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Join Our Team as a Customer Service Specialist – Banking & Financial Services - Work from Home Teleperformance certified as great place to work UK in 2025!. At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. We’re expanding our Banking and Financial Services team and are looking for skilled Complaints Handlers to join us. If you have at least one year’s experience in the banking or financial services industry, we’d love to hear from you. Start Date: 1st June 2026 Salary: £27,580.80 per annum Competitive pay with opportunities to grow and develop your career. Location: Work from Home Hours: Full-Time – 40 hours per week * Shifts between 8:00 am and 8:00 pm, Monday to Sunday Training: * 3 weeks of comprehensive training, followed by 5 weeks of supported working Contract Type: Permanent Background Checks: To keep our customers and colleagues safe, you’ll need to pass the following checks: * * Right to Work in the UK * Criminal Record Check * Credit Check • Sanction, • CIFAS Any other relevant pre-employment screening Please note: No holidays or time off can be taken during your first 8 weeks of employment Join Our Complaints Team – Where Empathy Meets Excellence We believe that even when things go wrong, we have the power to make them right—and better than ever. Our Complaints team sits at the heart of that mission, turning customer frustration into loyalty through empathy, insight, and action. What You’ll Be Doing • Deliver exceptional customer experiences by handling complaints with empathy, clarity, and care—whether it’s over the phone or in writing, • Dive deep into issues to uncover root causes, and collaborate across teams to prevent future problems before they arise, • Champion a customer-first culture, helping shape a service experience that’s as thoughtful as it is effective, • Investigate each complaint thoroughly to ensure every customer receives a fair and transparent resolution, • Be the final voice of support—resolving issues with confidence and compassion when customers need us most, • Work through complex problems and escalate when needed, always keeping our commitment to timely and accurate outcomes You Should Apply If… • You’re a seasoned complaint handler with experience in regulated environments or you’ve spent a year or more in the banking or financial services world and are ready to take your skills to the next level., • You’ve written final responses and know how to communicate clearly, fairly, and with impact, • You’re confident and resilient when speaking to customers—whether it’s a tough call or a thoughtful email, • You thrive in fast-paced environments and embrace change with a positive mindset, • You’re comfortable working to targets and deadlines without compromising on quality, • You’ve got a sharp eye for detail and a strong sense of fairness, • You’re great at simplifying complex issues and explaining them in a way that’s engaging and easy to understand, • You quickly grasp key regulations and understand how they shape our decisions, • You’re deeply empathetic, always put yourself in the customer’s shoes, and take full ownership of their journey Values we look for you to have: • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Skills needed to be a Customer Service Representative • A professional, polite and courteous telephone manner, • Ability to deliver excellent service with outgoing nature, • Excellent verbal communication skills, • A good listener who can convey empathy, patience and understanding, • Confident and proactive to deal with difficult situations and conversations, • High levels of accuracy and attention to detail, • Be driven to work towards achievable targets Financial Sector - Key Responsibilities • Provide exceptional and efficient customer service across our telephone, email, webchat and social media channels, • Use your problem-solving skills to support our customers, resolve their query and create a positive experience., • Ensure that all customers are supported in accordance with regulatory requirements which aim to protect our customers, • Have excellent attention to detail, • Be knowledgeable of our client’s process and products and how best to support the customer Benefits of being a Customer Service Representative • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Technical Account Manager Scotland - Field Based Office Base in Glasgow £55,000-£60,000 DOE + commission Are you a BEMS professional ready to step off the tools and into a client-facing role? We're working with a well-established building controls specialist who is expanding their Scottish team, offering a unique opportunity to combine technical expertise with commercial growth. This role is ideal for ... ZIPC1_UKTJ

Business Travel Consultant (Part-Time) Out of Hours Homebased | Amadeus Essential | £15 per hour + bonuses A well-established, growing independent Travel Management Company based in Manchester is looking for an experienced Part time Out of Hours, Business Travel Consultant to join their team. This is a rare and highly flexible opportunity, ideal for an experienced corporate travel professional see... ZIPC1_UKTJ

✨ Relay UK Call Handler - Make Every Word Count 📍 Glasgow (G2 8LA) 💷 13.97 - 32.55 per hour (shift‑dependent) 🕒 37.5 hours per week | 5 days over 7 (incl. weekends & bank holidays) 📅 Start Date: 26/05/2026 📚 4 weeks full-time training (100% attendance required) 💡 Do you type 50+ words per minute with 98% accuracy? If yes -your typing ability isn't just a skill… ➡️ It's a lifeline. ➡️ It's communication for people who rely on you. ➡️ It's support in moments that truly matter. Relay UK is a vital service helping deaf, hard of hearing, and speech‑impaired individuals connect with emergency services, businesses, friends, and family. As a Relay UK Call Handler, your fast and accurate typing ensures every message is delivered clearly, safely, and in real time. This role is perfect for someone who is calm, compassionate, and confident under pressure and who has exceptional typing skills. ⭐ What You'll Be Doing 🖥️ Real-Time Communication • Convert spoken words into text instantly and accurately., • Support Relay UK calls, Directory Enquiries (118500), and more. 👂 Communicating With Care • Stay calm, patient, and empathetic, especially during difficult or emotional calls., • Provide a reliable lifeline for users who depend on you. 🎯 Attention to Detail • Your precision keeps conversations flowing smoothly., • Your accuracy ensures clarity and safety, especially in urgent situations. 🔍 What We're Looking For ⌨️ Outstanding Typing Skills (Essential) You MUST type 50+ WPM at 98% accuracy. Typing will be tested during the application process. If you love fast-paced typing work and pride yourself on accuracy then this role is for you. 🧠 Key Attributes • Clear, empathetic communicator, • Able to stay composed under pressure, • Strong attention to detail, • Able to follow processes and think critically 🕒 Shift Patterns We have different options available with shifts falling between 8am and 11pm. Shifts could fall on a weekend. 🎁 Rewards & Benefits • Competitive pay + overtime opportunities, • Fully paid, comprehensive training, • Career progression opportunities, • Access to the Blue Arrow training portal, • Pension scheme, • 28 days paid holiday 📝 Application Process • Pre-screening Call & Typing Assessment (50 WPM & 98% Accuracy), • Teams Interview, • Client Interview & typing assessment, • Pre-employment checks, • DBS, • References 🌟 Ready to Make a Real Difference? If you want a role where your typing skills genuinely help people and where every word you type matters then apply today and become part of a team that keeps essential communication flowing. We proudly welcome applications from all backgrounds and strive to be an inclusive employer. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Title: Contact Centre – Outbound Sales Hours: Part Time Location: Glasgow City Centre – Office based Salary: £13.00 Plus Bonus Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. Role responsibility : Responsible for contacting patients who have shown interest in refractive treatments—including laser eye surgery and lens replacement. This role is all about converting warm leads into booked consultations by understanding patient needs and showcasing the value of our services. • Make outbound calls to patients who have enquired about refractive treatments., • Deliver an outstanding customer experience while identifying opportunities., • Consistently meet and exceed KPIs and conversion targets., • Building trust and rapport, Guiding patients through the consultation booking journey., • A driven individual with a target-focused mindset., • Experience in outbound sales or a high-contact customer service role., • Strong communication and persuasion skills., • Willingness to push yourself to meet and exceed performance goals., • State of the art, modern working environments, • 33 days annual leave (pro rata)*, • Free Breakfast and Subsidised staff canteen., • Free Laser Eye Surgery and Intraocular Lens Surgery, • Free eye tests, • Discounted prescription eye wear and sunglasses, • Generous Optical Express friends and family discount scheme, • Full training on refractive treatments and patient handling, • Clear progression routes for top performers Optical Express is an equal opportunities employer

I'm looking for a proactive, commercially minded Client Success Manager to help customers get maximum value from cyber‑focused services and to build long‑term, strategic partnerships. In this role, you’ll guide customers through their full lifecycle — from onboarding and adoption to renewals and growth. You’ll lead high‑impact QBRs, use data and insight to shape account strategy, and work closely with internal teams to ensure delivery consistently exceeds expectations. You’ll spot risks early, remove friction before it escalates, and champion improvements that elevate the customer experience. This is not a reactive support role; it’s a strategic, high‑impact function that drives retention, expansion and advocacy. The salary for this role is up to £45,000 + benefits which include private healthcare and an enhanced pension. The role will be on-site in Glasgow 4 days per week and a driving licence is required for the position as it will involve ad-hoc travel to client sites. If you’re customer‑obsessed, commercially sharp and excited by the idea of shaping a best‑in‑class Client Success function within a growing cyber organisation, I'd love to hear from you.

Account Manager - Dermatology - Scotland • Exciting Team Expansion in Primary Care, • Exclusive vacancies LEO Pharma are global leaders in medical dermatology. They deliver innovative solutions for skin health and critical care, building on a century of experience with breakthrough medicines in healthcare. They are committed to making a fundamental difference in people’s lives, with a broad portfolio of treatments which serve close to 100 million patients in over 70 countries annually. Due to an exciting expansion of their Primary Care team, they have a new opportunity for an Account Manager at the location shown with the responsibility for the sales of their topical psoriasis product. You will have full accountability for the business and achieve agreed sales targets through effective planning, influencing and execution, ensuring that our customers and patients benefit from their products and achieve healthy skin. Your responsibilities will include the following: • Managing the dermatology business on your territory, conducting calls with customers using a combination of face-to-face, remote and omnichannel marketing to achieve agreed sales targets and business objectives, • Drive sales growth through direct promotional activity, market access and advocacy development with stakeholders across primary care, • Development and maintenance of high-quality account plans, • Cultivate productive and collaborative relationships with key internal and external stakeholders to ensure sales success Leo provides first-class marketing support and you will have local responsibility for deploying additional resources such as PR and additional promotional channels to increase market share. You will get the opportunity to shape the future and help people with skin diseases live more fulfilling lives by advancing the standard of care. Successful candidates will have a proven track record in Key Account Management and be able to work well under pressure and to tight deadlines. In addition, you must be able to demonstrate strategic thinking and show drive, creativity, flexibility, commitment and strong interpersonal skills. We are also keen to hear from commercially minded graduate calibre candidates seeking their first role in Pharmaceutical sales. Excellent salary, competitive bonus and benefits. Please apply online or contact CHASE for further information on 0131 553 6644. Reference Number: 20579

Title: Contact Centre – Outbound Sales. Location: Glasgow City Centre – Office based.

Customer Service Assistant - Glasgow.Are you looking to work in a fun environment where confidence, energy, and a positive attitude are all you need? The rest we can teach you!.We have something fun for all the family to do, regardless of age.Our centres are fantastic places to visit, and even bette

It`s a telephone and Zoom based sales position, and you can also work from home always or in the majority as well if you want to instead of in the Glasgow office – but at the employers request applicants must still live within the local areas to be able to quickly meet as and when required and to

We are looking for an experienced IT Sales Account Manager for an excellent opportunity with a leading IT reseller in Glasgow. Applicants must have proven experience specifically within an IT reseller account manager / business development role and have been accountable for the full sales cycle, fro

Glasgow City Council's Customer Contact Centre (CCC) handles incoming telephone enquiries for Glasgow City Council and the Glasgow family.We invite applications for an exciting and varied role as a full-time (35 hours per week) Customer Service Advisor working within the busy CCC team.Working over 7

Regional Customer Services Manager Scotland West Region, Glasgow, G69 8GA Competitive salary + attractive benefits At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper. We are looking to recruit a Regional Customer Services Manager to join our team in the Scotland West region. The role of Regional Customer Services Manager will see you lead and direct the regional Customer Services function, ensuring high‑quality service delivery, effective workflow, and consistently positive customer outcomes across the full post‑completion customer journey. The role has overall accountability for operational performance, customer satisfaction, warranty and NHBC obligations, cost control, and continuous improvement across Customer Services administration, coordination, inspection, and field teams. RESPONSIBILITIES: • Take overall responsibility for the delivery of customer service quality and performance across the region., • Act as a senior point of authority on sensitive customer matters where commercial, reputational, or technical risk exists., • Lead and sponsor process improvement initiatives to improve service quality, efficiency, and workflow across the region., • Work closely with Production teams and subcontractors to improve build quality and reduce lead times for remedial works. REQUIREMENTS: • Proven experience in a senior Customer Services management role, ideally within construction or housebuilding., • Good working knowledge of NHBC standards, building regulations, and warranty obligations, • Ability to provide sound advice and leadership to Customer Services teams and contractors., • Determined, resilient, and self‑motivated. WHAT WE OFFER: • Competitive basic salary, • 26 days annual leave + public holidays + your birthday off, • Opportunity to earn 20% bonus, • Company car, or car allowance of £5,850 per annum

Hotel General Manager - Glasgow - 80k Are you an experienced Hotel General Manager ready to take the reins of a prestigious 4-star hotel in Glasgow? Our client, a well-respected Hotels brand, is on the lookout for a confident, personable leader to oversee daily operations, deliver exceptional guest experiences, and drive the hotel's success in a dynamic environment. In this role, you'll be responsible for managing staff, maintaining high standards of service, and ensuring the hotel runs smoothly and profitably. If you thrive in a leadership position and enjoy working in a vibrant, welcoming setting, this could be the perfect opportunity for you. • Proven experience as a Hotel General Manager, ideally within the 4-star sector, • Strong leadership and team management skills, with the ability to motivate and develop staff, • Excellent communication and interpersonal skills to foster positive guest relations, • Solid financial acumen, with experience managing budgets and maximising revenue, • Good understanding of health and safety regulations and hotel compliance standards, • Warm, approachable personality with a hands-on approach to problem-solving, • Knowledge of the Glasgow market and local industry trends is a plus This is a fantastic opportunity to lead a well-established hotel in an exciting city, enjoying a competitive salary package, a friendly working environment, and genuine career progression prospects. You’ll play a crucial role in shaping the guest experience while working with a dedicated team committed to excellence. If you’re ready to bring your leadership skills to a thriving hotel, we want to hear from you. Take the next step in your hospitality career and apply now. We look forward to helping you find your perfect role in Glasgow’s vibrant hotel scene.

Central Employment are working closely with an established and expanding full-service Digital Marketing Agency, based in Glasgow as they look to appoint a proven and knowledgeable PPC Account Manager. Glasgow based x 3 days a week, x 2 days from home Circa £35,000 DOE + benefits PPC Account Manager: Are you a data-driven PPC expert with a passion for delivering measurable results? We’re looking for a PPC Specialist to join our digital marketing team and drive performance across multiple platforms, reporting into the Head of Search. This is a key strategic role with hands-on responsibility for campaign planning, execution, optimization, and reporting. Key Responsibilities: • Lead and manage paid search campaigns across Google Ads, Microsoft Ads (Bing) specifically., • Plan, execute, and optimize PPC strategies to achieve ROAS, CPA, and lead generation goals., • Conduct keyword research, audience targeting, and competitive analysis., • Create compelling ad copy and creative briefs that drive engagement and conversions., • Monitor and analyze campaign performance using tools like Google Analytics, Ads Manager, and third-party reporting platforms., • A/B test ad variations, landing pages, and targeting strategies., • Provide regular performance reports and strategic insights to stakeholders., • Stay up to date on digital advertising trends, algorithm changes, and platform updates. Requirements: • 3+ years of experience in PPC campaign management., • Operated within a full-service digital marketing agency setting, • Proven track record of success across Google Ads, Microsoft Ads, • Strong analytical skills and proficiency with Google Analytics, Google Tag Manager, and reporting dashboards., • Experience managing large budgets and scaling campaigns profitably., • Ability to write compelling ad copy and understand creative performance metrics., • Strong attention to detail, organization, and project management skills., • Excellent communication and reporting skills.

Account Management Lead (SaaS) £37,000 - £45,000 + Bonuses Glasgow, Hybrid Full Time, Permanent My client is a global SaaS business who due to growth is looking to recruit an experienced leader passionate about servicing and retaining existing business. This is your chance to shape, lead, and elevate an Account Management function inside a fast-growing technology business that is investing heavily in its customers, its people, and its future. We are looking for a hands-on, people-first leader who thrives on developing high-performing teams, building structure, and turning customer relationships into real commercial growth. If you love getting stuck in, coaching individuals, improving processes, and driving results, this is the kind of role where you can genuinely make your mark. The role You will take ownership of a growing Account Management team and transform it into a proactive, commercially driven function. This is a role for someone who enjoys balancing leadership with delivery. You will be just as comfortable coaching your team as you are leading key customer conversations yourself. • Lead, develop, and inspire a small team of Account Managers, • Create a culture of accountability, performance, and continuous improvement, • Introduce structure, rhythm, and clarity across account management activities, • Design and implement a tiered approach to managing customers based on value and opportunity, • Drive revenue growth through upsell, cross sell, and expansion within the existing customer base, • Take ownership of key strategic accounts and lead high-value commercial discussions, • Improve how the team uses CRM, manages pipelines, and tracks performance, • Work closely with Sales, Marketing, and Operations to deliver a seamless customer experience, • Bring energy, ideas, and momentum into a function that is ready to evolve The candidate This role is about leadership, mindset, and impact. You might come from SaaS, technology, or a hardware-enabled business, but more importantly, you understand how to build teams, drive performance, and create scalable processes. • Has experience leading Account Management teams, • Is passionate about people and enjoys developing others to succeed, • Has a strong track record of driving account growth and retention, • Is hands-on and not afraid to roll up their sleeves, • Can bring structure to a growing function and improve how things are done, • Commercially aware and confident leading customer conversations, • Thrives in a fast-paced, evolving environment In return: • A genuine opportunity to shape and build a function, • Direct exposure to senior leadership and strategic decision making, • A business that is growing, ambitious, and open to new ideas, • Hybrid working model, • Competitive salary If you are an experienced Account Management leader who wants more ownership, more influence, and the chance to build something meaningful, this is worth a conversation. Apply today

Vacancy: Account Manager-UK-Glasgow Zoomlion has covered more than 100 countries and regions worldwide and has already made market arrangements to follow the Belt and Road initiative. Zoomlion products have been well sold to the markets in the Middle East, South America, Africa, Southeast Asia, Russia as well as many high-end markets in the USA, Europe and Australia. The company has subsidiaries in nearly 20 countries in East Asia, Southeast Asia and Europe, etc., also industrial and technological parks in Italy, Germany, India, Brazil and Belarus as well as more than 50 resident offices around the world. Zoomlion is ranked 4th globally in the machinery manufacturing industry. Responsibilities • Visit end customers and companies, establish, maintain and update customer files in database system, • Responsible for public relationship development, build and keep reliable relationship with clients, • Spot business opportunities and follow up with the orders, • Collect project information and promote sales, analyze competitor information, • Develop sales plan and implementation plan together, complete sales targets, • Participate in commercial negotiations for key projects to ensure that regional business objectives are met, • Support financing and collection work Qualifications • Familiar with local market, construction machinery knowledge on priority or Heavy machinery such as Excavator, Mobile Crane, Concrete, Tower Crane, Forklift, Foundation, Aerial Work Machinery, Mining etc., • Diploma and Bachelor Degree or above in marketing, Engineer major mechanical, electrical, international business, English or other relate filed., • Have skills for coordinate with leasing is preference, • Have the sense of responsibility and good communication skills, • Driving License: Driving license required Kindly email your CV to • Subject: Application for Account Manager-UK-Glasgow vacancy.

Title: Contact Centre – Outbound Sales Hours: Part Time Location: Glasgow City Centre – Office based Salary: £13.00 Plus Bonus Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. Role responsibility : Responsible for contacting patients who have shown interest in refractive treatments—including laser eye surgery and lens replacement. This role is all about converting warm leads into booked consultations by understanding patient needs and showcasing the value of our services. • Make outbound calls to patients who have enquired about refractive treatments., • Deliver an outstanding customer experience while identifying opportunities., • Consistently meet and exceed KPIs and conversion targets., • Building trust and rapport, Guiding patients through the consultation booking journey., • A driven individual with a target-focused mindset., • Experience in outbound sales or a high-contact customer service role., • Strong communication and persuasion skills., • Willingness to push yourself to meet and exceed performance goals., • State of the art, modern working environments, • 33 days annual leave (pro rata)*, • Free Breakfast and Subsidised staff canteen., • Free Laser Eye Surgery and Intraocular Lens Surgery, • Free eye tests, • Discounted prescription eye wear and sunglasses, • Generous Optical Express friends and family discount scheme, • Full training on refractive treatments and patient handling, • Clear progression routes for top performers Optical Express is an equal opportunities employer

🚀 We are growing! Our brand-new client is a leading tobacco company known for its commitment to quality products and excellent customer experience. We are now looking for a Customer Advisor with Azerbaijani to join our dynamic team and help us deliver outstanding support every day. In this role, you will be the first point of contact for customers, assisting them via email, chat, and phone 📩💬📞. Your day will be all about creating smooth and positive customer experiences, answering questions clearly, and making sure every customer feels supported. You will also get to learn the brand, products, and industry in detail so you can provide accurate and helpful information. Part of your job will be researching customer questions carefully and finding the right answers quickly and professionally 🔎. What we are looking for: • Excellent communication skills., • C1 Azerbaijani, both written and spoken., • Advanced English, both written and spoken., • Previous experience in customer service or a related field., • A customer-oriented mindset., • Good typing and computer skills, including MS Office., • Experience with CRM systems., • Strong attention to detail and accuracy., • The ability to work independently as well as in a team., • High school education. What you can expect from us: • Salary: €1,789.53 gross per month 💰., • Full-time role with shifts between 10:00 a.m. and 12:00 p.m., Monday to Sunday., • Monthly performance-based bonuses., • A convenient office location close to bus stations and the metro., • Fully paid training and onboarding to help you succeed from day one 🎓., • Continuous learning and development through Concentrix University., • Career growth support through professional development programs 📈., • Health and wellbeing initiatives., • Relocation support if needed, including accommodation and travel expenses ✈️., • Great extra benefits such as health and life insurance, Multisport card, transport allowance, bonus for important life events, paid leave for education, corporate discounts, company events, and more 🎁., • A referral bonus if you know someone perfect for the role. If you enjoy helping people, learning new things, and being part of a supportive team, this could be the perfect opportunity for you ✨

Title: Contact Centre – Outbound Sales Hours: Part Time Location: Glasgow City Centre – Office based Salary: £13.00 Plus Bonus Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. Role responsibility : Responsible for contacting patients who have shown interest in refractive treatments—including laser eye surgery and lens replacement. This role is all about converting warm leads into booked consultations by understanding patient needs and showcasing the value of our services. • Make outbound calls to patients who have enquired about refractive treatments., • Deliver an outstanding customer experience while identifying opportunities., • Consistently meet and exceed KPIs and conversion targets., • Building trust and rapport, Guiding patients through the consultation booking journey., • A driven individual with a target-focused mindset., • Experience in outbound sales or a high-contact customer service role., • Strong communication and persuasion skills., • Willingness to push yourself to meet and exceed performance goals., • State of the art, modern working environments, • 33 days annual leave (pro rata)*, • Free Breakfast and Subsidised staff canteen., • Free Laser Eye Surgery and Intraocular Lens Surgery, • Free eye tests, • Discounted prescription eye wear and sunglasses, • Generous Optical Express friends and family discount scheme, • Full training on refractive treatments and patient handling, • Clear progression routes for top performers Optical Express is an equal opportunities employer

Central Employment are working closely with an established and expanding full-service Digital Marketing Agency, based in Glasgow as they look to appoint a proven and knowledgeable PPC Account Manager.Glasgow based x 3 days a week, x 2 days from home.Are you a data-driven PPC expert with a passion fo

They currently require an Account Manager to service an existing base of key clients and generate a small percentage of new business accounts covering Glasgow, West & Central Scotland The Company * A market leading technology-based organisation operating in the property sector. Biggest home-grown

A growing insurance operations team is looking for a Complaints Specialist to take ownership of a key function within a modern, customer-focused claims environment. This role suits: • An experienced complaints or quality assurance specialist seeking full ownership and autonomy, • A senior claims professional looking to specialise and help build a function from the ground up What you’ll be doing: • Managing complaint investigations end-to-end, • Reviewing outcomes, customer journeys, and regulatory considerations, • Building and improving processes, templates, and workflows as the function develops, • Supporting operational teams with complaint handling best practice, • Identifying trends, root causes, and performance insights, • Working with internal stakeholders and external partners, • Maintaining accurate audit, compliance, and reporting standards What we’re looking for: • 2+ years’ experience in insurance complaints, QA, customer resolutions, or regulatory/compliance roles, • Strong written communication and decision-making ability, • Comfortable working independently in a fast-paced environment, • Data-aware with an ability to interpret trends and performance metrics, • Organised, proactive, and customer-focused mindset, • Leadership, coaching, or mentoring exposure is a plus, • Experience in scaling or evolving operational environments is beneficial What’s on offer: • Competitive salary, • Performance-related bonus, • Benefits package including healthcare and pension, • 28 days annual leave, • Strong progression opportunities, • Exposure to a modern, technology-enabled claims environment UK or Ireland work authorisation required. For a confidential discussion, feel free to message directly.

Proven experience in marine, offshore or crew travel using a GDS - ideally Amadeus trained but they will crossover from another GDS as long as you have the marine experience.

Responsible for handling customer queries, implementing customer contact strategy, identifying potential sales opportunities, implementing marketing strategies, and developing long term relationships with customers. Good marketing or sales skills.

If you have at least 18 months’ experience in a UK banking environment and strong customer service skills, this could be the perfect opportunity to develop your career as a Fraud Customer Service Advisor. As a Fraud Customer Service Advisor, you’ll play a vital role in protecting customers from

Customer Service Agent - Glasgow (City Park).Full-Time | Permanent | £26,000 - £28,500.Ready to step into a role where you genuinely make a difference every single day? We're looking for.This is more than just a job - it's your opportunity to protect customers, outsmart fraudsters, and build a rew

Customer Service Advisor - Move from Hospitality to an Office-Based Role!.Are you looking to step away from hospitality and into a stable, office-based role? We are hiring.Customer Service & Admin Advisor.Speaking with students over the phone (not sales-based and not on the phone all day).Respon

Customer Service Administrator. Join a well-regarded residential property and housebuilding organisation as a Customer Service Administrator within the Customer Experience team.

Temporary Customer Service / Property Support Assistant.We are recruiting a customer-focused and organised individual to support the day-to-day operations of a residential property, helping to deliver an excellent experience for residents and visitors.Key Duties & Responsibilities.Deliver a cons

Client Services Account Manager.An exciting opportunity for a client-focused professional to manage key accounts within the construction and building products sector, supporting client relationships, project coordination and service delivery across architects, contractors and developers.If you’ve

Delivering excellent customer service across every interaction. Educating customers about our full range of products and services (training provided). As part of the team, you'll help customers manager and service their policies.

Banking & Financial Services.Contract: Permanent, Full Time (40hrs), between the hours of 8am - 8pm, Monday to Saturday (must be fully flex).Start Dates: Various from 1 of June onwards.My client delivers an outstanding customer experience, at every single opportunity, as a result of their commit

Customer Service Advisor – Contact Centre (Central Glasgow).We’re looking for motivated Customer Service Advisors to join our growing contact centre team based in central Glasgow.Shifts between 10:00am – 11:00pm.First 3 months: latest finish 7:00pm.Office-based in central Glasgow for first 3 m

Customer Service Advisor Banking.Training: 2 weeks on-site in Glasgow, Monday-Friday 09:00 - 18:00.Operational hours after training: On-site: 10:00 - 19:00.After 3 months: Fully Remote Working, with shifts between 10:00 - 23:00 Monday-Sunday.Looking to take the next step in your banking career? We'r

Accurate data entry and processing.

Part-Time | 12-Month Fixed-Term Contract.Vouchers awarded for star performance.Free tea and coffee available onsite.We're looking for enthusiastic.This is a fantastic opportunity to grow your professional skills in a structured, process-driven environment, supporting a high-performing team committed

Huntswood is working with a leading financial institution to enhance their investment banking customer experience and we're looking for knowledgeable & confident customer service agents for this great opportunity. A strong background in customer service within financial services or banking. In t

You’ll be the on-site Account Manager for a busy food manufacturing client, located in Glasgow leading a small office team and supporting around agency workers.Responsible for the smooth running of all the shifts.Supporting the client with Recruitment solutions and expectations.Must have on site r

Handling customer enquiries across phone, email, live chat, and web channels • Managing customer queries from initial contact through to resolution • Processing orders and quotes accurately across multiple platforms • Communicating with customers regarding order updates, delays, and returns ��

Account Manager Glasgow | £28K Base + Uncapped Commission + £500 Guarantee (First 3 Months) Are you a relationship-builder who thrives on growing existing accounts rather than chasing cold leads? We're working with a high-growth, forward-thinking HR & Employment consultancy looking

B2B Telesales Account Manager Up to £35,000 DOE + high OTE We are looking for an experienced B2B Sales Executive for an excellent role selling data and contact sources with a Glasgow based company.Access to these products for your customers will allow them to put their services directly in fro

A family-owned, global mobility leader with a $39 billion turnover, nearly 90,000 team members, and operations in 95 countries.Led by CEO Chrissy Taylor, the third generation of the Taylor family, we’re built on a legacy that gives us the stability to focus on the long-term success of our people,

Customer Service Advisor Banking.Glasgow (City Park) - 3 months on site, then REMOTE WORKING!.Training: 2 weeks on-site in Glasgow, Monday–Friday 09:00 – 18:00.Operational hours after training: On-site: 10:00 – 19:00.After 3 months: opportunity for hybrid or home working, with shifts between 1

The role has overall accountability for operational performance, customer satisfaction, warranty and NHBC obligations, cost control, and continuous improvement across Customer Services administration, coordination, inspection, and field teams.

Position: Funeral Service Specialist Location: Jonathan Harvey Funeral Directors, Glasgow Job Type: Full-time, permanent Salary: £26,708.34 per annum plus commission (OTE: £2-3k per annum) We're looking for an empathetic and well-organised individual to join our team at Jonathan Harvey Funeral Directors as a Funeral Service Specialist (Level One). You'll be the first-person families speak to, offering reassurance and support while ensuring every detail is handled with care and professionalism. Based at our branch in Glasgow, you'll take pride in the day-to-day running of the branch, supporting families, ensuring high standards, and building trusted local relationships. To become the arranger of choice in your community, you'll also be trained to provide guidance on Funeral Plans and support with ceremonial duties when required. Why This Role Matters... Being a Funeral Service Specialist means playing a central part in one of life's most significant moments. You're often the first person a grieving family turns to, and your presence can shape how they remember the most difficult of days. Your Impact and Responsibilities... This role calls for empathy, confidence, and attention to detail. It's about guiding people through funeral arrangements with care, introducing them to the suppor...

Are you a Customer Service Executive, Fleet Controller or Hire Desk Coordinator looking for your next step in the truck and trailer rental world? This Customer Service Executive role is at the heart of keeping our fleet moving, ensuring vehicles are compliant, ready for hire, and delivering a seamle

Senior Guest Services Manager Job Description Location: Hotel Based Reports to: Hotel Manager Direct Reports: Guest Services Managers and Guest Service Agents About the role What will I be doing? We are looking for a Senior Guest Services Manager to delight our guests with amazing service all day, every day. As a Senior Guest Services Manager, you are responsible for managing operations of all Front Office and Food and Beverage outlets to deliver an excellent Guest and Member experience. Youll maximise financial returns, drive the development of your team, create and maintain a memorable guest experience, execute brand and/or company standards, and build awareness of the hotel in the local community. You will need to be able to communicate effectively and lead the team, be willing to get stuck in and present a professional and friendly face for the hotel. In addition, you will set high standards of performance, inspire staff to produce results and hold them accountable, thoroughly analyse complex information to make effective decisions and demonstrate sound commercial awareness. The Senior Guest Services Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be respo...