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Job Description Job Summary and Characteristics: The Program Manager, Client Services (PM) is a caring and empathetic leader who takes pride in delivering best-in-class services to staff and clients, motivating a team to achieve ambitious goals, and thrives in being a part of a growing organization. As part of the management team, the PM models and supports staff in delivering high-quality employment services. The PM is responsible for managing part of the day-to-day operations and building, leading, managing, mentoring and coaching other team members; establishing best practices; and managing and delivering complex programs. The ideal candidate will demonstrate a sense of urgency, commitment to quality, and a high level of emotional and professional intelligence and personal and team accountability for all deliverables, communications, and overall performance. Duties and responsibilities to include, but not limited to: Train, Mentor & Manage Staff to Deliver Exceptional Services - 40% of time. • Manage growing team consisting of Employment Specialists, who function as our clients’ primary case manager, and other staff who are in front-line, direct service, roles., • Support staff in focusing on program metrics and outcomes and support site in reaching team goals. Actively utilize various program reports and tools to help staff manage caseloads., • Track and monitor program data. Analyze trends of client service delivery use. Help create data informed annual goals for the site., • Meet with staff regularly to discuss data, provide training and support engagement and professional development., • Provide support and guidance on how to address difficult client situations, frequently delivering direct services to clients at times during moments of escalation., • Provide support in onboarding new team members across the organization., • Address time-sensitive client issues, including de-escalation, conflict management and mediation, supporting staff in maintaining a safe workplace., • Participate in committees and working groups in support of organization’s Strategic Plan., • Act as liaison for in-house partners, such as the On-Site Counselor and Legal Aid Fellows., • Represent Chrysalis to stakeholders, including providing site tours, attending outreach events & community meetings, and delivering presentations., • In coordination with Sr. Director and management team, provide support around various administrative responsibilities, quality assurance, training staff about Salesforce or other tasks, assisting in the preparation of program reports, etc., • Work in close collaboration with Chrysalis Enterprises (CE) staff to generate client referrals, including helping to manage program expansion projects and grants., • Coordinate regular collection of client success stories and serve as liaison with Development & Communications Department to identify timely and relevant client stories/speakers., • Meet with clients and staff to mediate and resolve client grievances and create appropriate and relevant restorative plans for CE workers., • Actively participate with the Client Services management team to consistently improve programs and services and support program design and evaluation efforts., • Develop content for and lead staff meetings and case conferences. Participate in department and organization-wide convenings, including content development and delivery., • Make recommendations and participate in the implementation of projects, such as a curriculum review, to ensure that services are aligned with best practices in the field, reflect the needs of the client population, and support clients in achieving their employment goals., • Shadow staff delivery of services on a regular basis, providing support and ensuring consistent delivery of the program., • Oversee, including monitoring budget allocations, resources to support clients in the job search and retention process., • Manage facility operations in partnership with administrative staff., • Adhere to all Chrysalis policies and procedures., • Support the Chrysalis Mission, Vision, and Values., • Other duties as assigned. Job Skills & Qualifications: • Interest in, experience working with, and sensitivity toward the Chrysalis client population., • Minimum 3-5 years’ experience in social service work or related field, including supervision experience., • Bilingual (English and Spanish) a plus, but not required, • Demonstrated leadership abilities and/or experience motivating team members toward completion of goals., • Excellent teamwork and leadership skills, including the ability to coach/mentor staff and clients., • Excellent verbal, written, communication, organization and time management skills., • Exceptional customer service, interpersonal, and public speaking skills, including the ability to use tact and diplomacy in all interactions and to appropriately represent Chrysalis to external audiences., • Demonstrated team player with a clear understanding of team dynamics., • High level of proficiency in online research and software applications including: Microsoft Office Suite and Internet required. Facility for data, including comfort with spreadsheets and database programs., • Previous experience in case management database program(s) preferred. Willingness to learn new computer applications., • Thrive in high-paced, demanding environment., • Ability to address challenging conflicts and operational problems, making timely decisions, often under pressure with tight and competing deadlines., • Reliable transportation. Willingness to travel among locations required. (Mileage reimbursed) Physical Requirements: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The employee must occasionally lift and/or move up to 25 pounds. This is an exciting position in a fast-paced organization. We offer a highly competitive benefits package that includes Medical, Dental, Vision, Life, Short and Long Term Disability, Flexible Spending Accounts, Parking/Transit Accounts, paid time off, paid holidays, and more. Chrysalis encourages employment applications from people who are representative of the culturally and ethnically diverse communities Chrysalis serves. Chrysalis is an Equal Opportunity Employer. No phone calls or drop-ins regarding this position please. Applications without a cover letter will not be considered. Fair Chance Hiring Statement Chrysalis is an equal opportunity employer and strongly encourages applications from all qualified individuals who share lived experience with the communities we serve. In particular, Chrysalis welcomes applicants who are formerly incarcerated and/or justice-involved; people who have experienced housing insecurity and/or economic inequity; Black, Indigenous, and people of color; persons with disabilities; ethnic and religious minorities; and members of the LGBTQ+ community.

Job Description ¡Únete al equipo de Gravity Payments! Una carrera en Gravity Payments es una oportunidad para formar parte de un equipo colaborativo donde el liderazgo creativo, la pasión por el progreso y la responsabilidad son primordiales. Los miembros de nuestro equipo se concentran y se comprometen a ayudar a nuestros clientes y a nuestra comunidad porque nos preocupamos profundamente por los demás. Responsabilidades Clave Ventas: • Identificar y contactar proactivamente a clientes potenciales visitando negocios locales en persona., • Ser responsable de todo el ciclo de ventas, desde la programación de reuniones y la presentación de soluciones hasta el cierre de acuerdos y el fomento de relaciones a largo plazo., • Superar constantemente los objetivos de ventas a través de la construcción de relaciones y el contacto estratégico., • Expandir nuestra red de comerciantes locales, impulsando el crecimiento y el éxito del equipo. Gestión de Cuentas: • Implementar estrategias proactivas para fortalecer las relaciones, identificar oportunidades de retención e impulsar referidos., • Gestionar una cartera de cuentas de clientes, asegurando su satisfacción continua a través de revisiones periódicas, renovaciones de contratos y revisiones de tarifas., • Presentar e implementar nuevos servicios financieros para maximizar el valor para los clientes existentes., • Facilitar el mantenimiento de cuentas de forma virtual y telefónica según sea necesario., • Colaborar con otros departamentos para resolver rápidamente los desafíos de los clientes y mantener un servicio sin interrupciones., • Participar en reuniones estratégicas semanales para compartir avances, abordar desafíos y perfeccionar tácticas de ventas, al tiempo que se participa en un aprendizaje continuo a través de simulacros para mejorar las habilidades y la efectividad en las ventas. Competencias Clave • Habilidades de Comunicación y Relaciones Interpersonales Excepcionales: Capacidad para escuchar activamente, establecer una buena relación y articular ideas con claridad. Esto incluye una comunicación escrita y verbal efectiva, con un enfoque en interactuar con comunidades diversas., • Dominio Bilingüe: Fluidez en español e inglés, tanto escrito como verbal., • Enfoque en la Resolución de Problemas y el Cliente: Un deseo genuino de comprender y resolver los problemas de los clientes. Esto significa priorizar sus necesidades y construir relaciones a largo plazo basadas en la confianza, no solo en cerrar una venta. Debe ser capaz de pensar críticamente y ofrecer soluciones valiosas que van más allá de una simple transacción., • Mentalidad Proactiva y Adaptable: Una persona con iniciativa que explora nuevas vías de crecimiento y está dispuesta a adaptarse a los desafíos. Debe ser persistente y resiliente en un entorno dinámico, buscando siempre mejorar los procesos y los resultados para el cliente., • Habilidades de Organización y Colaboración Fuertes: La capacidad de gestionar eficazmente múltiples tareas, priorizar la carga de trabajo y mantener la eficiencia mientras trabaja en estrecha colaboración con sus colegas. Debe ser alguien que contribuya al éxito compartido del equipo y disfrute colaborando en proyectos., • Desarrollo Profesional: Un interés demostrado en el aprendizaje continuo y el crecimiento profesional. Buscamos a alguien motivado por la oportunidad de desarrollar nuevas habilidades y asumir mayores responsabilidades con el tiempo., • Motivación Orientada al Equipo: Una motivación demostrada para contribuir al éxito general del equipo y ayudar a los colegas a tener éxito. Debe ser alguien motivado por los logros del grupo y la retroalimentación positiva, no solo por las métricas individuales., • Habilidades Deseadas:, • Más de 2 años de experiencia en un rol de atención al cliente, como ventas externas, soporte al cliente, gestión de proyectos o gestión de cuentas. Valoramos la experiencia en la construcción y el fomento de relaciones., • Experiencia en el uso de una plataforma CRM como Salesforce o herramientas similares., • Requisitos Técnicos:, • Debe tener acceso a una conexión a internet por cable con una velocidad de descarga de al menos 25 mbps y una velocidad de subida de 20 mbps., • Debe estar ubicado(a) y poder trabajar en Los Angeles, CA Beneficios • Compensación: Salario competitivo con reparto de ganancias. Un salario base sin comisiones y una oportunidad única de ganar una parte del éxito de la empresa., • Beneficios Completos: Cobertura médica, dental y de visión., • Seguridad Financiera: Plan de jubilación 401(k) y seguro de vida voluntario., • Bienestar: Tiempo libre cuando lo necesite, apoyando la sostenibilidad personal y profesional. PTO abierto disponible después de un año., • Crecimiento Profesional: Oportunidades de capacitación, mentoría y desarrollo. Gravity Payments es un empleador que ofrece igualdad de oportunidades, y todos los(las) solicitantes calificados(as) recibirán consideración para el empleo sin importar raza, color, religión, sexo, origen nacional, orientación sexual, identidad/expresión de género, edad, estado de discapacidad, estado de veterano(a) protegido(a) o cualquier otra característica protegida por la ley. Gravity Payments recopila y procesa datos personales de acuerdo con las leyes de protección de datos aplicables. Si es un(a) solicitante de empleo de California, consulte el aviso de privacidad para obtener más detalles.

Job Description*Please note that we do not accept unsolicited candidate introductions, referrals, or resumes from external recruiters or staffing agencies. Market Development Representative Location: Los Angeles County, with a focus on the Valley, West LA, Pasadena area, and surrounding communities About Frontline Wildfire DefenseFrontline developed the first fully integrated wildfire defense system to stop the leading cause of home loss in wildfires: ember-driven ignition. The system combines exterior sprinklers, full-coverage design, and connected software for remote monitoring and response, allowing homes to protect themselves long after families evacuate or infrastructure fails. Proven effective during the 2025 Los Angeles wildfires, 96% of homes with Frontline systems survived. That success has earned top industry recognition, including Frontline being recognized as one of TIME’s Best Inventions 2025 in the Green Tech category and receiving the PCBC Gold Nugget Award for “Most Innovative Housing Concept” and the Best of IBS Award for “Best Home Technology.” As wildfires grow hotter and more frequent, our vision is to give people the tools and strategies to live safely with fire. We’re building a mission-driven team creating real-world solutions in wildfire safety and climate tech. About This OpportunityAs a Market Development Representative at Frontline Wildfire Defense, you will play a key role in expanding our presence across high-risk wildfire regions by leveraging permit data, engaging local jurisdictions and communities, and driving outbound awareness and lead generation. Reporting to the Chief Operating Officer, you’ll support our growth by identifying where wildfire-related construction or renovation activity is happening, using that information to target outreach, and generating interest among homeowners, HOAs, and community stakeholders. This is an outbound, relationship-driven role for someone who thrives in community engagement, understands how to interpret local permitting activity, and enjoys using data to drive proactive outreach, awareness, and lead generation efforts. Key Responsibilities Prospecting & Pipeline Generation • Research and identify high-potential development zones, building permit activity, AHJs (Authorities Having Jurisdiction), and communities where Frontline can expand., • Conduct targeted outreach (calls, emails, in-person visits, city meetings) to homeowners, HOAs, community leaders, and local stakeholders., • Use permit data to identify potential leads and apply insights to outbound engagement strategies., • Qualify and nurture leads by educating homeowners and community groups on wildfire protection solutions and Frontline’s system capabilities., • Support creation of educational materials and community resources that help drive awareness and engagement.Go-to-Market Execution, • Build relationships with local municipalities, community associations, and relevant stakeholders to increase awareness of Frontline’s technology., • Engage homeowners and builders based on permit trends, introducing solutions that align with property upgrades or wildfire safety needs., • Develop presentations and materials that explain system benefits, community impact, and wildfire safety value., • Support leadership by coordinating stakeholder meetings and introducing Frontline to decision-makers across key jurisdictions.Market Engagement & Relationship Building, • Represent Frontline at city council meetings, fire safety events, community workshops, and public outreach sessions to increase visibility., • Build credibility through data and community impact stories (e.g., 96% survival rate)., • Work closely with Events, Marketing, and Sales teams to ensure consistent messaging across community and municipal outreach.Systems & Reporting, • Maintain disciplined reporting and tracking within CRM tools such as Zoho, HubSpot, Salesforce, and LinkedIn Sales Navigator., • Track KPIs including outreach activity, meetings booked, lead conversion, and community engagement metrics., • 3–6 years of experience in business development, community engagement, market development, government relations, or related fields., • Strong understanding of municipal structures, local community dynamics, or working with AHJs., • Excellent presentation and communication skills — able to clearly explain technical products and community safety value., • Proven ability to build trust with homeowners, HOAs, and public-sector stakeholders., • Proficiency with CRM and outreach tools (Zoho, HubSpot, Salesforce, LinkedIn Sales Navigator, Apollo, etc.)., • Experience working with fire departments, building officials, HOAs, or community development agencies., • Background in solar, fire/life safety, building systems, sustainability, or construction., • Familiarity with permit trends, local market indicators, and community engagement workflows., • Competitive base salary: $65,000 to $80,000 + Performance Bonuses, • Medical, Dental, and Vision insurance., • 401(k) plan., • Flexible time-off policy + 10 paid holidays per year., • Remote-based within the Western U.S., • Company-provided equipment and professional development opportunities.

Job Description Job Summary The Franchise Administration Specialist plays a vital role in supporting the operational and administrative functions of the Franchise Department. This position provides essential sales support to the Franchise Sales & Development Managers and Department Head, ensures seamless cross-functional collaboration, manages key documentation and reporting processes, and contributes to the overall efficiency and success of franchise development initiatives. Essential Functions SPECIFIC KEY RESULT AREA (KRA): 1. Administrative & Sales Support • Provide day-to-day administrative support to the Franchise Sales & Development team and Department Head., • Manage and maintain the department calendar, scheduling meetings, deadlines, and key milestones., • Coordinate and track franchise sales activities, including lead follow-ups, application processing, and onboarding documentation., • Prepare and distribute internal and external correspondence, presentations, and reports. 2. Customer and RM & Data Management • Administer and maintain the Customer Relationship Management (CRM) platform, ensuring accurate and up-to-date data entry and reporting., • Generate and distribute monthly reports, including key performance indicators (KPIs), pipeline status, and territory development metrics., • Support data analysis to identify trends, opportunities, and areas for improvement. 3. Cross-Functional Coordination • Serve as a liaison between the Franchise Department and other internal teams (e.g., Legal, Marketing, Operations, Real Estate)., • Coordinate the flow of information and documentation between departments to support franchisee onboarding and development., • Assist in the preparation and execution of franchise-related events, conferences, and meetings. 4. Legal & Compliance Support • Manage the administration of franchise legal agreements and documentation in collaboration with internal legal counsel., • Track the status of franchise agreements, amendments, renewals, and compliance documentation., • Ensure timely and accurate communication between legal, franchise teams, and franchisees. Job Specifications Education: Associate or bachelor’s degree in business administration, Marketing, or a related field. Experience: At least 3 years of experience in administrative support, preferably in franchising, sales, or operations or any equivalent combination of education and experience from which comparable knowledge, skills, and abilities have been achieved. Competencies, Capabilities and Other Qualifications • Proficiency in Customer Relationship Management (CRM) systems (e.g., Salesforce, HubSpot) and Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)., • Strong organizational and time-management skills with the ability to manage multiple priorities., • Excellent written and verbal communication skills., • High attention to detail and accuracy., • Ability to work independently and collaboratively in a fast-paced environment., • Administrative efficiency and organization, • CRM and data management, • Communication and interpersonal skills, • Cross-functional collaboration, • Problem-solving and adaptability, • Confidentiality and professionalism Behavioral Attributes (manifest these Company Values): • Customer Focus, • Speed with Excellence, • Humility to listen and learn, • Spirit of Family and Fun, • Integrity We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionWho We AreQvest US is the global leader in technology and business consulting for the Media & Entertainment and Consumer Packaged Goods & Retail industries. We strategize, advise, design, develop and implement future-forward business & technology solutions. With expertise in digital media supply chain, data & analytics, IP & rights management, broadcast transformation, Salesforce and applied AI, our exceptionally talented teams partner with Fortune 1,000 companies to revolutionize markets and set new industry standards. What We're SeekingQvest US is seeking an experienced Management Consultant in Technical Delivery to join our growing consulting practice. In this role, you will lead several technology and business consulting projects ranging from the implementation of technology solutions, to the formulation of organizational and process strategy, to PMO establishment. We are looking for an organized and industrious leader who will motivate teams and directly contribute to our growth.What you'll do • Lead project teams through all core project phases, including project setup, requirements gathering, design, development, testing and deployment., • Facilitate workshops, provide status updates, and lead meetings across the executive levels of client organizations., • Proactively identify risks and issues, and provide mitigation strategies., • Contribute to internal growth initiatives including mentorship, recruitment, strategy and/or methodology enhancement.What you'll bring, • 5-7+ years System Implementation, SDLC, Integration, and Project Management experience, • 3+ years in consulting / professional services, big firm experience preferred, • Experience managing teams through client-facing activities such as requirements gathering, stakeholder workshops, and deliverable review/approval sessions, • Experience in project planning, including building and managing to project plans, budgeting, resource allocation, and reporting status to clients and internal teams, • Trained on process and/or technology methodologies (e.g. Lean Process Improvement, Six Sigma, Agile implementation, Waterfall model), • System development life cycle (SDLC) experience, • Experience with presentation and spreadsheet tools, such as PowerPoint, Visio, and Excel, • Bachelor's degree in engineering, information systems, computer science, business administration, or other related fieldsPreferred Experience, • Experience in Media & Entertainment and/or Consumer Products industries

Job DescriptionProgram Manager/Training LeadEmployment Type: Full TimeDepartment: Project Management Here at CGS, we are seeking a Program Manger/Training Lead to assist with the design, development, and delivery of training for internal and external audiences for a government client. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Review draft Training Plans and collaborate with the transformation readiness team to finalize. -Design, develop, and deliver substantive and role-based training as defined in the VCF Transformation Training Plan, and summarized above. The system integrator will provide test scenarios and myVCF system screenshots to inform the training materials.- Design, develop, and co-deliver VCF Substantive training for VCF staff on end-to-end claims lifecycle processes. Substantive training includes curriculum and standardized materials related to policies and procedures for claim review, claim administration, quality control, and payment. The content for these training modules will be provided by VCF subject matter experts. These same experts will co-deliver the training with the support of this vendor training team. This training, which will be delivered as instructor led, in-person, and virtually, will be delivered to approximately 10-75 VCF staff members, depending on the subject matter of the training.- Design and create user-friendly, professional quality graphics and communication media for How-To Guides, website content, and other communications vehicles necessary to inform and educate the public, law firms, and VCF staff about VCF Transformation and the related process and system changes.- In partnership with the VCF team and the system integrator, provide support to staff to ease the transition and ensure a successful rollout of the transformed claim review and operational processes. The selected vendor will work with the VCF Transformation Readiness Team to determine the overall training schedule and timeline- Design and develop myVCF system training using training materials delivered by the myVCF System Integrator.- Design and develop communication materials for internal and external audiences. Support the design and development of internal and external communications as directed by the VCF. This includes development of PowerPoints, handouts, and supporting the planning and execution of focus groups.- Submit for approval by VCF all communications and training materials and track the materials through the approval process to ensure that they are appropriately prioritized, and any necessary adjustments are made. Qualifications: - Ability to design and develop comprehensive training approach, curriculum, and materials, including manuals, tutorials, and e-learning modules- Minimum of 5 years’ experience developing training for clients - Strong leadership skills to manage and guide the training team, coordinate overall schedule and activities with the VCF Transformation Readiness Team Lead, and communicate updates to VCF leadership- Ability to manage multiple concurrent training workstreams, ensuring quality, on-time deliverables- Bachelor’s degree in a relevant field required- Minimum of 7 years’ experience managing training and communications teams and schedules to achieve successful outcomes- Experience with Salesforce preferred- Must have experience using Adobe Captivate for training development- Ability to obtain a Public Trust clearance.- Must be a United States citizen. Our commitmentContact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. Xometry is looking to expand the Sourcing Team by adding a Sourcing Coordinator dedicated to providing best-in-class service for our expanding group of global Suppliers and Customers. The Sourcing Coordinator will work cross-functionally to execute a variety of service functions in an effort to create a frictionless order experience for both the Partner Network and our customers. The ideal candidate is seeking a fast-paced career opportunity and is driven to deliver unparalleled service for both customers and partners. Creativity, attention to detail, and a strong verbal/written communication skill set are critical assets. Flexibility and a relentless focus on finding unique solutions for each part will make the difference for this position. Often, the Sourcing Team is the last chance to fulfill our customers' orders. As a result, the Sourcing Coordinator will be responsible for identifying and implementing solutions for the most challenging and complex orders. This requires collaboration across multiple teams, active engagement with Xometry's partner network, and direct communication with customers to develop recovery plans for each order. Day to Day: • Initial triage of orders by uncovering potential manufacturing issues (Tolerances, design limitations, material availability, etc.)., • Identifying alternative sourcing strategies to balance lead time, cost, and manufacturability goals, • Cultivate network relationships and proactively communicate capacity gaps/constraints across the network, • Work cross-functionally to understand the quote history and develop custom recovery strategies for your at-risk orders, • Must be a detail-oriented problem solver with the ability to thrive in ambiguous situations with minimal direction, • Attention to detail, strong verbal and written communication skills, and the ability to manage multiple assignments simultaneously are expected, • A strong desire to learn and grow within the company and the position, • Preliminary understanding of the Google Workspace and basic Internet navigation skills required., • Bachelor's degree in Business, Supply Chain, Commerce, or a related field preferred, • 2+ years of client-facing and vendor-facing experience, preferably in the manufacturing space, • Experience collaborating with cross-functional teams and customers #LI-Hybrid Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Job Description Who We Are: Being naked is the #1 most sustainable option. We're #2. Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company's Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it. We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this, this and this. None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong. And starting right now, we want to do all that with you. Work Location/ Schedule: Vernon California The Role: The Sr. Accounts Receivable (AR) Specialist will oversee the full receivables cycle, with a strong focus on collections, chargeback management, return reserves, and reconciliation processes. This role ensures accurate AR reporting, minimizes risk from deductions, and supports cash flow in a dynamic retail and consumer products environment. The ideal candidate will be detail-oriented, proactive, and skilled at managing customer relationships. Key Responsibilities • Lead day-to-day operations of the AR team, including invoicing, collections, and cash application., • Monitor and analyze AR aging, proactively addressing delinquent accounts and reducing past-due balances., • Manage and reconcile chargebacks, short-pays, and deductions; partner with Sales, Operations, and Supply Chain to resolve disputes and recover funds., • Oversee accounting for chargeback write-offs to ensure accurate revenue recognition and compliance with company policies., • Manage return-to-vendor (RTV) reconciliations to ensure accuracy of credits, deductions, and supporting documentation., • Review customer contracts and vendor agreements to align AR practices with negotiated terms., • Prepare and deliver weekly and monthly AR and collection reports, highlighting risks, opportunities, and KPI trends (e.g., DSO, % past due)., • Support month-end and year-end close by preparing AR reconciliations, reserve schedules, and audit support., • Recommend and implement process improvements and system enhancements to strengthen internal controls and improve efficiency., • Bachelor's degree in Accounting, Finance, or related field preferred; CPA or MBA preferred not required., • 5+ years of progressive AR experience, preferably with 1 year in management or supervisory role., • Strong knowledge of chargebacks, return reserves, deductions, and RTV reconciliation in a retail/wholesale consumer products environment., • Hands-on experience with EDI invoicing, retailer/vendor portals, and chargeback management systems., • Proficiency in ERP/accounting systems (NetSuite, Salesforce, Looker) and advanced Excel skills., • Excellent analytical and reconciliation skills with strong attention to detail., • Effective communicator with the ability to collaborate cross-functionally (Sales, Operations, Customer Service, Supply Chain)., • Accuracy and timeliness of AR aging and reconciliations, • Reduction in outstanding chargebacks and deductions, • Accuracy of chargeback write offs and RTV reconciliations, • Achievement of DSO and collection targets, • Successful resolution of disputes and recovery of funds At Reformation, we believe in transparency and equity when it comes to compensation. For this role, the anticipated base salary range is $60,000 - $80,000 + 5% eligibility, depending on a variety of factors, including but not limited to relevant experience, skills, qualifications, and internal compensation equity. This role may also be eligible for an annual discretionary bonus based on a range of factors, including company performance, department goals, and individual contributions. Bonus amounts and eligibility are not guaranteed and are determined at the company's discretion. Please note that compensation decisions are made thoughtfully and may vary from the listed range to reflect individual circumstances and evolving business needs. Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation. Benefits & Perks: • Eligible employees get employer-sponsored private medical, dental, and vision insurance, as well as commuter benefits to help support your travel to and from work., • We offer competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees., • We offer retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned (fancy way to say sustainable) funds., • We're a mission-based company with offices in LA, NYC and London, as well as a global retail team, which means you'll get to collaborate with people all around the world., • You'll get access to fertility care support through Carrot, and up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment., • We care about the causes our employees care about so we donate to community efforts on a yearly basis. If you require accommodations during the application or interview process, please let us know. We're here to ensure you have what you need to show up as your best self. Still don't know if you should apply? We get it—studies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we're all about growth, not gatekeeping. If you're passionate about the role and excited about making fashion more sustainable, we'd love to hear from you. If this role doesn't totally excite you, consider applying to our general application. CRPA Notice found here Want some more?! - Sustainability, Forbes, Fast Company

Job Description About EVPassport: EVPassport is the EV Charging hardware and software platform for purpose-driven organizations. Brands committed to sustainability rely on EVPassport to provide their customers with the most seamless payment experience to charge any electric vehicle without requiring a separate app, account or a top-up balance. EVPassport is the only platform that enhances customer engagement for these companies by providing custom branded hardware with API-powered software that easily integrates with their existing applications and services. We operate in the United States, Canada, and Mexico and we offer a leading end-to-end EV Charging solution to enterprise businesses. EVPassport is changing the EV Charging experience, and we want you to help build it. Your Job Opportunity: EVPassport is seeking a Content Marketing Manager to lead the creation and execution of compelling, brand-aligned content that drives awareness, engagement, and growth. In this role, you will shape the voice of EVPassport's brand, telling powerful stories that highlight our technology, product offering, partnerships, and impact, helping position the company as the leader in EV charging solutions for large enterprises. This position is ideal for a marketer with 4-6 years of experience in content creation, social media, or digital marketing, someone who's organized, creative, and eager to grow their skills in storytelling and brand communication. You will work closely with marketing, product, sales and customer success, aligning strategies and driving initiatives that support brand awareness, demand generation, customer engagement and thought leadership. KEY ROLES AND RESPONSIBILITIES: • Content Strategy: In collaboration with the Director of Marketing, develop and execute an integrated content strategy aligned with EVPassport's marketing goals, campaigns, brand positioning and messaging., • Content Calendar: Develop and manage a comprehensive content calendar to align blog, social, email, and campaign deliverables with quarterly marketing goals., • Customer Case Studies / Press Releases: Lead the development of customer case studies and press releases, from sourcing stories to interviewing clients and crafting compelling narratives that demonstrate ROI and product value., • EVP Blog: Plan and produce blog content that drives thought leadership and organic traffic; collaborate with subject-matter experts to highlight EVPassport's innovation and impact., • Messaging: In collaboration with the Director of Marketing, define content themes and pillars that align with EVPassport's vision., • Content Audits: Lead regular content audits to identify opportunities to repurpose or optimize high-performing assets., • Bachelor's degree in Marketing, Communications, Journalism, English, or a related field., • 4-6 years of experience in content marketing, digital marketing, or communications., • Exceptional writing, editing, and storytelling skills with a strong grasp of brand tone and voice., • Proven ability to create and manage content calendars, blogs, social media, and email campaigns., • Experience developing content for multiple platforms (web, social, paid media, events, and PR)., • Strong understanding of SEO best practices and how to optimize content for search and engagement., • Basic proficiency with analytics tools (Google Analytics, HubSpot, or similar) to measure performance and inform strategy., • Ability to collaborate effectively across marketing, design, sales, and product teams., • Excellent organizational skills with the ability to manage multiple projects and meet deadlines in a fast-paced environment., • A creative mindset with the ability to turn complex concepts into clear, compelling narratives., • Experience in B2B or tech-focused marketing, ideally within the real estate and/or hospitality sectors., • Familiarity with EV industry trends/industry., • Proficiency in content management systems (CMS) such as WordPress, Webflow, or HubSpot., • Working knowledge of CRM and marketing automation tools (e.g., HubSpot, Salesforce, Marketo)., • Understanding of paid digital channels (LinkedIn Ads, Google Ads, or social media advertising)., • Ability to interpret content performance metrics and translate insights into actionable strategies. Base Salary: $80,000-$95,000 | Placement within this base salary range depends upon several factors, including prior relevant job experience and skill set. For additional information on EVPassport, please visit Our Values: EVPassport is built on a foundation of innovation, accountability, and trust. We believe in hiring individuals who align with our core values: • Customer Obsessed – Relentlessly focused on delivering seamless experiences., • Trust by Default – Acting with transparency and integrity., • Own the Outcome – Taking full responsibility for delivering results., • Growth Mindset – Continuously learning, improving, and embracing challenges., • Anything is Possible – Challenging conventional thinking to drive innovation., • Practice Kindness – Building a culture of respect, collaboration, and mutual support.

Job DescriptionWho We AreQvest US is the global leader in technology and business consulting for the Media & Entertainment and Consumer Packaged Goods & Retail industries. We strategize, advise, design, develop and implement future-forward business & technology solutions. With expertise in digital media supply chain, data & analytics, IP & rights management, broadcast transformation, Salesforce and applied AI, our exceptionally talented teams partner with Fortune 1,000 companies to revolutionize markets and set new industry standards. Who We're SeekingQvest US is seeking an experienced Senior Consultant to join our growing Digital Media Supply Chain practice. In this role, you will help guide projects that optimize and automate the Digital Media Supply Chain ecosystem for our clients. We define Digital Media Supply Chain as the connected systems and processes from initial content capture/creation through Direct to Consumer services and sites. We are looking for an organized and ambitious team member who will excel in a fast-paced environment.What you'll do • Help guide several types of business and technology consulting project teams through all core project phases, including project setup, requirements gathering, design/architecture, development, testing and deployment., • For Digital Media Supply Chain projects, help manage the full implementation lifecycle for multiple components of the Digital Media Supply Chain ecosystem., • Conduct initial reviews of deliverables and give feedback., • Proactively identify risks and issues, and provide mitigation strategies., • Lead various client meetings such as stakeholder interviews and client workshops., • Build and maintain strong client relationships., • Contribute to internal growth initiatives including mentorship, recruitment, strategy and/or methodology enhancement.What you'll bring, • 3-5+ years System Implementation, SDLC, Integration, and Project Management experience, • 3+ years in consulting / professional services, big firm experience preferred, • 2+ years of implementation experience for DSC/DAM or other digital media delivery solutions over the full lifecycle (analysis, design, develop, test, deploy, support) at a consulting / professional services firm, • Experience managing storage and network solutions to be able to support large file distribution, • Knowledge of numerous file formats and codecs with a focus on video, • Experience with localization use cases, • Demonstrated ability to manage upwards and communicate with leadership, • Demonstrated ability to collaborate with subject matter experts, cross-functional resources and business stakeholders to understand and document business requirements, • Ability to plan, prioritize and manage custom development project delivery based on business requirements, • Bachelor’s degree in engineering, information systems, computer science, business administration or other related fieldsPreferred Experience, • Experience in Media & Entertainment/Broadcast and/or Consumer Products industries, • Experience at a large consulting firm (e.g., Accenture, Deloitte, EY, CapGemini, PWC), • Experience setting up security policies, users, roles, and groups within a DAM system, • Agile or Scrum Trained and/or Certified

Job DescriptionDescription: Manhattan West Enterprise Company (“Manhattan West”) is seeking a Client Associate to join our Wealth Management team. This is an excellent opportunity to join a modern and fast-growing investment firm that provides proprietary alternative investments across multiple asset classes including Private Equity, Venture Capital, Real Estate, Private Debt, and traditional equity and fixed income portfolios, as well as financial services including wealth management, business management, tax, and insurance services. The Client Associate will be a key member of our team and will be integrally involved in all aspects of the company’s Wealth Management business by providing administrative and operational support to Financial Advisors, onboarding new clients, and managing day-to-day client requests. About this Position: • This position may provide a path to becoming a Financial Advisor if desired, • Located at Manhattan West’s office in Century City, Los Angeles, CA, • Full-time, exempt, • Reports to the Chief Administrative Officer Responsibilities: • Opening new accounts, • Managing money movements (transfers, trades, wires/ACH, etc.), • Communicating daily with prospective and existing clients, • Documenting client communications in Salesforce, • Reviewing documents for accuracy and properly maintaining accounts, • Preparing spreadsheets, reports, and other material for client meetings, • Performing other duties and responsibilities as assigned Skills: • Excellent organizational skills, • Skilled in communicating with clients via phone, email, and letters, • Ability to work in a team environment, • Problem solving - the ability to successfully resolve inquiries professionally and to prioritize issues Requirements: • At least one years’ experience as a Client Associate within financial services, • Bachelor’s degree from an accredited 4-year institution, • Detailed oriented, • Proficient with the day-to-day tasks of a Client Associate, • Strong customer service background, • Proficient in Microsoft Office and DocuSign, • Must be legally authorized to work in the United States, • Successful completion of background check and pre-employment assessments, • Ability to complete the essential functions of the job with or without reasonable accommodation Compensation: • Salary range $80,000 - $110,000 based on qualifications and experience, • Discretionary bonus Featured Benefits: • Medical, vision and dental insurance, • 401(k) plan, • Stock market holidays + Paid time off (PTO), • Other fringe benefits as are made available to other similarly situated employees Manhattan West is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Manhattan West is committed to hiring practices that are free from unlawful discrimination. Manhattan West strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered persons, including interns, by co-workers, supervisors, managers, or third parties on the basis of a person's race, color, age (40 or older), religious creed, religious belief, observance, and practice, dress or grooming practices, national origin, ancestry, physical disability, mental disability, medical condition including any cancer-related physical or mental health impairment from a diagnosis, record, or history of cancer, a genetic characteristic genetic information including information about an individual's genetic tests, family members' genetic tests, family members' diseases or disorders, an individual's or family member's receipt of, or request for, genetic services, participation by an individual or their family member in clinical research that includes genetic services, marital status, sex, pregnancy, childbirth, breast feeding, medical conditions related to pregnancy, childbirth, or breast feeding, gender, gender expression, meaning a person's gender-related appearance or behavior, the perception of such appearance or behavior, whether or not stereotypically associated with the person's sex at birth, gender identity, meaning a person's internal understanding of their gender, or the perception of a person's gender identity, which may include male, female, a combination of male and female, neither male or female, a gender different from the person's sex assigned at birth, or transgender, sexual orientation including heterosexuality, homosexuality, bisexuality, military or veteran status, including past, current, or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law. Requirements: Requirements: • At least one years’ experience as a Client Associate within financial services, • Bachelor’s degree from an accredited 4-year institution, • Detailed oriented, • Proficient with the day-to-day tasks of a Client Associate, • Strong customer service background, • Proficient in Microsoft Office and DocuSign, • Must be legally authorized to work in the United States, • Successful completion of background check and pre-employment assessments, • Ability to complete the essential functions of the job with or without reasonable accommodation

Job Description 12twenty is the leading platform for employers to connect with elite early career professionals. Our community includes millions of students, recent graduates, and alumni from top business schools, law schools, and universities around the world. We take pride connecting our community of candidates with recruiters from top companies across industries. Come join our fast growing organization! Summary: We are looking for an Implementation Manager to join our growing CX team. The ideal candidate is a proactive, solution-oriented professional with experience managing complex software implementations for mid-market to light enterprise clients. This is an individual contributor role and does not include people management responsibilities. This role is perfect for someone who thrives in high-touch, high-value customer environments, can manage diverse personalities, and is motivated by driving successful, long-term adoption of a mission-critical platform. Your Role: * Lead the customer implementation process from contract signature through full adoption and handoff to Customer Success. * Manage 30–40 concurrent implementation projects, each involving multiple stakeholders and varying timelines. * Design, deliver, and adjust project plans and milestone schedules to ensure engagement and momentum throughout multi-month onboarding. * Conduct live training sessions, working sessions, and executive-level updates via video conference. * Motivate and guide customers through complex technical rollouts, ensuring platform understanding and operational readiness. * Serve as the primary point of contact during implementation, navigating different personalities, org structures, and stakeholder levels. * Collaborate closely with Product, Support, and CS teams to ensure seamless internal alignment and a smooth customer journey. * Gather feedback, identify risks, and proactively address blockers to protect timelines and outcomes. * Prepare to take ownership of Alpha or strategic accounts after demonstrating strong mastery of the platform and process. * Continually surprise and delight customers with a can-do mindset and a customer-first approach. Your Experience: • 3–5 years of experience in SaaS onboarding, implementation, or project management (platform experience preferred over point solutions)., • Proven ability to manage multiple, multi-month implementation projects with mid-market or Fortune 100 clients., • Experience with cloud-based platforms and the ability to quickly learn complex software ecosystems., • Strong communication skills across all channels (Zoom, Slack, Salesforce, etc.) and with various seniority levels., • Demonstrated ability to manage complex personalities and drive accountability without direct authority., • High emotional intelligence, professional resilience, and a go-getter mindset., • Exceptional organizational and project management skills with the ability to set goals, manage deadlines, and work with minimal direction. Platform implementation experience (ERP, HCM, CRM—e.g., NetSuite, Workday, etc.) * Change management or stakeholder communication frameworks * Technical familiarity (APIs, SSO, integrations, basic configuration) * Advanced Excel or project planning tools (Asana, Jira, Smartsheet) Team Values: Communication: Ask questions, offer clarity, operate with transparency and empathy Collaboration: Work cross-functionally to find the best path forward Continuous Improvement: Seek growth in both process and product Annual compensation range: Up to $75,000 – $80,000 (Up to $85,000 for candidates with demonstrated Alpha/strategic implementation leadership experience) The annual compensation range for this position is listed above. This salary range is an estimate, and the actual salary may vary based on company compensation practices, job related skills, depth of experience, relevant certifications and trainings, in addition to geographic location. In addition to the range below, US employees are eligible for equity. Employees in this position are also eligible to participate in the Company's standard benefit programs, which currently include the following: medical, dental, and vision benefits, 401(k), and paid time off. Benefits & Perks: • Competitive salary, • Generous PTO policy, • Full benefits, including 401(k), • Regular team happy hours and activities 12twenty offers competitive salary and stock options and an amazing team to innovate and collaborate with. We love what we do, we embody a passion for continuous improvement, and we support each other to be excellent! Check out a video from a recent user conference:

Job DescriptionAlpinestars is a world leader in protective gear, apparel, and technical equipment for motorsports and action sports. Our mission is to provide top-tier performance and safety products for both elite athletes and everyday riders. Behind every product we deliver is a commitment to service, integrity, and excellence. We are currently seeking a Customer Service & Product Support Specialist to join our eCommerce division. This position focuses on ensuring customer satisfaction through responsive communication, product support, and claims resolution related to Alpinestars' technical gear and apparel.Position Overview • In this role, you will be the voice of Alpinestars to our online customers and retail partners. You will handle inquiries related to product performance, fitment, usage, and warranty claims, while helping maintain a seamless customer journey. You’ll work closely with internal teams to process service cases, resolve escalations, and ensure accurate product data across our eCommerce platforms., • This position is ideal for a detail-oriented individual who thrives on delivering empathetic, efficient service and can confidently manage customer issues involving technical or performance-based products.Key Responsibilities, • Provide professional, timely responses to customer and dealer inquiries via phone, email, and Salesforce with a focus on product-related issues, warranty claims, and post-purchase support., • Assist with the intake and resolution of product support cases, including quality concerns, fit issues, and performance feedback., • Accurately document claims, track case progress, and coordinate with internal departments (warranty, returns, sales, logistics) for resolution., • Assist customers with returns, exchanges, and order corrections using Shopify and other internal systems., • Collaborate with product, marketing, and service teams to stay up to date on product specifications, updates, and known issues., • Proactively identify trends in customer feedback and escalate concerns that may impact broader product performance or customer satisfaction., • Generate and maintain service and claims reports to assist team leaders in continuous improvement.Qualifications, • Minimum 1 year of experience in a customer service or product support role, preferably in consumer goods or technical equipment., • Proficiency in Microsoft Excel, Word, and Outlook; familiarity with CRM tools (Salesforce preferred)., • Experience with Shopify, Gorgias, or Full Circle is a plus., • Strong communication and writing skills with the ability to explain technical product issues clearly and professionally., • High attention to detail with the ability to manage sensitive cases empathetically and diplomatically., • Strong organizational skills and the ability to manage multiple priorities simultaneously., • Collaborative mindset with the initiative to work independently when needed., • Familiarity with product claims, warranty processes, or technical troubleshooting is a strong advantage., • A passion for motorsports, technical gear, or action sports is a bonus and helps connect with our customer base.BOEWe're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Description Are you ready to lead and own a global Salesforce ecosystem at the enterprise level? We’re searching for a seasoned Salesforce Platform & Integration Manager who can blend strategic vision with deep technical execution. This is a highly visible, onsite leadership role reporting directly to executive leadership, responsible for driving CRM transformation across a diverse business landscape—including Sales, Service, Marketing, Legal, Ops, and more. This role is ideal for someone who thrives at the intersection of architecture, delivery leadership, stakeholder engagement, and hands-on platform ownership. If you’re passionate about advancing Salesforce maturity, scaling innovation, and ensuring enterprise systems work together seamlessly—you’ll feel right at home here. What You’ll Lead • Own the end-to-end Salesforce platform roadmap, ensuring every investment and enhancement drives measurable business value., • Serve as the global authority on Salesforce, defining governance, innovation pipelines, and executive reporting., • Translate enterprise strategy into scalable, secure, and modern Salesforce capabilities across multiple clouds., • Lead engagement with internal teams, integration partners, and contractors—ensuring alignment, accountability, and delivery excellence., • Build a frictionless, mature DevOps environment leveraging CI/CD, release governance, and quality standards., • Oversee cross-cloud architecture, API integration patterns, data models, and security/compliance frameworks across the enterprise. This role is pivotal in: • Accelerating digital transformation, • Raising CRM and data maturity across the organization, • Strengthening integration between Salesforce and enterprise systems (ERP, MDM, Finance, and more), • Ensuring scalability, consistency, and transparency across global departments and regions Why This Role Matters This is not just a Salesforce admin job—it’s a strategic leadership position that forms the bridge between enterprise vision and real-world delivery. You will shape the CRM future of the organization, modernize global workflows, and empower teams to operate at a higher level of performance and scale. For immediate consideration, direct message Reid Gormly on LinkedIn Today and Apply Now! What We’re Looking For • 8+ years of progressive Salesforce experience, including platform leadership in enterprise environments, • Expertise across Sales, Service, Marketing, and Data Clouds, • Proven history delivering large-scale integrations using APIs, middleware, REST/SOAP, and robust data flows, • Strong fluency in Salesforce development (Apex, SOQL, integration frameworks, etc.), • Experience with tools and practices such as Gearset, Copado, Azure DevOps, CI/CD, agile delivery, and environment governance, • Excellent communication and influencing skills, capable of engaging everyone from executive sponsors to technical delivery teams, • Strong understanding of data security, governance, large-scale change enablement, and global compliance practices, • Bonus: Salesforce certifications

Job DescriptionIn a world of noise, we find the signal — the pulse of potential. We weave the strands of talent, vision, and purpose into organizations that endure. Blending intelligence with intuition, we honor the human art of connection at the heart of every great company. Signal & Strand is seeking an Email Marketing Specialist to support the execution, optimization, and day-to-day operations of automated and triggered email programs. In this role, you'll help deliver relevant, personalized, and high-performing communications across the entire customer lifecycle—from welcome and cart abandonment through loyalty and reactivation. This opportunity is ideal for a detail-oriented marketer who enjoys building emails, managing journeys, ensuring flawless QA, and driving the operational foundation of a best-in-class email marketing program. What You'll DoEmail & Journey Execution * Build, update, and deploy emails in Salesforce Marketing Cloud Content Builder. * Execute automated lifecycle journeys, including Welcome, Abandonment, Post-Purchase, Loyalty, and Winback flows. * Update modules, links, assets, copy, and business rules to ensure campaigns remain accurate and on brand. * Maintain organized documentation of journey logic, versions, and components. * Conduct QA checks for accuracy in segmentation, timing, content, and rendering. A/B Testing & Optimization * Partner with the Senior CRM Manager on A/B testing plans and experimentation roadmaps. * Set up variations for copy, creative, timing, layout, and segmentation. * Monitor tests in real time and compile performance recaps. * Manage a central testing log to document insights and learnings. Creative & Asset Coordination * Coordinate with Creative and Production teams on asset needs for lifecycle campaigns. * QA creative elements (copy accuracy, link validation, module placement, imagery). * Track asset delivery timelines and ensure all components are ready for deployment. Project Support & Collaboration * Prepare Jira tickets with detailed requirements, screenshots, journey logic, and testing notes. * Work cross-functionally with Creative, Development, Analytics, and CRM teams. * Participate in project check-ins, sprint sessions, and lifecycle planning discussions. Monitoring & Quality Assurance * Perform regular health checks on all live lifecycle journeys. * Identify issues such as broken logic, mistimed sends, or inconsistent user flows. * Escalate bugs and track issue resolution while maintaining QA documentation. Reporting & Insights * Produce weekly and monthly reports for lifecycle performance metrics (open rate, CTR, conversion, unsubscribes). * Summarize A/B test outcomes and identify performance drivers. * Partner with Analytics and CRM leadership to surface insights and recommend optimizations. * Maintain dashboards and reporting tools that track overall program health. What You Bring * Hands-on experience with Salesforce Marketing Cloud or a comparable ESP. * Understanding of lifecycle marketing, CRM principles, and A/B testing best practices. * Strong organizational and project-coordination skills. * Excellent attention to detail, particularly around QA, segmentation, and content accuracy. * Clear written and verbal communication, with a collaborative and proactive approach. * Familiarity with SQL or HTML/CSS for email is a plus. * SFMC certifications preferred. Requirements * Bachelor's degree in Marketing, Communications, Business, or a related field. * 2+ years of experience in email marketing, CRM, or lifecycle marketing. * Experience in eCommerce or digital marketing environments preferred. * Ability to manage multiple projects simultaneously in a fast-paced environment. Base Compensation Range$75,000—$82,500 USD Equal Opportunity & Non-Discrimination Statement Signal and Strand is an Equal Opportunity Employer. We—and our clients—do not discriminate in employment or contracting on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, military or veteran status, or any other characteristic protected under applicable federal, state, or local laws. We comply fully with the provisions of the U.S. Equal Employment Opportunity Commission (EEOC) and the California Fair Employment and Housing Act (FEHA). All employment decisions are made based on qualifications, merit, and business needs. We are committed to providing a workplace that is inclusive, respectful, and free from discrimination, harassment, and retaliation.

Job Description Project Manager – Value Delivery Office (VDO/PMO) Location: El Segundo- Hybrid Compensation: $50 to $60 per hour DOE Contract role: 5 Months Position Summary: We are seeking a results-driven Project Manager to join our Value Delivery Office (VDO/PMO). This role is responsible for leading cross-functional business initiatives, developing business cases, and ensuring successful project execution aligned with organizational goals. The ideal candidate will bring a strong background in project management, a collaborative mindset, and the ability to drive measurable outcomes. Key Responsibilities: Project Management (80%) * Lead and manage full project lifecycle from initiation to completion * Develop detailed project plans, define scope, set objectives, and allocate resources * Facilitate effective communication among stakeholders and project teams * Lead cross-functional teams, delegate tasks, and resolve conflicts * Identify and mitigate project risks proactively * Monitor progress using project management tools and report on milestones and budgets * Ensure deliverables meet quality standards and stakeholder expectations * Manage change and drive continuous improvement based on feedback and outcomes Strategic Contribution (20%) * Support the evolution of the Business Transformation and Value Delivery Offices through process enhancements * Engage with best practice forums and internal stakeholder collaboration Required Qualifications: * Bachelor’s degree (BS/BA) * Minimum 5 years of relevant project management experience * Proficiency in Microsoft Office 365, including Teams and Planner * Strong communication, collaboration, and problem-solving skills * Proven ability to manage stakeholder relationships and drive accountability Preferred Qualifications: * PMP certification and/or Certified Scrum Master * Experience with Agile methodologies * Background in managing complex software and technology projects * Familiarity with ERP systems (SAP), Salesforce, and cloud-based SaaS platforms * Experience with project management tools such as MS Project or ServiceNow * Business Analyst experience * Knowledge of process improvement, accounting/finance principles, and operations * Experience in healthcare, medical device, or related industries * Experience working in global organizations * Benefit offerings: include medical, dental, vision, additional voluntary benefits, 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance Pay Details: $50.00 to $60.00 per hour Search managed by: Lisa Hustler Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.