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Job Description Good American is the first fully inclusive fashion brand that celebrates all dimensions of female power. Offering quality, style, and substance in every size — 00-32, we are committed to challenging industry norms by empowering all women to feel sexy and confident no matter their size or shape. The brand was launched in October 2016, by Emma Grede and Khloé Kardashian, to empower all women to celebrate their bodies with confidence by offering high-quality designs in all sizes. What started as the largest denim launch in history, has evolved into an iconic and inclusive fashion line of denim, ready-to-wear, swim, and accessories. Good American is the first fully inclusive fashion brand that celebrates all dimensions of female power. Offering quality, style and substance in every size — 00-32, we are committed to challenging industry norms by empowering all women to feel sexy and confident no matter their size or shape. The brand was launched in October 2016, by Emma Grede and Khloé Kardashian, to empower all women to celebrate their bodies with confidence by offering high-quality designs in all sizes. What started as the largest denim launch in history, has evolved into an iconic and inclusive fashion line of denim, ready-to-wear, swim, shoes and activewear. Summary:This individual is fashion obsessed and client and brand centric with all efforts. With the goal of supporting client needs through styling efforts, this individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients, partners and within their city. This role will act as a representative of Good American in the daily business operations of the store, and support all store initiatives including superior client engagement, store upkeep, operational support, ensuring visual standards while driving for sales results and KPI goals. The Sales Associate/ Stylist reports to the Store Manager/Store Director. Responsibilities: • Be an ambassador to the brand and promote the culture of Good American internally and externally, • Drive for financial results by achieving individual sales targets as well as support team members in order to drive total store and brand performance, • Ensure individual KPI goals are attained and support the achievement of KPI goals of team members and store, • Follow through on customer journey as required to ensure a content client, • Support the needs of the client through styling advice and suggestion with every engagement, • Deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums), • Solution oriented approach to finding resolutions to customer service issues with brand and client top of mind, • Create and develop a robust client book based on strong engagement, ensuring that client acquisition and retention are key focuses for store and brand overall, • Support floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house, • Support all visual merchandising initiatives including adhering to visual directives, meticulous upkeep of visual standards that align with brand guidelines, • Support inventory initiatives including regular Cycle Counts, inventory reconciliation, and processing are completed in accordance to company guidelines as required, • In partnership with Store Manager/ Director, create and bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development, • Attend all meetings as required by the business, • Contribute towards creating and maintaining a positive team culture within the store, • Be a strong partner to corporate team and deliver feedback and insights, • Additional projects/ responsibilities may arise in accordance with the needs of the businessRequirements:, • At least 2+ years of experience in a retail apparel environment, • Experience within women’s apparel retail preferred, • Familiar with key retail performance indicators, • Adaptable, a sense of openness, active listener, and compassionate, • Comfortable and savvy with computer technology, including PC and iOS devices, • Effective communication skills (both oral and written) in order to engage with client and team members, • Strong fashion acumen and ability to style clients, • Travel approximately 10% of the time, • Ability to climb ladders

Job Description At Doing Things, our process is unique, but our purpose is clear. We connect consumers across the world through humor and happiness. Doing Things is responsible for the funniest, most shareable, and culturally relevant memes and video content on the Internet. The company is making ordinary life relatable, humorous and entertaining through a portfolio that includes some of the most popular brands built on Instagram, including Middle Class Fancy, Shithead Steve, Overheard, Recess Therapy, Bob Does Sports and Animals Doing Things, among others. Through its IP, Doing Things fuels consumer products, branded content, video licensing, publishing and original entertainment. Founded in 2017, Doing Things touts more than 35+ unique brands and delivers more than 100 pieces of original and curated content daily to an audience of nearly 100 million followers across Instagram, Facebook, TikTok, YouTube and Snap. This includes the company’s fast-growing direct-to-consumer products business, featuring comedic apparel and accessories based on what’s trending, as well as our Breezy golf apparel line. Today, Doing Things is looking to expand its team as we extend our reach to bring smiles to millions of new community members across the globe. Job Description: We are seeking a highly strategic, relationship-driven, and revenue-obsessed Director of Brand Partnerships (West) to lead Doing Things’ West Coast revenue growth. This senior seller owns some of the company’s most important brand and agency relationships, driving significant net-new business and deepening long-term partnerships across major categories. As a senior leader within the Brand Partnerships team, you will represent Doing Things’ unique editorial voice, IP portfolio, and creator-driven storytelling to brands and agencies across the West Coast. You will lead proactive outreach, pitch high-impact creative solutions, close seven-figure deals, and partner closely with internal teams to deliver high-performing branded content campaigns. You are a hunter and a farmer — equally capable of opening new doors, expanding current accounts, and positioning Doing Things as a must-buy cultural partner for advertisers. You bring deep industry relationships, a strong POV on the digital media landscape, and a clear understanding of how social-first brands win in today’s culture. This role is ideal for a senior seller who is hungry, polished, autonomous, and ready to own a major revenue region. Candidates must be based in California, ideally the Los Angeles area. Responsibilities: • West Coast Revenue Leadership, • Own quarterly and annual revenue targets for the West Coast region, delivering consistent growth, • Develop and execute a territory strategy focused on high-value categories (tech, gaming, QSR, CPG, beauty), • Manage a robust pipeline and drive predictable, disciplined forecasting, • Enterprise Relationship Ownership, • Build, expand, and nurture senior-level relationships across brands, agencies, holding companies, and media teams, • Position Doing Things as a strategic cultural partner — not just a media vendor, • Serve as the primary point of contact for key West Coast accounts, • New Business Development, • Lead proactive outreach and prospecting to unlock new categories and enterprise-level partnerships, • Identify white-space opportunities across Doing Things’ editorial franchises and creator ecosystem, • Pitch innovative, platform-native concepts that solve brand challenges, • Strategic Sales & Pitching, • Collaborate with Client Strategy and Creative leadership to shape strategic responses to RFPs, • Develop and deliver polished, compelling presentations for brand and agency leadership, • Articulate Doing Things’ value proposition, editorial voice, and differentiated offerings clearly, • Deal Structuring & Closing, • Own negotiation strategy, pricing, and partnership structuring, • Close deals that are profitable, feasible, and aligned with long-term business goals, • Partner with Sales Operations and Finance on deal approval and forecasting, • Cross-Functional Partnership, • Work closely with Account Planning to ensure seamless post-sale handoff, • Collaborate with Editorial Pods and Creative to ensure ideas align with brand tone and executional reality, • Partner with Data, Insights, and Operations to strengthen renewals and expansions, • Renewals, Growth & Long-Term Partnership Development, • Identify renewal opportunities early and build multi-cycle partnership strategies, • Grow revenue within existing accounts through upsell and cross-sell opportunities, • Use performance data, insights, and success stories to drive long-term commitment, • Market Leadership & Representation, • Represent Doing Things in the West Coast market at industry events, summits, and conferences, • Maintain a deep understanding of West Coast brand priorities, category shifts, and cultural trends, • Be an internal voice for the region — influencing GTM strategy, vertical plans, and product needs, • Own quarterly and annual revenue targets for the West Coast region, delivering consistent growth, • Develop and execute a territory strategy focused on high-value categories (tech, gaming, QSR, CPG, beauty), • Manage a robust pipeline and drive predictable, disciplined forecasting, • Enterprise Relationship Ownership, • Build, expand, and nurture senior-level relationships across brands, agencies, holding companies, and media teams, • Position Doing Things as a strategic cultural partner — not just a media vendor, • Serve as the primary point of contact for key West Coast accounts, • New Business Development, • Lead proactive outreach and prospecting to unlock new categories and enterprise-level partnerships, • Identify white-space opportunities across Doing Things’ editorial franchises and creator ecosystem, • Pitch innovative, platform-native concepts that solve brand challenges, • Strategic Sales & Pitching, • Collaborate with Client Strategy and Creative leadership to shape strategic responses to RFPs, • Develop and deliver polished, compelling presentations for brand and agency leadership, • Articulate Doing Things’ value proposition, editorial voice, and differentiated offerings clearly, • Deal Structuring & Closing, • Own negotiation strategy, pricing, and partnership structuring, • Close deals that are profitable, feasible, and aligned with long-term business goals, • Partner with Sales Operations and Finance on deal approval and forecasting, • Cross-Functional Partnership, • Work closely with Account Planning to ensure seamless post-sale handoff, • Collaborate with Editorial Pods and Creative to ensure ideas align with brand tone and executional reality, • Partner with Data, Insights, and Operations to strengthen renewals and expansions, • Renewals, Growth & Long-Term Partnership Development, • Identify renewal opportunities early and build multi-cycle partnership strategies, • Grow revenue within existing accounts through upsell and cross-sell opportunities, • Use performance data, insights, and success stories to drive long-term commitment, • Market Leadership & Representation, • Represent Doing Things in the West Coast market at industry events, summits, and conferences, • Maintain a deep understanding of West Coast brand priorities, category shifts, and cultural trends, • 8+ years of digital media, branded content, creator partnerships, or social-first advertising experience, • Proven track record of closing six- and seven-figure deals with major brands and agencies, • Deep relationships across the West Coast advertising ecosystem, • Strong command of cultural storytelling, platform behaviors, creator ecosystems, and editorial-first media, • Excellent communicator and presenter with the ability to pitch at the executive level, • Strong negotiation skills and ability to structure complex partnerships, • Highly organized with strong pipeline management and forecasting discipline, • Independent self-starter with the ability to own a major revenue region with limited oversight, • Collaborative partner who works well with Creative, Strategy, Ops, Data, and Editorial teams At Doing Things, you make an immediate impact. Doing Things is a start-up made up of smart, talented and driven people looking for other potential team members with the same attitude of innovation and excellence. We offer incredible opportunities to learn and work on projects that are at the forefront of the internet media landscape and are transforming digital advertising. We offer competitive compensation that includes cutting edge work and the opportunity to join a rapidly growing startup with a proven product. The base salary for this position at the time of posting will range from $135,000 to $150,000. Individual compensation varies based on job related factors, including business needs, experience, level of responsibility, and qualifications. EOE At Doing Things, we don’t just accept differences - we celebrate them, we support them, and we thrive on them for the benefit of our employees, our brands and our community. Doing Things is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Disclaimer Doing Things does not interview candidates via email and job offers are only extended after a thorough interview process involving phone and/or video interviews. If you receive a suspicious email regarding a position with Doing Things and/or a job offer, please do not respond. Forward that email to . Powered by JazzHR clqcztpUcX

Job Description Overview Opportunity: Sales Coordinator Performs administrative functions in support of property sales leaders. Your Growth Path Sales Manager or Front Office Manager – Director of Sales or General Manager Your Focus • Promptly answer telephone calls and communicate relevant account information to managers and departments., • Type and process correspondence, proposals and contracts., • Distribute memos, contracts, resumes, room requests and amenities to relevant departments., • Politely and professionally converse with clients and respond to all inquiries., • File and organize copies of contracts and correspondence ensuring records are up to date., • Reserve and confirm rooms, meeting space, and banquet space when necessary., • Follow sustainability guidelines and practices related to HHM’s EarthView program., • Perform other duties as requested by management. Your Background and Skills • High School diploma or equivalent preferred., • Previous hotel or sales experience preferred, but not required. HHM Hotels Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Free Basic Life Insurance, • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include occasionally working on holidays, weekends., • Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate the keyboard. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. StubHub is reimagining ticket distribution with our Open Distribution strategy — giving rights holders the tools and infrastructure to sell directly to fans through the world's largest ticketing marketplaces: StubHub and Viagogo. The Open Distribution Partnerships team enables sports organizations to control how and where their tickets are distributed, priced, and marketed — reaching over 80 million monthly event buyers worldwide. StubHub is redefining how fans discover, buy, and enjoy live events. We're hiring a Director of Venue Partnerships to build and scale our relationships with theaters, historic venues, clubs, arenas and mixed-use cultural spaces across North America. Your mandate: secure the right to distribute venue inventory on StubHub (and across open distribution when needed), prove sell-through, and turn venues into durable, data-rich growth partners. You'll own the end-to-end venue motion — from mapping decision makers and negotiating commercial models to standing up integrations and activating demand using our platform levers. You'll start as a player-coach and, as the book grows, recruit and lead a high-performing team of partnership/account managers. Location: Hybrid (3 days in office/2 days remote) – New York, NY or Century City, CA What You'll Do: • Win the venue: Build a targeted pipeline of regional theaters, club/theater rooms, and destination venues. Build relationships with all relevant stakeholders across the CRO, Ticketing, and Programming teams - securing rights to distribute inventory via Open Distribution and open distribution models., • Partner enablement: Partner with Product and Engineering to onboard venues through direct issuance and primary integrations; ensure inventory quality, dynamic pricing enablement, and multi-channel broadcast where appropriate., • Drive demand & sell-through: Orchestrate activation plans per venue to drive improved performance – acting as a go to market advisor for your venue partners., • Revenue management and advisory: Coordinate pricing and fee levers to navigate elasticity and hit sales goals without eroding partner value., • 10+ years in venue/rights-holder partnerships, ticketing, or business development with a track record of closing complex, multi-stakeholder deals and launching integrations that move revenue., • Fluency in venue economics (yield, ATP/STR, fee stack), distribution models (direct issuance, consignment, unified market), and how pricing/demand engines drive sell-through., • Operated cross-functionally with Product/Engineering, Pricing, Marketing, Support, and Finance to stand up new partners and hit shared KPI targets at speed., • Strong executive presence and communication; you're adept at aligning venue executives and internal leaders on strategy, economics, and proof of value., • Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions., • Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.

Job Description Company Overview Ghost is an AI-native inventory distribution platform and operating system for modern retail trade. We partner with the world's best brands to help them understand the true value of their inventory and route it to the right destinations globally. Ghost gives brands precise control over where and how their inventory is sold. Backed by top venture firms including L Catterton, Cathay Innovation, Union Square Ventures, Equal Ventures, and Eniac. Ghost has offices in Los Angeles and New York. About the Role We are looking for a Director, Strategic Partnerships to work directly with the CEO to secure and grow high-impact supply partnerships with leading brands. This role is focused on structuring strong partnerships, unlocking new supply channels, and increasing long-term value across our marketplace. You will own partnerships - from identifying opportunities and structuring deals to managing and expanding key relationships. This role is ideal for someone highly analytical, comfortable with complex deal structures, and excited to work closely with senior leaders at major brands. Key Responsibilities: • Partner with the CEO to identify and prioritize high-value partnership opportunities, • Structure and negotiate commercial partnerships with leading brands, • Own and grow strategic relationships, ensuring long-term value and continued supply growth, • Identify opportunities to unlock additional inventory and expand existing partnerships, • Use data and unit economics to evaluate partnerships and inform deal strategy, • Develop creative deal structures that align incentives for both Ghost and its partners, • Partner cross-functionally with Sales, Operations, Finance, and Product to execute partnerships successfully, • 8+ years of experience in strategic partnerships, investment banking, strategy, or business development, • Bachelor's degree in Business, Economics, Finance, or a related field; MBA or background in investment banking / consulting is a strong plus, • Strong experience structuring and negotiating complex commercial partnerships, • Highly analytical, with the ability to evaluate unit economics and build clear business cases, • Advanced proficiency in Excel / Google Sheets (financial modeling, pricing analysis, scenario planning), • Experience using CRM platforms (e.g., HubSpot, Salesforce) for pipeline and partnership tracking, • Familiarity with data and analytics tools (e.g., SQL, Looker, Tableau, or similar BI tools) is a plus, • Experience working with senior executives and managing high-value external relationships, • Background in retail, marketplaces, supply chain, or wholesale strongly preferred Benefits we offer: • Medical, Vision, and Dental with some plans covered at 100%, • Competitive compensation and equity structure, • 401K

Job Description ABOUT GOODR We create and sell active eyewear for anyone. No Slip. No Bounce. All Polarized. All Fun. Interested in joining our team? Keep reading. OUR VALUES: We have two core values: Fun & Authenticity. • FUN = Being sh*tty isn't fun. Agreed? Taking pride in your work, finding joy in being GREAT, and celebrating wins… and losses. Now, that's fun! AUTONOMY: We practice autonomy, empowerment, and accountability so that every team member can be in control of their own life. • HYBRID WORKING: This role is required to be in our Inglewood office every Tuesday and Thursday with the occasional third day thrown in. ABOUT THE ROLE We need a Temporary Accounts Receivable Specialist who gets a high just thinking about recording customer payments. That's right, we mean someone who genuinely loves taking checks and ensuring the sweet, sweet cash is accurately posted. You will be the numbers hero who collaborates with external and internal teams to resolve billing discrepancies, process corrections, and leave no invoice unturned. If you are saying "oooh yea!", then hurry up and apply today! **Note: This is a TEMPORARY Full-Time position starting March 2026. RESPONSIBILITIES • Manage and execute the day-to-day operations of the Accounts Receivable (AR) function, ensuring accurate and timely invoicing, collections, payment application, and reconciliations, • Process and issue customer invoices, including daily transmission of EDI invoices to key account customers, • Apply customer payments in NetSuite, deposit checks, and ensure accurate posting to customer accounts, • Enter and apply credit memos, process invoice corrections, and resolve billing discrepancies in collaboration with customers and internal teams, • Collaborate and plan with customers to ensure payments are received when due and prevent invoice past due, • Monitor past-due balances, contact customers for payment, and share weekly AR aging updates with Sales and Finance, • Maintain up-to-date customer profiles, including payment terms, contact information, and account details, • Respond promptly to customer inquiries and maintain positive, professional relationships with key accounts, • Complete customer setup or compliance forms requested by customers or the Sales team, • When necessary, run D&B reports to evaluate customer credit status when extending terms, • Maintain and reconcile AR ledger and aging reports, ensuring accuracy and completeness, • Support month-end and year-end close through reconciliations, journal entries, and supporting schedules, • Maintain organized and accurate AR documentation to support financial reporting, audits, and compliance, • Assist in month-end close process for accurate financial reporting timely, • Run reports and assist other accounting team members as needed, • Utilize ERP/financial systems (e.g., NetSuite, PayPal, Bill.com, Wrapbook) and Excel/Google Sheets for reconciliations and reporting, • Identify opportunities to streamline or automate AR processes and assist with system enhancements, • Identify opportunities to automate or streamline AR processes and support system enhancements or implementations, • Adapt quickly to shifting priorities in a fast-paced, high-volume environment while maintaining accuracy and timeliness, • This role is in the Finance team and will report directly to the Director of Finance, • Perform other related duties as assigned ABOUT THE IDEAL CANDIDATE • May or may not have a degree...we don't care (bonus points for Basset Hound Science or Dinosaur Law), • Loves everything above, • Asks a lot of questions, • 3+ years of experience in Accounts Receivable, billing, or collections within a fast-paced, multi-entity environment, • High level of proficiency in Accounting Systems and Microsoft Excel is a MUST, • Ability to manage and analyze complex and high volumes of data, • Experience working with NetSuite (or similar ERP systems) in an AR capacity, • Strong problem-solving ability, analytical and reconciliation skills, • Excellent communicator with a high level of professionalism, • Able to hold people accountable across multiple departments and external vendor industries, • Solid organizational skills including attention to detail and multitasking skills, • A self-starter who can rely on their skill in prioritizing and organizing their workflow to coordinate multiple departments, • Dependable with the willingness to take the initiative to work collaboratively and with a sense of urgency, • Loves getting and giving feedback, • Is into personal growth, • Thinks Fun is being great (not partying), • Is proactive and an independent problem solver! (Can you google a question?) WHAT YOU GET • This is a Full-Time Temporary position, • Start date: March 2026, • The opportunity to show up every day and have fun, • To be involved in the most exciting sunglasses brand to hit the athletic space, • Paycheck....obviously. Hourly range: $28 - $31/hour, final number dependent on experience Here's what we expect the hiring process for this role to be, should all go well with your candidacy. We aim for this entire process to take no more than four weeks to complete and you'd be expected to start on a specific date. • Application, • Fill out a form with basic questions, • 30 minute introductory meeting with hiring manager, • 30 minute interviews with role manager and peers, • Offer! TO GET THE PROCESS STARTED, REVIEW & SUBMIT THE FOLLOWING: • Review goodr's Applicant Privacy Policy. By submitting an application to goodr, you are confirming that you have read the Applicant Privacy Policy and agree to its terms. (Because nothing says "fun" like reading legal documents!), • Resume, • Cover letter showing your personality. Seriously. No boring corporate speak allowed., • Links to projects or groups you're involved with (if you have them) #LI-Hybrid

Job DescriptionCompany Description Are you someone who enjoys connecting with high-net-worth individuals to build long-lasting client relationships? If so, our West Los Angeles office is searching for their next Private Jet Sales Consultant! Apply today to connect with a member of our recruitment team. WHO IS AIR CHARTER SERVICE Air Charter Service (ACS) is a leading aircraft charter company that provides passenger and cargo aircraft charters worldwide. To put it simply, we are the middle person between the clients and the operator. Our Sales Consultants manage the full travel/sales cycle so all our clients have to do is fly! Our clients consist of high-net-worth individuals, CEOs, celebrities, and many more! With offices across the globe, including North America, South America, Europe, CIS, Africa, the Middle East, Asia, and Australasia, ACS offers personalized charter solutions using local knowledge. ACS is a rapidly growing company, generating over $1 billion in revenue and arranging more than 30,000 charter flights annually. Job Description TRAINING AND DEVELOPMENT • Award-winning professional training and one-on-one mentoring, • International training based in London and New York. Training and travel expenses are covered by us!, • Supportive balance between independent and team-oriented work, • Paid your base salary during training!, • Developing and maintaining relationships with clients and team, • Grow a wide and effective network of contacts inside and outside organization, • Pro-actively targeting your list through outbound sales calls, emails, and visits, • Set and exceed goals with quality and precision, • Presents and undertakes public speaking with skill and confidence, • Demonstrate an expert understanding of the aircraft and chartering process, • Manage charter bookings from inquiry to completion, • Flight watching/overseeing flight departures 24/7, • Make clear and timely decisions that keep clients happy and missions on trackQualifications HOW DO WE DEFINE SUCCESS • Excellent written and verbal communication skills, • Pro-active and self-starter, • Active listening and problem solving skills, • High attention to detail, • Organized, • Demonstrates good knowledge retention, • Building long term client relationships, • Meeting and exceeding sales goals Additional Information WHAT IS IN IT FOR YOU • 9 levels of career growth opportunities from Trainee Broker to Director, • Job stability and leadership support for development, • Welcoming, collaborative environment with seasonal events and team night outings, • Base salary: $70,000 USD + 10% uncapped commission, • 20 days in PTO for each year plus paid sick time, • 12 paid public holidays, • Additional paid leave for your birthday, wedding, moving, holiday shopping and more!, • Affordable health, dental and vision insurance plans, • 401K retirement savings plan with generous employer match!, • Life insurance

Job Description Certified Group is a leading North American provider of laboratory testing and audit and certification services. The Certified Group of companies includes Food Safety Net Services (FSNS), Certified Laboratories, EAS Consulting Group, Labstat International Inc. The Certified Group provides analytical testing and regulatory guidance services in the food & beverage, dietary supplements & NHP, cosmetics, OTC, personal care, tobacco, cannabis, nicotine, and hemp industries. We are currently looking for a Customer Experience Representative to join our team! In this key role you will be the primary interface between the clients and the laboratory for daily phone interactions and routine daily client requests. This role is responsible for all client services work necessary to support the field sales team and lab, sample submissions, and related duties. This position will route requests to the appropriate expert: Supervisor, Associate Director, Director of Laboratory Technical Services, Technical Supervisor, Lab Manager, as well as other subject matter experts to assist clients, managing follow-up to ensure responses are received by the customer in a timely manner. ESSENTIAL RESPONSIBILITIES: • Works directly with clients, technical teams, and sales to ensure the optimum customer experience., • Provides proactive customer service to include contacting customers via phone, email, video chat and other means to communicate relevant information and updates about their testing., • Monitors testing report due dates, follows up with lab managers on delayed due dates and proactively informs the customer of any delays prior to the initially anticipated due date., • Ensures all customer inquiries, by all points of communication, are handled in a timely and efficient manner. Ensures that all client issues are resolved., • Keeps a pulse on client interactions and proactively communicates escalating issues to the Laboratory Director and Sales., • Supports data entry into Salesforce., • Utilizes Salesforce to enter customer correspondence and obtain client identifiers for use in LIMS contracts. Ensure all complaints are followed up and closed., • Routes customer requests and complaints to the appropriate team members and follows-up to ensure a timely closure of each case., • Carries out client requests per instructions and keeps appropriate records., • Collaborates with sales on current and new business opportunities., • Assists management and sales in client relations, client communications, client literature dispersal (to include special presentations, letters, mail outs, memos, overnight shipping, and packets), special arrangements or administrative projects and standard operating procedures., • Awareness of processes, procedures, and techniques in accordance with the Certified Group’s Methods Manual, Quality Manual, Chemical Hygiene Plan, Safety Manual, and approved laboratory procedures as they relate to the administrative functions of the laboratory., • Bachelor’s degree in business or science. Studies in marketing, communications, microbiology, chemistry, food, pharmacology, or cosmetic sciences are a plus., • One or more years of experience in customer relations to include clerical assistance, customer service, MS Office software usage, and Salesforce usage preferred., • Applied business experience with food, cosmetic, nutraceuticals, or CPG related companies desired., • Laboratory and scientific experience are a plus., • Equivalent combination of education and experience acceptable., • Ability to read and comprehend instructions, correspondence, and memos and convert them into action., • Must have effective verbal and written communication skills, strong problem-solving and decision-making skills., • Commitment to detailed, accurate, and timely results., • Ability to multi-task, plan, and organize., • Effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization., • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals., • Basic knowledge of Excel and Salesforce (CRM) is essential., • Some schedule flexibility will be required as work load my vary from week to week., • Must be able to work constructively with others in a traditional office environment., • Comfort with prolonged sitting and viewing of computer screens., • Ability to work effectively under stress with interruptions and deadlines., • Progressive 401k Retirement Savings Plan, • Employer Paid Short- Term and Long-Term Disability, and Life Insurance, • Group Medical, • Tuition Reimbursement, • Flexible Spending Accounts, • Dental, • Paid Holidays and Time Off Certified Group values diversity in its workforce. The company is firmly committed to a policy of Equal Opportunity and will administer its policies in a manner that treats each employee and applicant for employment on the basis of merit. Certified Group will take affirmative action to seek out qualified applicants without regard to race, color, religion, sex, national origin, age, handicap, or veteran status. Monday through Friday, 8:00 AM - 4:30 PM, evenings and weekends as needed.

Job Description We're building the AI-powered future of maintenance. UpKeep is on a mission to reinvent how the physical world runs—starting with the frontline teams who maintain it. We're the creators of the world's first AI-first CMMS (Computerized Maintenance Management System), equipping technicians and facilities teams with automation, machine learning, and predictive insights that drive operational speed, safety, and efficiency. What started as a garage-built prototype is now a fast-scaling SaaS company, backed by Insight Partners, Emergence Capital, and Y Combinator. Over 4,000 companies—including Shell, Yamaha, Unilever, and Marriott—run on UpKeep to modernize their asset operations. We're leading the $30B category shift toward Asset Operations Management, where uptime, intelligence, and AI converge. Why join us: The Brand & Content Marketing Manager will lead that shift. This role owns how UpKeep shows up across every owned channel: the website, content, social, video, and webinars. The mandate is to build a brand that resonates with executive-level buyers without losing the credibility we've earned with the frontline audience who uses and advocates for the product every day. This is a high-ownership role for someone who can think at the strategic level, write and create at a high standard, and build programs that scale. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Executive Audience Development • Build and execute a content strategy designed to reach and resonate with director, VP, and C-suite buyers in asset-intensive industries., • Develop thought leadership positioning for UpKeep that speaks to operational efficiency, capital planning, and digital transformation at the leadership level., • Create and run a webinar program targeting executive audiences: recruiting guest speakers, building co-branded content, and ensuring programs are tied to pipeline., • Own the end-to-end experience of upkeep.com, including site structure, messaging, navigation, UX, and design consistency., • Develop and execute a content roadmap spanning blog, customer stories, video, and branded design, using AI to accelerate research, briefing, and first-draft production., • Prioritize formats that build credibility with executive buyers: in-depth reports, benchmark data, executive interview series, and webinar recordings., • Use AI tools to accelerate content repurposing across channels, turning a single webinar or report into blog posts, social clips, email copy, and more without proportional increases in headcount., • Own UpKeep's SEO strategy and execution: keyword targeting, on-page optimization, backlink development, and traffic performance reporting, leveraging AI tools to identify opportunities and automate analysis at scale., • Vet, select, and manage SEO vendors or agencies where relevant., • Maintain and evolve UpKeep's presence on LinkedIn, YouTube, and emerging channels., • Build coordinated brand campaigns that connect across blog, social, video, and webinar programs., • Define content workflows, publishing cadences, and internal review processes, building AI into production steps to increase team output without sacrificing quality., • Partner closely with Product Marketing on launches, campaigns, and positioning., • Work with Sales and Customer Success to source customer stories and identify executive reference opportunities., • Coordinate external partners (Web, SEO, designers, production vendors) to execute key programs. EXPERIENCE • 5+ years in content marketing, brand, or digital marketing, with at least 2 years in B2B SaaS or a comparable enterprise software environment., • Demonstrated experience creating content that targets senior buyers: directors, VPs, or C-suite personas., • Experience planning and running webinar programs, including executive-level events., • Track record of growing organic traffic and building content programs from a strategy through to execution., • Demonstrated current use of AI tools in content production, research, or SEO workflows. Be ready to talk through how you use them and what the output difference looks like. KNOWLEDGE • Strong editorial judgment with the ability to write and edit at a high standard across multiple formats and audience levels., • Deep understanding of content SEO, including keyword research, on-page optimization, and how content drives pipeline., • Comfortable with data: able to pull insights from analytics platforms, build a content performance report, and use data to make decisions., • Hands-on experience with CMS platforms, marketing automation, SEO tools, and AI writing and research tools. Active use of AI in your current workflow is required, not a plus., • Strong project management skills and a clear track record of shipping work on time across multiple concurrent priorities., • Growth in executive-level engagement: webinar attendance, content downloads, and engagement from director+ personas., • Website traffic growth: organic sessions, returning visitors, and on-site conversion rates., • Content output and quality: publishing cadence, traffic per piece, backlinks earned. AI-assisted workflows are expected to meaningfully raise volume without adding headcount., • Webinar program performance: number of programs run per quarter, attendance, and pipeline influence., • Video metrics: YouTube growth, views, and engagement by content type., • SEO health: keyword rankings, organic visibility, and search-driven pipeline contribution., • Customer story output: number of published case studies and executive references per quarter. DESIRED BEHAVIORS • Takes ownership of outcomes, not just outputs. Knows the difference between shipping content and building a program that moves the business., • Thinks about the full buyer journey, from an executive's first touchpoint through to a sales conversation., • Brings a point of view. Has opinions on what the brand should stand for and is comfortable advocating for that position., • Communicates clearly across teams and seniority levels, internally and externally., • Manages up well: flags blockers early, provides clear status updates, and asks the right questions when priorities need to be set., • Stays curious about the industry, the customer, and the craft of content and brand., • Acts with integrity and holds themselves accountable for the quality and impact of their work., • Receptive to change – is flexible. Seeks and adopts improved approaches and processes., • Initiates action – is results oriented. Takes responsibility for actions and outcomes. Meets commitments and strives for high performance., • Manages the workload - makes timely decisions, prioritizes effectively, solves problems, monitors results, and takes remedial action where necessary., • Technically proficient – able to apply the technical knowledge and skills required in the job role and responsibilities in order to achieve the expected outputs., • Takes responsibility for own learning - knows personal strengths, recognizes development needs, and takes action to improve. Is open to feedback and always seeks to learn., • Communicates ideas – respectfully exchanges information and proposes a way forward. Listen to views of colleagues and take in diverse perspectives., • Works collaboratively – shares knowledge and information, fosters teamwork, and contributes to a positive work environment where people want to come to work., • Display ethical character and competence - acts with integrity and intent, is accountable for own actions, behaves according to the company values., • Act as a good citizen of UpKeep. COMPENSATION This role will receive a competitive base salary + annual bonus + benefits + equity. A variety of factors are considered when determining someone's compensation–including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed below. The pay range for this role is $125,000 - $145,000 USD per year. Company History & Product: UpKeep started in a garage, where our founder Ryan taught himself to code and built the first mobile-first maintenance app. The idea was simple but powerful: put modern software in the hands of frontline technicians—and transform how maintenance gets done. Today, UpKeep is the leading cloud-native Asset Operations Management platform, serving over 4,000 businesses worldwide across manufacturing, utilities, healthcare, and beyond. Our Industrial IoT and AI-first software helps maintenance and facilities teams streamline work, predict failures, and act faster—with real-time insights and automation at their fingertips. We're building for the deskless workforce—the essential workers who keep our physical world running—and arming them with the tools they deserve. In a world re-shoring manufacturing, accelerating automation, and embracing AI at scale, we're riding the next macro wave—and leading the transformation of legacy maintenance into intelligent operations. Backed by $50 million from Insight Partners, Emergence Capital, Mucker, and Y Combinator, we're not just building software. We're defining a new category for the built world.Learn More! UpKeep, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. UpKeep is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation or Veteran status.

Job Description Associate, Investor Communications & Marketing About the Firm Firm Mission “Achieving Client Success through Research and Technology” Los Angeles Capital, the “Firm”, is a global equity manager of assets for leading institutions around the world. The Firm is recognized as a pioneer in dynamic equity management, utilizing proprietary technology to engineer equity portfolios that adapt to today’s equity market. The Firm’s senior investment professionals have worked together for three decades developing models for measuring and forecasting return and risk of global equity securities. The Firm manages approximately $34.2 billion as of June 30, 2025, across a wide variety of public equity strategies designed to meet institutional client return and risk objectives. The Firm has been ranked for seven years in a row by Pensions and Investments as one of the “Best Places to Work in Money Management.” The Firm’s working environment places a strong focus on teamwork and values work-life balance. The Firm offers a competitive compensation package that includes health care plans, 401(k), and top-tier benefits. The Firm is 100% employee-owned through a holding company structure and seeks to retain and motivate employees’ long term. Los Angeles Capital firmly believes the quality and commitment of the individuals are vital to the success of the Firm, ensuring that client expectations are exceeded. Position Overview Reporting to the Associate Director of Investor Communications & Marketing, the Associate will serve as a key member of the Investor Communications & Marketing (ICM) team. This group leads the development of marketing collateral and communications, including thought leading content, firm publications, presentations, and RFPs, supporting both internal initiatives and engagement with clients, prospects, consultants, and the media. As part of the Relationship Management department, ICM plays a vital role in delivering collateral that strengthens relationships with prospective institutional investors and consultants, while supporting the ongoing needs of existing institutional clients. In this role, the Associate will collaborate closely with colleagues across the broader Relationship Management team and partner with cross‑functional groups throughout the firm to advance strategic communication and marketing efforts. Key Job Responsibilities • Develop a strong understanding of LACM’s investment philosophy, processes, vehicles, and competitive positioning., • Learn and become comfortable using the firm’s systems, including CRM, performance and data platforms, presentation tools, RFP software, and marketing design and delivery systems., • Support the execution of strategic marketing initiatives by assisting Associate Director of ICM on projects designed to enhance client engagement and the firm’s brand presence., • Contribute to the development and production of marketing materials, such as research publications, insights on the Firm’s strategies, short‑form market commentary, byline articles, and other content pieces., • Help deliver high‑quality collateral across written, visual, video, and interactive formats, leveraging AI tools to expand the Firm’s content library., • Assist in maintaining the Firm’s digital presence, including drafting or updating content for LinkedIn and other online channels., • Support the coordination of the Firm’s public relations efforts and its external PR partnership., • Help prepare quarterly updates and publications, maintain firm systems, and support responses to consultant database requirements., • Provide general sales support to Relationship Managers, including preparing presentation decks, gathering data, and addressing basic client and prospect inquiries., • Partner with Compliance to ensure materials meet regulatory guidelines, internal procedures, and record‑keeping standards., • Contribute to broader ICM initiatives, projects, and workflow improvements, as needed. Skills and Knowledge Required • Bachelor’s degree in finance, marketing, communications, or a related field., • A minimum of four years of professional experience in financial services, preferably within marketing, communications, or client‑facing functions., • Strong academic credentials and proficiency in Microsoft Office, CRM platforms, and data/performance systems., • General familiarity with investment concepts, institutional asset management, and industry terminology., • A collaborative mindset with initiative to support the team and contribute to brand‑building efforts., • Strong written and verbal communication skills, with the ability to adapt messaging for different audiences., • Comfort working with data and performance metrics, with the ability to validate and present information., • Experience with AI, digital tools, and marketing technologies to improve content and workflow efficiency., • Strong organizational skills and high attention to detail., • Ability to prioritize tasks across competing deadlines and support multiple stakeholders., • Proactive, resourceful, and comfortable assisting with emerging issues as they arise., • Strong team orientation with the ability to work both collaboratively and independently., • Ability to build strong working relationships across teams and functions., • Basic understanding of regulatory frameworks in institutional asset management and a commitment to accuracy and compliance. This is a hybrid position based in Los Angeles, CA which requires weekly attendance. Los Angeles Capital is an SEC registered investment adviser and required to track certain political contributions under rule 206(4)-5. Therefore, you will be required to disclose your prior political contributions. Los Angeles Capital is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual’s race, color, religion, age, gender, gender identity, sexual orientation, national origin, ancestry, marital status, medical condition, genetic information, veteran status or disability. For more information about the company, please refer to our website at . Personnel/Applicant Privacy Notice Los Angeles Capital is committed to safeguarding the privacy of our personnel and job applicants. Los Angeles Capital does not "sell" (as that term is defined in the CCPA) your personal information. Please see our Privacy Policy for details.