Alarm Service Tech
20 days ago
Tallahassee
Job Description We are looking for a Fire and Security Alarm Installation Technician to join our team! Redwire is a team of security professionals that have been in the business of providing electronic security for commercial, institutional, governmental, and residential clients for over 30 years. We offer a full range of solutions that are custom tailored to client's needs. Our cutting-edge network-based video, access control, security, and fire systems are fully integrated to offer the best results for homes or businesses. Job Description: Responsible for providing excellent customer service and driving customer loyalty, quality, and overall satisfaction by servicing, programming, configuring, dismantling, reconstructing, converting, and trouble-shooting existing security and site automation solutions including, but not limited to, fire and carbon monoxide detection, networking, hosted video solutions, and access control. • Install, maintain, or repair security systems, alarm devices, or related equipment, following blueprints of electrical layouts and building plans., • Mount and fasten control panels, door and window contacts, sensors, or video cameras, and attach electrical and telephone wiring to connect components., • Demonstrate systems for customers and explain details, such as the causes and consequences of false alarms., • Test and repair circuits and sensors, following wiring and system specifications., • Feed cables through access holes, roof spaces, or cavity walls to reach fixture outlets, positioning and terminating cables, wires, or strapping., • Keep an orderly vehicle and accurate inventory stock levels., • Various projects and other miscellaneous duties as assigned. Minimum Qualifications: • High school diploma (or equivalent) or one (1) year of industry experience, • Hands on experience with installation, repair, troubleshooting and/or set up of devices in a relatable industry, • Current valid Florida driver’s license, • Ability to work under general supervision and independently at multiple customer sites, on a daily basis, and interpret and design system layout to meet the customer needs, • Comfortable with computers and Microsoft Suite (intermediate Excel, Word, and Outlook), • Ability to work overtime when needed Preferred Knowledge, Skills, and Abilities: • One (1) year of security camera and/or alarm systems experience, • Technical school training and/or certification, • Networking experience -Prior experience with providing services to electrical systems • Previous direct industry sales and/or customer service experience -Two (2) years of intrusion, fire, access control, and cameras -FASA/BASA certification is a plus Physical Requirements: • Alarm technicians must be able to lift, carry, and use heavy equipment, such as ladders - up to 50lbs. -Ability to work in confined spaces -Ability to sit, stand, and/or drive for long periods of time Compensation and Benefits Package Competitive Salary, bonuses, and merit pay Nine (9) Observed Holidays Annually Company Vehicle Paid Time to Volunteer and/or Service the Community Employee Recognition Program Professional Development Health Insurance Dental Insurance Supplemental Insurance Options 401(k) Retirement Plan Paid Personal Time-Off