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Johnstone Supply LLC

Warehouse Manager

hace 12 días

North Charleston

Job Description Now is the best time to join Johnstone Supply. The Warehouse Manager is responsible for overseeing and managing the end-to-end operations of a small to mid-sized warehouse responsible for fulfilling direct shipments to customers as part of branch operations. Our customers are professional certified Technicians and Contractors who come to Johnstone for our product selection, expertise, and quality service. Johnstone is growing, and so can you. As the Warehouse Manager, you will be responsible for overseeing all core operational functions, including financial oversight, budget management, inventory control, capital planning, workforce management, and transportation logistics. You will lead efforts to meet and exceed productivity, quality, and service benchmarks while ensuring full compliance with safety protocols and regulatory standards. This leadership role plays a critical part in supporting branch operations by driving continuous improvement, maintaining a clean, secure, and well-organized facility, and fostering a high-performance team culture committed to operational excellence and exceptional customer service. Position responsibilities: • Manage all aspects of warehouse operations through appropriate planning with the Branch Manager to: determine workforce staffing needs; assignment of staff to positions, employee training, ensure warehouse Standard Operating Procedures are being followed; conduct daily staff meetings and coordinate workforce to handle volume of work; and provide coaching, feedback, or guidance to staff in solving problems and meeting goals., • Ensure individuals meet or exceed established quality, efficiency, performance, and attendance standards. Monitors daily reports and reviews discrepancy reports for types of errors and identifying which employee(s) are responsible. Retrains and takes corrective action with subordinates whenever necessary., • Ensure all orders are picked and shipped within established shipping schedules, meeting or exceeding quality and accuracy standards by; monitoring daily reports; and organizing facilities to maximize efficiency and material flow., • Ensure that all received merchandise is properly accounted for by verification of items received to the shipping documents, inspection of received items for damage, and put-away in a timely manner by; monitoring daily reports; working with the purchasing and accounts payable groups to take necessary corrective action in the event of discrepancy; and organizing facilities to maximize efficiency and material flow., • Ensure the safety of the workforce by clearly communicating and supporting the company’s safety program and specific safety initiatives to all levels of personnel and management; observing and coaching employees in complying with safety rules; removing safety obstacles; complying with all governmental regulations including OSHA, Worker’s Compensation, and MSDS; chairing an active and effective Safety Committee; and ensuring all equipment is maintained and operated in a safe manner including the training and certifications of employees designated to operate equipment., • Assists the Branch Manager in defining and fulfilling financial objectives of the warehouse by assisting with the development of annual operating and capital expenditure budgets, monitoring of performance to budget regularly, interpreting the performance results and by adjusting goals and operating procedures to meet the warehouse objectives., • Maintain good housekeeping standards, appropriate sanitation and security of the warehouse facility by working with a protection company in maintaining an intrusion prevention system; overseeing staff to prevent employee theft; and monitoring staff in housekeeping and maintenance duties., • Organizes and maintains the warehouse facility to ensure inventory accuracy within assigned locations. Requires frequent cycle counts of product and conducts physical inventories of warehouse goods as required by the business plan., • Fosters a team-oriented work environment that is productive and efficient. Creates and maintains recognition programs for employees to promote employee satisfaction. Promote developmental plans for succession planning., • Ensure proper lines of communication are firmly in place by conducting frequent department meetings, daily person-to-person contact, an open-door policy, and completing formal-written employee performance reviews., • May perform other duties and responsibilities as requested by management for the smooth and efficient operation of the warehouse. Position requirements: • Education and/or Experience: Minimum of a High School Diploma with two- or four-year degree highly desirable; five to eight years related experience as a Warehouse Manager; or equivalent combination of education and experience., • Knowledge of warehouse operations i.e., shipping, receiving, flow patterns, freight., • Knowledge of financial operations i.e. costs of operation, return on investment, budgets., • Knowledge of human resource management principles, including hiring, terminating, training, orienting, coaching, and evaluating employees., • Knowledge of governmental regulations as applied to warehouse operations, including OSHA regulations, Workers’ Compensation, Hazardous Materials Handling., • Knowledge of transportation methods and DOT requirements., • Excellent communication skills and the ability to motivate positive work behaviors of warehouse and delivery driver staff., • Ability to plan, organize and direct the activities of subordinates., • Project management skills: establishing objectives, timelines, and deadlines; action planning to meet deadlines; evaluating current and future positions., • Problem-solving skills: listening to, interpreting, and meeting the needs of others; diagnosing and rectifying problems., • Ability to develop efficient work procedures., • Ability to effectively communicate information across different individuals, departments, and external parties., • Physical: While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk and hear. The employee is frequently required to walk. The employee is occasionally required to stand; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus., • Safety: Always prioritizes safety, both at work and at home, while ensuring those who work for you work safely., • Customer Focused: Take the perspective of those we serve, anticipate their needs, and responding quickly., • One Team: We win together by collaborating with each other, focusing on the common goal, and leveraging the strengths of the team., • Own It: Take the initiative, act with a sense of urgency and pride, do things right the first time, and always act with integrity., • Paid Time Off (PTO) – 3 weeks of PTO for individual contributors and 4 weeks for leaders, • Safe Harbor 401(k) – 100% employer match up to 5% of base pay and immediately vests, • Holiday pay – we recognize and pay our employees for 7.5 holidays per year, • Employer subsidized medical, dental, and vision plans., • Employer paid life insurance and long-term disability, • Voluntary short-term disability, accident and critical illness insurance, • 24/7 Access to virtual care/telehealth options, and Parental Time Off, • Flexible spending accounts (FSA), • $100 wellness reward for completing annual health check-up, • Employee Assistance Program (EAP) for you, and your family, • Coverage for chiropractic, acupuncture, and message therapy services, • Tuition reimbursement, up to $5,250 per year, • Employee referral bonus program – earn up to $4,000 per year, • Employee service milestone recognition program, • Employee discounts on products & retail discounts, • Variety of incentive plans for employees, • Bi-weekly pay days on every other Friday Johnstone Supply is North America’s leading wholesale distributor of HVACR equipment, parts, and supplies. Over the last seven decades Johnstone has grown into the industry leader with over 450 distributor branches and 6 distribution centers throughout North America resulting in over $4 billion in annual sales. We work with some of the largest companies in the world, including Daikin/Goodman, Honeywell, Emerson, Johnson Controls, Google, and Fujitsu, to provide contractors with world class products, technical expertise, and quality service. EOE & E-Verify Participating Employer.

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