Accounts Receivable Clerk - Blue Crab
8 days ago
Newport News
Job DescriptionNOW HIRING: ACCOUNTS RECEIVABLE / COLLECTIONS SPECIALIST IN NEWPORT NEWS, VA! Position: Accounts Receivable / Collections Specialist Pay: $17.00/hour Schedule: Monday through Friday, 8:00 AM to 5:00 PM (1-hour lunch) Benefits: Weekly pay, Medical, Dental, VisionAccounts Receivable / Collections Specialist Job OverviewThe Lee Group is seeking a detail-oriented Accounts Receivable / Collections Specialist for one of our valued clients in Newport News, VA. This position plays a key role in supporting the Accounting and Customer Service teams by managing accounts receivable activities, processing payments, resolving customer account issues, and maintaining strong customer relationships. The ideal candidate is organized, customer-focused, and comfortable working with multiple computer systems in a fast-paced office environment. Job Responsibilities of the Accounts Receivable / Collections Specialist • Contact customers to resolve credit card issues and expedite order processing., • Review reports to identify collection concerns, account status, and order issues., • Process accounts receivable deposits, post payments, and perform account maintenance., • Complete daily deposit reconciliations and monthly reconciliation of bank credit card accounts., • Communicate with customers regarding overdue balances and chargeback accounts., • Respond to customer inquiries regarding account and order status., • Assist with customer credit checks by gathering information from multiple resources., • Maintain accurate documentation, records, and filing systems while following security requirements., • Utilize multiple software systems to manage customer accounts and collections activities., • Support a safe work environment and maintain safe work practices., • Participate in continuous learning and contribute to a positive team environment., • Perform additional duties as assigned. Job Qualifications of the Accounts Receivable / Collections Specialist, • Associate's degree in Accounting, Finance, or related experience preferred., • Minimum of 1 to 2 years of experience in accounts receivable, collections, or a related field., • Strong computer and data entry skills., • High proficiency with Microsoft Windows and Microsoft Excel., • Excellent written and verbal customer service skills., • Ability to quickly learn new software programs., • Experience with account reconciliation preferred., • Experience working with customer portals and large online retailers is a plus., • Ability to evaluate accounts for third-party collections or bad debt write-offs., • Excellent organizational, time management, and attention to detail skills., • Ability to work independently as well as collaboratively with a team., • Ability to remain professional and effective when handling difficult collection situations. Working Conditions & Physical Requirements, • Primarily office environment., • Regular sitting, standing, and walking throughout the workday., • Occasional lifting, carrying, pushing, and pulling boxes and sample orders up to 40 pounds., • Must be able to meet productivity expectations while maintaining accuracy. About The Lee GroupThe Lee Group is driven by our purpose and passion: Aligning Talent, Growing Businesses, and Changing Lives! We believe the right opportunity can change a person's life, and the right employee can transform a business. With over 50 years of staffing experience, we are committed to connecting great people with outstanding career opportunities.Our Core Values:, • We are purpose driven to change people's lives., • We are approachable and genuine, with a great sense of fun., • We are authentic straight shooters, unafraid of the truth., • We get it, our business and our customers., • We get it right! The Lee Group is proud to be an Equal Opportunity and Affirmative Action Employer regardless of race, color, gender, age, sexual orientation, gender identity, religious beliefs, marital status, genetic information, national origin, disability, or protected veteran status.