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Job Description A well-established and growing public accounting firm with a strong presence across Michigan is seeking a Tax Manager or experienced Senior Tax professional to join their Grand Rapids team. This firm offers a collaborative environment, career development opportunities, and a hybrid work structure that supports both flexibility and in-office connection. Option to be mostly remote with a requirement to be in the office at least once every other week. Position Summary This role is ideal for a tax professional with 5-7 years of public accounting experience, ready to take the next step into a lead review role. The selected candidate will focus on reviewing complex tax returns for a variety of client types, including business entities, individuals, non-profits, and specialized sectors such as affordable housing. This is a review-focused position - preparation work is completed by staff and seniors. You'll provide technical guidance, quality assurance, and mentorship to less-experienced team members. What You'll Do • Review complex federal and state tax returns (corporate, individual, non-profit, etc.), • Collaborate with internal teams and ensure quality of deliverables, • Assist with tax planning and research when needed, • Support training and development of junior staff, • Maintain up-to-date knowledge of tax regulations and industry best practices Qualifications • Bachelor's degree in Accounting or related field, • Active CPA license, • 5-7 years of recent public accounting experience with a focus in taxation, • Strong understanding of tax compliance and review processes Schedule & Flexibility • Reasonable work-life balance: 40-45 hours/week during non-peak periods. 55-60 hours/week during peak tax season (mostly just in the final weeks), • Hybrid work model - candidates within a 1-hour radius preferred, • Office presence required at least biweekly for team meetings What's in It for You • Clear growth trajectory into team lead and management roles, • Opportunity to join a firm with a recent strategic expansion and long-term vision, • Competitive salary and benefits, • Supportive, team-oriented culture Similar titles encouraged to apply: • Senior Tax Accountant, • Senior Tax Associate, • Tax Supervisor, • Tax Senior, • Tax Consultant, • Tax Specialist, • Senior Tax Manager, • Tax Practice LeadCompany DescriptionWhether you are seeking employment opportunities, or candidates for your open positions, iMPact Business Group is committed to providing our candidates and clients with unparalleled service and results. We leverage 200+ years of combined experience to develop Strategic Staffing Solutions that deliver best in class results while reducing overall costs associated with staffing initiatives. Our main focus areas of expertise are Information Technology, Engineering, Finance /Accounting, Business Administration/Process and Project Management. Benefits: 401(k) matching Comprehensive dental, vision, and health insurance Flexible schedule options Health savings account Life insurance Paid time off Professional development assistance Employee assistance and discount programs Referral program Retirement plan Tuition reimbursement iMPact Business Group specializes in providing businesses with professional level Staffing (Contract/Project Staffing, Contingent/Direct Hire and Executive Retained Search). Since our inception, Impact Business Group has grown a recruiting and delivery platform that consistently exceeds our client's expectations. Besides providing you with training and the tools needed to ramp up quickly, we support you with a generous base salary, structured tenure pay increases and an uncapped commissions plan offers you an unlimited earnings potential. Experience the difference a results-oriented service organization can provide. Our clients, candidates and employees leverage an uncommon work ethic to deliver uncommon results. The philosophy is simple: integrate Motivated People and companies together - iMPact - the difference! Contact us today to learn more: *** Grand Rapids, Michigan: 616.254.8586 *** Tampa, Florida: 813.463.8850 *** *** Chat with us live: you are seeking employment opportunities, or candidates for your open positions, iMPact Business Group is committed to providing our candidates and clients with unparalleled service and results. We leverage 200+ years of combined experience to develop Strategic Staffing Solutions that deliver best in class results while reducing overall costs associated with staffing initiatives. Our main focus areas of expertise are Information Technology, Engineering, Finance /Accounting, Business Administration/Process and Project Management.\r\n\r\nBenefits:\r\n401(k) matching\r\nComprehensive dental, vision, and health insurance\r\nFlexible schedule options\r\nHealth savings account\r\nLife insurance\r\nPaid time off\r\nProfessional development assistance\r\nEmployee assistance and discount programs\r\nReferral program\r\nRetirement plan\r\nTuition reimbursement\r\n\r\niMPact Business Group specializes in providing businesses with professional level Staffing (Contract/Project Staffing, Contingent/Direct Hire and Executive Retained Search). Since our inception, Impact Business Group has grown a recruiting and delivery platform that consistently exceeds our client's expectations. Besides providing you with training and the tools needed to ramp up quickly, we support you with a generous base salary, structured tenure pay increases and an uncapped commissions plan offers you an unlimited earnings potential. \r\n\r\nExperience the difference a results-oriented service organization can provide. Our clients, candidates and employees leverage an uncommon work ethic to deliver uncommon results. The philosophy is simple: integrate Motivated People and companies together - iMPact - the difference!\r\n\r\nContact us today to learn more:\r\n* Grand Rapids, Michigan: 616.254.8586\r\n* Tampa, Florida: 813.463.8850\r\n*** *** Chat with us live:

Job Description Please note: This is an on-site position that requires the selected candidate to work from our Grand Rapids, MI, office. This is not a remote role; we follow a 9/80 onsite schedule, where every other Friday is off. About Acron Aviation: Acron Aviation is a global leader in commercial aviation solutions - designed, engineered, and delivered by a team of passionate innovators redefining what’s possible in flight. From advanced avionics and flight data intelligence to world-class simulation and pilot training, we support aircraft operators and OEMs with the technology and expertise to fly safer, smarter, and more efficiently. Now, with a bold new identity, we’re building on a legacy of aviation excellence - unleashing fresh energy, modern thinking, and a customer-first mindset to meet the demands of today’s rapidly evolving aerospace industry. Welcome to Acron Aviation - where the future takes flight! Job Description: Acron's vision is to relentlessly reimagine and reshape the value chains by which we deliver results to our customers, suppliers, and stakeholders in pursuit of creating safer skies. Acron employees strive to achieve world-class results through our values of putting customers first, displaying ownership of our results in line with the founder, moving with speed and agility, and speaking candidly. Operations Managers will earn the respect, trust, and collaboration of the Acron organization through inspirational leadership qualities essential to realizing our vision. Our leadership, centered on motivating teams and individuals to strive for levels of performance perceived as unachievable, will shape culture, instill values, drive innovation, and improve existing business processes, resulting in value creation. Acron seeks an Operations Manager who thrives in complex, cross-functional environments and is highly skilled in leading a variety of manufacturing-related roles, managing P&L, Balance Sheet, and Cash Flow objectives, and applying Continuous Improvement, Lean, and Project Management processes. This position is part of the Acron Aviation Business Unit located in Grand Rapids, MI. The role will report directly to the VP/GM for an assigned Product Line. The position will be 100% on-site and require up to 15% travel. The Operations Manager is responsible for the overall performance of Acron's five critical measures: Safety, Quality, Delivery, Financials, and People. The role requires direct leadership of cross-functional operational and manufacturing functions, including Master Scheduling, Planning, Supply Chain, Quality, and Manufacturing. Engineers, Assemblers, and Technicians. In addition, the role requires influence leadership responsibilities across a variety of support functions outside of operations, including Engineering, Customer Support, Contracts, Sales, and Finance. Essential Functions: • Champion daily continuous improvement and lean initiatives in pursuit of Acron's vision, mission, and strategic objectives. Provide leadership of daily Gemba walks, real-time problem solving, Kaizen events, 5S, and waste elimination. Cultivate change-readiness and continue improving mindsets and behaviors across the assigned Product Line., • Drive Product Line financial performance of P&L, Balance Sheet, and Cash through established operating systems. Ensure achievement of revenue growth and gross margin expansion, OpEx reductions, EBITDA generation, and working capital reductions., • Lead the Sales, Inventory, and Operations Planning (SIOP) process, ensuring alignment of demand, supply, and capacity to meet business goals., • Oversee daily product line operations, including production scheduling, supply chain management, quality performance, shop floor efficiency, and effectiveness. Apply systems thinking and leadership of end-to-end operations in pursuit of customer, supplier, and stakeholder objectives., • Apply data-driven decision-making and problem-resolution practices through analysis of critical KPIs and variance paretos., • Ensure product and process quality through customer issue resolution, supplier quality management, regulatory compliance, and audit readiness., • Provide leadership to supervisors and teams on the production floor, ensuring communication of business priorities, safe operations, and on-time delivery., • Collaborate cross-functionally with Engineering, Finance, Program Management, HR, Sales, and Supply Chain partners to achieve business objectives., • Build organizational capability through coaching, goal setting, hiring, workforce planning, and development programs., • Bachelor's degree in business, Operations Management, or related field required; Master’s degree preferred., • 7+ years of progressive experience in operations, manufacturing, or supply chain leadership., • Proven track record of managing financial performance (revenue, cost, and working capital)., • Demonstrated experience with lean manufacturing, continuous improvement, and/or Six Sigma methodologies., • Strong leadership skills with a servant leadership mindset., • Excellent communication and interpersonal skills with the ability to influence across functions., • Proficiency in SAP ERP/MRP systems and operations planning tools., • Analytical and data-driven decision making with financial acumen., • Office and manufacturing floor environment., • Occasional domestic or international travel may be required., • Ability to stand, walk, and move within production areas as needed.

Job DescriptionDescription: Community West Credit Union is seeking a Human Resources Manager to work at our Kentwood office location. If you are a person who enjoys serving leaders and employees by strategizing and managing all human resources aspects of a credit union, including hiring and onboarding, to compensation and benefits, and legal compliance, we want to talk to you! The starting annual salary is $70,000.00, paid bi-weekly. Full-time | M - F | 8:30 AM- 5:00 PM | 40 hours weekly Good pay | GREAT benefits | 401K at 90 days with Employer Match Generous time off in 1st Year | Vacations | Holidays | Sick Time | Paid Volunteer Time Occasional remote work allowed after becoming fully trained Casual dress code WHAT WILL YOU DO As a Human Resources Manager, you will manage the HR team, implement and develop human resource functions, including planning, development and implementation of human resource strategies and policies. Oversee all Human Resources functions, including recruiting, performance management, payroll, and employee relations. This position requires a strong level of knowledge, expertise, and experience within the Human Resources Department. It also requires serving as a trusted advisor to leadership and employees to ensure HR practices align with organizational goals and compliance with all regulatory agencies. • Administers the company’s salary and compensation plan, job descriptions, salary grading, annual reviews and salary increases., • Oversee employee benefit programs, including health and wellness, 401k/retirement plans, COBRA, ADA, FMLA, and annual renewal benefit process., • Provides training to managers on HR related processes and compliance with applicable federal and Michigan laws (FMLA, ADA, FLSA, EEO, Michigan Earned Sick Leave Act, etc.)., • Provides counsel and guidance to all levels of management on employee relations, performance appraisals, coaching, and recommends corrective action as needed. Conducts employee separations., • Coordinate completion of performance evaluations, ensuring consistency, fairness, and accountability. Our mission at Community West is to develop passionate, empowered employees that enrich the lives of our members and communities. • You can expect one week of onboarding and orientation, followed by a week of job shadowing and being shadowed for the next 2-3 weeks as you become familiar with your new role. You will be trained through in-person, hands-on, and online learning., • You will meet with your manager weekly, then monthly to develop and achieve personal and professional goals. We are an Equal Opportunity Employer. Qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. Requirements: • B.A. in Human Resources or Business field and 2 years HR experience, or 5 years progressive HR experience with at least 2 years as HR Specialist II or HR Generalist, preferred in a credit union environment. SHRM-CP, SHRM-SCP, PHR, or SPHR certifications preferred but not required., • Requires excellent organizational and communication skills, particularly written communication skills, and the ability to work effectively with all areas of the organization in a collaborative manner., • Must maintain a high level of confidentiality and have excellent interpersonal skills to handle sensitive employee information., • Strong understanding of federal and Michigan employment laws and HR best practices., • Analytical and problem-solving skills, project planning and implementation experience are also important., • Intermediate experience with Microsoft Windows, Excel, and Word is necessary., • Experience with HRIS systems. Criminal background check is required prior to employment. Only complete applications will be considered.

Job DescriptionWhat We Offer: Our excellent salary and benefits package includes medical, dental, vision, life insurance, short and long-term disability coverage, education reimbursement, 401(k), performance bonuses, and an employee stock program. Employee Resource Groups and Programs offered include the Young Professionals Group, Women at Wade Trim, Diversity, Equity and Inclusion, Professional Development, Leadership Development, Rotation Program, Mentor Program, Sustainability Program, and Wellness Program. Position Description: We are looking for a Natural Gas Engineer to join our ICE Team to improve infrastructure in our Michigan offices. The candidate must have a bachelor's degree in Civil Engineering (or related engineering field), and have seven to fifteen years of similar work experience. Michigan natural gas utility experience and a Professional Engineer License is preferred. The candidate must also be self-motivated, work well with others, and have excellent writing, organizational, and communication skills. A flexible hybrid-remote work schedule is available after 30 days of employment. Typical responsibilities include: • Design detailed gas distribution systems, • Design medium, standard, high pressure steel and plastic gas mains and services, • Vertical and horizontal alignment creation, • Design regulator stations/districts, • Compression station design experience is a plus, • Horizontal directional drill (HDD) modeling is a plus, • Complete applicable design calculations, • Prepare installation drawings and specifications/notes, • Coordinate preparation of specifications and permit submittals, • Prepare preliminary project cost estimates and evaluate quantities, • Assist with/review scope, budget, and schedule of new project tasks, • Monitor task budget and progress, • Work with and mentor junior design team, • Document design changes and communications, • Conduct on-site inspections as needed, • Prepare project status and other reports, • Assist in the preparation of proposals, • Assist and develop into a Project Manager, • Attend client, public, project and staff meetings including client progress, plan review, pre-construction, etc., • Attend seminars and/or training classes, • Maintain excellent client relations, • Maintain a safe working environmentEducation:, • Bachelor's Degree in Civil or Environmental Engineering (or related engineering field) is required.Skills/Experience:, • 7- 15 plus years of experience in natural gas distribution systems/design, natural gas infrastructure, regulator station design, high pressure steel, compression and government regulations is required., • Working knowledge of AutoCAD is required., • Excellent communication and organizational skills are required., • Some travel will be required (<10%)., • Experience with Microstation and GIS is preferred., • Michigan natural gas utility experience is preferred.

Job Description ERP DOCUMENTATION & TRAINING SPECIALIST We are seeking a detail-oriented and technically minded ERP Documentation & Training Specialist to join our Technical Team. In this role, you will create, update, and maintain process documentation, training materials, and test scripts to support our ERP system. You’ll collaborate closely with IT and business users to ensure that complex technical processes are translated into clear, user-friendly resources that enable efficiency and knowledge sharing across the organization. This position requires up to 20% travel to support training sessions, implementation projects, and collaboration with team members at different locations. The ERP Documentation & Training Specialist will report directly to the System Program Manager. This is a new, individual contributor position. KEY RESPONSIBILITIES: • Develop, update, and maintain process documentation for ERP workflows and procedures., • Create user-friendly training materials, guides, and reference documentation to support ERP end users., • Document testing scripts, scenarios, and results for ERP enhancements, upgrades, or new functionality., • Partner with technical and functional teams to translate complex concepts into practical, easy-to-understand documentation., • Lead and support ERP training sessions for employees, both onsite and remote., • Identify gaps in documentation and proactively improve structure, clarity, and accessibility., • Collaborate with stakeholders to ensure alignment with compliance, audit, and best practices., • Provide knowledge transfer and onboarding support for new team members or departments adopting ERP processes., • Assist in training staff on Microsoft products (e.g., Microsoft Office, SharePoint, Planner, Power Automate, Power BI), as well as other manufacturing software used within the organization., • Maintain awareness of new Microsoft Business Central releases; analyze, test, and document how updates and new features may impact our environment. Work closely with IT and business users to support smooth transitions and minimize disruptions.QUALIFICATIONS:, • Bachelor’s degree in information technology, Business Systems, or a related field (or equivalent experience)., • Demonstrated experience in IT, integrations, development, ERP systems, or business process documentation., • Strong technical writing and communication skills with exceptional attention to detail., • Ability to create structured training content for both technical and non-technical audiences., • Familiarity with ERP systems (Microsoft Business Central experience strongly preferred)., • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and Adobe Acrobat/Adobe tools., • Experience with Microsoft Planner, SharePoint, Power Automate, and Power BI is highly desirable., • Knowledge of reporting tools or AI technologies is a plus., • Reporting:, • Monthly/Quarterly Reports: Summarize documentation delivered, training conducted, user feedback, support queries handled, and upcoming priorities., • Metrics Dashboard: Maintain an up-to-date dashboard of key KPIs (if using Power BI or a similar tool).PREFERRED SKILLS:, • ERP testing or UAT coordination experience., • Strong organizational and project management skills, with the ability to manage multiple priorities., • Experience delivering training in both small and large group settings., • Proficiency with collaboration tools (e.g., SharePoint, Teams, or similar platforms).

Job DescriptionDescription: Description: The Release of Information (ROI) Specialist I within the VitalChart department of VRC Companies, LLC (“VRC”) is responsible for processing all assigned requests for medical records in a timely, efficient manner while ensuring accuracy and the highest quality service to healthcare clients. This position must, always, safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all Release of Information requests follow the request authorization, VRC, and healthcare facility policies as well as federal/state statutes, such as HIPAA. Additionally, this position is required to continually perform at a high quality and productivity level. This position interacts with the ROI Area Manager and/or ROI Team Leader regularly and will keep them informed of any concerns or issues regarding quality, connectivity, client concerns, and requestor issues that may impact VRC performance or service expectations. This position must conduct interpersonal relationships in a manner designed to project a positive image of VRC. Key Responsibilities / Essential Functions • Assigned Release of Information request types will primarily be Continuing Care and Disability Determination Services, with cross-training on other request types as supervisor deems appropriate based on experience and performance, • Accesses Release of Information requests and medical records for healthcare client(s) according to the specific procedure and security protocol for each client, • Completes Release of Information requests daily, prioritizing requests as needed based on turnaround timeframes and procedures of VRC and the service agreement between the healthcare facility and VRC, • validates requests and signed patient authorizations for compliance with HIPAA, other applicable federal and state statutes, and established procedure, • classifies request type correctly, • logs request into ROI software, • retrieves and uploads requested portions of the patient’s medical chart (from electronic or physical repository), • performs Quality Control checks to ensure accuracy of the release and to avoid breaches of Protected Health Information (PHI), • checks for accurate invoicing and adjusts invoice as needed, • releases request to the valid requesting entity, • Rejects requests for records that are not HIPAA-compliant or otherwise valid, • For records pulled from a physical repository, returns records to proper location per VRC and healthcare client procedure, • Documents in ROI software all exceptions, communications, and other relevant information related to a request, • Alerts supervisor to any questionable or unusual requests or communications, • Alerts supervisor to any discovered or suspected breaches immediately, • Alerts supervisor to any issues that will delay the timely release of records, • Answers requestor inquiries about a request in an informative, respectful, efficient manner, • Stores all records and files properly and securely before leaving work area., • Ensures adequate office supplies available to carry out tasks as soon as they arise, • Is available and knowledgeable to take on additional healthcare facilities or request types to assist during backlogs, • Understands that healthcare facility assignments (on-site and/or remote) are subject to change, • Carries out responsibilities in accordance with VRC and healthcare facility policies and procedures as well as HIPAA, state/federal regulations, and labor regulations, • Maintains confidentiality, security, and standards of ethics with all information, • Works with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner, • Alerts supervisor to any connectivity problems, malfunctions of software or computer/office equipment, or security risks in work environment, • Must adhere to all VRC policies and procedures., • Completes required training within the allotted timeframe, • Creating invoices and billing materials to send to our clients, • Ensuing that client information details are kept up to date, • High School Diploma (GED) required; degree preferred, • Prior experience with ROI fulfillment preferred, • Demonstrated attention to detail, • Demonstrated ability to prioritize, organize, and meet deadlines, • Demonstrated documentation and communication skills, • Demonstrated ability to maintain productivity and quality performance, • Basic knowledge of medical records and the Health Insurance Portability and Accountability Act of 1996 (HIPAA) preferred, • Prior experience with EHR/EMR platforms preferred, • Prior experience with Windows environment and Microsoft Office products, • Displays strong interpersonal skills with team members, clients, and requestors, • Must have strong computer skills and Microsoft Office skills, • Prior experience with operations of equipment such as printers, computers, fax, • machines, scanners, and microfilm reader/printers, etc. preferred, • Must be detailed oriented, self-motivated and can stay focused on tasks for extended periods of time., • Must be able to read, write, speak, and comprehend English. Bilingual skills are desirable.

Job Description Blew & Associates, P.A. is a leading national firm specializing in land surveying, engineering, and environmental services, boasting over 130 years of industry experience. We are seeking a Survey Crew Chief to meet the growing demands of our clients nationwide. The selected candidate will oversee survey activities conducted in the field and ensure the quality of all survey deliverables. Responsibilities • Responsible for collecting data to ensure the completion of a project:, • Locating boundary, pins, improvements, utilities, etc., while performing various project types, including ALTA, boundary, construction staking, and topographic surveys., • Check and reduce raw field data, perform calculations, and download/file survey data., • Perform project research as needed., • Follow instructions and work orders from project managers., • Communicate daily with your Field Project Manager to confirm if you are on track to complete your field schedule and inform them when you are behind or ahead of schedule., • Physical work environment demands:, • Ability to safely traverse and navigate rugged terrain in remote areas., • Ability to regularly work outside in all weather conditions, including extreme heat, cold, wet, and muddy conditions, with high/precarious places., • Ability to transport heavy equipment to various job sites (regularly lifting/moving up to 25 pounds, frequently lifting/moving up to 50 pounds, and occasionally lifting/moving up to 100 pounds)., • Ability to travel regionally and nationally often., • Ability to work overtime, including weekends as needed., • Develop and maintain excellent relationships with clients, contractors, and team members, • Ensure that projects are completed safely and efficiently, adhering to project schedules and budgets, • Minimum of 3 years of experience as a Survey Crew Chief, • Strong understanding of surveying concepts and practices, • Proficient in the use of survey equipment such as total stations, GPS receivers, and data collectors, • Part 107 license is preferred but not required, • Familiarity with CAD software, specifically Carlson AutoCAD, is a plus but not required, • Excellent communication and leadership skills, • 95% coverage of health benefits including Medical and Dental with optional family and/or dependent enrollment paid by employee at a group rate, • 50% company contribution towards Vision coverage, • Tuition reimbursement (up to $5,250 per year), • 401(k) matching program: company match 100% of your deferrals up to 3% of your compensation, plus 50% of your deferrals over 3% not exceeding 5% of your compensation, • 100% employer paid Short-Term Disability with employee buy up options, • 100% employer paid Life Insurance Coverage with employee buy up options, • Holiday pay, • Sick pay, • Paid vacations, • Paid parental leave, • Per diem for any overnight stay, • Overtime incentives, • Possible year-end bonuses based on performance and tenure, • Apparel allotments for boots and work attire, • Company Truck, • Company Paid Cell Phone, • Company Equipment

Job Description Moore Mechanical is a proud member of the MM Acquisitions group of HVAC and plumbing companies and stands as a leading provider of high-quality HVAC and Plumbing solutions in the picturesque West Michigan area. Operating from multiple office locations across the Lower Peninsula, we have experienced substantial growth in recent years, a trajectory we are committed to sustaining. Our diverse portfolio includes prestigious multi-million-dollar homes and high-end commercial buildings, reflecting our dedication to excellence. At Moore Mechanical, our team of devoted professionals prioritizes customer care, offering a work environment where your skills and career can flourish. We are invested in your success, providing opportunities for growth and advancement aligned with your aspirations. Proudly hosting a DOL Registered Apprenticeship Program, we support and nurture the career paths of entry-level tradespeople, embodying our commitment to fostering talent within the industry. Our Culture: Leaders actively guide, setting high expectations for quality work and a strong work ethic. Collaboration, mentorship, and commitment to excellence define our culture. Our Values: • Honesty, • Positive Attitude, • Career Advancement Opportunities: Joining our team offers a dynamic environment with a clear vision for growth, providing ample opportunities for advancing your skills, knowledge, and career in alignment with your aspirations. Moore Mechanical is seeking candidates who are high-energy and ready to work hard! This Project Manager will handle a large scale of projects and technicians. This Project Manager will provide overall management direction to project(s), establish project(s) objectives and policies, maintain liaison with customers, manage scope, schedule, and budget, and coordinate with Field Supervisors who direct the activity of on-site technicians. The essential job duties of this position include: • Providing professional customer service for all aspects of the awarded project, • Developing project plans, schedules, and budgets, • Monitor project progress and ensure timely completion of deliverables, • Create and maintain project documentation, including project charter, scope, and requirements documentation, • Facilitate project team meetings and communication, including preparing meeting agendas and minutes, • Coordinate project activities and resources, ensuring that they are assigned and used efficiently, • Identify and manage project risks and issues, and escalate to senior management where necessary, • Medical, Dental, and Vision, • 401(k), • 401(k) / Matching, • Continued Education, • Family Medical Leave, • Vehicle Allowance, • Fuel Card, • Health Savings Account, • Job Training, • Open Door Policy, • Paid Holidays and PTO, • Promote within, • Referral Program, • Bonus Opportunities

Job DescriptionJob Title: IT Assistant Job Category: Coordinator Department: Business Services Location: Main Office – Grand Rapids Team: TB4 Reports to: Business Services Manager, Director of Operations, and President Pay Type: Hourly Travel Required: None Position Type: Full Time HR Contact: HR Director General Purpose: Plan and assist team members with technology support. Maintain systems and procedures for operating efficiency. Serve as liaison with third-party companies supporting network, software, and hardware components. KEY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS: • Assist staff with technology requests, troubleshooting and technology issue resolutions., • Track, maintain, and support all company general software and hardware., • Maintain and update Intranet site., • New employee hardware configuration and set up., • Research past, current, and potential technology options., • Maintain and implement coding as required., • Technology support requests and prioritize required repairs and updates., • Coordinate technology usage to achieve maximum efficiency., • Accurately document all communications involving staff technology issues and concerns., • Oversee printer troubleshooting, maintenance, and repairs., • Assist management in carrying out project duties, tasks, and testing as required. GENERAL RESPONSIBILITIES AND FUNCTIONS: • Participate in ongoing monitoring and provide feedback for improvement., • Ensure security, integrity, compliance, and confidentiality of data., • Implement procedures and training to maximize operating efficiency., • All other duties as assigned. QUALIFICATIONS AND EDUCATION REQUIREMENTS: • High School Diploma, • Related knowledge of Hardware, Software, and Network Operations, • Ability to Prioritize and Manage Multiple Projects Efficiently, • Proven Track Record in Troubleshooting and Maintaining Technology, • Demonstrated Loyalty and Ownership of Position and Responsibilities, • Takes Initiative and Pride in Work, • Strong Attention to Detail and Goal Oriented, • Commitment to Excellent Customer Service, • Excellent Written and Verbal Communication Abilities, • Ability to Prioritize and Manage Responsibilities, • Required Language Skills KEY COMPETENCIES: • Communication Skills, • Higher-Level Thinking Skills, • Reliable and Consistent Attendance, • Adaptability, • Tenacious Work Ethic, • Stress Tolerance, • Teamwork and Collaboration, • Integrity, • Initiative, • Information Gathering, • Attention to Detail, • High Level of Accuracy, • Planning and Organizing, • Decision Making, • Judgment and Problem Solving PREFERRED SKILLS: • 2-3 Years Technology Support Experience Last Updated By: Human Resources Date/Time: 12/4/2025 Monday - Friday 8:00am - 4:30pm 40 Hours per week