Product Information Management Assistant
29 days ago
Ontario
Job DescriptionBenefits: • 401(k) matching, • Dental insurance, • Health insurance, • Paid time off The goal: a clean, optimized, high-performing product catalog with consistent data and strong marketplace execution. Primary Responsibilities Product Data Maintenance (Salsify / PIM Systems) • Enter, update, and validate product attributes (dimensions, bullets, materials, UPCs, care instructions)., • Ensure attribute completeness in line with inheritance rules and channel requirements., • Set up new SKUs, variations, collections, and structure in Salsify., • Identify missing or incorrect data and resolve in collaboration with PIM Lead and overseas teams., • Support content enrichment, including descriptions and brand voice alignment.Coordination with Overseas Team, • Communicate daily/weekly with overseas product data, sourcing, and content teams., • Provide clear instructions, attribute templates, task updates, and follow-up notes., • Ensure data sent from overseas is accurate, formatted correctly, and delivered on schedule., • Act as a bridge between overseas teams and internal departments for catalog updates.Digital Asset & Server Folder Organization, • Upload, label, and categorize images, swatches, 3D files, and marketing assets in Salsify and server folders., • Maintain a consistent, logical folder structure in shared drives to support cross-department efficiency., • Ensure assets meet marketplace requirements (size, naming, orientation).Channel Readiness & Syndication Support, • Prepare SKUs for publication by ensuring all required fields are complete per channel., • Monitor readiness scores and correct deficiencies before syndication., • Assist with publishing products to Amazon, Walmart, Wayfair, Shopify, Target (Asenda), etc., • Track syndication errors and assist in resolving blockers.SEO & Listing Optimization, • Conduct basic keyword research to support SEO optimization for marketplace listings., • Write or edit copy for titles, bullet points, search terms, and product descriptions., • Ensure copy aligns with brand voice and meets each marketplaces guidelines., • Support A/B testing recommendations for SEO improvements.Reporting & Catalog Accuracy, • Support weekly snapshot reporting (conflicts, missing attributes, listings under maintenance)., • Update internal SOPs, compliance checklists, and documentation., • Identify data gaps and underperforming content.Marketplace Issue Support, • Assist with resolving suppressions, pricing conflicts, compliance rejections, and attribute violations., • Track issue logs and follow marketplace support tickets to resolution.Cross-Functional Collaboration, • Work with Product Development, Marketing, and eCommerce teams to ensure data accuracy., • Communicate proactively when information is missing, unclear, or needs verification. Skills & Requirements Technical Skills • Experience with PIM systems (Salsify preferred)., • Strong data accuracy and attention to detail., • Basic SEO knowledge, including keyword research and marketplace copywriting., • Familiarity with eCommerce marketplaces (Amazon, Walmart, Wayfair, Shopify)., • Proficiency with Excel/Google Sheets (VLOOKUP, filters, cleanup tools)., • Ability to maintain organized server folder structures., • Ability to coordinate tasks and follow up with overseas teams.Soft Skills, • Highly organized, task-oriented, and detail-focused., • Strong written and verbal communication., • Comfortable asking for clarification and escalating data inconsistencies., • Ability to follow structured SOPs and maintain consistent workflows., • Strong sense of urgency with a commitment to accuracy. Salary Range is $20.00 to $23.00 per hour