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It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. This Technical Architect CRM & Industry Workflow is a functional and technical expert consulting with customers on implementing ServiceNow CRM & Industry Workflow's solutions based on best practices – all with the goal of accelerating and driving customer business outcomes. The role requires the person to be laser-focused on solving for the most relevant customer challenges - providing support during sales cycles, on direct engagements with our Customers and Partners, and advocating for customer needs within ServiceNow (e.g., Product Management, Customer & Partner Excellence, Training & Certification). Technical Architect, CRM & Industry Workflow brings architectural guidance, business acumen in the industry (Customer Service, Field Service Management, Information Technology, etc.), along with deep product expertise, innovation, and knowledge capital to our customers and partners. What will you be doing in this role? Project Delivery • Serve as primary technical point-of-contact for projects and as the face of the development team to the customer., • Ensure quality of work delivered by technical team, serve as escalation point for client concerns, and identify and implement technical team process efficiencies to benefit the technical team and clients., • Define, at an architectural and design level of detail, technical solutions aligned with our client’s business problems and ServiceNow Implementation Best Practices., • Understand customer requirements, translate to high-quality technical solutions, and communicate and deliver them to clients., • Write/estimate stories, monitor developer’s work, and own overall quality and delivery of development., • Lead technical onboarding efforts with new clients to understand their current processes and platform configurations., • Deliver any purchased development artifacts, documentation, and knowledge transfer activities., • Collaborate with the engagement manager to monitor for scope creep and resolve critical path technical issues., • Mentor developers and technical consultants on technical design standards and best practices., • Maintain and build proficient knowledge of the ServiceNow platform and products., • Assist the pre-sales team with scoping service engagements typically involving multiple ServiceNow products and complex integrations with client applications/systems., • Engage and collaborate closely with the ServiceNow product teams on new product service offerings and go to market activities., • Interface with the product team during new product implementations to gain best practices insights and give feedback on new features and capabilities to enhance the product. To be successful in this role, you will need to have the following qualifications: • At least 8 years of consultation and/or configuration experience related to implementing complex, highly configurable technologies. Preferably ServiceNow CRM & Industry Workflow Solutions. (Knowledge of other CRM tools is a plus - Salesforce, ServiceNow, Zendesk. Etc. ServiceMax, Pega, etc.), • Minimum of 2 years of experience developing enterprise architectures, technical roadmaps., • Strong Understanding of industry specific knowledge including system architecture, use cases, workflows, personas, industry standards, compliance and regulation requirements (Ex. HIPPA, PHI, and PII) typically found in the ecosystem., • Demonstrated ability to influence and consult senior leaders (identification of needs, providing options with pros, cons and risks) in a large organization, while also providing thought leadership to sponsors/stakeholders in solving business process and/or technical problems., • Understanding of data classifications and impacts to storage and security requestions for various types., • Experience creating implementation design artifacts, conducting solution presentations and obtaining customer acceptance of solution design., • Strong capabilities in forging trust, engaging a remote or in-person audience bringing project/program management and leadership expertise., • Strong aptitude toward communicating complex business and technical concepts using visualization and modeling aids. Ability to conceptualize and design sophisticated wireframes, workflows, and diagrams. As a ServiceNow Expert Services Consultant, you will be a continuous learner required to achieve and maintain new accreditations and certifications, participate in professional development courses and be passionate about innovation. Required ServiceNow Certifications: • Certified System Administrator, • Certified Implementation Specialist – Customer Service Management, • Certified Technical Architect (required or must achieve in first year), • Preferred additional ServiceNow Certifications:, • Certified Implementation Specialist – IT Service Management, • Certified Implementation Specialist – IT Operations Management, • Certified Master Architect Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. ___. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ___for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

About Us: Zeitview is the leading intelligent aerial imaging company for high-value infrastructure, providing businesses with actionable, real-time insights to recover revenue, reduce risk and improve build quality. We serve customers in the solar, wind, insurance, construction, real estate, and critical infrastructure industries. Trusted by the largest enterprises in the world, Zeitview is active in over 70 countries. Our mission is to accelerate the global transition to renewable energy and sustainable infrastructure through advanced inspection solutions. Take a look at our latest achievements ___! This role in one paragraph: Build the core product that serves every Zeitview vertical. You will build and ship Zeitview's primary enterprise platform, Asset Insights. You receive problem definitions and prioritized requirements from our vertical product leads: PMs who sit with customers in solar, wind, utilities, oil & gas, and commercial properties, and you turn those into working software. You partner with engineering leads to shape technical approach, manage cross-stage dependencies across the inspection pipeline (capture → analysis → delivery), and deliver complex programs at quality. Product vision and strategy are set by the Head of Product and VPs of Product; your job is to contribute technical judgment and then execute. What you'll actually do in the first 6 months: • Evaluate where generative AI, LLM, or agent-based capabilities should replace or augment existing platform workflows, and where they shouldn't, • Negotiate scope trade-offs between multiple vertical PMs competing for the same engineering capacity, and make those trade-offs legible to leadership, • Own the backlog for one or more pipeline stages in Asset Insights (e.g., analysis, analytics, action), writing epics and stories that engineering can pick up without a follow-up meeting, • Work side-by-side with operations teams who run inspections and deliver reports, identifying where product investment eliminates manual steps, • Inherit and improve the interface contracts between pipeline stages so that a change in capture doesn't break delivery, • Stand up or refine measurement frameworks for your product areas, defining what "working" means before you ship, not after This role is NOT: • A customer-facing strategy role. You will not own client relationships, run sales calls, or set vertical go-to-market strategy. If that's what you're looking for, see our Senior Product Manager - Vertical posting., • A greenfield vision role. You are executing against an existing product strategy, contributing to its evolution with technical insight, not defining it from scratch., • A people management role. You will informally guide other team members and coordinate across functions, but you will not have direct reports. Requirements: • Bachelor's degree (or higher) in a science, technology, or related field, or equivalent experience, • 8+ years of professional experience, with 5+ years in product management, • You have built and shipped enterprise B2B SaaS products. Not just managed a backlog, but made architectural and scoping decisions that affected whether the product worked at scale, • You have hands-on experience with AI/ML-powered product capabilities: generative AI, LLMs, agent-based systems, or comparable. You can evaluate an AI feature's readiness for production, not just pitch one., • You can hold your own in technical design discussions with engineering leads. You've shaped system architecture, evaluated build-vs-buy trade-offs, and ensured prototype-to-production paths are viable, • You have delivered complex, ambiguous programs across multiple teams where no single person had full authority, coordinating through influence, clarity, and follow-through, • You can write a product requirement that an engineer reads once and builds from. Your specs reduce ambiguity rather than create it., • You are fluent in quantitative reasoning: you've built measurement frameworks, designed experiments, and made judgment calls when the data was incomplete Strongly preferred: These will move you to the top: • Experience working with operational or service delivery teams. You understand that the product doesn't end at the UI, • Product management or domain experience in solar, wind, utilities, oil & gas, or commercial properties, • Experience with geospatial data pipelines, remote sensing, or inspection/asset management platforms, • Experience designing evaluation frameworks for non-deterministic AI outputs, • Experience with drone or remote piloted system workflows, • Experience in mobile application development What’s Included: • Feel great about your work as you join a leading mission-driven intelligent aerial imaging company - our goal is to accelerate the global transition to renewable energy and sustainable infrastructure, and you personally will play a large part in making this happen!, • Competitive base salary, annual bonus and stock options, • Your choice of multiple medical insurance plans, including options with an HSA and 100% coverage of the premium for yourself and your dependents, • Unlimited PTO: We mean it when we say we prioritize work-life balance and mental health, • Autonomy and upward mobility, • Diverse, equitable, and inclusive culture: a place where your voice matters This role has a base salary range of $160,000 - $180,000 USD, plus a target annual bonus and eligibility for stock options. Actual compensation may vary based on experience, skills, and location within USA. Zeitview is proud to be an equal opportunity employer. At Zeitview, we believe in cultivating an environment where our team members can bring their authentic, whole selves to work. Encouraging identity and belonging is one of the many aspects of our culture that makes us stronger as an organization and drives innovation. We are committed to building and delivering a diverse, inclusive, and equitable workforce that includes age, color, sex, disability, national origin, race, religion or veteran status, that is representative of the world around us, where all individuals are treated with respect and dignity - and to act swiftly if this value is ever threatened. We are constantly striving to be better, and we continue to take strategic steps to advance representation. We also provide reasonable accommodation for qualified individuals with disabilities and for seriously held religious beliefs in accordance with applicable law.

Achievement Network (ANet) is a nonprofit organization dedicated to helping all students achieve strong educational outcomes. We partner with school and system leaders to strengthen teaching and learning through the strategic use of assessments, coaching, and tools that drive meaningful results. Individuals who join ANet become part of a dynamic, mission-driven, and collaborative organization focused on making a lasting impact in schools. We are committed to supporting one another and growing together as a team. Location: Flexible within the United States The Product Manager will define, build, evangelize, and continuously improve ANet’s product line in service of educational equity, translating organizational strategy into a muti-year product roadmap that balances user impact, technical feasibility, and financial sustainability. Up to 2-3 times a year Lead a thoughtful product development process end-to-end • Validate hypotheses for how to increase the impact of ANet products, • Identify and frame critical product questions, define success metrics, and extract insights from complex quantitative and qualitative data to inform strategic and operational decisions, • Define user flows and designs, • Develop and manage the product roadmap, proactively identifying tradeoffs, sequencing priorities across teams, and recommending resource allocation decisions that maximize organizational impact, • Communicate a clear and compelling product vision across technical and non-technical audiences, facilitate decision-making discussions that surface tradeoffs and risks, and ensure alignment between day-to- day execution and broader organizational strategy, • Identify legacy functionality that no longer delivers value for users, • Lead cross-functional product launches, aligning engineering, content, operations, sales, and partner-facing teams through structured decision-making processes and proactive stakeholder engagement Further develop the Product Management function at ANet • Establish scalable product discovery, prioritization and feedback systems that increase clarity, efficiency and impact across teams, • Contribute to the design of a product learning trajectory that builds the team's skills and perspectives on core product management competencies, • Expertise in area of focus:, • At least 5 years of experience as a product manager with a strong understanding of agile product discovery and development practices, • Strong understanding of a variety of software development practices, a good intuition for complexity level estimation for different types of software requests, and the ability to quickly and thoroughly reach super-user status with a variety of software solutions, • Critical Thinking & Data Orientation:, • Demonstrated ability to extract sophisticated insights from complex data sets, anticipate downstream implications for multiple stakeholders, and advocate for decisions grounded in evidence, • Planning and Prioritization:, • Demonstrated ability to frame and oversee complex, cross-functional initiatives, aligning stakeholders around shared goals while proactively mitigating risks and dependencies Breaks down work tasks/projects into process steps and executes them effectively, adjusting course as needed, • Communication:, • Ability to influence and align diverse stakeholders - including senior leaders - by tailoring communication, surfacing tradeoffs, and facilitating clear and timely decision-making Ideal candidates may also demonstrate the following preferred qualifications: • Expertise in area of focus:, • Experience in K-12 education, Ed Tech, or the nonprofit space COMPENSATION The salary range for this position is between $99,144- $148,716. New hires will start between the range minimum and midpoint ($99,144 - $123,930) based on qualifications assessed during the hiring process, past experience, and internal equity. In order to uphold our commitment to transparent, equitable, competitive, and sustainable compensation, ANet does not negotiate pay. BENEFITS We offer comprehensive benefits to best support our people. Benefits include: medical, dental and vision insurance where ANet pays a portion of the cost of these benefits for employees and their families/domestic partner; generous paid time-off including 10 paid holidays and paid days off between the Christmas and New Year’s holidays; paid parental leave; educational expenses reimbursements; flexible spending accounts; professional development; a 401(k) plan with a 4% match; short and long-term disability coverage; and basic life and personal accident insurance. Conflict of Interest / Outside Work Disclosure Because this role includes direct instructional coaching and partnership work, candidates must disclose any current consulting, contracting, or employment with organizations that provide instructional coaching, curriculum implementation support, or similar services to schools or districts. ANet reviews outside work to ensure there is no conflict of interest with core services or partner relationships. Individuals currently contracting with organizations that are in direct competition with ANet may not be eligible for this role. ANet is committed to maximizing the diversity of our organization. We are an equal opportunity employer and encourage individuals of all ethnic and racial backgrounds and gender identities to apply to our positions. Applicants must be currently authorized to work in the United States on a full-time basis.

Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere, while significantly reducing costs for payers, self-insured employers, national health systems, and other healthcare organizations. Sword began by reinventing pain care with AI at its core, and has since expanded into women’s health, movement health, and more recently mental health. Since 2020, more than 700,000 members across three continents have completed 10 million AI sessions, helping Sword's 1,000+ enterprise clients avoid over $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies and over 44 patents, Sword Health has raised more than $500 million from leading investors, including Khosla Ventures, General Catalyst, Transformation Capital, and Founders Fund. Learn more at ___. Sword Health is seeking a Director of Customer Success to lead and scale our enterprise Customer Success function, ensuring our customers realize measurable clinical and economic outcomes from Sword’s AI Care platform. This is a senior enterprise leadership role with direct accountability for customer outcomes, responsible for owning post-sale success across a portfolio of complex enterprise customers while evolving the strategy, operating model, and playbooks that support long-term retention, expansion, and advocacy. As a Director, you will balance hands-on customer leadership with team development and cross-functional influence, helping shape how Sword delivers world-class, AI-first healthcare at scale. Accountable for gross retention, net revenue retention, and expansion outcomes across a portfolio of complex enterprise customers, in close partnership with Sales and Commercial leadership.Define and scale Sword’s enterprise Customer Success operating model, including customer segmentation, coverage ratios, capacity planning, and success motions aligned to growth targets. You will be a key leader within Sword’s Customer Success organization, managing and mentoring a team of Customer Success Managers while partnering closely with Sales, Implementation, Marketing, Product, Clinical, and Data teams. This role reports into Customer Success leadership and plays a critical role in aligning customer outcomes with Sword’s broader commercial and clinical strategy. This role manages and scales a team of approximately 6–10 Enterprise Customer Success Managers, with responsibility for performance, development, and succession planning. • Lead the end-to-end customer lifecycle for a portfolio of enterprise clients, with clear ownership of retention, adoption, time-to-value, and expansion readiness., • Build and maintain trusted, executive-level relationships with customer stakeholders, including C-suite leaders, benefits teams, and external partners., • Own and evolve Sword’s enterprise customer success motion, including implementation best practices, engagement strategies, QBR frameworks, and success metrics., • Manage and mentor a team of Customer Success Managers, providing coaching, performance feedback, and career development support., • Partner closely with Sales to ensure seamless handoffs, account planning, renewals, and expansion opportunities., • Provide executive oversight and orchestration for complex customer implementations, partnering closely with Implementation leadership to ensure on-time, on-value delivery., • Deliver quantifiable and qualitative insights to customers through reporting, regular business reviews, and strategic recommendations., • Develop and oversee client account plans, including opportunity sizing, success milestones, and investment recommendations., • Advocate for customer needs internally, influencing Product, Clinical, and Operations teams to address pain points and improve customer outcomes., • Own strategic initiatives within the Customer Success organization, continuously refining playbooks, processes, and tooling as the business scales., • Own and report on key Customer Success metrics including gross retention, net revenue retention, engagement, adoption, and expansion pipeline influenced., • 8+ years of experience in enterprise customer success, account management, or related roles, with demonstrated progression into leadership., • Experience managing and developing high-performing Customer Success teams., • Strong background working with enterprise customers, ideally within digital health, healthcare technology, SaaS, or the benefits ecosystem., • Experience supporting Fortune 1000 or similarly complex, multi-stakeholder enterprise customers, ideally across multi-year contracts and multi-geo deployments., • Proven ability to influence executive stakeholders and navigate complex, multi-threaded customer relationships., • Exceptional communication, storytelling, and analytical skills, with the ability to translate data into strategic insights., • Strong program and project management capabilities, with experience managing multiple customers and initiatives simultaneously., • Comfort operating in fast-paced, ambiguous, high-growth environments., • A stimulating, fast-paced environment with lots of room for creativity., • A bright future at a promising high-tech startup company., • Career development and growth, with a competitive salary., • The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare., • A flexible environment where you can control your hours (remotely) with unlimited vacation., • Access to our health and well-being program (digital therapist sessions)., • Remote or Hybrid work policy. SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.

Job Mission: Own and deliver on a product area while building the product management team’s capabilities, processes, and culture. Accountable for both product outcomes and the growth of PMs on the team. Key responsibilities: • Partner with the CEO & executive team to set product strategy and prioritize development objectives across all product areas, • Interface with clients to uncover market problems, test divergent ideas and converge on the best solution that is valuable, usable and feasible, • Drive outcomes by setting the strategic direction (roadmap) and managing the tactical implementation (backlog) for owned product area while ensuring consistent practice across the PM team, • Support launching products in the market, including sales readiness, go-to-market activities and ongoing post-launch efforts, • Build and develop the PM team — hire, coach, and establish the methodologies, rituals, and quality bar for product management, • Represent the product function in executive and cross-functional leadership forums Product Discovery & Opportunity Assessment • Runs a continuous-discovery loop (weekly customer touchpoints, rapid experiments, opportunity-solution tree kept current)., • Frames market problems with clear learning objectives, risks & assumptions before delivery., • Leads the Triad (PM + UX + Lead Engineer) to test value, usability & feasibility early; encourages intelligent risk-taking., • Combines qualitative insight (interviews, jobs-to-be-done) with quantitative signal (usage, funnel, NPS) to size opportunities., • Challenges assumptions openly—asks crisp, “what would have to be true?” questions., • Leverages Generative AI capabilities as a product lever and can identity where AI adds genuine user value vs. where it’s cosmetic, and partners with engineering to evaluate feasibility., • Owns an outcome-based roadmap that ties directly to company OKRs and 4-lens test (Strategy, Vision, Customer, Business)., • Gains executive & cross-functional alignment through storytelling and visuals; roadmaps are adaptable (reviewed at least quarterly)., • Serves as Product Owner for an agile process; backlog always reflects priority + class-of-service., • Sets High-Integrity Commitments (fixed-date work) only when risk-adjusted forecasts support them; meets ≥ 90 % of those dates., • Collaborates daily with engineering to slice value thinly, ensure definition-of-ready/done, and unblock swiftly., • Cultivates trust-first relationships; practices pre-wiring / shuttle diplomacy to avoid surprises., • Evangelizes the product vision internally & externally; can demo, train, and support customers end-to-end., • Models servant-leadership: creates psychological safety, celebrates experiments (even failed ones) and elevates team expertise., • Proactively translates company strategy into product narratives that resonate with every function (sales, CX, marketing, finance)., • Establishes and coaches a consistent discovery and delivery methodology across PMs., • Runs regular product reviews that elevate team thinking (not just status updates); sets the quality bar for specs, roadmaps, and stakeholder communication by example., • Makes hiring decisions and builds a pipeline of PM talent; creates career development frameworks and gives direct, actionable feedback., • Ensures consistent backlog health and delivery practices across all PM-owned products, not just their own., • 7–10 years of software product management experience, including ownership of a product roadmap and backlog, • Demonstrated experience running continuous product discovery (customer interviews, experiments, opportunity sizing), • Track record of shipping software products through a full lifecycle — from discovery through launch and iteration, • Experience working within Agile/Lean/Kanban delivery teams as a Product Owner or equivalent, • Strong data literacy — comfortable using analytics, funnel metrics, and usage data to inform decisions, • Technical fluency — able to collaborate deeply with engineering on feasibility, trade-offs, and system design (not expected to write code), • Exceptional written and verbal communication skills; ability to lead meetings, present to executives, and facilitate cross-functional alignment, • Go-to-market experience — has partnered with sales, marketing, and CX on launches and enablement, • 2–3+ years of formal or informal leadership of other PMs, including mentoring and developing PM talent, • Comfort operating at both strategic and tactical altitude — can present a quarterly roadmap narrative to the board and write acceptance criteria in the same week, • Experience with data integration, interoperability, or iPaaS/middleware products, • MBA or equivalent graduate degree, • Experience with outcome-based roadmapping and OKR frameworks, • Familiarity with LLM capabilities, prompt engineering, and the practical constraints of AI systems, • Prior experience working within Salesforce or Blackbaud ecosystems, • Prior experience working in the nonprofit sector (either at a nonprofit or at a nonprofit software/service provider)

About the Job: The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts guiding our new and expanding customers towards implementation and adoption and helping them achieve their desired use-cases and realize value. The best candidate for this role will be passionate about customer success with a keen interest in software development and DevOps, balanced with a strong sales acumen. In LaunchDarkly GTM, we are all customer-obsessed and striving for massive year-over-year growth. Responsibilities: • Customer Onboarding: You will shepherd in new customers from the sales handoff through successful activation in the product. This includes building out success plans to get customers up to speed in the platform, project management through onboarding, helping customers leverage the most appropriate enablement paths and assessing customer’s adoption on an ongoing basis., • Risk Identification and Mitigation: You’ll work to proactively identify and diagnose risk-inhibiting adoption or that may cause churn and contraction. You’ll own building a risk mitigation strategy and coordinating across the account team to effectively steer the customer to success., • Technical Guidance: You’ll maintain a deep level of LaunchDarkly product knowledge and be expected to provide customers with direction on implementation and adoption best practices., • Prescriptively Sell: You will maintain a pulse on how our customers are tracking against their key goals and outcomes, identifying opportunities for customers to purchase additional products, services, and adopt new features needed for them to maximize the value of our solution., • Trusted Advisor: You understand your customers like no other and have built enough trust to act as an extension of their team. You provide prescriptive guidance to customers to help them get the most out of their LaunchDarkly purchase., • Build Champions & Executive Relationships: You are an expert champion builder. You consistently work to identify & support key advocates within your customers’ organization who actively promote the value of LaunchDarkly. In partnership with your Champion, you’re able to leverage success metrics & value driven insights to gain sponsorship at an Executive level., • Renewal and Expansion focused: You are comfortable owning a number and forecasting on a weekly basis. You will work directly with customers, sales and deal desk to execute renewal agreements on time and to identify expansion opportunities within your accounts Qualifications: • 5+ years in a customer facing role, ideally in account management, customer/partner success or onboarding/implementation with a track record of exceeding targets., • Experience owning the renewal process and being held accountable to a retention quota. This is a commercially oriented Customer Success team., • Strong discovery and qualification skills; training in Command of the Message, MEDDIC or another sales methodology is preferred., • Strong project management skills. You should have experience holding customers and cross-functional teams accountable to a timeline., • Experience working on a technical product ideally interacting with developers or other technical personas as your primary customer. Experience within the DevOps space preferred., • Experience with both proactive and reactive customer success motions., • We will teach you all about LaunchDarkly, but you should have an existing level of technical knowledge and know-how., • Proven ability to advocate for both your customers and your company. You know how to be the voice of the customer in the company while mediating between the customer's requests and the company's vision. Pay: Target pay ranges based on Geographic Zones* for Level 4: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $171,000 - $235,000**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $154,000 - $211,000**, • Zone 3: All other US locations - $145,000 - $200,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at ___. Do you need a disability accommodation? Fill out this ___ and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from ___.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit ___ directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to ___.

Are You Ready?CAI is a 100% employee-owned professional services company established in 1996 that has grown year over year to nearly 850 people worldwide. For mission critical and FDA-regulated industries that need to deliver high-stakes solutions, we provide commissioning, qualification, validation, start-up, project management, and consulting services focused on operational readiness and performance excellence. Our approach is simple because our Purpose informs everything we do:We exist to be the trusted solution for our clients as they strive to build a better working world and improve the human experience.At CAI, we are committed to living our Foundational Principles, both professionally and personally:- We act with integrity- We serve each other- We serve society- We work for our future As owners, our shared success drives our team-first approach. We put clients’ interests first, never stop until it's right, and do whatever it takes to get there. CAI agents work with cutting-edge technologies in advanced medicine and regulated facilities. You will have opportunities to engage with leading experts, participate in hands-on certifications, and make a direct impact by helping bring life-saving therapies to market. Our collaborative, values-driven culture ensures delivery of excellence across all services. Job Summary:We are seeking an experienced and execution-focused Product Manager to serve as the owner of CAI’s expanding toolkit of digital products and services. In this role, you will drive innovation, alignment, and delivery of configurable, scalable, and compliant digital solutions that support operational readiness and operational excellence in regulated industries. You will own the full product lifecycle, act as Product Owner within Agile teams, and ensure successful delivery from intake through launch and continuous improvement. Key Responsibilities:1. Project & Delivery LeadershipOwn and drive end-to-end execution of digital product initiatives from intake through launch, ensuring delivery aligns with business and customer outcomes.Lead planning, scheduling, and coordination across cross-functional teams, managing dependencies, milestones, and deliverables.Develop and maintain delivery artifacts including delivery plans, RAID logs, milestone tracking, and action registers.Proactively identify risks, escalate issues as needed, and drive mitigation strategies to protect delivery commitments.Serve as the central owner for execution, ensuring work progresses efficiently and priorities remain aligned. 2. Product Strategy & Portfolio ManagementDefine and evolve the vision, strategy, and roadmap for CAI’s digital toolkit in alignment with business objectives and customer needs.Prioritize and manage a product backlog spanning multiple digital products and service components.Own the full product lifecycle from concept through deployment and continuous improvement, ensuring delivery of measurable business value. 3. Agile Product Ownership & ExecutionAct as Scrum Product Owner across one or more Agile teams, maintaining delivery momentum and achieving sprint goals.Translate business needs into clear epics, features, and user stories with defined acceptance criteria.Lead backlog refinement, sprint planning, reviews, and retrospectives in partnership with Scrum teams.Make real-time trade-off decisions to balance scope, risk, schedule, and value.Monitor sprint progress and velocity, adjusting plans as capacity or priorities change. 4. Stakeholder Management & Cross-Functional CollaborationFacilitate alignment and decision-making across operations, subject matter experts, regulatory advisors, technology partners, customer success, and leadership.Coordinate internal and external contributors to ensure deliverables are reviewed, approved, and implemented on schedule.Partner with marketing, sales, and delivery teams to support messaging, training, onboarding, and rollout activities.Communicate status updates, risks, and key decisions with clarity and consistency. 5. Customer-Centric Requirements & Compliance DeliveryGather, refine, validate, and manage requirements from internal and external stakeholders.Drive customer feedback loops and iterative MVP delivery while maintaining scope and delivery discipline.Ensure solutions align with global regulatory expectations including 21 CFR Part 11, GAMP 5, GxP, and ISO 27001, with appropriate validation rigor and documentation. 6. Solution Development, Scalability & Performance OptimizationLead development and configuration of reusable templates, workflows, and components to accelerate client time-to-value.Drive standardization and harmonization across digital products to support scalable, multi-site and global deployments.Track delivery, adoption, and performance metrics (cycle time, ROI, usage, quality outcomes) and use insights to continuously improve solutions and execution. Qualifications:Required:5+ years of experience in product management, digital transformation, or software delivery within life sciences or highly regulated environments.2+ years of experience as a Scrum Product Owner or equivalent Agile delivery role.Experience with digital validation, quality systems, or operational technology platforms (e.g., Kneat Gx, Veeva, TrackWise).Strong understanding of GxP, data integrity, and CSV principles.Excellent stakeholder management, communication, and prioritization skills. Preferred:Certified Scrum Product Owner (CSPO), Scrum Master, or equivalent certification.Experience with configurable SaaS platforms, productized services, or reusable digital toolkits.Familiarity with validation-related business processes including commissioning, qualification, change control, and quality risk management. #LI-MV1$140,000 - $160,000 a yearAverage base salary range - not including benefits and bonus. CAI Benefits:•Comprehensive Health Insurance coverage•24 days of Paid Time Off•ESOP/401K - 15% Company Contribution (US Only)•Company paid Life Insurance•Company paid Long Term DisabilityWe are an equal opportunity employer; we are proud to employ veterans and promote diversity and inclusion in our workplace. Diversity is a strength for our global company. We pledge that CAI will be operated in a way that is fair and equitable to all – our employees, our customers, and the broader society. This job description is not all inclusive and you may be asked to do other duties. CAI will also consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Act (FCA) / Fair Chance Ordinance (FCO). We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app,Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 91.6 million monthly active users (MAU), as of September 30, 2025, across more than 180 countries. Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family). Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit ___. Life360 is a Remote First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US and Canada) regardless of any specified location above. We are looking for a Principal Product Manager to own and scale our programmatic advertising exchange and SSP capabilities within Life360’s growing Ads business. This role combines deep operational ownership, strategic product leadership, and hands-on collaboration across Engineering, Programmatic, Sales, and Partner teams. You will be the primary product owner responsible for the stability, performance, and evolution of our exchange. This includes managing day-to-day exchange operations, guiding backlog and roadmap execution, partnering closely with Engineering on delivery, and working directly with supply and demand partners to drive optimization and growth. You will balance short-term operational needs and revenue impact with long-term platform scalability, reliability, and market competitiveness. This is a highly cross-functional role in a fast-moving, technically complex environment. Success requires comfort with ambiguity, strong judgment in prioritization, and the ability to align diverse stakeholders around clear product direction. • Own exchange operations and performance by serving as the primary product owner for exchange-related issues, integrations, and reliability, ensuring ongoing stability and rapid resolution of incidents in partnership with Engineering and Programmatic stakeholders., • Provide strategic product leadership by defining and maintaining the product vision and roadmap for programmatic and exchange offerings, aligning priorities with company goals, market trends, and leadership direction., • Drive monetization and exchange optimization by applying expertise in supply and demand dynamics, auction mechanics, pricing, formats, and partner mix to improve performance and scalability., • Own and evolve programmatic integrations across OpenRTB, Prebid (client and server), and Google Open Bidding, ensuring high-quality bid flow, measurement, and partner performance across Web, Mobile, and CTV., • Manage product-related partner relationships by supporting SSP, DSP, and technology integrations, troubleshooting complex issues, driving post-integration optimization, and acting as an internal advocate for partner needs and constraints., • Drive future-looking platform investments by evaluating industry shifts, including AI-driven buying and selling protocols, ensuring Life360 remains well-positioned as the ad tech ecosystem evolves., • Collaborate cross-functionally with Sales, Marketing, Finance, Legal, and Business Development teams to ensure alignment, clear communication, and effective execution., • 10+ years of experience in Product Management within AdTech, with deep familiarity with programmatic advertising, SSPs, exchanges, and supply and demand dynamics., • Bachelor’s degree or equivalent practical experience required; advanced degree is a plus., • Deep familiarity with programmatic advertising and standards, including OpenRTB, Prebid (client-side and server-side), and Google Open Bidding (including troubleshooting, optimization, and integration best practices)., • Experience working with header bidding and auction dynamics (latency, timeouts, bid caching, floors, demand routing, identity/consent signals, and win-rate optimization) across Web, Mobile, and CTV., • Proven track record of owning complex, high-scale platforms where operational excellence, reliability, and monetization are critical to business success., • Strong ability to lead in ambiguous, fast-changing environments, balancing short-term operational needs with long-term strategic goals., • Experience working closely with Engineering teams on technically complex systems, including backlog ownership, sprint execution, and tradeoff decision-making., • Demonstrated success collaborating across cross-functional teams such as Programmatic, Sales, Partnerships, Marketing, Finance, and Legal., • Ability to assess business and revenue impact quickly, prioritize effectively, and drive clear decisions during incidents and high-pressure situations., • Excellent communication skills, with the ability to influence and align both technical and non-technical stakeholders, including senior leadership., • Strong analytical and problem-solving skills, with comfort using data to guide prioritization, optimization, and strategic planning., • Experience representing a company externally with partners and at industry events, and staying current on market trends, competitive landscape, and emerging technologies. Competitive pay and benefits. Medical, dental, vision, life and disability insurance plans (100% paid for US employees). We offer supplemental plans for medical and dental for Canadian employees. 401(k) plan with company matching program in the US and RRSP with DPSP plan for Canadian employees. Employee Assistance Program (EAP) for mental wellness. Flexible PTO and 12 company wide days off throughout the year. Learning & Development programs. Equipment, tools, and reimbursement support for a productive remote environment. Free Life360 Platinum Membership for your preferred circle. Our company’s mission driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference Be a Good Person - We have a team of high integrity people you can trust. Be Direct With Respect - We communicate directly, even when it’s hard. Members Before Metrics - We focus on building an exceptional experience for families. High Intensity High Impact - We do whatever it takes to get the job done. We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work. We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status. We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. Even if you don’t meet 100% of the below qualifications, you should still seriously consider applying! #LI-Remote

Job Type Full-time Description Who we are? United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization. Join our innovative team with the mission of developing and supplying advanced technologies and improving patient care worldwide. As part of our global team, you will have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career. Company Page: Benefits and Compensation When joining our team, we offer the following benefits: medical, dental, vision, short- & long-term disability insurance, employee assistance program, company paid basic life insurance, 401(k) with employer match, paid time off, sick leave, and (11) paid holidays. Compensation decisions are based upon the candidate level of skill, qualifications, geographical location and experience, and it is not typical for an individual to be hired at or near the top of the posted pay range. Additionally, the position may also be eligible to earn performance-based incentive compensation (such as cash bonus(es). Diversity, Equity, and Inclusion United Imaging is an Equal Opportunity Employer. Diversity, equity, and inclusion matter. United Imaging provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Job Summary: The Clinical Marketing Specialist, Computed Tomography, works closely with the Modality Vice President, Product Managers, Product Marketing Managers, Modality Managers, and Clinical Application Specialists. In this role, the Clinical Marketing Specialist is instrumental in supporting all clinical activities for product marketing, direct sales support, and for new product introduction and product feedback from the US to our global Headquarters. Successful candidates will demonstrate the characteristics of authenticity and integrity that is needed to build meaningful and lasting relationships with our customers. Duties & Responsibilities • Provide and create clinical content for modality product marketing managers to support adoption and integration of key-product messaging and clinical claims into marketing materials., • Manage the collection of clinical images, by obtaining customer release forms, ensuring appropriate clinical descriptions, and maintaining clinical images data bases., • Demonstrate modality capabilities at industry trade shows, in the HQ Customer Center, and during sales calls., • Contribute and advise on clinical aspects of marketing execution for marketing collaterals, presentation content, etc., • Manage the clinical related aspects of national show/reference sites., • Manage the clinical related aspects of the site visit process (Houston Customer Center and national show sites)., • Actively participate in all site visits for system demonstration (Houston Customer Center and national show sites)., • Actively participate in “hot site” escalation resolution for clinical related topics., • Establish global, best-practice sharing through peer-to-peer clinical marketing operations mechanisms (tcons, webx & webinars)., • Contribute to modality Applications Training Summit, Masters Courses, and Global Sales Training Clinical Sessions on an as needed basis., • Participate in customer engagements, focus groups, user groups, advisory boards and other market-related activities to assist in the collection, definition and validation of clinical market needs and requirements., • Work with NPI (New Product Introduction) teams globally to ensure successful planning and execution of clinical marketing training., • Dual PET & MR certification or PET/MR experience desired Education • Bachelor’s degree or higher in related scientific or clinical discipline; or relevant equivalent work experience. Experience • 8-10 years’ medical imaging clinical experience as an MRI Radiological Technologist required, • Experience in training end users is preferred. Required Skills or/ Attributes • Strong presentation skills and development skills with excellent ability to synthesize and explain complex issues., • Excellent Oral and written communication skills in English and ability to quickly build relationships with internal team and customers., • Ability to travel domestically (40-50%), and occasionally international., • Experience in product marketing is preferred., • Creative, flexible and well-organized., • Team oriented - ability to motivate and work well with diverse, global and cross-functional teams.

Job Description: The Commercial & Public Safety Sales Manager is needed to support EagleNXT’s sales activities across North America and Latin America, with a focus on public safety, law enforcement, emergency response, and commercial markets. This is an entry-level, development focused role, ideal for a motivated individual looking to gain hands on experience, learn the UAS market, and grow into a long term sales or regional role within the company. Job Duties: Commercial & Public Safety Sales Support The role supports day to day sales activities with public safety and commercial customers, assisting with opportunity development, customer engagement, and follow up activities. You will help prepare and participate in customer demonstrations, presentations, and evaluations, supporting more senior sales colleagues. Partner & Distributor Support You will work alongside distributors and commercial partners to support market outreach, learning how distributor led GTM models function in practice and how to support partners effectively. Learning & Field Experience This role is designed as a learning driven position, offering exposure to real customers, operational use cases, and field activities. You will gradually build expertise in products, markets, and customer workflows through direct involvement. Events & Customer Engagement You will support preparation and execution of public safety and commercial events, regional customer meetings, and demonstrations, gaining experience in field based selling and customer interaction. Content & Sales Material Feedback You will help improve sales tools and materials by providing structured feedback from the field, including customer objections, feature understanding gaps, and emerging needs. Qualifications: • Based in the United States, • Early career sales or business development background, • FAA Part 107 Remote Pilot Certificate., • Interest or exposure to:, • Drones/UAS, • Bachelor’s degree in Business, Sales, Management, Engineering, Aviation, or a related field, or equivalent practical experience., • Experience with public safety, law enforcement, emergency response, agriculture, or security environments., • Strong willingness to learn and grow professionally, • Energetic, hands on, and customer focused mindset, • Good communication, organization, and relationship building skills. Today, with more than one million flights conducted globally, EagleNXT’s platforms are trusted across defense, public safety, agriculture, infrastructure, mining, and environmental monitoring applications. The Company’s drone systems have achieved multiple industry firsts, including FAA approvals for Operations Over People (OOP) and Beyond Visual Line of Sight (BVLOS), as well as EASA C2 certification in Europe and inclusion on the U.S. Department of Defense’s Blue UAS list. EagleNXT’s sensors are integrated on more than 150 different drone models and are used in over 100 research publications worldwide, reinforcing its longstanding leadership in precision agriculture, surveying, and environmental sustainability initiatives.

Up To 94%! Commissions Commission Structure: For Permanent Placement Positions in the US/Canada with candidates from US/Canada. 70% of client fee Full Cycle (filling Job Order and Candidate) on the first $150,000. 94% of client fee Full Cycle (filling Job Order and Candidate) thereafter. Example: 1 Your commissions cumulative for your 12 month anniversary period are $200,000. Gross Commission $200,000 Recruiter Commission for first $150,000 = $150,000 X .70 = $105,000 Recruiter Commission for $50,000 balance is 94% = $47,000 Total Anniversary Commissions on $200,000 = $152,000 Example: 2 Your commissions cumulative for your 12 month anniversary period are $400,000. Gross Commission $400,000 Recruiter Commission for first $150,000 = $150,000 X .70 = $105,000 Recruiter Commission for $250,000 balance is 94% = $235,000 Total Anniversary Commissions on $400,000 = $340,000 Commissions are paid the first Bi-Weekly payment period once the client funds are received. Your commissions are based on cumulative 12-month anniversary year. Summary of Recruiter Benefits • NO MICROMANAGING! You are responsible for running your business., • FREEDOM! You determine your hours, clients, when you take off, and work anywhere remotely when you want to., • You negotiate client fees., • Sell without all the headaches of additional startup costs and issues such as websites, logos, accounting, contract support, Accounts Receivable/Payable, Operations, Marketing, Client Support., • Leverage the resources and other Recruiters to help close your deals., • Lucrative Earnings: Your income potential is virtually limitless., • Flexible Working: This is a 100% remote position and you set your own hours., • Tools: Access to state-of-the-art tools, ATS(applicant tracking system) ZOHO Recruit access, and more to streamline your business., • Professional Support: Access to accounting, contract support, and dedicated client support and client meeting support., • We provide Logo, Website, Email, G-Suite, Teams access, and inbound Phone number., • Marketing & branding is managed by our in-house team which covers marketing, social media, content writing, graphics and more. Requirements: • Equipment and supplies: You must own a laptop, outbound phone line and have access to reliable internet., • As an Independent Agent-Full Cycle Recruiter, your company will be responsible for sourcing Clients & Candidates., • Any costs or fees associated with the client transactions, included, but not limited to, business cards, custom apparel, lead lists or referrals, and specialty software are available upon request to purchase., • Wire transfers, ACH, credit card processing, taxes, exchange rates, tariffs, collections, legal or other direct costs associated with commission sales are deducted from the Recruiters commissions., • A monthly subscription fee of $123 to sell on behalf of FoxMore and is due prior to starting, and each month thereafter. The subscription will also provide “ZOHO Recruit” Applicant Tracking system ATS., inbound phone line access, and email/G-suite including Teams. If you hire additional staff (Office or Sales), you agree to pay an additional monthly Subscription for each person working/supporting on your contract., • After your 6 month anniversary, you agree to incorporate your business and provide E&O insurance. Note: All CA and NY Residents must start off with a corporation., • All contracts are Reviewed, Approved and Issued by FoxMore Management and kept on file., • Independent Agent-Full Cycle Recruiter must always represent themselves as an Independent Agent., • All Media, Marketing or Advertising, in any form, must be pre approved by FoxMore LLC., • You may not open an advertised “FoxMore” office without a separate office contract. You can call 281-734-2329 or Set up at Calendly 30 minute discussion to answer any questions at: ___

HYPR started in 2014 with a bold vision and trailblazing determination: Eliminate the Password. In the nearly 10 years since, HYPR has grown to become the gold-standard in passwordless authentication tested and proven in some of the most complex and demanding enterprise environments and successfully supporting more than 20 million global users. Building on this foundation of success, HYPR expanded its mission and is tackling a bigger broader problem - creating Trust in the identity lifecycle. The HYPR team used their expertise and experience to imagine a brand new approach to identity security that builds on the foundation of passwordless authentication with adaptive risk mitigation, automated identity verification and a simple, intuitive user experience. We call this Identity Assurance. Your Role and Impact As a Senior Product Manager, you will personally drive one of the engineering feature teams focused on scaling the solution to the next 500 customers. You will be working closely with engineering, design, sales & others in defining feature requirements, user journeys, stories, and success criteria. Our ideal Senior Product Manager has worked on technical products or large-scale platforms for enterprise clients, is strongly process oriented down to the detail of an end-to-end journey, and is well versed to communicating across stakeholders. You bring strong process and foundations while maintaining an agile flow that isn't built with gates and barriers to success. At HYPR, product managers build and focus on a wide range of end user personas, ranging from mobile app consumers, workforce access professionals, IT administrators, product managers and business leaders. Product development is a collaborative effort between Product design, engineering and customer-facing teams. Feature teams work in close cohesion along a release train model with rapid development, freedom of innovation and implementation design, and trust in one another. Requirements • At least 3+ years of direct product management experience along with prior roles leading to your current success, • Experience at one or more startups having seen growth through various stages of size, • Experience developing and launching products within Cloud, SaaS, enterprise is a must, • BA/BS degree or higher, • Domain knowledge is a plus but not required (Cybersecurity, IAM), • Not limited to New York Metro Area. Remote candidates in the United States may apply, • Building software-as-a-service solutions which enterprises trust, • Mission-critical products which need to work 99.999% of the time, • Delivering on delightful user experiences which doesn't compromise security for convenience, • Research and Process oriented. Player/Coach mentality. Guides and delivers on success, • You are as excited to UAT and play with the product as you are to talking with new customers and explaining the roadmap The Benefits of Working with HYPR • Competitive Salary & Equity offer with significant upside as we scale, • Great Medical/Dental/Vision coverage, as well as FSA/HSA, 401k available and more, • Generous equipment budget and customized workstation. You will have what you need to be successful, • Long-Term stability within a high-growth sector within identity access automation, • A mission driven culture. At HYPR you will never be spinning your wheels on tasks that won’t make an impact. Everything we develop is cutting edge and vital to the success and security of our clients

Location: This position may work remotely anywhere in the United States of America with significant business travel to and from prospect/client sites and/or the Quantum Health home office in Dublin, OH. ***We have a strong preference for someone located in the designated region. Who we are Founded in 1999 and headquartered in Central Ohio, we’re a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we’re on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most a We’re committed to building diverse and inclusive teams – more than 2,000 of us and counting – so if you’re excited about this position, we encourage you to apply – even if your experience doesn’t match every requirement. About the role The Consultant Relations Manager is responsible for executing field-level consultant engagement activities to strengthen Quantum Health’s presence within assigned consulting firms and territories. This role focuses on building and expanding relationships with producers, account managers, and analyst teams, delivering Quantum Health messaging, identifying near-term opportunity signals, and ensuring consultants understand our product portfolio, differentiation, and value story. The Consultant Relations Manager acts as the frontline educator and relationship developer, supporting territory sales teams by activating consultant influencers and surfacing actionable insights. What you’ll do (Essential Responsibilities) • Territory Relationship Development, • Build and maintain recurring interactions with consultants, brokers, and office influencers., • Conduct education sessions, product updates, and events., • Maintain high-frequency market presence across assigned territory., • Sales Activation & Opportunity Identification, • Surface emerging opportunities, buying signals, and account-level context for Sales VP/BD teams., • Ensure consultants are aware of Quantum Health offerings, product updates, pricing flexibility, and competitive differentiation., • Support RFP awareness and influence during the buyer journey., • Focus on identifying and sourcing opportunities through Consultants and introducing to appropriate sales resources, and assisting as client moves through the funnel., • Market & Competitive Intelligence, • Capture consultant perceptions, emerging competitor themes, price sensitivity, and ROI expectations., • Report insights to Sales, Product, Marketing, and Consulting Relations leadership., • Territory Planning & Execution, • Develop and maintain a territory plan aligned with Quantum Health priorities, event calendars, and relationship-building objectives., • Coordinate activities with VPs of Sales and Business Development Team., • Experience: 2 to 4 years experience in healthcare benefits, point solutions, consulting, or navigation., • Experience working directly with consultants/brokers to sell or position employer healthcare solutions., • Strong execution focus—ability to build relationships across multiple office types and maintain a high-volume engagement cadence., • Ability to communicate current-state product, value story messaging, and performance metrics to external partners., • Must thrive in field-facing work; requires 50%+ travel., • Commitment to safeguarding company and member data in accordance with all policies., • Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently., • A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health’s policies, values and ethics, and to protecting the sensitive data entrusted to us. #LI-AT1 #LI-Remote What’s in it for you • Compensation: Competitive base and incentive compensation, • Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more., • Retirement: 401(k) plan with up to 4% employer match and full vesting on day one., • Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more., • Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development., • Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision., • Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know • Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite., • Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check., • Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we’re committed to empowering our ERGs, and we’re proud to be an ___., • Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds., • Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate’s unique combination of experience and qualifications related to the position., • Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship., • Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, ___ to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you’ve encountered a recruiting scam, report it to the ___ and ___.

The Customer Success Associate (CSA) is an early-career role on ClearPoint’s Customer Success team. CSAs own a portfolio of small and mid-market accounts end-to-end and partner with CSMs and CS Leadership on larger accounts. The CSA is the customer’s primary advisor for strategy execution inside ClearPoint and is expected to exercise independent judgment on how each customer should be set up, coached, and grown. This is not a checklist role. It is a judgment role. CSAs decide what each account needs, when to push back on a customer request, when to escalate, and what to recommend at renewal. Our customers should walk away from every interaction smarter and better positioned to be the hero inside their organization. That sometimes means redirecting a request that won’t actually serve them, recommending a different scope, or holding the line on a best practice. It always means showing up as a partner who knows the work. This is an AI-first role. CSAs work side-by-side with Agency’s Kai, our AI teammate, from day one. We expect CSAs to design AI-driven workflows for their accounts, exercise judgment over AI output, and decide when to apply it. The CSAs who succeed here will be doing the work of two or three traditional CSAs because of how they use AI. The ideal candidate is smart, hard-working, hungry, and humble—eager to learn without an ego, motivated to own outcomes, and a genuine team player. You read the agenda before the meeting and the report after it. You ask good questions. You don’t need to be told twice.This role’s primary duty is advising ClearPoint customers on how to execute their strategy inside the platform and exercising independent judgment on the matters listed below. Specifically, the CSA will: • Own a portfolio of small and mid-market customers end-to-end. The CSA decides how each account is structured, what the success plan looks like, when to engage, and what to recommend. The CSA is the primary point of contact and the primary decision-maker on day-to-day account strategy., • Make renewal and expansion recommendations. The CSA assesses account health, identifies risk and expansion signals, and makes the recommendation to leadership on renewal terms, expansion opportunities, and at-risk interventions. These recommendations directly influence revenue decisions., • Exercise judgment on customer requests. Decide when to fulfill a request, when to push back, when to redirect, and when to escalate. Customers do not always know what they need; the CSA’s job is to diagnose and advise, not to take orders., • Advise customers on strategy execution methodology. Coach customers on Balanced Scorecard, OKR, and ClearPoint best practices. Influence how the customer organization runs its strategy process—a matter of significance to their business., • Design and run customer working sessions when they add value. The CSA decides cadence, agenda, and approach based on account-specific judgment—not a fixed playbook., • Partner with CSMs on Enterprise and Growth accounts by leading defined workstreams: customer research, working-session prep, customer-facing materials, and analysis. The CSA owns these workstreams and exercises judgment on approach and output., • Drive product adoption by deciding which features matter for each account and how to position them against the customer’s goals., • Design AI-driven workflows. Build prompts, workflows, and automations using Agency and other AI tools. Exercise judgment over AI output, catch errors, and own the final work product., • Provide structured product feedback to Product, Sales, and Marketing as a voice of the customer., • Contribute to internal initiatives that improve how the CS team operates.Outside of the primary advisory duties above, the CSA will also:, • Triage and respond to customer support tickets in coordination with the Customer Support and CSE teams. Support work is a secondary duty and is expected to represent a minority of the role., • Run onboarding sessions for new customers, applying CSA judgment on how each customer should be set up.This job description is not a comprehensive list of duties. Responsibilities and activities may change at any time, with or without notice—often quickly.We measure CSAs on outcomes, not inputs:, • Strategic Coaching. Customers see you as someone who knows the work and helps them think more clearly—not just as a software contact., • Onboarding and Adoption. Your customers reach first value quickly and feel set up for long-term success., • Retention and Expansion. Your renewal recommendations are sound. Your customers renew because ClearPoint is critical to their work, and they grow because you helped them see what was possible., • Judgment Quality. The decisions you make on account strategy, escalation, and customer requests hold up over time., • AI Leverage. You consistently demonstrate that AI is multiplying your output—your responsiveness, your depth, your reach., • Trajectory. You’re visibly getting better month after month. The CSA role is a launchpad into CSM, CSE, and other roles across the company.This is not a 9-to-5 job. We’re also not asking anyone to work 996. The reality sits in between: this is a startup environment, things move fast, and you will not be working banker’s hours. this is a startup environment, things move fast, and CSAs are trusted to be present when it matters and to step back when it doesn’t. What you get in exchange is the chance to shape things and make an impact from day one. Your judgment matters, your work gets seen, and you grow fast. The CSA role is a launchpad—the people who do it well move into CSM, CSE, or other roles across the company. This position is fully remote but candidates must live in the greater DC metro area (DC, MD, VA, PA). Expectation of 2–3 days per month in-office or in-person for team events, working sessions, and customer meetings. We hire and promote against our core values. You should be able to come to an interview with concrete examples from your current or past work and of how you have lived each of them (If those examples don’t come naturally, this probably isn’t the right seat): • We Care About The Customer: A time you made your customer the hero, where they walked away looking smart to their organization because of how you showed up. We are partners, not vendors., • We Play To Win: A time you held yourself or your team accountable for great work, and what you did when the bar wasn’t being met., • We Are Passionate: A time you worked hard, got stuff done, and still made the work fun. Bonus if you can describe a culture you helped build, not just lived in., • We Are Exceptionally Open: A time you flagged a problem early, asked the awkward question, or surfaced something uncomfortable instead of letting it sit., • We Are Welcoming: A time you helped build an environment where people with different backgrounds or perspectives could do their best work., • Hungry. You want the work. You want to learn. You want to be good at this, • Humble. You ask questions, you take feedback, and you don’t pretend to know things, • Fast. You move quickly, write clearly, and don’t need a lot of structure to make progress, • Comfortable with ambiguity. Priorities shift, processes change, and that’s okay, • Direct. You say what you think, you push back necessary, and you don’t hide bad news, • AI-fluent or AI-curious. You already use AI in your day-to-day, • Clear communicator. You write well, you listen, and you can explain things well, • Organized. You can juggle a big task list and prioritize without dropping balls, • Curious. You read. You poke at the edges. You want to understand why, not just what, • Bachelor’s degree or four years of relevant experience., • Working fluency with Microsoft Office Suite required., • Hands-on experience using AI tools (Claude, ChatGPT, Agency, Copilot, etc) preferred., • Previous coursework or experience in strategy or performance management preferred., • Customer-facing experience, particularly in technology, preferred., • $50,000 - $70,000, • Performance-based bonus program, • Competitive salary commensurate with your experience, • Performance-based bonus program, • 100% paid health insurance & dental insurance, • 401(k) program, • Open vacation policy, • Professional development, training, and mentorship programs, • Chance to get in on the “ground floor” of a tech company with startup energy, • Ability to make a difference from day one, • Fantastic colleagues and customers, • Employee referral bonuses to encourage the addition of great new people to the team, • Team events and offsite retreats, • Company organized volunteer days, • Candidates must live within ~100 miles of Arlington, VA and lives in the following states: VA, DC, MD, PA., • Employment is contingent upon successful completion of the I9 Federal work authorization verification. We don't offer visa sponsorship or work permits. Please read this posting carefully, visit our website, learn about us, and then apply. To be considered, please fill out the form and attach your resume. We needed someone yesterday, and we are excited to grow our team, so if you're a good fit, expect this process to move quickly. Pre-Employment Background Checks All offers of employment are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary and may include: Social Security Verification, Criminal History, Credit History, Personal and Professional References, social media, Prior Employment Verification, Educational Verification, and Motor Vehicle Records. ClearPoint reserves the right to modify this policy at any time without notice. EEO Statement ClearPoint Strategy provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, or genetics. We seek to build a diverse staff representative of the communities we serve. All qualified applicants are strongly encouraged to apply. Physical Requirements This is sedentary work requiring typing and other and repetitive motions. Vocal communication is required for expressing or exchanging ideas by means of the spoken word. Hearing is required to perceive information at normal spoken word levels. Visual acuity is required for operation of a computer and for observing general surroundings and activities. The worker is not subject to adverse environmental conditions.

About Us: Zeitview is the leading intelligent aerial imaging company for high-value infrastructure, providing businesses with actionable, real-time insights to recover revenue, reduce risk and improve build quality. We serve customers in the solar, wind, insurance, construction, real estate, and critical infrastructure industries. Trusted by the largest enterprises in the world, Zeitview is active in over 70 countries. Our mission is to accelerate the global transition to renewable energy and sustainable infrastructure through advanced inspection solutions. Take a look at our latest achievements ___! This role in one paragraph: Be the voice of the customer for an entire industry at Zeitview. You will be Zeitview's resident expert for one of our target verticals -- solar, wind, electric utilities, oil & gas, or commercial properties. You own problem definition: understanding what enterprise customers in your vertical actually need, why they need it, and what it's worth. You run discovery, build client relationships alongside sales, synthesize market signals, and translate all of that into clear, prioritized requirements that our platform product managers and engineering teams can execute against. You are responsible for competitive intel and defining metrics to demonstrate the success of the product and strategies. You should be growth focused. You will not just iterate on our existing product/service offerings but propose business cases and GTM for expanding our offerings. You do not own the product backlog or ship software directly, you own the "what" and "why," then work with solutions-side PMs to negotiate the "how" and "when." What you'll actually do in the first 6 months: • Define what "success" looks like for your vertical in terms that connect to revenue, retention, and customer outcomes, not just feature delivery, • Embed with 3–5 strategic accounts in your vertical. Not to sell, but to understand their inspection workflows, pain points, and decision-making structures deeply enough to write requirements they'd recognize as their own, • Run structured discovery across a mix of methods (customer interviews, operational ride-alongs, competitive analysis, usage data) and synthesize findings into a prioritized problem set for your vertical, • Negotiate with platform PMs over engineering capacity, making the case for your vertical's priorities with data and customer evidence, not volume, • Write requirements that hold up under engineering scrutiny: specific enough to build from, flexible enough to serve platform-wide, • Build internal credibility as the person who knows your industry better than anyone else in the building This role is NOT: • A platform-building role. You will not own a product backlog, write technical specs, or ship software with engineers day-to-day. If that's what you're looking for, see our Senior Product Manager - Asset Insights posting., • A pure strategy role, with no customer contact. You will be on calls with enterprise clients regularly. You will travel to sites. You will see the physical infrastructure your product serves., • A people management role. You will coordinate across functions and informally guide others, but you will not have direct reports. Requirements: • Bachelor's degree (or higher) in a science, technology, or related field, or equivalent work experience, • 8+ years of professional experience, with 5+ years in product management, solutions consulting, technical sales, or a comparable customer-facing role in enterprise software, • Deep domain expertise in at least one of: solar energy, wind energy, commercial properties, and in particular electric utilities, oil & gas. "Deep" means you can walk onto a customer site and understand what you're looking at: the assets, the inspection workflows, the regulatory context, and the business model. Candidates without direct industry experience will not be considered., • You have a track record of building trusted relationships with enterprise customers and converting those relationships into product insight, not just feature requests, but an understanding of underlying needs, • You can run structured discovery and synthesize qualitative and quantitative inputs into a prioritized problem set that other teams can act on, • You have commercial acumen: you understand how product decisions connect to pipeline, deal size, retention, and competitive positioning in your vertical, • Exceptional communication skills. You can present to a customer's VP of Asset Management on Monday and translate that conversation into a product brief for solutions PMs and Engineering on Tuesday, • Willingness to travel to customer sites and inspection locations Strongly preferred: These will move you to the top: • Direct industry experience. You've worked in the industry, not just sold to it, • Experience working with operational or service delivery teams (field inspection, drone operations, or similar), • Experience with geospatial data, remote sensing, or asset management platforms, • Familiarity with AI/ML-powered products, enough to assess where these capabilities address real vertical problems vs. where they're a distraction, • Experience with go-to-market strategy: product launches, positioning, pricing, or vertical-specific marketing, • Experience in mobile application development What’s Included: • Feel great about your work as you join a leading mission-driven intelligent aerial imaging company - our goal is to accelerate the global transition to renewable energy and sustainable infrastructure, and you personally will play a large part in making this happen!, • Competitive base salary, annual bonus and stock options, • Your choice of multiple medical insurance plans, including options with an HSA and 100% coverage of the premium for yourself and your dependents, • Unlimited PTO: We mean it when we say we prioritize work-life balance and mental health, • Autonomy and upward mobility, • Diverse, equitable, and inclusive culture: a place where your voice matters This role has a base salary range of $160,000 - $180,000 USD, plus a target annual bonus and eligibility for stock options. Actual compensation may vary based on experience, skills, and location within USA. Zeitview is proud to be an equal opportunity employer. At Zeitview, we believe in cultivating an environment where our team members can bring their authentic, whole selves to work. Encouraging identity and belonging is one of the many aspects of our culture that makes us stronger as an organization and drives innovation. We are committed to building and delivering a diverse, inclusive, and equitable workforce that includes age, color, sex, disability, national origin, race, religion or veteran status, that is representative of the world around us, where all individuals are treated with respect and dignity - and to act swiftly if this value is ever threatened. We are constantly striving to be better, and we continue to take strategic steps to advance representation. We also provide reasonable accommodation for qualified individuals with disabilities and for seriously held religious beliefs in accordance with applicable law.

Description Who we are? United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization. Join our innovative team with the mission of developing and supplying advanced technologies and improving patient care worldwide. As part of our global team, you will have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career. Company Page: Benefits and Compensation When joining our team, we offer the following benefits: medical, dental, vision, short- & long-term disability insurance, employee assistance program, company paid basic life insurance, 401(k) with employer match, paid time off, sick leave, and (11) paid holidays. Compensation decisions are based upon the candidate level of skill, qualifications, geographical location and experience, and it is not typical for an individual to be hired at or near the top of the posted pay range. Additionally, the position may also be eligible to earn performance-based incentive compensation (such as cash bonus(es). Job Summary: The Clinical Marketing Specialist, Molecular Imaging, works closely with the Modality Vice President, Product Managers, Product Marketing Managers, Modality Managers, and Clinical Application Specialists. In this role, the Clinical Marketing Specialist is instrumental in supporting all clinical activities for product marketing, direct sales support, and for new product introduction and product feedback from the US to our global Headquarters. Successful candidates will demonstrate the characteristics of authenticity and integrity that is needed to build meaningful and lasting relationships with our customers. Duties & Responsibilities • Provide and create clinical content for modality product marketing managers to support adoption and integration of key-product messaging and clinical claims into marketing materials., • Manage the collection of clinical images, by obtaining customer release forms, ensuring appropriate clinical descriptions, and maintaining clinical images data bases., • Demonstrate modality capabilities at industry trade shows, in the HQ Customer Center, and during customer sales calls/meetings., • Contribute and advise on clinical aspects of marketing execution for marketing collaterals, presentation content, etc., • Manage the clinical related aspects of national show/reference sites including site optimization and training to create an exemplary customer show site experience., • Manage the clinical related aspects of the site visit process (Houston Customer Center and national show sites)., • Actively participate in all site visits for assigned territories for system demonstration (Houston Customer Center and national show sites)., • Actively participate in “hot site” escalation resolution for clinical related topics., • Establish global, best-practice sharing through peer-to-peer clinical marketing operations mechanisms (tcons, webx & webinars)., • Contribute to modality Applications Training Summit, Masters Courses, and Global Sales Training Clinical Sessions on an as needed basis., • Lead and/or participate in customer engagements, focus groups, user groups, advisory boards and other market-related activities to assist in the collection, definition and validation of clinical market needs and requirements., • Work with NPI (New Product Introduction) teams globally to ensure successful planning and execution of clinical marketing training., • PET certification required. Dual PET and CT certification desired Education • 8-10 years’ medical imaging clinical experience as PET/CT Technologist required, • Experience in training end users is preferred., • Strong presentation skills and development skills with excellent ability to synthesize and explain complex issues., • Excellent Oral and written communication skills in English and ability to quickly build relationships with internal team and customers., • Ability to travel domestically (>50%), and occasionally international., • Experience in product marketing is preferred., • Creative, flexible and well-organized. United Imaging is an Equal Opportunity Employer. Diversity, equity, and inclusion matter. United Imaging provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

HyperionDev is one of the largest providers of accelerated tech education in EMEA and one of the oldest providers of 'coding bootcamps' in the world. We work with top universities such as Imperial College London, The London School of Economics, The University of Edinburgh, and Stellenbosch University to deliver structured technical courses and bootcamps that accelerate people into fulfilling tech careers. We have been recognised as one of the top education technology scaleups in the world and gained the financial backing of Meta (previously Facebook), which recognised us as the most socially impactful startup operating in Africa, where we initially started our work. We're backed by nearly 2000 investors, having raised the largest crowdfunding round of funding for an edtech company in history. As a primarily bootstrapped, profitable, and scale-up tech business, join us as we play our part in making the world a more stable, safer, and fair place. As our Director of Revenue, you will lead the full revenue engine across HyperionDev’s two major commercial verticals: B2C Admissions and B2B Corporate/SETA Learnerships. You’ll oversee the regional admissions teams across the US, UK, SA, and AUS, as well as the corporate and learnership sales function in South Africa. This role blends commercial leadership, operational excellence, and product-minded systems thinking. Your focus will be to improve how our revenue functions run, building scalable processes, forecasting models, reporting systems, and data-driven playbooks that increase conversion, strengthen team performance, and create predictable, repeatable revenue. You will lead the leaders: Regional Admissions Managers in each market and the Lead for Corporate/SETA sales. Together, your teams will own the entire revenue funnel from first enquiry to enrolment (B2C) and from partner acquisition to contract close (B2B). This role is ideal for a commercially-oriented operator who can move between strategy and execution, uses data to diagnose opportunities, and is comfortable building systems and processes that drive high performance across global teams. Commercial Leadership • Own revenue targets across B2C Admissions and B2B Corporate/SETA Learnerships., • Build, execute, and optimise commercial strategies for both verticals., • Monitor revenue pacing, conversion metrics, forecasts, and operational KPIs., • Conduct regular performance reviews with regional and functional leads., • Identify opportunities for revenue expansion, new markets, and improved commercial processes. Lead & Develop High-Performing Teams • Manage Regional Admissions Managers across the US, UK, SA, and AUS., • Oversee the B2B Learnerships and corporate sales lead and their team., • Build a culture of accountability, coaching, and measurable performance., • Set clear expectations, run structured performance management, and ensure consistency across regions., • Support hiring, training, onboarding, and capability-building across all commercial teams. Operational Excellence & Systems Ownership • Own and improve the commercial funnel for both B2C and B2B., • Introduce and maintain operational systems, playbooks, SOPs, and performance frameworks., • Collaborate with Product and Engineering to enhance CRM tools, dashboards, and automation., • Ensure CRM hygiene, accurate pipeline reporting, and data-driven decision-making., • Identify bottlenecks and implement scalable processes that improve throughput, efficiency, and quality. Data, Insights & Forecasting • Build a reporting infrastructure that provides visibility into daily/weekly/monthly commercial performance., • Lead revenue forecasting, funnel analysis, and operational diagnostics., • Use BI tools and data dashboards to guide decision-making and identify optimisation opportunities., • Strengthen conversion, productivity, and utilisation across commercial teams. Cross-Functional Collaboration • Work closely with Marketing on lead flow, campaign performance, and funnel alignment., • Partner with Product and Engineering to improve internal systems and commercial tooling., • Align with Finance on budgeting, forecasting, and revenue modelling., • Collaborate with Student Success and Operations to ensure seamless learner onboarding and delivery. Minimum • 5+ years leading commercial, revenue, or sales operations teams., • Experience managing managers (e.g., regional heads, team leads)., • Strong analytical skills with experience in dashboards, CRM reporting, forecasting, and funnel metrics., • Proven success in improving conversion, productivity, or commercial performance., • Experience with CRM systems and sales operations processes., • Demonstrated ability to design and improve commercial processes at scale., • Strong communication, leadership, and stakeholder management skills., • Comfortable working in a fast-moving, high-accountability environment. Preferred • Experience in edtech, workforce development, training, or a scaled services business., • Background in product operations, revenue operations, or commercial systems design., • Experience working across multiple regions or international teams., • Familiarity with BI tools (e.g., Looker, PowerBI, Tableau) and SQL or similar., • Experience building automation, workflow optimisation, or tech-enabled processes., • Track record of running or supporting multi-vertical revenue organisations (B2C + B2B). Equity: As a senior leadership role within the company, you may be eligible for direct ownership in the business through our stock option scheme. The company has been approached for acquisition by a number of billion-dollar leaders in the tech education space and is backed by investors from the US, UK and South Africa, and we want you to directly share in the success of the business. Hybrid work: We are a hybrid work organisation offering flexibility on your schedule. Remote working options are available for candidates not in proximity to a HyperionDev Campus. Learn new tech skills: We offer our employees the opportunity to enrol part-time in our Coding Bootcamps. Join the heart of tech in Africa, Europe and the US: You'll work with the best of the best and rub shoulders with the world leaders in edtech, developer education, and developer assessments. Join one of the most ambitious and highest-performing tech companies in the space, with a management team that draws on their former experience from top tech companies. Life-changing work: Solve real problems that make education and tech careers accessible to those who need it most: you're allowed to brag about it. We're a people-forward company with a purpose that underlines everything we do. We're obsessed with the potential in people and challenge them to do their best work. We embrace a culture of growth and learning to deliver on our vision and ours is a relentless quest for improvement.

WHO WE ARE At Basis, we empower agencies and brands with cutting-edge software that automates digital media operations. Our all-in-one platform supports seamless planning, reporting, and financial reconciliation across direct, programmatic, search, and social media. We’re not just building advanced technology; we’re also building a culture where passionate, motivated individuals come together to drive meaningful change. Our commitment to inclusivity and growth ensures our employees thrive both professionally and personally. With our headquarters in Chicago, we offer flexible work options across the U.S. and Canada, including remote, hybrid, or on-site at headquarters. ABOUT THE TEAMThe Customer Success team is part of the broader Basis Customer Experience team which includes Basis Solutions and Engineering, Customer Onboarding, and Customer Success. The Basis Customer Experience team is the center of our software operations and is the driving force behind our sales and support. Through our ‘raving fan’ service philosophy, we provide above and beyond service to thousands of advertisers, agencies, and other media buying professionals. Members of this team enjoy the opportunity to gain deep insight into the online advertising world and grow their careers through continued education in the workplace. WAYS YOU’LL CONTRIBUTE You will enthusiastically grow revenue and drive adoption of the Basis Platform through strategic account management and relationship building. You will be responsible for growing existing revenue alongside Sales by partnering with your clients to identify and meet their business objectives, ensuring their success as they adopt a new platform. From training them on Basis usage, DSP strategy and optimization, to defining packages and pricing, you’ll own the day to day and become an integral part of your clients’ digital strategy. You will also contribute by: • Owning your own book of dedicated customers; focused on continued revenue growth, widening platform usage, goal development, and establishing clear product feedback communication channels., • Establishing best practices and creative strategies to rapidly grow client spend and platform adoption through continued education, proactive outreach, opportunity tracking, and goal development., • Collaborate with cross functional teams (Product, Sales, and Support) to resolve issues, prioritize feedback, and enhance client value., • Providing business insights through Partner Reviews and other regular reports to help drive revenue and Partner KPIs against platform usage., • Maintain detailed client health tracking, usage metrics, and engagement documentation in CRM and CS tools., • Maintaining a deep understanding of Basis' software products and industry knowledge to be able to speak with customers and the team about the most relevant features/functionality for their specific business needs., • Working closely with champions and decision makers to influence growth strategies thru Raving Fan Service., • Continuing education and developing programmatic buying knowledge and skills of your customers., • Reviewing campaigns and provide detailed feedback to educate platform buyers., • Helping realize client goals by customizing training, guiding campaign set up, and making optimization recommendations., • Working with Basis' internal support, product, and operations teams to provide high level of assistance post sale., • Maintaining and improving the NPS (Net Promoter Score) and advocacy program, • Min 2 years experience in advertising technology or related field, • Min 2 years sales experience in either direct sales, sales training, or account management, • 1+ years experience in a DSP/programmatic space, • Dynamic presenter and public speaker, • Loves to solve problems and dig into challenges, • Ability to adapt quickly to a rapidly changing technology environment, • Experience working with and influencing cross functional teams, • Super-positive attitude, worthy of our ‘raving fan’ service philosophy, • Ability to learn complex software applications and to thrive in a fast paced, ever-changing, startup environment, • Excellent written and verbal communication skills, organizational, people, & time management skills, • Enthusiasm to grow revenue & drive adoption of Basis, • Deep knowledge of online business practices, • The ability to travel (including some day and overnight trips), • Commitment to creating inclusive, respectful environments where all voices are valued and supported., • Thoughtful approach to collaboration, design, and decision-making that prioritizes equity, access, and continuous learning., • Bachelor's degree or higher

As a Mid-Market Account Executive specializing in General Contractors at Clearstory, you’ll play a critical role in driving revenue growth by identifying, engaging, and closing new business opportunities. You’ll manage the full sales cycle—from initial outreach to signed contracts—while delivering an exceptional experience to prospective customers. We’re seeking candidates with project management experience at mid-sized General Contractors who have managed costs and change orders. If you’re ready to transition into SaaS sales and help expand Clearstory’s market presence, this role is for you. Success in this role requires a hunter mentality, a consultative approach to sales, and the ability to connect with stakeholders at all levels. If you thrive in a fast-paced, high-growth environment and are passionate about solving customer pain points with innovative technology, we want to hear from you. • Engage & Build Relationships – Proactively connect with construction professionals via phone, email, and other channels to understand their challenges, uncover pain points, and identify opportunities to provide impactful solutions., • Exceed Sales Targets – Consistently achieve or surpass monthly and quarterly sales activity and revenue goals, driving sustained growth for both Clearstory and our customers., • Own the Full Sales Cycle – Lead accounts from initial outreach through business development, prospecting, product specifications, contract negotiations, and signing—ensuring a seamless post-sales experience., • Strategically Expand Territory – Develop and execute data-driven prospecting plans to build a strong pipeline, establish credibility, and create new business opportunities., • Research & Identify Key Players – Leverage networking and research to map out accounts, engage decision-makers, generate interest, and uncover business requirements., • Deliver Compelling Product Demonstrations – Conduct engaging, value-driven virtual and in-person software presentations to showcase how Clearstory transforms workflows and maximizes efficiency., • Become a Trusted Expert – Develop a deep understanding of Clearstory’s platform, competitive landscape, and industry trends to position yourself as a knowledgeable and consultative resource for potential customers., • High-Energy, Results-Driven Team Player – You bring enthusiasm, resilience, and a collaborative mindset to every interaction., • Industry Knowledge (Mandatory) – Minimum 3–5 years of experience in the Commercial Construction industry working as a Project Manager for a General Contractor., • Proven Sales Excellence (Preferred) – 2+ years of demonstrated success in software sales, preferably B2B, with experience selling to decision-makers at all levels of an account., • Quota-Crushing Track Record – Consistently exceeds sales targets, driving strong revenue growth., • Consultative Selling Expertise – Experience with solution-based sales methodologies, effectively uncovering needs and aligning solutions to customer challenges., • Pipeline & Forecasting Mastery – Strong ability to develop, manage, and accurately forecast sales pipelines., • Outstanding Communicator – Exceptional verbal and written communication skills with the ability to engage customers effectively via phone, email, and virtual meetings., • Entrepreneurial & Adaptable – Thrives in a fast-paced, dynamic environment, taking initiative and ownership of results., • Relationship Builder – Skilled in establishing trust with prospects and customers, fostering long-term partnerships., • Industry Knowledge (Preferred) – Experience in the Commercial Construction industry is a strong plus., • Education & Experience – BA/BS degree or equivalent experience preferred. We want you to be a part of the Clearstory success story so as you engage with us and our team members, it would be helpful for you to understand some of the core characteristics of our team - hopefully many of these resonate with you! • Embody our core values, • Be Curious, • Customer Obsession, • Keep It Simple, • Raise the bar, • Passion and enthusiasm for your work and the Company, • Loves to take the initiative, • An upbeat, positive and good-to-be-around attitude., • Sense of humor., • Is a “doer” with a hands-on approach, • Very high energy., • Commitment to excellence., • Operationally focused - thinking about the entire business and not just your role., • Bright, quick, articulate, able to influence without direct authority, excellent presentation and interpersonal skills, and able to adapt to different outside constituencies., • Ability to influence peers, operational managers, and executive team., • People willingly seek out your advice in the planning phase of decisions., • Strong entrepreneurial nature and approach., • You foster trust and accessibility., • Strong prioritization skills., • Aggressive drive with a can-do attitude., • Ability to build relationships and earn the respect of other teams., • Organizational tolerance: able to work with ambiguity and constant change., • Genuine passion for customer service., • Enjoys and has implemented change., • Believes strongly in his/her abilities. We are a first-of-its-kind, category-defining software that is revolutionizing the commercial construction industry. Clearstory is digitizing and automating the change order process inside the commercial construction industry. Regardless of what financial software a construction company uses internally, they can use us to share costs with the companies they work with. This is why our integrations team is so critical to our company’s success! Just as TurboTax did for tax documents and Bill.com did for accounts receivable and accounts payable, Clearstory is doing the same for change order communication between construction companies. The construction industry is being transformed fast by technology, but the way companies communicate costs hasn’t evolved in decades and still heavily relies on carbon copy paper, spreadsheets, and email to track billions of dollars. These arcane manual processes can take days or weeks and include hours of manual office tasks such as scanning, manually transcribing, and tedious data entry into spreadsheets. At Clearstory we are changing that and creating a new category “change order communication,” by intelligently digitizing this age-old process. This leads to an increase in profits, more successful contractor-to-customer relationships, more transparency into a project’s true cost, and less wasted paper! We are a Series B 100% SaaS company with impressive credentials for a company at our stage. In addition to experienced SaaS sales, marketing, engineering, and product leaders, our team has over 60 years of combined experience in the commercial construction space. At Clearstory we know our customer’s pain points and challenges firsthand and have built a category-defining product that serves the user first. You’ll be part of an ambitious and collaborative company, committed to growing a supportive and diverse team that is passionate about empowering our contractor customers. More important than meeting 100% of qualifications, we are looking for collaborative, long-term team members with a growth mindset, a commitment to proactive communication, and a bias towards action, who are aligned and excited with our company’s mission to build the industry standard in digital change order communication for the commercial construction industry. As an early member of the team, you will have an exceptional level of impact on the development and iteration of our Company and the workplace culture itself. This is your chance to join a team that is bringing game-changing technology to a stagnant, static, pen-and-paper part of the commercial construction industry. This is an earlier-stage company and as such you will have many intangible benefits that go along with that opportunity such as the ability to influence the culture of your workplace, the ability to make an immediate impact with a product that already has an established product market fit and a healthy and growing user base as well as significant product influence. • Ability to work with a new product category that has already found product market fit, • Remote work schedule, • Executive interaction regularly, • Competitive market-rate salary for a Series A company, • Subsidized healthcare, vision, and dental, • Early equity! We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, connect with us via email at . As a company, we value fairness, collaboration, communication, and leadership and build our teams around these values.

Company Description BPS Bioscience Inc. is a leading developer and manufacturer of research tools for various scientific fields, including bromodomains, CAR-T therapy, cell signaling pathways, Coronavirus, CRISPR, deacetylases, demethylases, immunotherapy, kinases, methyltransferases, phosphodiesterases, phosphatases, poly ADP ribose polymerases, and ubiquitin enzymes. The company is headquartered in San Diego, California and provides custom protein expression, biochemical and cell-based assays, cell line development, CRISPR, BLI and compound screening services. BPS Bioscience is scientist founded and driven, focusing on providing quality life science products and services to accelerate drug discovery and development for treatment of human diseases. Job Overview The Territory Sales Manager is a full-time, exempt, remote position. The Territory Sales Manager will be responsible for managing and expanding customer accounts within the assigned territory, while adhering to the company's policies and procedures. The Territory Sales Manager will also be responsible for using market analysis data and customer knowledge to develop and implement sales strategies while ensuring customer satisfaction. Responsibilities: • Build and maintain a network of sources to identify new sales leads., • Identify, qualify, and close new business opportunities in the biotech and life sciences sectors within the assigned territory., • Negotiate and close sales opportunities., • Communicate with customers and seek to understand their product or service needs; recommend appropriate solutions., • Demonstrate the functions and utility of products or services tailored to customer needs., • Maintain and grow existing accounts through regular follow-ups, customer service, and relationship management to ensure repeat business; document all activities in CRM tools., • Conduct in-person visits with prospective and existing clients to present BPS’ product portfolio to C-suite executives, researchers, lab managers, and procurement teams., • Ensure customer satisfaction through ongoing communication and relationship management; resolve post-sale issues promptly., • Collaborate with internal technical specialists and product managers to address complex client needs and ensure satisfaction., • Maintain communication with existing and previous customers to inform them of new products, services, and enhancements., • Maintain detailed records of sales activities including calls, orders, sales, lost business, and customer or vendor relationship issues; track all interactions using CRM tools., • Provide periodic and accurate territory sales forecasts and reports., • Attend scientific conferences, trade shows, and networking events to promote brand awareness and generate leads., • Monitor market trends and competitor activity to inform sales strategy., • Collaborate effectively with cross-functional teams and provide territory coverage for colleagues during absences, ensuring seamless customer support and continuity of service., • Demonstrates professionalism, resilience, and a positive attitude in all interactions., • Actively supports the development of junior or new sales territory managers through coaching, shadowing, and constructive feedback., • Encourages knowledge sharing and teamwork to drive collective success., • Introduces and promotes effective sales techniques and/or tools to improve team efficiency., • Provides insights from the field through Voice-of-the-Customer feedback to help shape product development and service enhancements., • Provide mentorship and training for other members in the department., • Manages the performance of direct reports if applicable., • Perform other duties as assigned. Required Qualifications: • Bachelor’s or advanced degree in a related scientific field (preferred), or a degree in Business., • Minimum of 7+ years of relevant sales or industry experience required., • Proven sales and negotiation skills with a results-driven approach., • Excellent interpersonal and customer service abilities., • Ability to thrive in a high-paced, client-facing environment., • Strong organizational skills., • Demonstrates a high level of accuracy and thoroughness in all aspects of work., • Consistently ensures precision and completeness in documentation and communication., • Solid analytical and problem-solving capabilities., • Proficient in Microsoft Office Suite or related software., • Familiarity and use of CRM platforms and sales reporting tools., • Self-motivated and capable of working independently., • Willingness and ability to travel extensively within the assigned territory. Benefits! • 401k with company match, • Medical/Dental/Vision health insurance plans, • Vacation and paid holidays BPS Bioscience is an equal opportunity employer, without regard to race, color, religion, age, gender, sexual orientation, disability, or any other characteristic protected by applicable law.

We believe conversations will become the #1 way to shop. At Gorgias, we’re building the platform that makes this real: a unified AI agent that sells, supports, and re-engages customers across the entire journey. Conversational Commerce is the future of ecommerce, and we’re leading that shift. Our mission is to turn every interaction between a brand and its customers into a relationship: personal, seamless, and intelligent. By combining deep product expertise with the latest in AI, we’re making shopping feel more natural, human, and connected than ever before. To win, we focus relentlessly on: * Quality: conversations that feel authentic and on-brand. * Experience: effortless shopping from chat to checkout. * Re-engagement: personal, 1-1 dialogue instead of noisy marketing. The opportunity is massive. As AI reshapes how people buy, Gorgias is building the foundation for the next decade of ecommerce, where every brand has its own intelligent agent and every customer feels understood. Join us to make Conversational Commerce real. We’ve built the #1 helpdesk for Shopify, powering over 16,000 merchants worldwide. Now, we’re building the future of ecommerce: an AI agent that helps brands sell, support, and engage customers through conversations. Over 2,500 merchants already use our AI agent to automate support, improve service quality, and scale faster. Next, we’re expanding the AI agent to help shoppers find what they want, turning every chat into a shopping experience. This is the foundation of Conversational Commerce, where every customer interaction becomes personal, seamless, and revenue-driving. Historically, most of our customers were SMBs and mid-market merchants. But that’s changing fast: we’re now winning much larger merchants, including recent deals over $400K per year. See how brands like Timbuk2, Steve Madden, and MrBeast use Gorgias to power their growth ___. Try our AI agent on ___, and our Helpdesk back end ___. * TAM: $5B * Helpdesk: $140M * Support agent: $860M * Shopping assistant: $4B * ARR: $89M (+25% YoY) * Funding: $101.5M total * Latest round was Mar 2024: $29M Series C-2 (SaaStr, Alven, Amplify, Horsley Bridge, Shopify, Sapphire, CRV, Transpose) * Team: 365 people Successful ecommerce AI company seeks a fearless marketing leader to elevate our story and transform the industry. We've built an exceptional product. Now we want to tell its story with the same excellence. You'll deeply understand the product, how it works, how to set it up, and how it delivers value. This will put you in a unique position to educate merchants on why customers want to shop through conversations, and how they can make it happen with Gorgias. Our customers and team span the globe, so you'll need to be collaborative, curious, and empathetic. If you're ready to lead this transformation, this is your chance to own a defining success and make a career-defining impact. Own the narrative and positioning of Gorgias’ Conversational Commerce platform. Translate product innovation into market impact. Your mission: make Gorgias synonymous with AI-driven customer and sales conversations by defining the category, crafting the story, and driving adoption across all segments. * Product marketing * Define clear, differentiated positioning and messaging across the Gorgias product portfolio. * Educate merchants on why they should invest on Conversational Commerce now, and how to do it * Partner with Product and Sales to launch new products and capabilities. * Build our content engine to power enablement, storytelling, and thought leadership. * GTM acceleration * Distribute our product narrative through the 100+ events we organize each year, including our ___ in LA. * Partner with Demand Gen and Sales to develop targeted plays for each segment. * Drive adoption and expansion in mid-market and enterprise. * Define metrics and frameworks to track awareness, consideration, and adoption across the funnel. The role reports to Co-founder & CEO, ___. Our Marketing Team: 17 people, 4 direct reports * ___ (Director, Demand Generation) * ___ (Manager, Product Marketing) * ___ (Sr. Manager, Marketing Ops) Our Executive Team: * Co-founder & CEO, ___ * Chief Financial Officer, ___ * SVP Engineering, ___ * VP Product, ___ * VP Design, ___ * VP Sales, ___ * VP People, ___ * VP Marketing, hiring! * You’re passionate about Conversational Commerce & you envision a world where you can shop by talking to brands online, instead of just always browsing. * You care deeply about product: in another life you could have been a Product Manager. * You’re both strategic and hands-on. That’s core to how we operate. * You’re an enthusiastic AI adopter. We believe AI is reshaping both commerce and the marketing profession. * You’re open to semi-frequent in-person travel to NYC. Gorgias marketing has historically been demand-gen led, fuelling strong SMB growth. As we evolve toward Conversational Commerce, our biggest opportunity is to educate merchants on how AI can transform the way their customers shop, from transactional to conversational experiences. We're now looking for a marketing leader who can turn this vision into clear positioning, compelling narratives, and effective enablement for our fast-growing mid-market and enterprise segments. We've learned a lot from past marketing leadership experiences, and each contributed to our growth. Today, we have a sharper understanding of what long-term success requires. We're open to candidates who come from either a product marketing background or from a demand generation / growth background — what matters most is a deep understanding of the product they market, strong execution instincts, and the ability to bridge vision and execution across the full funnel. AI at Gorgias At Gorgias, AI is a natural extension of how we work and build. Our teams use it every day to research, write, analyze, code, and craft better customer experiences. Everyone has access to premium AI tools (ChatGPT, Claude, Granola & others) and an annual L&D budget to explore new ones. The real magic happens when we share what we learn. Our #powerup Slack channel is a digital petri dish of new tools and workflows, and each team has AI champions who showcase fresh ideas during weekly company-wide standups, now practically AI demo sessions. We see AI not as a replacement for creativity or empathy, but as a multiplier, helping us move faster, think deeper, and serve customers better. AI use in Recruiting at Gorgias By submitting your application, you agree that Gorgias may collect and process your personal data for recruiting, workforce planning, and related purposes. For more information about how we process your data and your rights, please refer to our ___. Diversity & Inclusion at Gorgias We’re committed to creating an inclusive environment where everyone can thrive. We welcome applicants from all backgrounds, experiences, and perspectives because diverse teams drive innovation and better decision-making. If you need accommodations during the application or interview process, please contact us at ___.

Company Description BPS Bioscience Inc. is a leading developer and manufacturer of research tools for various scientific fields, including bromodomains, CAR-T therapy, cell signaling pathways, Coronavirus, CRISPR, deacetylases, demethylases, immunotherapy, kinases, methyltransferases, phosphodiesterase's, phosphatases, poly ADP ribose polymerases, and ubiquitin enzymes. The company is headquartered in San Diego, California and provides custom protein expression, biochemical and cell-based assays, cell line development, CRISPR, BLI and compound screening services. BPS Bioscience is scientist founded and driven, focusing on providing quality life science products and services to accelerate drug discovery and development for treatment of human diseases. Job Overview The Territory Sales Manager is a full-time, exempt, remote position. The Territory Sales Manager will be responsible for managing and expanding customer accounts within the assigned territory, while adhering to the company's policies and procedures. The Territory Sales Manager will also be responsible for using market analysis data and customer knowledge to develop and implement sales strategies while ensuring customer satisfaction. Responsibilities: • Build and maintain a network of sources to identify new sales leads., • Identify, qualify, and close new business opportunities in the biotech and life sciences sectors within the assigned territory., • Negotiate and close sales opportunities., • Communicate with customers and seek to understand their product or service needs; recommend appropriate solutions., • Demonstrate the functions and utility of products or services tailored to customer needs., • Maintain and grow existing accounts through regular follow-ups, customer service, and relationship management to ensure repeat business; document all activities in CRM tools., • Conduct in-person visits with prospective and existing clients to present BPS’ product portfolio to C-suite executives, researchers, lab managers, and procurement teams., • Ensure customer satisfaction through ongoing communication and relationship management; resolve post-sale issues promptly., • Collaborate with internal technical specialists and product managers to address complex client needs and ensure satisfaction., • Maintain communication with existing and previous customers to inform them of new products, services, and enhancements., • Maintain detailed records of sales activities including calls, orders, sales, lost business, and customer or vendor relationship issues; track all interactions using CRM tools., • Provide periodic and accurate territory sales forecasts and reports., • Attend scientific conferences, trade shows, and networking events to promote brand awareness and generate leads., • Monitor market trends and competitor activity to inform sales strategy., • Collaborate effectively with cross-functional teams and provide territory coverage for colleagues during absences, ensuring seamless customer support and continuity of service., • Demonstrates professionalism, resilience, and a positive attitude in all interactions., • Actively supports the development of junior or new sales territory managers through coaching, shadowing, and constructive feedback., • Encourages knowledge sharing and teamwork to drive collective success., • Introduces and promotes effective sales techniques and/or tools to improve team efficiency., • Provides insights from the field through Voice-of-the-Customer feedback to help shape product development and service enhancements., • Provide mentorship and training for other members in the department., • Manages the performance of direct reports if applicable., • Perform other duties as assigned. Required Qualifications: • Bachelor’s or advanced degree in a related scientific field (preferred), or a degree in Business., • Minimum of 7+ years of relevant sales or industry experience required., • Proven sales and negotiation skills with a results-driven approach., • Excellent interpersonal and customer service abilities., • Ability to thrive in a high-paced, client-facing environment., • Strong organizational skills., • Demonstrates a high level of accuracy and thoroughness in all aspects of work., • Consistently ensures precision and completeness in documentation and communication., • Solid analytical and problem-solving capabilities., • Proficient in Microsoft Office Suite or related software., • Familiarity and use of CRM platforms and sales reporting tools., • Self-motivated and capable of working independently., • Willingness and ability to travel extensively within the assigned territory. Benefits! • 401k with company match, • Medical/Dental/Vision health insurance plans, • Vacation and paid holidays BPS Bioscience is an equal opportunity employer, without regard to race, color, religion, age, gender, sexual orientation, disability, or any other characteristic protected by applicable law.

Conversica is looking for a Product Manager, Automotive Vertical to own product strategy, discovery, and execution for our Automotive business. This role is ideal for a product leader with deep automotive domain expertise who understands dealer and OEM workflows and can translate customer and market insights into clear product direction. You will own end-to-end product outcomes for the Automotive vertical, partnering closely with Engineering, Sales, Customer Success, and cross-functional stakeholders to deliver customer-driven, scalable solutions. While this role requires strong technical fluency, its primary leverage comes from domain expertise, customer understanding, and prioritization rather than deep platform or infrastructure ownership. Conversica is a fully remote, U.S.-based company, and this role is open to candidates located within the United States. • Own product strategy, roadmap, and prioritization for the Automotive vertical, • Lead customer discovery through direct customer conversations, market research, and usage insights, • Translate automotive-specific workflows and customer needs into clear product requirements and outcomes, • Partner closely with Engineering to deliver high-quality solutions aligned with vertical priorities, • Collaborate with Sales and Customer Success to ensure product decisions reflect customer needs and revenue impact, • Drive prioritization decisions within the Automotive vertical based on business impact, feasibility, and customer value, • Support go-to-market readiness, enablement, and ongoing iteration for Automotive-focused capabilities, • Represent the Automotive vertical in cross-functional planning and prioritization discussions, • 5–8+ years of Product Management experience in SaaS or technology-driven environments, • Strong automotive industry experience (e.g., OEM, dealer technology, automotive SaaS, or adjacent domains), • Proven ability to lead complex, cross-functional initiatives from discovery through delivery, • Strong customer discovery and problem-framing skills, • Comfort operating in fast-moving, ambiguous environments, • Strong communication, prioritization, and stakeholder management skills, • Baseline technical fluency to effectively partner with Engineering and technical product counterparts, • Experience working with AI-enabled or data-heavy products, • Experience in B2B SaaS environments serving complex customer workflows, • Experience partnering closely with Sales and Customer Success teams

___ is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. ___ provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, ___ turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. Apollo is hiring a Senior Product Manager to build the next generation dialer experience that sales teams actually want to live in. Dialing is one of the highest frequency workflows in outbound and a direct lever on meetings booked. You will own the Dialer strategy and roadmap end to end, shipping improvements that increase calling efficiency, reliability, and trust. You will make dialing a first class workflow across Apollo including Tasks, People, Sequences, and reporting. This role carries real ownership. You are the DRI for Dialer outcomes and will partner closely with Engineering, Design, Data, Support, and GTM to prioritize the right bets, validate impact quickly, and scale what works. The bar is best-in-class ease of use and performance. Success looks like higher adoption and usage depth, fewer reliability issues, and clear lift in outcomes that matter such as connect rates, calls completed, and meetings booked. • Dialer sits at the center of daily execution for SDRs and AEs and has direct impact on pipeline outcomes., • The surface area is meaningful. You will own both the user experience and the platform fundamentals including performance, reliability, and instrumentation., • Great product craft shows up immediately in customer outcomes. Improvements are measurable and visible., • Dialer vision, strategy, and roadmap, including quarterly planning and sequencing of bets., • Core dialing workflows across Tasks, People, Sequences, and reporting., • Dialer quality bar including reliability, performance, and the instrumentation to measure it., • Cross-functional alignment and execution cadence across Product, Engineering, Design, Data, Support, and GTM. Make Apollo Dialer the fastest and most reliable way for reps to turn a target list into live conversations and booked meetings. Success is measured by adoption, usage depth, call quality, and meeting outcomes. • Lead prioritization, sequencing, and execution of the Dialer roadmap as a core lever for pipeline generation., • Drive clear tradeoffs across reliability investments, usability improvements, and new capability bets., • Define success metrics and establish an operating cadence to measure impact and iterate quickly., • Make dialing feel native across Tasks, People, and Sequences with fewer steps and less cognitive load., • Identify the biggest friction points in setup and daily usage, then remove them through workflow and UX improvements, • Ensure the experience supports both individual reps and managers who need visibility and control., • Improve reliability, responsiveness, and usage consistency to support high volume calling and enterprise expectations., • Partner deeply with engineering on quality standards, monitoring, and root cause analysis., • Ensure Dialer integrates cleanly with Apollo data, permissions, reporting, and automation systems., • Increase frequency and depth of usage by embedding Dialer into core execution flows., • Collaborate with GTM and Support to close feedback loops and ensure product changes drive real behavior shifts., • Translate customer pain into focused roadmap bets that compound over time., • Introduce capabilities that redefine what great looks like, including smarter prioritization, AI assisted workflows, and connected insights., • Champion features that shorten the path from target list to conversation to booked meeting., • High agency and strong ownership. You create clarity in ambiguous environments and push work forward without waiting., • Product judgment and prioritization. You focus the team on the highest leverage problems and make hard tradeoffs., • Systems thinking. You design scalable experiences that work across multiple surfaces and teams., • Customer empathy. You understand how SDRs and AEs work day to day and optimize for speed and confidence., • Execution excellence. You define, ship, measure, and iterate without thrash., • Cross-functional leadership. You align stakeholders early and handle disagreement constructively., • Technical fluency. You can engage deeply on performance, reliability, integrations, and instrumentation., • 4+ years of product management experience (SaaS preferred)., • Proven track record owning a core product area end to end, from strategy and roadmap through execution and iteration., • Experience leading both platform-level investments (reliability, performance, instrumentation) and user-facing workflow improvements., • Experience building sales execution products such as dialers, sales engagement platforms, conversation intelligence, sequencing, routing, or pipeline workflow tools., • Exceptional storytelling and product narrative skills that align teams and drive decisions., • Strong written communication with evidence of cross-team influence through PRDs, decision docs, and clear executive updates., • A collaborative partner who fosters debate and is comfortable pushing back constructively., • Demonstrated high agency in ambiguous environments. You identify the real problem quickly, propose a clear plan, align partners, and drive execution to measurable outcomes without waiting for perfect context or direction., • Thrives in ambiguity and can turn messy, undefined challenges into actionable plans with measurable outcomes., • Deep empathy for SDRs, AEs, and sales leaders, with an obsession for removing friction from daily execution., • Data-informed and customer-driven, able to diagnose problems with both qualitative insight and quantitative evidence., • A growth mindset with a high bar for craft in usability, trust, and performance., • Demonstrated ability to rally cross-functional teams and align stakeholders around shared goals and clear tradeoffs., • Skilled at setting an operating cadence, defining success metrics, and holding teams accountable to outcomes., • Able to partner effectively with GTM and Support to close feedback loops and ensure shipping translates into adoption and customer impact. The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits. Tier 1 Pay Range (San Francisco, New York City, Seattle) $181,300 - $226,600 USD Tier 2 Pay Range (All other US Locations) $157,600 - $197,000 USD Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. Learn more ___

Cloudian is a Silicon Valley-based technology company specializing in enterprise object storage systems. Cloudian introduced its platform, HyperStore®, in 2011 and is the most widely deployed independent provider of object storage and the leader in data management software for the hybrid cloud. With military-grade security, limitless scalability, and seamless cloud integration, Cloudian’s S3-compatible object storage lets users optimize data access, meet data sovereignty requirements, and cut costs by consolidating information to a single, cloud-like platform. Cloudian’s geo-distributed architecture manages and protects object and file data at the edge, core, and in the cloud, for both conventional and modern applications. About the Job This is not a software product management role. If you have not defined server specifications, qualified storage hardware, or managed ODM/OEM vendor relationships, this role is not the right fit for you. This role is not the right fit if: • Your storage experience is limited to consuming cloud storage services (S3, Azure Blob, GCS) as a developer or architect, • Your background is primarily SaaS, mobile, or consumer software products, • You are looking to transition into hardware from a pure software PM background Immediate Technical Focus: Your initial priority is the hardware and software platforms for our Object Storage products. You will navigate a challenging global supply chain landscape to formulate viable strategies that ensure our software is deployed on hardware that meets our rigorous performance and reliability requirements. This role requires significant technical expertise in storage platforms and the ability to bridge the gap between "Software Defined Storage" and the physical appliances that power it. Long-term Growth: As a Product Manager at Cloudian, you will lead the research, design, and development activities that guide the lifecycle management of our technology products. Over time, you will extend your influence to the broader product roadmap, aligning business goals with market intelligence and customer needs. You will manage feature request priorities, coordinate delivery schedules, and maintain critical relationships with vendors and customers to stay ahead of innovative technologies and market trends. Responsibilities • Platform Strategy & Hardware Qualification: Collaborate with stakeholders to formulate strategies for both hardware and software storage platforms. This includes evaluating options for Cloudian-supplied appliances and defining hardware server specifications., • Supply Chain & Vendor Management: Work directly with hardware vendors to navigate supply chain constraints, ensuring product availability and budget-friendly releases without compromising on technical standards., • Storage Subject Matter Expertise: Establish yourself as the SME for hardware/software platform interoperability. You will ensure that Cloudian’s "Software Defined Storage" is qualified for and deployed on hardware that satisfies all technical requirements. You are the person who can walk into a vendor meeting and evaluate drive specifications, controller choices, and chassis designs against our software's performance requirements., • Lifecycle Management: Manage, support, and enhance products throughout their entire lifecycle—from initial specification to rollout and ongoing optimization., • Technical Advocacy: Conduct in-depth technical presentations with customers and partners. Gather field feedback to influence future product specifications and solution offerings., • Requirements Engineering: Define detailed user stories, product specifications, and acceptance criteria to communicate the vision and technical requirements to the development team., • Cross-Functional Collaboration: Partner with Sales, Support, Marketing, Engineering, and Operations to ensure stakeholder needs are implemented correctly and go-to-market strategies are successful., • Market Analysis: Analyze customer usage data, competitor products, and emerging industry trends to make informed, data-driven product decisions. Requirements • Deep Storage Expertise: Strong technical acumen regarding storage platforms and architectures (Object Storage, SDS, etc.). Hands-on familiarity with storage performance benchmarking (IOPS, throughput, latency). Direct experience qualifying x86 server hardware for storage workloads., • Hardware/Engineering Background: 5–15 years of experience in product planning or an engineering-related field. Hands-on experience defining server hardware specifications, qualifying storage platforms, and managing ODM/OEM vendor relationships is required. Candidates without this background will not be considered., • Working knowledge of: NVMe, SAS, SATA, HDD/SSD drive selection, RAID configurations, server BOMs, IPMI/BMC firmware, erasure coding, and object storage protocols (S3-compatible). Familiarity with vendors such as Supermicro, Seagate, Western Digital, Micron, or comparable ODMs is strongly preferred., • Experience with storage security requirements including encryption at rest, key management, access control, and compliance frameworks (FIPS, FedRAMP, or equivalent) as applied to storage products., • System Knowledge: Proficient in Linux with basic scripting knowledge., • Strategic Communication: Proven ability to present findings, technical roadmaps, and recommendations to C-level audiences., • Execution & Methodology: Familiarity with Agile, Waterfall, and Lean product development. Ability to prioritize and deliver value in a fast-paced environment., • Evangelism: Ability to act as a product spokesperson, assisting with high-level technical demos and training., • Tools: Desired familiarity with Atlassian (Jira/Confluence), Salesforce., • Education: BS/BA in a technical field (or equivalent practical experience)., • Travel: Ability to travel up to 15% for vendor, customer, and partner engagements. Cloudian, Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

🌍 We’re taking on the crusty global cyber market, the "no-BS" security platform for devs. Aikido is rebuilding the software security stack with a consolidated platform developers actually want to use. Most tools in the market are expensive, noisy, and slow. Aikido cuts through the nonsense. One platform, clear signals, real fixes, built for the teams shipping software every day. Founded in 2022 by repeat founders with capital in the bank, we’re scaling fast. This role is for someone who wants ownership, clear impact, and access to the biggest names in tech. This is a chance to join an all-star team early, take ownership, and push boundaries. Our Enterprise Account Executive will drive new enterprise business, expand existing relationships, and secure long-term partnerships across engineering, DevOps, and security teams. This is a hands-on role that requires prospecting, deal leadership, and strategic account management, ensuring Aikido becomes a long-term, trusted security partner for developers and companies that build the internet. Responsibilities * Own the full enterprise sales cycle across a defined list of target accounts, from first touch to signature. * Build and deepen relationships with senior engineering, platform, and security leaders. * Drive expansion within existing enterprise customers in partnership with Customer Success and Product. * Work closely with the SVP of North America on strategy, negotiation, and executive alignment. * Deliver tailored presentations and demos that articulate clear technical and business value. * Align with marketing, alliances, and product to run account-based plays and partner-led motions. * Maintain disciplined pipeline management and accurate forecasting in HubSpot. * Represent Aikido in the field at industry and partner events. * 6-10 years of SaaS sales experience, ideally in cybersecurity, DevSecOps, or developer tools. * Consistent record of closing complex six and seven-figure deals. * Experience owning multiple strategic accounts with a long-term, relationship-driven approach. * Comfortable leading technical product conversations and mapping depth to business outcomes. * Effective in both direct enterprise sales and partner-assisted deals. * Strong communicator, detail-oriented, commercially sharp, and able to operate cross-functionally. * Thrives in a fast-moving, no-BS startup environment. What You Can Expect * High-impact enterprise role with clear revenue ownership. * Competitive base plus uncapped commission. * Full ownership of a key account list and freedom to build your strategy. * A transparent, no-BS culture built on trust, speed, and collaboration. * The opportunity to help shape how Aikido wins in the enterprise segment. * You will be recruited based on competencies. Qualities of people are decisive, regardless of gender, religion, ethnic origin, age, sexual orientation, or any disability. Your application has been successfully submitted!

JOB SUMMARY The Credit & Collections Representative is responsible for recovering overdue payments, resolving payment discrepancies, managing account adjustments, and supporting credit-related activities. This role works closely with customers and internal teams to minimize financial risk while maintaining strong customer relationships. The Credit & Collections Representative manages collections across multiple payment platforms (e.g., Stripe, ACH, Plastiq, Net Terms), monitors aging reports, evaluates customer payment behavior, conducts credit reviews using established tools and guidelines, and analyzes payment and dispute trends to support effective risk management and collections performance. This position requires strong analytical capability, sound judgment, and the ability to manage multiple priorities in a fast-paced environment. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Collections & Payment Resolution • Execute outbound collections efforts to resolve past-due balances in a professional and timely manner., • Respond to inbound payment inquiries and customer account issues using systems such as NetSuite, Salesforce, Slack, and related tools., • Apply and reconcile payments across multiple platforms (Stripe, ACH, wires, Plastiq, Net Terms), resolving short payments, unapplied balances, failed transactions, and discrepancies., • Investigate and resolve chargebacks, disputes, and payment processing issues., • Manage order cancellations, refunds, and bid blocking/unblocking in accordance with company policy., • Maintain accurate AR aging and detailed documentation of collection activity and account adjustments. Credit & Risk Management • Monitor customer payment behavior and AR aging to identify delinquent or high-risk accounts., • Conduct credit reviews for new and existing customers using tools such as Dun & Bradstreet and internal financial data., • Recommend credit holds, payment restrictions, or term adjustments in accordance with company guidelines., • Support credit approval workflows and documentation requirements., • Maintain compliance with financial controls and audit standards. Analytics & Escalation Support • Analyze aging reports, payment activity, and dispute trends to identify patterns, root causes, and opportunities to improve collections performance., • Support resolution of complex, high-value, or sensitive accounts in partnership with leadership and cross-functional teams., • Assist with large-balance or high-risk customer cases by providing account analysis, documentation, and payment history insights., • Track delinquency trends, recovery performance, and financial risk exposure to support team reporting., • Contribute to collections performance reporting and maintain audit-ready documentation for account adjustments and credit-related decisions., • Identify recurring payment issues and share insights to support process improvements and risk mitigation efforts. Collaboration & Process Improvement • Prioritize workload effectively using Salesforce and other internal systems., • Partner cross-functionally with Sales, Customer Success, and Finance to resolve payment issues and improve customer experience. MINIMUM QUALIFICATIONS • 5+ years of experience in Credit & Collections, Accounts Receivable, or related financial operations., • High school diploma, GED, or equivalent required., • Experience managing collections and payment recovery across multiple payment platforms (Stripe, ACH, wires, Net Terms, or similar)., • Experience applying and reconciling customer payments and resolving account discrepancies., • Experience conducting credit reviews and assessing customer payment risk., • Experience working with ERP and CRM systems (NetSuite, Salesforce, or similar)., • Proficiency in Microsoft Excel and Google Sheets, including pivot tables and formulas., • Strong analytical, organizational, and problem-solving skills., • Excellent written, verbal, and interpersonal communication skills., • Ability to manage multiple priorities independently while collaborating across teams. PREFERRED QUALIFICATIONS • Experience in high-volume AR or collections environments., • Experience using business intelligence or reporting tools (e.g., Metabase, Tableau, or similar)., • Familiarity with global debt collection practices or international customers., • Experience working in complex, multi-system financial environments., • Exposure to workflow optimization or process improvement initiatives. The pay rate for this role will range between $26.92 to $32.00, per hour. We consider many factors when determining salary offers, such as the applicant’s work experience, education and training, skills, market data, and internal equity. EMPLOYEE BENEFITS • Competitive compensation packages, including bonus and options, • Medical, Dental, and Vision benefits, • Paid Time Off, telecommuting, and matching 401(K), • Support for continuing education, • Team offsites, social events, and extracurricular activities are a staple, • Snacks, drinks, and the occasional box of donuts THE COMPANY B-Stock is the world's largest B2B re-commerce platform, connecting sellers and buyers of returned, trade-in, and overstock inventory. Our customers range from today’s top brands and retailers that want best-in-class inventory resale management to tens of thousands of entrepreneurs looking to purchase valuable merchandise for their resale businesses. While the amount of returned and overstock inventory continues to grow, there is also growing pressure on retailers and consumers to adopt a more circular economy and keep products in use as long as possible. Accordingly, the need for re-commerce solutions - to find products a second life - has never been greater! At B-Stock we’re proud to play a large part in powering resale, reuse, and the circular economy through our platform: annually we sell over 130 million items across all categories and conditions, equating to 400 million pounds of inventory. We believe there is tremendous value in and demand for this inventory - no matter the category, condition, or location. With hundreds of thousands transactions completed annually, B-Stock gives buyers a simple and direct way to buy valuable products directly from retailers and offers sellers a technology-driven replacement for traditional resale methods, while boosting operational efficiency, recovery rates, and cycle time. Led by eBay veterans and backed by top investors including Spectrum Equity, True Ventures, and Susquehanna Growth Equity, B-Stock shows no signs of slowing down. Our core values have shaped the company we are today and will continue to drive our success for many years to come. For more information, visit ___ OUR VALUES Make Each Dollar Count Whether it’s the recovery amount or a buyer’s budget, money matters to all of our clients. And because each dollar matters to them, it matters to us. Take Our Work Seriously, Not Ourselves Everything at B-Stock continues to grow - everything but our egos, that is. We’re not afraid to let loose and laugh (often at ourselves). Do The Hard Things Today That Will Pay Off Tomorrow We’re willing to sacrifice and endure, fail and adapt to reach our long-term goals. Use Trust As The Best Measure Of Success The trust we earn along the way is more valuable than money. Without trust from both our buyers and sellers, our business won’t succeed. Find Strength In Numbers Use our passion for data to provide value to our customers, improve ourselves, and develop new ways to delight our buyers and sellers. No applicant will face discrimination/harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” B-Stock also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at B-Stock. Work Authorization required.

Forward Networks is transforming how the world’s most complex networks are managed and secured. Founded in 2013 by four Stanford Ph.D.s, we built the industry’s first network digital twin, a mathematically precise model of the production network that gives IT teams unmatched visibility, verification, and agility across every major cloud and vendor environment. Our customers include global leaders such as Goldman Sachs, PayPal, S&P Global, IBM, and Dell, as well as fast-growing enterprises and government agencies. According to IDC, Forward Networks customers realize an average of $14.2 million in annual benefits through improved efficiency and security. Backed by world-class investors including Andreessen Horowitz, Goldman Sachs, MSD Partners, and Threshold Ventures, Forward Networks offers a people-centric, innovative culture where brilliant minds are shaping the future of network reliability, security, and AI-ready operations. Forward Networks is looking for a Senior Technical Support Engineer (Senior Customer Care Engineer). Do you want to create a category and help build a special company? Join a company that has been in the market 6+ years and has some of the top Federal agencies and F500/Global 2000 already buying and referenceable. We are building a special team and hope you consider us if you want to have the experience of changing the networking world as we know it. What you'll do: As a Senior Technical Support Engineer - Federal (Senior Customer Care Engineer) for our Support team, you will be responsible for providing world class post-sales customer support and technical leadership to our client base. Responsibilities: • Providing triage, prioritizing, and resolving technical issues for our top customers., • Identifying s/w bugs, recreate customer issues, and test/verify versions with s/w fix., • Working with Forward Engineering teams to resolve customer issues., • Escalating unresolved issues in a timely manner and maintaining direct communications with all stakeholders., • On-site live troubleshooting in Federal customer locations. Requirements: • 7+ years of technical customer support experience., • Experience working in technical support assisting a variety of networking and system issues., • TS SCI clearance w/FSP poly Location: DC Metro Up to 20% travel within 2 hour radius of Washington DC required Ability to participate in after hours on-call rotation Experience: • Strong understanding of fundamentals in Networking, Cloud or Security, • Strong written and interpersonal communications skills, • Excellent analytical & problem-solving skills, combined with the ability to provide quick resolution to problems, • Experience supporting a multi-vendor network (e.g. A10, Arista, Cisco, F5, Fortinet, Juniper, Palo Alto Networks, AWS, GCP etc.), • Proven ability to work cross-functionally within a team-oriented environment. Highly Desired: • B.S. Computer Science or equivalent educational experience., • Python scripting experience, • Kubernetes experience, • Advanced Linux experience, • API debugging, • Cloud networking (AWS, Azure, GCP) The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary +bonus is expected to be between $180,000/yr to $200,000/yr. The offered compensation may also include stock.

What’s in it for you? Ready to make a serious impact? Millions of people already rely on Calendly, and we’re still in the midst of exciting product growth — it’s a fantastic time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional journey. What’s so great about working on Calendly’s Customer Experience team? We provide a high touch experience to each customer and enable them to maximize our product so that they can gain valuable time back into their day to day. Why do we need you? Well, we are looking for a Customer Support Specialist who has a curiosity for technology, critical problem-solving skills, and a desire to enable customers! You will report to a Manager of Customer Service being on the front lines of customer support issues during our second shift hours. You will resolve tickets via Live Chat, Phone or Email promptly in a fast-paced environment and effectively maintain expert-level product knowledge. You will have the opportunity to participate in Calendly support initiatives and you will be measured by personal and team goals & metrics. Many customers have experienced the value of Calendly firsthand, and our team makes a huge impact on that experience. In order to stay at the top of industry customer service standards, we need to continually grow our team. • Be the first point of contact for our users when they need help or have questions, providing solutions and creating the very best Calendly support experience, • Help our customers schedule more meetings, • Take a consultative approach to problem-solving, • Maintain fantastic written communication skills, • Be a Calendly product, use-case, and scheduling industry expert, • Patiently empathize with customers with every interaction, • Attend ticket audits and receive active feedback on a regular basis, • Document & advance customer and internal issues appropriately, • Go above and beyond to serve our customers and your team (be a self-starter), • Use your technical savviness and resourcefulness to assist customers relatively autonomously, • Take ownership over the customer experience you provide, • 1+ years of experience in software (SaaS) customer support, • Technical software troubleshooting skill and experience, • Live Chat or Phone customer support experience a plus, • Someone who thrives in a challenging, fast-paced environment and enjoys helping people, • A self-starter mentality and desire to make a direct, tangible impact on a rapidly growing product and company, • Drive and ability to thrive in a metrics-focused role and team environment, • Phenomenal written and verbal communication skills, • Outstanding time management skills, • Someone who works collaboratively with a passionate, customer-centric team, • Authorized to work lawfully in the United States of America. Calendly does not engage in immigration sponsorship at this time Our ideal candidate will thrive in a fast-paced, high-volume, email, phone, and live chat-based customer support environment. This role will require product expertise, exemplary time management skills, critical thinking about problem-solving, and effective communication throughout the customer experience. Due to the hours of coverage, it is imperative that the person in this role exercise good, professional judgment and be able to thrive in a relatively self-sufficient context. We're looking for self-starters who are curious and intrinsically motivated to make an impact. In order to best serve our customers globally, and to support multiple time zones, seven days a week. • This role has a consistent 5-day per week work schedule that will include one weekend day: your shift each week will be Tuesday - Saturday, 4pm - 1am EST. Tier 1 Hourly $19.62 - $26.55 USD Tier 2 Hourly $19.62 - $26.55 USD Tier 3 Hourly $19.62 - $26.55 USD The ranges listed above are the expected annual base salary for this role, subject to change. Calendly takes a number of factors into consideration when determining an employee’s starting salary, including relevant experience, relevant skills sets, interview performance, location/metropolitan area, and internal pay equity. Base salary is just one component of Calendly’s total rewards package. All full-time (30 hours/week) employees are also eligible for our Top Performer Bonus program (or Sales incentive), equity awards, and competitive benefits. Calendly uses the zip code of an employee’s remote work location, or the onsite building location if hybrid, to determine which metropolitan pay range we use. Current geographic zones are as follows: • Tier 1: San Francisco, CA, San Jose, CA, New York City, NY, • Tier 2: Chicago, IL, Austin, TX, Denver, CO, Boston, MA, Washington D.C., Philadelphia, PA, Portland, OR, Seattle, WA, Miami, FL, and all other cities in CA., • Tier 3: All other locations not in Tier 1 or Tier 2 If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please let your Recruiter know when first connecting with them. Calendly is registered as an employer in many, but not all, states. If you are located in Alaska, Delaware, Hawaii, Idaho, Iowa, Montana, Nebraska, North Dakota, Rhode Island, South Dakota, and West Virginia, you will not be eligible for employment. Note that all individual roles will specify location eligibility. All candidates can find our Candidate Privacy Statement___ Candidates residing in California may visit our Notice at Collection for California Candidates here:___ This role may require occasional travel for company events, team collaboration, or offsites.

Job Mission: Own and deliver on a product area while building the product management team’s capabilities, processes, and culture. Accountable for both product outcomes and the growth of PMs on the team. Key responsibilities: • Partner with the CEO & executive team to set product strategy and prioritize development objectives across all product areas, • Interface with clients to uncover market problems, test divergent ideas and converge on the best solution that is valuable, usable and feasible, • Drive outcomes by setting the strategic direction (roadmap) and managing the tactical implementation (backlog) for owned product area while ensuring consistent practice across the PM team, • Support launching products in the market, including sales readiness, go-to-market activities and ongoing post-launch efforts, • Build and develop the PM team — hire, coach, and establish the methodologies, rituals, and quality bar for product management, • Represent the product function in executive and cross-functional leadership forums Product Discovery & Opportunity Assessment • Runs a continuous-discovery loop (weekly customer touchpoints, rapid experiments, opportunity-solution tree kept current)., • Frames market problems with clear learning objectives, risks & assumptions before delivery., • Leads the Triad (PM + UX + Lead Engineer) to test value, usability & feasibility early; encourages intelligent risk-taking., • Combines qualitative insight (interviews, jobs-to-be-done) with quantitative signal (usage, funnel, NPS) to size opportunities., • Challenges assumptions openly—asks crisp, “what would have to be true?” questions., • Leverages Generative AI capabilities as a product lever and can identity where AI adds genuine user value vs. where it’s cosmetic, and partners with engineering to evaluate feasibility., • Owns an outcome-based roadmap that ties directly to company OKRs and 4-lens test (Strategy, Vision, Customer, Business)., • Gains executive & cross-functional alignment through storytelling and visuals; roadmaps are adaptable (reviewed at least quarterly)., • Serves as Product Owner for an agile process; backlog always reflects priority + class-of-service., • Sets High-Integrity Commitments (fixed-date work) only when risk-adjusted forecasts support them; meets ≥ 90 % of those dates., • Collaborates daily with engineering to slice value thinly, ensure definition-of-ready/done, and unblock swiftly., • Cultivates trust-first relationships; practices pre-wiring / shuttle diplomacy to avoid surprises., • Evangelizes the product vision internally & externally; can demo, train, and support customers end-to-end., • Models servant-leadership: creates psychological safety, celebrates experiments (even failed ones) and elevates team expertise., • Proactively translates company strategy into product narratives that resonate with every function (sales, CX, marketing, finance)., • Establishes and coaches a consistent discovery and delivery methodology across PMs., • Runs regular product reviews that elevate team thinking (not just status updates); sets the quality bar for specs, roadmaps, and stakeholder communication by example., • Makes hiring decisions and builds a pipeline of PM talent; creates career development frameworks and gives direct, actionable feedback., • Ensures consistent backlog health and delivery practices across all PM-owned products, not just their own., • 7–10 years of software product management experience, including ownership of a product roadmap and backlog, • Demonstrated experience running continuous product discovery (customer interviews, experiments, opportunity sizing), • Track record of shipping software products through a full lifecycle — from discovery through launch and iteration, • Experience working within Agile/Lean/Kanban delivery teams as a Product Owner or equivalent, • Strong data literacy — comfortable using analytics, funnel metrics, and usage data to inform decisions, • Technical fluency — able to collaborate deeply with engineering on feasibility, trade-offs, and system design (not expected to write code), • Exceptional written and verbal communication skills; ability to lead meetings, present to executives, and facilitate cross-functional alignment, • Go-to-market experience — has partnered with sales, marketing, and CX on launches and enablement, • 2–3+ years of formal or informal leadership of other PMs, including mentoring and developing PM talent, • Comfort operating at both strategic and tactical altitude — can present a quarterly roadmap narrative to the board and write acceptance criteria in the same week, • Experience with data integration, interoperability, or iPaaS/middleware products, • MBA or equivalent graduate degree, • Experience with outcome-based roadmapping and OKR frameworks, • Familiarity with LLM capabilities, prompt engineering, and the practical constraints of AI systems, • Prior experience working within Salesforce or Blackbaud ecosystems, • Prior experience working in the nonprofit sector (either at a nonprofit or at a nonprofit software/service provider)

JOB SUMMARY This full time, exempt executive is responsible for growing Trail Life by recruiting and developing volunteers in the states of Colorado, Iowa, Kansas, Montana, Missouri, Nebraska, North Dakota and South Dakota. ABOUT TRAIL LIFE USA Trail Life USA is a Not-for-profit, Church-Based, Christ-Centered, Boy-Focused mentoring and discipleship journey that speaks to the heart of a boy. Established on timeless values derived from the Bible and set in the context of outdoor adventure, boys from Kindergarten through 12th grade are engaged in a Troop setting by male mentors where they are challenged to grow in character, understand their purpose, serve their community, and develop practical leadership skills to carry out the mission for which they were created. Our Mission is to guide generations of courageous young men to honor God, lead with integrity, serve others, and experience outdoor adventure. Our vision is to be the premier national character development organization for young men which produces godly and responsible husbands, fathers, and citizens. Our core values are: • Mission-focused-We believe a heart for the mission is as critical as skill-set. An appreciation for the impact that advancing biblical masculinity can have on families and our society, as well as the role it can play in the kingdom of God, is essential., • Collaborative-We believe that, while collaboration may not be the most efficient way to work, it is the most effective. Spending time together enables us to utilize complementary gifts to achieve great results., • Overcomers-Trail Life USA staff is committed to overcoming. Challenges are seen as opportunities, not obstacles. We believe that God provides everything we need to accomplish what He desires., • Truthful in love-We believe speaking the truth in love, even if it is awkward, is a necessary step in building trust and respect (Ephesians 4:15-16). This habit, when practiced to benefit another, the ministry, or a process, is appropriate, no matter the role. JOB LOCATION This is a remote position and it is expected that the team member lives in the Region (Colorado, Iowa, Kansas, Montana, Missouri, Nebraska, North Dakota and South Dakota) he is serving. ESSENTIAL FUNCTIONS/TYPICAL TASKS • He will be Trail Life’s “face-to-face” coach for Area volunteers, working in coordination with his Regional Team Leader (the top volunteer in the Region). Regular travel is required—mostly driving, with travel costs to be reimbursed; overnight stays may be required 3-4 times/month, 2-3 nights at a time., • The RFSE will report regularly to the National Director of Field Operations, and interact frequently (usually virtually) with the Field Operations Team–which is part of the Home Office, headquartered in Greenville, SC., • The RFSE will help recruit, and work cooperatively with, Area volunteers—primarily Point Men—but also New Troop Organizers and Direct Service Advisors (which comprise an Area’s “Power Team 3”)., • The National Director of Field Operations and Regional Team Leader will regularly review the RFSE’s activities to assure that he is assisting in recruiting and supporting—but not doing the job of—hundreds of engaged and effective volunteers., • Additionally, he will coordinate his activities, such as the duties listed below, with his Regional Team Leader., • Job duties include filling Area Teams with effective volunteers by, • Evaluating Point Men to determine their effectiveness, • Developing existing Point Men, • Assisting RTL in selecting, recruiting and training new Point Men, • Assisting Point Men in securing the remaining members of their Power Team 3 (using Trail Life’s proven methods) to recruit effective New Troop Organizers and Direct Service Advisors), • Driving to new communities; conducting “Community Influence Surveys”; connecting Point Men to newly-discovered Area Team prospects, • Coaching Direct Service Advisors to thrive in their role, • Assisting Point Men in recruiting additional Area Team volunteers (beyond the Power Team 3), • Setting goals and achieving the objectives associated with those goals, • Ensuring that monthly Area Trail Gatherings are effective, • Ensuring that regular in-person training is available, • Administrative duties include:, • Meeting with Staff leader, Field Ops Team, and RTL weekly to determine priorities and report progress, • Keeping track of Areas’ needs, and in recruiting key positions (updating spreadsheet), • Tracking Point Man effectiveness for discussion with RTL, • Gathering feedback from field volunteers, and communicating ideas back to the Home Office to create better support materials e. Working with denominational leaders and ministerial associations to promote the TLUSA Troop ministry COMPETENCIES • He must be an effective communicator and trainer—an equipper of others—finding satisfaction in working through their successes., • Must be an organized, driven self-starter; a builder of the volunteer support structure; a recruiter and developer of people—one who holds himself and others accountable., • Regional Field Service Executive (RFSE) Needed Gifts, Traits, and Skills, • Faith/Prayer Life: You will need a strong faith in God, an understanding of your personal mission and purpose; a habit of prayer and petition to God for wisdom and direction; and a desire to follow His guidance daily., • Positive/Encourager: Because the volunteers you will work with are dealing with various life circumstances, you must have a full tank of encouragement at all times. A positive attitude to celebrate their individual accomplishments and successes, as well as empathy for life’s difficulties, will result in trust and respect from those you support in the field., • Market Intelligence: Understand your market. Know there is competition for volunteers’ time (sports programs, BSA, community Boards, and other ministries). Expand volunteers’ understanding of their potential “circles of influence”, and where to network and locate new volunteer candidates., • Talent Assessment: Work with your Regional Team Leader to understand the positions for which you are recruiting, skills required for each volunteer role, and expectations they will have for the volunteer candidates., • Networker: Relationship building—with both existing Area leaders and candidates for volunteer positions—is extremely important. It is beneficial to participate in religious groups, civic clubs, and professional associations. Must be well- versed and comfortable with in-person and phone networking, as well as digital and virtual networking (including online meetings, video chats, social media and other messaging platforms and technologies)., • The Art of Selling: The RFSE needs to “sell” the volunteer candidates on the position they are being asked to fill. Be able to show the candidate “what’s in it for him” (the importance of fulfilling his God-given mission and purpose)., • Sourcing: Finding talent will require utilization of a variety of channels. This might include posting on social media or speaking to church associations, civic clubs, or retiree groups. Sourcing will lead to more personalized messages, phone calls, and recruiting appointments. Which leads to…, • Follow-up: Keeping detailed records of your contacts will keep you organized and on top of the task at hand. Timely and regular “re-connects” can only happen if you schedule them., • Marketing: Be comfortable on multiple social media channels including Twitter, Facebook, etc. Connecting regularly with volunteers, using the method they prefer, is the best way to build trust and expand your network., • Communication: Professionalism is essential in both offline and online activities, including social media, email, phone, and in-person communication., • Flexibility/Resilience: Be flexible to meet according to the volunteer candidate’s availability. Give plenty of options for the candidate. Don’t accept “no” for an answer when talking to the best candidate prospect! But resilience develops through negative experiences mixed with the commitment to continuously learn—every rejection is a growth opportunity. EDUCATION AND EXPERIENCE Bachelor’s degree in a related field is required. Experience in sales, customer service, and general business relationships are required. SPECIAL REQUIREMENTS Membership in Trail Life USA, subscription to and constant adherence to the Trail Life USA Statements of Faith and Values, agreement and adherence to the Trail Life Code of Conduct, and agreement and adherence to the Employee Handbook.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: We are hiring a senior customer‑facing strategist and operator to serve as a trusted advisor for our largest and most complex gig economy customers. Our Customer Success Director, Gig Strategy & Operations owns customer relationships and provides subject matter expertise across risk, trust, safety, and compliance. The individual in this role does not own customer programs directly. Instead, they partner closely with customers to influence safer program design, translate customer needs into product and technical inputs, and guide customers toward best‑in‑class risk outcomes using First Advantage solutions. While the role is 100% remote, individual must be located in the United States. Responsibilities: • Own senior‑level customer relationships and serve as a trusted advisor on user trust, safety, risk, and compliance strategy for gig economy platforms., • Act as the primary liaison between customers and internal teams, ensuring customer needs and concerns are clearly understood and addressed through partnership., • Provide subject matter expertise and thought leadership to help customers design, evaluate, and improve their own risk and trust programs., • Partner with customers and internal teams to address concerns and escalations through structured analysis and clear recommendations., • Help define, interpret, and communicate customer‑level metrics and trends to support informed decision‑making., • Translate customer requests and operational challenges into clear product and technical requirements for Product, Engineering, and Data teams., • Influence Product roadmap priorities based on aggregated customer insights and observed risk patterns., • Identify upsell and cross‑sell opportunities by connecting customer risk gaps to First Advantage solutions and articulating value., • 7+ years of experience in trust & safety, risk operations, compliance, fraud, vendor operations, program management, or scaled customer operations within high‑volume environments., • Direct ownership of operational programs at scale, including background checks, identity verification, fraud prevention, continuous monitoring, or quality assurance workflows., • Proven ability to own customer escalations end‑to‑end, including root cause analysis, remediation planning, and executive‑level communication., • Hands‑on experience defining, tracking, and improving operational KPIs, such as accuracy, turnaround time, SLA performance, compliance rates, or quality scores., • Demonstrated partnership with Product and Engineering teams, translating operational or customer needs into clear technical requirements or roadmap inputs., • Experience influencing or managing external vendors or partners, including performance management, audits, or quality controls. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel, • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 8 paid company holidays The salary range for this position is approximately $90,000-$110,000 base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Propel builds technology that strengthens the social safety net in America. We envision a future where every American has the tools and resources they need to thrive. The safety net’s strength depends not just on funding, but delivery. Propel exists to dramatically improve how government benefits are delivered. Managing SNAP, picking a D-SNP plan, or protecting against EBT theft should feel as seamless as Apple Pay or Netflix. Governments struggle to build modern, scalable user experiences. We don’t. To succeed, we focus on execution. We’re building the technology, required to deliver modern benefits experiences at scale. We aim to massively grow impact and revenue while operating with a lean and excellent team, which requires rigor, urgency, strong judgment, and thoughtful use of modern technology, including AI. Over 5 million Americans trust Propel today. We’ve grown revenue 35% YoY and are reinventing entire benefit categories, including Medicare, around the real needs of low-income Americans. We’re building a high-growth, high-ceiling, sustainable for-profit company where impact drives revenue. We’re looking for a Senior Product Manager to define, own, and execute our healthcare management strategy. You’ll start by focusing on the Medicaid population—understanding how managed care organizations (MCOs) serve their members and where technology can meaningfully improve outcomes. Over time, you’ll expand your scope to include the Medicare and dual-eligible populations. This is a senior individual contributor role for someone who thrives in ambiguity, has built products from scratch, and has a deep understanding of the health-tech landscape. You’ll work cross-functionally with engineering, design, data, and sales to bring new products to market that improve care for the people who need it most. • Own the end-to-end product vision and roadmap for Propel’s healthcare management offering, from discovery through launch and iteration., • Deeply understand the needs of MCOs, state Medicaid agencies, and the members they serve., • Lead 0→1 product development: identify opportunities, validate hypotheses, define requirements, and ship solutions in close collaboration with engineering, design and sales., • Partner directly with MCO prospects and customers as part of a B2B sales motion—joining sales calls, shaping product demos, and translating customer feedback into product direction., • Define and track success metrics that tie product performance to member health outcomes and business results., • Develop a deep expertise in the Medicaid managed care ecosystem, including care coordination, utilization management, HEDIS/quality measures, and member engagement., • Build the strategic case for expanding into Medicare and dual-eligible populations as the product matures., • Communicate product strategy clearly to leadership, cross-functional teams, and external stakeholders., • 4+ years of product management experience, with a meaningful portion in health-tech or healthcare services., • Demonstrated 0→1 product experience—you’ve taken a product from an idea or early concept to a shipped, scaled solution., • Startup experience: you’re comfortable with ambiguity, move fast, and know how to make smart tradeoffs with limited resources., • Direct experience participating in a B2B sales motion with MCOs or health plans—you’ve sat in on sales calls, shaped go-to-market positioning, or helped close deals., • Strong understanding of the Medicaid managed care landscape, including how MCOs operate, what drives their purchasing decisions, and how members interact with the care system., • Exceptional communication skills—you can present a product vision to a C-suite buyer and write a clear PRD with equal confidence., • A genuine commitment to improving health outcomes for underserved populations., • Experience with Medicare, dual-eligible (D-SNP), or Medicaid/Medicare integration programs., • Familiarity with care management workflows, clinical data (claims, ADT, labs), or interoperability standards (HL7/FHIR)., • Background in or exposure to quality measurement frameworks (HEDIS, CAHPS, Star Ratings)., • Experience working with government programs, public benefits, or safety-net populations., • Meaningful work and a strong shared sense of mission, • Remote-friendly work environment with a dog-friendly office in Downtown Brooklyn. The team meets in-person for optional retreats a few times per year., • 20 Days of PTO, • 4% 401K match, • $10k lifetime spend towards Carrot Fertility, • Excellent Medical, Dental and Vision options, • Other health and mental health focused benefits and perks, • Propel builds compensation bands referencing the 75th percentile of compensation for companies like us. Expected compensation for the role as scoped is $190,000 - $225,000 and will be based on how a candidate matches to our internal leveling guide. Additional Considerations: • We are committed to building a diverse and inclusive team, and welcome applicants from all backgrounds and abilities., • We're currently accepting applications from the states we have an established entity, which includes California, Colorado, District of Columbia, Florida, Georgia, Illinois, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Texas, Virginia, and Washington., • Background Check Requirement: For roles with access to confidential employee or customer information, a background check may be conducted following a conditional offer. All background checks are handled in accordance with applicable laws, including the Fair Credit Reporting Act (FCRA). Learn more about our impact from the press Join us, and let's build something amazing together!

Swat.io is a Software-as-a-Service product that supports marketers in Social Media Publishing and Community Management. We are proud to be an independent, self-financed, product-led company, focused on building a product that users actually love. We follow a self-service-first approach and intentionally avoid aggressive sales tactics, putting user experience and value at the center of everything we do. Today, our goal is to continue growing sustainably and join the top 1% of SaaS companies with over €10 million in ARR. We want to create a meaningful impact for our customers, team, and company, becoming an integral part of our customers’ daily workflow. Guided by our core values—we add value, we drive progress, we own it, we thrive together — we prioritize quality over quantity. We focus on exceptional talent and a collaborative, supportive culture, believing that revenue follows quality, not the other way around. At Swat.io, we're a team of 50 people with diverse backgrounds. We focus on staying lean and agile, and we’re looking for makers who thrive in this kind of environment.You’ll join our Product Team, working alongside another Senior Product Manager and two experienced UX/UI designers, owning and driving our product growth. You’re a strategic thinker with a bias to action, fluent in numbers, and driven by measurable outcomes over shiny features. You’ve worked on growth topics in subscription-based products before, and know what it takes to move the needle across the full user journey, from acquisition to retention. You constantly monitor KPIs, spot trends, and connect product experience with business performance. You define your own challenges, run smart, targeted experiments, and thrive when there’s no roadmap, just potential. Whether it’s refining onboarding, improving pricing and packaging, or shaping in-product upgrade paths, you care about real, measurable impact. You collaborate confidently across teams, communicate your reasoning clearly, and bring strong arguments to the table, while staying open to better ones. Who you are not: This isn’t a role for someone early in their product career or looking to move into leadership soon. You won’t be managing a team, and we won’t be creating a title above “Senior Product Manager” any time soon. If you’re looking for a predefined roadmap, a long list of tasks, or direction handed down from others, this role won’t suit you. You’ll be expected to identify the biggest levers yourself and act on them. It’s also not the right fit if you’re mostly excited about building big new features. This role is about small, meaningful iterations, refining flows, pricing, packaging, and driving impact where it matters. We’re not looking for someone who waits for permission or needs others to spark the conversation. You’ll need to lead with insight, bring structure to ambiguity, and take full ownership of the outcomes.Your job is to identify and unlock our biggest growth opportunities in the Self-Service across conversion, activation, retention, and monetization. You’ll lead initiatives grounded in data and focus on outcomes. You won’t wait for permission or a roadmap; you’ll define the challenges worth solving and act on them. Our Head of Product will support you with strategic sparring, but you'll own the Self-Service journey end-to-end. That will also include: • Constantly monitoring key product KPIs, spotting patterns, and acting fast on what creates impact., • Reworking and optimizing the Self-Service flows across the full user lifecycle, from signup to upgrade to churn prevention., • Running small, fast, measurable experiments rather than chasing big feature builds., • Creating upsell opportunities through pricing, packaging, and product experience., • Working across a broad product scope, from publisher to inbox and beyond, while dealing with platform limitations and finding the right trade-offs., • Pairing with designers early on to explore problems and define solid solutions., • Collaborating closely with skilled and opinionated developers who value thoughtful input, to enable the development of value-adding features., • Making sure Sales and Marketing have what they need to talk to customers and win them over. We expect you to:, • Take full ownership of product growth challenges, including planning, execution, and outcomes., • Become the go-to expert on product-led growth within the team. As we’ll keep building new features, your opinion and perspective on how it fits into the offering will matter., • Make data-informed decisions: Rely on insights, not assumptions, your decisions start with data, and you know what to look for., • Communicate clearly across teams, with strong reasoning and a bias for action., • Deliver a measurable product improvement within your first three months.We define ready as, • You have at least 5+ years of experience as a Product Manager in the SaaS industry working with subscriptions, pricing, and packaging., • You have a deep understanding of product growth in a product-led and self-service environment., • You’re obsessed with data, constantly monitoring KPIs, spotting trends, guiding decisions, and acting quickly to push key metrics upward., • You understand the full user journey from acquisition to retention, and own improving it end-to-end., • You thrive working autonomously without needing constant direction and are comfortable making decisions outside strict roadmaps, prioritizing what will make the difference based on business impact., • You excel at small, iterative improvements rather than building “the next big feature”., • You understand software development processes and how to work with engineers., • You think in iterations, breaking big ideas into manageable steps, and are pragmatic about what to build and when, focused on purpose over perfection., • You bring fresh, user-first ideas and stay curious about new tools, trends, and competitors., • You have an opinion and aren’t afraid to speak up, but you are also open to being challenged and to better arguments., • You are experienced in working with different stakeholders and navigating shifting requirements., • You understand modern product management practices and aren’t afraid to dive into new technologies or unfamiliar problems (think: AI, Social Media platform shifts, unexpected API changes)., • You're fluent in English and confident in communicating your ideas, decisions, and reasoning across teams.Nice-to-haves:, • German language skills, • Technical understanding/technical background, • Experience with social media platforms, • Certification as Agile Product OwnerDon’t worry if you don't meet all qualifications. If this opportunity catches your eye and you are passionate about the field of work, we are happy to receive your application. If we both think we are a good match, and team fit is as important to us as a technical fit, we will find a solution and grow together. Please note: we can only consider candidates who are currently residing in the EU and have the legal right to work here, as visa and relocation support are not available for this position. • The product team plans everything in Linear, collaborates with designers in Figma, and works in 5-week development cycles, each starting with a kickoff to clarify resources, scope, and what we can realistically accomplish, whether for research or execution., • We keep our processes agile with needed fixed points such as weekly team meetings, retrospectives, and ad hoc collaboration via Slack, Google Meet, or Slack Huddles. We are always open to jumping on calls, diving into problems together, and making sure humour is part of the process. Strong GIF game is recommended., • We enhance productivity with advanced AI features of Raycast Pro, track user feedback in Productboard, and analyze product usage with PostHog to guide decisions and priorities, • Bigger projects typically span 2–3 cycles, but we aim to ship a meaningful first iteration within one cycle. Iterate Agilely: • We prefer small iterations over waterfall., • We ship often & early., • We embrace continuous change. Simplicity Wins: • Simplicity is in our DNA., • No project is too small, but there is definitely a „too big“., • We value clear and simple design., • Simplicity also means no technical debt. Collaboration First/ one for all, all for one: • Arguments before ego., • We are one team that supports each other., • We are managers of ourselves. Data-Driven Excellence: • Data is a strong argument., • Challenge the status quo. Positive Team Culture: • We are good & fun people., • We assume the best intent., • We give feedback because we care about each other., • Personal development: An exciting area of responsibility with high autonomy and opportunity to bring your ideas and improvements to shape our product., • Annual learning & development budget: You’ll receive €1,000 per year and 4 additional days off for professional or personal development., • Professional equipment: We’ll equip you with everything you need: MacBook, smartphone, headset, and more., • Salary: Permanent contract with a gross annual salary between EUR 60.000,- and 75.000,- for a 38.5-hour work-week, depending on your level of experience and demonstrated expertise. Overtime will be compensated as time off., • Flexibility: We work with a flexible hours model with no core working hours that allows you to shape your workdays around your needs and those of your team and customers., • Remote-friendly model: You can comfortably work full-remote from your country and/or from our Vienna office. Whatever works best for you, as long as you are located in Europe. You can also work abroad from anywhere in the world for up to 3 months per year - just keep time zones in mind., • Family-friendly: We guarantee your job after parental leave and offer truly flexible working hours and models. Around 40% of our team members are parents, showing how seriously we take work-life balance., • Team spirit: At Swat.io, we are makers who excel at what we do while caring for each other’s well-being and creating a supportive environment. We have regular team collaboration activities and bi-annual company events that bring all Swaties from around the world together to connect and celebrate in Vienna. If you are located outside of Vienna, we will support your travel costs., • Public transport support: If you’re based in Austria, we support you with a yearly public transport ticket (Vienna public transport pass or a portion of the KlimaTicket).We are proud to have an inclusive workplace environment that will foster your development no matter your gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race., • Annoying micro-management, • Office politics, • Lengthy coordination and approval processes, • Monotonous tasks and boring work, • Egos and bullshit before real resultsYour contact people are Roman, our Head of Product and the direct manager for this role, and Jane, our People & Culture Manager., • CV screening, • Intro Interview with Jane, • Technical interview with Roman, • Assessment Round with Roman and Johannes, our CEO Product, and meeting the rest of the team If you have questions about us, our culture, team, or recruiting process, check ___ and the FAQ section. * Roman: Our Head of Product stepped into the role in 2024, bringing in 10+ years of SaaS experience, focused on bringing product, UX, and engineering onto the same page. He’s a proud dad who enjoys coding, cooking, gaming, music, and trying out new board games. * Matthias: Our UI/UX Designer has been making Swat.io even more stylish for over four years now. When he's not busy solving interesting problems, he loves spending time with his family and cruising through the woods on his bike. * Guillermo: Our UI/UX Designer has been crafting intuitive user experiences for our product from his base in Madrid since 2024. He has a big interest in music. composition and would love to hear a live orchestra play some of his music one day * Laura: our Upper Austrian Senior Product Manager Power Woman, who is currently on maternity leave, has been developing our product since 2022, always keeping the needs of our users in mind. She prefers to juggle tasks in "Working from Abroad" mode and even uses her lunch break for trail running training.

Join AutogenAI – Revolutionizing Proposal Writing with generative AI AutogenAI is a leader in generative AI SaaS, transforming how organizations draft and optimize winning proposals through cutting-edge natural language processing technology. We are one of the fastest-growing AI companies in the world, expanding rapidly to meet the increasing demand for AI-driven solutions across industries. Our innovation stems from a belief that language AI technology will revolutionize business communication over the next decade. We empower our clients to grow faster and more efficiently by delivering AI language engines customized to their needs that save time, improve content quality, and increase win rates in highly competitive markets. AutogenAI is a company where everyone can have a career-defining experience and success is achieved by fostering a culture where innovation and ambition thrive. As we scale, passionate professionals are invited to join our journey of innovation, helping shape the future of AI-powered business solutions. You've spent years mastering proposal development. You understand compliance matrices, scoring criteria, and review cycles in ways most people never will. You've navigated procurement bureaucracy, managed impossible deadlines, and turned vague requirements into winning narratives. Now imagine your methodology becoming the foundation for how thousands of proposal teams work. AutogenAI created the category of AI-powered proposal development. We weren't first to market - we invented the market. While others are still trying to figure out how to apply generic AI to proposals, we've been building purpose-built linguistic engines specifically for proposal development since before ChatGPT existed. We need battle-tested proposal professionals who can translate hard-won expertise into intelligent workflows. Not technologists trying to learn proposaling. Not consultants who think traditional methodology is the ceiling rather than the foundation. Your expertise matters more than your credentials. We don't care if you're APMP certified or Shipley trained - we care if you've lived through 100+ competitive evaluations and can tell us what actually drives win rates versus what the textbooks say. We care if you can see where the industry is going, not just where it's been. This isn't a lateral move into sales support. This is your expertise becoming product capability. Your process knowledge influencing platform architecture. Your voice shaping how AI understands proposal development. The Role: Principal Proposal Solutions Consultant You'll work as a domain expert alongside our sales team, demonstrating how AutogenAI supports the full end-to-end proposal lifecycle for enterprise customers. This is an expert-to-expert role focused on showing proposal teams how they'd actually use our platform to capture, plan, create, review, and submit winning proposals What This Role Is: • Working hand-in-hand with Sales on new business acquisition, • Translating your proposal methodology into platform workflows and demo narratives, • Engaging prospects from opportunity qualification through evaluation and proof of concept, • Influencing product roadmap based on proposal workflow intelligence, • High visibility with enterprise proposal directors, capture managers, and C-suite buyers What This Role Isn't: • Security/integration architecture (we have Technical Pre-Sales for infrastructure, compliance, and systems integration), • Primary owner of implementation or post-sales onboarding (Customer Success leads delivery post-deal, though you may lend expertise on complex situations), • Generic solutions consulting (you're a domain specialist, not a generalist) Geographic Scope: This role supports US opportunities. Our UK and EMEA markets are managed by dedicated resources in region. • Workflow & Use Case Design, • Translate proposal team processes into AutogenAI workflows, prompting strategies, and content generation paths, • Engage peer-to-peer with proposal professionals, understanding scoring criteria, proposal structures, and review cycles, • Create solution narratives demonstrating how the platform fits their proposal methodology and delivers measurable cycle time reduction, • Success metric: Prospects should clearly articulate how AutogenAI changes their proposal process after your engagement, • Customer Demo Development, • Build customer demos using prospect's actual RFP and supporting materials in our demo environment - giving them the full feel for how the platform fits their specific proposal requirements, • Showcase real proposal lifecycle stages: capture, planning, RFP parsing, content creation, review cycles, compliance checks, and submission, • Maintain demo asset library designed to show industry-specific value, • Success metric: Demo environments should reflect prospect's actual proposal complexity and workflows, • Sandbox & Hands-On Evaluation Environments, • Configure and manage short-term evaluation environments for hands-on testing, • Build out sample data, templates, prompts, content libraries, and governance settings, • Provide platform capability training to prospective users, extending the customer demo into a hands-on environment where they can experience the platform firsthand, • Support structured proofs of concept to validate solution fit and build internal champions, • Success metric: 70%+ of PoC participants report AutogenAI would improve their proposal quality or efficiency, • Competitive Positioning & Evaluation Management, • Articulate AutogenAI's differentiation against content management platforms, proposal automation tools, and adjacent solutions, • Handle competitive evaluations and bakeoff scenarios with confidence in our unique capabilities, • Provide intelligence on competitive positioning, feature gaps, and market messaging, • Success metric: Win competitive evaluations where prospect has conducted fair side-by-side assessment, • Deal Cycle Support, • Partner with Account Executives from opportunity qualification through close, • Lead expert-to-expert conversations with proposal managers, proposal directors, capture managers, and procurement teams, • Collaborate with Technical Pre-Sales to ensure solution design aligns with validated architecture and security parameters, • Success metric: 80%+ advancement rate from qualified demo to evaluation stage, • Product & Feedback Collaboration, • Jump into sprints and product development initiatives with frequent consultation with the Build Team, • Provide structured product feedback informed by proposal workflows, competitive signals, and deal cycle insights to ensure we're delivering relevant solutions to user needs, • Identify recurring feature requests and solution gaps to support roadmap prioritization, • Represent the voice of proposal practitioners internally and help level up proposal knowledge across the sales organization, • Success metric: Your feedback should drive at least 2-3 roadmap items per quarter, • Domain Expertise:, • Deep understanding of proposal strategy, scoring criteria, and proposal lifecycles across multiple pursuit types, • Credibility to engage peer-to-peer with enterprise proposal directors, capture managers, and proposal center leadership, • Real-world scar tissue from competitive environments - we value what you've learned from losses as much as wins, • Process Translation Skills:, • Ability to break down complex proposal processes into discrete workflow steps, decision points, and content generation paths, • Experience mapping tools and systems to proposal team operating models, • Comfort translating process knowledge into software requirements and configurations, • Technical Aptitude:, • Comfort learning and working with enterprise software platforms quickly, • Ability to set up realistic demonstration environments that reflect actual proposal workflows, • Capability to troubleshoot basic technical issues and communicate effectively with engineering teams, • Quick learner who can master new platform capabilities and translate them into customer value, • Demo Craft & Storytelling:, • Skilled at building targeted demonstrations that go beyond feature presentation, • Ability to adapt messaging and depth based on stakeholder role (practitioners vs. executives vs. procurement), • Comfort presenting complex workflows in digestible, compelling narratives, • Commercial Mindset:, • Curious, pragmatic, and comfortable operating in a fast-moving scale-up environment, • Understanding of sales cycles, deal qualification, and pipeline management, • Ability to prioritize competing demands and juggle multiple evaluations simultaneously, • Stakeholder Influence:, • Confident engaging with senior decision-makers and domain experts, • Skilled at building consensus across diverse stakeholder groups, • Comfortable challenging assumptions and pushing back constructively when needed, • Experience: 7+ years in proposal management, technical writing, capture management, or proposal consulting roles within complex or regulated industries. You should have made significant contributions to competitive proposals with documented success., • Platform Learning Ability: Demonstrated ability to quickly learn and master enterprise software platforms, set up demonstration environments, and translate software capabilities into customer value. You don't need to be a developer, but you should be comfortable working with technology and learning new tools rapidly., • Track Record: Proven success producing high-quality responses, winning competitive evaluations, and working across multiple stakeholders. Ability to articulate your impact on win rates, cycle time, or quality metrics., • Communication Skills: Confident presenting to senior stakeholders, facilitating expert-to-expert discussions, and adapting technical depth to audience., • Education: Bachelor's degree or equivalent experience in relevant fields such as Communications, Business, English, Law, Journalism or Technical Writing. Industry Background: Direct experience in proposal-intensive sectors: • Federal government contracting (especially Defense, Aerospace, or Intelligence), • State & local government, • Infrastructure & engineering, • Professional services consulting Competitive Environment Experience: Track record working in highly competitive proposal environments where win rates matter and differentiation is hard. Forward-Thinking Perspective: Interest in where proposal development is heading, not nostalgia for where it's been. Comfortable with ambiguity and rapid evolution. Platform Familiarity: Previous experience evaluating, implementing, or using proposal automation tools, content management systems, or AI-powered writing platforms. Compensation and Benefits: • Competitive Salary: $110,000 - $135,000 depending on specific experience and qualifications relevant to the role., • Performance Bonuses: Opportunities for performance-based incentives, • Stock Options: Meaningful equity in the company., • Comprehensive medical/dental/life insurance: Insurance coverage for individuals and families partially paid by the company as well as opportunity to participate in pre-tax health Flexible Spending Account., • Retirement Plan: Ability to invest your pre-tax dollars in a 401(k) retirement plan with company matching contributions., • Paid Time Off: Unlimited vacation (Yes, you read right!), • Flexible Work Options: Hybrid working, with 2 days per week in our buzzing NYC Midtown office, • Paid parental leave: 16 weeks if you’ve just given birth, 4 weeks if your partner has just given birth (after one year of year of service), • Additional Perks: Your choice of laptop (Mac or Windows), regular company events to connect with teammates, and opportunities for continued professional development. These aren’t just principles we print and forget – they’re how we work, how we treat each other, and how we deliver for our customers. They shape the company we are, and the one we aspire to become. • Customers, Always: Everything starts with our customers. We walk in their shoes, speak their language, and build for their delight and success. We win when they win., • Make It Happen: We move fast and take ownership. No waiting, no red tape – just action, urgency, and focus on outcomes. We ask for forgiveness, not permission., • Learn and Invent: We stay curious. We learn what we can from past masters - and make up the rest. Change is constant, and so is our growth., • Act Like Owners: Titles don’t solve problems - people do. We own challenges, break the rules when it’s necessary, and focus on what matters., • Turn It Up to 11: There is no “Good enough”. We raise the bar, push boundaries, and keep building. There’s always a next level., • Lead With Respect: We listen first, speak honestly, and value every perspective. Integrity, follow-through, and kindness matter., • Build Trust Through Transparency: We default to openness. We give feedback, share information, and assume positive intent - no secrets, no silos. AutogenAI is an merit-based equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.

Genomenon is an AI-driven biomedical intelligence company on a mission to save and improve lives by making biomedical information actionable. Rare diseases and cancer affect more than 30 million people in the U.S. alone and hundreds of millions globally, yet most patients still face long diagnostic journeys and limited treatment options. Our goal is clear and ambitious: to deliver the information that shapes diagnosis and treatment for every rare disease and cancer patient. We sit at the intersection of AI, genomics, and real world evidence. Genomenon transforms the global scientific literature into a literature derived, real world evidence (RWE) engine for precision medicine—combining large-scale AI with expert human curation to deliver clean, clinically actionable datasets. This approach fills critical gaps left by EHR and claims data, especially in rare disease and oncology, by showing how patients actually present, progress, and respond to therapy. We turn vast, complex biomedical data—spanning genomics, clinical evidence, and scientific literature—into trusted intelligence that helps clinicians make better diagnostic and therapeutic decisions, and supports life sciences organizations in bringing better therapies to market faster. Our work has real, measurable impact. Genomenon’s platforms and services are used by more than 250 clinical laboratories and pharma organizations worldwide to support diagnostic interpretation, variant curation, and evidence-based decision-making across the drug development lifecycle. Each year, our technology helps inform care for tens of thousands of patients facing rare, complex, and time-sensitive conditions—reducing uncertainty and delivering answers when they matter most. What makes Genomenon unique is our ability to support both clinical diagnostics and pharmaceutical innovation on a shared foundation of advanced AI, deep domain expertise, and rigorously curated data. • In the clinic, our solutions directly influence real world patient outcomes., • In pharma, we enable teams to harness literature derived RWE across clinical trial development, regulatory, and commercial workflows—turning fragmented biomedical knowledge into a strategic asset and emerging as the trusted data layer for genomic diagnostics and precision therapeutics. If you’re motivated by impact, energized by complexity, and excited to help shape the future of rare disease diagnosis and treatment, there’s no better place to do that work. Genomenon team members are thoughtful, ambitious, and mission-driven professionals working across states and countries. Our team brings together scientists, clinicians, engineers, and commercial leaders who collaborate as equals and learn from one another every day. We value curiosity, accountability, and people who thrive in fast-moving, high-impact environments. We are guided by our core values: • Always Learning: Approach challenges with curiosity and a growth mindset, • Data-Driven: Ask a lot of questions and look to the evidence for answers, • Humbly Confident: Aware of the value that we and others bring to the team, • Customer & Patient Driven: Put patients and customers first in everything we do, • True Grit: Embody passion and persistence, and aren’t afraid of hard work Genomenon is hiring a Director of Sales, Clinical Genomics to lead commercial growth across the clinical genomics market. This is a senior player-coach role with real quota responsibility and direct team leadership. You will personally close complex enterprise deals while setting the standard for how we sell into Clinical Commercial Labs and health systems. This role is designed for a commercial leader with deep experience in SaaS or data-driven platforms who thrives in the field, brings instant credibility with clinical buyers, and knows how to raise urgency, rigor, and accountability across a growing sales team. This is not a pure management role. It is a hands-on growth role: part enterprise closer, part sales architect, and part talent developer, with direct impact on Genomenon’s clinical revenue trajectory. • Own and execute Genomenon’s commercial strategy for the clinical genomics segment., • Identify new growth opportunities across Clinical Commercial Labs, health systems, and precision medicine programs., • Design and refine outbound and expansion sales plays aligned with clinical workflows and genomic adoption trends., • Act as a market-facing leader, bringing insights from customer conversations back into Genomenon’s clinical growth roadmap., • Carry an individual enterprise quota with primary responsibility for net-new logo acquisition and expansion., • Lead complex, multi-stakeholder enterprise sales cycles from prospecting through close., • Personally source, develop and close pipeline across priority clinical accounts., • Navigate clinical, operational, and executive stakeholders including lab leadership, variant interpretation teams, and molecular pathology leaders., • Negotiate and structure enterprise agreements that support land-and-expand growth., • Set execution standards for urgency, follow-up, and pipeline hygiene, • Directly manage and develop Clinical Sales pod (Account Executive and SDR), • Coach sellers on discovery, qualification, and consultative enterprise selling., • Set the execution standard for urgency, follow-up rigor, and accountability, • Lead deal strategy sessions, pipeline inspections, and territory planning., • Foster a high-accountability culture focused on closing, learning, and continuous improvement., • Act as a trusted internal leader shaping how Genomenon sells into Clinical markets, • Bring strong genetics and genomics knowledge to executive-level customer discussions., • Operate credibly across clinical workflows, lab operations, and precision medicine stakeholders., • Synthesize market signals, competitive dynamics, and industry trends into actionable account strategy., • Act as a Clinical subject-matter leader in strategic deals and growth initiatives., • Partner closely with Customer Success and Product to ensure strong customer outcomes and expansion opportunities., • Align new customer acquisition, renewals, and expansion motions across teams., • Provide structured field feedback to inform product roadmap, pricing, and positioning decisions., • Support evaluation of channel partnerships and strategic clinical growth opportunities., • Maintain accurate forecasting and pipeline management through strong CRM discipline., • Establish clear commit criteria, close plans, and next-step accountability across deals., • Track performance metrics and continuously optimize the Clinical sales motion as Genomenon scales. In this role, you will: • Build a robust top-of-funnel pipeline through proactive hunting and industry relationships, • Win and expand key Clinical Commercial Lab accounts through consultative, genomics-informed selling, • Elevate the performance of the Clinical sales pod through coaching and leadership, • Establish Genomenon as a trusted partner in clinical variant interpretation and genomic decision support, • Consistently outperform revenue targets while building scalable commercial best practices, • Proven ability to lead through influence, mentorship, and execution standards, • Experience coaching peers or serving as a senior commercial leader in a pod/team structure, • High accountability mindset with strong operational discipline, • 10+ years of enterprise SaaS sales experience, ideally in genomics, bioinformatics, NGS, or clinical decision support, • Demonstrated success selling into Clinical Commercial Laboratories, • Track record of consistent quota achievement and overperformance, • Expertise in long-cycle, multi-stakeholder enterprise deal execution, • Strong forecasting, pipeline management, and CRM rigor, • Prior experience scaling a Clinical segment within a high-growth SaaS organization, • Bachelor’s degree in genetics or related life science field (Master’s preferred), • Deep understanding of clinical genomics, lab workflows, and precision medicine environments, • Ability to communicate complex scientific concepts in clear business and clinical terms Building a great company starts with building a diverse and inclusive team. We believe that people with different backgrounds, perspectives, and life experiences help us solve harder problems and build better solutions. Genomenon is committed to inclusion across race, gender, age, religion, identity, disability, and background — in how we hire, how we work, and how we lead. If you’re excited about the role but unsure whether you meet every qualification, we encourage you to apply. We’d rather review one more resume than miss the chance to meet someone exceptional.

This is a fully remote role for candidates who are based outside of the New York Metropolitan area. For those located in the area, we encourage you to consider our hybrid work arrangement (1-2 days a week in our NYC office). That said, we value flexibility and if you have a different preference, please do not let that deter you from applying – let’s talk about it! Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of any employment-based visas at this time. (e.g., H-1B, TN, visa transfer, green card sponsorship, etc.) Energy storage is the key to unlocking a future where our world is powered by renewable resources. At Convergent Energy and Power, our mission is to make the electrical grid cleaner, more reliable, and less expensive by leveraging state-of-the-art energy storage and distributed generation technologies. The Senior Engineer I, Interconnection drive project success and optimize resources across diverse markets and utilities by leading the utility interconnection process for both Front-Of-the-Meter (FTM) and Behind-The-Meter (BTM) projects across various Regional Transmission Organizations (RTOs). This role involves evaluating transmission and distribution tariffs, costs, and timelines, while managing interconnection efforts with utilities and Independent System Operators (ISOs). This role oversees consultants, ensuring compliance with utility requirements and improving internal design standards. This is an individual contributor role and therefore does not have any direct reports but will exercise informal mentorship and guidance to junior level staff. What You’ll Do Interconnection Strategy and Analysis (30%) o Understand interconnection process, timelines, and cost structures for key utilities and ISO's and communicate requirements with the Development and Engineering teams. o Identify optimal interconnection strategies based on pre-application reports, system impact study reports and grid/hosting capacity to develop the best interconnection plan. o Lead data analyses to forecast future system conditions for optimal siting, IA, PPA, financing, and M&A processes. o Evaluate interconnection system cost upgrades and work with all stakeholders on necessary adjustment of the project development schedule. o Develop interconnection strategies that directly align with the company's long-term financial and operational goals. o Occasionally support interconnection applications by preparing 10% single-line drawings, building transient stability models, and performing project feasibility analyses for submittals. Project and Portfolio Management (25%) o Manage and track the project portfolio of interconnection related studies, applications, and follow-up requirements. o Coordinate the completion of all interconnection applications with internal stakeholders, external consultants, utilities, and other external stakeholders as applicable o Work with the Sales and Land Acquisition teams to identify site selection issues by reviewing interconnection queues and providing feedback. o Research and provide interconnection process overview and timelines related to various markets for bid proposals. Stakeholder Collaboration and Leadership (20%) o Serve as the primary point of contact and the technical lead with ISOs, RTOs, TSPs, third party consultants, and utilities for all interconnection activities o Lead the technical information exchange between the Sales, Pre-Construction, and Engineering teams to ensure timely processing of interconnection applications and devise optimal strategies. o Communicate on a regular basis with manager and team members, including in person meetings at the NYC headquarters as needed to foster strong collaboration amongst team. Technical Review and Guidance (15%) o Perform peer-review of engineering designs and technical data in preparation of interconnection application packages and Pre-Construction design sets (10%, 30%, and 50%) o Lead the review, analysis, and interpretation of interconnection results, and provide technical insights and guidance. o Act as interconnection SME during in supporting project financing and project hand-offs to the Project Execution team. Consultant and Agreement Management (10%) o Identify, contract, and manage consultants as necessary to support the interconnection process including injection analysis, technical design, models, and other application deliverables in addition to engineering review of utility schedules and cost estimates. o Support negotiations of technical terms & conditions of interconnection agreements and subcontractor MSA’s and work orders. Required Qualifications o Bachelor’s degree. o Minimum 6+ years’ experience with transmission and distribution planning, managing the interconnection of renewable energy power facilities, with experience in the PJM, NYISO and ISO-NE markets. o Previous experience in a role that directly impacted on the success of projects across diverse markets and utilities, influencing long-term company strategy. o Proficient understanding of AC/DC fundamentals and three-phase Power systems. o Advanced working knowledge of Power flow modeling and analysis. o Foundational knowledge of RTO and utility tariffs, business practices, protocols, procedures, and guidelines. o Expert knowledge and understanding of U.S. power markets, with a focus on solar and battery energy storage distributed and transmission interconnections. o Advanced knowledge of storage and solar project development, utilities, interconnection, permitting, and contracting. o Proficient in identifying and resolving complex problems both independently and collaboratively, delivering comprehensive solutions that meet the needs of all stakeholders. Proficient in independently analyzing and interpreting complex interconnection study results and proactively resolving technical, financial, and strategic challenges. o Proven experience of mentoring junior engineers and fostering cross-functional collaboration between internal and external stakeholders. o As applicable, this role may involve physical activity, including but not limited to standing, walking, or lifting up to 50 lbs. o Alignment with Convergent’s mission and values: Continuous Improvement, Diversity Equity and Inclusion, Ethical Governance, Safety, Sustainability and a strong interest in the Clean Energy Transition. o 20% travel expected, primarily for team events, project sites, and company-wide meetings. Travel to remote sites may be required, which could involve driving or air travel. Preferred Qualifications o Degree specialized in Electrical Engineering. o PE is preferred. o Experience working for both utility(s) and developer(s) is preferred. o Experience with power system software packages such as PSCAD, SKM, AutoCAD, PSS/e, TARA, Aspen One-Liner is preferred. o Experience in modeling Battery Energy Storage System for transient stability analysis using PSCAD and feasibility analysis using SKM software is plus o In-depth understanding of the protection principles and practices for transmission lines, distribution feeders, and major substation equipment. o Experience or training in Lean and/or Six Sigma concepts preferred. We're dedicated to fostering a welcoming and inclusive culture that prioritizes the safety and well-being of all our clean energy professionals. We embrace and learn from our diverse backgrounds, encouraging open dialogue and growth. Through resources like our active Employee Resource Groups, DEI Working Group, and comprehensive training and workshops, we're continuing to build a supportive community that celebrates the convergence of our identities. Our priority is to ensure that every team member feels valued and supported to have a healthy balance between work life and personal life. We believe a full life outside of the office makes for a happier, healthier team. We support that by offering robust benefits such as but not limited to, the following: • Medical, Dental, and Vision insurance, • Vacation, Sick, and Volunteer days, • 401K with an employer safe harbor match, • Special Vendor Discounts on programs for:, • Identity theft and fraud prevention Base Salary Range: $135,000 - 150,000; Salary Commensurate with Qualifications and Experience. We encourage people from minority or marginalized groups to apply. If you don’t meet 100% of the above qualifications, but see yourself contributing, please submit an application. Convergent is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, height, weight, or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements in the country where we operate. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to

Jama Software® is focused on maximizing innovation success in multidisciplinary engineering organizations. Numerous firsts for humanity in fields such as fuel cells, electrification, space, software-defined vehicles, surgical robotics, and more all rely on Jama Connect® requirements management software to minimize the risk of defects, rework, cost overruns, and recalls. Using Jama Connect, engineering organizations can now intelligently manage the development process by leveraging Live Traceability™ across best-of-breed tools to measurably improve outcomes. Our rapidly growing customer base spans the automotive, medical device, life sciences, semiconductor, aerospace & defense, industrial manufacturing, consumer electronics, financial services, and insurance industries. Jama Software is seeking a smart, multifaceted Solutions Consultant with experience in the Aerospace or Defense industry. The Consultant is responsible for proactively consulting, mentoring, and encouraging adoption of our products and services to a portfolio of customers ensuring achievement of sustained value from Jama Software. • Become a subject matter expert in Jama’s products and offerings, specifically our airborne systems and defense systems solutions, • Proactively lead multiple customer engagements; work directly with clients on how to align their process and Jama Connect to relevant system engineering methodologies, • Lead client working sessions to drive both process and technology decisions for how Jama Connect solutions will meet the client’s requirements and verification processes, • Deliver onsite and remote training of the Jama Connect solution to onboard new users, • Document and share best practice articles and enablement assets to scale our delivery maturity, • Identify and seek resolution of barriers that could inhibit end user adoption, • Assist Solution Lead in enhancing our industry solution offerings, • Work with Solution Lead and vertical sales leadership to drive industry business strategy, • Find and engage with engineering leaders responsible for process outcomes and help drive performance improvement through Jama Software’s products and solutions, • Other duties as assigned., • 3-5+ years direct experience with requirements, test management, and digital engineering methodologies in the Aerospace and/or Defense industries, • Experience managing the deployment of SaaS software solutions to end-users with a particular view towards managing adoption milestones and identifying expansion opportunities, • Highly motivated and self-directed to own large portfolio of customer engagements, • Knowledge of system engineering, requirements management, test management, and functional safety methodologies, • Excellent presentation, meeting facilitation, and interpersonal skills, • Ability to seek out and build positive relationships with people at various levels and departments, • Previous experience operating as a Systems Engineer, Requirements Manager, Product Manager, • Experience facilitating process and quality maturity level evaluations for their customers, • Direct experience implementing Jama Connect at their organization, • Virtual first and culturally diverse work environment spanning 8 countries., • Ambitious and fun work with a chance to define distinct, company-shaping tangible contributions., • Flexible time off and leave programs crafted to meet the needs for your rejuvenation and extra support to cope with life events with a quarterly $75 wellness reimbursement., • Comprehensive and affordable medical, dental and vision plans with pre-tax savings accounts and a generous 401(k) employer match., • 6+ weeks of paid parental leave to bond with your new family member., • Emphasis on learning and development at all levels with a subscription to LinkedIn Learning. At Jama Software, we welcome passionate individuals who have the unrestricted right to work in the United States, including natural citizens and Green Card holders, and reside in eligible states to join our team. Jama Software participates in E-Verify and will provide the federal government with your Form I-9. If you get to this point, we hope you're feeling excited about the job you just read. Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in Jama Software’s mission and can contribute to our team in a variety of ways – not just candidates who check all the boxes. Jama Software is an Equal Opportunity Employer. Qualified applicants will be considered without regard to any characteristic protected under federal, state, or applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at ___ to request an accommodation.

Are You Ready?CAI is a 100% employee-owned professional services company established in 1996 that has grown year over year to nearly 850 people worldwide. For mission critical and FDA-regulated industries that need to deliver high-stakes solutions, we provide commissioning, qualification, validation, start-up, project management, and consulting services focused on operational readiness and performance excellence. Our approach is simple because our Purpose informs everything we do:We exist to be the trusted solution for our clients as they strive to build a better working world and improve the human experience.At CAI, we are committed to living our Foundational Principles, both professionally and personally:- We act with integrity- We serve each other- We serve society- We work for our future As owners, our shared success drives our team-first approach. We put clients’ interests first, never stop until it's right, and do whatever it takes to get there. CAI agents work with cutting-edge technologies in advanced medicine and regulated facilities. You will have opportunities to engage with leading experts, participate in hands-on certifications, and make a direct impact by helping bring life-saving therapies to market. Our collaborative, values-driven culture ensures delivery of excellence across all services. Job Summary:The Associate Product Manager is an individual contributor role supporting the execution and operational management of CAI’s digital product portfolio. This role the digital product team and is responsible for driving roadmap execution, coordinating cross-functional deliverables, and ensuring alignment between regional stakeholders and the digital product team. The Associate Product Manager serves as a project lead for roadmap initiatives, manages product-related requests from CAI regions as internal “accounts,” and supports marketing, sales enablement, and delivery tracking activities. This role requires a highly motivated, self-directed professional capable of independently managing priorities while informally leading small project teams and working groups. Key Responsibilities:1. Roadmap Execution & Project Management- Manage tasks and activities associated with digital product roadmap initiatives. - Break down roadmap epics into actionable tasks, track timelines and dependencies, and manage delivery progress. - Coordinate cross-functional contributors including development, marketing, sales, and operations. - Identify risks, escalate issues appropriately, and drive resolution. - Ensure deliverables meet defined scope, timeline, and quality expectations. 2. Regional Account Management- Manage CAI regions as an internal account. - Manage intake, prioritization, and tracking of regional requirements, requests, and support needs. - Coordinate resources to deliver solutions, ensuring alignment with overall product strategy and roadmap priorities. - Maintain transparency with regional leaders regarding status, trade-offs, and timelines. - Stakeholder Engagement & Requirements Management - Participate in stakeholder meetings to gather requirements, define business needs, and document outcomes. - Facilitate requirements gathering sessions and contribute to solution design discussions. - Develop process maps, user workflows, and functional documentation as needed. - Manage meeting actions, decisions, and follow-ups to ensure accountability and execution. 3. Marketing and Sales Enablement Support- Manage execution of marketing deliverables associated with product launches and updates.- Develop and maintain marketing collateral, product one-pagers, pitch decks, and sales support content.- Support go-to-market activities in coordination with product and commercial leadership.- Assist in creating value messaging aligned with regional and market needs. 4. Training and Enablement- Support development and ongoing updates of user training materials and sales enablement resources for the digital portfolio.- Coordinate training sessions and ensure materials reflect current product capabilities.- Collect feedback from users and sales teams to continuously improve enablement materials.- Maintain Knowledge Management libraries as part of the Digital Community of Practice 5. Commercial and Delivery Tracking- Track digital product opportunities, proposals, and active delivery projects.- Maintain reporting dashboards and summary metrics for leadership visibility.- Support pipeline management and ensure alignment between product availability and sales commitments. Qualifications:Required:- Bachelor’s degree in Business, Engineering, Life Sciences, Information Systems, or related field.- 3–5 years of experience in product operations, project management, account management, customer support or related discipline.- Demonstrated ability to independently manage multiple concurrent initiatives.- Experience coordinating cross-functional teams without formal authority.- Strong organizational and follow-through skills.- Excellent written and verbal communication skills.- Proficiency in Microsoft Office tools, Sharepoint, Teams Preferred:Project Management (Agile or Waterfall) #LI-MV1$85,000 - $105,000 a yearAverage base salary range - not including benefits and bonus. CAI Benefits:•Comprehensive Health Insurance coverage•24 days of Paid Time Off•ESOP/401K - 15% Company Contribution (US Only)•Company paid Life Insurance•Company paid Long Term DisabilityWe are an equal opportunity employer; we are proud to employ veterans and promote diversity and inclusion in our workplace. Diversity is a strength for our global company. We pledge that CAI will be operated in a way that is fair and equitable to all – our employees, our customers, and the broader society. This job description is not all inclusive and you may be asked to do other duties. CAI will also consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Act (FCA) / Fair Chance Ordinance (FCO). We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

What We Do At C.A. Fortune, we aspire to maintain our position as the nation’s leading consumer brands agency. We realize how fortunate we are (pun intended) to offer comprehensive solutions to our clients. From sales management to marketing, all the way down to insights and e-commerce, our boutique service model offers a breadth of services to our clients. Who We Are People. Passion. Purpose. Our people are the core of our business. Our unique boutique service model allows our people to follow their passions with a purpose, all while delivering excellent services to our clients. We are committed to living out our values. We are fearless and curious innovators who lead with solutions, empower others, and do the right thing, always. We are a family-first organization and recognize the importance of a healthy and flexible work-life balance, a positive support system, and the power of diversity and inclusion. Overview of the Role • The Account Manager - H-E-B position is responsible for creating and executing H-E-B specific sales plan that meets or exceeds established sales quotas and supports company revenue and profit targets. You will play a critical role in building sales for this key customer. If you love selling and building relationships, this could be the role for you!, • Success in this role looks like strong organizational skills and excellent communication. You will work with clients to build strong promotional plans, maintain shelf placement, and build connectivity with the customer., • Location: Remote – must be local to San Antonio, Texas., • Salary: $70,000 - $75,000 based on experience, qualifications and skills., • Travel Requirements – Less than 10% to attend all major Industry shows client national sales meetings, & or any other events that would be warranted; all other travel is within assigned market (automobile), • At C.A. we’re not looking for perfection, just people that want to commit to a us and grow their careers long-term. We are on a mission to build better brands that inspire healthier lifestyles for consumers and their families. If you’re looking for a sign to apply, here it is! What You’ll Do at C.A. Fortune • Create and execute H-E-B sales plan that meets or exceeds established sales quotas and supports company revenue and profit targets, • Meet regularly with existing customers to understand their evolving business needs and position product solutions to address those needs, provide all maintenance, new item submissions, promotional support, etc., • Build long-term, productive, and mutually beneficial relationships with existing and new customers & clients, • Maintain consistent communication and timely follow-up with customers and clients and be available and responsive to their real-time needs., • Work effectively/professionally with company’s internal departments (Sales Development Team, Marketing, Insights, Client Services, Business Support Specialists & Accounts Receivable), assuring elite management of our clients and customers businesses, • Attend all required national trade shows, market specific sales meetings, client specific sales meetings, or any other necessary functions (established by your supervisor), • Guide Clients through the total distribution process; including pricing and promotional strategy, new item introductions, logistics and supply chain, deduction management., • Coordinate and prepare Clients for top-to-top meetings and category business reviews with Distributor partners., • Direct Clients and Company personnel through the planning, preparation, and execution of Distributors’ trade shows. What You Should Bring to the Table • Some experience calling on H-E-B preferred, • Willingness to learn, • Strong knowledge of the consumer products industry (specifically food products), • Strong proficient with all necessary computer-based programs (Outlook, Word, Excel, PowerPoint, SharePoint) Perks • PTO and Sick days, • 11 paid company holidays per year, • 1 Floating holiday, • 2 paid volunteer days per year, • Bonus eligible, • 3 months fully paid parental leave (regardless of gender), • Medical, dental, and vision, • Paid company life insurance, • 401k with company match, • Summer hours (half day Fridays from Memorial Day thru Labor Day), • Work from home flexibility Come As You Are C.A. is committed to making our company more inclusive. Diversity fuels our innovation and better connects us to our clients, our colleagues, and our communities. Based on research, we know that women and other marginalized groups tend to apply to roles only when their experience perfectly matches the job description. That said, we encourage you to apply if you meet the majority of qualifications, especially if this role aligns with your career trajectory.

We’re building a team that’s passionate about cryptography, bitcoin, decentralization, security, and privacy. We’re looking for a Technical Product Manager who embodies those values and who’s passionate about bringing Bitcoin and Lightning to the masses. An ideal candidate would have experience solving complex technical problems and a strong understanding of the software development process. Further, they should have knowledge and/or experience with network and routing concepts, along with an understanding of their applicability to Lightning payments. Responsibilities: * Define product vision, strategy, and roadmap for Lightning Labs’ infrastructure products * Drive product launches including working with cross-functional teams on messaging and goals * Strong written communication skills and ability to convey information about technical concepts to both internal and external audiences * Work cross-functionally with engineering, design, and other cross-functional teams to define and iterate on early-stage products * Engage with external third parties to assess partnership opportunities Minimum qualifications: * Experience creating strategic product roadmaps from conception to launch and working with cross-functional teams * Strong understanding of the software development process, experience with a variety of methodologies, and an appreciation of the tradeoffs involved with different approaches * Experience driving product vision, go-to-market strategy, and design discussions * Ability to influence multiple stakeholders without direct authority * Demonstrated passion for Bitcoin and Lightning along with an understanding of the technology, community, and ecosystem * Located in North American or European time zones Preferred qualifications: * 5+ years of product management experience * Bachelor's or advanced degree in a technical field or equivalent experience * Experience in a Product Management, Engineering or Technology Strategy role * Knowledge of multiple functional areas such as Product Management, Engineering, UX/UI, Sales, Customer Support, Finance or Marketing * Experience building Bitcoin or Lightning products or services

Location: Remote (Americas) - (Global Application Allowed, choose the region closest to you to apply) Position: Ecosystem Growth Manager (AI & DePIN) - Americas Company: ChainGPT Position Type: Full-Time ChainGPT is at the forefront of AI and Blockchain Technology, enabling and transforming Web3 through AI. Our AI-powered tools equip users with fast and accurate information to navigate the dynamic Blockchain industry. We are seeking a relentless Ecosystem Growth Manager to solve one of the hardest challenges in Web3: the Cold Start problem of a new Layer-1. You will be the architect of both supply and demand within the AIVM ecosystem—responsible for onboarding GPU compute providers, attracting AI builders, and securing enterprise data partners who will power real-world adoption. This is not a token-sales role. You are championing a decentralized cloud infrastructure that competes directly with centralized giants while offering cryptographic proofs and verifiable inference. Your work will define the early foundation—and long-term success—of AIVM’s ecosystem. Supply-Side Growth (DePIN Infrastructure) • Identify, evaluate, and onboard GPU clusters, independent data centers, and miners repurposing hardware for AI compute., • Build and manage a high-quality pipeline of Resource Providers contributing compute power to AIVM., • Scout top-tier AI developers, agents-as-a-service builders, and Web3 protocols requiring verifiable inference., • Persuade teams to deploy their AI agents, models, and applications on AIVM instead of centralized cloud providers., • Negotiate high-impact integrations with Data Availability layers, Oracle providers, enterprise infrastructure partners, custody solutions, and tooling providers., • Collaborate with Product and Growth teams to structure targeted incentives: Ecosystem grants, “Global Hunt” acquisition campaigns, and liquidity mining and supply-side reward programs, • Bridge communication between enterprise partners (who operate in fiat) and the crypto-native architecture of AIVM., • Translate technical, economic, and compliance requirements into clear pathways for adoption., • 3+ years of experience in Web3 BD or Ecosystem Growth, ideally at a Layer-1, Layer-2, or DePIN (Decentralized Infrastructure) project., • Technical fluency in AI and blockchain fundamentals: understanding inference vs. training, the value of H100-class GPUs, and the importance of sovereign chains., • Strong network of builders and operators—including node operators, GPU providers, validators, AI developers, and protocol teams., • Proven track record of closing deals end-to-end: from outreach to negotiation to technical integration to Mainnet launch., • Highly autonomous and able to build, manage, and scale your own pipeline in a fast-paced environment., • Experience onboarding compute providers or managing infrastructure supply., • Background working with enterprise AI workloads or cloud infrastructure., • Familiarity with incentive design, token economics, or ecosystem grant frameworks., • Work alongside the ChainGPT core team on high-impact AI and Web3 products across our ecosystem., • Remote-first setup with flexible hours, focused on outcomes, trust, and ownership., • Competitive compensation, with performance-based upside where applicable to the role., • Fast-moving environment with direct collaboration across all team members, including senior management, and clear accountability with no micromanagement., • The support to do your best work, including the tools you need, structured onboarding, and clear room to grow. Company Culture and Values At ChainGPT, we value Trust, Effective Speed, Innovation, and Growth. As our Ecosystem Growth Manager (AI & DePIN), you will embody these core values and have the opportunity to contribute to our culture and help drive our success. Join us on this exciting journey as we shape the future of blockchain and crypto technology. Additional Information: • Employment Compliance and Confidentiality:, • All employees will be onboarded through our official payroll and HR provider, which manages employment documentation, tax withholdings, and compliance with legal requirements based on the employee’s country of residence. As part of the onboarding process, each new hire is required to complete a Know Your Customer (KYC) verification, sign a Non-Disclosure Agreement (NDA), execute an employment contract, and fulfill any additional legal requirements specific to you jurisdiction. This process ensures compliance, protects company information, and establishes a secure and professional employment relationship., • Employment Structure:, • The position is offered on either an employee or contractor basis, depending on the location and role. Individuals will receive payment via direct deposit on a monthly basis. Additional details regarding compensation, benefits, and company policies will be provided during onboarding and outlined in the official employment agreement., • Compensation:, • Salaries are paid in fiat currency via direct deposit on a monthly schedule, with payments issued on the first business day of each month. This structure ensures timely and transparent compensation aligned with local financial systems., • Probationary Period:, • All new employees will undergo a 90-day probationary period, which serves as a mutual evaluation phase. During this time, both the employee and ChainGPT can assess fit, performance, and long-term alignment with the role and company.

We’re the makers of Devin, the first AI software engineer. Cognition is building collaborative AI teammates that enable engineers to focus on more interesting problems and empower engineering teams to strive for more ambitious goals. Our team is small and talent-dense. Among our founding team, we have world-class competitive programmers, former founders, and leaders from companies at the cutting edge of AI including , Scale AI, Cursor, Waymo, Tesla, Lunchclub, Modal, Google DeepMind, and Nuro. Building Devin is just the first step—our hardest challenges still lie ahead. If you’re excited to solve some of the world’s biggest problems and build AI that can reason on real-world tasks, apply to join us. As a Federal Account Executive you will own revenue growth across U.S. federal customers and partners, driving adoption of Devin within mission critical government and national security environments. You will source, close, and operationalize deals while feeding direct customer signal back into Cognition’s product and engineering teams. You will work cross functionally with product, engineering, and leadership to shape Devin for federal use cases and accelerate Cognition’s federal market penetration. This role requires experience selling highly technical software into complex federal organizations, comfort operating in regulated acquisition environments, and the persistence required to move programs from initial engagement to production deployment. In this role, you will: * Own the full federal sales lifecycle from account targeting and capture strategy through award, onboarding, and expansion * Drive revenue across the Dept. of War (DoW), intelligence community (IC), federal civilian agencies, and federal contractors, including large primes (OEMs and system integrators) * Navigate complex stakeholder sets including mission owners, technical leadership, contracting officers, security, legal, and executive sponsors * Develop capture strategies across primes, subcontracting paths, OTAs, CSOs, pilots, and direct awards * Translate mission and technical requirements into high-value Devin use cases across software engineering, data, AI, and platform teams * Deliver technically credible demos and engage deeply with customer engineering teams * Identify new federal and contractor use cases and provide structured feedback to product and engineering * Build early federal GTM motion including pipeline generation, partner strategy, and repeatable sales process Requirements * Proven success selling technical software into U.S. federal customers and/or major system integrators/defense prime OEMs, with wins via primes or direct vehicles such as OTAs, CSOs, pilots, or programs of record * Experience engaging DoW, IC, and or federal civilian agencies in classified or regulated environments * Strong technical background as a software engineer, sales engineer, forward deployed engineer, or equivalent technical fluency * Ability to quickly learn complex technical systems, mission constraints, and acquisition processes * Comfortable operating in ambiguous, fast changing startup environments with minimal structure * Strong ownership mindset with bias toward execution and results You may excel if you: * Have founded or scaled an early stage company * Have closed large, multi-stakeholder enterprise or federal software deals * Have experience moving pilots into production within federal environments * Have a computer science or engineering background and moved into GTM to work closer to customers * Thrive in high intensity, high accountability environments

Hi, we’re MoonPay. We’re here to onboard the world to the decentralized economy. Why?Because crypto and blockchain aren’t just technologies—they’re tools for global financial empowerment. They give people control over their money, their digital assets, and their future, unlocking opportunities that traditional systems have kept out of reach. What we doAt MoonPay, we’re building the infrastructure that powers this new financial system. We make it easy for anyone, anywhere, to buy, sell, and trade crypto using everyday payment methods like cards, Apple Pay, PayPal, Revolut and Venmo. We provide simple tools to send, receive, and manage stablecoins, so anyone can participate in the crypto economy confidently. Trusted by nearly 30 million customers and over 500 companies, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. And we’re committed to doing it right—fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia—because trust and compliance are non-negotiable. But we’re just getting started. We’ve launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and it’s growing fast. We’re iterating every day to make it the best it can be. If you believe financial freedom should be for everyone—if you believe in building a fairer, more open financial system—we want you with us. To build systems that benefit all, we need contributions from all, regardless of background. Come build the future of payments and the decentralized economy with MoonPay. Let’s make financial freedom and autonomy the new normal. 🌍 Locations Supported New York. This role will be hybrid, and will require you to spend some portion of your time in our office. 🌔 About the Opportunity As a Senior Manager, Customer Success, you're first and foremost a hardcore operator with end-to-end ownership of the client experience. Reporting to the SVP of Operations, you'll ensure our enterprise clients—including direct businesses, merchants, and vital technology partners—achieve maximum value and satisfaction from MoonPay's products. This role demands a holistic approach, blending direct customer advocacy, partner ecosystem optimization, and sales process excellence to ensure every touchpoint, from initial integration to ongoing engagement, is seamless and impactful. You'll be the pivotal force for change, centralizing critical client information and serving as the essential bridge across Enterprise Sales, Product, Solutions Engineering, Go-To-Market, and Customer Experience teams. Your mission is to streamline our processes, driving efficiency and fostering a unified client experience from end to end. What you will do · Develop and execute a global strategy to maximize recurring revenue (MRR/ARR) and boost Customer Lifetime Value (CLTV), optimizing the entire client journey from onboarding to engagement.· Proactively identify and eliminate process friction to create frictionless workflows that enhance client experience and drive efficiency.· Centralize critical client and partner information, fostering seamless communication and connectivity across Enterprise Sales, Product, Engineering, Go-To-Market, and Customer Experience teams for cohesive strategy and execution.· Establish robust "Voice of the Partner" programs to gather feedback and drive continuous product and process improvements.· Lead and scale the client success function. You'll be comfortable operating as a high-performing individual contributor or leading a small technical support team based on business needs, ensuring our approach scales effectively with MoonPay's growth.· Own the content strategy for the partner support knowledge base, focusing on enhancing self-service capabilities and partnering with Solutions Engineering on developer documentation.· Improve our internal and external tool suite, recommending automation for client self-service, transparency, and internal team efficiency, championing scalable solutions.· Be a champion for MoonPay and leverage your crypto curiosity to build the best customer success function in the industry. Key Success MetricsYour performance in this role will be directly measured by:· Recurring Revenue (MRR/ARR) Growth & Net Retention· Customer Lifetime Value (CLTV)· Partner Health Score· Overall Process Efficiency & Workflow Optimization Gains (e.g., Onboarding Time-to-Value, automation, improved cross-functional handoff times)· Customer/Partner Churn Rates 🧑‍🚀 About You You're a hands-on leader who thrives in a fast-paced environment and is passionate about expanding access to Web3. You possess a clear vision for building exceptional client experiences and optimizing efficiency. As a problem-solver who thrives even amidst ambiguity, you excel at working cross-functionally and enjoy collaborating with both clients and internal teams like sales. Requirements· 5+ years of progressive experience in Customer Success, Partner Operations, or a similar client-facing role, with a strong background in FinTech, Crypto, or Payments. At least 2 years of this experience should be in a leadership or senior individual contributor capacity.· Strong technical understanding of the software development lifecycle, API integrations, and various integration methods (e.g., APIs, SDKs, webhooks).· Demonstrated ability to translate complex technical concepts into clear, actionable processes and solutions.· Proven experience collecting and leveraging client and partner feedback to influence product roadmaps and improve service delivery.· Exceptional cross-functional collaboration and communication skills, with a proven ability to work effectively with technical teams and partners, building strong relationships across diverse groups (e.g., sales, product, engineering).· A genuine passion for the Web3 space and its potential.· Proactive, solutions-oriented, and highly adaptable, comfortable operating independently and driving initiatives with minimal oversight.We’re looking for people who live our core values, those who strive for excellence and want to leave a lasting legacy on the global financial system. Our values: B - Be HungryL - Level UpO - Own ItC - Crypto CuriousK - Kaizen What’s in it for you💰Competitive salary package 🤝 Equity package: We believe financial freedom starts with our employees, so all employees have ownership at MoonPay 📈 Pay for performance equity bonus: Those who drive outsized outcomes receive outsized rewards 🏝 Unlimited holidays: We give you the autonomy to choose when to work (and when to switch off) 🌍 Hybrid working schedule: Work fully remotely or your nearest Moonbase, the choice is yours 🩺 Private Healthcare benefits: To protect you and your loved ones 🍼 Enhanced parental leave: So you can spend more time with your loved ones without a second thought 📚 Annual training budget: We support your training journey every step of the way 🪑 Home office setup allowance: Create the home office of your dreams 👛 Remote working allowance: Those working fully remotely get a little extra for utilities 💰 Monthly budget to spend on our products and zero fee crypto transactions: Cultivate your inner DEGEN 💰 Employee referral programme: Great people know great people, refer them to receive 10K in USDC ✈️ Regular remote company offsites: Meet your colleagues regularly for high impact in person sessions and hackathons 🚀 Working in a disruptive and fast-growing company where excellence is rewarded What’s it like to work at MoonPay? At MoonPay, you’ll work alongside driven, resourceful people who are passionate about excellence in everything they do. Kaizen is more than just a saying here, it’s a mindset. We encourage you to think big, take risks, and push the boundaries of what’s possible, knowing you have the support of a team that wants to see you grow. We’re listed in the ___ and consistently strive to provide an environment where everyone feels they can their best work. Whether you’re remote or collaborating with teammates around the world, you’ll find opportunities here to do the best work of your career while shaping the future of the decentralized economy. Commitment To DiversityResearch has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot. Please let us know if you require any accommodations for the interview process, and we’ll do our best to provide assistance. At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That’s why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of ___ is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process. Please be aware that MoonPay does not request an AI-led interview without seeing a recruiter or team member from MoonPay on video call. We won't ask for your personal identification documents or any money from you during your interview process with us. Be fraud smart! If you receive an email - claiming to be from MoonPay - but from an email address ending in anything other than @moonpay.com, please be aware that this is not us.

Company Description: Veracross provides SaaS-based School Information Systems (SIS) designed to meet the specific needs of independent K-12 schools worldwide. Our one-record solution combines the power of a fully integrated single-record database, personalized communication tools, and an elegant architecture that is unique in our industry. We are a growing, values-led community of 370 employees in the US, UK and Australia who share a vision to unify school communities, improve the quality of education, and enhance learning. Veracross is five product brands in one global tech company • Veracross SIS is a one-person, one-record school management platform, • Magnus Health provides cloud-based Student Health Record (SHR) solutions, • Digistorm connects with their communities through Digistorm Websites, Digistorm Funnel, and Digistorm Apps., • Epraise incentivizes student well-being and connects teachers, students, and families., • Firefly provides an online learning space for students and teachers Role Summary: The overall Business Product Area Consultant role has a dual focus. The primary focus is to lead the successful implementation of Veracross Business Modules focusing on more complex and demanding projects that require an understanding of Accounting, systems, and the Veracross products. These projects are executed on time and on budget, while fostering trusting relationships with client Business Offices. The secondary focus is on using subject matter expertise and experience to continually improve the implementation processes and procedures. This Associate position is the entry point to this team. Job Responsibilities: • Deliver Accounting platform consulting and organizational change management to complex Business Offices, large and small. This multi-month implementation consulting consists of:, • Platform transition options consulting: Through discovery and collaboration with the client, evaluate, demo, and revise setup options., • Orchestrate successful Business Office change management, where the tailored configurations, once approved, are documented, socialized, and deployed., • Business Office workflow consulting: Create documented models to support the ways the school's Business Office can best leverage the Veracross Accounting module to support their operation., • Alongside the Veracross Lead Project Manager, develop Business Office implementation project plans based on the Accounting module configuration., • Develop and orchestrate tailored Accounting support handoffs., • Mentor clients in their chart of accounts design as needed., • Coach Implementation Managers from basic Accounting consulting proficiency to moderate Accounting consulting proficiency., • Write and update internal documentation to support continuous improvement of a standardized, best practice, Accounting implementation process, including training and adoption., • Lead direct training engagements for strategic and high-complexity Accounting offices., • Develop and maintain Accounting module product feedback that emerges from direct consultations., • Achieve consultation success on time, and on budget., • Participate with Marketing and Sales in 2-3 Independent School Business Office conferences a year., • 4-year college degree or equivalent experience, • Accounting degree, coursework, or relevant experience in a Business Office setting, • 2-5 years of experience implementing Accounting software, including data conversion; experience with SaaS a plus., • Experience in leading Veracross Full Accounting Implementations, or similar SaaS accounting implementation experience preferred, • Experience as part of an independent school business office running a SaaS accounting platform a plus, • A solid understanding of the fundamental accounting equation; the general journal; the chart of accounts; general ledger reporting (balance sheet, trial balance, profit & loss statements); fiscal period and fiscal year closing; budgeting; reconciliations; and sub-ledger processing (e.g. accounts payable, accounts receivable, cash processing, purchases journal, fixed assets, project accounting), • Skilled user of technology, comfortable learning and using the many types of systems that support a technical workspace, • Excellent written and oral communication skills, including comfort with public speaking, presentation delivery, etc., • Ability to make complex decisions and recommendations under limited direction and using a high degree of initiative and independent judgement, • Ability to learn complex, enterprise level software systems at a level that supports teaching others, • Ability to multi-task in a fast-paced environment, • Problem-solving skills with ability to perform root cause analysis, • Highly organized with the ability to self manage in a remote and/or hybrid work environment, • Ability to travel up to 15% of the time if needed, • Authorized to work in the United States, • 3 weeks of vacation per year, • 14 paid holidays per year (including the week off between Christmas and New Year's Eve), • 56 Hours of paid sick leave annually, • Top tier benefits -, • Medical, Dental & Vision (Blue Cross Blue Shield & EyeMed), • Veracross LLC Fidelity 401(k) Plan - Managed by Sentinel Benefits Salary at Veracross is determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. The compensation range for this position is $85k to $95k (annualized USD) in addition to potential bonus. We value the power of an inclusive culture and a strong sense of belonging. We seek to infuse diversity and inclusion in everything we do while promoting a culture where differences are embraced as strengths; opportunities are equal and accessible; consideration and respect are the norm; and all team members are supported in reaching their full potential.

At Two Six Technologies, we build, deploy, and implement innovative products that solve the world’s most complex challenges today. Through unrivaled collaboration and unwavering trust, we push the boundaries of what’s possible to empower our team and support our customers in building a safer global future. Product Director Do you want to build information technology that is used operationally in major conflicts around the world? Use your Product Leadership experience to make a difference in achieving USG non-kinetic policy objectives overseas. The Pulse Suite of products is the industry-leading technology for conducting information and psychological operations to advance USG mission globally. Known for being the software that Delivers in times of crisis, conflict, and competition, the Pulse Suite includes technology for: • Outreach to target audiences around the world on the devices they already use, • Planning tools that transform opportunity into action, • Identifying opportunities to take control of the message when adversaries are attempting to control the narrative space The Pulse Suite is built on a state-of-the-art agentic AI platform. Teams are putting the latest technology advancements to work on mission objectives in an AI system that is action-oriented, trustworthy, and human-in-the-loop. We want to hear from you if you are: • A leader in exceptional product tradecraft, experienced in managing strong product managers and UX designers, • Able to coach product tradecraft and create value through investing in the skill sets of others on your team, • A builder, passionate about the craft of creating exceptional products and applying “just now available” technologies to solve enduring customer problems, • A strategist, able to isolate the problem that must be solved to create exceptional value for customers and improve our competitive positioning, • Grounded in military or intelligence culture and acquisition cycles through either prior service, or work on military or intel products This is a fully remote position with flexibility to manage your day around collaboration with your team. DC location is preferred but not required. Some travel (10-20%) will be required to interface with our customers and Two Six employees collaborating on cleared programs. What you will do: • Manage and coach product manager and UX designer direct reports, continuing to recruit and manage the hiring process to retain a team of top-caliber talent, • Work with your team, customers, stakeholders, and the content team to crystalize and communicate a product portfolio vision and strategy inside and outside the company, • Collaborate with sales, growth, and other go-to-market teams to understand our competitive landscape and positioning, and identify key product investments to sustain and grow market dominance for our category, • Collaborate with your cross-functional leadership team and company executives to create the best possible environment for teams to succeed, • Provide top-down direction while also taking bottom-up feedback and recommendations, • Achieve key product objectives including authority to operate on classified systems, • Be a leading example of the product operating model and product best practices, and drive change towards a user-centered culture across the company where this can thrive, • This leadership position is expected to innovate alongside teams, filling gaps where necessary. It’s an ideal mix for leaders who still want to remain builders., • Be open and flexible to jump in where help is needed What you will need (basic qualifications): • Experience creating products for government users, particularly in environments with limitations on technology access, • Experience with information operations, intelligence, or targeting missions and markets, • Experience with agentic AI, generative AI, natural language processing, large language models or advanced analytics, particularly deployed in production environments at scale, • Experience with B2B products with a heavy product support component or consulting practice, • Interest in supporting US government missions to counter foreign adversary and non-state actor propaganda and disinformation Clearance Requirement: Eligibility to obtain government clearance if required/needed. #LI-JS #LI-JB1 Two Six Technologies is committed to providing competitive and comprehensive compensation packages that reflect the value we place on our employees and their contributions. We believe in rewarding skills, experience, and performance. Our offerings include but are not limited to, medical, dental, and vision insurance, life and disability insurance, retirement benefits, paid leave, tuition assistance and professional development. The projected salary range listed for this position is annualized. This is a general guideline and not a guarantee of salary. Salary is one component of our total compensation package and the specific salary offered is determined by various factors, including, but not limited to education, experience, knowledge, skills, geographic location, as well as contract specific affordability and organizational requirements. Salary Range $178,900 - $268,500 USD Looking for other great opportunities? Check out ___ for all our Company’s current openings! Ready to make the first move towards growing your career? If so, check out the ___! This will give you step-by-step directions on applying, what to expect during the application process, information about our rich benefits and perks along with our most frequently asked questions. If you are undecided and would like to learn more about us and how we are contributing to essential missions, check out our ___ page! We share information about the tech world around us and how we are making an impact! Still have questions, no worries! You can reach us at ___. We are happy to connect and cover the information needed to assist you in reaching your next career milestone. Two Six Technologies is an Equal Opportunity Employer and does not discriminate in employment opportunities or practices based on race (including traits historically associated with race, such as hair texture, hair type and protective hair styles (e.g., braids, twists, locs and twists)), color, religion, national origin, sex (including pregnancy, childbirth or related medical conditions and lactation), sexual orientation, gender identity or expression, age (40 and over), marital status, disability, genetic information, and protected veteran status or any other characteristic protected by applicable federal, state, or local law. If you are an individual with a disability and would like to request reasonable workplace accommodation for any part of our employment process, please send an email to ___. Information provided will be kept confidential and used only to the extent required to provide needed reasonable accommodations. Additionally, please be advised that this business uses E-Verify in its hiring practices. By submitting the following application, I hereby certify that to the best of my knowledge, the information provided is true and accurate.

Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency. Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country. Filevine is forging the future of legal work with cloud-based workflow tools. We have a reputation for intuitive, streamlined technology that helps professionals manage their organization and serve their clients better. We're also known for our team of extraordinary and passionate professionals who love working together to help organizations thrive. Our success has catapulted Filevine to the forefront of our field—we are ranked as one of the most innovative and fastest-growing technology companies in the country by both Deloitte and Inc. Filevine is building the seamless intersection between legal and business by creating a world-class platform to help professionals scale. As the SRE & Reliability Sr Product Manager, you will own the strategy, execution, and continuous improvement of Filevine's site reliability and platform resilience. You will directly manage the prioritization for the teams responsible for keeping Filevine fast, stable, and available—including DevOps, the On-Call team (SREs), Database Reliability Engineering (DBRE). Your primary focus will be driving measurable improvements in uptime, incident prevention, and release confidence across the platform. This role requires a strong technical foundation (ideally with a software engineering background) and the ability to translate complex reliability data into clear strategy for leadership and cross-functional partners. * Strategy & Team Leadership: Directly manage and align the prioritization of DevOps, SRE, and DBRE infrastructure teams under a unified reliability strategy. Set team objectives, drive execution, and ensure resources are focused on the highest-impact business and reliability investments. * Platform Reliability & Incident Prevention: Conduct ongoing risk assessments of Filevine's platform to identify and prioritize areas of greatest fragility and business focus. Use data from incident history, usage analytics, monitoring systems, and customer feedback to drive proactive hardening efforts and reduce unplanned downtime. * Reliability Metrics & Reporting: Define and track key reliability indicators (uptime/availability, mean time to detect, mean time to resolve, incident frequency). Own the reporting apparatus that makes platform health visible and actionable for leadership and product teams. * Status Page & Incident Communication: Manage the process for updating the status page (status.filevine.com) during reliability events. Define clear criteria for posting incidents according to established communication protocols, and ensure customers and internal stakeholders receive timely, accurate updates. * Cross-Functional Alignment: Serve as the bridge between SRE, Product, Engineering, and customer-facing teams (Support, Sales, Partners) to ensure reliability priorities reflect real customer and business impact. Translate reliability trends and infrastructure health into actionable insights for non-technical stakeholders. * Infrastructure & Tooling: Evaluate, implement, and manage the reliability and observability tech stack. Drive decisions on monitoring, alerting, test environments, and infrastructure tooling to ensure the platform scales reliably. Team Enablement & Culture: Establish reliability standards, runbooks, and operational patterns that empower engineering teams to contribute to platform resilience. Build documentation and training to make reliability ownership a shared responsibility across the organization. * 5+ years of experience in SRE, DevOps, platform engineering, or reliability-focused product/program management in SaaS. * Software Engineering Background: Prior hands-on experience as a software engineer or in a deeply technical role. Comfortable reading code, reviewing architecture decisions, and engaging in technical design discussions with engineering teams. * SRE & Infrastructure Expertise: Strong understanding of site reliability principles, cloud infrastructure, database reliability, container orchestration, and modern DevOps practices. Experience managing or closely partnering with SRE and DevOps teams. * Risk Assessment & Data Proficiency: Strong analytical skills with the ability to use data sources (monitoring platforms, Pendo, Domo, Salesforce, incident logs) to prioritize reliability efforts by business impact. * Communication Mastery: Ability to translate complex reliability and infrastructure data into clear narratives for leadership, product managers, and customer-facing teams. Experience leading incident reviews and high-visibility operational meetings is essential. * SDLC & Release Lifecycle Knowledge: Deep understanding of software development lifecycles, release protocols, and incident response processes. Problem Solving: Ability to identify the highest-leverage reliability investments and implement processes that improve platform stability without slowing engineering velocity. * B.S. or M.S. in computer science, software engineering, or a related technical field; comparable certifications. * Or equivalent direct work experience, with a demonstrated track record in software engineering and/or site reliability engineering. $125,000 - $175,000 a yearCompensation Information: $125,000 - $175,000 The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual’s location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevine’s total compensation package for employees. This position is also eligible for a paid time off policy, as well as a comprehensive benefits package. Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine’s equal employment opportunities, you may contact us at ___ Cool Company Benefits:- A dynamic, rapidly growing company, focused on helping organizations thrive - Medical, Dental, & Vision Insurance (for full-time employees)- Competitive & Fair Pay- Maternity & paternity leave (for full-time employees)- Short & long-term disability- Opportunity to learn from a dedicated leadership team- Top-of-the-line company swag Privacy Policy NoticeFilevine will handle your personal information according to what’s outlined in our . Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "___". Other addresses reaching out are not affiliated with Filevine and should not be responded to. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who Are We: ___ is the leading provider of compliance SaaS and consulting services for the global financial services sector. With more than 5,000 clients and hundreds of employees across the globe, Comply empowers Chief Compliance Officers and their teams to proactively manage regulatory obligations, mitigate risk, and scale with efficiency and confidence. Comply serves thousands of global financial services clients including broker-dealers, insurers, investment banks, private funds, RIAs, and wealth managers who rely on Comply offerings to power their compliance programs. To learn more about Comply, visit ___ The Role The Associate Customer Success Manager is passionate about developing customer relationships that promote retention and loyalty. Your role will be to work closely with customers to ensure they are satisfied with the services and to be an internal advocate for your book of business. At Comply, our customers’ success is our success. We look to our Customer Success Managers to own driving value and outcomes for our customers in collaboration with our internal teams. This role includes responsibilities for Customer Success activities (e.g., adoption, advocacy, retention, etc.) and outcomes (e.g., renewals, up-sell, etc.). • Customer Relationship Management, • Serve as the central point of contact for day-to-day inquiries, • Build active and meaningful relationships with customers by understanding their goals and advocating for their needs, • Identify and validate desired outcomes, flag potential roadblocks, and assist in creating client success plan, • Influence customer lifetime value through increased product adoption, satisfaction and overall health, • Deliver regular business reviews to ensure customers are achieving – and recognizing – their intended outcomes, • Support revenue retention and growth through customer advocacy and reference-ability, • Account Monitoring and Health Tracking, • Monitor customer health across usage, relationship quality and adoption metrics to mitigate churn risk and identify growth opportunities, • Use tools like Gainsight and Salesforce to manage customer health scores and maintain CRM data integrity, • Perform in-depth analysis of account performance metrics and proactively develop mitigation or growth strategies, • Generate report and insights related to account status, customer success plans and usage metrics, • Escalation and Resolution Efficiency, • Act as a liaison between the customer and internal support, product, or technical teams, • Ensure timely follow-up on product issues, support tickets and feature requests, • Document and escalate high-priority concerns to appropriate stakeholders for resolution, • Internal Collaboration, • Collaborate cross-functionally with product, sales, onboarding and support teams to relay customer feedback and drive improvements, • Update and contribute to team documentation, knowledge bases, and process improvements, • Renewal and Expansion Support, • Assist and partner with the renewals team throughout contract lifecycle, • Help identify upsell and cross-sell opportunities based on customer behavior, business needs, and product usage data, • 2+ years’ experience in a Customer Success or Account Management role, • Financial services or compliance experience a plus, • Ability to manage influence through persuasion, negotiation, and consensus building, • Strong empathy for customers AND passion for revenue and growth, • Demonstrated ability to manage and see projects through with customers, • Analytical, organized, process-oriented, and proactive mindset, • Demonstrated desire for continuous learning and improvement