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Job Description Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care. We are seeking a compassionate, organized, and detail-oriented Referrals Navigator to support patients and clinical teams and when necessary navigate patients through the health care system from the initiation of the referral, to obtaining prior authorization, scheduling appointments and tracking and following up on results. Duties and responsibilities • Works in close partnership with the clinical teams to manage all aspects of external referrals., • Obtains prior authorization for referrals when necessary., • Makes appointments and any additional referral arrangements with patient referral sites., • Documents all aspects of the referrals process in the patient’s Electronic Health Record and communicates with referring clinicians when patients cannot be reached., • Educates patients related to requirements of referrals, referral sites/ locations and/or appointment specifics., • Works with the Referrals Supervisor to educate clinicians on changes to the referrals process., • Works with the Referrals Supervisor, Executive Management and Department Chairs to identify Performance Improvement needs and strategies for managing, tracking and following up on referrals., • Manages a system for follow up of referrals, by maintaining a searchable database, as directed by the Referrals Supervisor., • Works with teams and individual providers to clarify access issues, or other barriers for particular referrals or groups of referrals., • Familiarizes self with and acts as an expert related to insurance practices and coverage or referrals by various payer sources., • Ensures patient confidentiality, and provides patients with needed information., • Performs other necessary duties as required by FHCHC to achieve the goal of providing high quality services and primary health care, • Providing coverage for departments under operations portfolio (i.e. front desk) as necessary, including extended leaves Qualifications • One year of experience in a health care setting required, • Referrals experience preferred, • Principles of proficient data entry, preferably using a database such as Excel and/or Access, • Excellent communication skills, pleasant attitude, ability to accept constructive criticism, and an ability to work well with staff and patients, • Fluency in English and Spanish required. Technical Qualifications • High School diploma, • Computer skills What we offer: • Comprehensive Medical, • Health Savings Account (HSA), • Vision and Dental Insurance, • Paid Life Insurance, • Paid Holidays, • Generous Paid Time Off (PTO), • 403(b) Retirement Plan with Employer Match $alary: $23.19 (salary is commensurate with qualifications & experience) OUR CULTURE At Fair Haven Community Health, our culture is at the heart of everything we do. We are committed to improving the health and well-being of the communities we serve through equitable, high-quality, patient-centered care that is culturally responsive American with Disabilities Requirements: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Powered by JazzHR XUjre7TDSY

Job Description Education and Career Navigator IRIS is a dynamic immigrant services agency. We serve people from all over the world who are starting new lives in Connecticut and are on the path to self-sufficiency. IRIS’s mission is to welcome refugees and other immigrants, help them rebuild their lives, pursue their dreams, and contribute to the vitality of their communities. We envision a society where all immigrants are valued, respected, and able to thrive. Are you passionate about helping immigrants and refugees achieve their education and career goals? IRIS (Integrated Refugee & Immigrant Services) is seeking a collaborative, organized, and mission-driven Education and Career Navigator to support participants enrolled in the IRIS Advancement Pathways (IAP) Program. ABOUT THE ROLE The Education and Career Navigator supports participants in the IRIS Advancement Pathways program by helping low-income, limited English proficient adults move toward education, training, employment, and self-sufficiency goals. This position is part of the IRIS Advancement Pathways team and works closely with the IAP Program Manager, Workforce Navigator, Intake, Data and Referral Specialist, ESOL instructors, adult education partners, workforce partners, and community providers. The Navigator helps participants understand their options, identify barriers, connect to appropriate services, and follow through on their Self-Sufficiency Plans. The role is focused on education and training navigation, service-plan follow-up, referral coordination, participant engagement, workshops, documentation, and helping clients move through a connected pathway from English learning and basic skills toward training, employment, career advancement, and long-term self-sufficiency. This role complements the Workforce Navigator position by strengthening the education, training, referral, and follow-up components of IAP, while also supporting job readiness and employment-related goals when appropriate. WHAT YOU'LL BRING TO THE ROLE We are looking for someone who is passionate about empowering immigrants and refugees through education and workforce pathways and who brings: • A commitment to immigrant integration, adult education, workforce development, and economic mobility., • Strong relationship-building skills and the ability to effectively engage participants, staff, and community partners., • Experience supporting individuals from diverse cultural and linguistic backgrounds., • Strong organizational skills and the ability to manage multiple participants' needs while maintaining accurate documentation., • Excellent verbal and written communication skills., • The ability to work both independently and collaboratively within a team environment., • A commitment to anti-racism, cultural humility, trauma-informed practices, and IRIS's mission. Qualifications • Bachelor's degree in Human Services, Social Work, Education, Workforce Development, Counseling, Public Administration, or a related field preferred., • Minimum of 2-3 years of experience in case management, adult education, workforce development, immigrant and refugee services, social services, community navigation, or a related field preferred., • Experience working with refugees, immigrants, limited English proficient adults, or culturally diverse communities strongly preferred., • Knowledge of adult education, ESOL programs, workforce development systems, vocational training programs, credential evaluation processes, or community college pathways preferred., • Experience facilitating workshops, trainings, or group sessions preferred., • Comfort using Microsoft Office, spreadsheets, case management databases, online learning platforms, and digital communication tools., • Bilingual or multilingual abilities preferred. WHAT YOU'LL DO Participant Navigation and Service Planning • Support participants in developing, understanding, and following through on their Self-Sufficiency Plans., • Help participants identify short-term and long-term goals related to English learning, adult education, training, employment, career advancement, and self-sufficiency., • Maintain regular contact with assigned participants to support progress, identify emerging needs, and help remove barriers., • Work with participants to break larger goals into practical next steps and timelines., • Coordinate with the IAP Program Manager and Workforce Navigator to ensure participants receive the right combination of education, employment, and support services. Education and Training Navigation • Help participants access ESOL, adult education, GED, digital literacy, vocational training, certification programs, credential evaluation referrals, community college pathways, and other education or training opportunities., • Support participants with applications, enrollment steps, documentation, placement testing, orientation, and follow-up with education or training providers., • Help internationally trained participants understand and access possible next steps related to credential evaluation, re-training, career transition, or alternative pathways such as online learning using the Upwardly Global platform., • Track participant engagement, attendance, progress, and outcomes related to education and training activities., • Build working relationships with adult education providers, training programs, community colleges, and other education partners. Job Readiness and Career Support • Provide individual and group support related to resume development, job applications, interview preparation, workplace expectations, digital job search tools, and professional communication., • Facilitate or co-facilitate job readiness, financial literacy, and career pathway workshops., • Support participants who are preparing to enter the workforce or move from education/training into employment., • Coordinate with the Workforce Navigator on participants who need job placement, employer connections, retention support, or job upgrading., • Help participants understand how education, training, English language development, and employment goals connect to longer-term economic mobility. Referral Coordination and Barrier Reduction • Identify barriers that affect participants’ ability to engage in education, training, employment, or program services., • Coordinate referrals to internal and external supports, including transportation, childcare, food assistance, housing resources, public benefits navigation, financial literacy, health and wellness supports, and other community services., • Follow up on referrals to determine whether participants were able to access services and whether additional support is needed., • Communicate with partners and providers to support warm handoffs and reduce gaps in service., • Document referral outcomes and participant progress in required systems. Participant Engagement and Workshops • Support participant engagement through regular check-ins, reminders, group sessions, workshops, and follow-up communication., • Help develop and maintain workshop materials related to education pathways, job readiness, financial literacy, digital skills, and community navigation., • Support group activities that help participants build confidence, understand U.S. systems, and take practical steps toward their goals., • Assist with outreach and program events that support enrollment, retention, and participant success. Documentation, Data, and Compliance • Maintain accurate and timely case notes, service records, referrals, Self-Sufficiency Plan updates, workshop participation records, and outcome documentation., • Have a full understanding of the grant requirements, parameters, and benchmarks., • Enter participant services, goals, referrals, follow-up activities, education activities, and outcomes in ClientTrack and other required tracking systems., • Support preparation of data and documentation needed for program reporting, quality assurance, and contract compliance., • Ensure participant information is handled in accordance with confidentiality, data security, and program requirements. Program Coordination and Team Collaboration • Participate in team meetings, case coordination, supervision, and program planning., • Provide updates on participant progress, barriers, referrals, and service needs., • Coordinate closely with the IAP team members, employment staff, and other IRIS programs., • Contribute to workflow development, continuous program improvement, and the strengthening of IAP systems., • Represent IAP with community partners as assigned. Essential Functions • Frequent interaction with participants, community partners, educational institutions, and workforce development providers., • Ability to conduct workshops, meetings, orientations, and participant activities that may require extended periods of standing and movement., • Ability to travel locally for participant meetings, partner meetings, outreach activities, workshops, and community-based service delivery., • Ability to work effectively in office, virtual, and community settings while maintaining participant engagement and service quality. REPORTS TO IAP Program Manager BENEFITS Competitive salary and comprehensive benefits package including health, dental, vision, paid time off, holidays, life insurance, disability insurance, and eligibility for participation in the IRIS retirement plan. Location: New Haven (Primary) and Hartford, Connecticut (Hybrid) - Regular in-person work is required, along with occasional local travel throughout the service area Salary: $27.81 per hour; $57,845.00 Annually Job Type: Full-Time Hourly (Non - Exempt), 40 hours/week, Biweekly Payroll Working Conditions

Job Summary: The nurse navigator is a key member of the Heart Failure Team, providing for time-sensitive cardiac nursing expertise followed by continued clinical oversight and care coordination for patients admitted with a diagnosis of heart failure within the hospital.

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Education and Career Navigator Education Full Time New Haven, CT, US 5 days ago Requisition ID: 1012 Education and Career Navigator IRIS is a dynamic immigrant services agency. This role complements the Workforce Navigator position by strengthening the education, training, referral, and follow‑up

Integrated Refugee & Immigrant Services (IRIS) in New Haven, CT, seeks an Education and Career Navigator to guide participants through ESOL, adult education, GED, and training opportunities.

IRIS is a dynamic immigrant services agency in New Haven, CT seeking an Education and Career Navigator. The navigator supports plan development, enrollment steps, and follow-up, while maintaining thorough documentation and providing job readiness and referral coordination to advance #J-18808-Ljbffr

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Education and Career Navigator Education Full Time New Haven, CT, US Education and Career Navigator IRIS is a dynamic immigrant services agency. ABOUT THE ROLE The Education and Career Navigator supports participants in the IRIS Advancement Pathways program by helping low-income, limited English pro

Job Description Daymark Health is a value-based oncology company redefining the cancer care experience for patients, providers, and health plans. Daymark's comprehensive, personalized cancer care platform empowers patients with dedicated care navigation, symptom-focused support, behavioral health care, and social resources. Combined with evidence-based health interventions and a hybrid in-person + virtual care model, Daymark is improving the overall cancer experience for patients, providers, and health plans – and setting a new standard in cancer care. Daymark's groundbreaking approach is led by CEO Dr. Justin Bekelman, a pioneer in transforming cancer care, alongside some of the nation's foremost leaders in oncology and value-based care. Daymark Health is backed by Maverick Ventures, Yosemite, Oncology Ventures, Healthier Capital, Blue Venture Fund, and Healthcare Foundry. 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You'll provide comprehensive support throughout the oncology care journey, from screening to survivorship or end-of-life care, offering clinical and care coordination as needed. On a day to day basis, this may include: • Clinical Support: You'll provide consultative support over the phone, email, or video and be available for urgent clinical escalations when required., • Symptom Triage: You will triage the responses to our Symptom Survey as well as all other inbound reported symptoms, supporting the patient yourself where possible and escalating to a Nurse Practitioner as needed., • Care Navigation: You will proactively identify and address additional patient needs, including care coordination, nutritional support, discharge planning, and provider referrals., • Patient Education: For patients who are new to either their diagnosis or Daymark, you'll help them understand their diagnosis, Daymark Health's care offerings, and the best next steps to take., • Relationship Building: You will establish strong, trusting relationships with patients and their care networks by prioritizing empathy and active listening in every interaction., • Integrated Care Coordination: You'll work closely with the rest of the clinical team supporting Daymark patients (including Nurse Practitioners, Medical Directors, and Social Workers) to ensure top-quality care and alignment on clinical protocols. You'll also collaborate with non-clinical Health Partners to address social determinants of health, such as food security and transportation access., • Operational Excellence: You'll adhere to Daymark's policies, procedures, and documentation standards, collaborating with the Clinical Operations team to ensure the most effective use of our systems, tools, and technology. WHAT WE ARE LOOKING FOR: • Experience: A Bachelor of Science Degree in Nursing is required, along with a compact unrestricted registered nurse (RN) license (or ability to obtain) and licensure in Rhode Island (or are willing to be licensed in RI). Additionally, you have at least 3 years of nursing experience, including 2 years in oncology nursing. You are passionate about helping patients understand the benefits of palliative care., • Qualifications: Oncology-related certifications such as Oncology Certified Nurse (OCN), Advanced Oncology Certified Nurse (AOCN), Advanced Oncology Certified Nurse Specialist (AOCNS), or Certified Case Manager (CCM) are strongly preferred or will be obtained within 2 years of hire., • Comfort with Technology. You're comfortable using Slack, Zoom, Google Suite, and EHR systems., • Strong relational skills. You have an uncanny ability to establish rapport and work effectively with diverse populations including health care providers, clinical staff, patients, and family members., • Bias to action: You don't wait for someone to tell you what to do. You know how to identify and prioritize your initiative's needs and do what it takes to ensure that urgent and important needs are acted on immediately., • Patient-Centric Approach: You prioritize the patient experience and demonstrate a deep commitment to Daymark's mission., • Organizational Skills: You excel at multitasking and thrive in fast-paced environments while maintaining meticulous organization in communications and documentation., • Communication Skills: You are an effective listener and communicator, skilled at building rapport and fostering strong working relationships with patients and colleagues., • Adaptability: You are comfortable with change and ambiguity and have a proven track record of success in dynamic environments. This is a full time, remote role. The hours are Monday through Friday from 8:30 AM to 5 PM Eastern Time. Note: Preference may be given to local candidates who are able to commute to our RI office once a week for team meetings. 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