722 Best de doordash Jobs in Cleveland, Ohio (enero 2026)

Field Franchise Partner Consultant - Cleveland OH

hace 21 días

Cleveland

Job DescriptionThe purpose of this role is to ensure the success of assigned Franchise Partners by acting as a trusted advisor, consulting on profitability, marketing, and operational excellence. This role will be based in Ohio only, with the ideal candidate in the broader Cleveland/Toledo, OH area. This role will partner with Crumbl stores and Franchise owners in Northern OH and Michigan and require travel throughout the Great Lakes zone. Responsibilities * Trusted Advisor to Franchise Partner • Establish a strong, trusted advisor relationship with Franchise Partners through leadership training, on-site store visits, and frequent communication, • Act as a liaison between the Franchise Partner and Crumbl HQ to balance stakeholder interests and recommend solutions, • Facilitate Franchise Partner networking by connecting those with similar challenges and interests through roundtable discussions and a strong understanding of the market and region, • Use Franchise Partner leadership training to promote a positive Crew culture, • Document every interaction with Franchise Partners, • Develop reports and actionable recommendations tailored to individual store business needs by using sales data, comparison statistics, and analysis., • Work with Franchise Partners to create short and long-term business goals, • Review profit and loss statements to identify profit goals and opportunities, • Frequently perform root-cause analyses and provide recommendations for business growth, • Conduct local market research to aid in increasing sales through marketing initiatives and community involvement, • Develop a thorough understanding of Crumbl’s operational KPIs and the why behind them including policies and procedures, • Educate and offer strategic advice on the 3 C’s of Crumbl (Cookie Quality, Cleanliness, and Customer Experience), • Seek every opportunity to encourage operational excellence, • Applaud operational excellence with awards and recognition, • Review operational metrics set by HQ, which could include, but is not limited to: ticket times, cookie quality, sold-out time, service availability, and customer reviews to identify strengths and weaknesses; coach on operational best practices. Minimum Qualifications • Bachelor’s degree with emphasis in Business, Marketing, or Accounting or equivalent proven experience, • Proven track record of running a successful business, • Strong financial literacy skills, • Excellent communication skills, both written and verbal (ability to convey complex ideas clearly and using simple language), • Proficient in Microsoft Office and Google Workspace, • Strong emotional intelligence, • Ability to conduct crucial conversations, • Ability to balance the interests of both HQ and Franchise Partners, though sometimes conflicting, • Ability to work in a fast paced environment with little to no supervision, • Basic Knowledge of food safety practices, • Valid U.S. Driver’s License, • Previous consulting or coaching experience, • Previous multi-unit management experience, • Previous business financial experience, • Advanced knowledge of food safety practices

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