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Senior eCommerce Lead Salary: Up to £100,000 base salary + bonus and benefits Location: London / South-East, hybrid working (3 days in office, 2 WFH) Permanent role THE OPPORTUNITY We are partnering with a fast-growing, dynamic premium beauty brand to find an ambitious and charismatic Senior eCommerce Lead. This is a brilliant opportunity to make a real mark, supporting the UK's continued growth as a digital-first eCommerce business across a multichannel retail landscape. Whether you're a high-performing senior eCommerce Manager or an eCommerce Lead ready to step up, or you're already operating at Head of eCommerce level and looking for your next high-impact challenge, this role offers genuine scope to shape strategy, build relationships with the UK's most important digital retailers, and drive accelerated growth in a brand that's genuinely going places. The successful candidate will create, direct and implement the eCommerce strategy across all Omnichannel and Pure Play Retailers (excluding Amazon) to deliver accelerated growth in line with the wider brand and business vision. KEY RESPONSIBILITIES Senior eCommerce Lead • Working closely with the wider eCommerce and commercial team, develop and lead the UK eCommerce strategy outside of Amazon, in alignment with overall business objectives, • Formulate plans and build direct relationships with the key Pure Play and Omnichannel retailers in the UK, to deliver accelerated growth and online market share gain, • Build and champion a culture of eCommerce excellence, improving online performance across all accounts, • Use data-driven insights to inform decision-making and ensure continuous improvement, • Define KPIs to track the success and ROI of eCommerce growth initiatives, • Manage the communication of all eCommerce goals, progress and outcomes to key business stakeholders, • Collaborate with leaders to embed digital-first thinking into the business strategy, sharing learnings with the wider team, • Continuously benchmark performance against market and competitive trends, ensuring the business remains ahead SKILLS AND EXPERIENCE We'd love to hear from talented eCommerce leaders coming from FMCG, Consumer Products, Fashion, Beauty, Retail or Digital Marketing Agencies. You'll bring: • Proven experience building and scaling eCommerce within Omnichannel and Pure Play Retail environments, • A strong track record of delivering accelerated online growth, • A delivery-focused, strategic mindset, • Strong analytical skills and a genuinely data-driven approach, • The ability to influence, inspire and upskill teams as a leader, • Excellent communication and presentation skills, • An understanding of quality and how to drive and protect a premium mass brand WHO YOU ARE You're driven, dynamic and a brilliant communicator. You're collaborative by nature, a real team player, and you lead with low ego and high impact. You thrive in fast-paced, ambitious environments and you're energised by the chance to build something exceptional. HOW TO APPLY To apply, please submit your CV via LinkedIn. Suzie Walker Executive Search is a firm of specialist headhunters with an expert team recruiting senior interim and permanent senior leaders for B2B and B2C marketing and digital/tech roles in FTSE 350 and private equity-backed companies.

Independent Contractor – Management Consultant (Europe: UK, Germany, France) This role requires 100% weekly travel to client sites and on‑site work at client locations. Why Join Proudfoot? Proudfoot is a global management consulting firm with a singular focus: Delivering operational performance improvement that endures. • We solve complex operational challenges across industries — Whether it's reducing aircraft turnaround times for a major airline, compressing project cycle times by 50%+ in capital-intensive construction, or eliminating bottlenecks across a 12-plant manufacturing network, you'll tackle problems that have resisted conventional approaches., • We transform how organisations are managed, not just how they operate — Our engagements go deeper than process redesign. You'll coach frontline supervisors and senior leaders alike, embedding new management behaviours and operating rhythms that sustain performance long after we leave. Our proven methodology, The Proudfoot System (TPS), provides the structure and discipline to convert complex operational challenges into quantifiable gains. As an Independent Contractor Consultant / Senior Consultant at Proudfoot, you will play a key role in delivering high impact transformation projects for leading organisations across Europe. You will lead one or more workstreams end-to-end, guide junior consultants, and work closely with client teams to drive measurable performance improvement and sustainable change. What You’ll Do Project Delivery • Take full accountability for delivering results across one or more project workstreams, • Partner with client teams to identify performance gaps and design practical, results driven solutions No two days are the same. You will work in a variety of environments — from the shop floor to the boardroom — with travel and change forming part of the project-based consulting lifestyle. Reporting to the Project Manager, you will manage senior client relationships while driving execution on the ground. Skills & Experience Education • Bachelor’s degree in Science, Engineering, Psychology, Business Studies, • Proven experience in industrial manufacturing, natural resources, mining, or energy sectors, • Backgrounds may include operations, maintenance, supply chain, internal OPEX, transformation teams, financial control, environmental change, renewables, or behavioural change / industrial psychology Methodologies • Solid understanding of finance (P&L, balance sheets, cost management), • Strong proficiency in Microsoft Excel, Word, PowerPoint, and Power BI, • Business level fluency in English is essential, • Strong client management and leadership capability, • Ability to work under time pressure in complex environments What makes us different is what makes us whole. At Proudfoot, we value diverse perspectives and are committed to creating a safe, inclusive, and empowering workplace for everyone. Diversity is integral to our success and innovation, enabling us to deliver better outcomes for our clients. Proudfoot is an equal opportunity employer and does not tolerate unlawful discrimination of any kind. Additional Role Information • Seniority Level: Mid/Senior, • Industry: Operations Consulting, • Employment Type: Independent Contractor Agreement, • Job Functions: Project Management, Manufacturing, Strategy & Planning Screening Questions (LinkedIn) • Do you hold a Bachelor’s degree?, • Do you speak and write English fluently?, • Which additional languages do you speak fluently?, • Do you have a minimum of 5 years’ experience in business consulting?, • Do you understand this is an independent contractor opportunity?, • Are you willing to travel weekly (100%) to client sites?, • Do you have data analytics experience?, • Do you have AI skills?

Are you interested in joining a high-performing business that works with some of the largest institutional developers within the residential sector? Cast Consultancy is a leading residential-led consultancy focused on driving positive change across the development and construction industry. We provide project management, cost management and strategic advisory services. As part of our continued growth, we are increasingly focused on data-driven decision making and the thoughtful adoption of digital tools to enhance project delivery. ROLE DESCRIPTION: We are seeking a motivated Senior Cost Consultant/Senior Quantity Surveyor to join our London-based team. This full-time, hybrid role involves leading the delivery of cost consultancy services on residential developments across the UK. You will work closely with clients and project teams across all stages of the project lifecycle, taking ownership of cost management delivery from pre-contract through to completion. Typical project values range from 20m-£150m. We value individuals who are forward-thinking and open to the evolving role of digital technology and AI in the construction industry, and who are keen to contribute to the ongoing development of our cost management capability. WHAT WE ARE LOOKING FOR: • Leadership of the day-to-day cost management services across assigned projects, • Strong technical capability across core cost management services including cost planning, procurement, and post-contract delivery., • MRICS preferred or another qualification in a relevant business discipline., • An adaptable and proactive individual, comfortable working both collaboratively within a team and autonomously, • Sound commercial knowledge with a good understanding of residential cost drivers, value engineering, risk management, • Experience supporting and mentoring junior team members, • Strong communication skills, with the ability to engage confidently and professionally with colleagues and clients., • High attention to detail, with a clear understanding of accuracy, and the importance of quality assurance., • High standards of literacy and numeracy., • Strong time management and prioritisation skills, with the ability to manage workloads across multiple projects, • Demonstrable passion for and understanding of the Real Estate and Construction Industry, • An interest in digital and data-led approaches to cost management, with a willingness to engage with evolving digital tools used across the business WHAT YOU’LL GET IN RETURN: Collaboration: Opportunity to work with a diverse team with some of the best cost and project management consultants in the industry Career Development Planning: We have training and a support structure in place Hybrid working policy: Flexibility to work from the office and home Holiday: We offer 27 days holiday plus bank holidays. Additional day holiday after 5 years of service. Cast Contribution Day: We offer one day per year to volunteer for a charity on behalf of Cast to give back to the community Professional Memberships Fees paid: RICS/CIOB Maternity leave: Competitive maternity package Electric Vehicle Scheme: Access to a salary sacrifice EV leasing program with flexible options and added perks through our chosen partner Nursery Fees: A salary sacrifice scheme designed to help you save on childcare costs Discretionary Bonus: This is based on business & individual performance Cycle to work scheme: We offer a scheme, which allows you to purchase commuter bikes and accessories though Cast whilst spreading the costs over 12 months Medical Health insurance: Comprehensive BUPA health insurance policy. Pension: matched contribution Life Assurance: Salary linked insurance policy Team socials and events: We organise quarterly team socials, social, cultural and sporting activities, weekly breakfast/lunches at the office, an annual summer conference, weekly treat days PLACE WITHIN THE BUSINESS: Your role will report directly to an Associate Director or Director. OUR VALUES: Respect: because respect creates followship and builds trust. Share: because sharing is the foundation of knowledge. Learn: because learning drives innovation and continuous improvement. OUR MISSION STATEMENT: Driving Industry Change, Delivering Better Outcomes, Creating Future Places DIVERSITY AND INCLUSION: We promote a diverse and inclusive workplace which harnesses the benefits of the diversity of our team and strives to represent the communities in which we live and work. Our vision is to establish an environment that attracts individuals from a wide range of backgrounds and talents, empowering them to contribute their best and authentic selves. We welcome and encourage applications from those who share our commitment to fostering this inclusive and authentic work culture.

Join a fast-paced, dynamic environment at the heart of the beauty and wellness industry. This is a key role driving excellence across operations, logistics, and B2B wholesale fulfilment. The Role We’re looking for a confident and experienced Operations Manager to lead a collaborative team and oversee the smooth running of all order processing and dispatch operations. This is a hands-on role where you’ll work closely with internal teams, warehouses, and sales to ensure an exceptional customer experience and continuous improvement across the board. Key responsibilities include: • Leading and managing the Operations team, assessing workloads and allocating accounts, • Managing and developing the team through weekly catch-ups and tailored development plans, • Managing the full operational process, responding to follow-up queries and customer needs, • Maintaining strong working relationships with warehouse partners and improving fulfilment processes, • Updating warehouse teams on B2B requirements such as kitting and reworks, • Overseeing order fulfilment, export documentation, and compliance paperwork, • Acting as the point of escalation for urgent issues and key projects, • Collaborating with the Head of Operations on system and warehouse improvements (e.g. EDI integration), • Supporting credit control with account reconciliation, • Working with the Ecommerce team to resolve stock/order issues and reduce web errors, • Creating reports to monitor open orders and support wider business decisions, • Providing weekly updates on operational performance and ongoing projects, • Supporting Sales teams across various territories and planning seasonal product launches, • Driving the S&OP process through post-activity evaluations How You’ll Dazzle Us • You’ve got proven experience managing operational teams within a fast-moving business, • You’re a strong communicator who builds trusted relationships across departments, • You thrive under pressure, love improving processes, and have a sharp eye for detail, • You’re confident using ERP systems (such as SAP or Business Central), • You take ownership and have a proactive, solution-focused mindset, • You’re comfortable reporting to senior leadership and contributing to business-wide strategy, • Your time management and organisational skills are second to none, • You’ve got experience working across B2B, wholesale and ecommerce functions

Workday HCM & Absence SME Location: London, United Kingdom Type: Permanent, Full-time Work Pattern: Hybrid (3 days per week onsite) About the Company Our client is a large enterprise organisation currently investing in the optimisation and maturity of its Workday platform following a complex legacy setup. The business is focused on simplifying processes, improving user experience, and maximising the value of Workday through best-practice configuration and scalable system design. This role sits within a broader HR systems transformation programme and offers the opportunity to play a key role in shaping how core HCM and Absence processes are delivered across the organisation. Why This Role Matters • Lead the optimisation and continuous improvement of Workday HCM and Absence, • Drive standardisation and simplification across HR processes, • Support the organisation’s “adopt rather than adapt” Workday strategy, • Improve automation, user experience, and operational efficiency, • Partner with stakeholders across HR and the wider business to deliver scalable solutionsKey Responsibilities, • Act as the SME for Workday HCM and Absence modules, • Manage system maintenance, enhancements, upgrades, and change requests, • Configure and optimise business processes, security, and module functionality, • Support the delivery of continuous improvement initiatives across Workday, • Develop and maintain the roadmap for HCM and Absence enhancements, • Maximise automation opportunities and reduce off-system processes, • Identify opportunities to simplify or redesign processes to improve user experience, • Facilitate workshops and demonstrations both virtually and onsite, • Gather feedback from end users and stakeholders across the business, • Assess change impacts in line with governance processes and risk controls, • Support testing activities for releases, upgrades, and new functionality, • Manage escalations, incidents, and ticket resolution in line with SLAs, • Configure and maintain HCM and Absence reporting, • Support training materials including user guides, FAQs, demos, and knowledge content, • Utilise Workday Community and Success Plans to remain aligned to best practice and market trendsWho We Are Looking For Essential, • Strong experience supporting and optimising Workday HCM and Absence, • Strong understanding of core HR processes and integrations with payroll and external systems, • Experience configuring Workday business processes and security, • Experience engaging with stakeholders across multiple levels of an organisation, • Strong analytical and problem-solving skills, • Experience working within complex or multinational organisations, • Experience supporting large-scale Workday environments and transformation initiatives, • Ability to identify opportunities for simplification and continuous improvement, • Strong communication and stakeholder management capabilityDesirable, • Experience supporting organisational change, restructuring, or divestiture activity within Workday, • Experience across multi-business or international Workday deployments, • Exposure to Workday consulting, innovation, or advanced configuration work, • Workday Pro certification in HCM and/or Absence (attained or in progress)Additional Information, • Hybrid working with 3 days per week onsite in London, • Long-live role, therefore candidates must confirm they have not previously applied, • Right to represent required prior to submissionHiring Process, • Initial screening conversation, • Interview process with HR Systems and business stakeholders, • Final stage discussions with senior leadership teams

Role Overview We are seeking a commercially minded Senior Finance Business Partner to join a fast-growing, private equity-backed education group. Reporting to the Head of Commercial Finance & CFO, this role will partner closely with operational and senior leadership teams to drive financial performance, support strategic decision-making, and deliver scalable financial insight across the organisation. The successful candidate will combine strong financial analysis and business partnering capability with the ability to operate effectively in a dynamic, high-growth environment. Experience within education, multi-site operations, or PE-backed businesses is highly advantageous. Key Responsibilities Business Partnering & Commercial Support • Partner with senior operational leaders to improve financial performance and support strategic initiatives., • Provide meaningful financial insight, analysis, and challenge to support decision-making across the group., • Develop strong relationships with stakeholders across finance and operations., • Support pricing, resource planning, investment appraisals, and commercial initiatives., • Translate complex financial information into clear, actionable recommendations for non-financial stakeholders.Financial Planning & Analysis, • Lead budgeting, forecasting, and long-range planning processes for designated business areas., • Deliver monthly performance reporting, including variance analysis, KPI tracking, and commentary., • Build and maintain financial models to support growth initiatives, acquisitions, and operational improvements., • Analyse revenue streams, student metrics, staffing costs, utilisation, and profitability drivers., • Support scenario planning and sensitivity analysis in a changing market environment.Performance Improvement, • Identify opportunities to improve operational efficiency and financial performance., • Drive accountability for budget ownership and financial targets across the business., • Support implementation of financial controls, reporting improvements, and process automation., • Contribute to margin improvement and cost optimisation initiatives.PE & Strategic Environment, • Support delivery of board packs, lender reporting, and investor-focused analysis., • Assist with acquisition integration, due diligence, and strategic projects where required., • Operate effectively within a fast-paced, results-oriented private equity environment., • Help embed a data-driven performance culture across the organisation.Candidate Profile Experience • Qualified accountant (ACA, ACCA, CIMA or equivalent)., • Experience in a Finance Business Partnering, FP&A, or commercial finance role., • Experience within a private equity-backed, high-growth, or multi-site environment preferred., • Education sector experience advantageous but not essential., • Strong track record of influencing senior stakeholders and driving commercial outcomes.

Join a leading UK insurer's Technical Modelling Team as a Pricing Manager, delivering key strategic pricing objectives across motor and home insurance products. This is a genuinely flexible hybrid role requiring only 1-2 days per month in the office, offering exceptional work-life balance while leading a team of pricing specialists and implementing advanced modelling and rating strategies that drive loss ratio improvement, risk selection, and business growth. You'll collaborate with senior stakeholders to strengthen pricing capabilities through best-practice methodologies, governance frameworks, and robust controls, while leveraging internal and external datasets (including broker-specific data) to enhance predictive models and support profit objectives. Key Responsibilities • Work with senior stakeholders to implement modelling and rating changes that enhance loss ratio, risk selection, and business growth across motor and home portfolios, representing Pricing as subject matter expert in key forums and translating complex technical information for non-technical audiences, • Lead and develop a diverse team of pricing specialists within the Technical Pricing Department, ensuring capability progression, alignment with company values, and fostering a culture of continuous improvement and agility, • Establish and maintain best-practice pricing methodologies, governance frameworks, and robust controls while leveraging internal and external datasets to enhance predictive pricing models and support strategic profit and growth objectives, • Maintain expertise in Pricing and Data Science tools (WTW Radar, SQL, Python, Databricks) while staying current with market and technological trends to drive innovation and optimise pricing infrastructure across the businessQualifications:, • Expert understanding of predictive modelling and machine learning techniques for technical rating in motor and home insurance, with excellent numerical and analytical skills, strong attention to detail, and exceptional critical thinking ability, • Self-motivated leader with proven ability to manage, develop, and support teams while remaining effective under pressure, building strong interpersonal relationships across functions, and collaborating confidently with senior stakeholders, • Minimum 2:1 bachelor's degree (or equivalent) in a numerical discipline with commitment to continuous learning in analytics, data science, AI, and emerging technologies; project management skills advantageous

Product Control Analyst – Physical Energy Trading An established international energy trading and supply business is looking to hire a Product Control Analyst to support its trading activity across physical energy markets. This is a broad Product Control Analyst role suited to someone with strong experience in physical oil, refined products or related commodity markets , who can take ownership of risk and P&L reporting while also providing meaningful commercial insight to senior stakeholders. The role sits within a highly active trading environment and will require someone who is technically strong, detail-focused and confident challenging front office, commercial and finance teams. This is not a pure reporting position; the successful candidate will be expected to explain performance, identify risks, improve processes and help shape how market risk is understood across the business. Key Responsibilities You will be responsible for: • Producing daily position reports covering market risk exposures from trading and hedging activity, • Delivering daily mark-to-market P&L reporting with clear, commercially relevant commentary, • Taking ownership of specific product areas, including daily reporting, month-end close and reconciliation, • Validating market data, pricing inputs and valuation methodologies used within P&L reporting, • Working closely with Finance to reconcile middle office P&L against monthly accounts, • Partnering with Trading, Commercial and Finance teams to ensure exposures and performance are clearly understood, • Identifying gaps in existing reporting and developing improved processes, controls and MI, • Supporting the development and implementation of ETRM-related enhancements, • Acting as a senior point of reference within the team and helping to raise standards across reporting and controls, • Significant experience in Product Control within physical oil, refined products or a closely related commodity trading environment, • Strong understanding of physical trading, hedging, exposures and mark-to-market P&L, • Advanced Excel skills and strong data analysis capability, • Excellent attention to detail and a robust control mindset, • The confidence to challenge stakeholders and hold the business to account where required, • Strong communication skills, with the ability to explain risk and P&L clearly to non-risk audiences, • Experience acting as a senior team member, mentor or point of reference The role offers a high level of ownership, visibility across the business and the opportunity to influence how risk is managed in a fast-moving physical trading environment. A competitive compensation package is available, including bonus, private medical insurance, enhanced pension contributions, enhanced holiday allowance and a range of additional benefits. to support its trading activity across physical energy markets. This is a broad market risk role suited to someone with strong experience in physical oil, refined products or related commodity markets , who can take ownership of risk and P&L reporting while also providing meaningful commercial insight to senior stakeholders. The role sits within a highly active trading environment and will require someone who is technically strong, detail-focused and confident challenging front office, commercial and finance teams. This is not a pure reporting position; the successful candidate will be expected to explain performance, identify risks, improve processes and help shape how market risk is understood across the business. Key Responsibilities You will be responsible for: • Producing daily position reports covering market risk exposures from trading and hedging activity, • Delivering daily mark-to-market P&L reporting with clear, commercially relevant commentary, • Taking ownership of specific product areas, including daily reporting, month-end close and reconciliation, • Validating market data, pricing inputs and valuation methodologies used within P&L reporting, • Working closely with Finance to reconcile middle office P&L against monthly accounts, • Partnering with Trading, Commercial and Finance teams to ensure exposures and performance are clearly understood, • Identifying gaps in existing reporting and developing improved processes, controls and MI, • Supporting the development and implementation of ETRM-related enhancements, • Acting as a senior point of reference within the team and helping to raise standards across reporting and controls, • Significant experience in market risk within physical oil, refined products or a closely related commodity trading environment, • Strong understanding of physical trading, hedging, exposures and mark-to-market P&L, • Advanced Excel skills and strong data analysis capability, • Excellent attention to detail and a robust control mindset, • The confidence to challenge stakeholders and hold the business to account where required, • Strong communication skills, with the ability to explain risk and P&L clearly to non-risk audiences, • Experience acting as a senior team member, mentor or point of reference The role offers a high level of ownership, visibility across the business and the opportunity to influence how risk is managed in a fast-moving physical trading environment. A competitive compensation package is available, including bonus, private medical insurance, enhanced pension contributions, enhanced holiday allowance and a range of additional benefits.

Public Sector Business Development Director Role Overview At KPMG, you will bring your industry knowledge and technology experience to map customer business challenges to Microsoft AI Business Solutions, shape end-to-end transformational journeys, and deliver real business value to our clients. The core element of the role is to drive new business in Central Government clients through collaborating with the broader firm, owning the Microsoft alliance within the sector and leveraging your industry connections to identify new opportunities and building partnerships to overseeing bids and ensuring successful delivery. This role requires a blend of strategic vision, operational excellence, and a deep understanding of the public sector landscape. As part of this role, you will lead our teams, and coach and mentor junior members in their own career progressions whilst contributing to our overall go-to-market activities through building the KPMG brand and being visible as a leading advisor within our clients, the market, and our alliance partner Microsoft. You will also be a key part of the governance layer within the practice ensuring compliance and quality is at the heart of our sales approach. This role is crucial in shaping the sales and pre-sales strategy, delivering high-impact presentations, and demonstrating the value of solutions to potential clients. The Director will also play a key role in building and maintaining strategic relationships with key stakeholders, both internally and externally. You will be responsible for driving revenue growth and market share within the public sector, predominantly Central Government, focusing on Microsoft solutions and services within the AI Business Solutions pillar. This is a critical role for our firm, and we are looking for a proven leader with a strong track record of success in selling complex solutions to the Public Sector. Key Responsibilities Develop and Execute Strategy: • Create and implement a comprehensive business development strategy for Central Government, aligning with organisational goals and market trends. Achieve and exceed individual and team sales and business origination targets through leading the end-to-end sales process, ensuring profitability and client satisfaction Market Intelligence: • Conduct market research to identify trends, competitor activity, and emerging opportunities, ensuring the business remains agile and responsive. Align the market opportunity, Microsoft technology and KPMG capability to define relevant market propositions and continually adapt our offering and GTM approach. Own the go-to-market strategy and orchestrate the creation of relevant propositions and assets to drive pipeline. Delivering c compelling content and proposals to potential clients. Pipeline Generation: • Identify, qualify, and pursue new business opportunities within Central Government departments and agencies, building a robust pipeline to achieve growth targets. Lead on sales excellence, identifying opportunities for improving pre-sales processes, tools, and methodologies to enhance efficiency and effectiveness. Stakeholder Engagement & Collaboration: • Build and maintain strong relationships with key government stakeholders, industry partners, and internal teams to position the organisation as a trusted advisor. Collaborate with other teams within KPMG, including delivery, marketing, and technology. Particularly in large scale transformation programmes (typically greater than £2m) where your role will be to lead and augment bid teams. Thought Leadership: • Actively participate in industry events, conferences, and networking opportunities to build brand visibility and generate new leads by proactively positioning KPMG as a trusted advisor to capitalise on new growth areas Performance Management: • Set clear performance goals for your direct business development team to align to the business strategy. Drive business and team success through the implementation and management of this, identifying opportunities for improvement and acceleration. Support this through providing coaching and feedback, and foster a culture of excellence, innovation, and collaboration. Market Intelligence: • Conduct market research to identify trends, competitor activity, and emerging opportunities, ensuring the business remains agile and responsive. Align the market opportunity, Microsoft technology and KPMG capability to define relevant market propositions and continually adapt our offering and GTM approach. Own the go-to-market strategy and orchestrate the creation of relevant propositions and assets to drive pipeline. Delivering c compelling content and proposals to potential clients. Governance and Compliance: • Ensure all business development activities adhere to internal governance, quality standards, and public sector procurement regulations. Lead on risk processes and model leading practice to the team. The Person • Extensive experience in business development sales, with a proven track record of winning and delivering complex deals in the public sector, ideally Central Government. Demonstrative sales experience working in large matrix organisations with senior stakeholders from either large consulting organisations or system integrators to develop pipeline leveraging alliances and strategic partnerships., • Strong understanding of government procurement processes, frameworks, and compliance requirements., • Passionate about talking to clients on current technology issues and market direction and seeks collaborative ways of working with both clients, technology alliances and KPMG teams., • Strategic thinker with creative problem-solving skills and the ability to navigate ambiguity. Exceptional leadership and people management skills, with a proven ability to lead, motivate, and develop high-performing teams., • Strong strategic planning skills, with the ability to develop and execute innovative sales strategies, • Excellent verbal and written communication skills, with the ability to articulate complex ideas clearly and persuasively., • Deep knowledge of Microsoft technologies and how these align to client challenges in complex digital transformation programmes., • Flexible and resilient – this team works at a fast pace, so you will be priority focused, detail-conscious, dedicated, and able to work calmly under pressure and be adaptable Certifications and Education • Bachelor's degree in business administration, marketing, or equivalent, • Proven experience in sales, with a track record of success in selling Microsoft solutions to the public sector, • Strong understanding of the public sector landscape and the challenges and opportunities faced by government agencies, • Deep knowledge of data analytics and related technologies, including cloud computing, artificial intelligence, and machine learning, • Excellent communication, presentation, and negotiation skills, • Proven leadership ability, with a track record of building and motivating high-performing teams.

Dynamics 365 Contact Center & Customer Service Architect Shape Customer and Colleague Service Experiences with KPMG UK KPMG’s Microsoft Business Solutions practice is one of the most experienced and fastest‑growing Microsoft transformation teams in the UK. We work with organisations to modernise customer service and contact centre operations using Dynamics 365 Contact Center, Dynamics 365 Customer Service, Power Platform, and Copilot‑enabled experiences. Our focus is on designing service models that work in practice — across voice and digital channels, agent and supervisor experiences, and end‑to‑end customer journeys. We value clarity, empathy for users, and functional designs that are grounded in real operational needs. The Role As a Functional Architect specialising in Dynamics 365 Contact Center and Customer Service, you will be responsible for owning the functional design of modern contact centre and service solutions. You will work closely with clients, product owners and delivery teams to understand service operations, customer journeys and business outcomes, and translate them into clear, implementable functional designs using standard Dynamics 365 capabilities wherever possible. This is a hands‑on delivery role. You will lead functional workshops, shape solution configuration, guide functional consultants, and support delivery through build, test and go‑live. You will partner closely with Technical Architects to ensure functional designs are feasible, scalable and aligned to the overall solution architecture. Key Responsibilities Functional Solution Design • Own the functional design of Dynamics 365 Contact Center and Customer Service solutions, covering cases, interactions, queues, routing, knowledge, and service processes., • Translate business requirements into clear functional designs, user stories and configuration approaches., • Design end‑to‑end service journeys across voice, chat, email, messaging and social channels., • Define queue models, skills, routing rules and work distribution, aligned to operational goals., • Lead functional workshops with service leaders, operations teams and frontline users., • Act as a trusted functional advisor, helping clients understand product capabilities, constraints and trade‑offs., • Guide and review configuration across Customer Service Hub, Contact Center capabilities and Power Platform., • Support functional testing, UAT preparation and defect triage., • Design with adoption in mind, considering usability, role clarity and operational readiness., • Ensure functional designs support reporting, quality management and continuous improvement., • Work closely with Technical Architects to align functional requirements with technical design., • Highlight non‑functional considerations early, including performance, scalability and security., • Contribute to proposals, demos and early solution shaping for contact centre and service transformations., • Support estimations and scope definition by clearly articulating functional complexity and dependencies. What You’ll Bring We do not expect every candidate to cover every area. What matters most is strong functional design capability, contact centre understanding, and confidence working with clients and delivery teams. Essential • Strong experience delivering Dynamics 365 Customer Service and/or Contact Center solutions in a functional role., • Solid understanding of service operations and contact centre processes, including case management and interaction handling., • Experience designing omnichannel journeys, queues, routing and agent experiences., • Comfortable leading workshops, documenting requirements and producing functional designs., • Experience supporting configuration, testing and go‑live activities., • Ability to work collaboratively with Technical Architects and development teams., • Confident communicator with clients and internal stakeholders., • Experience with other CCaaS platforms like AWS, Gensys etc., • Exposure to Copilot for Service, Copilot Studio or conversational AI from a functional design perspective., • Experience with D365 Customer Insights, knowledge management or workforce management concepts., • Familiarity with Power Platform capabilities used to extend service experiences., • Awareness of new Dynamics 365 releases and roadmap. Why Join KPMG’s Microsoft Business Solutions Team? • Design real‑world service experiences: Work on programmes that directly impact customers, agents and service leaders., • Strong delivery focus: Be part of teams that care about adoption, usability and operational success., • Collaborative architecture model: Work closely with technical specialists while owning functional outcomes., • Opportunities to grow: Develop deeper product expertise or progress towards Solution or Lead Architect roles., • Microsoft partnership: Access early insight into new service and contact centre capabilities., • A culture of clarity and pragmatism: We value thoughtful design, open discussion and sustainable solutions. If this sounds like the kind of role you want to do, we’d genuinely love to speak with you.

Buyer/Senior Buyer - IT | London | Hybrid ~ An exciting opportunity has arisen for a Buyer/Senior Buyer with some IT experience to join a major UK infrastructure business during a significant phase of growth and transformation... This role will support end-to-end procurement activity across IT and corporate functions, working closely with stakeholders to deliver sourcing strategies, supplier engagement, contract management, and continuous improvement initiatives. You will play a key role in supporting high-value procurement activities within a complex and fast-paced environment. Key responsibilities include: • Supporting procurement activity from sourcing through to contract award., • Assisting with supplier negotiations, RFP/RFQ processes, and contract management., • Building strong stakeholder relationships across the business., • Ensuring procurement compliance, governance, and best practice., • Supporting reporting, KPI tracking, and continuous improvement initiatives. What we are looking for: • Some experience within IT procurement/category management., • Strong stakeholder engagement and communication skills., • Understanding of commercial contracts and procurement processes., • Ability to work across multiple projects in a collaborative environment., • CIPS qualification/studying towards CIPS desirable. This is a fantastic opportunity to join a nationally significant project offering long-term career development, hybrid working, and the chance to make a real impact. Please use the site buttons to Apply. If you would like to know more about this Buyer opportunity, please call Karen Laker on +44 (0)1403 248448 Beaumont Select is a leading Supply Chain & Purchasing Recruitment Agency for permanent and interim staffing solutions. We support a primarily blue-chip client base, in the provision of experienced Supply Chain & Purchasing Professionals; successfully resolving their Purchasing Recruitment demands. We have a proven track record in purchasing recruitment and are a leading purchasing recruitment agency. Complying with the BERR Beaumont Select are an Employment Agency and an Employment Business JO-05509

Who are we? Howden is a global insurance group with employee ownership at its heart. We're experts helping clients adapt and thrive in a changing world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of over 24,000 employees spanning more than 100 countries. Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That’s Howden. Why work at Howden? We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down disappointed head-hunters for years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. This is initially a 12 month contract with potential to extend. The role The Process Lead is the senior delivery role within the Process Optimisation Programme, responsible for driving pace, quality and impact across enterprise process architecture, hands‑on optimisation and capability uplift. The role exists to turn ambition into execution — setting direction, prioritising work, leading delivery teams and ensuring redesign activity is grounded in real insurance operations while building a sustainable improvement capability across the business. What you’ll be doing • Own and lead day‑to‑day delivery of the Process Optimisation Programme across all divisions and workstreams., • Set clear direction, priorities and sequencing across enterprise process architecture, optimisation sprints and capability uplift., • Lead, coach and develop the Business Analyst team, ensuring high standards, consistency and delivery pace., • Establish and maintain a single enterprise‑wide inventory of insurance processes, including agreed hierarchies, ownership and metadata., • Ensure credible opportunity sizing and prioritisation through robust analysis and process heatmaps by division., • Shape, lead and assure structured design sprints on priority processes, challenging existing ways of working end to end., • Work directly with senior stakeholders and process owners to influence, challenge and drive decisions., • Embed Lean, Six Sigma and value‑stream thinking into practical redesign activity., • Ensure optimisation activity integrates technology, automation and AI in a way that is operationally effective and regulatorily sound., • Build sustainable process and optimisation capability within divisions, reducing long‑term dependency on central teams., • Ensure work remains grounded in real insurance workflows, controls and operational constraints., • Maintain clear visibility of progress, risks and outcomes for senior stakeholders. Who we’re looking for • Strong experience leading delivery within complex, multi‑year transformation or optimisation programmes., • Deep expertise in process improvement, including Lean, Six Sigma and value stream mapping., • Proven ability to translate strategy into execution at scale across multiple business areas., • Strong people leadership and coaching capability, with experience building high‑performing teams., • Experience operating in regulated environments, with sound understanding of controls and SOX‑style requirements., • Strong understanding of systems, data and end‑to‑end insurance workflows., • Excellent stakeholder management skills, with confidence influencing and challenging at executive level., • Strong insurance experience, with credibility across core insurance operations., • Practical curiosity and applied interest in AI, automation and agentic ways of working. Qualifications • Process improvement certification (Lean, Six Sigma or equivalent) is desirable., • Relevant professional qualification or equivalent practical experience is desirable., • Strong written and verbal English, with the ability to communicate clearly at all levels., • Good numeracy skills, with confidence working with data, costs and value measures. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: • Our successes have all come from someone brave enough to try something new, • We support each other in the small everyday moments and the bigger challenges, • We are determined to make a positive difference at work and beyond Diversity and Inclusion At Howden we value diversity - there is no one Howden ‘personality type’. Instead, we’re looking for individuals who share the same values as us: • Our successes have all come from someone brave enough to try something new, • We support each other, in the small everyday moments and the bigger challenges, • We are determined to make a positive difference, at work and beyond We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances. Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Our sustainability promise We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.

My client, who is well known for their private client work, is looking for a HR Programme Manager to join their London-based People function. This is a high‑impact role supporting the delivery of a firm‑wide culture and transformation agenda within a globally operating professional services environment. Reporting into the Chief People Officer, the Programme Manager will play a critical role in translating strategic objectives into structured programmes and ensuring change initiatives are delivered effectively, consistently, and with measurable outcomes. The organisation has recently launched a refreshed business strategy focused on improving ways of working, embedding high‑performance principles, leveraging technology more effectively, and strengthening collaboration across regions. Following a detailed review of its current performance culture, the firm is now mobilising a programme of change to embed new behaviours and ways of working across the business. This role is execution‑focused rather than strategic in direction‑setting. It will suit someone who excels at planning, coordination, governance, and delivery, and who is comfortable supporting senior leaders to implement change at pace in a complex, international environment. The Role The HR Programme Manager – Culture & Change will be responsible for planning, coordinating, and delivering a portfolio of culture and transformation initiatives across the firm. Working closely with senior leadership, HR, Learning & Development, and business services teams, you will ensure initiatives are delivered on time, to quality, and with clear adoption and impact. Key responsibilities include: Programme Delivery • Managing multiple culture and change workstreams aligned to strategic priorities such as leadership behaviours, collaboration, DEI, wellbeing, client centricity, and technology adoption, • Developing and maintaining programme plans, milestones, dependencies, risks, and issue logs, • Tracking delivery against agreed outcomes and escalating risks or delays where required, • Ensuring alignment across functions and regions and avoiding duplication of effort Stakeholder Coordination • Partnering with senior sponsors, partners, and functional leaders to support delivery of change initiatives, • Preparing briefing papers, progress updates, and materials for governance forums and leadership meetings, • Supporting leader‑led interventions such as workshops, pilots, and engagement sessions, including planning, logistics, and follow‑up, • Acting as a central point of contact for programme stakeholders, ensuring clear communication and issue resolution Change Implementation & Adoption • Applying structured change management approaches to support behavioural and operational change, • Supporting readiness assessments, stakeholder mapping, and engagement planning, • Working with HR and other teams to embed change into day‑to‑day processes, • Capturing feedback and lessons learned to inform continuous improvement Communications & Reporting • Working closely with Internal Communications to coordinate programme messaging and engagement activity, • Managing timelines for updates, campaigns, roadshows, and internal events, • Tracking KPIs, maintaining programme dashboards, and supporting impact measurement through surveys and data analysis About You The successful candidate will bring strong programme or project management experience, ideally gained within professional services or similarly complex, matrixed organisations. You are likely to demonstrate: • Proven experience managing multiple initiatives in parallel, with strong governance and delivery discipline, • Practical experience supporting business change from design through to implementation and adoption, • Familiarity with recognised change management frameworks, • Confidence working with senior stakeholders while retaining ownership of delivery, • Strong analytical skills and attention to detail, with experience tracking metrics and reporting on progress

Regional / Operations Director | £130,000 + bens | London | Permanent A major Principal / Building Services contractor is looking to appoint a senior operational leader to oversee a significant portfolio of London projects and play a key role in the next phase of the business’ growth. This isn’t a role for somebody to come and babysit, and maintain the status quo – this is about development, growth and progression. The business is already well established, financially secure and delivering complex, high-value schemes across London and the South East. What they are looking for now is somebody capable of bringing strategic operational leadership across multiple projects, multiple teams and multiple stakeholders - while continuing to raise standards internally. You would be inheriting a strong platform. • Experienced delivery teams., • Established client relationships., • A healthy pipeline., • A respected name in the market. But equally, this role comes with genuine influence. The successful individual will help shape how projects are governed, how operational teams are developed, how lessons are retained across the business and how delivery standards continue to evolve as the company grows. The position sits at the intersection of operations, commercial awareness, leadership and client management. You will work closely with senior leadership and commercial teams to ensure projects remain healthy, risks are identified early, operational performance is visible and teams are properly supported to deliver at a consistently high standard. It is likely to suit somebody currently operating at Operations Director, Regional Director or Senior Contracts Director level within the building services or specialist construction sector, particularly those who have experience overseeing multiple complex projects simultaneously. The right person will probably recognise that this role is less about firefighting individual jobs and more about creating an environment where good delivery becomes repeatable across the wider business. You will need credibility. Not just technically, but personally. The ability to challenge where necessary, support operational teams properly, build trust with clients and bring calm, decisive leadership when projects inevitably become pressured. There is also a significant people element to the role. • Developing operational talent., • Creating accountability., • Encouraging collaboration across departments., • Helping build a culture where standards are high but teams still feel supported. The business itself is ambitious but pragmatic. Well-run and commercially astute. And genuinely interested in long-term operational improvement rather than short-term noise. Package circa £130,000 plus executive benefits package. For obvious reasons, this search is being handled confidentially. Further detail will be shared during initial conversations with suitably aligned individuals.

An exciting opportunity to join a leading insurance firm, taking ownership of distribution oversight and governance. This is a high-profile role where you’ll sit at the heart of commercial activity—ensuring partnerships, products, and processes deliver strong customer outcomes and meet evolving regulatory expectations. The Role As Distribution Oversight Manager, you’ll play a critical role in strengthening and evolving the distribution framework, overseeing both directly authorised and appointed representative relationships. You’ll use data, insight, and stakeholder collaboration to challenge, influence, and enhance how the business manages conduct risk and customer outcomes. What You’ll Be Doing • Leading the ongoing development of distribution monitoring frameworks, • Overseeing AR partnerships, ensuring robust governance and compliance, • Analysing MI to identify risks, trends, and opportunities to improve outcomes, • Driving Consumer Duty and TCF alignment across products and distribution channels, • Owning governance forums, committees, and reporting processes, • Supporting regulatory change and transformation initiatives, • Partnering with commercial, compliance, operations, and finance teams to deliver consistent oversight, • Acting as a first-line champion for the customer, identifying and mitigating potential harm What We’re Looking For • Experience in governance, oversight, or conduct risk within financial services, • Strong understanding of UK regulatory frameworks, particularly Consumer Duty, • Ability to interpret data and MI to drive insight-led decisions, • Confident stakeholder manager, able to influence and challenge effectively, • Organised, proactive, and comfortable working across multiple priorities, • Commercial awareness with a customer-first mindset Why This Role? • High visibility role with real influence on customer outcomes and business strategy, • Opportunity to work across multiple functions and senior stakeholders, • Blend of governance, analytics, and commercial exposure, • Join a business that values innovation, collaboration, and continuous improvement

Please note, this is a key position within the agency. For this one, we need people well versed in the work we do and with a good idea of how it can be evolved. We're a creative CX agency and our workstreams run from digital, OOH, CRM, to high standard creative campaigns for luxury globally renowned clients, and coming in at this level, we'll need you to have a good understanding of how this can all be done well, and evolved. Here at Havas CX helia, we’re on a mission to become the best customer engagement agency in the UK and making work that hits differently. And you’re a big part of making this happen. Better together What’s the secret to our success? The power of collaboration. Whether that’s across our two teams in London and Cirencester – or our far-reaching global network. 18 countries, 1,200+ people, 25 Villages. When you work with us, you’ll also be joining Havas CX – an international group dedicated to delivering meaningful customer experiences across the entire customer journey. Your new colleagues will include the strongest CX minds from a global talent pool. You’ll be in good company. Together we transform brands through our unique approach. Your future Helping brands strengthen their consumer relationships is what we’re all about – flexing and blending our creative and data skills to make each and every interaction truly meaningful. But it’s not just brands we empower. Working for Havas CX helia means you’re working for a company that loves to empower its people, too. While you bring the can-do, entrepreneurial attitude, we’ll equip you with the skills to pull off big ideas – and everything else you need to make the most of your natural talents. Both professionally and personally, we help you make a difference – so you can enjoy a rewarding career in our industry. Role: Account Director Location: Kings Cross, London / Hybrid Reporting Into: Business Director Direct Report: Senior Account Manager Overview We’re looking for a proactive, curious and driven Account Director (FTC) to work on one of our flagship accounts. This role is ideal for someone who enjoys variety, takes real ownership of their work and team, and thrives in a collaborative, fast-paced agency environment. You’ll be comfortable managing complex, multi-channel campaigns, building strong client relationships and working closely with internal teams to deliver high-quality, impactful work. Key Responsibilities • Managing a diverse range of fast-paced projects across brand and product advertising., • As a customer engagement agency, understanding the end customer is critical. You’ll bring a strong creative eye alongside a solid appreciation for how strategic insight and data inform decision-making and optimise performance., • A naturally strong leader, you inspire colleagues and clients when talking about creative, audiences and data. You distil complexity into clear, compelling narratives that drive confidence and action., • You have exceptionally high standards for yourself and your team, with relentless attention to detail and excellent organisational skills, ensuring work is delivered efficiently, profitably and right first time., • Responsible for ensuring that you and your team deliver all projects on time and to budget, maintaining client satisfaction through ‘brilliant basics’ (briefs, proposals, timing plans, estimates, status meetings, daily stand-ups and resourcing)., • Highly adept at developing robust creative briefs alongside our strategic planners to bring solutions to life., • Seen by both client and agency as authoritative and knowledgeable on the client’s business, strategy and market sector., • Acts as an escalation point on workload priorities as needed, both internally and with clients., • Owns and develops key client relationships (senior and junior), building trust and long-term partnerships., • Commercially astute, with a clear sense of ownership and accountability. Contributes to and delivers against the Client Development Plan, with responsibility for profitability, growth and overall account direction., • Proactively identifies opportunities for organic growth and incremental work., • Equally comfortable leading strategic initiatives as well as overseeing the day-to-day delivery of BAU., • Highly numerate, with responsibility for forecasting, budget control and overall P&L management. Attributes/Competencies • Operates as a mature and strategic leader, with extensive agency experience and demonstrable progression in account management roles (10+ years), including significant exposure to integrated, multi-channel marketing campaigns., • Brings strong, hands-on experience across a broad range of disciplines and channels, including: Always On Tactical (e.g. DCO, PMAX, PPC), paid social, digital display, brand campaigns, original editorial content, shoots and events, media partnerships, original still and moving image production, global-to-local adaptations, design and copy briefs, customer magazines, web campaign landing pages and retailer toolkits.., • A strong interest in luxury and automotive branding is highly desirable; experience in these sectors is a significant advantage and will be highly valued., • Demonstrates an in-depth understanding of clients’ businesses and market sectors, with the ability to identify growth opportunities and add measurable value., • Demonstrates a clear understanding of the agency’s strategy, vision and commercial position, and confidently articulates this. Understands the wider group’s capabilities and how to leverage them to support client and agency growth., • Builds and maintains strong, trusted client relationships at all levels., • Accomplished at working in close partnership with planning, creative and production teams to deliver best-in-class work – always looking to see how processes can be improved., • Strong verbal and written communication skills; an engaging and persuasive presenter who brings ideas to life and leads client presentations with confidence and authority., • Confident in analysing campaign and programme results, translating data into clear insights, actionable recommendations and meaningful testing opportunities., • Proactively keeps abreast of client sectors and the wider marketing industry through relevant publications, alerts and events., • A genuine passion for marketing and customer engagement., • A strong leader with a sense of ownership; calm, adaptable and able to think on your feet in a fast-paced, high-pressure environment., • A successful people manager with a proven track record of developing and growing high-performing teams., • A great team player who builds genuine, positive relationships internally and externally., • Extremely well organised, with meticulous attention to detail in day-to-day working practices., • Broad experience across multiple sectors and clients, demonstrating consistent success across both. The Six Helia Habits 1. Get Involved You take ownership of outcomes rather than sticking narrowly to your role. You willingly step in, collaborate and help drive projects forward — ensuring the work succeeds, not just your part of it. 2. Have a Voice You speak up, contribute ideas and challenge constructively. You bring energy and opinion to conversations, and you see being active and vocal as the default, not the exception. 3. Find a Way You don’t get stuck on limitations — whether they’re client constraints, brief challenges or process barriers. You think creatively, problem‑solve with optimism and look for practical ways to move things forward. 4. Be Playful You bring curiosity, experimentation and positivity to the work. You’re not afraid to explore, try new approaches or inject creative thinking into everyday tasks — even when deadlines are tight. 5. It Only Counts If You Make It You turn thinking into action. You help transform good ideas into real, tangible outcomes — moving beyond theory to delivery and results. 6. Make It Better Than It Was You’re always looking to elevate the work. You don’t settle for “good enough”; you ask, “Is this the best it can be?” and push for quality, craft and continual improvement. Here at Havas helia across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job. #LI-TG1

Our client, an established international investment bank is looking to appoint a Bond & Rates Sales professional to join its London-based team, covering UK institutional clients. This is a revenue-focused role offering strong exposure to primary and secondary bond markets, asset swaps, and interest rate-linked solutions. The Role You will play a key role in driving P&L through client coverage, transaction execution, and idea generation across bonds and rates-related products. The role involves close collaboration with trading, syndicate, and marketing teams, as well as active involvement in developing new business and supporting strategic initiatives. Key Responsibilities • Drive revenue generation across primary and secondary bond trading, including bond taps, private placements, and reverse enquiries, • Develop and deepen relationships with UK institutional clients, acting as a trusted market advisor, • Originate new business opportunities and identify cross-product selling opportunities, • Work closely with Syndicate to support roadshows, investor marketing, and deal execution, • Provide timely, insightful market updates and trade ideas to clients, • Support and further develop the asset swap and rates-linked solutions franchise, • Contribute to digitalisation and workflow optimisation initiatives, improving databases and internal tools, • Promote a strong team culture, collaboration, and continuous process improvement Required Experience & Skills • Strong background in rates and fixed income, with solid knowledge of bonds and interest rate derivatives, • Established relationships with UK institutional investors, with a demonstrable track record of revenue generation, • Proven experience across primary and secondary markets, • Good understanding of relevant market regulations, guidelines, and sales workflows, • Commercial mindset with strong client engagement skills, • Analytical, proactive, and solutions-driven approach, • Leadership qualities and the ability to operate effectively within a team environment Qualifications • University degree in Finance, Economics, or a related discipline, • 5+ years of experience on the sell-side, • Experience executing asset swaps alongside bond-related business, • Background within a major financial institution is preferred

To develop, implement, deliver, and provide governance for employee retirement plans and benefits programmes, while offering guidance and support to resolve related issues. Key Responsibilities • Develop, implement, and manage retirement plans and benefits programmes and processes aligned with organisational strategy, leveraging supporting technology where appropriate., • Resolve escalated retirement and benefits issues raised by employees and people leaders, either directly, through HR operational teams, or via oversight of third-party providers., • Ensure retirement and benefits programmes are delivered in compliance with all applicable internal governance standards and external regulatory requirements, while remaining up to date on legislative and regulatory changes., • Drive communication and engagement initiatives to educate employees and managers on available retirement and benefits offerings, including retirement plans, health insurance, and other benefit solutions., • Conduct market research and contribute to the development of retirement and benefits strategy, administration, and compliance frameworks., • Identify, engage, and manage external vendors and stakeholders responsible for the administration and delivery of retirement and benefits services., • Provide advice and guidance to employees and people leaders regarding retirement and benefits programmes where appropriate., • Oversee and govern all cost elements associated with retirement and benefits plans, ensuring accurate forecasting, budget alignment, spend approval management, and ongoing monitoring of funding requirements., • Advise and influence decision-making processes, contribute to policy development, and take responsibility for operational effectiveness., • Collaborate closely with other functions and business divisions to achieve organisational objectives., • Lead a team performing complex tasks, applying strong professional knowledge and expertise to deliver work that impacts the broader business function., • Set objectives, coach employees, assess performance against goals, and support reward and development outcomes. Leadership Expectations (where applicable) People leaders are expected to demonstrate leadership behaviours that foster an environment where colleagues can thrive and consistently deliver high standards of performance. Key leadership expectations include:, • Demonstrating authenticity and active listening, • Inspiring and motivating teams, • Collaborating effectively across functions, • Supporting the growth and development of others Individual Contributor Expectations For individual contributors, responsibilities include:, • Leading collaborative assignments and guiding team members through structured deliverables, • Identifying opportunities for cross-functional collaboration to achieve desired outcomes, • Recommending innovative approaches and methodologies for assignments and projects Additional Responsibilities, • Provide consultation and guidance on complex issues to support the resolution of escalated matters., • Identify opportunities to mitigate risk and contribute to the development of policies and procedures supporting governance and control frameworks., • Take ownership of managing risk and strengthening controls related to assigned responsibilities., • Develop an understanding of how different functions coordinate and contribute to organisational objectives., • Collaborate with business-aligned support areas to remain informed about business activities and strategic priorities., • Analyse complex data from multiple internal and external sources to solve problems creatively and effectively., • Communicate complex or sensitive information clearly to a variety of audiences., • Influence stakeholders and drive outcomes through effective communication and relationship management. Professional Expectations All employees are expected to demonstrate high standards of professionalism, integrity, collaboration, and accountability while contributing to a culture of inclusion, excellence, and continuous improvement.

About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service. Job Description Role/Department: The Senior Advisor and Engagement Leader for the Europe, Middle East, and Africa (EMEA) region is responsible for advising on and overseeing regulatory interactions within a large financial institution through strong advisory and coordination practices. This role focuses on building and maintaining strong partnerships with the global executive leadership in support of their interactions with regulatory authorities within the region, driving advanced preparation activities, assisting with authoring materials, as required, and working to ensure responsiveness and timeliness of materials submitted to regulatory agencies. The role also requires strong partnership and collaboration with other partners within the Global Supervisory Engagement Office, identifying and managing key risks, themes, and trends, partnering with other corporate services and business units to help ensure compliance with complex and evolving regulations aligning to internal regulatory engagement practices with supervisory expectations. The successful candidate will work closely with leaders at all levels in the organization to drive regulatory readiness throughout the engagement lifecycle, ensure all forms of engagement align to standard processes and best practices, and drive a proactive and transparent approach to regulatory engagement. This role is an individual contributor role reporting to the head of Global Supervisory Engagement to effectively drive the strategic objectives of the team both within EMEA and globally. This role will also be responsible for assisting in the management of intake, tracking, and coordination of regulatory correspondences and engagements for the organization in support of EMEA Northern Trust Executive Leaders who interface with regulatory agencies both within the region and globally. This role will also play a critical role in ensuring efficient, timely, and accurate handling of all communications with regulatory bodies, supporting the organization's overall regulatory strategy. The Key Responsibilities of the role include: Strategic Regulatory Engagement: • Assist with the development and execution of a comprehensive and evolving supervisory engagement strategy specific aligning regulatory objectives with business goals., • Support the engagement with regulators both within EMEA and globally, as EMEA partners engage with the global regulators to regulatory bodies and coverage areas, fostering transparent and productive communication regarding regulatory priorities, examinations, and other supervisory matters. Expectation will be to meet frequently with key regulatory contacts at all levels in their organization to drive alignment between their expectations and our approach., • Help lead the management of regulatory engagements, ensuring preparedness and responsiveness to supervisory requirements., • Partner internally to also ensure proactive resolution of regulatory issues., • Help develop an integrated strategy to address legal entity-specific, regional, global, and other jurisdictional considerations. This will include partnering with other groups to strengthen supervisory oversight, including but not limited to government affairs, legal, and compliance.Regulatory Engagement Preparation:, • Contribute to and help maintain a set of policies and procedures to standardize regulatory engagement management practices across the firm., • Develop and deliver targeted awareness programs on examination readiness, regulatory responsibilities, and other best practices., • Lead the drafting of materials, where needed, to ensure messaging is clear and responsive, • Cultivate a culture of regulatory awareness and accountability, ensuring that all team business unit partners understand their roles in meeting regulatory expectations.Engagement Management:, • Oversee the planning, coordination, and execution of regulatory examinations and supervisory engagements for corporate services ensuring full preparedness, efficient documentation, and thorough responses by developing strong partnerships with Northern Trust Partners and regulators., • Help ensure responses are written with a high degree of professionalism, • Collaborate closely with the leaders and partners to gather and/or document required materials, coordinate responses, and manage follow-ups with regulatory authorities., • Help ensure responses are written with a high degree of professionalism and accuracy required by supervisory agencies., • Ensure timely implementation and tracking of corrective actions or enhancements based on regulatory findings, aligning with best practices and regulatory expectations.Risk and compliance alignment:, • Work with compliance, risk, audit, legal, and other first line of defense teams to identify and address regulatory risks that may emerge from supervisory engagements. Provide feedback to other partners to ensure robust controls and mitigation strategies are considered., • Monitor regulatory developments and assess their impact on the corporate service, partnering closely with groups such as risk and compliance (e.g., regulatory change management), • Strengthen regulatory governance frameworks within these functions, supporting ongoing alignment with industry standards and emerging regulatory expectations.Stakeholder Communication and Reporting:, • Provide regular updates to senior management on regulatory engagement activities, including examination outcomes and trends in supervisory feedback., • Act as a trusted advisor to leaders within the coverage areas, providing insights into supervisory expectations, regulatory risks, and strategic implications for business operations., • Maintain transparent, effective communication channels with regulators, building trusted relationships that reinforce the organization's commitment to compliance and regulatory excellence.Management of Regulatory Correspondence:, • Handle the intake, logging, and tracking of incoming regulatory communications, ensuring all correspondences are accurately recorded and assigned to the appropriate internal stakeholders., • Synthesize at times complex formal communications for internal stakeholders in a manner that is clear and concise., • Prepare and manage outgoing regulatory communications, ensuring alignment with organizational standards and deadlines., • Support the Operations Lead in prioritizing regulatory inquiries and requests, escalating issues as needed for prompt resolution.Coordination of Regulatory Engagements:, • Coordinate all logistical aspects of regulatory engagements, including scheduling meetings, managing documentation requests, and tracking responses., • Liaise with internal teams across departments such as Compliance, Risk, and Legal to ensure all relevant information is gathered and organized for regulatory engagements., • Support the preparation process for regulatory exams and audits by ensuring key stakeholders have access to required documents and resources.Tracking and Reporting:, • Maintain up-to-date records of all regulatory engagements, tracking key dates, deadlines, and action items in the regulatory engagement management system., • Prepare summaries and reports on regulatory correspondence and engagement activities, supporting the Operations Lead in providing insights to senior leadership., • Monitor and report on key metrics related to engagement volume, response times, and issue resolution status, identifying areas for improvement.Records and Content Management :, • Create content management solutions (e.g., MS Teams) that enable easy store and retrieval of artifacts in a timely manner., • Ensure alignment with internal records management policies and standards.Process Improvement and Compliance:, • Assist the Operations Lead in reviewing and refining processes for managing regulatory correspondences and engagements to optimize efficiency and accuracy., • Ensure all regulatory interactions adhere to compliance standards and internal protocols, maintaining a high level of quality control., • Contribute ideas and feedback on process improvements to enhance the team's responsiveness and effectiveness in regulatory interactions.Stakeholder Communication and Support:, • Serve as a point of contact for internal stakeholders involved in regulatory engagements, answering questions and providing guidance on engagement protocols., • Collaborate with team members to ensure seamless handoffs and timely updates on regulatory matters., • Participate in team meetings and training sessions to stay informed of regulatory developments, best practices, and organizational changes. Skills/Qualifications: The successful candidate will benefit from having: • Deep experience in regulatory relations, compliance, or operational support within a financial services or corporate environment., • Extensive experience in complex problem solving across large, complex teams. A master in driving impactful change in ambiguous and changing environments., • Prior experience defining regulatory engagement strategies, influencing outcomes, and driving overall strategic execution in compressed timelines., • Expertise in the supervisory engagement management lifecycle to drive proactive, transparent and well managed engagements., • Exceptional leadership and stakeholder management skills, with experience collaborating with senior leaders and regulatory agencies. Has gravitas and ability to engage with stakeholders at all levels., • Strong interpersonal skills, facilitation, conflict resolution, team building, coaching members on practices, framework, ability to teach/train etc., • Strong working knowledge of the regulatory frameworks governing them within the financial services industry., • Proven track record in managing regulatory engagement of all sizes and complexities in high-stakes environments, • Exceptional written and verbal communication skills with a proven track record to synthesize complex content to various levels of stakeholders such as Board of Director to working group members., • Embraces and is motivated by a changing environment., • Ability to lead and drive engagements of another coverage area with the firm (e.g., a business unit or another corporate service and/or region)., • Individual must possess and demonstrate a strong leader-doer mindset, • Proficient in using regulatory engagement tracking systems, document management tools, and basic project management software., • Technical skills: Outlook, Teams, Microsoft Office 365 suite required (advanced with Excel, Word, SharePoint, PowerPoint, MS Project, Adobe) Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at . We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater.

An exciting opportunity for an experienced finance leader to oversee corporate financial control, reporting, cash management and governance within a fast-paced insurance environment. You'll lead a high-performing finance team through a period of change, drive process improvement and automation, manage statutory and regulatory reporting, and build strong relationships across the business and with external auditors. We're looking for a qualified accountant (ACA, ACCA) with strong financial control experience, ideally within insurance or reinsurance, who can operate confidently with senior stakeholders and thrive in a dynamic, evolving environment. Key areas include: • Financial control and statutory reporting, • Cashflow and corporate entity management, • Team leadership and process improvement, • UK GAAP / IFRS compliance, • Strengthening controls and governance

Are you interested in joining a high-performing business that works with some of the largest institutional developers within the residential sector? Cast Consultancy is a leading residential-led consultancy focused on driving positive change across the development and construction industry. We provide project management, cost management and strategic advisory services. As part of our continued growth, we are increasingly focused on data-driven decision making and the thoughtful adoption of digital tools to enhance project delivery. ROLE DESCRIPTION: We are looking for a motivated Senior Project Manager to join our dynamic London-based team. This full-time, hybrid position involves working closely with clients and project teams to successfully deliver outcomes for our clients on residential developments across the UK. In this role, you will lead the delivery of multiple projects and provide guidance and support throughout all RIBA stages. You will take ownership of project performance across programme, quality and risk, ensuring alignment with client objectives and successful delivery from inception through to completion. Typical project values range from £20m–£150m. We value individuals who are forward-thinking and open to the evolving role of digital technology and data in the construction industry, and who are keen to embed structured, data-led approaches to enhance project delivery and reporting across their schemes. WHAT WE ARE LOOKING FOR: • Leadership of day-to-day project management services across assigned projects, • Proven ability to manage projects through all RIBA stages, • Strong understanding of programme management, risk mitigation and stakeholder coordination, • Sound commercial awareness, with an understanding of development drivers and client objectives, • Ability to manage and build strong client relationships at senior level, • Experience mentoring and supporting junior team members, • Confidence in chairing meetings and driving decision-making processes, • Ability to understand outcomes, not just outputs, ensuring projects deliver strategic value, • Strong communication skills, with the ability to engage confidently and professionally with colleagues and clients, • High attention to detail, with a clear understanding of quality assurance and governance processes, • Strong time management and prioritisation skills, with the ability to manage multiple projects concurrently, • Ideally MRICS or another relevant professional qualification, • Demonstrable passion for and understanding of the Real Estate and Construction Industry, • An interest in digital and data-led approaches to project management, with a willingness to engage with evolving tools and structured reporting frameworks used across the business WHAT YOU’LL GET IN RETURN: Collaboration: Opportunity to work with a diverse team with some of the best cost and project management consultants in the industry Career Development Planning: We have training and a support structure in place Hybrid working policy: Flexibility to work from the office and home Holiday: We offer 27 days holiday plus bank holidays. Additional day holiday after 5 years of service. Cast Contribution Day: We offer one day per year to volunteer for a charity on behalf of Cast to give back to the community Professional Memberships Fees paid: RICS/CIOB Maternity leave: Competitive maternity package Electric Vehicle Scheme: Access to a salary sacrifice EV leasing program with flexible options and added perks through our chosen partner Nursery Fees: A salary sacrifice scheme designed to help you save on childcare costs Discretionary Bonus: This is based on business & individual performance Cycle to work scheme: We offer a scheme, which allows you to purchase commuter bikes and accessories though Cast whilst spreading the costs over 12 months Medical Health insurance: Comprehensive BUPA health insurance policy. Pension: matched contribution Life Assurance: Salary linked insurance policy Team socials and events: We organise quarterly team socials, social, cultural and sporting activities, weekly breakfast/lunches at the office, an annual summer conference, weekly treat days PLACE WITHIN THE BUSINESS: Your role will report directly to an Associate Director or Director. OUR VALUES: Respect: because respect creates followship and builds trust. Share: because sharing is the foundation of knowledge. Learn: because learning drives innovation and continuous improvement. OUR MISSION STATEMENT: Driving Industry Change, Delivering Better Outcomes, Creating Future Places DIVERSITY AND INCLUSION: We promote a diverse and inclusive workplace which harnesses the benefits of the diversity of our team and strives to represent the communities in which we live and work. Our vision is to establish an environment that attracts individuals from a wide range of backgrounds and talents, empowering them to contribute their best and authentic selves. We welcome and encourage applications from those who share our commitment to fostering this inclusive and authentic work culture.

Global Learning Content Designer Reporting to: Global Design Lead Location: Preferably London, but open to UK locations- Office based 3 days per week Welcome to Hays! Hays is a market leader in specialist recruitment and workforce solutions worldwide. With over 50 years’ experience Hays operates across 30 different countries within 21 different industries. But joining Hays isn’t just about being part of a global business leader; here your ambition, collaboration and performance will be celebrated. Hays offers clear progression pathways, continue your recruitment career with us at Hays! We’re looking for a Global Learning Content Designer to shape how learning is experienced, accessed, and adopted across Hays worldwide. This is not a traditional content design role. Reporting to our Global Head of Learning, you’ll go beyond building learning—acting as a problem solver who can diagnose capability needs and build solutions that truly land with global audiences. From concept through to adoption, you’ll take a holistic, end-to-end view of the learning experience to ensure content is not only high quality, but highly used and impactful. You’ll also be our go-to expert on learning platforms, leveraging their full potential to create engaging, personalised, and scalable learning experiences. Key accountabilities include: • Partnering with stakeholders to understand business challenges and translate them into effective learning solutions. This will involve challenging assumptions and recommending the right intervention—not always more content. Taking a systems-thinking approach, considering how design and channel choices affect engagement, adoption, and business impact, • Advise best practices on the end-to-end learning experience in terms of learning journeys with the full lifecycle in mind: discovery, access, engagement, adoption, and application, • Continuously review and improve how learning is experienced globally, using data and insight to refine and optimise learning solutions, • Lead on our learning platforms experience, acting as a subject matter expert on our learning platforms (LMS/LXP), ensuring platform capabilities are optimised to increase visibility, engagement, and adoption of learning content, • Analyse user behaviour and engagement data to drive continuous improvement, • Champion best practice in digital learning experience design - to create scalable learning solutions that work across regions and cultures - ensuring content is accessible, relevant, and easy to consume for diverse audiences Role requirements: • Strong problem-solving skills—you don’t just create content, you improve outcomes, • Experience working with learning platforms and using them to drive engagement, • Ability to analyse data and translate insights into improved design and adoption, • A user-centric mindset—you think about how learners will find, engage with, and apply learning, • Experience working in a global or complex organisation is a plus What Success Looks Like • Learning is easy to find, engaging to use, and widely adopted across the organisation, • Stakeholders view you as a trusted partner, not just a content creator, • Learning platforms are used to their full potential to create impactful, personalised experiences, • Learning solutions contribute to measurable improvements in capability and performance At Hays, we share a passion for creating a culture of opportunities for our people to flourish and succeed, whatever your background. We know that diversity of perspective and an inclusive approach, which encourages those experiences and views to be heard, is great for business and therefore your career.

Lead Data Analyst London, Hybrid (3 days per week) £80,000 to £90,000 This is a standout opportunity to lead analytics for one of the most dynamic digital content environments in the UK. You will shape how data informs decisions across podcasts, video, social platforms, and a flagship consumer app, while growing and developing a high‑performing team. If you want hands‑on analytics, genuine leadership responsibility, and real strategic influence, this role offers all three. The Company They are a major player in the UK’s digital media and entertainment landscape, operating across audio, video, social, and emerging digital products. Their data function is well‑established, with modern tooling, cross‑functional squads, and a strong focus on innovation. As the business continues to expand its digital footprint, analytics sits at the heart of product, content, and audience strategy. You will join a culture that values collaboration, curiosity, and continuous improvement. The Role You will lead analytics within a domain focused on consumer behaviour, content performance, and digital product experience. Your work will span team leadership, hands‑on analytics, and shaping the future direction of data within this space. Key responsibilities include: • Managing and developing a small analytics team, providing coaching, feedback, and long‑term growth support., • Leading the analytics roadmap for your squad, prioritising workloads and identifying new opportunities for impact., • Building and maintaining reporting products to support decision‑making across digital content and platform teams., • Conducting deep‑dive analysis into behaviour, trends, and performance across podcast, video, app, and social data., • Working closely with Data Engineers, Data Scientists, Product Managers, and content stakeholders., • Ensuring data quality through structured testing and analytical rigour., • Supporting strategic projects related to digital content expansion, new brand launches, and consumer engagement. Your Skills and Experience You will succeed in this role if you bring: • Strong commercial experience in SQL and data visualisation tools., • Confident hands‑on analytical capability, including experience exploring and shaping large datasets., • Experience mentoring or managing analysts, with a coaching‑led approach to development., • The ability to balance strategic thinking with hands‑on delivery., • Experience working with digital products, content platforms, or media environments., • Clear communication skills and the ability to translate insights for technical and non‑technical stakeholders., • An appreciation for effective dashboard and product design, ideally with some awareness of UX and UI best practice., • Experience with Python for analysis or modelling is beneficial. What They Offer • £80,000 to £90,000 base salary., • Hybrid working (three days per week in London)., • The chance to lead a growing analytics function in a digital‑first environment., • Exposure to cutting‑edge projects across podcasts, video, social, and app‑based products., • Strong opportunities for progression as the digital business continues to scale. How to Apply If this sounds like the right next step for you, please apply with your CV for immediate consideration.

Maybridge Associates is currently partnering with a fast-growing boutique consultancy that is continuing to expand following a number of major client wins across both Financial Services and broader industry sectors. The firm delivers high-impact work across strategy, operating model design, transformation and performance improvement, partnering with clients to solve complex business challenges and drive meaningful change. Their work spans sectors including Financial Services, Consumer, Energy, Infrastructure and the Public Sector. This opportunity would suit ambitious consultants looking for greater ownership, earlier client exposure, and the chance to play a visible role within a growing consulting environment. What you’ll be doing: • Supporting large-scale transformation and operating model programmes, • Working on strategic and operational improvement initiatives, • market entry strategy projects, • Contributing to digital, technology and data-enabled change projects, • Engaging with senior stakeholders across complex client environments, • Helping clients move from strategic design through to delivery, • Working across multiple sectors and a varied project portfolio What they’re looking for: • 1–4 years’ experience within management consulting, • Strong academic background and consistent career progression, • Experience within strategy, transformation, TOM or change delivery, • Individuals who are commercially minded, analytical and client-facing, • Consultants who thrive in fast-paced, entrepreneurial environments, • High performers looking for accelerated development and responsibility Why consider this opportunity: • High visibility from an early stage in your career, • Genuine responsibility within client delivery, • Exposure to senior leadership internally and externally, • Diverse and intellectually varied project work, • Entrepreneurial culture with a strong growth trajectory, • Opportunity to progress based on performance rather than tenure If you’d be open to a confidential discussion, please feel free to message me directly or send your CV to

Are you a health and safety professional looking for a varied and rewarding role where your expertise truly makes a difference? We are seeking a Health, Safety & Fire Risk Advisor to join our growing team. This is a dynamic position combining on-site consultancy, compliance audits, and report writing with office-based quality control and project work. What you’ll be doing: • Working within your capabilities and supported by a knowledgeable team, you will:, • Visit client sites to carry out Health, Safety & Fire Risk Assessments, Safe4Site Compliance Audits, and deliver tailored training., • Provide expert technical advice, guidance, and support to help clients meet legal and industry standards., • Compile detailed and accurate reports that highlight key issues and recommendations., • Assist in maintaining and updating policies, procedures, and report systems to ensure compliance and user-friendliness., • Conduct quality checks on reports and contribute to continuous improvement efforts., • Support office operations, take on key projects, and help maintain high internal standards., • Stay up to date with the latest Health, Safety & Fire legislation to ensure your advice is current and accurate. About you: • Happy to travel, with potential overnight stays as required, • Hold at least a Level 4 qualification in Fire Risk Management or an equivalent Health & Safety qualification, • Possess relevant professional memberships, • Highly organised with strong attention to detail and clear report-writing skills., • An effective communicator who can build strong client relationships and deliver engaging training., • Proactive, adaptable, and capable of working independently or as part of a team., • Committed to maintaining the highest standards of compliance and customer service., • Familiar with industry regulations and eager to stay informed on legal updates. About us: 4site Consulting is a specialist Health & Safety consultancy supporting Commercial and Residential Property Management across the UK. Since 2006, we've delivered practical, down-to-earth compliance solutions tailored to the property industry. As a family-run business, we value strong client relationships and consistent, high-quality service. Our experienced advisors and support team work closely to provide accessible, reliable, and cost-effective support. If you’re collaborative, purpose-driven, and ready to make a difference in a dynamic and supportive team, 4site could be a great fit. Benefits: • Company pension, • Car and fuel card for business use, • Company events, • 23 days annual leave plus bank holidays, • Christmas close down, • Professional membership reimbursement, • All tech, equipment and PPE provided that is required for your role, • Company-funded role relevant training and development., • Flexible hybrid working pattern

We are seeking an experienced Head of SHEQ to lead the Safety, Health, Environment, and Quality function across high voltage substation and power transmission projects. The role will focus on driving a strong safety culture, ensuring compliance, and supporting operational excellence across all project activities. This will be a permanent position. Office presence is required 2–3 days per week, with international travel required on an ad hoc basis. Key Responsibilities • Lead and develop the company SHEQ strategy., • Ensure compliance with all SHEQ legislation, client standards, and ISO management systems (ISO 9001, 14001, 45001)., • Support project delivery teams with SHEQ guidance and documentation., • Conduct audits, inspections, and incident investigations., • Monitor SHEQ performance and implement continuous improvement initiatives., • Manage relationships with clients, subcontractors, and regulatory bodies., • Promote a proactive and positive safety culture across the business. Requirements • Proven SHEQ leadership experience within:, • High voltage substations, • Power transmission projects, • Energy, utilities, or infrastructure sectors, • NEBOSH Diploma or equivalent qualification., • Strong knowledge of SHEQ legislation and ISO standards., • Experience leading audits and incident investigations., • Excellent leadership and communication skills., • Lead Auditor qualification., • Offshore or renewable energy project experience., • Chartered IOSH or equivalent professional membership. For more information please contact me on +447908 273 873 or email

We’re partnered with a globally recognised organisation operating within a highly data-driven environment, where governance, accuracy, and transparency are critical to business performance and externally facing outputs. As the business continues to evolve its data capabilities, they are now looking to hire a Data Governance Analyst to support the development, implementation, and continuous improvement of governance frameworks, data quality standards, and operational controls across the organisation. This role sits at the intersection of governance, operations, and analytics, offering a strong mix of hands-on data management, stakeholder collaboration, and process improvement. It would suit someone who enjoys bringing structure to complex environments, improving data quality, and ensuring data is trusted, compliant, and effectively utilised across the business. Responsibilities: • Support the implementation and ongoing management of data governance frameworks, policies, and standards across the business, • Monitor and maintain data quality, integrity, and consistency across multiple systems and datasets, • Identify data issues, inconsistencies, and risks, implementing controls and remediation processes to improve accuracy and reliability, • Work closely with cross-functional stakeholders to ensure governance standards and best practices are understood and consistently applied, • Assist with data audits, compliance activities, and documentation to ensure transparency and audit readiness, • Maintain and optimise CRM and database systems, ensuring efficient and compliant data collection and management, • Support the creation and maintenance of data dictionaries, governance documentation, and process maps, • Analyse operational and stakeholder data to identify trends, gaps, and opportunities for improvement, • Produce reporting and insights to support business decision-making and governance initiatives, • Contribute to continuous improvement projects focused on process optimisation, automation, and governance maturity, • Ensure confidential and sensitive data is managed securely and in line with governance and compliance requirements Requirements: • Experience working within data governance, data quality, master data, or data management environments, • Strong analytical and problem-solving skills, with the ability to interpret complex datasets and identify anomalies or trends, • Experience using CRM systems, databases, or data management platforms, • Understanding of governance principles, operational controls, and data quality frameworks, • Highly organised with strong attention to detail and the ability to manage multiple priorities effectively, • Comfortable working with structured processes, documentation, and audit requirements, • Strong stakeholder communication skills with the ability to collaborate across technical and non-technical teams, • Experience supporting process improvement or governance enhancement initiatives would be beneficial, • Proficient in Excel and confident working with large volumes of data The Opportunity: • Join a highly visible, data-led organisation where governance and data integrity are central to business success, • Play a key role in improving data quality, governance maturity, and operational efficiency, • Gain exposure to both strategic governance initiatives and day-to-day operational data management, • Work cross-functionally with a range of teams in a collaborative and evolving environment, • Take ownership of meaningful processes and contribute directly to continuous improvement initiatives

An exciting opportunity has arisen for an experienced and highly organised individual to join a leading London law firm, supporting senior stakeholders and overseeing the smooth operational running of key practice areas. This is a pivotal role, working closely with Heads of Department and Partners to drive efficiency, support team performance, and ensure seamless coordination across business services. You will also play a key role in leading and developing a high-performing PA team. The Role You will act as a central point of contact across assigned departments, ensuring operational excellence and enabling fee earners to focus on client delivery and financial performance. Key responsibilities include: Department Operations • Supporting Heads of Department and Partners with non-fee earning projects and day-to-day operational matters, • Acting as a key liaison between legal teams and business services functions including Finance, HR and IT, • Monitoring team utilisation, workload and overall wellbeing, flagging any concerns where appropriate, • Overseeing billing processes in collaboration with Revenue teams, ensuring accuracy and timeliness, • Managing departmental communications, including joiners, leavers and team changes, • Supporting salary benchmarking and working closely with HR on people-related matters, • Ensuring processes and best practices are followed consistently across teams Business Development Support • Working with Business Development teams to ensure key client information and reporting is up to date, • Supporting the coordination of client activity, events and relationship management initiatives, • Ensuring internal systems and data (e.g. client interactions) are accurately maintained PA Team Leadership • Leading, mentoring and developing a team of PAs, ensuring a high standard of support is delivered, • Managing workflow allocation to ensure fairness, development opportunities and efficiency, • Conducting regular check-ins, performance management and providing ongoing feedback, • Supporting recruitment, onboarding and succession planning within the team, • Encouraging a proactive, collaborative and client-focused team culture Wider Business Contribution • Driving consistency in processes and sharing best practice across teams, • Supporting training initiatives and identifying development needs, • Contributing to continuous improvement of systems, processes and team effectiveness About You • Strong PA background within a partnership environment (legal or professional services preferred), • Proven experience supervising, mentoring or leading a team, • Highly organised with excellent attention to detail and the ability to manage competing priorities, • Commercially aware, with experience supporting billing and financial processes, • Confident communicator, with the ability to build relationships and influence at all levels, • Proactive, resilient and solutions-focused, with a hands-on approach, • Advanced Microsoft Office skills and familiarity with document and practice management systems Why Apply? This is a fantastic opportunity for someone looking to step into a broader, more strategic role - combining operational oversight, stakeholder management and team leadership within a fast-paced, professional environment.

Company: Elizabeth School of London Position: Academic Coordinator Salary: £32,000 per annum Location: ON-SITE, London, Limeharbour, UK Employment Type: Full-Time Working Days & Hours: Mon-Friday, 9 AM - 5 PM (with weekend and evening flexibility if required) About the Elizabeth School of London The Elizabeth School of London (ESL) is a leading higher education provider committed to delivering relevant, high-quality programmes on campuses across six major cities, including London, Birmingham, Leeds, Leicester, Manchester, and Northampton. With a dedication to inclusivity in student recruitment, we provide personalized academic and career guidance, aiming to broaden access to higher education among underrepresented groups. We believe in the transformative power of education to make a fundamental difference to individuals and communities. Purpose of the Role The Academic Coordinator plays a key role in ensuring the smooth running of academic activities, including lecturer allocation, class scheduling, student support, planning & organising induction, on-boarding of new colleagues and other administrative tasks. Main Responsibilities Coordination and Scheduling: • Coordinate the allocation of lecturers for each cohort based on subject requirements and availability, with input from the Head of Timetabling., • Ensure that assigned lecturers have appropriate subject knowledge and expertise for each class., • Arrange cover for classes when required due to lecturer absences or other unforeseen circumstances., • Monitor class attendance and address any issues promptly., • Work with the Assessment Team to ensure timely examinations and submission of assessments., • Communicate with students regarding class schedules, assessments, and additional support sessions., • Organize additional sessions or workshops to support students' development and address their academic needs., • Act as a point of contact for lecturers' queries and concerns., • Plan & organise student induction, • Induction and orientation of new academic staff after onboarding. Additional Responsibilities Strategic Planning: • Contribute to the strategic planning and development of academic programs to ensure they meet industry standards and student needs., • Assist in the development of new courses and academic initiatives. Data Analysis and Reporting: • Analyse student performance data to identify trends and areas for improvement., • Prepare detailed reports for senior management, highlighting key performance indicators and suggesting actionable improvements. Quality Assurance: • Lead initiatives to enhance the quality of teaching and learning, ensuring compliance with accreditation standards., • Develop and implement quality assurance processes and procedures. Stakeholder Engagement: • Liaise with external stakeholders, including industry partners and accreditation bodies, to enhance the institution's reputation and collaborative efforts., • Represent the institution at conferences and academic forums. Technology Integration: • Oversee the integration of educational technologies to enhance teaching and learning experiences., • Provide training and support to lecturers on the use of new technologies and digital tools. Mentorship and Development: • Mentor and support junior staff and lecturers, providing guidance on professional development., • Organize and lead professional development workshops and training sessions. Performance Management: • Create and maintain a supportive working environment for lecturers, addressing any concerns or issues promptly., • Update track sheets for lecturer payments and HR purposes, ensuring accurate payroll processing (hourly paid lecturers, invoice, full time)., • Monitor lecturer performance and report any absence or performance issues to the AM/CAM and HR for appropriate action., • Provide constructive feedback and support to lecturers to improve their teaching effectiveness. Competencies and Expertise Essential: • Bachelor’s degree in a relevant subject area., • 2 years' experience in academic administration or coordination within a Higher Education setting., • Strong organisational and project management skills., • Excellent communication and interpersonal skills., • Proficiency in using educational technologies and administrative software., • Demonstrated ability to work collaboratively with diverse teams. Desirable: • Master’s degree in Business, Education, Administration, or a related field., • Experience in quality assurance and continuous improvement processes., • Knowledge of accreditation standards and procedures., • Teaching experience or a background in instructional design. Benefits • Annual leave (7.2 weeks), • Workplace pension scheme., • Company Sick Policy., • Statutory maternity/paternity pays., • Career development opportunities, • Training and self-development opportunities., • Gym membership discounts, • Retail discount schemes, • Cinema discounts, • Grocery discounts, • Cycle to work, • Investing and savings opportunities, • Financial wellbeing – personal debt advise., • Financial wellbeing education, • My Mind Pal (mental fitness)

Illuminate BD is a London-based business development consultancy that helps creative agencies grow through high-quality outbound lead generation. We are hiring a proactive and results-driven Business Development Manager to work directly alongside the founder on prospecting, outreach, relationship building, and client delivery. This is a unique opportunity for someone who wants to make a visible impact, shape the future of a growing consultancy, and develop hands-on experience across every stage of the outbound and new business process. Duties • Identify and pursue new business leads through research, targeted outreach, and sector insight., • Develop and maintain strong relationships with prospective clients, understanding their needs and presenting relevant solutions., • Take ownership of the outbound process from initial contact to arranging qualified one-to-one meetings., • Work closely with the founder and team on messaging, prospecting strategy, and continuous improvement., • Prepare clear outreach messages, reports, and insights for internal and client use., • Support client strategy sessions with research and recommendations., • Keep up to date with industry trends across the creative and marketing sectors to inform targeting and positioning. Qualifications • 1–2 years’ experience in business development, outbound prospecting, sales, or lead generation (B2B preferred)., • Proficiency with CRM tools such as HubSpot, Salesforce, or similar platforms., • Strong written and verbal communication skills with the ability to engage senior marketing and brand stakeholders., • Highly organised, commercially aware, and able to manage multiple outreach streams., • Self-motivated, proactive, and excited by working in a fast-moving, start-up-style environment., • Comfortable analysing data and performance metrics to improve results., • A qualification in business, marketing, or a related field is helpful but not essential — curiosity and drive matter more. Why Join Illuminate BD This role offers the rare chance to join at the earliest stage of growth, influence how the business develops, and receive 1-to-1 mentorship from the founder. You’ll gain exposure to senior leaders across some of the UK’s most interesting creative agencies and have a clear progression path into senior BD or client-facing roles. Job Type: Full-time • Work Location: In person and Central London

This role supports the organisation’s legal, compliance, and risk management functions through strong coordination, governance, and operational oversight. The position plays a key role in ensuring best-practice compliance across multiple jurisdictions, while enabling the business to operate efficiently and scale responsibly. Working closely with internal stakeholders and external advisors (including legal counsel and insurance partners), you will help manage regulatory obligations, corporate governance, and risk processes as the business expands into new markets and undertakes strategic initiatives. Key Responsibilities • Prepare Board and Committee documentation, including agendas, minutes, reports, and charters., • Manage the full lifecycle of corporate entities, from incorporation through to dissolution., • Maintain statutory registers and ensure accurate records for Directors and Officers., • Oversee timely completion of statutory filings via external service providers., • Manage Delegation of Authority updates and associated communications., • Coordinate notarisation and Apostille requirements as needed., • Oversee global licensing requirements for contractors and professional services., • Manage business registrations, annual returns, and corporate compliance filings., • Coordinate the annual compliance training cycle in collaboration with People & Culture., • Support the review, rollout, and communication of internal policies., • Provide support for RFPs, proposals, and client-facing compliance queries., • Assist with insurance administration, including renewal coordination., • Support claims management and maintenance of risk registers., • Conduct vendor risk assessments and ongoing reviews., • Contribute to crisis management planning and business continuity exercises. Success Measures • Delivery of efficient, well-structured legal and compliance support., • Continuous improvement of systems, processes, and governance frameworks., • Strong collaboration with internal and external stakeholders., • Proactive contribution to a compliant, well-governed, and scalable business environment. Experience & Capabilities • Legal, business, or related qualification with 3+ years’ experience in a professional services environment (legal, accounting, audit, or similar)., • Experience working across multiple jurisdictions strongly preferred., • Open to candidates transitioning into legal, compliance, or risk-focused roles., • Demonstrated ability to manage complex processes involving multiple stakeholders., • Strong organisational and project management capability., • Comfortable operating in a fast-paced, evolving business environment.

Direct Ship Logistics Manager (EU) Location: UK or Europe | Hybrid working The Opportunity We’re supporting an international brand-led business in hiring a Direct Ship Logistics Manager to take ownership of factory-to-customer deliveries across Europe. This role focuses on managing shipments that bypass traditional distribution centres, ensuring products move directly from suppliers to customers efficiently, compliantly, and on time. It’s a highly hands-on position, ideal for someone who enjoys working at the centre of operations — coordinating shipments, managing documentation, and keeping everything moving in a fast-paced environment. The job: • Manage end-to-end shipments from factory to customer across EU markets, • Oversee direct deliveries from both EU and international suppliers, • Ensure all shipments meet customer-specific and customs requirements, • Coordinate key shipping documentation including:, • Commercial invoices, • Packing lists, • Origin statements / REX declarations, • Link purchase orders to sales orders and support accurate invoicing, • Work closely with suppliers, freight forwarders, and internal teams to ensure smooth execution, • Monitor shipment progress and proactively resolve delays or issues, • Maintain accurate tracking and ensure all shipments are correctly invoiced and closed What we need from you: • Experience in international logistics, transport, or supply chain operations, • Strong understanding of EU road freight and cross-border shipping, • Hands-on experience with customs documentation and compliance, • Comfortable managing shipment data, reports, and operational processes, • Highly organised with strong attention to detail, • Able to work across multiple stakeholders in a fast-moving environment, • Experience in retail, apparel, or FMCG is a plus Why? • End-to-end ownership of a critical logistics flow, • Exposure to international markets and complex supply chains, • A role that combines problem-solving, coordination, and process improvement, • Fast-paced environment with strong operational visibility

Field Sales Executive Territory: London Salary: £28,000 - £32,000 DOE + Commission Are you a driven and commercially minded field sales professional ready to take the next step in your career? Our client is looking for an experienced Field Sales Executive to lead growth and build strong partnerships across a defined London territory within the pharmaceutical sector. This is an exciting opportunity for someone ambition, and a consultative sales approach. If you thrive in a fast‑paced environment and are motivated by results, we’d love to hear from you. The Role As an Field Sales Executive, you will take full ownership of your territory, driving revenue growth through strong relationships with key stakeholders. You will play a vital role within the sales team and benefit from structured onboarding, ongoing development, and strong leadership support. Key Responsibilities • Manage and grow a defined territory, developing new and existing business relationships with hospitals and suppliers, • Develop strong technical knowledge of products and services through formal training and in‑field learning, • Achieve monthly, quarterly, and annual sales targets, • Deliver agreed KPIs and objectives to earn performance‑related commission, • Identify, qualify, and convert new business opportunities, • Build and maintain long‑term customer relationships at all levels, • Communicate confidently and professionally with stakeholders, • Track, manage, and progress sales projects and opportunities, • Collaborate effectively with internal teams through cross‑functional working, • Coordinate regional activity including area meetings, product demonstrations, installations, logistics support, and educational events, • Share best practice and contribute to the wider success of the sales team Requirements • Full UK Driving License Key Abilities & Skills • Strong relationship‑building and negotiation skills, • Excellent communication skills at all levels, • Self‑motivated, organised, and results driven, • Ability to work independently while contributing to a high‑performing team, • Commitment to learning, development, and continuous improvement, • Competitive mindset with a passion for winning Benefits • Competitive basic salary and commission structure, • Ongoing training and support from a senior leadership team, • Clear progression pathways into senior and leadership roles, • Hybrid working model Hit apply or reach out to our talent team to begin your journey – we’re excited to meet you. We believe diversity makes us stronger and more innovative. We welcome applications from individuals of all backgrounds, experiences, and perspectives.

Eames are partnering with a well-established syndicate seeking an experienced Reinsurance Operations professional to lead a high-performing outward reinsurance function. This is a senior leadership opportunity for someone with strong Lloyd’s market experience and a deep understanding of reinsurance operations, reporting, controls, and regulatory requirements. The successful candidate will oversee the delivery of accurate and timely reinsurance reporting, support programme renewals, manage operational controls and service standards, and work closely with underwriting, finance, and actuarial teams across the business. The role will suit an individual who enjoys driving operational excellence, leading and developing teams, and building strong internal relationships while working in a collaborative and fast-paced environment. You will also play a key role in regulatory and solvency reporting, governance activity, and continuous process improvement initiatives. Applicants should demonstrate: • Significant experience within the London Insurance Market, • Strong understanding of outward reinsurance operations and Lloyd’s reporting requirements, • Proven leadership and people management capability, • Excellent stakeholder management and communication skills, • Strong analytical, organisational, and problem-solving abilities, • Experience working within a regulated environment, • Advanced systems and Excel capability This is an excellent opportunity to join a respected organisation in a visible and influential position with broad exposure across the business.

Bids Manager - Top London Law Firm London (Hybrid) £75,000 – £88,000 per annum + benefits An exciting opportunity has arisen for an experienced Bids Manager to join a high-performing, professional services environment during a period of growth and transformation. Working as part of a collaborative business development and marketing function, you will play a key role in shaping and delivering compelling, high-quality proposals that win new business and strengthen client relationships. The Role You will lead the end-to-end management of bids, pitches, and proposals across a variety of strategic opportunities, partnering closely with senior stakeholders across the business. This is a highly visible position requiring strong project management, commercial awareness, and exceptional written communication skills. Key responsibilities include: • Managing the full lifecycle of proposals, including RFIs, RFPs, and panel tenders, • Assessing opportunities and supporting bid/no bid decisions, • Developing winning strategies and key messaging, • Writing, editing, and refining high-impact proposal content, • Coordinating cross-functional teams to deliver submissions to deadline, • Supporting preparation for client presentations and pitch meetings, • Gathering market, client, and competitor intelligence, • Driving continuous improvement of bid processes, tools, and content libraries, • Tracking pipeline activity and analysing bid performance About You You will be an experienced bids/proposals professional or a high-performing senior executive ready to step up into a manager role. Key skills and experience: • Proven experience managing complex bids and proposals in a professional services environment, • Strong project management skills with the ability to manage multiple deadlines, • Excellent writing, editing, and storytelling capability, • Experience working with senior stakeholders and influencing at partner/director level, • Commercial mindset with a focus on winning work, • Highly organised with exceptional attention to detail, • Collaborative, proactive, and resilient approach, • Legal experience would be a bonus.

Regional Manager Location: London Salary: Up to £110,000 per annum, plus car and bonus Role: Permanent - Full Time We are looking for an exceptional Regional Manager to lead a high-profile, multi-site London operation. This is a business-critical leadership role with full responsibility for regional performance, commercial delivery, customer excellence, and people leadership across the region. Suited to a commercially driven leader who thrives in fast-paced environments, the successful Regional Manager will know how to build high-performing teams, drive continuous improvement, and deliver results. The successful Regional Manager will lead from the front, creating a culture of accountability, engagement, and operational excellence while identifying opportunities to support long-term growth and business performance. We’re looking for a leader who can balance strong commercial focus with a people-first approach. Key Responsibilities Strategic Leadership • Define and deliver the regional strategy aligned with wider business objectives, • Support growth initiatives and business improvement projects, • Influence key stakeholders and contribute to wider business planning, • Build a high-performance culture across the region Operational Management • Lead safe, compliant, and efficient multi-site operations, • Deliver against financial and performance targets, • Drive continuous improvement and service excellence, • Identify efficiencies across labour, assets, and regional processes, • Maintain full P&L accountability for the region People & Culture • Lead, coach, and develop high-performing teams, • Drive engagement, accountability, and strong leadership behaviours, • Support succession planning and colleague development, • Promote a collaborative and inclusive working culture Customer Excellence • Deliver exceptional service standards across the region, • Build strong customer and stakeholder relationships, • Support customer retention through reliable service delivery, • Ensure key KPIs and performance targets are consistently achieved Commercial Performance • Support regional growth and business development opportunities, • Drive profitability through strong commercial decision-making, • Identify opportunities to improve regional effectiveness and long-term performance, • Work collaboratively with wider business functions to achieve strategic goals What We’re Looking For • Proven experience leading large, operationally complex environments, • Strong commercial and financial acumen with P&L responsibility, • Senior leadership experience across operational, commercial, and people functions, • A track record of building high-performing teams and driving results, • Strong stakeholder management and influencing skills, • Experience leading business improvement and change initiatives, • Degree-level education or equivalent experience preferred Why Join? This is an opportunity for an ambitious Regional Manager to step into a visible and influential leadership role within a fast-paced and evolving organisation. You’ll have the autonomy to shape regional strategy, lead large-scale teams, and drive meaningful business performance across a complex operation. For a commercially focused leader, this role offers genuine scope to make an impact and further develop within a senior leadership environment. About Us This Regional Manager opportunity is managed by McCarthy Recruitment, a specialist, award‑winning recruitment consultancy supporting senior appointments across operational, logistics and leadership functions. Start your journey today. Apply now or find us online: · Web: McCarthy Recruitment · LinkedIn: McCarthy Recruitment · Facebook: McCarthyRecruitment · Instagram: McCarthyrecruitment The Legal Bit: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at privacy. If you wish to exercise your right to access, erase or restrict the processing of your data please contact us at the office and we will respond to your query.

SENIOR QUALITY ASSURANCE SPECIALIST – WEALTH MANAGEMENT LONDON | HYBRID WORKING | COMPETITIVE SALARY + DISCRETIONARY BONUS + EXCELLENT BENEFITS An established and highly regarded wealth management firm is looking for an experienced Advice Quality Reviewer to join its team in London. This is a key role sitting at the heart of the firm's Training & Competence function and an excellent opportunity for someone who wants to make a genuine impact on advice standards across a multi-disciplinary financial services business. You will be responsible for assessing the quality and suitability of advice across multiple business lines working closely with T&C Supervisors to deliver constructive feedback to advisers, identify trends, and contribute to targeted training and development initiatives. This is a role for someone who is technically strong, takes real pride in standards, and has the communication skills to deliver feedback in a way that genuinely helps advisers improve. The role: • Carry out file quality and advice suitability assessments across multiple business lines, • Work closely with T&C Supervisors to deliver clear, constructive feedback to advisers under supervision, • Identify trends in advice quality and contribute to targeted training and coaching initiatives, • Maintain and update T&C processes, supervisory documents, and advice standards, • Support the Technical Director with administrative support and project work, • Maintain up-to-date technical and regulatory knowledge across all relevant areas of the business, • Uphold all regulatory and compliance policies and procedures What we're looking for: • Significant experience within financial services, ideally with exposure to advice review or suitability assessment, though this is not essential, • Awareness of relevant FCA regulatory frameworks, • RDR Level 4 qualification in Financial Planning or Investment Management, • Strong written and verbal communication skills - you will be delivering feedback and presenting findings to advisers and stakeholders, • Highly organised, self-directed, and able to manage your own workload effectively, • Collaborative by nature with a positive, proactive approach to continuous improvement What's on offer: • Competitive salary and discretionary bonus, • Private healthcare and life assurance, • Competitive holiday allowance with the option to buy, sell, or roll over days, • Pension, • A suite of flexible benefits, • A genuinely people-focused culture within a well-respected, relationship-driven business This is a great opportunity for someone who is passionate about advice quality and wants to work in an environment that genuinely values high standards, individual contribution, and professional development. If this sounds like the right move for you, please get in touch or apply. Nigel James Associates Connecting talent. Building success.

About the Company An award-winning financial services organisation is looking for an exceptional HR Business Partner to join their team. Acting as a strategic advisor and trusted parter to your client groups, this role will support up to Executive Committee and will have a pivotal contribution in setting and implementing people strategies. About the Role The HR Business Partner acts as a strategic advisor and trusted partner to Executive Committee, Senior Managers, and line managers within their assigned business areas. This role is pivotal in shaping and executing people strategies that directly support the organization’s long-term strategic objectives; Working collaboratively with senior leaders, the HR Business Partner proactively identifies workforce trends, anticipates future talent needs, and drives initiatives that foster a high-performance culture. By leveraging deep business insight and HR expertise, the role influences decision-making at the highest levels, ensuring that people plans are fully integrated with business strategies and that organizational change is managed effectively. Responsibilities • Act as a trusted advisor to senior leaders and their management teams, aligning people strategies with business objectives and regulatory requirements., • Build strong, collaborative relationships with senior leaders and line managers to foster trust and proactive problem-solving., • Lead on the delivery of company wide people initiatives and cyclical activities for designated business areas by utilising tools and processes provided e.g. Salary Review, Talent Mapping, Succession Planning, Engagement Survey, Manager Forums, Development initiatives., • Influence business leaders decision-making on all elements of the people strategy ensuring activities and outcomes within the directorates are aligned to the plans objectives. E.g. team development, engagement survey, Re-organisations., • Lead strategic workforce planning, forecasting future talent needs, and integrating succession planning and leadership development. Work alongside the Recruitment Business Partners to identify business areas future resource planning needs and forecasts. Work with Finance to ensure needs are built into budgets and recruitment schedules. Oversee delivery of the workforce plans as appropriate., • Ensure HR practices comply with UK employment law and financial services regulations, including Conduct Rules and risk management frameworks. Identify and mitigate regulatory and operational risks in employment situations., • Build and maintain working relationships with line managers that enable them to seek advice and support when a concern is first identified, to aid in early resolution through informal interventions, therefore minimising risk and escalations., • Keep at the forefront of developing employment legislation, best practice and utilise the different tools and approaches available to ensure the support provided is tailored to each situation and ensure the best possible outcome is achieved., • Identify risks and opportunities in employment situations to ensure successful resolutions are achieved internally with learnings and recommendations being identified and implemented., • Stay abreast of developments in employment legislation, HR trends, and financial services regulatory changes. Recommend and implement improvements to HR processes and policies to enhance compliance and organisational effectiveness., • Use data to identify trends, risks, and opportunities for improvement working with the appropriate team to produce accurate HR reports, dashboards, and analytics to inform strategic decisions and track KPIs. Qualifications • CIPD Qualified or equivalent, • Comprehensive Generalist HR experience, • Experience of working within a Financial Services / Asset Management / Investment Operations environment, • Proven Employment Relations experience Required Skills • Established and seasoned experience as an HRBP within financial services or similar., • Excellent communication skills & stakeholder management skills; able to challenge to reach a desired business outcome, • Influencing Skills, supplemented by an ability to build relationships quickly, • Coaching skills including showing empathy in certain situations, • Ability to be flexible to diverse and reactive situations, demonstrating diplomacy, impartiality and professionalism, • Ability to produce reports and provide insight on people data; contribute to dashboards and other MI quickly and accurately, • A logical thinker with an ability to question and analyse a wide range of information and able to form sound judgements and conclusions Preferred Skills • Current Employment Law & best practice, • Knowledge of latest developments in the HR arena and employment legislation Salary on offer will range between £80,000-85,000 base plus bonus and benefits.

Graduate Customer Support Associate A fantastic opportunity for a Graduate Customer Support Associate to join a rapidly growing, cutting-edge technology company. This organisation is developing highly advanced software solutions used by leading global businesses, and they are looking for a warm, personable and highly organised graduate to join their support team. This role is focused on delivering an outstanding customer experience, acting as the first point of contact for users, guiding them through issues, and ensuring every interaction is handled with clarity, empathy and professionalism. Location: London – 3 days per week in office Salary: Competitive + benefits Requirements for Graduate Customer Support Associate: • Degree educated from a leading University in any subject, • At least ABB at A Level or equivalent, • Experience working in a customer-facing environment, such as retail, hospitality or similar, where you have handled and calmed customers, • Naturally warm, friendly and engaging personality with a genuine passion for helping people, • Excellent communication skills, both written and verbal, • Strong organisational skills with close attention to detail, • Ability to manage multiple queries and prioritise effectively in a fast-paced environment, • A customer-first mindset with a focus on delivering a positive experience, • Strong problem-solving skills with the ability to follow structured processes and guidance, • Technical curiosity and the ability to pick up new systems and tools quickly, • Ability to remain calm, professional and empathetic when dealing with challenging or frustrated customers Responsibilities for Graduate Customer Support Associate: • Act as the first point of contact for customer queries via phone and support platforms, • Deliver a positive first impression, handling all interactions with warmth, professionalism and empathy, • Use internal guidance tools and documentation to help diagnose and resolve straightforward issues, • Clearly guide customers through solutions, ensuring they understand next steps, • Triage more complex issues, ensuring they are accurately logged and escalated to the appropriate team, • Provide clear, timely updates to customers throughout the lifecycle of their request, • Maintain accurate records of queries, communications and outcomes, • Follow structured processes and contribute to the continuous improvement of support procedures, • Work closely with second-line teams to ensure smooth handover of more complex issues What the role offers: • Opportunity to join a high-growth technology company working on advanced software products, • A highly collaborative and supportive team environment, • Clear opportunity to develop strong customer, communication and operational skills, • Exposure to a wide range of technologies and business processes Applications: If you would like to apply for this unique Graduate Customer Support Associate role, please send your CV via the relevant links! We’re committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by separately emailing (if this email address has been removed by the job board, full contact details are readily available on our website). Keywords: Graduate Customer Support Associate / Graduate Support Engineer / Customer Support Specialist / Support Analyst / Customer Operations Executive / Service Desk Analyst / Technical Support Analyst / Customer Success Associate / Customer Support Executive / Client Support Specialist / Helpdesk Analyst / Customer Experience Executive / Intercom / Customer Support Tools / Ticketing Systems / SaaS / CRM Systems / Incident Management / Customer Communication / Workflow Management / Process Driven Support / Escalation Management / Business Graduate / Humanities Graduate / STEM Graduate

G7 Head of PMO Permanent | Hybrid At Peregrine, we’re always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector – we are always in search of the best talent to place, now. The role: As Head of PMO, you will provide strategic leadership across the portfolio, ensuring robust governance, effective planning, and strong delivery confidence. You will oversee performance, risk, and financial management, while enabling business readiness and benefits realisation. The role also includes leading the development and assurance of business cases and supporting senior stakeholders in decision-making. Responsibilities: • Lead the establishment and continuous improvement of PMO governance, frameworks, and assurance processes across the portfolio, • Oversee the development, assurance, and maintenance of business cases, ensuring alignment to strategic priorities and value for money, • Provide strategic oversight of portfolio performance, including progress tracking, financial management, and delivery confidence, • Direct the identification, management, and escalation of risks, issues, assumptions, and dependencies, including those of a sensitive or strategic nature, • Lead portfolio-level planning, scheduling, and resource management to ensure effective coordination and delivery across multiple programmes, • Drive benefits realisation by ensuring clear definition, tracking, and delivery of outcomes set out in business cases, • Establish and maintain effective stakeholder engagement strategies, building strong and collaborative relationships at senior levels, • Ensure robust change control processes are in place, managing impacts on scope, cost, and timelines across the portfolio, • Provide leadership and direction to PMO and project teams, setting clear vision, priorities, and standards for delivery, • Support organisational readiness for change, ensuring successful implementation and adoption of programme outcomes Skills & Experience: You will have the following skills or proven experience: • Strong leadership experience within a PMO, portfolio, or programme environment, ideally at a senior level, • Expertise in governance, assurance, and delivery frameworks (e.g. MSP, PRINCE2, Agile), • Proven experience in business case development and assurance within complex environments, • Strong commercial, financial, and procurement awareness, including budgeting and cost control, • Demonstrated ability to manage portfolio performance, including planning, scheduling, and resource allocation, • Extensive experience in risk, issue, and dependency management at a strategic level, • Strong stakeholder engagement skills, with the ability to influence and advise senior leaders, • Experience leading business change, implementation, and benefits realisation, • Excellent communication skills, with the ability to present complex information clearly and concisely, • Track record of driving continuous improvement within PMO functions

Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 Alpha - our rapidly developed humanoid platform now running in real industrial pilots - and we’re growing the team to take it even further. About The Role As we scale from R&D into production and global operations, we are investing in how the business itself operates: how decisions are made, how work flows across teams, and how capabilities evolve over time. We’re hiring a Head of Business Transformation to lead this effort driving clarity, alignment, and continuous improvement across the company. As Head of Business Transformation, you will be responsible for improving how the company operates at a systems level. You will identify gaps between how we work today and how we need to work to scale, and then design and implement the changes required across people, process, tools, controls, and automation/AI. This role spans strategy and execution. You will work directly with the executive team and functional leaders to define priorities, drive transformation programmes, and embed new ways of working across the organisation. You will operate as a force multiplier—helping teams move faster, with more clarity, and with fewer breakdowns at the interfaces between functions. Key Responsibilities Transformation Strategy & Execution • Define and lead the company-wide business transformation roadmap, aligned with strategic priorities, • Identify critical gaps in operating model, decision-making, and execution across functions, • Design and deliver transformation programmes that improve speed, quality, and scalability, • Drive clarity on “as-is” vs. “to-be” capabilities across core business functions, • Design and implement improvements across workflows, governance, tooling, and data visibility, • Identify and deploy automation and AI opportunities to eliminate manual work, improve accuracy, and accelerate decision-making, • Establish scalable operating rhythms (planning, reporting, review cycles), • Define and maintain the company’s overall operating model, • Improve how teams work together across engineering, operations, product, and commercial, • Define clear ownership, interfaces, and decision rights across functions, • Reduce friction in key workflows (e.g. NPI, supply chain, product delivery, data collection), • Define and track company-level and functional performance metrics, • Build dashboards and reporting mechanisms that provide real-time visibility into performance, • Leverage data, automation, and AI to enable faster insight generation and proactive decision-making, • Embed a culture of continuous improvement, structured problem solving, and accountability, • Work closely with the Senior Leadership team to prioritise and sequence transformation initiatives, • Support leaders in driving change within their teams and functions, • Communicate clearly across the organisation on priorities, progress, and outcomes, • Ensure change is adopted, scaled, and sustained What We’re Looking For: • 10+ years of experience in business transformation, operations, strategy, or programme leadership roles, • Proven track record delivering end-to-end transformation in complex, fast-scaling organisations, • Strong systems thinking able to connect strategy, operations, and execution across functions, • Experience improving capabilities across people, process, tools, controls, and automation/AI, • Demonstrated ability to identify and implement automation and AI-driven improvements in business workflows, • Comfortable operating in ambiguity and building from first principles, • Experience in robotics, manufacturing, or hardware-led companies, • Familiarity with Lean, Six Sigma, or operational excellence methodologies, • Experience implementing ERP, PLM, or enterprise systems in scaling organisations, • Exposure to AI-enabled business transformation, digital transformation, or automation programmes What We Offer: • Meaningful time off to rest and recharge: 23 days of annual leave (accrued), 15 days of paid sick leave, and paid company holidays., • Fully funded private healthcare for UK employees, with broad provider access, virtual and in‑person care, and strong mental health and serious illness support., • Equity included–we believe builders should share in what they build., • Pension scheme with a total 8% contribution (5% employee, 3% employer) on full earnings., • Free daily breakfast, catered lunch, and snacks in‑office., • Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics., • Freedom to influence the product and own key initiatives.

Hey there! We’re Fever, the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right? To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment! Ready to be part of the experience? Now, let’s discuss this role and what you will do to help achieve Fever’s mission. About the Team Growth is the team responsible for promoting the Fever business plan across all markets and ensuring that our partners and experiences perform as expected, helping them grow within Fever. Our decisions are data-driven from the highest to the lowest strategy level, allowing us to fully understand the Fever business model and how we can leverage this to interact with every single team within the company to grow the business in the expected direction. About the Role • Join our Growth team as a Brand Partnerships Growth Manager and play a key role in driving Fever's business plan for Brand Partnerships across all markets, shaping the future of how we engage brands and partners at scale., • Leverage industry trends and the latest technology to make data-driven decisions, from market sizing and revenue/pricing analysis to identifying high-impact partnership opportunities., • Innovate and optimize revenue and cost structures to grow the business, ensuring high-quality delivery across sponsorships, custom events, and media buy partnerships., • Support Brand Partnership proposals from a strategic perspective, structuring compelling, insight-driven cases and strategies for sponsorships, custom event activations, and media buys., • Define and implement new growth strategies to drive impact across Brand Partnerships, establishing key business metrics, identifying performance gaps, and optimizing operations to meet and excel above business goals., • Create and manage scalable business strategies and processes that accelerate partnership growth and improve operational efficiency across the organisation., • You hold a degree in Engineering, Mathematics, Statistics, or Data Analytics (STEM degree)., • You have 5+ years of experience in analytical and business strategy roles, demonstrating ownership, high levels of accountability, attention to detail, and a proactive, self-motivated approach., • You are passionate about using data to drive strategic decisions, with strong analytical and quantitative skills and a data-driven mindset., • You are a natural self-learner, able to explore relevant new technologies, understand them, and find optimal implementations., • Your exceptional written and verbal communication skills allow you to excel in cross-functional collaboration and convey complex concepts to diverse audiences including senior clients., • Proficiency in both written and spoken English is a must; knowledge of additional languages such as Spanish is a valuable asset., • Experience in brand partnerships, sponsorships, or commercial strategy, • Familiarity with Python, JavaScript, SQL, or other programming languages., • Attractive compensation package with room to grow., • 40% discount on all Fever events and experiences + free Candlelight voucher., • Generous Parental Leave: We go well beyond the UK statutory minimum with 16 weeks of fully paid leave for birthing parents and 8 weeks for non-birthing parents., • Future-Proof Pension: We invest in your future with Nest. Fever contributes a generous 10% of your gross salary, with a 4% contribution from you., • Private health and dental insurance with Bupa: 100% covered by Fever., • CycleSaver & Nursery Support: Save on your commute and childcare through tax-free salary sacrifice schemes for bikes, gear, and nursery costs., • Wellhub membership for gym and wellness access: paid by Fever up to the bronze plan., • Language learning support: English and Spanish lessons. If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply! If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey. If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice

About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service. Role/ Department: Help to implement the agreed strategy for the Global Securities Finance Business, driving expansion and revenue enhancement in all aspects of the day to day functional demands of the business. This front-office role provides the opportunity to work closely with a dynamic business, handling a variety of tasks and priorities while responding effectively to changing requirements. The key responsibilities of the role include: The successful candidate will benefit from having : • Take ownership of the onboarding and expansion of our borrower and collateral network, working with the Head of Business Management and key stake-holders from Trading, Operations, Client facing teams, Legal, Risk and Compliance., • Work with trading desks and our Tri-Party Managers to oversee the implementation on new business and the expansion of Northern Trusts collateral requirements., • Ensure forums for prioritisation function effectively and manage to agreed deadlines., • Ensure business process is consistent, robust and compliant with prevailing regulations, • Work with line manager to highlight and resolve any potential gaps or inconsistencies and identify process improvement opportunities including strategic location strategy., • Manage agreed projects to implement business solutions working closely with partners in Legal, Operations, Change Management, Technology and Tax as required., • Support client and sales teams as required with regard to specific subject areas and relevant implementations, • Contribute to continued growth of the programme and maintaining Northern Trust's leadership position in securities finance. Skills/Qualifications, • Experience in Securities Finance related role and demonstrable expertise in the product., • The ability to assimilate and communicate information quickly, • Demonstrable analytical and problem solving skills, • Strong academic background (not necessarily to degree level), • Strong communication skills and the ability to present complex topics in a clear and concise way, • The ability to manage multiple initiatives whilst maintaining excellent project discipline, • Client or market facing experience an advantage Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at . We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater.

Role: KYC Analyst (12 month FTC) Industry: Energy trading / commodities Location: London, hybrid (4 days per week) Contract: Fixed-term contract (maternity cover) Salary: Competitive + excellent benefits X4 are partnered with a leading commodities and energy trading business to hire a KYC Specialist to join a highly visible Compliance team supporting front office trading activity. Sitting directly on the trading floor and partnering closely with traders and commercial teams, this role offers exceptional exposure to trading operations and the opportunity to play a key role in counterparty onboarding, financial crime risk management and AML compliance within a fast-paced trading environment. Responsibilities of the KYC Analyst: • Conduct AML/KYC due diligence and onboarding reviews for new counterparties, • Perform ongoing monitoring, sanctions screening and periodic counterparty re-reviews, • Assess changes in counterparty risk profiles and escalate issues where required, • Liaise with counterparties to obtain AML/KYC documentation and support onboarding processes, • Maintain accurate counterparty records, systems and company databases, • Support QA activities and continuous improvement of AML/KYC processes and controls, • Partner with the MLRO and Compliance team to enhance AML procedures and documentation, • Provide guidance to the business on AML/KYC risks and regulatory requirements, • Ensure AML records are maintained in accordance with retention and regulatory standards Requirements for the KYC Analyst: • AML/KYC/DD experience within commodities, trading or banking, • Strong AML regulation knowledge (POCA, JMLSG guidance, FCA requirements, etc), • Account or counterparty onboarding experience, • Confident stakeholder management across traders, business teams and external counterparties, • Strong analytical and investigative skills with excellent attention to detail, • Ability to manage competing priorities and work effectively in a fast-paced commercial environment, • Proficient with Microsoft Excel and Word, • AML/KYC or Compliance qualifications advantageous but not essential This is a 12-month fixed-term contract covering maternity leave, based in excellent central London offices with a hybrid working pattern of 4 days onsite to support close interaction with trading and compliance teams. The package includes competitive salary, 10% non-contributory pension, private medical/dental, gym allowance, travel insurance, life assurance, bike-to-work scheme, season ticket loan, 25 days holiday plus bank holidays and a discretionary end-of-contract performance bonus. If you have AML/KYC experience within commodities trading, banking or financial services and are looking for a role with genuine front office exposure within a leading global trading environment, please apply now for immediate consideration.

Procurement Manager – Global Hospitality Business – Hybrid – Up to £85K + Benefits My client is a global hospitality business with a growing portfolio of award-winning brands. They are currently looking for a Head of Purchasing to join their team. The successful Procurement Manager will be responsible for strategic sourcing and purchasing activities across multiple categories including food & beverage, operating supplies, facilities, services, and capital expenditure. You will work closely with operational teams, finance, and senior leadership to ensure quality, cost efficiency, and supplier reliability across the business. The successful candidate will combine strong commercial acumen with hands-on operational experience in hospitality. This is a fantastic opportunity for a talented Procurement Manager to join a brilliant business who can offer an enjoyable working environment and genuine progression opportunities. Responsibilities include: • Develop and implement procurement strategies aligned with company growth plans, • Manage supplier sourcing, negotiations, tender processes, and contract management, • Build and maintain strong relationships with international suppliers and distributors, • Deliver cost savings initiatives while maintaining quality and service standards, • Monitor supplier performance, compliance, and risk management, • Collaborate with operations teams to forecast purchasing needs and inventory requirements, • Support new openings and expansion projects across international markets, • Analyse spend data and procurement KPIs to drive continuous improvement, • Ensure procurement policies and processes are consistently applied across the business, • Identify opportunities for sustainability and responsible sourcing initiatives The Ideal Procurement Manager Candidate: • Have proven procurement and strategic sourcing experience within the hospitality industry., • MUST have strong communication (written & verbal) skills in English and French, at professional level., • Commercially focused with strong analytical and financial awareness, • Excellent stakeholder management and communication skills, • Ability to thrive in a fast-paced, high-growth environment, • Proficiency in procurement systems and Microsoft Excel/ERP platforms, • Degree qualified or equivalent professional experience preferred If you are keen to discuss the details further, please apply today or send your cv to Mikey at COREcruitment dot com /

Business Systems Analyst - South London, Hybrid (2-3 days a week) Nigel Frank International are partnered with an established Dynamics 365 CRM end user who are looking to add a talented System Analyst to their central technology function, responsible for system ownership, continuous improvement and acting as the link between technical teams and business stakeholders. Responsibilities • Take ownership of Dynamics 365 CE platform and ensure it operates efficiently and reliably., • Act as internal SME for CRM-related queries, improvements and system guidance, • Collaborate closely with users and stakeholders to translate operational needs into practical, scalable CRM solutions, • Contribute to configuration, workflow design, system optimisation and ongoing enhancement of the D365 CE environment Experience/Skills • Hands-on experience supporting, administering or managing Dynamics 365 CE in a technical or systems capacity, • Strong configuration capability, including managing security roles, permissions, environments and general platform setup., • Ability to interpret business requirements and convert them into effective CRM configurations or process improvements, • Background in CRM support, business systems analysis, or IT systems administration., • Solid understanding of workflows, business rules, automation and best practices within Dynamics 365 CE Benefits • Starting Salary - £45k-£50k, • Flexible, Hybrid Working Model, • Additional Benefits, Including Private Medical Insurance, Enhanced Pension Contributions and More!

Operations Excellence Manager - Field Based / Hybrid (UK) - EV Charging - £70k Role: Operations Excellence Manager Location: Hybrid / Field-Based – UK Main Site: London (Travel to site is required - 3 days per week) Salary: c.£70,000 + benefits Overview An exciting opportunity has arisen for an experienced Operations Excellence Manager to join a rapidly growing infrastructure and technology business operating within the clean energy and mobility sector. This is a newly created, highly visible role reporting directly into senior leadership and working cross-functionally across technical operations, customer experience, commercial management, and business intelligence teams. The successful candidate will play a key role in driving operational performance, service quality, continuous improvement, and cost efficiency across a nationwide network. The position is ideally suited to someone with a strong operational excellence or service delivery background who enjoys working in fast-paced, evolving environments and can combine strategic thinking with hands-on execution. Key Responsibilities • Lead operational improvement initiatives across multiple business functions, • Manage and develop customer care operations, driving customer satisfaction and service performance, • Own operational reporting, KPI frameworks, dashboards, and business intelligence analysis, • Deliver cost analysis, budgeting support, and identify operational efficiency opportunities, • Manage supplier relationships, procurement activities, and tender processes, • Oversee contractor performance, SLAs, and service quality standards, • Coordinate infrastructure and technology-based projects across a national network, • Act as a central operational link between technical, commercial, customer, and leadership teams, • Support strategic operational planning and continuous improvement programmes Candidate Profile We are looking for candidates who can demonstrate: • Proven experience in operations management, operational excellence, service delivery, or business improvement, • Strong stakeholder management and cross-functional leadership skills, • Experience managing contractors, suppliers, and third-party service providers, • Data-driven decision-making capability with strong analytical and reporting skills, • Budget management and cost control experience, • A proactive, solutions-focused mindset with the ability to drive change and process improvement, • Experience within infrastructure, utilities, energy, mobility, facilities management, or other technical service environments would be highly advantageous Desirable Experience • EV charging, energy, utilities, or clean technology sector experience, • Continuous improvement methodologies such as Lean or Six Sigma, • Experience with operational dashboards and BI tools (Power BI, Excel, etc.), • Knowledge of customer service performance metrics such as NPS/CSAT, • Project or programme management experience Why Apply? This is a unique opportunity to shape a newly created function within a high-growth, future-focused business operating at the forefront of the energy transition. The role offers significant visibility, autonomy, and the chance to make a measurable impact on operational performance and customer experience at scale. If this is of interest please apply on LinkedIn or email

An established, privately owned ship management company with a global presence is seeking a Technical Director to lead and oversee technical operations across its Tanker fleet. The business supports a diverse portfolio of vessels and is known for its strong operational standards, long-standing client relationships, and continued growth. This role sits on the senior leadership team and plays a key part in shaping technical strategy, performance, and compliance across the fleet. The Role This is a senior leadership position responsible for the safe, efficient, and cost-effective technical management of the fleet, alongside oversight of technical teams and cross-functional coordination. You will act as the central authority on all technical matters, working closely with senior stakeholders, vessel owners, and internal departments to ensure high standards of performance, safety, and compliance. Key Responsibilities • Oversee the technical operation of the fleet, ensuring safety, efficiency, and cost control, • Lead and support Fleet Managers, Superintendents, and technical teams, • Drive HSE compliance and promote a strong safety and environmental culture, • Manage and review technical budgets (OPEX/CAPEX) and approve cost planning, • Oversee dry dock planning, maintenance programmes, and vessel performance, • Monitor and resolve technical deficiencies, incidents, and non-conformities, • Liaise with class societies, shipyards, authorities, and external stakeholders, • Ensure alignment across technical, operations, legal, insurance, and finance teams, • Provide strategic input into fleet performance, upgrades, and long-term planning, • Support policy development, process improvement, and organisational growth, • Act as escalation point for critical technical and emergency situation, • Act as Environmental Management Representative (EMR), • Drive environmental targets and ensure alignment with company and client objectives, • Oversee vetting performance and corrective actions, • Ensure compliance with international regulations, class, and industry standards Candidate Profile • Extensive experience in technical ship management, ideally at senior or leadership level, • Strong understanding of fleet operations, dry docking, and vessel performance, • Proven ability to lead teams and influence across multiple functions, • Commercial awareness with experience managing budgets and cost optimisation, • Confident stakeholder manager, comfortable engaging with owners, executives, and external bodies, • Background as a Chief Engineer