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Job Description Job Title: Service Technician Department: Service Supervisor: Service Manager Summary Description Repair, customize, maintain, or overhaul both customer and dealer owned motorcycles as close to the allotted time schedule as possible with excellent quality. Duties and Responsibilities • Accept work assignments from Service Advisor/Manager., • Request parts for the job as early as possible when needs become known., • Perform service, repair and customization work in accordance to factory specifications., • Notify Service Advisor/Manager of additional work needed or any delays in expected completion as soon as they become known so that customer may be contacted and notified of delay., • Keep customers’ vehicle cleaner than when it was dropped off., • After job is finished ensure proper completion and filing of paperwork., • Keep work area as clean as possible and assist others with maintaining shop cleanliness., • Assist Service Writer, when requested, with writing up work orders, communicating with customers, test riding, or any other issue which will help ensure customer satisfaction., • Maintain technical qualification by completing any necessary training programs assigned to you by the Service Manager., • Completion of factory authorized formal training programs such as MMI Service School or equivalent work experience., • Equipped with proper tools., • Maintain a positive attitude and relationship with all other employees., • Capable of pushing and loading motorcycles., • High school diploma or equivalent., • Valid driver’s license and motorcycle endorsement., • Passion for the motorcycling lifestyle and riding community., • Attention to detail., • High energy level needed., • Ability to work a flexible schedule including weekends, Holidays, and evenings., • Requires the use of both hands., • Frequently required to bend, stop, crouch, reach, handle tools and lift 50lbs of material., • The noise level in the work environment is usually loud., • Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department., • Occasionally exposed to exhaust fumes or other airborne particles., • Frequently works near moving mechanical parts.