Customer Service jobs in Pennsylvania - Page 15

Vaccine Customer Representative.The Vaccine Customer Representative (VCR) supports customers by providing clinical information on our Company's vaccines, as well as education and resources.They do this to support customer operational and financial needs such as reimbursement information and contract

Bilingual Customer Service Representative II (Spanish/English). Join the Conduent Customer Service Team. The call center located in Middletown, Pennsylvania is a growing, high volume call center that services child support service calls for the Commonwealth of Pennsylvania.

This position is responsible for managing global accounting operations, including consolidation and elimination processes, intercompany accounting, corporate accruals, acquisition and divestiture accounting, account reconciliations, and financial reporting. The Accounting Manager reports directly to

We are seeking a Customer Service Representative to oversee and support our customer accounts. Monitor performance and work towards achieving key performance indicators (KPIs) and provide an excellent service to customers. Evaluate customer feedback and identify ways to maximize customer satisfactio

We are searching for qualified customer service reps with personality and people skills.

The Reservation Sales Agent is responsible for handling high call volume, providing detailed information and visual descriptions of the resort experiences to the customers ultimately converting inquiries into bookings. Job Title: Reservation Sales Agent.

Join our growing team as a United Airlines Customer Service Agent to manage daily responsibilities with a focus on quality and efficiency, assist with organizing, stocking, and general upkeep, and gain knowledge of company offerings to better serve clients.

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.Store associates are also expected to promptly resolve any customer concerns and ensure maximum client sat

Lead Client Communications Consultant. Join Vanguard's Personal Investor Marketing team as a Lead Client Communications Consultant, where you will play a crucial role in shaping how we connect with clients.

The TAM performs ongoing technical account oversight and manages the technical relationship with the customer. TheTechnical Account Management Teamproactively supportsour customers in meeting their goals and overcoming any technical challenges encountered using the Relativity suite of products. As a

Minimum of 18 months experience in a clerical or customer service related position, preferably in health care of plasma collection environment or equivalent combination of education and experience. CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry,

Minimum of 18 months experience in a clerical or customer service related position, preferably in health care of plasma collection environment or equivalent combination of education and experience.

Customer Service Advisor's (CSA) are charged with providing excellent customer service while identifying sales opportunities and performing account transactions. CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Custome

Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Job Title: Clinical Service Specialist. Maintains clinical skills necessary to perform duty job.

Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Strasburg Rehab Center is hiring for a full time Clinical Service Specialist to join their team!. Maintains clinical skills necessary to perform duty j

We are searching for qualified customer service reps with personality and people skills.

We are currently accepting resumes for the position of Customer Service Associate Supervisor, conveniently located within Center City of Philadelphia. Customer Service Associate Supervisor. As one of the nation's premier minority-owned companies, we are a high performance provider of business proces

Salesforce, HubSpot) and sales tracking/reporting. Regularly report on sales activities, pipeline progress, and forecasts to management. Use a variety of sales strategies, including cold calling, networking, and referrals, to build a strong pipeline of potential clients.

Deliver exceptional care, support our clients, and grow your career join Hickory Veterinary & Specialty Hospital as a Client Service Representative!. Are you a people-person who thrives on making connections, solving problems, and supporting both pets and their families? At Hickory Veterinary & Spe

The journey to Valvoline Instant Oil Change (VIOC) is different for everyone.

We have an immediate need for a high-energy, hyper-organized, passionate customer service rep at our Doylestown location. Provides and maintains the highest level of customer service. Ensures that all front desk systems are followed such as proper Member Check-In, telephone inquiries (general and sa

This Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. Provide superior, efficient customer service by understanding and communicating rental terms and condit

Retail Administrator Full Time If you are the type of person that is excellent at multi-tasking and enjoys working in a retail environment this administrative position will be a great fit for you! The full time Retail Administrator position will provide you with the opportunity to excel in the retail sales field. You will be expected to work in a team and communicate effectively with associates, clients and customers. The ideal candidate will have prior retail management and sales experience with an understanding of retail reporting systems. Working independently or with a team, communicating affectively with associates, clients and customers are attributes one needs to possess for this admin job. Take this opportunity to join a company that offers competitive pay rates and top-notch training. Grow your career with the company, the leading sales and marketing agency in all of North America. What We Offer: • Support CORE Management, • Pull and analyze reports from the Retail database, • Maintain Authorizations in the Retail database, • Post and maintain files on the CORE Connects Web site, • Work directly with Retail Sales Associates in support of Managements objectives, • Maintain Trackers for various functions within CORE on the Connects Web site, • Education Level: High School Diploma or GED, • 1-3 years of experience in administrative or retail environment. Prior sales and marketing or industry experience preferred, • Intermediate level skills in Excel, Power Point, and basic Access skills, • Must have a complete understanding of retail reporting system including how to input information and pull reports, as well as serving as a contact for new users, • Must be able to effectively communicate and deal professionally with associates, clients, and customers, • Must be able to prioritize tasks, handle a variety of tasks at one time and adapt to a changing work environment, • Must be a team player, • Must perform the job safely and utilize proper safety techniques and use of equipment when appropriate. Job Will Remain Open Until Filled

Dave & Buster's - Harrisburg is looking for a full time or part time Restaurant Staff team member to join our team in Camp Hill, PA. The Restaurant Staff team member is responsible for customer service and commitment to excellence through meeting or exceeding hospitality and service standards. Resta

Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub.We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide.We focus on the Oil & Gas, R

Clinical Oncology Account Manager.Patients and Physicians rely on our diagnostic testing, information, and services to help them make better healthcare decisions.These are often serious decisions with far reaching consequences, and require sensitivity, tact, and a clear dedication to service.It's ab

The BioProduction Account Manager position sits in the commercial organization supporting the BioProduction Division portfolio which provides biotechnology and biopharmaceutical customers with integrated solutions across the entire bioprocessing workflow. How you will make an impact: You will be res

In this role, youll work alongside top-tier sellers, solution architects, and customer success managers to lead digital transformation efforts and deliver tangible business outcomes. As an experienced Consulting Account Manager, this role will give you the opportunity to accelerate your career growt

Building on its history of innovation, Carpenter Technology's wrought and powder technology capabilities support a range of next-generation products and manufacturing techniques, including novel magnetic materials and additive manufacturing. Carpenter Technology Company offers a competitive salary a

In this role, you will sell human resources technology within a designated geographic territory to cultivate new business opportunities and drive strategic discussions around Human Capital Management (HCM) initiatives for companies with 50 -- 999 employees. In addition to selling cloud-based human r

Risk Strategies is an Accession Risk Management Group company, with over 200 offices and more than 5,000 employees across the U. Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientatio

Job Description Bilingual Call Center Rep (Spanish/English) – $19/hr | Full-Time | Monday–Friday | No Nights or Weekends Use your bilingual communication skills to build a stable career—not just another call center job. Join Abel Personnel, a trusted company with over 55 years of experience connecting great people with rewarding opportunities, to work in a local call center. We’re hiring Bilingual Call Center Representatives (Spanish/English) who bring professionalism, reliability, and excellent customer service to every call. If you’re dependable, detail-oriented, and take pride in helping others, this is the perfect opportunity to end the year strong and start the next with a team that values you. What You’ll Do • Handle inbound customer calls in both English and Spanish., • Provide clear, accurate, and courteous assistance on every interaction., • Document calls and follow established procedures with attention to detail., • Meet individual and team goals while contributing to a positive, supportive work culture., • Demonstrate reliability and consistent attendance—key traits for success here. Why You’ll Love Working Here • $19/hour starting pay, • Full-time schedule: Monday–Friday, 9 AM–6 PM (no nights or weekends), • Comprehensive benefits: Health, dental, vision, and life insurance, • Paid training & time off: 40.25 hours of PTO, paid holidays, and referral bonuses, • Career stability: Structured environment with opportunities for long-term growth, • Team culture: Supportive, professional, and respectful workplace What We’re Looking For • Bilingual proficiency: Fluent in both Spanish and English (verbal and written), • Experience: At least 1 year in a call center or high-volume customer service role, • Education: High School Diploma or GED required, • Reliability: Dependable, punctual, and consistent attendance, • Professionalism: Strong communication and problem-solving skills, • Technical skills: Comfortable navigating multiple computer systems Work Details • Shift: Daytime, Monday–Friday (no weekends or late nights), • Location: In person, • Requirements: Background check, drug screening, and reference verification Join Abel Personnel Today Be part of a well-established company that values your bilingual skills, dedication, and professionalism. Apply today and take the next step in your customer service career with a team that recognizes and rewards your reliability. Abel Personnel is an Equal Opportunity Employer. Company DescriptionA trusted family-owned company since 1969, we are one of Central Pennsylvania's oldest and most respected recruitment firms. Based in Harrisburg, we offer flexible staffing, placement, and recruitment services across diverse industries. Our personalized approach ensures the best match for both clients and candidates. Working with our staffing firm means you’ll enjoy several benefits: our services are completely free for candidates, and you gain access to exclusive opportunities that may not be publicly advertised. Our experienced recruiters work directly with hiring managers, ensuring your qualifications are seen by decision-makers. We also provide personalized resume recommendations, helping you stand out and showcase your skills effectively. From interview preparation to offer negotiations, we guide you through every step of the hiring process, saving you time and effort. We are proud to be an equal opportunity employer, committed to providing fair and inclusive employment opportunities for all. This policy covers every aspect of employment, from recruitment and hiring to training and advancement, ensuring a workplace that values diversity and equity. Let us help you find your next great opportunity—start your journey with us today!A trusted family-owned company since 1969, we are one of Central Pennsylvania's oldest and most respected recruitment firms. Based in Harrisburg, we offer flexible staffing, placement, and recruitment services across diverse industries. Our personalized approach ensures the best match for both clients and candidates.\r\n\r\nWorking with our staffing firm means you’ll enjoy several benefits: our services are completely free for candidates, and you gain access to exclusive opportunities that may not be publicly advertised. Our experienced recruiters work directly with hiring managers, ensuring your qualifications are seen by decision-makers. We also provide personalized resume recommendations, helping you stand out and showcase your skills effectively. From interview preparation to offer negotiations, we guide you through every step of the hiring process, saving you time and effort.\r\n\r\nWe are proud to be an equal opportunity employer, committed to providing fair and inclusive employment opportunities for all. This policy covers every aspect of employment, from recruitment and hiring to training and advancement, ensuring a workplace that values diversity and equity. Let us help you find your next great opportunity—start your journey with us today!

Job DescriptionDescriptionAbout the Role: Elite Branding is seeking a dedicated Entry Level Customer Service Assistant to join our team. In this role, you will be the first point of contact for our clients, helping to resolve inquiries and provide exceptional service. As part of our customer service team, you will have the opportunity to grow professionally and play a crucial role in maintaining positive client relationships. Key Responsibilities Responsibilities: • Assist customers with inquiries, product information, and service support via phone, email, and in-person interactions., • Address and resolve client concerns promptly and professionally., • Collaborate with various departments to provide accurate information to customers., • Maintain detailed records of client interactions and transactions., • High school diploma or equivalent., • Strong communication and interpersonal skills., • Ability to work efficiently in a fast-paced environment., • Excellent problem-solving abilities., • Competitive salary: $52,000 - $70,000 per year, • Health insurance, • Paid time off, • Employee development programs, • Supportive and collaborative work environment

Job Description Now Hiring for our Food Truck! Full and Part Time Available Events in Chester County PA Food Truck will also operate out of Cochranville site Job Description: • Take customer orders with a smile and great customer service, • Prep and serve food according to recipe and food safety standards., • Handle cash and card transactions accurately., • Keep the truck clean, stocked, and running smoothly., • Help with the set up and breakdown before and after events., • Bring a positive attitude and high energy., • Be able to work with a quick speed of service to provide quick wait times to customers. Landhope Farms Store 1 101 E. Street Road (Located Near Unionville - Chadds Ford High School) Kennett Square, Pa 19348 Full and Part Time Positions Available Customer Service Associate – Our Frontline Ambassador Reports to: Store Manager Department: Store Operations The job in a nutshell: The Customer Service Associate is the frontline ambassador for our brand. The number one priority of our associates is to ensure a superior customer service experience for all the patrons of Landhope Farms. This includes, but is not limited to, supporting our loyalty program, producing high quality food from our deli, ensuring freshness of our hot beverage program and leaving the customer with a desire to return, where they know our service level is consistent amongst all locations. Our associates are required to learn the cash register procedures, food preparation procedures, hot and cold beverage procedures as well as retail selling floor policies and procedures with safety as the main focus. All associates will be expected to finish our online training platform prior to being able to work face to face with customers. This online training gives all associates a solid background into the company’s expectations and a bird’s eye view into safety, cash handling procedures, foodservice safety and other pertinent and important foundational principles of our business. Adherence to Uniform Policy Landhope Farms employs a strict uniform policy to ensure a consistent brand is visually seen by all our customers. The policy can be found in the employee handbook and must be confirmed upon new hire paperwork completion. Front Line Expectations • Offer superior customer service to the patrons of Landhope Farms., • Operate the cash register, scan items, bag merchandise and make/provide change for purchases., • Comply with federal and state laws by requesting personal identification from customers who are purchasing tobacco and/or alcohol., • Maintain proper cash levels in register drawer, routinely checked through system by management., • Consistently monitor the outside of the store for safety purposes., • Stock and refill register area inventory., • Greet customers and provide an enjoyable shopping experience for all customers. Respond to customer requests in a timely manner., • Complete indoor housekeeping functions including cleaning, dusting, mopping and emptying trash in all areas of the store. Work with a variety of cleaning supplies and chemicals., • Complete outdoor housekeeping functions including cleaning, power washing, sweeping, picking up and emptying trash, and keeping sidewalks/parking lot safe. Work with a variety of cleaning supplies and chemicals, salt, spill absorbents, etc., • Stock shelves with products and supplies to ensure in stock conditions at all times including dry storage, deli area, refrigerated/freezer items and grocery items., • Work in refrigerated cooler and/or freezer for extended periods of time in temperatures around or below freezing. Stack, lift, move and empty filled crates. Use a ladder when stocking higher shelves., • Check expiration codes and inspect all items once during shift. Properly rotate product, pull expired items, utilizing proper inventory documentation of all spoilage and store use items., • Follow all Landhope Farms safety and security initiatives., • Follow all company policies and procedures as outlined in Landhope Farms’ Policy Manual, training materials and other publications., • Responsible for taking out trash., • Perform any other additional duties when assigned by store management. Hot & Cold Beverage Expectations • Work in the coffee area and observe coffee thermals to determine need for refills., • Fill coffee basket with filter and coffee grinds; brew coffee., • Carry coffee thermals from brewing area to coffee station as needed., • Stock cups, lids, straws, coffee mixers and milk/cream in self-serve coffee area.., • Fill and maintain our self-serve cappuccino machine available to all customers, • Keep entire coffee area clean at all times., • In some stores, this also requires the functioning and maintenance of our specialty beverage BUNN machine. Daily and weekly maintenance must be completed and is the responsibility of the deli associate and/or cashier., • Remove trash from the coffee area, maintaining a safe and appealing area for our customers to prepare their beverages., • Maintain and keep clean the fountain machines. This would include bending and lifting a BIB (Bag in Box) product to affix to the fountain system for dispensing., • Fill all cups, lids and straws for the fountain machine – ensuring all supplies are readily available for our patrons., • Maintain, stock and clean ICEE frozen beverage machines., • Fill all cups, lids and straws for the ICEE frozen beverage machines, including ensuring the product is readily available by replacing the BIBs of product in the ICEE product area., • Perform any other additional duties when assigned by store or deli management. Food Service Expectations • Follow proper coding procedures. Check expiration codes and inspect all items once during shift. Pull expired items, document and discard., • Inspect all food items in deli to ensure the proper temperature and freshness. Maintain the quality of all food items, realizing freshness is our number one priority in our food program., • Adhere to all Landhope Farms safety standards., • Check Radiant kitchen monitors for orders and begin filling by making food according to customer specifications and requests., • Wrap and label food orders. Hand orders to customers for purchase at register., • Work with a variety of kitchen utensils and equipment including knives, slicer, ovens, steam tables, etc., • Retrieve perishable items from refrigerator/freezer for replenishment and stocking., • Slice lunch meat and cheese using deli slicer. Note: NO associate under the age of 18 is permitted to use the deli slicer., • Perform general housekeeping, including dish washing and sweeping, etc., • Utilizing PPE (personal protective equipment), perform all cleaning and maintenance of ovens, fryers, refrigerated areas, panini grills and steam tables to ensure foodservice sanitation requirements are exceeded., • Perform any other additional duties when assigned by store or deli management. Requirements: • Ability to comprehend and perform all safety practices, both inside the store and outside the store, • Our associates must love to smile! Our customers deserve it!, • Ability to professionally handle change, • Customer Service oriented, including suggestive selling of promotions and our loyalty program, • Strong interpersonal skills, both with customers and co-workers, • Effective communication skills, both with customers and co-workers, • Reliable transportation, • Ability to work all shifts, holidays and weekends, based on business needs., • Must be able to perform the essential expectations of this job with or without a reasonable accommodation, • Must be at least 16 years old to be considered for this position. Please Note: This list of expectations and requirements is not all-inclusive, but signifies the basic job description of an associate at Landhope Farms. Our business is ever-changing and with those changes also come alterations to the job descriptions and expectations.

Job Description Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role: 1. Must have an active Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Easton, PA. This is an in-office position. Responsibilities include but not limited to: • Establish customer relationships and follow up with customers, as needed, • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification, • Use a customer-focused, needs-based review process to educate customers about insurance options, • Salary plus Signing Bonus, • Bonus based on performance, • Paid Time Off (vacation and personal/sick days), • Paid Training & Development, • SIMPLE IRA matching, • Valuable experience, • Property & Casualty license (required), • Life and Health license (required), • Excellent interpersonal skills, • Excellent communication skills - written, verbal and listening, • People-oriented, • Organizational skills, • Self-motivated, • Detail oriented, • Proactive in problem solving, • Dedicated to customer service, • Able to learn computer functions, • Pride in getting work done accurately and timely, • Ability to work in a team environment, • Ability to multi-task, • Provide timely and thorough activity reports to agent, • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Job DescriptionPosition Title: Customer Service AssociateLocation: Goodwill, Upper Darby, PA Part TimePay Rate: $15.25 per hourOpen Availability RequiredPOSITION PURPOSE:The Customer Service Associate oversees and participates in all sales floor and backroom store activities in addition to maintaining a professional manner to ensure maximum internal and external customer satisfaction. Responsible for ensuring the security and protection of company assets. ESSENTIAL FUNCTIONS AND BASIC DUTIES: • Follow safety policies and procedures ensuring maximum safety, security, and protection of all customers and company assets., • Perform Counterpoint Point of Sale functions and transactions; ensue safe and accurate handling of all cash drawer funds, media, and Goodwill property; accountable for overages and shortages., • Ensure all merchandise is displayed/stocked in its proper department and in accordance with merchandising procedures. Perform necessary housekeeping duties, including, but are not limited to, cleaning and recovery of sales floor, dressing rooms and production/processing areas, sweeping, mopping, dusting, and vacuuming as needed, maintaining order in all departments, including clothing, domestics, shoes/accessories, wares, books, and furniture., • Responsible to assist as needed in production areas including textiles, WEB and ASH. In addition, to assisting in accepting donations., • Follow company policy and procedures according to Goodwill Employee Handbook and SOPs applicable to job position., • Ensure maximum customer satisfaction. Work cooperatively with all consumers, community groups, co-workers, and subordinates to promote the achievement of the company mission., • Ability to work varied hours/days as business dictates., • All other duties as assigned (i.e. cleaning, recovery).EDUCATION/EXPERIENCE:High school diploma or GED equivalent preferred, along with a minimum of 1-3 months of related experience and/or training or equivalent combination of education and experience. WORKING CONDITIONS:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to mechanical parts. The noise level in the work environment is usually moderate. To ensure safe working conditions, personal protection equipment (PPE) required for this position includes: hand protection; eye protection when handling material. PHYSICAL ACTIVITIES AND REQUIREMENTS: FINGER DEXTERITY: The ability to make fast, simple, repeated movements of the fingers, hands and wrists.TALKING: Talking to others to convey information effectively and to communicate information and ideas in speaking so others will understand.AVERAGE VISUAL ABILIITES: The ability to see details at close range (within a few feet of the observer). Specific vision abilities required by this job include close vision, distance vision, color, vision, peripheral vision, depth perception and the ability to adjust focus.PHYSICAL STRENGTH: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand and walk; use hands to finger, handle or feel; reach with hands and arms; and talk of hear. The employee is regularly required to stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 30 pounds. INTENT AND FUNCTION OF POSITION DESCRIPTION:Position descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Supervisors may assign additional functions and requirements as deemed appropriate.Position descriptions are not intended as and do not create employment contracts. Goodwill Industries of Delaware and Delaware County, Inc. maintains its status as an at-will employer.

Job DescriptionSalary: Job Description: Personal Lines Account Manager Element Risk Management 's Core Values • Proactive Stewardship. We manage and protect the relationships and resources entrusted to us with the utmost care., • Confident Humility.We approach our work with self-assurance and expertise, while remaining open to learning and valuing the insights of others., • Unshakable Integrity.We commit to honesty, transparency, and doing what is right even when faced with adversity or no one is watching., • Continuous Improvement.We seek opportunities to enhance our skills, processes, and services while fostering a spirit of excellence, innovation, and growth., • Relentless Perseverance.We embrace challenges with tenacity, discipline, and endurance. Position Overview: The Personal Lines Account Manager is responsible for managing and servicing an assigned book of personal lines business, by analyzing customers individual needs, evaluating options, and offering tailored insurance solutions. The Personal Lines Account Manager is responsible to build and sustain relationships with existing customers and to promote the agency.The primary line of business is personal lines in Property and Casualty. Key Responsibilities: At all times, the Personal Lines Account Manager shall: Market, service and promote the Agencys products and services to develop and retain customers. Service/Manage a designated group of customers, including: analyzing the needs of the customers, evaluating and answering questions regarding coverage, and determining the most suitable product for the customer. Actively manage accounts prior to renewal to identify concerns, external competition, exposure changes and additional coverage needs. Assist existing policyholders through the renewal process with strong communication and market knowledge. Educate customers on policy/product features, advantages and disadvantages. Remarket accounts as necessary. Independently develop and maintain strong knowledge of the marketplace and strong working relationships with company representatives, and underwriters when applicable. If no coverage is available in the admitted market, investigate risk placement alternatives, if available. Prepare submissions, and discuss pricing, policy conditions, and terms with selected carriers. Review all quotations with recommendations as to the best options for price, coverage and risk alternatives. Manage quotes, proposals to customers, and bind coverage with insurance carriers within agency authority. Secondary Responsibilities: Collaborate with producer and supervisor to provide feedback on customer and/or market conditions. Handle telephone calls and personal visits from customers pertaining to their individual risks and coverage requirements, claims, new business, remarkets and additional lines of coverage. For all managed accounts, ensure that all renewals and all requests for changes, endorsements,etc. are properly implemented and comport with the various company requirements. Other duties, as assigned. Knowledge, Skills, and Abilities: Performs duties independently with little or no supervision, operating from established directions and instructions. Decisions are made within general agency constraints and insurance laws, and require independent decision-making. The position involves daily contacts with customers and carriers, which encompasses information exchange, problem solving, quoting, and/or negotiations, significant contact with customers to collect information on any changes to the customers characteristics and to analyze the customers continued exposure and tolerance to risk, as well as review coverage options and risk management/prevention strategies. Thorough technical knowledge of personal lines insurance, including an understanding of personal lines insurance forms and risk alternatives. Outstanding verbal and written communication skills. Qualifications: Education:Bachelors degree from a four-year college or technical school, or equivalent combination of education and relevant experience. Experience:Insurance experience a plus. Specialized Skills, Knowledge or Licensure:Possess or pass the requirement to be a licensed Property & Casualty insurance producer. Continuing Education/Training:as required by applicable statutes and regulations. Other Relevant Remarks: This position description describes the general nature and level of work performed.It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position.This position description is not intended as and does not create a contract of employment between the Agency and any individual employee.The Agency reserves the right to change this position description at any time within its sole discretion.

Location: Remote (Located in NY, NJ, or PA). Pay Transparency: Remote: Yes Total Target Compensation (Base + Commission) $61,488 - $76,272.

Job Description We are seeking a friendly, highly-skilled client services representative to make our clients feel valued and supported. In this role, your duties include fostering positive client relations, managing inquiries, and promptly directing customer complaints to relevant departments. Your duties will also include obtaining post-sales client feedback. To be successful in client services, you should exhibit extensive experience in a similar role and demonstrate a client-oriented approach. A first-class client services representative builds positive business relationships and provides clients with individualized and professional support. Client Services Responsibilities: • Ensuring a positive and professional client service experience., • Managing client inquiries in person., • Directing client complaints or complex queries to relevant departments in a timely manner., • Providing clients with assistance on products and services., • Expediting serious issues to management toward prompt resolution., • Building positive client relations by following up on active processes., • Identifying potential client services concerns and facilitating proactive intervention steps., • Keeping track of new products on offer, as well as emerging trends in client services., • High school diploma or GED., • 0-1 years of experience in client services, sales, or a similar role., • Exceptional ability in providing professional, efficient, and friendly client services., • Ability to coordinate with other departments on client-related matters., • Advanced ability to provide technical assistance, resolve issues, and recommend improvements., • Willingness and the ability to travel to client locations, when required., • Ability to keep updated on new developments in the field of client services., • Excellent interpersonal and recordkeeping skills.

Job DescriptionBenefits: • 401(k) matching, • Dental insurance, • Employee discounts, • Health insurance, • Paid time off About Us: Chimney Cricket is a family-owned local leader in chimney service and hearth installation. We take pride in our craftsmanship, safety standards, and commitment to exceptional customer experiences. Were looking for a friendly and motivated team player who wants to be the voice of our companythe first point of contact for homeowners looking for reliable fireplace, chimney, and hearth solutions and a pace setter for our customer service team. Position Summary: The Customer Service & Sales Representative (CSR-SR) provides exceptional customer care while actively promoting and booking our chimney and hearth services. This role is ideal for someone who thrives on creating positive customer experiences, has a natural ability to guide conversations toward solutionsand sales, and motivates fellow team members to do the same Responsibilities: GOAL: Facilitate efficient and timely booking of service and project appointments Customer Service: • Answer incoming phone calls, emails, and online inquiries promptly and professionally, • Assist customers with scheduling, rescheduling, and general service questions, • Maintain a calm, solutions-oriented attitude with both routine and urgent customer needs, • Follow up with customers after service to ensure satisfaction, • Accurately document all customer interactions in our CRM systemSales & Booking:, • Educate callers on our services, processes, and seasonal maintenance needs, • Actively listen to uncover additional service opportunities during inbound calls, • Convert inquiries into booked appointments using a soft-sales approach, • Upsell additional services (e.g., inspections, dryer vent cleaning, hearth upgrades), • Proactively call past customers for seasonal service, • Meet or exceed booking goals and upsell targets, • Support the Sales Manager with lead follow-up, estimate prep, CRM updates, and goal alignment, • Assist with sales operations, reporting, and customer follow-ups to ensure smooth execution, • Manage leads, prepare proposals, and maintain accurate sales records in coordination with the Sales Manager, • Handle daily sales support tasks, including updating estimates, tracking leads, and reaching out to customersSkills & Qualifications:, • 2+ years in a customer-facing role (Sales or appointment booking experience preferred), • Confident, warm phone presence and Excellent verbal and written communication, • Strong organizational and multi-tasking skills Benefits: • Hourly Wage w/ performance-based raises, • Medical and dental insurance plans (after 90d), • Matching retirement plan (after 1 year), • Paid holidays (after 90d) and PTO (after 1 year), • Company-sponsored training and certifications, • Friendly, team-oriented cultureBonus Opportunities:, • Tiered commission for monthly goals met:, • 100% to Ind Rev goal = $100 bonus, • Give grace. Professional and positive. Give the benefit of the doubt, • Winsome. Friendly and Confident; make friends, • Trust builders. With team members, customers, subs, and vendors, • On time. Timely service to each other and customers, • Satisfaction Champion. Invest in and elevate othersINTEGRITY: Humble engagement, • Say what you do. Do what you say, • Do the right thing when no one is looking, • Get under the problem. Servant leadership, • Measure your work. Collect and disseminate reliable/accurate data, • Be discreet. Handle information with integrity and confidentialitySAFETY: The why informs the what, • Eyes open. Care/awareness on the job to prevent physical injuries to self, others, and property, • Brotherly concern. Look out for others. Lead other team members in safe work practices, • Intentionally safe. Plan for safe outcomes, • PPE Champion. Aware of and able to educate customers in our PPE use and policies, • Capable and Competent. Familiar with CCinc processes and able to utilize them to maximize customer satisfaction, service efficiency, and company-wide profitabilityEXCELLENCE: Eager pursuit of quality outcomes, • Touchdowns win the game. Resourceful and diligent. Meeting team and company goals, • Figure it out. Proactive, proficient, and creative in problem-solving in your role and with the team, • Innovate. Make things better, faster, more efficient, • Know it. Educate customers on industry and company standards and proprietary processes, • Grow it. Pursue ongoing professional development and knowledge building

Job Description AVI Foodsystems is looking for a friendly and hard-working team member to fill the role of Seasonal Customer Service Attendant. Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. Duties & Responsibilities: • Receive delivery of items such as soft drinks, bakery products, snack items and specialty foods at client locations, • Fill vending machines to proper inventory levels with items such as soft drinks, pastries and packages foods, • Place stock on shelves or racks in vending machines or coolers, • Ensure the refrigeration of all cold food products, • Oversee the ordering of merchandise and control inventory, • Collect unsold and stale merchandise, • Collect money, including coins and bills, from machines, • Communicate positively with customers by making eye contact and smiling, • Perform routine maintenance and sanitation of machines, • Outgoing personality with the skills to promote products, • Ability to work both independently and as part of a team, • Excellent organization and time management skills, • Ability to speak effectively to customers and employees, • A family culture and atmosphere, • Competitive compensation, • Free meals and snacks/beverages

Job Description About Us At Finance of America, we help homeowners unlock the joy that comes from realizing the full potential of their retirement. Many people have significant wealth tied up in their homes and want to use it meaningfully in their next chapter. Our unique range of reverse mortgages allow homeowners 55+ to access that wealth while maintaining control over their home and financial future. With options tailored to their unique goals, we provide the financial flexibility they need to move forward with confidence. Finance of America is guided by five values: We are customer obsessed, they are why we exist. We raise the bar. We take extreme ownership. We practice genuine collaboration. And we unleash our excellence. Together we are actualizing our vision to be the most beloved brand for homeowners in their next chapter. To learn more about us, visit Purpose of Role Responsible for fostering positive relationships with borrowers over the phone while delivering exceptional service. Combines customer service expertise with a sales-driven mindset, engages in both inbound and outbound calls, assists with general inquiries, and guides customers toward our sales team for tailored solutions. Expectations • Delivers an outstanding customer experience with a focus on satisfaction and relationship-building., • Handles inbound and outbound calls for new and existing customers, addressing inquiries and concerns professionally., • Assesses customer needs and recommends suitable products and services to meet their goals., • Facilitates warm handoffs to the sales team to ensure a seamless customer journey., • Maintains an in-depth understanding of company products and services to address objections effectively., • Accurately documents customer information and interactions in the system., • Triages complex issues, escalating to supervisors or other departments as needed., • Stays adaptable to call scenarios outside standard scripts, leveraging critical thinking skills. Qualifications-Education-Required • Minimum 1 year of experience in customer service or a call center environment. Sales experience preferred., • Confident communicator with excellent verbal and written communication skills., • Ability to handle objections and think critically in real-time., • Strong multitasking, prioritization, and time management skills in a fast-paced setting., • Thick-skinned and able to maintain a professional demeanor, even during difficult conversations., • Knowledge in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook preferred but not required)., • Quick learner with a high aptitude for adapting to new technologies and tools. For this position, the range for base salary plus bonus is ($40,000 - $50,000) inclusive of all geographical differences in the labor market. The base salary for the position will be determined based on factors such as the candidate’s work location, skills, education, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members in determining any final offer. We offer a competitive benefits package including health, dental, vision, life insurance, paid time-off benefits, flexible spending account, 401(k) with employer match, and ESPP. Additional Information The estimated fill date for this role is 11/10/25. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Finance of America Reverse is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age, national origin, physical or mental disability, gender identity and/or expression, marital status, veteran status or other characteristics protected by law.

Job Description Company: TIME Manufacturing Company Position: Customer Service Support Position reports to: Director of North American Customer Service Location: Westlake, TX (on-site, this is not remote) Schedule: Monday-Friday, 8:00am-5:00pm, overtime may be required Pay: $20.00 - $22.00 per hour, DOE Company Overview TIME Manufacturing Company is a leading global manufacturer of vehicle-mounted aerial lifts, digger derricks, bucket trucks, and bridge inspection equipment. Through its renowned brands—Versalift, Ruthmann, Bluelift, France Elévateur, Movex, BrandFX, and Aspen Aerials—the company serves diverse industries, including electric utility, telecommunications, bridge inspection, tree care, and other fleet-supported sectors. With a strong commitment to innovation, quality, and customer satisfaction, TIME Manufacturing Company designs and manufactures top-tier products that enable professionals to operate safely and efficiently at various heights. Position Summary: The Customer Service Support role is responsible for ensuring world-class customer service for all North American customers, potential customers, vendors, dealers, partners, and anyone else contacting Time Manufacturing Company. This will be accomplished by managing all customer calls, emails, faxes, etc. being received at the corporate command center with the utmost importance and urgency. The position will be responsible for delegating tasks internally and managing said tasks to ensure the customer receives the industry leading support, quickly and accurately. This role involves critical thinking, multi-tasking, great customer service, and a professional level of communication. Responsibilities and Duties: • Managing the Time Manufacturing Company Call center, • To ensure the customer is always put first, and for the customer to know this, • Directing all incoming calls, emails, etc. to the correct department or point of contact, • Being well versed in the Time Manufacturing team allowing for calls, emails, etc. to be directed quickly, • Position acts as the “Director of First Impressions”, • Calls, emails, etc. receive the highest quality of customer service, • all calls are to be answered quickly and professionally, • All customer’s requests must have an initial response to the customer within the hour of receiving, • The position to always be problem solving and not problem blaming, • If the answer is unknown, the position is to portray knowledge and expertise and stray away from conveying the lack of knowledge to the customer or presenting that it is not in their scope of work, • The position is to always be professional while giving world-class customer service, • Position is to answer any questions, which can be answered, without involving other team members, • Position is to delegate calls to the appropriate team member(s) that can support the customer, • Position is to manage the command center tracker, • All calls, emails, etc. to be logged on the tracker immediately after receiving, • Tracker is to be updated as the task progresses and updates are received, • Position is to report any inability to get responses and/or resolution from Time Manufacturing Team members, daily, • Position is to ensure all items logged in the command center tracker are resolved, with the highest customer satisfaction, and closed, • Position is to follow up with the customer as needed, • If the team member delegated is unable to, • Follow up is needed, • Updates are obtained, • Changes are needed, • More information is needed, • Or any other reason Skills needed: • Candidate must be well versed in Microsoft Office, more specifically, Excel and Outlook, • Candidate must be professional with an emphasis of providing world-class customer service, • A background in customer service is preferred, • Candidate must be a self-starter willing to learn and take on new challenges, • Candidate must have great time management, • Candidate must be organized, a problem solver, and comfortable with delegating tasks and holding team members responsible, • Candidate must be prepared to resolve issues, for less than satisfied customers, while providing professional, top-tier, customer service, • Candidate must be able to work well with other team members to support our customers, • Candidate must be punctual, and in attendance, as customer service must always be available to our customer, • Candidate must be comfortable with making decisions, but at the same time, knowledgeable of when to escalate, • Candidate must demonstrate critical thinking skills and effectively apply them to their work, • Candidate must be able to communicate effectively and execute assigned visions or direction with precision. Core Benefits • Competitive salary and bonus structure, • Comprehensive health, dental, and vision insurance plans, • 401(k) with company match, • Paid time off and holidays, • Professional development opportunities, • Collaborative and innovative work environment Equal Employment Opportunity (EEO) Statement Time Manufacturing Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. #INDALL2

Job DescriptionPosition Description Director of FIrst Impressions "DOFI" We are seeking an energetic, people focused person to join our team in Oakmont. The Director of First Impressions will be the initial person our customers engage with by phone or in person. They will gather critical and essential information regarding the specific needs of each caller as well as informing them of what will happen next. Our callers generally have a problem that needs solved so an empathetic attitude that thrives on helping people is required. The Director of First Impression manages the critical front desk position but is more than a receptionist. Managing the accurate customer information intake as well as providing answers to some of their questions. The "DOFI" sets the process in motion for a successful customer interaction and experience and is very important to the success of the company business. Who We Are: ServiceMaster of Greater PIttsburgh is one of the oldest and most respected "Specialty Cleaning, Property Damage Restoration and Repair firms in Western Pennsylvania. Since 1981, we have delivered customer pleasing and award winning service that has resulted in continued growth . We provide service to homes and businesses that have been damaged by fire, water, smoke, floods and Storms. We provide detailed cleaning, decontamination, structural drying and complete reconstructioin. We also offer specialty commercial and residential services as well. We work closely with property owners, insurance professionals and others involved with commercial, residential and institutional property damage restoration. Our teams enjoy helping people in their great time of need. We are located in Oakmont Pennsylvania but service all of Western Pennsylvania and beyond. We are a family-like business that has focused attention to the overall customer experience. As the Director of First Impressions the great experience our customers enjoy starts with you. What We Do Through our 5 service divisions. we provide retail and specialty services to residential. commercial and institutional clients such as emergency water, fire and storm response. We often respond to regional events as well as national events such as hurricanes and other large scale disasters. Our customers are homeowners, business owners, property owners , leading insurance companies, hospitals, colleges and other venues. Our staff provides expert guidance to those who experience unplanned and unexpected property damage. We are experts at drying buildings, detailed sanitizing, cleaning and deodorizing as well as completed repair and reconstruction services. We are "The Best Call to Make in the Worst Situation" What you will enjoy while working here: • Work Stability, • Supportive and close-knit team environment, • Regular training to advance your skills and abilities, • Paid Holidays, • 401 K with company funded participation, • Attractive PTO policy, • Participation in company health and medical plan, • Company paid life insurance, • Company paid short and long term disability plan, • Monthly incentive bonusJob Requirements, • High school degree or higher, • Must have history of outstanding attendance, • 3 years experience in customer service position, • Exceptional communication skills, • Experience with Microsoft Word and Excel at advanced intermediate level, • Ability to multi-task and work in a fast paced environment and remain calm and organized, • Ability to to pleasant, patient , supportive and empathetic in all customer interactions, • Some lifting, bending, stretching and sitting for long periods of time as well as ability to negotiate short flights of stairs, • Ability to learn industry specific software, • Technology utilization includes phones, computers, copiers, fax machines and other office equipment

Job Description AVI Foodsystems is looking for a friendly and hard-working team member to fill the role of Customer Service Attendant. This position is seasonal. Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. Duties & Responsibilities: • Receive delivery of items such as soft drinks, bakery products, snack items and specialty foods at client locations, • Fill vending machines to proper inventory levels with items such as soft drinks, pastries and packages foods, • Place stock on shelves or racks in vending machines or coolers, • Ensure the refrigeration of all cold food products, • Oversee the ordering of merchandise and control inventory, • Collect unsold and stale merchandise, • Collect money, including coins and bills, from machines, • Communicate positively with customers by making eye contact and smiling, • Perform routine maintenance and sanitation of machines, • Outgoing personality with the skills to promote products, • Ability to work both independently and as part of a team, • Excellent organization and time management skills, • Ability to speak effectively to customers and employees, • Flexible schedule with a work/life balance, • A family culture and atmosphere, • Competitive compensation, • Health, dental, vision, and life insurance for full-time team members, • 401(k) with generous company match, • Paid vacations and holidays, • Free meals and snacks/beverages

Summary: By administering NewLane Finance's accounts and coordinating with the development teams, the Business Development Account Manager (BDAM) plays a significant role in driving the business. Our mantra is "business lending done right", and our strategy is to revolutionize small business lending

Job Description Join YMI Insurance, a locally-renowned insurance company dedicated to providing exceptional customer service. As a Customer Service Representative, you'll be based in our Bethlehem office, working alongside a team that values teamwork and collaboration. We believe in creating a positive and inviting environment where our employees can thrive. In this role, you will be the first point of contact for our customers, addressing their questions and providing prompt and accurate solutions. You'll handle a variety of customer service tasks, including answering phone calls, responding to emails, and assisting with policy-related matters. To excel in this position, you should have a friendly personality and strong problem-solving skills. We value individuals who are proactive, detail-oriented, and able to work effectively in a fast-paced environment. If you're passionate about customer service and are interested in contributing to a company that prioritizes employee growth and client satisfaction, YMI Insurance is the place for you! Benefits Annual Base Salary + Bonus Opportunities Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Parental Leave Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Evenings Off Responsibilities • You will be expected to educate and advise clients on the policies that are best suited to their personal needs., • With your excellent relationship-building talents, you will help clients round out their accounts and maintain client retention and satisfaction., • An Active PA Property & Casualty License is preferred. Licensing assistance is available., • 5+ Years of Customer Service Experience is Required., • Detail-oriented with the ability to prioritize and multitask., • A team player who is self-motivated with a positive attitude., • Excellent written and verbal communication skills and the ability to think critically.

Job Description Position Overview State Farm Agency - Easton, PA is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: • Establish customer relationships and follow up with customers, as needed, • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification, • Use a customer-focused, needs-based review process to educate customers about insurance options, • Salary plus Signing Bonus, • Bonus based on performance, • Paid Time Off (vacation and personal/sick days), • Paid Training & Development, • SIMPLE IRA matching, • Valuable experience, • Excellent interpersonal skills, • Excellent communication skills - written, verbal and listening, • People-oriented, • Organizational skills, • Self-motivated, • Detail oriented, • Proactive in problem solving, • Dedicated to customer service, • Able to learn computer functions, • Pride in getting work done accurately and timely, • Ability to work in a team environment, • Ability to multi-task, • Provide timely and thorough activity reports to agent, • Property & Casualty license (must be able to obtain), • Life and Health license (must be able to obtain), • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.