Help desk support jobs in Nashville, Tennessee - Page 2Create job alerts

Job DescriptionBenefits: • 401(k) matching, • Dental insurance, • Employee discounts, • Flexible schedule, • Health insurance, • Paid time off, • Vision insurance, • 401(k) Voted Best of Nashville 2020-2024 by Nashville Scene Awarded America's Favorite Day Spa by American Spa Magazine #1 in the Massage & Spa Services category - 2025 Entrepreneur Franchise 500 NOW HIRING: Part-Time Full-Time Ready to make a difference and be an important part of our Team? Front Desk/Customer Service/Guest Relations At this front desk position, your graciousness will be the first impression people feel when they arrive at our spa. As a member of our Front Desk Team, you will be the face of Woodhouse Spa. You are an expert at creating a world class experience for each guest. Whether theyre here to purchase a gift card, book an appointment, or embark on a luxurious retreat, you will help facilitate each guests time at the spa from beginning to end. IN THIS POSITION YOU WILL: • Open or close the spa depending on your shift schedule., • Check-in each guest for their service and assist at check-out after their service has concluded., • Answer our multi-line phone system -Schedule services for guests using our MEEVO software system., • Retail products and Series., • Confirm appointments and help prepare therapists for service day., • Pre-book our guests at check-out for future services., • Provide amenities to guests when needed., • Provide 5 Star Customer Service., • Ensure and maintain spa cleanliness and presentation at all times., • Health Benefits to include: Health Insurance, Dental & Vision for Full Time Employees, • 401K with 100% on first 4% Employer Match - ALL Employees, • Competitive hourly wage., • Paid Vacation - ALL Employees, • Free Parking, • A fast-paced, team-oriented environment., • Being an expert on all Woodhouse Signature Services and MEEVO System software., • Continuous customer service and retail product training., • Opportunities to grow in our Company and the spa industry., • Generous discounts and opportunities to enjoy services and products.WE HAVE SOME GUIDELINES AND REQUESTS:, • 1 year of front desk or customer service experience at a spa, restaurant or hotel is preferred., • Experience using a scheduling spa software is preferred., • Ability to work weekends - 1 Weekend day shift required of all Employees, • Be flexible to accommodate and support schedule needs for Front Desk Team & Woodhouse Customer Service Standards, • Possess strong professional communication and excellent customer service skills, • Must be able to multi-task in a fast paced environment., • Must have the ability to stand for long lengths of time., • Positive attitude is required.Woodhouse Spa is an Equal Opportunity Employer and is a drug-free and smoke-free workplace. Job Type: Full-time and Part Time Available Job Location: • Nashville (Midtown) TN.Required education:, • High school or equivalentRequired experience:, • Hospitality: 1 year preferred, not required.Job Type: Full-time/Part Time