Service desk jobs in Des Moines, Iowa - Page 2Create job alerts

Responsible for assisting in the oversight of gym operations to ensure positive member experience.Essential Duties and Responsibilities.Assist in training and developing staff.Assist in member service oversight making sure all staff provide great customer experience.Very involved in front desk relat

Job Description Hotel: Des Moines Embassy Suites 101 E Locust StDes Moines, IA 50309 Full time Compensation: $16.00 Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence What's in it for you? The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us. • Career Growth & Learning - 40% of our management hires are internal promotions!, • Invest in Your Future - 401(k) plan with company match., • Comprehensive Health Coverage - Medical, dental, and vision insurance options., • Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations, • Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services., • Purpose & Impact - Make a difference through Atrium's community service and volunteer programs. What You Will Do • Oversee front desk operations and step in as the go-to problem solver for guests and teammates alike., • Handle guest check-ins and check-outs with accuracy, warmth, and just the right amount of charm., • Support and train new front desk team members-you're the friendly coach they'll thank later., • Resolve guest issues quickly and professionally (bonus points if they leave smiling)., • Customer service experience - You've got the people skills and patience to keep things running smoothly., • Experience in hospitality or leadership (preferred) - This isn't your first rodeo, and it shows., • High school diploma or equivalent - Because communication, math, and common sense are key., • Tech savvy enough to use hotel systems with confidence - No one wants to be stuck at the front desk with a frozen screen. Hear it from Maria O. : For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Notice of candidate Privacy Rights:

Job DescriptionDescription: The Hampton Inn West Des Moines/Lake Drive is looking for a part-time, Front Desk Attendant to provide exceptional customer service to our guests. The Job A typical day for a Front Desk Attendant includes greeting guests and managing all aspects of their stay while providing exceptional customer service. You will also be checking in and checking out guests as they arrive and depart. Job Duties Include: • Greet and interact with guests in a warm, friendly and professional manner., • Use computer system to make reservations, check-in and check-out hotel guests, and process payments., • Provide highest level of service by anticipating, listening attentively, and responding promptly to guests' needs., • Passion for hospitality, • Motivated to enhance the guest experience, • Ability to work with a team, • Ability to work in a fast-paced environment, • Attention to detail, • 401(k) with company match, • Employee Assistance Program, • Referral Program - Earn $500 for referring someone, • Employee Recognition Program - earn gift cards, • Employee discounts, • On-Demand Pay - Access to earned wages before your regular paycheck, • Double-time pay on Company holidays - 7 per year, • Hilton employee Team Member Travel Program: up to 30 room nights per year from $35 and up, 50% off for family and friends, and 50% off at hotel operated restaurants About Us The Hampton Inn is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today! We're just off I-80, five minutes from local eateries and shopping at Jordan Creek Town Center. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. This organization participates in E-Verify This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. . Requirements: Required Skills & Experience • Must be at least 18 years old, • Attention to detail, • Hotel experience preferred, • Customer service experience preferred, • Ability to work weekends and holidays Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment. Physical Demands While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; communicate or listen. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Description Job Title: Full-Time Front Desk Agent / Night Auditor Location: Staybridge Suites West Des Moines Position Type: Full-Time (4 days/week) Schedule: * 2 Evening Shifts: 3:00 PM – 11:00 PM * 2 Overnight Shifts (Night Audit): 11:00 PM – 7:00 AM * Weekends Required Overview: Staybridge Suites West Des Moines is hiring a dependable, customer-focused Full-Time Front Desk Agent/Night Auditor. If you have a welcoming personality and a commitment to great service, we’d love to meet you. No prior hotel experience is necessary — we provide training! Key Responsibilities: * Greet guests warmly and assist with check-ins and checkouts. * Handle reservations, answer inquiries, and respond to guest needs. * Process payments, issue room keys, and ensure billing accuracy. * Maintain a clean, organized, and professional front desk environment. * Perform nightly audit procedures to verify and balance daily transactions. * Communicate important shift updates to management and the next shift. * Follow all hotel policies, including safety and emergency procedures. Qualifications: * High school diploma or equivalent required. * Previous customer service experience preferred. * Basic math skills and computer proficiency. * Strong attention to detail and ability to multitask. * Friendly, professional, and reliable with strong communication skills. * Flexible availability, including weekends. Physical Requirements: * Standing, sitting, and walking for extended periods. * Lifting up to 50 lbs as needed. Why Join Us? * Competitive pay * Supportive and inclusive work environment * Opportunities for professional growth * Staff discounts on hotels Apply today and become part of our team at Staybridge Suites West Des Moines! #hc78938

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Night Audit for the Staybridge Suites in Des Moines, IA. Night Auditor (Overnight Shift 10 PM-6 AM) Job Purpose: The Front Desk Night Auditor is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Check guests in, issue room keys, and provide information on hotel services and room location., • Ensure required identification is taken from guests at check-in in line with local legislative requirements., • Answer phones in a prompt and courteous manner., • Up-sell rooms where possible to maximize hotel revenue., • Answer, record and process all guest calls, messages, requests, questions or concerns., • Record guest preferences in the system., • Check guests out, including resolving any late or disputed charges., • Accurately process all cash and credit card transactions using established procedures., • Issue, control and release guest safe-deposit boxes in line with hotel procedures., • Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up., • Take action to solve guest problems/complaints using appropriate service recovery guidelines., • Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty., • May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes., • Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Frequently standing up behind the desk and front office areas., • Carrying or lifting items weighing up to 50 pounds / 23 kilograms., • Handling objects, products and computer equipment., • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • $16-17 an hour based on experience, • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Discounts programs for shopping, travel, tickets and more, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave

Job Description We are seeking a pragmatic and visionary technology executive to serve as Vice President, Infrastructure and IT Operations, responsible for leading enterprise-wide technology operations, infrastructure, and cybersecurity across a multi-entity, multi-cloud environment. This individual will take a hands-on, roll-up-the-sleeves approach to drive excellence in service delivery, cloud operations, platform reliability, and cybersecurity while ensuring cost efficiency and operational scalability to support multiple mutual insurance companies. This role demands strong expertise in cloud infrastructure (AWS & Azure), observability, SRE practices, and cybersecurity, along with deep experience in shared services models for multi-tenant environments in the insurance or financial services industry. VP will lead geographically dispersed teams and drive automation, monitoring, and secure infrastructure-as-code practices. This role will demonstrate a heightened sense of urgency, balancing strategic priorities with meticulous planning, flawless execution, and a consistent ability to manage multiple priorities simultaneously. They will be expected to proactively identify and solve problems, demonstrate attention to detail, and serve as a role model in execution and ownership. Accountabilities: Infrastructure & Cloud Strategy • Define and execute a resilient and cost-effective infrastructure strategy across public cloud (AWS & Azure), private cloud, and on-prem environments., • Ensure security-by-design principles across all infrastructure and operational processes., • Oversee end-to-end security posture including:, • Infrastructure and Network Security, • Cloud Security (IAM, encryption, security baselines), • Application & Data Security, • Security Operations (SecOps), threat detection, and incident response, • Implement robust site observability capabilities including log analytics, tracing, telemetry, and alerting tools (e.g., Datadog, Prometheus, ELK, Grafana)., • Drive reliability engineering with well-defined SLOs, SLIs, and automated remediation runbooks., • Champion Infrastructure as Code (IaC) using tools such as Terraform, Helm, Ansible for consistent, secure, and rapid provisioning., • Build a modern DevSecOps pipeline for continuous integration and delivery of secure infrastructure and platform updates., • Lead ITSM practices aligned with ITIL standards, leveraging platforms such as ServiceNow, BMC Remedy, or equivalent., • Oversee enterprise service desk, end user devices, identity & access management, and collaboration platforms (e.g., M365, Zoom, Teams)., • Ensure 24x7 operational continuity for mission-critical systems with robust DR/BCP, incident response, and capacity planning., • Manage runbooks, post-incident reviews, and root cause analysis frameworks to ensure continuous improvement., • Lead seamless onboarding and integration of IT infrastructure for acquired mutual insurance companies., • Define and report on operational metrics including uptime, MTTR, SLA adherence, security incident resolution, and infrastructure cost optimization., • Continuously raise the bar on operational maturity and performance visibility. Qualifications: • Bachelor’s degree in Computer science, Engineering, or related field; Master’s degree preferred., • 15+ years of progressive IT leadership experience, including 7+ years in senior infrastructure or operations leadership roles., • Deep expertise in:, • Cloud infrastructure (AWS, Azure), • Security frameworks (NIST, SOC 2, ISO27001), • Infrastructure-as-Code (ex. Terraform, CloudFormation), • Container orchestration (ex. Kubernetes, Helm), • Monitoring and observability tools (ex. Datadog, ELK Stack, Grafana, Prometheus), • CI/CD and DevSecOps pipelines, • ITSM platforms (ServiceNow, BMC), • Collaboration tools (Microsoft 365, Teams, Zoom), • Proven success in leading multi-entity shared infrastructure models and delivering measurable cost savings through modernization and automation., • Experience working in regulated industries (Insurance, Financial Services) with a strong grasp of compliance obligations., • Strong technical grounding combined with executive presence and stakeholder management capability., • Demonstrated ability to lead in high-pressure environments, prioritize effectively across concurrent initiatives, and consistently deliver with speed, accuracy, and precision. Benefits: We are proud to offer a robust benefits suite that includes: • Competitive base salary plus incentive plans for eligible team members, • 401(K) retirement plan that includes a company match of up to 6% of your eligible salary, • Free basic life and AD&D, long-term disability and short-term disability insurance, • Medical, dental and vision plans to meet your unique healthcare needs, • Wellness incentives, • Generous time off program that includes personal, holiday and volunteer paid time off, • Flexible work schedules and hybrid/remote options for eligible positions, • Educational assistance #TMG

Job DescriptionAre you someone who enjoys hands-on work, thrives in a fast-paced environment, and takes pride in being part of a mission that matters? Daniels Health is looking for a Field Service Technician to join our team and help support hospitals across Illinois with critical medical waste services. This is not a desk job—you’ll be on your feet, moving, lifting, and making a real impact every day. MUST be able to work in: Sioux City, Fort Dodge, Des Moines, and Grinnell IA during the week!What will your job involve? • Working directly with hospital staff to ensure safe and timely medical waste container exchanges and proper segregation., • Inspecting and servicing Daniels Health containers in clinical areas—this includes entering procedural spaces and working around sensitive equipment and patients., • Lifting containers (up to 50 lbs) and pushing/pulling carts (up to 300 lbs) throughout the day., • Maintaining inventory of containers and ensuring all areas are stocked and organized., • Using a company-provided smartphone to manage tasks, report issues, and communicate with your team., • Keeping staging areas clean and orderly before and after service., • Representing Daniels Health with professionalism, positivity, and a strong work ethic.What are we looking for?, • Someone who’s physically fit, comfortable with heavy lifting, and enjoys active, on-the-go work., • A team player who can also work independently without direct supervision., • Strong attention to detail—especially when it comes to paperwork and procedures., • Reliable transportation and a willingness to travel throughout Illinois., • A can-do attitude and previous experience in a labor-intensive or logistics role., • COVID-19 vaccination required due to hospital access.Why work for us?, • Job stability – We’re an essential service in healthcare, recession-proof and always in demand., • Consistent hours – Monday to Friday, 6:00 AM to 2:30 PM., • Overtime opportunities – We always need extra hands!, • Competitive pay - This role is offering a rate of $22-24 / hr, • Full benefits – Health, vacation, and sick leave from day one., • Growth potential – We promote from within and invest in our people.

Job DescriptionJob Title: District Manager Reports to: Regional Manager Status: Full Time/Supervisor/Exempt Job Summary Responsible for managing everything within the four walls for all Planet Fitness locations in a defined Planet Fitness district. District Managers will have between 4-8 locations per district, including 4-8 Club Manager direct reports. Essential Duties and Responsibilities Maintain outstanding and consistent customer experience throughout all Planet Fitness locations within the district. Operational consistency amongst all clubs within the region, including but not limited to: o Outstanding member experience o Planet Fitness and Baseline Fitness brand standards o Club cleanliness o Policy implementation o Weekly payroll approval o Front desk management o Facility maintenance and repair o Vendor and inventory Responsible for hiring, coaching, developing, reviewing and potential disciplinary actions of Club Managers within district. Develop and train staff to build a bench for the Club Manager positions. Perform monthly club facility BER inspections and complete Club Manager monthly bonus sheets. Effectively manage communication with all operations personnel within the district, including consistent communication with Club Managers District PE at PF coordination and management (assist in hiring, training, and weekly planning). Track classes on a weekly basis and maintain monthly PE at PF Trainer Calls. Responsible for ensuring 100% operations of all locations in a district which may require filling in as Club Manager in a situation where a club has no manager. Handle all incoming email complaints and mystery shops from district location. District Manager Schedule District manager schedules are approved by the Regional Manager monthly. The expectation is that 70% of the District Managers time is spent in the clubs. When not traveling or doing office work, District Managers should be working the standard Club Manager schedule in the clubs. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to maintain timely and effective communication with staff, supervisors, and various departments to increase productivity and to prevent misunderstandings or disagreements from arising. Minimum Qualifications Honesty and good work ethic High school diploma Willingness to travel At least 2-3 years of multi-unit experience overseeing a minimum of four locations at once. Strong customer service skills Strong communication, organizational and leadership skills Basic computer proficiency Benefits • Dollars for Scholars Program, • Employee Appreciation Program, • Free Membership for self and one family member or friend, • Team Member Support Team, • Health, Dental and Vision Insurance, • Critical Illness Insurance, • Short Term Disability Insurance, • Accident Insurance, • Voluntary Life Insurance, • Pet Insurance, • HSA, • Advancement Opportunities, • Monthly vehicle reimbursement, • Monthly cell phone reimbursement, • Unlimited PTO Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

Job Description Human Resources/Payroll Coordinator Department: Human Resources FLSA Designation: Non-Exempt PURPOSE The Human Resources/Payroll Coordinator is responsible for ensuring team members receive a high standard of service by providing administrative support on a wide variety of human resources and payroll matters. This position plays an active role in serving as a “go to” team member for many HR and payroll related inquiries, support and referral to inter-departmental specialists and business partners. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES The following duties are typical for this job. These are not to be constructed as exclusive or all inclusive. Other duties may be required and assigned. • Serve as one of primary resources for handling human resources and payroll related inquiries while guiding team members through various processes and ensuring follow through for specific assistance and support., • Provide support to employees on various HR and payroll software programs., • Monitor and respond timely to incoming requests in the HR ticketing system., • Assist with weekly payroll cycle including, but not limited to, time collection and review, time off maintenance, expense report processing, etc., • May also assist with payroll processing tasks, quality checks and OCIP (Owner-Controlled Insurance Programs) and certified payroll reporting., • Provide assistance to the Talent Acquisition team related to job fairs and the internship program, as well as ordering and evaluating background checks., • Assist with administrative training functions and coordination, including but not limited to, certification tracking and entry, scheduling and coordinating training needs, preparing materials, etc., • Assist with planning, scheduling, communication and implementation of various employee events and wellness initiatives., • Provide other administrative support as needed, including, but not limited to managing calendars and travel arrangements, ordering business cards, taking meeting notes, document management, verifications of employment, etc., • Assist with the team member social media page posts. MINIMUM EDUCATION & EXPERIENCE REQUIRED TO PERFORM ESSENTIAL FUNCTIONS • Two-year degree in related field or equivalent experience, • Minimum of three (3) years of experience in human resources and/or payroll, • Experience with HRIS/HCM systems preferred, knowledge of ADP Workforce Now a plus MENTAL AND PHYSICAL COMPETENCIES REQUIRED TO PERFORM ESSENTIAL FUNCTIONS • General knowledge of human resources policies, procedures and best practices, • Solid knowledge of applicable laws and regulation, • Strong aptitude for technology, as well as proficiency with Microsoft Word, Power Point and Excel, • Excellent verbal and written communication skills, • Demonstrated ability to partner with employees at all levels of an organization and take a proactive approach to supporting HR/payroll initiatives, • Strong attention to detail and accuracy, consistently producing an efficient and accurate work product or service, • Must maintain confidentiality and discretion, • Strong organization, prioritization, time management and adaptability skills ENVIRONMENTAL ADAPTABILITY At any given time, may be exposed to: • Prolonged periods of sitting at a desk and working on a computer, • Must be able to lift 10 pounds occasionally, • May have occasional visits to a job site which would require periods of standing, walking and/or climbing stairs, • Occasional job site or visits to other offices may be required EQUIPMENT/TOOLS • Laptop PC Baker Group is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Baker Group will consider reasonable accommodations for qualified individuals with disabilities and encourage prospective employees and incumbents to discuss potential accommodations with the Employer.

Job DescriptionJob Title: Team Lead Reports to: Club Manager Status: Full Time/Supervisor/Non-Exempt Job Summary Responsible for assisting in the oversight of gym operations to ensure positive member experience. Essential Duties and Responsibilities • Assist in training and developing staff., • Assist in member service oversight making sure all staff provide great customer experience., • Very involved in front desk related tasks:, • Answering phone calls in a polite and friendly manner to assist with questions or concerns., • Taking info calls., • Assist in member check-ins, sign-ups, cancellations, and updating member account information., • Great/meet potential members and provide gym tour., • Assist to facilitate member service issues and questions., • Assist with team member management and provide backup support to Club Manager as needed., • Ensuring adherence to all company policies and procedures., • Help create and maintain a positive image for the club., • Assist overseeing cleanliness and appearance of gym., • Assist in managing marketing efforts. Making sure team members are aware and trained on all current marketing promotions., • Assist in ordering supplies, keeping inventory and tracking reports as needed.Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to maintain timely communication with team members and supervisors to increase productivity and to prevent misunderstandings or disagreements from arising. Minimum Qualifications Honesty and good work ethic Strong customer service skills Strong communication, organizational and leadership skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

Job DescriptionBenefits: • Employee discounts, • Opportunity for advancement The Assistant General Manager (GM) runs the show from ACDC to Zappa creating a safe and cool environment for students to achieve their musical and creative potential. We want as many kids as possible to have the opportunity to experience the magic that is School of Rock. Our AGMs bring commitment to working with every part of the schools community and operations to cultivate our unique culture and environment, where our students learn music and life skills. Roles and Responsibilities (At the direction of the GM): Relationship Management Ensure maximum student retention by creating and maintaining the warm and positive culture of the school • Introduce prospective students and families to our program and encourage enrollment, • Communicate regularly with parents on progress reports and updates on school events and activities., • Interact with students to make certain their needs are being met., • Oversee student attendance to lessons, rehearsals and concerts. Communicate absences to parents., • Handle and resolve customer relations issuesSchool Management, • Manage daily teaching schedule for peak efficiency and maximum profitability., • Assist in managing teaching staff and front desk staff, • Assume responsibility of school operations in the absence of GM, • Create and maintain the unique "vibe" of the school through care and maintenance of the physical environment, • Maintain attractive merchandise displays, keep accurate inventory and minimize damaged goods. Sales and Promotion • Handle inbound leads and maximize conversion of leads to new students., • Facilitate tours to prospective students and parents to sell enrollment., • Manage ongoing marketing to prospect list., • Maintain our active social media presence on a daily basis, • Effectively promote shows/concerts with advertising, flyers, direct mail and other marketing., • Engage in music community outreach to provide guest artist opportunities for clinics and residencies Financial Management • Assume responsibility with the GM for the Schools Performance, • Assist GM across customer billing, and collections., • Meeting all enrollment goals insuring the schools financial success. Skill Requirements: • 3+ years experience in marketing, sales, and/or customer service environment, social media management, • Excellent customer service and relationship skills, • Detailed oriented with strong organizational skills, • Experience and interest in working with children, • Strong business acumen, preferably experience assisting in running a small business, • Excellent communication skills, • Collaborator who works well across diverse populations, • Strong work ethic, integrity, and leadership skills, • Resourceful, proactive and innovative, • Passion and/or interest in music and the arts highly desirable

Job DescriptionDescription: Blue Stone Therapy is certified as a Great Place to Work! Blue Stone Therapy was founded in 2009 and provides contract physical therapy, occupational therapy, and speech-language pathology to communities in Iowa, Minnesota, Missouri, Nebraska, North Dakota, South Dakota, and Wisconsin. Our focus is to deliver optimal, individualized rehabilitation by highly skilled professional therapists while developing long-term partnerships between our staff and the communities they serve. We are seeking a highly motivated and detail-oriented Human Resources Assistant to join our team. This role is vital to our daily operations, providing essential administrative and front-desk support while performing core functions for the Human Resources department. This position requires someone who can seamlessly transition between managing the office's first impressions and ensuring confidential HR tasks are handled with precision. Essential Key Job Responsibilities: • Serve as the welcoming face of the office, greeting visitors and directing them appropriately., • Manage all incoming and outgoing office communications and logistics," including answering/screening phone calls, greeting visitors, and distributing mail/deliveries., • Execute standard administrative processes such as filing, faxing, scanning, copying, and organizing documents., • Perform high-quality customer service by promptly and accurately answering general visitor and employee inquiries. Serve as the first point of contact for HR, responding to routine employee questions regarding programs and policies, and escalating complex issues to the appropriate HR team members., • Prepare and maintain confidential employee personnel files," ensuring accuracy and strict adherence to HR compliance standards., • Prepare reports generated from a wide variety of systems on a regular basis. Assist in maintaining organizational charts and employee directories., • Provide dedicated administrative support to the HR team, including scheduling meetings, compiling data, and generating reports., • No experience required. Knowledge, Skills, and Abilities: • Demonstrated proficiency in Microsoft Office Suite or related software., • Excellent verbal and written communication skills., • Excellent organizational skills and attention to detail., • Excellent time management skills with a proven ability to meet deadlines. Benefit Summary: • Comprehensive healthcare options (Medical, Dental, and Vision), • Flexible Spending and Health Saving Account options, • 401(k) with employer contribution, • Employee Assistance Program, • Paid Time Off (PTO) and Holidays Blue Stone Therapy is an Equal Opportunity Employer

Job DescriptionCompany Description Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. Job Description Dynamic Server Support is a senior position that performs tasks related to the repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities • Provide customer support for designated equipment, • Answer client questions in a professional manner, • Accept and deliver all service calls assigned within the established service level agreement for each client, • Meet established customer service satisfaction criteria as outlined in established guidelines and policies, • Complete all administrative tasks associated with each call as documented in established policies and guidelines, • Complete real-time reporting of all calls as documented in established policies and guidelines, • Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client, • Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements, • Report all activity in an accurate and timely manner, • Understand all Safety policies and guidelines and work within the guidelines of policies daily, • Additional requirements may exist if offer of employment is extended, • Other duties may be assigned to meet business needsQualifications Education and Experience: • Typically requires technical school certification or equivalent and 0-2 years of relevant experience, • Previous customer service experience is a plus Certifications and/or Qualifications: • Maintain all required OEM Certifications as directed by Management, • Knowledge of relevant software and hardware, • Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: • Ability to communicate regarding technical issues with clients, • Ability to drive to client locations, • Ability to drive long distances, and occasional overnight assignments within other geographies, • Ability to lift and or move various computer equipment up to 50 lbs., • Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionWe are looking for a skilled Help Desk Analyst I to provide Tier 1 technical support for our team in Des Moines, Iowa. In this role, you will assist with troubleshooting hardware, software, and network connectivity issues while offering exceptional customer service to internal users. This is a Contract-to-Permanent position, offering an opportunity to grow your technical expertise in a dynamic work environment. Responsibilities: • Deliver Tier 1 help desk support, addressing user inquiries and resolving technical issues efficiently., • Troubleshoot hardware problems, including diagnosing and repairing computer systems and peripherals., • Provide software support, including installing, uninstalling, and offering basic guidance on internal applications., • Manage user accounts within a hybrid Active Directory environment, including password resets, account unlocks, and access rights adjustments., • Resolve Office 365-related issues, ensuring smooth operation of applications and user accounts., • Address network connectivity problems, including troubleshooting IP configurations and basic Cisco Meraki network setups., • Utilize the Freshdesk ticketing system or similar platforms to track, prioritize, and resolve approximately 475 tickets per month., • Assist with the internal document management system, offering training and support during system upgrades and transitions., • Learn and provide support for Citrix, Cisco Meraki switches, and Cisco firewalls as needed, with training provided., • Collaborate with team members to ensure timely resolution of technical issues and maintain high user satisfaction.• At least 2 years of experience in a Tier 1 technical support or help desk role., • Proficiency in troubleshooting hardware, software, and basic network issues., • Familiarity with Active Directory, including password resets and user account management., • Experience supporting Microsoft Office 365 applications., • Ability to handle a high volume of service tickets efficiently, using platforms like Freshdesk or similar., • Basic knowledge of network troubleshooting, including IP configurations and connectivity issues., • Strong communication and customer service skills to effectively assist internal users., • Willingness to learn and adapt to new technologies, including Citrix, Cisco Meraki, and Cisco firewalls.

Job Description We are seeking a motivated and customer-focused Help Desk Technician to join a healthcare organization based in Des Moines, Iowa. This is a 100% onsite position supporting a multi-location environment and providing day-to-day technical support for staff and devices across Des Moines. Contract Opportunity | Must be U.S. Citizen or Green Card Holder | 100% Onsite in Des Moines This role is ideal for someone who thrives in a hands-on, fast-paced environment, enjoys solving problems, and is eager to grow within IT. The selected candidate will join a small, collaborative support team that values reliability, initiative, and strong communication skills. Responsibilities • Provide front-line technical assistance and support for user issues, hardware, software, and network troubleshooting., • Utilize the IT ticketing system to log, prioritize, and resolve requests in a timely and professional manner., • Install, configure, and repair desktop and laptop computers, printers, scanners, telephones, and other peripherals., • Support and maintain user accounts, access rights, and security groups within Active Directory., • Assist with onboarding new users and training staff on software and hardware use., • Communicate and coordinate with software vendors for application support, upgrades, or issue resolution., • Implement and document software updates and equipment changes., • Escalate complex issues to the appropriate technical team members when necessary., • Certifications: CompTIA, Network+, or ITIL HIGHLY PREFERRED., • 1–2 years of relevant IT support experience., • Strong troubleshooting experience with Active Directory, Microsoft Office, and Google Workspace., • Familiarity with network concepts and connectivity troubleshooting., • Excellent customer service, communication, and organizational skills., • Self-starter with a strong work ethic and the ability to work independently., • Willingness to learn healthcare-specific systems and tools (training provided). Preferred: • Previous experience in a healthcare IT environment., • Exposure to EMR/EHR or other clinical software systems.

Job Description Who we are: At R&R Realty Group, we are proud to be the premier source for commercial real estate in Des Moines, Iowa. Our team passionately pursues excellence in everything we do. Headquartered in Des Moines, our 40 years of experience is demonstrated over 11 million square feet of office, retail, multifamily and warehouse facilities in Iowa and Nebraska while also owning land for future development. It's a lot of ground to cover and we’re proud of who we are and where we’re going. If you are interested in joining a collaborative team with a drive for making a difference, you’ve come to the right place. What you'll do: Under the guidance of the Network Administrator or delegated technical staff, the IT Intern provides hands-on support to the IT team, gaining practical experience while assisting with day-to-day technology operations. • Assist with help desk requests, including troubleshooting user issues, resetting passwords, updating account information, and performing security updates., • Support business applications and assist with routine IT tasks, such as hardware inventory management, hardware disposition, network backups, and mobile device management., • Collaborate with senior IT staff on operational projects and initiatives., • Deliver excellent customer service to internal clients, effectively communicating technical information to team members and management. Why R&R Realty? At R&R, a career is more than just a job - it's a calling to live up to our company's mission and living our company values. We are committed to our employees and offer a great benefits package including medical, dental & vision insurance, Personal Time Off (PTO), 401k with company match, and paid holidays. Plus, as an employee of R&R, you are eligible for rent and daycare partner discounts as well as access to our beautiful wellness facilities in the Des Moines area. Our employee engagement and wellness committees create a fun and engaging culture where you can learn, grow and give back to the local communities we serve. Sound like you? Want to learn more? Great - we'd love to hear from you! Please include a current resume with your application and highlight why you think you'd be a great fit for our team. Follow us on Facebook and LinkedIn or visit our careers page to learn more about who we are and our current projects. Thank you for your interest in R&R Realty! All job offers are contingent upon successful completion of a drug test, excluding marijuana, within 3 business days. R&R Realty Group is an equal opportunity employer.

Job Description PURPOSE The I.T. Assistant will provide assistance to the I.T. Help Desk staff with supporting end users concerning Information Technology needs. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES The following duties are typical for this job. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned. • Install and upgrade computers and peripherals, • Relocate computer hardware, peripherals, and equipment as needed, • Service equipment according to established preventative maintenance schedule, • Setup of iPhones and iPads, • Maintain accurate records of time and materials required to perform repairs and service, • Operate tools and equipment according to prescribed safety procedures, • Follow established safety procedures and techniques to perform job duties including lifting, climbing, carrying, etc., • Correct unsafe conditions in the work area and report any conditions that are not correctable to the supervisor immediately, • Perform related work as required MINIMUM EDUCATION & EXPERIENCE REQUIRED TO PERFORM ESSENTIAL FUNCTIONS • High School Diploma or GED, • Experience with maintenance and repair of PC computer hardware and computer peripherals, • Experience working with Windows Operating System, MS Office Suite, Anti-virus software, and other productivity applications, • Knowledge of basic networking skills CERTIFICATES, LICENSES, REGISTRATIONS • Valid current Driver’s License MENTAL AND PHYSICAL COMPETENCIES REQUIRED TO PERFORM ESSENTIAL FUNCTIONS • Strong customer service and problem-solving skills, • Ability to multi-task and strong attention to detail, • Solid work history including excellent attendance record and superior work ethic, • Ability to maintain confidentiality, • Position may require occasional travel in Metro area ENVIRONMENTAL ADAPTABILITY • Prolonged periods of sitting at a desk and working on a computer, • Ability to regularly lift 25 pounds and up to 50 pounds occasionally, • Must be able to occasionally bend, kneel, reach and crouch to perform I.T. equipment setup and maintenance, • May have occasional visits to a job site which would require periods of standing, walking and/or climbing stairs EQUIPMENT/TOOLS • Laptop PC Baker Group is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Baker Group will consider reasonable accommodations for qualified individuals with disabilities and encourage prospective employees and incumbents to discuss potential accommodations with the Employer.

Job Description Help Desk Specialist – Long-Term Opportunity with a small company! IMMEDIATE CONSIDERATION/ IMMEDIATE INTERVIEW! Location: ONSITE DAILY DES MOINES, Iowa Direct Hire PERM up to $65K PLUS OVERTIME + BENEFITS! NO Sponsorship. At Least 1 year of PROFESSIONAL experience. Why Join This Company? 💼 Do you love helping others and solving tech challenges? 🖥️ Are you an IT Support Professional who thrives on delivering exceptional IT support? 🙌 We're searching for a dedicated Help Desk Specialist ready for a long-term role with a small company focused on Help Desk, Break/Fix, & Desktop Support! 📌 Expand your knowledge - Azure, O365 Only apply if you have positive attitudes, 💪 strong work ethics, and someone with the patience to make technology approachable for everyone with non-technical, high work volume users! 🛠️ What You Will Do: Your day-to-day will include: ✔️ Tier 1 Help Desk Support 💻 Tier 1, Desktop Support, hand holding a User Base by yourself as sole Help Desk Support ✔️ Hardware troubleshooting for desktops, laptops, printers, conference room, Zoom / Teams support. ✔️ Ticketing Management System experience ✔️ Addressing High Volume of tickets 📋 ✔️ Hybrid Active Directory: Password resets, account unlocks, and access management 🔐. ✔️ Supporting Office 365 apps, Active Directory, ✔️ Troubleshooting network connectivity issues 🌐 (DNS, DHCP, TCP/IP). Must-Haves ✅ 💡 1+ years Tier 1 Help Desk experience. 💡 O365 experience 💡 Solid hardware & software troubleshooting skills. 💡 Ticketing systems 💡 Knowledge of basic networking: DNS, DHCP, TCP/IP 🔌. PLUS’S: 🖱️ Experience with Citrix. 🔁 Knowledge of Cisco Meraki switches & Cisco firewalls. Azure Soft Skills 💬 That Make You a Set Apart 🌟 A problem-solver with a can-do attitude. Patient, & helps users feel at ease. Apply? 📄 If you're excited to troubleshoot, and Expand your IT Support skills with a prestigious company don't wait—apply today🚀 This is a full-time salaried Help Desk Specialist Direct Hire PERM up to $65K PLUS OVERTIME + BENEFITS! For immediate & confidential consideration, contact me directly, Carrie Danger, SVP Permanent Placement Team, Iowa Region at My Direct Office #: 515-259-6087 or Cell: 515-991-0863, and email resume CONFIDENTIALLY & directly to me. ** my DIRECT EMAIL address is on my LinkedIN profile. Or you can ONE CLICK APPLY. Your resume will not be submitted to any client companies without your direct permission. • Minimum of 1 year of experience in Tier 1 Help Desk support., • Proficiency with Office 365 applications and Active Directory operations., • Solid understanding of hardware and software troubleshooting., • Experience working with ticketing systems to track and resolve user issues., • Basic knowledge of networking principles, including IP configurations., • Familiarity with Citrix and Cisco networking equipment such as Meraki switches and firewalls., • Ability to diagnose and resolve technical issues effectively while providing excellent customer service., • Strong communication skills and a patient demeanor to assist users with varying levels of technical expertise.

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities • Perform a wide range of technical tasks including but not limited to:, • OS installations, hardware diagnostics, and software setup, • Structured cabling (including drilling, running, and dressing cables), • Telecom work (punch-downs, demarc extensions, etc.), • Work independently across various environments: retail, medical, restaurant, and corporate, • Maintain a high standard of professionalism with clients, • Be on call and ready to respond to service requests within your territoryPreferred Skills & Experience, • PC and printer troubleshooting experience (a strong plus), • At least 1 year of I.T. or Telecom experience, and one of the following:, • A+ Certification, • Network+ Certification, • OR 5+ years verifiable field experience in I.T./TelecomRequired Equipment & Qualifications, • Reliable personal vehicle (Public transportation not accepted), • Valid drivers license, • Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers)., • Laptop with Ethernet port, • Smartphone with mobile hotspot, • Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage., • Punctual, courteous, and presentableCompensation & Perks, • Paid hourly while on site, • 1099 contractor position, • Travel pay included (based on time travel; approx. 80-mile radius from home), • App-based tracking for job time and travel, • Exposure to new and exciting technologies and clients, • Opportunity to expand your skills and industry knowledgeAbout AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.