Account Manager
11 days ago
Panama City
Job Description About Complete Apartment Care Complete Apartment Care (CAC) is a fast-growing apartment maintenance and turnover company serving communities across Florida, Alabama, Mississippi, Louisiana, and Georgia. Since 2010, we’ve provided reliable painting, cleaning, repairs, and maintenance services that help property management teams minimize downtime, protect property value, and keep residents satisfied. We are expanding our presence in Panama City, FL, and we are looking for a relationship-driven, organized, and proactive Account Manager to help us support and grow our portfolio in the region. Position Summary The Account Manager serves as the primary point of contact for a portfolio of apartment communities. This role ensures clients receive timely, high-quality service while identifying opportunities to grow CAC’s full range of offerings—including painting, cleaning, repairs, turns, and maintenance solutions. This is a client-facing role for someone who enjoys being out in the field, building strong relationships, and helping properties operate smoothly. Key Responsibilities • Build and maintain strong, trust-based relationships with property managers and on-site teams, • Plan, coordinate, and oversee service schedules with Operations and Scheduling, • Conduct regular on-site visits to ensure work quality and gather property needs, • Present proposals, secure approvals, and support account revenue growth, • Capture job details, photos, and notes using Zoho CRM/FSM/Books, • Respond promptly and professionally to client requests and concerns, • Identify opportunities for bundled services, expanded scopes, and additional work orders, • Collaborate with Operations, Scheduling, and Finance to ensure accurate billing and documentation, • Represent CAC with professionalism, accountability, and integrity at all times What We’re Looking For • 2+ years of experience in property services, facilities management, construction, or account management highly preferred, • Strong communication and relationship-building skills, • Organized, proactive, and able to manage multiple accounts, • Comfortable visiting properties and walking units or sites, • Tech-savvy - CRM or field service software experience preferred, • Bilingual (English/Spanish) highly preferred, • Must have a valid driver’s license and reliable transportation, • Must be authorized to work within the United States Physical Requirements • Frequent local travel between apartment communities in the Panama City area, • Ability to stand or walk for extended periods during property visits, • Occasional lifting up to 15 lbs, • Comfortable working indoors and outdoors as needed Compensation & Benefits • Total compensation range: $40,000–$70,000+ (base + commission), • Full-time Monday–Friday schedule, • 401(k), • Health, dental, and vision insurance, • Paid time off (PTO), • Parental leave, • Professional development support, • Company phone and access to necessary software Why Join CAC At Complete Apartment Care, you’re not just managing accounts—you’re helping properties operate better, faster, and more efficiently. We are a fast-growing company with strong values and a supportive culture built on: Ownership • Accountability • Results • Teamwork • Excellence You’ll have the opportunity to build a long-term career in a company that is expanding quickly across the Southeast. Company DescriptionComplete Apartment Care is a fast-growing, values-driven company providing full-service maintenance to apartment communities across the Southeastern US. Since 2010, we’ve built our reputation on reliability, professionalism, and results — and we have no intention of stopping there. At Complete Apartment Care, our Mission, Vision, and Core Values are more than just statements on a wall — they guide everything we do. They shape how we serve our clients, how we work as a team, and how we grow as a company. Because of their importance, these values will be an integral part of the interview process. We encourage all applicants to review them carefully and reflect on how they align with your own professional approach. Mission: We deliver fast, reliable apartment turnover services that protect property value and keep residents satisfied, so our clients can focus on growing their communities. Brand Vision: To be the go-to partner for apartment turnover, known for setting the standard in quality, speed, and service. People Vision: To build a workplace where our team grows, thrives, and takes pride in delivering excellence. Revenue Vision: To drive steady growth through smart innovation and lasting partnerships. Core Values • Ownership: We take initiative, follow through, and treat every task like it is ours because it is., • Accountability: We do what we say we will and take full responsibility for the outcome, good or bad., • Results: We focus on outcomes, not just effort., • Teamwork: We collaborate, communicate, and support one another because no one succeeds alone., • Excellence: We take pride in delivering quality work in every detail, every time. We’re looking for positive, proactive individuals who are eager to grow, take ownership of their work, and contribute to a team that’s committed to doing things the right way — every time.Complete Apartment Care is a fast-growing, values-driven company providing full-service maintenance to apartment communities across the Southeastern US. Since 2010, we’ve built our reputation on reliability, professionalism, and results — and we have no intention of stopping there. \r\n\r\nAt Complete Apartment Care, our Mission, Vision, and Core Values are more than just statements on a wall — they guide everything we do. They shape how we serve our clients, how we work as a team, and how we grow as a company. Because of their importance, these values will be an integral part of the interview process. We encourage all applicants to review them carefully and reflect on how they align with your own professional approach.\r\n\r\nMission: We deliver fast, reliable apartment turnover services that protect property value and keep residents satisfied, so our clients can focus on growing their communities. \r\n\r\nBrand Vision: To be the go-to partner for apartment turnover, known for setting the standard in quality, speed, and service.\r\n\r\nPeople Vision: To build a workplace where our team grows, thrives, and takes pride in delivering excellence.\r\n\r\nRevenue Vision: To drive steady growth through smart innovation and lasting partnerships.\r\n\r\nCore Values\r\n- Ownership: We take initiative, follow through, and treat every task like it is ours because it is.\r\n- Accountability: We do what we say we will and take full responsibility for the outcome, good or bad.\r\n- Results: We focus on outcomes, not just effort.\r\n- Teamwork: We collaborate, communicate, and support one another because no one succeeds alone.\r\n- Excellence: We take pride in delivering quality work in every detail, every time.\r\n\r\nWe’re looking for positive, proactive individuals who are eager to grow, take ownership of their work, and contribute to a team that’s committed to doing things the right way — every time.