Customer assistant jobs in Wisconsin - Page 4

Job DescriptionDescription: Community Manager – ACC Management Group, Inc. Jefferson, Whitewater, and Fort Atkinson, WI ACC Management Group, Inc. is seeking an experienced and motivated Community Manager to oversee affordable housing communities in Jefferson, Whitewater, and Fort Atkinson, Wisconsin. This position plays a key role in ensuring high-quality property operations, regulatory compliance, and resident satisfaction while leading and supporting an on-site team. The ideal candidate will have proven experience in affordable housing and a strong background in managing and developing staff. This role requires a hands-on leader who can balance operational excellence, compliance standards, and customer service while fostering a positive community environment. ACC offers competitive pay, benefits (medical, dental, vision, STD/LTD/Life), 401K, paid time off, & bonus opportunities! Essential Duties • Ensure complexes and vacancies are ready for showings and move-in dates., • Effectively communicate property features and amenities to all prospects., • Answer questions to all prospects and potential applicants in a timely manner., • Conduct showings of vacant units to all interested prospects., • Greet all walk-in traffic during open office hours and attend to all needs, questions, or complaints., • Address resident concerns and all maintenance requests in a timely manner., • Process all paperwork in accordance with company policies and Fair Housing requirements for new applicants, recertifications, and renewals., • Generate, distribute, and monitor renewal notices and follow up accordingly., • Coordinate and process all lease paperwork for all move in and move outs., • Collect payment of rent according to company procedures and policies., • Handle and process all delinquency matters and reporting as need be., • Maintain strong resident relations while continuing to enact company and community policies., • Lead all resident relations matters or concerns that are presented in a timely manner., • Maintain relationships with all vendors, suppliers, and professionals servicing the company and/or property., • Record and document all resident correspondence as appropriate., • Report and document all accident and emergency situations in a timely manner., • Maintain all resident files and any confidential information in a secured area in compliance with company policies and the fair housing law., • Maintain all maintenance files and binders, accounting records, budget and marketing binders in a safe and secured area., • Oversee and supervise all maintenance activity of employees and independent contractors., • Manage all on-site property employees with providing proper training, guidance, and coaching., • Make recommendations and assist with marketing efforts to ensure effective and creative strategy implementation., • Understand, maintain, and stay up to date on assigned property(s) description and classification., • Maintain a current working knowledge and adhere to the fair housing laws, its policies and practices, in accordance with ACC Management Group policies and procedures., • Coordinate, plan, and review with the Regional Manager the next years budget allowance for approval., • Coordinate bank deposits as needed., • Complete all assigned reports and/or projects to the Regional Manager by the required deadline. Requirements: Knowledge, Skill & Ability Requirements • High School diploma or equivalent required., • 1-2 years of property management or industry related experience required., • Knowledge of project-based section 8 or section 42 experience a plus., • Knowledge of fair housing laws a plus., • Knowledgeable and proficient with computer software applications in word processing, spreadsheets, database and presentation software (MS outlook, word and excel)., • Experience with Onesite software is a plus., • Must be able to physically inspect the properties., • Maintain valid driver's license with acceptable driving record., • Flexibility with working hours and availability for later hours or Saturdays as needed., • Ability to prioritize and possess efficient time management skills., • Demonstrates excellent verbal and written communication skills., • Strong customer service skills with ability to handle complaints in a positive and time efficient manner., • Goal-oriented and team player., • Ability to work independently under tight deadlines. This position will be required to supervise a staff on-site of but not limited to maintenance technicians, assistant community managers, leasing agents, and cleaners. Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers & fax machines, filing cabinets/etc. Physical Demands The physical demands described are those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to physically stand, walk, bend, climb, and use full hand range of motion and finger dexterity to touch and feel. Must be able to reach with hands and arms and lift up to 25 pounds unassisted and as needed. Travel Travel is required to assigned property locations using personal transportation. Must also be able to travel to all trainings and meetings arranged through the Corporate office periodically throughout the year. ACC Management Group is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. #INDHP

Job DescriptionWho We’re Looking For At Endeavor Communities, our Assistant Community Managers are more than support staff or administrators — they are trusted partners, relationship-builders, and future leaders. This role is ideal for someone who thrives in a people-first environment, enjoys problem-solving, and takes pride in helping a community run smoothly every day. We’re looking for someone who: * Believes in serving residents with empathy, respect, and integrity. * Enjoys supporting a team and stepping in wherever help is needed. * Is organized, dependable, and proactive in managing details. * Communicates clearly and professionally with residents, teammates, and partners. * Takes ownership of their responsibilities and understands how their work impacts the bigger picture. Core Values You’ll Embody * Integrity: Do the right thing, even when no one is watching. * Grit: Stay resilient and solution-oriented when challenges arise. * Humility: Listen first, stay curious, and put the mission above ego. * Teamability: Collaborate with trust, respect, and a willingness to help. * Forward-Thinking: Anticipate needs and look for better ways to serve residents. * Extreme Ownership: Take responsibility for outcomes and follow through. What Success Looks Like * Residents feel welcomed, supported, and confident in their community experience. * Leasing, sales, and administrative processes are handled accurately and efficiently. * The Community Manager feels supported by a reliable, engaged partner. * The community maintains strong organization, compliance, and customer satisfaction. How You’ll Make an Impact * Serve as a supportive point of contact for residents and prospects, answering calls, emails, and in-person inquiries promptly and professionally. * Assist with greeting prospective residents, touring the community, explaining features and amenities, and guiding them through the application, leasing, or home purchase process. * Support home sales and leasing activities, including follow-ups, documentation, and deposits. * Assist with rent collection, payment processing, and accurate recordkeeping. * Help process move-ins, move-outs, and resident file documentation with attention to detail and confidentiality. * Investigate and assist in resolving resident concerns, complaints, or rule violations in alignment with community standards. * Support marketing and outreach efforts, including promotions and resident communications. * Ensure compliance with Fair Housing, HUD, and company policies at all times. * Step in to assist with community operations when the Community Manager is unavailable. * Collaborate with internal teams and departments to keep information flowing smoothly. Who You’ll Report To You’ll report directly to the Community Manager and work closely together as a team. You’ll also receive support and guidance from regional leadership, with opportunities to learn, grow, and develop your career within Endeavor. Your Background * 1+ years of experience in customer service, housing, or a people-facing role (property management or manufactured housing experience is a plus). * Strong written and verbal communication skills. * Highly organized, detail-oriented, and self-motivated. * Comfortable using technology and learning property management software (Rent Manager experience is a plus). * Ability to remain professional, friendly, and solution-focused in all situations. * Willingness to work occasional evenings or weekends as needed. Education & Requirements * High school diploma required; associate or bachelor’s degree preferred. * Valid driver’s license required; occasional travel for training or meetings may be needed. * Commitment to maintaining a neat, professional appearance while representing the community. * Ability to comply with company policies, training requirements, and applicable laws and regulations. At Endeavor Communities, we believe the best communities are built by people who care. If you’re excited to support residents, grow your skills, and be part of something meaningful, we’d love to meet you.

Job Description An established, family-owned construction company is seeking a full-time, in-office Bookkeeper and Customer Service Assistant. Primary Responsibilities: • Manage accounts payable/receivable, budgets, and purchase orders., • Conduct warranty follow-ups and maintain customer files., • Handle correspondence and serve as the primary point of contact for customers and subcontractors. Required Qualifications & Skills: • Detail-oriented, organized, dependable, and honest., • Analytical mindset with proficiency in numbers and spreadsheets., • Strong focus on timelines, deliverables, and client satisfaction., • Enthusiastic about learning new skills and software systems, • Ability to work independently and solve problems effectively., • Excellent interpersonal and communication skills. Ideal Candidate Attributes: • Experience in construction, bookkeeping, finance, or accounting., • Proficiency with Google Workspace and advanced spreadsheet skills., • A self-starter with a strong work ethic and a passion for helping new homeowners. Compensation & Benefits: • Competitive salary with medical, dental, and vision insurance., • Basic Life, AD&D, and short/long-term disability coverage., • 401(k) with a 5% employer match., • Full time hours (M-F, 8:00 AM - 4:30 PM) in a casual dress environment., • Paid vacation, sick time, and a paid holiday for your birthday., • A supportive team environment focused on a healthy work-life balance.

Job DescriptionDescription: ACC Management Group is seeking a detail-oriented and customer-focused Assistant Community Manager to support property operations across multiple residential communities in Arcadia, Ettrick, and Galesville, Wisconsin. This part-time role (20 hours per week) requires regular travel between assigned properties and offers an excellent opportunity for individuals with affordable housing experience to grow within a professional property management organization. The Assistant Community Manager works closely with the Community Manager to ensure smooth daily operations, regulatory compliance, and exceptional service to residents. ACC offers competitive pay, 401K, paid time off, & bonus opportunities! Essential Duties • Ensure complexes and vacancies are ready for showings and move-in dates., • Effectively communicate property features and amenities to all prospects., • Answer questions to all prospects and potential applicants in a timely manner., • Conduct showings of vacant units to all interested prospects., • Greet aft walk-in traffic during open office hours and attend to all needs, questions, or complaints., • Address resident concerns and all maintenance requests in a timely manner., • Process all paperwork in accordance with company policies and Fair Housing requirements for new applicants, recertification's, and renewals., • Generate, distribute, and monitor renewal notices and follow up accordingly., • Coordinate and process all lease paperwork for all move in and move outs., • Collect payment of rent according to company procedures and policies., • Assist in the attention to all delinquency matters and reporting as need be., • Maintain strong resident relations while continuing to enact company and community policies., • Assist Community Manager in resident relations., • Maintain relationships with all vendors, suppliers, and professionals servicing the company and/or property., • Record and document all resident correspondence as appropriate., • Report and document all accident and emergency situations to the Community Manager in a timely manner., • Maintain all resident files and any confidential information in a secured area in compliance with company policies and the fair housing law., • Make recommendations and assist with marketing efforts to ensure effective and creative strategy implementation., • Understand, maintain, and stay up to date on assigned property(s) description and classification., • Maintain a current working knowledge and adhere to the fair housing laws, its policies and practices, in accordance with ACC Management Group policies and procedures. Requirements: Knowledge, Skill & Ability Requirements • High School diploma or equivalent required., • Previous customer service experience required., • 1-2 years of leasing or property management experience preferred., • Knowledge and experience in office or clerical setting., • Knowledgeable and proficient with computer software applications in word processing, spreadsheets, database and presentation software (MS outlook, word and excel)., • Experience with Onesite software is a plus., • Maintain valid driver's license with acceptable driving record., • Flexibility with working hours and availability for later hours or Saturdays as needed., • Ability to prioritize and possess efficient time management skills., • Demonstrates excellent verbal and written communication skills., • Goal-oriented and team player., • Ability to work independently under tight deadlines., • Exhibits a degree of professionalism and respect through appearance and interactions with others. This position has no supervisory responsibilities. Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers & fax machines, filing cabinets/etc. Physical Demands The physical demands described are those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to physically stand, walk, bend, climb, and use full hand range of motion and finger dexterity to touch and feel. Must be able to reach with hands and arms and lift up to 25 pounds unassisted and as needed. Travel Travel is required to assigned property locations using personal transportation. Must also be able to travel to all trainings and meetings arranged through the Corporate office periodically throughout the year. ACC Management Group is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. #IND123

Job DescriptionDescription: Harmoniq Residential is seeking a driven, detail-oriented Assistant Property Manager to join our team at a distinctive residential community located in a vibrant urban setting. This property blends modern apartment living with character, creativity, and intentional shared spaces designed to foster connection and community. With a diverse resident base and an active, engaged atmosphere, this community requires an Assistant Property Manager who is both operationally strong and people-focused. In this role, you will support the daily operations of the community while helping deliver a high-quality, service-driven resident experience. You will work closely with the Property Manager, maintenance team, leasing professional, and vendors to ensure the property operates efficiently, maintains strong financial performance, and continues to be a place residents are proud to call home. About the Role The Assistant Property Manager is a key partner in the success of this community. This position balances administrative responsibility, financial oversight, and resident engagement. You will be highly involved in day-to-day operations while also serving as a visible, approachable presence for residents. Key Responsibilities • Support the Property Manager in overseeing daily operations and achieving operational and financial goals, • Manage rent collections, monitor delinquencies, and maintain accurate resident account records, • Assist with budget tracking, financial reporting, and variance analysis, • Coordinate with vendors and contractors to ensure work is completed on time and to expected standards, • Collaborate with the leasing team to support marketing efforts, conduct tours as needed, and assist with leasing activities, • Build strong relationships with residents through responsive service and consistent communication, • Address resident concerns professionally, using a calm, solutions-oriented approach, • Bachelor’s degree preferred, • Two to three years of residential property management experience, • A strong commitment to customer service and building positive resident relationships, • Experience with rent collection, budgeting, and financial tracking, • Excellent communication skills and the ability to manage multiple priorities in a fast-paced environment, • Proficiency in Microsoft Office, especially Excel; experience with Yardi, MRI, Entrata, or AppFolio is a plus, • Strong organizational skills and attention to detail Benefits • Our benefits package includes:, • Three medical plan options, • Dental and vision coverage, • Flexible spending plan, • Short-term and long-term disability coverage, • 401(k) participation beginning with your first paycheck, • Company-paid life insurance, • Educational assistance Inland Family of Companies is an equal opportunity employer. We provide fair and equitable treatment for all employees and applicants, regardless of race, creed, origin, marital status, sexual orientation, age, disability, veteran status, or any other protected status. Ready to make a difference? Apply today and bring your experience to a team that values quality, community, and care. Questions? Please contact Alyssa Ellis, People Services Generalist, at 414-278-6829 or

Job Description This position is considered safety sensitive and is subjective to drug testing, including cannabis WHO ARE WE: BlackHawk Industrial provides you with the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings. We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE. SUMMARY: The Warehouse Assistant - Driver is responsible for the timely and accurate delivery and pick-up of customer products. In addition, this person will also assist with general Warehouse duties as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Personally exhibits, recruits and coaches associate consistent with Core Behaviors, • Responsible for promoting culture of safety, • Deliver and pick-up customer products in a timely manner, • Perform daily safety inspections, • Verify signatures and appropriate paperwork is collected, • Notify appropriate supervisory personnel of any discrepancies in a timely manner, • Receive and verify incoming shipments against packing slips, • Accurately sort, maintain, and stage product, • Put away stock ensuring proper labeling and placement, • Receive purchase orders, pick product and package for shipping, • Check items to be shipped against picking ticket to assure quantities, destinations and routing are correct, • Perform other duties as assigned, • Perform all work in accordance with ISO processes and procedures QUALIFICATIONS: • Must be proficient with knowledge of routes, • Must have strong customer service skills, • Must have excellent time management skills, • Must be able to communicate effectively, • Must have knowledge of DOT regulations and safety procedures SUPERVISORY RESPONSIBILITIES: • None EDUCATION and/or EXPERIENCE: • High school diploma required, • No previous experience is required; 1-3 years' experience is preferred REASONING ABILITY: • Employees follow prescribed path for reasoning and decision making that include routine steps which seldom require changing. CERTIFICATES, LICENSES, REGISTRATIONS: • Must have valid driver’s license WORK ENVIRONMENT: • Employee is regularly required to speak and hear English, stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; reach with hands and arms. Employees are required to use computers or other equipment. PPE REQUIRED: • Eye protection, hearing protection, foot protection with metatarsal guard, puncture proof gloves. BENEFITS: • Health Insurance BCBS of OK HDHP, • HSA with Employer match (must meet criteria), • Dental and Vision Insurance, • 401K Plan and Company Match, • FSA (Full FSA, Limited FSA, and Dependent FSA), • Company paid Long Term and Short-Term Disability, • Company paid basic Life Insurance and AD&D/, • Supplemental life and AD&D/Dependent life, • Ancillary Critical Illness Insurance (Wellness Rider Included), • Ancillary Accident Insurance (Wellness Rider Included), • Ancillary Hospital Indemnity, • Employee Assistance Program (EAP) – Includes concierge services and travel assistance., • Paid Time Off, • Holiday Paid Time Off, • Gym Reimbursement, • Quarterly Wellness challenge with a chance to will money or prizes, • Tuition Reimbursement – after 1 year of employment *BlackHawk Industrial is an Equal Opportunity Employer As part of our BHID policy, we require all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment. This position is considered safety sensitive and is subjective to drug testing, including cannabis

Job Description Job Title Administrative Assistant (Sales Support)- 30 hours/week Job Description We are seeking a detail-oriented and highly organized Sales Support Admin to assist our sales team during a period of increased workload and temporary staffing changes. This role focuses on administrative and operational support — not direct selling — and is ideal for someone who excels at managing information, prioritizing tasks, and keeping processes running efficiently. Responsibilities • Monitor shared sales email inboxes and identify, prioritize, and route the most urgent items., • Submit price quote requests with a high degree of accuracy, including detailed measurements and specifications., • Create and submit internal tickets to support order processing., • Assist sales representatives by handling non-selling administrative tasks that typically pull them away from customer-facing work., • Collaborate closely with sales reps to ensure timely follow-through on internal processes., • Exceptional attention to detail, especially when entering precise measurements and specifications., • Ability to work fully onsite in Oshkosh, WI., • Reliability and comfort working independently within business-hour workflows., • Administrative support experience, • Data entry proficiency, • Attention to detail, • Strong communication skills This position is based in a cubicle work environment, fully onsite in Oshkosh, WI. The role involves working independently within business-hour workflows Job Type & Location This is a Contract position based out of Oshkosh, WI. Pay and Benefits The pay range for this position is $21.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Oshkosh,WI. Application Deadline This position is anticipated to close on Mar 27, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email for other accommodation options.

Job Description Are you passionate about providing exceptional customer service while working in a fast-paced environment? Snow's Family Market in Mercer WI is currently seeking a dynamic individual to join our team as a Deli Assistant! If you have a love for food and enjoy working collaboratively with a team, then this may be the perfect opportunity for you. Benefits Include: * Incentive Bonus ($300) on successful completion of probationary period (90 days) and meeting performance goals * Premium pay on Sundays (extra $2.00hr) * Holiday pay (extra $2.00hr) * Earn 5 PTO days within the first year of employment (New Years Day, Memorial Day,4th of July, Labor Day & Thanksgiving) * 1 weeks paid vacation (after one year of continued full-time employment) • Supplemental Benefit plan optionsKey Responsibilities:, • Prepare deli items such as sandwiches, salads, and hot food, • Preparing and cooking rotisserie chickens, • Assist customers in selecting deli products, slicing lunch meats & cheeses and provide recommendations, • Stocking and refilling depleted inventory, rotating product as needed, • Maintain a clean and organized work area, • Collaborate with team members to ensure efficient operations, • Monitor inventory levels and order supplies as needed, • Cleaning/sanitizing prep areas following all safety and sanitation procedures, • Follow food safety protocols and ensure compliance with health regulations, • Strong communication skills, • Ability to work in a fast-paced environment, • Attention to detail, • Ability to lift and carry up to 50 lbs, • Flexibility to work evenings, weekends, and holidays #hc143494

Job DescriptionDescription: Landscapes Golf Management and Wild Ridge Golf Club are seeking an enthusiastic Assistant Golf Professional for the upcoming golf season. This is a seasonal role - April - October - with up to full time hours. This is a fantastic opportunity for a passionate and motivated individual to join a dynamic team dedicated to providing exceptional golf experiences. If you have a love for the game and a desire to grow within the golf industry, we encourage you to apply. Wild Ridge is a links style course that provides the only true Championship golf experience in the Chippewa Valley. Golfers and non-golfers alike can enjoy the spectacular views, dramatic elevations changes, immaculate course conditions, local wildlife including deer, turkeys and eagles, and as well as incredible sunsets from the clubhouse overlooking the back 9. To learn more about Wild Ridge visit . Our Values Bring Us Together; Our Expertise Sets Us Apart. We at LGM believe these values are instrumental to our daily operations. LGM Values: Do the Right Thing, Take Care of Each Other, Find a Way, Lead, Be the Best To learn more about Landscapes Golf Management visit . JOB SUMMARY This position is responsible for assisting with day to day operations of the club. Works closely with the Head Golf Professional and 1st Assistant Golf Professionals to ensure the best possible golf experience for members and guests. ESSENTIAL JOB FUNCTIONS • Promotes, works and acts in a manner consistent with the values of LGM., • Registers golfers for their tee times, checks in customers, takes payment and assigns golf carts. Maintains accurate logs., • Opens and closes pro shop per club standard operating procedures including register set-up and/or closing., • Cashes out members/customers; maintains and monitors the front counter. Processes all sales following proper money handling procedures., • Stocks, tags and displays merchandise on golf shop floor ensuring all merchandise is neatly arranged and restocked to proper level., • Assists with managing play ensuring acceptable pace of play and professional golf environment., • Maintains the cleanliness of the pro shop., • Handles member and guest requests, complaints and inquiries with composure and in a timely professional manner., • Promotes the interest in the sport of golf and the use of the course., • Assists with planning, organizing and directing golf tournaments for members and outside organizations., • Assists with monthly physical merchandise count., • Maintains neat, well groomed, professional appearance and demeanor., • Demonstrates a commitment to the work and success of the club and the Company by being service- and solution-oriented, having positive interactions with all club staff and members/guests, and meeting established quality, service and safety expectations., • Performs additional assignments per the direction of club or Company managers. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. • Has knowledge of the organization and pro shop operations., • Understands the rules of golf, the equipment used and golf tournament organization., • Has knowledge of practice facility operation and management., • Effective communication skills orally and in writing., • Working knowledge of Microsoft computer programs, tee time and POS systems., • Able to provide a high level of customer service with attention to detail. Work hours may include early mornings and evenings on weekdays, weekends and holidays. Subject to inside and outside environmental conditions. May be exposed to inclement (non-threatening) weather, plant protection products, fertilizers, misdirected golf balls, and sharp and rapid equipment movement on a daily basis. Injury may result as a result of exposure to the above if safety policies and practices are not properly followed. REQUIREMENTS • High School diploma, GED or equivalent, • Ability and interest to enroll in PGA/LPGA Apprentice program, • Seeing and hearing: read documents, computer screen, answer phones, communicate in person 50-100%, • Standing and walking 25-100%, • Climbing, stooping, squatting and kneeling 50-24%, • Dexterity: utilizing phone, typing, and writing 0-24%

Job Position: Leasing Location: Milwaukee, WI 53233 Pay Rate: $19.50 - $21/hr Shift: Description: Grow Your Career in Multifamily Property Management! InterSolutions, a leading Multifamily staffing agency, is looking for an experienced and motivated Assistant Property Manager to join one of our top clients. If you have management experience, a goal-oriented mindset, and a team-player attitude, this could be your next career move! Why Join InterSolutions? At InterSolutions, we connect top talent with industry-leading property management companies across the country. When you join us, you ll gain access to: • Nationwide industry connections, • Career coaching and professional development Primary Responsibilities Include: Assisting Property Manager in day-to-day operations of the apartment community Delivering exceptional customer service to residents and resolving concerns promptly Staying informed on market conditions and competitor properties to optimize leasing strategies Monitoring tenant accounts and following up on delinquent payments Supporting leasing and marketing efforts to attract and retain residents Ideal candidates have experience in property management, leasing, or a related field and thrive in fast-paced, customer-focused environments. If you're ready to take the next step in your career, we want to hear from you! Take the next step in your career apply today and join InterSolutions! Requirements: 1-3 years of experience as an Assistant Community Manager or Leasing Consultant preferred Exceptional customer service skills Excellent follow up and follow through skills Ability to communicate effectively both verbally and in writing Basic computer knowledge including Microsoft Word, Outlook, Excel Ability to work day, weekend, and evening hours as required null

Job Description People, Pizza, and Passion - it's how we roll. Our Pizza People are the heart and soul of our company, bringing great food and memorable experiences that people connect over in our communities. At Toppers, we have fun by listening to music all day and night. With our flexible work schedule, you choose your hours of work for when you're naturally most full of energy and fits with your personal needs- we're open seven days a week with operating hours typically between 10:00 am until 4:00 am. You're the face of Toppers in your role as a delivery driver. You bring it with passion by coming to work ready to make things happen. To be successful in your position, you need to interact with your customers and people in the community when you're on the road positively. You're noticeably friendly & project positive energy by smiling, in person, and on the phone. You give each customer personal attention by anticipating customer needs and reacting when noticing any dissatisfaction. Not only do you have fun enjoying the work that you do, but you want to be a part of building something special - we are building an extraordinary company! Requirements/Responsibilities Being a Driver for Toppers is perfect for you if you: • love pizza, • are 18 years or older, • have held a valid driver's license for two years, • have a vehicle that can pass our vehicle inspection and is insured with the required liability insurance, • A competitive pay package up to $25 per hour, • Cash tips at the end of each shift, • Direct deposit or visa pay card with our partner Rapid!, • Paid training, • A free uniform shirt, • A free shift meal, • A meal discount of up to 50% when not working, • Gas reimbursement, • Rapid advancement opportunities – We offer manager–in–training classes to those that have no prior experience – there are opportunities to lead shifts, become an assistant manager, and even a general manager. Some Responsibilities Include: • Food Prep which includes filling sauce bottles, cutting veggies, and restocking toppings, • Answering Phones and taking orders, • Putting away truck orders and rotating product, • Dishes and maintaining store cleanliness Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

Job Description Restaurant General Manager Quick Service Restaurant – Global Company We are looking for Restaurant General Manager candidates committed to breakthrough innovation and want a successful career. If you are looking for a fun and supportive culture, apply today at Reedsburg, WI! We‘re seeking a Restaurant General Manager who shares our passion and enthusiasm for guest satisfaction and community involvement. If you’re searching for a rewarding career as a Restaurant General Manager with a global leader in the Reedsburg, WI area, we are seeking a Restaurant Manager like you! Title of Position: Restaurant General Manager Job Description: The Restaurant General Manager is responsible for meeting customer service guidelines and directing the operation of the restaurant, attaining sales and profit objectives, maintaining the highest standards of food quality, service, cleanliness, and sanitation by directing and supervising management and hourly employees. Our Restaurant General Managers prepare all necessary operational reports and develop appropriate action plans to resolve unfavorable financial and/or sales trends, plus develop and implement a marketing plan. The Kitchen Managers and Assistant Managers report to this position, while the Restaurant General Manager reports to the District Manager. Benefits · Competitive Salary · Medical Benefits · 401(K) / Retirement Benefits · Growth Opportunities and Career Development · Paid Vacation and Holidays Qualifications: · The Restaurant General Manager should always act as a “brand ambassador” for our company at all times · The Restaurant General Manager must live by a guest-oriented philosophy and show honesty and integrity in all things · A solid track record in achieving financial results is a must for the Restaurant General Manager · A passion for mentoring and developing others is a must for the Restaurant General Manager · The Restaurant General Manager must have high-volume restaurant management experience of at least 3 years Apply Now - Restaurant General Manager located in Reedsburg, WI. Send your resume to

Job Description • We are hiring immediately for full time ROUTE DRIVER- UTILITY positions., • Location: Canteen - 5400 South Westridge Drive, New Berlin, WI 53151. Note: online applications accepted only., • Schedule: Full time schedule. Monday through Friday, hours may vary. Further details upon interview., • Requirement: Previous experience is preferred but not required. Must have a valid driver's license., • Perks: Willing to train! The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: About Canteen: Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry. Come for the job, stay for the career. We are Canteen. Job Summary Summary: Drives company-owned truck over established route to deliver and sell products or render services, collects money from machines, and makes change by performing the following duties. Essential Duties and Responsibilities: • Services a particular route or location during the absence of the regular route or warehouse employee., • May assist Customer Service Managers with daily opening and closing of the operation, and training of new route service personnel., • Drives truck to deliver such items as soft drinks, bakery products, specialty foods, snack items and sundries to customer's place of business., • Places stock on shelves or racks in vending machines. Collects stale, rejected or unsold merchandise. Collects money from machines and refills bill and coin changers., • Records transactions on appropriate card and/or electronic device; accountable for cash and product., • Calls on existing customers to determine adequacy of service; informs regular customers of new products and/or services; listens to and resolves service complaints., • Selects items from warehouse and loads truck; prepares order forms for food and pastry products., • Performs routine maintenance on and sanitation of machines., • Sets up merchandise and sales promotion displays or issues sales promotion materials to customers., • Maintain clean and safe work environment; performs job safely., • Performs other duties as assigned. Qualifications: Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs). Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis. Canteen maintains a drug-free workplace. Req ID:1517299 Canteen

Job DescriptionDescription: We are seeking a motivated, customer-focused Part-Time Community Manager (20 hours per week) to be the heart and face in Ladysmith, WI. This position is perfect for someone who enjoys wearing multiple hats—leading operations, building relationships, solving problems, and showcasing everything the property has to offer to future residents. You’ll play a key role in creating a positive living experience while keeping the property running smoothly and efficiently. From touring prospective residents and confidently “selling” the community, to supporting current residents with top-tier customer service, you’ll help turn apartments into homes! ACC offers competitive pay, 401K, paid time off, & bonus opportunities! Essential Duties • Ensure complexes and vacancies are ready for showings and move-in dates., • Effectively communicate property features and amenities to all prospects., • Answer questions to all prospects and potential applicants in a timely manner., • Conduct showings of vacant units to all interested prospects., • Greet all walk-in traffic during open office hours and attend to all needs, questions, or complaints., • Address resident concerns and all maintenance requests in a timely manner., • Process all paperwork in accordance with company policies and Fair Housing requirements for new applicants, recertifications, and renewals., • Generate, distribute, and monitor renewal notices and follow up accordingly., • Coordinate and process all lease paperwork for all move in and move outs., • Collect payment of rent according to company procedures and policies., • Handle and process all delinquency matters and reporting as need be., • Maintain strong resident relations while continuing to enact company and community policies., • Lead all resident relations matters or concerns that are presented in a timely manner., • Maintain relationships with all vendors, suppliers, and professionals servicing the company and/or property., • Record and document all resident correspondence as appropriate., • Report and document all accident and emergency situations in a timely manner., • Maintain all resident files and any confidential information in a secured area in compliance with company policies and the fair housing law., • Maintain all maintenance files and binders, accounting records, budget and marketing binders in a safe and secured area., • Oversee and supervise all maintenance activity of employees and independent contractors., • Manage all on-site property employees with providing proper training, guidance, and coaching., • Make recommendations and assist with marketing efforts to ensure effective and creative strategy implementation., • Understand, maintain, and stay up to date on assigned property(s) description and classification., • Maintain a current working knowledge and adhere to the fair housing laws, its policies and practices, in accordance with ACC Management Group policies and procedures., • Coordinate, plan, and review with the Regional Manager the next years budget allowance for approval., • Coordinate bank deposits as needed., • Complete all assigned reports and/or projects to the Regional Manager by the required deadline. Requirements: Knowledge, Skill & Ability Requirements • High School diploma or equivalent required., • 1-2 years of property management or industry related experience required., • Knowledge of project-based section 8 or section 42 experience a plus., • Knowledge of fair housing laws a plus., • Knowledgeable and proficient with computer software applications in word processing, spreadsheets, database and presentation software (MS outlook, word and excel)., • Experience with Onesite software is a plus., • Must be able to physically inspect the properties., • Maintain valid driver's license with acceptable driving record., • Flexibility with working hours and availability for later hours or Saturdays as needed., • Ability to prioritize and possess efficient time management skills., • Demonstrates excellent verbal and written communication skills., • Strong customer service skills with ability to handle complaints in a positive and time efficient manner., • Goal-oriented and team player., • Ability to work independently under tight deadlines. This position will be required to supervise a staff on-site of but not limited to maintenance technicians, assistant community managers, leasing agents, and cleaners. Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers & fax machines, filing cabinets/etc. Physical Demands The physical demands described are those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to physically stand, walk, bend, climb, and use full hand range of motion and finger dexterity to touch and feel. Must be able to reach with hands and arms and lift up to 25 pounds unassisted and as needed. Travel Travel is required to assigned property locations using personal transportation. Must also be able to travel to all trainings and meetings arranged through the Corporate office periodically throughout the year. ACC Management Group is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. #IND123

Job DescriptionDescription: Join Our Team as a Part-Time Assistant Community Manager! Location: Cottage Grove, WI Are you a people-person who thrives in a fast-paced environment? Do you have a passion for organization, communication, and creating exceptional resident experiences? If so, we want YOU to be our next Assistant Community Manager! At ACC Management Group, we’re not just managing apartments — we’re creating communities residents are proud to call home. As our Assistant Community Manager, you’ll play a vital role in supporting day-to-day operations, leasing, resident relations, and ensuring the property runs smoothly and efficiently. What You’ll Be Doing: • Supporting the Community Manager in all aspects of property operations, • Assisting with leasing and renewals — you’re the face of the property!, • Building strong relationships with residents and handling service requests, • Managing rent collections and financial reporting, • Previous experience in property management, leasing, or customer service, • A go-getter with excellent communication and organizational skills, • A team player with a positive, solution-oriented attitude, • Competitive pay and performance bonuses, • Career growth opportunities within a fast-growing company, • Supportive team environment and ongoing training ACC offers competitive pay, 401K, paid time off, & bonus opportunities! Essential Duties • Ensure complexes and vacancies are ready for showings and move-in dates., • Effectively communicate property features and amenities to all prospects., • Answer questions to all prospects and potential applicants in a timely manner., • Conduct showings of vacant units to all interested prospects., • Greet aft walk-in traffic during open office hours and attend to all needs, questions, or complaints., • Address resident concerns and all maintenance requests in a timely manner., • Process all paperwork in accordance with company policies and Fair Housing requirements for new applicants, recertification's, and renewals., • Generate, distribute, and monitor renewal notices and follow up accordingly., • Coordinate and process all lease paperwork for all move in and move outs., • Collect payment of rent according to company procedures and policies., • Assist in the attention to all delinquency matters and reporting as need be., • Maintain strong resident relations while continuing to enact company and community policies., • Assist Community Manager in resident relations., • Maintain relationships with all vendors, suppliers, and professionals servicing the company and/or property., • Record and document all resident correspondence as appropriate., • Report and document all accident and emergency situations to the Community Manager in a timely manner., • Maintain all resident files and any confidential information in a secured area in compliance with company policies and the fair housing law., • Make recommendations and assist with marketing efforts to ensure effective and creative strategy implementation., • Understand, maintain, and stay up to date on assigned property(s) description and classification., • Maintain a current working knowledge and adhere to the fair housing laws, its policies and practices, in accordance with ACC Management Group policies and procedures. Requirements: Knowledge, Skill & Ability Requirements • High School diploma or equivalent required., • Previous customer service experience required., • 1-2 years of leasing or property management experience preferred., • Knowledge and experience in office or clerical setting., • Knowledgeable and proficient with computer software applications in word processing, spreadsheets, database and presentation software (MS outlook, word and excel)., • Experience with Onesite software is a plus., • Maintain valid driver's license with acceptable driving record., • Flexibility with working hours and availability for later hours or Saturdays as needed., • Ability to prioritize and possess efficient time management skills., • Demonstrates excellent verbal and written communication skills., • Goal-oriented and team player., • Ability to work independently under tight deadlines., • Exhibits a degree of professionalism and respect through appearance and interactions with others. This position has no supervisory responsibilities. Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers & fax machines, filing cabinets/etc. Physical Demands The physical demands described are those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to physically stand, walk, bend, climb, and use full hand range of motion and finger dexterity to touch and feel. Must be able to reach with hands and arms and lift up to 25 pounds unassisted and as needed. Travel Travel is required to assigned property locations using personal transportation. Must also be able to travel to all trainings and meetings arranged through the Corporate office periodically throughout the year. ACC Management Group is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. #IND123

Job DescriptionSand Valley is a golf resort and community settled gently upon 12,000 acres of rugged, pre-historic sand dunes in central Wisconsin. Here, residents and guests will find six world-class golf courses built in harmony with the land: Sand Valley, Mammoth Dunes, Sandbox, The Lido, Sedge Valley, and Commons. Founded in 2016 by brothers Michael and Chris Keiser, the resort is known for its friendly hospitality and a community of golf and outdoor enthusiasts who have been drawn to the raw beauty and serenity of the vast Wisconsin Wilderness. Beyond premier golf, Sand Valley is a year-round celebration of all the outdoors from fat-tire biking, hiking, and kayaking to ice hockey, skating, or a guided cold plunge. The resort now features a 13,000-square-foot Tennis Center with 16 grass tennis courts and the eleventh Court Tennis facility in the United States. Alongside soul-stirring golf and outdoor exploration, Sand Valley offers a variety of savory dining venues showcasing globally inspired and rustic Wisconsin cuisine. The Sand Valley team works together to create experiences of a lifetime by asking questions and sharing ideas. With authenticity and a hard-working attitude, Sand Valley helps guide guests through an immersive experience in Wisconsin's natural beauty and away from the demands of daily life.Position Summary • The Residential Operations Manager supports the Residential and Real Estate Operations Manager in the day-to-day operations of privately owned residences and rental homes, with a strong focus on coordination, quality control, and homeowner experience. This role works closely with internal departments to ensure residences consistently meet established cleanliness, presentation, and brand standards for owner stays and rental guests., • Serving as a hands-on point of contact, the Assistant Residential Manager helps coordinate homeowner arrivals and departures, itineraries, tee times, dining arrangements, and on-property requests. The role also supports oversight of housekeeping, landscaping, and maintenance performance through walkthroughs, documentation, and follow-through, escalating sensitive, contractual, or financial matters as appropriate.Essential Duties & Responsibilities, • Property & Asset Management, • Maintain accurate documentation related to maintenance activity, inspections, owner communications, itineraries, and operational records., • Collaborate with Housekeeping, Maintenance, Landscaping, Reservations, Golf Operations, Front Desk teams, and third-party vendors to coordinate daily residential operations and resolve service needs., • Assist in maintaining and following standard operating procedures related to residential operations, housekeeping standards, and owner services., • Monitor housekeeping performance and overall property condition through inspections and walkthroughs, documenting issues and tracking corrective actions to ensure cleanliness, presentation, and brand standards are consistently met., • Support consistent residential operations through the use of standard procedures, checklists, and service guidelines., • Participate in revenue management discussions to support occupancy and revenue goals., • Residential Services & Lifestyle, • Develop and maintain strong relationships with homeowners through responsive, service-focused communication., • Serve as a point of contact for routine homeowner inquiries, service requests, and punch lists, escalating sensitive, contractual, or financial matters as appropriate., • Support homeowner arrivals and departures by coordinating access and serving as an on-property contact during stays., • Coordinate on-property requests during stays, including service scheduling, dining adjustments, and amenity support., • Assist with tee time coordination, including adjustments, additions, and follow-ups to ensure accuracy across reservations and owner itineraries., • Proactively communicate with homeowners prior to arrival to confirm itineraries, dining reservations, transportation needs, and in-home setup preferences., • Prepare, update, and distribute homeowner itineraries in collaboration with Reservations and other internal departments., • Operational Support, • Support special projects, seasonal initiatives, and event-related property coordination as directed, • Perform additional duties as assigned to support the Residential team and its initiatives.Qualifications, • Bachelor’s degree or an equivalent combination of education and relevant experience., • Two to four years of experience in hospitality, residential management, property operations, or a related field, ideally in a resort, hotel, or luxury residential environment with high service expectations., • Experience supporting homeowners or guests in a customer-facing role, with a strong focus on service quality and follow-through., • Ability to manage multiple priorities with strong organization, attention to detail, and consistent documentation and follow-through., • Clear, professional written and verbal communication skills, with the judgment to know when to escalate sensitive, contractual, or financial matters., • Experience coordinating housekeeping standards, property inspections, walkthroughs, quality control processes, and corrective actions., • Working knowledge of basic property maintenance coordination, vendor scheduling, and cross-department collaboration., • Experience coordinating itineraries, reservations, and logistics, including tee times, dining arrangements, transportation, pre-arrival setup, and special requests., • Proficiency in Microsoft Office and comfort learning internal systems, including scheduling or reservation platforms., • Ability to remain calm, organized, and responsive in time-sensitive situations, working both independently and under direction., • Professional, polished, and service-oriented demeanor with a strong sense of accountability., • Flexibility to support homeowner arrivals, departures, and on-property needs as business demands require.Physical Requirements, • Physical activities may include standing, walking, bending, lifting, and operating role-specific tools or equipment. Lifting requirements vary by task and will be discussed during the interview process.Working Conditions, • Work takes place in a resort environment with both indoor and outdoor settings. Conditions may vary by season and business needs.Perks, • Golf Privileges, • Retail & Restaurant Discounts, • Employee Meal Program, • Uniform Allowance #sandvalley We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

TITLE: Shift Manager (SM) PURPOSE OF THE POSITION: The person holding this supervisory position is considered a full time team member and is responsible and accountable for: the daily operation of the restaurant, assisting the RGM with hiring and training team members, directing the activities of team members, and rewarding or disciplining team members in consultation with the RGM; and, performing these functions in ways that assure compliance with all Company policies and procedures, customer satisfaction, a high level of team member morale and the attainment of sales and profit objectives. The Shift Manager reports directly to the RGM, and holds the second highest position in the restaurant if there is not an Assistant Manager. In restaurants with an Assistant Manager, the Shift Manager is the next highest position. ESSENTIAL FUNCTIONS: The following accountabilities are essential to this position and a high degree of performance must be achieved in each in order for the incumbent to be successful. These accountabilities are organized according to our six Key Result Areas. When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the “Document Viewer” on the computer, and all other documents and oral discussions with team members' supervisors, which relate to the restaurant. The management team shall be responsible for ensuring that all team members, including the manager himself/herself, comply with all Company policies and procedures and all Pizza Hut standards at all times and take immediate steps to correct actions not in accordance with such policies, procedures and standards. I. PROFITABILITY A.Planning 1.Executes the RGM’s plans and overall Daland Corporation plans to achieve consistent sales growth and profit growth. 2.Achieves planned/budgeted profits, as communicated by the RGM. This involves: - a.Using established control systems and procedures to measure actual results and to identify deviations from planned results. - b.Assisting the RGM, as requested, in developing and implementing corrective action plans to assure actual results conform to plan. B.Policies: Complies with all Company policies and procedures, including but not limited to, those relating to inventory, cash, payroll, food handling, interactions with guests, team members, and vendors, and legal compliance. C.Manages and Controls Cash: In conjunction with the RGM and other managers, ensures that that all cash and checks, minus the change fund is correctly deposited, credit card transactions are correctly settled, and cash over or short is minimized. 1. Performs Banking Transactions - a. Assures that two deposits daily are prepared and deposited in the bank (more than two may be required in higher volume units.) - i. The intent of the first deposit is to remove from the unit an amount approximately equal to the total of cash plus checks, minus the amount of the change fund. - ii. The first deposit is to be made after 4:00 p.m., when the opening manager is ready to leave for the day. - iii. The final deposit will be all remaining cash plus checks, minus the change fund. - iv. The managers may take such deposits to the bank, using his/her personal vehicle, and depending on the time of day, make the deposit in the bank lobby or in the night depository. - v. Assure the “Weekly Deposit Log” is completed for each deposit made. - b. If requested by the RGM, the other managers shall perform the following tasks. These are the responsibility of the RGM, but may be delegated to other managers. - i. Picks up validated deposit slips at the bank. - ii. Verifies bank validated deposit amounts to sales and cash reports as well as the “Weekly Deposit Log,” and assures all appropriate signatures are on the “Weekly Deposit Log”. - iii. Sends a copy of the “Weekly Deposit Log” to the Home Office with all other weekly paperwork. D.Controls cash drawers and team member “banks”, following all established manual and computer procedures. 1. Establishes the correct number of cash drawers. Number of cash drawers in use at one time may vary from one to four depending on size of the restaurant, sales volume, method of delivering services to customer. Amount of cash in each drawer is recorded and kept in the drawer for the duration of the shift, or until “dropped” from the cash drawer to the safe. 2. Establishes cash banks for delivery drivers. 3. As needed, will operate cash drawer following established procedures for cash drawer operation. 4. As necessary, money is removed from cash drawers from time to time and secured in the safe. 5. Throughout the shift, cash drawer transactions, such as paid outs, miscellaneous receipts (paid ins), discounts and promotions are properly accounted for, including all documentation; transactions are properly entered into the computer; and, all documentation is organized and secured for transmitting to the Home Office. 6. Assures cash drawers are counted and balanced at the end of each shift or when there is a change in cashiers. 7. Records tips for servers and drivers on credit card/gift card transactions and correctly settles all credit card/gift card transactions. 8. Inform the RGM anytime cash short exceeds $5 for a day. 9. Reviews reports and otherwise takes actions to ensure that team members properly report actual sales and actual tips, and ensures that team members do not falsify credit card receipts or other Company documents. This requires due diligence on the part of the managers. E.Assists the RGM in Managing and Controlling Cost of Sales: The actual cost per the P&L must be equal to or between Ideal Cost and Allowable Cost as calculated in the Product Cost Analysis report and Bonus Calculation Sheet. This includes these processes: 1.Utilizes manuals and/or automated procedures approved by the Company, orders all approved products used in the restaurant. 2.Properly accepts deliveries and properly stores inventory items used in the restaurant. This involves these processes: - a.Checks in products as received off of delivery vehicles to verity product quality and verifies that amounts charged for on delivery receipt/packing slips are for amount of goods received. - b.Uses a two-wheeled hand truck to unload and products, assists and oversees other team members in proper storage of products. Weight of items varies from 10 to 50 pounds. Full load on two-wheeled hand truck may exceed 500 pounds. Generally, ensures that more than one person is available to perform this task. - c.“Autoposts” inventory received, or enters on inventory record the amount and cost of each product item received, as noted on delivery receipt/packing slip. 3.Accurately accounts for all product coming into the restaurant, used to prepare products, or transferred out of the restaurant. 4.Assures the proper execution of all recipes and specifications for preparing ingredients and assembling products. 5.Manages waste which involves maintaining a FIFO (First In, First Out) system and marking all products with a Made – Ready – Discard label. 6.Assures the correct order entry procedures are followed by all order takers. 7.Assures compliance with team member consumption policies. 8.Performs a Daily Product Usage Analysis on critical inventory items to assure usage meets guidelines. 9.Communicates goals to team members and follows up with team members to ensure goals are being met. 10.The following tools are used to aid in controlling Cost of Sales: - FMS Product Cost Analysis Report - FMS Daily Ideal Usage Report - FMS Weekly Worksheet Report - Bonus Calculation Sheet - Profit and Loss Statement - The General Ledger - Prep Variance Report - Daily Prep Variance Report F.Assists the RGM in Managing and Controlling Cost of Labor: Ensures that “Flow-thru” targets/goals are achieved; actual hours used do not exceed the established labor model/matrix; and, team member productivity is maximized. This includes these processes:. 1.Ensuring the accuracy and completeness of team member timekeeping records, including tips and team member meals. Updates team member records as needed. 2. Minimizing edits to clock-in/clock-out transactions by assuring team members properly clock in at the beginning of their shift and clock out at the end of their shift. 3. Assuring team members do not clock in earlier than five (5) minutes prior to their scheduled shift. 4. Assuring the man-hours used for opening and closing the restaurant do not exceed established targets. 5.Analyzing actual labor hours used versus earned allowable labor hours and calculating the variance; and, using this information to appropriately manage labor each shift. 6.Communicating and cooperating with the Home Office Payroll Department to assure accuracy in payroll, including information about new hires, raises, promotions, and terminations. 7.Making appropriate recommendations to the RGM regarding wages within Company guidelines. 8.Eliminating overtime hours for team members who are paid on an hourly basis. 9.Eliminating supplemental tip credit pay. 10.Improving team member productivity using the measurements and tools available through the Company, as well as the following: - Assuring the Back of the House (BOH) is “optimized”: - i. Organized … a place for everything, and everything in its place - ii. Lineal Flow … eliminate or minimize back tracking - iii. Have all items located closest to the next step in the product assembly process - iv. Minimize the number of steps taken and the reach needed for all items - Assuring that team members are thoroughly trained. - Ensuring that “prep levels’ are adequate for the forecasted volume of business for the day, including: products thawing/tempering; raw product prep; preassembled pizza and other products; and so on. - Ensuring that food preparation areas, make table, cut table, and service areas are stocked appropriately before each shift and maintained during peak volume periods. - Ensuring products are prepared quickly in accordance with time standards. - Ensuring that tables vacated by customers are cleared, cleaned, sanitized and reset quickly. 11. Reduces turnover by managing all aspects of the restaurant professionally and in accordance with Company standards. 12. If the RGM has delegated scheduling to the Shift Manager, the Shift Manager uses established procedures to produce a sales forecast to be used in the scheduling process. G.Managing Other Operating Expenses and Semi-Variable Expenses to Budget or less. II. CUSTOMER SATISFACTION A.Maintains positive customer relations, which includes: 1. Assuring personal behaviors and team member behaviors toward all customers are courteous, attentive, respectful, and enthusiastic. 2. Assuring a comfortable environment for customers. 3. Executing "Floor Management" by directing activities and greeting and interacting with customers on each shift worked. 4. Immediately resolving customer complaints by apologizing first and then assuring the satisfaction of the customer. Complaints may be received in person, by phone, or in writing. Consult with the RGM if the customer is not satisfied with your suggested resolution. - a. B.L.A.S.T. is the acronym we use for our complaint resolution process: - Believe the customer - Listen to the customer - Apologize to the customer - Satisfy the customer - Thank the customer 5. Immediately contacting the RGM (or DM if the RGM is not available immediately) regarding any incidents in which customers are injured or in which customers claim some harm done to them. B. Ensures customers receive prompt, quality service. This includes: 1. If the RGM has delegated scheduling to the Shift Manager, scheduling the correct number of team members for forecast sales volume; and deploying those Team members in the correct job roles. 2. Following established service guidelines and procedures to assure all Hospitality Standards are achieved. 3. Directing team member activities to assure speed of service standards are met or exceeded, including product preparation times and delivery times. 4. Personally serving customers as required to meet the demand of the volume of business. 5. Ensuring customers are greeted properly and seated as quickly as appropriate. 6. Recognizing and dealing effectively with the special needs of customers. 7. Ensuring that customer orders are taken promptly, prepared accurately, and served quickly. 8. Ensuring customer follow-up, which means servers check back with customers frequently to see if there is anything else needed. 9. Ensuring immediate attention is given to customers ready to pay, either by prompting servers to complete the table cashout procedure or by performing the transaction of cashing out customer as needed. 10. Ensuring the phone is answered promptly and courteously, following the Telephone Service Essentials. 11. Responding to customers at pickup counter and drive-thru window; finding order; collecting money for the order; verifying order to customer; and, thanking customers. 12. Dispatching orders for delivery customers as required to meet the demands of the volume of business, grouping orders by geographical destination and instructing drivers as they arrive and depart which orders to take with them and where to go. 13. Delivering pizzas as necessary to meet the demands of the business. 14. Ensuring customers are thanked for their business. C.Ensures quality ingredients are used to prepare all products. This includes: 1. Maintaining Food Safe Temperatures for all ingredients and products. 2. Ensuring food preparation utensils and food contact surfaces are property cleaned and sanitized. 3. Ensuring that procedures for receiving, handling and storing ingredients are followed. 4. Recognizing and correcting any raw ingredients or product problems. 5. Maintaining inventory levels which assure product freshness and no outages. 6. Eliminating the potential for cross contamination. 7. Ensuring that proper procedures are followed to prepare ingredients (dough, sauces, meats, cheeses, and vegetables). 8. Ensuring salad bar is maintained according to standards of operation (restaurant only). 9. Personally preparing ingredients as necessary. D. Ensures quality products, which includes: 1. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business. 2. If deemed appropriate by the RGM, performing a product cookability test to verify proper oven and belt speed. 3. Following proper procedures to process customer orders. 4. Personally preparing and cooking menu items as required to meet the demands of the volume of business. 5. Taking every appropriate action, in consultation with the RGM, including driving to another restaurant to pick up product, to resolve outage or potential outage situations. 6. Maintaining inventory levels which assure product freshness and no outages. 7. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business. 8. Assuring all products are prepared according to exact specifications, recipes and procedures. 9. Personally preparing and cooking menu items as required to meet the demands of the volume of business. E.Ensures that all standards for cleanliness and sanitation are met or exceeded, with particular attention to: 1. Restrooms. 2. Table tops; booth backs and seats; and chair seats. 3. Silverware, plateware, and glassware. 4. Dining room floors. 5. Salad bar. F.Implements new or approved changes in policies, procedures and/or operation standards. This involves: 1. Attending training sessions. 2. Reading "Rollout Guides" or other resources. 3. Assisting the RGM with training restaurant team members of new procedures or changes. 4. Participating in crew training and other actions in the restaurant to assure full and correct implementation. 5. If requested by the RGM, assisting with updating all manuals, resources and job aids as required. III.PEOPLE A.Maintains positive team member relations and a positive and productive workplace, which involves: 1. Building relationships with team members based on mutual trust and respect. 2. Communicating and following the Daland “5 Star” Vision and Core Beliefs. 3. Promoting teamwork. 4. Being familiar with benefits available to team members, and referring appropriate questions to the RGM regarding these benefits. 5. Informing the RGM of all team member grievances. 6. Performing correct and consistent administration of team member disciplinary procedures, and discussing all recommended discipline with the RGM. 7. Assuring compliance with various governmental regulations, such as ensuring that all team members are clocked in while working, complying with overtime laws, child labor laws, alcoholic beverage laws, anti-discrimination and anti-harassment laws, FLSA, EEO, etc. 8. Performing consistent administration of and compliance with Company policies and procedures. 9. Communicating effectively with the crew and management team. 10. Assuring team member understanding of the Daland Corporation organization structure and career opportunities within the Company. B. Assists the RGM with managing the size and quality of staff. The following are responsibilities of the RGM, but if requested by the RGM, the Shift Manager may assist with the following: 1. Planning, recruiting, and hiring to assure a full staff at all times and to assure adequate time for processing MVR's (motor vehicle reports), background checks, etc. Only the RGM is authorized to hire new team members; and Shift Managers are only permitted to interview applicants if authorized by the RGM. 2. Continuously recruiting and taking applications from job candidates. 3. If requested by the RGM, utilizing staffing tools, such as the Pizza Hut Hiring Zone and the team member Assessment; interviewing job candidates; and, checking their references. 4. If requested by the RGM, making recommendations to the RGM regarding the best qualified candidates. 5. Complying with Company employment practices and governmental regulations, including EEO, ADA Title I, etc. C.Assisting the RGM in training newly hired team members and team members preparing for promotions. This involves: 1. Following Company training policies and meeting Pizza Hut Training Standards. 2. Utilizing on-line training, trainer's guides, checklists, job aids, tests and other training resources to assure a thorough job of training. 3. Using the four step training process of: (1) Preparation (2) Show & Tell; (3) Guided Practice; and (4) Follow-up to assure the trainee can perform all tasks up to required standards prior to being allowed to perform the tasks "solo." D. Manages team member performance and supervises work. This includes: 1.Utilizing Coaching for Results, which includes: - a.Activating team member behavior. - (1)Providing guidance, direction, and reassurance to all team members. - (2)Communicating non-negotiable standards of performance to team members. - (3)Conducting team member meetings, group training sessions and Jump Start meetings. - (4)Assigning Team members tasks from the Opening, Closing and Maintenance checklist. - (5)Communicating job assignments for each shift to team members and assuring each team member works their assignment. - (6)Giving instructions to team members that are clear and assure understanding. - (7)Assigning team members to breaks. - (8)Sending team members home early if not needed due to business conditions. - (9)Calling team members in early, or calling extra team members to work to cover unanticipated surges in business volume. - (10)Assuring all opening, shift, and closing job duties are completed and performed correctly. - b.Evaluating team member behavior. - (1)Observing team member performance each shift. - (2)Working along side team members and assisting in the performance of their tasks, as needed.= - (3)Monitoring team member meals and signing team member meal guest checks. - (4)Ensuring adherence to alcoholic beverage laws of the local community - (5)Conducting regular, written performance appraisals on all subordinates, using the procedure and forms provided by the Company and within the time specified in compensation plans. - c.Responding to team member behavior with consequences. - (1)Taking action (corrective or positive reinforcement) to assure team member performance meets or exceeds standards. - (2)Providing ongoing counseling that gives praise and recognition to team members for jobs well done; identifies areas of performance needing improvement and methods for improving; and, if required, gives reprimands that are job focused. 2.Handling non-routine occurrences/emergencies and informing the RGM of such occurrences/emergencies. E. Assists RGM with developing promotable team members in his/her restaurant and promotable management for Daland. This includes: 1. Using Company training programs and resources to prepare candidates for promotions and to assure that the management team is 100% certified in management processes, systems, policies, and procedures. 2. Making recommendations to the RGM regarding which team members are eligible for promotion to Shift Manager/Leader. F. Assists RGM with personnel administration functions, which includes: 1. Assuring team members complete all required personnel documents such as W-4's, I-9's, Team member Acknowledgment, Arbitration Agreement, Delivery Driver Statement, New Driver Checklist, etc.; and, that these required documents are transmitted to the Home Office. 2. Documenting required payroll data for team members, including accurate recording of hours; 3. Managing worker's compensation claims, etc. in accordance with Company policies and procedures. 4. Maintaining personnel files on all team members, which includes filing all personnel documents; recording training dates, vacation dates, evaluation dates, pay increases, and absences; etc. IV. MARKETING A.Implements marketing programs to increase business. This includes: 1. Engaging in positive community/public relations for Pizza Hut. 2. Providing input for promotional ideas. 3. Displaying and maintaining Point of Purchase (P.O.P.) and other elements of national, co-op or local marketing programs; 4. Properly executing authorized marketing programs, including new product tests. 5. Taking initiative to recommend new opportunities for increasing business. V. FACILITIES A.Maintains a quality environment for our customers and team members. This includes: 1. Conducting routine Preventive Maintenance on the facility and equipment. 2. Taking corrective actions pursuant to the RGM’s safety inspections. 3. Advising the RGM regarding non-routine problems and following up to assure such problems are corrected. 4. Maintaining cleanliness and sanitation in all areas of the restaurant. 5. Organizing all work space to ensure ease of operation. 6. Providing a quality work environment that is safe and complies with all OSHA regulations. 7. Cleaning and organizing refrigeration units. 8. Ensuring floors are clean and free from obstruction. 9. Keeping HVAC vents and filters clean. 10. Ensuring trash is disposed of promptly and according to security procedures. 11. Ensuring parking lot and grounds are free of trash and debris and taking action to correct deficiencies. 12. Ensuring all equipment is used according to proper operational procedures. 13. Keeping restrooms cleaned and stocked. 14. Keeping food prep areas cleaned and sanitized according to approved procedures. 15. Ensuring the daily cleaning and maintenance of all equipment. 16. Correcting any unsafe conditions. 17. Following up to ensure all Scheduled Maintenance and Daily CM&A items are completed. VI. ADMINISTRATION A.Effectively manages time, allocating an appropriate amount to each Key Result Area. B.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized. C.If requested by the RGM, orders inventory items used in the restaurant. This involves these processes: 1. Review of the Inventory on Hand is performed. The Inventory on Hand is compared to the Weekly Ideal Usage, which is obtained from the Product Cost Analysis report, and a determination is made as to the amount of each particular item to order. The order is then recorded on an order sheet, or is entered into the computer for electronic transfer of order information. 2. Amount ordered of each item may be adjusted upward or downward based on projections of upcoming sales trends, coupon impact, weather changes or other extra-restaurant environmental changes. 3. Calls in orders for supplies on the phone, or electronically submits order via computer. D.If requested by the RGM, conducts weekly inventory of all food, paper and beverage products used in the unit. This involves these processes: 1. Physically reviewing and counting the inventory on hand (which involves climbing shelves, bending, kneeling, etc.). 2. Rearranging inventory to assure proper rotation (first in, first out) and to make it easier to count and control. 3. Recording amounts of inventory on hand on the inventory form. E.If requested by the RGM, prepares the weekly labor schedules. This involves these processes: 1. Updating Guest Check Comments file in the restaurant computer to assist in forecasting labor hours. 2. Reviewing Guest Check Comments file and upcoming promotions that may affect sales during the upcoming week. 3. Forecasting anticipated sales volume by shift, by day and by week. The forecast is based on knowledge of any outside events that may influence sales such as coupons, promotions, etc. Particular consideration must be given to how sales are generated--that is, dine-in business contrasted to carry-out business or delivery business. 4. Updating sales forecasts in the FMS (computer system) based on outside events that may influence sales. 5. Reviewing requests for days off that have been turned in by team members and when possible allowing for requested days off. 6. Using experience, past schedules, Black Book information, Guest Check Comments, knowledge of team members' abilities, labor goals, and FMS (computer system) recommended labor schedule to assist in scheduling the proper number of team members each shift to meet sales volume and labor hour guidelines. 7. Obtaining the RGM's approval of the schedule, then posting the final schedule in accordance with Daland Corporation's policies and procedures. F.Performs daily accounting procedures. This includes these processes: 1. At close of business day requests a sales report from the FMS computer to determine total sales entered into the cash drawers throughout the system. 2. Any cash paidouts or miscellaneous deposits from the day are verified with what is in the system. 3. Cash on hand is counted and reconciled against total sales. 4. Total deposit is calculated, and a deposit is prepared. 5. Dough waste and PPP waste is documented and calculated on the form provided and filed for use in forecasting future prep levels. 6. All gift checks are counted and verified against prior counts less current gift check sales on the Gift Check Tracking form. G.If requested by the RGM, performs weekly accounting procedures. This includes these processes: 1. Completing, as required, the Weekly Sales Analysis and analyzing it. 2. Completing the Weekly Inventory. 3. Completing the payroll functions. 4. Analyzing the Daily Business Summary Report to determine performance in key measurement areas. 5. Preparing the weekly packet for the home office, using the checklist provided to assure all required items are included. 6. Calling any needed FRS numbers or statistics to the District Manager. H.Meets all deadlines and assures that subordinates meet their deadlines. I.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized. J.Maintains and updates required files, manuals, and reports. NON-ESSENTIAL FUNCTIONS: The "non-essential" functions are routinely performed by the person holding the Shift Manager's position and they are essential to the effective operation of the restaurant. However, these functions are considered "non-essential" to the position. The Manager on Duty is then accountable for assuring the delegated functions are correctly performed. A.Receives and stores inventory items used in the unit. This involves these processes: 1. Checking in products as received off delivery vehicles to verify product quality and that amount charged for on the delivery receipt/packing slip is correct when compared to amount received. Signing the delivery receipt/packing slips for amount of goods received. 2. Using a two-wheeled hand truck, assists and oversees other employees in proper storage of products. Weight of items varies. Generally, more than one person is available to perform this task. 3. Entering on inventory screen of the computer the amount and cost of each product item received as noted on the delivery receipt/packing slip. MINIMUM QUALIFICATIONS/REQUIREMENTS: The following are the qualifications and minimum requirements necessary for a person to perform this job. A.Ability to work a minimum of three (3) days and at least 30 hours per week, but must be available to work more than 30 hours per week if necessary due to business necessity. In addition to having the flexibility to work a variety of shifts, including late nights and weekends. B.Valid driver's license, insurance and automobile. Position involves taking large amounts of cash receipts to the bank at different times of the day including at night. Banks are generally at a distance requiring a person to drive to the bank. Position may also need automobile to pick up product, make pizza deliveries, etc. C.Able and willing to travel. Position requires occasional travel for training, new store openings and meetings, which may be held at a distance from home not feasible to drive daily. Overnight stays at an out-of-town location may be required during the training sessions, new store opening, and meetings for up to one week at a time. D.Telephone (cellular or land line) at residence. There are circumstances that may arise at the restaurant of which the manager must be informed while off duty. E.Sufficient physical agility to perform the functions of the position. This includes these processes: 1. Sufficient physical strength to lift most items used in the operation of the restaurant. 2. Sufficient communication skills. Position involves communicating with team members, superiors and customers. 3. Ability to move at a fairly quick pace and to remain stationary for periods of six to eight hours at a time. The position requires person to perform all of the above at different times and intervals as needed by the realities of the environment and the position. F.Ability to maintain a state of self-composure under conditions of stress and anxiety. Position routinely involves stress resulting from work overload, role ambiguity, conflicting demands from various customers, and team members. Person in this position must be able to function effectively under these conditions. G.Previous experience with this Company as a Shift Manager/Leader; or previous restaurant management experience with another Company. H.Sufficient mental and cognitive ability to perform the calculations and fill in the sales and product tracking forms used by the Company. Estimate is that ability to read, write and perform arithmetic procedures at the 12th grade level will be sufficient. I.Ability to perform all of the duties of the hourly team members and supervisors under this person's supervision. As time and circumstances dictate the person in this position may have to assist or take over the duties of an hourly team member in order to expedite good customer service. Also necessary in order to train new team members in this function. J.Ability to communicate effectively with a large variety of persons with diverse backgrounds. Position is one where incumbent provides direction and supervision to a variety of subordinates with diverse levels of education, differences in ages, and experience. Must be able to express ideas and concepts to these persons to assure teamwork through organization and leadership. EQUIPMENT USED: Standard restaurant office equipment such as calculator, telephone, and computer. "Pizza Wheel". This is a device with a handle and a round stainless steel blade that is used to cut certain types of pizza dough crusts. "Rocker Knife". This is a device about two feet long with a stainless steel handle that extends across the top of a stainless steel blade fashioned in a curve. It is used to cut certain types of pizzas by placing on the pizza and rocking the blade across the pizza surface. "Vegetable Chopper". This is a hand operated mechanical device used to slice whole raw vegetables into smaller pieces for use on the make table. "Crock". A generic term used to describe a variety of containers used to hold food items served on a salad bar. Knives, spoons, spatulas and other common utensils. "Make Table". An open topped, refrigerated, compartmented table for the storage of food items used in the preparation of products for customer orders. Has doors which allow access to interior refrigerated section below the table top where additional food items are stored as back-up for the items stored on top of the table. "Cut Table". A stainless steel table where cooked pizzas are cut into slices and where other products are assembled prior to serving them to the customer. "Oven". A power driven device operating at high temperatures used to bake food products. "Automatic Dishwasher". A mechanical device consisting of: (1) a dirty dish/rinse table, used to rinse and prepare dishes for washing; (2) dishwasher compartment, where dishes are washed with hot water, soap, sanitizing chemical and pressurized water; and, (3) clean dish/drain table, where clean dishes drain, dry and are sorted for storage. "Dough Proofer". A metal cabinet heated to approximately 95 degrees Fahrenheit, in which panned dough is placed to obtain the correct rise in the dough. "Three Compartment Sink". A stainless steel sink, separated into three compartments used to wash, rinse and sanitize all kitchen tools, and smallwares not washed in the automatic dishwasher. "Pan Gripper". This is a mechanical device used to grip certain types of pizza pans for purposes of lifting or carrying when they have been heated to a high temperature. "Portion Cups". These are pre-measured cups used by Pizza Hut restaurants for portioning cheese and toppings for pizzas. "Scales". This is a small table model scale used to weigh and portion ingredients used in the recipes of various products. "Pan Separators". These are plastic items, of varying shape, diameter and circumference, used to separate pans filled with dough to protect the dough inside the pan from contamination and to allow pans to be stacked for storage. "Dough Perforator". This is a mechanical device consisting of a handle attached to a small wheeled drum that is dotted with metal protrusions. It is used to perforate certain types of dough prior to topping to prevent formation of bubbles during baking. "Cutting Board". This is a hard surface board, rectangular or square in shape, on which pizzas and other food products are cut. "Reach In". A refrigerated piece of equipment with doors which open to allow dough or pizza ingredients to be stored inside for easy access. "Scraper Block". A device with a stainless steel blade and a wooden handle in a rectangular shape used to cut dough for portioning, and scraping the make table/cut table surfaces off for cleaning. "Prep Table". A table about 34 to 36 inches high, with a stainless steel top. The table is used as a work surface for the preparation of many ingredient items used in the Pizza Hut. “Kitchen and Dining Utensils". Such as knives, spoons, spatulas, etc. "Plates, Bowls, Mugs, Tumblers". and other items to serve food and beverages to customers. "Spoon". A stainless steel device with a long handle and a curved end used for applying sauce to prepared dough. "Pan". A round metal device with a raised edge for holding dough prior to topping and baking. "Walk-in". A refrigerated compartment of sufficient size to allow the individual to actually walk into the refrigerated compartment to obtain or store perishable items. Compartment may be sufficiently cold to freeze items. "Freezer". A refrigerated box maintained at sufficient cold temperatures so as to freeze items stored inside. "Ice Machine". A device that automatically receives water, freezes it, and stores it as ice in an attached storage bin. "Soda Dispenser" (pop machine). A device that mixes syrup and carbonated water and dispenses carbonated soft beverage (soda, pop). "Point of Sale Computer". Electronic device used in tracking orders, inventory, payroll information. Contains cash drawer used to make change for customer transactions, track paidouts, delivery orders, dispatching. "FMS" Field Management System. Software used on the point of sale computer that provides management information necessary in managing the day to day operations of the restaurant. Miscellaneous equipment such as a telephone, carry-out boxes and bags, hand towels, etc. Serving tray, ticket book, bus tub, flatware and other small items. Note: Many restaurants have additional equipment such as beer boxes, spaghetti magic machine, etc. PLACES WHERE WORK IS PERFORMED: This work is performed on the employer's premises. Location of premises may vary throughout the employer's Company. This job description was developed by observing the work in process and from information provided by the management of Daland Corporation.

title: Phlebotomist II location:WI_AGOT_1205 W American Dr, Neenah WI 54956 duration:3 months shift: Central M-F 930am-6pm description: • The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions., • The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner., • The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information., • Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate., • Under the direction of the area supervisor, perform daily activities accurately and on time., • Maintain a safe and professional environment., • Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures., • Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct., • Maintains required records and documentation., • Ability to provide quality, error free work in a fast-paced environment., • Ability to work independently with minimal on-site supervision., • Excellent phlebotomy skills to include pediatric and geriatric., • Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime., • Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles., • Must be able to make decisions based on established procedures and exercise good judgment., • Must have reliable transportation, valid driver license, and clean driving record, if applicable., • Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice., • Capable of handling multiple priorities in a high-volume setting. Required Education: High school diploma or equivalent REQUIRED. Medical training: medical assistant or paramedic training preferred. Phlebotomy certification preferred. Required in California, Nevada, and Washington. Work Experience: THREE years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections. Minimum 2 years in a Patient Service Center environment preferred. Customer service in a retail or service environment preferred. Keyboard/data entry experience.

TITLE: Shift Leader (SL) PURPOSE OF THE POSITION: The person holding this supervisory position is considered a part time team member and is responsible and accountable for: the daily operation of the restaurant, assisting the RGM with hiring and training team members, directing the activities of team members, and rewarding or disciplining team members in consultation with the RGM; and, performing these functions in ways that assure compliance with all Company policies and procedures, customer satisfaction, a high level of team member morale and the attainment of sales and profit objectives. The Shift Manager reports directly to the RGM, and holds the second highest position in the restaurant if there is not an Assistant Manager. In restaurants with an Assistant Manager, the Shift Manager is the next highest position. ESSENTIAL FUNCTIONS: The following accountabilities are essential to this position and a high degree of performance must be achieved in each in order for the incumbent to be successful. These accountabilities are organized according to our six Key Result Areas. When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the “Document Viewer” on the computer, and all other documents and oral discussions with team members' supervisors, which relate to the restaurant. The management team shall be responsible for ensuring that all team members, including the manager himself/herself, comply with all Company policies and procedures and all Pizza Hut standards at all times and take immediate steps to correct actions not in accordance with such policies, procedures and standards. I. PROFITABILITY A.Planning 1.Executes the RGM’s plans and overall Daland Corporation plans to achieve consistent sales growth and profit growth. 2.Achieves planned/budgeted profits, as communicated by the RGM. This involves: - a.Using established control systems and procedures to measure actual results and to identify deviations from planned results. - b.Assisting the RGM, as requested, in developing and implementing corrective action plans to assure actual results conform to plan. B.Policies: Complies with all Company policies and procedures, including but not limited to, those relating to inventory, cash, payroll, food handling, interactions with guests, team members, and vendors, and legal compliance. C.Manages and Controls Cash: In conjunction with the RGM and other managers, ensures that that all cash and checks, minus the change fund is correctly deposited, credit card transactions are correctly settled, and cash over or short is minimized. 1. Performs Banking Transactions - a. Assures that two deposits daily are prepared and deposited in the bank (more than two may be required in higher volume units.) - i. The intent of the first deposit is to remove from the unit an amount approximately equal to the total of cash plus checks, minus the amount of the change fund. - ii. The first deposit is to be made after 4:00 p.m., when the opening manager is ready to leave for the day. - iii. The final deposit will be all remaining cash plus checks, minus the change fund. - iv. The managers may take such deposits to the bank, using his/her personal vehicle, and depending on the time of day, make the deposit in the bank lobby or in the night depository. - v. Assure the “Weekly Deposit Log” is completed for each deposit made. - b. If requested by the RGM, the other managers shall perform the following tasks. These are the responsibility of the RGM, but may be delegated to other managers. - i. Picks up validated deposit slips at the bank. - ii. Verifies bank validated deposit amounts to sales and cash reports as well as the “Weekly Deposit Log,” and assures all appropriate signatures are on the “Weekly Deposit Log”. - iii. Sends a copy of the “Weekly Deposit Log” to the Home Office with all other weekly paperwork. D.Controls cash drawers and team member “banks”, following all established manual and computer procedures. 1. Establishes the correct number of cash drawers. Number of cash drawers in use at one time may vary from one to four depending on size of the restaurant, sales volume, method of delivering services to customer. Amount of cash in each drawer is recorded and kept in the drawer for the duration of the shift, or until “dropped” from the cash drawer to the safe. 2. Establishes cash banks for delivery drivers. 3. As needed, will operate cash drawer following established procedures for cash drawer operation. 4. As necessary, money is removed from cash drawers from time to time and secured in the safe. 5. Throughout the shift, cash drawer transactions, such as paid outs, miscellaneous receipts (paid ins), discounts and promotions are properly accounted for, including all documentation; transactions are properly entered into the computer; and, all documentation is organized and secured for transmitting to the Home Office. 6. Assures cash drawers are counted and balanced at the end of each shift or when there is a change in cashiers. 7. Records tips for servers and drivers on credit card/gift card transactions and correctly settles all credit card/gift card transactions. 8. Inform the RGM anytime cash short exceeds $5 for a day. 9. Reviews reports and otherwise takes actions to ensure that team members properly report actual sales and actual tips, and ensures that team members do not falsify credit card receipts or other Company documents. This requires due diligence on the part of the managers. E.Assists the RGM in Managing and Controlling Cost of Sales: The actual cost per the P&L must be equal to or between Ideal Cost and Allowable Cost as calculated in the Product Cost Analysis report and Bonus Calculation Sheet. This includes these processes: 1.Utilizes manuals and/or automated procedures approved by the Company, orders all approved products used in the restaurant. 2.Properly accepts deliveries and properly stores inventory items used in the restaurant. This involves these processes: - a.Checks in products as received off of delivery vehicles to verity product quality and verifies that amounts charged for on delivery receipt/packing slips are for amount of goods received. - b.Uses a two-wheeled hand truck to unload and products, assists and oversees other team members in proper storage of products. Weight of items varies from 10 to 50 pounds. Full load on two-wheeled hand truck may exceed 500 pounds. Generally, ensures that more than one person is available to perform this task. - c.“Autoposts” inventory received, or enters on inventory record the amount and cost of each product item received, as noted on delivery receipt/packing slip. 3.Accurately accounts for all product coming into the restaurant, used to prepare products, or transferred out of the restaurant. 4.Assures the proper execution of all recipes and specifications for preparing ingredients and assembling products. 5.Manages waste which involves maintaining a FIFO (First In, First Out) system and marking all products with a Made – Ready – Discard label. 6.Assures the correct order entry procedures are followed by all order takers. 7.Assures compliance with team member consumption policies. 8.Performs a Daily Product Usage Analysis on critical inventory items to assure usage meets guidelines. 9.Communicates goals to team members and follows up with team members to ensure goals are being met. 10.The following tools are used to aid in controlling Cost of Sales: - FMS Product Cost Analysis Report - FMS Daily Ideal Usage Report - FMS Weekly Worksheet Report - Bonus Calculation Sheet - Profit and Loss Statement - The General Ledger - Prep Variance Report - Daily Prep Variance Report F.Assists the RGM in Managing and Controlling Cost of Labor: Ensures that “Flow-thru” targets/goals are achieved; actual hours used do not exceed the established labor model/matrix; and, team member productivity is maximized. This includes these processes:. 1.Ensuring the accuracy and completeness of team member timekeeping records, including tips and team member meals. Updates team member records as needed. 2. Minimizing edits to clock-in/clock-out transactions by assuring team members properly clock in at the beginning of their shift and clock out at the end of their shift. 3. Assuring team members do not clock in earlier than five (5) minutes prior to their scheduled shift. 4. Assuring the man-hours used for opening and closing the restaurant do not exceed established targets. 5.Analyzing actual labor hours used versus earned allowable labor hours and calculating the variance; and, using this information to appropriately manage labor each shift. 6.Communicating and cooperating with the Home Office Payroll Department to assure accuracy in payroll, including information about new hires, raises, promotions, and terminations. 7.Making appropriate recommendations to the RGM regarding wages within Company guidelines. 8.Eliminating overtime hours for team members who are paid on an hourly basis. 9.Eliminating supplemental tip credit pay. 10.Improving team member productivity using the measurements and tools available through the Company, as well as the following: - Assuring the Back of the House (BOH) is “optimized”: - i. Organized … a place for everything, and everything in its place - ii. Lineal Flow … eliminate or minimize back tracking - iii. Have all items located closest to the next step in the product assembly process - iv. Minimize the number of steps taken and the reach needed for all items - Assuring that team members are thoroughly trained. - Ensuring that “prep levels’ are adequate for the forecasted volume of business for the day, including: products thawing/tempering; raw product prep; preassembled pizza and other products; and so on. - Ensuring that food preparation areas, make table, cut table, and service areas are stocked appropriately before each shift and maintained during peak volume periods. - Ensuring products are prepared quickly in accordance with time standards. - Ensuring that tables vacated by customers are cleared, cleaned, sanitized and reset quickly. 11. Reduces turnover by managing all aspects of the restaurant professionally and in accordance with Company standards. 12. If the RGM has delegated scheduling to the Shift Manager, the Shift Manager uses established procedures to produce a sales forecast to be used in the scheduling process. G.Managing Other Operating Expenses and Semi-Variable Expenses to Budget or less. II. CUSTOMER SATISFACTION A.Maintains positive customer relations, which includes: 1. Assuring personal behaviors and team member behaviors toward all customers are courteous, attentive, respectful, and enthusiastic. 2. Assuring a comfortable environment for customers. 3. Executing "Floor Management" by directing activities and greeting and interacting with customers on each shift worked. 4. Immediately resolving customer complaints by apologizing first and then assuring the satisfaction of the customer. Complaints may be received in person, by phone, or in writing. Consult with the RGM if the customer is not satisfied with your suggested resolution. - a. B.L.A.S.T. is the acronym we use for our complaint resolution process: - Believe the customer - Listen to the customer - Apologize to the customer - Satisfy the customer - Thank the customer 5. Immediately contacting the RGM (or DM if the RGM is not available immediately) regarding any incidents in which customers are injured or in which customers claim some harm done to them. B. Ensures customers receive prompt, quality service. This includes: 1. If the RGM has delegated scheduling to the Shift Manager, scheduling the correct number of team members for forecast sales volume; and deploying those Team members in the correct job roles. 2. Following established service guidelines and procedures to assure all Hospitality Standards are achieved. 3. Directing team member activities to assure speed of service standards are met or exceeded, including product preparation times and delivery times. 4. Personally serving customers as required to meet the demand of the volume of business. 5. Ensuring customers are greeted properly and seated as quickly as appropriate. 6. Recognizing and dealing effectively with the special needs of customers. 7. Ensuring that customer orders are taken promptly, prepared accurately, and served quickly. 8. Ensuring customer follow-up, which means servers check back with customers frequently to see if there is anything else needed. 9. Ensuring immediate attention is given to customers ready to pay, either by prompting servers to complete the table cashout procedure or by performing the transaction of cashing out customer as needed. 10. Ensuring the phone is answered promptly and courteously, following the Telephone Service Essentials. 11. Responding to customers at pickup counter and drive-thru window; finding order; collecting money for the order; verifying order to customer; and, thanking customers. 12. Dispatching orders for delivery customers as required to meet the demands of the volume of business, grouping orders by geographical destination and instructing drivers as they arrive and depart which orders to take with them and where to go. 13. Delivering pizzas as necessary to meet the demands of the business. 14. Ensuring customers are thanked for their business. C.Ensures quality ingredients are used to prepare all products. This includes: 1. Maintaining Food Safe Temperatures for all ingredients and products. 2. Ensuring food preparation utensils and food contact surfaces are property cleaned and sanitized. 3. Ensuring that procedures for receiving, handling and storing ingredients are followed. 4. Recognizing and correcting any raw ingredients or product problems. 5. Maintaining inventory levels which assure product freshness and no outages. 6. Eliminating the potential for cross contamination. 7. Ensuring that proper procedures are followed to prepare ingredients (dough, sauces, meats, cheeses, and vegetables). 8. Ensuring salad bar is maintained according to standards of operation (restaurant only). 9. Personally preparing ingredients as necessary. D. Ensures quality products, which includes: 1. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business. 2. If deemed appropriate by the RGM, performing a product cookability test to verify proper oven and belt speed. 3. Following proper procedures to process customer orders. 4. Personally preparing and cooking menu items as required to meet the demands of the volume of business. 5. Taking every appropriate action, in consultation with the RGM, including driving to another restaurant to pick up product, to resolve outage or potential outage situations. 6. Maintaining inventory levels which assure product freshness and no outages. 7. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business. 8. Assuring all products are prepared according to exact specifications, recipes and procedures. 9. Personally preparing and cooking menu items as required to meet the demands of the volume of business. E.Ensures that all standards for cleanliness and sanitation are met or exceeded, with particular attention to: 1. Restrooms. 2. Table tops; booth backs and seats; and chair seats. 3. Silverware, plateware, and glassware. 4. Dining room floors. 5. Salad bar. F.Implements new or approved changes in policies, procedures and/or operation standards. This involves: 1. Attending training sessions. 2. Reading "Rollout Guides" or other resources. 3. Assisting the RGM with training restaurant team members of new procedures or changes. 4. Participating in crew training and other actions in the restaurant to assure full and correct implementation. 5. If requested by the RGM, assisting with updating all manuals, resources and job aids as required. III.PEOPLE A.Maintains positive team member relations and a positive and productive workplace, which involves: 1. Building relationships with team members based on mutual trust and respect. 2. Communicating and following the Daland “5 Star” Vision and Core Beliefs. 3. Promoting teamwork. 4. Being familiar with benefits available to team members, and referring appropriate questions to the RGM regarding these benefits. 5. Informing the RGM of all team member grievances. 6. Performing correct and consistent administration of team member disciplinary procedures, and discussing all recommended discipline with the RGM. 7. Assuring compliance with various governmental regulations, such as ensuring that all team members are clocked in while working, complying with overtime laws, child labor laws, alcoholic beverage laws, anti-discrimination and anti-harassment laws, FLSA, EEO, etc. 8. Performing consistent administration of and compliance with Company policies and procedures. 9. Communicating effectively with the crew and management team. 10. Assuring team member understanding of the Daland Corporation organization structure and career opportunities within the Company. B. Assists the RGM with managing the size and quality of staff. The following are responsibilities of the RGM, but if requested by the RGM, the Shift Manager may assist with the following: 1. Planning, recruiting, and hiring to assure a full staff at all times and to assure adequate time for processing MVR's (motor vehicle reports), background checks, etc. Only the RGM is authorized to hire new team members; and Shift Managers are only permitted to interview applicants if authorized by the RGM. 2. Continuously recruiting and taking applications from job candidates. 3. If requested by the RGM, utilizing staffing tools, such as the Pizza Hut Hiring Zone and the team member Assessment; interviewing job candidates; and, checking their references. 4. If requested by the RGM, making recommendations to the RGM regarding the best qualified candidates. 5. Complying with Company employment practices and governmental regulations, including EEO, ADA Title I, etc. C.Assisting the RGM in training newly hired team members and team members preparing for promotions. This involves: 1. Following Company training policies and meeting Pizza Hut Training Standards. 2. Utilizing on-line training, trainer's guides, checklists, job aids, tests and other training resources to assure a thorough job of training. 3. Using the four step training process of: (1) Preparation (2) Show & Tell; (3) Guided Practice; and (4) Follow-up to assure the trainee can perform all tasks up to required standards prior to being allowed to perform the tasks "solo." D. Manages team member performance and supervises work. This includes: 1.Utilizing Coaching for Results, which includes: - a.Activating team member behavior. - (1)Providing guidance, direction, and reassurance to all team members. - (2)Communicating non-negotiable standards of performance to team members. - (3)Conducting team member meetings, group training sessions and Jump Start meetings. - (4)Assigning Team members tasks from the Opening, Closing and Maintenance checklist. - (5)Communicating job assignments for each shift to team members and assuring each team member works their assignment. - (6)Giving instructions to team members that are clear and assure understanding. - (7)Assigning team members to breaks. - (8)Sending team members home early if not needed due to business conditions. - (9)Calling team members in early, or calling extra team members to work to cover unanticipated surges in business volume. - (10)Assuring all opening, shift, and closing job duties are completed and performed correctly. - b.Evaluating team member behavior. - (1)Observing team member performance each shift. - (2)Working along side team members and assisting in the performance of their tasks, as needed.= - (3)Monitoring team member meals and signing team member meal guest checks. - (4)Ensuring adherence to alcoholic beverage laws of the local community - (5)Conducting regular, written performance appraisals on all subordinates, using the procedure and forms provided by the Company and within the time specified in compensation plans. - c.Responding to team member behavior with consequences. - (1)Taking action (corrective or positive reinforcement) to assure team member performance meets or exceeds standards. - (2)Providing ongoing counseling that gives praise and recognition to team members for jobs well done; identifies areas of performance needing improvement and methods for improving; and, if required, gives reprimands that are job focused. 2.Handling non-routine occurrences/emergencies and informing the RGM of such occurrences/emergencies. E. Assists RGM with developing promotable team members in his/her restaurant and promotable management for Daland. This includes: 1. Using Company training programs and resources to prepare candidates for promotions and to assure that the management team is 100% certified in management processes, systems, policies, and procedures. 2. Making recommendations to the RGM regarding which team members are eligible for promotion to Shift Manager/Leader. F. Assists RGM with personnel administration functions, which includes: 1. Assuring team members complete all required personnel documents such as W-4's, I-9's, Team member Acknowledgment, Arbitration Agreement, Delivery Driver Statement, New Driver Checklist, etc.; and, that these required documents are transmitted to the Home Office. 2. Documenting required payroll data for team members, including accurate recording of hours; 3. Managing worker's compensation claims, etc. in accordance with Company policies and procedures. 4. Maintaining personnel files on all team members, which includes filing all personnel documents; recording training dates, vacation dates, evaluation dates, pay increases, and absences; etc. IV. MARKETING A.Implements marketing programs to increase business. This includes: 1. Engaging in positive community/public relations for Pizza Hut. 2. Providing input for promotional ideas. 3. Displaying and maintaining Point of Purchase (P.O.P.) and other elements of national, co-op or local marketing programs; 4. Properly executing authorized marketing programs, including new product tests. 5. Taking initiative to recommend new opportunities for increasing business. V. FACILITIES A.Maintains a quality environment for our customers and team members. This includes: 1. Conducting routine Preventive Maintenance on the facility and equipment. 2. Taking corrective actions pursuant to the RGM’s safety inspections. 3. Advising the RGM regarding non-routine problems and following up to assure such problems are corrected. 4. Maintaining cleanliness and sanitation in all areas of the restaurant. 5. Organizing all work space to ensure ease of operation. 6. Providing a quality work environment that is safe and complies with all OSHA regulations. 7. Cleaning and organizing refrigeration units. 8. Ensuring floors are clean and free from obstruction. 9. Keeping HVAC vents and filters clean. 10. Ensuring trash is disposed of promptly and according to security procedures. 11. Ensuring parking lot and grounds are free of trash and debris and taking action to correct deficiencies. 12. Ensuring all equipment is used according to proper operational procedures. 13. Keeping restrooms cleaned and stocked. 14. Keeping food prep areas cleaned and sanitized according to approved procedures. 15. Ensuring the daily cleaning and maintenance of all equipment. 16. Correcting any unsafe conditions. 17. Following up to ensure all Scheduled Maintenance and Daily CM&A items are completed. VI. ADMINISTRATION A.Effectively manages time, allocating an appropriate amount to each Key Result Area. B.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized. C.If requested by the RGM, orders inventory items used in the restaurant. This involves these processes: 1. Review of the Inventory on Hand is performed. The Inventory on Hand is compared to the Weekly Ideal Usage, which is obtained from the Product Cost Analysis report, and a determination is made as to the amount of each particular item to order. The order is then recorded on an order sheet, or is entered into the computer for electronic transfer of order information. 2. Amount ordered of each item may be adjusted upward or downward based on projections of upcoming sales trends, coupon impact, weather changes or other extra-restaurant environmental changes. 3. Calls in orders for supplies on the phone, or electronically submits order via computer. D.If requested by the RGM, conducts weekly inventory of all food, paper and beverage products used in the unit. This involves these processes: 1. Physically reviewing and counting the inventory on hand (which involves climbing shelves, bending, kneeling, etc.). 2. Rearranging inventory to assure proper rotation (first in, first out) and to make it easier to count and control. 3. Recording amounts of inventory on hand on the inventory form. E.If requested by the RGM, prepares the weekly labor schedules. This involves these processes: 1. Updating Guest Check Comments file in the restaurant computer to assist in forecasting labor hours. 2. Reviewing Guest Check Comments file and upcoming promotions that may affect sales during the upcoming week. 3. Forecasting anticipated sales volume by shift, by day and by week. The forecast is based on knowledge of any outside events that may influence sales such as coupons, promotions, etc. Particular consideration must be given to how sales are generated--that is, dine-in business contrasted to carry-out business or delivery business. 4. Updating sales forecasts in the FMS (computer system) based on outside events that may influence sales. 5. Reviewing requests for days off that have been turned in by team members and when possible allowing for requested days off. 6. Using experience, past schedules, Black Book information, Guest Check Comments, knowledge of team members' abilities, labor goals, and FMS (computer system) recommended labor schedule to assist in scheduling the proper number of team members each shift to meet sales volume and labor hour guidelines. 7. Obtaining the RGM's approval of the schedule, then posting the final schedule in accordance with Daland Corporation's policies and procedures. F.Performs daily accounting procedures. This includes these processes: 1. At close of business day requests a sales report from the FMS computer to determine total sales entered into the cash drawers throughout the system. 2. Any cash paidouts or miscellaneous deposits from the day are verified with what is in the system. 3. Cash on hand is counted and reconciled against total sales. 4. Total deposit is calculated, and a deposit is prepared. 5. Dough waste and PPP waste is documented and calculated on the form provided and filed for use in forecasting future prep levels. 6. All gift checks are counted and verified against prior counts less current gift check sales on the Gift Check Tracking form. G.If requested by the RGM, performs weekly accounting procedures. This includes these processes: 1. Completing, as required, the Weekly Sales Analysis and analyzing it. 2. Completing the Weekly Inventory. 3. Completing the payroll functions. 4. Analyzing the Daily Business Summary Report to determine performance in key measurement areas. 5. Preparing the weekly packet for the home office, using the checklist provided to assure all required items are included. 6. Calling any needed FRS numbers or statistics to the District Manager. H.Meets all deadlines and assures that subordinates meet their deadlines. I.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized. J.Maintains and updates required files, manuals, and reports. NON-ESSENTIAL FUNCTIONS: The "non-essential" functions are routinely performed by the person holding the Shift Manager's position and they are essential to the effective operation of the restaurant. However, these functions are considered "non-essential" to the position. The Manager on Duty is then accountable for assuring the delegated functions are correctly performed. A.Receives and stores inventory items used in the unit. This involves these processes: 1. Checking in products as received off delivery vehicles to verify product quality and that amount charged for on the delivery receipt/packing slip is correct when compared to amount received. Signing the delivery receipt/packing slips for amount of goods received. 2. Using a two-wheeled hand truck, assists and oversees other employees in proper storage of products. Weight of items varies. Generally, more than one person is available to perform this task. 3. Entering on inventory screen of the computer the amount and cost of each product item received as noted on the delivery receipt/packing slip. MINIMUM QUALIFICATIONS/REQUIREMENTS: The following are the qualifications and minimum requirements necessary for a person to perform this job. A.Ability to work a minimum of three (3) days and at least 30 hours per week, but must be available to work more than 30 hours per week if necessary due to business necessity. In addition to having the flexibility to work a variety of shifts, including late nights and weekends. B.Valid driver's license, insurance and automobile. Position involves taking large amounts of cash receipts to the bank at different times of the day including at night. Banks are generally at a distance requiring a person to drive to the bank. Position may also need automobile to pick up product, make pizza deliveries, etc. C.Able and willing to travel. Position requires occasional travel for training, new store openings and meetings, which may be held at a distance from home not feasible to drive daily. Overnight stays at an out-of-town location may be required during the training sessions, new store opening, and meetings for up to one week at a time. D.Telephone (cellular or land line) at residence. There are circumstances that may arise at the restaurant of which the manager must be informed while off duty. E.Sufficient physical agility to perform the functions of the position. This includes these processes: 1. Sufficient physical strength to lift most items used in the operation of the restaurant. 2. Sufficient communication skills. Position involves communicating with team members, superiors and customers. 3. Ability to move at a fairly quick pace and to remain stationary for periods of six to eight hours at a time. The position requires person to perform all of the above at different times and intervals as needed by the realities of the environment and the position. F.Ability to maintain a state of self-composure under conditions of stress and anxiety. Position routinely involves stress resulting from work overload, role ambiguity, conflicting demands from various customers, and team members. Person in this position must be able to function effectively under these conditions. G.Previous experience with this Company as a Shift Manager/Leader; or previous restaurant management experience with another Company. H.Sufficient mental and cognitive ability to perform the calculations and fill in the sales and product tracking forms used by the Company. Estimate is that ability to read, write and perform arithmetic procedures at the 12th grade level will be sufficient. I.Ability to perform all of the duties of the hourly team members and supervisors under this person's supervision. As time and circumstances dictate the person in this position may have to assist or take over the duties of an hourly team member in order to expedite good customer service. Also necessary in order to train new team members in this function. J.Ability to communicate effectively with a large variety of persons with diverse backgrounds. Position is one where incumbent provides direction and supervision to a variety of subordinates with diverse levels of education, differences in ages, and experience. Must be able to express ideas and concepts to these persons to assure teamwork through organization and leadership. EQUIPMENT USED: Standard restaurant office equipment such as calculator, telephone, and computer. "Pizza Wheel". This is a device with a handle and a round stainless steel blade that is used to cut certain types of pizza dough crusts. "Rocker Knife". This is a device about two feet long with a stainless steel handle that extends across the top of a stainless steel blade fashioned in a curve. It is used to cut certain types of pizzas by placing on the pizza and rocking the blade across the pizza surface. "Vegetable Chopper". This is a hand operated mechanical device used to slice whole raw vegetables into smaller pieces for use on the make table. "Crock". A generic term used to describe a variety of containers used to hold food items served on a salad bar. Knives, spoons, spatulas and other common utensils. "Make Table". An open topped, refrigerated, compartmented table for the storage of food items used in the preparation of products for customer orders. Has doors which allow access to interior refrigerated section below the table top where additional food items are stored as back-up for the items stored on top of the table. "Cut Table". A stainless steel table where cooked pizzas are cut into slices and where other products are assembled prior to serving them to the customer. "Oven". A power driven device operating at high temperatures used to bake food products. "Automatic Dishwasher". A mechanical device consisting of: (1) a dirty dish/rinse table, used to rinse and prepare dishes for washing; (2) dishwasher compartment, where dishes are washed with hot water, soap, sanitizing chemical and pressurized water; and, (3) clean dish/drain table, where clean dishes drain, dry and are sorted for storage. "Dough Proofer". A metal cabinet heated to approximately 95 degrees Fahrenheit, in which panned dough is placed to obtain the correct rise in the dough. "Three Compartment Sink". A stainless steel sink, separated into three compartments used to wash, rinse and sanitize all kitchen tools, and smallwares not washed in the automatic dishwasher. "Pan Gripper". This is a mechanical device used to grip certain types of pizza pans for purposes of lifting or carrying when they have been heated to a high temperature. "Portion Cups". These are pre-measured cups used by Pizza Hut restaurants for portioning cheese and toppings for pizzas. "Scales". This is a small table model scale used to weigh and portion ingredients used in the recipes of various products. "Pan Separators". These are plastic items, of varying shape, diameter and circumference, used to separate pans filled with dough to protect the dough inside the pan from contamination and to allow pans to be stacked for storage. "Dough Perforator". This is a mechanical device consisting of a handle attached to a small wheeled drum that is dotted with metal protrusions. It is used to perforate certain types of dough prior to topping to prevent formation of bubbles during baking. "Cutting Board". This is a hard surface board, rectangular or square in shape, on which pizzas and other food products are cut. "Reach In". A refrigerated piece of equipment with doors which open to allow dough or pizza ingredients to be stored inside for easy access. "Scraper Block". A device with a stainless steel blade and a wooden handle in a rectangular shape used to cut dough for portioning, and scraping the make table/cut table surfaces off for cleaning. "Prep Table". A table about 34 to 36 inches high, with a stainless steel top. The table is used as a work surface for the preparation of many ingredient items used in the Pizza Hut. “Kitchen and Dining Utensils". Such as knives, spoons, spatulas, etc. "Plates, Bowls, Mugs, Tumblers". and other items to serve food and beverages to customers. "Spoon". A stainless steel device with a long handle and a curved end used for applying sauce to prepared dough. "Pan". A round metal device with a raised edge for holding dough prior to topping and baking. "Walk-in". A refrigerated compartment of sufficient size to allow the individual to actually walk into the refrigerated compartment to obtain or store perishable items. Compartment may be sufficiently cold to freeze items. "Freezer". A refrigerated box maintained at sufficient cold temperatures so as to freeze items stored inside. "Ice Machine". A device that automatically receives water, freezes it, and stores it as ice in an attached storage bin. "Soda Dispenser" (pop machine). A device that mixes syrup and carbonated water and dispenses carbonated soft beverage (soda, pop). "Point of Sale Computer". Electronic device used in tracking orders, inventory, payroll information. Contains cash drawer used to make change for customer transactions, track paidouts, delivery orders, dispatching. "FMS" Field Management System. Software used on the point of sale computer that provides management information necessary in managing the day to day operations of the restaurant. Miscellaneous equipment such as a telephone, carry-out boxes and bags, hand towels, etc. Serving tray, ticket book, bus tub, flatware and other small items. Note: Many restaurants have additional equipment such as beer boxes, spaghetti magic machine, etc. PLACES WHERE WORK IS PERFORMED: This work is performed on the employer's premises. Location of premises may vary throughout the employer's Company. This job description was developed by observing the work in process and from information provided by the management of Daland Corporation.

We are hiring immediately for full time UTILITY ROUTE DRIVER (RELIEF DRIVER) positions. Please read the following job description thoroughly to ensure you are the right fit for this role before applying. Location : Canteen - 8220 Enterprise Drive, Wausau, WI 54401. Note: online applications accepted only . Schedule : Full time schedule. Monday through Friday, hours may vary; start time between 3:00 am and 5:00 am. More details upon interview. Requirement : Previous route driving experience is preferred. Fixed Pay Rate: $23.66 per hour *Internal Employee Referral Available *All Canteen driving roles may include commission eligibility. The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Canteen: Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen's solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth . Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we'll supply the opportunity and innovation. Together, we'll continue to transform our industry. Come for the job, stay for the career. We are Canteen. Job Summary Summary: Drives company-owned truck over established route to deliver and sell products or render services, collects money from machines, and makes change by performing the following duties. Essential Duties and Responsibilities: Services a particular route or location during the absence of the regular route or warehouse employee. May assist Customer Service Managers with daily opening and closing of the operation, and training of new route service personnel. Drives truck to deliver such items as soft drinks, bakery products, specialty foods, snack items and sundries to customer's place of business. Places stock on shelves or racks in vending machines. Collects stale, rejected or unsold merchandise. Collects money from machines and refills bill and coin changers. Records transactions on appropriate card and/or electronic device; accountable for cash and product. Calls on existing customers to determine adequacy of service; informs regular customers of new products and/or services; listens to and resolves service complaints. Selects items from warehouse and loads truck; prepares order forms for food and pastry products. Performs routine maintenance on and sanitation of machines. Sets up merchandise and sales promotion displays or issues sales promotion materials to customers. Maintain clean and safe work environment; performs job safely. Performs other duties as assigned. Qualifications: Valid driver's license, ensuring safe operation of company vehicles in accordance with traffic laws and conditions. Associates at Canteen are offered many fantastic benefits. Full-time and part-time positions offer the following benefits to associates : Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs). Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. xmcpwfu Canteen maintains a drug-free workplace. Req ID: 1511599

Are you looking for an opportunity to use your talents in cooking to help others during a time of need? Then we want you to join us as our Cook / Support Professional! Lutheran Social Services of WI and Upper MI is currently seeking a full-time Cook to join our team at Deep River! Deep River is a residential treatment facility for adult men that are working towards overcoming addictions. Our work is to ensure that they have the resources and support of the program around them to help them during this difficult time. The Cook will be responsible for preparing healthy meals and performing light housekeeping tasks for adults in a residential treatment facility The is a full-time benefits eligible opportunity. Hours are Monday through Friday, 11:30 AM - 7:30 PM. Essential Duties and Responsibilities: * May plan menus and orders food, paper products, and cleaning supplies. * Takes routine inventory of utensils, supplies, and equipment and makes reports as required. * May assist with inventory and ordering of food, paper products and cleaning supplies * Receives deliveries, date marks reviews quality of food items delivered and stocks items in their proper places and makes reports as required. * Prepares food items in accordance with the planned menus and standardized recipes, makes adjustments as needed in consultation with the supervisor or peers * Operates machinery and appliances used in large scale cooking such as mixers, ovens, slicers, and coffee urns. * Cleans, maintains, and sanitizes work areas, utensils, appliances, and other kitchen equipment. * Organizes and directs the assembly and set up for distribution of meals to the facilities. * Establishes and maintains effective public and working relationships. * May sweep floors, stairs, and entry ways, dry and wet mops floors, empties wastebaskets and litter containers, and cleans and sanitizes toilets, sinks, etc. PERKS: • Medical/Dental/Vision Insurance, • Flex Spending for Dependent & Health Care, • Mileage reimbursement, • Paid Time Off, • 10 Paid Holidays, • Ability to Contribute to 403B, • Employee Assistance Program, • Service Awards and Recognition EDUCATION AND/OR EXPERIENCE: * Graduation from high school or GED equivalency is preferred. * Completion of Food Preparation Assistant course is preferred. * Working knowledge of the USDA School Meal Programs is preferred. * Working knowledge of the methods, principles, equipment, and materials used in institutional food preparation. * Working knowledge of sanitation, health, and occupational safety procedures utilized in institutional food preparation. * Ability to operate and maintain food service equipment and kitchen machinery. * Ability to follow verbal and written instructions, menus, and recipes. * Ability to establish and maintain effective public, working relationships and good customer service skills. Discover what makes Lutheran Social Services a great place that helps improve the quality of peoples' lives – one grace-filled life at a time. Lutheran Social Services of WI and Upper MI is an equal opportunity employer.

Live MAS! … & Grow your Career at TACO BELL! “TOP FRANCHISE” 3 Years Running – Entrepreneur “100 Most Influential Companies” – Time Join one of the hottest global brands - with a top Franchisee - HAZA BELL! HAZA BELL has a track record of guest satisfaction, team satisfaction & internal career growth that lets your talents shine! - One of the largest US Taco Bell Restaurants & Growing Annually Our Leaders teach & inspire their teams to deliver our flavorful products with fast & friendly service while guiding each associate on their Career Path. We do this by executing daily on detail & delivering excelling financial performance driven by guest satisfaction. Contact us today to start your Path to Success! You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed, and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You’ll also ensure that the restaurant is a safe place for Team Members to work and customers to visit. Shift Lead behaviors include: - Solving customer complaints quickly and with a smile. - Providing feedback to Team Members in a positive manner. - Communicating openly and honestly with the Restaurant Management team. - Following cash, security, inventory, and labor policies and procedures. You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. HAZA Bell is an equal opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job. Qualified applicants will receive consideration without regarding to age, race, color, religion, sex, sexual orientation, disability, or national origin. Must be eligible to work in this country. Job Title: Restaurant Shift Manager Overview: As a Restaurant Shift Manager, you will oversee the operations during your designated shift, ensuring efficient and smooth functioning of the restaurant. You will lead a team of restaurant crew members, maintain high standards of food quality, cleanliness, and customer service, and uphold company policies and procedures. Key Responsibilities: 1. Leadership and Team Management: 2. - Supervise and coordinate the activities of restaurant crew members during your shift. 3. - Delegate tasks effectively and ensure team members understand their responsibilities. 4. - Provide coaching, training, and performance feedback to team members to foster a positive and productive work environment. 5. Customer Service Excellence: 6. - Ensure outstanding customer service by greeting customers, resolving complaints, and ensuring all customer inquiries are handled promptly and professionally. 7. - Monitor service quality and address any issues or concerns raised by customers to maintain high levels of customer satisfaction. 8. Operational Oversight: 9. - Oversee the opening and closing procedures of the restaurant, including cash handling and reconciliation. 10. - Ensure adherence to food safety and sanitation standards, including proper storage, handling, and preparation of food. 11. - Monitor inventory levels and order supplies as needed to meet operational demands. 12. Shift Scheduling and Staffing: 13. - Create and maintain shift schedules to ensure adequate staffing levels to meet customer service and operational needs. 14. - Coordinate with the restaurant manager or assistant manager to address staffing gaps and schedule adjustments. 15. Training and Development: 16. - Train new hires on restaurant policies, procedures, and job responsibilities. 17. - Conduct ongoing training sessions to develop team members’ skills in customer service, food preparation, and safety protocols. 18. Financial Accountability: 19. - Monitor sales performance and expenses during your shift to achieve financial targets and control costs. 20. - Implement strategies to maximize profitability and optimize operational efficiency. 21. Communication and Collaboration: 22. - Communicate effectively with the restaurant management team, including managers, supervisors, and other shift managers, to ensure alignment on operational goals and priorities. 23. - Collaborate with kitchen staff, servers, and support personnel to coordinate operations and deliver seamless service to customers. Requirements: - Proven experience in a supervisory or managerial role within the restaurant industry, with a strong understanding of restaurant operations. - Excellent leadership and interpersonal skills, with the ability to motivate and inspire team members. - Knowledge of food safety regulations and best practices in food handling. - Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities. - Flexibility to work various shifts, including evenings, weekends, and holidays as required. Education and Certification: - High school diploma or equivalent (required); college degree in Hospitality Management or related field (preferred). - Certification in food safety (e.g., ServSafe) is advantageous. Physical Requirements: - Ability to stand, walk, and move around the restaurant environment for extended periods. - Lift and carry objects weighing up to 25 pounds. - Work in a fast-paced and sometimes stressful environment. Benefits: - Medical, Dental, Vision Health Plan options - 401(k) Retirement Plan - STD, LTD, and Life Insurance options - Opportunities for career advancement within the restaurant management team. - Employee discounts on meals and beverages. - Training and development programs to enhance leadership and management skills. - Paid Time Off in the First Year - Monthly Performance Bonus - Annual Awards for Top Performers Conclusion: As a Restaurant Shift Manager, you play a critical role in ensuring the operational success and customer satisfaction of the restaurant during your shift. Your leadership, organizational skills, and commitment to excellence contribute to the overall success of the restaurant and the satisfaction of both customers and team members. IF Applicable Pay Transparency Range: $16.00 - $18.00

Company & Benefits Information At Blain's Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance. As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a Forbes Best Employer for seven consecutive years • Associates hired into a full-time role will become eligible for the following benefits effective their 91 st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc., • All major Holidays & Birthday off, • Advanced Leadership Training Programs: build the skills to grow your career, • Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more!, • Internal recognition programs that support an engaged workplace, • 401(K) with company match, • Saturday & Sunday weekend premium pay $2.50 per hour Please note salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Blain's Farm & Fleet position description for accurate pay range information. Job Duties The Assistant Service Center Manager would assist the Service Center Manager in overseeing the Service Technicians and the Automotive Service Center. The Assistant Service Center Manager will be responsible for: • Resolving customer issues, • Providing technical assistance and training for service technicians and advisors, • Supervising Service Center associates, • Performing Technician responsibilities as needed, • Must possess a valid driver's license, • Great communication skills, • Prior Automotive Maintenance experience is preferred, • Prior supervisory experience preferred, • Prior Retail experience preferred, • Able to work evenings when needed and at least every other weekend, • Able to pass pre-employment drug screening and background checks, • Able to attain an ASE Certification in A4 Steering and Suspension and A5 brakes within one year of hire date, • Must possess or have the ability to obtain forklift certification, • Ability to read and speak English and communicate with customers and co-workers Blain Supply, Inc and Blain's Farm and Fleet (collectively "Blain's") is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain's does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid-Sized company to work for an unprecedented 7 years in a row.

UW Health is seeking a Surgical Technologist for a job in Madison, Wisconsin. Job Description & Requirements Specialty: Surgical Technologist Discipline: Allied Health Professional Duration: Ongoing Employment Type: Staff Work Schedule : 100% FTE, day shift. Monday through Friday 4:00AM – 12:00PM. Hours may vary based on the operational needs of the department. Pay : This position may be eligible for a $2,500 sign-on bonus. Additional components of compensation may include: Evening and night shift differential Weekend differential Be part of something remarkable Bring your laboratory experience to UW Health. We are seeking a Specimen Control and Receiving Tech – Surgical Pathology to: Receive specimens and research kits into the laboratory, check for correct labeling, enter tests into Laboratory Information System, process specimens, and load them onto instruments or direct to appropriate work station, technologist, or storage area. Basic instrument maintenance (temperatures, monitoring reagents) and clerical duties (filing, mailing, faxing). Interact daily with pathologists, physicians, technologists, clinical staff, nursing unit personnel, and patients. At UW Health, you will have: An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance. Full time benefits for part time work. Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being. Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement. The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions. Qualifications High School Diploma or equivalent Required Some post-secondary education in a healthcare or a related science field that may include course work in Medical Laboratory Technician, Cytotechnologist, Histotechnician or Medical Laboratory Scientist degree/certification Preferred Work Experience 6 months experience in lab, healthcare, customer service or data entry role Required 1 year healthcare or lab related work experience Preferred Licenses & Certifications Medical Laboratory Assistant (MLA) certification (American Society for Clinical Pathology) or equivalent Preferred Our Commitment to Social Impact and BelongingUW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. University Hospital in Madison is a Magnet®-designated facility that’s ranked Wisconsin’s 1 hospital and considered one of the nation's leading hospitals, teaching institutions and referral centers. Job Description UW Hospital and Clinics benefits UW Health Job ID 45534. Posted job title: Specimen Control and Receiving Tech – Surgical Pathology About UW Health UW Health is an integrated academic health system that is home to the No. 1 hospital in Wisconsin (for the 13th year in a row) as ranked by U.S. News & World Report. We’re made up of six main hospitals, one JOA partner hospital in Madison and two hospitals located within the main hospital in Illinois. We also have more than 90 clinics across Wisconsin and northern Illinois. UW Health cares for more than 800,000 patients each year and employs more than 24,000 people — one of the region’s largest employers. Many of our 1,800 physicians are faculty members at the University of Wisconsin School of Medicine and Public Health, one of the nation’s highly regarded medical schools. Benefits Holiday Pay Vision benefits Continuing Education Sick pay Dental benefits Life insurance Discount program Pet insurance Wellness and fitness programs Medical benefits Sign-On bonus

Live MAS! … & Grow your Career at TACO BELL! “TOP FRANCHISE” 3 Years Running – Entrepreneur “100 Most Influential Companies” – Time Join one of the hottest global brands - with a top Franchisee - HAZA BELL! HAZA BELL has a track record of guest satisfaction, team satisfaction & internal career growth that lets your talents shine! - One of the largest US Taco Bell Restaurants & Growing Annually Our Leaders teach & inspire their teams to deliver our flavorful products with fast & friendly service while guiding each associate on their Career Path. We do this by executing daily on detail & delivering excelling financial performance driven by guest satisfaction. Contact us today to start your Path to Success! You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed, and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You’ll also ensure that the restaurant is a safe place for Team Members to work and customers to visit. Shift Lead behaviors include: - Solving customer complaints quickly and with a smile. - Providing feedback to Team Members in a positive manner. - Communicating openly and honestly with the Restaurant Management team. - Following cash, security, inventory, and labor policies and procedures. You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. HAZA Bell is an equal opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job. Qualified applicants will receive consideration without regarding to age, race, color, religion, sex, sexual orientation, disability, or national origin. Must be eligible to work in this country. Job Title: Restaurant Shift Manager Overview: As a Restaurant Shift Manager, you will oversee the operations during your designated shift, ensuring efficient and smooth functioning of the restaurant. You will lead a team of restaurant crew members, maintain high standards of food quality, cleanliness, and customer service, and uphold company policies and procedures. Key Responsibilities: 1. Leadership and Team Management: 2. - Supervise and coordinate the activities of restaurant crew members during your shift. 3. - Delegate tasks effectively and ensure team members understand their responsibilities. 4. - Provide coaching, training, and performance feedback to team members to foster a positive and productive work environment. 5. Customer Service Excellence: 6. - Ensure outstanding customer service by greeting customers, resolving complaints, and ensuring all customer inquiries are handled promptly and professionally. 7. - Monitor service quality and address any issues or concerns raised by customers to maintain high levels of customer satisfaction. 8. Operational Oversight: 9. - Oversee the opening and closing procedures of the restaurant, including cash handling and reconciliation. 10. - Ensure adherence to food safety and sanitation standards, including proper storage, handling, and preparation of food. 11. - Monitor inventory levels and order supplies as needed to meet operational demands. 12. Shift Scheduling and Staffing: 13. - Create and maintain shift schedules to ensure adequate staffing levels to meet customer service and operational needs. 14. - Coordinate with the restaurant manager or assistant manager to address staffing gaps and schedule adjustments. 15. Training and Development: 16. - Train new hires on restaurant policies, procedures, and job responsibilities. 17. - Conduct ongoing training sessions to develop team members’ skills in customer service, food preparation, and safety protocols. 18. Financial Accountability: 19. - Monitor sales performance and expenses during your shift to achieve financial targets and control costs. 20. - Implement strategies to maximize profitability and optimize operational efficiency. 21. Communication and Collaboration: 22. - Communicate effectively with the restaurant management team, including managers, supervisors, and other shift managers, to ensure alignment on operational goals and priorities. 23. - Collaborate with kitchen staff, servers, and support personnel to coordinate operations and deliver seamless service to customers. Requirements: - Proven experience in a supervisory or managerial role within the restaurant industry, with a strong understanding of restaurant operations. - Excellent leadership and interpersonal skills, with the ability to motivate and inspire team members. - Knowledge of food safety regulations and best practices in food handling. - Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities. - Flexibility to work various shifts, including evenings, weekends, and holidays as required. Education and Certification: - High school diploma or equivalent (required); college degree in Hospitality Management or related field (preferred). - Certification in food safety (e.g., ServSafe) is advantageous. Physical Requirements: - Ability to stand, walk, and move around the restaurant environment for extended periods. - Lift and carry objects weighing up to 25 pounds. - Work in a fast-paced and sometimes stressful environment. Benefits: - Medical, Dental, Vision Health Plan options - 401(k) Retirement Plan - STD, LTD, and Life Insurance options - Opportunities for career advancement within the restaurant management team. - Employee discounts on meals and beverages. - Training and development programs to enhance leadership and management skills. - Paid Time Off in the First Year - Monthly Performance Bonus - Annual Awards for Top Performers Conclusion: As a Restaurant Shift Manager, you play a critical role in ensuring the operational success and customer satisfaction of the restaurant during your shift. Your leadership, organizational skills, and commitment to excellence contribute to the overall success of the restaurant and the satisfaction of both customers and team members. IF Applicable Pay Transparency Range: $16.00 - $18.00

TITLE: Shift Manager (SM) PURPOSE OF THE POSITION: The person holding this supervisory position is considered a full time team member and is responsible and accountable for: the daily operation of the restaurant, assisting the RGM with hiring and training team members, directing the activities of team members, and rewarding or disciplining team members in consultation with the RGM; and, performing these functions in ways that assure compliance with all Company policies and procedures, customer satisfaction, a high level of team member morale and the attainment of sales and profit objectives. The Shift Manager reports directly to the RGM, and holds the second highest position in the restaurant if there is not an Assistant Manager. In restaurants with an Assistant Manager, the Shift Manager is the next highest position. ESSENTIAL FUNCTIONS: The following accountabilities are essential to this position and a high degree of performance must be achieved in each in order for the incumbent to be successful. These accountabilities are organized according to our six Key Result Areas. When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the "Document Viewer" on the computer, and all other documents and oral discussions with team members' supervisors, which relate to the restaurant. The management team shall be responsible for ensuring that all team members, including the manager himself/herself, comply with all Company policies and procedures and all Pizza Hut standards at all times and take immediate steps to correct actions not in accordance with such policies, procedures and standards. I. PROFITABILITY A.Planning 1.Executes the RGM's plans and overall Daland Corporation plans to achieve consistent sales growth and profit growth. 2.Achieves planned/budgeted profits, as communicated by the RGM. This involves: • a.Using established control systems and procedures to measure actual results and to identify deviations from planned results. C.Manages and Controls Cash: In conjunction with the RGM and other managers, ensures that that all cash and checks, minus the change fund is correctly deposited, credit card transactions are correctly settled, and cash over or short is minimized. • Performs Banking Transactions, • a. Assures that two deposits daily are prepared and deposited in the bank (more than two may be required in higher volume units.), • i. The intent of the first deposit is to remove from the unit an amount approximately equal to the total of cash plus checks, minus the amount of the change fund., • ii. The first deposit is to be made after 4:00 p.m., when the opening manager is ready to leave for the day., • iii. The final deposit will be all remaining cash plus checks, minus the change fund., • iv. The managers may take such deposits to the bank, using his/her personal vehicle, and depending on the time of day, make the deposit in the bank lobby or in the night depository., • v. Assure the "Weekly Deposit Log" is completed for each deposit made., • b. If requested by the RGM, the other managers shall perform the following tasks. These are the responsibility of the RGM, but may be delegated to other managers., • i. Picks up validated deposit slips at the bank., • ii. Verifies bank validated deposit amounts to sales and cash reports as well as the "Weekly Deposit Log," and assures all appropriate signatures are on the "Weekly Deposit Log"., • Establishes the correct number of cash drawers. Number of cash drawers in use at one time may vary from one to four depending on size of the restaurant, sales volume, method of delivering services to customer. Amount of cash in each drawer is recorded and kept in the drawer for the duration of the shift, or until "dropped" from the cash drawer to the safe., • Establishes cash banks for delivery drivers., • As needed, will operate cash drawer following established procedures for cash drawer operation., • As necessary, money is removed from cash drawers from time to time and secured in the safe., • Throughout the shift, cash drawer transactions, such as paid outs, miscellaneous receipts (paid ins), discounts and promotions are properly accounted for, including all documentation; transactions are properly entered into the computer; and, all documentation is organized and secured for transmitting to the Home Office., • Assures cash drawers are counted and balanced at the end of each shift or when there is a change in cashiers., • Records tips for servers and drivers on credit card/gift card transactions and correctly settles all credit card/gift card transactions., • Inform the RGM anytime cash short exceeds $5 for a day. 1.Utilizes manuals and/or automated procedures approved by the Company, orders all approved products used in the restaurant. 2.Properly accepts deliveries and properly stores inventory items used in the restaurant. This involves these processes: • a.Checks in products as received off of delivery vehicles to verity product quality and verifies that amounts charged for on delivery receipt/packing slips are for amount of goods received., • b.Uses a two-wheeled hand truck to unload and products, assists and oversees other team members in proper storage of products. Weight of items varies from 10 to 50 pounds. Full load on two-wheeled hand truck may exceed 500 pounds. Generally, ensures that more than one person is available to perform this task. 4.Assures the proper execution of all recipes and specifications for preparing ingredients and assembling products. 5.Manages waste which involves maintaining a FIFO (First In, First Out) system and marking all products with a Made – Ready – Discard label. 6.Assures the correct order entry procedures are followed by all order takers. 7.Assures compliance with team member consumption policies. 8.Performs a Daily Product Usage Analysis on critical inventory items to assure usage meets guidelines. 9.Communicates goals to team members and follows up with team members to ensure goals are being met. 10.The following tools are used to aid in controlling Cost of Sales: • FMS Product Cost Analysis Report, • FMS Daily Ideal Usage Report, • FMS Weekly Worksheet Report, • Bonus Calculation Sheet, • Profit and Loss Statement, • The General Ledger, • Prep Variance Report 1.Ensuring the accuracy and completeness of team member timekeeping records, including tips and team member meals. Updates team member records as needed. • Minimizing edits to clock-in/clock-out transactions by assuring team members properly clock in at the beginning of their shift and clock out at the end of their shift., • Assuring team members do not clock in earlier than five (5) minutes prior to their scheduled shift. 6.Communicating and cooperating with the Home Office Payroll Department to assure accuracy in payroll, including information about new hires, raises, promotions, and terminations. 7.Making appropriate recommendations to the RGM regarding wages within Company guidelines. 8.Eliminating overtime hours for team members who are paid on an hourly basis. 9.Eliminating supplemental tip credit pay. 10.Improving team member productivity using the measurements and tools available through the Company, as well as the following: • Assuring the Back of the House (BOH) is "optimized":, • i. Organized … a place for everything, and everything in its place, • ii. Lineal Flow … eliminate or minimize back tracking, • iii. Have all items located closest to the next step in the product assembly process, • iv. Minimize the number of steps taken and the reach needed for all items, • Assuring that team members are thoroughly trained., • Ensuring that "prep levels' are adequate for the forecasted volume of business for the day, including: products thawing/tempering; raw product prep; preassembled pizza and other products; and so on., • Ensuring that food preparation areas, make table, cut table, and service areas are stocked appropriately before each shift and maintained during peak volume periods., • Ensuring products are prepared quickly in accordance with time standards., • Ensuring that tables vacated by customers are cleared, cleaned, sanitized and reset quickly., • Reduces turnover by managing all aspects of the restaurant professionally and in accordance with Company standards. II. CUSTOMER SATISFACTION A.Maintains positive customer relations, which includes: • Assuring personal behaviors and team member behaviors toward all customers are courteous, attentive, respectful, and enthusiastic., • Assuring a comfortable environment for customers., • Executing "Floor Management" by directing activities and greeting and interacting with customers on each shift worked., • Immediately resolving customer complaints by apologizing first and then assuring the satisfaction of the customer. Complaints may be received in person, by phone, or in writing. Consult with the RGM if the customer is not satisfied with your suggested resolution., • a. B.L.A.S.T. is the acronym we use for our complaint resolution process:, • Believe the customer, • Listen to the customer, • Apologize to the customer, • Satisfy the customer, • Thank the customer, • If the RGM has delegated scheduling to the Shift Manager, scheduling the correct number of team members for forecast sales volume; and deploying those Team members in the correct job roles., • Following established service guidelines and procedures to assure all Hospitality Standards are achieved., • Directing team member activities to assure speed of service standards are met or exceeded, including product preparation times and delivery times., • Personally serving customers as required to meet the demand of the volume of business., • Ensuring customers are greeted properly and seated as quickly as appropriate., • Recognizing and dealing effectively with the special needs of customers., • Ensuring that customer orders are taken promptly, prepared accurately, and served quickly., • Ensuring customer follow-up, which means servers check back with customers frequently to see if there is anything else needed., • Ensuring immediate attention is given to customers ready to pay, either by prompting servers to complete the table cashout procedure or by performing the transaction of cashing out customer as needed., • Ensuring the phone is answered promptly and courteously, following the Telephone Service Essentials., • Responding to customers at pickup counter and drive-thru window; finding order; collecting money for the order; verifying order to customer; and, thanking customers., • Dispatching orders for delivery customers as required to meet the demands of the volume of business, grouping orders by geographical destination and instructing drivers as they arrive and depart which orders to take with them and where to go., • Delivering pizzas as necessary to meet the demands of the business., • Maintaining Food Safe Temperatures for all ingredients and products., • Ensuring food preparation utensils and food contact surfaces are property cleaned and sanitized., • Ensuring that procedures for receiving, handling and storing ingredients are followed., • Recognizing and correcting any raw ingredients or product problems., • Maintaining inventory levels which assure product freshness and no outages., • Eliminating the potential for cross contamination., • Ensuring that proper procedures are followed to prepare ingredients (dough, sauces, meats, cheeses, and vegetables)., • Ensuring salad bar is maintained according to standards of operation (restaurant only)., • Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business., • If deemed appropriate by the RGM, performing a product cookability test to verify proper oven and belt speed., • Following proper procedures to process customer orders., • Personally preparing and cooking menu items as required to meet the demands of the volume of business., • Taking every appropriate action, in consultation with the RGM, including driving to another restaurant to pick up product, to resolve outage or potential outage situations., • Maintaining inventory levels which assure product freshness and no outages., • Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business., • Assuring all products are prepared according to exact specifications, recipes and procedures., • Restrooms., • Table tops; booth backs and seats; and chair seats., • Silverware, plateware, and glassware., • Dining room floors., • Attending training sessions., • Reading "Rollout Guides" or other resources., • Assisting the RGM with training restaurant team members of new procedures or changes., • Participating in crew training and other actions in the restaurant to assure full and correct implementation. A.Maintains positive team member relations and a positive and productive workplace, which involves: • Building relationships with team members based on mutual trust and respect., • Communicating and following the Daland "5 Star" Vision and Core Beliefs., • Promoting teamwork., • Being familiar with benefits available to team members, and referring appropriate questions to the RGM regarding these benefits., • Informing the RGM of all team member grievances., • Performing correct and consistent administration of team member disciplinary procedures, and discussing all recommended discipline with the RGM., • Assuring compliance with various governmental regulations, such as ensuring that all team members are clocked in while working, complying with overtime laws, child labor laws, alcoholic beverage laws, anti-discrimination and anti-harassment laws, FLSA, EEO, etc., • Performing consistent administration of and compliance with Company policies and procedures., • Communicating effectively with the crew and management team., • Planning, recruiting, and hiring to assure a full staff at all times and to assure adequate time for processing MVR's (motor vehicle reports), background checks, etc. Only the RGM is authorized to hire new team members; and Shift Managers are only permitted to interview applicants if authorized by the RGM., • Continuously recruiting and taking applications from job candidates., • If requested by the RGM, utilizing staffing tools, such as the Pizza Hut Hiring Zone and the team member Assessment; interviewing job candidates; and, checking their references., • If requested by the RGM, making recommendations to the RGM regarding the best qualified candidates., • Following Company training policies and meeting Pizza Hut Training Standards., • Utilizing on-line training, trainer's guides, checklists, job aids, tests and other training resources to assure a thorough job of training. 1.Utilizing Coaching for Results, which includes: • a.Activating team member behavior., • (1)Providing guidance, direction, and reassurance to all team members., • (2)Communicating non-negotiable standards of performance to team members., • (3)Conducting team member meetings, group training sessions and Jump Start meetings., • (4)Assigning Team members tasks from the Opening, Closing and Maintenance checklist., • (5)Communicating job assignments for each shift to team members and assuring each team member works their assignment., • (6)Giving instructions to team members that are clear and assure understanding., • (7)Assigning team members to breaks., • (8)Sending team members home early if not needed due to business conditions., • (9)Calling team members in early, or calling extra team members to work to cover unanticipated surges in business volume., • (10)Assuring all opening, shift, and closing job duties are completed and performed correctly., • b.Evaluating team member behavior., • (1)Observing team member performance each shift., • (2)Working along side team members and assisting in the performance of their tasks, as needed.=, • (3)Monitoring team member meals and signing team member meal guest checks., • (4)Ensuring adherence to alcoholic beverage laws of the local community, • (5)Conducting regular, written performance appraisals on all subordinates, using the procedure and forms provided by the Company and within the time specified in compensation plans., • c.Responding to team member behavior with consequences., • (1)Taking action (corrective or positive reinforcement) to assure team member performance meets or exceeds standards. E. Assists RGM with developing promotable team members in his/her restaurant and promotable management for Daland. This includes: • Using Company training programs and resources to prepare candidates for promotions and to assure that the management team is 100% certified in management processes, systems, policies, and procedures., • Assuring team members complete all required personnel documents such as W-4's, I-9's, Team member Acknowledgment, Arbitration Agreement, Delivery Driver Statement, New Driver Checklist, etc.; and, that these required documents are transmitted to the Home Office., • Documenting required payroll data for team members, including accurate recording of hours;, • Managing worker's compensation claims, etc. in accordance with Company policies and procedures. A.Implements marketing programs to increase business. This includes: • Engaging in positive community/public relations for Pizza Hut., • Providing input for promotional ideas., • Displaying and maintaining Point of Purchase (P.O.P.) and other elements of national, co-op or local marketing programs;, • Properly executing authorized marketing programs, including new product tests. A.Maintains a quality environment for our customers and team members. This includes: • Conducting routine Preventive Maintenance on the facility and equipment., • Taking corrective actions pursuant to the RGM's safety inspections., • Advising the RGM regarding non-routine problems and following up to assure such problems are corrected., • Maintaining cleanliness and sanitation in all areas of the restaurant., • Organizing all work space to ensure ease of operation., • Providing a quality work environment that is safe and complies with all OSHA regulations., • Cleaning and organizing refrigeration units., • Ensuring floors are clean and free from obstruction., • Keeping HVAC vents and filters clean., • Ensuring trash is disposed of promptly and according to security procedures., • Ensuring parking lot and grounds are free of trash and debris and taking action to correct deficiencies., • Ensuring all equipment is used according to proper operational procedures., • Keeping restrooms cleaned and stocked., • Keeping food prep areas cleaned and sanitized according to approved procedures., • Ensuring the daily cleaning and maintenance of all equipment., • Correcting any unsafe conditions. A.Effectively manages time, allocating an appropriate amount to each Key Result Area. B.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized. C.If requested by the RGM, orders inventory items used in the restaurant. This involves these processes: • Review of the Inventory on Hand is performed. The Inventory on Hand is compared to the Weekly Ideal Usage, which is obtained from the Product Cost Analysis report, and a determination is made as to the amount of each particular item to order. The order is then recorded on an order sheet, or is entered into the computer for electronic transfer of order information., • Amount ordered of each item may be adjusted upward or downward based on projections of upcoming sales trends, coupon impact, weather changes or other extra-restaurant environmental changes., • Physically reviewing and counting the inventory on hand (which involves climbing shelves, bending, kneeling, etc.)., • Rearranging inventory to assure proper rotation (first in, first out) and to make it easier to count and control., • Updating Guest Check Comments file in the restaurant computer to assist in forecasting labor hours., • Reviewing Guest Check Comments file and upcoming promotions that may affect sales during the upcoming week., • Forecasting anticipated sales volume by shift, by day and by week. The forecast is based on knowledge of any outside events that may influence sales such as coupons, promotions, etc. Particular consideration must be given to how sales are generated--that is, dine-in business contrasted to carry-out business or delivery business., • Updating sales forecasts in the FMS (computer system) based on outside events that may influence sales., • Reviewing requests for days off that have been turned in by team members and when possible allowing for requested days off., • Using experience, past schedules, Black Book information, Guest Check Comments, knowledge of team members' abilities, labor goals, and FMS (computer system) recommended labor schedule to assist in scheduling the proper number of team members each shift to meet sales volume and labor hour guidelines., • At close of business day requests a sales report from the FMS computer to determine total sales entered into the cash drawers throughout the system., • Any cash paidouts or miscellaneous deposits from the day are verified with what is in the system., • Cash on hand is counted and reconciled against total sales., • Total deposit is calculated, and a deposit is prepared., • Dough waste and PPP waste is documented and calculated on the form provided and filed for use in forecasting future prep levels., • Completing, as required, the Weekly Sales Analysis and analyzing it., • Completing the Weekly Inventory., • Completing the payroll functions., • Analyzing the Daily Business Summary Report to determine performance in key measurement areas., • Preparing the weekly packet for the home office, using the checklist provided to assure all required items are included. I.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized. J.Maintains and updates required files, manuals, and reports. NON-ESSENTIAL FUNCTIONS: The "non-essential" functions are routinely performed by the person holding the Shift Manager's position and they are essential to the effective operation of the restaurant. However, these functions are considered "non-essential" to the position. The Manager on Duty is then accountable for assuring the delegated functions are correctly performed. A.Receives and stores inventory items used in the unit. This involves these processes: • Checking in products as received off delivery vehicles to verify product quality and that amount charged for on the delivery receipt/packing slip is correct when compared to amount received. Signing the delivery receipt/packing slips for amount of goods received., • Using a two-wheeled hand truck, assists and oversees other employees in proper storage of products. Weight of items varies. Generally, more than one person is available to perform this task. A.Ability to work a minimum of three (3) days and at least 30 hours per week, but must be available to work more than 30 hours per week if necessary due to business necessity. In addition to having the flexibility to work a variety of shifts, including late nights and weekends. B.Valid driver's license, insurance and automobile. Position involves taking large amounts of cash receipts to the bank at different times of the day including at night. Banks are generally at a distance requiring a person to drive to the bank. Position may also need automobile to pick up product, make pizza deliveries, etc. C.Able and willing to travel. Position requires occasional travel for training, new store openings and meetings, which may be held at a distance from home not feasible to drive daily. Overnight stays at an out-of-town location may be required during the training sessions, new store opening, and meetings for up to one week at a time. D.Telephone (cellular or land line) at residence. There are circumstances that may arise at the restaurant of which the manager must be informed while off duty. E.Sufficient physical agility to perform the functions of the position. This includes these processes: • Sufficient physical strength to lift most items used in the operation of the restaurant., • Sufficient communication skills. Position involves communicating with team members, superiors and customers.

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s ___ and ___. I further attest that all information I submit in my employment application is true to the best of my knowledge. Please take this ___ to get a sneak peek of one of our Plasma Donation Centers. This role is eligible for $1,500 sign-on bonus! What We Offer: • Comprehensive benefits starting on Day 1 – because your well-being matters, • On-demand pay – access a portion of your earned wages before payday, • Debt-free education opportunities – earn your degree or certifications with no out-of-pocket costs, • Paid training – we’ll set you up for success from day one, • Career growth and advancement opportunities – build your future here! About BioLife Plasma Services Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will determine donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, and donor notification of unsuitable test results. The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support Specialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS). How you will contribute • You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE)., • You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician's standing orders and donor transport to emergency care facilities., • You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility., • You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable., • You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents., • You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs. What you bring to Takeda: • High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements, • Currently licensed or certified in the state where responsibilities will be assigned: EMT-Paramedic, • Current Cardiopulmonary Resuscitation (CPR) and AED certification, • Fulfill state requirements (in state of licensure) for basic IV therapy, • Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist, • Two years in a clinical or hospital setting More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - WI - Fond du Lac U.S. Hourly Wage Range: $23.85 - $32.79 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. USA - WI - Fond du Lac Employee Regular Part time Job Exempt No

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's ___ and ___. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description 5k Sign on Bonus ***Must have current active license Please take this ___ to get a sneak peek of one of our Plasma Donation Centers. About BioLife Plasma Services Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will determine donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, and donor notification of unsuitable test results. The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support Specialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS). How you will contribute: You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE). You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician's standing orders and donor transport to emergency care facilities. You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility. You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable. You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents. You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs. What you bring to Takeda: High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements Currently licensed or certified in the state where responsibilities will be assigned: EMT-Paramedic Current Cardiopulmonary Resuscitation (CPR) and AED certification Fulfill state requirements (in state of licensure) for basic IV therapy Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist Two years in a clinical or hospital setting What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include medical/dental, paid time off and retirement benefits, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. W e are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - WI - Greenfield U.S. Hourly Wage Range: $23.20 - $31.90 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - WI - Greenfield Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt No

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s ___ and ___. I further attest that all information I submit in my employment application is true to the best of my knowledge. Enjoy a rewarding career with no overnight shifts and a supportive team environment,. At BioLife, we’re committed to helping you grow while maintaining a healthy work-life balance. Please take this ___ to get a sneak peek of one of our Plasma Donation Centers. About BioLife Plasma Services Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will determine donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, and donor notification of unsuitable test results. The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support Specialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS). How you will contribute • You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE)., • You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician's standing orders and donor transport to emergency care facilities., • You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility., • You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable., • You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents., • You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs. What you bring to Takeda: • High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements, • Currently licensed or certified in the state where responsibilities will be assigned: EMT-Paramedic, • Current Cardiopulmonary Resuscitation (CPR) and AED certification, • Fulfill state requirements (in state of licensure) for basic IV therapy, • Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist, • Two years in a clinical or hospital setting More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - WI - Greenfield U.S. Hourly Wage Range: $25.00 - $34.38 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. USA - WI - Greenfield Employee Regular Full time Job Exempt No

Job Description Assistant Restaurant Manager Casual Family Dining We are seeking an experienced Assistant Restaurant Manager who is ready to make the decisions necessary to achieve excellent results! Apply today! Founded in the late 1950s, we currently have 324 restaurants in over 30 states. We are a family-friendly restaurant serving everything from salads to steak. Guests can relax and enjoy their meal in a comfortable atmosphere and take home some baked goods from our in-house bakery. We are rapidly expanding and need experienced and dedicated management team members to lead our growing company. Don’t miss this great opportunity as Assistant Restaurant Manager, Apply Today! Title of Position: Assistant Restaurant Manager Job Description: Our Assistant Restaurant Manager will be an intricate part of Driving sales and profitability. The Assistant Restaurant Manager will include being part of the selection process and training top talent to build a high-performing team. Operational excellence is at the core of the Assistant Restaurant Manager function within the company. The Assistant Restaurant Manager must have strong leadership and people skills and a passion for the restaurant industry, we are interested in talking with you about becoming a member of our management team. If you have a talent for mentoring others and providing excellent service to your guests, this may be the best opportunity to enhance your career! Benefits: · Excellent compensation package · Medical, Dental, and Vision plans · Paid vacation · Manager training programs · Flexible scheduling Qualifications: · Two plus years of general management experience in a high-volume atmosphere is necessary for the Assistant Restaurant Manager · A requirement for the Assistant Restaurant Manager is a true passion for the development and mentoring of others · Honesty, integrity, and a love for customer satisfaction are all qualities that the Assistant Restaurant Manager should possess · The Assistant Restaurant Manager should always be able to provide consistent support to the success of the operation · The Assistant Restaurant Manager must be able to work weekends, holidays, evenings, and additional shifts as needed Apply Now – Assistant Restaurant Manager

Job Description City Chrysler Dodge Jeep RAM FIAT of Brookfield is seeking a proven Automotive Sales Manager to lead our high-volume new, used, and certified pre-owned vehicle sales operations. This is a high-impact leadership role for a results-driven professional who can elevate team performance, drive revenue, and deliver an exceptional customer experience across all brands. WHAT WE OFFER • $101,000 – $151,000+ yearly earning potential, • Base salary + commission + performance bonuses, • 401(k) with employer match, • Medical, dental, and vision insurance, • Paid vacation and holidays, • Employee discounts on vehicles, service, and parts, • High lead volume and strong repeat business, • Advancement opportunities including pathway to General Sales Manager, • Ongoing leadership development & manufacturer training WHAT YOU’LL DO • Lead, train, coach, and motivate a high-performing automotive sales team, • Drive sales performance in new, used, and certified vehicles, • Desk deals, structure financing, and support the closing process, • Oversee daily sales activity, gross profit, and CSI performance, • Partner closely with F&I, Service, Parts, and Marketing teams, • Maintain expert product knowledge across Chrysler, Dodge, Jeep, RAM, and FIAT models, • Analyze sales performance, forecasts, and market trends, • Ensure compliance with dealership processes, state regulations, and OEM standards WHAT WE’RE LOOKING FOR • 5+ years of automotive sales experience, • 2+ years as a Sales Manager, Desk Manager, or Assistant Sales Manager preferred, • Strong closing, desking, and team leadership abilities, • Experience with CRM, inventory management, and lead management systems, • High-energy, results-driven, customer-first mindset, • Ability to thrive in a fast-paced, high-volume dealership environment, • Valid driver’s license required ABOUT THE OPPORTUNITY This is a leadership role in a dealership that values accountability, coaching, and growth. If you are driven, competitive, and committed to leading a top-performing sales team, we want to meet you. EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT City Chrysler Dodge Jeep RAM FIAT of Brookfield is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other legally protected status. All employment decisions are based on business needs, job requirements, and individual qualifications.

Job DescriptionSalary: $65,000 - $85,000 Job Description Summary: The assistant project manager works closely with an experienced project manager, providing assistance and support in various tasks and project management functions within electrical construction projects.They actively assist the project manager in developing and implementing project initiatives, with values up to $100m +. The primary objective is to develop the skills to eventually work independently as a project manager. What youll do: Project Pursuits:Contribute to project pursuits by learning to estimate, review quotes, identify value engineering opportunities, and finalize estimate summaries for proposal generation. Work in Progress Management:Facilitate effective project management by managing documentation (RFIs, constraints, purchase order logs, shop drawings, change orders, field testing), collaborating with stakeholders (internal departments, general contractors and trades), assisting with the development of change orders, monitoring the project schedule and logs, managing task finances (including forecasting work progress), and aiding in logistics (procurement of equipment, materials). Business Development:Establish new contacts as well as strengthen connections with our current clients. Grow a directory of business through regular contact with customers. What youll need for success: • Bachelors degree, preferably in Construction Management, Mechanical/Electrical Engineering or related, • 2 - 5 years of experience in Construction Management or related field; Experience working in electrical construction a plus, • Proficient in MS Office (Outlook, Excel, Word, etc.); knowledge of Microsoft Project a plus., • Familiarity with software like Bluebeam, Procore, Plangrid, Accubid, and Primavera P6 or other scheduling software a plus, • Excellent team collaboration and customer service skills, • Analytical, judgment, and problem-solving skills, • Attentive to detail and accuracy, • Solid prioritization and organizational abilities with the ability to satisfy concurrent deadlines, • Self-motivation and initiative, • Availability to regularly travel to sites within the Midwest required Electrical Energy Experts specializes in electrical testing and maintenance services for low, medium, and high voltage systems. Since 1993, we have employed skilled electricians and NETA-certified technicians who are supplied with advanced technology to provide reliable services, including acceptance testing, engineering studies, and predictive maintenance. We are dedicated to ensuring safety, performance, and reliability of the electrical distribution systems in the renewable energy, manufacturing, Data Center, and healthcare markets. Working for Electrical Energy Experts provides: • Assistance, tools, and resources for success, • A collaborative, engaging and respectful workplace, • Fulfilling career opportunities and skills development, • A values-based working environment: E: Everyone United N: Nurture Communication E: Enforce Accountability R: Relationships Matter G: Growth and Development Y: You Make the Difference Electrical Energy Experts offers a competitive salary that may vary based on the scope and responsibilities of the role and the candidates relevant experience, education, and skills. We also offer a rich benefits program that includes medical insurance with a generous company subsidy and HRA; dental and vision; 401(k) with 100% match up to 5% of salary deferrals; profit sharing; retirement benefit; company-provided life and disability insurance; liberal paid time off including PTO, paid holidays, parental leave and volunteer time off; tuition assistance; Employee Assistance Program and company subsidized wellness . Electrical Energy Experts is an equal opportunity employer, and does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, gender, gender identity, sexual orientation, marital status, pregnancy, physical or mental disability, military status or unfavorable discharge from military service, arrest or conviction record, source of income or credit history.

Job DescriptionFII USA, Inc., a Foxconn Technology Group Company, is seeking a Test Lead that will work as part of a larger team to assemble high-tech components and package the final assembled product for customer delivery. Once you join the team, you will perform a wide variety of tasks within the production line and in a warehouse setting. You will have the opportunity to display critical thinking skills and expand your career in smart manufacturing. Job Responsibilities: • Track attendance in an organized fashion., • Assist Production Area Lead and Production Supervisor in overseeing line operations., • Develop the ability to complete daily and weekly production plans to meet output goals., • Ensure that operators adhere to working hours, quality standards, and work instructions., • Collaborate with Supervisor on tasks such as dispatching production orders and ordering components., • Create accurate end-of-shift reports and provide data to management upon request in a timely manner., • Communicate with various departments and raise issues through appropriate channels., • Resolve low-level conflicts; know when conflicts need to be escalated to the supervisor/manager., • Willingness to move to a variety of workstations and perform a multitude of tasks., • Follow policies and instructions that pertain to quality work standards and production quality., • Promote safety and apply 5s principles; clean, dust, sweep, mop, tape, and organize your work area., • Must be able to work well in a team setting and be willing to collaborate with others as needed., • High school diploma or GED required; candidates with prior experience without the required education will be considered., • 1 year experience in a related field required., • Basic computer skills required., • Must be familiar with Microsoft Office (Including Outlook, Word, Excel, and PowerPoint)., • IPC-610 Certification strongly preferred., • Must be able to read tape measure, work instructions, and other documents written in English., • Must follow safety protocols and wear PPE properly.Must be able to lift/carry/push/pull up to 50lbs; must be able to stand/walk for 8+ hours. Reasons you should work for us: • Comprehensive benefits package including medical, dental, and vision insurance coverage., • Basic life insurance and short-term disability coverage provided by employer., • Supplemental life insurance and long-term disability coverage options available., • 401K with employer contribution., • Personal, Vacation, and Holiday paid time off for all full-time employees., • Onsite Aurora Health & Wellness Center available for all employees. FII USA, Inc is an Equal Opportunity employer. All qualified applicants will receive consideration for employment, without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. Powered by JazzHR UxbLH7pllP

Job Description Tommy's Express Car Wash in West Bend is hiring an Assistant Site Leader! Provide quick and friendly customer service to our guests in the store and at the car wash. Do you always have a smile on your face? Do you look for ways to make someone’s day better? If you are looking for a career, not just a job, and a place to work with other high-energy, friendly, customer-focused people, consider joining the Tommy’s Express family! As an Assistant Site Leader, You Get To: • Provide quick and friendly service to our guests, • Support, train, and lead team members, • Communicate with leadership and team members, • Complete inventory, • Ensure all policies and procedures are adhered to, • A positive, friendly attitude, • Develop, foster, and promote an environment that prioritizes guest and team member satisfaction., • Promptly and accurately process guest orders., • Actively promote and sell car washes and unlimited club memberships., • Excellent customer service skills, • Exceptionally reliable, • Energetic, self-starter for a fast-paced environment, • Team player and customer-focused, • Must be able to open or close the store and work 40-45 hours per week. Weekend availability is required., • Exceptional verbal and communication skills, • Must be able to problem-solve and multitask, • Comfortable with technology, • Exceed guests’ expectations, always. Tommy’s Express is leading the car wash industry across the globe with innovation, technology, and design. At Tommy’s Express, we deliver the ultimate car wash experience. You will see the differences immediately with the attractive, iconic design of our facility. Guests experience the difference with our self-loading conveyor belts in our bright & open wash tunnel, environmentally friendly yet powerful detergents, as well as our state-of-the-art vacuum systems. We also offer guest conveniences, like our no-hassle monthly club that can be managed right from their phones.

Job DescriptionSalary: $120,000-$140,000 Summary: The Project Manager oversees electrical acceptance testing and maintenance projects from bidding to completion. Responsibilities include task delegation, timeline creation, cost management, risk mitigation, and client relationship management. The PM collaborates with all other departments, including purchasing, accounting, engineering, and safety as well as field supervision, general contractors, construction managers and inspectors. What youll do: Project & Account Management: • Manage schedules, milestones, and financial tracking., • Nurture customer relations and manage expectations., • Manage change orders and their impact on the project progression., • Oversee change orders and coordinate material procurement., • Analyze project specs and plans., • Determine materials take-off and review bids., • Maintain customer relationships., • Conduct jobsite visits and meetings., • Mentor assistant project managers and project managers., • Assume responsibility for all projects outcomes and financials., • Collaborate with office personnel and manage expectations. What youll need for success: • Bachelors degree, preferably in Electrical Engineering or related field, • Minimum 5 years experience in project management, preferably in electrical construction., • Excellent communication, organizational, and time management skills., • Strong analytical and problem-solving abilities., • Knowledge of HV, MV, and LV systems; general construction safety knowledge; OSHA 10 certification., • PMP and Professional Engineer certifications are a plus., • Experience at a NETA Accredited company is a plus., • Willingness to travel to job sites 10% of the time. Electrical Energy Experts specializes in electrical testing and maintenance services for low, medium, and high voltage systems. Since 1993, we have employed skilled electricians and NETA-certified technicians who are supplied with advanced technology to provide reliable services, including acceptance testing, engineering studies, and predictive maintenance. We are dedicated to ensuring safety, performance, and reliability of the electrical distribution systems in the renewable energy, manufacturing, Data Center, and healthcare markets. Working for Electrical Energy Experts provides: • Assistance, tools, and resources for success, • A collaborative, engaging and respectful workplace, • Fulfilling career opportunities and skills development, • A values-based working environment: E: Everyone United N: Nurture Communication E: Enforce Accountability R: Relationships Matter G: Growth and Development Y: You Make the Difference Electrical Energy Experts offers a competitive salary that may vary based on the scope and responsibilities of the role and the candidates relevant experience, education, and skills. We also offer a rich benefits program that includes medical insurance with a generous company subsidy and HRA; dental and vision; 401(k) with 100% match up to 5% of salary deferrals; profit sharing; retirement benefit; company-provided life and disability insurance; liberal paid time off including PTO, paid holidays, parental leave and volunteer time off; tuition assistance; Employee Assistance Program and company subsidized wellness . Electrical Energy Experts is an equal opportunity employer, and does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, gender, gender identity, sexual orientation, marital status, pregnancy, physical or mental disability, military status or unfavorable discharge from military service, arrest or conviction record, source of income or credit history.

Job Description We Exceed Expectations. Every Customer. Every Time. We currently have an opening for a Full-time Branch Manager to join our team in our HARTFORD, WI location. As the Branch Manager you will be a trusted advisor within the communities we serve. You will lead a team of retail team members in effectively identifying the financial needs of our customers while consistently ensuring a high level of customer service. As a leader within the community, you will actively participate in organizations and activities that provide visibility and promote Forte Bank. This role is a KEY cultural leader at Forte Bank. We are seeking a leader who has a continuous improvement mindset, is sales-oriented and deeply invested in developing people as individuals, not just employees. This role is on-site in Hartford, Wisconsin. Hours of Work: Monday - Friday 8:00 am - 5:15 pm/close, occasional Saturday 8:15 am - 12:15 pm. May be required to attend community events outside of these hours. PRIMARY RESPONSIBLITIES AND ACCOUNTABILITES IN BRANCH: • Oversee daily operations and supervision of the branch team including adherence to government regulations, the bank's policies and procedures and ethical business practices., • Serve as a strong people leader, mentor, and coach; provide continuous feedback and clear role expectations while holding your team accountable to high standards, • Continuously look for ways to optimize efficiency within the branch operations, • Lead the branch to achieve established sales goals by generating referral business, new accounts, management of current customer accounts and identifying opportunities to enhance our relationships with our customers., • Increase market share by building long-term relationships with local business, • Promote the bank's various banking products including retail and business deposit, loan, and investment services., • Ensure compliance with policies, procedures, security requirements, government regulations, and ethical business practices., • Coach, mentor, and motivate a team of dedicated banking professionals to become a high performing team, • Recruit, hire and develop branch staff. Foster a team environment by selecting and hiring quality team members who are collaborative, results driven and possess strong sales and service aptitudes., • Maintain safety and security for our customers and team members., • Maintain a thorough knowledge of the bank's products and services, • Ensure the delivery of high-quality customer service through regular contact with customers., • Evaluate service quality and initiates corrective action, as necessary., • Other duties as needed. BUSINESS DEVELOPMENT RESPONSIBILITIES (<10%): • Develops and maintains a network in the community to enhance the Bank's visibility and builds a strong referral source for new potential business., • Maintains a high touch relationship with key branch customers and prospects within the market. EDUCATION AND EXPERIENCE: • Minimum of five years of banking experience, at least 3 years in an Assistant or Branch Manager role., • Minimum of three years of leadership and management experience., • Experienced in day-to-day branch operations, compliance, and audit controls for a branch, • Proven skills in coaching and managing staff to high levels of customer service., • Intermediate knowledge of Microsoft software., • Thorough understanding of the use an application of required banking software. SKILLS AND ABILITIES: • Considerable knowledge of retail and business banking., • Knowledge of bank compliance and security procedures., • Comfortable leading through change and continuous improvement., • Proven customer service and interpersonal skills., • Clear, concise, and professional communication both verbal and written., • Effective selling, cross selling, and referral skills., • High level of integrity and commitment to confidentiality., • A professional, proactive, and strategic approach to work., • Uphold the ethics of the bank outlined in the code of conduct., • Detail-oriented., • Exhibit a positive, customer focused approach., • Work as a member of the team, seeking to understand other departments, the solutions they offer and the relationship to servicing customers., • Willingness to occasionally step in and assist with Teller or Universal Banker duties. Benefits of Choosing to Work at Forte Bank: • Competitive Pay, • Very Generous PTO plan, • Great benefits: Medical, Dental, Vision, Flex Spending Account, Company Paid Life, Company Paid Short- and Long-Term Disability, • 401(k) with company match up to 4% (immediate vesting!), • Profit sharing, • Employee Stock Ownership Program, • Employee Celebrations and events, • Logo Apparel Check out our website or our Facebook page to learn more about our AMAZING organization and culture! Forte Bank is an Equal Opportunity Employer. It is the policy of Forte Bank to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.

Job Description The Role Join our Menomonee Falls branch as a Clinical Technician/CSR supporting Respiratory Therapists and patients. You’ll split your time between in‑branch customer service and (after training and conversion) on‑site equipment setup at hospitals, assisted living facilities, and patient homes. You’ll educate patients and caregivers on how equipment works, troubleshoot issues, and ensure documentation is complete and compliant. Schedule: Mon–Fri, 8:00 AM–5:00 PM (1‑hour lunch) Travel: Local, company vehicle provided once direct (1–2 hours max on travel days) What You’ll Do In‑Branch (CSR) • Answer inbound calls, place outbound follow‑ups, and respond to email in a timely, professional manner, • Create orders, verify information from referrals, and schedule patient equipment deliveries per physician orders, • Process orders, route inquiries appropriately, and complete callbacks to ensure resolution, • Set up, instruct, and troubleshoot respiratory equipment (CPAP, BiPAP, oxygen, nebulizers, etc.) for patients and caregivers, • Explain financial responsibility (patient vs. insurance) and basic insurance concepts in plain language, • Provide hands‑on demonstrations, answer “how it works” questions, and escalate clinical matters to RTs as appropriate, • Deliver empathetic, patient‑centered service with professionalism and patienceTraining & Support, • Hands‑on, management‑led training (approx. 1 month) on medical equipment and internal systems, • Ongoing coaching from Respiratory Therapists, Program Managers, and branch leadership, • You do not need prior medical equipment experience—we will teach youMust‑Have Qualifications, • 1–3 years of office‑based customer service/administrative experience in medical, insurance, or office/clinic settings, • Medical or clinical exposure (e.g., Medical Assistant, CNA, insurance verification, clinic front desk), • Direct one‑on‑one customer interaction experience, • Confident, clear communicator—able to explain equipment operation, troubleshoot basic issues, and outline patient vs. insurance financial responsibility, • Technical aptitude and attention to detail; comfortable learning new systems, • Demonstrated empathy and patience working with customersPhysical Demands, • Lift up to 50 lbs., • Safely assist patients to a seated position, as neededWork Environment & Attire, • Primary work at Menomonee Falls branch; field visits to hospitals/assisted living facilities once direct, • Business casual, closed‑toe shoes; scrubs also acceptable Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Menomonee Falls,WI. Application Deadline This position is anticipated to close on Mar 31, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Description Assistant Project Manager – Glass Omni Glass & Paint is hiring a full-time Assistant Project Manager to assist with construction projects from start to finish. Since 1967, Omni has built a reputation for excellence across Wisconsin, completing thousands of successful projects-from hospitals and schools to office buildings. Our success is driven by the outstanding individuals who make up our team. If you're ready to join a company that values innovation, teamwork, and long-term career growth, we want to hear from you. This position is based in Brookfield, WI, and offers competitive pay, excellent benefits, and the opportunity to assist with high-impact projects in a collaborative, fast-paced environment. What You'll Do As an Assistant Project Manager, you'll assist with all phases of construction projects, help to ensure they meet customer expectations and organizational goals within budget and timeline constraints. You'll help create and implement project plans, assist with assigning and coordinate staff duties, and manage labor and materials. You'll work with estimators to analyze blueprints and specifications, help prepare bids, and negotiate contracts. You'll maintain strong relationships with clients and vendors, resolve issues, and ensure compliance with safety regulations. You'll also help monitor supplier performance, oversee documentation, and contribute to solution design, testing, and training. What You'll Need To succeed in this role, you'll need strong organizational and problem-solving skills and the ability to read architectural blueprints. An associate's or bachelor's degree in business or construction management is preferred, along with at least three years of construction project management experience-ideally in the glass and glazing industry. You should be proficient in Microsoft Office (Excel, Outlook, Word), comfortable managing multiple priorities, and able to work independently or as part of a team. Strong math and measurement skills are essential, as is the ability to communicate clearly with clients, vendors, and internal teams. Flexibility to work extra hours based on project demands is required. Apply Today If you're ready to lead impactful projects and grow your career with a company that values its people, Omni Glass & Paint is the place for you. Join a team that's committed to unlocking potential, rewarding hard work, and building a legacy of excellence across Wisconsin. Apply now and become part of Team Omni. Omni Glass & Paint, LLC is an Equal Opportunity Employer and encourages minorities, females, protected veterans, and individuals with disabilities to apply. Job Posted by ApplicantPro

Job Description The Assistant Store Manager is a key driver of sales and customer satisfaction within our retail stores. Responsible for shaping a comprehensive store strategy aligned with our corporate values and mission, the individual oversees operational aspects including opening/closing procedures, inventory management, and visual merchandising. The ASM actively collaborates to achieve store objectives and facilitates team development. The employees’ weekly hours will be adjusted to 32 or fewer as per business needs. Responsibilities: • Achieve personal and store sales goals, setting a positive example for the team and fostering the development of sales skills among team members., • Develop and implement effective sales strategies to enhance revenue, ensuring an exceptional customer experience while maintaining key performance indicators., • Thoughtfully collect and manage client information, including phone numbers, email addresses, and physical addresses., • Demonstrate strong problem-solving skills by promptly identifying customer needs and addressing concerns, if raised., • Display a comprehensive understanding of store merchandise, pricing models, and familiarity with the sales floor and stockroom layout., • Uphold high standards of housekeeping and visual merchandising to create an inviting store environment., • Utilize proficiency in various computer systems and applications, including POS, CRM systems, and inventory management tools., • Implement the store's inventory security measures, adhering to the company’s loss prevention program., • Prior retail management experience, ideally with 1+ years in Assistant Manager responsibilities., • A results-oriented individual with a strong sales focus, capable of leading and coaching team members towards success., • Possess a positive, high-energy, friendly, and engaging personality; willingness to initiate customer interactions and guide them through the store., • Strong verbal and written communication skills, enabling effective interactions with customers and corporate partners., • Proficient with technology, including the ability to operate retail POS systems, Microsoft Office, email, etc., • Ability to lift, carry, or move objects weighing up to 40 pounds when merchandising the sales floor. Comfortable with using ladders or stairs., • Sick Day allowance for unforeseen health needs., • Attractive Discounts on products., • Employee Wellness programs to promote a healthy work-life balance., • Monthly Bonus incentives to recognize and reward outstanding performance.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Opportunity for advancement, • Paid time off Do you like seeing real, tangible results from your work every day? Do you enjoy varietyoffice, shop, teamwork, problem-solvingwithout being stuck behind a desk all day? Signarama Pewaukee /Menomonee Fassl is growing, and were looking for a Customer Account Specialist / Production Assistant who wants to be part of a fast-moving, supportive team where the work matters and the days go fast. This is not a sit and wait job. Youll be involved, valued, and trusted to help keep jobs moving from first customer contact to finished sign. WHY YOULL LOVE WORKING HERE • No two days are the same office work, production support, hands-on tasks, • Work with a skilled, respectful team that supports each other, • See your work out in the world signs, graphics, installs you helped create, • Stable, growing company with multiple locations and long-term opportunity, • Training provided sign experience is helpful but not required, • A workplace where accuracy, teamwork, and pride in work actually matter WHAT YOULL BE DOING • Answer phones, greet customers, and respond to email inquiries, • Prepare estimates and process customer orders accurately, • Keep jobs organized and moving through production, • Assist with producing graphics (printing, trimming, laminating), • Help assemble signs and prep graphics for installation, • Support installers and production staff as needed, • Package finished signs and graphics for pickup or install, • Perform quality checks so work goes out right the first time THIS ROLE IS A GREAT FIT IF YOU • Are organized, dependable, and detail-oriented, • Communicate clearly by phone, email, and in person, • Are comfortable with basic math, measurements, and accuracy, • Like hands-on work and arent afraid to pitch in, • Take pride in doing things correctly, not cutting corners, • Enjoy being part of a team that works hard and has each others backs EXPERIENCE THAT HELPS (BUT WELL TRAIN THE RIGHT PERSON) • Customer service or office support, • Production, manufacturing, or shop work, • Sign, print, graphics, or trades experience POSITION DETAILS • Location: Pewaukee, WI and Pewaukee, WI, • Schedule: Full-Time | In-Office, • Environment: Office + production/shop + light install support If you want a job where your effort shows, your accuracy matters, and your team relies on youthis is it. Apply today and grow with Signarama Pewaukee/Menomonee Falls.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Company parties, • Flexible schedule, • Free food & snacks, • Free uniforms, • Health insurance Job Description The Assistant Manager is an integral member of the Mad Science team. He/she is responsible for tasks relating supporting the Operations Manager including staffing, marketing, customer communications and fulfillment of Mad Science programs. Reporting to the Operations Manager, the AM engages in a variety of activities related to client order processing, lead handling, data entry, customer communications, marketing campaigns and is the primary contact working with our instructor team. The AM contributes to the sales and marketing efforts on a range of projects as well as driving processes essential to the company's day to day operations. Additionally, the AM will be certified as a Mad Science instructor and will perform or assist with Mad Science programming at client locations as required. Tasks & Responsibilities Answer phones and address customer inquiries; book Mad Science programs from inbound calls Assist with managing social media presence and email marketing campaigns. Assisting and creating print marketing materials including flyers, ads for print publications, and program-related print materials such as registration flyers Serve as an assistant to Operations Manager Assist with on-site administration of school programs Assists with training, coaching and hiring the Mad Science Team. Serve as a instructor when necessary, mostly as a subsitute when needed. Desired Skills Excellent customer service and interpersonal skills Ability to work independently and with minimal direction Has the ability to work in a team environment and has the "I got this" mentality Proficiency with Microsoft Office, and Google applications Experience managing online marketing campaigns and social media marketing, Google is a plus, but we will train Excellent organizational skills and attention to detail Energetic, outgoing and FUN personality No Science background is necessary, but you must be willing to learn Must have a valid drivers license and reliable transportation, as we do outreach so you will periodically traveling in area--we do have a company vehicle you can use most of the time. Preferred Previous experience in marketing, business management, supervising staff or comparable experience in a similar role desired. A background working with children or childrens programming is a requirement Work Schedule We are flexible on an exact work schedule, but we require 25-40 hrs per week M-F between the hours of 8:00AM and 5:30PM. All Managers also work a rotating weekend schedule of Saturdays mainly mornings, (3-6 hours) 1-2 times per month. Salary & Benefits Salary, is open, based upon your skills. Please state salary requirements in your cover letter. You may also apply online at milwaukee.madscience.org

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s ___ and ___. I further attest that all information I submit in my employment application is true to the best of my knowledge. Please take this ___ to get a sneak peek of one of our Plasma Donation Centers. Work Schedule: We offer both full-time and part-time shifts with flexible scheduling between 5:30 AM and 9:00 PM. Availability during these hours is required. Weekend shifts are scheduled on a rotating basis. We’re looking for team members who can adapt to varying schedules to meet business needs. About BioLife Plasma Services Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will determine donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, and donor notification of unsuitable test results. The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support Specialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS). How you will contribute • You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE)., • You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician's standing orders and donor transport to emergency care facilities., • You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility., • You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable., • You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents., • You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs. What you bring to Takeda: • High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements, • Currently licensed or certified in the state where responsibilities will be assigned: EMT-Paramedic, • Current Cardiopulmonary Resuscitation (CPR) and AED certification, • Fulfill state requirements (in state of licensure) for basic IV therapy, • Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist, • Two years in a clinical or hospital setting More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - WI - Milwaukee U.S. Hourly Wage Range: $25.00 - $34.38 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. USA - WI - Milwaukee Employee Regular Part time Job Exempt No

TITLE: Shift Leader (SL) PURPOSE OF THE POSITION: The person holding this supervisory position is considered a part time team member and is responsible and accountable for: the daily operation of the restaurant, assisting the RGM with hiring and training team members, directing the activities of team members, and rewarding or disciplining team members in consultation with the RGM; and, performing these functions in ways that assure compliance with all Company policies and procedures, customer satisfaction, a high level of team member morale and the attainment of sales and profit objectives. The Shift Manager reports directly to the RGM, and holds the second highest position in the restaurant if there is not an Assistant Manager. In restaurants with an Assistant Manager, the Shift Manager is the next highest position. ESSENTIAL FUNCTIONS: The following accountabilities are essential to this position and a high degree of performance must be achieved in each in order for the incumbent to be successful. These accountabilities are organized according to our six Key Result Areas. When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the "Document Viewer" on the computer, and all other documents and oral discussions with team members' supervisors, which relate to the restaurant. The management team shall be responsible for ensuring that all team members, including the manager himself/herself, comply with all Company policies and procedures and all Pizza Hut standards at all times and take immediate steps to correct actions not in accordance with such policies, procedures and standards. I. PROFITABILITY A.Planning 1.Executes the RGM's plans and overall Daland Corporation plans to achieve consistent sales growth and profit growth. 2.Achieves planned/budgeted profits, as communicated by the RGM. This involves: - a.Using established control systems and procedures to measure actual results and to identify deviations from planned results. - b.Assisting the RGM, as requested, in developing and implementing corrective action plans to assure actual results conform to plan. B.Policies: Complies with all Company policies and procedures, including but not limited to, those relating to inventory, cash, payroll, food handling, interactions with guests, team members, and vendors, and legal compliance. C.Manages and Controls Cash: In conjunction with the RGM and other managers, ensures that that all cash and checks, minus the change fund is correctly deposited, credit card transactions are correctly settled, and cash over or short is minimized. 1. Performs Banking Transactions - a. Assures that two deposits daily are prepared and deposited in the bank (more than two may be required in higher volume units.) - i. The intent of the first deposit is to remove from the unit an amount approximately equal to the total of cash plus checks, minus the amount of the change fund. - ii. The first deposit is to be made after 4:00 p.m., when the opening manager is ready to leave for the day. - iii. The final deposit will be all remaining cash plus checks, minus the change fund. - iv. The managers may take such deposits to the bank, using his/her personal vehicle, and depending on the time of day, make the deposit in the bank lobby or in the night depository. - v. Assure the "Weekly Deposit Log" is completed for each deposit made. - b. If requested by the RGM, the other managers shall perform the following tasks. These are the responsibility of the RGM, but may be delegated to other managers. - i. Picks up validated deposit slips at the bank. - ii. Verifies bank validated deposit amounts to sales and cash reports as well as the "Weekly Deposit Log," and assures all appropriate signatures are on the "Weekly Deposit Log". - iii. Sends a copy of the "Weekly Deposit Log" to the Home Office with all other weekly paperwork. D.Controls cash drawers and team member "banks", following all established manual and computer procedures. 1. Establishes the correct number of cash drawers. Number of cash drawers in use at one time may vary from one to four depending on size of the restaurant, sales volume, method of delivering services to customer. Amount of cash in each drawer is recorded and kept in the drawer for the duration of the shift, or until "dropped" from the cash drawer to the safe. 2. Establishes cash banks for delivery drivers. 3. As needed, will operate cash drawer following established procedures for cash drawer operation. 4. As necessary, money is removed from cash drawers from time to time and secured in the safe. 5. Throughout the shift, cash drawer transactions, such as paid outs, miscellaneous receipts (paid ins), discounts and promotions are properly accounted for, including all documentation; transactions are properly entered into the computer; and, all documentation is organized and secured for transmitting to the Home Office. 6. Assures cash drawers are counted and balanced at the end of each shift or when there is a change in cashiers. 7. Records tips for servers and drivers on credit card/gift card transactions and correctly settles all credit card/gift card transactions. 8. Inform the RGM anytime cash short exceeds $5 for a day. 9. Reviews reports and otherwise takes actions to ensure that team members properly report actual sales and actual tips, and ensures that team members do not falsify credit card receipts or other Company documents. This requires due diligence on the part of the managers. E.Assists the RGM in Managing and Controlling Cost of Sales: The actual cost per the P&L must be equal to or between Ideal Cost and Allowable Cost as calculated in the Product Cost Analysis report and Bonus Calculation Sheet. This includes these processes: 1.Utilizes manuals and/or automated procedures approved by the Company, orders all approved products used in the restaurant. 2.Properly accepts deliveries and properly stores inventory items used in the restaurant. This involves these processes: - a.Checks in products as received off of delivery vehicles to verity product quality and verifies that amounts charged for on delivery receipt/packing slips are for amount of goods received. - b.Uses a two-wheeled hand truck to unload and products, assists and oversees other team members in proper storage of products. Weight of items varies from 10 to 50 pounds. Full load on two-wheeled hand truck may exceed 500 pounds. Generally, ensures that more than one person is available to perform this task. - c."Autoposts" inventory received, or enters on inventory record the amount and cost of each product item received, as noted on delivery receipt/packing slip. 3.Accurately accounts for all product coming into the restaurant, used to prepare products, or transferred out of the restaurant. 4.Assures the proper execution of all recipes and specifications for preparing ingredients and assembling products. 5.Manages waste which involves maintaining a FIFO (First In, First Out) system and marking all products with a Made - Ready - Discard label. 6.Assures the correct order entry procedures are followed by all order takers. 7.Assures compliance with team member consumption policies. 8.Performs a Daily Product Usage Analysis on critical inventory items to assure usage meets guidelines. 9.Communicates goals to team members and follows up with team members to ensure goals are being met. 10.The following tools are used to aid in controlling Cost of Sales: - FMS Product Cost Analysis Report - FMS Daily Ideal Usage Report - FMS Weekly Worksheet Report - Bonus Calculation Sheet - Profit and Loss Statement - The General Ledger - Prep Variance Report - Daily Prep Variance Report F.Assists the RGM in Managing and Controlling Cost of Labor: Ensures that "Flow-thru" targets/goals are achieved; actual hours used do not exceed the established labor model/matrix; and, team member productivity is maximized. This includes these processes:. 1.Ensuring the accuracy and completeness of team member timekeeping records, including tips and team member meals. Updates team member records as needed. 2. Minimizing edits to clock-in/clock-out transactions by assuring team members properly clock in at the beginning of their shift and clock out at the end of their shift. 3. Assuring team members do not clock in earlier than five (5) minutes prior to their scheduled shift. 4. Assuring the man-hours used for opening and closing the restaurant do not exceed established targets. 5.Analyzing actual labor hours used versus earned allowable labor hours and calculating the variance; and, using this information to appropriately manage labor each shift. 6.Communicating and cooperating with the Home Office Payroll Department to assure accuracy in payroll, including information about new hires, raises, promotions, and terminations. 7.Making appropriate recommendations to the RGM regarding wages within Company guidelines. 8.Eliminating overtime hours for team members who are paid on an hourly basis. 9.Eliminating supplemental tip credit pay. 10.Improving team member productivity using the measurements and tools available through the Company, as well as the following: - Assuring the Back of the House (BOH) is "optimized": - i. Organized … a place for everything, and everything in its place - ii. Lineal Flow … eliminate or minimize back tracking - iii. Have all items located closest to the next step in the product assembly process - iv. Minimize the number of steps taken and the reach needed for all items - Assuring that team members are thoroughly trained. - Ensuring that "prep levels' are adequate for the forecasted volume of business for the day, including: products thawing/tempering; raw product prep; preassembled pizza and other products; and so on. - Ensuring that food preparation areas, make table, cut table, and service areas are stocked appropriately before each shift and maintained during peak volume periods. - Ensuring products are prepared quickly in accordance with time standards. - Ensuring that tables vacated by customers are cleared, cleaned, sanitized and reset quickly. 11. Reduces turnover by managing all aspects of the restaurant professionally and in accordance with Company standards. 12. If the RGM has delegated scheduling to the Shift Manager, the Shift Manager uses established procedures to produce a sales forecast to be used in the scheduling process. G.Managing Other Operating Expenses and Semi-Variable Expenses to Budget or less. II. CUSTOMER SATISFACTION A.Maintains positive customer relations, which includes: 1. Assuring personal behaviors and team member behaviors toward all customers are courteous, attentive, respectful, and enthusiastic. 2. Assuring a comfortable environment for customers. 3. Executing "Floor Management" by directing activities and greeting and interacting with customers on each shift worked. 4. Immediately resolving customer complaints by apologizing first and then assuring the satisfaction of the customer. Complaints may be received in person, by phone, or in writing. Consult with the RGM if the customer is not satisfied with your suggested resolution. - a. B.L.A.S.T. is the acronym we use for our complaint resolution process: - Believe the customer - Listen to the customer - Apologize to the customer - Satisfy the customer - Thank the customer 5. Immediately contacting the RGM (or DM if the RGM is not available immediately) regarding any incidents in which customers are injured or in which customers claim some harm done to them. B. Ensures customers receive prompt, quality service. This includes: 1. If the RGM has delegated scheduling to the Shift Manager, scheduling the correct number of team members for forecast sales volume; and deploying those Team members in the correct job roles. 2. Following established service guidelines and procedures to assure all Hospitality Standards are achieved. 3. Directing team member activities to assure speed of service standards are met or exceeded, including product preparation times and delivery times. 4. Personally serving customers as required to meet the demand of the volume of business. 5. Ensuring customers are greeted properly and seated as quickly as appropriate. 6. Recognizing and dealing effectively with the special needs of customers. 7. Ensuring that customer orders are taken promptly, prepared accurately, and served quickly. 8. Ensuring customer follow-up, which means servers check back with customers frequently to see if there is anything else needed. 9. Ensuring immediate attention is given to customers ready to pay, either by prompting servers to complete the table cashout procedure or by performing the transaction of cashing out customer as needed. 10. Ensuring the phone is answered promptly and courteously, following the Telephone Service Essentials. 11. Responding to customers at pickup counter and drive-thru window; finding order; collecting money for the order; verifying order to customer; and, thanking customers. 12. Dispatching orders for delivery customers as required to meet the demands of the volume of business, grouping orders by geographical destination and instructing drivers as they arrive and depart which orders to take with them and where to go. 13. Delivering pizzas as necessary to meet the demands of the business. 14. Ensuring customers are thanked for their business. C.Ensures quality ingredients are used to prepare all products. This includes: 1. Maintaining Food Safe Temperatures for all ingredients and products. 2. Ensuring food preparation utensils and food contact surfaces are property cleaned and sanitized. 3. Ensuring that procedures for receiving, handling and storing ingredients are followed. 4. Recognizing and correcting any raw ingredients or product problems. 5. Maintaining inventory levels which assure product freshness and no outages. 6. Eliminating the potential for cross contamination. 7. Ensuring that proper procedures are followed to prepare ingredients (dough, sauces, meats, cheeses, and vegetables). 8. Ensuring salad bar is maintained according to standards of operation (restaurant only). 9. Personally preparing ingredients as necessary. D. Ensures quality products, which includes: 1. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business. 2. If deemed appropriate by the RGM, performing a product cookability test to verify proper oven and belt speed. 3. Following proper procedures to process customer orders. 4. Personally preparing and cooking menu items as required to meet the demands of the volume of business. 5. Taking every appropriate action, in consultation with the RGM, including driving to another restaurant to pick up product, to resolve outage or potential outage situations. 6. Maintaining inventory levels which assure product freshness and no outages. 7. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business. 8. Assuring all products are prepared according to exact specifications, recipes and procedures. 9. Personally preparing and cooking menu items as required to meet the demands of the volume of business. E.Ensures that all standards for cleanliness and sanitation are met or exceeded, with particular attention to: 1. Restrooms. 2. Table tops; booth backs and seats; and chair seats. 3. Silverware, plateware, and glassware. 4. Dining room floors. 5. Salad bar. F.Implements new or approved changes in policies, procedures and/or operation standards. This involves: 1. Attending training sessions. 2. Reading "Rollout Guides" or other resources. 3. Assisting the RGM with training restaurant team members of new procedures or changes. 4. Participating in crew training and other actions in the restaurant to assure full and correct implementation. 5. If requested by the RGM, assisting with updating all manuals, resources and job aids as required. III.PEOPLE A.Maintains positive team member relations and a positive and productive workplace, which involves: 1. Building relationships with team members based on mutual trust and respect. 2. Communicating and following the Daland "5 Star" Vision and Core Beliefs. 3. Promoting teamwork. 4. Being familiar with benefits available to team members, and referring appropriate questions to the RGM regarding these benefits. 5. Informing the RGM of all team member grievances. 6. Performing correct and consistent administration of team member disciplinary procedures, and discussing all recommended discipline with the RGM. 7. Assuring compliance with various governmental regulations, such as ensuring that all team members are clocked in while working, complying with overtime laws, child labor laws, alcoholic beverage laws, anti-discrimination and anti-harassment laws, FLSA, EEO, etc. 8. Performing consistent administration of and compliance with Company policies and procedures. 9. Communicating effectively with the crew and management team. 10. Assuring team member understanding of the Daland Corporation organization structure and career opportunities within the Company. B. Assists the RGM with managing the size and quality of staff. The following are responsibilities of the RGM, but if requested by the RGM, the Shift Manager may assist with the following: 1. Planning, recruiting, and hiring to assure a full staff at all times and to assure adequate time for processing MVR's (motor vehicle reports), background checks, etc. Only the RGM is authorized to hire new team members; and Shift Managers are only permitted to interview applicants if authorized by the RGM. 2. Continuously recruiting and taking applications from job candidates. 3. If requested by the RGM, utilizing staffing tools, such as the Pizza Hut Hiring Zone and the team member Assessment; interviewing job candidates; and, checking their references. 4. If requested by the RGM, making recommendations to the RGM regarding the best qualified candidates. 5. Complying with Company employment practices and governmental regulations, including EEO, ADA Title I, etc. C.Assisting the RGM in training newly hired team members and team members preparing for promotions. This involves: 1. Following Company training policies and meeting Pizza Hut Training Standards. 2. Utilizing on-line training, trainer's guides, checklists, job aids, tests and other training resources to assure a thorough job of training. 3. Using the four step training process of: (1) Preparation (2) Show & Tell; (3) Guided Practice; and (4) Follow-up to assure the trainee can perform all tasks up to required standards prior to being allowed to perform the tasks "solo." D. Manages team member performance and supervises work. This includes: 1.Utilizing Coaching for Results, which includes: - a.Activating team member behavior. - (1)Providing guidance, direction, and reassurance to all team members. - (2)Communicating non-negotiable standards of performance to team members. - (3)Conducting team member meetings, group training sessions and Jump Start meetings. - (4)Assigning Team members tasks from the Opening, Closing and Maintenance checklist. - (5)Communicating job assignments for each shift to team members and assuring each team member works their assignment. - (6)Giving instructions to team members that are clear and assure understanding. - (7)Assigning team members to breaks. - (8)Sending team members home early if not needed due to business conditions. - (9)Calling team members in early, or calling extra team members to work to cover unanticipated surges in business volume. - (10)Assuring all opening, shift, and closing job duties are completed and performed correctly. - b.Evaluating team member behavior. - (1)Observing team member performance each shift. - (2)Working along side team members and assisting in the performance of their tasks, as needed.= - (3)Monitoring team member meals and signing team member meal guest checks. - (4)Ensuring adherence to alcoholic beverage laws of the local community - (5)Conducting regular, written performance appraisals on all subordinates, using the procedure and forms provided by the Company and within the time specified in compensation plans. - c.Responding to team member behavior with consequences. - (1)Taking action (corrective or positive reinforcement) to assure team member performance meets or exceeds standards. - (2)Providing ongoing counseling that gives praise and recognition to team members for jobs well done; identifies areas of performance needing improvement and methods for improving; and, if required, gives reprimands that are job focused. 2.Handling non-routine occurrences/emergencies and informing the RGM of such occurrences/emergencies. E. Assists RGM with developing promotable team members in his/her restaurant and promotable management for Daland. This includes: 1. Using Company training programs and resources to prepare candidates for promotions and to assure that the management team is 100% certified in management processes, systems, policies, and procedures. 2. Making recommendations to the RGM regarding which team members are eligible for promotion to Shift Manager/Leader. F. Assists RGM with personnel administration functions, which includes: 1. Assuring team members complete all required personnel documents such as W-4's, I-9's, Team member Acknowledgment, Arbitration Agreement, Delivery Driver Statement, New Driver Checklist, etc.; and, that these required documents are transmitted to the Home Office. 2. Documenting required payroll data for team members, including accurate recording of hours; 3. Managing worker's compensation claims, etc. in accordance with Company policies and procedures. 4. Maintaining personnel files on all team members, which includes filing all personnel documents; recording training dates, vacation dates, evaluation dates, pay increases, and absences; etc. IV. MARKETING A.Implements marketing programs to increase business. This includes: 1. Engaging in positive community/public relations for Pizza Hut. 2. Providing input for promotional ideas. 3. Displaying and maintaining Point of Purchase (P.O.P.) and other elements of national, co-op or local marketing programs; 4. Properly executing authorized marketing programs, including new product tests. 5. Taking initiative to recommend new opportunities for increasing business. V. FACILITIES A.Maintains a quality environment for our customers and team members. This includes: 1. Conducting routine Preventive Maintenance on the facility and equipment. 2. Taking corrective actions pursuant to the RGM's safety inspections. 3. Advising the RGM regarding non-routine problems and following up to assure such problems are corrected. 4. Maintaining cleanliness and sanitation in all areas of the restaurant. 5. Organizing all work space to ensure ease of operation. 6. Providing a quality work environment that is safe and complies with all OSHA regulations. 7. Cleaning and organizing refrigeration units. 8. Ensuring floors are clean and free from obstruction. 9. Keeping HVAC vents and filters clean. 10. Ensuring trash is disposed of promptly and according to security procedures. 11. Ensuring parking lot and grounds are free of trash and debris and taking action to correct deficiencies. 12. Ensuring all equipment is used according to proper operational procedures. 13. Keeping restrooms cleaned and stocked. 14. Keeping food prep areas cleaned and sanitized according to approved procedures. 15. Ensuring the daily cleaning and maintenance of all equipment. 16. Correcting any unsafe conditions. 17. Following up to ensure all Scheduled Maintenance and Daily CM&A items are completed. VI. ADMINISTRATION A.Effectively manages time, allocating an appropriate amount to each Key Result Area. B.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized. C.If requested by the RGM, orders inventory items used in the restaurant. This involves these processes: 1. Review of the Inventory on Hand is performed. The Inventory on Hand is compared to the Weekly Ideal Usage, which is obtained from the Product Cost Analysis report, and a determination is made as to the amount of each particular item to order. The order is then recorded on an order sheet, or is entered into the computer for electronic transfer of order information. 2. Amount ordered of each item may be adjusted upward or downward based on projections of upcoming sales trends, coupon impact, weather changes or other extra-restaurant environmental changes. 3. Calls in orders for supplies on the phone, or electronically submits order via computer. D.If requested by the RGM, conducts weekly inventory of all food, paper and beverage products used in the unit. This involves these processes: 1. Physically reviewing and counting the inventory on hand (which involves climbing shelves, bending, kneeling, etc.). 2. Rearranging inventory to assure proper rotation (first in, first out) and to make it easier to count and control. 3. Recording amounts of inventory on hand on the inventory form. E.If requested by the RGM, prepares the weekly labor schedules. This involves these processes: 1. Updating Guest Check Comments file in the restaurant computer to assist in forecasting labor hours. 2. Reviewing Guest Check Comments file and upcoming promotions that may affect sales during the upcoming week. 3. Forecasting anticipated sales volume by shift, by day and by week. The forecast is based on knowledge of any outside events that may influence sales such as coupons, promotions, etc. Particular consideration must be given to how sales are generated--that is, dine-in business contrasted to carry-out business or delivery business. 4. Updating sales forecasts in the FMS (computer system) based on outside events that may influence sales. 5. Reviewing requests for days off that have been turned in by team members and when possible allowing for requested days off. 6. Using experience, past schedules, Black Book information, Guest Check Comments, knowledge of team members' abilities, labor goals, and FMS (computer system) recommended labor schedule to assist in scheduling the proper number of team members each shift to meet sales volume and labor hour guidelines. 7. Obtaining the RGM's approval of the schedule, then posting the final schedule in accordance with Daland Corporation's policies and procedures. F.Performs daily accounting procedures. This includes these processes: 1. At close of business day requests a sales report from the FMS computer to determine total sales entered into the cash drawers throughout the system. 2. Any cash paidouts or miscellaneous deposits from the day are verified with what is in the system. 3. Cash on hand is counted and reconciled against total sales. 4. Total deposit is calculated, and a deposit is prepared. 5. Dough waste and PPP waste is documented and calculated on the form provided and filed for use in forecasting future prep levels. 6. All gift checks are counted and verified against prior counts less current gift check sales on the Gift Check Tracking form. G.If requested by the RGM, performs weekly accounting procedures. This includes these processes: 1. Completing, as required, the Weekly Sales Analysis and analyzing it. 2. Completing the Weekly Inventory. 3. Completing the payroll functions. 4. Analyzing the Daily Business Summary Report to determine performance in key measurement areas. 5. Preparing the weekly packet for the home office, using the checklist provided to assure all required items are included. 6. Calling any needed FRS numbers or statistics to the District Manager. H.Meets all deadlines and assures that subordinates meet their deadlines. I.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized. J.Maintains and updates required files, manuals, and reports. NON-ESSENTIAL FUNCTIONS: The "non-essential" functions are routinely performed by the person holding the Shift Manager's position and they are essential to the effective operation of the restaurant. However, these functions are considered "non-essential" to the position. The Manager on Duty is then accountable for assuring the delegated functions are correctly performed. A.Receives and stores inventory items used in the unit. This involves these processes: 1. Checking in products as received off delivery vehicles to verify product quality and that amount charged for on the delivery receipt/packing slip is correct when compared to amount received. Signing the delivery receipt/packing slips for amount of goods received. 2. Using a two-wheeled hand truck, assists and oversees other employees in proper storage of products. Weight of items varies. Generally, more than one person is available to perform this task. 3. Entering on inventory screen of the computer the amount and cost of each product item received as noted on the delivery receipt/packing slip. MINIMUM QUALIFICATIONS/REQUIREMENTS: The following are the qualifications and minimum requirements necessary for a person to perform this job. A.Ability to work a minimum of three (3) days and at least 30 hours per week, but must be available to work more than 30 hours per week if necessary due to business necessity. In addition to having the flexibility to work a variety of shifts, including late nights and weekends. B.Valid driver's license, insurance and automobile. Position involves taking large amounts of cash receipts to the bank at different times of the day including at night. Banks are generally at a distance requiring a person to drive to the bank. Position may also need automobile to pick up product, make pizza deliveries, etc. C.Able and willing to travel. Position requires occasional travel for training, new store openings and meetings, which may be held at a distance from home not feasible to drive daily. Overnight stays at an out-of-town location may be required during the training sessions, new store opening, and meetings for up to one week at a time. D.Telephone (cellular or land line) at residence. There are circumstances that may arise at the restaurant of which the manager must be informed while off duty. E.Sufficient physical agility to perform the functions of the position. This includes these processes: 1. Sufficient physical strength to lift most items used in the operation of the restaurant. 2. Sufficient communication skills. Position involves communicating with team members, superiors and customers. 3. Ability to move at a fairly quick pace and to remain stationary for periods of six to eight hours at a time. The position requires person to perform all of the above at different times and intervals as needed by the realities of the environment and the position. F.Ability to maintain a state of self-composure under conditions of stress and anxiety. Position routinely involves stress resulting from work overload, role ambiguity, conflicting demands from various customers, and team members. Person in this position must be able to function effectively under these conditions. G.Previous experience with this Company as a Shift Manager/Leader; or previous restaurant management experience with another Company. H.Sufficient mental and cognitive ability to perform the calculations and fill in the sales and product tracking forms used by the Company. Estimate is that ability to read, write and perform arithmetic procedures at the 12th grade level will be sufficient. I.Ability to perform all of the duties of the hourly team members and supervisors under this person's supervision. As time and circumstances dictate the person in this position may have to assist or take over the duties of an hourly team member in order to expedite good customer service. Also necessary in order to train new team members in this function. J.Ability to communicate effectively with a large variety of persons with diverse backgrounds. Position is one where incumbent provides direction and supervision to a variety of subordinates with diverse levels of education, differences in ages, and experience. Must be able to express ideas and concepts to these persons to assure teamwork through organization and leadership. EQUIPMENT USED: Standard restaurant office equipment such as calculator, telephone, and computer. "Pizza Wheel". This is a device with a handle and a round stainless steel blade that is used to cut certain types of pizza dough crusts. "Rocker Knife". This is a device about two feet long with a stainless steel handle that extends across the top of a stainless steel blade fashioned in a curve. It is used to cut certain types of pizzas by placing on the pizza and rocking the blade across the pizza surface. "Vegetable Chopper". This is a hand operated mechanical device used to slice whole raw vegetables into smaller pieces for use on the make table. "Crock". A generic term used to describe a variety of containers used to hold food items served on a salad bar. Knives, spoons, spatulas and other common utensils. "Make Table". An open topped, refrigerated, compartmented table for the storage of food items used in the preparation of products for customer orders. Has doors which allow access to interior refrigerated section below the table top where additional food items are stored as back-up for the items stored on top of the table. "Cut Table". A stainless steel table where cooked pizzas are cut into slices and where other products are assembled prior to serving them to the customer. "Oven". A power driven device operating at high temperatures used to bake food products. "Automatic Dishwasher". A mechanical device consisting of: (1) a dirty dish/rinse table, used to rinse and prepare dishes for washing; (2) dishwasher compartment, where dishes are washed with hot water, soap, sanitizing chemical and pressurized water; and, (3) clean dish/drain table, where clean dishes drain, dry and are sorted for storage. "Dough Proofer". A metal cabinet heated to approximately 95 degrees Fahrenheit, in which panned dough is placed to obtain the correct rise in the dough. "Three Compartment Sink". A stainless steel sink, separated into three compartments used to wash, rinse and sanitize all kitchen tools, and smallwares not washed in the automatic dishwasher. "Pan Gripper". This is a mechanical device used to grip certain types of pizza pans for purposes of lifting or carrying when they have been heated to a high temperature. "Portion Cups". These are pre-measured cups used by Pizza Hut restaurants for portioning cheese and toppings for pizzas. "Scales". This is a small table model scale used to weigh and portion ingredients used in the recipes of various products. "Pan Separators". These are plastic items, of varying shape, diameter and circumference, used to separate pans filled with dough to protect the dough inside the pan from contamination and to allow pans to be stacked for storage. "Dough Perforator". This is a mechanical device consisting of a handle attached to a small wheeled drum that is dotted with metal protrusions. It is used to perforate certain types of dough prior to topping to prevent formation of bubbles during baking. "Cutting Board". This is a hard surface board, rectangular or square in shape, on which pizzas and other food products are cut. "Reach In". A refrigerated piece of equipment with doors which open to allow dough or pizza ingredients to be stored inside for easy access. "Scraper Block". A device with a stainless steel blade and a wooden handle in a rectangular shape used to cut dough for portioning, and scraping the make table/cut table surfaces off for cleaning. "Prep Table". A table about 34 to 36 inches high, with a stainless steel top. The table is used as a work surface for the preparation of many ingredient items used in the Pizza Hut. "Kitchen and Dining Utensils". Such as knives, spoons, spatulas, etc. "Plates, Bowls, Mugs, Tumblers". and other items to serve food and beverages to customers. "Spoon". A stainless steel device with a long handle and a curved end used for applying sauce to prepared dough. "Pan". A round metal device with a raised edge for holding dough prior to topping and baking. "Walk-in". A refrigerated compartment of sufficient size to allow the individual to actually walk into the refrigerated compartment to obtain or store perishable items. Compartment may be sufficiently cold to freeze items. "Freezer". A refrigerated box maintained at sufficient cold temperatures so as to freeze items stored inside. "Ice Machine". A device that automatically receives water, freezes it, and stores it as ice in an attached storage bin. "Soda Dispenser" (pop machine). A device that mixes syrup and carbonated water and dispenses carbonated soft beverage (soda, pop). "Point of Sale Computer". Electronic device used in tracking orders, inventory, payroll information. Contains cash drawer used to make change for customer transactions, track paidouts, delivery orders, dispatching. "FMS" Field Management System. Software used on the point of sale computer that provides management information necessary in managing the day to day operations of the restaurant. Miscellaneous equipment such as a telephone, carry-out boxes and bags, hand towels, etc. Serving tray, ticket book, bus tub, flatware and other small items. Note: Many restaurants have additional equipment such as beer boxes, spaghetti magic machine, etc. PLACES WHERE WORK IS PERFORMED: This work is performed on the employer's premises. Location of premises may vary throughout the employer's Company. This job description was developed by observing the work in process and from information provided by the management of Daland Corporation.

TITLE: Shift Manager (SM) PURPOSE OF THE POSITION: The person holding this supervisory position is considered a full time team member and is responsible and accountable for: the daily operation of the restaurant, assisting the RGM with hiring and training team members, directing the activities of team members, and rewarding or disciplining team members in consultation with the RGM; and, performing these functions in ways that assure compliance with all Company policies and procedures, customer satisfaction, a high level of team member morale and the attainment of sales and profit objectives. The Shift Manager reports directly to the RGM, and holds the second highest position in the restaurant if there is not an Assistant Manager. In restaurants with an Assistant Manager, the Shift Manager is the next highest position. ESSENTIAL FUNCTIONS: The following accountabilities are essential to this position and a high degree of performance must be achieved in each in order for the incumbent to be successful. These accountabilities are organized according to our six Key Result Areas. When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the "Document Viewer" on the computer, and all other documents and oral discussions with team members' supervisors, which relate to the restaurant. The management team shall be responsible for ensuring that all team members, including the manager himself/herself, comply with all Company policies and procedures and all Pizza Hut standards at all times and take immediate steps to correct actions not in accordance with such policies, procedures and standards. I. PROFITABILITY A.Planning 1.Executes the RGM's plans and overall Daland Corporation plans to achieve consistent sales growth and profit growth. 2.Achieves planned/budgeted profits, as communicated by the RGM. This involves: - a.Using established control systems and procedures to measure actual results and to identify deviations from planned results. - b.Assisting the RGM, as requested, in developing and implementing corrective action plans to assure actual results conform to plan. B.Policies: Complies with all Company policies and procedures, including but not limited to, those relating to inventory, cash, payroll, food handling, interactions with guests, team members, and vendors, and legal compliance. C.Manages and Controls Cash: In conjunction with the RGM and other managers, ensures that that all cash and checks, minus the change fund is correctly deposited, credit card transactions are correctly settled, and cash over or short is minimized. 1. Performs Banking Transactions - a. Assures that two deposits daily are prepared and deposited in the bank (more than two may be required in higher volume units.) - i. The intent of the first deposit is to remove from the unit an amount approximately equal to the total of cash plus checks, minus the amount of the change fund. - ii. The first deposit is to be made after 4:00 p.m., when the opening manager is ready to leave for the day. - iii. The final deposit will be all remaining cash plus checks, minus the change fund. - iv. The managers may take such deposits to the bank, using his/her personal vehicle, and depending on the time of day, make the deposit in the bank lobby or in the night depository. - v. Assure the "Weekly Deposit Log" is completed for each deposit made. - b. If requested by the RGM, the other managers shall perform the following tasks. These are the responsibility of the RGM, but may be delegated to other managers. - i. Picks up validated deposit slips at the bank. - ii. Verifies bank validated deposit amounts to sales and cash reports as well as the "Weekly Deposit Log," and assures all appropriate signatures are on the "Weekly Deposit Log". - iii. Sends a copy of the "Weekly Deposit Log" to the Home Office with all other weekly paperwork. D.Controls cash drawers and team member "banks", following all established manual and computer procedures. 1. Establishes the correct number of cash drawers. Number of cash drawers in use at one time may vary from one to four depending on size of the restaurant, sales volume, method of delivering services to customer. Amount of cash in each drawer is recorded and kept in the drawer for the duration of the shift, or until "dropped" from the cash drawer to the safe. 2. Establishes cash banks for delivery drivers. 3. As needed, will operate cash drawer following established procedures for cash drawer operation. 4. As necessary, money is removed from cash drawers from time to time and secured in the safe. 5. Throughout the shift, cash drawer transactions, such as paid outs, miscellaneous receipts (paid ins), discounts and promotions are properly accounted for, including all documentation; transactions are properly entered into the computer; and, all documentation is organized and secured for transmitting to the Home Office. 6. Assures cash drawers are counted and balanced at the end of each shift or when there is a change in cashiers. 7. Records tips for servers and drivers on credit card/gift card transactions and correctly settles all credit card/gift card transactions. 8. Inform the RGM anytime cash short exceeds $5 for a day. 9. Reviews reports and otherwise takes actions to ensure that team members properly report actual sales and actual tips, and ensures that team members do not falsify credit card receipts or other Company documents. This requires due diligence on the part of the managers. E.Assists the RGM in Managing and Controlling Cost of Sales: The actual cost per the P&L must be equal to or between Ideal Cost and Allowable Cost as calculated in the Product Cost Analysis report and Bonus Calculation Sheet. This includes these processes: 1.Utilizes manuals and/or automated procedures approved by the Company, orders all approved products used in the restaurant. 2.Properly accepts deliveries and properly stores inventory items used in the restaurant. This involves these processes: - a.Checks in products as received off of delivery vehicles to verity product quality and verifies that amounts charged for on delivery receipt/packing slips are for amount of goods received. - b.Uses a two-wheeled hand truck to unload and products, assists and oversees other team members in proper storage of products. Weight of items varies from 10 to 50 pounds. Full load on two-wheeled hand truck may exceed 500 pounds. Generally, ensures that more than one person is available to perform this task. - c."Autoposts" inventory received, or enters on inventory record the amount and cost of each product item received, as noted on delivery receipt/packing slip. 3.Accurately accounts for all product coming into the restaurant, used to prepare products, or transferred out of the restaurant. 4.Assures the proper execution of all recipes and specifications for preparing ingredients and assembling products. 5.Manages waste which involves maintaining a FIFO (First In, First Out) system and marking all products with a Made - Ready - Discard label. 6.Assures the correct order entry procedures are followed by all order takers. 7.Assures compliance with team member consumption policies. 8.Performs a Daily Product Usage Analysis on critical inventory items to assure usage meets guidelines. 9.Communicates goals to team members and follows up with team members to ensure goals are being met. 10.The following tools are used to aid in controlling Cost of Sales: - FMS Product Cost Analysis Report - FMS Daily Ideal Usage Report - FMS Weekly Worksheet Report - Bonus Calculation Sheet - Profit and Loss Statement - The General Ledger - Prep Variance Report - Daily Prep Variance Report F.Assists the RGM in Managing and Controlling Cost of Labor: Ensures that "Flow-thru" targets/goals are achieved; actual hours used do not exceed the established labor model/matrix; and, team member productivity is maximized. This includes these processes:. 1.Ensuring the accuracy and completeness of team member timekeeping records, including tips and team member meals. Updates team member records as needed. 2. Minimizing edits to clock-in/clock-out transactions by assuring team members properly clock in at the beginning of their shift and clock out at the end of their shift. 3. Assuring team members do not clock in earlier than five (5) minutes prior to their scheduled shift. 4. Assuring the man-hours used for opening and closing the restaurant do not exceed established targets. 5.Analyzing actual labor hours used versus earned allowable labor hours and calculating the variance; and, using this information to appropriately manage labor each shift. 6.Communicating and cooperating with the Home Office Payroll Department to assure accuracy in payroll, including information about new hires, raises, promotions, and terminations. 7.Making appropriate recommendations to the RGM regarding wages within Company guidelines. 8.Eliminating overtime hours for team members who are paid on an hourly basis. 9.Eliminating supplemental tip credit pay. 10.Improving team member productivity using the measurements and tools available through the Company, as well as the following: - Assuring the Back of the House (BOH) is "optimized": - i. Organized … a place for everything, and everything in its place - ii. Lineal Flow … eliminate or minimize back tracking - iii. Have all items located closest to the next step in the product assembly process - iv. Minimize the number of steps taken and the reach needed for all items - Assuring that team members are thoroughly trained. - Ensuring that "prep levels' are adequate for the forecasted volume of business for the day, including: products thawing/tempering; raw product prep; preassembled pizza and other products; and so on. - Ensuring that food preparation areas, make table, cut table, and service areas are stocked appropriately before each shift and maintained during peak volume periods. - Ensuring products are prepared quickly in accordance with time standards. - Ensuring that tables vacated by customers are cleared, cleaned, sanitized and reset quickly. 11. Reduces turnover by managing all aspects of the restaurant professionally and in accordance with Company standards. 12. If the RGM has delegated scheduling to the Shift Manager, the Shift Manager uses established procedures to produce a sales forecast to be used in the scheduling process. G.Managing Other Operating Expenses and Semi-Variable Expenses to Budget or less. II. CUSTOMER SATISFACTION A.Maintains positive customer relations, which includes: 1. Assuring personal behaviors and team member behaviors toward all customers are courteous, attentive, respectful, and enthusiastic. 2. Assuring a comfortable environment for customers. 3. Executing "Floor Management" by directing activities and greeting and interacting with customers on each shift worked. 4. Immediately resolving customer complaints by apologizing first and then assuring the satisfaction of the customer. Complaints may be received in person, by phone, or in writing. Consult with the RGM if the customer is not satisfied with your suggested resolution. - a. B.L.A.S.T. is the acronym we use for our complaint resolution process: - Believe the customer - Listen to the customer - Apologize to the customer - Satisfy the customer - Thank the customer 5. Immediately contacting the RGM (or DM if the RGM is not available immediately) regarding any incidents in which customers are injured or in which customers claim some harm done to them. B. Ensures customers receive prompt, quality service. This includes: 1. If the RGM has delegated scheduling to the Shift Manager, scheduling the correct number of team members for forecast sales volume; and deploying those Team members in the correct job roles. 2. Following established service guidelines and procedures to assure all Hospitality Standards are achieved. 3. Directing team member activities to assure speed of service standards are met or exceeded, including product preparation times and delivery times. 4. Personally serving customers as required to meet the demand of the volume of business. 5. Ensuring customers are greeted properly and seated as quickly as appropriate. 6. Recognizing and dealing effectively with the special needs of customers. 7. Ensuring that customer orders are taken promptly, prepared accurately, and served quickly. 8. Ensuring customer follow-up, which means servers check back with customers frequently to see if there is anything else needed. 9. Ensuring immediate attention is given to customers ready to pay, either by prompting servers to complete the table cashout procedure or by performing the transaction of cashing out customer as needed. 10. Ensuring the phone is answered promptly and courteously, following the Telephone Service Essentials. 11. Responding to customers at pickup counter and drive-thru window; finding order; collecting money for the order; verifying order to customer; and, thanking customers. 12. Dispatching orders for delivery customers as required to meet the demands of the volume of business, grouping orders by geographical destination and instructing drivers as they arrive and depart which orders to take with them and where to go. 13. Delivering pizzas as necessary to meet the demands of the business. 14. Ensuring customers are thanked for their business. C.Ensures quality ingredients are used to prepare all products. This includes: 1. Maintaining Food Safe Temperatures for all ingredients and products. 2. Ensuring food preparation utensils and food contact surfaces are property cleaned and sanitized. 3. Ensuring that procedures for receiving, handling and storing ingredients are followed. 4. Recognizing and correcting any raw ingredients or product problems. 5. Maintaining inventory levels which assure product freshness and no outages. 6. Eliminating the potential for cross contamination. 7. Ensuring that proper procedures are followed to prepare ingredients (dough, sauces, meats, cheeses, and vegetables). 8. Ensuring salad bar is maintained according to standards of operation (restaurant only). 9. Personally preparing ingredients as necessary. D. Ensures quality products, which includes: 1. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business. 2. If deemed appropriate by the RGM, performing a product cookability test to verify proper oven and belt speed. 3. Following proper procedures to process customer orders. 4. Personally preparing and cooking menu items as required to meet the demands of the volume of business. 5. Taking every appropriate action, in consultation with the RGM, including driving to another restaurant to pick up product, to resolve outage or potential outage situations. 6. Maintaining inventory levels which assure product freshness and no outages. 7. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business. 8. Assuring all products are prepared according to exact specifications, recipes and procedures. 9. Personally preparing and cooking menu items as required to meet the demands of the volume of business. E.Ensures that all standards for cleanliness and sanitation are met or exceeded, with particular attention to: 1. Restrooms. 2. Table tops; booth backs and seats; and chair seats. 3. Silverware, plateware, and glassware. 4. Dining room floors. 5. Salad bar. F.Implements new or approved changes in policies, procedures and/or operation standards. This involves: 1. Attending training sessions. 2. Reading "Rollout Guides" or other resources. 3. Assisting the RGM with training restaurant team members of new procedures or changes. 4. Participating in crew training and other actions in the restaurant to assure full and correct implementation. 5. If requested by the RGM, assisting with updating all manuals, resources and job aids as required. III.PEOPLE A.Maintains positive team member relations and a positive and productive workplace, which involves: 1. Building relationships with team members based on mutual trust and respect. 2. Communicating and following the Daland "5 Star" Vision and Core Beliefs. 3. Promoting teamwork. 4. Being familiar with benefits available to team members, and referring appropriate questions to the RGM regarding these benefits. 5. Informing the RGM of all team member grievances. 6. Performing correct and consistent administration of team member disciplinary procedures, and discussing all recommended discipline with the RGM. 7. Assuring compliance with various governmental regulations, such as ensuring that all team members are clocked in while working, complying with overtime laws, child labor laws, alcoholic beverage laws, anti-discrimination and anti-harassment laws, FLSA, EEO, etc. 8. Performing consistent administration of and compliance with Company policies and procedures. 9. Communicating effectively with the crew and management team. 10. Assuring team member understanding of the Daland Corporation organization structure and career opportunities within the Company. B. Assists the RGM with managing the size and quality of staff. The following are responsibilities of the RGM, but if requested by the RGM, the Shift Manager may assist with the following: 1. Planning, recruiting, and hiring to assure a full staff at all times and to assure adequate time for processing MVR's (motor vehicle reports), background checks, etc. Only the RGM is authorized to hire new team members; and Shift Managers are only permitted to interview applicants if authorized by the RGM. 2. Continuously recruiting and taking applications from job candidates. 3. If requested by the RGM, utilizing staffing tools, such as the Pizza Hut Hiring Zone and the team member Assessment; interviewing job candidates; and, checking their references. 4. If requested by the RGM, making recommendations to the RGM regarding the best qualified candidates. 5. Complying with Company employment practices and governmental regulations, including EEO, ADA Title I, etc. C.Assisting the RGM in training newly hired team members and team members preparing for promotions. This involves: 1. Following Company training policies and meeting Pizza Hut Training Standards. 2. Utilizing on-line training, trainer's guides, checklists, job aids, tests and other training resources to assure a thorough job of training. 3. Using the four step training process of: (1) Preparation (2) Show & Tell; (3) Guided Practice; and (4) Follow-up to assure the trainee can perform all tasks up to required standards prior to being allowed to perform the tasks "solo." D. Manages team member performance and supervises work. This includes: 1.Utilizing Coaching for Results, which includes: - a.Activating team member behavior. - (1)Providing guidance, direction, and reassurance to all team members. - (2)Communicating non-negotiable standards of performance to team members. - (3)Conducting team member meetings, group training sessions and Jump Start meetings. - (4)Assigning Team members tasks from the Opening, Closing and Maintenance checklist. - (5)Communicating job assignments for each shift to team members and assuring each team member works their assignment. - (6)Giving instructions to team members that are clear and assure understanding. - (7)Assigning team members to breaks. - (8)Sending team members home early if not needed due to business conditions. - (9)Calling team members in early, or calling extra team members to work to cover unanticipated surges in business volume. - (10)Assuring all opening, shift, and closing job duties are completed and performed correctly. - b.Evaluating team member behavior. - (1)Observing team member performance each shift. - (2)Working along side team members and assisting in the performance of their tasks, as needed.= - (3)Monitoring team member meals and signing team member meal guest checks. - (4)Ensuring adherence to alcoholic beverage laws of the local community - (5)Conducting regular, written performance appraisals on all subordinates, using the procedure and forms provided by the Company and within the time specified in compensation plans. - c.Responding to team member behavior with consequences. - (1)Taking action (corrective or positive reinforcement) to assure team member performance meets or exceeds standards. - (2)Providing ongoing counseling that gives praise and recognition to team members for jobs well done; identifies areas of performance needing improvement and methods for improving; and, if required, gives reprimands that are job focused. 2.Handling non-routine occurrences/emergencies and informing the RGM of such occurrences/emergencies. E. Assists RGM with developing promotable team members in his/her restaurant and promotable management for Daland. This includes: 1. Using Company training programs and resources to prepare candidates for promotions and to assure that the management team is 100% certified in management processes, systems, policies, and procedures. 2. Making recommendations to the RGM regarding which team members are eligible for promotion to Shift Manager/Leader. F. Assists RGM with personnel administration functions, which includes: 1. Assuring team members complete all required personnel documents such as W-4's, I-9's, Team member Acknowledgment, Arbitration Agreement, Delivery Driver Statement, New Driver Checklist, etc.; and, that these required documents are transmitted to the Home Office. 2. Documenting required payroll data for team members, including accurate recording of hours; 3. Managing worker's compensation claims, etc. in accordance with Company policies and procedures. 4. Maintaining personnel files on all team members, which includes filing all personnel documents; recording training dates, vacation dates, evaluation dates, pay increases, and absences; etc. IV. MARKETING A.Implements marketing programs to increase business. This includes: 1. Engaging in positive community/public relations for Pizza Hut. 2. Providing input for promotional ideas. 3. Displaying and maintaining Point of Purchase (P.O.P.) and other elements of national, co-op or local marketing programs; 4. Properly executing authorized marketing programs, including new product tests. 5. Taking initiative to recommend new opportunities for increasing business. V. FACILITIES A.Maintains a quality environment for our customers and team members. This includes: 1. Conducting routine Preventive Maintenance on the facility and equipment. 2. Taking corrective actions pursuant to the RGM's safety inspections. 3. Advising the RGM regarding non-routine problems and following up to assure such problems are corrected. 4. Maintaining cleanliness and sanitation in all areas of the restaurant. 5. Organizing all work space to ensure ease of operation. 6. Providing a quality work environment that is safe and complies with all OSHA regulations. 7. Cleaning and organizing refrigeration units. 8. Ensuring floors are clean and free from obstruction. 9. Keeping HVAC vents and filters clean. 10. Ensuring trash is disposed of promptly and according to security procedures. 11. Ensuring parking lot and grounds are free of trash and debris and taking action to correct deficiencies. 12. Ensuring all equipment is used according to proper operational procedures. 13. Keeping restrooms cleaned and stocked. 14. Keeping food prep areas cleaned and sanitized according to approved procedures. 15. Ensuring the daily cleaning and maintenance of all equipment. 16. Correcting any unsafe conditions. 17. Following up to ensure all Scheduled Maintenance and Daily CM&A items are completed. VI. ADMINISTRATION A.Effectively manages time, allocating an appropriate amount to each Key Result Area. B.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized. C.If requested by the RGM, orders inventory items used in the restaurant. This involves these processes: 1. Review of the Inventory on Hand is performed. The Inventory on Hand is compared to the Weekly Ideal Usage, which is obtained from the Product Cost Analysis report, and a determination is made as to the amount of each particular item to order. The order is then recorded on an order sheet, or is entered into the computer for electronic transfer of order information. 2. Amount ordered of each item may be adjusted upward or downward based on projections of upcoming sales trends, coupon impact, weather changes or other extra-restaurant environmental changes. 3. Calls in orders for supplies on the phone, or electronically submits order via computer. D.If requested by the RGM, conducts weekly inventory of all food, paper and beverage products used in the unit. This involves these processes: 1. Physically reviewing and counting the inventory on hand (which involves climbing shelves, bending, kneeling, etc.). 2. Rearranging inventory to assure proper rotation (first in, first out) and to make it easier to count and control. 3. Recording amounts of inventory on hand on the inventory form. E.If requested by the RGM, prepares the weekly labor schedules. This involves these processes: 1. Updating Guest Check Comments file in the restaurant computer to assist in forecasting labor hours. 2. Reviewing Guest Check Comments file and upcoming promotions that may affect sales during the upcoming week. 3. Forecasting anticipated sales volume by shift, by day and by week. The forecast is based on knowledge of any outside events that may influence sales such as coupons, promotions, etc. Particular consideration must be given to how sales are generated--that is, dine-in business contrasted to carry-out business or delivery business. 4. Updating sales forecasts in the FMS (computer system) based on outside events that may influence sales. 5. Reviewing requests for days off that have been turned in by team members and when possible allowing for requested days off. 6. Using experience, past schedules, Black Book information, Guest Check Comments, knowledge of team members' abilities, labor goals, and FMS (computer system) recommended labor schedule to assist in scheduling the proper number of team members each shift to meet sales volume and labor hour guidelines. 7. Obtaining the RGM's approval of the schedule, then posting the final schedule in accordance with Daland Corporation's policies and procedures. F.Performs daily accounting procedures. This includes these processes: 1. At close of business day requests a sales report from the FMS computer to determine total sales entered into the cash drawers throughout the system. 2. Any cash paidouts or miscellaneous deposits from the day are verified with what is in the system. 3. Cash on hand is counted and reconciled against total sales. 4. Total deposit is calculated, and a deposit is prepared. 5. Dough waste and PPP waste is documented and calculated on the form provided and filed for use in forecasting future prep levels. 6. All gift checks are counted and verified against prior counts less current gift check sales on the Gift Check Tracking form. G.If requested by the RGM, performs weekly accounting procedures. This includes these processes: 1. Completing, as required, the Weekly Sales Analysis and analyzing it. 2. Completing the Weekly Inventory. 3. Completing the payroll functions. 4. Analyzing the Daily Business Summary Report to determine performance in key measurement areas. 5. Preparing the weekly packet for the home office, using the checklist provided to assure all required items are included. 6. Calling any needed FRS numbers or statistics to the District Manager. H.Meets all deadlines and assures that subordinates meet their deadlines. I.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized. J.Maintains and updates required files, manuals, and reports. NON-ESSENTIAL FUNCTIONS: The "non-essential" functions are routinely performed by the person holding the Shift Manager's position and they are essential to the effective operation of the restaurant. However, these functions are considered "non-essential" to the position. The Manager on Duty is then accountable for assuring the delegated functions are correctly performed. A.Receives and stores inventory items used in the unit. This involves these processes: 1. Checking in products as received off delivery vehicles to verify product quality and that amount charged for on the delivery receipt/packing slip is correct when compared to amount received. Signing the delivery receipt/packing slips for amount of goods received. 2. Using a two-wheeled hand truck, assists and oversees other employees in proper storage of products. Weight of items varies. Generally, more than one person is available to perform this task. 3. Entering on inventory screen of the computer the amount and cost of each product item received as noted on the delivery receipt/packing slip. MINIMUM QUALIFICATIONS/REQUIREMENTS: The following are the qualifications and minimum requirements necessary for a person to perform this job. A.Ability to work a minimum of three (3) days and at least 30 hours per week, but must be available to work more than 30 hours per week if necessary due to business necessity. In addition to having the flexibility to work a variety of shifts, including late nights and weekends. B.Valid driver's license, insurance and automobile. Position involves taking large amounts of cash receipts to the bank at different times of the day including at night. Banks are generally at a distance requiring a person to drive to the bank. Position may also need automobile to pick up product, make pizza deliveries, etc. C.Able and willing to travel. Position requires occasional travel for training, new store openings and meetings, which may be held at a distance from home not feasible to drive daily. Overnight stays at an out-of-town location may be required during the training sessions, new store opening, and meetings for up to one week at a time. D.Telephone (cellular or land line) at residence. There are circumstances that may arise at the restaurant of which the manager must be informed while off duty. E.Sufficient physical agility to perform the functions of the position. This includes these processes: 1. Sufficient physical strength to lift most items used in the operation of the restaurant. 2. Sufficient communication skills. Position involves communicating with team members, superiors and customers. 3. Ability to move at a fairly quick pace and to remain stationary for periods of six to eight hours at a time. The position requires person to perform all of the above at different times and intervals as needed by the realities of the environment and the position. F.Ability to maintain a state of self-composure under conditions of stress and anxiety. Position routinely involves stress resulting from work overload, role ambiguity, conflicting demands from various customers, and team members. Person in this position must be able to function effectively under these conditions. G.Previous experience with this Company as a Shift Manager/Leader; or previous restaurant management experience with another Company. H.Sufficient mental and cognitive ability to perform the calculations and fill in the sales and product tracking forms used by the Company. Estimate is that ability to read, write and perform arithmetic procedures at the 12th grade level will be sufficient. I.Ability to perform all of the duties of the hourly team members and supervisors under this person's supervision. As time and circumstances dictate the person in this position may have to assist or take over the duties of an hourly team member in order to expedite good customer service. Also necessary in order to train new team members in this function. J.Ability to communicate effectively with a large variety of persons with diverse backgrounds. Position is one where incumbent provides direction and supervision to a variety of subordinates with diverse levels of education, differences in ages, and experience. Must be able to express ideas and concepts to these persons to assure teamwork through organization and leadership. EQUIPMENT USED: Standard restaurant office equipment such as calculator, telephone, and computer. "Pizza Wheel". This is a device with a handle and a round stainless steel blade that is used to cut certain types of pizza dough crusts. "Rocker Knife". This is a device about two feet long with a stainless steel handle that extends across the top of a stainless steel blade fashioned in a curve. It is used to cut certain types of pizzas by placing on the pizza and rocking the blade across the pizza surface. "Vegetable Chopper". This is a hand operated mechanical device used to slice whole raw vegetables into smaller pieces for use on the make table. "Crock". A generic term used to describe a variety of containers used to hold food items served on a salad bar. Knives, spoons, spatulas and other common utensils. "Make Table". An open topped, refrigerated, compartmented table for the storage of food items used in the preparation of products for customer orders. Has doors which allow access to interior refrigerated section below the table top where additional food items are stored as back-up for the items stored on top of the table. "Cut Table". A stainless steel table where cooked pizzas are cut into slices and where other products are assembled prior to serving them to the customer. "Oven". A power driven device operating at high temperatures used to bake food products. "Automatic Dishwasher". A mechanical device consisting of: (1) a dirty dish/rinse table, used to rinse and prepare dishes for washing; (2) dishwasher compartment, where dishes are washed with hot water, soap, sanitizing chemical and pressurized water; and, (3) clean dish/drain table, where clean dishes drain, dry and are sorted for storage. "Dough Proofer". A metal cabinet heated to approximately 95 degrees Fahrenheit, in which panned dough is placed to obtain the correct rise in the dough. "Three Compartment Sink". A stainless steel sink, separated into three compartments used to wash, rinse and sanitize all kitchen tools, and smallwares not washed in the automatic dishwasher. "Pan Gripper". This is a mechanical device used to grip certain types of pizza pans for purposes of lifting or carrying when they have been heated to a high temperature. "Portion Cups". These are pre-measured cups used by Pizza Hut restaurants for portioning cheese and toppings for pizzas. "Scales". This is a small table model scale used to weigh and portion ingredients used in the recipes of various products. "Pan Separators". These are plastic items, of varying shape, diameter and circumference, used to separate pans filled with dough to protect the dough inside the pan from contamination and to allow pans to be stacked for storage. "Dough Perforator". This is a mechanical device consisting of a handle attached to a small wheeled drum that is dotted with metal protrusions. It is used to perforate certain types of dough prior to topping to prevent formation of bubbles during baking. "Cutting Board". This is a hard surface board, rectangular or square in shape, on which pizzas and other food products are cut. "Reach In". A refrigerated piece of equipment with doors which open to allow dough or pizza ingredients to be stored inside for easy access. "Scraper Block". A device with a stainless steel blade and a wooden handle in a rectangular shape used to cut dough for portioning, and scraping the make table/cut table surfaces off for cleaning. "Prep Table". A table about 34 to 36 inches high, with a stainless steel top. The table is used as a work surface for the preparation of many ingredient items used in the Pizza Hut. "Kitchen and Dining Utensils". Such as knives, spoons, spatulas, etc. "Plates, Bowls, Mugs, Tumblers". and other items to serve food and beverages to customers. "Spoon". A stainless steel device with a long handle and a curved end used for applying sauce to prepared dough. "Pan". A round metal device with a raised edge for holding dough prior to topping and baking. "Walk-in". A refrigerated compartment of sufficient size to allow the individual to actually walk into the refrigerated compartment to obtain or store perishable items. Compartment may be sufficiently cold to freeze items. "Freezer". A refrigerated box maintained at sufficient cold temperatures so as to freeze items stored inside. "Ice Machine". A device that automatically receives water, freezes it, and stores it as ice in an attached storage bin. "Soda Dispenser" (pop machine). A device that mixes syrup and carbonated water and dispenses carbonated soft beverage (soda, pop). "Point of Sale Computer". Electronic device used in tracking orders, inventory, payroll information. Contains cash drawer used to make change for customer transactions, track paidouts, delivery orders, dispatching. "FMS" Field Management System. Software used on the point of sale computer that provides management information necessary in managing the day to day operations of the restaurant. Miscellaneous equipment such as a telephone, carry-out boxes and bags, hand towels, etc. Serving tray, ticket book, bus tub, flatware and other small items. Note: Many restaurants have additional equipment such as beer boxes, spaghetti magic machine, etc. PLACES WHERE WORK IS PERFORMED: This work is performed on the employer's premises. Location of premises may vary throughout the employer's Company. This job description was developed by observing the work in process and from information provided by the management of Daland Corporation.

$15.53- $17.51 per hour Employer: DRM Arby's Hourly Assistant Manager (45-Hour Work Week) Why should you join the DReaM Team? • To be part of a family focused culture that allows you flexibility in your schedule to achieve your family dreams, improve your quality of life, an inspire the customer!, • As a member of our team you will have the opportunity and support to develop your professional and personal skills by participating in our free leadership development curriculum., • Additional benefits to you can include; free and discounted meal benefits, comfortable working attire (You can wear JEANS!), career advancement opportunities, as well as health benefits!, • Health/Dental/Vision/Life Insurance*, • Long Term Disability*, • Short Term Disability*, • Paid Time Off*, • Bonus Opportunities*, • 401(k) Plan*, • Inspire and supporting your team to provide their best service to the customers in ensuring they meet their hunger needs, to fulfill their DReaM's in making a difference in our communities. Examples including but not limited to:, • Lead and inspire your team to ensure our customers have a positive and inviting experience by providing positive feedback and setting goals., • maintain adequate staffing levels by assisting in the development of weekly team schedules, interviewing, and hiring of new DReaM Team members., • Ensure the restaurant remains clean and provides a safe environment by utilizing maintenance and food safety guidelines., • Assist in restaurant operations management in inventory control and record keeping., • Be adaptable to a variety of situations to support your team's abilities and knowledge to handle their roles in meeting customer needs., • Remain calm and utilize your knowledge to help diffuse and resolve customer issues and employee wellness concerns., • provide coaching, training, and positive feedback to your team in developing their professional and personal skills to take on new challenges., • Make positive and inspiring relationships with customers and coworkers to fulfill yours and their quality of life., • The desire to grow and succeed in your personal * professional development. Ex: Display strong, excellent, and effective people orientated relationship skills., • Ability to occasionally lift up to 50lbs, and use your hands to prepare the meatiest sandwiches., • Display drive, determination, punctuality, and maintain responsibility in working scheduled shifts., • Have experience leading a diverse team in a restaurant capacity preferred., • Adequate driving record t include valid driver's license & insurance., • Ability to work flexible hours an work independently as well with a variety of personalities., • Background check completed satisfactorily & be at least 18 years old. *Based on Eligibility

Receptionist / Administrative Assistant Pro-Active Engineering has an opening for a Receptionist / Administrative Assistant. The Receptionist / Administrative Assistant is the first impression of the company and are a detail-oriented and customer-focused administrative professional responsible for managing front desk operations and providing comprehensive office support. It is extremely important that the person in this role is reliable and punctual as it is a coverage position. The scheduled hours for this position are 8am-4:30pm, Monday through Friday and directly correlate with the company's business hours. Essential Functions • Answer and direct incoming phone calls, provide accurate information and respond professionally to callers' needs., • Welcome and assist guests and customers by managing the visitor check-in process, completing visitor logs, notifying team members of arrivals, coordinating access to the production floor, tracking visitors while on-site, and ensuring proper sign-out procedures., • Perform data entry tasks to support training, quality assurance, and production initiatives, ensuring accuracy, completeness, and timeliness of information., • Manage office supply inventory for the plant, including tracking stock levels, ordering supplies, and ensuring materials are available to support daily operations., • Coordinate conference room and break room scheduling by managing calendars, organizing meetings, preventing double bookings, communicating with meeting owners as needed. This includes making sure spaces are clean, organized, and prepared for meetings or events., • Provide support during monthly all company lunch meetings by participating in set-up, tear down, clean up and audio visual requirements., • Perform general administrative duties, including filing, creating and maintaining documents, organizing records, and preparing presentations or spreadsheets using tools such as Microsoft Excel, • Enter and verify data with a high level of accuracy, ensuring information is properly recorded and maintained., • Perform copying, scanning, and document preparation tasks to support efficient document management and distribution., • Support projects by assisting with task coordination, monitoring progress, and helping ensure deadlines and deliverables are met., • Follow and support the company's ISO Quality Management System policies and procedures., • Perform additional administrative or operational duties as assigned by management.Competencies, • Customer Service Orientation, • Written and Verbal Communication, • Organization and Time Management, • Attention to Detail and Accuracy, • Coordination and Problem Solving, • Adaptability and Ability to Multitask, • Teamwork OrientatedRequired Education and Experience, • High school diploma or GED required., • 1–2 years of experience in a receptionist, administrative assistant, or office support role preferred., • Strong customer service, communication, and interpersonal skills, with the ability to interact professionally with visitors, employees, and external partners., • Excellent organizational and time management skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment., • Computer proficiency with the ability to type 40–60 words per minute, • Proficiency in Microsoft WordMicrosoft ExcelMicrosoft PowerPoint, and Microsoft Outlook. Experience maintaining records, updating presentations, spreadsheets, and reports using tools in the Microsoft Office suite., • Familiarity with standard office equipment, including printers, scanners, and multi-line phone systems., • Demonstrated attention to detail with the ability to perform accurate data entry and maintain organized records., • Ability to work independently while collaborating effectively with cross-functional teams., • Demonstrated adaptability and flexibility to support changing business priorities and operational needs., • Ability to maintain confidentiality and professionalism when handling sensitive or proprietary information.Preferred Education and Experience, • Associate degree in Business Administration, Office Administration, or a related field., • Two+ years in a receptionist, administrative assistant, or office support role. PI8dc7331aea4e-31181-39970062

POSITION SUMMARY: Leads a store business unit, focusing on creating a consistent and positive customer experience. Assists in the supervision and oversight of all team members and business operations, monitoring and facilitating all production and retail processes, pick-up and delivery, shipping and quality control processes. Manages store in the absence of the Store Manager. The Store Assistant Manager is required to perform all functions normally performed by the team member. GENERAL DUTIES AND RESPONSIBILITIES (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) • Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers, • Evaluates the efficiency and productivity of team members in creating positive customer experiences, • If necessary, resolves customer disputes and complaints to ensure timely resolution and customer satisfaction, • Creates a customer focused environment in all areas of the store (production, retail, self service, and shipping) and monitors the store ensuring a clean and professional environment, • Establishes and manages a process for customer flow in the store to improve service experience ensuring customers needs are met quickly and quality products are delivered, • Provides training and development of team members on assigned shifts by monitoring goals and providing feedback, • Interviews job applicants, complies with all company hiring policies and assists Store Manager with the hiring of team members, • Coaches, counsels and provides feedback to team members on their performance and to ensure adherence to company policies and standards, • Maintains communication with the Store Lead Consultant and/or production team to ensure deadlines are met and quality checks are being performed, • Oversees shipping related services and activities, • Responsible for communication with the Store Manager and team members on daily/weekly/monthly goals, performance to plan, key performance metrics, customer issues and company initiatives, • Complies with and enforces FedEx Office established policies and procedures and maintains an environment of controls, • Assists Store Manager in review and transmission of payroll and daily close out of POS, • Performs all other administrative duties as needed or requested including without limitation scheduling, payroll management, training compliance, daily close-out of POS, bidding, ordering and receiving supplies and inventory controls, • All other duties as needed or required MINIMUM QUALIFICATIONS AND REQUIREMENTS • High School diploma or equivalent education, • 1+ year of related experience, prior supervisory experience preferred, • For new hires, must meet all FedEx Office employment qualifications in force at time of hiring, • For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook ESSENTIAL FUNCTIONS • Ability to stand during entire shift, excluding meal and rest periods, • Ability to move and lift 55 pounds, • Ability, on a consistent basis, to bend/twist at the waist and knees, • Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members, • Ability, on a consistent basis, to perform work activities requiring cooperation and instruction, • Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure, • Ability, on a consistent basis, to maintain attention and concentration for extended periods of time, • Ability, on a consistent basis, to work with minimal supervision, • High School diploma or equivalent education, • 1+ year of related experience, prior supervisory experience preferred ESSENTIAL FUNCTIONS: • Ability to stand during entire shift, excluding meal and rest periods, • Ability to move and lift 55 pounds, • Ability, on a consistent basis, to bend/twist at the waist and knees, • Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members, • Ability, on a consistent basis, to perform work activities requiring cooperation and instruction, • Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure, • Ability, on a consistent basis, to maintain attention and concentration for extended periods of time, • Ability, on a consistent basis, to work with minimal supervision Pay Transparency: Pay: Additional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions. • Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility., • Applies Quality concepts presented at training during daily activities., • Know Your Rights FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law. For more information, click here.

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use.I further attest that all information I submit in my employment application is true to the best of my knowledge. Job DescriptionPlease take thisvirtual tourto get a sneak peek of one of our Plasma Donation Centers. At BioLife, you’ll find more than just a job- you’ll discover a supportive, inclusive, and mission-driven culture where your contributions matter. Whether you’re beginning your career or seeking new opportunities for growth, we provide clear pathways for professional development, including advancement into leadership roles.The expected availability for is role includes evenings and rotating weekends. Scheduling needs may vary based on business operations.This role is eligible for $3,000 sign on bonus! What We Offer:Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed. • Comprehensive benefits starting on Day 1 – because your well-being matters, • On-demand pay – access a portion of your earned wages before payday, • Debt-free education opportunities – earn your degree or certifications with no out-of-pocket costs, • Paid training – we’ll set you up for success from day one