Product manager jobs in Cincinnati, Ohio - Page 5Create job alerts

Job DescriptionVenue LeaderNewport on the Levee (NKY) Full Time | On Site | Weekend, Evening, and Holiday Availability Required Location: Newport on the Levee, Kentucky Target Start Date: Early January About Us Immersive Gamebox is a fast growing leader in location based entertainment. Our social gaming experiences are redefining what it means to play together, using cutting edge technology and a whole lot of fun. With more than 25,000 five star TripAdvisor reviews and recognition in the top ten percent of attractions worldwide, we are continuing to grow and elevate our brand. NKY is one of our core venues in the U.S. portfolio and a priority location for operational excellence. What We Are Looking For We are seeking a passionate, proactive Venue Leader to run Immersive Gamebox Newport on the Levee. This role is accountable for the total performance of the venue: operations, team leadership, financial health, local marketing execution, and the delivery of exceptional guest experiences. If you thrive in a fast paced environment, take ownership seriously, and love building strong teams, this role offers significant opportunity for impact. We are reviewing applications now and will be contacting top candidates on a rolling basis. Job Purpose As the Venue Leader of NKY, you will be the on the ground leader responsible for daily operations, venue standards, local initiatives, and the overall success of the site. You will collaborate closely with cross functional partners in Tech, HR, Finance, and Marketing to deliver consistent results. Annual Salary: 46,000 to 56,000 Bonus Potential: Up to 10 percent annual performance based incentive Target Start: Early January What You Will Do * Lead all day to day operations at Immersive Gamebox NKY * Recruit, train, develop, and coach a high performing team * Deliver consistent five star guest experiences while maintaining a safe, efficient venue * Cover solo shifts when required under our lean labor model * Execute local marketing activities, community partnerships, and outbound group sales efforts * Monitor revenue, KPIs, labor budgets, and guest satisfaction metrics * Manage payroll, scheduling, safety compliance, and brand standards * Collaborate cross functionally to align NKY with national initiatives * Build a culture of accountability, creativity, and team pride What You BringRequired Experience * Two or more years as a General Manager or Assistant Manager in hospitality, retail, or entertainment * Proven ability to lead teams, manage budgets, and deliver strong results * Familiarity with POS systems, P&L oversight, scheduling, and venue operations * Comfortable in a hands on environment with a guest first mindset Preferred Experience * Background in food and beverage, family entertainment, or event driven environments * Experience with local marketing, community outreach, or social media campaigns * Strong time management and the ability to prioritize effectively You Will Thrive Here If You * Lead by example and inspire others * Enjoy building systems, improving processes, and scaling what works * Think strategically while staying comfortable rolling up your sleeves * Value guest experience as highly as operational performance * Are excited to grow your career within a fast evolving company Why Join UsCompensation and Benefits * 46,000 to 56,000 base salary * Up to 10 percent annual performance bonus * Medical and dental insurance * 401k options available * Paid vacation * Mental health support through our Employee Assistance Program * Early access to our newest games and product testing * A fun, creative, and high energy team culture Ready to Join the Fun? We are accepting resumes now and interviewing as applications arrive. Apply today to lead one of our core U.S. venues at Newport on the Levee! All new hires are subject to a 90 day probationary period to assess performance, reliability, and team fit

Job Description Magnum Piering in Cincinnati, OH is seeking to hire a full-time Purchasing Manager who will play an essential role in our success. About Magnum Piering Magnum Piering has been designing and manufacturing high-quality foundations, repair products for almost four decades. We are proud to be one of the first foundation repair systems manufacturers in the U.S. The leader in deep foundation designs and manufacturing, Magnum Piering's products are specified by engineers across the U.S. and Canada and are installed by qualified contractors. Since 1981, Magnum's products and installing contractors have withstood the most important test of all "the test of time". We know that we owe our success to our great team. This is why in addition to great pay and excellent benefits, we offer growth potential and job security. As a locally-owned business, we offer our team a good work-life balance, opportunities for advancement, and a supportive work environment. Come join our team! Job Description • Use cost-effective strategies for purchasing of steel materials that meet current forecast for products., • Monitor inventory levels to keep the inventory as low as possible while meeting the forecast and operational objectives., • Develop and maintain trusted relationships with suppliers/vendors while continually scouting for additional vendors/suppliers., • Evaluate spending operations while seeking ways to improve and enhance the quality of product purchased and the timeliness of deliveries., • Communicate with Upper Management regularly regarding the efficient flow of goods and services affecting production., • Meet with Production Manager frequently to discuss supply needs and how that affects the production schedules., • Conduct cost analyses and set benchmarks for improvements., • Maintain an efficient and accurate system for monitoring all open purchase orders., • Worth with receiving and inventory teams to ensure all deliveries satisfy the assigned purchase orders and report any back-ordered or missing products., • Bachelors Degree required; CPM (Certified Purchasing Manager) designation is preferred, but not required., • Minimum 3 years of related experience and/or training as Purchasing Manager, Agent or Officer., • Proven experience with sourcing, negotiation, and vendor management., • Comprehensive understanding of Microsoft Office Excel, Word, Outlook and PowerPoint., • Comprehensive understanding of purchasing software products, JobBoss2 a plus but not required., • Proven negotiation skills., • Time management skills., • Relationship building skills., • Strong analytical skills., • Strong written and verbal communication skills., • Strong attention to detail and highly organized. Physical Requirements • Must be able to lift up to 50 pounds., • Must be able to use hands to finger, handle, or touch objects or controls. On occasion may be required to climb, stoop, bend or reach above the shoulders. Vision abilities required to do this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to talk regularly on the phone and in person. Requires frequent sitting, standing or walking., • Ability to work in varying temperatures., • Excellent Pay, • Paid Time Off, • Paid Holidays, • Health Insurance, • Dental Insurance, • Life Insurance, • 401(k) & excellent employer match, • Referral Program Job Posted by ApplicantPro

Job Description Assistant Manager The Assistant Manager supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Responsibilities * Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning. Consistently contributes to achieving the Company’s product goal. Commits to meeting the needs and expectations of the restaurant’s customers. * Maintains a positive attitude, works well with others and is flexible and adaptable to change. * Ensures adequate shift coverage for restaurant. Provides immediate feedback and corrects problems when identified. Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management. Key Ingredients * Flexible schedules * Benefits available * Full training provided * Advancement opportunities available (become a 1st assistant or General Manager) Enjoy the success of a national brand and the security of a locally owned company !

Job Description Assistant Manager The Assistant Manager supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Responsibilities * Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning. Consistently contributes to achieving the Company’s product goal. Commits to meeting the needs and expectations of the restaurant’s customers. * Maintains a positive attitude, works well with others and is flexible and adaptable to change Key Ingredients * Flexible schedules * Benefits available * Full training provided * Advancement opportunities available (become a 1st assistant or General Manager) Enjoy the success of a national brand and the security of a locally owned company !

Job Description Looking for FSE in Cleveland as well as Louisville and Dayton regions too!! DN Solutions distributor Position Summary: Responsible for day to day execution of field service including but not limited to Technical Support, Repair Service, Installations, Predictive, Preventive & Uptime Maintenance Programs, as well as execution of other Ellison Technologies Service Products. Accountability to generate Demand and Reoccurring revenues as assigned by Field Service Manager. Essential Duties: • Always represent Ellison Technologies professionally and ethically., • Complete, adhere to and follow required safety training and procedures including (but not limited to) lock-out-tag-out, confined space, Arc Flash, etc. Drive in a safe courteous manner as well as follow applicable laws., • Perform field service as directed and deployed following Ellison Service Organization SOP's and WI's., • Within Salesforce take ownership of all service cases, projects, etc., and complete and maintain all customer records and technical documentation., • Resolve customer issues and provide sales support. Knowledge, Skills, and Abilities: A CNC technical background is required with a proven track record of no less than 5 years in field service desired. The ideal candidate would also have a minimum 2-year technical degree. Working knowledge, a plus for Fanuc, and any other CNC controls fitted on equipment currently represented by ET or ET legacy machines. Able to make repairs and perform maintenance, with the ability to leverage the resources required to execute the repair. Describes theory of operation and applicable applications of tools. Understands product engineering documents within context of responsibility. Applies knowledge to identify solutions, discuss results and meet requirements. Identifies primary functions, capabilities, and limitations of product(s). Performs surveys and application evaluation of product(s). Performs verification to validate product(s) can or will operate in current operating conditions. Can supervise others to perform repairs and maintenance. A desire and commitment to learn and develop their skills in relation to machine tools and robotics, as well as other new technologies in our industry. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to stand, sit, reach with hands and arms, and talk or hear. The employee is required to walk; climb or balance; and stoop, kneel, crouch, crawl. Employee will also regularly need to be able to maneuver into small spaces requiring twisting and turning one's body to access hard to reach areas of the machine., • The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus., • Ability to perform rigorous physical activities required by industrial manufacturing tasks. Work Environment: (Office and Manufacturing) The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee regularly works in an industrial environment near moving mechanical parts and is regularly exposed to risk of electrical shock. The employee is frequently exposed to fumes or airborne particles and extreme heat. The employee occasionally works in high, precarious places and is occasionally exposed to toxic or caustic chemicals, extreme cold, and vibration, and will always be required to utilize safety equipment., • The noise level in the work environment is usually loud and utilizing proper safety equipment is always required.. General Requirements: Applicant should have a basic understanding in the use of Microsoft Office, Adobe Acrobat, Outlook, and the Internet. Standard work week is based off 40 hours. Some overnight travel may be required. #ZR

Job Description M/I Homes has been building new homes of outstanding quality and superior design for more than 40 years. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving’s drive to always “treat the customer right,” we have fulfilled the dreams of over 140,000 homeowners and grown to become one of the nation’s leading homebuilders. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers/Naples, Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, and Tampa. Job Summary This role will execute daily website updates, identify content opportunities, and participate in the creation of market-specific content. Helps coordinates the day-to-day marketing activities. Duties and Responsibilities • Perform website content audits and execute daily updates including, but not limited to:, • Community and product descriptions., • Location and contact information., • Inventory completion dates and pricing., • Upload and maintain photos and tours., • Submit troubleshooting tickets., • Research sub-markets and help write content that highlights our community, homes, and the surrounding area., • Coordinate the launch of new community websites with internal teams., • Create job requests for the development of event pages, eblasts, social posts, and paid ads; assist with monitoring performance., • Edit monthly digital marketing calendar in conjunction with Marketing Manager., • Review and track campaigns using web analytics to identify improvement opportunities., • Assist in coordination of company functions and community events. Skills and Abilities • Creative thinker and problem solver., • Excellent verbal and written communication skills., • Decisiveness and good judgment, problem-solving and analytical skills., • Strong organization and time-management skills., • Proven ability to handle multiple projects with attention to detail. Minimum Education Experience: 4-year degree in Marketing or related field preferred. Benefits M/I Homes offers a comprehensive benefits package, including medical, dental, vision, paid time off and paid holidays, paid parental leave, traditional and Roth 401(k) options, profit sharing plan, employee stock purchase plan, employee home purchase plan and more. We are committed to attracting, developing, and retaining diverse talent that reflects the customers we serve and the communities where we live and work. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. #IND123

Job Description Reports to: General Manager/Department Manager Job Summary: Our mission is to provide an innovative and entertaining dining experience which will compel our guests to become raving fans and create brand loyalty. Join us as a guest, leave as a friend. Servers ensure that our Guests have an enjoyable dining experience by providing quality customer service. Servers work in the dining room taking orders and delivering them to our guests maintaining and enhancing the quality of our customer service. You will work in close collaboration with colleagues and follow established health and safety standards. Responsibilities and Duties • Adherance to attendance policy and procedural compliance., • Perform dining room set-up, running side work and closing duties., • Sell to guests by communicating with extensive product knowledge., • Serve guests according to service standards., • Participate in table and dining room clean up., • Compute guest checks and operates the POS efficiently and process payments., • Report 100% of tips for each shift., • Maintain restaurant safety and sanitation., • Attend mandatory/ scheduled employee meetings and offer suggestions for improvement., • Keep a clean and professional appearance at all times., • Perform job functions with accordance to performance standards., • Abides by and stays abreast of all liquor service laws., • Does not over serve Guests or serve underage Guests., • Perform other related duties as assigned by the General Manager/Department Manager., • Work with "team work" always in mind. Minimum Qualifications • Knowledge of basic restaurant hospitality and fully engaged, service minded attitude, • Good hearing for safety and accurate communication (with or without accommodation), • Must be able to read, write and speak in English, • Must have reliable transportation to and from work., • Basic computer usage skills, • Must possess valid food safety certification or any other food/alcohol certification if required by state law, • Compliance with our dress and appearance policy including black slip resistant shoes, • Ability to pass general information and departmental tests (test score of 90% or higher) Physical Requirements • Prolonged periods walking or standing, • Must be able to lift, carry, and place up to 50 pounds at a time SUPERVISORY RESPONSIBILITIES This position does not include any supervisory responsibilities.

Job Description Reports to: General Manager/Department Manager Job Summary: Our mission is to provide an innovative and entertaining dining experience which will compel our guests to become raving fans and create brand loyalty. Join us as a guest, leave as a friend. Servers ensure that our Guests have an enjoyable dining experience by providing quality customer service. Servers work in the dining room taking orders and delivering them to our guests maintaining and enhancing the quality of our customer service. You will work in close collaboration with colleagues and follow established health and safety standards. Responsibilities and Duties • Adherance to attendance policy and procedural compliance., • Perform dining room set-up, running side work and closing duties., • Sell to guests by communicating with extensive product knowledge., • Serve guests according to service standards., • Participate in table and dining room clean up., • Compute guest checks and operates the POS efficiently and process payments., • Report 100% of tips for each shift., • Maintain restaurant safety and sanitation., • Attend mandatory/ scheduled employee meetings and offer suggestions for improvement., • Keep a clean and professional appearance at all times., • Perform job functions with accordance to performance standards., • Abides by and stays abreast of all liquor service laws., • Does not over serve Guests or serve underage Guests., • Perform other related duties as assigned by the General Manager/Department Manager., • Knowledge of basic restaurant hospitality and fully engaged, service minded attitude, • Good hearing for safety and accurate communication (with or without accommodation), • Must be able to read, write and speak in English, • Must have reliable transportation to and from work., • Basic computer usage skills, • Must possess valid food safety certification or any other food/alcohol certification if required by state law, • Compliance with our dress and appearance policy including black slip resistant shoes, • Prolonged periods walking or standing This position does not include any supervisory responsibilities.

Job DescriptionOne of Dynamic Catholic’s largest initiatives is the Catholic Moments series. This includes programs for Confirmation, Marriage Prep, Baptism and other. The crown jewel of this series is our world class offerings for First Communion and First Reconciliation. Make a Meaningful Impact in Sacramental Preparation!Are you a passionate educator or ministry professional with a heart for helping children prepare for First Reconciliation and First Communion? We're seeking a dedicated, part-time Product Manager to provide exceptional customer service and support for our BLESSED Sacramental Preparation Programs. This role is ideal for someone who excels in building relationships, has a strong service orientation, and is committed to enhancing the sacramental journey for children and their families. Who We Are: Dynamic Catholic - Re-Energizing the ChurchAt Dynamic Catholic, our mission is to re-energize the Catholic Church in America. We're committed to providing resources and support that inspire and engage Catholics, helping them rediscover the genius of their faith. Your Role: A Service-Oriented Partnership with Parishes and SchoolsIn this pivotal role, you'll be the primary point of contact for Directors of Religious Education, Catholic school administrators, priests, catechists and teachers using our BLESSED programs. You'll focus on providing high-touch customer service, ensuring a smooth and enriching experience for parishes and schools. This is not a sales role; rather, it’s about nurturing relationships and supporting our customers so they can provide a world class First Communion and First Reconciliation experience.Key Responsibilities • Dedicated Partner Support: Provide exceptional, phone and email-based support to Directors of Religious Education and school administrators, addressing inquiries and resolving issues promptly and effectively., • Relationship Building: Cultivate and maintain strong, positive relationships with our parish and school partners, understanding their unique needs and challenges., • Data-Driven Improvement: Utilize our CRM and other systems to capture customer data, track interactions, and generate reports to inform product and marketing improvements., • Feedback Collection and Analysis: Conduct thorough survey calls to gather valuable feedback on the BLESSED programs, analyzing data to identify areas for enhancement and innovation., • Product Advocacy: Serve as a knowledgeable resource on the BLESSED programs, providing guidance and support to ensure successful implementation and utilization., • Continuous Improvement: Proactively identify opportunities to improve customer satisfaction and streamline processes, using feedback to drive ongoing enhancements.Why Join Us?, • Meaningful Ministry: Play a vital role in supporting sacramental preparation, directly impacting the spiritual formation of children., • Customer-Centric Focus: Be part of a team that values exceptional service and builds lasting relationships with our partners., • Collaborative Environment: Work alongside passionate individuals dedicated to the mission of the Church., • Supportive Benefits: Enjoy a comprehensive benefits package, including, retirement savings, paid vacation, and weekly Mass in our onsite chapel.What You'll Bring:, • A genuine passion for sacramental preparation and a heart for serving Catholic parishes and schools., • Strong interpersonal and communication skills, with the ability to build rapport and establish trust., • Excellent organizational and problem-solving abilities, with a keen attention to detail., • Comfort and proficiency with phone and email communication, CRM systems, and data analysis., • A customer-service mindset, with a commitment to providing exceptional support and exceeding expectations., • A background in education, religious education, or ministry is highly desirable., • Strong emotional intelligence.Your Day-to-Day:, • Provide high-touch customer service to Directors of Religious Education and school administrators., • Manage and maintain accurate customer records using our CRM system., • Conduct survey calls and analyze feedback to identify areas for improvement.

Job Description Are you looking to switch careers? Do you have experience in hospitality or customer service? Our team at Joseph Toyota is willing to train you to be a successful Sales Associate. We are truly committed to the health, safety, and well-being of our employees. We understand that every employee is critical to the success of the business and we're committed to doing everything we can to show them how important they are to us. Sales Associate (No Previous Auto Experience Required) Responsibilities • Approach, greet, and offer assistance or direction to any customer who enters the dealership property., • Assist customers in selecting a vehicle by asking questions and listening carefully to their responses., • Explain product performance, application, and benefits to prospects., • Describe all optional equipment available for customer purchase., • Build strong rapport with customers., • Perform high-quality, professional, and knowledgeable presentation and demonstration of new/used vehicles., • Learn to overcome objections, close sales, and perform all other steps of the sales process in accordance with company standards., • Report to the Sales Manager regarding objectives, planned activities, reviews, and analysis, • Previous experience in hospitality, retail, or mobile is preferred, • Energetic and Enthusiastic throughout the workday, • Goal-oriented, • Willingness to learn, • Strong communication skills, • 18 years or older, • Outgoing with a friendly personality, especially while handling objections & questions

Job Description Are you the go-to problem-solver when it comes to tech questions? LCS is hiring Technical Support Specialists to join our Product Support team. You’ll become an expert in our Rent Manager Property Management Software and help customers get the most out of it by resolving questions and troubleshooting issues—whether it’s related to data, connectivity, reports, or our mobile app—often on the very first call. If you enjoy learning new technology, digging into challenges, and helping people succeed, this role is for you. What You’ll Do • Become an expert in Rent Manager and its related applications, • Troubleshoot software and technical issues via phone, email, and remote sessions, • Guide users with clear communication and best practices, • Document and track issues using ticketing software, • Previous experience in technical support, help desk, or customer-facing service role, • Strong problem-solving, troubleshooting, and communication skills, • Familiarity with tools like ticketing systems, remote support, or softphones, • Working knowledge of Windows, Office 365, and basic networking (WAN/LAN), • IT/Computer Science grads or those with programming experience can leverage our scripting tools to help customers with custom reports., • Backgrounds in retail management, tutoring, training, or teaching are also a great fit—your ability to guide and support others matters most., • Hybrid flexibility: 50% in-office, 50% remote, • Comprehensive training to set you up for success from day one, • Competitive benefits: health, dental, vision, life insurance, 401(k) with company match, paid time off, 10 company holidays, paid medical leave/disability, and wellness program rewards, • Fun, collaborative culture: Recognized as one of Cincinnati’s Top Workplaces with food trucks, trivia, sports teams, and more, • Modern office campus: fitness center and nature trail About LCS London Computer Systems (LCS), based in Cincinnati, Ohio, builds software and technology solutions that help businesses thrive. We’ve been recognized as a Top Workplace since 2012 for our supportive, collaborative, and fun culture. ➡️Candidates who are currently students and will graduate by December 2025 are encouraged to apply. LCS is an Equal Opportunity Employer. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. #LI-Hybrid #L9C1S40 Job Type: Full-time Expected hours: 40 per week Schedule: • 8 hour shift, • Day shift, • Monday to Friday Candidates must live in the Greater Cincinnati area or be willing to relocate.

Job Description POSITION SUMMARY Responsible for Selling Medium and Heavy-Duty Trucks, Trailers, Bus, and Equipment in accordance with the Dealership AOR and Market Share Objectives. Promotion of all Product Lines for Worldwide Equipment. Understand that the customers are the reason WE exist; and that our customers will experience a best in class experience through our employees’ team work and effective execution of their daily jobs in a healthy and fun Team environment. ESSENTIAL DUTIES and RESPONSIBILITIES • Achieve Sales expectations and Profitability Objectives in accordance to Approved plan • Develop and maintain relationship with assigned Customers • Use all reasonable methods of prospecting for customers daily either by telephone or by making calls to individuals and businesses outside of the dealership • Demonstrate trucks to customers, including test drives • Follow IMPACT Sales Process • Prepare and turn in to Sales Manager outside sales call reports, listing who was called, what units were quoted and units available for sale if applicable • Participate and Attend in all Approved Industry Associations and applicable Events • Maintain Training Requirements and up to date State Laws and Regulations • Continually study truck and equipment specifications to improve knowledge of product performance and application • Foster teamwork within the department and with all other departments • Travel to customer’s locations and develop relationships to ensure future business • Follow all current company Policies and Procedures • Promote the “WE” Brand “The Truck People” / “The Bus People” • Other duties as assigned by Manager SUPERVISORY RESPONSIBILITIES / ORGANIZATIONAL STRUCTURE • Adheres and Complies with established Organizational Chart and Structure. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE • High school diploma or General Education Degree (GED); Required • Two to Four years related experience and/or training; Preferred REQUIRED SKILLS • CDL License • Effective Communicator with all levels of daily business contacts • “Can Do, make it happen” attitude coupled with a High-energy level with a contagious optimism for the Company • Ability to read, analyze, and interpret the most complex documents • Ability to respond effectively to the most sensitive inquiries or complaints • Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors PHYSICAL DEMANDS Position requires extended periods of standing, walking, stooping and lifting. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WE ARE AN AT-WILL, EQUAL OPPORTUNITY EMPLOYER WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Description Akkodis is seeking an IT Support Specialist for a contract job with a company in Cincinnati, OH. The IT Support Specialist provides day-to-day technical support for users onsite and remotely, ensuring reliable IT operations, adherence to service level objectives, and exceptional user satisfaction. The role oversees help desk delivery performance, supports infrastructure maintenance, manages onboarding coordination, and contributes to continuous improvement initiatives aligned with the company’s business and security standards. A disciplined, customer-focused approach and strong technical aptitude are essential. Pay Rate Range: $30.00 - $38.00/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. IT Support Specialist responsibilities include: Help Desk User Support · Respond promptly to service tickets, calls, and messages using the corporate ticketing system (e.g., ServiceNow). · Diagnose and resolve hardware, software, and network connectivity issues across Windows 11 and Microsoft 365 environments. · Provide professional and courteous support, maintaining confidentiality and compliance with IT policies. · Escalate complex or critical issues through proper channels and ensure timely follow-through until resolution. · Maintain accurate documentation of incidents, resolutions, and user interactions. · Onboarding Equipment Lifecycle · Coordinate with HR and managers to ensure seamless new-hire onboarding (laptop imaging, Intune enrollment, mobile setup, account creation, and equipment distribution). · Manage asset inventory using CMDB or asset management systems; support refresh cycles and data migrations. · Collaborate with the Business Manager and corporate IT to standardize onboarding procedures and documentation. Infrastructure System Maintenance · Monitor system performance, backups, and security health status. · Coordinate the Application of OS patches, updates, and configuration changes per compnay standards and understand the escalation process. · Provide Level 1 support local server, network, and printer operations; and coordinate level 2-3 with the IT team for advanced issues. · Participate in research and deployment of new tools and services that enhance support delivery. Service Delivery Performance Management · Monitor help desk metrics and ticket queues to ensure SLA compliance and service quality. · Maintain and update knowledge base articles and technical procedures. · Conduct regular meetings with customer focal points to ensure quality support and capture new initiatives as they arise. Required Skills: • Bachelor’s Degree in Computer Science, Information Technology, or related field, • Minimum 3 years of experience in IT Support, Helpdesk, or Service Desk environment., • Experience with ServiceNow or comparable ticketing system., • Experience supporting Microsoft Windows 11, Office 365, and Intune device management., • Familiarity with network fundamentals and security best practices., • Excellent interpersonal, verbal, and written communication skills., • Strong technical troubleshooting skills for Windows-based and Microsoft 365 systems., • Working knowledge of ticketing and remote support tools (ServiceNow, Intune, RDP, Teams)., • Ability to manage tasks independently while meeting deadlines and service commitments., • Commitment to process discipline and documentation accuracy., • Strong customer orientation and professional demeanor under pressure., • On-call availability as scheduled by the IT Help Desk Manager. Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit " target="_blank">. The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at . Equal Opportunity Employer/Veterans/Disabled Pay Details: $30.00 to $38.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Company DescriptionGlobal Footprint, Local Impact: As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level. Diverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set. Commitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish. Continuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career. Inclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard. Our Evolution and Your Role in It Akkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success. Empowering the Future We're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering. Join the Akkodis Community At Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.Global Footprint, Local Impact: As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level.\r\n\r\nDiverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set.\r\n\r\nCommitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish.\r\n\r\nContinuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career.\r\n\r\nInclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard.\r\n\r\nOur Evolution and Your Role in It\r\n\r\nAkkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success.\r\n\r\nEmpowering the Future\r\n\r\nWe're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering.\r\n\r\nJoin the Akkodis Community\r\n\r\nAt Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.