Service desk jobs in Tallahassee, Florida - Page 2Create job alerts

Job DescriptionBenefits: • Bonus based on performance, • Health insurance, • Paid time off, • Training & development, • Vision insurance Position Overview We are seeking a hands-on Mitigation Project Manager to lead daily field operations for our mitigation division. This is not a desk-only management role. This position owns field execution, team performance, job quality, and on-site customer experience. You will lead crews responding to water, fire, and biohazard losses while ensuring projects are completed on time, on budget, and according to industry and insurance standards. If you are a strong production leader who knows how to drive urgency, enforce standards, and hold teams accountable this is the role for you. Key Responsibilities Oversee daily field operations for water, fire, mold, and emergency services Lead, train, and develop mitigation technicians and field manager Ensure jobs meet timing, margin, and documentation requirements Conduct regular job site visits and reinspections Review moisture logs, drying plans, and photo documentation for accuracy Meet with adjusters and customers on-site to resolve issues quickly Participate in on-call rotation and oversee emergency response events Maintain truck readiness, equipment standards, and inventory control Enforce safety compliance and industry best practices Hold team members accountable to performance expectations Performance Expectations Success in this role includes: Jobs completed within budget and drying goals achieved Clean documentation with minimal file revisions from carriers/TPAs Strong gross margins on mitigation projects High customer satisfaction scores Organized, prepared, and responsive crews Qualifications Insurance restoration industry experience REQUIRED 5+ years of mitigation experience with team leadership responsibilities Strong understanding of carrier program compliance and documentation standards Experience managing residential and commercial losses (including large-loss) Proficient with mitigation software (MICA/Mitigate, Dash, Xactanalysis, Symbility) Estimating experience with Xactimate and/or Symbility preferred IICRC certifications (WRT required; ASD, FSRT preferred) Bilingual (English/Spanish) strongly preferred Valid drivers license with clean driving record Ability to pass background check and drug screening Willingness to work nights/weekends as needed in emergency situations Compensation & Benefits $50,000 base salary (based on experience and certifications) Performance-based bonus tied to division profitability and job performance Vehicle allowance, cell phone, and laptop provided Health, dental, and vision insurance PTO, sick days, and paid holidays Leadership development and paid training Opportunity for advancement About Us We are part of the nationally recognized Paul Davis Restoration network, an industry leader in insurance restoration and reconstruction across the United States and Canada. Our team responds when property owners need us most and we take pride in delivering professional, efficient, and high-quality service. We are growing and looking for a strong field leader to help us continue raising the standard. If you are ready to lead from the front, drive accountability, and build a high-performing mitigation team, we would like to speak with you. We are an Equal Opportunity Employer and proudly support hiring Veterans.

Job Description JOB DESCRIPTION Job Title: Concierge, Weekends 8:00 am - 7:30 pm Supervisor: Executive Director or Business Office Administrator FLSA Status: Hourly, non-exempt Date Approved: September 2021 OVERALL JOB PURPOSE Staff the reception desk. Monitors telephone, fax machine, resident call system, and exit alarm system. Performs clerical duties and other duties as assigned. MINIMUM JOB QUALIFICATIONS AND REQUIREMENTS • Must be 18 years of age, • Ability to work with little supervision and maintain a high level of performance and customer service, • Demonstrated ability to communicate effectively in English, both verbally and in writing, with residents, guests, and staff, • Meet state related requirements (if applicable to position), • Ability to work in a team setting and be a team player, • Maintain a positive, respectful, and professional approach with coworkers and residents, • Ability to keep all business and operations information confidential, • Possess organizational skills and ability to problem solve, • Possess excellent customer service and public relations skills, • Ability to work under time constraints and meet department deadlines while adhering to policies, procedures, and standards, • Ability to periodically move about on foot in the community to perform security checks and assist residents, particularly for long distances or periods of time, • Experience in computer use and relevant software applications are preferred, • Experience with or the ability to use multi-line telephone system, • Satisfactorily pass Sunshine’s and state regulated criminal record clearance, health screening and TB clearance (if applicable)ESSENTIAL JOB DUTIES AND RESPONSIBILITIES, • Staff the reception desk continuously during assigned period, • Arranges coverage of reception desk during break and lunch periods, • Graciously greets all visitors and politely assists them as necessary, • Politely assists residents and guests as necessary or contacts appropriate employee to provide assistance, • Maintains detailed resident and guest Register, daily communication log entry, and completes daily checklist log, • Notify staff if resident is being taken out of the building; monitor front door to ensure residents do not exit the building without proper supervision (memory care communities), • Maintains a clean and safe workspace, community entrance, lobby, and hydration station, • Prepares refreshments and pours coffee in the dining room during mealtimes as needed, • Sort and direct mail to managers, residents, or forwarding to family as needed, • Help organize guest meal counts and record coupons and/or payment from residents (independent living communities), • Promptly and courteously answers telephone, directing incoming communications to appropriate person, • Monitors fax machine, directing incoming communications to appropriate person, • Monitors and responds to resident call and exit alarm systems and effectively handles emergency procedures immediately. Contacts 911 if necessary and notifies management and families if a resident requires assistance, • Performs clerical duties as directed, • Notify Maintenance Department of Community or resident maintenance requests. Perform maintenance duties as necessary when maintenance department is unavailable, • Maintains inventory control system for all office supplies and notifies manager of any needed supplies, • Performs simple, routine maintenance of office equipment, • Represents the Community to coworkers, visitors, and residents in professional, courteous, friendly manner, • Performs other duties as assigned by SupervisorOTHER JOB DUTIES AND RESPONSIBILITIES, • Perform all work assigned for the agreed-upon salary, accepting no additional payment or non-perishable gifts from residents, vendors, Community Management, or others, • Meet the assigned work requirements of the job. Regular attendance is required, • Serve as a role model for all employees by displaying a responsible, cooperative, and positive attitude, • Represent the Community in a professional, courteous, and friendly manner, • Adhere to dress/appearance code. Changes in attire may be dictated by special occasion or weather conditions. If you have questions, check with your supervisor, • Adhere to company policies, procedures, and standards, • Promote resident advocacy and demonstrate excellent customer service at all times, • Maintain personnel, resident, and business proprietary and / or confidential matters / material in strict confidence with management of the company (and / or other company staff as needed), • This position has no supervisory responsibilities Sunshine Retirement Living (The Company) proudly provides equal employment opportunities to all employees and applicants. We celebrate diversity and are committed to creating an inclusive environment where residents, employees, and families feel respected and valued, regardless of race, color, religion, sex, national origin, age, disability, or any other protected status. Salary-History Statement: Sunshine Retirement Living (The Company) is committed to fair and equitable pay practices. We do not request or consider an applicant’s past or current salary when making compensation decisions, in compliance with applicable salary history and pay equity laws. PHYSICAL REQUIREMENTS Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 20% or less 20% to 40% 40% to 60% 60% to 80% 80% to 100% Stand X Walk X Sit X Pushing, pulling and/or reaching X Grasping and fine manipulation X Climb or balance X Stoop, kneel, crouch, or crawl X Talk or hear X Taste or smell X Lifts Weight or Exerts Force 20% or less 20% to 40% 40% to 60% 60% to 80% 80% to 100% Up to 10 pounds Up to 25 pounds X Up to 50 pounds X Up to 100 pounds More than 100 pounds The Community reserves the right to revise the duties set forth in this job description at its discretion.

Responsibilities include supervising front desk staff, training new employees, creating shift schedules, assisting with guest service issues, authorizing refunds or room changes when necessary, monitoring room availability and reservations, coordinating with housekeeping and maintenance to ensure ro

Job Description Job Title: Front Desk Guest Service Representative The Front Desk Guest Service Representative (GSR) is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests, necessary service transactions and tasks. Cross tr

Murphco of FL - JobID: 200-96930 [Front Desk Agent / Concierge] As a Guest Service Representative at Murphco of FL, you'll: Perform check in and check out of guests; Answer hotel switchboard and forward calls appropriately; Serve as information agent for hotel guests and handle problems and requests

The Front Desk Guest Service Representative is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests, necessary service transactions and tasks. Front Desk Guest Service Representative. Cross train in all front desk shifts and o

Own the overall health and performance of service desk operations across every Shield-owned MSP, ensuring each service board is clean, accurate, and well-managed by its local Service Desk Manager. MSP, with direct ownership of a service desk or service delivery function. Run a recurring cross-compan

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.

Earn up to $750 a week in your free time by providing feedback on everyday products and services. If needed, try out products or services ahead of your session.

We're hiring a Part-time Customer Service Representative to join our Member and Provider Services team. Manage an assigned caseload, maintaining service delivery, productivity, and quality expectations. This role is a volume-driven customer service and production-based role that handles the daily ac

No customer service representative experience required. If needed, try out products or services ahead of your session. Earn up to $750 a week in your free time by providing feedback on everyday products and services.

We're hiring a Bilingual Customer Service Representative to join our Member and Provider Services team. Manage an assigned caseload, maintaining service delivery, productivity, and quality expectations. This role is a volume-driven customer service and production-based role that handles the daily ac

Earn up to $750 a week in your free time by providing feedback on everyday products and services. If needed, try out products or services ahead of your session.

Responsive Answering Service provides contact center and answering services to businesses across the United States. Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced, remote work environment? Responsive Answering is seeking a dedicated and customer-focus

Experience with Service Desk ticketing systems and call tracking databases. Manage and resolve support tickets within the Service Desk queue accurately and timely. We engage them in technology centric client projects that provide opportunities for them to evolve, innovate and deliver world class pro

MUST actually use products and/or services, if provided. Qualifications: * Must have either a smartphone with working camera or desktop/laptop with webcam * Must have access to high speed internet connection * Desire to fully participate in one or several of the above topics * Ability to read, unde

Goodwill is seeking Store Clerks / Cashiers to assist with retail store operations, customer service, and processing sales transactions.

MUST actually use products and/or services, if provided. Qualifications: * Must have either a smartphone with working camera or desktop/laptop with webcam * Must have access to high speed internet connection * Desire to fully participate in one or several of the above topics * Ability to read, unde

MUST actually use products and/or services, if provided. Qualifications: * Must have either a smartphone with working camera or desktop/laptop with webcam * Must have access to high speed internet connection * Desire to fully participate in one or several of the above topics * Ability to read, unde

Hilton is seeking Front Desk Agents to serve as the first point of contact for guests and provide excellent customer service throughout the guest check-in and check-out process. Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing paym

Qualifications: * Must have either a smartphone with working camera or desktop/laptop with webcam * Must have access to high speed internet connection * Desire to fully participate in one or several of the above topics * Ability to read, understand, and follow oral and written instructions. Custome

Cashiers and Customer Service Associates are responsible for providing friendly customer service, processing transactions accurately, assisting with returns and exchanges, handling store credit and gift cards, helping customers with online order pickups, assisting with self-checkout machines, and ma

Qualifications: * Must have either a smartphone with working camera or desktop/laptop with webcam * Must have access to high speed internet connection * Desire to fully participate in one or several of the above topics * Ability to read, understand, and follow oral and written instructions. You get

Front End Associates are responsible for providing friendly customer service, scanning items quickly and accurately, handling cash and card transactions, assisting with returns, monitoring self-checkout lanes, helping customers with purchases, and keeping the checkout area clean and organized. Emplo

MUST actually use products and/or services, if provided. Qualifications: * Must have either a smartphone with working camera or desktop/laptop with webcam * Must have access to high speed internet connection * Desire to fully participate in one or several of the above topics * Ability to read, unde

MUST actually use products and/or services, if provided. Qualifications: * Must have either a smartphone with working camera or desktop/laptop with webcam * Must have access to high speed internet connection * Desire to fully participate in one or several of the above topics * Ability to read, unde

ALDI is seeking Customer Service Associates to work as Cashiers and Stockers supporting daily store operations in a fast-paced grocery store environment.

Sam’s Club is seeking Member Frontline Cashiers to assist members with purchases, operate registers, and provide customer service at the front end of the store. Frontline Cashiers are responsible for providing friendly customer service, scanning items quickly and accurately, handling transactions,

MUST actually use products and/or services, if provided. Qualifications: * Must have either a smartphone with working camera or desktop/laptop with webcam * Must have access to high speed internet connection * Desire to fully participate in one or several of the above topics * Ability to read, unde

Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

Customer Service Associates are responsible for providing excellent customer service, processing transactions, handling returns, assisting with membership services, checking receipts at the exit door, assisting customers with questions, and maintaining front-end organization and cleanliness. Employe

Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

MUST actually use products and/or services, if provided. Qualifications: * Must have either a smartphone with working camera or desktop/laptop with webcam * Must have access to high speed internet connection * Desire to fully participate in one or several of the above topics * Ability to read, unde

Home Depot - - Responsibilities: Process Checkout and/or Return transactions accurately and efficiently; Monitor and maintain the Self-Checkout area; Provide product information to customers and identify selling opportunities; Assist in supervision/training of Front End Associates and coach Cashier

MUST actually use products and/or services, if provided. Qualifications: * Must have either a smartphone with working camera or desktop/laptop with webcam * Must have access to high speed internet connection * Desire to fully participate in one or several of the above topics * Ability to read, unde

Handle customer-service or sales calls (inbound and outbound).

Florida State Gov - JobID: 671057600 [Customer Service Rep / Call Center] As a Customer Service Representative at the State of Florida, you'll: Provide customer service by telephone and email to members, employers, and other stakeholders by communicating information; Update home mailing addresses fo

MUST actually use products and/or services, if provided. Qualifications: * Must have either a smartphone with working camera or desktop/laptop with webcam * Must have access to high speed internet connection * Desire to fully participate in one or several of the above topics * Ability to read, unde

Omni Hotels - JobID: 133193 [Retail Cashier / Team Member] As a Cashier at Omni Hotels, you'll: Follow proper procedure for accepting credit cards and checks; Maintain a cash bank; Verify guest room numbers for room charges; Interact with other departments to ensure guest needs are satisfied; Adhere