Front Desk Recepcionist
5 days ago
Los Angeles
Job Description About J&Y Law Firm We are a rapidly growing Plaintiff's Elder Abuse & Personal Injury practice located in Los Angeles, CA. We are currently seeking an experienced Front Desk Receptionist to join our dynamic team. We are proud of our commitment to and vision of providing clients with the highest level of service. The ideal candidate will be someone who wants the chance to make a difference for our clients and contribute to our firm as a whole. What we provide: -A team environment guided by respect and care -An investment in technology and processes for our team -A challenging, fast paced, and interesting case load -A very competitive salary -Growth opportunity and a collaborative team environment, in addition to a competitive benefits package, including medical, dental and vision options and paid parking Job Summary: We are seeking a friendly, professional, and organized Front Desk Receptionist to join our personal injury law firm. This individual will be the first point of contact for our clients and visitors, providing exceptional customer service while performing a variety of administrative duties to support our legal team. The ideal candidate should have strong communication skills, a positive attitude, and the ability to handle a fast-paced environment. Key Responsibilities: • Client Interaction:, • Greet clients, visitors, and callers in a professional and welcoming manner., • Answer incoming phone calls, screen and route calls appropriately, take messages, and provide basic information as needed., • Schedule and confirm appointments for clients and attorneys., • Manage client intake process, including gathering initial information and paperwork for new clients., • Provide updates to clients on case status as directed by attorneys or case managers., • Administrative Support:, • Assist with the preparation and filing of client documentation, including medical records, legal forms, and correspondence., • Maintain and organize physical and electronic client files., • Ensure smooth flow of daily office operations, including handling mail, faxing, and scanning documents., • Maintain office supplies and equipment, ensuring stock levels are adequate and coordinating reorders as necessary., • Office Coordination:, • Ensure the reception area is tidy, organized, and presentable at all times., • Schedule meetings and conferences for attorneys and staff., • Coordinate client meetings, arrange for refreshments or accommodations, as necessary., • Assist with office organization, including preparing meeting rooms for client consultations., • Support for Legal Team:, • Provide general administrative support to attorneys and staff as required, including preparing documents, proofreading, and performing research as directed., • Assist with legal document filing, scanning, and managing court or government documents for cases., • Confidentiality & Compliance:, • Maintain confidentiality of sensitive client information in compliance with privacy laws and firm policies. Qualifications: • Education & Experience:, • High school diploma or equivalent required; some college coursework preferred., • Prior experience in a customer service or administrative role, preferably in a law firm or legal environment., • Familiarity with personal injury law and legal terminology is a plus but not required., • Skills & Abilities:, • Excellent verbal and written communication skills., • Strong organizational skills with attention to detail., • Ability to multitask and work effectively in a fast-paced environment., • Professional phone etiquette and strong interpersonal skills., • Ability to work both independently and as part of a team., • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic office equipment (phones, fax, printers)., • Personal Attributes:, • Friendly, approachable, and positive demeanor., • Strong work ethic, reliability, and punctuality., • Ability to maintain a calm and professional demeanor under pressure., • Full-time, Monday to Friday, [hours of operation]., • Office located in [location]., • Fast-paced, client-focused environment with opportunities to grow within the firm. Benefits: We offer competitive compensation and benefits package, along with a positive and collaborative work environment.