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Job Overview: The Mobile Enrollment & Outreach Specialist plays a critical role in expanding access to health insurance, supporting in-person outreach efforts, and ensuring communities receive timely and effective enrollment assistance. This role involves traveling across the state to community events and organizations, engaging in-person with underserved populations, providing enrollment assistance, and collaborating with internal and external teams to strengthen Access Health CT’s mission. Post open enrollment, this position will switch focus from in-person assistance to office work resolving customer 1095-A issues and other customer service issues. The Mobile Enrollment and Outreach Specialist is a dual role that combines expertise in enrollment with community outreach. The ideal candidate is adaptable, customer-focused individual who is willing to travel throughout the state regularly and will do well in both community-facing and operational roles. Responsibilities: Enrollment Services • Independently provide in-person enrollment assistance at community events, job centers, fairs, and high-need locations across the state., • Assist individuals and families with completing applications with high attention to detail and accuracy - Utilize AHCT worker portal equipment and systems for enrollment procedures., • Provide comprehensive information about healthcare options to consumers, • Address questions and concerns from potential enrollees and members of the community, • Conduct educational presentations to inform individuals and groups specifically about the enrollment process, • Maintain detailed records of all interactions and enrollment progress, • Assist individuals and families in completing applications and troubleshooting enrollment challenges, • Ensure culturally competent communication, supporting diverse communities in accessing health coverage., • Collaborate with navigators, community partners, and outreach staff to support events and expand community engagement efforts as on-site experts and at community locations., • Collect surveys, testimonials, and feedback from consumers at events and report insights to the outreach team., • Track common enrollment barriers or questions faced by consumers and report trends to improve outreach messaging., • Serve as an extension of the outreach team to identify new opportunities for partnerships or engagement. Location Management • Work at assigned static locations including Navigator sites and permanent facilities on a monthly rotation., • Serve as a mobile resource to ensure timely enrollment support and access especially for underserved populations., • Travel throughout the state to meet community needs, ensuring a broad and flexible presence statewide., • Serve various Connecticut communities including but not limited to: Bridgeport, Hartford, New Haven, Stamford, Danbury, Fairfield, Norwalk, Norwich, Bristol, Enfield, Groton, Hamden, Manchester, Meriden, Middletown, Milford, Stamford, Stratford, Torrington, New Britain, New London, Waterbury, West Hartford, West Haven, Willimantic and other major cities., • Maintain workspace cleanliness and organization., • Follow all facility-specific protocols and procedures. Communication and Reporting • Maintain clear communication with Manager, supervisors, and consumers., • Track and report daily enrollment statistics in reporting tool., • Maintain weekly reports on event participation, enrollment metrics, and community feedback., • Update HubSpot with contacts, partners, and leads., • Collaborate with other enrollment team members for follow-up coordination., • Document all consumer interactions and enrollment progress in worker portal., • Update CRM when collaborating with operations department., • Participate in regular team meetings and updates. Health and Safety Protocols • Implement and maintain COVID-19 safety protocols., • Maintain sanitation standards between appointments with consumers, • Ensure compliance with all safety guidelines and requirement 1095-A Issue Resolution & Enrollment Issues • Resolve 1095-A and/or other customer service issues using the following process: collect customer information, clarify the customer’s complaint, analyze customer needs, determine the cause of the problem; select and explain the best solution to solve the problem; complete correction or adjustment; follow-up to ensure resolution., • Utilize Worker Portal/Admin Tool/1095 Portal (HIX Systems)/Utility tool/Dispute portal to resolve escalated issues., • Log customer calls, case details and resolutions in the CRM., • Utilize all information sources appropriate to solve the 1095-A issues. These sources include, but are not limited to, insurance carriers, the Exchange’s legal department, and other Exchange departments., • Make outbound calls to consumers regarding their outstanding verification documents., • May also assist with consumer enrollment issues. Competencies: • To perform the job successfully, an individual should demonstrate the following competencies:, • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully., • Oral Communication - Listens and gets clarification; Responds well to questions., • Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; able to read and interpret written information., • Teamwork - Balances team and individual responsibilities; contributes to building a positive team spirit., • Professionalism - Accepts responsibility for own actions; follows through on commitments., • Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality., • Dependability - Follows instructions, responds to management direction; commits to additional work hours when necessary to reach goals. Qualifications: • Requires Associate degree in a relevant field or related equivalent experience., • 5+ years’ relevant experience in community service, outreach, case management, customer service or non-profit work., • Valid CT Driver’s license, • Reliable, registered, and insured vehicle for travel between locations. Insurance must meet CT’s minimum required liability coverage of Third-Party Liability: $25,000/$50,000; Property Liability: $25,000., • Ability to work evenings and weekends as needed for events/presentations/committee meetings/etc., • Experience working with diverse populations, including Medicaid and uninsured individuals., • Strong problem-solving skills and ability to navigate consumer enrollment challenges., • Excellent communication and interpersonal skills., • Advanced oral and written communication skills, as well as presentation skills., • Comfortable in front of large audiences in-person and virtually., • Ability to maintain confidentiality and handle sensitive information., • Strong skills in Microsoft office and Google docs., • Detail-oriented with strong organizational skills. The following qualifications are preferred, but not required: • Bilingual, • BA or BS in Social Worker/Services or related health degree, • Knowledge of Access Health CT insurance., • Previous experience using CRM systems (e.g., HubSpot) to track engagement., • Experience conducting outreach in high-need communities., • Familiarity with social determinants of health and how they impact access to care. Physical Demands: the physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to drive, sit, hear, stand, use hands to type data, and utilize a phone or other electronic communication devices. This employee may have to operate business machines and occasionally lift supplies and materials up to 30 lbs. Work Environment: Requires evening and weekend work to support community events. Frequent travel across the state. Site location noise and activity varies. In-office days are Tuesdays and Wednesdays if not otherwise engaged. The noise level is low to moderate. Moderate stress levels at times. PI1c83a522da1c-25405-39367211

Find your next job here! Will train the right candidate! Average salaries from $20 - $37/Hr, full time and part time shifts available now! Hiring for: Patient Navigator.

Cystic Fibrosis Clinic Nurse Navigator. Functioning within the context of the framework for professional nursing practice, the Cystic Fibrosis Clinic Nurse Navigator is a registered nurse experienced in patient throughput, preventing transitional care gaps, and resolving issues to enhance the qualit

The Stroke Nurse Navigator utilizes advanced nursing skills and knowledge to comprehensively coordinate care for a defined patient population to facilitate the continuum of care. The Stroke Nurse Navigator is accountable for facilitation and management of care including providing direct education to

Job Description Be the Bridge to Change! As a Street Outreach Case Manager, your mission is to help individuals facing mental health or substance use challenges secure stable housing and rebuild their lives. If you’re passionate about making a real difference and believe that everyone deserves a second chance, this is your opportunity to be the change. Every day, you’ll be out in the community—on the streets, in shelters, libraries, emergency rooms, and other public spaces—meeting people where they are. You’ll work closely with service providers to break down barriers, open doors to vital resources, and help individuals take the next step toward stability and independence. Location: Hartford, CT Schedule: 40 hours per week, flexible days/hours – but expect at least three evening/weekend shifts for street outreach. Summer Hours (June 1-Nov 30) – M- 8a-4p; Tu, W, Th- 5a-1p; F-8a-4p Winter Hours (Dec 1-May 30) – M-F 7a-3p (Temporarily) Schedule is subject to change to accommodate client/program needs Why CHA? Community Housing Advocates (CHA) a parent company of Mercy Housing & Shelter and My Sister’s Place, two agencies who in 2018 united forces based on a common mission- combating homelessness and providing support to individuals and families in need. We provide safe housing, life-changing services that include medical care, management of financial affairs, short- and long-term housing and all the necessary tools to reclaim their independence. At CHA, you will be part of a team that truly makes a difference in the lives of those who need it most. What You’ll Be Doing · Build trust and connect individuals with services. · Provide hands-on support to connect people with safe shelter and long-term housing solutions. · Spearhead projects and initiatives with Greater Hartford Coordinates Access Network (CAN) and other community partners to bridge gaps in services. · Help clients access mental health, substance use treatment, and healthcare services. · Keep accurate records (data entry in CT HMIS) to track progress and ensure accountability. · Be a team player, collaborating with our Homeless Services Navigator to support individuals from homelessness to housing stability. · Conduct street outreach in all weather conditions—because the need doesn’t stop when it rains! In this role you are actively involved in changing someone’s life for the better. You will be an advocate, a beacon of hope, working with service providers to break down barriers and open doors for many. What We’re Looking For: · Flexibility – No two days are the same, and you’re ready for that! · A self-starter mindset – You thrive in the field and can make quick decisions independently. · Strong interpersonal skills – You’re great at building trust and setting healthy boundaries. · Comfort with technology – You’ll need to document interactions and track client progress. · Firsthand understanding of homelessness and/or behavioral health (lived experience is a plus!). · Physical ability to carry supplies and assist with client needs (lifting up to 20 lbs). Requirements: · Bachelor’s degree (B.A.) from an accredited college or university, preferably in Social Work or a related Human Services field (preferred). · Familiarity with homeless outreach and the Housing First model. · Experience in conflict resolution and mediation. · At least two (2) years of relevant work experience with a proven ability to effectively support clients. · Strong cultural competency to work with diverse populations. · Bilingual candidates are a plus! Licenses and Certifications · Must have a valid Connecticut driver’s license and clean driving record with proof of automobile insurance. What You Get in Return: · Compensation Starting at $21.00 · Generous Benefits package: Medical, Dental, 403b. Company Paid Short-Term & Long-Term Disability. Tuition Reimbursement. · Full-time employees receive 10 days of PTO (paid time off) per year, plus 11 paid holidays and one (1) Floating Holiday and 40 Hours of Accrued Paid Sick Leave. · Incentive Plan · Hands-On Experience! · Supportive Team Environment! Physical Demands: · This role involves occasional physical activity, including walking, sitting and light lifting. · Reasonable accommodations will be provided to support individuals with disabilities in performing essential job duties.

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We look forward to welcoming a nurse navigator to assist us in coordinating the care and improving the efficiency with which the people of Connecticut can access our neurosurgery programs. The nurse navigator is a central aspect of our program, interacting with patients, clinicians and staff across

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Outpatient nurse navigator will also collaborate with inpatient navigator team to provide coverage in hospital as needed. Nurse Navigator (RN) - Cardiac (Per Diem).

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Role Summary The Care Navigator supports patients by coordinating referrals, scheduling appointments, and resolving barriers to care.

A major healthcare provider in Connecticut is looking for a Neurosurgical Program Manager to oversee nurse navigators within the Neurosurgery service line.

Job Description Chowbus is a leading Asian restaurant technology SaaS platform, with deep roots in the North American market for years. Currently, we stand as a pioneering enterprise in the North American Asian Restaurant SaaS sector. Driven by precise market positioning and efficient product services, our business has achieved doubled growth annually, covering over 30 core states and 100 key cities across the U.S., and partnering with more than 10,000 Asian restaurants. We build tech ecosystems that help restaurants grow, serve with heart, and uplift their communities，our vision is to creat a world where culturally rooted food entrepreneurs thrive everywhere. The Sales Manager is responsible for bringing Chowbus' POS system to the local and regional restaurants. This role is focused on prospecting, building relationships, leading the sales cycle, and closing partnerships with prospective restaurants while promoting the Chowbus brand. By understanding our restaurants' unique needs, this role will develop a customized technology solution that helps the restaurants' business thrive. What You'll Focus On • Develop and maintain a deep understanding of the competitive landscape and determine how to best position Chowbus' restaurant technology in the market., • Research and qualify prospects that are a good fit for Chowbus' restaurant technology platform., • Engage in regular outbound prospecting via cold visits, calling, email, marketing campaigns, and other avenues., • Conduct demos and develop a solution that best meets the prospects' needs., • Successfully accomplish assigned KPIs and goals that include, but are not limited to, daily outreach quotas and newly onboarded partners per month., • Manage sales activities and results using Chowbus' CRM tool., • Excellent written and verbal communication required, • Proven collaboration and teamwork skills required, • Strong ability to sell and upsell products required, • Ability to adapt to ever-changing environments required, • Ability to learn and quickly become proficient with new technology required, • Proficient using collaborative and internal tools, or can learn them quickly required (Salesforce, Slack, LinkedIn Sales Navigator, Google Apps), • Bachelor's degree in business or relevant field preferred, • 1 year of relevant experience highly preferred, • A fair compensation package, • Medical, dental, and vision insurance, • 401(k), • 100% employer-paid Short-Term Disability (STD), • 100% employer-paid Life Insurance and option for additional employee-paid Life Insurance, • 100% employer-paid Accidental Death and Dismemberment (AD&D) Insurance and option for additional employee-paid AD&D Insurance, • Company holidays, • Birthday off, • Paid Parental Leave, • Flexible Paid Time Off (PTO), • Employee Assistance Program (EAP)