Human Resources Benefits Manager
4 days ago
Greensboro
Salary: $91,133.00 - $125,000.00 Annually Location : 201 West Market Street Greensboro, NC Job Type: Full Time Job Number: 04059 Department: Human Resources Opening Date: 04/29/2026 Closing Date: 5/13/2026 11:59 PM Eastern GUILFORD COUNTY GOVERNMENT Empower Successful People to thrive in a Strong Community supported by Quality Government Transparency & Communication | Equity & Inclusion | Accountability Service & Outcomes Excellence | Our People Matter Description ABOUT THE OPPORTUNITY Guilford County Human Resources is seeking a dynamic Benefits Manager with a passion for public service and considerable experience in administering and evaluating employee benefits plans, programs, and policies. The next Benefits Manager will continue to be an advocate for employee wellness and ensure that our benefit offerings are well managed and meet our employees' needs. The ideal candidate will be innovative in developing employee benefit offerings and in keeping us as the employer of choice in local government. GENERAL STATEMENT OF DUTIES Performs complex professional, administrative, and supervisory work as the HR Manager of the Benefits division of the Human Resources Department. DISTINGUISHING FEATURES OF THE CLASS An employee in this class is responsible for managing all aspects of the human resources benefits division. Work includes supervision of professional, technical, and clerical staff, and management of the employee benefits function. This employee serves as a member of the human resources executive team and participates in developing communications, strategies, and objectives for the Human Resources Department. Work is measured according to broad objectives and is reviewed through ongoing dialogue and status updates. Work is performed under the general supervision of the Human Resources Director. Examples of Duties DUTIES AND RESPONSIBLITIES Essential duties and responsibilities include, but are not limited to: • Develop, implement, administer, and maintain benefits programs, policies, and procedures., • Develop benefits communications and counsels employees on benefits related issues., • Process employee enrollment/change paperwork, and conduct employee orientation meetings., • Conduct follow-up surveys, questionnaires, etc. to measure the effectiveness of information provided at orientation and during open enrollment., • Ensures programs meet employee needs, comply with legal requirements, and are cost effective., • Develop, recommend and implement changes in administration of employee benefits and strategy planning for benefit plans. Focus on, create and communicate programs with proactive steps of cost containment, e.g. wellness programs, life style changes. Partner with healthcare or wellness providers to create programs, incentives, informational literature, etc. to help control the cost of benefits by creating opportunities for employees to become healthier., • Manage the Benefit Team including providing appropriate training, conduct performance evaluations, assign projects, maintain quality assurance, document procedures and implement new administrative processes to achieve efficiency and ensure accuracy., • Update summary plan descriptions and applicable policies to ensure accuracy of administration in plan documents., • Ensure administrative compliance with numerous federal and regulatory requirements relative to employee benefit plans., • Manage open enrollment process by creating and implementing a project plan, delegating tasks and creating open enrollment documentation and employee communication materials. Conduct employee benefit info meetings. Input and manage HRIS to ensure accuracy., • Ensure that project/department milestones/goals are met and adhering to approved budgets., • Thorough knowledge of the human resources function and its impact on the organization., • Thorough knowledge of methods and techniques for developing human resources programs related to employee benefits., • Knowledge of current office practices and procedures., • Supervisory skills including work planning, assigning, and reviewing the work of subordinate staff., • Effective oral and written communication and listening skills., • Strong organizational skills., • Strong presentation skills., • Strong analytical, strategic thinking, and problem solving skills., • Ability to understand a variety of complex problems and generate creative solutions., • Ability to understand personnel policies and procedures, interpret, and apply them to specific situations., • Ability to apply sound judgement and discretion in handling confidential human resources issues. MINIMUM QUALIFICATIONS Master's degree in human resources, public administration, business, or a related field, and three years of professional human resources experience and three years of supervisory experience OR Bachelor's degree in human resources, public administration, business, or a related field and five years of professional human resources experience with three years of supervisory experience. Preferred Qualifications • Four years of professional Human Resources experience., • Two years of HR benefits management experience., • Two years of supervisory experience., • SHRM-CP, SHRM-SCP, PHR, or SPHR certification., • Experience performing self-insured benefits plan administration. Supplemental Information Physical Requirements Work in this position is primarily sedentary, exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently. Sedentary work involves sitting most of the time, but walking and standing are also required. Must have the visual acuity to prepare and analyze data and figures, perform extensive reading, and operate a computer terminal. May Require Driving This position may require driving a County owned or personal vehicle to conduct County business, such as but not limited to, attending conferences, meetings, or any other County related functions. Motor Vehicle Reports may be verified for valid driver's license and that the driving record is compatible with the county's driving criteria. If a personal vehicle is operated for County business, proper insurance must be maintained as per Guilford County's vehicle use policy. Special Note: This generic class description gives an overview of the job class, its essential job functions, and recommended job requirements. However, for each individual position assigned to this class, there is available a completed job questionnaire with a physical abilities checklist which can give further details about that one specific position. Those documents should be reviewed before initiating a selection process. They can provide additional detailed information on which to base various personnel actions and can assist management in making legal and defensible personnel decisions. Guilford County is committed to providing Equal Employment Opportunity (EEO) to employees and applicants for employment regardless of color, religion, sex, national origin, age, disability, genetic information, sexual orientation or political affiliation. The County is committed to complying with all applicable federal, state and local laws that pertain to employment, and to providing a work environment that is free from discrimination of any kind. If you need an auxiliary aide, make the request forty-eight (48) hours in advance of the time the accommodation is needed by calling 336-641-3324. We are excited about the opportunity of having you as a prospective new employee! You probably already know our county is a wonderful county to live in, but did you know it is also a wonderful place to work? Below are a few of the reasons why we love working for Guilford County. We offer Health Insurance (UnitedHealthCare) to all benefitted employees working a minimum of 20 hours per week. The shared cost of the premium is based on scheduled/budgeted hours. If you are a full-time employee working 40 hours a week you can expect to pay less than $35 a month for medical coverage, dental coverage for $4 a month and vision coverage for $5 a month. That's less than $45 a month for medical, dental & vision coverage; that's unheard of. Telehealth UHC Virtual Visits are available to you with no copay or out of pocket expense. We are excited to inform you Guilford County has an Employee Wellness Center (24/7 access) with strength training equipment, cardio machines and a group exercise room with virtual or in person coaching from our Wellness Specialist! Employee Assistance Program, 100% funded by the county. A superb benefit for you and your family absolutely free. Confidential help with personal or work-related issues. 13 paid holidays, 12 sick days, and 12 vacation days a year. That's 37 paid days a year, totaling almost 2 months of paid time off. Employer contributes 5% into your 401(k) - no match required. Enrollment in the State Retirement Plan by contributing 6%. Longevity pay beginning at five years of service. We provide a $10,000 Life and AD&D benefit to eligible employees. Flexible spending accounts (FSA) allow you to set aside tax-free dollars for health care and dependent care. Voluntary Life, AD&D, Short-Term and Long-Term Disability. 01 Please select the highest level of education you have completed All education and certifications must be listed in the Education section of the employment application. Transcripts may be required to verify educational qualifications. • No formal education, • Some High School, No Diploma/GED, • High School Diploma or GED, • Associate's Degree (AA, AS), • Bachelor's Degree (BA, BS), • Master's Degree (MA, MS, MBA, etc.), • Professional degree (JD, MD, DVM, etc.) Do you have a Master's degree in human resources, public administration or business? All education and certifications must be listed in the Education section of the employment application. Transcripts may be required to verify educational qualifications. • Yes How many years of progressively responsible professional human resources experience do you have? , All experience must be documented in the Work History section of the application. Failure to do so may result in the application being considered incomplete. • N/A or no experience, • Less than 1 year of experience, • 1 year but less than 3 years of experience, • 3 years but less than 5 years of experience, • 5 years but less than 7 years of experience, • 7 years but less than 10 years of experience How many years of HR supervisory or management experience do you have? All experience must be documented in the Work History section of the application. Failure to do so may result in the application being considered incomplete. • N/A or no experience, • Less than 1 year of experience, • 1 year but less than 3 years of experience, • 3 years but less than 5 years of experience, • 5 years but less than 7 years of experience, • 7 years but less than 10 years of experience Please clearly describe your progressively responsible professional human resources experience. Experience referenced only on a résumé will not be considered. All experience must be documented in the Work History section of the application. Failure to do so may result in the application being considered incomplete. 06 This position requires verification of education through official transcripts. Are you able to provide transcripts upon request? • Yes Guilford County requires employees to reside within a two-hour driving radius of Guilford County.Do you currently meet this residency requirement, or are you willing and able to relocate to meet it if selected? Important:Failure to meet or agree to meet the residency requirement may result in disqualification from further consideration. • I currently reside within a two-hour driving radius of Guilford County, • I am willing and able to relocate to meet the two-hour residency requirement I understand that all Required Competencies, Work history and Credentials and Education must appear on the application in the Education and Work Experience sections of the application form to receive consideration during the selection process. Resumes will not be accepted in lieu of completing the application, "See Attached Resume or an Embedded Text Resume" will be considered incomplete and will not be processed. • Yes