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Millennium Systems International is an exciting and dynamic software company based in Parsippany, NJ and was founded in 1987 to provide the beauty and wellness industry with forward-thinking, powerful management software and vital tools. We’ve built a company based on revolutionary technology, outstanding support, and more importantly, a strong passion to educate salon and spa owners on how to sustain success. Our software is utilized in thousands of salons and spas in over 36 countries, processes billions of dollars in transactions per year and is used by hundreds of thousands of users. Millennium Systems International is honored to have been named one of New Jersey's Top Workplaces for 2021-2025! We are searching for a Salesforce Developer to complement our team. The interview process requires travel to the NJ office. Upon hire, this is a remote position. Primary Objectives: * New development projects, transforming current standards in a rapidly changing environment. * Develop Lightning Web Components for both internal and external (Salesforce Experience Cloud) including CSS and Javascript as necessary. * Create working configurations, customizations and integrations with current and future tools. * Strengthen Salesforce Instance(s) by working alongside MSI Salesforce Team to increase code coverage, resolve errors, increase proper tests and general development best practices. * Generate test cases and perform unit testing for new and fine-tuned applications/code * Identify and close gaps between current and new innovative solutions. * Optimize Salesforce as a mainstay, balancing business needs with complex technical solutions. * Collaborates with project managers and leadership for all projects involving company data. * Addresses data-related problems regarding systems integration, compatibility, and multiple-platform integration. * Acts as a leader and advocate of data management, clean code, including coaching, training, and career development to staff. * Develops and implements key components as needed to create testing criteria in order to guarantee the fidelity and performance of the system. * Document new processes and implementations to maintain a current and accurate view of the developed processes. Qualifications: * Bachelor’s Degree in Information Technology, Computer Science, Engineering, Other equivalent technical degrees, or equivalent work experience. * 3-5+ years’ experience maintaining, supporting, and developing in a Salesforce.com Org with day to day business requirements. * Proficiency with declarative Salesforce development, including but not limited to objects, workflows, process builders, lightning app builder, approval processes, visual flows, email alerts, communities * Experience with Sales Cloud development with Salesforce CPQ, Lightning Web Components (LWC), and Apex * Experience with Salesforce API and Web Services, API Integrations (REST and SOAP) * Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in Salesforce.com * Able and willing to work independently and in a fast-paced environment with tight deadlines, with minimal supervision. * Ability to recognize and recommend needed changes in user and operations procedures including participation in code reviews. * Excellent interpersonal skills, as well as excellent communication skills, verbal and written to both technical and non-technical audiences. * Take initiative to recommend process improvements and demonstrate creative thinking * Knowledge and experience with Agile and DevOps methodologies * Experience with Salesforce Experience Cloud Strong Experience with the following is preferred but not required: * Salesforce Sales Cloud * Salesforce Revenue Cloud * Salesforce Service Cloud Salesforce Platform preferred certifications: * Salesforce Certified Administrator I * Salesforce Certified Platform Developer I * Salesforce JavaScript Developer I Medical, Dental, and Vision Benefits Your well-being is a priority! We offer subsidized Medical, Dental, and Vision plans, with coverage kicking in quickly. It's all about making sure you stay healthy, happy, and well-cared for. Life Insurance Peace of mind for you and your loved ones! We provide Life Insurance and Accidental Death & Dismemberment (AD&D). What’s even better? Millennium Systems International fully covers the entire cost, 100% on us! Long-Term and Short-Term Disability Insurance Stay secure no matter what life brings your way. Short-Term and Long-Term Disability insurance. And we’ve got your back, Millennium Systems International covers the full cost of Long-Term Disability at 100%. 401(k) Retirement Plan Plan for your future with confidence! You’ll be eligible to enroll in our robust 401(k) plan. When you do, you’ll enjoy a 100% match on up to 4% of your contributions, thanks to our Safe Harbor plan. It’s our way of helping you build a brighter tomorrow.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: The Director of Customer Success leads a high-performing organization that drives value realization, retention, and expansion across customers. This executive owns the end-to-end post‑sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to vertical specific priorities (e.g., risk & compliance, operational efficiency, customer experience, and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross-functionally with Sales, Operations, Product, Customer Care, and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Strategy & Leadership • Define and execute the vertical CS strategy, segmented by sub-vertical and customer tier, • Build, scale, and mentor a diverse team of Customer Success Managers and Directors., • Establish a value framework with finance-relevant KPIs, outcome maps, and executive communications (QBRs)., • Ensure successful onboarding and time-to-value with robust project governance for complex, multi-stakeholder programs., • Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives., • Drive adoption, maturity, and expansion through structured success plans, territory maps and executive sponsorship programs., • Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem.Cross-Functional Partnerships, • Partner with Product on voice-of-customer, roadmap validation, beta programs, and finance-grade features (security, reporting, controls)., • Partner with Implementation teams for onboarding, reduce time-to-value, and ensure high-quality project delivery., • Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment, and account plans., • Collaborate with Support and Engineering on incident management, major incident communications, and reliability narratives.Operational Excellence, • Design and operationalize a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast, and escalation paths., • Bachelor's Degree or equivalent (MBA optional but preferred), • 3+ years of related experience in Account Management, • 2+ Years of organizational leadership experience, • 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high-value accounts), • Ability to manage and lead during times of change and organizational transformation, • Understanding how to work growth businesses in a competitive environment, • Excellent tactical execution skills, • Strong sense of process and the ability to innovate on process tools and conventions, • Ability to craft detailed, well-written communications and proposal, • Maintain a high emphasis on teamwork, collaboration, and process innovation, • Ability to influence others through strong verbal and written communication, • Strategic mindset: self-directed, organized, analytical, and have excellent problem analysis/problem-solving skills, • Ability to build relationships, communicate effectively throughout an organization, influence, negotiate, and establish mutually agreeable expectations, • Diligent, resourceful, versatile, and able to multitaskWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create The salary range for this position is approximately $120-130K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. #LI-LR1 United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Ignite Digital enables national security agencies to accelerate decisions, elevate operational outcomes and achieve the outsized performance only an inside partner can deliver. We combine mission experience, domain knowledge and technology expertise with the things partners can only know by being there every day. When agencies need a combination of tech and touch, Ignite Digital creates outcome-driving partnerships and stands with agencies to accomplish mission objectives. Ignite Digital accelerates capability to the speed of every mission, deploying intelligent solutions and AI integration for faster, better transformation. Ignite delivers partnership beyond presentations to inspire the confidence to lead in a digital-forward world. Ignite Digital. The Edge from Within. Perks of Working at Ignite Digital: • Competitive pay and benefits, including PTO, • Education stipends and referral bonuses, • Compelling work with the U.S. federal government, • Strong emphasis on volunteer and community engagement, • Opportunity to shape the future of our industry, • Supportive colleagues and management who invest in your growth This role will be supporting the Naval Research & Development Establishment (NR&DE) organization, which is part of the Decision Advantage Solutions Hub (DASH) Integrated Product Team (IPT). NR&DE comprises 15+ warfare centers in addition to NIWC Atlantic, as well as University Affiliated Research Centers (UARCs) and a Federally Funded Research Development Center (FFRDC). The NR&DE has several Communities of Practice (CoPs), whose members are expert representatives from each of the warfare centers. The CoPs are each working on challenges to improve their domain of practice. In many cases, this work is driving requirements for analytics. The Naval Information Warfare Center (NIWC) Atlantic Rapid Capabilities Cell (RCC) focuses on rapidly identifying and implementing affordable Enterprise IT solutions by promoting innovation, developing our personnel and forming strategic partnerships across NIWC Atlantic and with its customers, which include Department of the Navy (DON) Program Executive Offices (PEOs). NIWC LANT RCC: • Provides engineering, logistics, and PM support solutions, • Provides automation through development and deployment of modern software-intensive solutions, • Provides hosting for software application and services including private and commercial Cloud services, • Performs install and sustain enterprise systems for the Fleet and DoD Required Experience • BS degree in Physical Sciences, Computer Science, Mathematics, Psychology, Business Intelligence, Business Administration or Finance, Statistics, or Management Information Systems, • 6 or more years of experience with:, • Analyzing use cases and high-level requirements to define lower-level requirements sufficient to design and implement data solutions, • Analyzing and refining enterprise metrics and business rules in coordination with stakeholders, and identify associated data needs and sources, • Establishing and refreshing data architectures/models, data standards, data transformations, and data integrations, • Designing, building, publishing, refreshing, and enhancing references that define terms, metrics, business rules, and the like for transparency to business analysts and other consumers, • 5 years of experience supporting corporate operations functions with data management and analysis, • 3 years of experience in the areas of data management, data analysis, and data visualization, • 3 years Business Intelligence experience in designing and building dashboards, reporting solutions, and data integration using the SAP Business Objects 3.1 (or newer) reporting suite, • Experience in designing multiple data visualization techniques and applying the most appropriate visualization tailored to different audiences, • Experiences related to project planning, recommending timelines and milestones, and identify risk areas; working and consulting with cross-functional teams in the delivery of a product or service; developing analytical models in spreadsheets and using presentation tools to facilitate communication with stakeholders., • Python, SQL, Data modeling, APIs, • Software design, testing, optimization, • Knowledge and skill with AI libraries Salary: 115k+ to align with experience and education Schedule: remote Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Ignite Digital is a Small Business committed to providing exceptional service to government agencies at competitive prices. The capabilities and experience of our staff and our extensive industry relationships distinguish Ignite Digital Services among government contractors. Equal Opportunity Employer/Veterans/Disabled For individuals who would like to request an accommodation, please visit ___ (CA) or ___ (SC) or contact Human Resources. Ignite Digital Services will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal employment opportunity, employment eligibility requirements or related matters. Nor will Ignite Digital Services require, in a posting or otherwise, U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract.

LTK’s mission is to empower the world’s premium lifestyle Creators to achieve maximum economic success. We have a huge opportunity ahead of us and we’re looking for team members who want to create, innovate and disrupt an industry. We empower our team members to drive innovation, create value, and continue to spearhead the creation of this industry — a game changer when it comes to career growth. Position Title: Senior Product Manager, Commissions & Payouts Location: US-Remote About the role The Commissions & Payouts team ensures every Creator is paid accurately, transparently, and on time - powering the trust that fuels the Creator economy. As a Senior Product Manager on this team, you will own the strategy and delivery of our Creator Payout Platform, ensuring scalability, reliability, and operational excellence across the financial systems that support Creator earnings. You will partner closely with Engineering, Accounting, Revenue Operations, and Data to evolve our payment infrastructure and deliver automation and insight at scale. You are comfortable navigating both the technical complexity of a financial backend system and the strategic impact of payout policy, compliance, and user experience. You will define and lead initiatives that enhance efficiency, accuracy, and global scalability of our payments ecosystem. How you will make an impact • Define and own the strategy for LTK’s payout platform - evolving it from a service to a scalable product ecosystem that supports Creator growth., • Drive system reliability and scalability, ensuring payout accuracy, auditability, and compliance in collaboration with Engineering and Finance teams., • Partner cross-functionally across Product, Data, and Operations to streamline creator commissions, automate reconciliation workflows, and improve financial transparency., • Translate technical architecture and dependencies into product strategy - aligning engineering priorities with business impact., • Lead and influence without direct authority, guiding roadmaps across multiple teams, • Use data to drive prioritization - establish and monitor key metrics (e.g., payout success rate, processing latency, error rate) to inform product direction. What you will bring to LTK • 5+ years of product management experience, including deep experience in financial systems, payments infrastructure, or backend platform products., • Proven ability to define technical product roadmaps that balance short-term delivery and long-term platform health., • Strong understanding of APIs, event-driven systems, and financial data pipelines; ability to converse fluently with engineers and data teams., • Analytical fluency with tools like Looker, or similar BI platforms to validate hypotheses and measure product performance., • Track record of shipping complex cross-functional initiatives that improve system reliability or financial operations., • Exceptional communication and stakeholder management skills; you translate between technical and business teams seamlessly., • Experience working in an environment that values speed, accuracy, and compliance in equal measure., • Bachelor's degree in Computer Science, Engineering, Business, or related field (or equivalent practical experience)., • Technical Product Management experience is a plus, • A mindset focused on seizing opportunities and moving with urgency, • Dedication to fierce prioritization and operational excellence, • Adaptability to a dynamic, fast-moving environment, • A growth mindset and openness to feedback#LI-AJ1, • The opportunity to be part of the leading global company in creator commerce, • A remote-first, productivity-first environment, • Competitive compensation and benefits package to meet the needs of you and your family, • 401(k) with LTK company matching, • Medical Insurance, Vision Insurance, Dental Insurance, • Paid Maternity Leave and Paid Paternity Leave, • Summer Fridays and Flexible PTO Founded in 2011, LTK is the global technology platform purpose-built to empower lifestyle creators to monetize their content. The full-service platform connects brands, creators, and shoppers with a world-class shopping app and trusted tools and technology that make content instantly shoppable. Today, premium lifestyle creators in 160+ countries drive more than $5 billion+ in annual retail sales through their LTK Shop profiles. More than 40 million consumers turn to LTK Shops in the LTK shopping platform each month to find inspiration and instantly shop the styles recommended by their favorite creators. More than 8,000 retailers and 1M brands partner with LTK to gain access to its global creator network for content that converts against performance-driven, cross-channel KPIs. LTK is headquartered in Dallas, TX, and currently operates on five continents. To empower the world’s premium lifestyle Creators to achieve maximum economic success. • Here to win, • Commit to the journey, • Work well LTK believes diversity, equity, and inclusion are fundamental obligations that strengthen our team. We employ a diverse, multi-disciplinary team to build a meaningful company and culture. For US-Based Roles: We are not offering new sponsorships opportunities at this time for persons requiring employment visas, such as an H-1B; authorization to work in the U.S. is a precondition of employment. Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of LTK are considered the property of LTK and are not subject to payment of agency fees. LTK is an Equal Opportunity Employer. #LI-Remote

Rethink is the leading global provider of online research-based resources to support individuals with developmental disabilities. Our behavioral health platform (___) provides clinical tools, staff training and practice management for private ABA service providers. Due to autism insurance mandates sweeping the nation, our behavioral health division is experiencing unprecedented growth. Rethink Behavioral Health (a subsidiary of Rethink First) is in the digital wellbeing training in the workplace. Rethink Behavioral Health provides cloud-based treatment tools, training, and clinical support for individuals with developmental disabilities and their caregivers. The Customer Success Manager is responsible for customer retention and account growth with small and mid-sized behavioral health practices focused on the delivery of Applied Behavior Analysis (ABA) treatment to individuals with autism. The selected candidate will provide high-touch service to customers to ensure that Rethink products/services are meeting their needs, and to identify upsell/cross-sell opportunities. The ideal candidate will have experience as an ABA medical billing/Operations professional and be very comfortable learning new technologies to conduct online demonstrations with customers. Job Duties: * Meet and proactively drive to exceed quarterly and annual retention targets. * Identify account growth opportunities within an existing set of Billing customers, working closely with practice owners to showcase how the Rethink solution can support clinical and business needs. * Develop and maintain an exceptional knowledge of Rethink’s behavioral health solution and RCM services. * Oversee account metrics to anticipate customer issues and concerns. * Drive to close upsell/cross-sell opportunities by demonstrating understanding of current and long-term customer needs, proposing appropriate solutions to address identified customer needs, and consistently moving the customer toward commitment. * Resolve customer issues in an efficient, timely, and practical manner. * Serve as a customer advocate internally to ensure support tickets are being addressed quickly. * Collaborate with the Revenue Cycle Management team to provide customer updates and to address customer concerns. * Collaborate with the product team on identifying future product development priorities to drive account growth. * Manage customer satisfaction surveys and responses. * Complete and submit required reports such as forecasts, activity reports, and expense reports on a timely basis. * Enter and maintain data accurately into Salesforce.com including meetings, contacts, updates and forecasts. * Use Teams to conduct effective online meetings. Characteristics: * Track record of exceeding quota or showing significant annual year over year growth. * Experience in behavioral health and ABA medical billing * Excellent verbal and written communication skills. * Strong customer relationship management skills. * Ability to position Rethink solutions and communicate key messages to practice owners and key decision makers. * Self-motivated individual who thrives on doing a job well and has the initiative and drive to excel. * Ability to effectively prioritize, organize, and perform a variety of concurrent tasks. * Proficiency with Microsoft Excel, Word, and PowerPoint applications. * Experience utilizing electronic medical billing platforms. * Experience using Salesforce.com and Gainsight are desirable. Requirements: * Bachelor's degree in psychology, education, business or related field * Must be comfortable working with technology and fluent in Microsoft Office * Experience with autism/ABA/ABA billing * Experience working with a SaaS (software) company highly preferred Location: Remote opportunities are available to candidates who reside in the following states: AL, AZ, CT, FL, GA, HI, IL, IN, KY, LA, MD, MA, MI, MN, MO, NC, NE, NH, NJ, NV, OH, OR, PA, RI, TN, TX, VA, WA, WI Our commitment to an inclusive workplace RethinkFirst is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Accommodations are available for applicants with disabilities. #remote

AssistRx is a leading healthcare technology and services company dedicated to accelerating patient access to specialty therapies. Through our integrated technology platforms and patient support solutions, we partner with pharmaceutical manufacturers, specialty pharmacies, and healthcare providers to remove access barriers, optimize therapy initiation, and improve long-term patient outcomes. Our Strategic Account Management team plays a critical role in ensuring our manufacturer partners realize full value from AssistRx’s solutions through strong relationships, operational excellence, and data-driven decision-making. The Manager, Strategic Account Management is a senior, client-facing leader responsible for driving account growth, retention, and operational performance across a portfolio of pharmaceutical manufacturer partners. This is a hybrid individual-contributor and people-leader role, requiring deep expertise in pharmaceutical brand operations, HUB services, and specialty pharmacy workflows. You will serve as a trusted strategic advisor to manufacturer brand teams while leading and developing a high-performing account management team. This role requires strong technical acumen, analytical rigor, and the ability to translate complex data and operational insights into actionable strategies for both clients and internal stakeholders. • Serve as the primary strategic partner for assigned pharmaceutical manufacturer accounts, ensuring alignment between client objectives and AssistRx solutions., • Build and maintain executive-level relationships with pharmaceutical brand teams, HUB leadership, and specialty pharmacy partners., • Proactively identify growth opportunities, solution expansion, and risk mitigation strategies across the client portfolio., • Lead client business reviews, performance discussions, and strategic planning sessions using data-driven insights., • Own and manage key account KPIs, including:, • Revenue retention and expansion forecasting, • Account profitability and resource optimization, • Accounts receivable performance and issue resolution, • Analyze operational and financial data to identify trends, risks, and opportunities for improvement., • Partner cross-functionally with Operations, Product, Technology, Finance, and Compliance teams to resolve complex client issues and escalations., • Directly manage and develop a team of 5–6 Strategic Account Managers., • Set clear performance expectations, coach team members, and drive accountability to KPIs and service standards., • Lead hiring, onboarding, training, performance evaluations, and career development for direct reports., • Foster a collaborative, solutions-oriented team culture focused on client success and continuous improvement., • Champion new ideas, process improvements, and innovative approaches to enhance client experience and operational efficiency., • Translate client feedback and market insights into actionable recommendations for internal teams., • Thrive in a fast-paced, high-growth environment while balancing multiple priorities and stakeholders., • Bachelor’s degree from an accredited four-year institution or equivalent professional experience., • 7+ years of experience in strategic account management, client strategy, or consultative sales roles., • Demonstrated experience working with pharmaceutical manufacturers, HUB services, and/or specialty pharmacy operations., • Proven ability to manage complex client relationships and deliver measurable business outcomes., • Strong analytical and problem-solving skills with the ability to interpret data and drive strategic decisions., • High level of technical proficiency, including advanced use of Microsoft Office tools (Excel, PowerPoint, Project, Visio)., • 3+ years of people management or supervisory experience., • Experience supporting enterprise-level pharmaceutical clients in a technology-enabled services environment., • Strategic thinking with strong business and financial acumen, • Executive-level communication and presentation skills, • Ability to influence without authority across cross-functional teams, • Comfort navigating ambiguity and complex stakeholder environments, • Passion for client success, operational excellence, and team development, • Supportive, progressive, fast-paced environment, • Competitive pay structure, • Matching 401(k) with immediate vesting, • Medical, dental, vision, life, & short-term disability insurance, • Opportunity to impact patient outcomes through data-driven healthcare technology., • Collaborative and mission-driven culture that values innovation and continuous learning., • Access to cutting-edge cloud technologies and modern data engineering tools., • Competitive compensation, comprehensive benefits, and career growth opportunities AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, Guardant is transforming patient care and accelerating new cancer therapies by providing critical insights into what drives disease through its advanced blood and tissue tests, real-world data and AI analytics. Guardant tests help improve outcomes across all stages of care, including screening to find cancer early, monitoring for recurrence in early-stage cancer, and treatment selection for patients with advanced cancer. For more information, visit ___ and follow the company on ___, ___ and ___. About the Role: We are looking for a full-time Tissue Procurement Specialist who will be a key member of the fast-paced Client Services organization. This role is responsible for procuring tissue samples from Pathology Laboratories in assigned Territories, work collaboratively with other Tissue Procurement/Client Services Team members to achieve department goals and work cross-functionally with commercial and lab operations partners to identify scalable solutions for Guardant Health. Essential Duties and Responsibilities: • Serve as a Tissue Procurement Specialist, communicating effectively via phone and email with partner laboratory teams to manage sample and document requests, resolve order issues, and coordinate shipping and receipt processes., • Support tissue retrieval efforts within your assigned territory by promptly resolving cases with a proactive sense of urgency., • Foster and maintain strong, trust-based relationships with laboratory personnel, sales representatives, and internal stakeholders to enhance collaboration and efficiency., • Collaborate seamlessly within a team environment, contributing to departmental and company-wide objectives., • Accurately document all communications, including emails, faxes, phone calls, and follow-up activities, ensuring clarity and precision., • Comply with Standard Operating Procedures (SOPs) related to Tissue Procurement to ensure quality and consistency., • Input data and upload documentation accurately into Salesforce.com and LIMS systems., • Communicate professionally and effectively with external clients, patients, and internal team members at all levels., • Assist with additional administrative tasks as needed to support operational effectiveness., • Utilize Salesforce (CRM) and other integrated software platforms to communicate with clients, patients, and sales teams., • Meet and exceed team and individual performance targets, tracking metrics related to case closures and turnaround times., • Apply problem-solving skills to address customer concerns and manage escalated situations with professionalism., • Demonstrate adaptability and flexibility in a fast-paced, dynamic environment., • Work hours and days may vary based on operational requirements; some physical effort (up to 25 pounds) may be required. Essential Qualifications: • This position is for permanent West Coast Hours, Start time of 8 am or 9 am PST., • A 4-year college degree in Biological Sciences or a related discipline is preferred., • 2+ years of customer-facing experience within pharmaceutical, diagnostic, medical device, biotech, or healthcare settings is required., • Tissue Sample Procurement experience is required., • Proficiency in Microsoft Office suite; experience with Salesforce (CRM) is a plus., • A quick learner capable of working collaboratively within an operationally complex, multi-product environment; adaptable to evolving procedures and policies., • Excellent written and verbal communication skills (phone and email) with high computer literacy., • Multitasking, dependability, self-discipline, sound judgment, and independence are necessary., • Demonstrated organizational skills, attention to detail, and problem-solving capabilities, with the ability to professionally handle client-facing escalations., • Flexibility regarding working hours, including availability to work during company holidays based on Client and Company needs., • This role is primarily remote; however, the ability to travel to Guardant Health offices for training and meetings may be required. Preferred Qualifications: • Experience interpreting Pathology/Cytology Reports and terminology., • Experience with Laboratory Information Management Systems (LIMs)., • Bilingual English/Spanish is an asset. Hybrid Work Model: At Guardant Health, we have defined days for in-person/onsite collaboration and work-from-home days for individual-focused time. All U.S. employees who live within 50 miles of a Guardant facility will be required to be onsite on Mondays, Tuesdays, and Thursdays. We have found aligning our scheduled in-office days allows our teams to do the best work and creates the focused thinking time our innovative work requires. At Guardant, our work model has created flexibility for better work-life balance while keeping teams connected to advance our science for our patients. The US hourly range for this full-time position is $20.76 to $28.54. The range does not include benefits and, if applicable, overtime, bonus, commission, or equity. The range displayed reflects the minimum and maximum target for new hire salaries across all US locations for the posted role with the exception of any locations specifically referenced below (if any). For positions based in Palo Alto, CA or Redwood City, CA, the hourly range for this full-time position is $24.42 to $33.45. The range does not include benefits and, if applicable, overtime, bonus, commission, or equity. Within the range, individual pay is determined by work location and additional factors, including, but not limited to, job-related skills, experience, and relevant education or training. If you are selected to move forward, the recruiting team will provide details specific to the factors above. Employee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time. Guardant Health is committed to providing reasonable accommodations in our hiring processes for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs. If you need support, please reach out to ___ Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. All your information will be kept confidential according to EEO guidelines. To learn more about the information collected when you apply for a position at Guardant Health, Inc. and how it is used, please review our ___. Please visit our career page at: ___

Be Part of Our Next Chapter For over almost 60 years, our solutions have enabled impactful connections between some of the world’s leading brands and their customers. And while we’ve already done a lot of work we’re proud of, we’re just getting started! Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose – Creating Connections. Empowering Partnerships. Always Evolving. Through hard work, dedication and creativity, we’ve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history. We are curious, charismatic, authentic and we value and leverage the diversity of our crew. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators and over-achievers. And together, as a Crew, we are revolutionizing the way the world’s leading brands leverage technology to drive the best customer experiences. The Customer Success Manager is the primary owner of the enterprise customer support relationship for key accounts. In addition, this role will work with support team partners, vendors, and our Operations and Supply Chain teams to ensure optimal support delivery. They will become a subject matter expert relative to these tasks and have a role in case handling and process improvement. • Build strong relationships with your key account stakeholders, • Serve as advocate for continuous improvement with support delivery in mind, • Manage the onboarding of your customer to new processes and solutions provided by Coates Support, • Liase with Deployment Support teams to ensure healthy transition of new customer locations to our solution., • Monitor and respond to various customer feedback mechanisms (CSAT, Field Service Satisfaction), • Participate in the product feedback and enhancement intake process, • Contribute to Technical Support case handling to maintain a close understanding of ongoing support issues facing your key account, • Maintain oversight on SLA performance for your key account, providing feedback on relative process opportunities, • Work to escalate and highlight special handling to deliver an optimal support experience for customer stakeholders

Pulse Biosciences (Nasdaq: PLSE): Join the Future of Bioelectric Medicine Pulse Biosciences is a novel bioelectric medicine company committed to health innovation that has the potential to improve the quality of life for patients. The Company’s proprietary CellFX® nsPFA™ (nanosecond Pulsed Field Ablation) technology delivers nanosecond pulses of electrical energy to non-thermally ablate cells while sparing adjacent noncellular tissue. The Company is actively pursuing the development of its CellFX nsPFA technology for use in the surgical treatment of atrial fibrillation and percutaneously in a select few other markets where it could have a profound positive impact on healthcare for both patients and providers. Visit ___ to learn more. Why Join Us? At Pulse Biosciences, we are driven by purpose and innovation. • Our Mission: To build a viable Company that designs, produces, and commercializes nano-pulse technology to improve and extend the lives of patients. To solve the needs of patients, physicians, and healthcare providers with high quality and high reliability products and services, developed in accordance with rigorous scientific, engineering, and clinical standards. We exist to make a positive difference in the lives of patients, physicians, healthcare providers, shareholders and our Pulse Biosciences team members., • Our Culture: A community of creative, forward-thinking individuals tackling challenges with ingenuity and collaboration., • Our Commitment: Hiring the best and brightest minds to advance our world-class organization. What You Will Experience: • Culture and Purpose - Purposeful and rewarding work collaborating with bright and curious minds brings us together!, • Innovative Environment - An environment that fosters innovation to take products from concept to human use quickly!, • Growth Opportunities - Learning culture focusing on professional and personal growth and development that you can only get in a startup-like environment!, • Comprehensive Benefits - A variety of health insurance plans and supplemental insurance options, and 401k retirement savings plan., • Ownership and Rewards - Stock options awards and Employee Stock Purchase Plan (ESPP) to share in our success., • Work-Life Balance - Enjoy paid time off, paid holidays, flexible work schedule and wellness program, including onsite gym and mindfulness classes., • Diversity & Inclusion - A commitment to providing a respectful work environment to our diverse workforce. About the Role The Sr. Clinical Database Programmer/Analyst is responsible for specifying, developing, validating, and executing databases related to clinical systems and applications within eClinical technologies. You will also be responsible for providing data management support to the Clinical Data Management team and Clinical Operations team. To Make an Impact, You Will: • Create and develop clinical databases and data transfer files according to written specifications., • Develop and evaluate database configurations, including edit checks, derivations, and form/field dynamics in collaboration with Clinical Data Management., • Troubleshoot complex database issues and analyze data to identify trends and patterns., • Handle pre-processing and loading of non-CRF data files., • Assume responsibility for all DM activities (from study start-up to database lock) within project timelines including but not limited to data reviews, resolving data discrepancies, performing UAT, authoring/reviewing data management documentation (Data Management Plans, Data Review Guidelines, eCRFs, clinical database specifications and snapshot forms), • Manage programming data exports from various sources, developing complex subject profiles/cohorts, and creating listings in multiple output formats like PDF and XML., • Coordinate interim analyses, database snapshots, and final database lock, ensuring data integrity for regulatory filings and publications, • Assist with producing reports, tables, listings, and figures for clinical study reports (CSRs) and publications., • Develop safety datasets for trial level reporting for submission to regulatory agencies., • Create high level presentations that represent clinical data outcomes for Clinical Affairs management on a monthly basis., • Collaborate with the project team to ensure that deliverables are completed on time with high quality., • Maintain all project documentation as required by SOP and Processes. To Excel, You Will Bring: • Bachelor’s degree in Computer Science, Informatics or a combination of education, training, and experience that provides the required knowledge, • Experience with SQL scripting/Clinical SAS programming is preferred., • EDC systems build expertise and custom function programming experience., • Knowledge of EU regulatory agencies, FDA/ISO guidelines, and industry standard practices regarding data management., • Demonstrate understanding of clinical data structures and communicate database design concepts to clinical study teams., • Demonstrated ability to produce clinical data deliverables., • Demonstrate strong analytical skills., • Flexibility and ability to manage multiple priorities simultaneously., • Ability to work independently and perform assigned tasks with minimal supervision., • Team player with strong verbal and written communication skills., • Demonstrated ability to learn new technologies, applications, and techniques., • Ability to review and understand medical/technical data., • Ability to articulate technical challenges internally and to external study-related personnel., • Ability to lift 10-15 pounds. Ready to Shape the Future of Healthcare? Apply today to join Pulse Biosciences and help us redefine the boundaries of medicine with bioelectric innovation. To learn more about us, visit our website at ___. We provide equal employment opportunities (EEO) to all persons regardless of race, age, color, gender, sexual orientation, national origin, physical or mental disability, religion, or any other characteristic protected by federal, state or local law. We will make reasonable accommodations for qualified individuals with disabilities. PRINCIPALS ONLY; UNSOLICITED CANDIDATE SUBMISSIONS FROM RECRUITERS OR THIRD-PARTY AGENCIES WILL BE CONSIDERED FREE REFERRALS.

Job DescriptionThe Personal & Commercial Lines CSR at Todd Anderson Insurance Agency is responsible for maintaining solid customer relationships by handling personal and commercial lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Benefits/Perks • Competitive Pay, • Professional Development, • Answer customer calls and correspondence regarding new or existing insurance policies and service all claims., • Work with prospects to pre-qualify and understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary., • Set appointments and/or client calls to review existing policies, revise liability limits, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals., • Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation., • Actively solicit increases in coverage or rounding out accounts at every service contact., • Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution., • Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system., • Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier., • Hold the insurance license required by your state and have a minimum of two years personal and commercial lines insurance account management experience, as well as a Bachelor’s Degree or comparable work experience., • Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects., • Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills and possess excellent math and reading skills to accurately perform simple calculations., • Have the ability and tact to handle difficult customer phone calls and solve complex problems without direct supervision., • Have a strong sense of urgency, attention to detail, organization, multi-tasking, and time management skills., • Technology and Computer proficiency including agency management systems. Compensation: $25.00 per month You define your own financial success. Roles can allow you to choose where, when, and/or how you work. You become a trusted adviser in your community. You score a career built to last. Check out ___. Search the available positions using the filters above. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to IIAN Corporate.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a ___ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a ___ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in ___, committed to making a positive impact on its customers, employees, and communities. The Role The Veeva Curriculum Developer creates innovative administrator and technical learning content for Veeva customers, partners, and employees looking to build industry-related Veeva software skills. In this role, you will focus on translating complex topics into engaging, digestible, and scalable educational experiences in a variety of delivery formats for a range of learner personas that use Veeva technology, services, and data products. You must be comfortable working autonomously as well as with SMEs and stakeholders and have a natural affinity for gaining deep expertise yourself. A successful candidate in this role brings a strong background in curriculum development for technical SaaS products and instructional design, system administrator, or software development skills. To be successful in this position, you will learn new skills at a quick pace to keep up with product enhancements and actively contribute to the ongoing innovation of our processes. We operate as an inclusive team of owners/builders at Veeva and expect this role to collaboratively embrace our core values of doing the right thing, customer success, employee success, and speed. Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position. \n What You’ll Do • Conduct instructional research and task analysis on learner and role context that incorporates a real-world point of view., • Apply adult learning theory to the design of engaging training experiences and the development of associated learning assets., • Use modern authoring tools to build, deploy, and update courses and supporting materials in the appropriate interactive formats (instructor-led, video, e-learning, hands-on labs, and assessments)., • Ensure that training content is aligned with industry best practices and regulatory requirements for clinical trials, such as GCP (Good Clinical Practice), ICH guidelines, and other relevant standards., • Translate complex technical subjects into clear and concise instruction for both functional and technical users., • Manage the end-to-end curriculum development process, from initial analysis to design, development, implementation, and evaluation., • Work cross-functionally with SMEs and stakeholders to validate learning objectives and technical accuracy and incorporate feedback., • Develop a working knowledge of various capabilities of Veeva products and underlying technologies with the aim of becoming an expert in one or more areas., • Develop instructionally sound knowledge, skill, and job performance-based assessments., • Lead instruction of pilot materials in an internal/external first-teach and in Train-the-Trainer classes., • Assist with the creation, configuration, and maintenance of course lab environments and associated data sets required for case studies and lab exercises., • Partner with the Project Manager to drive projects with accuracy, transparency, and a commitment to meeting deadlines., • Stay current with industry trends, best practices, and new technologies to enhance training delivery methods., • Provide solutions and bring innovation to training and enablement strategy and processes. Requirements • 3+ years of curriculum development experience, including:, • Writing administrator or technical learning content for software products with hands-on interactivity, • Expertise using a variety of tools to create and publish interactive courseware (such as Articulate 360, TechSmith Camtasia, WellSaid, and learning management systems), • Excellent written, visual design, and verbal communication skills., • Deep understanding of the life sciences industry, with specific experience in Clinical Operations (e.g., Clinical Trial Management (CTMS), eTMF, Study Startup)., • Consistent track record of accountability in delivering quality projects on time., • Ability to both collaborate and work independently in a high-performing, adaptive team., • Strong interpersonal skills with the initiative to build collaborative, productive relationships across all lines of business., • Bachelor’s degree or equivalent years of experience., • Demonstrated ability to flexibly take on new challenges and pivot direction if needed. Nice to Have • Master's degree in Instructional Design or related field., • Certifications in instructional design or curriculum development (e.g., ATD, CPTD)., • Knowledge of safety data management systems and regulatory frameworks like GxP and ICH guidelines, is a plus., • Experience with Veeva products or similar life sciences SaaS platforms is a plus., • Shareable work portfolio of previously developed course materials. Perks & Benefits • Medical, dental, vision, and basic life insurance, • Flexible PTO and company paid holidays, • Retirement programs, • 1% charitable giving program Compensation • Base pay: $65,000 - $140,000, • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus. \n #LI-Remote Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at ___.

The Customer Success Quality Associate must work closely with the Customer Success Manager/Director to understand the client’s goals and objectives and provide a return on their investment within each aspect of our services. The CSQA focuses on process management, client deliverables, and data integrity within client portfolios. The Customer Success Quality Associate must work effectively and efficiently with the internal support team, external clients and vendors, while complying with corporate or pharmaceutical guidelines. On occasion, the position will require aiding the CSM/CSD on business development and/or business review tasks. No two days will be the same for this organized, efficient individual. Position will provide a range of services: process management, financial management, training and administrative support. What you will do here: Process Management (70%) Provide administrative assistance to M&IW Customer Success Manager/Director, Meeting Owners, Event Experience Managers as requested. These services would include but aren’t limited to: • Manage Account Inbox for new program requests, financial approvals, and other actionable communications, • Enter new meeting requests into M&IW Cvent and manage through the event lifecycle, • Manage projects through the lifecycle in Asana, • Manage Account Playbook and ensure information is updated and new processes are implemented and communicated to operations teams, • Create and manage the templated SOW process from development to signature with support of CSM/Director, • Conduct Cvent audits for all closed programs, • Create and manage reports by account including Cvent and Domo, • Test event websites for technical issues, content, and format prior to launch, • Trigger status change communications to CS & Ops Teams ensuring internal transition process occurs, • Assign coordinators and web designers from M&IW Cvent into client meeting platform, if applicable, • Miscellaneous account projects directed by Customer Success Manager/Director, • Providing back-up and/or overflow support to Account CSL’s and/or CSS due to heavy volume or out of office, • Management of meeting minutes during client conference calls or account team meetings., • Post-meeting survey management, • Post-meeting file closure process, • Sourcing/Meal Caps Compliance assistance (Pharma only), • Review MRF and Smartsheet’s for countries in attendance at IMs, • Compile meal cap grid for Investigator Meetings for review by the sourcing manager/planner, • Manage discrepancies per client specified process Financial & Data Management (20%) • Manage Reconciliation Process, working cross functionally with the Sourcing, CS Team, Operations, and Finance, to ensure all programs are reconciled within SLA guidelines., • Create/update program reconciliation tools that streamline process while ensuring timely audit requirements are met., • Full understanding of the account quality control process to include but not limited to client QC process and resolution methodology., • Communicate with planners and finance to ensure final invoice deadlines are met and all final invoices are completed, • Full understanding of the account processes to include but not limited to client MSA agreements, Change orders and financial management, • Payment request processing, • Notify Event Experience Managers of impending deadlines (SLAs), • Work in conjunction with an Event Experience team to ensure programs are free of errors for deadlines, • Budget creation/management in customer and M&IW systems, • Reconciliation management including estimated invoice and final invoice requirements, • Manage all client reporting needs (commission, quarterly reports, workload) Limited Project Management Services (10%) • Communicating with new and existing clients on program needs, • Drive client calls as well as internal calls when needed, • Limited travel for execution of programs – approx. 15%, • Assigned as an Attendee Experience Coordinator (as required), • Compile and distribute Executive Summaries and other post-event reports (as required), • Source and secure space at off-site venues and restaurants, • Creation/distribution of travel letters, • Creation/management of meeting agenda, • Creation of initial meeting resume based on generic meeting information, • System profile management (update meeting profile; manage status movement throughout life of the meeting, etc.), • Research 3rd Party Vendor options and information for meetings., • Provide on-site preparation assistance. These services would include but are not limited to:, • Badge layout/production, • On-Site binder preparation/production, • Registration packet preparation/production, • Pre-mailer preparation/production, • On-site supply preparation/shipment, • Ability to manage 3rd Party Vendors. Clearly & effectively communicate to each vendor the requirements and specifications, negotiate cost savings, and manage payment/reconciliation process, • Shipping and receiving management Training • Create training documents, recordings, and templates and review with current and new event managers, • Participate in internal and external client trainings, • Participate in monthly client vendor calls disseminating information to M&IW account teams, • Participate in Weekly Client calls with CSM, as needed, • Present at internal trainings on new client and internal rollouts, • Set-up trainings with new M&IW hires to review specific account processes, • Seek out training and advancement by working with senior individuals in the department, • Find opportunities to increase industry knowledge through training and networking Administrative Services • Provide administrative assistance to M&IW Customer Success Team, Client Meeting Owners, Client Meeting Planners, and others as requested, • Provide support to all colleagues and account team by answering questions or assisting when needed., • Be a liaison between M&IW and the Client to provide updates or answer questions Onsite Physical Activities (Non-Essential Functions) This position includes a set of nonessential physical activities associated with onsite event support. These activities are not fundamental to the core duties of the Customer Success Quality Data Associate role but may be required during live event execution. While the essential functions of the position center on planning, coordination, communication, client management, and project leadership, certain onsite tasks involve physical activity that supports event operations and if unable to perform these physical activities the company needs to know. Physical activities include, but are not limited to the following: • Movement & Positioning: Frequent standing and walking are required, particularly during event setup and teardown, registration, and onsite administration. Extended periods on one’s feet are common throughout an event, often up to 4 hours without a rest break. A typical onsite day may last 8 to 14 hours, depending on client needs and agreements., • Sitting: Occasional sitting is required during planning meetings, travel to and from event sites, computer-based work, or registration duties., • Lifting and Carrying: Ability to lift, carry, push, or pull event materials, supplies, signage, or equipment weighing 25 to 40 pounds. Items over 25 pounds require assistance from another M&IW team member., • Reaching and Grasping: Event setup and breakdown may involve reaching overhead and handling tools or materials., • Bending/Kneeling/Crouching: Occasionally required during event setup and breakdown., • Repetitive Motions: Repeated hand and arm movements may occur during tasks such as preparing registration, arranging event spaces, or setting up displays., • Travel Requirements: Frequent travel to event sites, venues, and client locations, often involving overnight stays. This may include navigating airports, train stations, hotels, and conference centers., • Operating Vehicles: Occasional driving may be required to transport materials or travel to off-site event locations. This applies only to approved drivers with prior authorization from the Onsite Lead., • Working in Varying Environments: Events occur in diverse settings, including indoor venues (conference centers, hotels) and outdoor spaces. Fluctuating temperatures, weather conditions, crowded or noisy environments, and varying lighting levels may be encountered. What we expect: Details of these areas are shared during interviews and monthly reviews: • Cultural Excellence, • Role Expectations, • Emotional Intelligence What you will bring: • Minimum 2 – 3 years of experience, meeting industry preferred, • College degree or equivalent, • Able to provide clear, concise, effective, and professional communications with clients, peers, vendors, and department managers, • Wide range of computer skills:, • Proficient in Word, Excel, and Internet/social media, • Database management programs (proficient in Cvent), • Outlook (email and scheduling), • Proficient in Cvent, • Knowledge of virtual and hybrid event options, • Pharma experience a plus, • Proven excellent oral and written communication skills in both internal and client-facing environments, • Demonstrated track record of successfully managing multiple projects simultaneously, • Ability to deliver creative outputs in a constricted timeline while maximizing available resources, • Ability to travel at least 25% of the time including internationally, • Experience working in a virtual office environment What we provide: • Competitive salary, • Health, Dental, Vision and Life Insurance options, • 401K plan, • Paid holidays, • Accrued personal time off for vacation and sick leave, • Laptop, additional monitor, and mobile phone, • Global Giveback program for volunteer service, • Remote Office / Work from home, or option to work in our corporate headquarters located near Milwaukee Who we are: Meeting & Incentives Worldwide, Inc. is an Equal Opportunity Employer who prohibits discrimination and harassment of any kind and affords equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Meetings & Incentives Worldwide, Inc. specializes in global event management with virtual, hybrid, and in‑person experiences of all shapes and sizes, as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third generation, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil. GLOBAL HEADQUARTERS: 10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone +1 262-835-3553 M&IW associates are located throughout the US, UK, Latin America and Asia Pacific Regions

About the role: The Select Customer Success team partners closely with Samsara’s enterprise customers to understand their business and unique challenges, advise them on how to best leverage the platform to meet their goals, and, ultimately, guide them to continuously realize business value from our solutions and services. We are the trusted advisor to our enterprise customers, managing the customer lifecycle once onboarding is complete through adoption, advocacy, and renewal. As a manager in Select CS, you will manage a team of CSMs while also enhancing and scaling our success motion. This role requires a blend of strategic thinking, strong leadership, and a passion for customer satisfaction to drive successful outcomes for our customers. his is a remote position open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C. An ideal candidate will be located in either Eastern or Central time-zones, and will have the ability to travel to the United States for necessary customer travel. You should apply if: • You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster., • You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable., • You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team., • You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment., • You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there. In this role, you will: • Ensure ongoing success and value realization for Samsara’s enterprise customers., • Define and execute long-term strategies for the Select Customer Success team that support Samsara’s commitment to providing excellent service., • Find and grow the next generation of CSMs at Samsara., • Keep executives informed of progress and advocate for change when needed., • Lead from the front with a willingness to get your hands dirty., • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices., • Hire, develop, and lead an inclusive, engaged, and high-performing team. Minimum requirements for the role: • 8+ years in Customer Success, account management, or consulting., • 3+ years in management positions, including recruiting and retaining top talent., • Experience with $1M+ ACV customers., • Experience with Enterprise SaaS., • Ability to travel within the United States for customer meetings and events (up to 25%)., • Experience in structured value delivery to achieve measurable business outcomes, utilizing a defined engagement methodology., • Exceptional executive stakeholder management and communications, emotional intelligence, and prioritization given customer VP+ engagement and internal visibility of this role, including Samsara’s C-suite., • Proven track record of building trust and communicating effectively with a wide variety of stakeholders from customer executives to day-to-day users of our solutions and internal teams such as Sales, Product and Engineering, and Finance., • Solutions-focused with strong problem-solving skills and a bias for action., • Ability to think big while also executing with excellence., • Self-starter who takes initiative and thrives in a fast-paced, change-heavy environment., • Diplomacy, tact, and poise under pressure when working through customer issues., • Demonstrated ability to foster an inclusive team environment that values diverse perspectives., • Bachelor's degree from a 4-year institution. An ideal candidate also has: • Led a team where each team member managed a portfolio of 8-20 accounts., • Experience using Gainsight., • Passion for going above and beyond the call of duty for their customers and team members., • Proven track record of partnering with account executives to develop and execute commercial expansion strategies., • Strong program management experience., • Strategic consulting experience.

REQUIREMENT: SAP Developer – Enterprise Infrastructure & Operations Strategist (SAP Replatforming & Multi-Tenant Cloud Leader) Columbia, SC(Hybrid)---Locals Only Need Overall 20+Years of experience 3 References from the recent projects is must. Minimum Qualifications: • 20+ years in business and technical architecture (Infrastructure & Ops), • 10+ years of improving vertical maturity, • 15+ years in multi-tenant environments, vendor/cloud services, • 15+ years leading re-platforming initiatives, • 15+ years in vendor management, • 15+ years improving service delivery in I&O, • 15+ years with security frameworks: MARS-E 2.0, NIST 800-53, HIPAA, SC DIS-200, • Experience in Complex Applications & Service Delivery, and InfoSec, • Familiarity with MS SharePoint, JIRA, Confluence, Project Web App, • Network Design & System Architecture, • Infrastructure & Operations architecture, • Cloud & multi-tenant environment management, • Strategic re-platforming, • Vendor governance, • IT maturity model improvement Flexible work from home options available. Zirlen Technologies Inc, A Leading IT Services company, offering a wide array of solutions customized for a range of key verticals and horizontals. From strategy consulting right through to implementing IT solutions for customers, Zirlen addresses the entire IT space. As a diverse end-to-end IT solutions provider, Zirlen offers a range of expertise aimed at helping customers re-engineer and re-invent their businesses to compete successfully in an ever-changing marketplace. Zirlen is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Zirlen collaborates with clients to help them become high-performance businesses and governments.

Overview Backflip is a venture-backed FinTech committed to becoming the leader in residential real estate investment financing. Our vision is to increase people’s love for their communities by investing in housing and improving the physical world. To do that, we need people who are inspired to modernize real estate investing by connecting entrepreneurs with sophisticated capital. Backflip’s capital product menu consists of fix and flip financing (RTL), single family rental loans (DSCR), and Ground-Up Construction. Backflip is seeking a Senior Accountant, Investment Operations with investment management and loan-securitization experience to help us bring key accounting and fund administration functions in-house. This experienced accountant will play a critical role in designing and implementing institutional-grade accounting and close processes for our investment management entities and public securitization vehicles. This role will lead the insourcing and institutionalization of accounting functions currently performed with third-party support, including bookkeeping, close support, servicing support, investor reporting support, and entity-level reporting including securitization. The Senior Accountant, Investment Operations will report to Backflip’s Head of Accounting and will work closely with internal Finance and Capital Markets teams and with various external partners (eg, fund administrators, auditors, tax preparers) to build repeatable processes and institutional controls while meeting critical deadlines for accurate, comprehensive investment management and securitization reporting. What You’ll Do * Lead accounting workflows for investment management entities and related securitizations, including: * Day-to-day accounting activities (journal entries, accruals, allocations, etc) * Monthly and quarterly close activities * Tracking securitization cash flows, reserves, fees, and balances * Reconciliations between trustee/servicer reports, Backflip’s loan management system (LoanPro), and the GL * Prepare internal tracking and compliance schedules related to asset management and securitization activities, including equity and debt balances, interest expense, issuance costs, and covenant compliance * Plan and implement the insourcing of processes currently performed through a third-party fund administrator (entity bookkeeping, reconciliations, close support, reporting, and audit/tax support) * Oversee audit, tax, and stakeholder support, including coordinating with auditors, tax preparers, trustees, and administrators * Strengthen internal controls and accounting rigor as the platform scales * Draft and maintain high-quality accounting and reporting process documentation, including * Accounting policies, close checklists, and support schedules * Standardizing charts of accounts * SOPs, templates, and recurring schedules This role is expected to evolve and grow over time to include responsibilities and opportunities beyond those listed here. We anticipate adding additional investment management and securitization vehicles as the company scales. This role will help to design, build, and operate the accounting and reporting functions essential to Backflip’s asset management and capital markets businesses. Qualifications * Bachelor's degree in Accounting, Finance, or a related field * Active CPA preferred * 5+ years of accounting experience at a top-tier financial institution or accounting firm * At least 2+ years of experience with: * Loan/debt accounting * Fund accounting, SPVs, investment entities, or alternative asset managers * Securitizations and warehouse facilities * Cash waterfall concepts and trustee reporting * Demonstrated expertise in GAAP for loan portfolios, monthly close mechanics, and financial reporting * Familiarity with complex entity structures and capital markets strategies (warehouse lines, ABL, notes sales, securitizations, etc.) * Experience owning reconciliations and preparing support schedules with minimal oversight. * Advanced Excel/Google Sheets skills * Attention to detail, strong follow-through, and comfort meeting stringent deadlines * Advanced computer skills - demonstrated desire to learn new technologies (we use Slack + Google Workspace + HubSpot + QuickBooks Online + more) * Experience with LoanPro (or a similar loan management system) is a plus/required This candidate will champion Backflip’s culture & Core Values: * Raise the Bar: We pursue operational excellence with focus, follow-through, and a persistent drive to get 1% better every day. We use technology to design best-in-class processes and systems. We invest our time wisely and take pride in our work. Great work compounds. * Act Like an Owner: We are proactive and act in the long-term interest of the company. When we see something that can be improved, we take initiative. We are accountable - we follow through on commitments, own outcomes, and take responsibility for both the work and the result. * Relationship Driven: We show up for our teammates and partners with respect, clarity, and candor. We build deep, mutually-beneficial relationships through thoughtful communication, elevated experiences, consistent reliability, and alignment of interests. * Stay Curious: We ask questions, seek context, and challenge assumptions in search of a better way. We value learning over knowing and progress over perfection. Curiosity drives how we test new ideas, learn from mistakes, and continuously improve as individuals and as a company. Compensation for this role includes a base salary of $95,000 – $125,000 and total on-target earnings of $105,000 – $140,000 (based on experience and past performance). In addition, Backflip employees receive equity stock options, paid health care, and a 401K + company match, among other industry-leading benefits. Backflip is an equal opportunity employer. We know that building a world-class organization is not possible without an intentional focus on recruiting, empowering, promoting and rewarding the best and brightest people of all backgrounds. Backflip focuses on hiring individuals that align with its Core Values (listed above), and consistently display a high ethical standard, both personally and professionally. This role is not eligible for visa sponsorship.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a ___ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a ___ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in ___, committed to making a positive impact on its customers, employees, and communities. The Role The Senior Product Manager, Vault CRM Campaign Manager, is a critical position responsible for understanding global Marketing Automation commercial landscape. You will be responsible for defining and communicating the roadmap to internal and external customers, while working closely with the engineering team to bring your vision to life, as you jointly develop a world class solution. In this role, you will have the opportunity to work with a team of life sciences industry and technology A-players, who, together, are bringing the next generation of commercial solutions to the life sciences industry. The ideal candidate blends traditional inbound product management skills, in depth understanding of life sciences business processes, technology and challenges as well as a passion for solving complex design problems with elegant, inventive solutions. \n What You'll Do • Drive strategic direction of Veeva’s new Commercial solutions, building a new, better CRM on the Vault Platform that includes Campaign Manager, • Define product priorities and roadmap by collecting and synthesizing input from customers, partners, executives, market owners, sales, services, and engineering, • Be the voice of the customer and work collaboratively with product development teams to design and deliver product capabilities that meet customer/market requirements, • Evangelize products and become the subject matter expert for internal audiences, external customers, and market facing communications, • Collaborate with other departments (e.g. UX, engineering, QA, operations, etc.) to manage resources, timelines, and conflicts, • Ultimately you are responsible for creating features that are built, delivered with quality, and delight customers Requirements • 5+ years of product management experience in the Marketing Automation software industry, • Experience in researching and understanding customer and market requirements to develop short and long term product roadmaps and plans, • Experience developing configurable enterprise SaaS solutions in an agile environment, • Experience writing detailed user stories and managing a feature backlog, • Track record of effectively collaborating with engineering/QA to define, design, and deliver product, • Ability to understand and communicate architectural requirements, preferences, and limitations, • Experience interacting with customers, development, and consulting teams, both local and remote, • Ability to work independently in a dynamic environment, with little direct supervision, • Strong communication skills: written, verbal, and formal presentation, • A strong sense of professional ethics Nice to Have • Experience with commercial aspects of the Life Sciences industry, including Inside Sales or Field Sales or Field Medical teams and their respective processes, • Prior work in software development, or computer science degree Perks & Benefits • Medical, dental, vision, and basic life insurance, • Flexible PTO and company paid holidays, • Retirement programs, • 1% charitable giving program Compensation • Base pay: $120,000 - $200,000, • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus. \n #LI-Remote Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at ___.

About Us: Zeitview is the leading intelligent aerial imaging company for high-value infrastructure, providing businesses with actionable, real-time insights to recover revenue, reduce risk and improve build quality. We serve customers in the solar, wind, insurance, construction, real estate, and critical infrastructure industries. Trusted by the largest enterprises in the world, Zeitview is active in over 70 countries. Our mission is to accelerate the global transition to renewable energy and sustainable infrastructure through advanced inspection solutions. Take a look at our latest achievements ___! This role in one paragraph: Build the core product that serves every Zeitview vertical. You will build and ship Zeitview's primary enterprise platform, Asset Insights. You receive problem definitions and prioritized requirements from our vertical product leads: PMs who sit with customers in solar, wind, utilities, oil & gas, and commercial properties, and you turn those into working software. You partner with engineering leads to shape technical approach, manage cross-stage dependencies across the inspection pipeline (capture → analysis → delivery), and deliver complex programs at quality. Product vision and strategy are set by the Head of Product and VPs of Product; your job is to contribute technical judgment and then execute. What you'll actually do in the first 6 months: • Evaluate where generative AI, LLM, or agent-based capabilities should replace or augment existing platform workflows, and where they shouldn't, • Negotiate scope trade-offs between multiple vertical PMs competing for the same engineering capacity, and make those trade-offs legible to leadership, • Own the backlog for one or more pipeline stages in Asset Insights (e.g., analysis, analytics, action), writing epics and stories that engineering can pick up without a follow-up meeting, • Work side-by-side with operations teams who run inspections and deliver reports, identifying where product investment eliminates manual steps, • Inherit and improve the interface contracts between pipeline stages so that a change in capture doesn't break delivery, • Stand up or refine measurement frameworks for your product areas, defining what "working" means before you ship, not after This role is NOT: • A customer-facing strategy role. You will not own client relationships, run sales calls, or set vertical go-to-market strategy. If that's what you're looking for, see our Senior Product Manager - Vertical posting., • A greenfield vision role. You are executing against an existing product strategy, contributing to its evolution with technical insight, not defining it from scratch., • A people management role. You will informally guide other team members and coordinate across functions, but you will not have direct reports. Requirements: • Bachelor's degree (or higher) in a science, technology, or related field, or equivalent experience, • 8+ years of professional experience, with 5+ years in product management, • You have built and shipped enterprise B2B SaaS products. Not just managed a backlog, but made architectural and scoping decisions that affected whether the product worked at scale, • You have hands-on experience with AI/ML-powered product capabilities: generative AI, LLMs, agent-based systems, or comparable. You can evaluate an AI feature's readiness for production, not just pitch one., • You can hold your own in technical design discussions with engineering leads. You've shaped system architecture, evaluated build-vs-buy trade-offs, and ensured prototype-to-production paths are viable, • You have delivered complex, ambiguous programs across multiple teams where no single person had full authority, coordinating through influence, clarity, and follow-through, • You can write a product requirement that an engineer reads once and builds from. Your specs reduce ambiguity rather than create it., • You are fluent in quantitative reasoning: you've built measurement frameworks, designed experiments, and made judgment calls when the data was incomplete Strongly preferred: These will move you to the top: • Experience working with operational or service delivery teams. You understand that the product doesn't end at the UI, • Product management or domain experience in solar, wind, utilities, oil & gas, or commercial properties, • Experience with geospatial data pipelines, remote sensing, or inspection/asset management platforms, • Experience designing evaluation frameworks for non-deterministic AI outputs, • Experience with drone or remote piloted system workflows, • Experience in mobile application development What’s Included: • Feel great about your work as you join a leading mission-driven intelligent aerial imaging company - our goal is to accelerate the global transition to renewable energy and sustainable infrastructure, and you personally will play a large part in making this happen!, • Competitive base salary, annual bonus and stock options, • Your choice of multiple medical insurance plans, including options with an HSA and 100% coverage of the premium for yourself and your dependents, • Unlimited PTO: We mean it when we say we prioritize work-life balance and mental health, • Autonomy and upward mobility, • Diverse, equitable, and inclusive culture: a place where your voice matters This role has a base salary range of $160,000 - $180,000 USD, plus a target annual bonus and eligibility for stock options. Actual compensation may vary based on experience, skills, and location within USA. Zeitview is proud to be an equal opportunity employer. At Zeitview, we believe in cultivating an environment where our team members can bring their authentic, whole selves to work. Encouraging identity and belonging is one of the many aspects of our culture that makes us stronger as an organization and drives innovation. We are committed to building and delivering a diverse, inclusive, and equitable workforce that includes age, color, sex, disability, national origin, race, religion or veteran status, that is representative of the world around us, where all individuals are treated with respect and dignity - and to act swiftly if this value is ever threatened. We are constantly striving to be better, and we continue to take strategic steps to advance representation. We also provide reasonable accommodation for qualified individuals with disabilities and for seriously held religious beliefs in accordance with applicable law.

Company Satoshi Energy is at the forefront of energy innovation, championing the colocation of AI and bitcoin data centers with renewable energy assets. As the first mover in 2018, we have developed nearly 500 MW of data centers in ERCOT, with an additional 5 GWs of data center projects under development. The Role Our team brings deep expertise across electric power markets, project development, and software development, positioning us as trusted experts in this rapidly evolving market. We are seeking a highly motivated and detail-oriented Transmission & Interconnection Engineer to optimize and own our interconnection processes, transmission planning, and site evaluation capabilities. This role is ideal for an engineer with transmission planning or design experience who thinks commercially and thrives in startup environments. You'll bridge technical rigor with business judgment, conducting shadow studies and land assessments, navigating utility interconnection processes, and identifying opportunities that balance engineering feasibility with market opportunity. Working at the intersection of renewable energy, data centers, and grid infrastructure, you'll be instrumental in scaling our powered land development business from early-stage projects to a robust pipeline. As a foundational technical hire, you'll have significant autonomy to build processes, shape strategy, and grow with the company as we expand our impact on the energy transition. Your Day-to-Day • Interconnection Process & Transmission Planning: You will optimize and manage our interconnection workflow from initial feasibility through commercial operation - navigating utility processes, load study requests, liaising with distribution and transmission utilities to understand/adhere to/influence requirements, conducting load flow studies, interfacing with ISOs and industry technical/regulatory bodies, and ensuring projects meet applicable technical standards. You will become our internal expert on grid interconnection across multiple ISOs and utility territories., • Site Assessment & Technical Diligence: You will evaluate potential development sites through transmission capacity analysis, shadow studies, infrastructure assessments, and conceptual designs. You will identify technically viable and commercially attractive opportunities that align with our development strategy., • Stakeholder Management: You will work closely with internal teams and external consultants to maintain alignment, build trust, and keep projects moving. You will balance internal and external resources to meet evolving needs., • Process Development & Technical Infrastructure: You will build the frameworks, templates, and best practices that enable our team to scale efficiently, from interconnection application checklists to technical screening criteria. Your systems will ensure consistency, reduce project risk, and accelerate our development timeline., • Cross-functional Collaboration: You will work closely with our project development, sales, and operations teams to translate technical constraints into business decisions. Your ability to communicate complex transmission concepts to non-technical stakeholders will be essential as you help shape site selection strategy, inform go/no-go decisions, and support commercial negotiations., • Minimum of 4 years of experience in transmission planning, power system design, or utility interconnection engineering, • Bachelor's degree in Electrical Engineering, Power Systems Engineering, or related technical field, • Hands-on experience with transmission planning or design engineering at a utility, ISO, developer, or engineering consultancy, • Demonstrated expertise in interconnection processes, including study management, utility coordination, and navigating ISO/RTO requirements across multiple markets, • Proficiency with technical analysis tools including AutoCAD (DWG files), power system modeling software (PSS/E, PowerWorld, or similar), and GIS platforms, • Experience conducting site assessments including shadow studies, transmission capacity analysis, substation evaluations, and land constraint identification, • Strong understanding of grid infrastructure, transmission system planning, and the technical requirements for interconnecting large electrical loads, • Ability to translate complex technical concepts into business implications and communicate effectively with non-engineering stakeholders, • Excellent organizational skills with attention to detail in managing technical documentation, study timelines, and regulatory submissions, • Commercial mindset with an understanding of how technical decisions impact project economics and development timelines, • Self-starter who thrives in startup environments: comfortable building processes from scratch, wearing multiple hats, and working with ambiguity, • Creative problem solver who can balance engineering rigor with practical, first-principles thinking to find innovative solutions Preferred Skills • Obsession with sustainable energy, sound money, and/or emerging AI technology., • Experience successfully managing multiple projects in a fast-paced environment., • Knowledge of substation designs., • Knowledge of the Engineering, Procurement, and Construction stages of infrastructure development., • Battery and/or data center development experience., • Experience in capacity markets and ancillary services markets., • Transmission planning experience in ERCOT. Company Culture • We are free thinkers, we believe in meritocracy, we challenge assumptions meticulously, and we don’t get overly emotional if we’re wrong., • We believe in providing freedom and responsibility to foster a growth culture based on trust, transparency, and teamwork., • We encourage each other to seek discipline and focus in all parts of life, so that we can always perform at our best on the job., • We are a distributed team on a mission to build decentralized global power markets., • Bonus plan, 401k, and equity participation., • Medical, Dental and Vision., • Phone and Internet stipend, • Home office stipend., • Flexible PTO., • Company gatherings in fun places - the best of being fully remote while still coming together regularly!, • Benefits vary for international applicants.

CallMiner seeks a skilled Customer Success Director to join our Customer Retention Team. In this role, the Customer Success Director drives business value for our key business Process Outsourcing (BPO) partners by ensuring a swift realization of benefits and expertly guiding them through the Conversation Intelligence & Automation maturity curve while optimizing a Center of Excellence. They balance and prioritize both tactical and strategic customer needs to ensure robust Gross Renewal Rates (GRR) and Net Dollar Retention (Net$Ret) forecasts and results. Their primary goal is to drive adoption, retention, expansion, and long-term strategic partner growth by aligning our technology to BPO business goals and operational workflows. • Manage a portfolio of BPO partners, align goals, foster strategic partnerships, and ensuring exceptional customer experiences., • Build strong trusted advisor relationships with BPO leadership and internal CallMiner teams to enable collaboration and alignment across all levels., • Represent CallMiner as the primary point of contact for BPO partners, ensuring a single, consistent voice for escalation and issue resolution., • Lead structured onboarding and enablement programs for new and existing BPO partner implementations, including change management and rollout expert coaching tailored for the BPO environment., • Co-create and implement scalable success frameworks through Center of Excellence for repeatable best practices that BPOs can deploy across their client portfolios and industry verticals., • Support sales, marketing and our BPO partners to develop a Go To Market strategy that can drive additional revenue opportunities., • Monitor platform adoption and usage across BPO client teams, proactively identifying and addressing risks and adoption gaps., • Own retention & collaborate on growth opportunities for your BPO book of business, exceeding $8 million, by driving renewal alignment and business value discussions., • Identify upsell and cross-sell opportunities within the BPO ecosystem; collaborate closely with sales and revenue teams to develop business cases and joint strategies., • Partner with Succes Strategy to influence partner engagement models that optimize BPO success in onboarding and servicing their clients with CallMiner solutions., • Define and track outcome-focused use cases that are aligned with the goals of the BPO clients and their customers., • Use Gainsight and other platform tools to operationalize account health, align team efforts, and ensure transparent execution of success plans., • Act as a thought partner, challenging and guiding BPOs to define, build, and measure strategic Conversation Intelligence use cases that drive quantifiable business impact., • Influence the CallMiner product roadmap by collecting, consolidating, and advocating partner feedback and innovation ideas., • Collaborate with marketing to capture and promote compelling BPO success stories via case studies, events, and industry webinars., • Collaborate with cross-functional teams — sales, product, marketing, operations — to deliver seamless execution supporting BPO partner success., • Proactively identify potential issues or conflicts and lead cross-team initiatives to quickly resolve escalations and maintain partner satisfaction., • Champion operational best practices and continuous improvement methodologies that scale CallMiner’s impact within BPO customers., • 4+ years in customer success, account management or client relations., • Bachelor's degree in a business-related major or equivalent work experience., • Experience developing and managing B2B customer relationships., • Experience managing BPOs and/or channel partners., • Experience with the development, execution, and overview of account plans., • Ability to manage customer expectations and be assertive, persistent, and persuasive., • Able to engage management decision makers and influencers at any level., • Excellent communicator with strong written and verbal communication., • Demonstrated ability to understand customer requirements and translate into a quantifiable solution., • Strong financial acumen with experience supporting revenue generating or cost reduction initiatives., • Ability to effectively prioritize workload and manage changes in priority and direction., • Must be computer literate; have experience using Microsoft Office Suite and other customer centric software., • Based out of our Waltham, MA office or remote., • Potential travel up to 30%., • Bi-lingual speaker preferably Spanish language., • Prior experience in Customer Success or Account Management in a SaaS environment. CallMiner's core set of values – from teamwork and ownership to success and joy – serve as a touchstone for what we strive to create in a workplace culture and weave through everything we do as a company. We believe that by building a team of brilliant, inspired people, we can truly accomplish amazing things together. We are committed to providing an inclusive and equitable workplace where everyone feels accepted, valued, and understood. Our strong commitment to a positive workplace has earned us the recognition of a 2024 Top Place to Work by the Boston Globe. At CallMiner, we believe having a work-life balance is key to being able to deliver your best every day. We strive to offer a well-rounded and generous benefits package designed to provide the coverage options and flexibility to meet both individual and family needs. This includes reimbursement programs for both fitness and tuition, generous PTO including an annual volunteer day, paid maternity, parental leave and more. We are an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, ancestry, disability, sexual orientation, marital status, veteran status, gender identity, or any other characteristic protected by applicable federal, state, or local laws.

About the Company:Charter Impact empowers mission-driven organizations to achieve their goals through personalized support in finance, operations, and business management. We accomplish this through enthusiastic collaboration within our team and with our clients to support their communities. We are a remote first company growing on a national scale and are continuously seeking qualified candidates to join us. Ideal candidates will be highly motivated professionals who are committed to supporting the team in an environment of growth and change. Role Summary:The Accounting Manager is responsible for leading a team of accountants in all aspects of transaction processing and financial reporting for our clients. They will oversee all accounting and compliance reporting for assigned clients by working with Charter Impact accounting, accounts payable and payroll staff, ensuring accuracy and timeliness of financial information. This position is highly visible to Charter Impact clients and therefore, an upbeat personality and customer-service oriented sense of professionalism is a must. This position is remote to candidates based in AZ, CA, CO, CT, ID, NV, OR, SD, TX, UT and/or WA. • Management Responsibilities, • Lead, mentor, and develop a high-performing flex accounting team, fostering a culture of excellence and continuous improvement., • Collaborate cross-functionally with Client Finance, Accounts Payable, and Payroll teams to optimize workflow efficiency and ensure seamless financial operations., • Stay current on charter school industry trends and funding developments through ongoing professional development and industry engagement., • Support staff development by providing regular mentorship and guidance, promoting long-term career growth within the firm., • Cultivate and sustain strong, long-term relationships with client leadership and internal stakeholders to ensure trust and client satisfaction., • Transactions and Financial Reporting, • Supervise the delivery of comprehensive financial and accounting services, including financial statement preparation, accounts payable/receivable, grant expense tracking, and ad hoc reporting., • Ensure all financial statements comply with Generally Accepted Accounting Principles (GAAP) through rigorous review and oversight., • Assist the Director of Accounting in preparing annual budgets and monthly financial forecasts for clients., • Oversee the full audit process, including preparation of audit work papers, coordination with external auditors, and comprehensive understanding of A-133 and other governmental audit requirements., • Ensure timely and accurate completion of all compliance and regulatory reporting., • Provide internal control training and guidance to client staff to support sound financial management practices., • Partner with the Director of Accounting and Directors of Client Finance Services to deliver clear, actionable financial insights to clients., • Consistently exceed client expectations by delivering accurate, high-quality financial information and responsive service., • Bachelor’s degree in Accounting required; Master’s degree in Finance or Accounting is a plus, • Certified Public Accountant (CPA) license is a plus, • Minimum of 4 years of professional accounting experience, including staff oversight and development, • Strong knowledge of accrual accounting principles and financial record-keeping methods, • Proficiency in Microsoft Office, especially Excel, • Exceptional customer service and communication skills (oral and written), • High attention to detail and strong organizational skills, • Ability to work independently, prioritize tasks, and manage multiple deadlines without direct supervision, • Proven ability to prepare, review, and analyze accurate financial reports and summaries, • Ability to identify and correct errors in financial documents and computations, • Demonstrated adaptability and ability to thrive in a fast-changing environment, • Team-oriented mindset with the ability to collaborate effectively with internal teams and clients, • Willingness and ability to learn charter school and non-profit accounting rules, regulations, and technical procedures, • Experience in a professional services or CPA firm is a plus, • Experience with charter school finance, non-profit accounting, or both is a plus, • Familiarity with Sage Intacct or other non-profit accounting systems is a plus, • As a remote-first organization, we embrace flexibility and collaboration across teams. To support your success, we provide a company-issued laptop along with essential accessories, including a mouse, keyboard, and monitor, to help you create a productive remote workspace., • Opportunities to connect: Engage in frequent virtual and in-person team-building events., • Incredible colleagues: Work alongside a passionate team making a real impact., • Competitive compensation & benefits: Enjoy medical, dental, vision, and life insurance, plus a 401(k) with company match—and much more!, • Generous paid time off: Receive 11 paid company holidays and a winter break from Christmas Day through New Year's Day., • Employee Referral Bonus Program: Earn a bonus for successful referrals.$100,000 - $125,000 a yearThis position has a base salary of $100,000 - $125,000 annual, with the opportunity to earn an annual discretionary bonus. The amount a particular employee will earn within the salary range will be based on factors such as relevant education, qualifications, performance, business needs and business results.Charter Impact strives to be an employer of choice for highly motivated and mission-driven professionals. We are committed to fostering a team environment where all members work together to achieve common goals, and where staff are supported, challenged and inspired in their work.

Remote Contract. 24 months. NO C2C. EMS Application Developer develops design and performs software development for suite of Electric Power Grid Applications. The suite includes Energy Management System (EMS) applications such as Topology Processor, Power Flows, State Estimator, Contingency Analysis, Load Frequency Control, Dispatcher Training Simulator (DTS), ICCP, SCADA, CIM Importer, Interfaces and Dynamic Stability Analysis, Load & IRR Forecasting, PMU, Network Model Management system (NMMS) applications. Adhere to software development life cycle (SDLC) processes that includes performing testing and validation of Grid Applications and User Interface changes to deliver quality software to customers. This position will report to the Supervisor/Manager of Grid & Market Solutions (GMS) Technology Development – Grid team. JOB DUTIES • Broadly applies principles, theories and concepts related to the profession. A seasoned, experienced professional with an in-depth/full understanding of area of specialization., • May provide recommendations regarding issues outside the bounds of defined procedures and practices. Demonstrates good judgment in selecting methods and techniques for obtaining solutions., • Wide latitude for decisions within assignments, programs, and projects; impact is generally limited to the project or department. ADDITIONAL JOB DUTIES Level 3 • Works under the direction of a senior developer or supervisor/manager to complete departmental goals and assignments., • Performs all work according to applicable rules and regulations including regulatory requirements and organization policies and procedures., • Good Knowledge on core electric power systems operations and control functions like power flow studies, state estimation, contingency analysis, economic dispatch, Unit Commitment, and electric power market operations., • Works with internal stake holders closely, review and understand grid applications functional and non-functional requirements., • Develops design, performs software development (using Fortran, C/C++, Java, Perl, Python etc. programming languages) and testing for suite of grid applications and its interfaces in windows and Linux environments., • Designs, develops, and tests grid applications backend oracle database changes using Oracle PL/SQL programming language., • Performs grid applications user interfaces display development using GE EMS FGbuilder and Siemens WebSDK platform., • Performs GE EMS applications software code migration to port all customs from current EMS system to upgrade EMS system as part EMS Upgrade project., • Participates in requirements and design review discussions with grid systems vendors (GE, Powertech, Siemens, EPG, Itron)., • Adheres to software development life cycle (SDLC) standards for all the software changes within portfolio., • Understands and follows grid applications software release process and best practices to deliver software changes to customers seamlessly. Adheres to change management processes during software release delivery., • Participates in interdepartmental meetings and present software design and implementation details., • Good Knowledge on Linear and Non-Linear Optimization techniques and understand grid applications (SCOPF, SCUC etc.) optimization objective functions formulation., • Analyzes electric power grid operations and congestion management related requirements and designs, develops software solutions in core EMS applications like Power Flows, State Estimator, Contingency Analysis, Load Frequency Control, Load Forecast, Dispatcher Training Simulator (DTS) and in developed custom EMS applications to meet the requirements., • Works closely with Network Modeling team on CIM Model data modeling, designs CIM Importer Schema and performs EMS CIM Importer software development., • Analyzes, troubleshoots, identifies root cause of Voltage and Transient Stability Analysis (VSAT/TSAT) applications issues, and works with Powertech to develop and deliver software solutions to resolve the issues., • Designs and implements IRR (Wind/Solar) forecast requirements in Siemens WebSDK based forecast presentation platform., • Deploys, configures, integrates, and tests software releases from grid systems vendors in development environments and delivers quality software releases to customers. Vendor software includes GE EMS, Siemens Network Model Management System (NMMS), Powertech DSA/VSAT/TSAT, EPG PMU/RTDMS, iTron MetrixIDR., • Provide timely software solutions to address grid applications critical production issues on 24x7 basis as level 2 support team., • Works closely with GMS production support teams, Grid Operations & Training teams, Network Modeling team and provides technical support on EMS, DTS and NMMS applications., • Automates software development processes using Continuous Integration and Continuous Delivery (CI/CD) tools such as Bitbucket, Apache Maven/Jenkins etc., • Creates and gives presentations for training on GMS grid applications enhancements., • Assists in developing tools, processes and procedures that improves grid applications software development and departmental/organizational efficiencies., • Designs and develops integration and data flows between EMS applications and downstream systems such as VSAT/TSAT, Market Management System (MMS), market reports, settlements, Itron Load Forecasting, IRR forecast interfaces and control room situational awareness applications., • Analyze, troubleshoot, identify root cause of all grid applications, database, and system issues, and develop software solutions., • Maintains and supports grid systems in development environments. Senior Level - In addition to above Level 3 job duties Works with vendors on grid applications and its interfaces improvements and proposes design changes. • Performs code reviews and approve code changes developed by other developers., • Automates grid applications and user interfaces unit and regression testing as much as possible by developing scripts and using third party automation tools such as Selenium., • Conducts all phases of product software development lifecycle, including the analysis, design, test, and integration of products., • Creates and gives presentations for product solutions and training on GMS grid applications. All Levels -- Preferred Work Experience • Experience with one of the vendors (Hitachi Energy/ABB, GE, Siemens, Resource Innovations/Nexant, OSI Inc) Energy or Market Management Systems and applications preferred., • Power industry experience in grid and market arena preferably with software vendors or ISO/utilities., • Experience with programming languages such as FORTRAN, C, C++, Java, Perl and Python., • Experience with Oracle PL/SQL, • Experience with Commercial Optimization Solvers: CPLEX/AMPL, Gurobi, • Experience with CIM/XML model-based tools., • Experience with developing integration layers using Messaging Services: Tibco JMS, AMQ SKILL REQUIREMENTS (All levels) • Programming Languages/Packages/Scripting: C, C++, VisualC++, FORTRAN, Java, Perl, Python, PL/SQL, Shell Scripting, • Web Application Servers: JBOSS, Tomcat, • Message Queues: Tibco JMS, AMQ, • Web Based Development – J2EE, Servlets, SOAP, Java Script, HTML/CSS, XML, • Database: Oracle, SQLSERVER, • Source Code Control Tools: Git, GitHub, • Optimization Solvers: CPLEX/AMPL, Gurobi, • Operating System: Windows, Linux, AIX REQUIRED EXPERIENCE • Level 3: Requires minimum 3 years related work experience in excess of degree requirements, • Senior: Requires minimum 5 years related work experience in excess of degree requirements EDUCATION • Bachelor's Degree: Electrical Engineering, Computer Engineering, Computer Science or related field (Required), • Master's Degree: Electrical Engineering, Computer Engineering, Computer Science or related field (Preferred), • or a combination of education and experience that provides equivalent knowledge to a major in such fields is required The base pay range for this role is $67.60 - $81.69 per hour. MWResource offers medical, dental and vision coverage through Florida Blue, short- and long-term disability coverage, employer paid life insurance, and participation in the MWResource 401K plan for US based consultants. Applications accepted on a rolling basis until filled. MWResource does not discriminate based on race, gender, color, religion, national origin, age, disability, veteran status, or anything else that makes you part of any group. Candidates must be authorized to work in the United States. Candidates will be required to pass a background check and drug screening. Please note we are not open to outsourcing our recruitment needs.

Procon Consulting is seeking a Lead Indoor GIS / Digital Twin Developer (remote, US‑based) to plan, develop, integrate, and maintain indoor GIS “digital twin” solutions that connect BIM, ArcGIS Indoors, CMMS (e.g., Maximo), Survey123, cloud document repositories, ArcGIS‑oriented imagery, and other facilities data sources for operations and maintenance. This senior role (roughly equivalent in complexity to GS‑13) combines project management and technical leadership on future client projects, including occasional on‑site work and conference support across the country. You will lead end‑to‑end delivery of indoor GIS / digital twin projects: scoping and planning work, coordinating with clients and partners, running Agile‑style sprints, and serving either as project manager or as technical lead reporting to a PM, depending on the engagement. You will design and implement ArcGIS Indoors solutions (indoor geodatabases, facilities/floor layers, 2D/3D web maps and scenes) and build BIM‑to‑GIS workflows to convert validated Revit models (architectural, structural, MEP) and COBie asset data, prepared by BIM specialists, into indoor GIS, including georeferencing, level attribution, multipatch geometry, and points of interest. Working closely with BIM specialists, you will consume and import vetted BIM models, COBie exports, and other curated asset data into GIS rather than performing primary BIM/COBie authoring or assessment yourself. You will also import and integrate additional datasets such as historical drawings and legacy documentation in various formats (e.g., DWG, PDFs) as appropriate base or reference layers within the digital twin environment. The role is responsible for implementing and enforcing data architectures and workflows that respect established “sources of truth” across BIM, GIS, CMMS, and document repositories, and for operating data reconciliation and visualization tools that depend on those validated inputs. You will design, configure, and maintain integrations between indoor GIS and CMMS and related systems, using ETL/orchestration tools (such as FME or equivalent) and, where appropriate, direct API‑based integrations between ArcGIS and CMMS platforms. A key focus is ArcGIS‑oriented imagery: designing workflows to ingest 360° construction and facility imagery (e.g., from OpenSpace or similar tools) into ArcGIS as oriented imagery datasets, using Python, APIs, and geoprocessing tools to expose imagery as services tied to floor plans and asset locations. You will integrate these reality‑first imagery layers with Indoors maps/scenes so end‑users can navigate floorplans and launch context‑aware 360° views as part of the digital twin experience. You will also lead GIS‑side data reconciliation and quality workflows (e.g., Experience‑Builder or similar apps) to help align BIM, GIS, and CMMS records based on already‑validated data, and develop reusable templates, reference geodatabases, and SOPs to scale solutions across portfolios. In addition, you will support ongoing operations (model/data updates, performance tuning, user support) and contribute to proposals, estimates, and solution roadmaps for new and existing Procon clients. This is a remote US‑based position with occasional travel to Procon HQ in Northern Virginia and to customer locations and conferences nationwide. • Bachelor’s degree in GIS, Geomatics, Engineering, Architecture, Computer Science, or a related field, or equivalent professional experience., • Approximately 7+ years of progressive GIS or related experience, including at least 3 years focused on indoor GIS, BIM/GIS integration, or digital twin solutions, and 2+ years in a lead or project management role., • Advanced experience with ArcGIS Enterprise and ArcGIS Pro, including ArcGIS Indoors configuration, indoor geodatabase design, and publishing/administration of 2D maps and 3D scenes for facilities., • Hands‑on experience with Autodesk Revit–to‑GIS workflows, including consuming validated BIM models and COBie (or similar) asset data prepared by BIM specialists, and configuring indoor GIS using that vetted content., • Ability to import and manage additional facility data such as historical drawings and legacy documentation, including DWG and PDF, as GIS‑ready layers or reference content., • Strong experience designing and implementing integrations between GIS and CMMS platforms (e.g., Maximo), using either ETL/orchestration tools (such as FME or equivalent) and/or direct REST/JSON/API‑based integrations between ArcGIS and CMMS., • Practical experience configuring and using ESRI Survey123 (or similar) for field data collection and work order / asset update workflows tied into GIS and integration pipelines., • Experience working with ArcGIS‑oriented imagery: creating oriented imagery datasets and web services from 360° photo sources, and integrating them with indoor maps, scenes, and digital twin applications., • Solid knowledge of enterprise geodatabases, schema design, and geoprocessing automation in ArcGIS Pro, including the use of custom tools and templates., • Strong systems thinking skills and the ability to design solutions spanning BIM, GIS, CMMS, imagery, and cloud document repositories in collaboration with BIM specialists and other SMEs., • Excellent written and verbal communication skills; comfortable working with both technical and non‑technical stakeholders and translating operational needs into concrete requirements and work plans., • Demonstrated ability to manage competing priorities, lead iterative development cycles, and mentor or guide junior technical staff. Interested and qualified candidates please submit a cover letter and a resume. Procon offers competitive salaries and a comprehensive benefits package, including full medical/dental insurance and 401(K) plan. Procon is an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veteran status, sexual orientation, or any other protected factor

We are seeking a skilled Salesforce OmniStudio Developer to support digital transformation initiatives within the public sector. This role focuses on building secure, scalable, and citizen-centric solutions using Salesforce OmniStudio (Vlocity) to improve service delivery, streamline operations, and enhance constituent engagement. The ideal candidate has experience working in government or highly regulated environments and understands the importance of compliance, accessibility, and data security in public-facing systems. • Design, develop, and maintain OmniStudio solutions, including OmniScripts, Integration Procedures, DataRaptors, and FlexCards, in support of Department of Defense (DoD) mission systems, • Translate functional and mission requirements into secure, scalable technical solutions aligned with DoD architecture standards, • Support modernization and migration of legacy systems to Salesforce Government Cloud/DoD-compliant environments as needed, • Develop and maintain secure integrations with internal and external DoD systems using REST/SOAP APIs and approved middleware, • Ensure all solutions comply with DoD cybersecurity and compliance frameworks, including NIST controls, FedRAMP and RMF requirements, • Implement security best practices, including role-based access control (RBAC), encryption, and secure coding standards, • Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field (or equivalent experience), • 3+ years of Salesforce development experience, • Hands-on experience with OmniStudio tools, • Strong knowledge of Salesforce platform capabilities, including Apex, Lightning Web Components (LWC), and SOQL, • Experience developing secure integrations using REST/SOAP APIs, • Working knowledge of DoD cybersecurity frameworks, including NIST 800-53, RMF, and FedRAMP requirements, • Familiarity with secure software development practices and DevSecOps principles, • Experience working in Agile/Scrum environments, • Ability to obtain and maintain a DoD security clearance (Secret or higher, as required), • Strong analytical, problem-solving, and communication skills, • Salesforce certifications (e.g., Platform Developer I/II, OmniStudio Developer Certification), • Prior experience supporting DoD or other federal defense programs, • Current Secret or Top Secret security clearance or the ability to obtain one, • Experience supporting ATO packages, security control assessments, and continuous monitoring activities, • Experience with DevSecOps tools such as Git, Jenkins, Copado, or Gearset, • Knowledge of data governance, records management, and audit requirements in DoD environments, • Experience with large-scale case management, logistics, or personnel systems within defense programs

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. First Advantage is seeking a Healthcare Product Manager to join our Drug & Occ Health Screening (DOHS) product team. This role is focused on driving value across healthcare screening, credentialing, onboarding, and hiring workflows by working closely with healthcare clients and internal healthcare subject matter experts. You will partner directly with healthcare customers to understand their operational challenges, regulatory requirements, and hiring workflows, and translate those insights into prioritized product initiatives. Working closely with our Healthcare Vertical team, engineering, and other cross-functional partners, you will help define and execute a healthcare-specific product roadmap that delivers measurable client and business impact. Who You Are: • You are self-motivated and ready to “roll up your sleeves." While you are an independent contributor, you are also collaborative. You can spearhead a project and see it through from start to completion., • As a team player, you navigate cross-functional teams and work well with team members in other business units and departments toward a common goal., • An Innovator — you see gaps in current processes or workflows as an opportunity to improve and try something new., • Work closely with healthcare clients to identify unmet needs, workflow gaps, and product opportunities across screening, credentialing, onboarding, and hiring., • Partner with the Healthcare Vertical team to understand challenges across clients and synthesize insights into a cohesive, healthcare-specific product roadmap., • Lead product discovery efforts, including client interviews, workflow analysis, and validation of healthcare use cases., • Translate healthcare business and regulatory requirements into clear product requirements, user stories, and acceptance criteria., • Prioritize product initiatives based on client value, regulatory impact, and business outcomes., • Collaborate with engineering, architecture, and operations teams to drive successful implementation of healthcare-focused product enhancements., • Communicate product vision, roadmap progress, and outcomes to internal stakeholders and healthcare clients., • Bachelor’s degree in Business, Technology, or a related field or equivalent experience., • 2-5 years of experience in product management or related roles., • Experience in healthcare screening, credentialing, onboarding, hiring, or workforce-related domains is strongly preferred., • Demonstrated ability to work directly with clients to gather requirements, identify opportunities, and drive product decisions., • Strong understanding of healthcare workflows and the ability to learn regulatory and compliance considerations., • Excellent communication skills, with the ability to translate client needs into actionable product direction. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel, • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 8 paid company holidays, • Access to new tech and growth opportunities, and leaders who want to see you succeed! What Are You Waiting For? Apply Today! You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! The salary range for this position is approximately $105K-125K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

About Procare For over 30 years, Procare Solutions has been dedicated to empowering early childhood educators by providing products and services that enable them to focus on the care, safety and education of children. We recognize the responsibility that comes with nurturing and educating children, which is why our child care management solutions are designed to automate business processes, help ensure safety and compliance, communicate with families and provide educational resources and training to help teachers and children thrive. Over 40,000 satisfied customers have chosen Procare Solutions as their trusted partner in providing exceptional care for young minds. A Little About the Role We are seeking a Financial Systems Manager. This team member will be instrumental in overseeing and enhancing our NetSuite ERP system to drive Procare’s operational success and expansion. Your role will involve configuring, tailoring, and maintaining NetSuite to align with our company’s dynamic needs. This position demands a thorough grasp of NetSuite features, along with robust problem-solving abilities and strategic vision. You’ll work together with Procare’s Finance, Accounting, and Product teams to refine processes, bolster system functionalities, and uphold data accuracy. You will be responsible for transforming business requirements into technical solutions, managing the complete lifecycle from technical design to post-production operations management. What You Will Do • Collaborate with the Finance and Accounting team to design and implement processes within NetSuite, particularly focusing on automating manual accounting tasks, • Serve as the primary NetSuite contact and senior administrator, overseeing the support ticket queue, communicating priority issues, and ensuring their timely resolution; managing on complex projects and maintain NetSuite, including documentation for new releases, • Engage with the Finance team, Product Team, and NetSuite developer to collect requirements, deploy and manage scripts, • Develop and oversee workflows for Finance and Accounting operations, • Ensure NetSuite’s seamless integration with current company systems and applications (Salesforce, Boomi, etc.), • Provide production support for NetSuite, including data conversions, system documentation, and end-user training, • As needed, add new fields and workflows to extend NetSuite’s functionality, • Generate custom reports for management, finance, and accounting staff, • Implement necessary enhancements and upgrades to keep the system current and in line with industry standards Our Ideal Candidate Will Have • At least 5 years' of relevant experience, with the last 3 years' in a NetSuite administrator role, • Bachelor’s degree in Accounting, Finance, Information Systems, or a related field, • Certifications such as NetSuite Administrator, NetSuite ERP, and/or SuiteFoundation are beneficial, • Practical experience with NetSuite configurations, customizations, SuiteBilling, SuiteScript, SuiteFlow, and SuiteAnalytics, • Familiarity with standard financial and accounting reports, • Proven ability to collaborate with cross-functional teams and translate business needs into technical solutions, • Capability to work both independently and collaboratively, managing multiple projects simultaneously, • Excellent verbal and written communication skills, • Experience in the SAAS industry and subscription-based billing, • Background in GAAP and SOX controls environments, • Hands-on experience with Boomi integration solutions and workflows is valuable, • Proficiency with Salesforce Why Procare? • Excellent comprehensive benefits packages including: medical, dental, & vision plans, • HSA option with employer contributions, • Vacation time, holidays, sick days, volunteer & personal days, • 401K Plan with employer match and immediate vesting, • Employee Stock Purchase Plan, • Employee Discount Program, • Medical, Dependent Care, and Transportation FSA Plans, • Company paid Short and Long-Term disability and Life Insurance, • RTD EcoPass for all Denver employees, • Tuition Reimbursement and continued Professional Development, • Fast paced, high energy workplace environment in prime downtown location, • Regular company provided meals Salary $140,000-$155,000/year DOE Location This position is based in our Denver, CO office. We are currently in a hybrid in-office/remote working model based on business needs.

Product Owner - Shop Operations About Us: At Fullbay, our mission is simple — to create safer roads for our families and yours. As leaders in the heavy-duty repair industry, we power shops with technology that helps them run smarter and more efficiently. As an AI-First company, we invite artificial intelligence to eliminate friction, spark innovation, and drive efficiencies in every conversation— for our teams and our customers. Position Overview: As a Product Owner at Fullbay, you own and contribute to the success of the tools and workflows that power the day-to-day experience of technicians within automotive and commercial repair shops. You lead the definition, delivery, and ongoing improvement of features that directly impact how technicians diagnose, document, communicate, and complete their work inside the Fullbay platform. In this role, you operate as the primary Product Owner for technician-facing capabilities, accountable for backlog clarity, delivery quality, and continuous workflow improvement. While your work sits within a specific product domain, its impact is highly visible—shaping how technicians perceive the usability, efficiency, and value of Fullbay in their daily operations. You balance near-term workflow enhancements with thoughtful iteration to ensure the platform supports real-world repair environments. You lead a dedicated team of engineers and QA, working closely with other Product Owners, Designers, Customer Success, and Engineering leadership. Success in this role requires strong ownership, practical decision-making, and deep empathy for the technician’s environment. Ideal candidates bring either direct experience working in a commercial repair setting (such as a technician, service advisor, or shop operator) or meaningful experience building software solutions that serve technicians and shop-floor workflows. Primary Duties & Responsibilities: • Domain Ownership: Define and evolve technician-facing capabilities that improve workflow efficiency and usability. Ensure initiatives align with broader product strategy and reflect real-world shop operations., • Direction & Prioritization: Prioritize initiatives that improve technician productivity and reduce friction in daily workflows. Balance usability, technical complexity, and delivery speed while maintaining focus on customer impact., • Technician-Centered Enablement: Represent technician needs in product decisions by identifying workflow gaps and operational friction. Ensure solutions reflect the realities of time-sensitive, multitasking shop environments., • Product Discovery & Definition: Conduct technician interviews and field research to inform product direction. Translate insights into clear epics and user stories with defined success criteria., • Delivery Leadership & Workflow Management: Lead day-to-day delivery using Kanban practices to maintain focus and flow. Partner closely with engineering and QA to resolve ambiguity and adapt plans as needed., • Cross-Functional Collaboration & Influence: Collaborate with Product Managers and other Product Owners to maintain alignment across domains. Communicate progress, risks, and decisions clearly to engineering leadership and stakeholders., • Adheres to all confidentiality and compliance regulations., • Performs other duties as assigned. Minimum Education & Work Experience: • Bachelor’s degree in Business, Computer Science, or a related field (or equivalent practical experience)., • 4+ years of experience in Product Management, Product Ownership, or a related role within a SaaS or technology-driven organization. Hands-on experience in a shop environment can substitute for some of this requirement., • Demonstrated experience owning a product backlog and delivering customer-facing software features in an Agile environment., • Ideal candidates may have direct experience working in a commercial repair environment (e.g., as a technician, service advisor, or shop operator) or have built software solutions closely serving technicians and shop-floor workflows. Meaningful experience within automotive, fleet, or commercial repair industries—either through software products serving these markets or direct operational experience—is strongly preferred. Key Skills and Qualifications: • Backlog Ownership: Proven ability to manage and refine a backlog for a dedicated development team., • Customer Empathy: Deep understanding of technician workflows and operational realities within automotive or commercial repair environments., • Workflow Design Thinking: Ability to simplify complex operational processes into intuitive product experiences., • Technical Collaboration: Comfort working closely with engineering teams to translate business needs into clear, actionable requirements., • Industry Fluency: Familiarity with terminology, constraints, and performance expectations common in automotive or commercial repair shops., • Lean & Agile Delivery: Strong understanding of Agile methodologies; experience working in a Kanban-driven environment preferred., • AI Fluency & Adaptability: Strong comfort leveraging AI-enabled tools to improve personal productivity, documentation, research, and analysis workflows. Ability to thoughtfully evaluate and support responsible AI-powered enhancements within technician-facing capabilities., • Clear Communication: Ability to articulate workflow challenges and product decisions to both technical and non-technical stakeholders. Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions • Regularly required to sit at a desk in front of a computer and use hands to finger, handle, or feel objects, tools, or controls (including a computer keyboard and operating a telephone), lift and/or move up to 10 pounds., • Frequently requires the use of hands and arms for reaching, as well as the ability to walk and communicate effectively through speaking and listening., • Specific vision abilities required by this position include close vision, color vision, and the ability to adjust focus., • Noise level in the work environment is usually moderate., • Type on a computer keyboard and look at a computer monitor, and operate a cell phone or a computer-based phone

Thompson Greenspon, an established CPA firm recognized as a Washington Post Top Workplace, and ranked among the top 20 largest firms in Virginia, seeks an experienced Senior Accountant to join our CAAS team. Since 1956, Thompson Greenspon has been based in Fairfax, Virginia, specializing in audit, tax, accounting, and advisory services. We serve clients across the Metro DC area and beyond, with expertise in industries such as construction, real estate, government contracting, non-profits, and professional services. As a member of CPAmerica International, we have the resources and expertise to meet all professional accounting needs, making us a trusted partner to businesses nationwide. We foster a collaborative work environment with an emphasis on work/life balance and professional development. Get to know Thompson Greenspon by visiting ___ Overview We are seeking a dedicated and experienced Senior Accountant to join our growing Client Accounting and Advisory Services (CAAS) team. This role offers the opportunity to work closely with clients, providing comprehensive accounting services, valuable advisory support, and operational solutions that enhance business efficiency. As a Senior Accountant, you will be responsible for preparing financial statements, handling day-to-day accounting tasks, and gaining exposure to client relationship and advisory services. Key Responsibilities: Client Accounting • Record transactions from banks and/or other third-party applications with knowledge of client operations, • Code clients’ vendor invoices for payment and to optimize cash flow, • Reconcile balance sheet accounts, including bank accounts, accounts payable, accounts receivable, and other financial statement accounts, • Lead the onboarding and accounting software setup for new clients Financial Reporting • Prepares, understands and reviews financial statements, • Understand and explain accounting issues, financial impacts, and other operational challenges in a variety of industries we serve Advisory and Consulting • Identify opportunities for clients to optimize their financial and operational performance with senior members of the team, • Assist clients with budgeting, forecasting and financial analysis Tax Compliance and Reporting • Ability to prepare and review sales tax, payroll tax, and property tax returns Client Relationship Management • Develop strong client relationships, offering tailored solutions to meet each client’s unique needs with senior members of the team, • Communicate effectively with clients to provide status updates, answer inquiries, and resolve issues, • Serve as point of contact for clients, ensuring timely and accurate delivery of services Team Collaboration • Collaborate with internal teams to ensure smooth service delivery and maintain client relationship, • Participate in industry-specific niche meeting and marketing activities to support the firm’s business development efforts Professional Development • Stay abreast of industry developments, trends and regulatory changes to provide clients with timely and relevant insights, • Monitor and maintain current knowledge of software developments and emerging technologies Qualifications & Skills: • Extensive knowledge and advanced skill in accounting software and tools (required), • QuickBooks Online, • Bill, • Excel, • Microsoft products, • Associate’s or Bachelor’s degree in Accounting, Finance, or a related field (required), • 3+ years of CPA firm experience or industry accounting experience (preferred), • CPA, CMA or CPA/CMA candidate (preferred), • MBA or advanced degree in Accounting/Finance (preferred), • Ability to quickly learn new accounting software and tools, • Proven ability to work independently, manage multiple clients and deadlines, and maintain high-quality work with low error rates, • Excellent communication and interpersonal skills, • Strong analytical and problem-solving abilities, • Experience in specialized industries (construction, real estate, non-profits, and professional services) Working Conditions & Benefits: • Business hours Monday-Friday with core hours from 10:00 am to 4:00 pm, • Occasional overtime may be required during peak periods, • Hybrid work options available, • Collaborative, dynamic, and supportive team environment, • Competitive compensation package including free parking, gym access, and comprehensive benefits, • Continuing education and professional development programs Join our exceptional team at a firm that values work/life balance and rewarding career opportunities. Visit ___ for more information about our firm and benefits we offer.

JOB SUMMARY We are seeking a candidate preferably with experience supporting litigation, with experience in customer service, and Legal assistant experience. Preferably with a background working alongside defense counsel. Success in this role requires a genuinely personable professional who can engage comfortably with clients, maintain a positive presence, and promote long-term relationship building. The ideal candidate brings strong interpersonal skills, communicates with clients in a personable yet professional manner, and can navigate sensitive case matters with discretion, empathy, and sound judgment. The Legal Services customer service representative is a hybrid role that focuses on building client relationships while also providing support to the Operations staff. The position plays an integral role as they are responsible for communication with the customer, reviewer, and staff to ensure a quality report is delivered by the customer's deadline. The Legal Services CSR is responsible for providing a seamless workflow process to ensure a timely completion and the overall completeness of a reviewer report. Completeness is determined by customer requirements, company best practices, and accuracy. Customer service representatives are expected to be able to communicate with clients, reviewers, and be responsible for the receipt of new cases and ensuring proper system drafting and setup. The CSR is also responsible for taking direction and facilitating the case assignment/scheduling process. Dane Street’s success relies on individual and team contributions every day. We care for our customers, each other and Dane Street. It is the responsibility for all of us to maintain a positive working environment that promotes client satisfaction and results. MAJOR DUTIES & RESPONSIBILITIES Operational Duties and Responsibilities • Assist with Legal inquiries from staff, • Take the lead on any client request, • Train on Workflow processes., • Ensure all Legal client profile instructions are up-to-date and accurate Ability to handle client matters with sensitivity, discretion, and professionalism. Demonstrated ability to engage with clients professionally, provide clear updates, and maintain positive relationships. Handling Receipt of New Cases: • Intake new cases and review/verify information and requests. Draft cases by entering, • information into the Dane Street system., • Work with the client on any information missing pertinent to processing claim., • Sort, organize and create medical document listing - if required by client, and in line with specific special handling. Assignment of Cases: • Assign/schedule new cases to physicians for review with the appropriate physician, based on location, reviewer availability, specific guidelines, jurisdictional requirements and other client requirements., • Ensure that the assigned physician has no conflict of interest with the case assignment. Client Interaction: • Update clients frequently on cases in progress., • May communicate when there are questions on referral information to ensure proper documentation and information is provided to the assigned reviewer., • Ensure proper documentation for specified cases is provided to the client., • Strong communication Skills, • Assign cases to experts, • Forming relationships with Doctors, • Oversight of Cases: • Monitor, process, and track cases to ensure we meet deadlines., • Update clients frequently on cases in progress., • May communicate when there are questions on referral information to ensure proper documentation and information is provided to the assigned reviewer., • Ensure proper documentation for specified cases is provided to the client. Additional Duties Work with the Operations Managers and CSR Supervisors to provide initial/follow-up training to the CSR teams as needed. Research/train on new regulations or client requirements with the CSR teams. May provide oversight to the work of the team members. Continuously improves processes that help to facilitate better turnaround time, peer-to-peer success rates, and lessen returned reports by clients for clarification purposes, ultimately resulting in higher client satisfaction. Other duties & special projects, as assigned and based on business needs. EDUCATION/CREDENTIALS: An Associate’s Degree is preferred. JOB RELEVANT EXPERIENCE: Business experience in a healthcare and/or insurance setting is preferred. JOB RELATED SKILLS/COMPETENCIES: Present exceptional communication skills with a clear understanding of company business lines. The ability to apply critical thinking, manage time efficiently and meet specific deadlines. Computer literacy and typing skills are essential. WORKING CONDITIONS/PHYSICAL DEMANDS: Any lifting, bending, traveling, etc. required to do the job duties listed above. Long periods of sitting and computer work. WORK FROM HOME TECHNICAL REQUIREMENTS: Supply and support their own internet services. Maintaining an uninterrupted internet connection is a requirement of all work from home position. This job description is subject to change at any time. Join our team at Dane Street and enjoy a comprehensive benefits package designed to support your well-being and peace of mind. We offer a range of benefits including medical, dental, and vision coverage for you and your family. Additionally, we offer voluntary life insurance options for you, your spouse, and your children. We also offer other voluntary benefits which include hospital indemnity, critical illness, accident indemnity, and pet insurance plans. Employees receive basic life insurance, short-term disability, and long-term disability coverage at no cost. Our generous paid time off policy ensures you have time to relax and recharge, while our 401k plan with a company match helps you plan for your future. Apple equipment and a media stipend are provided for remote workspace. ABOUT DANE STREET: A fast-paced, Inc. 500 Company with a high-performance culture, is seeking insightful forward-thinking professionals. We process over 200,000 insurance claims annually for leading national and regional Workers’ Compensation, Disability, Auto, and Group Health Carriers, Third-Party Administrators, Managed Care Organizations, Employers, and Pharmacy Benefit Managers. We provide customized Independent Medical Exams and Peer Review programs that assist our clients in reaching the appropriate medical determination as part of the claims management process.

Made’s mission is to help homeowners save time, money, and stress. It starts with Made Card - a credit card designed specifically for homeowners, with unmatched rewards on mortgage payments, home improvements, utilities, and essential purchases. Each swipe powers a personalized home management platform where users can manage home systems & appliances, stay ahead on upkeep, and get help - from AI-driven guidance to in-person services - exactly when they need it most. By bringing together financial tools, data, and trusted professionals, we give people more control, more savings, and more time to enjoy the place they call home. We’re partnered with leading national players in the residential homeownership space - from mortgage lenders to home services providers - embedding Made into the key moments of the homeowner journey. These partnerships let us reach millions of households across the country and deliver meaningful benefits to homeowners. Backed by top investors like Village Global, Jump Capital, Recharge Capital, and Soma Capital, our leadership team brings deep fintech, mortgage, and credit card experience from Ramp, Bain Capital, JP Morgan Chase, American Express, and Morgan Stanley. We’re building the financial and engagement platform for the next generation of homeowners - one that puts the homeowner at the center, and redefines what it means to feel at home. We’re looking for a Product Manager to help drive the roadmap and execution of the Made Card and homeowner platform. You’ll work cross-functionally to launch features that delight homeowners, improve financial outcomes, and advance our mission. This is a role for someone who loves rolling up their sleeves, balancing user insights with business needs, and bringing new ideas from concept to launch. * Own product initiatives from discovery through delivery, ensuring features ship on time and add real value for homeowners. * Translate company strategy and customer insights into clear product requirements and user stories. * Collaborate closely with design and engineering to deliver elegant and intuitive user experiences. * Partner with partnerships, operations, and marketing to ensure launches align with business goals. * Conduct competitive analysis, user research, and data analysis to inform roadmap decisions. * Track performance against KPIs and refine products through iteration. * Contribute to product culture and processes as an early member of the PM team. * 3–5 years of product management experience, ideally in consumer fintech, credit cards, or high-growth startups. * Demonstrated ability to ship successful products end-to-end. * Strong analytical and problem-solving skills with a user-first mindset. * Excellent collaboration and communication across technical and non-technical teams. * Comfortable with ambiguity and fast-paced startup environments. We understand that not everyone comes from a traditional background. If you are a rockstar with a non-traditional path, we'd love to talk to you! * Experience in credit cards, rewards, lending, or proptech. * Background in consumer-facing financial or homeowner tools. * Familiarity with growth marketing and partner-driven distribution models. * Passion for credit cards, points, and the homeownership journey. You’ll play a key role in building the Made Card and homeowner platform from the ground up. As one of the early PMs, you’ll have direct ownership over features that shape the customer experience and help scale the business — with visibility and growth opportunities as the company expands. * Base Compensation Band: $120,000–$160,000 (determined by experience, qualifications, and location) * Compensation: Competitive salary with a meaningful stake in the company via equity, and 401k plan * Health & Well-being: We’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits * Grow Together: Company-wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback * Mortgage Benefit: Receive up to $25,000 toward closing costs of a new mortgage via our mortgage partners * Play Together: Quarterly team and company outings! * Generous Time Off: Flexible paid time off, sick days, and 11 company holidays Throughout the interview process, please remember that emails will only be from ___ emails. We won't ever be asking for any personally identifiable information during the interview process itself. Please reach out to ___ if you have any requests to verify the authenticity of an outreach. Made Card is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Made Card makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Total Expert is the purpose-built customer engagement platform trusted by more than 200 financial enterprises. Total Expert unifies data, marketing, sales, and compliance solutions to deliver the perfect customer journey across every financial milestone in any market. Total Expert turns customer insights into actions that increase loyalty and drive growth for modern banks, lenders, and credit unions. Working closely with engineering, user experience, and product marketing – you will lead our product strategy and management for a critical element of our product portfolio. You have a strong balanced focus on customer needs and market opportunities. In this role, you will be the voice of the market within our organization, translating customer insights into product decisions that drive business growth and deliver measurable value to our customers and our business. This position is remote for candidates residing outside of Minnesota. For candidates based in Minnesota, the position follows a hybrid schedule with three on-site days per week in our St. Louis Park, MN office. What you’ll be doing Market Intelligence & Strategy · Become the in-house expert on our target market segments, competitive landscape, and industry trends.· Conduct regular customer interviews, analyze usage data, and synthesize market research to identify unmet needs and opportunities.· Define and continuously refine the product vision, strategy, and roadmap based on market insights and business objectives. · Develop go-to-market strategies in partnership with marketing, sales, and customer success teams. Product Development & Execution · Transform market opportunities into detailed product requirements and user stories. · Collaborate with design and engineering teams to build solutions that address validated market needs. · Prioritize features based on customer impact, market opportunity, and strategic alignment. · Make data-informed decisions by defining and tracking key product metrics and KPIs. · Balance technical feasibility, business viability, and user desirability in product decisions. · Evaluate opportunities using a "build, buy, or partner" framework to determine the most strategic and efficient path to delivering customer value. · Collaborate with integration team, technology partners, and third-party vendors to evaluate capabilities, define requirements, and manage integrations that enhance platform functionality and align with customer workflows. Customer & Stakeholder Engagement · Build deep relationships with customers to understand their workflows, pain points, and goals and demonstrate a high degree of empathy (borderline obsession) with customer / user experience. · Regularly present product strategy and roadmap to internal stakeholders and executive leadership. · Collaborate cross-functionally with sales, marketing, customer success, and operations teams. · Educate internal teams on product positioning, value proposition, and competitive differentiation. · Facilitate smooth product launches through comprehensive go-to-market planning and execution. What we are looking for · 6+ years of product management experience, with SaaS/B2B software. · Proven track record of shipping successful products based on market needs with meaningful business impact (retention, growth, TAM/SAM expansion). · Strong analytical skills with experience using data to inform product decisions. · Experience with product discovery techniques (customer interviews, A/B testing, prototyping). · Excellent communication skills with ability to articulate complex concepts to diverse stakeholders. · Bachelor's degree in business, computer science, or related field (or equivalent experience). What Sets Our Top Performers Apart · Customer obsession: You have a genuine curiosity about customer problems and are energized by finding solutions that address real needs. · Market intuition: You can anticipate market trends and identify opportunities before competitors. · Strategic thinking: You connect product decisions to business outcomes and can articulate the "why" behind your recommendations. · Execution excellence: You have a bias for action and know how to move from idea to implementation. · Cross-functional leadership: You can influence without authority and align diverse stakeholders around a common vision. Compensation/Benefits: The anticipated base salary range for this role is $155,000 - $165,000 annually. Final total compensation offered is dependent upon the selected individual's qualifications and experience. This position is also eligible for an annual discretionary bonus based on company performance and other factors. As an employee of the company, you will be eligible to participate in the Employee Stock Option Plan. Total Expert offers a competitive range of benefits including Medical, Dental, Vision, HSA (Health Savings Account), FSA (Flexible Spending Accounts), company paid Life Insurance, Short-Term Disability, Long-Term Disability, Flexible Time-Off (FTO), Paid Parental Leave, and 401(k) with employer match. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who we are Tangam Systems is a rapidly growing company that is at the cutting edge of developing data analytics and visualization software. Our clients range from Fortune 500 businesses to some of the best known brands in the resort industry, including operators in United States, Macau, Australia, Philippines, Cambodia, New Zealand and Canada. Our Table Games Yield Management (TYM) and Slots Optimization & Data Analytics (SODA) products help casino resorts optimize their gaming operations in order to increase profitability and enhance the patron experience. Our next generation business intelligence software products take the complexity out of data analytics and makes data understandable and actionable to ordinary users. Our patented products have won numerous industry awards and recognitions. We continue to push the envelope on what is possible in the area of data analytics software, and we are always seeking new talent to join us on our exciting journey. We’d like to thank you for your contributions in helping clients globally adopt table games yield management best practices. You applied your breadth of experience in table games operations to drive growth in operating profit for our clients. The positive word-of-mouth propelled our company to achieve continued 50%+ annual sales growth and record customer satisfaction levels. Here are some of your contributions as a leader on our Client Success team: • You applied your experience in table games operations in combination with Tangam’s optimization software to help casino operators implement data-driven management of table game-mix, spreads, labor allocation, and pricing on the gaming floor. These efforts drove improvements in profitability and operational efficiency for clients., • Educated our clients’ in understanding the principles of table games revenue management and how their daily actions on the gaming floor impacts table games yield. Your work resulted in a transformation in the operations staff culture and operating procedures., • You developed strong relationships with key stakeholders of our software, gathered information on their needs, and communicated the learned product insights to the development team. You collaboratively worked with the product manager and development team to invent solutions to customer problems. Your feedback helped shape the product development roadmap and streamline existing features., • Mentored junior team members (analysts, engineers etc.) to develop their careers and enhance their knowledge of business and operations management. Your leadership resulted in high team morale and productivity., • Contributed to the creation, maintenance and delivery of industry leading education programs on table games yield management. You contributed to case studies and articles - with the business team. These education programs and articles/case studies improved awareness and adoption of revenue management best practices across the industry., • Helped the business team grow our pipeline of new clients. You participated in business development activities and client presentations. You promoted the benefits of data driven yield management/ decision making and Tangam’s software through multiple platforms – including your personal network, LinkedIn, and industry events. Your efforts resulted in new clients for the company., • As a Tangam ambassador, you continuously enhanced Tangam's brand/reputation in the market as a trusted partner and leader in table games analytics and data driven decision making space., • You went beyond the “minimum required” and advanced your knowledge of analytics, operations optimization and data visualization. You shared your knowledge with the Product Management team, thus catalyzing process / technology changes that helped them be more effective in their careers. We can’t wait until then. Now back to Today. If you’d like this story to be yours, fill out the application by selecting Apply for this Job. • Table games operations experience. 5+ years of experience in table games operations in a Director, or Senior Shift Manager role. In depth understanding of table games metrics, standard operating procedures, and optimization activities – for example, budgeting, analyzing win/drop/hold/open hours, labor allocation, game-mix analysis, and daily gaming floor operating decisions. Experience must be with a medium/large table games operation (80+ table games)., • Top notch communicator. Strong written/oral communication and presentation skills. Experience preparing reports and presenting to senior management., • Comfortable with analysis and presentations. Proficient in Excel and Microsoft Office. Experience working with business intelligence tools such as Tableau, SAS and Cognos is an asset., • Degree in Business / Finance, or related discipline is an asset., • Must be willing and able to travel to client sites for approximately 25% of working time., • Must have no criminal record and be gaming industry licensable. We are committed to providing an inclusive work environment that welcomes diversity and supports accessibility across the organization. If you require accommodation at any time during the recruitment process, please let us know by contacting us at ___.

The CDC Foundation helps the Centers for Disease Control and Prevention (CDC) save and improve lives by unleashing the power of collaboration between CDC, philanthropies, corporations, organizations and individuals to protect the health, safety and security of America and the world. The CDC Foundation is the go-to nonprofit authorized by Congress to mobilize philanthropic partners and private-sector resources to support CDC’s critical health protection mission. Since 1995, the CDC Foundation has raised over $1.9 billion and launched more than 1,300 programs impacting a variety of health threats from chronic disease conditions including cardiovascular disease and cancer, to infectious diseases like rotavirus and HIV, to emergency responses, including COVID-19 and Ebola. The CDC Foundation managed hundreds of programs in the United States and in more than 90 countries last year. Visit ___ for more information. Job Highlights Location: Remote, must be based in the United States Salary Range: $103,500 - $143,500 per year plus benefits. Individual salary offers will be based on experience and qualifications unique to each candidate. Work Hours: 8am- 5pm Pacific time zone is preferred, but working hours are flexible. Position End Date: June 30, 2025 Overview The Product Manager will lead the delivery of high-quality products and systems that improve the availability and use of public health data to inform decision making. This role is aligned to the Workforce Acceleration Initiative (WAI). WAI is a federally funded CDC Foundation program with the goal of helping the nation’s public health agencies by providing them with the technology and data experts they need to accelerate their information system improvements. Working in the Marin County Department of Health and Human Services, Public Health Division, the Product Manager will help increase the public health agency’s capacity to build the modern systems, tools and technology they need to address public health needs effectively. Specifically, the Product Manager will work under the Public Health Officer to serve as a data lead on the California Advancing and Innovating Medi-Cal (CalAIM) Justice Involved Initiative (JII) team, which aims to improve the care of justice-involved Medicaid (MediCal in California) enrollees through data exchange to enable whole person care. In collaboration, this position will lead creation of a data strategy plan, guide technology procurement, and create a roadmap/implementation plan for data systems and data exchange to support the CalAIM JII in Marin County. The data landscape will include adoption of an EHR, participation in our newly adopted HIE, and identification and adoption of a system for referral and care coordination between justice system collaborators, and physical health, behavioral health, and social services providers. This role is best for someone who is mission driven and is comfortable bringing a product mindset to organizations who may be unfamiliar with this approach. The Product Manager will be hired by the CDC Foundation and assigned to the Marin County Department of Health and Human Services, Public Health Division. This position is eligible for a fully remote work arrangement for U.S. based candidates. \n Responsibilities • Coordinate, lead or participate in project meetings, working closely with technical teams, product manager(s), developers, subject matter experts, vendors, and users., • Build solid relationships with partners to understand users' needs, program goals, and the program's policies and operational constraints to develop or identify products that are valuable, usable and feasible., • Collaborate with public health agency and partner programs and technical teams to specify and adopt high-quality, user-friendly technologies that improve access to data for decision making., • Work to understand public health agency and JII partner data exchange needs and processes. Collaborate with the JII team and County technical team to create a shared vision for how to best prioritize and address the most critical challenges., • Oversee the delivery of technical solutions from concept to release, while ensuring smooth operations and continuous product improvement., • Test products and new features to confirm usability and identify bugs., • Contribute to product strategy and success metrics, which may include Key Performance Indicator (KPI) models and analytics., • Collaborate in the creation of product development and management documents, including roadmaps, project briefs and user stories., • Be strategic and tactical to help define the product strategy., • Provide product management advice and guidance to the public health agency and the CDC Foundation to share expertise and build capacity. Qualifications • Bachelor’s degree required., • Minimum of 8 years of experience in digital product management., • Understanding of Requirement Gathering and best practices in Business Analysis, • Experience with electronic health records (EHR) systems, EPIC certification preferred. Experience with health information exchanges (HIEs) and case management systems beneficial., • Experience developing a product vision and strategy and have led multi-disciplinary teams to achieve that vision from concept to launch., • Experience collaborating with a multi-disciplinary team to translate the product vision and lead the team through smooth and continuous delivery., • Experience working on a mature product balancing the need to address technical debt with new product enhancements through continuous iterations., • Knowledge and experience with project management methodologies, principles and processes., • Experience and an understanding of product objectives, goal and metrics to oversee the development and implementation of large-scale projects., • Experienced in change management and risk management principles and processes to provide leadership in the development of strategic plans and change management initiatives and their roll-out., • Demonstrated experience developing and maintaining working relationships with internal and external partners and can effectively promote collaboration among differing viewpoints., • Experience providing guidance in the areas of digital systems/products, data sources and the collection and context of data., • Capability to embed privacy and security into product delivery processes and design., • Ability to communicate and articulate problems and resolutions to designers., • Experience working in a virtual environment with remote partners and teams. \n Special Notes This role is involved in a dynamic public health program. As such, roles and responsibilities are subject to change as situations evolve. Roles and responsibilities listed above may be expanded upon or updated to match priorities and needs, once written approval is received by the CDC Foundation in order to best support the public health programming. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, national origin, age, mental or physical disabilities, veteran status, and all other characteristics protected by law. We comply with all applicable laws including E.O. 11246 and the Vietnam Era Readjustment Assistance Act of 1974 governing employment practices and do not discriminate on the basis of any unlawful criteria in accordance with 41 C.F.R. §§ 60-300.5(a)(12) and 60-741.5(a)(7). As a federal government contractor, we take affirmative action on behalf of protected veterans. The CDC Foundation is a smoke-free environment. Relocation expenses are not included.

The Staff Development Engineer will work with our Development and Engineering teams to support the creation of high-quality, efficient solar PV projects. This role involves evaluating, analyzing, and designing in-house development projects, with a focus on optimizing for maximum financial returns. About Reactivate ☀️ Reactivate is a mission driven renewable energy developer, owner and operator powered by Invenergy and Lafayette Square. Our team brings together complementary impact investment and sustainable energy expertise to support renewable energy projects, including distributed solar projects (commercial, community, and small-utility scale), energy storage and EV charging projects. Reactivate is dedicated to ensuring an equitable energy future. We are a team on a path to be the country’s leading developer, financier and operator of renewable energy projects serving low-income communities. We have set bold targets to harness the power of renewable energy to generate savings for low-to-moderate income households, create jobs for underserved workers, help bring minority and women-owned businesses into the renewable energy supply chain, and help revive disinvested communities through tax payments on previously under-utilized land. You can learn more about Reactivate at ___. At Reactivate, Justice, Equity, Diversity and Inclusion are more than just words to us. These are values at the core of how we build our teams, cultivate our leaders, and create a company where everyone feels valued, appreciated, and free to be who they are. We strive to create workplaces that reflect the communities we serve, and we believe that our differences enable us to be a better team. We are not just looking for a culture fit, we are looking for a culture add. We hope you will consider adding everything that makes you uniquely you to our growing team. Responsibilities ⚙️ • Evaluate prospective sites and existing PV designs for development suitability, • Design and optimize solar energy systems, including layout and interconnection, • Develop PV system layouts and electrical design packages at various detail levels, • Perform energy production modeling to maximize development value, • Create single-line and three-line diagrams compliant with relevant standards, • Coordinate with engineering firms for detailed design packages, • Lead conceptual project layout design using AutoCAD, GIS or Visio software. Optimize design parameters such as DC:AC ratio and ground coverage ratio (GCR), • Analyze available solar resource data and prepare plant-level energy production estimates, • Conduct site visits to support site constructability evaluation, landowner meetings, and community outreach events, • Perform energy production analysis and financial optimization, • Manage interconnection applications and utility/ISO communications, • Participate in stakeholder meetings to support technical discussions, • Develop innovative engineering solutions to overcome development challenges, • Coordinate with cross-functional teams and external consultant, • Manage relationship with third party engineering firms, • Interface with cross-functional project teams up to and through project commercial operations, • Stay apprised of technology advancements and trends across PV module, inverter, racking and energy storage OEMs, • Support the progress of team initiatives, including safety, material/process template improvement, etc. Requirements 🎓 • 2+ years of solar energy system design experience, preferably working with the design of new facilities, • Bachelor’s degree in Engineering or equivalent work experience, • Ability to multi-task and manage deliverables for multiple projects at a time, • Excellent verbal and written communication skills, • Desire to work in a dynamic environment alongside people with varied interests and backgrounds, • Excellent organizational, interpersonal, time management, and problem-solving skills, • Proven and influential verbal and written communication skills, • Proficient with the Microsoft Windows Office suite, especially Word, Excel, and Salesforce, • Some travel required (up to 25%) Preferred Skills💡 • Familiarity with solar plant equipment, including PV modules, racking systems, inverters, and electrical balance of plant, • Proficient understanding of statistical analysis and linear regression models concerning meteorological data, • NABCEP Certified PV Installation Professional, • Experience with programs such as PVSyst, System Advisory Model (SAM), AutoCAD, PVcase, ArcGIS, Helioscope, and Aurora Solar is a plus, • Experience reviewing civil, structural, or electrical engineering design packages is a plus, • Experience managing third-party due diligence studies and energy production estimates, • Familiarity with concepts such as NPV, IRR, and LCOE, • Familiarity with communication protocols such as Modbus, TCP/IP, CANbus, or DNP3, • Some background knowledge of battery technology *Upon submission, we want to empower you to record your name via the Name Pronunciation tool so that our hiring team can ensure they are pronouncing your name correctly and that you feel properly acknowledged.

Valon is transforming both mortgage servicing and consumer direct lending with a technology-first approach. Backed by Andreessen Horowitz (a16z) and managing over $130 billion in loans, we’ve built our platforms from the ground up—not on outdated legacy systems—so homeowners, lenders, and investors experience greater transparency, efficiency, and care. By unifying processes into a modern, AI-native operating system, we’re leading the way in automation, compliance, and continuous improvement across our servicing and lending businesses. Our mission is to empower every homeowner by making the mortgage experience simple, secure, and financially empowering. To achieve this, we bring together world-class engineers, servicing experts, lending professionals, and operations leaders who share a passion for improving the homeowner journey. We’re not only reshaping what servicing and lending look like today—we’re creating opportunities for talented people to help drive the future of the industry. As we continue to grow, Valon is expanding its footprint across multiple states, opening the door to exciting new roles and career paths. Joining Valon means becoming part of a fast-scaling company where innovation, collaboration, and customer impact go hand in hand. Mortgage is just the beginning—we’re building the future of regulated finance, and we want you to be part of it. We are seeking a Senior Analytics Engineer to take ownership of our external client reporting pipelines. This crucial role involves managing the layer of our data platform responsible for transforming raw data into reliable, structured, and performant assets for reporting, analysis, and AI initiatives. This role sits at the intersection of engineering and analytics, ensuring data is production-grade, auditable, and easily accessible across the organization. You will own client reporting, standardize our data modeling practices, manage the orchestration of analytical workflows, and provide hands-on analytical support for high-stakes operational business functions, including reporting and performance management. * Client Reporting & Infrastructure: Scope and develop new client reports, while also maintaining and enhancing existing reporting pipelines. Collaborate with external clients and our internal client success team to effectively manage and triage inbound requests. Partner with Valon Technologies' data team to improve the underlying infrastructure for client reporting. * Data Modeling & Transformation: Design, build, and maintain the production-grade data models and analytical layers using our existing stack of dbt Cloud and Airflow to ensure reliability and structure at scale. * Data Governance & Quality: Partner with engineering and product teams to define and implement data contracts and observability frameworks (e.g., Great Expectations) to guarantee data quality and auditability for a regulated environment. * Analytical Support: Write complex SQL queries, build dashboards (in tools like Hex or Looker), and conduct ad hoc analysis to empower operational leaders and provide deep root-cause insights into business performance. * Compliance & Reporting: Own and fulfill third-party audit, exam, and regulatory reporting requirements, managing timelines and delivering clear, defensible outputs to clients and regulators. * Experience: 7+ years of combined experience in data engineering, analytics engineering, or a highly technical data analytics role, ideally at a mortgage servicer or financial institution (Series B–E startup experience is a plus). * Technical Stack: Expertise in SQL (required), strong proficiency in Python, and proven experience with core modern data stack tools like dbt and Airflow. * Communication: Communicate effectively with external clients, clearly synthesizing their requests, establishing realistic timelines, and proactively managing expectations, including pushing back when necessary to ensure successful outcomes. * Architecture & Quality: Deep understanding of data architecture patterns (e.g. medallion architecture) and experience implementing data quality frameworks, observability tools, or data contracts at scale. * Analytical Tools: Experience with data visualization tools (Hex, Looker, or equivalent) and proficiency in Google Sheets/Microsoft Excel. * Mindset: A strong product mindset, focusing on the usability, reliability, and developer experience of the data systems you build. * Problem-Solving: Proven ability to solve complex problems independently and build repeatable processes around novel situations. * Bachelor’s Degree or equivalent professional experience in Computer Science, Data Analytics, or a similar field. * Compensation: competitive salary and 401(k) plan * Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits * Grow together: Company-wide orientation for you to successfully onboard and other learning & development opportunities, including regular review cycles that feature 360-degree feedback * Generous time off: 17 days paid time off, sick days, and 11 company holidays * Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition Throughout the interview process, please remember that emails will only be from ___ email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to if you have any requests to verify the authenticity of an outreach. Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Overview: Anomali is headquartered in Silicon Valley and is the Leading AI-Powered Security Operations Platform that is modernizing security operations. At the center of it is an omnipresent, intelligent, and multilingual Anomali Copilot that automates important tasks and empowers your team to deliver the requisite risk insights to management and the board in seconds. The Anomali Copilot navigates a proprietary cloud-native security data lake that consolidates legacy attempts at visibility and provides first-in-market speed, scale, and performance while reducing the cost of security analytics. Anomali combines ETL, SIEM, XDR, SOAR, and the largest repository of global intelligence in one efficient platform. Protect and drive your business with better productivity and talent retention. Do more with less. Be Different. Be the Anomali. Learn more at ___. Job Description We are looking for a highly motivated, entry-level/Graduate DevOps Engineer to join our team. The ideal candidate will have a foundational understanding of Terraform, Kubernetes, and CI/CD pipelines with a spassion for learning and growing in cloud-native technologies. You will contribute to designing, automating, and optimizing our cloud infrastructure and deployment workflows while collaborating closely with experience team members. If you are eager to build your skills in automation, infrastructure management, and DevOps practices, we encourage you to apply. Responsibilities • Terragrunt : Exposure to or willingness to learn Terragrunt for managing Terraform configurations. - Monitoring Tools : Awareness of observability tools like New Relic or similar platforms. - Security Practices : Interest in learning about security practices in DevOps, such as securing secrets and enforcing policies. - Networking: Basic understanding of networking concepts in cloud environments. Equal Opportunities MonitoringWe are an Equal Opportunity Employer. It is our policy to ensure that all eligible persons have equal opportunity for employment and advancement on the basis of their ability, qualifications, and aptitude. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status at a protected veteran, or any other protected category under applicable federal, state, and local laws. If you are interested in applying for employment with Anomali and need special assistance or accommodation to apply for a posted position, contact our Recruiting team at ___. Compensation Transparency$100,000 - $150,000 USD Please note that the annual base salary range is a guideline and, for candidates who receive an offer, the base pay will vary based on factors such as work location, as well as, knowledge, skills and experience of the candidate. In addition to base pay, this position is eligible for benefits, and may be eligible for equity.

Job Type Full-time Description Systems Technology Inc. (STI) is a private, employee-owned company (ESOP) that provides engineering consulting and product development with a focus on safety. We are a small company that enjoys many of the perks of start-ups, but we have been in business for over sixty years and have an aggressive growth plan. Being part of STI means being a key contributor in the company while working with a team that spans the range of experience from recent graduates to 20+ year tenure. At STI, we look for business partners who want to be part of something special and contribute to a culture built on transparency, friendliness, innovation, ownership and accountability. If you are of a like mind and enthusiastic about solving challenging, real world, relevant problems, we would love to hear from you. As a 100% employee-owned company, STI understands that employees' individual and collective hard work and dedication will lead directly to the success of the company in the long term. An Employee Stock Ownership Plan (ESOP) gives employees an ownership interest in the company that employs them. What You'll Do: This sales leadership position is responsible for identifying, developing, and securing new business opportunities all while achieving monthly sales goals and building strong relationships within the United States. This individual qualifies, negotiates, and closes each project from start to finish, brings in our clinical specialist in the process, including establishing the installation/training schedule, negotiating change orders, and ensuring payments are made timely in full. Reports to the CMO with a dotted line to the CEO Lead generation, Prospecting and Closing – 80% Achieves revenue goals • Sets goals, strategy, and execution action plan to achieve quota consistently year over year., • Sells STISIM's Value Proposition to build, maintain and progress a strong pipeline and to obtain revenue goals., • Responsible for account collection to keep customers AR current. Identifies and calls on leads and prospects • Researches, cold calls and brings prospects through the pipeline to create into customers., • Is creative and shows tenacity with developing new business, going after new leads, leveraging all key engagement tactics (LinkedIn, phone, email, text), • Establishes . an overview of all decision makers in the organization and who are the influencers, • Identifies key stakeholders., • Brings in clinical specialist to educates prospects about STISIM's solutions and capabilities., • Discovers opportunities, issues and risks., • Limited customer and prospect in person visits., • Interacts with key stakeholders at a prospective account., • Discovers opportunities, issues and risks at prospects. Develops business, personal relationships and partnership with key industry and distributors and or resellers. Articulates to both and internal team (verbal and written communication) and manages changes to each project with minimal disruption, profitable solutions, and assist in negotiating mutually favorable outcomes. Sales Operations & Process – 20% • Tracks and updates business opportunities with a live and accurate picture of the sales pipeline and backlog of orders in Salesforce., • Creates key business reports as requested by the executive management team related to new business leads, pipeline progression, bookings, open orders, delivery dates, revenue, and accounts payable., • Provides quotes and potential solutions to prospects in a timely, expeditious manner ensuring the quote is profitable and meets/exceeds the prospect's expectations., • Ensures requirements of new bookings, specifications, and delivery dates are understood by all members involved immediately upon signed contract. Sales Strategy • Monitors target websites for bid opportunities to assist the Company in identifying and developing new opportunities for business, • Asks open ended questions, listens and understands prospect's needs, • Creates and responds to leads and gathers additional details to properly quote opportunities until a decision (internally or externally) is reached., • Establishes new accounts within the current markets and capitalize on trends maximizing profitable situations. Represents STISIM externally and Internally • Participates in Company sponsored events., • Maintains a professional appearance and provides a positive company, • Performs work in a manner consistent with all company policies and safety, • Performs other duties as assigned by the executive management team. What you Need: • 3 – 5 years of creating lists with leads, cold calling and opening doors, • 8+ years of negotiating contract terms and conditions, • Experience in healthcare/medical device sales a plus, • Bachelor's degree. MBA a plus, • Professional sales training program experience (Sandler, AMA, Challenger, etc.), • Ability to negotiate complex deals and successfully track and close numerous sales opportunities with a wide variety of prospects, • Experience in CRM system (Salesforce, Sugar, HubSpot etc.), Ability to maintain profitable sales growth through a tenacious work ethic and ability to open doors, • Some Domestic travel might be required Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand, walk, sit, talk, or hear and reach with hands and arms. Specific vision abilities required by this job include close vision. Moderate noise (i.e.: computers, printers, traffic) exists daily in the work environment. Potential exposure to extreme temperatures, heat, noise, etc. while visiting client facilities. Ability to lift and carry up to 50lbs. Compensation And Benefits: Systems Technology Inc. offers all employees competitive pay along with a benefits package encompassing the following and more: • Medical benefits (HMO – 100% company paid for Employees & Dependents), • Dental and vision plans, • Employee Stock Ownership Plan (ESOP), • 401(k) Safe Harbor Retirement Plan and company defined contribution., • Flexible spending Accounts (FSA), Dependent Care, and Employee Assistance Program (EAP), • Life & Long-Term Disability Insurance, • Fitness Program Reimbursement and Technology Stipends, • Tuition Assistance Programs, • Year-round company sponsored events., • Employee rewards and recognition Please note that this job description is intended to provide a general overview of the position and does not include an exhaustive list of responsibilities and qualifications. At Systems Technology Inc. (STI) we aim to attract, retain, and motivate talent that possesses the skills and leadership necessary to grow our business. For this position we are targeting a base pay between $85,000 – $120,000. Actual compensation offered will be determined by factors such as job-related knowledge, skills, and experience. STI is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Hello! ✨ We’re Wildix, a global leader in Unified Communications & Collaboration as a Service (UCaaS) and we’re on a mission to redefine how businesses connect. Our secure, web-based and AI-powered solutions help companies around the world collaborate smarter, serve customers better and grow stronger — and we want you to help shape what’s next. About Us… In 2005, brothers Dimitri and Steve Osler set out to reimagine how businesses communicate, and that vision became Wildix. Today, from our headquarters in Tallinn, Estonia, Wildix is one of the world’s fastest-growing UCaaS companies, with 300+ team members from 15+ nationalities, working across Europe, the UK, the Americas and beyond. We serve businesses in 135+ countries through a partner-first ecosystem, delivering secure, intuitive solutions that keep companies connected, productive and ready for what’s next. At Wildix, we don’t just build technology, we live it. As a remote-first company, we rely on our own platform every day to collaborate globally and innovate fast. With steady growth and a strong foundation, we offer real opportunities to advance your career as we scale, making an impact in a global team that’s shaping the future of work. At Wildix, our mission is clear: Empower companies worldwide with seamless communication solutions that drive productivity, efficiency, and growth. About The Role The Accountant will manage the day-to-day financial operations of the company’s U.S. entity and ensure full compliance with U.S. accounting, tax, and regulatory requirements. The role focuses on operational accounting, transaction recording, payroll oversight, tax supervision, and regulatory reporting, while coordinating with external CPAs and tax advisors. This position requires close collaboration with finance, HR, operations, IT, and external service providers to ensure accurate accounting records, strong internal controls, and compliance with U.S. financial and legal obligations. What You Will Do • Manage accounts receivable and accounts payable processes, including payment reconciliation, issue resolution, and support for Billing-on-Behalf invoicing and partner onboarding., • Oversee bi-weekly payroll through Remote.com, maintain payroll records, and ensure accurate salary and commission data in BambooHR while serving as the main Finance liaison for the EOR., • Record and reconcile financial transactions across bank accounts, PayPal, and Stripe in SAP, ensuring proper documentation for expenses, credit cards, and reimbursements., • Supervise U.S. tax and regulatory compliance, coordinating with external providers for corporate tax, sales tax, telecommunications tax, and vendor tax reporting (1099), including FCC filings., • Lead the month-end and year-end close processes for the U.S. entity and prepare financial data for group consolidation and external audit., • Provide financial guidance to employees and contractors on expense reporting, invoicing procedures, and financial policies while supporting HR in onboarding and offboarding processes., • Collaborate with IT, Operations, and Management to ensure compliant and efficient billing and invoicing processes, including advising on tax implications and process improvements. What You Will Bring • Bachelor’s degree in Accounting, Finance, or a related field., • 3–6 years of U.S. accounting or finance experience, including AR/AP, payroll, transaction accounting, and month-end close., • Experience coordinating with external accountants, tax advisors, and compliance providers., • Knowledge of U.S. tax compliance (corporate, sales, telecommunications, 1099) and FCC reporting requirements., • Experience in multinational or technology companies is a plus., • Proficiency with ERP systems (SAP preferred), Excel, and financial reporting; familiarity with BambooHR, Remote.com, PayPal, and Stripe is advantageous., • Strong attention to detail, financial accuracy, and ownership of compliance and reporting., • Ability to manage multiple processes, collaborate cross-functionally, and identify and resolve operational bottlenecks. Why You’ll Love It Here 👫 Work with a Supportive, High-Performing Team – We believe in trust, autonomy, and working with bright, passionate individuals who drive real impact. 🌍 A Truly International Workplace – Our diverse and inclusive team ensures you’ll always feel connected and supported, no matter where you are. 🚀 Shape the Future of Global Communication – Be part of a team transforming how businesses operate in an era of remote work and AI-powered collaboration. 💼 Join a Profitable & Stable Company – We’re not a startup experiment, we’re a two decade old success story with sustained profitability, meaning we can back your boldest ideas. What we offer 🏖️ Generous Time Off – Take the breaks you need to relax, recharge, and come back inspired. 💻 Top-Tier Tech – Love Mac? So do we! We equip our team with the best tools for success. 🚀 Career Growth & Development – Access to programs and events to keep you at the top of your game. 💰 Compensation – The total compensation for this role is between 70K and 100K gross per year. The final offer will fall within this range, and reflects the candidate’s skills, experience, and work location. 🏖️ Generous Time Off – Take the breaks you need to relax, recharge, and come back inspired. 💻 Top-Tier Tech – Love Mac? So do we! We equip our team with the best tools for success. 🚀 Career Growth & Development – Access to programs and events to keep you at the top of your game. 🩺 Health Benefits – Access to Major Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Basic Life and AD&D coverage to support your overall well-being. 💰 Retirement Plan – We offer a 401(k) plan to help you plan and save for your future. Happy with them? Our Benefits are country-specific. You can ask your recruiter for more information Interview Process 🤝 Step 1: Initial Screening – A chat with our Talent Team to understand your background, experience, and motivations. 🛠️ Step 2: Role-Specific Interview – A deep dive with your potential manager to assess your skills and fit for the role. Where You’ll be located Remote position - USA, Canada We Are Wildix Wildix is an equal-opportunity employer. We value diversity and welcome all applicants regardless of race, gender, age, religion, or any other characteristic. Everyone is encouraged to apply and is welcome to join our Blue Ecosystem. Please note that we exclusively recruit through ___, an Employer of Record company, facilitating remote talent acquisition efficiently and compliantly. Ready to join us? Apply Now!

About Glide: GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization. The Opportunity As GLIDE’s Controller, you will play a pivotal role in shaping the financial infrastructure of a dynamic $31M organization. Beyond ensuring operational excellence in accounting, you’ll be a key thought partner to senior leadership, supporting complex program operations, multi-stream revenue management, and long-term financial sustainability. You will lead a high-performing team and collaborate across departments to strengthen systems, processes, and financial transparency organization-wide. • Strategic Financial Leadership: Partner with the CFO and senior leadership to develop multi-year financial plans and forecasting models that support GLIDE’s strategic objectives. Provide financial analysis and scenario planning to guide organizational decision-making and sustainability. Optimize liquidity management across restricted, unrestricted, and endowment funds., • Complex Accounting & Compliance Oversight: Manage all accounting activities, including disbursements, payables, cash receipts, accounts receivable, general ledger, and fixed assets. Oversee accounting for complex funding streams, including government contracts, donor-restricted grants, and endowment funds. Ensure compliance with GAAP, federal, state, and local regulatory requirements, as well as specific City of San Francisco contractual obligations. Oversee proper tracking and reporting of donor-restricted gifts and releases from restriction. Lead all external audits—federal, state, city, financial—and desk reviews, ensuring day-one readiness. Maintain the integrity and validity of all business and accounting records in compliance with records retention policies. Complex Accounting & Compliance Oversight: Manage all accounting activities, including disbursements, payables, cash receipts, accounts receivable, general ledger, and fixed assets. Oversee accounting for complex funding streams, including government contracts, donor-restricted grants, and endowment funds. Ensure compliance with GAAP, federal, state, and local regulatory requirements, as well as specific City of San Francisco contractual obligations. Oversee proper tracking and reporting of donor-restricted gifts and releases from restriction. Lead all external audits—federal, state, city financial—and desk reviews, ensuring day-one readiness. Maintain the integrity and validity of all business and accounting records in compliance with records retention policies., • Government Contracts & RFP Support: Collaborate with program and development teams to support government contract applications and Requests for Proposals (RFPs) by providing accurate financial data, budgets, and reporting. Ensure systems and processes are in place to meet complex reporting and compliance requirements of government funders. Support Senior director of Finance with post-award financial management, including tracking allowable costs, indirect cost recovery, and timely invoicing to funders., • Systems & Process Transformation: Lead optimization, integration, and management of financial systems (e.g., Sage Intacct, Concur, Adaptive Insights) to support scalability and organizational growth. Identify opportunities for process improvements and automation to enhance efficiency, accuracy, and financial transparency. Collaborate with HR and IT to align systems and workflows across departments., • Cross-Functional Collaboration: Work closely with Development to ensure accurate tracking of pledges, contributions, and grant compliance. Partner with program leaders and business unit managers to support effective program implementation and budget management. Provide financial education and consultation to internal stakeholders to strengthen organizational financial literacy., • Board and Committee Support: Prepare and present financial reports and dashboards for the Board of Directors and its Finance, Investment and Audit Committees. Support the CFO in responding to Board inquiries and ensuring fiduciary responsibilities are met., • Team Leadership: Supervise and develop the accounting team (Senior Accountant and two Staff Accountants), fostering professional growth and a collaborative, high-performing culture. Leverage team strengths while clarifying roles and responsibilities to maximize impact. Strengthen internal communications and promote a positive, supportive work environment across all levels., • Bachelor’s degree in Accounting, Finance, or related field (Master’s or CPA strongly preferred)., • Minimum 5 years of progressive accounting leadership experience; experience in nonprofit or government grant accounting highly desirable., • Strong knowledge of nonprofit GAAP, government cost principles, and multi-stream revenue management., • Proven success managing audits, compliance, and reporting in complex environments., • Hands-on expertise with financial systems (Sage Intacct or MIP preferred), Concur, Adaptive Insights, and advanced Excel skills., • Excellent communication, interpersonal, and organizational skills with the ability to translate financial information to non-financial stakeholders., • Support and embrace One GLIDE philosophy and day-one ready preparedness., • Ability to work on a computer and see details of objects at close range., • Ability to hear within normal range, and communicate effectively (in person, telephone or Zoom)., • Finger dexterity and the ability to use all standard office equipment., • Sit or stand comfortably, and the ability to navigate throughout office spaces (via elevator or stairs)., • Hybrid work flexibility (in-office presence 4 days/1 day remote work)., • GLIDE maintains an "open door" policy to the community and its clients, who frequently enter and leave the building., • Comprehensive benefits package including medical, dental, vision, retirement, and generous PTO., • A vibrant, inclusive, and mission-centered culture. $150,000 - $175,000 a yearThis is a full-time (40 hours/week), Exempt role.

At NetBox Labs, we’re building the future of network automation. Our products power the network and infrastructure management for thousands of organizations, from fast-growing startups to global Fortune 500 enterprises. As we scale through our next phase of growth, we’re looking for a hands-on Accounting Manager to focus and own our billing-to-revenue cycle, from contract setup and invoicing through revenue recognition, AR collections, and sales tax. This is a high-ownership role ideal for someone with deep SaaS experience who takes pride in getting the numbers right, building scalable processes, and partnering with across the business. * Own end-to-end billing operations: review order forms/POs, validate inputs, and issue accurate invoices * Monitor accounts receivable and drive collections, partnering cross-functionally to resolve discrepancies and improve cash conversion * Manage revenue recognition (ASC 606), including maintaining schedules across subscription, cloud, on-premise, usage-based, and professional services contracts * Reconcile key revenue accounts: deferred revenue and unbilled AR, proactively identifying and resolving issues pre-close * Partner with Deal Desk, Sales, CS, and Legal to translate contract terms into accurate billing and revenue treatment * Maintain sales tax compliance: ensure correct invoice treatment and coordinate filings * Support month-end close: journal entries, accruals, and reconciliations tied to billing and revenue accounts * Contribute across the accounting function as needed (AP, payroll, GL, close) - we’re a startup, so we pitch in where it matters most * Assist with audits, reporting, and process improvements as the company scales * Take ownership of ad hoc projects and help build scalable, efficient accounting processes * Leverage AI and automation to streamline workflows, reduce manual effort, and modernize accounting processes * 6+ years of progressive accounting experience, with 2+ years specialization in billing, AR, revenue recognition, and month-end close in a SaaS or subscription-based environment * Deep knowledge of ASC 606, with the ability to independently analyze and apply guidance to complex or non-standard contracts * Experience with sales tax compliance (e.g., Anrok, Avalara), including multi-state nexus and exemption management - bonus points for international tax or global entity exposure * Proven ability to own and improve a month-end close: bank recs, balance sheet recons, accruals, and journal entries with focus on accuracy and speed * Proficiency in QuickBooks Online or similar GL systems, including building and improving reconciliation and reporting workflows * Strong ownership mindset - you’re proactive, resourceful, and comfortable operating in ambiguity * Excellent communication skills and track record of effective cross-functional partnership with Sales, CS, Legal, and FP&A * Adaptable and willing to roll up your sleeves across accounting areas (AP, audit, close) in a startup environment * Experience in leveraging AI tools to streamline workflows, reduce manual effort, and help modernize the accounting function * Bachelor’s degree in Accounting, Finance, or related field, CPA is a plus * General Ledger: QuickBooks Online * Billing & AR: Chargebee, Tabs * Sales Tax: Anrok * CRM: HubSpot * AP & Corporate Cards: Ramp * Payroll: Justworks, Deel * FP&A: Spreadsheets (for now - we’re always open to improving our stack!) * We own and solve problems with high attention to detail. * Our open source contributors, users, customers & team are all part of our community. When our community wins, we win. * We prioritize simplicity and think twice before adding complexity * Clear communication helps keep our team aligned and collaborating smoothly. NetBox Labs helps companies build and manage complex networks. We help customers accelerate network automation by delivering open, composable products and supporting the network automation community. NetBox Labs is the commercial steward of open source NetBox, the world’s most popular network source of truth, and Orb, the next-generation open source network observability platform. Our products include NetBox Enterprise, a fully supported self-managed NetBox with advanced features, and NetBox Cloud, a secure, scalable, and reliable SaaS edition of NetBox. NetBox powers thousands of companies, and NetBox Labs is backed by investment from Notable Capital (formerly GGV), Grafana Labs CEO Raj Dutt, Flybridge, IBM, Salesforce Ventures, and Mango Capital.

Position Summary Brault is a practice management, billing and coding company exclusively serving acute care independent physician practices. A high volume privately held and family-owned medical billing company, we are currently looking for an energetic, experienced and service driven Client Manager. The Client Manager works with the Officers of the Company and other Management to provide the highest level of service possible to each Client. The Client Manager works with their Service Teams to maximize their productivity and accuracy in processing and pursuing Client account follow-up to optimize collections per visit. The Client Manager seeks to thoroughly research and understand Client billing needs/issues and communicate them to fellow Management and Staff. The Client Manager will interact proactively and positively with all Clients and Staff establishing professional partnerships, teamwork and cooperation. The Client Manager supports the Company Mission Statement and is responsible for meeting or exceeding Client Targets, Compliance Standards and Contractual Requirements. Essential Duties and Responsibilities • Support the Company Mission Statement and contribute to the development of a positive culture through personal example, contributions to assigned committees, and daily interactions with other Staff., • Comprehend and support Compliance Policies and Protocols outlined in the Compliance Manual by:, • Reviewing new situations for Clients for possible compliance issues;, • Facilitating escheat and refund processes for Clients as appropriate;, • Monitoring third party payer denials for possible Compliance problems;, • Monitoring Client monthend reports for unexplained fluctuations in average patient charge, acuity, erroneous physician billing., • Assisting Billing Systems with appropriate master file entry of physicians., • Appropriately notify the Compliance Officer of potential compliance problems or violations., • Work closely with the Officers of the Company to effectively manage the Clients’ business and practices to optimize collections per visit and achieve established Client Targets by:, • Coordinating analyses of key performance data and providing feedback as appropriate to Clients;, • Provide monthly written analysis of month end key metrics with action plans as needed;, • Provide timely, thoroughly reviewed responses to Client issues or questions including patient complaints;, • Facilitating Client Set-up (as appropriate); Demonstrating full knowledge of Clients’ contracts and hospital relationships; Managing the Accounts Receivable Follow-up Processes to optimize C.P.V.;, • Investigating Third Party Payor issues/trends and notifying/documenting problems for Officers, Clients, and Staff; Closely monitoring daily and weekly claims processing; provide solutions;, • Ensuring the timely resolution of referred Patient Complaints;, • Work in a positive manner to provide knowledgeable, accurate information and documentation to other Departments to improve services to Clients including:, • Demonstrate knowledge of On-Site and/or Data Control issues and offer solutions;, • Understand and communicate Client requests regarding Patient messaging and scripting for Patient Services; maintain up-to-date Contract Summary Forms;, • Review and track Provider Enrollment holds and denials, • Provide guidance and approvals on complex, non-standard refunds;, • Accumulate data, track errors, and interpret results to guide and assist Operations to improve and standardize processes;, • Work effectively with subordinates to increase their knowledge base and skills, to train them to analyze/resolve problems, and to create a stronger sense of teamwork and Client service;, • Assisting Coders and Provider Enrollment in identifying new physicians and completion of enrollment processes; Work with individual team members to assess, track and improve their productivity and accuracy, to provide skills training and fully orient staff in all aspects of billing (as appropriate), and to perform individual reviews annually within 60 to 90 days of due date (or as necessary to address performance issues) to achieve Team, Client and Company goals, • Maintain services and costs within established budgets and report on/initiate actions to address problems or variances., • Review and understand the following Departments and/or organizational functions:, • Accounts Receivable Management;, • Payment Posting;, • Claims Processing;, • Designated Systems Functions., • Perform other duties as assigned for Practice Management Clients, • Assist with benefits administration, payroll changes, scheduling changes, staffing and meeting administration. Knowledge, Skills, and Abilities • Advanced knowledge of MS Word and Excel, • Advanced knowledge of MS Teams, • Advanced analytical and problem-solving skills, • Knowledge of medical billing: denials, appeals, secondary billing and refunds., • Ability to multi-task, organized and detail oriented., • Ability to meet/exceed goals and build relationships, • Bachelor’s degree preferred in related field, • Experience in an accounts receivable environment., • Basic knowledge of payment posting and accounting., • Proficient in billing system (does not include reports); Athena preferred.

About Us We are a leading gastrointestinal health company delivering minimally invasive diagnostics to transform access to esophageal care. Our ___ combines a simple, swallowable device with cutting-edge laboratory biomarkers and analytics to detect esophageal cancer and its precursor, Barrett’s esophagus. Operating across the US and UK life-science hub, with hybrid, remote and onsite teams, we are expanding our pipeline to address new high-impact targets across gastroenterology and related fields. You’ll join a close-knit team of experts in our field who collaborate daily to translate breakthrough ideas into real-world solutions. At ___, every voice matters. Whether you’re in R&D, Commercialisation, Medical Affairs or Operations, you’ll have the chance to lead projects, influence strategy, and broaden your skill set across the company. We champion diverse backgrounds and perspectives, fostering an inclusive culture where everyone can thrive and innovate. If you’re inspired by purpose, motivated by challenge, and eager to make a meaningful impact on patient lives, we’d love to hear from you. We usually recruit on a rolling basis with the following four stages: • Initial Conversation – An online meeting with Maddie, a member of our People team, to learn about your skills & experiences and for you to explore what it is like to work with us., • Line Manager Interview – An online meeting with the hiring manager(s) to specifically discuss the role further., • Team Interview & Assessment – An onsite opportunity to meet the wider team, sometimes accompanied by an assessment or presentation on a topic related to the role., • Final Interview – An online meeting with our CEO to discuss your goals and the company’s history and vision. Job Summary As the Customer Success Manager you will play a hands-on role in setting up and owning end-to-end success for Cyted’s early-stage diagnostics. Partnering closely with the Chief Commercial Officer - US and the Sales team, you will directly lead customer onboarding, training, and ongoing engagement - building trusted relationships with clinicians, administrators, and operational staff. As a highly client and site facing role, you will set the tone for communication with US healthcare customers, ensuring seamless adoption, retention, and growth of Cyted’s medical device. You will be the operational backbone of customer delivery, including scheduling, logistics, reporting, and CRM management. Establishing Cyted’s customer success function from the ground up, you will design processes, systems, and best practices while personally managing key customer accounts. As the business scales, you will lay the groundwork for future team growth and leadership, ensuring a strong foundation for predictable renewals, adoption, and customer satisfaction. Acting as a strategic partner, you will clarify customer objectives, define success measures, and drive utilisation to deliver clinical and operational value. This requires proactive monitoring of account health, identifying risks and opportunities, and ensuring feedback informs Cyted’s products and processes. You will triage and resolve customer enquiries, serving as a key liaison across sales, billing and laboratory teams to ensure timely and effective issue resolution. Working Pattern and Location The role is a full-time position with a standard 40 hour working week. The role holder may be required to work flexibly. The Customer Success Manager - Diagnostics will be remote based, located on the eastern time zones and may need to visit other company sites when and if required. What you will be doing Operational Implementation, Delivery and Team Ownership • Build Cyted’s customer success function end-to-end, designing customer-focused, regulatory-aware frameworks, processes, and tools to support healthcare providers using medical device and diagnostics solutions., • Own delivery of high-value clients, ensuring adoption, renewals, and growth through responsive, problem-solving account ownership and scalable best practices., • Set clear goals, success measures, and reporting methods to monitor customer health and performance., • Lead collaborative, cross-functional partnerships with product, support, operations, and commercial teams to ensure seamless delivery and rapid issue resolution., • Establish and oversee all customer operational workflows and account administration, ensuring accuracy, consistency, and regulatory compliance., • Track and analyse customer performance data to identify adoption trends, usage gaps, and opportunities for improvement or expansion., • Create the groundwork for future team growth by defining smooth and scalable structure, capabilities, and onboarding processes., • Proactively monitor account health through regular check-ins, usage analysis, and performance reviews - proactively identifying risks early and taking corrective action., • Act as the primary point of contact for healthcare customers, leading end-to-end success with minimal oversight and high ownership., • Build and maintain relationship-driven, trusted partnerships with clinicians, administrators, and operational teams to drive satisfaction, retention, and growth., • Earn customer confidence as the first line of support for customer enquiries, problem-solving across technical, operational, clinical, and administrative domains., • Maintain clear, transparent, and responsive communication with customers throughout issue triage, progress, and resolution., • Record all interactions, escalations, and outcomes in CRM or ticketing systems to ensure traceability and learning. How we work At Cyted, how we work matters just as much as what we build. Our values shape how we partner with healthcare providers, support clinicians, and ultimately deliver earlier, better care for patients. As a Customer Success Manager in the US, you’ll bring those values to life through the way you work with customers every day - hands-on, accountable, and deeply invested in outcomes. We care deeply about the patients and clinicians who rely on our diagnostics. For you, care means being close to the detail: making sure sites are set up properly, workflows actually work in real clinical settings, and customers feel supported at every step. You’ll take the time to understand the pressures on healthcare teams and do whatever it takes to remove friction - whether that’s solving a scheduling issue, fixing a process gap, or jumping on a call to unblock a site. This is a role for someone who will own the basics as well as the bigger picture. You won’t just design customer success processes - you’ll run them. You’ll manage onboarding, training, troubleshooting, reporting, and follow-up yourself. You will be happy to execute with any task, if it helps a customer succeed. You’ll build credibility by being reliable, responsive, and willing to get your hands dirty. We aim high, but we’re practical. We’re scaling in a complex, regulated healthcare environment, and we need people who are comfortable operating in that reality. You’ll help establish what great customer success looks like for Cyted in the US - building repeatable processes while staying flexible enough to handle the nuances of each clinical partner. Experience in healthcare, diagnostics, or medical devices will help you navigate regulatory expectations, clinical workflows, and stakeholder dynamics with confidence. You’ll be expected to dive deep into the details. You’ll understand how our diagnostic fits into clinical workflows, how sites operate day to day, and where things can go wrong. You’ll spot issues early, connect the dots across commercial, operations, lab, and product teams, and solve problems rather than passing them along. We encourage you to challenge and then commit. You’ll have a voice in shaping how customer success works at Cyted - what we prioritise, how we engage customers, and how the function grows over time. You’ll question what isn’t working, propose better approaches, and then commit fully once a direction is set. Above all, we deliver. This role is about momentum and follow-through. You’ll be the person customers rely on, the one who closes loops, fixes issues, and ensures adoption actually happens. Every site you support, every problem you resolve, and every relationship you strengthen helps Cyted bring earlier cancer detection to more patients. This is how we work at Cyted. If you’re a hands-on, healthcare-aware Customer Success Manager who takes pride in doing the work, we should talk. Person Specification We’re seeking a proactive, hands-on and relationship-driven Customer Success Manager who thrives in fast-moving environments and combines strategic insight with operational excellence. The ideal candidate will have excellent experience managing healthcare or diagnostics partnerships, with empathy, communication skills, and analytical mindset to ensure Cyted’s customers are fully supported and set up for success. • Bachelor’s degree in Life Sciences, Healthcare, Business, or a related field (preferred, but not essential with relevant experience)., • 3–5 years’ experience in a customer-facing role such as customer success, account management, operations, or support., • Experience working in healthcare, diagnostics, or medical technology environments., • Proven ability to triage, manage, and escalate customer issues in a structured, professional, and timely manner., • Excellent communication and interpersonal skills, with confidence engaging clinicians, administrators, and operational teams., • Strong organisational and time-management skills, able to manage multiple customers, workflows, and priorities simultaneously., • Hands-on, practical problem-solving approach, comfortable resolving routine issues independently and escalating when appropriate., • Understanding of healthcare operational workflows, including onboarding, training, scheduling, and customer support processes., • Experience using CRM, ticketing, or reporting tools to track customer interactions, issues, and outcomes., • Customer-first mindset with a proactive, solution-oriented approach to driving adoption and satisfaction., • Adaptable and self-directed, comfortable working in a fast-paced, remote-first environment., • Collaborative team player, able to work effectively across commercial, operations, laboratory, and product teams., • Resilient and dependable, able to stay calm and effective in regulated, high-stakes healthcare settings. Benefits At Cyted, we believe people do their best work when they’re supported, trusted, and cared for. We offer a comprehensive and competitive benefits package that reflects our commitment to your wellbeing, development, and long-term success. Financial & Retirement Benefits: • 401(k) Safe Harbor Plan with employer match:, • Dollar-for-dollar match on the first 1%, • 50 cents on the dollar up to 6%, • Automatic enrolment after 2 months, • Equity Participation: Share grants subject to board approval, giving you a stake in our mission and long-term growthHealth & Insurance Coverage:, • Access to the company's medical insurance with company contributions of up to $1000/month, • Access to self-pay vision and dental insurance options, • Life Insurance: 3x your annual base earnings, employer-paid, • Long-Term Disability (LTD): 60% of base salary up to $10,000/month,, • Short-Term Disability (STD): 60% of salary up to $2,500/week for up to 13 weeks, • Employee Assistance Program (EAP): Full access to our EAP platform including courses and resources to support your wellbeingLeave & Time Off:, • 20 vacation days per year, • 8 sick days, • 8 paid holidays, • Parental Leave:, • 6 weeks fully paid primary caregiver leave, • 2 weeks fully paid secondary caregiver leave, • Holiday Purchase Scheme: Buy up to 5 extra vacation days per yearLearning, Development & Culture:, • Annual CPD Allowance: $1,000 per year for professional development activities relevant to your role, • Regular Company Events: Including summer and holiday parties, team socials, and more

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Customer Success Director (Global Vertical) is a member of the Account Management Team. This is a Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts on our Global Vertical. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. While the role is 100% remote there will be up to 20% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Program Management • Develop clear and thorough strategic account management plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and upsell opportunities and analyze competitive threats. Meet or exceed quarterly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over that offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Host cadence client calls to nurture and grow account relationship., • Bachelor's Degree or equivalent (MBA optional but preferred), • 7+ years’ proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Familiarity with Staffing, BPO and/or RPO industries helpful, • Work experience in professional account management and sales environment is desirable, • Proficiency with MS Office applications including Word, PowerPoint, and Excel, • Familiarity with reporting tools like Lookr Analytics and PowerBI helpful, • Salesforce use and familiarity in helping track client information helpful, • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • This position requires travel, which includes overnight travel with as much as 20% travel requirements., • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity, • Ability to navigate large organizations and build strong internal partnershipsWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create The salary range for this position is approximately $90-110K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

About Niyam IT (Niyam) Niyam IT was founded in 2007 by a group of consultants who shared a unique vision: a technology company steeped in orderly process yet driven by passion and innovation. Over the following decade, we fine-tuned our craft and built an impressive track record of successful outcomes, securing our reputation as the go-to provider of smart, innovative solutions. Today, Niyam is at the forefront of the industry, leading the way in crafting mission-critical technologies for Emergency Preparedness & Response, Natural Resource Management, Law Enforcement & Justice, Health IT, and Global Citizen Services. What We Offer: • Flexible Work Hours: Life doesn’t always fit into a 9-to-5 schedule. We offer flexibility to help you manage your work-life balance effectively., • Remote Work: Niyam IT understands the value of flexibility. We offer remote work., • Career Growth: Niyam IT is not just a job; it’s a career journey. We provide a supportive environment for your professional development and offer fully paid opportunities for training and advancement within the company., • Great People: Our people are the blueprint of who Niyam IT is to the industry and community., • Great Environment: Niyam IT fosters a great environment where innovation, collaboration, and personal growth thrive., • Diversity & Inclusion: We believe in the strength of diverse perspectives. Your unique ideas are welcomed and celebrated every day at Niyam IT. Join us in creating a workplace where innovation, diversity, and well-being thrive. Your journey at Niyam IT awaits. Apply today! Niyam is seeking a Senior GIS Developer to join our team in support of our work with a federal client. We offer competitive compensation and benefits. This full-time position allows for remote work. Roles and Responsibilities • Lead the design and development of scalable, modern JavaScript web applications using frameworks such as React, NextJS, ExtJS and OpenLayers., • Provide advanced troubleshooting and root cause analysis for complex GIS and non-GIS application issues, driving timely and effective resolution., • Architect, implement, and optimize end-to-end CI/CD pipelines to support efficient, secure, and reliable application delivery., • Design and oversee the development of automated testing frameworks to ensure high-quality, resilient GIS applications., • Develop and maintain robust Java-based RESTful web services integrating both relational and geospatial data sources., • Develop, deploy, and maintain mobile applications across iOS and Android platforms using modern frameworks such as React Native, Swift, ensuring seamless integration with Esri ArcGIS geospatial services., • Knowledge in PostgreSQL/PostGIS, including spatial data manipulation and advanced geospatial queries, • Hands-on experience in developing applications in AWS environment, • Evaluate technical solutions and provide strategic recommendations, technical assessments, and detailed reports to stakeholders and leadership., • Author and review comprehensive technical designs, code documentation, and standard operating procedures to support maintainability and scalability., • Lead and actively contribute to Agile Scrum processes, including mentoring team members and conducting thorough peer code reviews., • Oversee configuration, administration, and performance optimization of ArcGIS platforms and related geospatial systems., • Champion best practices in application security, code quality, and performance, driving continuous improvement across the development lifecycle. Qualifications and Education Requirements: • US Citizenship with ability to obtain a Public Trust., • Bachelor’s degree in Computer Science, Information Systems, or related field with a minor or proven technical training in Geographic Information Systems., • Ten (10) or more years of relevant GIS software development, including user authenticated web mapping applications with analytical and query components and tools for processing, migrating, or producing GIS data., • 7+ years of experience in Java Development, with a strong focus on building and maintaining RESTful services in enterprise environments., • Extensive experience with geospatial technologies including ArcGIS Server, ArcGIS Desktop/Pro, ArcPy, ESRI File Geodatabases (FGDB), PostgreSQL/PostGIS, and Oracle Spatial/Geospatial datasets., • Strong expertise in implementing and optimizing vector tile services and working with GeoServer and/or MapServer in enterprise environments., • Advanced proficiency in designing and executing complex spatial and relational queries for high-performance data processing and analysis., • Demonstrated ability to analyze, refactor, and modernize legacy codebases while ensuring continuity of operations and improved system performance., • Deep experience troubleshooting application and system logs, conducting root cause analysis, and resolving complex performance and scalability issues., • Proven ability to communicate effectively with technical and non-technical stakeholders, including delivering clear technical guidance and documentation. Preferred Skills: • Master's Degree in Computer Science, Information Systems, or related field., • Experience developing front-end applications using ExtJS within geospatial solutions., • Familiarity with Microsoft IIS and development experience with C#/.NET in enterprise environments., • Working knowledge of the ESRI ArcGIS JavaScript API and modern web-based GIS application development. Application Deadline: This position will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. Niyam IT, Inc. is an Equal Opportunity (“EEO”) Employer. All qualified applicants will receive consideration without regard to race, color, creed, religion, sex, sexual orientation, gender identity, pregnancy, marital status, partnership status, age, citizenship status, veteran or military status, medical condition, genetic information, national origin, disability, unemployment status or any other characteristic prohibited by federal, state and/or local laws. If you require a reasonable accommodation due to a disability to complete your application, or if you face challenges using our online application system and need an alternative way to apply, please reach out to us at +1 703.429.2450 or email .

Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country’s most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services – focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company’s core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Overview: We are seeking a seasoned Senior ServiceNow Developer with a strong background in platform development, integration, and digital transformation strategy. The ideal candidate will be responsible for leading the design, development, and customization of ServiceNow modules to enable and scale enterprise initiatives. This role requires a balance of technical expertise and strategic vision, partnering with cross-functional teams to deliver solutions that streamline operations, enhance user experience, and drive measurable improvements in business processes. Key Responsibilities: Business Transformation Strategy: • Advise on business process and service management best practices., • Shape strategies for large-scale digital transformation initiatives across ServiceNow Core Services, ITSM, and SPM., • Design and maintain integrations between ServiceNow and external enterprise systems using REST, SOAP, MID Server, and other technologies., • Customize ServiceNow modules, including form configuration, UI design, and data models., • Develop workflows, UI Policies, Business Rules, Script Includes, and Client Scripts using JavaScript and GlideScript., • Communicate effectively with a wide range of audiences—from technical teams to C-suite executives—to:, • Define platform and integration requirements, • Translate business objectives into technical solutions, • Manage stakeholder expectations and communicate progress or risks, • Present findings, roadmaps, and proposed solutions clearly and confidently, • Develop and deliver user training sessions or supporting materials for business users and technical teams., • Maintain clear technical documentation for configurations, customizations, and integrations. Required Competencies: • 10+ years of experience with ServiceNow implementation, customization, and platform development is REQUIRED., • 5+ years of strong experience with ServiceNow integrations and flow building., • Expert knowledge of:, • Core Services/SMP (Service Management Platform), • ITSM & DEVOPS, • JavaScript, GlideScript, and scripting tools within the ServiceNow platform., • Proven experience with custom development and digital transformation projects., • Strong collaboration and communication skills, • A Master's degree in a relevant field is REQUIRED., • U.S. Citizenship is required to be considered, • Active Public Trust or have the ability to obtain one. Salary Range: • Medical, Dental, and Vision Insurance, • 401(k), • Generous PTO, • Company-paid life and disability insurance, • Flexible Spending Accounts (FSA), • Employee Assistance Program (EAP) Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Primary Goal: GLOBO’s Customer Account Management Team is tasked with providing a legendary customer experience and ensuring customers achieve their desired outcomes and derive value from GLOBO’s solutions. We are looking for a passionate Customer Success Specialist (CSS) with relationship-building and project management skills to join the team. The CSS will develop relationships, and use proactive data insights and an understanding of GLOBO’s products and services to improve language access and maximize customer retention and growth. Responsibilities: Develop Meaningful Relationships: Serve as the point of contact for a portfolio of customers. Build and maintain long-term relationships with key language access stakeholders across all levels of the organization. Drive Adoption & Utilization: Monitor customer health and utilization data, delivering training, advising on best practices, workflows, and configuration options. Design and deploy digital motions to drive product adoption and maximize usage and value realization. Ensure Customer Outcomes & Value: Understand, measure, and report on customer business goals and key performance indicators (KPIs), ensuring customers achieve their desired outcomes and continually recognize the value of GLOBO’s solutions. Support Quarterly Business Reviews, Annual Reviews, and lead ad hoc customer meetings. Support Account Planning & Risk Mitigation: Contribute to account plan development and support the execution of the account strategy. Maintain internal CRM (Hubspot) to monitor customer health, proactively identify "at-risk" accounts, and lead the execution of prescriptive interventions that ensure high satisfaction and retention. Own the contract renewal process for assigned accounts, including proactive risk mitigation, negotiating terms, and securing on-time renewal commitments. Actively identify and develop opportunities to expand GLOBO’s service offerings for upsell/cross-sell and provide additional value to clients. Serve as the Voice of the Customer: Act as the internal voice of the customer, advocating for their priorities, gathering product and service feedback, and partnering with customer stakeholders to resolve challenges and drive value realization. Partner cross-functionally with Sales, Marketing, Product & Engineering, Customer Support, Implementation, Operations and Finance to ensure customer satisfaction. Required Minimum Education and Experience: A Bachelor’s degree or equivalent. 3+ years of experience in a customer-facing role (post-sales account management, customer success, or comparable experience) within healthcare technology/operations. Excellent verbal and written communication skills. Excellent time management and project management skills. High level of initiative, accountability, and follow-through. Ability to manage multiple initiatives and projects and prioritize needs. Strong sense of service and passion for health equity and GLOBO’s mission of “Helping people communicate when it matters most”. Possession of a valid Driver’s License and a clean driving record. Ability to manage independent transportation to various client sites and regional travel hubs. Authorized to legally work for any employer in the United States. Willingness to submit to any requested background checks. Additional Preferred Requirements: Prior experience at a high growth company in a decentralized environment. Experience with Google Docs and Apple/Mac Operating System. Demonstrated experience navigating difficult contract negotiations or service recovery "save" situations. Experience managing customer lifecycles within a CRM (Hubspot preferred) and proficiency in remote collaboration tools. Travel Requirements: 25 - 50% domestic travel requirement for on-site client visits and industry events. GLOBO Foundations Core Competencies: GLOBO has created a roadmap to success outlining the key KSA’s and competencies in each job band. To perform the essential functions of this position and the job successfully, an individual should demonstrate the following competencies. Drive Results—Takes accountability for individual outcomes - good or bad. Prioritizes work to support Company rocks. Communicate Effectively - Asks questions to ensure understanding. Listens with intent to understand. Developing Self and Others - Expands self-awareness and is open to feedback. Takes ownership/Seek opportunities of learning, career growth, and development. Growth-Focused -Develops a growth mindset by keeping an open mind during change. Seeks opportunities to move out of comfort zone. Customer Centricity -Consistently provides excellent customer service. Actively gathers and leverages information to understand current and emerging customer priorities, problems, expectations, and needs - present proposed solutions within area of responsibility. Supervisory Responsibilities: This position does not have direct supervisory responsibilities. Work Environment: This position predominantly operates in a remote/home office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. While performing the duties of this job, the employee may be required to stand up or to sit for up to eight hours or more at a time. The employee must use his/her hands to handle or feel objects, tools, or controls, reach with hands and arms, talk, and hear. The employee is occasionally required to walk, sit, climb, or balance, and stoop, kneel, or crouch. The employee may be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. Persons with mental or physical disabilities as defined by the Americans With Disabilities Act are eligible for this position as long as they can perform the essential functions of the job after reasonable accommodations are made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible for this position.

About AssistRx AssistRx is a market-leading healthcare technology company focused on accelerating patient access to life-changing therapies. Through our advanced platform and patient support ecosystem, we partner with pharmaceutical manufacturers, specialty pharmacies, and providers to remove barriers to therapy initiation and adherence. Our solutions—including iAssist®, Hub Lite™, Prior Authorization, Benefits Verification, Copay, and Patient Assistance Programs (PAP)—power the end-to-end patient journey from prescription to therapy fulfillment. At AssistRx, we combine technology, domain expertise, and patient-centric design to deliver measurable outcomes for both patients and life sciences partners. About the Role We are seeking a Product Manager with deep life sciences and patient access expertise to lead the strategy and evolution of our Patient Assistance Program (PAP) and Free Goods dispensing capabilities. This is a high-impact, domain-driven role requiring strong experience in pharma hub services, PAP program design, and free drug fulfillment workflows. You will play a critical role in shaping how patients access therapies when affordability is a barrier—working closely with manufacturers, specialty pharmacies, and internal operations teams. You will own the end-to-end product strategy and execution for PAP and related patient support offerings—balancing compliance, operational complexity, and patient experience while delivering scalable, tech-enabled solutions. What You’ll Own Product Strategy & Domain Leadership • Define and execute the product vision and roadmap for PAP and Free Goods dispensing solutions, • Serve as a subject matter expert (SME) in patient access, with a focus on eligibility, enrollment, and fulfillment workflows, • Align product strategy with manufacturer brand goals, regulatory requirements, and patient affordability challenges PAP / Free Goods Program Innovation • Design and optimize workflows for:, • Patient eligibility & enrollment, • Income verification & documentation management, • Free drug ordering, dispensing, and replenishment, • Compliance tracking and audit readiness (GxP / GDP awareness), • Partner with specialty pharmacies and distribution partners to improve fulfillment efficiency and patient time-to-therapy Customer & Market Insight • Collaborate with pharma clients, field teams, and operations to deeply understand PAP program structures, KPIs, and pain points, • Translate complex program requirements into scalable, configurable product solutions, • Monitor competitive landscape across hub providers, PAP vendors, and digital health platforms Cross-Functional Execution • Partner with Engineering, UX, Data, Clinical, Compliance, and Operations to deliver high-impact solutions, • Ensure adherence to HIPAA, regulatory standards, and manufacturer-specific program requirements, • Drive alignment across stakeholders in a highly matrixed environment Product Lifecycle Ownership • Own full lifecycle: discovery → requirements → build → launch → optimization, • Define KPIs such as: Time to therapy, PAP approval rates, Patient adherence, and Program utilization, • Use data to continuously improve product performance and patient outcomes Client Engagement & Thought Leadership • Act as a trusted advisor to pharmaceutical clients, • Support implementations, workshops, and QBRs, • Translate product capabilities into clear business value and outcomes Execution Excellence • Lead Agile delivery: backlog prioritization, sprint planning, roadmap execution, • Write high-quality user stories, acceptance criteria, and business requirements, • 7+ years of Product Management experience, preferably in healthcare technology or B2B SaaS, • Direct experience in life sciences/pharma services, specifically: Patient Support Programs (PSPs), Patient Assistance Programs (PAP) and/or Free Goods / free drug dispensing workflows, • Strong understanding of Hub services (benefits verification, PA, copay, PAP), • Strong understanding of Specialty pharmacy and manufacturer ecosystems, • Experience working in regulated environments (HIPAA, GxP, GDP, etc.), • Proven ability to translate complex operational workflows into scalable product solutions, • Strong stakeholder management and client-facing experience, • Experience working in Agile/Scrum environments Preferred Qualifications • Experience with Pharmaceutical manufacturers or hub service providers, • Experience with Specialty pharmacies or distribution networks, • Familiarity with EMR/EHR integrations, claims data, and patient-level data workflows, • Familiarity with FHIR / HL7 interoperability standards, • Experience with Digital patient engagement tools (apps, portals, messaging), • Experience with Outcomes reporting and analytics dashboards, • Experience with Automation or AI-driven workflow optimization, • MBA or advanced degree in healthcare, business, or life sciences Why This Role Stands Out • Own a mission-critical product area directly impacting patient access to therapy, • Work at the intersection of technology, healthcare, and real-world patient outcomes, • Influence strategy with top pharmaceutical manufacturers, • Solve complex, meaningful problems in affordability and access, • Supportive, progressive, fast-paced environment, • Competitive pay structure, • Matching 401(k) with immediate vesting, • Medical, dental, vision, life, & short-term disability insurance, • Opportunity to impact patient outcomes through data-driven healthcare technology., • Collaborative and mission-driven culture that values innovation and continuous learning., • Access to cutting-edge cloud technologies and modern data engineering tools., • Competitive compensation, comprehensive benefits, and career growth opportunities AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

This is a remote position but individual must be authorized and resided in the United States. While not required, ideal candidate would be in the Omaha, NE area. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Sr. Customer Success Partner is a member of the Account Management Team. This is a consultative sales and large account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a smaller number of named accounts. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with customers, operations management and technology to ensure service levels are being maintained. Responsibilities: Program Management • Develop clear and thorough sales account plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and sales opportunities and analyze competitive threats. Meet or exceed monthly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over that offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Partner with internal account team to review program performance.Administrative, • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Perform other duties as assigned.EXPERIENCE:, • Bachelor's Degree or equivalent (MBA optional but preferred), • 7+ years’ proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Work experience in professional account management and sales environment is desirable, • Proficiency with MS Office applications including Word, PowerPoint, and Excel, • Salesforce use and familiarity in helping track client information helpful, • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays The salary range for this position is approximately $90-110K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

The Customer Success Manager (CSM) for Managed Business Services is the primary owner of the customer relationship post-implementation, responsible for ensuring customers realize measurable value from our managed services offerings. This role blends strategic partnership, operational execution, and proactive service management to drive retention, satisfaction, and long-term growth. Unlike traditional CS roles, this position requires a strong ability to orchestrate ongoing service delivery, manage expectations, and translate customer outcomes into clear success metrics. The CSM serves as the voice of the customer while ensuring commitments are met consistently and at scale. Customer Value & Relationship Management • Serve as the primary point of contact for assigned managed services customers, owning the overall relationship and success plan, • Develop and maintain customer success plans aligned to contracted services, business objectives, and desired outcomes, • Lead regular customer touchpoints (QBRs, monthly check-ins, service reviews) focused on value realization and performance, • Act as a trusted advisor, helping customers optimize usage and outcomes from managed services Service Delivery Oversight • Partner closely with managed services delivery, operations, and support teams to ensure consistent, high-quality execution of managed services, • Monitor service performance against SLAs, KPIs, and contractual commitments, • Proactively identify risks to delivery, adoption, or satisfaction and drive mitigation plans, • Coordinate escalations and ensure timely resolution of issues impacting customer experience Adoption, Retention & Growth • Drive adoption of managed services offerings and best practices to maximize customer outcomes, • Identify expansion and upsell opportunities in partnership with Sales and Account Management (CS qualified leads), • Support renewal processes by demonstrating realized value and service performance, • Advocate for customer needs internally to influence service enhancements and roadmap priorities Data, Reporting & Continuous Improvement • Track and report on customer health, service metrics, and success outcomes, • Leverage customer feedback, usage data, and performance trends to drive continuous improvement, • Contribute to the development of scalable processes, playbooks, and best practices for managed services CS, • Maintain accurate customer records and activity tracking in CRM (e.g., Salesforce, Gainsight), • 5+ years of experience in Customer Success or Account Management - preferably in a managed services or SaaS environment, • Strong understanding of SLAs, service metrics, and operational delivery models, • Proven ability to manage multiple customers and priorities in a fast-paced environment, • Excellent communication and stakeholder management skills, including executive-level engagement, • Experience driving customer retention and satisfaction through proactive engagement, • Experience with Gainsight platform and CRM tools (preferably Salesforce), • Demonstrated experience using generative AI tools (e.g., ChatGPT, Copilot, Claude, Gemini) to improve productivity, decision‑making, or problem solving in a professional or personal context., • Bachelor’s degree required What Success Looks Like in This Role • Customers consistently meet or exceed contracted service outcomes, • High renewal rates and strong customer advocacy, • Proactive risk identification and resolution, • Clear, repeatable success motions that scale across the managed services portfolio At Model N, your well-being and growth matter. That’s why we offer a robust total rewards package designed to help you thrive personally and professionally. Our benefits include: • Unlimited PTO for salaried employees – because flexibility fuels success, • Comprehensive medical, dental, and vision coverage, • Health Savings & Flexible Spending Accounts, • 401(k) with company match to invest in your future, • Volunteer Time Off (VTO) to give back to causes you care about, • Life and pet insurance for peace of mind, • Employee Assistance & Mental Health Programs, • Charitable giving opportunities At Model N we offer fair, equitable and competitive salary ranges for all positions. Compensation varies depending on factors that may include a candidate’s relevant experience, education and/or certifications, location, training, and other skills. The base salary for this position will be $78,700 - $150,000. If your salary expectations are outside of this range, feel free to apply and discuss your expectations with our recruiters. We are constantly opening up new positions and you might match another opening at a different level. #LI-MN1 About Model N Model N is the leader in revenue optimization and compliance for pharmaceutical, medtech, and high-tech innovators. For more than 25 years, we have helped customers maximize revenue, streamline operations, and maintain compliance through cloud-based software, value-added services, and data-driven insights. With a focus on innovation and customer success, Model N empowers life sciences and high-tech manufacturers to bring life-changing products to the world more efficiently and profitably. Model N is trusted by over 150 of the world’s leading companies across more than 120 countries. For more information, visit ___. Equal Opportunity Statement Model N values diversity at our company and is proud to be an equal opportunity employer. Model N considers qualified applicants without regard to race, ethnicity, religion, creed, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. Please reference for more information. For US applicants, Personal Data processed in connection with candidate evaluation and decision-making, onboarding, and continued employment at Model N will be done in accordance with the Model N HR Privacy Policy found at ___ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.