Offres client manager à Ann Arbor, Michigan - Page 2Créer des alertes d'emploi

Job Description Join Our Team at True North Group Position: Sales Representative, Entry-Level Number of Openings: 1 Territory Sales Position Available About Us At True North Group, we believe great careers are built on real relationships. We're a people-first supplemental insurance agency focused on helping small and mid-sized businesses protect what matters most: their families and employees. Whether you're just starting your professional journey or looking for a fresh start, this entry-level sales opportunity is the perfect launchpad. We'll give you the training, tools, and support to succeedno prior insurance experience needed. The Role As an Entry-Level Sales Representative, you'll get to know local businesses in your territory, learn about their employee benefit needs, and offer supplemental insurance plans that make a difference. You'll have the freedom to create your own schedule and work in a way that fits your clients' availabilitywhile being backed by a proven system and a supportive team. Your job isn't just about making salesit's about making connections. You'll build trust, provide guidance, and become a valuable resource to the business owners and employees you serve. What We're Looking For A people-person who enjoys conversation and building relationships Someone who's motivated, self-driven, and ready to learn Great communicatorboth one-on-one and in front of a group Strong organizational habits and attention to follow-up A genuine desire to help others and make a positive impact Willingness to obtain a Health & Life general lines license within 90 days (we'll help cover the cost later and provide study support) Position Overview This is an outside sales role, where you'll work locally in your own territory. You'll be trained to: Visit businesses and introduce our supplemental insurance offerings Meet with business owners and present to groups of employees (often 1050+ at a time) Respond to client questions via phone and email Set appointments, conduct follow-ups, and support clients through claims Use our Salesforce CRM to track your activities, contacts, and progress Work closely with your manager to set and meet sales goals Build your own client base and develop long-term relationships Share your weekly schedule and results with your manager We Offer Thorough Training: Get up to speed with both online and in-the-field coaching Weekly Draw Pay: Steady income as you build your book of business, with bonuses and commissions available from day one Exciting Incentives: Quarterly trips, cash bonuses, stock share awards, and lifetime-vested renewal commissions Career Advancement: Clear pathways to grow into leadership, training, or higher-level sales roles based on your performance Continued Development: Ongoing support to help you grow your skills and your confidence Flexible Hours: You'll have the freedom to design your workday around your business clients' availability Additional Qualifications High school diploma required; a bachelor's degree or customer service experience is a plus Strong work ethic and willingness to learn new skills Comfortable using basic digital tools (email, calendar, CRM systems) Already licensed in Health & Life, or ready to get licensed within 90 days Start Your Career with Purpose If you're ready to start a career that's flexible, meaningful, and full of opportunity, we'd love to meet you. At True North Group, we'll help you build something you can be proud ofone client and one conversation at a time. Apply now and begin your journey with us today.

Job Description SAWC Program Manager Position Description Reports to: Program Director The Shelter Association of Washtenaw County is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. About Us: Eight million Americans are one paycheck away from becoming homeless. In Washtenaw County, 5000 people are experiencing homelessness. The Shelter Association of Washtenaw County (SAWC) was established in 1982 and is the primary provider of services and emergency shelter for Washtenaw County individuals. SAWC is housed at the Robert J. Delonis Center in downtown Ann Arbor. SAWC works with a diverse range of people struggling with homelessness, including first-time homelessness, veterans, domestic violence survivors, and people with substance use and/or mental health issues. Services are offered through our core programs: Residential Emergency Shelter, Non-Residential, Shelter Diversion, Recuperative Care, and Warming Shelter. SAWC serves almost 1500 people annually. Mission: Ending homelessness, one person at a time. Position Profile: The Program Manager directly supervises a team of various program specialty coordinators, case managers, and other team members who facilitate referrals, outcomes, and specialty service provisions. Program and team oversight includes Shelter Diversion, Housing Crisis and Mental Health Services, and Community Health. In tandem with the shelter’s Program Director, the Program Manager will ensure quality client services, coordinate and strengthen key partnerships, and empower the program team members to meet required and desired outcomes. The Program Manager will coordinate with health system partners and support healthcare focused roles, including medical and behavioral health services. The Manager, in concert with remaining leadership team members monitors agency and program outcome measures so that they are in alignment with the overall agency mission. They are expected to set the highest possible example of responsible and ethical work practice and to operate in accordance with agency values. The Shelter is a 24/7 operation and does not close. his role may require flexible hours at times and participates in a rotating on‑call schedule, serving as the designated manager on call periodically. During these periods, the individual may be contacted to provide guidance or support on staff‑related issues when a manager is not on site. Preferrable schedule includes 10a-6:30p Monday through Friday with occasional weekends and holidays as needed. Pay & Benefits: The is a salaried, exempt position with an annual salary ranging between $55,000-$62,000. The Shelter Association of Washtenaw County offers a strong benefits package that includes: platinum medical, dental, and vision insurance with very low deductibles and health reimbursement arrangement (HRA) paying half of the total deductible; Simple IRA retirement matching; flexible spending accounts, generous paid time off, disability & life insurance, and employee assistance program. We are dynamic work environment that works to inspire hope in those we serve. Duties & Responsibilities: General Responsibilities: • Assist where necessary with the orderly running of the Delonis Center., • Transport clients in personal vehicle, as needed., • Meet with clients in the community, as needed., • Do real-time data entries in MSHMIS system to ensure that case record is complete, accurate ,and updated., • Support other managers and coordinators, as needed., • Work weekends and/or evenings during winter months, and holidays, as assigned., • Adhere to NASW Code of Ethics. Model and act according to low barrier shelter principles. Work diligently to aid clients in removing barriers to service provision., • Manage and supervise team of program staff to facilitate a team culture centered around the agency mission, vision, and values, • Directly assist all staff in crisis situations. Help empower agency team members to handle crisis situations and directly engage in crisis situations as needed., • Oversee the successful delivery of program outputs within agency new and data-driven programs. Monitor and evaluate program effectiveness., • Hire, orient, and onboard, and facilitate ongoing professional development of team members effectively to ensure the highest program effectiveness and efficiency, • Ensure internal consistency of programs and new service deliveries including level of quality, within budget, and in accordance with program plan and funder requirements, • Collaborate with community organization sand health system partners and build/maintain strong relations with community partners to serve our population most effectively, • Participate in SAWC’s management collaboration meetings and responsibilities such as being on call, • Administrative duties as required, including payroll reviews and scheduling support, • Master’s or Bachelor’s degree in Social Work or related human services degree required. Related or alternative equivalent experiences to degrees also considered., • Minimum two years of working within human services; behavioral health and healthcare experience preferred., • Have strong diagnostic skills especially related to mental health and substance use issues., • Experience with HMIS or similar electronic records systems., • Experience in data and evaluation including continuous quality improvement, • Minimum of one-year supervisory experience, • Knowledge of health care system and community resources., • Good verbal and written communication skills., • Strong critical thinking skills., • Positive attitude, be open to change, and eager to be a part of achieving greater mission of ending homelessness., • Computer skills with proficiency in Microsoft Office, including Word, Excel, Outlook, and Access., • Strong organizational skills, • Both assertive and empathetic in approach to clients we serve, • Able to work as a team member, • Utilize good judgment and clear thinking in crisis situations, • High degree of cultural competency and equity lens, including working with those who are living with mental health challenges, actively using substances or living with a substance use disorder, criminal justice impacted individuals, or those who have varying gender identifications or sexual preferences., • Able to be mindful of personal boundaries, ethical obligations and the primacy of client needs., • Commitment to economic justice, civil and human rights issues., • Mature in nature and professional in action., • Ability to occasionally transport clients, with a Valid Michigan driver’s license and access to a vehicle with proof of insurance and registration., • Able to carry up to approximately 50 pounds for limited distances., • Have reliable transportation and willingness to transport clients in own vehicle., • Be reliable and willing to work required shifts, including holidays and weekends. Application Process: Please go to annarborshelter.org/employment and submit your resume and cover letter. Please note that the application deadline is February 28th, 2026. Please apply early as interviews will be conducted on a rolling basis.

Job Description Position: Veterinary Assistant / Veterinary Technician Hours: Part-Time (May include weekend shift) Supervisor: Clinic Assistant Manager Classification: Non-exempt, Hourly SUMMARY The Veterinary Assistant is responsible for daily operations, flow of the care, and helping provide medical treatment for owned animals in the clinic, and at times, shelter animals. The Veterinary Assistant plays a crucial role supporting veterinarians, working with pet owners, and also with other staff. This is an hourly position with a wide range of responsibility. This is an ideal position for a person who takes great pride in helping animals and wants to find an environment that will empower them to do so. Initial responsibilities will be in outpatient services, though the possibility to work in surgery or dental care also exists in the future. QUALIFICATIONS Must be an energetic and caring individual with excellent communication skills, who can thrive in a high stress, fast-paced environment and remain calm under pressure. Must also have great organizational skills and the ability to work individually and as part of a team. The right candidate will be solution-oriented, and deeply committed to helping educate owners and treating animals. DUTIES AND RESPONSIBILITIES 1. Provide support to the veterinarians, including but not limited to taking radiographs, animal restraint, cytologies, administering vaccines, dispensing medications, venipuncture and assisting with euthanasia, as directed by the veterinarian., 2. Provide excellent customer service as you check patients in and out of the clinic, gather an accurate medical history, discuss any health or surgery related issues as directed by the veterinarian with pet owners, and provide accurate instructions for animal care and medications., 3. Enter data from all examinations and client interactions correctly, completely, and in a timely manner., 4. Run/prepare/relay blood-work. Maintain clinic equipment including blood machines and anesthetic equipment., 5. Open and close the clinic prep area, exam rooms, and recovery cages that have been used —this includes general cleaning, stocking, and maintenance of these areas., 6. Attend clinic and all staff meetings., 7. Other duties as assigned, including but not limited to, assisting all clinic teams, performing dental cleanings on animals, answering phones, assist with training new technicians and providing clinic support as needed. PHYSICAL DEMANDS While performing this job, you will be required to continually walk, stand, squat, twist, and kneel, reach and grab with your hands and arms, in addition to being able to lift and move animals, materials and equipment weighing 40 lbs or more. You will be exposed to the kennel/shelter setting, mainly indoors but sometimes outdoors in the care of animals. You will be exposed to various weather conditions when working outdoors. You will be exposed to disinfectant solutions while cleaning. You will be consistently exposed to animals and animal allergens. You may also be subject to potential danger including parasites and infectious diseases, animal bites and scratches. MENTAL DEMANDS While performing this job, you will be regularly required to use written and oral communication skills; observe and interpret situations; analyze and solve problems; learn and apply new information and skills; perform repetitive work on multiple, concurrent tasks; fulfill intensive deadlines; and interact with staff, the public, volunteers and others encountered in the course of work. Please note: This job description reflects the assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Humane Society of Huron Valley is an at-will employer.

Job Description Join Our Team at True North Group! Position: Outside Sales Representative and Trainer Number of Openings: 1 Territory Leadership Position Available About Us At True North Group, we do more than offer supplemental insurancewe empower people. We partner with small and mid-sized businesses to provide benefit solutions that protect what matters most: their employees and families. But just as importantly, we invest in our own team. If you have a passion for helping others succeed, leading by example, and building strong client relationships, we want you on our side as anOutside Sales Representative and Trainer. The Role As an Outside Sales Representative and Trainer, you'll be a cornerstone of our team in your local territory. You'll be out in the field each weekselling to business owners, presenting to groups of employees, and training new agents as they begin their careers. Your role is part mentor, part high-performing sales representative, and fully invested in both personal and team success. You'll lead from the front by building your own client base, then guide others as they build theirscoaching, role-playing, and troubleshooting along the way. This is a dynamic, boots-on-the-ground leadership role with plenty of room to grow. What We're Looking For Proven experience in outside sales or business-to-business sales Experience mentoring, coaching, or training others in a sales setting Ability to present clearly and confidentlywhether 1-on-1 or to a room of 50+ Strong organizational skills, follow-through, and CRM usage A desire to serve, support, and grow those around you A Health & Life general lines license, or the ability to obtain one within 90 days (we'll help with this process) Position Overview This is a hybrid role combining outside sales and field leadership. Weekly responsibilities include: Meeting with business owners to understand their needs and offer tailored insurance plans Delivering engaging benefit presentations to employee groups Following up with clients and supporting them through claims and coverage questions Shadowing new reps in the field and providing hands-on sales training Running call reviews, prep sessions, and debriefs with new team members Helping new reps track progress and set weekly activity goals Collaborating with your manager to build a strong, successful sales team Maintaining and growing your own book of business while guiding others to do the same We Offer Leadership Training: Hands-on support to grow your leadership skills and train effectively in the field Weekly Draw Pay: Reliable income with bonuses and commissions starting on day one Performance-Based Incentives: Quarterly and annual trips, cash bonuses, stock share awards, and lifetime-vested renewal commissions Career Advancement: Clear paths into senior leadership, regional expansion, or training roles as you develop Collaborative Culture: A team that celebrates wins, shares knowledge, and grows together Flexible Hours: Build your schedule around client needs and your team's availability Additional Qualifications Bachelor's degree or equivalent experience in sales, leadership, or coaching Experience using CRM software (we use Salesforce) A coachable, positive attitude and a desire to help others win Strong time management and communication skills Lead from the Front If you're ready to grow your career while guiding others toward success, this is your chance to make a lasting impact. At True North Group, you won't just lead a teamyou'll help shape the future of our company. Apply now and start building something meaningful.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Company parties, • Dental insurance, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Training & development The Michigan Region - Modern Woodmen of America is committed to excellence as a flagship region for Modern Woodmen of America. Our fraternal difference sets us apart, enabling us to serve our clients and communities in meaningful ways. By focusing on creating financial security and peace of mind, we ensure a future of unlimited growth and opportunity for those we serve. Through our dedication to fraternal values, we strive to make a lasting, positive impact on the lives of individuals and families throughout Michigan. Watch this short video to see how sharing meaningful momentsboth personal and professionalcan transform perspectives on a career in financial services with Modern Woodmen of America: About Modern Woodmen: Modern Woodmen is about people. Created for our members. Owned and operated by them too. Together, were here for each other, for our families and for the communities we love. We are a member-owned fraternal financial services organization.Together with over 700,000 members, weve been touching lives and securing futures since 1883. Modern Woodmen's financial strength is anchored in a robust asset base of over $18 billion. Guided by a prudent investment philosophy, the organization focuses on high-quality, diversified investments with high industry ratings from A.M. Best and KBRA. With a surplus of $2.42 billion and a solvency ratio of 116.41%, Modern Woodmen is committed to ensuring additional protection for its members, affirming its dedication to long-term financial stability. Check out the varying backgrounds of some of our local leaders: Scott McDonald Regional Director • Personal Background: Dedicated father and grandfather; cherishes time with family, especially given the 1,000-mile distance from his kids and grandkids, making every visit special., • Outside Interests: Enjoys playing golf and brewing beer in his free time. A passionate San Francisco 49ers fan., • Professional Journey: Began his career with Modern Woodmen in August of 1990 after working as a store manager in retail. Transitioned into the financial services industry to make a greater impact on peoples lives., • Core Values: Values strong personal connections and meaningful relationships, both professionally and personally., • Vision at Modern Woodmen: Committed to fostering a supportive and people-first environment where individuals and families can build secure financial futures.Andrew Beers - Managing Director:, • How long with MWA: Started with Modern Woodmen in July 2014., • Prior Experience: Just graduated college and was interviewing for financial planning/analyst roles. Found Modern Woodmen on CareerBuilder.com., • Personally: Loves spending time with family, especially at the pool or at the cottage up north on the lake. Enjoys pickup basketball, weightlifting, and golf. He also enjoys time with friends and exploring new activities and restaurants.Grace Braatz-Opper - Financial Representative:, • How long with MWA: Started with Modern Woodmen in 2015., • Prior Experience: Was a senior in college, working full time, flipping houses, and coaching volleyball., • Personally: Passionate about her wonderful husband, traveling up north to Charlevoix in the summers, and traveling out of state during the winter months. Loves pickleball, jet skiing, and spending time with friends and family. Also a new football fanGo Lions!Chaz King - Financial Representative:, • How long with MWA: Started with Modern Woodmen in August 2014., • Prior Experience: Worked in the entertainment business as a magician and hypnotist., • Personally: Passionate about his wife and kids, spending time with family and friends, and music. Loves anything outdoors and considers his lake house up north his sanctuary. Big Detroit Lions fan. Enjoys playing golf and basketball, working out, and is a big health and wellness enthusiast.Role Responsibilities:, • Member Consultation: Meet with client members to assess their insurance and financial needs and, • recommend appropriate solutions., • Customer Service: Provide exceptional customer service, addressing client inquiries and resolving issues promptly., • Networking: Build and maintain a network of client members through referrals, networking events, and community engagement., • Training and Development: Participate in ongoing training and professional development to stay current with industry changes and enhance sales skills., • Target Achievement: Meet or exceed business development goals.Perks/Benefits:, • Strong Income Opportunity., • Potential to earn client member leads., • Once you reach our qualification standards we will consider allocating resources to support you to recruit, train and develop your own team of talented professionals., • Exclusive training/development with the financial services professional supporting you., • An environment and culture of mutual support and growth., • Attainment of prestigious credentials and recognition., • Consistent opportunities for growing your income and character., • Strong benefits and retirement package., • Dental, health, and vision insurance, • Flexible schedule, • Life insurance, • Professional development assistance, • Referral programQualifications:, • Team-Oriented, • Enthusiastic, • Positive Attitude, • Self-Starter, • Community-Focused, • Coachable, • Athletic Background (bonus), • Military Background (bonus), • Goal-Driven, • Willingness to Obtain State Insurance License, • College Degree (preferred, not required) If you're ready to unleash your competitive drive and embark on a career that changes lives, join our team. Flexible work from home options available.

Job Description[solidcore] is looking for an energetic, outgoing, and personable individual to join our Core Crew team, providing front desk, administrative, and sales support to the Head Coach & Community Manager. This role is part time, with hours that vary based on studio schedule and needs. Core Crew members contribute to [solidcore]’s success by generating sales, promoting the studio and delivering a positive experience with professionalism and patience.You will be responsible for: • Bringing [solidcore]’s client experience acronym, CORE, to life by: C: connecting with a warm welcome and using the client’s name, O: opening up connections to the community, R: recognizing efforts in class, milestones, and achievements, and E: educating about offers and thanking them for coming, • Regularly interacting with clients and obtaining, assessing, and addressing information on client needs, expectations and levels of satisfaction; and responding to client requests and concerns promptly and effectively, • Maintaining product knowledge for all studio retail operations, including class packages, beverages/towels, and promotions, • Performing routine client-facing system tasks, including new account set-up, scheduling / cancelling / rebooking classes, package purchases, and other general account needs as requested, • Being of service to our clients by being aware of studio issues, events, or schedule changes and communicating them to clients and [solidcore] team members as needed, • Assisting the Head Coach Community Manager, and Coaches in daily operations, including keeping the studio meticulously clean while working with our team to provide a superior experience to our clients, and other tasks or projects as needed, • Notifying the Head Coach Community Manager and/or member of the studio management team of any employee or client complaints or grievances, and assisting the Head Coach Community Manager to respond appropriately, • Quickly addressing any maintenance or equipment issues that are visible to clients, • Following up with client lists in Axle to meet monthly sales quota, • Responding to client emails, • Alerting coaches about client milestones and setting up the celebration boardWhat we need from you:, • High school education, some college preferred, • This is a part-time hourly position, • Ability to lift up to 30 pounds and walk through all areas of the studio, • Ability to work a flexible schedule that meets the needs of the business, including mornings, evenings, holidays, weekends, and closing hoursWhat skills & experience you’ll bring to us:, • Excellent interpersonal and communication skills, • Outstanding customer service skills, • Strong organizational skills, • Careful attention to detail, • Must be willing to initiate tasks and perform duties without direction, • Ability to stand for long durations of time, • 1 year sales experience preferred, • MBO experience preferred, • Passion for fitness, wellness, and the [solidcore] brandCompensation & Benefits:, • $15/hour plus opportunities to earn sales commission

Job Description Position Summary The Maintenance Operations Manager is responsible for leading and overseeing the day-to-day national operations of Master Maintenance National, a nationwide provider of routine, preventive, and emergency maintenance services. This role directs the office-based operations team responsible for coordinating and dispatching a network of skilled tradespeople and technicians across multiple markets. The Operations Manager drives operational performance, service quality, financial results, and process discipline while ensuring alignment with company strategy, growth objectives, and client service expectations. This position reports to the Senior Vice President of Operations. This is an in-office position located in Ypsilanti, MI. Maintenance Operations Manager Duties & Responsibilities Operational Leadership • Direct and manage daily operational activities, including scheduling, dispatching, and service coordination across national accounts., • Ensure timely, accurate, and efficient dispatch of technicians and vendors to meet service level agreements (SLAs) and client expectations., • Provide hands-on leadership, coaching, and performance management to operations staff., • Establish clear performance standards, workflows, and accountability measures across the team., • Develop, implement, and continuously improve operational processes, procedures, and controls to increase efficiency, response time, and service quality., • Establish and monitor key performance indicators (KPIs) related to service delivery, response time, cost control, and productivity., • Use data and reporting to identify performance gaps and implement corrective actions., • Recruit, train, mentor, and develop operations personnel to build a high-performing team., • Conduct regular performance evaluations and provide ongoing coaching and feedback., • Promote a culture of accountability, urgency, collaboration, and continuous improvement., • Bachelor’s degree in business administration, Operations Management, Facilities Management, Construction Management, or a related field required., • Equivalent combination of education and relevant work experience may be considered in lieu of a degree., • 5 years of progressive operations experience in facilities management, construction services, field services, maintenance operations, or a related service-based industry., • 3 years of leadership/management experience supervising teams, preferably in a dispatch, service coordination, or multi-location operations environment., • Experience working in fast-paced, service-driven environments with high work order volume and tight response time expectations. Maintenance Operations Manager Skills & Qualifications • Strong working knowledge of general construction, facilities maintenance, or skilled trades environments., • Proven leadership capability with experience building, coaching, and developing high-performing teams., • Strong business acumen with the ability to manage multiple priorities while maintaining focus on operational and financial performance., • Excellent communication, problem-solving, and decision-making skills., • Ability to analyze operational data and use metrics to drive performance improvements and accountability., • Proficiency with Microsoft Office Suite (Word, Excel, Outlook, SharePoint, Teams). Preferred Qualifications • 10+ years of experience in operations within facilities services, national maintenance providers, or field service organizations., • Experience managing national or multi-site service operations., • Familiarity with ServiceChannel, UtilizeCore, or similar service management platforms., • Prior experience supporting growth, scaling operations, or integrating new clients into a service model., • Experience working with subcontractor/vendor networks across multiple geographic regions. Physical & Work Requirements • Ability to work in a fast-paced office environment with frequent interruptions and changing priorities., • Ability to sit, stand, and use a computer for extended periods., • Availability to support urgent operational needs, including occasional after-hours coordination. Drug-Free Workplace Master Maintenance National maintains a drug-free workplace in compliance with applicable laws and company policy. Employment may be contingent upon successfully passing a pre-employment drug screening were permitted by law. Servis Group is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it’s about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together. Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of Servis Group to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. Servis Group also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team 813-425-1985. Monday - Friday 8:30AM - 4:30PM

Job Description Therapist Organizational Summary The Corner Health Center is Michigan's first, largest and most comprehensive adolescent and young adult health center. The Corner serves youth and young adults ages 12 through 25 (and their children) and has over 40 years of experience providing care to individuals with complex needs. The Corner provides high quality, judgment-free, affordable health and wellness care and education. Job Summary The Corner Health Center seeks a Therapist. The person in this role will be responsible for providing confidential mental health counseling services to participants of The Corner Health Center (TCHC) programs. This is a non-exempt, full-time position with a competitive salary. This person will report directly to the Behavioral Health Manager. This is an ideal position for someone with experience with diverse populations including LGBTQ youth and an interest in utilizing Evidence Based Practices. Essential Duties and Responsibilities • Perform accurate assessments of their client needs to develop appropriate goals, progress, and treatment plans, • Accurately submit fully completed billing and patient documentation in a timely manner according to company standards demonstrating services are medically necessary, • Collaborate with the Corner Health Center team to connect families with additional resources or referrals as needed, • Collaborate with organizational peers including nurse practitioners, physicians and therapists, • Participate in trainings, seminars, and community education events, • Provide care in accordance with all local, state, and federal laws and regulatory standards, • Coordinate transition of care, • Provide psychotherapeutic interventions appropriate to age, education, culture, ethnicity and functional ability, • Provide sessions to approximately 25 clients per week, • Commitment to the agency’s mission and DEI initiatives, • Provide services in accordance with the MDHHS CAHC Minimum Program Requirements and grant guidelines, • Perform other duties as assigned Qualifications: • Experience or ability to learn the Electronic Medical Record (EMR) Athena, • Successfully pass background screening and not be in the OIG exclusion database, • Master’s degree in social work or related degree from an accredited institution, • Excellent written and oral communication skills, • Licensed to practice in the State of Michigan. Clinician with limited licenses will be considered., • Demonstrated ability to work with clients from diverse cultural, racial, and socioeconomic backgrounds., • School based counseling experience is a plus, • Proficiency in Microsoft Excel, Word, Outlook, and PowerPoint, • Commitment to the agency’s mission and DEI initiatives, • Provide services in accordance with the MDHHS CAHC Minimum Program Requirements and grant guidelines, • Ability to work well as part of a team and independently COVID-19/influenza considerations: All patients and staff are required to wear masks. All employees are required to be fully vaccinated and boosted against Covid and the flu yearly. The Corner Health Center is an equal opportunity employer prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Monday-Friday 9-5 2 evenings a week until 8pm

Job Description The Shelter Association of Washtenaw County is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. About Us: Eight million Americans are one paycheck away from becoming homeless. In Washtenaw County, 5000 people are experiencing homelessness. The Shelter Association of Washtenaw County (SAWC) was established in 1982 and is the primary provider of services and emergency shelter for Washtenaw County individuals. SAWC is housed at the Robert J. Delonis Center in downtown Ann Arbor. SAWC works with a diverse range of people struggling with homelessness, including first-time homelessness, veterans, domestic violence survivors, and people battling substance abuse and/or mental health issues. Services are offered through our core programs: Residential Emergency Shelter, Non-Residential, Shelter Diversion, Critical-Time Intervention, and Warming Shelter. The SAWC serves almost 1500 people annually. Mission: Ending homelessness, one person at a time. Position Profile: The Substance Use Services (SUS) Case Manager is a specialized role within SAWC’s Recovery in Motion initiative. Case Managers engage with clients, assess needs, create service plans, provide referrals, and support follow-up. This position emphasizes supporting clients with substance use disorders before, during, and after treatment, ensuring continuity of care and housing stability in line with SAWC’s Housing First model. The position is a salaried, exempt position. The annual salary range is $49,000 - $55,000. The Shelter Association of Washtenaw County offers a strong benefits package that includes: medical, dental, and vision insurance with very low deductibles; 403(b) retirement matching; flexible spending account, generous paid time off, disability & life insurance and a flexible schedule. This position is represented by the Delonis Workers United bargaining unit. We are dynamic work environment that works to inspire hope in those we serve. Our building is open for operations 24/7; this role can work a majority of a daytime schedule, but will require flexibility to early mornings or evenings for better engagement with clients on your caseload. General Responsibilities: • Assist with the orderly running of the Delonis Center., • Manage assigned caseload of active cases., • Transport clients in personal vehicle, as needed., • Meet with clients in the community, as needed., • Perform real-time data entry in HMIS to ensure records are accurate and up to date., • Support other case managers, as needed., • Work weekends and/or evenings during winter months, and holidays, as assigned., • Perform other assignments as directed by supervisor., • Meet with clients promptly upon assignment and collaboratively prepare action steps to achieve goals., • Conduct comprehensive assessments of the client’s needs, strengths, barriers, and substance use concerns., • Develop individualized housing and recovery plans, rooted in the Housing First philosophy, and assist clients in securing housing., • Provide immediate stabilization and crisis support, including access to basic needs and harm reduction resources., • Connect clients ready for substance use treatment or services for co-occurring disorders to Washtenaw County CMH Access for screening purposes and referral to providers as appropriate., • Guide clients through SOAR benefit applications, disability income processes, and documentation support., • Provide education on substance use disorder, harm reduction, prevention, treatment, recovery, and relapse prevention., • Facilitate or co-facilitate regular group recovery meetings (e.g., SMART Recovery)., • Support reintegration into the community through job training, benefits enrollment, and peer mentorship opportunities., • Maintain weekly follow-up with clients, assess progress, adjust plans as needed, and record outcomes in HMIS., • Attend and participate in Case Review meetings and team conferences., • Together with the client, prepare and work on the necessary action steps for client and case manager to achieve client goals., • Set up regular follow-up meetings with client, based on client’s needs for intensity., • Assist client in housing search, based upon a “Housing First” philosophy., • Assist clients in applying for disability income, and other supportive benefits, as needed., • Follow up, recommending exit, or reevaluating plan as needed. Qualifications: • BSW preferred, or bachelor’s degree in human services with equivalent professional or lived, • experience. Please note the SAWC will consider alternative, comparable experience to a degree., • Certification in treatment and recovery services (e.g., CADC, CAADC, CPRC) or willingness to start a related Development Plan., • Extensive knowledge of substance use and substance use disorders, with a strong understanding of evidence-based treatment modalities, harm reduction strategies, and recovery-oriented systems of care., • Minimum of 1 year of case management or related experience or combination of field practicum and experience., • Excellent verbal and written communication skills., • Willingness to adhere to the NASW Code of Ethics., • Commitment to diversity, poverty issues, and economic justice., • Cultural competence, including experience with individuals experiencing homelessness, substance-use, serious mental illness, or diverse gender/sexual identities., • Ability to multitask and manage crises effectively., • Proficiency in Microsoft Office, Exchange, HMIS, and online research., • Reliable transportation for apartment inspections, landlord engagement, and occasional client transport., • Assertive yet welcoming demeanor; able to set boundaries without intimidation., • Good judgment, maturity, and professionalism., • Ability to work independently or as part of a team., • Reliable and willing to work required shifts, including holidays and weekends., • Bilingual or ASL ability a plus. Application Process: Please go to annarborshelter.org/employment and submit your resume and cover letter. Please note that the application deadline is October 29th, 2025. Please apply early as interviews will be conducted on a rolling basis.