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Job DescriptionDescription: At First Choice Coffee Services, we’re on a mission to fuel workplaces across the nation with unbeatable customer service and top-quality office coffee solutions. For nearly 50 years, we've proudly served businesses throughout the U.S., delivering premium coffee experiences right to their break rooms. We're currently seeking a Business Development Manager to join our growing team! If you're energized by a fast-paced environment and have a passion for delivering great service, we’d love to hear from you. Bring your drive, reliability, and commitment to excellence—and let’s brew success together! Why Join Us? • Be part of a trusted, established company, • Enjoy a supportive, team-oriented work culture, • Take pride in helping businesses stay fueled and focused What you'll be doing – The Role: • Gain new business by obtaining referrals, utilizing the lead database in HubSpot, cold calling, prospecting new business and supporting current customers., • Analyze market trends and customer needs to identify new business opportunities., • Build and maintain strong relationships with all assigned customers., • Handle all customer concerns - maintain customer opportunity spreadsheet and review with branch manager at scheduled weekly sales meetings, • Act as primary point of contact for customer inquiries such as product changes, office moves, budgeting, equipment needs, etc. ensuring exceptional service., • Maintain accurate customer records in our system, including billing information, customer contacts, custom items, pricing, delivery notes, etc., • Update and present service agreements for renewal, • Create and deliver proposals and presentations to grow existing accounts through adding of products, add-on equipment and new service channels, • Schedule and conduct periodic client meetings to discuss client’s current services and present new offerings, • Build and maintain ongoing knowledge of products and services, and competitor activities What’s in it for me? – The Benefits • Generous Commission plan, • Monthly Auto Allowance, • 401(k) and company matching, • Medical, Dental, and Vision Insurance, • Employee Assistance Program, • Flexible Spending Account, • Life insurance, • Paid vacation and sick time, • 9 paid holidaysRequirements: What you’ll bring – The Person: • High school diploma or equivalent, • Two years sales experience preferred, • Valid drivers license and car insurance Daiohs USA is committed to providing all applicants and employees equal employment opportunities when it comes to hiring, job assignments, compensation, benefits, training, and all other work-related matters. Personnel decisions at Daiohs are made without considering someone’s legally protected characteristics, such as their race, color, religion, gender, gender identity or expression, pregnancy, sexual orientation, marital status, age, national origin, ancestry, citizenship, physical or mental disability, genetic information or characteristics, diagnosis or history of cancer, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. #INDBDM

Job DescriptionResidential Sales Manager Mid-Atlantic Region (Timonium, MD based) Full-time | On-site / Field About the Opportunity Lepley Recruiting Services is representing a privately held, fast-growing flooring subcontractor in the Mid-Atlantic region that is hiring a Residential Sales Manager to lead and grow their residential trade business. Approximately 70% of residential revenue is driven through the trade channel with custom home builders, remodelers, and design firms. This role is centered around strengthening and expanding that business. This is a true leadership role (not player-coach) focused on building and developing a high-performing sales team. The position is based out of the Timonium, MD showroom, with expansion into Northern Virginia planned for 2027. You’ll report directly to the Director of Residential and work closely with senior leadership on strategy, performance, and growth initiatives. What You’ll Do • Lead and develop the residential sales team through weekly 1:1s, pipeline reviews, ride-alongs, performance management, and onboarding of new hires, • Own and grow the trade account portfolio including custom home builders, remodelers, and interior design firms across Maryland, with expansion into Northern Virginia, • Run the residential deal desk by pressure-testing pricing, protecting gross margin, and coaching reps through negotiations and value engineering, • Build and maintain relationships with top-tier trade accounts, including hosting quarterly business reviews, • Partner with leadership on residential P&L performance, target accounts, vendor strategy, and future market expansion, • Contribute to the showroom experience as a sales tool, including displays, samples, and designer-focused eventsWhat We’re Looking For, • 5+ years of B2B sales experience in flooring, tile, building products, or a related specified-product category, • Demonstrated readiness for sales management (prior leadership, team lead responsibility, or strong mentorship track record), • Experience selling into the trade channel (custom home builders, remodelers, and/or design firms), • Proven ability to hold gross margin in a competitive bid environment, • Strong pipeline discipline with the ability to run forecasting and weekly reviews, • Operational understanding of estimating, takeoffs, lead times, and installation scheduling, • Direct, straightforward communication style with a focus on accountabilityBonus Points, • Existing relationships with builders or design firms in Maryland and/or Northern Virginia, • Experience managing multi-location teams or launching new territories, • Background working with architects and designers on specified products, • CRM experience (HubSpot, Salesforce, or similar)Why This Role, • Leadership ownership of a growing residential trade business, • Expansion opportunity into a new market (Northern Virginia), • Direct partnership with a senior leader who owns the full P&L, • High visibility to executive leadership in a privately held company, • Clear growth runway tied to long-term company expansionCompensation & Benefits, • Competitive base salary plus performance-based variable compensation, • Incentives tied to team revenue, gross margin, and retention, • Accelerator on performance above plan, • Mileage - standard IRS rate, • Full benefits package (Medical, Dental, Vision, Life, STD, LTD, PTO, 401K + 3% match), • Business expenses reimbursed, • Defined 12-month review with growth tied to expanded scope

Job DescriptionDescription: Equal Employment Opportunity Statement Klik Solutions is an equal opportunity employer and complies with all applicable federal, state, and local laws prohibiting discrimination in employment. In all hiring and employment practices, Klik Solutions does not discriminate against any employee or applicant based on race, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, citizenship status, disability, genetic information, marital status, veteran status, or any other protected characteristic under applicable law. Reasonable Accommodation Policy Consistent with the Americans with Disabilities Act (ADA), Klik Solutions is committed to providing reasonable accommodations to qualified applicants and employees with disabilities. If you need assistance or accommodation due to a disability, please contact [HR contact information]. All requests for reasonable accommodation will be evaluated on a case-by-case basis in accordance with applicable laws. About Klik Solutions Klik Solutions has evolved far beyond its origins as a Managed Services Provider (MSP). Today, we are a comprehensive technology solutions provider offering a broad spectrum of services, including digital marketing, data services, software and application development and integration, compliance, security solutions, and cloud expertise. We partner with our clients to provide end-to-end technology solutions, helping them thrive in the digital era through robust IT structures, strategic digital marketing, data-driven insights, regulatory compliance, security measures, and seamless software and application integration. Role and Responsibilities: We are looking for a driven, competitive, and motivated Sales Development Representative (SDR) to join our growing sales team. This role is ideal for someone looking to for a career in technology sales and gain hands-on experience in prospecting, outbound sales, and pipeline generation. As an SDR, you will be on the front lines of our sales organization, responsible for identifying new opportunities, engaging decision-makers, and building a strong pipeline for our senior sales team. If you are goal-oriented, resilient, and energized by winning new business, this role offers an exciting opportunity to grow into a future Account Executive. Role and Responsibilities: · Prospect and generate new business opportunities through outbound calls, email, and LinkedIn outreach · Identify and engage IT and business decision-makers at target companies · Qualify potential customers by understanding their technology challenges and business needs · Schedule discovery meetings and demos for the senior sales team · Build and manage a consistent pipeline of qualified sales opportunities · Meet and exceed activity and opportunity generation targets · Maintain accurate prospect and activity tracking within the CRM · Work closely with marketing and sales leadership to improve outreach strategies · Continuously develop your sales skills, messaging, and industry knowledge · Attend industry events, networking functions, and community meetups-occasionally outside of standard business hours-to build relationships, expand market presence, and generate new sales opportunities. Requirements: Education · Bachelor’s degree preferred in Business, Marketing, Communications, IT, or a related field Experience · 0–2 years of professional experience · Previous experience in sales, customer service, recruiting, or other customer-facing roles is a plus · Internship or part-time sales experience preferred but not required Core Traits · Highly motivated, competitive, and coachable · Strong communication and interpersonal skills · Comfortable with high-volume outreach and prospecting · Resilient and persistent with a hunter mentality · Organized and able to manage multiple prospects and follow-ups · Interest in technology, cybersecurity, or IT services · Bachelor's degree preferred but not required Bonus If You Have · Familiarity with CRM tools (HubSpot, Salesforce, etc.) · Experience with cold calling or prospecting

Job Description Location: Baltimore Base Salary: $85K -95k - Salary DOE Bonus opportunities available. Role Overview We are looking for a dynamic, results-oriented Account Manager to help grow and serve a portfolio of contractors and commercial clients. This role is a mix of account development, relationship building, and solution-based selling across multiple verticals including: • Commercial landscaping, • High-end residential, • Agriculture, • Sports turf & facilities, • Parks & municipalities You’ll act as the trusted advisor for your accounts while working closely with our local branches to deliver best-in-class service and products. Summary: The Account Manager will be responsible for managing and growing a dedicated book of business in the outdoor and landscape supply industry. This role involves finding new customers and building relationships with existing customers, providing them with the best solutions for their landscape supply needs. The Account Manager will act as a key point of contact for customers, understanding their requirements and ensuring the best product selection, pricing, and service delivery. In addition to sales activities, the Account Manager will also provide product education to customers, support them with project needs, and collaborate closely with internal teams to ensure customer satisfaction. This position will report to the Divisional Sales Manager. Requirements • Proven experience in sales or account management in the landscape or outdoor supply industry What You’ll Bring • 3+ years in B2B sales (landscape supply, irrigation, ag supply, or construction preferred), • Proven ability to build and grow accounts over time, • Comfortable navigating both new business and legacy customer needs, • Familiarity with CRM systems (HubSpot or similar), • Willingness to travel, • A strong sense of accountability, follow-through, and territory ownership, • Ability to collaborate with internal teams across sales, operations, and customer service Additional Qualifications: • Valid driver's license and a clean driving record, • Willingness to travel within assigned territory, • Bilingual (English/Spanish) is a plus Benefits • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Training & Development, • Wellness Resources, • Profit Sharing We have the 4 C’s that make your job a career! Career Development- To invest in your personal and professional growth, we offer a variety of training resources. Compensation- We offer competitive market wages, great benefits, PTO & bonus potential! Culture- We are family-owned, which gives us a unique culture, and we have fun with everything we do! Care- We care about all our employees because we would not be where we are now (creeping up on 100 years) if it weren’t for you!

Job DescriptionSalary: Business Development & Membership - Baltimore, Maryland Jump-start a career in foreign affairs, international relations and global business! Internships at the World Trade Center Institute offer unique hands-on experience and unparalleled networking opportunities. As an intern, you will gain insight into the world of non-profits and international business, learn from industry leaders and get to know about the local professional and business community. All interns are assigned real life tasks and given professional titles to be used throughout the semester. WTCI's interns attend all of our prestigious events and get a chance to practice valuable networking skills. Some of our best interns go on to full-time positions with many of our clients some of Maryland's most prestigious institutions. About the Role The Membership & Business Development Intern will work closely with the Senior Manager of Membership & Business Development to learn about international business, nonprofit operations, and modern CRM systems. This is a hands-on learning opportunity where you'll gain experience with technology tools, data analysis, and professional networking while supporting our membership team with day-to-day operations. What You'll Learn & Do Administrative Support: • Help with member renewal communications and event name badge preparation, • Assist with organizing new member welcome materials and taking meeting notes, • Support event preparation, setup and logistics Research & Analysis: • Research Maryland companies and industries with guidance, • Help analyze membership information to spot trends and opportunities, • Assist with creating reports using AI tools, explore new AI platforms, and help identify additional ways to integrate AI into our workflow Database & Technology: • Get hands-on experience with Salesforce and learn CRM best practices, • Help maintain member database records and learn data management, • Support membership tracking and prospect identification Networking & Communication: • Learn about WTCI's mission and practice explaining our benefits to others, • Attend exclusive member events, including, Agile Series, Inside Series, Supply Chain Network Group, and Taste of Business - great opportunities to network and learn from industry leaders, • Required event attendance:, • State of the Ports: Date TBD, • AGILE Series: Dates TBD, • Taste of Business: Dates TBD, • Help with outreach to potential new members What We're Looking For You're a great fit if you: • Enjoy learning new technology and aren't intimidated by AI tools or software, • Have some experience with CRM systems (like Salesforce) or are eager to learn, • Like working with data and finding patterns or trends, • Take initiative and ask questions when you need help, • Are organized and pay attention to details, • Can work independently once you understand the task Bonus points for: • Any experience with data analysis, research, or customer service, • Interest in international business or global affairs What We Offer • Direct mentorship from experienced professionals in international business development, • Hands-on experience with CRM software (Salesforce, Hubspot) and AI technologies, • Access to WTCI's extensive network of global business leaders, • Professional development opportunities and networking events, • Real-world experience in membership growth and business development strategies, • Opportunity to contribute to meaningful work supporting international business growth Internship Details Duration: Fall 2026 Semester Start Date: August 24, 2026 End Date: December 11, 2026 Hours: Minimum 15 hours per week Schedule: Some availability during standard business hours required; in-office presence at least two days per week Events: Attendance at WTCI events expected and encouraged Stipend: $3,000 total Presentation: End-of-semester presentation to WTCI staff showcasing projects and insights Undergraduate and graduate students are encouraged to apply. This internship is designed for students early in their careers who are eager to learn and grow. Longer-term arrangements can be discussed based on performance and organizational needs. How to Apply Applications should include a cover letter, resume, and brief statement addressing your interest in international business and experience with technology/data analysis tools. The World Trade Center Institute is committed to international business growth while balancing social good. We are the largest international business organization in the mid-Atlantic, connecting global business executives and fostering collaboration, innovation, and international business growth. SMS Disclosure By providing a telephone number and submitting this form, you are consenting to be contacted by SMS text message. Message & data rates may apply. Message frequency may vary. https://wtci.org/privacy-policy/ Reply Help for more information. You can reply STOP to opt out of further messaging.

Job Description Job Title: Marketing Manager Salary: $65-$85K Job Type: Full Time, Hybrid after training period Overview The Marketing Manager reports directly to the VP of Marketing and collaborates closely with the Marketing team, the Chief Marketing Officer, Operations, and the Leadership Team, while also supporting franchise owners. The Marketing Manager role is responsible for supporting brand growth and local marketing success for new franchise owners and across a franchise system. This role serves as a key liaison between the corporate marketing team and franchise owners, helping translate national marketing strategies into effective local execution. Key Responsibilities Project & Program Management • Manage multiple franchise locations opening marketing tasks simultaneously, each with unique timelines and market needs, • Coordinate internal teams, vendors, and partners to ensure marketing deliverables are completed on time, • Track tasks, deadlines, and approvals to ensure smooth execution and accountability, • Maintain clear documentation, workflows, and onboarding materials Marketing Strategy & Execution Support • Support franchisees across all major areas of marketing, including digital marketing, local SEO, paid media, social media, referral marketing, PR, and community outreach, • Help franchisees understand and apply national marketing initiatives at the local level, • Ensure marketing recommendations align with brand strategy and business objectives Brand Management • Ensure franchise compliance with brand standards, messaging, and visual identity, • Review and approve local marketing materials as needed, • Help franchisees understand how to customize marketing while maintaining brand integrity Reporting, Feedback & Optimization • Monitor program participation, progress, and early performance indicators, • Gather franchisee feedback to continuously improve the onboarding experience, • Identify trends and opportunities to enhance processes, resources, and communications Qualifications • Bachelor’s degree in Marketing, Communications, Business, or related field, • 5–8 years of marketing experience, preferably in franchising, multi-location, or service-based businesses, • Extremely strong project or account management and organizational skills, • Excellent written and verbal communication skills, • Ability to work cross-functionally with internal teams and franchise owners, • Comfortable balancing strategic thinking with hands-on execution, • Proven ability to multitask and prioritize in a fast-paced environment, • Customer-service mindset with a proactive, solutions-oriented approach, • Experience with Monday.com or Asana, • Experience with Marketing Automation & Email Platforms: HubSpot, Mailchimp, ActiveCampaign, ConstantContact, • Familiar with Google Analytics, SEMRush, • Familiar with Hootsuite, Sprout Social, Soci, Meta Business Suite, • Experience with Canva Pro, Adobe Creative Cloud Preferred Qualifications • Experience supporting franchisees or multi-unit business is strongly preferred, • Familiarity with both digital and conventional local marketing tactics (digital, social, referral, community-based marketing), • Experience working with agencies and outside vendor partners What We Offer • Competitive pay, • Medical, Dental, Vision insurance with a generous percentage paid by the company, • Flexible Spending Accounts for Health and Dependent care, • Company paid Life Insurance, AD&D, and Short-Term Disability, • Employee Assistance Plan, • Voluntary long-term disability, • 401k with excellent matching, • PTO, Personal Days, Pd. Birthday, Pd. Holidays, • Monthly reimbursement for gym membership, • Education tuition reimbursement About Senior Helpers Senior Helpers is a premier provider of in-home senior care services. Founded in 2002 with a vision to help seniors who wish to remain in their homes despite age-related illnesses and mobility challenges, Senior Helpers has over 400 franchises across the country that have cared for tens of thousands of seniors with a pledge to “provide care and comfort at a moment’s notice.” Our franchising support team offers fantastic franchise opportunities and support to business owners across the country. In addition, the company has corporately owned and operated locations. Services provided in the in-home care model range from specialized care for those with diseases, such as dementia, Alzheimer’s and Parkinson’s, to personal and companion care to help individuals looking for a little assistance with daily activities. The company is proud to be named the first national in-home care provider to receive certification as a Great Place to Work for consecutive years since 2019. In addition, Senior Helpers was recently ranked #1 in Senior Care in Entrepreneur’s Franchise 500 Ranking in 2025 and 2026 and appointed to the Healthcare Leadership Council—an exclusive alliance of leading healthcare companies from all health sectors committed to advancing the American healthcare system. Learn more by visiting http://www.seniorhelpers.com. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Job DescriptionDescription Impruvon was founded with a mission to transform medication management for vulnerable populations through innovation, accountability, and compassion. Our platform empowers care teams by simplifying complex workflows, preventing medication errors, and ensuring compliance, ultimately improving safety, outcomes, and independence for individuals in long-term care. At Impruvon, we are innovative, driven, and willing to go the extra mile. Our team operates like a family: supporting each other both professionally and personally. We listen first, build with empathy, and remain committed to solving problems that have a meaningful impact on people’s lives. As part of the Customer Experience team, the Enterprise Customer Success Manager – State Program Lead will serve as the strategic leader for one of Impruvon’s State Contracts, one of the company’s most important enterprise partnerships. This role is responsible for ensuring successful implementation, adoption, and expansion of the Impruvon platform across participating providers throughout the state. The Enterprise CSM will own executive relationships with state stakeholders and partner organizations while leading and mentoring a team of In-State Customer Success Managers responsible for provider engagement and frontline program support. This role requires strong leadership, program management, and the ability to drive measurable outcomes across complex healthcare and government environments. Key ResponsibilitiesEnterprise Program Leadership • Serve as the primary strategic owner of the State Contract, ensuring program success across participating providers and state partners., • Manage relationships with stakeholders across multiple levels including State agency leadership, executive sponsors, program administrators, provider executives and clinical leaders., • Own full-stack customer success support across software, hardware, and services for the enterprise program., • Lead large-scale program deployments and implementations including:, • Program planning and coordination, • Cross-functional collaboration with Product, Engineering, and Operations, • Platform configuration and readiness, • Quality assurance (QA), • Go-live execution and post-implementation optimization, • Drive enterprise adoption and outcomes across the provider network., • Deliver executive-level communications including quarterly business reviews (QBRs), performance reporting, and program updates., • Partner closely with Product and Engineering teams to represent enterprise customer needs, capture feedback, and influence product roadmap priorities., • Ensure strong program performance across key success metrics including adoption, program health, satisfaction, and measurable ROI.Team Leadership & People Management, • Lead and manage a team of 1–3 In-State Customer Success Managers supporting providers across the state., • Serve as the first point of escalation for customer issues and help resolve complex provider challenges., • Partner with the CCO on recruiting and hiring activities, including job description development, interview planning, and candidate evaluation., • Onboard and train new In-State Customer Success Managers, maintaining and improving onboarding guides and enablement materials., • Support the growth and development of team members through:, • Regular 1:1 meetings, • Performance reviews, • Individual development plans, • Coaching and mentorship, • Contribute to building a scalable Customer Experience organization capable of supporting continued enterprise and government program growth.Strategic Growth & Program Development, • Act as the internal program leader for the state partnership, ensuring alignment between customer needs and Impruvon’s strategic goals., • Identify and implement operational improvements that scale the customer experience as enterprise programs expand., • Lead and support upsells and expansion opportunities within the enterprise program., • Document customer insights, feature requests, and program feedback to inform product development and roadmap planning., • Represent Customer Success in cross-functional initiatives and executive-level strategic discussions. Skills, Knowledge and ExperienceRequirements • 7+ years of experience in Customer Success, Enterprise Account Management, or a similar customer-facing role, preferably within healthcare SaaS., • Demonstrated success managing large enterprise or government accounts with complex stakeholder environments., • Experience leading, hiring, onboarding, and developing customer success or account management teams., • Strong program and project management skills with experience delivering multi-site implementations., • Excellent communication skills with executive presence and experience engaging C-suite and public sector stakeholders., • Ability to balance strategic program leadership with tactical execution., • Experience with customer success tools and platforms (e.g., HubSpot, JIRA, Confluence, or similar systems)., • Healthcare industry knowledge including HIPAA, DEA compliance, and electronic medical records (Epic, Cerner, Meditech, etc.) strongly preferred., • Ability to travel up to 25% of the time., • Residence in the state is preferred, not required. Key Performance Indicators (KPIs) Success in this role will be measured through: • Net Revenue Retention (NRR), • Renewal Rate, • Upsell and Expansion Revenue, • Net Promoter Score (NPS), • Customer Satisfaction (CSAT), • Customer Health Score, • Enterprise Implementation and Go-Live Success, • Adoption Across Participating Providers What Success Looks Like • Deep Partnership: You have developed a meaningful, trusting relationship with state stakeholders. They view Impruvon not just as a vendor, but as a critical strategic partner in their mission to improve resident safety and program accountability., • Operational Harmony: The "State Model" for software deployment is seen as a gold standard within the company, characterized by high adoption rates, minimal deployment friction, and measurable ROI for providers., • Team Excellence: You have built a high-performing In-State CSM team that feels supported, coached, and empowered to navigate the unique challenges of frontline healthcare environments., • Program Expansion: Your leadership has secured the program's longevity through high renewal rates and the identification of new opportunities to expand Impruvon’s impact within the state’s healthcare ecosystem. BenefitsAt Impruvon, we know our people are our greatest asset. We provide a benefits package designed to support your well-being and growth, including: • Competitive compensation aligned with experience, • 100% company-paid medical coverage (base plan), • Dental & vision available, • 401(k) retirement plan, • Company-paid life, AD&D, STD & LTD insurance, • Lifestyle Spending Account (wellness, personal use, and company swag), • Flexible PTO + company holidays, • Flexible, remote-friendly work environment, • Opportunity to own and grow a critical function within the company, • Mission-driven work with real impact on vulnerable populations Why Join Us Working at Impruvon Health means being part of a mission-driven, passionate, and collaborative team. Every role contributes to improving lives and reducing risks in care settings across the country. Your expertise will help ensure we can continue to innovate, grow, and deliver on our promise of safer, smarter care.

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Job Description Build your career at Ram Supply as a Client Success Executive supporting our client service team for our client base in Maryland, Northern VA, and D.C. markets. This is a full-time position located at our Baltimore City location. This is not a remote or hybrid role. Our hours of operation are 9:30 am until 6:30 pm Monday through Friday. Occasional weekend work may be needed. You will also assist a client service team with many responsibilities. This position is for you if you’re a customer-oriented candidate with a ‘can do’ attitude. Our ideal candidate is driven to achieve goals and maintain a great customer experience, and is bi-lingual in Spanish The ideal candidate will have 3-5 years of experience in an office environment, experience in a restaurant or janitorial space, or relevant experience handling 20+ business-to-business accounts per week. Candidates must excel at collaboration, teamwork, and self-starting. Independence, exceptional organizational skills, time management, follow-up, follow-through, written communication, and an understanding of the sales process are necessary. Future growth opportunities include transitioning to our sales team. Responsibilities include, but are not limited to: • Manage accounts receivable and the billing process, • Assists clients in placing text, phone, email, and online orders, • Assisting the office team with quotes, returns, pricing, and onboarding new clients, • Backs up members of the internal office team for vacations and sickness, • Answering telephone calls and emails from customers and clients, and directing them to the relevant staff, • Assists Account Managers with their respective clients, • Creation and implementation of internal procedures to assist the office team in operating more effectively and efficiently Salary: $22.00-$25.00 per hour, depending on relevant experience, and 50% company-paid health insurance following 60 days of employment. Qualifications: • Proven work experience in an office environment, • Account Management experience with expertise in handling 20 or more accounts weekly, • Excellent communication skills with a customer service attitude, • Strong analytical and organizational skills, • High School Degree required. College coursework or an associate degree preferred, which may be substituted with 2-4 years of experience in customer service, • Proficient in Microsoft Office (Word, Excel, Outlook), • Strong focus on the quality of work and the ability to self-check work for accuracy, • Adhere to deadlines all the while maintaining a high standard of professionalism and character, • Multi-lingual (Spanish) Must be proficient in speaking Spanish and English Preferred Qualifications: • Restaurant Management or restaurant experience, • Business-to-business sales experience, • Prior use of a CRM (Salesforce, HubSpot, or Sage), • Multi-lingual (Spanish) Must be proficient in speaking Spanish and English If interested in applying, please use this link , please copy and paste the below link into your browser to apply https://ramsupplyco.bamboohr.com/careers/26

Overview Job Summary: The Customer Success Specialist II will play a pivotal role in ensuring the seamless onboarding and successful implementation for CareerCircle accounts. The Customer Success Specialist II will manage a portfolio of existing client partners and accounts with a strong focus on portfolio expansion. The primary responsibilities will include building and maintaining strong relationships with clients, understanding their evolving needs and challenges, and providing continuous support, guidance, and stewardship. This position will be responsible for the strategy of account growth, identifying a pathway to service the accounts while expanding the portfolio. The Customer Success Specialist II will act as a trusted advisor to executive stakeholders, aligning CareerCircle solutions to client business objectives. This role requires a proactive, data-driven approach to identifying opportunities, mitigating risk, and shaping account strategy. In addition to managing client relationships, the Customer Success Specialist II will partner cross-functionally and lead the strategic growth plan. In-Office Requirement: • This role is a fully remote opportunity within the USA Responsibilities Essential Functions: • Owns the strategy, retention, and expansion of a portfolio of high-value accounts, with accountability for revenue growth, renewal performance, and long-term partnership value., • Lead executive-level business reviews, translating performance data into strategic recommendations that align with client goals and drive measurable outcomes, • Develop and execute multi-year account plans aligned with customer business objectives that identify growth opportunities, risk mitigation strategies, and establish long-term partnership value, • Drive contract renewal strategy, including leading pricing discussions, client positioning, and negotiation, in partnership with finance and sales leadership, • Identify and proactively pursue upsell and cross-sell opportunities to increase contract value and deepen partnerships, • Serve as a strategic consultant to clients on marketing, employer branding, recruiting strategies, and inclusive hiring practices, • Act as a subject matter expert in workforce inclusion, contributing to thought leadership and evolving service offerings, • Influence internal strategy across sales, marketing, product, and operations to ensure alignment on account strategy and delivery, based on customer insight., • Anticipate customer risks and proactively implement risk mitigation strategies and solutions that improve outcomes, strengthen retention, and protect revenue., • Oversee onboarding and implementation for high-value accounts, ensuring a strong foundation for long-term success, • Analyze account performance data and industry trends to inform recommendations and strategic direction, • Maintain accurate forecasting for renewals and expansion within assigned portfolio, • Provide guidance, mentorship, and support to Customer Success team members, contributing to team development and best practices, • Support the development and refinement of scalable processes, playbooks, and customer success strategies, • Maintain CRM accuracy and documentation to support visibility, forecasting, and operational excellence Qualifications Supervisory and/or Management Experience: • Acts as a player/coach to business development team members, • Contributes to a culture of accountability, strategic thinking, and continuous improvement, • Serves as a resource for complex accounts, escalations, and strategic decision-making Minimum Education and/or Experience: 5+ years of experience in customer success, account management, or business development, with a proven track record of growth and retention Skills/Abilities: • Proven track record of managing and growing a book of business, including renewals and expansion revenue, • Strong business acumen with the ability to align solutions to client objectives and outcomes, • Demonstrated ability to influence and build relationships with executive-level stakeholders, • Advanced problem-solving skills with the ability to navigate complexity and ambiguity, • Strong analytical skills with the ability to translate data into actionable insights, • Excellent communication and presentation skills, with experience leading executive-level discussions, • High level of ownership and accountability for results, • Ability to operate both strategically and tactically in a fast-paced environment, • Proficiency in CRM systems (HubSpot preferred) and Microsoft Office tools, • Ability to compile, analyze, and interpret data, • Strong level of attention to detail and accuracy of information, • Strong interpersonal and communication skills with the ability to work with people at multiple levels, • Proven ability to take ownership of tasks and aggressively drive towards concrete results, • High level of proficiency in MS PowerPoint, MS Word, MS Excel & Hubspot.com, • Flexibility, ability to work independently or with a team on multiple tasks as assigned, • Must have excellent oral and written communication skills., • Must have professional presentation skills and demeanor, accompanied by an exemplary code of ethics., • Must be a self-starter Core Competencies: • Build relationships, • Develop people, • Lead change, • Inspire Others, • Think critically, • Communicate clearly, • Create Accountability Benefits Overview: Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following: • Medical, dental & vision, • Hospital plans, • 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available, • Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents), • Company paid Short and long-term disability, • Health & Dependent Care Spending Accounts (HSA & DCFSA), • Transportation benefits, • Employee Assistance Program, • Tuition Assistance, • Time Off/Leave (PTO, Allegis Group Paid Family Leave, Parental Leave) Salary Range: $57,400 $86,000 The position is bonus eligible Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email Lauren Lara at llara@allegisgroup.com or call 410-579-3526 for other accommodation options. City of LA • Qualified applicants with arrest or conviction records will be considered for employment in accordance with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and the California Fair Chance Act. City and County of San Francisco • Qualified applicants with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance and the California Fair Chance Act.

Job Description Pick up the phone. Win the screen. Grow the brand. Are you a sharp, persuasive seller who can build real relationships through a phone, a screen, and a well-crafted email? BGD Promo is hiring a Foodservice Distributor Sales Representative to grow our footprint across the East Coast - primarily through virtual selling, supported by smart, targeted travel. WHO WE ARE BGD Promo is part of the Arch Promo Group, a division of Confluent Holdings. We help foodservice operators - restaurants, schools, healthcare, and hospitality - extend their brand into the hands of their guests through high-quality branded promotional products. Our distributor partners are how we get there. You're how we keep them engaged, equipped, and selling our line every day. YOUR MISSION Run an East Coast distributor territory from our Baltimore office through a smart mix of phone, video, email, and CRM-driven outreach. Build trusted relationships at scale, train DSRs virtually, run engaging product demos over video, and selectively show up in person for the trade shows and meetings that matter most. This is modern selling - with the brand muscle and product portfolio to back you up. WHAT YOU'LL OWN • Virtual Distributor Partnerships. Build trust with buyers, sales managers, and DSRs through consistent, high-quality phone and video engagement., • Sales Strategy. Develop and execute annual and quarterly plans that hit volume, revenue, and margin goals across your distributor accounts., • Video Demos & Virtual Selling. Run polished product demos and pitch meetings over Zoom, Teams, or whatever the customer uses - and make them as compelling as an in-person walk-through., • DSR Training. Deliver virtual training sessions that equip distributor sales teams to confidently sell our line every day., • New Business Development. Prospect, qualify, and close new distributor accounts and placements through outbound calls, video meetings, and digital outreach., • Market Intelligence. Track competitor moves, pricing shifts, and industry trends - and feed that intel back to leadership., • Strategic Travel. Travel <50% for trade shows, key distributor visits, and high-impact customer meetings. Quality over quantity., • Clean Pipeline. Maintain disciplined CRM hygiene and report against KPIs that drive the business forward.WHAT YOU BRING, • 3+ years of sales experience in foodservice distribution, food brokerage, or as a manufacturer's rep - virtual or inside sales experience strongly preferred, • Proven ability to build and maintain real relationships across procurement, sales, and operations - without always being in the room, • Confidence and polish on video - you can run a demo, a pitch, or a training session over Zoom/Teams as effectively as in person, • Experience managing annual sales plans, distributor program reviews, and KPI-driven performance tracking, • Strong CRM discipline (Salesforce, HubSpot, or similar) and Microsoft Office proficiency, • Excellent verbal and written communication - clear, persuasive, and quick on email and phone, • Self-direction and time management - you can run a productive day from a desk without anyone watching the clock, • Bachelor's in Business, Marketing, Communications, or related (equivalent experience welcome), • Comfort representing BGD Promo at trade shows and in-person customer meetings (10–20% travel), • Valid driver's license with a clean driving recordWHY YOU'LL LIKE IT HERE At Confluent Holdings, our North Star is to enable others - our team, our customers, our vendors, and our communities - to be their best every day. We back that up with a team that values integrity, clear communication, and the entrepreneurial drive to make things better. We're "one team committed to our customers," and we mean it. You won't be a number here. You'll be a name. THE LOGISTICS This roles home office is in our Baltimore, MD location, with the majority of selling activity conducted virtually (phone, video, email, and CRM). Travel is less than 50% - for trade shows, key distributor visits, and high-priority customer meetings. Schedule flexibility is required to support occasional events and customer demands outside standard hours. PPE (safety glasses and closed-toe shoes at minimum) is required during plant or warehouse visits. READY TO ROLL? Apply through this posting. Bring your hustle and your headset. Let's grow something together. Confluent Holdings is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.