Trabajos 1 shift en EdinburghCrear alertas

Out of Hours - Senior Business Travel Consultant Location: Home Working Hours of Work: 4 shifts per week, typically 2 midweek and 2 weekend. Full-time permanent. Various shift patterns. Monday – Friday 1800-0830. Weekends and UK Bank Holidays A great opportunity to join a Global Travel Management company as an Out of Hours Business Travel Consultant. This role will support the travel operation out of hours by providing assistance to customers whose travel has been disrupted, or who need to make urgent travel bookings. Job requirements: • Answering calls and emails from clients in a polite, efficient, and professional manner, • Offering expert advice in all aspects of travel, • Maintain the outstanding level of customer service provided by the ‘day’ team., • Work as part of an efficient team, communicating effectively both internally and externally., • To issue, re-issue and perform re-calculations of international and domestic airfares., • Sourcing the best and most cost-effective worldwide routes booking all flights, rail, hotel, and all ground products, • Providing additional Quality Control to day team processes when call volumes permit. Provide ‘risk analysis’ of global travel news and communicate to Senior Management as appropriate Skills Required: • Knowledgeable in Native Sabre and Amadeus, • Experience within a TMC, • Excellent fares knowledge, Cat35 and Route Deals, • Excellent ticketing experience., • Fares & Ticketing Level 1 & 2 (or equivalent experience) essential, • Knowledge of Microsoft products, including Outlook, Word, and Excel, • Possess good geographical and product knowledge of destinations and airlines., • On the pulse with world events and likely travel implications, • Good organisational skills and excellent customer service & communicative abilities are essential., • Flexible approach and desire to think ‘outside of the box’ to provide innovative travel solutions in times of increased stress for our clients. If you are interested in this opportunity please reach out to

Astra is building mission-critical infrastructure for moving money at scale. Our platform processes billions in annual transaction volume with 99.9%+ uptime, powering real-time transfers, bank debits, card disbursements, and complex financial compliance systems. We provide APIs and automation tools that enable businesses to move money programmatically while maintaining strict regulatory requirements. At Astra, a Technical Account Manager is the first line of technical troubleshooting for our customers. This person will respond to inbound inquiries, investigate and resolve integration issues, aid in technical client configurations, and provide clear guidance and support to customers and internal teams. They will work hands-on in technical environments to trace errors, diagnose problems, and escalate when necessary. The role requires strong problem-solving skills, comfort with technical systems, and the ability to translate complex issues into clear solutions for customers. This role requires working hours of 12:00 AM – 9:00 AM Eastern Time (ET), providing overnight coverage for Astra’s platform and customers. This schedule aligns naturally with UK and EU business hours, making candidates in those time zones a strong fit. North American and other candidates are also welcome if they are committed to this shift. Serve as a front-line technical contact by answering customer support inquiries, troubleshooting integration issues, and payment ops. Partner closely with the Integrations team to support onboarding of new customers, helping them configure and validate integrations. Contribute to Astra’s knowledge base by writing and improving technical documentation, FAQs, and guides to streamline customer self-service. Collaborate with the Integrations and Engineering teams on new product solutions, providing feedback from customer interactions and assisting with testing and validation. Investigate issues and other technical environments, identifying root causes and escalating complex problems when necessary. Act as a bridge between customers and the integration and engineering teams, translating technical details into clear, actionable communication. 1–3 years of experience in a technical support, integration, or solutions engineering role (startup or fintech experience a plus). Familiarity with cloud platforms (preferably Google Cloud Platform) and comfort navigating logs, APIs, and technical tools. Strong troubleshooting skills and the ability to investigate and resolve integration or data flow issues. Excellent written and verbal communication skills — able to translate complex technical concepts into clear, customer-friendly explanations. Experience with support systems like Zendesk (or similar ticketing platforms). A collaborative mindset with the ability to work cross-functionally with Engineering, Product, and Customer Success teams. A proactive, detail-oriented approach and willingness to document solutions and processes for future use. Proactive mindset - you seek out ways to improve systems and enable others Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field — or equivalent practical experience. Monitoring: Experience with observability and alerting systems Proficiency with cloud platforms, ideally Google Cloud Platform (GCP) Understanding of APIs, data integrations, and common troubleshooting workflows Experience with ticketing systems (Zendesk, Jira, or similar) Comfort working with logs, SQL queries, and basic debugging tools Strong documentation skills for both internal and customer-facing materials Cloud Infrastructure: GCP (App Engine, Firestore, Cloud Functions, IAM, Pub/Sub, BigQuery) Infrastructure as Code: Terraform, CloudFormation, or similar CI/CD: GitHub Actions, CircleCI, or similar platforms Programming: Python, Go, Bash for automation and tooling Customer Trust: Be on the front line, ensuring Astra’s integrations run seamlessly and customers feel supported. Product Reliability: Investigate and resolve technical issues that directly impact uptime and performance. Onboarding Success: Play a critical role in providing integration support to ensure new customer launches are smooth, fast, and reliable. Knowledge Sharing: Create documentation and insights that empower customers and reduce friction. Feedback Loop: Bridge customer needs and engineering innovation to shape Astra’s future solutions. Competitive compensation with equity in a growing fintech company (note that international employees may have different tax treatment) Remote-first culture with flexible working arrangements Small team, big impact - your work directly shapes our entire platform infrastructure Professional growth - lead infrastructure decisions for a scaling fintech platform Modern tech stack - work with cutting-edge cloud technologies Mission-driven - build infrastructure that powers financial innovation Astra is a remote-first company hiring only within the U.S. We value thoughtful collaboration, clarity, and initiative. We’re proud to be an equal opportunity employer and are committed to building a diverse and inclusive team. We're looking for technically savvy individuals who are excited by complex systems problems and have the educational background and experience to handle sophisticated challenges. If you're passionate about building mission-critical financial infrastructure and want to have a direct impact on our technical direction, we'd love to hear from you.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ UK Remote | 💰£40,400 - £50,000 - | ✨ ⭐ Our Workforce Management team We're looking for an experienced and highly skilled Senior Forecast Analyst - Workforce Management (WFM) to join our team at Monzo. This pivotal role requires a forward-thinking individual with expertise in demand forecasting, volume modelling, and headcount planning to ensure optimal resource allocation across our customer operations and service teams. You'll be instrumental in using data-driven insights to predict business needs, mitigate risks, and present actionable strategies to senior leadership. As part of the Workforce Management team, you'll be responsible for creating and maintaining accurate volume and headcount forecasts, providing strategic guidance to leadership, and driving continuous improvement in forecasting methodologies. You'll work closely with cross-functional teams, including operations, finance, and customer service, to optimise workforce deployment, increase efficiency, and enhance overall business performance. 🔑 What you'll be doing • Volume & Headcount Forecasting: Develop advanced, data-driven volume and headcount forecasts using historical data, seasonal trends, business cycles, and other relevant factors. Deliver accurate forecasts across all business units to support operations and service delivery., • Forecasting Models: Design and implement sophisticated forecasting models that account for complex variables such as customer demand patterns, advisor availability, shift patterns, and external factors (e.g., market trends, seasonal events). You'll be skilled in modelling scenarios for various projects across different domains., • Executive Communication & Reporting: Prepare clear, concise, and actionable executive-level reports and presentations on forecast accuracy, trends, and resource requirements. Provide regular updates to senior leadership on forecast performance, insights, and any potential issues or risks. You'll also be able to produce documentation for senior stakeholders., • Data Analysis & Insights: Analyse large datasets, identify patterns and trends, and communicate key insights to stakeholders. You'll be proficient in using BigQuery and Looker to create visualisations and reports that inform decision-making., • Collaboration & Cross-Functional Coordination: Work closely with operations, people (HR), finance, and other departments to align forecasting models with company goals and initiatives. Provide recommendations to improve resource management and staffing levels based on forecast outcomes., • Continuous Improvement: Regularly evaluate the accuracy of forecasts and implement adjustments or enhancements to improve the quality of future predictions. Stay up-to-date with industry best practices, tools, and technologies to improve forecasting processes., • Capacity Planning: Work collaboratively with our capacity planning team and long-term forecasting strategic teams. You'll assist with short-term and long-term capacity planning efforts by translating forecasted volumes into actionable staffing requirements, ensuring service levels are met while optimising resource utilisation. 🤩 We’d love to hear from you if you have… • Demonstrable experience in workforce management, volume forecasting, and headcount planning, ideally in a fast-paced, high-growth environment (e.g., technology, customer support, operations)., • Expertise in WFM software and tools. Verint experience is preferred., • Strong proficiency in SQL, particularly with BigQuery., • Advanced Google Sheets skills (advanced formulas, pivot tables, and data analysis)., • A proven track record of creating and managing sophisticated forecasting models that drive business outcomes., • Experience presenting complex data to executive leadership and influencing decision-making through clear, strategic communication., • Excellent analytical skills with the ability to synthesise data, identify trends, and translate insights into actionable strategies. 💫 And even better if you have... • Familiarity with business intelligence and data visualisation tools, especially Looker., • Knowledge of workforce optimisation principles and methodologies., • Experience with scenario planning, resource modelling, and strategic capacity planning., • Strong interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams and senior executives., • The ability to work autonomously, manage multiple priorities, and thrive in a dynamic, fast-paced environment. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰£40,400 - £50,000 ➕ share options. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey 1) Application 2) Video Call with a recruiter 3) Take Home Task 4) 2x Interviews We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them _. Closing date for the role is Thursday 26th at 6pm. #LI-OH #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As a Customer Experience Team Lead at KatKin, you will be responsible for executing the vision and strategy for KatKin’s end-to-end customer experience. You’ll manage a team of 8-10 Cat Experts while leading ad hoc projects to enhance efficiency and service quality, all with an obsessive focus on a customer-first approach. Understanding the deep love and uncompromising nature of cat parents, you will inspire your team to bring that passion to every interaction—whether through calls, emails, or social channels. In a fast-paced environment, you will focus on coaching, development, and performance management to ensure that productivity and quality KPIs are consistently met. By facilitating ongoing training and fostering a positive team culture, you’ll collaborate with management to implement meaningful process improvements. Your role will also involve analysing customer and team behaviour to identify areas for enhancement and seeking inspiration outside of KatKin to drive innovative improvements. A key part of your mission will be to shift your team’s mindset to prioritise customer growth, encouraging a proactive approach to initiatives that enhance engagement and satisfaction. You will align team efforts with KatKin's core principles, continuously elevating our customer experience and helping cats everywhere live their best lives. Team Coaching & Development: Coach, motivate, and develop your team through regular one-on-ones and team meetings to ensure continuous growth. Operational Management: Oversee day-to-day activities, prioritising and assessing risks within existing processes to achieve service level agreements (SLAs). Team Culture: Leverage company methodologies, team feedback, and your own initiative to cultivate a positive team culture and boost morale. Performance Culture: Foster a performance-driven culture with an emphasis on self-ownership among team members. KPI Definition: Implement and monitor established KPIs and performance expectations set by senior management, ensuring alignment with overall business goals. Customer Support Leadership: Serve as a subject matter expert and first line of defence in troubleshooting operational issues, escalating as necessary and collaborating with relevant teams to ensure customers receive top-notch support and satisfaction. Customer Growth Initiatives: Shift the team's mindset to prioritise customer growth by encouraging a proactive approach to outbound initiatives that enhance engagement and satisfaction. Industry Awareness: Continuously gather insights from the pet care, customer experience, and startup sectors to understand best practices, sharing this knowledge with the team to enhance strategies and decision-making. Positive Change: Collaborate with management to identify and implement positive changes and efficiencies within the Customer Experience team. Customer Insights: Analyse trends in customer behaviour and identify opportunities to eliminate friction points. Team Leadership: You have a minimum of 1-2 years of experience managing a Customer Experience or Customer Care team, driving performance, and fostering growth. Training & Development: Proven ability to deliver effective onboarding and continuous training programs, ensuring team improvement and success. Performance & KPI Management: Experienced in setting and maintaining KPIs, consistently driving your team to meet or exceed productivity and quality standards. Analytical & Process-Oriented: You have strong analytical skills, using data to identify patterns, solve problems, and make informed decisions. You also seek out process improvements to enhance efficiency. Customer-Centric: You demonstrate strong emotional intelligence and a customer-first mindset, always striving for solutions that prioritise customer satisfaction. Prioritisation & Time Management: You understand the importance and urgency of tasks at hand, working collaboratively with fellow leads to achieve all your goals on time. Tech & AI Savvy: You embrace technological and AI advancements to improve team performance and operational effectiveness. Alignment with Core Principles: You align with KatKin’s core principles: Customer First, Think Big, Relentlessly High Standards, Never Give Up, and One Team. Career-Defining Opportunity: Play a pivotal role in scaling our brand quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and Perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to _: Can you describe your experience managing a Customer Experience or Customer Care team? What specific strategies did you implement to drive performance and foster growth? Can you provide an example of how you used data to identify a problem within your team or customer interactions? What actions did you take based on your findings? How do you prioritise tasks and manage time in a fast-paced environment? Can you share an example of a situation where you had to quickly adapt to changing priorities? Which DTC brand has delighted you the most, and what did they do? What specific actions or approaches made a lasting impact on you as a customer? (Optional) If you have a pet, how would your experience as a pet parent influence your approach to customer experience?

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍Location Remote in the UK | 💰 £24,750 to £29,625 + | ✨ (If you are based in London the minimum salary offer will be £27,250) Please reference any literature that you may refer to, as applications that are highly plagiarised and not your own work. e.g. ChatGPT, will be declined. Your Day to Day; Our Collections team are the financial health heroes at the core of Monzo. They are here to identify and support customers who may be struggling with debt, offering them compassion and options to help. They do this with their top notch understanding of Monzo’s award winning lending products, credit file details and something we call a ‘decisioning process’ - something we’ll teach you all about! You should apply if: • You are able to start on 13th April 2026 and able to attend 7 weeks training, Monday to Friday 9am - 5.30pm, • Prior experience in Collections, Debt Recovery or Customer Service within a contact centre environment experience would be advantageous, • Have a background supporting customers with vulnerability, • You’ll need to have a background supporting customers, • The ability to communicate with customers to the highest standard because we only want the best for them, • You can ask open questions to understand their situation, listen and provide solutions via our in-app chat, outbound and inbound calls and emails, • From time to time things are complex so a keen eye for detail and a high standard of work will really help in this team, • Understanding and keeping up to date with our regulatory obligations and ensuring these are fulfilled in our customer outcomes (in line with the FCA).Most importantly - you live and breathe people and customers like we do The interview process: Our interview process involves 3 main stages: • Please answer the application questions and the 4 scenarios within, • Recruiter Call - 30 minutes, • Competency-based Values and Role Specific Interview - 60 mins approx. ⏰ Your working life and shift requirements • Working hours fall within Monday to Friday 8am to 8pm and Saturday and Sunday 9am - 6pm (37.5 hours a week, remote working)., • Your shift pattern will vary on a weekly basis, but don't worry, we give you plenty of notice in advance., • You're guaranteed 1 full weekend off each month., • We'll guarantee time off on your birthday (if you want it). This will come from your regular holiday balance and provided you have enough to cover it. 🙌 What’s in it for you 💰 £24,750 to £29,625 ➕ plus stock options & benefits 📚£1,000 learning budget each year to use on books, training courses and conferences. ➕ Plus lots more! _. We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to falahahmad@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else. Please note we will close this role once we have enough applications for the next stages. Please submit your application asap to avoid any disappointment. #LI-REMOTE #LI-FA1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Salary: £25,000 per annum (£25,500 on probation pass) Role type: Permanent Location: Remote First with requirement to attend an office day in Peterborough once a month Reports to: Repairs Manager, Operations About Hometree Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, we are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption. We operate across three dynamic divisions: Financial Services: Here, you'll contribute to offering flexible financing options that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades. Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions. Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home. At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs. Key Achievements 🏆 £85m+ Capital Raised - We’ve raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs 🏆 6 Acquisitions - We've expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and installations energy services (GreenGenUK, Geowarmth, The Little Green Energy Company and IMS) 🏆 100k Homes Covered - We cover over one hundred thousand homes across the UK 🏆 280+ Employees - We have over 280 passionate employees transforming the industry across the Group, one home at a time The Role We’re looking for organised, proactive individuals who thrive in a fast-paced, evolving environment. The Repairs Team is central to our operations, managing customer repair requests across heating, plumbing, electrics, and appliances. Acting as the key link between customers, engineers, and suppliers, you’ll ensure issues are resolved efficiently and cost-effectively. While we work remotely, you’ll need to be based in or near Peterborough to attend monthly in-person team meetings. Shift patterns available Full time (37.5 hrs) 7.5 hour shifts on rotation, with working hours between 8:00-19:30 (including 1 full weekend in 3-4 on rotation). Responsibilities: Scheduling: Schedule appointments for engineers to attend customers’ properties to evaluate and resolve problems, liaising with both engineers and customers to find a suitable time. Inbound Calls: Take inbound calls from engineers on-site to assist them with their queries and provide live support. You might be required to take customer calls depending on the demand and the business requirements. Cost control process: Work through the cost control process with engineers, ensuring that repairs are completed efficiently and economically. Appointment scheduling: Check appointments are taking place as scheduled, and where they are not, update the customer and reschedule at the earliest opportunity. Assess engineer reports following the completion of a visit to determine next steps. Ordering: Order parts when needed, scheduling subsequent engineer visits where necessary to complete a fix. Outbound Calls: Make outbound calls to keep customers informed as to the status of their claim through each step until it has been resolved to their satisfaction, and communicate claim rejections to customers, explaining the reasons and exploring alternative solutions if applicable. Support: Support other operations teams when they reach out to get more information on repairs or claims. Collaboration: Work with our Network team to keep them informed about our engineers’ needs and requests and work with our Tech and Product teams to improve existing processes and tools and improve the automation of our processes. What we’re looking for Our ideal colleague will exhibit all of the following attributes: Experience: 12+ months working in a fast-paced Operations team with high volumes and multiple systems. Organisation: Highly organised and able to prioritise operational tasks for the best customer output. Initiative: A self-starter with a customer-centric mindset who gets a kick from resolving customers' problems. Decision-making: Confidence in making decisions and clearly communicating the reasoning and process behind the outcome. Discipline: Disciplined and organised with a keen eye for detail and an ownership mindset, ensuring no stone is left unturned in delivering great service. Multitasking: Enjoy multitasking and comfortable switching between calls, emails, systems, and tasks. Interpersonal skills: Strong interpersonal skills with an engaging and empathetic manner when communicating on the phone, in person, or in writing. Resilience: Resilient and able to handle difficult situations calmly and assuredly with customers over the phone, working to find the best outcome. Team player: Positive attitude, enjoys working collaboratively to resolve issues, and stays calm and focused on resolving the issue for customers and engineers. Extra Credit: Similar experience in insurance, maintenance and repairs company Our Recruitment Process: Please amend the below to the interview process you have for this role. Initial Call: Start with an introductory call with our Junior Talent Acquisition Specialist to discuss the role and your potential fit. (30 mins) Skills-Based Interview: Engage in a detailed discussion about your past experiences with our Repairs Manager (1 hr) Final Interview: Final interview with a member of senior management or our senior leadership team (30mins) We have an ever expanding list of benefits that currently includes: 33 days holiday inclusive of bank holidays pro rata plus your an extra day for your birthday Flexible remote working - with requirement to attend our Peterborough office on a monthly basis Free boiler & home emergency cover with Hometree plus 40% discount for friends & family Discounted gym membership across over 100 UK gyms (independent and chains) and free fitness, wellness and nutrition apps. £300 Home office allowance Support for your mental health and wellbeing via _ Menopause support from _, including friends & family access Cycle to work scheme Regular team socials including Summer and Winter parties. FCA Code of Conduct At Hometree, we prioritise ethical conduct and regulatory compliance. As a regulated financial services organisation, we operate under the strict guidelines and regulations set forth by the Financial Conduct Authority (FCA). We are committed to maintaining the highest standards of integrity and professionalism in all aspects of our business. As a prospective member of our team, you will be expected to fully embrace and adhere to the FCA Code of Conduct obligations. These obligations are designed to ensure the fair treatment of customers, the preservation of market integrity, and the promotion of healthy competition within the financial services industry. Equal Opportunity Employer At Hometree, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work. We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between.

HGV Class 1 (CE) Driver Leith, Edinburgh £16.00 per hour (PAYE) | Weekly Pay | Minimum 48 Hours per Week | Temp to Perm Opportunity Manpower Scotland is recruiting on behalf of a well-established and industry-leading client based in Leith, Edinburgh for an experienced HGV Class 1 (C+E) Driver. This is an excellent opportunity for a professional driver looking for long-term stability, varied work, and the potential to secure a permanent role following a successful temporary period. This position offers consistent work, a supportive transport team, and excellent long-term career prospects within a reputable operation. Working Hours & Pay Average 48-hour working week Start times usually around 6:00am Flexible start times to meet operational requirements Minimum 8 hours guaranteed per shift Participation in a weekend working rota Temp to perm opportunity after 12 weeks Pay Rate: £16.00 per hour (PAYE) Weekly pay Training & Development Initial training will be provided on HGV Class 2 (C) vehicles, including handballing duties, to ensure you are fully trained in the processes, delivery standards, and operational requirements of the role. During this period, you will gain full exposure to the end-to-end delivery process and build confidence in the operational enviro...

A fantastic opportunity for a Guest Services Manager to join our team at Kimpton Charlotte Square! You will earn £34,400.00 This assignment is based on a 4-on, 4-off shift pattern . Kimpton Charlotte Square Hotel brings together traditional Edinburgh architecture with an exciting and fresh indoor feel, offering our guests a modern luxurious stay. Welcoming locals to relax in our Garden area (a must visit), experiencing mouth-watering food in BABA restaurant, or guests from far and wide being pampered in our state-of-the-art Spa we cover it all! Whats in it for you as our Guest Services Manager: Becoming part of the IHG Hotels & Resorts family, one of the worlds leading hotel companies - which means global opportunities. Complimentary stay for you+1 in our Hotel upon successful completion of probation, generous discounts across our F&B outlets at Kimpton Charlotte Square and InterContinental Edinburgh The George, plus ...

MULTI-DROP VAN DRIVER / EDINBURGH We are recruiting reliable and professional Multi-Drop Van Drivers for beverage distribution deliveries acrossEDINBURGH This role involves delivering drinks and beverages to pubs, hotels and restaurants. Vehicles are pre-loaded, and a sack barrow is provided to assist with deliveries. Role: Multi-Drop Van Driver Contract Type: Permanent Shift Pattern: Tuesday to Friday Start Time: 06:00 08:00 AM Average Drops: 1015 per shift PAY Standard Rate Weekday (MonFri) Basic Hourly Rate: £13.25 Holiday Pay (Rolled Up): £1.83 Total Hourly Pay (Inclusive): £15.08 Overtime: Not applicable Weekend Work: Not required Pay Frequency: Weekly RESPONSIBILITIES / DUTIES Completing 1015 multi-drop deliveries per shift Delivering drinks and beverages to pubs, hotels and restaurants Using a sack barrow to assist with unloading Ensuring deliveries match stock manifests Providing professional face-to-face customer service Liaising with the central office where required Assisting with set-up at delivery locations when necessary Conducting daily vehicle checks EXPERIENCE / QUALIFICATIONS REQUIRED Minimum 1 year van driving experience (e...

Our hotel The Balmoral is located at Edinburghs most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotels majestic clock defines the citys skyline and since the day we opened in 1902, it has run three minutes fast to ensure our guests will never miss their train. Your key responsibilities Rocco Forte Hotels is a collection of iconic hotels that respects the individuality of the location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests. As a valued part of the Forte family, you will: Work alongside the Night Manager and be responsible for the other Night Team Members Help to ensure the seamless running of the overnight Front Office Be the first point of contact for our guests during the night shift with the highest level of customer service Be responsible for creating a memorable and personalised experience for all our guests from arrival to departure Complete the night audit procedures, ensuring accuracy of reports for handover Deliver a discreet service that exceeds the exceptional standards set by The Balmoral, a Rocco Forte Hotel Proven experience in a front office supervisory role, preferably in a luxury hotel environment, is preferable, but not essential...

?? Class 1 (C+E) Drivers - Edinburgh Blue Arrow Bellshill Looking for steady, well-paid driving work? We're recruiting Class 1 Drivers for a busy logistics site in Edinburgh - immediate starts available! ?? Pay & Benefits • £17.60 - £19.36 per hour (depending on start time), • Weekly pay (PAYE), • Holiday pay accrued alongside earnings, • Minimum 8-hour shift guarantee, • Ongoing, consistent work ? Shifts Available • 24/7 operation, • Days, backs & nights available, • Flexible start times to suit you, • Trunking only - no handball ? Requirements • Valid Class 1 (C+E) licence, • Minimum 6 months experience, • Valid CPC & Digital Tacho card, • Max 6 penalty points, • No DD, DR or IN endorsements ?? Apply Today Call Andy at Blue Arrow Bellshill on: 01698 747024 (Option 2) or apply online now! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people. AMRT1_UKTJ ...

HGV Class 1 (CE) Driver Leith, Edinburgh £16.00 per hour (PAYE) | Weekly Pay | Minimum 48 Hours per Week | Temp to Perm Opportunity Manpower Scotland is recruiting on behalf of a well-established and industry-leading client based in Leith, Edinburgh for an experienced HGV Class 1 (C+E) Driver. This is an excellent opportunity for a professional driver looking for long-term stability, varied work, and the potential to secure a permanent role following a successful temporary period. This position offers consistent work, a supportive transport team, and excellent long-term career prospects within a reputable operation. Working Hours & Pay • Average 48-hour working week, • Start times usually around 6:00am, • Flexible start times to meet operational requirements, • Minimum 8 hours guaranteed per shift, • Participation in a weekend working rota, • Temp to perm opportunity after 12 weeks Pay Rate: • £16.00 per hour (PAYE), • Weekly pay Training & Development Initial training will be provided on HGV Class 2 (C) vehicles, including handballing duties, to ensure you are fully trained in the processes, delivery standards, and operational requirements of the role. During this period, you will gain full exposure to the end-to-end delivery process and build confidence in the operational enviro...

Description Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. Military & Elite Athlete 2026 Talent Placement - Workplace Lead September 2026 Intake Location: UK wide. Hybrid with regular travel to office sites required. For example: Leicester, Stockport, London, Windsor, Reading Length of Placement : 12-month Fixed Term Contract with significant potential to roll off into a Permanent role A programme designed to help you thrive during career transition We're delighted to open applications for our Military & Elite Athlete Talent Placement Programme - September 2026 Intake . This programme is designed to support you as you transition into a new career. Whether you're leaving the Armed Forces or finishing an elite sporting career, we welcome the experience, discipline and resilience you bring. You'll gain hands on experience in a FTSE100 organisation, receive tailored support, and join a community that values who you are and what you can offer. We have five placement roles available, and Workplace Lead role is one of them What you'll do: As a Workplace Lead, you'll enable the performance and growth of Centrica by combining workplace transformation delivery with strong operational leadership across a portfolio of sites. The role ensures workplaces are not only safe and functional but actively managed as a performance enabler for collaboration, connection and productivity. This is a hands-on, high-impact role operating across two critical dimensions: 1. Transformation Delivery: Deliver workplace change programmes (moves, refurbishments, new concepts, employee experience improvements), embed new ways of working and support colleagues through change journeys 2. Operational Delivery: Own the day-to-day performance of the workplace environment, resolve issues, optimise services and drive consistency This combination reflects Centrica's shift to an outcome-led workplace model, where workplace is managed as a system-not just a set of buildings Key Accountabilities: Transformation & Change Delivery: Deliver workplace change activity across assigned locations, ensuring safe, smooth and high-quality implementation Translate workplace strategy into practical delivery, embedding standards, concepts and colleague journeys Support change readiness, communication and adoption of new ways of working Operational Leadership & Performance: Take accountability for workplace outcomes across a defined portfolio (experience, utilisation, service performance) Establish a strong operational rhythm (issues, escalation, communications, stakeholder engagement) to ensure consistency and pace Identify risks, resolve issues quickly and ensure workplace readiness at all times Insight & Continuous Improvement: Use data, feedback and observation to identify improvement opportunities Drive continuous improvement in workplace processes, experience and service delivery Support the move from reactive issue management to proactive optimisation Supplier & Partner Management: Work closely with FM partners & suppliers to ensure delivery against agreed standards & SLAs Monitor performance, challenge where required & escalate issues to achieve outcomes Ensure services support the intended workplace experience and ways of working Stakeholder Engagement & Influence: Build strong relationships with business leaders, People teams and enabling functions Act as a credible, trusted interface between Workplace and the business Influence decisions, align stakeholders and ensure workplace supports business outcomes Digital & Behavioural Adoption: Support the adoption of workplace technology, tools and digital solutions Reinforce behaviours that maximise the value of workplace investment Help colleagues & leaders understand how to use space, tech & time together effectively You'll also live our values: Courage, Care, Delivery, Agility and Collaboration What we're looking for: We're looking for potential, not perfection. You don't need to meet every requirement to apply: We'd love to see: Experience delivering change projects or operational improvements in a complex organisation Strong operational capability-run and prioritise across multiple activities and stakeholders Excellent communication and stakeholder management skills Ability to translate strategy into practical delivery Proven track record of delivering outcomes that improve experience, quality or efficiency Comfortable working in ambiguity and fast-paced change environments Experience in workplace, estates, facilities, operations or service environments Experience of working with suppliers or external partners Experience in matrix environments High levels of ownership and accountability A collaborative and inclusive mindset An ability to balance strategic intent with operational delivery Someone who is results-oriented, pragmatic and resilient On placement you'll also have a dedicated business mentor , opportunities to meet senior leaders, and plenty of support to settle into your role. Who the programme is for. This placement is open to: Military Service Leavers : leaving the Forces or within the 2-year CTP window at application Elite Athletes : international competition experience and/or professional UK sports experience within the last three years We recognise excellence: We want you to feel included, supported and able to succeed. On placement you'll receive: Real project & transformation experience in a FTSE100 organisation £50,000 salary for the 12month placement A dedicated mentor to help you build commercial skills Flexible working and travel to office locations only when collaboration is needed Access to our Employee Networks A Buddy from our Ex-Military or Athlete communities For Service Leavers: the chance to begin placement during your final four resettlement weeks How to apply: Please upload one document (Word or PDF) that includes: 1. Personal Statement (max 750 words). Tell us: Which placement role you're applying for How your skills, experience, capabilities and personal qualities align to the role 2. CV (max 2 pages). Highlight your: Transferable skills related to the role & your key achievements Qualifications Military or elite athletic experience Key dates: Application deadline: midnight Wednesday 1st July Screening Interviews - online: Will take place in June - mid July Business Area Interviews - face to face: July and August at one of our office locations Placement Start Date: You must be able to start on Wednesday 30th September If you need any reasonable adjustments during the process, please let us know - we're happy to support you. Not available in September 2026? We'll also be offering placements in March 2027, June 2027 and September 2027. The application process for March will likely open in November. Why should you apply? We're not a perfect place - but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we're a great place to work and what being part of more means for you. https://www.morethanacareer.energy/centrica If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey. TPBN1_UKTJ

7.5T (C1) Driver Edinburgh Tired of unpredictable shifts? Looking for clean, straightforward driving with solid weekday and weekend hours? Weve got exactly that. Pertemps is recruiting experienced 7.5T (C1) Drivers for Royal Mail in Edinburgh offering reliable, work with great pay and no long-term commitment. The Job: Clean, modern vehicles Well-run depots with organised operations Monday to Friday shifts (weekends optional if you want extra hours) Shifts That Work for You: Morning / Afternoon / Nights Available Average shift: 78 hours Rotas planned a week ahead Immediate starts available Ongoing, year-round work Ideal if you want structure, routine, and to actually plan your life. What Youll Get: £16.53 £26.21 per hour Weekly or monthly pay your choice Holiday pay & pension Full-time, part-time, or ad-hoc shifts Free parking & onsite canteen What You Need: 1. Valid 7.5T (C1) licence (2+ years) 2. 180+ days proven commercial driving experience 3. CPC & Digital Tacho Card are essential 4. Max 6 points (no major endorsements) 5. Good knowledge of drivers hours & regs...

Counterbalance Forklift & Warehouse Operative Leith, Edinburgh £14.00 per hour | Weekly Pay | 6-Month Temporary Contract | Potential for Extension or Permanent Opportunity Manpower Scotland is recruiting on behalf of a well-established manufacturing client based in Leith, Edinburgh for a Counterbalance Forklift & Warehouse Operative. This is an excellent opportunity to join a respected and long-standing employer within a busy warehouse and logistics operation. Initially offered as a 6-month temporary contract, there is potential for the role to be extended or become permanent depending on business requirements and individual performance. This position is ideal for someone who enjoys a varied role, combining forklift operation with hands-on warehouse duties in a fast-paced environment. Working Hours & Pay Training Period: • Monday to Friday, • Standard day shift hours Following Training: • Rotating weekly shifts, • Week 1: 06:00am - 2:00pm, • Week 2: 2:00pm - 10:00pm Pay Rate: • £14.00 per hour, • Weekly pay The Role This is a mixed role involving both Counterbalance Forklift Truck operation and general warehouse duties. The successful candidate will be responsible for supporting the efficient movement, storage, and d...

Warehouse Operative - Retail Line Leith, Edinburgh £13.00 per hour | Weekly Pay | 6-Month Contract | Potential Future Permanent Opportunities Manpower Scotland is recruiting on behalf of a well-established client based in Leith, Edinburgh for a Warehouse Operative to join their busy retail line operation. This is an excellent opportunity to become part of a fast-paced warehouse environment with a respected employer. This role is offered as an initial 6-month contract. While there is no guarantee of a permanent position, successful candidates may be considered for future permanent opportunities as they arise within the business. This position is ideal for individuals who enjoy hands-on work, thrive in a busy environment, and take pride in maintaining high standards of accuracy and productivity. Working Hours & Pay Shift Pattern: Monday to Friday Constant Back Shift 2:00pm - 10:00pm Pay Rate: £13.00 per hour * Weekly pay The Role As a Warehouse Operative, you will play a key role in supporting the efficient running of the retail line and warehouse operation. The role involves a variety of warehouse tasks and requires a proactive, hands-on approach. Key responsibilities include: 1. Working on a busy retail production li...

Counterbalance Forklift & Warehouse Operative Leith, Edinburgh £14.00 per hour | Weekly Pay | 6-Month Temporary Contract | Potential for Extension or Permanent Opportunity Manpower Scotland is recruiting on behalf of a well-established manufacturing client based in Leith, Edinburgh for a Counterbalance Forklift & Warehouse Operative. This is an excellent opportunity to join a respected and long-standing employer within a busy warehouse and logistics operation. Initially offered as a 6-month temporary contract, there is potential for the role to be extended or become permanent depending on business requirements and individual performance. This position is ideal for someone who enjoys a varied role, combining forklift operation with hands-on warehouse duties in a fast-paced environment. Working Hours & Pay Training Period: Monday to Friday Standard day shift hours Following Training: Rotating weekly shifts Week 1: 06:00am - 2:00pm Week 2: 2:00pm - 10:00pm Pay Rate: £14.00 per hour * Weekly pay The Role This is a mixed role involving both Counterbalance Forklift Truck operation and general warehouse duties. The successful candidate will be responsible for supporting the efficient movement, storage, and d...

• Role: Corporate Mobile Receptionist Location: Scotland and Newcastle Contract type: Full-time, Permanent * Hours: 40 per week (Monday-Friday, with a shift rota between 7 AM and 9 PM; flexibility required based on business needs). Opportunities for overtime and weekend work available upon request and based on business availability We are looking for a Network Team Ambassador to join our Rapport Network Team to cover predominantly Edinburgh but also other parts of Scotland and Newcastle. Our Network Team plays a crucial role in supporting over 100 locations, stepping in during operational absences, such as vacations and training sessions. This position is perfect for receptionists who seek diversity and excitement in their work. You will gain exposure to various operations and teams, and we will provide comprehensive training on systems and procedures before assigning you to a site. While the role can be challenging, you will be part of an inclusive, innovative business that values teamwork. Main responsibilities 1. Fulfilling multiple roles across the Rapport portfolio (e.g., receptionist, concierge, lobby host, helpdesk) 2. Addressing guest requests promptly and courteously, ensuring all needs are met efficiently 3. Professionally managing all incoming and outgoing...

Description Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. Military & Elite Athlete 2026 Talent Placement - People Operations Lead September 2026 Intake Location: UK wide. Hybrid with occasional office travel for collaboration and team meetings. For example: Leicester, Stockport, London, Windsor, Reading Length of Placement: 12-month Fixed Term Contract with significant potential to roll off into a Permanent role. A programme designed to help you thrive during career transition. We're delighted to open applications for our Military & Elite Athlete Talent Placement Programme - September 2026 Intake. This programme is designed to support you as you transition into a new career. Whether you're leaving the Armed Forces or finishing an elite sporting career, we welcome the experience, discipline and resilience you bring. You'll gain hands on experience in a FTSE100 organisation, receive tailored support, and join a community that values who you are and what you can offer. We have five placement roles available, and People Operations Lead role is one of them What you'll do: As a People Operations Lead, you'll lead and deliver critical People Operations transformation activity whilst providing high-quality operational leadership across core HR services, ensuring a consistent, efficient and colleague-centric experience. It's an exciting role and no two days will be the same. This role combines: Transformation delivery: aligned to the Future Operating Model and technology roadmap Operational leadership: across Employee Relations (ER) processes and case management Capability build: including establishing a dedicated Investigations Team The role directly supports Centrica's shift to: A tech-enabled, data-driven People Operations function A consistent, scalable ER and case management model A proactive approach to colleague relations and experience During your placement, you will: Take on a high-impact, hands-on role and operate across three interconnected domains. These are: 1. Operating Model Transformation: • Support design and implementation of the Future People Operations model, • Translate strategic design into practical, workable processes and structures, • Drive standardisation, governance, and clear ownership across services 1. Technology & Process Transformation: • Lead delivery of People Operations technology changes, • Simplify and digitise colleague and manager journeys, • Embed automation, workflow consistency, and data insight 1. Operational Delivery & ER Capability Build: • Provide leadership across day-to-day People Operations activities, • Establish and operationalise a central Investigations Team, • Strengthen ER case handling, governance, and consistency You'll also live our values: Courage, Care, Delivery, Agility and Collaboration What we're looking for: We're looking for potential, not perfection. You don't need to meet every requirement to apply: We'd love to see: Experience of HR / People Operations / ER environments Operational delivery in complex organisations Strong process design and improvement capability Ability to translate strategy into practical delivery and lead change in ambiguous environments Strong stakeholder engagement and communication skills High levels of ownership, accountability and resilience Experience operating in structured, high-accountability environments Leading teams through change or transformation Problem solving and decision-making capability Ability to work across multiple priorities and stakeholders An interest in People transformation and Technology & operational improvement This role offers: Exposure to enterprise-level transformation Experience in building and scaling operational capabilities Opportunity to lead real organisational change Development of strategic, operational, and people leadership capability On placement you'll also have a dedicated business mentor, opportunities to meet senior leaders, and plenty of support to settle into your role. Who the programme is for. This placement is open to: • Military Service Leavers: leaving the Forces or within the 2-year CTP window at application, • Elite Athletes: international competition experience and/or professional UK sports experience within the last three years We recognise excellence: We want you to feel included, supported and able to succeed. On placement you'll receive: Real project & transformation experience in a FTSE100 organisation £50,000 salary for the 12month placement A dedicated mentor to help you build commercial skills Flexible working and travel to office locations only when collaboration is needed Access to our Employee Networks A Buddy from our Ex-Military or Athlete communities For Service Leavers: the chance to begin placement during your final four resettlement weeks How to apply: Please upload one document (Word or PDF) that includes: 1. Personal Statement (max 750 words). Tell us: • Which placement role you're applying for, • How your skills, experience, capabilities and personal qualities align to the role 1. CV (max 2 pages). Highlight your: • Transferable skills related to the role & your key achievements, • Qualifications, • Military or athletic experience Key dates: • Application deadline: midnight Wednesday 1st July, • Screening Interviews - online: Will take place in June - mid July, • Business Area Interviews - face to face: July and August at one of our office locations, • Placement Start Date: You must be able to start on Wednesday 30th September If you need any reasonable adjustments during the process, please let us know - we're happy to support you. Not available in September 2026? We'll also be offering placements in March 2027, June 2027 and September 2027. The application process for March will likely open in November. Why should you apply? We're not a perfect place - but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we're a great place to work and what being part of more means for you. https://www.morethanacareer.energy/centrica If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey. TPBN1_UKTJ

Residential Worker Residential Family Support Service Location: Edinburgh Hours: Full-Time, 37 hours per week Shift Rota (including weekends, lone working, and sleep-ins) Salary: £27,397.00 per annum + Overtime Opportunities + Sleep-ins Contract: Fixed Term (12 Months) About the Role: 21HSC are recruiting for a Residential Worker on behalf of a well-established charitable organisation providing residential and community-based support to children, young people, and families. This opportunity is based primarily within a small residential setting supporting up to three mothers and their babies at any one time. The service provides guidance and practical support to help mothers strengthen attachment and bonding with their babies, develop independent living skills, and improve health and wellbeing outcomes for both parent and child. The successful candidate will work closely with mothers, babies, families, social work, health professionals, and partner agencies to ensure strengths-based, trauma-informed support is delivered while maintaining the safety and wellbeing of children. This is an exciting opportunity to join a passionate and values-driven team adapting services to meet evolving care standards and improve outcomes for families. Role and Responsibilities: 1. Provide direct suppo...

JOB TITLE: IT Service Desk Support Analyst START DATE: 1st September PAY: £15.81 per hour LOCATION: Edinburgh Sighthill North HOURS: Full Time, 35 hours per week WORKING PATTERN: Our work style is hybrid, which involves spending at least 2 days per week, or 40% of your time, in the office. You'll work 35 hours per week across Monday to Friday, with shift rotations between 7:00am and 7:00pm. The current rotation includes 4 weeks of early shifts (finishing between 2:30pm and 5:30pm) and 1 week of late shifts (finishing between 6:00pm and 7:00pm). You'll also work 1 Saturday in every 5 weeks. Shifts are provided at least 4 weeks in advance, helping you plan your work-life balance. About this opportunity We are looking for customer-focused individuals with a passion for technology and delivering outstanding service to join our in-house IT Service Desk team. As a Colleague IT Service Desk Support Analyst, you'll be the first point of contact for colleagues across Lloyds Banking Group, providing support and guidance on a wide range of IT-related issues. You'll play a key role in helping colleagues resolve technical problems quickly and efficiently while delivering an exceptional customer experience. This role is ideal for someone who enjoys troubleshooting, problem-solving, and helping others. It also offers a fantastic opportunity to gain exposure to the IT infrastructure, support processes, and continuous improvement initiatives that support one of the UK's largest banking groups. You'll build strong relationships with colleagues across the organisation while working closely with a broad range of internal IT teams. Day to day, you'll be: Providing outstanding customer service and support to colleagues across the business. Acting as the first point of contact for IT-related queries via phone and online channels. Taking ownership of incidents and service requests through to resolution. Diagnosing and troubleshooting technical issues in a professional and efficient manner. Supporting colleagues working both remotely and in office environments. Building rapport quickly to gather relevant information and identify solutions. Maintaining accurate records and ensuring a high standard of service delivery. Identifying opportunities to improve customer journeys and service processes. Delivering support with empathy, professionalism, and attention to detail. Why Lloyds Banking Group? Join us and become part of a team that helps keep colleagues connected and productive every day. As well as gaining valuable exposure to a wide range of technologies and support functions, you'll work alongside experienced professionals in a collaborative environment that supports development and career progression. Benefits Hybrid working model with approximately 60% home working and 40% office-based working. Comprehensive training and ongoing support. Exposure to a broad range of IT systems and technologies. Opportunity to develop technical and customer service skills. Career progression opportunities within Lloyds Banking Group. Weekly pay. Online payslips. Dedicated aftercare team. Annual leave allowance. Employee Assistance Programme. Access to Able Futures. Eyecare vouchers. Access to Boost benefits including shopping discounts, attraction tickets, and services. Smart Spending App. Workplace Pension Scheme. What you'll need PreviousIT support experience is essential. Experience supporting users on Windows Operating Systems. Strong troubleshooting skills across Microsoft Office 365/Office 2016 applications, including Outlook, Word, Excel, and PowerPoint. Experience using Microsoft Azure and Active Directory. Knowledge of the Microsoft Managed Device (MMD) environment/platform. Experience supporting both office-based and remote colleagues, including home network and peripheral connectivity issues. Strong communication and customer service skills. Excellent attention to detail. The ability to build rapport quickly and gather information effectively. A proactive mindset with a focus on continuous improvement. Strong problem-solving and analytical skills. About working for us Our focus is to ensure we're inclusive every day and build an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and launch a dedicated Working with Cancer initiative. That's why we especially welcome applications from under-represented groups. We're disability confident. If you'd like reasonable adjustments to be made to our recruitment processes, just let us know. If you're excited by the thought of becoming part of our team, apply today. We'd love to hear from you! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Summary Job Title: Customer Service Assistant Location: Edinburgh Ettrick House Contract : Temporary - Ends 31st December 2026 Start Date: 13th July 2026 Working Pattern: Monday - Friday 8am-6pm shift rotation, 1 Saturday every 4 weeks 9am - 4pm with day off during the week in lieu Pay Rate: £14.40 per hour Hybrid Working: Office based 5 days per week, for initial 6 months, then 3 days a week from home (subject to eligibility and manager sign off). About the Opportunity: Do you have a curious attitude and a passion for being part of a successful team? If so, we would love to hear from you! Lloyds Banking Group are recruiting now for Customer Service Assistants to join their Homes Operations Mortgages New Business Team Based in or contact centre, the nature of this role to provide an enhanced service to our Multi Brand Mortgage Brokers & Mortgage Advisors on a range of mortgage products over the phone. The core purpose of the role is to support our customer journey of 'Help me own a Home'. As part of the team, you will be taking incoming calls from our valued customer base and providing the highest level of service through a breadth of decision-making across multiple brands. Key Responsibilities: Case ownership including liaising with a wide range of customers on products, brands, propositions, and systems. Acting as first point of contact via phone to a large customer base. Using your judgment to make complex decisions. Building strong relationships with brokers. Deliver a positive customer experience in colleague and customer interactions by phone, email or letter. Accurately calculate affordable lending on complex scenarios. Support affordability requests. Identifying and raising ideas for continuous improvement to enhance the customer and colleague experience by adding new value to the end-to-end process. About our client: Lloyds Banking Group is focused on ensuring inclusivity and building an organisation that reflects modern society and celebrates diversity in all its forms. With great colleagues and a multitude of career opportunities, you'll find a supportive and inclusive environment where you can thrive. Requirements: Able to adapt to new challenges Highly curious and enjoys exploring beyond the original question to unearth customer insights and identify improvements. Ability to work at pace and can successfully deliver against targets. Strong Customer Service skills as well as excellent verbal communication when sharing ideas and proposals for improvements. Benefits: Location close to public transport links Free onsite parking Flexible benefits to suit your lifestyle, such as discounted shopping, attraction tickets and travel. First-class support and training for all colleagues Opportunity for growth within the company Well-being Support through dedicated Apps and Employee Assistance Programme Holiday allowance Weekly pay At our client's organisation, we are committed to fostering an inclusive and diverse workplace. We celebrate individuals from all backgrounds, cultures, and identities, and welcome applications from under-represented groups. We are disability confident and can make reasonable adjustments to our recruitment processes upon request. If you are excited about the opportunity to join our client's team as a Mortgage Consultant and make a difference in the lives of our customers, we want to hear from you. Apply now and take the next step in your career! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you

Counterbalance Forklift & Warehouse Operative Leith, Edinburgh £14.00 per hour | Weekly Pay | 6-Month Temporary Contract | Potential for Extension or Permanent Opportunity Manpower Scotland is recruiting on behalf of a well-established manufacturing client based in Leith, Edinburgh for a Counterbalance Forklift & Warehouse Operative. This is an excellent opportunity to join a respected and long-standing employer within a busy warehouse and logistics operation. Initially offered as a 6-month temporary contract, there is potential for the role to be extended or become permanent depending on business requirements and individual performance. This position is ideal for someone who enjoys a varied role, combining forklift operation with hands-on warehouse duties in a fast-paced environment. Working Hours & Pay Training Period: Monday to Friday Standard day shift hours Following Training: Rotating weekly shifts Week 1: 06:00am - 2:00pm Week 2: 2:00pm - 10:00pm Pay Rate: £14.00 per hour Weekly pay The Role This is a mixed role involving both Counterbalance Forklift Truck operation and general warehouse duties. The successful candidate will be responsible for supporting the efficient movement, storage, and dispatch of products throughout the site. Key responsibilities include: Loading and unloading vehicles using a Counterbalance Forklift Truck. Moving stock safely and efficiently throughout the warehouse and production areas. Picking and packing orders accurately. Wrapping and preparing pallets for storage and dispatch. Carrying out stock movements and inventory checks. Using handheld scanners and tablets to track stock and update warehouse systems. Ensuring products are stored correctly and stock locations are maintained. Supporting goods-in and goods-out activities. Maintaining a clean, organised, and safe warehouse environment. Assisting with general warehouse and operational duties as required. About You The successful candidate will be: A certified and experienced Counterbalance Forklift Truck operator. Comfortable working in a hands-on and physically demanding role. Reliable, hardworking, and capable of working using their own initiative. A strong team player with a positive attitude. Organised and detail-focused when handling stock and warehouse documentation. Comfortable using scanners, tablets, and warehouse management systems. This role involves regular manual handling and lifting throughout the working day, with items typically ranging between 10kg and 25kg. Candidates should therefore be physically fit and comfortable carrying out manual duties on a daily basis. Essential Skills & Experience Valid and certified Counterbalance Forklift Truck Licence. Previous experience operating a Counterbalance Forklift within a warehouse, logistics, manufacturing, or industrial environment. Experience with picking, packing, palletising, and stock control activities. Comfortable using scanners, tablets, and digital stock tracking systems. Strong awareness of health and safety procedures. Good communication skills and attention to detail. Ability to work independently and as part of a team. Desirable Skills Experience working within food manufacturing or FMCG environments. Previous warehouse inventory or stock control experience. Knowledge of warehouse management systems. Experience working rotating shift patterns. Why Apply? This is a fantastic opportunity to join a well-established and highly respected employer with a strong reputation within the industry. The successful candidate will become part of a supportive team environment with access to ongoing training and development opportunities. The business is committed to investing in its people and offers a stable working environment with excellent long-term prospects. Initially offered as a 6-month temporary contract, there is potential for the assignment to be extended or become permanent depending on business requirements and individual performance. Benefits of Working Through Manpower Scotland Weekly pay Access to employee reward and discount schemes Free online training and development courses Dedicated support from your Manpower recruitment consultant Opportunity to secure a longer-term or permanent role with a respected employer If you're an experienced Counterbalance Forklift Driver looking for a varied role that combines forklift operation with warehouse responsibilities, apply today with Manpower Scotland. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website

Graduate Management Programme - Rentokil Specialist Hygiene UK Kickstart Your Career in Hygiene Management Are you a driven graduate seeking a hands-on role with real career progression? Our Rentokil Specialist Hygiene Coatbridge branch is hiring! No prior experience required as we provide comprehensive, industry-leading training. Join our team and start a rewarding career where your development is our top priority. Why Choose Rentokil? Competitive Salary & Benefits: Earn a starting salary of £26,655 per annum plus £2K shift allowance, plus bonuses and commission (OTE up to £36,000). Enjoy a company vehicle, fuel card, mobile phone, uniform, and company discounts. Relocation Support: Moving over 2 hours away? We offer up to £5,000 to help with relocation. Work-Life Balance: Enjoy a full-time, Monday-Friday schedule (40 hour week) with opportunities for overtime and increased earnings. Industry-Leading Training: Start as a Hygiene Technician and gain comprehensive training in technical, sales, and management skills, including Level 1 and 2 hygiene qualifications and BESCA certification. Career Progression: After your first 6-12 months, you’ll have the opportunity to shape your career path with potential Supervisory or Sales opportunities. This is based on performance and availability of roles. The Graduate Management Role: Begin your Graduate journey as a Specialist Hygiene Technician with a 6-12 month training plan covering a defined geographical area. As a Specialist Hygiene Technician, you will: Deliver essential hygiene services to a variety of clients. Respond to emergency hygiene needs and participate in an on-call rota. Provide expert advice and professional service to clients. Gain hands-on experience in biohazard cleaning, flood clean-up, infection control, and more. All the while working towards your Level 1 and Level 2 qualifications in hygiene, plus a BESCA certification in Air or Grease Hygiene. After your first 6-12 months, you’ll have the opportunity to shape your career path with potential Supervisory or Sales opportunities. This is based on performance and availability of roles. You’ll be backed up by our tried and tested internal promotion model. At RI we encourage people to build their own careers, while we will provide the support and training to progress, it’s down to you to seek out the right next step. Requirements Minimum 2.2 degree in a BSc or a BA in Management/Hospitality/Logistics/Environmental Health degree. Full UK driving licence. Strong work ethic and customer service skills. Flexibility to meet business needs. Willingness to undergo a DBS check (if required). Benefits Salary grading system - linked to performance for those keen to develop their career within our business. Opportunity to contribute to a Private Healthcare scheme. Enrolment in our company pension scheme. Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards. Overtime opportunities - potential to earn extra in overtime to meet the needs of our customers. Leads Commission scheme available - although this isn’t a sales job, we appreciate and reward you for passing on sales leads. Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends. Long service recognition - includes an extra five days of annual leave entitlement after five years of service. Refer a Friend - earn up to £1,000 for referring someone to work for Rentokil Initial. Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out. Join a Global Leader in Hygiene - A company putting “People First” Rentokil Initial (FTSE100) is a global leader in pest control, hygiene, and plant care, operating across 90+ countries. As a company that values people, we invest heavily in training and innovation to provide a supportive, environmentally conscious work environment where your growth matters. Rentokil Specialist Hygiene are experts in providing a rapid and empathetic response to challenging hygiene issues. We are committed to innovation and have a dedicated research and development team to ensure that we always have access to the best technology, specialist cleaning techniques and equipment to help keep people safe. We are committed to driving green and operating sustainably by ensuring that we offer sustainable solutions and minimising the use of harmful chemicals. Our Social Links Apply Today! Start your exciting career with Rentokil Specialist Hygiene and make a real difference. Visit our website or follow us on social media for more information. Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy

Manpower is recruiting Part Time Production Operatives to work for our client, based near Peffermill, Edinburgh .You will work within the factory on the production line packing food products, cleaning equipment and completing some general warehousing duties. Please note that our client have changing requirements every week so if you are flexible between days you can work and looking for 1-3 shifts a week, this role would be suitable for you. Hours and benefits Mixture of Dayshift and Backshifts available Dayshift 06:30 - 14:30 Backshift -14:30 - 22:30 All breaks are paid breaks £12.71 due to rise after 12 weeks of work Overtime after 8 hours paid at 1.5X base rate. Weekly Pay Access to Manpower rewards, training and benefit schemes Duties involved As a Production Operative, your main responsibilities will include: • Checking products for quality on the production line and removing defective items Keeping machines supplied with packaging materials and labels May be some heavy lifting involved loading products onto pallets The ideal candidate will have: • Good observational skills to spot defective products Patience to carry out repetitive tasks The ability to work quickly to meet production targets Good team working skills and the ability to work on your own The ability to follow strict health and safety guidelines and quality procedures All candidates must complete an online health and safety induction online before commencing work. Successful completion of induction includes a 2 hour payment for induction time, after completing 1 full shift. Interested? Apply now! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website

HGV Class 1 (CE) Driver Leith, Edinburgh £16.00 per hour (PAYE) | Weekly Pay | Minimum 48 Hours per Week | Temp to Perm Opportunity Manpower Scotland is recruiting on behalf of a well-established and industry-leading client based in Leith, Edinburgh for an experienced HGV Class 1 (C+E) Driver. This is an excellent opportunity for a professional driver looking for long-term stability, varied work, and the potential to secure a permanent role following a successful temporary period. This position offers consistent work, a supportive transport team, and excellent long-term career prospects within a reputable operation. Working Hours & Pay Average 48-hour working week Start times usually around 6:00am Flexible start times to meet operational requirements Minimum 8 hours guaranteed per shift Participation in a weekend working rota Temp to perm opportunity after 12 weeks Pay Rate: £16.00 per hour (PAYE) Weekly pay Training & Development Initial training will be provided on HGV Class 2 (C) vehicles, including handballing duties, to ensure you are fully trained in the processes, delivery standards, and operational requirements of the role. During this period, you will gain full exposure to the end-to-end delivery process and build confidence in the operational environment. Occasional HGV Class 2 driving shifts will be a requirement as part of the role. The Role As an HGV Class 1 Driver, you will be responsible for the safe and efficient transportation of bulk and bagged products to customer sites. Key responsibilities include: Safely operating LGV C+E vehicles in line with legislation and company procedures Delivering bulk and bagged products to customer premises Manual handling of bagged goods where required Loading and unloading bulk product in accordance with safe operating procedures Completing daily vehicle checks, defect reports, and all required driver paperwork Maintaining high standards of vehicle cleanliness and hygiene Providing a professional, reliable, and customer-focused service at all times Working collaboratively with the wider transport and logistics team Supporting operational efficiency and representing the company professionally on customer sites About You The successful candidate will be: A qualified and experienced HGV Class 1 (C+E) driver Reliable, professional, and safety-focused at all times Comfortable with manual handling when required Able to work independently and manage time effectively A strong communicator with a customer-focused approach Compliant with all transport legislation and safe driving practices Essential Requirements Valid HGV C+E (Class 1) licence Driver CPC qualification card Digital Tachograph card Strong understanding of EU Drivers' Hours regulations Knowledge of Road Transport Directive (RTD) and Highway Code Good awareness of health & safety and food hygiene standards No major DR or DD convictions (insurance purposes) Why Apply? This is a fantastic opportunity to join a well-established and respected employer with a strong reputation in the transport and logistics sector. The role offers consistent work, supportive management, and the potential to secure a long-term permanent position following a successful initial period. The business offers stability, structure, and opportunities for ongoing development within a professional transport environment. Benefits of Working Through Manpower Scotland Weekly pay Minimum 8 hours guaranteed per shift Access to employee reward and discount schemes Free online training and development courses Dedicated support from your Manpower recruitment consultant Opportunity to secure a permanent role with a respected employer If you are an experienced HGV Class 1 Driver looking for a stable and long-term opportunity, apply today with Manpower Scotland. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website

SGB HGV Technician – Edinburgh Shift Pattern – Rotating shift pattern Monday - Friday, Week 1: 06:30 - 15:00, Week 2: Monday - Thursday 15:30 - 00:00, Friday 14:00 - 22:30 £17.38 to £21.50 per hour (dependant on experience), plus an excellent benefits package, including: In-house training provided to support career progression and increase earnings • Enhanced parental leave • Eligibility to annual bonus scheme • Access to a great loan car scheme • 28 days holiday (increases with service) plus public holidays • Overtime available • Company matched pension scheme • 4x basic salary life insurance • Branded overalls provided • Discounts on major retail outlets, including groceries Are you an experienced technician looking for your next career move? Whether you are an experienced HGV technician, or a technician looking to move into the HGV sector, Scania have a career path for you. Why Scania? Working for one of the world’s leading manufacturers of heavy commercial vehicles, you’ll carry out servicing, maintenance, and repairs on some of the most respected vehicles in the industry, within an environment where health and safety is at the forefront of everything you do. You will enjoy continued development and training at our National Learning Academy, where you’ll be able to increase your pay as you gain more experience and develop your skills. Closing Date: 29/07/2026 Please note, the closing date for this role is subject to change pending volume of applications. Next steps: 1. If you have the right experience and this role appeals to you, apply today. 2. A member of the Scania Recruitment team will contact you. 3. If you are successful at that stage, you will be invited to have a conversation with the hiring manager. 4. You will be welcomed to a tour of the branch and workshop. Relevant qualifications or proven experience within the following or similar industries will be considered: HGV/LCV/Car/Agricultural/Plant/Military We understand that every candidate is unique, and we strive to accommodate your needs. If you require any adjustments during the application process, please reach out to our Recruitment Team at (url removed), we’ll be happy to discuss these with you