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Job DescriptionPosition Summary: Casa Central's Early Learning Academy provides high-quality, comprehensive early childhood education services for young children, ages birth to five, and their families. A key member of the program's team, the ERSEA (Eligibility, Recruitment, Selection, Enrollment, Attendance) Specialist, is responsible for all elements pertaining to the ERSEA content area of Early/Head Start. The ERSEA Specialist will initiate the enrollment process for the pregnant women and children (birth to three) in the EHS program and ensure a successful enrollment process. This position will collaborate with the Director of Family Service and ERSEA Supervisor to ensure the program is fully enrolled and contribute to the overall success of program operations by monitoring participation and conducting recruitment efforts. Essential Duties and Responsibilities • Enroll all EHS Families and pregnant women in the Home-based program., • Ensures children are enrolled within 30 days of giving by Start Early., • Travel throughout the city of Chicago to reach families of diverse backgrounds., • Ensures files and documentation are complete, accurate, and confidentially maintained, in addition to entering and monitoring documentation in the Child Plus system., • Maintains a flexible schedule to establish a relationship with parents in the EHS home-based programs., • Collaborates with EHS home visitors and HB Supervisor to ensure services to families are coordinated and communication with families is consistent and ongoing for participation in EHS programs., • Establishes, develops, and maintains relationships with social services agencies to create partnerships for referrals and recruitment., • Collaborate with the Family Service team to provide resources to Home-based programs., • Maintain ERSEA PIR up to date year-round. Other duties as assigned: Participant Service Delivery Travel throughout the city of Chicago to reach families of diverse backgrounds to complete enrollment and consent forms. Monitor and support timely, collaborative responses to family attendance/engagement concerns. Engage in quality assurance follow-up to address and understand why family drops from programming. Performance & Quality Management Implement the agency mission, philosophy, and core values to direct daily work and decision-making. Adhere to agency policy and support staff in understanding and following agency policies. Cultivate a professional and respectful work environment. Be actively involved with and knowledgeable about the agency's Performance Quality Improvement (PQI) structure and process. Personnel & Quality Management Participate in bi-weekly supervision with the Director of Family Services. Attend staff meetings and all-staff meetings, training/conferences. Program Administration Approve timesheet and ensure compliance with agency and funder guidelines, ensuring that daily activities are within the allowable activities approved by the agency support Director of Family Services and ERSEA Supervisor with challenges in the ERSEA. Demonstrate continuous effort to improve operations, decrease turnaround times, and work cooperatively and jointly to provide quality customer service. Attend Early Head Start and other training for updates on ERSEA-related expectations. Interpret eligibility guidelines for parents, staff, and stakeholders. Maintain data on Child Plus and child/family files for the HB Early Learning Academy, including completing all relevant reporting and ongoing monitoring activities. Perform additional job-related duties as needed or assigned. Program-Specific Activities Engage in Active Supervision strategies to support the safety, well-being, and appropriate supervision/oversight of children at all times. Act in accordance with the program's Standards of Conduct, building respectful relationships with families, honoring parents/caregivers as their children's first and most important teachers, and maintaining strict child, family, and staff confidentiality at all times. Ensure compliance with all Early/Head Start Program Performance Standards, including as interpreted by Start Early, and with relevant federal, state, city, and accrediting/licensing body regulations and requirements. Stakeholder Relationships & Partnerships Nurture positive and collaborative working relationships with other agency staff, outside stakeholders, and partners. Community Outreach Attend health fairs, resource fairs, and community events, including evening and weekend events; canvass communities (parks, libraries, laundromats, local businesses, clinics, etc.) to connect with families and share information about early childhood programming. Build relationships with community partners to support recruitment efforts, enhance services to children and families, and lead efforts related to planning and executing recruitment events year-round. Page Break General Requirements: Sensitivity to cultural diversity is required. Will be subject to drug and alcohol screening, as well as aptitude and skills testing. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to perform the essential functions. Education/Experience: Associate’s degree in business or social work (or related field). Bachelor’s degree in business or social work (or related field) preferred. Related Experience: Minimum of two to three years of experience in IDHS Childcare or Early Head Start/Head Start programs and Department of Health regulations and licensing requirements. Training or Competency: Maintains 15-20 hours of continuing education annually. Completes mandatory training like Active Supervision, ERSEA training, Mandated Reporter, and required health and safety training. Maintains current CPR and First Aid. Knowledge of modern office practices, procedures, business equipment, English, spelling, and math. Familiarity with elementary principles of business and accounting. Good judgment in making decisions, recognizing established procedures, and resourcefulness in meeting problems. Ability to work effectively under pressure. Ability to handle administrative details independently, including composing important letters and memoranda without dictation. Ability to establish and maintain harmonious working relationships with others and the public. Careful attention to detail is required. Language Skills: Bilingual in Spanish preferred. Computer Literacy & Knowledge Skills Abilities: Word processing, spreadsheets, internet skills, data entry skills, and managing Microsoft applications to facilitate communication. Preferred knowledge of Child Plus or other online database systems. Mathematical Skills: Basic mathematical skills are required. Operating Environment and Working Relationships: Ability to work within an interdisciplinary team as a cooperative and supportive team member. Ability to establish relationships with families from diverse backgrounds. Knowledge of Head Start Program Performance Standards preferred. Decision Making Authority: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or scheduled form and convey needed information with families in a manner, that improves early learning experience for children/families. People Management: Ability to utilize reflective practices and leadership to guide and support staff. Remote Work/Technology (WIFI)/Mobile Phone Usage: Eligible for remote work. A personal mobile phone is required and therefore eligible for mobile phone reimbursement. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee frequently is required to use hands. Must be able to lift and carry 25lbs. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Other: It is required to have a personal cellphone and be able to respond during working and non-working hours. Casa Central has a Personal Cellphone Usage Policy that includes a reimbursement amount. Disclaimer: The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The content of this job description is not intended to be constructed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

Job Description Are you a seasoned real estate professional with a passion for leadership and a knack for turning potential residents into valued members of our community? Do you dream of guiding a team to success while creating exceptional living experiences? If you're ready to elevate your career and shape the future of our apartment community, this is the role you've been waiting for! As one of the nation’s largest multi-family and student housing community developers, The Dinerstein Companies has completed over 75,000 multi-family apartments and 44,000 student housing beds in 26 states. TDC is an integrated company specializing in the development, construction, and property management of the nation’s finest apartment communities, with over sixty years in business. Whether it’s luxury mid-rise, high-rise residences or the most innovative off-campus student housing, TDC has the experience, expertise, and reputation for developing premier apartment communities. We are an experienced company. Not a management company. We wake up daily with a renewed mission towards genuine hospitality and authentic care. We seek to build and encourage relationships that create lasting memories. People will know why we love our work by how they feel after each encounter with our team and our communities. The extra degree of customer service makes all the difference. TDC looks for dynamic individuals eager to be the face of our company, brand, and property in our markets. Team members should embody the Core Values of The Dinerstein Companies. As the Leasing Manager, you will be the face and personality of the property. During the initial lease-up, you will serve as the go-to source for information about the property, including pricing, availability, lead follow-up, and tour management. You will also manage the leasing staff, including full-time Leasing Professionals and part-time Community Assistants. In collaboration with the other property and corporate team members, you will implement tailored marketing efforts to meet leasing goals and ensure sufficient in-office and online traffic. As our Leasing Manager, you will be expected to: • Undergo ongoing training on industry and market-specific issues related to property leasing., • Manage all leasing inquiries, conduct tours, perform follow-ups, and assist prospects with the application process., • Ensure that daily tasks and follow-ups are completed and documented., • Implement the property's social media marketing strategy and assist in developing relevant content., • Represent the property at all on-site and external events., • Ensure that pricing, leasing specials, and availability are accurately presented., • Conduct weekly market surveys of comp properties for company and property reports., • Ensure digital and/or physical lease files are accurate, complete, and organized., • Bachelor’s degree with 1-3 years of relevant experience., • Experience being part of a team and successfully meeting goals., • Record of success in property operations and leasing., • Naturally creative and interested in outside-the-box thinking., • Comprehensive health coverage: Medical, dental, and vision insurance provided., • Robust retirement planning: 401(k) plan available with employer matching., • Financial security: Life and disability insurance for added protection., • Flexible financial options: Health savings and flexible spending accounts are offered. Apply Today! Are you ready to take the reins and lead a dedicated team while shaping the future of our community and helping residents find their perfect home sweet home? Take the first step in joining us by submitting your resume to: We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Job Description Title: Participant Engagement Supervisor Department: Primary Care Shift: FT/ 8:30AM - 5:00PM CST / M-F Location: 4009 N Broadway Chicago, IL 60613 and 5501 S Halsted Chicago IL 60621. Heartland Alliance Health’s (HAH) mission is to transform healthcare for the most vulnerable – particularly people experiencing homelessness, mental illness or addictions, or struggling with multiple chronic illnesses – improving health for all and the well-being of our community. Under the general guidance of the Manager, Health Center, the Participant Engagement Supervisor provides support to Heartland Alliance Health’s Health Centers and Shelter Based Care Programs, with focus on support operations to enhance participants’ access to health care and other services within Heartland Alliance Health through supervision, auditing, reporting and data collection and management. The Participant Engagement Supervisor leverages industry knowledge and best practices to promote the mission and vision of Heartland Alliance Health and the institution. Supports culture development and management efforts. Essential Functions: Duties/Responsibilities: • Provides supervision of assigned staff including hiring, supervision meetings, reviewing e-time and ensuring time-off policies are enforced., • Ensures Participant Engagement Specialist are at their appointed scheduled locations and rearranges staff as needed to provide adequate coverage., • Ensures timely and applicable training and competency enhancement of incoming and current Participant Engagement Specialists as well as other staff as assigned to ensure accuracy of workflow and data input., • Completes audits to assess the quality and accuracy of program/participant data of the PES team members, • Assists with writing and implementing Standard Operating Procedures (SOP) related to position workflows., • Provides administrative support with provider schedules., • Generates daily and/or weekly reports of collection data for the Participant Engagement Specialists., • Greeting participants visiting the facility, completing registration, answering questions and assist filling out any necessary documents., • Assists in answer incoming and makes outgoing phone calls to schedule and remind participants of appointments while ensuring other calls are routed to appropriate person/program in a timely manner., • Ensures participant satisfaction, including troubleshooting when there is a complaint and developing process improvements to prevent recurrences., • Educates participants regarding their patient responsibilities, services, sliding fee scale, patient rights, grievance policy and confidentiality., • Maintains thorough understanding of medical coverage and third-party liabilities, inclusive of Medicaid and Medicare. Verifies and updates third party insurance., • Assists management by collecting participant financial assessment for documentation when assigned., • Ensures accurate daily log of co-pay activity and forwards to Billing Department as assigned., • High School Diploma or GED equivalent required. Associates degree preferred., • Accountability – Be responsive, responsible, resourceful, principled, and a problem-solver, • Leaderful – Take initiative, communicate effectively, delegate based on skills and interests, possess strategic thinking and acting; develop staff, foster teamwork, • A Bias Toward Action - Advocate for services and policies that support healthier lives for the populations’; be decisive and take action when a problem arises, communicating with those impacted; be proactive, innovative, and consistently work to improve operations and outcomes, carrying out formal continuous improvement initiatives, • Participant centered – Listen to and collaborate with participants, identify strengths and implement evidence-based practices; integrate and coordinate services across HHO programs, • Proficiency in a second language may be required., • Ability to work effectively and in a professional manner using key techniques that include using Trauma Informed language, de-escalating situations, and being respectful / relational with staff and participants at all levels of the organization., • Excellent communication skills (oral communication, listening, interpersonal, written communication). Strong networker, convener, relationship builder and communicator with experience collaborating with diverse work teams and stakeholders., • Ability to consistently identify opportunities for improvement and make recommendations based on observations, • Demonstrated ability to handle confidential and sensitive information possessing skills to handle situations in a professional and diplomatic manner. We offer a comprehensive and competitive benefits package designed to support your well-being and professional growth. • Medical, Dental, and Vision Insurance, • Health Savings Account (HSA) or Flexible Spending Account (FSA), • Wellness Programs, • Employee Assistance Program (EAP), • Tuition Reimbursement and Educational Assistance, • 401(k) Retirement Savings Plan, • Life Insurance, • Short-Term and Long-Term Disability Insurance, • Paid Time Off (PTO), • While performing the duties of this job, the employee is regularly required to talk and hear., • The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel and reach with hands and arms., • The employee is occasionally required to stoop, kneel, climb or crawl., • Specific vision abilities required by this job include close vision and ability to adjust focus., • The employee must occasionally lift and/or move up to 10 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Moderate exposure to outdoor elements at all times of year when traveling. Equal Opportunity Employer Statement Heartland Alliance Health makes all hiring and employment decisions, and operates all programs, services, and functions without regard to race, receipt of an order of protection, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, amnesty, physical or mental disability, protected veterans status, genetic information, sexual orientation, immigrant status, political affiliation or belief, use of FMLA, VESSA, military, and family military rights, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the organization's AIDS Policy Statement of September 1987.

Job DescriptionPosition Summary Gustave A. Larson Company is the Midwest, Plains, and Mountain States leading wholesale distributor of Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR) equipment, parts, and supplies. Our business philosophy is to focus on serving the needs of our customers, with a value-added, professional, and enthusiastic attitude. We provide service advice, support, and training for the products we sell across the country, but will be focused in the following states: Idaho, Utah, Wyoming, Colorado, and New Mexico. Those products include, but are not limited to Trane, American Standard, Mitsubishi, Emerson, Heatcraft, Magic-Pak, Hydronic products, etc. The Service Advisor has a significant amount of customer interaction, and the role will, therefore, demand a high level of customer service. Additionally, the ideal candidate will possess both technical and business expertise in order to excel in this role. Primary Responsibilities • Perform Service advice and guidance on phone and or in person if necessary., • Help control warranty costs., • Training, • Assist with developing and presenting product application, installation, and service programs., • Support Sales Consultants and Store Managers with individual dealer training., • Play an active role in the construction of educational newsletters, memos, etc., • Help manage service and parts operations at our branch levels., • Perform equipment inspections, local, and remote locations., • Perform other related duties as assigned., • Effectively handle multiple priorities, organize workload, and meet deadlines., • Methods, techniques, parts, tools, and materials used in the maintenance and repair, including testing, diagnosis, HVAC and Refrigeration service., • HVACR equipment and servicing methods., • Must be able to read and explain detailed wiring and piping diagrams., • Dealer Business Process and Best Practice., • Skilled the use of computers, MS Office, Manufactures intranet systems, etc., • Must use appropriate telephone etiquette., • Degree or Certificate in HVACR or equivalent experience preferred., • Service Advisor experience preferred., • NATE Certification to repair furnaces, A/C systems desired. EEO Statement Larson is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Larson is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Larson are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Larson will not tolerate discrimination or harassment based on any of these characteristics. Larson encourages applicants of all ages.

Job Description Title: 590 Peer Engagement Specialist Level: Entry Position Type: Full Time Who we are: C4 was founded in 1972 to help people released from psychiatric hospitals into the Uptown and Edgewater communities stabilize in the community. Since that time, C4’s service area has expanded to rekindle hope for individuals and families on Chicago’s north and west sides, remaining committed to community-level, system-focused interventions; C4 always seeks to avoid restrictive levels of care and maximize families’ agency to lead their recovery, allowing them to heal in their homes and community. C4 is the leader in building hope and breaking down barriers – from the personal to the systemic - for Chicago’s systematically disadvantaged communities through the delivery of effective, empirically supported, and trauma-informed mental health services. C4 seeks to equip 7,000 individuals annually to help them move from trauma to living, to working and thriving within their community. Our Mission - Community Counseling Centers of Chicago (C4), a behavioral health advocate and social service provider, offers quality, comprehensive customer-oriented services tailored to the diversity of its consumers. Our Vision - Community Counseling Centers of Chicago (C4) will be, and will be recognized as, essential to the wellbeing of the communities we serve. Philosophy - C4 believes that people recovering from mental illness and emotional trauma are able to live, work and thrive in the community. Purpose: The purpose of this position is to engage patients coming out of emergency room and inpatient psychiatric unit settings and assist in linking them to services to support their community stabilization. The 590 Peer Engagement Specialist team is an innovative care coordination pilot program to connect individuals and families with mental health needs upon their discharge from hospitals and provide support with therapy and care coordination services until linked to long term community providers or consumer needs are resolved. In addition, the responsibility of the 590 Peer Engagement Specialist team is to triage crisis needs, dispatch to mobile crisis, provide community outreach, promote services, assist with linkage, conduct follow-up, and support addressing Social Determinant of Health needs. The Peer Engagement Specialist has a unique role in the Rapid Response program and is encouraged to share personal experiences with recovery from mental health. Location and Work Conditions: Although the Peer Engagement Specialist will be based at one of C4’s sites, services are provided telephonically and remote work is permitted. Peer Engagement Specialist will occasionally be required to report on site for the purpose of trainings and for the shifts out in the community with clinicians on the Rapid Response company van. Shifts are in 10-hour increments with two shifts during the day and two shifts overnight, with some availability for overtime. Work may be stressful due to consumer behaviors, periods of high call and case volume, or tight deadlines. Duties and Responsibilities • Ability to be respectful of the diverse cultures of the people served and to provide culturally appropriate, competent, and individualized treatment according to each client's age, gender, race, ethnicity, and culture, • Engage and Educate clients for participation in treatment and other outside needed resources for all Social Determinant of Health needs., • Attend linkage appointments with consumers., • Develop and maintain relationships with community-based programs., • Conduct outreach and follow up with clients, families, and treatment providers., • Maintain all appropriate documentation and reports needed for program., • Provide a Person-Centered approach to ensure client motivation in recovery., • Assist with ensuring hospital discharge recommendations are understand by consumer and followed through with by the patient., • Ensure interventions are recovery oriented, culturally congruent and developmentally appropriate, • Engage natural and family support to strengthen the individuals participation and engagement., • Deliver services within hospital, office, and community settings., • Ensure successful linkage to long-term care providers as indicated., • Work collaboratively with interdisciplinary teams and health care team members both internal and external to the organization to improve patient care through effective utilization and monitoring of health care resources., • High school diploma, • CRSS certification (preferred)., • High school diploma, • Familiarity and comfortability doing community work throughout Chicago, • Valid drivers license, insurable driving record and vehicle insurance, • Cultural humility and ability to build trusting relationships with consumers., • Knowledge of and ability to use appropriate behavior management techniques, • Understanding of personal and professional boundaries, • Comfortability in using appropriate self-disclosure for purpose of de-stigmatization and engagement., • Ability to plan, develop and manage multiple projects, • Organizational skills, • Time and stress management skills, • Communication skills to include interpersonal, teamwork, and collaboration skills, • Conflict resolution and diplomacy skills, • Computer literacy, • Problem solving skills, • Excellent interpersonal, verbal and written communication skills, • Provide case management, outreach, and aftercare services, • Assess clients functioning, strengths and needs, • Develop treatment plan collaboratively with client by defining goals, specific outcomes, and time frames for treatment, • Apply appropriate behavior management techniques, • Provide culturally appropriate, competent and individualized linkage plans in accordance with each clients age, gender and gender identity, sexual orientation, race, ethnicity, religious beliefs and culture, • Work cooperatively with other members of the treatment team, offering and accepting assistance when needed., • Maintain positive and mutually respectful relationships with other human service providers, entitlement agencies, health care vendors, and the community, • Assist with outcome measures, • Maintain compliance at all times with clinical documentation, timelines and agency policies and procedures including meeting required timeframes for documentation and service notes, • Report to assigned supervisor and actively seek consultation whenever necessary or requested by supervisor, • Maintain compliance with confidentiality policies and procedures at all times, • Maintain positive and mutually respectful relationships with other human service providers, entitlement agencies, health care vendors, and the community, • Other duties as assigned by supervisor

Job Description Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus commission) If you're reading this and thinking, "Insurance? Really?" I get it. I've thought that too—and I still do. The truth is, I'm not passionate about insurance. I'm passionate about people. We don’t just build careers; we build people who, in turn, build businesses. The result? Success and fulfillment. We look forward to discovering what success means to you and, if we find that this is the right fit, we are fully committed to providing you with the tools, training, and support to make it happen. The Problem with Most Insurance Jobs: Let’s be real—most agencies are desperate to hire anyone with a pulse, offer minimal support, and if you're lucky, they might invest in you six months down the line. We think that's unacceptable. At The Kimbrell Agency, we do things differently. We invest heavily from the start to ensure you're the right fit for this career. That means we pour everything into your long-term success. No leader can give everything it takes to help an agent succeed when they’re bringing on anyone who applies. Unfortunately, most agencies make empty promises: "Be in business for yourself, but not by yourself," or "We offer hands-on support and training." Here, we actually mean it. And we have a proven track record of success to back it up. What We Offer: A Proven Lead System: Say goodbye to cold calling. Our streamlined lead generation system puts you in front of qualified buyers who have requested coverage. You’ll call these clients, set appointments, and meet virtually to help them find the best insurance plan for their needs and budget. Some agents even start part-time and transition to full-time. A Real Opportunity for Growth: This role is perfect for self-disciplined sales professionals who are ready to put in the work. If you need someone looking over your shoulder or a time clock to punch, this isn't the right fit. But if you're driven, gritty and ready to build something meaningful, we want to hear from you. Key Responsibilities: Present and sell insurance products to new and existing customers. Reach out to potential clients who have requested coverage. Handle customer inquiries and resolve complaints. Participate in regular Zoom training sessions. Who We're Looking For: Previous experience in sales, customer service, or a related field is a plus. Familiarity with CRM platforms is helpful. You know how to build rapport and trust with clients. You’re deadline-driven, detail-oriented, and dedicated to delivering results. Integrity and a strong work ethic are a must. We’re seeking individuals who are ambitious, coachable, passionate about helping others, and driven to achieve greatness. If you’re ready to take control of your future and create a career you can be proud of, we’d love to connect. Why Choose Us? True Agency Ownership: Here, you’ll have the chance to own your business—contractually protect what you build. Game-Changing Lead Program: We provide the industry’s best leads, generated in-house and heavily subsidized to help you succeed. Comprehensive Training & Support: From day one, we offer hands-on training, including daily coaching calls, weekly one-on-ones, and group sessions. You’ll have a system to follow at every step of the way. Industry-Leading Compensation: Our compensation plan is designed to deliver real profit, with vested rights from day one. Dedicated Conservation Team: Our team ensures your business stays protected from chargebacks, giving you one of the highest persistency rates in the industry. World-Class Travel & Incentives: Have the ability to earn 3-4 fully-paid trips per year, all expenses covered. Unlimited Earning Potential: This is a commission and bonus-based position, with no cap on how much you can earn. Your income potential is truly unlimited. A Few More Details: This role does require a Life and Health Insurance License, but don’t worry—we’ll help you obtain it through a streamlined online course that takes just 7-10 days. Please note: Success in this role varies. Your level of success will depend on several factors, including the effort you put in, your ability to follow and implement our proven system, and the specific insurance needs in your geographic area. Not all agents achieve the same results, and earnings are based on individual performance. Ready to Build Your Future with Us? If you're ready to make a difference—not just in your own life, but in the lives of others—apply today. We can’t wait to see how you define success. About Kimbrell Agency: Kyle & Lisa Kimbrell are financial service industry veterans with over 50 years experience combined in sales, marketing and leadership. Since founding their Symmetry Financial Group business in July of 2016 their national agency has sold over 55,000 life, health, annuity, disability and retirement policies with over $85 million in sales. The Kimbrells attained Equity Partnership in only 24 months, which is the fastest in SFG history. Company website:

Job Description THE ORGANIZATION HACE is a national non‐profit organization dedicated to the advancement of Latino professionals. Since 1982, we have served as a resource for Latinos in the workplace and a source of expertise and insight for employers in attracting, retaining, and developing workforce leaders. HACE champions Latino professionals and their advancement in the workplace in partnership with employers and educational institutions. Visit for more information. POSITION HIGHLIGHTS The Administrative Coordinator is a critical member of the HACE team, providing high-level administrative, coordination, and operational support to the Executive Operations & Special Events Manager, President & CEO, and Chief of Staff. This role requires strong organizational skills, sound judgment, discretion, and the ability to manage multiple priorities in a fast-paced, mission-driven, and collaborative environment. This position plays a key role in supporting executive effectiveness, internal operations, and organizational communication while contributing to an inclusive and well-functioning workplace. KEY RESPONSIBILITIES EXECUTIVE & LEADERSHIP SUPPORT • Provide daily administrative support to the Executive Operations & Special Event Manager President & CEO and Chief of Staff, as well as other leaders as needed., • Serve as a trusted administrative partner, helping leadership stay organized, informed, and focused on priorities., • Manage Board of Directors activities, including updating the orientation guide, bylaws, and contact information as needed., • Proactively manage and maintain complex calendars, anticipating scheduling conflicts weeks and months in advance and recommending solutions., • Assist in email management and, when appropriate, draft and send correspondence on behalf of the CEO and Chief of Staff when appropriate. Review prospecting leads and schedule follow-up meetings with potential corporate sponsors, donors, foundations, community relations and other stakeholders for the CEO., • Prepare meeting materials, including minutes, note-taking, follow-up summaries, and preparation of presentations., • Assist in the planning and participation of weekly staff meetings, and other internal activities., • Provide general administrative and office support, including managing phone inquiries, mail, data entry, research, and database updates., • Assist with Human Resources related administrative activities, including onboarding new staff., • Support data collection, entry, outreach, and database management across departments., • Provide administrative and logistical support during HACE's Summit, awards dinner, program event, partnership/fundraising events, and other major events., • Coordinate travel arrangements for HACE staff and volunteers., • Associate's degree or equivalent experience required; Bachelor's degree preferred., • Minimum 3 years of experience as an Executive Assistant supporting senior-level executives in a fast-paced, constantly changing environment., • Proven ability to handle multiple tasks effectively and meet deadlines., • Demonstrated ability to manage complex calendars and competing priorities., • Willingness to occasionally work outside of normal business hours as needed for events or during peak periods., • Demonstrated ability and proficiency with the Microsoft Office Suite., • Experience using essential workplace technology; familiarity with CRM systems preferred (HubSpot a plus)., • Must be self-motivated, flexible and able to manage multiple tasks with a strong attention to detail, • Exceptional customer service and relationship-building skills., • Excellent verbal, written, and interpersonal communication skills Salary Range: $40,000-$55,000 Agency Benefits: Medical, Dental, Vision, 403(b) Match, PTO, Tuition Reimbursement, Public Service Loan forgiveness and 12 paid holidays. Location: Chicago-Based, Hybrid/Remote (but must travel locally in city of Chicago, 35%) HACE is an equal opportunity employer committed to building high‐performing teams that mirror the communities we serve.

Job Description OUR COMPANY: EOS IT Solutions is a global technology and logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of services are our top business priorities, along with investing in and supporting our partners and employees. We are a true international IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: As a Network Field Technician - Tier 1, you will support the deployment and maintenance of networking hardware and infrastructure at customer sites around the world. Working under the guidance of experienced engineers and project managers, you will play a key role in helping ensure successful onsite installations, upgrades, and troubleshooting. This is an excellent opportunity for someone looking to build a career in network infrastructure and field support while gaining hands-on experience in diverse environments. KEY RESPONSIBILITIES: • Assist with the installation, racking, and cabling of network hardware (routers, switches, access points, etc.)., • Run and terminate copper and fiber optic cabling under supervision., • Conduct basic troubleshooting of physical connectivity issues., • Follow detailed instructions, network diagrams, and equipment layouts to perform installations accurately., • Support Wi-Fi survey teams with setup and equipment handling., • Perform equipment labeling, documentation, and site clean-up post-deployment., • Collaborate with project teams and escalate issues as needed., • Assist with site readiness surveys (e.g., rack space, power, cabling paths)., • 1–2 years of experience in IT, networking, field service, or a related technical role (internships and school programs considered)., • Basic understanding of networking hardware and cabling types (Cat5e/6, fiber)., • Ability to follow instructions and work well in a team setting., • Strong attention to detail, time management, and willingness to learn., • Comfortable using hand tools and working with hardware in various environments., • Ability to lift up to 50 lbs and work in physically active roles., • Willingness and ability to travel both domestically and internationally., • Flexible with working hours including evenings and weekends when required., • Relevant certifications (CompTIA Network+, CCT, or equivalent) or working toward certification., • Familiarity with networking concepts (IP addressing, ports, patching)., • Experience working in structured cabling, telecom, or data center environments. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. #LI-MS2 #remote Pay Range$30—$33 USD

Job Description Who we are: Formic is on a mission to reshape American manufacturing by making automation accessible to every factory. As labor constraints rise, costs increase, and global competition intensifies, automation is no longer optional for manufacturers that want to stay competitive. We deliver automation through a Robotics-as-a-Service model that combines industrial robotics, proprietary software, and full-service support into a single, integrated solution. By removing the traditional barriers of cost, complexity, and risk, we enable manufacturers to deploy automation quickly and realize measurable gains in throughput, safety, and operational efficiency without large upfront capital investment. Backed by leading investors including Lux Capital, Initialized Capital, Blackhorn Ventures, and Mitsubishi HC Capital North America, Formic is scaling rapidly and building the foundation for a new era of high-performance, Made in America production. About the team: The Fleet Operations Team drives uptime and operational performance across Formic's growing fleet of deployed robotic systems. Working inside live manufacturing environments, the team diagnoses issues, restores production, and continuously improves system reliability at scale. Fleet Operations operates at the intersection of robotics, controls, and real-world factory execution, ensuring Formic's automation delivers consistent, measurable performance across diverse industrial applications. About the role: As a Robotics Deployment Project Manager, you will lead the end-to-end execution of robotics automation deployments across a range of customer environments. You will own scope alignment, deployment planning, execution oversight, and cross-functional coordination to ensure systems are delivered on time, on budget, and to specification. This role requires strong technical fluency, disciplined project management, and the ability to drive alignment across customers, internal teams, and third-party integrators. You will play a key role in ensuring deployments run smoothly and consistently as Formic scales its robotics fleet. In this role you will: • Lead deployment projects from scope validation through installation and commissioning, • Partner with Applications and Solutions Engineers as well as third-party integrators to define requirements and validate technical scope, • Develop and manage detailed project plans, timelines, budgets, and risk mitigation strategies, • Monitor project progress and ensure adherence to deadlines, quality standards, and cost targets, • Facilitate resolution of technical, operational, and scheduling issues that arise during deployment, • Coordinate communication across customers, integrators, and internal teams, • Drive structured handoffs from pre-sales through deployment and project close-out, • 5+ years of project management experience in technically complex manufacturing or industrial environments, • 3+ years of direct experience working with robotics or automation systems, • Experience supporting end-of-line automation such as robotic palletizing, depalletizing, or case packing preferred, • Experience working with industrial robots or cobots (e.g., FANUC, KUKA, Yaskawa, ABB, Universal Robots), • Experience working with or alongside industrial robotics system integrators, • Strong written and verbal communication skills with the ability to influence cross-functional stakeholders, • Demonstrated ability to manage multiple concurrent projects and competing priorities, • Structured problem-solver who thrives in fast-paced environments, • Willingness to travel approximately 35–40%, • Equity in Formic: Participate in our stock option program and share in the success of a fast-growing start-up backed by leading global investors, • Competitive & Uncapped Commission Structure: Designed to reward performance and impact in commission-eligible roles, • Comprehensive Healthcare Coverage: Medical, dental, and vision insurance through Blue Cross Blue Shield and Unum, with 99% of employee premiums covered and 75% coverage for dependents, with optional buy-up plans available, • Additional Insurance Benefits: FSA and DCFSA, life insurance, short-term disability, and long-term disability through Unum, all 100% employer-paid, • Employee Assistance Program (EAP): Fully funded by Formic, offering support when you need it most, • Paid Parental Leave Program: Up to 12 weeks of paid parental leave, • Company-sponsored 401(k): Invest in your future with our company-facilitated retirement savings plan, • Home Office Stipend: A one-time allowance for fully remote and hybrid employees to support an at-home or on-the-road work setup, • Monthly Cell Phone Reimbursement: Monthly stipend toward personal phone and internet expenses Final offers are customized based on experience, geographic location, market considerations, and a candidate's preferred balance of cash and equity. Our goal is to attract and reward top talent who will have significant impact, and we are open to thoughtful discussions to align on the right structure. Compensation Range:$115,000—$150,000 USD What we look for: We're building this company from the ground up, and every person we hire has an outsized impact on our culture, performance, and trajectory. While each team member brings unique strengths and perspectives, we look for people who align with our Operating Principles and embody them in action. If this sounds like you, Formic may be the right place for you! • Fearless Optimism: You make bold bets and default optimistic. You believe in the mission, aren't paralyzed by risk, and fear inaction more than failure. You see ambiguity as opportunity and bring energy to building what doesn't yet exist., • Create the Magic: You absorb complexity so customers don't have to. Whether your customer is external or internal, you focus on delivering experiences that are clear, fast, value-added, and outcome-driven. You don't say "not my job." You make things work., • Today, Not Tomorrow: You have a bias to action. You close the loop. You take extreme ownership. You understand that speed compounds, and you don't confuse activity with results., • Seek Truth: You think from first principles. You value data over ego and strong opinions loosely held. You're willing to challenge assumptions, including your own, in pursuit of the best answer., • Made of Rubber: You are resolute and adaptable. When things break or priorities shift, you rebound stronger. You treat setbacks as learning moments and move forward with grit. Formic is an equal opportunity employer. We do not discriminate on the basis of race, color, religion or religious creed, sexual orientation, gender, gender identity, marital status, family or parental status, disability, military or veteran status, or any other basis protected by law. All employment decisions are based on a person's merit, business needs, and role requirements. If you require further accommodations or have questions regarding accessibility of our roles, please reach out to . AI Use: At Formic, fairness and transparency are at the heart of our hiring process. We use AI-powered tools in some interviews to help our teams evaluate candidate responses, but all final hiring decisions are made by humans. You can learn more about how AI is used in our recruitment process by reviewing our AI Hiring Disclosure linked here.

Job DescriptionDescription: Legacy Parking is a quickly growing parking management company that is looking to add a Call Center Representative to our team in Downtown Chicago. Our Call Center team is the voice of our company, and we are looking to hire someone who has a positive attitude and give off a cheerful demeanor. It's crucial that the person in this position is customer service oriented and has the ability to communicate effectively in English (Spanish is a plus). Primary Responsibilities: • Answer a high volume of inbound calls, • Resolve customer concerns while providing top of the line service, • Navigate internal database and input customer information, • Utilize customer service experience to assist coworkers and teammates with issues they are unable to resolve, • Technical Troubleshooting Experience and an understanding of Windows based PC hardware and Software., • Ability to work in fast paced environment, • Ability to navigate multiple internet-based applications simultaneously This is not a remote position. It is required to be onsite. Requirements:

Job Description As an Entry-Level Help Desk Technician at our MSP (Middleground), you will play a crucial role in providing technical support and assistance to our clients. You will be responsible for responding to customer inquiries, diagnosing and resolving technical issues, and escalating problems when necessary. This position offers an excellent opportunity for individuals seeking to begin their career in the IT industry, with exposure to a wide range of technologies and client environments. Key Responsibilities: • Customer Support: Provide exceptional customer service and technical support to clients via phone, email, or remote assistance tools., • Incident Management: Log, track, and manage incoming support requests using ticketing systems, ensuring timely resolution and appropriate documentation., • Troubleshooting: Diagnose and resolve hardware, software, and network-related issues for end-users, following established procedures and best practices., • Escalation: Escalate complex or unresolved issues to senior technicians or appropriate internal teams while ensuring smooth communication with clients., • Client Communication: Keep clients informed about the status of their support requests and ensure timely updates throughout the problem-solving process., • Basic System Administration: Assist in managing user accounts, permissions, and access levels as required., • Software Installation and Updates: Assist with the installation, configuration, and updates of software applications on client systems., • Hardware Maintenance: Assist in hardware deployment, replacement, and maintenance activities., • Documentation: Create and maintain accurate records, documentation, and knowledge base articles for frequently encountered issues and solutions., • Proactive Monitoring: Participate in monitoring systems and networks to identify potential issues and escalate them before they become critical problems., • Educational Background: High school diploma or equivalent. Relevant certifications or degrees in IT or related fields will be advantageous., • Technical Knowledge: Basic understanding of computer hardware, operating systems (Windows, macOS), and common software applications., • Communication: Excellent verbal and written communication skills, with the ability to communicate technical concepts clearly and concisely., • Problem-Solving: Strong analytical and problem-solving skills to diagnose and resolve technical issues efficiently., • Customer Service: Demonstrated ability to provide exceptional customer service and handle client inquiries in a professional and friendly manner., • Team Player: Willingness to collaborate with team members, receive feedback, and contribute to a positive team environment., • Time Management: Ability to prioritize tasks effectively and manage time efficiently to meet service level agreements (SLAs)., • Adaptability: Willingness to learn and adapt to new technologies and procedures in a fast-paced environment. DKzGmXZNP0

Job Description Service Desk Intern Reports To: Service Desk Manager Location: Chicago, IL Environment: Hybrid (4 days on-site, 1 day remote) Status: Non-Exempt, Hourly Who We Are: Recognized by Gartner in their Modern 4PL Market Guide, Redwood Logistics is at the forefront of industry innovation. Our cutting-edge supply chain technology pairs with the expertise of our brilliant minds to empower logistics execution across North America and Mexico. Leveraging a comprehensive range of services, data-centric network solutions, and a seamlessly integrated platform, we have established our prominence as a key player in the mid-market segment within the freight tech industry. Each summer, Redwood hosts interns from various educational backgrounds with diverse interests and skills. Through our program, our Interns can take advantage of these opportunities: • Practical experience working alongside industry professionals on projects and day-to-day operations, • Mentorship and networking, • Skill-development through hands-on training, • Flexible work environment with an open, fun culture Purpose of Your Work: As Service Desk Intern working within Shared Services (one of our entities), you will be responsible for delivering IT services and support to the entire Redwood enterprise, with on-site presence at our Chicago headquarters and Monterrey, Mexico office and a virtual presence across all our other North America locations. How You Make a Difference Everyday: • Collaborate with management and internal teams to deliver best-in-class service throughout the organization, • Make End User Support more effective and efficient, • Inform management of technology trends, best practices, pitfalls, etc., • Identify opportunities to streamline and automate procedures, • Document processes, procedures, system designs, and user how-to knowledge base articles, • Conduct regular audits of hardware and software assets, as well as user accounts and licenses, • Acquire new computers, manage the existing laptop and desktop fleets, and work with vendors to repair and return to service any faulty devices, • Manage physical phones and softphones, including telephony system management tasks, • Process standard onboarding, offboarding, and access change requests of Redwood staff, • Provide First-level support of existing business applications, • Manages hardware and software assets as well as assent management processes. Maintains and improves the software deployment process and assists in new computer deployment images. Ensure PCs are patched and functioning at a high level, • Adherence to all documentation and administrative responsibilities., • Identifies opportunities to improve security throughout the organization. Informs management of trending threat potentials and zero-day vulnerabilities and provides recommended action plans, • management informed and make recommendations that promote the overall effectiveness of the IT services offered to the business You’ve Got This? • Currently pursuing a Bachelor’s degree in Information Technology, Computer Science, or a related field (or recent graduate), • Dedication to a good job, • Ability to follow directions accurately and thoroughly, • Interest in IT, • Basic understanding of Windows operating systems (Windows 10/11) and general workstation support, • Foundational knowledge of hardware and software troubleshooting concepts preferred, • Basic understanding of Active Directory (user accounts, password resets, group membership) through coursework or labs preferred, • Exposure to Microsoft 365 (O365) tools such as Outlook, Teams, and SharePoint preferred, • Strong problem-solving skills and willingness to learn new technologies quickly, • Excellent communication and customer service skills, with the ability to support non-technical users, • Access to experts and resources for your Learning & Development journey, • Opportunity for internal mobility, • Employee referral bonus program, • Employee Resource Groups (ERGs), • Annual fundraising and volunteer events to give back to communities, • Paid time off, floating holidays, time off to volunteer and rollover, • Paid parental leave, • Medical, dental, vision and 401k plans (with match), • Flexible spending account, mass transit and dependent care plans available, • Health savings account, with a annual company contribution for plan participants, • Short-term and long-term disability; life insurance policies subsidized by company This position is full-time and hybrid Monday through Friday from 8:00 AM to 5:00 PM with an hour break, but flexibility is available based on coverage. Compensation Range: Salary Range: $20 per hour The estimated pay range reflects an anticipated range for this position. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the geographical location in which the applicant lives and/or which they will be performing the job. Redwood is an equal opportunity employer. Employment decisions at the Company are based on individual merit, qualifications, abilities, and the Company’s needs and resources. The Company does not discriminate in recruiting, hiring, compensation, promotions, discipline, termination or any other aspect of employment on the basis of an individual’s actual or perceived race, color, creed, religion, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, ancestry, citizenship status, age, disability, marital status, military service or status, genetic information, arrest and conviction record, credit history, or any other basis protected by applicable law.

Job DescriptionJob Overview: We are seeking a highly capable service desk analyst who will be responsible for onsite support as well as inbound calls and tickets from Cortavos managed services clients. This Level 2 position will require the ideal candidate to identify and resolve questions relating to issues with opening applications, printers, connectivity to different systems, new user onboarding, existing user offboarding, and many other tasks. In this hybrid role, youll become an integral part of our support ecosystem, directly impacting our clients' successes. For three days a week, be the linchpin at a client's location in Elmhurst, providing hands-on deskside support, and fostering enduring client relationships. The remainder of your week will be remote, where you'll extend your expertise to various clients. Engage in continuous learning, collaborate with our adept Systems Engineers, and enhance your skillset. Your role is vital in providing efficient resolutions, maintaining client satisfaction, and contributing to the knowledge base that bolsters our Managed Services team. The ideal candidate will take an empathetic approach when communicating with clients, and relay technical questions and solutioning in a patient, polished, and professional manner. This role has dual reporting to the Service Delivery Manager and the Service Delivery Team Lead. This is a hybrid field role requiring: • Onsite support at client locations at least once per week (or more, based on the discretion of the hiring manager)., • Travel on short notice to other client sites when needed., • Occasional overnight travel, including multi-day deployments., • Provide on-site support in Elmhurst, Illinois - ensuring streamlined operations and building strong client rapport., • Offer a blend of on-site and remote support, including but not limited to configuring Outlook and OneDrive, printer configurations, internet issues, networking questions, access via Remote Desktop, MacOS support, and other Level 1-2 support issues., • Engage with initial calls and/or emails, create the initial ticket, and escalate as necessary to other departments with warm handoffs., • Ticket maintenance, you will typically spend a portion of the workday reviewing existing tickets and looking for cases that should be closed, following up with users where appropriate, and setting reminders for future action., • Maintain and write accurate knowledge base articles as you come across, • knowledge and information while working cases. Knowledge is the base of, • Managed Services., • Maintain client information records, including gathering information about, • that client and making sure that information is up to date in applicable, • Install and configure computer hardware, software, and peripherals according to organizational standards as provided in company documentation., • Maintain accurate records of computer hardware inventory., • Install, update and make sure required software is available., • Create and update documentation for provisioning processes, troubleshooting guides, and best practices., • Image and deploy devices as part of client onboarding and refresh initiatives., • Conduct new user orientation and first day training on equipment and support access., • Maintain clean and organized workspace setups, ensuring cable management and presentation standards are upheld., • Track and restock inventory in vehicles and field closets., • Train with the Engineering department as well as Service Desk Analyst peers to improve skills and knowledge. Work with them on more complex issues as time allows., • Valid U.S. Drivers License with a clean driving record, • Able to lift and move 50+ pounds and remain on your feet for extended periods, • Willing and able to travel regionally on short notice, including multi-day overnight trips, • Associates or Bachelors degree in progress, • 3 years IT service desk experience, • 3 years of customer service experience over the phone and email, • Experience with service desk ticketing systems (Autotask), • Proficiency of Microsoft 365 Admin, • Proficiency of Windows 10/11, • Proficiency in Microsoft Office Suite and Microsoft Teams, • General knowledge of network devices (switches, firewalls, etc), • Strong written and verbal communication skills; empathetic customer service approach, • Excellent organizational, time management, and multitasking capabilities, • Bachelor's degree, • Managed Service Provider experience, • Microsoft Certifications, particularly any prerequisite for Microsoft 365 Certified: Enterprise Administrator Expert and Exam MS-102: Endpoint Administrator, • Familiarity with IT hardware, software, and managed services technology, • Proficiency in Google Suite, particularly Gmail and Google Docs, • Working knowledge of Microsoft Intune, • 60% - Onsite Service Desk Support (~24 hours/week), • 20% - Remote Service Desk Support (~8 hours/week), • 15% - Knowledge Base Documentation (~6 hours/week), • 5% - Professional Development and Certifications (~2 hours/week) Work Environment: • Competitive salary, as well as employer, contributed health benefits, • Remote work, • Access to a Company cell phone plan, • A seat on an energetic team that collaborates and pushes each other to be better, • A fast-paced but cooperative environment with endless potential for growth, • Celebration events for team and Company successes throughout the year Flexible work from home options available.

Job DescriptionSummary Our client is a leading IT Solutions Company in the Chicagoarea (Oak Park, IL) and they are in need of a Help Desk Support Level II+ Technician. An IT Technicians role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities • Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues., • Provisioning and system setup for new hires., • Prioritize incidents and service requests according to defined processes to meet defined SLAs., • Use remote tools and diagnostic utilities to aid in resolving support requests., • Monitor and manage Microsoft Windows 7/8/10 Operating Systems., • Server administration via Active Directory, File & Print services, DNS, DHCP., • Install antivirus software and ensure virus definitions are up to date., • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Manage Microsoft Exchange Server, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response.Qualifications & Requirements, • Having worked in an MSP environment is a PLUS!, • Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 2-3 years of experience in a client-facing environment such as sales engineering, • Kaseya RMM and Autotask PSA Experience a plus, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Oak Park, IL

Job DescriptionSummary Our client is a leading IT Solutions Company in the Chicago area (Oak Park, IL) and they are in need of a Help Desk Support Level II+ Technician. An IT Technician’s role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities • Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues., • Provisioning and system setup for new hires., • Prioritize incidents and service requests according to defined processes to meet defined SLAs., • Use remote tools and diagnostic utilities to aid in resolving support requests., • Monitor and manage Microsoft Windows 7/8/10 Operating Systems., • Server administration via Active Directory, File & Print services, DNS, DHCP., • Install antivirus software and ensure virus definitions are up to date., • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Manage Microsoft Exchange Server, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response.Qualifications & Requirements, • Having worked in an MSP environment is a PLUS!, • Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 2-3 years of experience in a client-facing environment such as sales engineering, • Kaseya RMM and Autotask PSA Experience a plus, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plusOur client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job Description We are looking for a motivated and detail-oriented individual to join our remote team. In this role, you will assist clients with coordination, updates, and general support, helping ensure a smooth and positive experience—especially for those preparing for upcoming trips and experiences. Key Responsibilities • Provide support via email, chat, and phone, • Assist with updates, changes, and general client inquiries, • Share helpful information related to upcoming plans and arrangements, • Follow up with clients prior to departure to ensure they feel prepared, • Resolve concerns while maintaining a positive experience, • Strong communication and people skills, • Customer service experience is a plus, • Organized and dependable, • Comfortable working remotely and managing tasks independently, • 100% remote position, • Flexible schedule, • Training and ongoing support, • Growth opportunities within a supportive team, • Work in an experience-focused environment supporting client travel needs, • Access to industry-related perks and discounts

Job DescriptionBenefits: • Company parties, • Competitive salary, • Flexible schedule, • Free food & snacks, • Opportunity for advancement, • Paid time off, • Profit sharing Successful State Farm Agent is seeking a qualified professional to join their winning team. We seek an ambitious professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated, ambitious and curious person who thrives in a balanced but intentional and professional environment, then this is your opportunity for a rewarding career with excellent income and growth potential. If you want to open your own businesses one day, then this is the perfect place to make that happen for yourself. Responsibilities • Use a customer-focused, needs-based review process to educate customers about insurance options., • Care about your work and the people you help, • Connect with leads, schedule appointments, identify customer needs, and market appropriate products and services.As an Agent Team Member, you will receive..., • Salary plus commission/bonus, • Profit sharing, • Paid time off (vacation and personal/sick days), • Valuable experience / 4 day work week and hybrid in office/remote work, • Growth potential/Opportunity for advancement within this agency or helping you start your ownRequirements, • Service or Sales experience preferred, • Successful track record of meeting sales goals/quotas preferred, • Curious and motivated to grow your own wealth through education and applying the concepts you will be teaching our clients, • Self-motivated and organized- we don't want to micromanage you...you need to be invested and accountable, • Detail oriented and invested in the work you do, • Ability to make presentations to potential customers, • Property and Casualty license (must be able to obtain), • Life and Health license (must be able to obtain)If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm. Flexible work from home options available.

Job DescriptionDescription: Hybrid. Only 1 day a month on site after training. Office located in near Wabash and Michigan Avenue. Overview: We are seeking for Full-Time and Part-Time Bilingual Call Center Representative for a healthcare service provider. The ideal candidate is fluent in English and Spanish. They must be able to read a Spanish and English script. The call center representative will assist customers and providers with general inquiries and specific account troubleshooting. The call center representative must possess excellent verbal communication skills and the ability to accurately document customer interactions. Pay: $18.20/hour if bi-lingual in English and Spanish Benefits: • Paid Leave, • Paid Sick Leave, • Good hours of operation – no late nights or overnight, • Weekends and holidays off What you will do: • Answer incoming calls from customers, general public, and providers, • Complete and/or process new applications for health care coverage via the telephone and interpret eligibility determinations made by the Marketplace, and enrollment into health plans., • Facilitate the fulfillment of caller requests for materials via mail, email, or download, • Track and document all inquiries using the applicable systems, • Transfer/refer consumers to appropriate entities according to the established guidelines, • Escalate calls or issues to the appropriate designated staff for resolution as needed, • Complete associated tasks according to the established guidelines, • Meet Quality Assurance (QA) and other key performance metrics, • Follow all policies, procedures, and protocol when engaging with caller, • Equipment (computer, headset) provided by the company We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Requirements: What You Need: • Be fluent in English and Spanish, • Can read English and Spanish, • High School diploma or equivalent, • 1 year of experience in call center environment or 1 year of experience in customer service, • Highly proficient in the latest version of Microsoft Office 365, • Ability to work with multiple screens, • Typing requirement of a minimum of 25 wpm, • Comfortable being on camera during work shift, • Internet speed of at least 20MBPS for remote work, • Must be able to commute to the South Loop of Chicago when needed, • Excellent verbal and written communication skills, • A genuine desire to help others

Job Description Disclaimer: Please be advised that the most accurate and up-to-date information about our open roles—including job descriptions, compensation, and benefits—can only be guaranteed on our official job board. For the latest listings and details, please visit: . JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're empowering traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence. Our growth story is nothing short of exhilarating. Since 2003, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. Through those efforts, our user base has grown to over 2 million users and we have become the number one rated futures brokerage worldwide. But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders. So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true? Take it from our employees. Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world. What you'll do: We are looking for a Staff Engineer to serve as the technical domain owner for the Transaction Ledger & Treasury system within our FCM platform, accountable for the financial correctness, reconciliation integrity, and system-of-record architecture of our brokerage systems. This role will lead the evolution of our architecture, modernizing and consolidating ledger, fund movement, and reconciliation logic into a coherent, cloud-native foundation. You will also drive the thoughtful use of AI-assisted development and operational tooling to increase engineering leverage, improve review quality, and accelerate modernization without compromising financial correctness or regulatory integrity. These are mission-critical systems where every state transition must be financially correct, auditable, and resilient under failure—because design flaws directly impact customer funds, regulatory standing, and firm capital. As a Staff Engineer, your work will have a profound impact on our core FCM infrastructure, directly influencing our business's bottom line. You will set the technical standard for the FCM engineering organization: defining architecture patterns, establishing engineering best practices, mentoring and elevating the engineers around you, and making high-stakes design decisions that determine whether our platform scales to meet the demands of a rapidly growing, globally distributed customer base. You will partner closely with engineering leadership, product management, compliance, and brokerage operations to ensure that every system you design is auditable, resilient, and built to serve both customers and regulators. In this role you will: • Define and own the foundational architecture of NinjaTrader's cloud-native FCM platform on GCP/Kubernetes, including concurrency models, data consistency guarantees, service boundaries, and integration contracts across clearing, risk, and reporting systems, • Architect systems that process high-throughput trade flows with deterministic behavior under concurrency, partial failure, and asynchronous clearing acknowledgments across a 24/7 trading window, • Serve as the technical north star for the FCM engineering team by conducting deep, meaningful code reviews, pairing on complex problems, and leading architecture and design sessions that elevate the engineering bar, • Establish and enforce best practices across the FCM platform, including API design standards, testing strategies (unit, integration, contract, chaos), observability and SLI/SLO frameworks, CI/CD standards, and infrastructure-as-code patterns, • Define what excellence looks like for regulated financial systems and hold the team accountable to those standards, • Champion the responsible use of AI-assisted coding, testing, and code review workflows to increase velocity and reduce defects while preserving strict financial and audit constraints, • Design compliance-critical systems where regulatory requirements are treated as first-class architectural constraints, embedding audit trails, segregation controls, and compliance checkpoints directly into platform design, • Partner with engineering leadership, including the CTO and Director of Engineering, to shape broader technical strategy and govern system-of-record architecture, ledger data models, fund movement APIs, reconciliation workflows, and cross-service balance interactions, • Represent the FCM platform in cross-functional architecture forums and drive alignment across teams, • 8–12+ years of progressive software engineering experience, with demonstrated impact at the Staff level or equivalent scope of influence, • Deep expertise designing, building, and operating large-scale distributed systems in cloud environments (GCP strongly preferred; AWS or Azure acceptable), • Hands-on experience with Kubernetes, event-driven architectures, and infrastructure-as-code tools such as Terraform, • Strong proficiency in modern backend languages such as Python, C++, Go, or similar, with the ability to make thoughtful technology decisions grounded in trade-offs, • Experience leveraging AI-assisted development tools, including code generation, static analysis, and automated test synthesis, to increase productivity and system quality in production environments, • Experience in financial services, capital markets, or brokerage technology, including trade lifecycle systems, clearing and settlement, and building systems where correctness and auditability are non-negotiable, • Proven track record as a technical authority and mentor who has raised the engineering bar of their teams, • Experience designing distributed systems where financial correctness, reconciliation, segregation of funds, and audit integrity are non-negotiable architectural constraints, • Excellent communication skills with the ability to clearly articulate complex technical concepts to engineers and non-technical stakeholders, • Direct experience at a futures commission merchant (FCM), clearing firm, or broker-dealer operating under CFTC/NFA or SEC/FINRA regulatory frameworks, • Experience with CME clearing operations or self-clearing implementations, • Familiarity with treasury and money movement systems, including ACH, wire transfers, fund hold logic, and account segregation, • Track record of leading successful platform modernization or cloud migration programs in regulated financial environments The salary range for this role will be $160,000.00 - $210,000.00 USD. In addition, this position will also receive an annual target bonus of 15%. Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%). Salary and bonus earnings are only two components of the total compensation package offered by NinjaTrader. NinjaTrader offers a 401K plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowance accrues at a rate of 23 days per year (some positions may qualify for more) plus seven paid holidays. Location: This role is based in Chicago, IL. *There may be remote flexibility for exceptional candidates in the following states: California, Colorado, Florida, Georgia, Illinois, Indiana, Minnesota, Missouri, Montana, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Texas, Utah, Vermont, Virginia, Washington, Washington DC, Wisconsin. Hybrid: For Chicago-based employees, we follow a hybrid work schedule: In-office Tuesday through Thursday, with remote work on Mondays and Fridays. In addition to these weekly remote days, we offer: • 20 additional flex remote days annually, • Generous PTO, • 7 Paid Holidays Annually + 5 Conditional Holidays Annually, • 1 Service Day Annually, • 401k with 3.5% Company Match, • Paid Parental Bonding Leave, • Health, Vision, Dental Coverage

Job Description Job Title: Help Desk Level 2 Location: Remote Period: 06/02/2025 to 06/02/2026 – Strong potential for extension or conversion Hours/Week: 40 hours Rate: $30-$40/hour (Hours over 40 will be paid at Time and a Half) Contract Type: W-2 Position Overview We are seeking an experienced Help Desk Level 2 professional to join our client’s remote Application Operations (AppOps) team. This role plays a key part in resolving technical issues escalated from Level 1 support, managing incident resolution, and supporting a wide range of tools and platforms. Ideal candidates will have excellent communication skills, a strong technical background, and the ability to thrive in a fast-paced, remote work environment. Scope of Services The Help Desk Level 2 consultant will: • Resolve or escalate technical issues logged by Level 1 analysts, • Respond to tickets within established SLA timelines, • Troubleshoot software, hardware, and connectivity issues, • Collaborate with AppOps team members and ADC Managers, • Deliver high-quality customer service and technical support, • Participate in team projects and administrative tasks as needed Responsibilities & Deliverables • Review and resolve open problem tickets or escalate them appropriately, • Follow Standard Operating Procedures (SOPs) and Business Operating Procedures (BOPs), • Provide clear and effective communication with end-users and internal teams, • Document issue resolution steps and update knowledge base entries, • Support and troubleshoot Windows-based applications, modems, browsers, and network utilities, • Reset user accounts, Internet proxy settings, and network passwords, • Administer SharePoint sites and assist with application installations and setup, • Participate in meetings with managers and stakeholders to support vendor onboarding and other operational initiatives Required Skills & Qualifications • Bachelor’s degree in IT-related field OR at least 4 years of direct IT experience, • Minimum of 10 years in a technical support or help desk role, • Proficiency with troubleshooting Windows-based environments, • Strong interpersonal, customer service, and communication skills, • Ability to work independently and escalate appropriately in a fast-paced setting, • Experience supporting a wide range of users, including senior managers Preferred Qualifications (Nice-to-Have) • Knowledge of Atlassian Products, specifically Jira Service Management (JSM), • Experience working directly with IT teams and departmental managers, • Background in SharePoint Administration, • Familiarity with API integrations and tool-based automation Work Environment • Fully remote role with regular collaboration via Slack, Microsoft Teams, and email, • Frequent meetings with ADC employees and managers, • Highly collaborative team environment within the Application Operations group

Job Description TITLE: SERVICE DESK TECHNICIANLOCATION: CHICAGO (3 days in office/2 days work from home)DURATION: 1 YEARJob Description: • Will solve issues for moderately complex problems in all technical areas and will solve extremely complex problems in at least one technical area.·, • Apply policies to situations with minimal interpretation. Supervision Received/Provided:·, • Performing project work as assigned under the supervision of a lead or manager., • Team player attitude, excellent communication skills, and the capacity to work with minimum supervision; good customer handling skills.· Responsibilities·, • The focus of a service desk person is to stay at the service desk and service people over the phone., • Some problems are more easily handled in person, also during periods of high call volume, problems may be delegated to a desk top support person from a service desk person for reasons of efficiency., • Provide Level 1 technical support for users of desktop hardware and software in the same location and level 2 technical support for users of desktop hardware and software in remote locations.·, • For any problem where the user is in the same location, during periods of very high call volume, incumbent may forward the problem to a desktop support member.Requirements:, • Bachelor’s Degree preferred·, • One to Five (1-5) years of experience configuring, installing, troubleshooting and repairing printers, PC and laptops., • Ability to provide technical support to computer users both on the telephone and face-to-face when necessary·, • Strong amount of technical knowledge of Windows XP, Windows 7,Microsoft Office 2003/2007 products, Market Data Applications (ex. Bloomberg)and telephony environments., • Expert level knowledge in at least one of these areas.· Ability to broaden knowledge in the functional areas of IT and be proficient in 2 or more functional areas·, • Strong basic execution capabilities within functional areas of IT·, • Moderate proficiency in troubleshooting desktop computer issues, both hardware and software·, • Ability to manage a work queue in a ticketing system (ServiceNow) & call center systems, • Able to work weekends (once in 2-3 months)

Job Description We have an opening for a Visitor Experience Systems Manager who will oversee Box Office operations and the ticketing system, support the Visitor Experience (VE) team with special projects, daily operations, and initiatives that ensure a welcoming, accessible, and authentic experience for all MCA visitors. To be successful in this role, you will: Systems: • Maintain oversight of VE procedures for ticketing setup of museum admission and programs., • Represent VE at internal and external meetings and events requiring ticketing services., • Execute ticketing setup for museum admission, performances, events, and ticketed rental events., • Create and maintain ticket designs for physical and e-tickets in ticketing software, collaborating with Creative and Design as needed., • Stay updated on technology trends and best practices related to ticketing and box office procedures., • Work with Information Technology department on system and hardware updates impacting VE., • Oversee and execute audience plans for performance, programs, and rental events., • Oversee capacity and comp lists for public programs., • Supervise, mentor, train, and oversee direct reports including special projects and staff management to ensure effective operation and accountability for results., • Ensure staff are informed about museum exhibitions, programs, and activities., • Provide specific training on ticketing systems, equipment, and data entry. Support ongoing training efforts and serve as a role model for VE Assistants and Associates., • Ensure daily safe count; report under/over errors to Finance and Accounting., • Assume the role of VE Manager on designated days or as needed, overseeing visitor experience and ensuring a positive experience for all guests. Responsibilities include managing staff, addressing visitor concerns, and implementing service improvements., • Support daily schedule coordination including covering lunches, breaks, callouts, and events. Assist with beginning and end of day activities., • Serve as manager on duty for performances and events., • Stay informed about Visitor Experience and Box Office policies, procedures, membership details, and MCA security and emergency protocols., • Ensure effective use of communication tools for Visitor Experience., • 3 to 5 years of supervisory experience managing customer service activities., • Prior experience with point-of-sale and ticketing systems. Strong Tessitura experience preferred., • Highly organized with the ability to anticipate needs, act proactively in a fast-paced environment, and manage workload to meet deadlines., • Excellent verbal and written communication skills; ability to interact effectively with visitors and all levels of staff., • Proficiency with Microsoft Office 365., • Ability to perform occasional light lifting., • Individual and MCA-provided retirement savings plans., • Paid time off., • Pre-tax, reduced rate parking and Ventra/Metra benefits., • Free admission to MCA exhibitions for yourself and guests., • Free admission to many special and member events., • Reduced price tickets to MCA Stage performances., • Discounts on dining in Marisol and in our award-winning MCA Store., • Access to our onsite library., • Opportunities to attend curator-led staff tours. This is a full-time position with a schedule determined by department and operational needs, which may include evenings and weekends, with occasional additional hours as required. This position is eligible for a hybrid work arrangement per the Remote Work Policy. 40 hours per week.

Job DescriptionJob Title: Client Support Specialist Department: Customer Success / Client Services Location: Chicago, IL or Remote Job Type: Full-TimeAbout the Role We are seeking a highly motivated and customer-oriented Client Support Specialist to join our fast-paced FinTech team. As the first point of contact for our clients, you will play a crucial role in ensuring a seamless user experience and delivering best-in-class support for our financial technology products and services. Your ability to solve problems efficiently, communicate clearly, and manage client relationships will directly impact customer satisfaction and product adoption. Key Responsibilities • Serve as the primary contact for clients via ticketing, phone, and live chat, addressing inquiries, troubleshooting technical issues, and guiding users through platform features., • Investigate and resolve product or service issues, escalating to success managers and technical teams when necessary., • Develop deep knowledge of our FinTech platform, including API integrations, account management tools, billing and reporting features., • Collaborate with product, development, and sales teams to relay client feedback and contribute to continuous product improvement., • Maintain up-to-date records of client interactions using CRM and support ticketing systems., • Collaborate on support documentation, user guides, and training resources that will assist in reducing outreach for support., • Bachelor's degree in business, Finance, Economics, Computer Science, or a related field preferred., • Prior experience in client support, customer success, or technical support is a plus—preferably in a FinTech, SaaS, or financial services environment., • Strong understanding of financial products and support systems., • Excellent problem-solving skills and the ability to explain complex concepts in simple terms., • Experience with CRM platforms (e.g., Salesforce, RedTail) and support tools (e.g., HubSpot, Jira)., • Familiarity with APIs, data security practices, and financial compliance is a plus., • Competitive salary and performance bonuses, • Health, dental, and vision insurance, • Professional development and training programs Powered by JazzHR SDd7F8trGm

Job Description POSITION TITLE: Customer Experience Specialist I STATUS: Full time / Exempt LOCATION: Chicago, Illinois (Hybrid: 2 days/week on-site, 3 days/week remote) ABOUT NCSBN The National Council of State Boards of Nursing (NCSBN) is an independent, not-for-profit organization through which nursing regulatory bodies act and counsel together on matters of common interest and concern affecting public health, safety and welfare, including the development of nursing licensure examinations. Our mission empowers and supports nursing regulators in their mandate to protect the public. JOB SUMMARY We are seeking a talented customer service professional to join our Customer Experience team. The ideal candidate will bring value to the team by utilizing their exceptional communication skills and nurse licensure, public policy or other relevant healthcare knowledge to provide customers with business and technical support for NCSBN’s programs. Reporting to the Manager, Customer Experience, the Customer Experience Specialist I will act as the main point of contact for business and technical support related to NCSBN’s programs, products, and services, ensuring prompt and professional assistance. This role is an exciting opportunity for an individual dedicated to providing exceptional customer experience to help support an organization committed to advancing nursing regulation and policy worldwide! RESPONSIBILITIES • Serves as the initial point of contact for customer inquiries. Successfully manages the inquiry process (assessing, resolving or triaging) while meeting or exceeding department metrics. Shares information with appropriate parties and records notes regarding customer interactions, transactions, comments, and complaints., • Escalates inquiries to appropriate parties or departments per process if unable to resolve inquiries. Identifies and escalates potential issues with customers, programs, or software with urgency., • Applies existing knowledge base documentation as well as knowledge of organizational programs, policies, and customer service best practices to handle customer inquiries., • Uses knowledge and experience to contribute to smaller projects and team tasks such as but not limited to user acceptance testing (UAT) for program maintenance, releases or other initiatives., • Processes visitor requests, enters visitor records in the building security registration portal. Welcomes visitors upon arrival. Communicates with building security and NCSBN staff as it relates to onsite visitors. Uses customer service skills to recommend improvements to the visitors’ experience., • Provide feedback for improving the overall customer experience. Assists with creating and maintaining department and knowledge base documentation. Provides feedback and suggests new knowledge base articles. QUALIFICATIONS • Associate’s degree required., • Minimum of two years of related experience in customer service., • Strong organizational, critical thinking, and analytical skills., • Strong customer service skills., • Able to work in a fast-paced environment. COMPENSATION AND BENEFITS The anticipated starting salary for this position is $43,000 - $48,000 annually. Actual compensation will be dependent on a candidate’s relevant experience, skills, training, certifications/licenses, qualifications and geographical location. NCSBN offers eligible employees a competitive benefits package that provides our team members with plan options to meet their individual needs. Review benefit details here: TO BE CONSIDERED Interested candidates are encouraged to submit their resume as soon as possible. The National Council of State Boards of Nursing (NCSBN) is an equal employment opportunity employer. Decisions affecting employment are considered without regard to disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected characteristic.

Job Description As a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care. At Epic Escapes Adventure Travel Agency USA, based in Texas, we pride ourselves on delivering personalized, high-quality service to travelers across the country. Key Responsibilities Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner. Support clients with booking modifications, cancellations, and special travel requests. Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes. Follow up with clients to confirm travel plans and gather feedback post-trip. Address concerns with empathy and efficiency, ensuring client satisfaction. Benefits Remote flexibility – work from anywhere, with hours that fit your lifestyle. Exclusive travel perks and access to industry-only discounts. Professional growth – ongoing training and support from a dedicated team. Be part of a passionate community focused on building dreams and memories through travel. What We’re Looking For Excellent communication skills—both written and verbal. A background in customer service, ideally within travel, tourism, or hospitality. High attention to detail, strong organizational habits, and a proactive mindset. Tech-savvy and able to learn new systems and booking tools quickly. A genuine enthusiasm for travel and helping others create memorable experiences.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Flexible schedule Position Overview: We are looking for an experienced Insurance Sales Agent with a background in State Farm and a strong proficiency in handling internet leads. This position will have a heavy focus on internet lead management, with agents expected to work and receive approximately 40 new internet leads per day. The ideal candidate will be driven, customer-focused, and ready to contribute to our dynamic team environment. Key Responsibilities: • Manage and convert a high volume of internet leads (around 40 new leads daily) into new insurance clients., • Provide expert advice and guidance on auto insurance products tailored to client needs., • Maintain and grow relationships with existing clients to ensure retention and satisfaction., • Meet or exceed sales targets and performance metrics., • Collaborate with team members to support agency growth and client service excellence.Qualifications:, • Previous experience working with State Farm insurance products and processes., • Proven success in managing and converting internet-generated leads, particularly at high volume., • Strong communication, negotiation, and interpersonal skills., • Self-motivated with a results-driven approach.Compensation:, • Average commission for sales team members is approximately $2,500 per month., • Top-performing team members are earning as much as $5,000 or more per month., • Competitive commission structure with uncapped earning potential.What We Offer:, • Competitive commission structure with uncapped earning potential., • Supportive work environment with a focus on professional development., • Access to a robust lead generation system delivering around 40 new internet leads daily., • Opportunity to be part of a Presidents Club recognized agency. This is a remote position.

Job Description NOW HIRING HYBRID IT SUPPORT SPECIALIST POSITION STATEMENT: • The IT Specialist will:, • Report all information pertaining to all key indicators of the organization to include but not be limited to Information System Issues. The IT Support Specialist will function with autonomy, diplomacy and professionalism within the guidelines established by this organization., • Promote the well-being of the human aspect of this organization and report any concerns to the Technical Operations Manager, • Function with the highest esteem in dealing with all employees, supervisors, and consumers of this organization, • INFORMATION SYSTEM, • Software Programs, • Monitor and maintain current software programs, • Implement new and update old software programs, • Work with Software vendor to assure compliance of same, • Maintain network functions and problem solve as required, • Learn new programs, and train/monitor staff, • Ensure licensing of all new software programs, • Assist the Technical Operations Manager to purchase and set up new and existing software programs., • Review and present all facts pertaining to financial obligations of software purchases and updates., • Hardware, • Diagnose, repair, and replace malfunctioning hardware components, including desktop, laptop, printer and peripherals., • Make recommendations for new hardware and assist in the contract negotiations with computer technology companies, • Monitor and update system as necessary to avoid problems, • Problem solve PC applications and offer training to support staff, • Ensure registration and/or licensing compliance with all PC applications, • Assist the Technical Operations Manager purchase and maintain new and existing hardware, • Review and present all facts pertaining to financial obligations of hardware purchases and updates, • Inventory, • Develop and maintain hardware and software inventory, • Network Administration, • Administer Windows- based network and infrastructure, • Administer remote connections, • Perform all user administration tasks, • Account management, • Folder permissions, • User support/training, • Administer security systems, • Physical security systems, • Firewall and VPN technologies, • Manage, configure, and maintain communications equipment, • Cellular telephones, • Landline telephones, • Support Enterprise Technologies, • One (1) to Three (3) years in Information Technology or related field, • Strong customer service orientation with proven accomplishments, • Excellent computer skills and background to include:, • Microsoft Operating Systems, • O365/M365 Suite, • Adobe systems, • Database fundamentals, • Azure AD, • AV Software, • Knowledge of computer hardware and software, • Excellent communication skills, • Excellent organization skills, • Policies on Confidentiality, • Fiscal/ Office/ Programming/Human Resources, EEOC/EOE/BEO STANDARDS, • ODP/OMHSAS/CYS/CMS Policies and procedure, • Observes all Agency’s Policies and Procedures, • Able to work appropriately with all persons, • Actively demonstrates leadership in behavior supportive of the organization, • Attends all required and scheduled trainings and meetings, • VEHICLE REQUIREMENTS:, • Current driver’s license, driver registration and a functional vehicle, • EQUIPMENT OPERATIONS:, • Telephone: Cellular - Multi-line, Calculator, Copier, Fax, Computer, • COMPUTER SOFTWARE APPLICATIONS:, • Has knowledge of each program PHYSICAL DEMANDS: • Individual must be able to meet physical requirements of the job: ACCIDENT, HEALTH HAZARD AND SECURITY KNOWLEDGE: Apis Services, INC and affiliate’s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.

Job Description At Angi®, we've had one simple mission for 30 years: get jobs done well. We make it happen by connecting homeowners with reliable pros who have the skills they need — and connecting pros with homeowners who have the jobs they want. Angi at a glance: • Homeowners have turned to Angi for more than 300 million projects, • 1,000+ home service tasks covered Angi® is defining the future of the home services industry, creating an environment where homeowners, pros, and employees benefit from more jobs done well. For homeowners, our platform is a reliable way to find skilled pros. For pros, we're a reliable business partner who helps them find the winnable work they want, when they want. For employees, we're an amazing place to call home. We can't wait to welcome you. About the team Our Inside Sales Representatives work with our small and medium-sized businesses and are responsible for expanding our network of service providers. At Angi, we sell leads, which are homeowners looking to get a job done. We offer multiple ways for a service provider to buy leads, based on how they want to get leads and how they pay for leads. To join this elite team, you will need to show a passion for sales, helping small and medium businesses succeed, and a desire to grow your career and income. What you'll do: • Outreach to service providers via phone (nationwide) to discuss Angi's value proposition and product offering. You will make up to 200 dials a day to build the momentum needed to hit your sales goals., • Overcoming objections and negotiating solutions while building trust with service providers to understand their needs., • Coaching service providers how to effectively build life-long consumers with the homeowners who submit service requests., • Researching service providers using internal notes, company websites, and other public information., • Prospecting is done for you! We assign you customers quickly. Leads are provided in our CRM (a proprietary system for Angi)., • Guiding service providers through the background check authorization and approval process., • Bachelor's degree OR 2+ years of sales or customer facing experience required, • High School Diploma or GED required, • Experience in sales, especially inside sales, is a plus, • Motivation to exceed sales goals – you are not satisfied by doing the minimum, and you strive to be the best, • Strong communication skills – building rapport quickly, active listening, and confidence in what you're saying, • Desire to contribute to the bottom line and recognize that a team is only as strong as the weakest player – you seek feedback and want to continuously improve, • Ability to multi-task and work independently while paying attention to detail, • Strong initiative to strive for continuous accuracy, quality, and timeliness of information, • Hear and talk on a phone headset for up to 8 hours per day, • Proven computer aptitude including proficiency with Microsoft Office products, • Individual Hardline High-speed internet connection, • Able to provide proof you are at least 21 years of age, • $40,000 - $78,000 per year, • Uncapped performance-based commission + a base pay of $40,000, • On target annual earnings $78,000, with the top 10% earning as much as $180,000+, • Ramping performance tiers and other incentives during the new hire training period, • Paid comprehensive training program and the ability to apply for our management training program after 6 months of employment, • Employer paid medical coverage with a company contribution to an HSA fund, • Dental & vision coverage, pet discount plans, • Retirement plan with company match (401K) through Charles Schwab, • Company Equity Program, • Generous PTO including sick, personal, vacation, volunteer time and paid holidays, • Work/life balance (This role is 40 hours a week, Monday- Friday), • This is a remote position and we are seeking candidates who permanently reside in the following states: Alabama, Arizona, Arkansas, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin or Wyoming. If you live in a state that is not listed, you should look for other job postings on our careers page that may make more sense for your location., • Angi currently has an office in the following city/states, 1) Denver, CO, 2) Indianapolis, IN and 3) New York City, NY, which are available for use if you reside near these locations, • You will need access to an individual hardline high-speed internet connection in your work space. This job cannot be performed from a mobile hotspot. We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences. Angi Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our hiring process may utilize artificial intelligence (AI) tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making. This job post is not scheduled to close in the foreseeable future. #LI-Remote

Job DescriptionBenefits: • Company parties, • Competitive salary, • Flexible schedule, • Free food & snacks, • Opportunity for advancement, • Paid time off, • Profit sharing Successful State Farm Agent is seeking a qualified professional to join their winning team. We seek an ambitious professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated, ambitious and curious person who thrives in a balanced but intentional and professional environment, then this is your opportunity for a rewarding career with excellent income and growth potential. If you want to open your own businesses one day, then this is the perfect place to make that happen for yourself. Responsibilities • Use a customer-focused, needs-based review process to educate customers about insurance options., • Care about your work and the people you help, • Connect with leads, schedule appointments, identify customer needs, and market appropriate products and services.As an Agent Team Member, you will receive..., • Salary plus commission/bonus, • Profit sharing, • Paid time off (vacation and personal/sick days), • Valuable experience / 4 day work week and hybrid in office/remote work, • Growth potential/Opportunity for advancement within this agency or helping you start your ownRequirements, • Service or Sales experience preferred, • Successful track record of meeting sales goals/quotas preferred, • Curious and motivated to grow your own wealth through education and applying the concepts you will be teaching our clients, • Self-motivated and organized- we don't want to micromanage you...you need to be invested and accountable, • Detail oriented and invested in the work you do, • Ability to make presentations to potential customers, • Property and Casualty license (must be able to obtain), • Life and Health license (must be able to obtain)If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm. Flexible work from home options available.

Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Competitive salary, • Flexible schedule, • Free food & snacks, • Opportunity for advancement, • Paid time off, • Profit sharing Successful State Farm Agent is seeking a qualified professional to join their winning team. We seek an ambitious professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated, ambitious and curious person who thrives in a balanced but intentional and professional environment, then this is your opportunity for a rewarding career with excellent income and growth potential. If you want to open your own businesses one day, then this is the perfect place to make that happen for yourself. Responsibilities • Use a customer-focused, needs-based review process to educate customers about insurance options., • Care about your work and the people you help, • Connect with leads, schedule appointments, identify customer needs, and market appropriate products and services.As an Agent Team Member, you will receive..., • Salary plus commission/bonus, • Profit sharing, • Paid time off (vacation and personal/sick days), • Valuable experience / 4 day work week and hybrid in office/remote work, • Growth potential/Opportunity for advancement within this agency or helping you start your ownRequirements, • Service or Sales experience preferred, • Successful track record of meeting sales goals/quotas preferred, • Curious and motivated to grow your own wealth through education and applying the concepts you will be teaching our clients, • Self-motivated and organized- we don't want to micromanage you...you need to be invested and accountable, • Detail oriented and invested in the work you do, • Ability to make presentations to potential customers, • Property and Casualty license (must be able to obtain), • Life and Health license (must be able to obtain)If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm. Work remote temporarily due to COVID-19.

Job Description STATEMENT OF PURPOSE: The Medical Contact Center Agent will be responsible for outbound and inbound calls, voicemails, and emails to/from insurance plan members in a high-performance contact center environment. This position requires high quality customer service assistance when responding to inquiries pertaining to a variety of Primary Care Providers (PCP), Health Risk Screenings (HRS), and other campaigns. Medical Contact Center Agent will be responsible for scheduling and registering appointments for the Health System by utilizing all available informational tools and websites. Calls may consist of requests for additional insurance plan information, such as, id cards, welcome packets, PCP changes, and transfers to other contact centers. PRINCIPLE DUTIES AND RESPONSIBILITIES, BUT ARE NOT LIMITED TO: • Effectively respond to inbound calls, voicemails, or emails promptly, politely, and professionally;, • Obtain and enter accurate demographic information into the clients Health System application;, • Accurately schedule and register patients for appointments utilizing the clients Health System software;, • Accurately communicate appointment date, time, location and the provider’s name to the patient;, • Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization;, • Conducting outbound calls to welcome members to the program and to conduct or schedule a Health Risk Screenings and other campaigns;, • Follow the appropriate escalate protocols for Triage (red flag) calls;, • Conduct research to confirm and validate insurance member demographics, specifically for, name, address and phone number;, • Maintain up-to-date knowledge of the clients’ Health System policies and procedures as they apply;, • Adhere to the HIPAA (Privacy Act) as it relates to the confidentiality of information released with policies and procedure;, • High School diploma or equivalent required;, • Bilingual in English/Spanish required;, • Health Care and Customer Contact Center experience preferred, but not required;, • Ability to handle a call center environment. Work efficiently, accurately and be able to multi-task;, • Ability to exercise good judgment to handle calls appropriately;, • Must be able to navigate through multiple databases that are utilized though Health’s software application;, • Must be able to type a minimum of 30 words per minute with 95% or greater accuracy;, • Must have excellent interpersonal and communication skills both written and orally;, • Proven ability to work as a member of a team is required;, • Will be required to complete program update training, as warranted, and successfully implement that knowledge in day-to-day operations;, • Team members must have a smart phone to download and use an authentication application to gain access to the client data platform;, • Team members must be aware and prepared that training will consist of 2 to 4 weeks of in-house and virtual training;, • Team members will be eligible to transition to a remote location within 60 to 90-days of their start date once the team member has proven the ability to work independently and successfully meet the required goals and key performance indicators;, • All team members will be required to attend scheduled in-house trainings sessions, coaching, and performance sessions; BENEFIT PACKAGE UP TO AN ADDITIONAL 25% OF SALARY INCLUDING: • 10 days paid vacation, • 12 paid holidays, • 6 sick days accrued over the year, • Insurance Eligibility the 1st of the month after 30 days of employment, • Medical, dental, and vision insurance offered, • Short/long term disability, • Life insurance 2x salary, • Employee recognition events, • Company matched 401(k) plan

Job DescriptionAbout Schedule EngineDo you want to reinvent a trillion-dollar industry? Schedule Engine is a radically better home services platform combining world-class technology and next generation service solutions. We are reshaping the experience for both consumers and businesses in the trillion-dollar home services industry. Being radically better requires new end-to-end solutions for both consumers and technicians. Schedule Engine has experienced exponential growth because of our commitment to evolve the industry, our determination to be a positive force, and our passion for groundbreaking technology. Joining Schedule Engine now is a once in a lifetime career opportunity for anyone passionate about making a difference and making history in consumer technology. Note: All Schedule Engine offices are currently closed due to the coronavirus pandemic. As of Jan 2021, we plan to reopen offices in early Q3 and will expect most employees to work onsite at least 3-4 days per week. About the JobSchedule Engine is looking to hire Technical Support Specialists who pride themselves on providing world-class client experiences. As a technical support specialist, you love being the front-line contact and #1 support for our clients. You are able to quarterback supporting our clients from your first interaction through to completion with style and grace. You are the client’s friend, mentor, liaison, information provider, and overall right-hand throughout their relationship with Schedule Engine. While this role will primarily maintain normal office hours, given the on-call nature of support, we expect employees to be flexible and open to address issues outside of normal office hours. Key Responsibilities • Support clients throughout their lifecycle with Schedule Engine., • Manage a rotating roster of concurrent client relationships, each at a different stage of development and subscribed to different product bundles., • Work with production computer servers and workstations., • Document and maintain client records, particularly with regards to support requests., • Understand client use cases and provide expertise on how Schedule Engine can be leveraged to meet and exceed their goals., • Assess the need for software feature enhancements and document as needed; partner with product and development teams as the voice of the customer., • Document development tasks/bugs and share requirements and for the development/product team., • Participate in daily agile standup meetings, sharing status of client implementations as they pertain to development team workload.About You, • Strong verbal and written communication skills., • Exceptional presentation and facilitation skills., • High level of attention to detail and process minded., • Ability to be assertive, proactive and self-motivated., • Creative problem-solving skills., • Experience in a Support / Implementation / Account management role at an enterprise software or SaaS software company; alternatively, experience working for contractor home services, such as HVAC, Electrical or Plumbing trades in managerial or supervisory role., • Expertise with databases, networks, and operating systems., • Fundamental business knowledge that helps you better understand our clients’ needs and our business priorities. Specific Requirements, • Technical skills/experience: Microsoft SQL Server, Windows Server operating systems, Networking, VPN, & firewall configuration, Remote connection technologies (RDC, RDP, LogMeIn, etc), Javascript & HTML, • Proven customer support, client service, or direct client-facing experience and skill., • Hungry to be part of something new, innovative and industry-changing - understanding the work and focus that requires., • Strong contact handling skills across phone, live chat, and email is essential, including active listening, grammar, spelling, and typing speed., • Familiarity with CRM systems and practices., • Customer-oriented, with an ability to adapt and respond to different personalities., • Excellent communication and presentation skills. Ability to multitask, prioritize and manage time effectively., • Completed 2+ years of college or university (BA preferred).

Job DescriptionAbout Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. Location: Chicago, Illinois Time Commitment: Approximately 32-40 hours per week Anticipated Schedule: Flexible - including nights, weekends, and holidays. The Role Join our Chicago Hospitality Team as a Hospitality Associate where you will be the heart of our onsite-guest experience. This dynamic role combines physical presence with digital prowess, making you a key figure at Streeterville. Reporting to the Operations Manager, you'll work closely with both the Guest Experience and the Property Operations team. About the Team Be a part of our East Portfolio Operations, a team passionate about delivering seamless experiences for our guests. Our team members at Kasa are located all over the country, have diverse backgrounds, and come from many different industries. Everyone joined Kasa because they are passionate about delivering high-quality standards to ensure that our guests love their experience while staying with Kasa. Day in the life of a Kasa Hospitality Associate Guest Experience • Welcoming and Assisting Guests: Be the first point of contact for guests, assisting with check–in, and addressing their immediate needs or special requests., • Quality Assurance and Property Upkeep: Maintain the common areas, such as coffee stations and concierge closets, to ensure they are well-stocked and presentable. Perform quality checks using our TechTool 'Safety Culture' after each clean to uphold our high-quality standards., • Readiness and Event Planning: Prepare for upcoming guest arrivals and organize guest engagement events, coordinating with housekeeping and maintenance teams., • Team Coordination: Maintain seamless communication with the remote Guest Experience team via tools like Slack and Kustomer, ensuring any guest issues are swiftly resolved., • Emergency Handling: Be equipped to tackle emergency situations such as lockouts or urgent guest requests, showcasing your problem-solving abilities.Experience, • Hospitality Expertise: Minimum of 2 years of experience in hospitality. Alternatively, if you have less hospitality experience, a minimum of 2 years in customer service is required., • Guest Service Skills: At least 1 year of experience in guest service roles., • Tech-Savvy: A strong affinity for technology, with previous experience in tech-related tasks, and a keen interest in learning new systems and platforms., • Flexibility: Availability for varied shifts, including afternoons, evenings, weekends, and holidays., • Transportation: Access to reliable transportation., • Physical Capability: Comfortable with lifting items weighing up to 50 pounds., • Consistent While Under Pressure: Skilled in maintaining composure and a positive outlook in challenging or high-stress situations.Plus if..., • You pride yourself on your communication and organizational skillsIn one year, you will succeed at Kasa by having:, • Established yourself as a top operations performer by consecutively reaching monthly quality goals, • Set a high bar for quality standards and guest satisfaction within your market, • Become an invaluable resource to our team, beyond your knowledge of property operations, • Supported critical cross-departmental Kasa projectsCurious about the Kasa experience? Save 15% when you book on kasa.comBenefits, • Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family., • The Pay: The starting base pay for this role is between $20.00 and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits., • Paid Time Off: Full-time hourly Kasa employees accrue paid time off at a generous rate that increases with tenure. Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities. If anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need. Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here. Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team. A Note on Recruiting & Job Scams The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.

Job Description Company Overview: Everything we do is for educators. We're partnering with them to advance a bold vision for education that boosts district performance and student success. At Follett Software, we empower educators across roles with technology that streamlines processes and manages information and resources to improve their schools, increase student success, and drive the future of education. We believe that by empowering educators to amplify their impact on students' lives, we can change the world. Our goal and mission is to drive the future of education. We are inspired by educators to deliver transformative technology. Our innovative, connected solutions simplify challenges and offer a seamless and intuitive experience. POSITION SUMMARY The Customer Service Representative position, as part of the Customer Success department, accurately enters orders on the software and technology team to meet business and customer need. This individual provides customer support via the telephone, internet and email and handles all customer inquiries and resolves support issues for order processing, warranty or billing, etc. Maintain post-sale contact with customers to facilitate a positive and productive long-term relationship. POSITION SCOPE • Accurately resolve customer calls/emails in a timely manner while providing a high-quality customer experience, and documenting in system(s) as required., • Efficient in navigating multiple systems and utilizing troubleshooting skills to find the best resolution available for the customer on the first call., • Meet/Exceed adherence to schedule at 90% or above to drive an efficient customer experience., • Accurately enter new orders for products, services, and renewals, and documenting in system(s) as required. Create or modify Support quotations when needed., • Follow up in a timely manner on existing orders to receive information needed to complete order., • Collaborate with team members and other departments to provide customers with a full- service experience, while providing them with knowledge of their resources., • Complies with all company policies and procedures; maintains respectful relationships with coworkers, • Coordinate with other departments (CRM, Order Entry, Sales, Accounts Receivable, Sales Enablement, etc.,) in handling purchase orders and providing service to customers., • Complies with all company policies and procedures; maintains respectful relationships with coworkers., • Assists with training and daily coordination and collaboration with other teams and departments., • Reports customer issues and customer complaints to management., • Other tasks and duties as assigned. QUALIFICATIONS • High school degree or equivalent, • 1-3 years' experience in customer success/account management in support of revenue clients is necessary., • Strong troubleshooting and analytical ability Self-starter, positive, creative problem solver., • Ability to manage multiple customers' demands with excellent time management skills., • Strong organizational and project management skills., • Thrives in fast-paced environments, embraces challenges with a "can-do" attitude, is independent and demonstrates proactive strong problem-solving skills., • Passionate about understanding and solving customer needs with a strong history of customer outcome focused roles., • Effective interpersonal and written and verbal communication skills., • Detail oriented with accurate data entry skills., • Preferred experience with GoTo phone system or similar platform., • Preferred experience with Oracle Business Suites and at least beginner level Microsoft Word and Excel., • Proficient PC and technical/software skills. WORK ENVIRONMENT • This role is remote and only open to candidates currently located in the United States and able to work without sponsorship., • It requires a suitable space that provides a private and quiet workplace., • Work hours and schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed. PHYSICAL REQUIREMENTS • Perform tasks in a home office environment with frequent virtual meetings, communications, and interruptions, requiring effective time management and prioritization., • Prolonged sitting with sustained visual focus on digital screens, requiring the ability to interact at a typical working distance., • Frequent use of keyboard and mouse, involving repetitive hand movements and fine motor skills for typing, navigating, and handling materials., • Occasionally adjust position or move within the workspace to reach, retrieve, or access items, involving bending, twisting, or reaching, and occasionally lifting or carrying items weighing up to 10 pounds., • Travel requirements: Minimal (less than 10%) This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. EEO Follett Software provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We are committed to providing reasonable accommodations to, among others, individuals with disabilities and disabled veterans. If you are interested in applying for employment and need assistance or an accommodation in the application process due to a disability, please contact us by email and let us know the nature of your request and your contact information. 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Job Description We are looking for a Remote Travel Help Desk Representative to assist travelers before, during, and after their trips. In this fully remote role, you will help answer travel-related questions, support booking adjustments, and guide clients through a smooth travel experience from planning to return. This opportunity is ideal for someone who enjoys helping others, communicates clearly, and wants to build experience in the travel industry while working from home. Key Responsibilities * Provide remote assistance to clients via email, phone, and messaging platforms * Respond to travel questions in a professional, friendly, and timely manner * Support itinerary updates, schedule changes, and general trip requests * Share guidance on destinations, documentation requirements, and travel preparation * Monitor upcoming reservations and communicate important travel reminders * Help troubleshoot travel concerns and escalate complex issues when needed * Maintain accurate notes and follow internal service procedures Ideal Candidate * Strong written and verbal communication skills * Customer service, hospitality, or support experience preferred (not required) * Organized, dependable, and detail-oriented * Comfortable working independently in a remote environment * Able to learn new systems and processes quickly * Basic computer and internet navigation skills * Interest in travel and helping people Work Environment & Requirements * Remote/work-from-home position * Reliable internet connection and computer required * Must be authorized to work in eligible hiring regions (location restrictions may apply) * Flexible availability, including some evenings or weekends depending on client needs What We Offer * Fully remote position * Flexible schedule options * Training provided — no prior travel experience required * Ongoing mentorship and team support * Advancement opportunities within the organization * Access to travel industry resources and discounts * Collaborative and positive remote team culture

Job Description Junior IT Support Specialist (Part-Time to Full-Time) Protek-IT | Chicago, IL Are you the go-to tech expert among your friends and family? Do you have a knack for troubleshooting and a passion for IT support? Join our team at Protek-IT as an Entry-Level IT Support Specialist, starting part-time with a clear path to full-time. Position Summary This is a part-time role (20–30 hrs/week) for the first 3 months as a trial period, with the goal of moving to full-time based on performance. You'll provide Level I Technical Support for our clients, assist with deployments, and document client requests. Day to day, you'll work assigned tickets, resolve issues remotely and on-site, and escalate when needed. What We're Looking For Required: • Excellent customer service skills remotely, in person, and in written communication, • Certification in IT-related fields (CompTIA A+, Network+, Google IT Support, Microsoft MS-900, AZ-900), • Proficient in PC and Mac setup and troubleshooting, • Basic knowledge of networking principles (LAN/Wi-Fi) and remote support tools, • Valid driver's license and reliable transportation (3–5 weekly client site visits), • Comfortable with hands-on hardware work: racking, cabling, mounting, lifting up to 50 lbs, • Enthusiasm for technology and a genuine interest in helping people, • Familiarity with PSA/RMM and remote support tools (we use HaloPSA, N-central, Hudu, Huntress, CIPP, etc.), • Work tickets assigned and scheduled by the Support Coordinator (5–15 daily part-time / 10–20 full-time), • Resolve Level I technical issues independently; escalate when needed, • Communicate technical concepts clearly using plain language, • Perform 3–5 on-site client visits per week as scheduled, • Respond and work on tickets assigned by the Support Coordinator, • Remotely resolve Level I issues: password resets/unlocks, printer/scanner installs, Windows/macOS troubleshooting, Microsoft 365 admin tasks, • Perform on-site client visits: PC/printer installs, basic LAN/Wi-Fi network troubleshooting, and hardware deployments, • Set up and troubleshoot VPN connections, • Prepare PCs or Macs for deployment, • Coordinate with the Support Coordinator for on-site scheduling, • Contribute to process improvement and knowledge base articles Interview Process 1. 30-minute introductory call with the owner, 2. In-person meeting at our office to meet the team Company Overview Protek-IT is a managed service provider (MSP) specializing in efficient, personalized IT support for small businesses and non-profits in the Chicagoland area. We support 100+ SMBs across manufacturing, legal, real estate, and professional services. We're a tight team of 10 who go above and beyond, communicate directly, and have each other's backs. Compensation & Benefits · Pay: $20–$27/hr based on experience and qualifications · Part-time phase (months 1–3): Certification reimbursement + weekly office lunches · Upon full-time conversion: • 100% paid Blue Cross Blue Shield healthcare (after 30 days FT), • 401(k) with 4% company match (after first year), • Unlimited PTO based on performance and coverage Months 1–3 (Part-Time) • Monday–Friday, 20–30 hrs/week Flexible hybrid: 3 days in-office/on-site, 2 days remote Office: 5019 W Lawrence Ave, Chicago, IL Experience • Customer service: 1 year (Required), • Computer support: 1 year (Required) Company DescriptionWe're a close-knit team of nine who don't take ourselves too seriously, and we value people who communicate openly and directly.We're a close-knit team of nine who don't take ourselves too seriously, and we value people who communicate openly and directly.

Job Description Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment. IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments. Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology. This is Hybrid role (4 days in office /1 days remote) About your Team: Interactive Brokers seeks an individual to join our Technical Operations (TOPS) team in Chicago, IL. To offer the finest online trading experience in the world, Interactive Brokers' TOPS team monitors and provides global operational support for our applications, systems, and other critical business technology 24/7/365. What will be your responsibilities within IBKR: • Monitor the health of applications, networks, and systems underpinning the Interactive Brokers global brokerage system., • Analyze, troubleshoot, escalate and resolve brokerage system operational issues., • Participate in Post-Incident review in collaboration with Software Development, customer service and infrastructure teams., • Provide internal 2nd-level technical support to various teams., • Monitor batch scheduled jobs while troubleshooting and escalating any delays or failures., • Analyze existing business workflows and participate in developing new process monitoring tools., • Act as the primary escalation point for all brokerage system technical issues., • Strong communication skills, and must be fluent in English., • A Bachelor's in a financial or a technical discipline., • A working knowledge of general computing and networking concepts., • Experience working with Linux operating systems., • The ability to analyze and solve problems promptly and accurately in a fast-paced environment., • Knowledge of the securities and commodities markets., • Prior experience in retail or institutional trade support., • Previous experience with scripting languages (e.g., Shell, Perl, Python), • A strong desire to expand your financial and technical knowledge base., • Self-motivated and able to handle tasks with minimal supervision., • Superb analytical and problem-solving skills., • Excellent collaboration and communication skills., • Competitive salary, annual performance-based bonus and stock grant, • Retirement plan 401(k) with competitive company match, • Excellent health and wellness benefits, including medical, dental, and vision benefits. Company paid medical healthcare premium., • Wellness screenings and assessments, health coaches and counseling services through an Employee Assistance Program (EAP), • Daily company lunch allowance provided and a fully stocked kitchen with healthy options for breakfast and snack, • Corporate events including team outings, dinners, volunteer activities and company sports teams, • Education reimbursement and learning opportunities

Job Description Middleground provides outsourced IT services to clients in the Chicago area, including industries such as Healthcare, Legal, Financial, Manufacturing, and many more. We are very fast paced and this position requires quick thinking and a "can do" attitude. We are looking for an eager, hungry, fast paced, and motivated local to Illinois individual for full time salaried employment who is willing to work hard and be a team player. In this opportunity, the ideal candidate will be responsible for providing Windows based technical support to end-users on a variety of issues under the guidance of senior engineers, as well as work towards maintaining and administering our client IT environment networks, servers, and cloud. Most technical support will be either from our office or on-site at client locations in the Chicago area. This support will involve responding to telephone calls and e-mails and then identifying, researching, and resolving technical problems with Microsoft Windows related software and PC Hardware. This role will provide support coverage for 40 hours a week, with occasional after hours or weekend scheduled work and upgrades. The right candidate is responsible for the continuous operation of all including personal computers, laptops, mobile devices, local and remote storage, telecommunications, printers, copiers, meeting room audio-visual support, desktop software support and network troubleshooting for clients. Qualifications/Requirements: • College degree in Computer Science preferred or equivalent work experience., • Certifications in A+, MCSA, MCSE preferred or equivalent work experience., • Must have a minimum of 5 years’ work experience as an IT Support Engineer in a corporate or managed services environment., • Must have 3-5 years of Microsoft Server experience, • Must have excellent knowledge of Microsoft Office applications and be able to support them., • Must have excellent customer service skills., • Must be self-directed and have the ability to problem solve., • Must have ability to be disciplined and self sufficient, • Ability to lift up to 50 lbs., • Must have valid driver's license., • Preferred to have Managed Service Provider experience You will learn an immense number of things at our company. Background will be checked. Please send your resume and contact information, and one recent IT project you completed. This will be a W2 position. Professional working environment. Job Type: Full-time Middleground Technologies provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, sex/gender (including pregnancy, childbirth, breastfeeding, or related conditions), sex stereotype, gender identity/gender expression/transgender (including whether or not you are transitioning or have transitioned), and sexual orientation, marital status, religion (including dress and grooming practices), age (40 and above), physical or mental disability, medical condition, results of genetic information/characteristics, or military or veteran status. Any other basis protected by federal, state, or local law or ordinance or regulation. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training. Powered by JazzHR gKmhQ4JrHx

Job Description Who we are: Formic is on a mission to reshape American manufacturing by making automation accessible to every factory. As labor constraints rise, costs increase, and global competition intensifies, automation is no longer optional for manufacturers that want to stay competitive. We deliver automation through a Robotics-as-a-Service model that combines industrial robotics, proprietary software, and full-service support into a single, integrated solution. By removing the traditional barriers of cost, complexity, and risk, we enable manufacturers to deploy automation quickly and realize measurable gains in throughput, safety, and operational efficiency without large upfront capital investment. Backed by leading investors including Lux Capital, Initialized Capital, Blackhorn Ventures, and Mitsubishi HC Capital North America, Formic is scaling rapidly and building the foundation for a new era of high-performance, Made in America production. About the team: The Software Engineering Team builds and operates the software systems that power Formic's Robotics-as-a-Service platform. The team develops the control, monitoring, provisioning, and data infrastructure that enables real-time visibility and performance across a growing fleet of deployed industrial robotic systems. Engineering works across machine-level controls, edge systems, and cloud infrastructure to ensure deployments are observable, resilient, remotely diagnosable, and continuously improving at scale. Our software runs in production factories every day and directly impacts uptime, service efficiency, and customer outcomes. About the role: As a Robotics Software Engineer, you will contribute to the development and integration of the software systems that power Formic's robotic deployments. You will work across robot programming, control logic, and system integration, helping translate production requirements into reliable, scalable automation systems. This role bridges robotics software and industrial systems. You will contribute to core system development while also supporting deployment and validation in real manufacturing environments. In this role you will: • Contribute to development of in-house robotics systems, • Develop and modify robot programs across supported industrial platforms, • Design and maintain machine control logic across PLCs and IPCs, • Integrate sensors, conveyors, safety systems, and other industrial peripherals, • Collaborate with engineers across controls, infrastructure, and deployment, • Support system bring-up, commissioning, and troubleshooting, • Contribute to integration testing and production readiness validation, • 5+ years of experience in robotics, embedded systems, or industrial automation, • Strong experience with Python and/or C++, • Familiarity with ROS, Linux, or similar robotics frameworks, • Experience working with industrial robots and their APIs, • Exposure to PLC logic or industrial control systems, • Ability to operate in both development and deployment environments, • Comfortable working in production-grade industrial systems, • You are located in the greater Chicago, IL area and are able to work in person five days per week in Woodridge, IL #LI-MB1 Our Total Rewards: At Formic, we believe people do their best work when they feel supported both professionally and personally. That's why we offer a comprehensive benefits and perks package for full-time, U.S.-based team members, including: • Equity in Formic: Participate in our stock option program and share in the success of a fast-growing start-up backed by leading global investors, • Competitive & Uncapped Commission Structure: Designed to reward performance and impact in commission-eligible roles, • Comprehensive Healthcare Coverage: Medical, dental, and vision insurance through Blue Cross Blue Shield and Unum, with 99% of employee premiums covered and 75% coverage for dependents, with optional buy-up plans available, • Additional Insurance Benefits: FSA and DCFSA, life insurance, short-term disability, and long-term disability through Unum, all 100% employer-paid, • Employee Assistance Program (EAP): Fully funded by Formic, offering support when you need it most, • Paid Parental Leave Program: Up to 12 weeks of paid parental leave, • Company-sponsored 401(k): Invest in your future with our company-facilitated retirement savings plan, • Home Office Stipend: A one-time allowance for fully remote and hybrid employees to support an at-home or on-the-road work setup, • Monthly Cell Phone Reimbursement: Monthly stipend toward personal phone and internet expenses Final offers are customized based on experience, geographic location, market considerations, and a candidate's preferred balance of cash and equity. Our goal is to attract and reward top talent who will have significant impact, and we are open to thoughtful discussions to align on the right structure. Compensation Range:$115,000—$200,000 USD What we look for: We're building this company from the ground up, and every person we hire has an outsized impact on our culture, performance, and trajectory. While each team member brings unique strengths and perspectives, we look for people who align with our Operating Principles and embody them in action. If this sounds like you, Formic may be the right place for you! • Fearless Optimism: You make bold bets and default optimistic. You believe in the mission, aren't paralyzed by risk, and fear inaction more than failure. You see ambiguity as opportunity and bring energy to building what doesn't yet exist., • Create the Magic: You absorb complexity so customers don't have to. Whether your customer is external or internal, you focus on delivering experiences that are clear, fast, value-added, and outcome-driven. You don't say "not my job." You make things work., • Today, Not Tomorrow: You have a bias to action. You close the loop. You take extreme ownership. You understand that speed compounds, and you don't confuse activity with results., • Seek Truth: You think from first principles. You value data over ego and strong opinions loosely held. You're willing to challenge assumptions, including your own, in pursuit of the best answer., • Made of Rubber: You are resolute and adaptable. When things break or priorities shift, you rebound stronger. You treat setbacks as learning moments and move forward with grit. Formic is an equal opportunity employer. We do not discriminate on the basis of race, color, religion or religious creed, sexual orientation, gender, gender identity, marital status, family or parental status, disability, military or veteran status, or any other basis protected by law. All employment decisions are based on a person's merit, business needs, and role requirements. If you require further accommodations or have questions regarding accessibility of our roles, please reach out to . AI Use: At Formic, fairness and transparency are at the heart of our hiring process. We use AI-powered tools in some interviews to help our teams evaluate candidate responses, but all final hiring decisions are made by humans. You can learn more about how AI is used in our recruitment process by reviewing our AI Hiring Disclosure linked here.

Job Description Upbound is redefining how modern infrastructure is built for the Agentic AI Era. We're the creators and primary maintainers of Crossplane, and we're building the Intelligent Control Plane—a new platform layer that makes infrastructure programmable, autonomous, and composable. Our mission is to power the AI-native enterprise with a foundational platform layer that helps teams provision, operate, and adapt infrastructure at scale—so platforms are ready for both humans and AI agents. We partner with leading cloud providers, ISVs, and open-source communities to help organizations move faster with greater confidence. Today, Upbound supports Fortune 500 companies and platform engineers across 100+ countries. Crossplane has surpassed 100M+ downloads and is used by 1,000+ teams worldwide. We're a Series B company backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, and we've raised $69M to date. Learn more at upbound.io. Upbound is hiring a Senior Software Engineer to help us build and operate Upbound Spaces, the multiple control plane management software at the heart of the Upbound Platform. As part of the Spaces team, you will help us scale Upbound to reliably support thousands of control planes, while also extending enterprise control plane management and operations both in the cloud and on premises. Our team is expanding, and this is the perfect opportunity for you to make a significant engineering impact in both development and production operations. What You'll Do • Actively build and operate Upbound Spaces in production, troubleshooting and resolving issues across multi-tenant SaaS environments, as well as contributing to Upbound's open-source projects, including Crossplane., • Take ownership of building features in high demand by Upbound's customers and deliver new functionality that will delight and amaze our users., • Investigate and debug complex issues in customer environments, including multi-control plane scenarios, resource reconciliation problems, and performance bottlenecks., • Communicate through thoughtful and thorough design documents for new initiatives and detailed post-incident reviews that drive system improvements., • Support the full project lifecycle for highly scalable and reliable services running in a cloud environment – discovery, analysis, architecture, design, review, documentation, building, migration, automation, deployment, production-readiness, and ongoing operational support., • Write and maintain Go code that interfaces with the Kubernetes API, such as operators, controllers, add-ons, etc., with a focus on observability, debuggability, and operational excellence., • Deploy, manage, and troubleshoot our Kubernetes services in production, using metrics, logs, and traces to identify and resolve issues quickly., • Build and maintain operational tooling for debugging customer environments, analyzing control plane health, and automating incident response., • Author documentation, user guides, runbooks, and blog posts to support and promote new features that you release., • Support the software release cycle for Spaces self-hosted distributions, including diagnosing issues in customer-managed deployments., • Participate in on-call rotation to support Upbound Cloud, responding to incidents and driving them to resolution.What You'll Bring, • Have experience operating production cloud services at scale: monitoring, alerting, incident response, post-mortems, and continuous improvement of service reliability., • Have strong debugging skills across distributed systems, including experience with observability tools (Prometheus, Grafana, OpenTelemetry, distributed tracing) and techniques for diagnosing issues in production environments., • Have experience building and operating controllers that interact with the Kubernetes API server, including troubleshooting reconciliation loops, managing API rate limits, and optimizing controller performance., • Are comfortable working directly with customers to understand, reproduce, and resolve complex technical issues in their environments., • Take responsibility and ownership for solving problems even if they are outside your lane, especially during incidents affecting customer workloads., • Demonstrate excellence in your work, constantly trying to improve your skills and the operational posture of the systems you build., • Have empathy for customers and keep them in mind as you build solutions, understanding that reliability and debuggability are features., • Realize the importance of clear communication and effective collaboration to work as a team, deliver great results, and support customers through technical challenges., • Help create a safe environment where everyone can contribute, learn from failures, share on-call knowledge, and help each other grow as operators and engineers. #LI-REMOTE Why Upbound? At Upbound, you'll help shape the systems and strategies that drive predictable, scalable growth in a product-led company embracing usage-based models. If you're excited to build from the ground up, work with cutting-edge cloud technologies, and directly impact how revenue is generated and scaled—this is your seat at the table. About Upbound Upbound is pioneering infrastructure platforms for the Agentic AI Era, serving Fortune 500 companies and platform engineers across more than 100 countries. The company empowers infrastructure and platform teams with Intelligent Control Planes - based on Kubernetes and Crossplane - that provision, operate, and adapt so platforms are ready for both humans and AI agents. Upbound is the creator and primary maintainer of Crossplane, the popular open-source framework for building cloud-native control planes, with over 100 million downloads and adoption by more than 1,000 teams worldwide. A Series B startup backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, Upbound has raised $69M to date. For more information, visit .

Job DescriptionBenefits: • Competitive salary, • Opportunity for advancement, • Training & development Job Posting: Sales Producer at Josh Brown State Farm Fully Remote! Candidates must have State Farm experience OR a current license and relevant experience. Are you an insurance professional with a passion for sales? Join our dynamic team at Josh Brown State Farm in Chicago as a Sales Producer! Were seeking an experienced team member with 1+ years in the insurance industry and a current license to thrive in a fully remote position. Position: Sales Producer Location: Fully Remote Type: Full-Time What Youll Do: As a Sales Producer, youll play a key role in driving growth and helping clients secure the coverage they need. Your responsibilities will include: • Generating new business through networking, referrals, and outreach, • Conducting thorough needs assessments to recommend tailored insurance solutions, • Building and maintaining strong relationships with clients for long-term success, • Managing policy renewals, claims, and providing ongoing support, • Staying updated on State Farm products and industry trends to provide expert guidanceWhy Join Us?, • Flexibility: Enjoy the freedom of a fully remote position while being part of a collaborative and supportive team!, • Career Growth: This role offers significant potential for advancement as you take on new challenges and responsibilities in a thriving agency., • Supportive Environment: Work alongside a dedicated team led by Josh Brown, where your expertise and contributions are highly valued., • Competitive Compensation: Enjoy a competitive salary with performance-based bonuses that reward your hard work.What Were Looking For:, • Experience: 1+ years in the insurance industry with a valid insurance license., • Sales-Driven: A strong passion for sales and helping clients find the right solutions., • Excellent Communication Skills: Ability to connect with clients and explain complex concepts clearly., • Tech-Savvy: Comfortable using remote work tools and technology to manage client relationships.Qualifications:, • Current insurance license (required), • Proven track record in sales or customer service, • Strong organizational skills and ability to multitask in a remote environmentReady to Take the Next Step? If youre ready to elevate your career as a Sales Producer in a fun and rewarding remote environment, we want to hear from you! Send your resume and a brief cover letter detailing why youre a great fit for our team to . Join us at Josh Brown State Farm, where your skills meet opportunity and success! This is a remote position.

Job DescriptionBenefits: • Dental insurance, • Health insurance, • Paid time off, • Parental leave, • Tuition assistance POSITION HIGHLIGHTS The Administrative Coordinator is a critical member of the HACE team, providing high-level administrative, coordination, and operational support to the Executive Operations & Special Events Manager, President & CEO, and Chief of Staff. This role requires strong organizational skills, sound judgment, discretion, and the ability to manage multiple priorities in a fast-paced, mission-driven, and collaborative environment. This position plays a key role in supporting executive effectiveness, internal operations, and organizational communication while contributing to an inclusive and well-functioning workplace. KEY RESPONSIBILITIES EXECUTIVE & LEADERSHIP SUPPORT • Provide daily administrative support to the Executive Operations & Special Event Manager President & CEO and Chief of Staff, as well as other leaders as needed., • Serve as a trusted administrative partner, helping leadership stay organized, informed, and focused on priorities., • Manage Board of Directors activities, including updating the orientation guide, bylaws, and contact information as needed., • Prepare meeting materials, including minutes, note-taking, follow-up summaries, and preparation of presentations., • Assist in the planning and participation of weekly staff meetings, and other internal activities., • Assist in the planning and execution of letters and mailings, including end-of-year thank-you letters, holiday letters, mailing cards to staff, sending items from the office to staff and stakeholders, and preparing in-person graduation materials to program graduatesOFFICE, OPERATIONS & EVENT SUPPORT, • Provide general administrative and office support, including managing phone inquiries, mail, data entry, research, and database updates., • Assist with Human Resources related administrative activities, including onboarding new staff., • Support data collection, entry, outreach, and database management across departments., • Provide administrative and logistical support during HACEs Summit, awards dinner, program event, partnership/fundraising events, and other major events., • Coordinate travel arrangements for HACE staff and volunteers., • Associates degree or equivalent experience required; Bachelors degree preferred., • Minimum 3 years of experience as an Executive Assistant supporting senior-level executives in a fast-paced, constantly changing environment., • Proven ability to handle multiple tasks effectively and meet deadlines., • Demonstrated ability to manage complex calendars and competing priorities., • Willingness to occasionally work outside of normal business hours as needed for events or during peak periods., • Demonstrated ability and proficiency with the Microsoft Office Suite., • Experience using essential workplace technology; familiarity with CRM systems preferred (HubSpot a plus)., • Must be self-motivated, flexible and able to manage multiple tasks with a strong attention to detail, • Exceptional customer service and relationship-building skills., • Excellent verbal, written, and interpersonal communication skills Salary Range: $40,000-$55,000 Reports to: Executive Operations and Special Events Manager Location: Chicago-Based, Remote (but must travel locally in city of Chicago, 35%) Medical, Dental, Vision, 403(b) Match, PTO, Tuition Reimbursement, and 12 paid holidays HACE is an equal opportunity employer committed to building highperforming teams that mirror the communities we serve. Flexible work from home options available.

Job Description Helpdesk Technician (Willowbrook, IL) Compensation: Based on Experience, 401K and Health and Life Insurance. Today’s Business Solution Inc. due to our growth we will be hiring IT Professionals to support our growth. The positions will be filled immediately. The Professional Service Technician role is to ensure the stable operation of TBS networked solutions installed in primarily Public Libraries and Higher Education markets as well as other similar industries. This includes planning, installing, configuring, maintaining, and supporting all software and hardware products such as; PC Management, Print Management, Cashless Payment Systems and Hardware product lines. Daily and weekly work schedule is very dynamic and On-Call Support is also a requirement. The position requires routine travel to local installations as well as periodic out of State installation and service support. Candidates must have a working background in computers and network systems. Experience with Public Libraries or Higher Education markets a plus. Primary Responsibilities: • Learns and follows standard conventions for hardware and software installation, problem diagnosis, and problem resolution. Provide technical support over the phone using remote access software as well as on-site support., • Provide on-call technical support. Must be able to troubleshoot problems over the phone with customers., • Perform network and security audits., • Communicate with Manufacturers and QA on field issues and provide feedback on new product., • Communicate with customers, • Provide technical counsel and training to clients, sales, and administrative staff., • Determines parts, supplies or tools needed to complete service requests., • Relays any special problems to service management following each call., • Uses, maintains, and secures test devices and tools used to adjust, calibrate, and repair equipment., • Completes all required paperwork and reports (time sheets, service orders, forms, inventory, expense reports, daily project reports, service call reports, and equipment related items)., • Returns defective assemblies or parts to the main office and labels items. Requirements: • Must have valid driver’s license with clean driving record., • Must have a personal vehicle for use in travelling to customer sites as required., • Must have a clean criminal record with no history of felony conviction., • Must pass random drug testing., • Must be flexible to travel on short notice and work irregular work schedules in an on-call work environment., • Ability to lift and move equipment as needed for repair or installation. Qualifications: • Experience working in a team-oriented, collaborative environment, • Excellent customer service and communication skills, • Working knowledge of computers and network systems, • Proven technical aptitude, • Strong organizational and problem solving skills, • Strong interpersonal and oral communication skills, • Ability to present ideas and solutions in user-friendly language, • Adept at reading, writing, and interpreting technical documentation and procedure manuals, • Highly self-motivated and directed, • Keen attention to detail, • Proven analytical and problem-solving abilities, • Ability to effectively prioritize and execute tasks in a high-pressure environment, • Degree in electronics and network systems a plus

Job Descriptionoverview The number one goal of everyone in our team is to make our Clients exceptionally happy. The Senior Helpdesk Engineer plays an important role in making sure that happens. The Senior Helpdesk Engineer handles escalated support requests for the Service Delivery Team. They are assigned the support requests that the Junior Helpdesk Technician can’t handle. When help is needed the Senior Helpdesk Engineer can turn to the Service Delivery Manager for guidance and support. RESPONSIBILITIES & TASKS CUSTOMER SERVICE  Work on and resolve escalated Helpdesk Tickets  Delight our Clients with a Friendly, Quick and Helpful Experience  Provide the Client with advanced remote troubleshooting  Remote Hardware Maintenance and Support USE OF OUR TICKETING SYSTEM  Use our Ticketing System to work on and resolve Helpdesk Tickets & Service Requests  Managing and recording all work though our Ticketing System  Make sure that Client Documentation in well maintained  Split tickets that have several issues into their own individual ticket  Make sure that tickets aren’t “stale” throughout the process USE OF OUR MONITORING & MANAGEMENT TOOL  Review RMM dashboard and apply remediation actions as indicated by our Processes  Review regularly scheduled/automated actions as indicated by our Processes PROJECT WORK  From time to time the projects team will need additional resource to help deliver projects either on site or remotely. When opportunities arise the Senior / L3 Enginner may be required to help with project delivery COMMUNICATION, REPORTING & RISK  Escalate tickets that require Service Delivery Manager support  Communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue  Submit Timesheets & Expense reports as indicated on their SOPs  Identify, Communicate and Mitigate potential risks to the Service Delivery Manager and Clients TEAM WORK  Mentor the “Junior” Service Team Members  Follow the schedule provided by the Service Delivery Manager or Service Coordinator / Dispatcher  Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks  Follow all our Security Procedures and Keeping a Vigilant Eye for Security Issues  Identify opportunities for improvement and make constructive suggestions for change  Contribute to the process of innovative change effectively  Undertake other duties as required by the Service Delivery Coordinator, Service Delivery Manager or CTO SKILLS AND ATTRIBUTES DESIRED  A love of (and ability to) Solve Problems & Challenges  Great Communications skills, founded in being a good listener  Advanced understanding of support tools, techniques and how technology is used to provide services  Advanced understanding of operating systems, business applications, printing systems and network systems  Advanced diagnosis skills of technical issues related of end-user hardware & software and network devices  Advanced experience and knowledge of working with the Microsoft 365 Platform  Must be able to type quickly and accurately while talking on the phone  A deep desire to deliver an amazing Client Experience  Advanced knowledge of IT Applications, Software & Hardware  The ability to speak both Geek and human  Great Communications skills, founded in being a good listener  A deep desire to deliver an amazing Client Experience  Drivers license  The ability to speak both Geek and Human  The ability to keep up with & adapt to the fast-paced IT world NICE TO HAVE  Experience using a Ticketing system / RMM Tool and PSA software  Experience providing support via remote tools  Experience handling Technical Service Tickets  Professional IT Certifications such as Microsoft MCP, MCSA or MCSE, ITIL, ITSM, etc.  Client Experience Certifications such as Helpdesk Habits etc.  Experience working either on a Helpdesk or for a Managed Service Provider (MSP) / IT Support Business. PERKS • Get your birthday off 🤓, • Generous incentives for reaching Team and Company Goals, • Excellent Health / Dental and Vision plan!, • An easy-going environment and culture (we all enjoy what we do), • The flexibility to work from home (we run a Hybrid office), • A Stand-Up Desk and High-Powered Laptop, • A Proactive Approach to Ongoing Training to help you develop life-long skills CAREER GROWTH For someone looking to progress their role, the Senior Helpdesk Engineer naturally leads into roles such as: the Service Delivery Manager or CTO. Powered by JazzHR qo2gmVu83u

Job Description: As a Curated Travel Consultant- (Remote), you’ll support travelers through every stage of their journey. Customer service background (travel experience is a plus). Passion for travel and helping others.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Flexible schedule, • Paid time off, • Parental leave THIS IS A 100% SERVICE ROLE ROLE DESCRIPTION: As a Customer Service Representative with the Joseph Blangin Insurance Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred. This is a remote position.

Job Description Location: Hybrid, Remote and in person 3 days/week, 642 N. Kedzie Ave. Reports to: Sr Director of Finance Salary range: $48,000-$52,000 Status: Full-time exempt ORGANIZATION SUMMARY Facing Forward to End Homelessness (Facing Forward) ends the cycle of homelessness for families and individuals by offering hope, help, and housing. Facing Forward utilizes a Housing First model, which provides permanent supportive housing to chronically homeless individuals, families, and veterans. Under this model, we first ensure that clients have a safe, stable home, and then we empower them as they lead a forward-facing life. By providing permanent housing and a full array of services, including case management, healthcare, referrals for substance abuse treatment, mental health issues, education, and job training, we give homeless people in Chicago the tools they need to reclaim their lives. VISION Facing Forward is committed to empowering all individuals to envision a brighter future. We are always striving to ensure our approach is reflective of the unique paths which have led people to Facing Forward. We are committed to fostering a diverse, equitable, and inclusive environment where each member of Facing Forward is empowered to be themselves, share ideas, and contribute to the mission and vision of the organization. We believe that we are stronger together. We want to serve as a foundation and work in partnership with clients, staff, vendors, and community partners. In unity, we can work to prevent and end homelessness for our clients, to partner and guide them on their journey toward stability, health, and self-sufficiency. POSITION SUMMARY The Bookkeeper position supports the Finance Department in performing bookkeeping, accounts receivable, and accounts payable activities, and other monthly accounting, payroll, and administrative tasks. This position reports to the Senior Director of Finance and is expected to work extensively with other staff in the Finance Department and staff organization wide. This description provides a summary of the major duties and responsibilities and is not an exhaustive list of the duties and responsibilities. The employee holding this position may be required to perform additional duties to meet the organization’s need. ESSENTIAL JOB FUNCTIONS Accounting (80%) • Cash and Accounts Receivable: Prepare and record cash and check deposits as needed. Prepare bi-monthly cash requirement schedules. Upload tenant rental payments to AppFolio., • Accounts Receivable: Prepare invoices and record donation, pledge, grant, and tenant rent payments as well as other miscellaneous revenue including events and interest income. Record direct deposits from all sources including Grants, Benevity, Mighty Cause, and Stripe Credit Card payments. Upload copies of checks and deposit summaries to correct folders. Upload tenant rental payments to AppFolio., • Accounts Receivable Tenants: Set up customers in NetSuite for all tenants who pay rents to Facing Forward. Create memorized transactions for recording monthly tenant income and update as needed. Upload tenant rental payments to AppFolio., • Accounts Payable: Ensure each vendor/contractor has all the necessary paperwork on file, including Form W9. Record all vendor bills to NetSuite. Upload all bills and allocations, including check requests and reimbursements, to NetSuite and Scanned Payment file folders. Print checks and acquire proper signatures, distribute and file as needed., • Accounts Payable Landlords: Set up new vendors in NetSuite. Record change of ownership, lease renewals, and new client information, and memorized transactions. Ensure appropriate documentation is on file for landlords including Landlord Information Form, Form W9, Property Tax records, EIN verification, etc. and notify supervisor of documentation verification issues., • Accounts Payable Petty Cash: Reconcile Petty Cash accounts when employees submit receipts for reimbursement., • Accounts Payable Credit Cards: Reconcile all credit card purchases to monthly statements and receipts for proper posting to the general ledger by department of grant. Record credit card invoices., • Payroll: Process bi-monthly employee reimbursements in the payroll processing system, ADP, for approval. Enter bills in NetSuite with appropriate documentation., • Assist in maintaining all financial records, including grant fiscal records and database., • Participate actively in staff meetings., • Use email and other technologies to communicate with staff and others and to efficiently complete work assignments., • Protect the organization's value by keeping information confidential., • Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks, participating in professional organizations. Education • One to two years accounting experience (non-profit experience strongly preferred), • Highly trustworthy and able to strictly maintain confidentiality of privileged information., • Knowledgeable of non-profit and fund accounting, basic bookkeeping, and financial transactions., • Familiarity with financial regulations, i.e., Generally Accepted Accounting Principles (GAAP)., • Prioritizes work effectively and able to manage competing priorities in a timely fashion., • Excellent interpersonal skills, ability to provide a high level of customer service, and establish and maintain effective interdepartmental communications and relationships., • Work is performed remotely and in a typical office work environment., • Sitting for extended periods is required. Intermittent physical activity, including standing, walking, and bending. Normal manual dexterity and hand-eye coordination corrected hearing and vision to normal range; verbal communication is required., • This is a hybrid work position, with on-site responsibilities at our two office locations as well as remote workdays. Facing Forward to End Homelessness is an Equal Opportunity Employer. We welcome and encourage applications from individuals of all backgrounds. Employment decisions are made without regard to race, color, religion, sex, pregnancy, gender identity or expression, sexual orientation, national origin, ancestry, citizenship or work authorization status, age, disability, marital or family status, military or veteran status, or any other characteristic protected by applicable federal, Illinois, or Chicago law. Reasonable accommodations are available during the application and hiring process. Applicants who require an accommodation may contact .

Job DescriptionSales Representative – Packaging Solutions Location: Oak Brook, IL (Hybrid or Remote) Compensation: $65,000 – $85,000 base + uncapped commission Total Compensation: $100K+ realistically achievable in year one Why This Role Stands Out • Unlimited earning potential — no commission caps, • 100% employer-paid health insurance, • Work directly with ownership — be their right-hand person in building and expanding the business, • Car reimbursement, plus company-paid phone, laptop, and CRM access, • Hybrid or fully remote flexibility (preference for candidates based near Oak Brook or greater Chicagoland), • Aggressively pursue new customer acquisition, consistently prospecting and identifying new sales leads within the manufacturing and distribution sectors, • Sell packaging materials and pallets to manufacturing clients throughout the Chicago area, building strong customer relationships based on trust and reliability, • Manage the entire sales cycle — from lead generation, quoting, and closing, to post-sale support and long-term relationship management, • Develop and implement targeted outreach strategies to engage potential clients through cold calls, emails, networking, and trade events, • Maintain detailed customer records, track activity, and manage your pipeline using CRM and related tools, • Collaborate with internal teams to ensure on-time delivery, accurate order fulfillment, and excellent customer service, • Provide input on product needs, market trends, and pricing strategy to help drive long-term business growth, • Meet and exceed monthly and quarterly revenue goals, while continuously refining your approach to improve close rates, • Represent the company professionally in the field; travel locally to customer sites as needed, • BS, BA, AAS, or an equivalent of 5+ years of related packaging industry experience is required, • 5+ years of successful B2B sales experience in packaging, or related industrial supply industries, • Proven track record selling into manufacturing, warehousing, or distribution environments, • Self-starter with the ability to work independently, manage your own pipeline, and follow through on deals, • Strong communication skills and ability to build long-term relationships with customers, • Experience with CRM systems #ZRCompany DescriptionThe team at JSK Recruiting, Inc. prides itself on providing boutique-level services combined with the resources of a larger recruiting firm. We forgo the traditional nine-to-five workday model in favor of complete accessibility. We are here for our clients and candidates when they need us most. With 12 years of experience in the field of supply chain and manufacturing recruiting, we maintain the relationships that employers are looking for in a recruiting firm as well as those that talented professionals need when they are ready to make a career change. At JSK Recruiting, we provide complete recruiting services, from sourcing candidates to organizing the interview process. Finding both long-term employees and rewarding careers across manufacturing and supply chain positions has never been easier.The team at JSK Recruiting, Inc. prides itself on providing boutique-level services combined with the resources of a larger recruiting firm. We forgo the traditional nine-to-five workday model in favor of complete accessibility. We are here for our clients and candidates when they need us most.\r\n\r\nWith 12 years of experience in the field of supply chain and manufacturing recruiting, we maintain the relationships that employers are looking for in a recruiting firm as well as those that talented professionals need when they are ready to make a career change.\r\n\r\nAt JSK Recruiting, we provide complete recruiting services, from sourcing candidates to organizing the interview process. Finding both long-term employees and rewarding careers across manufacturing and supply chain positions has never been easier.