & Security: Strong knowledge of networking protocols, firewalls, VPNs, and cybersecurity best practices. Experience with monitoring tools such as SolarWinds, Auvik, or similar., • RMM & Ticketing Systems: Hands-on experience with Remote Monitoring and Management (RMM) tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk., • Documentation & Process Management: Proficiency in documentation tools like Hudu, IT Glue, or SharePoint, with experience in structured IT documentation and process standardization., • Problem-Solving & Project Management: Strong analytical skills to diagnose and resolve complex technical issues, with proven experience managing IT projects from inception to completion., • Communication & Customer Service: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical clients and provide outstanding customer service., • Fast-paced and dynamic environment, with a focus on delivering high-quality IT support to SMB clients., • Collaborative and supportive team culture.Benefits:, • Competitive salary and performance-based bonuses, • Comprehensive health, dental, and vision insurance plans, • Retirement savings plan with employer matching, • Generous paid time off and holiday schedule, • Professional development opportunities and reimbursement for certifications, • Flexible working hours and remote work options

Job DescriptionSummaryOur client is a leading IT Solutions Company located in the Fort Lauderdale, FL and they are in need of a Level III IT Engineer. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities • Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 5 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • Having worked in an MSP environment is a MUST., • Three years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise., • Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise., • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Fort Lauderdale, FL

Job DescriptionSummaryOur client is a leading IT Solutions Company located in Jacksonville, FLand they are in need of a LevelII Technician, who has some general knowledge in networking. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities • Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 4years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 3 years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)

Job Description SERVICE DESK TECHNICIAN iC5i is seeking an experienced, self-directed, Service Desk Technician. This position is in support of a Department of Defense (DoD) organization, US EUCOM located OCONUS in Stuttgart, Germany. This position is required to travel OCONUS. Responsibilities: · The Service Desk Technician is responsible for maintaining, analyzing, troubleshooting and repairing personal computer systems, hardware, software, computer peripherals, and end user devices. Assist users via remote access and phone. · Provide Tier 1/2 level support to users in resolving problems using service desk center tools. Support in the areas of electronic mail, account creation and maintenance, standard desktop applications, and above baseline COTS and GOTS applications. · Triage and troubleshoot incoming issues and work with other teams as needed to identify root cause and resolution. Ensure tickets are addressed within identified Critical Success Factors (CSF) and in alignment with ITIL best practices. · Ensure all actions are professionally and thoroughly documented within the ticketing system. Multiple device configuration including end user device support may be required. Assist in the creation and maintenance of documentation and SOPs. · Candidates need excellent problem-solving and customer service skills, as well as extensive experience with desktop hardware, software applications, operating systems and network connectivity. They must be customer service-oriented and proactive in anticipating and resolving problems while maximizing eAicient use of computing resources. Other duties as assigned. · The successful candidate must be able to communicate clearly and succinctly both written and orally, and present products and ideas in a business-like manner. The candidate will be required to work in dynamic fast paced environments that require team interaction and coordination of eAorts. The candidate must be experienced in interfacing with both client managers and system users. · Specifically the Service Desk Technician will be responsible for supporting systems, users and applications on a geographically dispersed Windows 10 Enterprise network. Provide Event Management, Incident Management, Problem Management, Request Fulfillment, Change Management, and Change Evaluation support. Provide Enhanced Trusted Agent (ETA) Support Services and Multi-Factor Authentication support services. Provide 24x7x365 support. Qualifications What you will need: · maintain · US Citizen and currently hold an adjudicated Secret Clearance and be able to BA/BS + 3 years recent specialized or AA/AS + 7 years recent specialized or a major cert + 7 years recent specialized or 11 years of recent specialized experience · Service Desk Level Certifications: Modern Desktop Administrator Associated: MS 365; Administration Associates, MS 100 and MS 10 Microsoft Enterprise; Microsoft Azure, etc. Desired: Basic Server Knowledge Level Training (certificate required) CompTIA Security + (IAT Level II or greater) An active certification IAW DoD 8570.1 Technical Level II or greater Computing Environment (CE) certificate or training equivalent ITIL v3 – Foundation CompTIA A+/Network+ Automation using Microsoft PowerShell, VBScript, or batch files Experience with Citrix application and desktop virtualization Adaptable to changing circumstances and operational needs Understanding of Department of Defense Military standards Experience working with and supporting Cisco Routers and Switches Experience with DoD IT security requirements Experience with Virtual Desktop environments Possess good communication and customer support skills Shift work (Capable of working day/night shift and weekends) · Understanding of Department of Defense Military Standards

Job Description What Makes a McKibbon IT Operations Support Technician? (Full Time - Tampa Office, in Office Role) The IT Operations Support Technician is a key team member supporting McKibbon Hospitality's growing network of technology and operational systems. This role primarily coordinates between internal users, field teams, and third-party vendors to ensure reliable support and compliance across device hardware, software, network, and smart technologies. The technician will manage day-to-day user support issues, facilitate ticketing and escalation with third-party IT support providers, provide routine updates to stakeholders, and oversee compliance standards—including vendor adherence to company policy. The role is collaborative in nature, with a focus on communication, process improvement, and support documentation while embracing the McKibbon Guiding Principles. Essential Duties and Responsibilities User and Stakeholder Support • Serve as a first point of contact for technology support issues from internal users and field teams, • Open, track, and manage support tickets in partnership with third-party IT vendors, providing timely updates and communication to stakeholders, • Ensure issue resolution meets company standards and user needs, escalating complex or unresolved matters as necessary, • Provide basic troubleshooting and triage support before escalation to third-party providers Vendor Coordination • Collaborate directly with third-party support providers for hardware, software, endpoint, network, and IoT device issues, • Coordinate device installations, replacements, upgrades, and routine maintenance coverage with external vendors, • Monitor active service agreements, licensing renewals, and vendor compliance with support SLAs, • Facilitate communication between vendors and internal teams to ensure smooth resolution of technical issues System Oversight and Compliance • Maintain oversight of device security, compliance routines, and risk processes in accordance with corporate, brand, and regulatory requirements, • Hold vendors accountable for secure configuration practices, routine audits, and remediation of compliance gaps, • Participate in periodic reviews, reporting, and documentation of compliance status, • Support internal data governance initiatives by coordinating with third-party providers and documenting processes IT Operations Support • Assist with user account administration in Microsoft 365/Office 365, Azure Active Directory (Entra ID), and endpoint management platforms, • Support basic troubleshooting of system access, permissions, password resets, and endpoint security controls, • Facilitate routine software patching and upgrades in coordination with vendors, • Maintain awareness of network infrastructure basics (TCP/IP, DNS, DHCP, VPN, VLANs) to assist with connectivity troubleshooting Transition and Project Support • Partner with internal Transitions Team during hotel acquisition, disposition, opening, or brand change projects, • Support coordination, documentation, and verification of technology transfer, device migration, account updates, and system compliance tasks, • Assist with onboarding and offboarding of systems, users, and devices during organizational changes Internal Collaboration and Documentation • Contribute to training and knowledge sharing for teams on systems, tools, and support processes, • Maintain clear records of support tickets, system change logs, compliance checks, and transition documentation, • Liaise between IT, Operations, vendors, and other teams for cross-functional support needs, • Participate in process improvement initiatives and recommend efficiencies in support workflows Qualifications and Requirements Education • High school diploma or GED required, • Associate's degree in Information Technology, Computer Science, or related field preferred, • Relevant technical certifications may be considered in lieu of formal degree Experience • 2–4 years of help desk, technical support, or IT systems support experience, • Experience in hospitality, multi-site corporate environment, or field support operations preferred, • Demonstrated experience supporting Microsoft 365/Office 365 tenant administration, • Familiarity with Active Directory, Azure Active Directory (Entra ID), and endpoint management, • Experience coordinating with third-party IT vendors and managing support tickets Technical Knowledge and Skills • Working knowledge of Microsoft 365/Office 365 administration (user accounts, licensing, permissions, security settings), • Understanding of basic network concepts: TCP/IP, DNS, DHCP, VPN, wireless networks, VLANs, • General IT hardware and software troubleshooting (desktops, laptops, mobile devices, printers, peripherals), • Exposure to Microsoft Azure, AWS, or other cloud platforms preferred, • Knowledge of device security, compliance frameworks, and vendor SLA management strongly desired, • Familiarity with IoT devices and operational technologies (smart locks, HVAC systems, POS/PMS interfaces, digital signage) a plus Certifications (Preferred but Not Required) • Microsoft 365 Certified: Administrator Expert (preferred), or equivalent experience performing Microsoft 365 tenant-level/global admin tasks, • Relevant Microsoft certifications (such as Modern Desktop Administrator Associate, Identity and Access Administrator Associate) are a plus, • CompTIA or other industry-recognized IT certifications are beneficial, but not required Core Competencies • Strong written and verbal communication skills, • Excellent customer service orientation and stakeholder management, • Ability to manage multiple priorities and work independently, • Detail-oriented with strong documentation and organizational skills, • Collaborative mindset with ability to work across teams and with external vendors, • Problem-solving skills with ability to triage and escalate issues appropriately, • Adaptability and willingness to learn new technologies and processes Working Conditions • Primary work location: Corporate office, • Occasional travel to hotel properties or regional locations may be required, • Availability for occasional after-hours support or on-call rotation as needed, • Standard business hours with flexibility based on business needs Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: Full Time Associates: • Comprehensive benefits package including medical, dental, and vision, • Life insurance, • Pet Insurance, • Short and long-term disability, • Paid time off and holidays, • Tuition assistance Financial & Occupational Wellness: All Associates • Competitive Compensation with incentives (incentives vary by position), • 401K Savings Plan with 50% matching funds, • Associate referral program, • Brand and company training classes, workshops and conferences for career growth and development (varies by position) Personal Wellness: All Associates • Fundraising matching funds program, • Team volunteer opportunities, • 24/7 chaplain services, • Exclusive hotel rate discounts Any state specific holiday, vacation or benefit requirements will apply. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

Job DescriptionWho we are: Makpar is a comprehensive professional and technical solutions provider for the Federal government. We combine functional and technical expertise in cloud engineering, data management, cybersecurity and emerging technologies to deliver mission success. We build the right IT solution for government clients by partnering with them to understand their WHAT, WHY, and HOW. Using our signature consulting methodology that we call “The Makpar Way,” we help agencies navigate the ongoing changes in the Federal technology landscape. We succeed where others fail because of our connected and engaged workforce are dedicated to delivering success for our clients and the American people. Our Mission: We solve complex problems for the Federal government to accelerate access to citizen services. When it comes to excellence, we deliver. Learn more about our employer brand at makpar.com/careers. The Position: The Desktop Support Technician provides technical assistance and support for hardware, software, and network-related issues. This role is responsible for troubleshooting problems, installing and configuring systems, and ensuring optimal performance of end-user devices. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a customer-focused mindset. Role Specific Duties: • Provide first-level and second-level onsite and remote support for desktops, laptops, printers, and other peripherals., • Diagnose and resolve hardware and software issues in a timely manner., • Install, configure, and maintain operating systems, applications, and security tools., • Assist with onboarding and offboarding of employees, including device setup and account provisioning., • Maintain accurate documentation of support requests, resolutions, and asset inventory using an ITSM ticketing system, • Collaborate with IT team members to escalate complex issues and implement solutions., • Ensure compliance with organizational IT policies and security standards., • Support remote users and troubleshoot connectivity issues via VPN or remote tools. Required Qualifications:, • Associate degree in IT, Computer Science, or related field, Trade School, Certificate Programs (or equivalent experience)., • 6 months to 1 year of desktop support or IT helpdesk experience., • Proficiency in Windows and macOS environments., • Knowledge of Active Directory, Office 365, and basic networking concepts., • Familiarity with imaging tools and remote support software., • Familiarity with ticketing systems such as ServiceNow and Remedy., • Strong communication, customer service, and problem-solving abilities., • Must adhere to federal government IT security standards., • Work Environment: Onsite or hybrid; may require occasional travel to regional offices., • Ability to lift and move computer equipment (up to 50 lbs.)., • Security Clearance eligibility to obtain and maintain a Public Trust clearance. Candidates must be a US Citizen or a Legal Permanent Resident (Green Card status) for a minimum of 3 years to obtain. Preferred Certifications (at least 1):, • CompTIA A+, • Microsoft Certified Modern Desktop Administrator Associate

Job Description Helpdesk Support - Hybrid Location: Lake Mary, FL Office · In Office Full Time 3-4 Months · Then Hybrid Schedule: 3 Days In Office / 2 Days At Home Full-Time Position Comprehensive Benefits · Medical / Dental / Vision Insurance · 401k · Paid Time Off Program · Company Paid Holiday Helpdesk Support Needed for Premier Third-Party Claims Administrator Job Description: Assist the company with daily system functions. Shipping, receiving, and tracking assets. Provide software, phone, and network support, training, and troubleshooting. Provide support on a wide range of applications. Essential Duties and Responsibilities: • Knowledge of basic principles or systems analysis and design, • Assist both internal and external customers on open issues, follow to completion, • Work helpdesk tickets effectively and timely till completion, • Add, remove, or update user account information, reset passwords, etc., • Effectively meeting deadlines, properly utilizing resources, following processes, • Responsible for basic phone support, adding new users, troubleshooting issues with vendors., • Preform other duties as assigned, • Shipping / Receiving computer equipment asset tracking Work Environment Requirements: • This role requires extended periods of computer screen usage for tasks such as data entry, research, and virtual meetings., • The ability to maintain focus and productivity while working for long hours in front of a screen is essential. Qualification Requirements: Education / Licensing: • Bachelor’s degree in information systems or equivalent experience Technical Skills: • Ability to correctly install and maintain computer hardware and software, • Ability to support/troubleshoot remote users over the phone, • Ability to detect, analyze and resolve computer software and network problems, • Ability to establish and maintain effective working relationships with other technical staff, vendors, and users, • Ability to follow verbal and/ or written instructions, • Ability to communicate with Management and escalate issues, • Ability to identify and monitor potential operational malfunctions, • Ability to solve hardware and software problems in logical manner, • Knowledge of hardware and software installation, testing, and operations, • Knowledge of networking concepts and fundamentals, • Knowledge of basic principles of systems analysis and design, • Knowledge of telecommunications fundamentals Company DescriptionNorth American Risk Services (NARS) is a premier third-party claims administrator that is dedicated to producing the best possible results for our clients. Founded in 1996, we handle claims for insurers, brokerages, managing general agencies, reinsurers, liquidation bureaus, self-insured funds and entities.North American Risk Services (NARS) is a premier third-party claims administrator that is dedicated to producing the best possible results for our clients. Founded in 1996, we handle claims for insurers, brokerages, managing general agencies, reinsurers, liquidation bureaus, self-insured funds and entities.

Job Description POSITION: End User Support Specialist LOCATION: Jupiter, FL. STATUS: Hourly Non-Exempt JOB SUMMARY The End User Support Specialist is responsible for managing and supporting our client endpoint devices and services. ESSENTIAL DUTIES AND RESPONSIBILITIES The essential functions of the job include, but are not limited to, the following: • Knowledge, operational proficiency and troubleshooting ability of standard business applications such as Microsoft Office Suite, Outlook, Microsoft O365/SharePoint, Microsoft Teams, Microsoft Edge, Google Chrome, Firefox, Adobe PDF Reader and Writer, Antivirus software (Sentinel One), Lotus Notes., • Knowledge of and supporting ERP systems such as SAP., • In depth knowledge of and the supporting of unified communications systems for delivery of services including room systems, client endpoints and SaaS integrations., • Administration and management of SharePoint O365 and Teams sites., • Active Directory administration: user account create/delete, security group mapping, login scripts., • Perform configuration, imaging and staging services on laptop and desktop computers., • Provide daily technical support to business units and escalate unresolved calls to the 2nd/3rd line support teams in line with agreed processes, including liaising with external partner organizations where appropriate., • Maintain accurate IT equipment inventory databases., • Work closely with the IT Senior Management Team and assist with recommendations for the improvement of IT systems and infrastructure., • Gather requirements, design, and deploy solutions to meet business needs., • Design migration projects as a technical lead, • Evaluation, creation and management of scripts, • Management and responsibility of ancillary systems such as email security, backups, and security, • Take ownership of critical service and senior stakeholder issues, including user communications as appropriate., • Respond to support queues promptly and document incidents accurately and simultaneously into the case management system., • Monitor and enforce system security guidelines for clients, • Adhere to procedures and escalation processes as defined by Management., • Provide exceptional customer service to all clients., • Proactively support and maintain effective user relationships by educating clients on system capabilities, • Utilize existing knowledge bases to research, resolve, and respond to incidents and requests received via phone and e-mail in a timely manner, in accordance with incident management standards., • Provide accurate troubleshooting and creative solutions to complex problems to ensure customer productivity., • Manage the incident resolution process for all open incidents by following up with assigned support personnel and/or the affected user to ensure timely incident resolution and customer satisfaction., • Experience of writing procedural and/or support documentation, • Knowledge and experience on Remote Management tools: Microsoft Teams, SCCM and Intune., • Build and maintain effective and productive working relationships with colleagues, key stakeholders, our third-party partners, and suppliers, support the company’s mission and business objectives. Education & Training • Bachelor’s Degree and or technical certificate with equivalent work experience, • Certifications (Microsoft 365 Certified: Modern Desktop Administrator Associate, ITIL) preferred. Skills/Experience • Experience deploying and managing Identity Management (Active Directory, Azure Active Directory), • 3+ years of experience using Intune for end point management and security compliance., • 5+ years of experience supporting Microsoft 365, including, but not limited to, Teams, Enterprises Mobility and Security Suite, and Azure Active Directory, • Understanding of networking concepts and integration to LAN/WAN technologies, • Experienced with Windows Server Operating Systems, • Strong working knowledge of Microsoft Security Solutions, • Experience of working effectively within a team and collaborating with others to achieve a goal., • Experienced documenting processes for support teams and end users, • Excellent verbal and written communication skills, • Experienced working within the ITIL frameworks, • Experience of delivering a high level of customer service, • Excellent organizational skills with the ability to multi-task, • Process-oriented thinking, strong planning, and project management skills, • Goal oriented with a track record of driving through to completion meeting deadlines., • Strong analytical and problem-solving ability, • Ability to work within an on-call rotation as well as nights and weekends.

Job Description Under general supervision, provide technical software, hardware and network problem resolution to all LE computer users by performing question/problem diagnosis and guiding users through step-by-step solutions. The Help Desk Technician I is responsible for fielding all Service Desk calls tickets from LE userbase and creating the initial record of the request as necessary; resolves all Level One end-user problems over the phone or in the field; expedites Level II & III requests to senior support personnel. Core Duties and Responsibilities: • Identifies, diagnoses, and resolves Level I problems for users of the LE IT Services to include issues with computer software and hardware, LE network, the Internet and new computer technology, • Clearly communicates technical solutions in a user-friendly, professional manner; provides one on one end-user training as needed; provides problem resolution and support for remote end-users, • Delivers, tags, sets up, and assists in the configuration of end-user PC desktop hardware, software and peripherals, • Performs minor desktop hardware repair for PC computer equipment and peripherals that are not covered by third-party vendor maintenance agreements, • Manages ticketing system queue with a focus on fast/effective delivery of service and follow up, • Contacts third-party vendors for warranty service repair, • Performs basic PC/Printer diagnostic testing; translates corrective action as necessary, • Works within asset management system and accurately updates the database, • Assists problem management team (Level III Admins) with major problems or repairs as necessary, Ex: Active Directory, Outlook, Microsoft Office, Mac OS, • Transitions more complex end-user problems to Level II support personnel, • Installs and manages patches and upgrades to client operating system software and application services, • Assists in creating materials for end-user frequently asked questions (FAQs), • Provides users, under direction of the Service Desk Supervisor, with security access to necessary computer procedures and data, • Assists in disaster recovery activities as necessary, • Serves as a contact for after-hours/weekend support (remotely and/or in-office), • Demonstrates flexibility with schedule to include overnight & weekends hours, • Stays current with the latest technology trends, • Regular onsite attendance is an essential function of this position, • Less than 25% travel required, • Additional duties as assigned Position Requirements: • Proven experience troubleshooting and resolving hardware/software/network issues, • Basic knowledge of desktop operating systems, PC hardware, MS Office, Mac OS, End Point Security, phone system support (Preferably Genesys Administrator) and experience with providing support via Service Desk ticketing system, • Demonstrated understanding of the principles and theories of network systems and management, Internet technologies and products, Active Directory, Data Center/IDF environments and electrical safety procedure, • Ability to use resources to provide problem resolution for unfamiliar software and hardware, • Must be able to sit for prolonged periods of time in front of a computer; must be able to perform physical activities, such as, but not limited to, lifting I.T. equipment (Printer, PC or monitor) bending, standing, climbing or walking, • Flexibility to be on call, including overnights & weekends, required, • A+ certification required

Job DescriptionSalary: Based on Experience System Administrator MSP Experience Required (Preferred Kaseya Knowledge)Location: viLogics SWFL Office Naples, FL (Operations Center) In-Office OnlyPosition Summary: viLogics is seeking a System Administrator with a Managed Service Provider (MSP) background to join our dynamic team in Naples, FL. This is a strictly in-office positionremote work is not available. As team-building and collaboration are critical to our success, this role requires daily face-to-face interaction with colleagues and leadership. The ideal candidate will provide technical support for customers, ensuring the seamless operation and security of IT systems, networks, and applications. Candidates with experience in Kaseya or similar RMM (Remote Monitoring and Management) tools are strongly preferred. This position requires hands-on troubleshooting, proactive IT management, and exceptional problem-solving skills in a fast-paced, customer-facing environment. Primary Responsibilities: • In-office, on-site support for Windows-based systems, networking, and IT infrastructure., • Install, configure, and maintain server, desktop, and network environments to ensure peak performance and security., • Utilize RMM tools (preferably Kaseya) to proactively monitor, manage, and resolve IT issues., • Perform system backups, recovery operations, and general maintenance to maximize uptime and efficiency., • Research, plan, and execute software and hardware upgrades for internal and external environments., • Worked within a CRM ticketing system to log, resolve, and escalate technical issues, ensuring timely customer follow-ups., • Install, configure, and troubleshoot network devices, including firewalls, switches, routers, and access points., • Assist with cybersecurity best practices to protect systems against vulnerabilities and security threats., • Document IT procedures, system configurations, troubleshooting steps, and knowledge base articles., • Collaborate with team members in person to develop, test, and implement IT solutions., • 3-5 years of hands-on IT experience, preferably within an MSP environment., • Strong knowledge of Microsoft Windows Server 2016 and newer., • Experience with Active Directory, Group Policy, Office 365, and Exchange Online., • Proficiency in IP addressing, subnetting, VLANs, and firewall configurations., • Hands-on experience with virtualization, networking (DNS, DHCP, VPN, TCP/IP), and cybersecurity best practices., • Microsoft certifications (MCP, MCSA, or equivalent), • CompTIA certifications (A+, Network+, Security+), • Cisco certifications (CCNA), • Must be willing to work in-office dailyremote work is not an option., • Ability to troubleshoot and resolve complex IT issues efficiently., • Strong customer service and communication skills in a professional, customer-facing role., • Ability to work independently and as part of a team in a fast-paced, dynamic environment., • Willingness to learn new technologies and adapt to changing business needs., • Strong documentation skills with attention to detail., • This is an in-office roleremote or hybrid work is NOT an option., • Travel may be required to customer sites or other viLogics locations., • Must possess a valid drivers license with a clean record., • Must be able to pass a full background check., • Strictly in-office position based in Naples, FL., • Standard office environment with occasional travel to client sites., • The role may require occasional on-call or after-hours support. Disclaimer The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications, and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract and the employee is considered an AT-WILL employee, subject to termination with or without cause or resignation at any time. Qualified employees who require reasonable accommodations to perform the essential functions of the position should notify Human Resources.

Job DescriptionJob description Horizons Care Direct Care Staff Supervisor Job Description Horizons Care provides a comprehensive array of services to include residential foster care, adoption, behavioral health therapy, targeted case management and crisis response to children, families and communities in Manatee, Sarasota, Desoto, Hillsborough and Pinellas counties. Horizons Care provides effective, flexible and high-quality services in the Out of Home Care program, including 24- hour care in a highly structured residential setting for children and young people with high and complex needs, in accordance with their case and behavioral plan, as well as direct care to foster care clients, foster caregivers, and their families. This role involves 24-hour/7 days a week care and requires staff to be available for a variety of shifts that include overnight stays. Responsibilities A shift supervisor will oversee the general management of a specific work shift. Supervisor's will be responsible for performance of staff working on his or her shift. They will work directly with lead management to improve shift functions, as well as evaluate direct care staff. They will ensure policy compliance by the staff working under their supervision. They will oversee and properly report client and staff incidents. The supervisor will be responsible for all basic functions including security of the facility , reports, summaries, and logs pertaining to their shift. The supervisor must adhere to all current federal & state laws, as well as to Horizons Care Policies and Procedures, including the safeguarding of confidential healthcare information and compliance with the Health Insurance Portability Accountability Act (HIPPA). The supervisor must immediately report any suspected incidents of child abuse or neglect to the Program Administrator and the Child Abuse Hotline. Reports serious incidents and updates to caseworkers. Attends agency meetings as required. Completes other duties as directed by the Program Administrator. Duties: 1. Supervise and facilitate all recreational and leisure time., 2. Provide input in staff meetings to develop individual habilitation plans, as necessary., 3. Follow individual habilitation and behavioral plans., 4. Document activities and maintain daily log., 5. Participate in 40 hours of in-service training annually to include management of aggressive behavior and psychotropic medications as well as 40 hrs. Security training, 6. Immediately report any suspected incident of child abuse, neglect or exploitation to the Child Abuse Hotline and to the Executive Director or Program Director and or staff supervisor., 7. Assess and correct any problems within skill level., 8. Ensures the property, grounds, physical workplace areas are maintained to standard., 9. Performs sudden and unannounced audits on rooms and other operating areas of the facility. Knowledge, Skills, & Abilities 1. Ability to support the agency's culture, growth, and success through communication, accountability, and positivity., 2. Ability to be clear headed and decisive based on the scope of the position., 3. Demonstrate the ability to be a positive role model and have excellent leadership skills., 4. Effective oral/written communication and organizational skills, 5. Ability to effectively work as a part of a professional team., 6. Have basic computer skills and or ability to quickly learn basic systems Job Types: Full-time, Part-time Work Location: In person

Job DescriptionSummaryOur client is a leading IT Solutions Company located in Tallahassee, FLand they are in need of a Level III Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities • Basic project management skills (customer updates, management updates, remediation plans), • Server Configuration/Deployment skills (not just being able to add AD accounts, need more polished skillset), • Network/Security Configuration Deployment skills (again not being able to just reset Wifi passwords. Must be able to build/extend a network without constant supervision)., • Optimizing and maintaining network software and hardware, • MDM Software Configuration/Rollout in companywide setting (50+ endpoints), • Run mini projects on their own (server builds, network roll outs, MDM implementation, etc.)., • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Manage Microsoft Exchange Server, • New User On-boardingQualifications & Requirements, • Minimum of 4years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • Three years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Tallahassee, FL

Job DescriptionTMG Global: Our Story TMG Global is a trusted leader in technology integration and complex program management, delivering tailored IT solutions that help organizations scale, adapt, and thrive. Founded on a commitment to excellence, innovation, and integrity, TMG has grown from a regional provider into a globally recognized partner. With a flexible service model and a people-first approach, we support clients across industries with services ranging from enterprise IT program management to site migrations and technology rollouts. At TMG, we believe in building strong relationships, delivering measurable outcomes, and empowering our team to grow alongside our clients. What's your day like? To excel as a Contract Desktop Deployment Technician at TMG Global, candidates should possess a strong foundation in information technology and hands-on experience in end-user device deployment, desktop/laptop imaging, and technical troubleshooting. An associate or bachelor's degree in Information Technology, Computer Science, or a related field is preferred. A CompTIA A+ Certification (or equivalent) is strongly recommended. Additional certifications, such as CompTIA Network+, Microsoft Certified: Modern Desktop Administrator Associate, or ITIL Foundation, are advantageous. Successful applicants will demonstrate experience with hardware troubleshooting, operating systems, network fundamentals, IDF/MDF patching, cable management, and technical documentation, enabling them to confidently deploy and maintain desktops, laptops, and related IT equipment. Strong problem-solving abilities, excellent communication, and a collaborative mindset are essential to thrive in this role. Candidates must be able to track assets accurately, manage punch lists, and provide Go-Live support, contributing to the success of deployment projects. Knowledge and skills required for the position are: * Associate or bachelor's degree in IT, Computer Science, or a related field (preferred) * CompTIA A+ Certification (or equivalent) strongly recommended * Minimum 3-5 years of hands-on experience in desktop/laptop support, end-user device deployment, and technical troubleshooting * Additional certifications such as CompTIA Network+, Microsoft Modern Desktop Administrator Associate, or ITIL Foundation are a plus * Hands-on training in hardware troubleshooting, operating systems, network fundamentals, and IDF/MDF patching * Experience with technical documentation(EXCEL), IT inventory management, and data port tracking * Ability to lift 50+ lbs and work safely in warehouse/IDF environments * Must have reliable transportation to travel to project sites in Miami, FL Start Date: Tentative January 5th End Date: First week of March (possibility of early completion) On-site attendance required; Contractors must utilize TMG Global's timekeeping system with a GEO-tagged clock-in/clock-out feature. This is a 1099 contractor role, responsible for their own taxes, insurance, and equipment. As part of our employment process, TMG Global conducts background checks on all final candidates. These checks are performed by TMG Global, a trusted third-party background screening provider. By applying for this position, you acknowledge and agree that, if selected as a final candidate, you will be required to undergo a background check. This may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws and regulations.

Job DescriptionDescriptionIn this role you will and support, install, maintain, and support desktops (Mac and Windows), local networks, tablets and smartphones and common desktop applications. As an IT Systems Administrator, you will also install new PCs, migrate data, resolve issues escalated from the help desk, and resolve network issues at multiple sites. Position OverviewBenefits and Perks of working here as an IT Support Specialist: • WFH Flexibility, • Paid Time Off Benefits - 3 weeks for your first year, 4 weeks on your second year, • Focus on Work/Life Balance, • We match 4% on your 401K, • Comprehensive benefits package which includes paid life insurance and paid long-term disability, • Peerfit membership - providing free sessions at local gyms and studios, • Paid maternity, paternity and foster leave, • Paid certifications and training days, virtual lab for hands on training, • Career path road-mapping, • $200 spend in our iVenture Company Store on your anniversary year with us!, • Quarterly team outings, • Real culture initiatives and recognition, not just pizza parties, • 360-degree feedback. You talk, we listen., • iVenture is nationally certified as a "Great Place to Work" by our team because of our commitment to an employee-focused culture.What you will be doing as an IT Support Specialist:, • Provide Tier 2 desktop and application support, including new user setups, line of business application support, and hosted application support., • Monitor Windows server and server application performance and resolve issues., • Support Microsoft Windows server technologies - latest operating systems, exchange, DNS and Active Directory, • Monitor network performance and resolve issues such as internet bandwidth problems, ISP issues., • Produce, maintain and update technical documentation., • Typical Week: 20% Windows server support, 60% escalated desktop/app support, 10% network support, 5% training and 5% admin/meetings You're a great candidate if you have..., • Bachelor’s Degree, business related field preferred, or equivalent experience, • 1+ year(s) supporting current windows server and desktop technologies, and client/server applications in a windows based network environment. Specifics include:, • All current Microsoft Desktop Operating Systems, • Microsoft Windows Server and Exchange server/enterprise mailing systems (latest OS), • Active Directory, • Experience with XenApp/RDS or other VDI technologies preferred, but not required., • Microsoft Certified Professional Status (MCSE or MCITP) preferred, • Flexibility to accommodate after-hours and weekend client and team member needs, • Strong communication skills both verbal and written, • Excellent customer service skills Additional Information:, • Valid driver’s license and insurance with reliable transportation. This position will require infrequent local travel., • Smoking is prohibited at all client sites and iVenture offices

Job DescriptionSummaryOur client is a leading IT Solutions Company located in the Fort Lauderdale, FL and they are in need of a Level III IT Engineer. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs. Duties & Responsibilities • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 5 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • Having worked in an MSP environment is a MUST., • Three years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise., • Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise., • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plusIdeal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plusOur client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job Description Job Description: RESIDENT CARE AIDE SUMMARY: Performs assigned duties that protect the safety and dignity of residents. A Resident Care Aide will work together with the Resident Care Supervisor and Assistant Administrator to ensure that resident care goals are being met, including providing personal care services, assistance, support, and supervision to all residents. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform position specific job duties at an acceptable level. Job responsibilities are completed by following established guidelines and protocols within the appropriate time frame. An individual will also demonstrate good skills in all forms of communication. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: The ability to read, write, speak clearly, and follow written and oral instructions. Must be willing and able to make decisions when responsible for the facility. Certificates, Licenses, Registrations: Certificates, Licenses, Registrations: Must successfully complete and be current in all training requirements for training under ALF regulations with AHCA. Other skills and Abilities: Must be aware of and understand the needs of the elderly. Must be able to recognize unusual behavior or physical condition of residents and report those observances to the Resident Care Supervisor or Assistant Administrator. Must be thoroughly familiar with all policies and procedures of the facility. WORK ENVIRONMENT: This job position requires moderate physical demands. Duties may include frequent walking, stooping/kneeling/bending, lifting/carrying, and pushing/pulling during work. ESSENTIAL DUTIES AND RESPONSIBILITIES: Including the following but may include other duties assigned by the supervisor. • At the beginning of shift, reads all entries in Alis from the prior shift. Report any resident problems or illness requiring attention to the Resident Care Supervisor or the Wellness Coordinator. • Ensures safety of residents through appropriate behavioral interventions., • Assists residents with daily living activities as required, including dressing, grooming, bathing, toileting, escorting, and reminding them of appointments. • Encourages residents to participate in activities., • Assist with personal laundry for residents as needed., • Strip and remake bed weekly if not soiled, but if soiled strip and remake as needed; wash and fold towels and return to residents. • Assists with activities as assigned by the Activities Coordinator., • Assist in bringing residents to meals. Always check on residents who have not come to eat., • Maintain good hygiene and practice proper hand washing technique for infection control., • Assists with meals including serving meals and bussing tables., • Assisting with general room cleaning as needed., • Assists new residents upon admission and orients them to facility, staff, other residents, and routines. • Monitors residents’ personal needs and informs Resident Care Supervisor or Assistant Administrator. • Reports any resident behavioral/physical concerns immediately to the Resident Care Supervisor. • Is constantly aware of cleanliness and appearance of Resident Care areas and assists to clean areas of immediate concern when appropriate. • Completes Resident Observation Reports in a precise and timely manner, placing a copy of such in the proper tray. • Assists to help complete the Resident weight record as required., • Answer the phones as needed., • Assists with proper self-administration of medications technique. All Shift Must be able to work weekends

Job Description SUMMARY The role of the surgical coordinator is to schedule surgeries for patients and surgeons. The surgical coordinator will work as a liaison between the hospital and/or surgery center to schedule procedures and also coordinate with all patients. This role requires excellent customer service skills with patients, employees, and the public. ESSENTIAL DUTIES AND RESPONSIBILITES • Reports to Clinic Supervisor and Practice Administrator, • Schedule hospital or surgery center based medical procedures, for patients with appropriate provider and time/location, slot, and appropriate codes., • Coordinate medical/surgical clearance exam and testing with patient’s primary care physicians and report such findings to the facility., • Interface with appropriate hospital staff to ensure a cohesive working relationship in providing patient care services., • Enter notes/special instructions needed for scheduling in the electron medical record, • Provide accurate, detailed information to patients regarding test preparations, time of patients scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patients., • Respond timely to post op calls; respond to all post op calls by end of day, • Check work email and other systems periodically throughout the day, • Obtain prior authorizations when required, • Disclose information when required, using appropriate guidelines and following HIPAA regulations, • Recognize and respond to emergencies under the guidance of the provider, • Attend staff meeting and complete mandator in-service education and training 2rUe2vcfeF