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  • Restaurant Manager
    Restaurant Manager
    hace 10 horas
    $65000–$68000 anual
    Jornada completa
    Hyattsville

    * Please note that this salary range is accurate as of July 1st, 2024. It reflects our starting rate (++$65,000)++ as well as the compensation for our most senior employees at this time. All positions will initially be offered at the entry-level rate, with consideration for annual increases based on performance assessments.* Busboys and Poets is seeking an ambitious, hardworking, people-centric individual with proven experience managing across departments as a Front-of-House Manager. In this fast-paced, dynamic work environment, you will deliver training to our diverse staff, as well as managing the overall operation and being an expert in guest relations. The person in this role will represent Busboys and Poets values, including integrity and open and honest communication. If this sounds like the role for you, please consider applying to be a Restaurant Manager at one of our 8 locations in the DMV (DC, MD and VA). Job Type: Full-time, Exempt, Salaried/ 50 hour work week Starting Salary: $65,000-$68,000 RESPONSIBILITIES This role will incorporate the following duties: • Serving as an Advocate for the Busboys and Poets brand, • Upholding Busboys and Poets standards for employee performance and guest service, • Promoting cooperative effort, a team spirit, and good morale among employees, • Coaching and developing other staff members up to be promoted, • Evaluating employee performance, resolving personnel problems or grievances and ensuring that all information related to personnel is properly documented in the employees files, • Conducting and attending staff meetings, such as preshifts (daily) and manager meetings (weekly)Coordinating and facilitating existing training programs for new hires, • Working closely with fellow Managers and the General Manager to ensure effective business operations, • Investigating and resolving guest complaints regarding food quality, service, or accommodations in a polite, friendly manner and while delivering excellent customer service, • Supervising staff in terms of food preparation, customer service, cleaning, and repairs to restaurant and grounds, • Understanding and coaching on all software, including payroll, POS, waitlist, accounting, scheduling, etc, • Managing one or more department schedules, as needed, • Monitoring compliance with health and fire regulations, • Arranging for equipment maintenance and repairs, and coordinating services such as waste removal and pest control and order and purchase equipment and supplies, • Counting money and making bank deposits, • Looking over financial statements, sales reports and other performance data to gauge productivity and achieve daily, weekly and monthly sales goals, • Serving as point of contact for vendor account issues, skipped invoices, credits etc, • Coordinating with Kitchen Managers to ensure standards are being maintained for cleanliness, sanitation and safety, • Managing seamless execution of events with the support of the Events Team, • Ensuring the cleanliness of the space, • Performing daily inspections and periodic audits to check safety of equipment and to ensure that food is cooked properly, as well as reaching out for support when equipment is not functioning, • Helping with duties of other employees (i.e. host, busser, server, cook, etc.) when necessary because of an unexpected absence or extra volume, • Maintaining a working knowledge of all menu items, products and production procedures, • Performing some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks, when necessary, • Performing other work-related duties as assigned REQUIREMENTS • Served as a Front-of-House/Floor Restaurant Manager at a full-service restaurant for at least 2 years, • High school diploma, GED certificate, or demonstration of sufficient reading and math skills to read manuals and prepare computer reports as required; hospitality and restaurant management certification or college degree preferred, • Strong team-building and communication skills to train and motivate employees, • Excellent customer service, treating guests like family, • Strong time management skills and accuracy to deal with a variety of duties Strong technical aptitude and computer skills (e.g., Web-based applications, Mobile applications, Excel, Word)Willingness to work evenings, weekends and holidays, as required, • Ability and commitment to meet deadlines, even during high volume periods. Must have current licensure (Food Safety, ABRA, ServSafe, Alcohol Awareness) or be able to acquire appropriate licensure for jurisdiction in which employed within 30 days. PHYSICAL DEMANDS The work that restaurant managers do is both physically and mentally demanding. You are on their feet much of the time. Managers must be able to taste raw and cooked food as well as carry up to 50 pounds, at times. Restaurant managers typically work forty-five to fifty hours a week. However, because the restaurant serves the public and is open on weekends and at night, managers may work longer, irregular hours. Please also note that, as a restaurant manager, you may be asked to change locations, at times. Busboys and Poets is an Equal Opportunity Employer

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  • Bookstore Supervisor
    Bookstore Supervisor
    hace 7 días
    $45000 anual
    Jornada completa
    Town Center, Columbia

    Bookstore Supervisor | Job Description Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body and soul. It is also a space for art, culture and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world. Position Summary Direct management of the bookstore. This ensures the smooth and successful running of the store. Supervisors will maintain their individual location bookstores while being overseen, and supported, by the Director of Operations. Supervisors will restock and handle inventory management on site for their location while being supported by Book Buyer with frontlists and sidelines acquisitions. Job Type: Full-time, Exempt, Salaried/40 hour work week Pay: $38,000.00 to $45,000 Travel Percentage: 10% COMPANY BENEFITS: Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match of 5%, 2 weeks vacation time which increases to a maximum of 4 weeks with tenure, 1 week sick leave per year, $25 per day food credit, designated company paid parking, paid parental leave, early wage access, short term and long term disability, a free life insurance policy up to 1.5x your annual salary, pet insurance, professional development reimbursement and a smart casual dress code. WHY WORK FOR US Join a diverse space: 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. Grow with us: Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. Work with latest technologies: Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more! Happy staff: Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast. Job Duties: • Weekly (min.) stock replenishment orders (via electronic ordering in Ibid), • Processes book returns for their location, • Oversees book receiving for their location, • Orders supplies for their individual location, • Makes weekly cash deposit and change run to reset the float (aka change bank), • Coordinates and communicates with all staff at their location and acts as liaison between Director of Operations, Book Buyer, and restaurant management., • Serves as the first point of contact for bookstore questions at their location., • Assists their location's GM with ensuring smooth processes for sales across restaurant and bookstore, offering support with restaurant tasks when needed and feasible., • Works with the Director of Operations for all operational aspects of their location, including supplies needed, issues, and ideas for improvement, • Attends seasonal meetings with Buyer regarding frontlist buying and sidelines acquisitions, and is in regular communication with the Buyer regarding replenishment and returns, • Supports bookstore operations across multiple locations as needed, including providing staffing and onsite support for literary events, author talks, and special programming, as required, • Coordinates with the Director of Operations to ensure the proper running of the store in the event of their vacation or absence Requirements: • Strong customer service and communication skills, • Past retail, management, and/or bookstore experience required, • Compassionate and respectful management/conflict resolution skills, • Enjoys working within a team but is self-motivated and able to work independently, • Willingness to assist other departments when needed (i.e., marketing, restaurant, events), • Provides on-site support for off-site events, including pop-up bookstore activations, literary programming, and community engagements, representing the Busboys and Poets brand beyond the physical location, • Ability to establish and maintain an organized workspace, • Bibliophile, or at least able to speak about literature and popular titles (both classic and contemporary), • High School diploma or equivalent - higher education beyond this is preferred but not required, • Ability to stand and be mobile during an 8 hour shift, • Ability to lift up to 50 lbs, • Night and full weekend availability is required for this position PHYSICAL DEMANDS This position requires standing and walking for extended periods throughout the shift. Bookstore supervisor must be able to lift and carry up to 50 pounds. Bookstore supervisors typically work 40 hours per week; however, due to the nature of the business, schedules may include extended and/or irregular hours, including holidays. Bookstore supervisors may also be required to work at different locations based on business needs. Busboys and Poets is an Equal Opportunity Employer

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