We’re looking for a dedicated and experienced Restaurant Assistant Manager to join our team. As the Restaurant Assistant Manager, you will play a key role in supporting the overall management of the restaurant, ensuring excellent customer service, and contributing to the achievement of business goals. The ideal candidate should have strong leadership skills, a passion for the hospitality industry, and the ability to thrive in a fast-paced environment. Responsibilities - Assist in overseeing daily restaurant operations, including staff management, customer service, and inventory control - Support the recruitment, training, and supervision of restaurant staff to ensure a high level of service - Collaborate with the Restaurant Manager to develop and implement policies and procedures - Maintain a positive and welcoming atmosphere for customers, addressing concerns and ensuring satisfaction - Assist in planning and executing promotional events, marketing initiatives, and loyalty programs - Handle administrative tasks, including scheduling, budgeting, and financial reporting
Job Title: Pastry Sous Chef Location: Central Production Kitchen – EL&N Café - North Acton station - 7 min walk Harlsden Station - 10 min walk Park Royal Station - 15 min walk Salary: £45,000 - £50,000 (based on experience) + performance bonus (KPI-based) Hours: 48 hours per week About Us: EL&N Café is renowned for its vibrant aesthetic, innovative desserts, and exceptional customer experience. Our Central Production Kitchen plays a key role in maintaining our high standards across all our locations, producing the artisanal pastries and desserts that have become a cornerstone of our brand. We are looking for an experienced and passionate Pastry Sous Chef to join our growing team and contribute to our continued success. Job Overview: As Pastry Sous Chef, you will be the second-in-command in our Central Production Kitchen, supporting the Head Pastry Chef in managing production and leading the pastry team. You will oversee the daily production of high-quality desserts, pastries, and baked goods, ensuring consistency, creativity, and efficiency in all operations. This is a fantastic opportunity for an experienced pastry professional to take the next step in their career with a dynamic and innovative brand. Key Responsibilities: • Assist the Head Pastry Chef in managing the Central Production Kitchen, ensuring efficient and smooth operations. • Oversee the production of a variety of pastries, desserts, cakes, and other baked goods, maintaining the highest quality standards. • Train, supervise, and mentor junior pastry chefs and kitchen staff. • Ensure consistency in product quality and presentation across all EL&N locations. • Help develop new, creative dessert offerings in line with EL&N’s brand and seasonal trends. • Maintain a clean, organized, and safe working environment in accordance with health and safety standards. • Monitor stock levels, manage orders, and ensure cost-effective production. • Contribute to achieving KPI targets, ensuring performance and productivity align with business goals. Requirements: • Minimum of 3 years’ experience in a commercial pastry kitchen. • Strong experience in producing high-quality desserts, cakes, and pastries at scale. • Leadership and team management skills, with the ability to train and develop junior staff. • Fluent English-speaking ability is essential. • Ability to work efficiently in a fast-paced, high-pressure environment. • Passionate about innovation and creativity in pastry. Benefits: • Competitive salary of £45,000 - £50,000, depending on experience. • Performance-based bonus linked to achieving key performance indicators (KPIs). • Opportunity to work with a creative and dynamic team at one of the UK’s leading café brands. How to Apply: If you are an experienced pastry professional looking to take your career to the next level in a vibrant, creative environment, we’d love to hear from you! Please send your CV and a brief cover letter outlining your experience and why you’re the perfect fit for the role. Join the EL&N team and help us continue to create the desserts that define our brand!
Urban Greens, the innovative salad concept in London, aspires to redefine your perception of salads. We exclusively utilize the freshest and most delectable ingredients to curate the finest salads in town. We are looking for someone fun, that pays attention to detail and solve problems with a smile! We are seeking an experienced and dedicated Assistant Manager to lead our restaurant operations. The ideal candidate will be responsible for overseeing all aspects of the restaurant, ensuring exceptional customer service, efficient staff management, financial performance, and compliance with health and safety regulations. The Assistant Manager will play a crucial role in the restaurant's success by creating a positive experience for our guests and maintaining the highest standards of quality and service. ** ** Key Responsibilities**:** · Recruit, train, and supervise restaurant staff. · Create and manage work schedules, shift assignments, and performance evaluations. · Ensure exceptional customer service and address customer complaints or concerns. · Monitor customer feedback and make improvements based on it. · Control costs, including food and labour costs, to maximize profitability. · Oversee inventory management, including ordering and stocking supplies. · Monitor food quality and maintain inventory levels. · Ensure that the restaurant complies with health and safety regulations. · Supervise daily operations, including kitchen and dining areas. · Maintain cleanliness and hygiene standards. · Monitor supplier performance and evaluate product quality. · Foster a positive work environment and motivate staff. · Resolve internal disputes and promote teamwork. Your benefits: · A generous 50% discount at any Urban Greens location. · Enjoy a complimentary meal during your shift. · Uniforms will be provided. · You'll have the benefit of 28 days of annual leave. · Join us to acquire new skills and thrive in your career—endless possibilities for promotions await you. · Competitive salary.
Job Description: We are seeking a highly organized and proactive office assistant to support the company operations. The successful candidate will play a vital role in ensuring smooth daily operations and exceptional service. (Full training will be provided from the outset to ensure the successful applicant is fully equipped and confident in performing all tasks to a high standard.) Ideal Skills: Excellent communication and interpersonal skills Organised and good at multitasking Experience with customer service (within the property industry would be helpful) Confident computer user, with experience on MS Office or Google Sheets Familiar with social media platforms and at least minor content creation Ability to manage confidential information with discretion Should be able to drive or at least have the ambition to, and very comfortable on public transport Ideal Attributes: Keen eye for detail Team player Proactive and self-motivated Adaptable and able to manage a diverse range of tasks Enthusiastic about building relationships and delivering exceptional service Key Responsibilities: Enquiry Handling, Data Entry & Client Communication: Make and receive phone calls related to property enquiries Book appointments while collecting/recording essential information Provide personalised advice to clients through various channels (phone, WhatsApp, email, messages, zoom, face-to-face) Data entry and management of contact details Client Relationship Management: Build / maintain strong client relationships, ensuring clients feel valued Foster new client relationships through effective comms / follow-ups Ensure all client interactions are documented, and any required actions are completed promptly Administrative Support: Manage the day-to-day diary of the company owner, Matt, including booking appointments and meetings. Maintain communication with clients, updating them when Matt is in meetings or unavailable. Oversee and manage administrative tasks to ensure smooth operations and prevent any oversight. Compliance Management: Handle pre-marketing compliance, such as gathering client IDs, completing Anti-Money Laundering checks, and obtaining necessary documents like certificates, client forms or title documents. Handle post-offer compliance, such as preparing and managing all necessary documentation, including the memorandum of sale, sales sheets, and weekly sales progression updates. Book and co-ordinate mortgage valuations and private surveys. Social Media Management: Take provisional control of Matt’s social media accounts, including Facebook, LinkedIn, Instagram, YouTube, X and TikTok. Post estate agency-related content across all platforms. Follow up on leads and enquiries generated through social media. Create posts for social media (further training will be provided). Site Visits: Attend a limited number of site visits (such as second viewings, meeting surveyors, key collections / drop offs) Application Process: Interested candidates are invited to submit their CV and a cover letter detailing their relevant experience and explaining why they are the ideal fit for this role. We look forward to your application to join The Property Expert Group, and hope it’s exciting for you to have the opportunity to join a company dedicated to providing a top-tier service with a personal touch.
The British Association of Teachers of Dancing (BATD) is looking for a motivated and organised Administrative Assistant to join our small, dynamic team. This entry-level position will focus on handling the paperwork for our BATD Scholarship programme, as well as providing general office support. Key Responsibilities: Processing and managing BATD Scholarship paperwork Sorting and distributing incoming and outgoing mail Typing documents, letters, and reports as required Assisting with daily office operations and tasks that may arise Posting updates and announcements on our website and social media platforms (experience in social media management is a plus) Requirements: Strong organisational skills and attention to detail Basic proficiency in Microsoft Office (Word, Excel, Outlook) Comfortable with website and social media updates Ability to multitask and handle various office duties Excellent communication skills Working Hours: 35 hours per week, Monday to Friday, 9:00am to 4:30pm (30-minute lunch break, plus a 20-minute morning break and a 15-minute afternoon break) Salary: £23500 per year.
Job description We are looking for a passionate, experienced, Assistant coffee shop supervisor. You will be passionate about hospitality and customer services. You will be fully flexible with your hours, a hands on, driven, energetic leader. You will have experience in a similar, busy coffee shop/cafe environment. You will oversee daily operations of the shop, ensuring smooth and efficient workflow. You will manage a team of employees, providing guidance, training, and support. You will coordinate and schedule staff shifts to ensure adequate coverage. You will monitor inventory levels and place orders for supplies as needed. You will maintain cleanliness and organization of the shop. You will ensure compliance with food safety and sanitation regulations. You will work with suppliers to maintain quality standards. You will handle customer inquiries, complaints, and feedback in a professional manner You will Implement strategies to increase sales and improve customer satisfaction Experience - 2-3 years Previous experience in a similar coffee shop environment - Strong knowledge of food production and preparation techniques - Familiarity with coffee and preferably tea - Excellent team management and leadership skills - Ability to prioritize tasks and manage time effectively - Knowledge of food safety regulations and best practices - Strong communication and interpersonal skills Job Type: Full-time
Job Title: Café Assistant Location Glasgow city centre Employment Type: Part-time/Full-time Job Summary: We are looking for a friendly, reliable, and hardworking Café Assistant to join our team. The ideal candidate will have a passion for providing excellent customer service in a fast-paced café environment. As a Café Assistant, you will support daily operations, from preparing hot and cold food .serving food to maintaining cleanliness and ensuring our customers have an enjoyable experience. Key Responsibilities: • Greet and serve customers in a polite and friendly manner. • Take customer orders accurately at the counter or table. • Prepare and serve a variety of hot and cold (e.g., coffee, tea, smoothies). • Assist in preparing and serving Panini sandwiches, salads, and baked goods. • Operate the cash register and handle transactions efficiently. • Ensure the café is clean and well-maintained, including wiping tables, washing dishes, and restocking supplies. • Follow health, safety, and food hygiene standards. • Support the team in inventory management, including restocking and ordering supplies as needed. • Address customer inquiries and resolve any issues in a professional manner. Requirements: • Previous experience in cafe required • Strong communication and interpersonal skills. • Ability to work in a fast-paced environment and multitask efficiently. • A positive attitude and willingness to work as part of a team. • Flexible availability, including weekends and holidays. • Basic knowledge of coffee-making and food preparation techniques is desirable but can be taught. Physical Requirements: If you enjoy working with people and have a passion for food we would love to hear from you!
The Assistant Manager will support the cafe's operations, ensuring a high standard of customer service, staff management, and efficient daily functions. This role is pivotal in creating a welcoming environment and driving sales while adhering to the cafe’s standards and policies.
We are looking for a skilled Waitress/Waiter with bartender experience to join our team, providing exceptional customer service while also contributing to our bar operations. If you thrive in a fast-paced environment and have a passion for both food and beverages, we want to hear from you. We pay competitive rates for the right candidate . Role Overview: In this dual role, you will be responsible for delivering a seamless and enjoyable dining experience to our guests while also assisting behind the bar as needed. You will be expected to take orders, serve food and drinks, manage customer queries, and prepare beverages, including cocktails, wines, and spirits. Flexibility and a commitment to excellent customer service are essential in this role. Key Responsibilities: Provide outstanding table service, including taking orders, serving food and drinks, and managing customer payments. Prepare and serve a wide range of beverages, including cocktails, wines, beers, and soft drinks. Maintain a high level of customer service throughout the dining and bar areas, ensuring all guests feel welcome and attended to. Assist in bar operations, including restocking, inventory management, and maintaining cleanliness and organisation behind the bar. Accurately handle cash and card transactions, including processing payments and issuing receipts. Ensure compliance with all licensing laws, health and safety regulations, and food hygiene standards. Provide advice and recommendations on menu items, wine pairings, and drink selections to enhance the guest experience. Support the wider team during busy periods and assist in any other duties as required by the management team. Skills & Experience: Previous experience as a Waitress/Waiter in a restaurant or bar setting. Proven experience in bartending, with knowledge of preparing and serving cocktails, wines, and spirits. Strong customer service skills, with the ability to engage with guests in a friendly and professional manner. Ability to work in a fast-paced environment while maintaining attention to detail. Excellent communication and interpersonal skills. Knowledge of food hygiene and health and safety practices (Level 2 Food Hygiene Certificate preferred). Flexibility to work various shifts, including evenings, weekends, and holidays. A positive attitude, team spirit, and the ability to remain calm under pressure. Benefits: Competitive hourly wage, plus tips. Staff meals and discounts. Opportunities for growth and development within the company. Supportive and friendly working environment. If you are an enthusiastic and versatile individual with a passion for customer service and bartending, we would love to hear from you! How to Apply: Please send your CV and a brief cover letter detailing your relevant experience t
JOB PURPOSE Take control and responsibility for the smooth and efficient operation of the bar Ensure facilities are maintained to the standards required Ensure all employees receive regular training and are able to diversely work in all areas. Ensure all staff training meet statutory requirements, to update their skills and knowledge and to meet their own personal development needs. Participate in guest activities that promotes the our product and its services. Ensure that Guests and Colleguees safety is always number one priority Aid and assist guests throughout their time with us in a friendly and professional manner. Ensure that the bar team provide guests with a warm welcome and greet all guests. Ensure that the given service provided goes over and beyond the expected standard of service. Deliver Magic Moments to make a guest’s day. Encouarge the team to work flexibly, which will develop their knowledge, assist in the event of absence cover, and allow service standards to be maintained. Assist in producing a training plan, action the training and evaluiate to ensure that the training is relevant and achieves the required outcome. Assist the General manager to carry out departmental appraisal reviews in a timely and appropriate manner. Ensure that every operational and supervisory employee receives the equivalent of one hours development per week (48 hours per annum). This is to be recorded in the individual training records. Identify employees with the potential to develop within the business and agree a development plan with them to utilise their skills/knowledge and aid in their personal growth. Support any training programs, including the NVQ award. Ensure that the team is constantly improving their product knowledge to maximise revenue and the service provided. Create a team environment which promotes good employee morale and pride in the bar/restaurant. Formulate departmental training plans in order to identify skills required by team members to meet bar and individual objectives. Provide continious recorded traning for staff. Orgainise suppliers to train employees as needed. Lead and motivate staff in order to encourage and obtain maximum commitment. Review the performance of all your team at least every six months, using company guidelines. Ensure that every employee receives induction training on their first day of employment. Ensure the whole team is aware of liquor legislation and receives food hygiene traning relevant to their position. Control payroll by ensuring the control of overtime, recruitment, casual labour, sickness etc Ensure the team undertand the areas and steps where they can maximise guest satisfaction at every ‘touch point’. Ensure the routine maintenance is carried out in your areas of responsibility, reporting any damage, wear and tear. Set up and orgainse ongoing cleaning schedules. Produce and update departmental risk assessments and train the team against them. Ensure the assessments are reviewed in the event of an incident occuring. Ensure the team maintain the bar/restaurnt l, collect any litter, remove/report hazards. To be fully conservant with the Bar/Resraurantl Policy on; Fire & Evacuation Security procedures Health and safety policy Personnel and training procedures Comply with statutory and legal requirements for fire, health and safety, hygiene, liquor licensing, disability and employment laws and ensure that all members of your team are trained accordingly. Carry out daily Health and Safety Audits Ensure compliance throughout the department. Be responsible for your own personal development at work and strive to be the best in what you do, taking care and pride in your work. Participate in your annual review dicussion and any subsequent conversations to review performance and objectives. BUSINESS IMPACT/RESULTS Responsible for driving the team by Leading them to deliver the Food and Service expectatiations. Motivating staff on a daily basis to create a friendly and warm environment in order to retain staff and generate effective team work Build business and develop repeat diners, especially from the local community and making the restaurant and bar a ‘first choice’ for dining experience in the local area. Ensure achievement of budgeted profitability of the Bar. Develop a cohesive and well trained team who are able to provide superior guest service and maximise revenue. Maximise the service opportunities for guests to ensure return visits. Coach and lead the team in such a manner that our guests receive an exceptional level of service and want to return. Positively approach all sales opportunities in order to maximise revenue. Ensure staff are sales and standards focused. Assist the General Manager in developing food and drink packages/promotions to encourage business and build the reputation in the local business and leisure markets. Control all glass and bar supplies stocks and levels Assist in weekly stock Takes and ensure beverage cost of sales are in line with budgeted figures. Have minimal guest complaints received for food, beverage and service issues. CREATIVITY An eye for detail and attention to detail is required at all times. Encourage self and staff to think outside the box and question the status quo to enhance the guest experience Promote a positive and innovative way of thinking ahead and planning for future situations that impact guests and staff moral COMMUNICATION Eagerly Welcome guests sincerely with the broadest smile and warmest of welcome Daily ensure that staff converse to guests regarding their experience with us. Effectively promote resort points of sales to enhance the guest experience and increase potential revenue Ensure departmental meetings are held monthly. Communicate with all team members by holding regular briefing sessions. Communicator with peers and subordinates. DECISION MAKING & AUTONOMY Deliver the culture of Never Say No to a Guest-Seek ways to find suitable alternatives to ensure guest satisfaction at all times Any guest concerns must be dealt with as the highest priority and with great apprehension Any decisions taken must reflect and safeguard your top priorities:- Health and safety, Guest satisfaction and Staff Morale APPLIED KNOWLEDGE & SPECIALIST SKILLS Flexibility is imperative to meet the requirements of the business needs Training is vital to pass on self skills to your team members As part of the management team your input in the department decision is imperative. Pass on your ideas and skills in team meetings Report to your seniors of any training and development you feel that you or your team may need. Ensure that all training is attended by self and team. Influencer at all levels and able to get employee buy in to operating practices. Delegate to achieve the desired results from team members. MANAGING RESOURCES Ensure a system is in place for ordering, delivery, storage, security, distribution and administration of beverage items. Visual appearance of the bar and work areas must be kept sparkling clean and pleasing to the eye Ensure that team adheres to all Health and Safety regulations in regards to PPE, storing of chemicals and safely usage of equipment to ensure safety of self, staff and guests Report any defects, hazards or near misses to ensure safety of self, staff and guests COMPLEXITY & PROBLEM SOLVING Take ownership of any guest issues/complaints/feedback and take appropriate follow up action.If unsure always communicate with GM Take personal responsibility in a guest situation to ensure that it gets resolved efficiently and follow-up to ensure that the guest leaves feeling satisfied. Communicate any relevant information in regards to guest request to your GM in order to ensure we exceed guest expectations.
Food Preparation Worker Responsibilities: - Work effectively within the kitchen team and support leaders with food preparation work - Prepare workstations with ingredients and equipment - Assist in keeping the kitchen environment as sanitary as possible - Follow recipes to prepare ingredients - Perform basic cooking tasks such as steaming vegetables - Ensure that all prepared ingredients are sealed and labeled properly - Manage food levels and restock items as necessary - Assist with removing trash, keeping cutlery clean, and other tasks that help the kitchen operate more efficiently. Apply here :
Join the Honi Poke Family! At Honi Poke, we're on a mission to brighten days with our sunshine-infused ethos, love of great food, and the rich, full-on flavours of the Pacific Hawaiian cuisine. Our deliciously fresh poke bowls set us apart, but it's our people who make the true difference. If you're an energetic, team-oriented individual, you might be the perfect addition to our team as an Assistant Manager. Help us bring the best taste to our customers while ensuring our team thrives and our operations run smoothly. That's the way we bowl! Key Responsibilities: Help the General Manager planning and reviewing operations to ensure timely, accurate, and high-quality serving. Ensure every dish meets our high standards of food quality, as well as every customer stay happy and satisfied. Foster a supportive and productive team environment by maintaining strong relationships and effective communication within your team. Strive to boost comparable sales, unlocking your store’s full potential. What We Offer: Competitive Salary: Attractive compensation package designed to reflect your valuable contribution. Continuous Learning: Opportunities for ongoing training and development to help you continue growing professionally. Paid Breaks: Your hard work deserves time to relax and recharge. Staff Meals: Enjoy delicious meals provided during your shifts. Exclusive Discounts: A generous discount for you and your friends and family to enjoy our menu. Come and Join Our Honi Poke Team!
At Bread&Truffle, we craft Italian sandwiches with love and are currently seeking a vibrant, ambitious, and dedicated individual to fill the role of Store Manager in our esteemed establishment. Job Overview: We are on the lookout for talented individuals with a minimum of 1 year of management experience and strong recommendations. As store Manager, you will be responsible for the daily operations, ensuring the running of the store is smooth and efficient, while also training and developing the team. This role is fundamentally about optimizing store operations through effective training, instruction, and development, ensuring a high level of customer satisfaction and maintaining the quality standards that Bread&Truffle is known for. Responsibilities: Daily Operations: Oversee and manage all areas of the store, ensuring that daily tasks are carried out effectively and efficiently. Training and Development: Ensure the team is adequately trained and developed to perform their roles to the highest standard. Hygiene and Cleaning: Maintain high standards of cleanliness and hygiene across the entire store and team, ensuring all team members hold a valid Alimentas Hygiene Certificate. Inventory Management: Take charge of the store's entire stock process, ensuring correct counts, smooth deliveries, adherence to FIFO principles, and efficient communication and analysis regarding stock. Waste Reduction: Continuously work to minimize product and ingredient waste, ensuring optimal product handling and quality by the team. Shift Planning: Produce a comprehensive monthly shift plan for all employees, managing and updating any unforeseen alterations efficiently. Requirements: At least 1 year of relevant management experience in a Kitchen based environment A track record of excellence in previous roles. Food Safety Certificate or the ability to obtain one promptly. Why bread&truffle ? Joining our team means becoming a part of a vibrant and expanding company with tremendous potential for personal and professional development. If you believe you have the passion, skills, and vision needed for this role, apply with your full CV to explore further. We eagerly await your application and look forward to the possibility of you joining our exceptional team. Let’s make some bread&truffle magic together! Previous experience as assistant manager in the food industry is necessary. Job Type: Full-time Salary: £32,500 ( + BONUS )
Class 2 Driver Southampton, SO19 7GA £38,322 per annum, plus benefits including pension, BUPA medical cash plan, life assurance, and 30 Days’ Holiday inclusive of bank holidays (rising with service) This is an amazing opportunity to help make a difference and save the planet by making things happen in a ground-breaking and growing business who put safety at the heart of everything they do. As a Class 2 Driver based at our Southampton Depot, you get to be part of a supportive team and play an active part in helping the environment. What do we offer? - Saturday overtime paid at time and a half - Working hours predominately weekday-based - A paid trial day – see if you like us! - We encourage continuous learning and provide opportunities for you to develop your career - did you know almost 80% of our managers have been promoted internally? - Family leave – enhanced maternity and paternity pay - Wellbeing support – free access to our Employee Assistance Programme - Cycle to work scheme – hire a bike and accessories, saving on tax and national insurance - Colleague networks – a range of forums and schemes that support social events and the local community - Coaching, training and support – if you have the right interpersonal skills we’ll help with the rest! - Olleco is a business that does what we say we’ll do, and we’re looking for people who operate the same way! The job - Delivering premium cooking oil and collecting used cooking oil from customers in a friendly and professional way - Collecting food waste and providing replacement bins - You’ll make your deliveries in modern vehicles using handheld technology to record your volumes What we’re looking for - Class 2 driving licence without any DR10 or IN10 (or equivalent) licence offence codes - No more than six points on your driving licence - Ideally experience in a multi drop, delivery or collection role, but not essential - Full CPC card – but we can help you get up to date - As the role can involve moving and carrying weights in excess of 20kgs, we will provide manual handling training and medical screening to the successful candidate. A bit more about us Olleco is on a mission to help protect the planet, working together with thousands of foodservice businesses to reduce greenhouse gas emissions by hundreds and thousands of tonnes. With over 1,000 colleagues in multiple sites nationwide, delivering excellent performance we supply premium cooking oils and collect organic waste which is then converted into renewable energy. Within a diverse, inclusive and open environment, you will have the chance to contribute to our culture and help us maintain our reputation for operational excellence. To apply for the role of Class 2 Driver, please apply via the button shown. Other organisations may call this role Multi-Drop, Multi-Drop Driver, LGV Driver, C+E Driver, LGV C Driver, C Licence, C+E Licence, Delivery Driver, Multi-Drop Delivery Driver, Light Goods Vehicle, HGV Driver, Goods Vehicle Driver, Class II Driver, or Tanker Driver.
Restaurant Supervisor - Hot N Juicy Shrimp The Restaurant Supervisor at Hot N Juicy Shrimp ensures efficient operations, exceptional customer service, and a positive guest experience. They lead the front-of-house team, oversee the QR code ordering system, and maintain cleanliness and readiness using Trail Hospitality. Key Responsibilities: Team Leadership: Supervise and motivate staff, ensuring adherence to service standards. Train employees on customer service and QR code ordering. Customer Service: Greet guests, assist with orders, address concerns, and ensure satisfaction. Handle complaints and escalate when necessary. Order & Quality Management: Ensure accurate orders, timely service, and high-quality food presentation. Communicate any allergy or dietary needs. Health & Safety: Oversee hygiene standards, conduct cleanliness checks, and ensure safety protocols are followed. Operational Oversight: Use Trail Hospitality for opening/closing checks and inventory management. Assist with scheduling and staff performance. Skills: Leadership: Ability to lead and maintain high service standards. Communication: Clear, friendly interaction with guests and staff. Problem Solving: Address customer and operational issues efficiently. Attention to Detail: Ensure accurate orders, cleanliness, and smooth operations.
· Safety of team and equipment/assets at all times. Collaborate with a team to ensure the safe and efficient delivery of aircraft services, while fostering a welcoming atmosphere for customers, crew and guests. ensuring efficient and accurate communication through various methods to accomplish operational tasks. Operate / drive / stage ground service equipment, including ground power units, tugs, vehicles, stairs, and floor cleaning equipment, to maintain the Jetex London hangar. Be trained in Manoeuvring Area and Air Traffic Control (ATC) procedures to tow aircraft to and from various facilities on the airfield. Chock and cone aircraft in line with Jetex SOP’s and safety guidelines. Provide Opportunities to support Training at Jetex London. Professional and friendly customer service while exhibiting a positive and helpful attitude, consideration and courtesy to everyone at all times. Accurately input and record parking histories and services performed for customer aircraft. Complete Daily GSE and Vehicle checks. Abide by Biggin Hill Airport emergency response procedures when/if critical events occur. Recommend improvements to Jetex standards, administrative procedures, facilities, methods, and practices to relevant management. Hazard/Safety awareness related to work area and other equipment’. Ensure a high degree of customer service, attentiveness, speed, and control error rates, whilst maintaining consistency in services. Assist in maintenance and safe usage of all ramp equipment airside. Full PPE when on airside. • Required to wear and maintain professional uniform. • Follow safety regulations, company policies, and guidelines from Jetex/London Airports. • Wing walking and marshalling to ensure safe services. • Check aircraft compartments/doors to avoid any damage when loading and offloading. • Load/offload baggage/cargo from aircraft/cart/vehicle in a safe manner using the proper lifting techniques. • Follow the instructions of the Equipment Operator/Ramp Manager and Duty Officers/Coordinator. · Provide aircraft services as requested by management or customers, including lavatory servicing, ground power, potable water, parking assistance, marshalling, catering delivery, and towing. • Knowledge of all equipment and be able to use /identify suitable tow bars. • Provide assistance for Pushback/tow operation. • Constantly checking on FOD and clearing as required. • Read tags and segregate loads based on information received either from supervisor/tags. • Handling/sorting of tools, materials, equipment and supplies. • Staging, driving and operating technical equipment (if licensed) when instructed by supervisors. • Any other duties assigned by Line Manager.
The role You’ll be responsible for cultivating richer audience connections with the nation’s forests in the district, leading our marketing and communications team, creating a district marketing and communications strategy, promoting our offer, and telling our story in effective ways and through a variety of different sources. Leadership Lead and inspire the marketing and communications team. Our marketing and communications team currently consists of three marketing and communications officers, one communications officer, a multimedia officer and two business support officers. Monitor and report on evaluation of all campaigns, and be responsible for expenditure relating to marketing and communications. Marketing Lead marketing activity, using market insight, to tell our story and grow our business priorities and improve our income returns. Use data to better understand and reach new and existing audiences. To manage and develop plans for the district’s marketing activity. Communications Grow our reputation as caring custodians of the nation’s forests. Lead proactive communications with District staff and partners to promote and enhance Forestry England’s reputation with local stakeholders, communities and visiting public as leaders in land and visitor management. Monitor and anticipate communication activity that may impact on our reputation and design communications plan to mitigate the impact. Be an active member of the District’s Operations Team and advise them where communications can be used to limit business risks or improve income returns. Provide professional communications advice to senior management and wider district colleagues on issues and reputation, including positioning with the media and external stakeholders. Lead design of internal communication activity that distributes consistent messages and profiles positive work of all staff. Raise awareness and understanding of sustainable forestry, developing insight-led behaviour change campaigns. Lead the district’s contributions to national communications and marketing campaigns. Ensure effective use of our complaints process. Stakeholder Management Lead on stakeholder engagement by developing our communications and consultation approach around forest operations and plans to build support from visitors, local communities and other key stakeholders. Advise and assist colleagues when dealing with issues management and stakeholder groups. Engagement Lead on our Active Forests programme in the district to increase the number and frequency of people being active in our forests. Advise and assist colleagues on issues management and stakeholder groups. General Plan and deliver according to a yearly budget. Work within and as part of the wider district recreation and engagement team to plan campaigns and initiatives collaboratively. Person specification Essential Professional and Technical experience Experience of building strategic communication and marketing plans to enhance corporate objectives. Experience of handling media enquiries and using media outlets positively to promote work of the organisation and its staff. Experience of designing and implementing marketing campaigns to promote the products and services of the organisation. Experience of commissioning and managing marketing and public relations consultants. Experience of team leadership and staff management. Strong management and leadership skills. The ability to build and maintain highly effective working relationships with a range of people (both internally and externally). Proven ability to manage competing demands and prioritise workloads. Desirable Professional and Technical experience Experience of budget and staff resource planning and monitoring. Experience of working in partnership across organisations for mutual benefit. Educated to degree level. A relevant professional qualification or a significant level of experience in marketing and communications. Please note: this post can be based either at Exeter, Devon or Coleford, Gloucestershire.
The Role The role is based on supporting the Intuitive sales, marketing and business development processes. The main part of the role will be working with our network of partners operating around the world. The role will initially start within our marketing department, giving the candidate a chance to understand our business while working on some defined projects. This could include the production of marketing materials, website, videos, social media and partner events. After the initial placement the role will evolve to also include gaining experience in sales support, continuing to work with our partners from around the world. This will involve explaining the Intuitive value proposition, demonstrating our software products and helping with sales opportunities as well as supporting our partners with their marketing campaigns. We operate in many different time zones (from Australia to the USA), therefore the role will encompass some out of hours working. This is an ideal first role for someone looking for a career in sales and marketing. The placement will include projects in the following: Key Tasks • Assist the sales director with partner and end customer sales activity • Attend partner sales review and follow up / monitoring of actions • Following up sales and business development opportunities • Demonstrating the Intuitive software and value proposition • First line pre-sales support for new sales opportunities • Production of quotes and proposals • Updating the Company CRM with all activities • Assist with the production of marketing materials and literature, such as web content, brochures, blog posts and press releases • Write and proofread marketing copy • Upload material to the website(s), social media pages, online partner portal and Intuitive SharePoint • Assisting other areas of the business such as pre-sales and technical services Key skills Great interpersonal skills Ability to learn and understand about software, specifically in the business intelligence, print and process management markets Able to build relationships with a wide variety of people. Personable manner, team-player and adaptability are all important Excellent written and oral skills: you will be called upon to write online content, so you will need strong copywriting skills. You will also have to regularly deal with clients and suppliers, face to face or on the phone. Attention to detail – required for proof-reading posts, news releases, website content and emails IT skills: You will need proficiency in MS Office packages and, ideally, in graphic tools such as Adobe, Publisher and video editing software.
About us At Sweet Jerk, we're all about serving bold, vibrant Caribbean flavours with a modern twist. Proudly family-owned, and we pour that sense of community and care into every dish we serve. Bringing bold Caribbean flavours to the heart of Beckenham, we serve up sizzling jerk, island vibes, and a menu packed with good times. From our signature jerk chicken to our irresistible sides, everything is made with love and a taste of home. Whether you’re swinging by for a quick bite or settling in for a feast, we’ve got you covered with a warm welcome and good vibes—always on the menu! Overview Our kitchen is the heart of our operations, where we blend traditional jerk techniques with a dash of creativity to bring a fresh, unforgettable dining experience. We're a fast-growing restaurant known for its fun, dynamic team and commitment to quality. If you're passionate about food, have a keen eye for detail, and thrive in a fast-paced environment, you'll fit right in with us. We're all about culture, flavour, and the ultimate Sweet Jerk experience! Duties - Assist in food preparation and cooking according to established recipes and standards. - Maintain cleanliness and organisation of the kitchen area, ensuring compliance with food safety regulations. - Support meal preparation for various services, including restaurant dining and catering events. - Collaborate with other kitchen staff to ensure timely and efficient service. - Help with inventory management, including receiving deliveries and storing food items appropriately. - Participate in regular cleaning schedules to maintain hygiene standards within the kitchen. - Follow all health and safety guidelines to ensure a safe working environment. Skills - Experience in food preparation within a restaurant or catering environment is preferred. - Knowledge of food safety practices and regulations is essential. - Strong teamwork skills with the ability to work collaboratively in a busy kitchen setting. - Basic culinary skills with an eagerness to learn and develop further in the culinary field. - Excellent organisational skills and attention to detail. - Ability to work under pressure while maintaining high standards of quality. Join us as a Kitchen Team Member and be part of an exciting culinary journey!
SHIFT MANAGER JOB DESCRIPTION We are looking for a proactive and results-driven Shift Manager to join our leadership team. As a Shift Manager, you will be trained to perform all the responsibilities of a Team Member while also managing the daily operations of the restaurant in the absence of the Store Manager. You will play a critical role in ensuring the smooth operation of the restaurant by maintaining company standards in areas such as product preparation, customer service, team management, and financial accountability. If you are an enthusiastic leader with a passion for service, this role offers great opportunities for growth and development. Key Responsibilities: - Team Leadership: Oversee daily restaurant operations, guiding and directing Team Members to ensure a seamless workflow. - Employee Supervision: Train, motivate, and coach Team Members to perform at their best. Assist in the onboarding and development of new staff. - Shift Management: Coordinate team schedules, manage shift changes, and handle employee breaks while ensuring the restaurant runs smoothly. - Operational Excellence: Execute all Team Member tasks when needed, including food preparation (grill, fry station, beverages), order accuracy, cleaning, and customer-facing services. - Customer Experience: Maintain a high standard of fast, accurate service, ensuring every customer has a positive experience and all food meets company standards. - Inventor; Ordering: Assist the Store Manager in managing inventory levels, placing orders, and ensuring supplies are adequate for daily operations. - Store Maintenance: Ensure the restaurant is clean, organised, and maintained according to health and safety regulations. - Reporting; Accountability: Complete shift summary reports, track performance, and contribute to financial responsibilities such as cash handling and deposits. - Recruitment Support: Help the Store Manager with hiring tasks, including recruiting, interviewing, and selecting qualified candidates. What We’re Looking For: - Proven leadership and team management experience. - Excellent problem-solving and communication skills. - Strong multitasking abilities, especially in a fast-paced environment. - Passion for providing excellent customer service. - Attention to detail in maintaining high standards of cleanliness and food quality. - Ability to stay calm and organised during peak hours
Key Responsibilities: Manage daily office operations, including scheduling, correspondence, and supplies. Coordinate and maintain office organization, including filing systems and document management. Serve as the primary point of contact for vendors and service providers. Support real estate agents with administrative tasks, including preparing documents, managing listings, and facilitating communication with clients. Assist with bookkeeping and financial record-keeping, including invoicing and expense tracking. Organize office meetings and company events, including logistics and materials preparation. Ensure compliance with company policies and industry regulations. Maintain office equipment and coordinate repairs or maintenance as needed. Support the onboarding process for new hires and assist with training. Qualifications: Bachelor’s degree in Business Administration, Management, or a related field (preferred). Proven experience as an Office Manager or in a similar administrative role, preferably in the real estate industry. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and real estate management software. Excellent organizational and multitasking abilities. Strong communication skills, both written and verbal. Ability to work independently and as part of a team. Familiarity with basic bookkeeping and financial management. What We Offer: Competitive salary and benefits package. Opportunities for professional growth and development. A collaborative and supportive work environment.
Overview: · The Contracts Manager is a pivotal role within Insanity as it supports the broadcast and digital departments by reviewing and negotiating contracts for talent with TV networks, production companies, and brands. · Insanity values its in-house legal support, and as a part of the wider Business Affairs team, this role will enable the creative team to focus on their work without being overwhelmed by contracts. · The role will be supported by four other team members and with collaboration at the heart of our operations, this is a team that shares ideas and upskills together. · The role requires you to be adaptabile to different working styles, as colleagues may seek support through various communication methods (email, voice note, text, in person, or call/Zoom). · Aim to provide private practice-level quality in-house, offering pragmatic and flexible advice. · Please note this role will not lead to a training contract Key Responsibilities: · Providing Legal Advice: Offering day-to-day legal advice to all departments, including interpreting and applying laws, regulations, and internal policies relevant to the talent and entertainment industry. · Commercial Deal Structures: Advising on commercial deal structures, including negotiating techniques and strategies to secure favourable terms for the agency and its talent. · Supporting Company Projects: Assisting in various company projects, corporate transactions, and strategic initiatives, ensuring legal compliance and risk mitigation. · Drafting and Reviewing Agreements: Drafting, reviewing and negotiating a wide range of agreements, including talent contracts, brand deals, sponsorship agreements, partnership agreements, licensing deals, and more complex legal documents. · Developing Legal Precedents: Creating and updating legal precedents and templates to enhance departmental efficiency and ensure consistent legal standards across the company. · Legal Training: Assisting in developing and delivering legal training programs for staff across the company, helping non-legal colleagues understand key legal concepts and compliance requirements. · Document Management: Managing legal documentation, including maintaining, updating, and organising template agreements, clauses, and other key legal resources. · Process Improvement: Developing and implementing tools, systems, and processes to improve legal and operational efficiency, such as contract management systems, workflow automation, and compliance checklists. · Risk Management: Identify, assess, and mitigate legal risks associated with talent agreements, partnerships and commercial deals, ensuring that all contracts comply with applicable laws and regulations. · Cross-Departmental Collaboration: Work closely with other departments, such as finance, marketing and creative teams, to ensure legal considerations are integrated into decision-making processes. · Client Relations: Liaising with external stakeholders, such as brands, production companies, and legal representatives, to negotiate and finalise contracts on behalf of the agency’s talent. · Compliance Monitoring: Staying updated on changes in entertainment law and industry standards, ensuring that all contracts and business practices remain compliant. · Dispute Resolution: Provide support in managing disputes or legal issues that may arise from contractual relationships, working to resolve matters efficiently and in the best interests of the company. · Ad-Hoc Projects: Providing support on ad-hoc legal projects, initiatives, and issues as they arise, often requiring quick turnaround and flexibility. ESG Values: To Promote Environmental Sustainability: by advocating for environmentally responsible practices within the company; by identifying opportunities to reduce our carbon footprint and implementing sustainable initiatives. · To Support Social Responsibility Initiatives: o by contributing to corporate social responsibility (CSR) programs and initiatives; o by fostering diversity, equity, and inclusion within the workplace. · To Ensure Good Governance Practices: o by adhering to ethical business practices and promoting a culture of integrity; o by complying with relevant regulations and industry standards. · To Stay Informed on ESG Trends and Best Practices: o by staying up to date on emerging ESG regulations and best practices; o by sharing knowledge and insights with colleagues to promote continuous improvement in ESG practices. Qualifications & Skills: · 2+ years of contracts management experience (or similar) with a specific focus on drafting and negotiation within a law firm or legal department Strong organisational and time management skills Excellent attention to detail Desire and willingness to take ownership and control of tasks and projects Ability to work towards tight deadlines Strong analytical (strategic and creative) capabilities and judgment Ability to work effectively and collaboratively, think pragmatically and be solution‐oriented Exceptional written and verbal communication skills Business acumen and an understanding of Insanity’s business and the wider entertainment industry Ability to work well independently and contribute to the team Demonstrated ability to think clearly and quickly under pressure Personal Attributes: Diligent and dependable with a strong work ethic Resilient and able to thrive in a fast-paced, high-pressure environment. Dedicated to excellence and continuous improvement. Exceptional ethical standards and integrity. Positive attitude, with a proactive and flexible approach to work. Desire and willingness to take ownership and control of tasks and projects Professional with the ability to build trust and rapport with stakeholders Curiosity and willingness to tackle matters outside area of expertise Willingness to learn and adapt to different working styles Insanity is committed to fostering a workplace culture that values diversity, promotes equity and champions inclusion.
Executive Assistant to the CEO Location: Actoss different sites - MIDDLESEX STREET, E1 7DA Reports to: CEO Job Summary: The Executive Assistant will provide high-level administrative support to the CEO of Stanley Ley business and Harris and Zei, ensuring efficient operation and management of the executive office. This role involves managing daily schedules, facilitating communication between the CEO and stakeholders, coordinating meetings, and overseeing special projects to support business initiatives. Key Responsibilities: 1. Administrative Support: - Manage and maintain the CEO’s calendar, including scheduling meetings, appointments, and travel arrangements. - Prioritize and respond to emails, phone calls, and other communications on behalf of the CEO. - Prepare meeting agendas, reports, presentations, and correspondence as needed. 2. Meeting Coordination: - Organize, attend, and take minutes during executive meetings. - Coordinate board meetings and prepare necessary materials. - Ensure follow-up on action items from meetings. 3. Communication Liaison: - Serve as the primary point of contact between the CEO, internal teams, and external partners. - Handle confidential information with discretion and professionalism. - Draft and edit communications for the CEO, including internal memos and external business correspondence. 4. Project Management: - Assist with special projects as assigned by the CEO, including research, data collection, and coordination with other teams. - Track project timelines and progress, ensuring that deadlines are met. 5. Travel and Event Coordination: - Plan and coordinate domestic and international travel, including accommodations, itineraries, and logistics. - Organize corporate events, conferences, and off-site activities for the CEO. 6. Office and Executive Operations: - Develop and implement administrative systems and procedures to enhance office efficiency. - Prepare expense reports and manage budgets for the executive office. - Handle personal tasks for the CEO as required. Qualifications: - Education: Bachelor's degree in Business management, Communications, or a related field preferred. - Experience: 5+ years of experience as an Executive Assistant, preferably in a corporate or entrepreneurial setting. - Skills: - Strong organizational skills with the ability to manage multiple tasks and priorities. - Excellent verbal and written communication skills. - High level of attention to detail and accuracy. - Ability to handle sensitive and confidential information with discretion. - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other productivity tools. - Strong problem-solving skills and proactive attitude. Attributes: - Adaptability: Ability to adapt to changing priorities and demands in a fast-paced environment. - Initiative: Self-starter with the ability to anticipate needs and take initiative without direct supervision. - Interpersonal Skills: Professional demeanor with strong interpersonal skills to effectively interact with stakeholders at all levels. Why Join Us? - Be a part of an innovative and growing business. - Work directly with visionary leaders in a dynamic environment. - Opportunity for professional growth and development. Application Process: Please submit your resume and a cover letter detailing your experience and why you are an ideal fit for this
This is a full-time on-site role for an Administrative Assistant at FROGNAL ESTATES LTD in Greater London. The Administrative Assistant will be responsible for providing administrative support, managing phone calls and correspondence, assisting with executive tasks, and utilising clerical skills to ensure efficient office operations. Qualifications: - Administrative Assistance and Executive Administrative - Assistance skills - Strong Phone Etiquette and Communication abilities - Clerical Skills proficiency - Experience in office administration - Attention to detail and organisational skills - Ability to prioritise tasks and manage time effectively - Proficiency in Microsoft Office - Knowledge of basic accounting principles