Client account manager jobs in HatfieldCreate job alerts

Our client is offering an excellent opportunity to join an established, family-owned business, with considerable scope to make an impact and the flexibility to work from 30 hours per week.Our ClientOur client is a successful, family-owned business specialising in the design and delivery of high-quality commercial spaces. With an established reputation and a people-first approach, they combine creativity with practical construction expertise to deliver exceptional results for their clients.They pride themselves on their collaborative culture, high standards and long-standing relationships. You'll be joining a supportive team in a newly renovated workspace, with excellent benefits, genuine opportunities for professional development and a business that values its people.The RoleAs Commercial Manager, you'll take ownership of the commercial performance of projects from contract award through to final account, ensuring projects are delivered profitably and contractual obligations are met.Working closely with the Pre-Construction, Project Management and Operations teams, you'll have considerable autonomy and play an important role in managing commercial risk, protecting margins and supporting the continued success of the business.Your key responsibilities will include:Taking ownership of project budgets, cost plans, profitability and commercial performance across multiple projects.Preparing and maintaining accurate Cost Value Reconciliations (CVRs), cashflow forecasts and monthly commercial reports.Managing client valuations, variations and final account negotiations, ensuring commercial opportunities are identified and maximised.Reviewing contracts, identifying commercial risks and supporting contract negotiations.Working closely with Project Managers to monitor expenditure, manage change and resolve commercial challenges throughout project delivery.Supporting procurement, negotiating subcontractor and supplier packages and managing subcontractor commercial performance.Providing meaningful commercial analysis, forecasts and recommendations to the Operations Director and senior leadership team.Helping to strengthen commercial processes, controls and best practice across the business.This is an opportunity to make a tangible contribution to the business, combining hands-on commercial management with the chance to influence how projects are delivered.The CandidateWe're looking for an experienced, commercially astute professional who enjoys taking ownership, building relationships and working collaboratively to achieve excellent results.You'll bring:Experience as a Quantity Surveyor, Senior Quantity Surveyor or Commercial Manager within the construction industry.A strong track record of managing project budgets, profitability, forecasting, valuations, variations and final accounts.Sound knowledge of construction contracts, commercial governance and risk management.Experience producing accurate commercial reports and providing financial insight to senior management.Excellent communication and negotiation skills, with the confidence to work effectively with clients, subcontractors and internal teams.Strong organisational skills, attention to detail and a proactive, solutions-focused approach.Good IT skills, particularly Excel, and experience using project or document management systems.A full UK driving licence.Experience in commercial fit-out, workplace interiors or design and build projects would be particularly welcome, as would familiarity with JCT contracts and construction management platforms such as Procore.Professional accreditation, such as MRICS or MCIOB, would be advantageous but isn't essential.Above all, you'll be someone who combines commercial expertise with a collaborative approach and enjoys being part of a business where people work together to deliver outstanding results.TermsSalary: Up to £90,000 FTE, pro rata if working part-time hours.Location: Hatfield, Hertfordshire. Office-based, with excellent transport links and plenty of free on-site parking.Hours: From 30 hours per week up to full-time. The business offers flexibility around working patterns, with part-time hours potentially spread over four or five days. Earlier start and finish times are also possible, allowing you to structure your working day around other commitments.Benefits:Company car or vehicle allowanceTeam bonus schemeHealthcare provisionFood provided and regular team lunchesTraining and personal development opportunitiesCareer progression within the businessRegular team events and a welcoming, supportive working environmentIf you're an experienced commercial professional looking for a role where your expertise will be valued, with the opportunity to work flexibly and make a genuine impact, we'd love to hear from you.Apply today!*Full time equivalent – actual salary will depend on hours worked Please review the job details above thoroughly and ensure you're happy with salary, location before applyingTPBN1_UKTJ

The Customer Success Lead focuses on both the strategic management of the account (20%) and concentrates on the tactical operations (80%) by working with the operations team to provide optimal services to the account. The CSL must be able to work effectively and efficiently with both the internal support team and external clients. The CSL acts as the liaison and primary contact for the operations team and escalates any issues to the Customer Success Manager (CSM) as necessary. Assist the CSM with building client relationships within the client enterprise including business development, identifying additional service opportunities and continuous process improvement. What you will do here: Program Management • Lead Planner / Meeting Owner on events or programs of significance to the customer’s business, • Create/Revise program budgets to ensure M&IW forecast is attained, • Track client and individual program budgets to ensure M&IW forecast is attained, • Meet with key stakeholders to review time spent on projects, • Running client audits with M&IW Controller, • Alert meeting owner of any anticipated account/program budget variances, • Identify financial opportunities in post program billing, • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity, • Ensure on-going client satisfaction surveys, analyze data, and implement continuous improvement processes, • Responsible for document accuracy of operations team, • Responsible for final reconciliation accuracy and timeliness from planners, • Build pro-active relationships with high volume client meeting owners, • Lead various internal departments toward desired outcomes as specified in Service Level Agreement, • Plan meetings/events for the account as needed Account Management • Project Management with a consultative approach, • Responsible to implement the KPI/SLA Program for the Account, • Responsible for the strategic relationship for multiple decision makers, • Accountability for accuracy and timeliness of final reconciliation from planners, • Train planners on specific account processes, • Analyze/Improve operational systems and processes, • Develop and update all account forms and processes to meet client expectations, • Analyze/review time spent on projects vs. management fees for the account, • Qualify new meetings (as backup to the SAM), • Register new meetings into Cvent (as backup to the SAM), • Issue resolution with the meeting owners and escalation from the planners (as backup to the SAM), • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity (as backup to the SAM), • Ensure on-going client satisfaction surveys, data integrity in Lanyon, and implement continuous improvement processes (as backup to the SAM), • Assist accounting in follow-up on past due invoices (as backup to the SAM), • Participate in applicable company and industry activities and events Business Development Responsibilities • Identify opportunities for new or expanded service offerings (including opportunities for M&IW strategic partners), • Up sell additional M&IW service opportunities, • Network with decision makers/management as appropriate, • Develop and maintain strong and highly ethical customer relationships, • Gain knowledge of competitors’ strengths and weaknesses Onsite Physical Activities (Non-Essential Functions) This position includes a set of nonessential physical activities associated with onsite event support. These activities are not fundamental to the core duties of the Customer Success Lead role but may be required during live event execution. While the essential functions of the position center on planning, coordination, communication, client management, and project leadership, certain onsite tasks involve physical activity that supports event operations and if unable to perform these physical activities the company needs to know. Physical activities include, but are not limited to the following: • Movement & Positioning: Frequent standing and walking are required, particularly during event setup and teardown, registration, and onsite administration. Extended periods on one’s feet are common throughout an event, often up to 4 hours without a rest break. A typical onsite day may last 8 to 14 hours, depending on client needs and agreements., • Sitting: Occasional sitting is required during planning meetings, travel to and from event sites, computer-based work, or registration duties., • Lifting and Carrying: Ability to lift, carry, push, or pull event materials, supplies, signage, or equipment weighing 25 to 40 pounds. Items over 25 pounds require assistance from another M&IW team member., • Reaching and Grasping: Event setup and breakdown may involve reaching overhead and handling tools or materials., • Bending/Kneeling/Crouching: Occasionally required during event setup and breakdown., • Repetitive Motions: Repeated hand and arm movements may occur during tasks such as preparing registration, arranging event spaces, or setting up displays., • Travel Requirements: Frequent travel to event sites, venues, and client locations, often involving overnight stays. This may include navigating airports, train stations, hotels, and conference centers., • Operating Vehicles: Occasional driving may be required to transport materials or travel to off-site event locations. This applies only to approved drivers with prior authorization from the Onsite Lead., • Working in Varying Environments: Events occur in diverse settings, including indoor venues (conference centers, hotels) and outdoor spaces. Fluctuating temperatures, weather conditions, crowded or noisy environments, and varying lighting levels may be encountered. What we expect: Details of these areas are shared during interviews and monthly reviews: • Cultural Excellence, • Role Expectations, • Emotional Intelligence What you will bring: • A minimum of four years of experience in the travel industry, specifically in managing meetings/events, • Knowledge of virtual and hybrid event options, • Experience with managing the lifecycle of a program, including final reconciliation, • Knowledge of Cvent preferred, • Must be able to travel 35% of the time, including Internationally, • Proximity to client headquarters office preferred, • Experience working in a virtual office environment, • Proven excellent oral and written communication skills in both internal and client-facing environments, • Demonstrated track record of successfully managing multiple projects simultaneously, • Ability to deliver creative outputs in a constricted timeline while maximizing available resources, • Able to provide clear, concise, effective, and professional communications with clients, peers, vendors, and department managers, • Wide range of computer skills:, • Proficient in Word, Excel, and Internet/social media, • Database management programs (proficient in Lanyon and Cvent), • Outlook (email and scheduling) What we provide: • Competitive salary, • Paid holidays, • Pension Scheme, • Accrued personal time off for vacation and sick leave, • Laptop, additional monitor, and mobile phone, • Global Giveback program for volunteer service, • Remote Office / Work from home Who we are: Meetings & Incentives Worldwide, Inc. is an Equal Opportunity Employer who prohibits discrimination and harassment of any kind and affords equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Meetings & Incentives Worldwide, Inc. specializes in global event management with virtual, hybrid, and in‑person experiences of all shapes and sizes, as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third generation, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil. GLOBAL HEADQUARTERS: 10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone +1 262-835-3553 _ M&IW associates are located throughout the US, UK, Latin America and Asia Pacific Regions.

Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: The Manager of Customer Success Management (CSM) will report to the Director of Customer Success, working collaboratively to achieve company goals and advance customer success initiatives across the Enterprise segments. As a leader within the Customer Success organization, this role will partner closely with cross-functional teams to support and scale the CSM function. The ideal candidate brings strong people management skills, experience operating in high-volume, scaled customer environments, and a focus on driving efficient, data-informed customer engagement, retention, and growth strategies. What you’ll do: Leadership and People Management: • Build, lead, and mentor a team of CSMs supporting Enterprise customers, • Foster a collaborative, high-performance, and customer-centric culture, • Provide coaching, performance management, and career development support, • Drive accountability through clear goals, metrics, and regular feedback Segment Strategy and Execution: • Partner with Customer Success and cross-functional leaders to define segment-specific strategies, • Execute programs tailored to Enterprise customer needs, • Design and operationalize engagement models, • Ensure consistency in customer journeys while adapting for segment nuances Customer Management: • Maintain visibility into adoption, health scores, and engagement metrics across the portfolio, • Guide the team in identifying churn risks and expansion opportunities, • Drive proactive outreach and intervention based on data insights, • Support account reviews and leverage segment-level insights to improve outcomes Client Engagement and Advocacy: • Ensure strong stakeholder relationships across Enterprise accounts, • Deliver consistent value through interactions, • Capture and synthesize customer feedback to inform internal teams, • Act as the voice of the customer to influence product and go-to-market strategy Retention and Growth: • Collaborate with Sales, Product, and Marketing to drive adoption and expansion, • Support renewal strategies and improve retention outcomes across segments, • Leverage data to contribute to accurate forecasting and pipeline visibility, • Identify and scale growth opportunities within the Enterprise base Operational Excellence: • Implement and refine processes that enable scale and efficiency, • Improve team productivity through tooling, automation, and best practices, • Standardize workflows and reporting for consistency and visibility, • Monitor industry trends and evolve engagement strategies accordingly What we're looking for: • 4+ years of experience in Customer Success, Technical Account Management, or related fields, • Prior people management experience with a track record of developing high-performing teams, • Experience supporting Enterprise or high-ARR customer segments, • Experience with high-touch customer success models, • Background in Cybersecurity, DevOps, or a related technical domain preferred, • Strong operational mindset with experience building or optimizing processes, • Proven ability to drive retention and growth in a metrics-driven environment, • Excellent communication and interpersonal skills across diverse audiences, • Bachelor’s degree in a relevant field; advanced degree preferred, • Currently located in the United Kingdom Compensation: up to £150,000 base salary + bonus (depending on experience) If your experience is close but doesn’t fulfill all requirements, please apply. Chainguard is on a mission to build the best team. To achieve our goal, we are focused on hiring “Guardians'' with unique backgrounds, perspectives, and experiences. We live and breathe our company values: • We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better., • We have a bias for intentional action — We prioritize, plan, try things, and fail fast., • We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey., • We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: • Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs., • Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!)., • 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck., • ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset., • 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with _. ©2026 Chainguard. All Rights Reserved.

TiPJAR exists to make appreciation fair, transparent, and direct, and in joining our team, you’ll play a part in putting tipping back in the hands of the people who earn it and rely on it most. What began as a bold idea has become a global platform changing the daily lives of thousands. We’re doing something no one has done before, and that means we move fast, challenge assumptions, and push through walls that would stop most teams. We’re a values-led, people-first company. We celebrate wins loudly, communicate openly, innovate boldly, and believe success is something we build and share together. We’re looking for an Enterprise Customer Success Manager with a passion for building long‑term client relationships and driving measurable success. You’ll manage a portfolio of high‑value enterprise accounts, deliver an exceptional, partnership‑led customer experience, and work cross‑functionally to ensure our clients get the very best from TiPJAR. This role is all about retention, engagement, and satisfaction, as well as helping to shape the future of the Customer Success function through knowledge sharing, process improvements, and mentoring. You’ll be the strategic partner our enterprise clients rely on; the person who understands their goals, anticipates their needs, and ensures TiPJAR becomes an essential part of how they operate. What You’ll Be Doing Day to Day: • Own the post‑onboarding relationship with assigned enterprise clients, ensuring consistency, value delivery, and long‑term partnership., • Actively manage client goals, platform adoption, and account health to maximise retention and measurable success., • Lead structured account reviews, presenting insights, performance trends, and clear recommendations., • Identify and mitigate risk early by monitoring engagement signals and addressing issues before they escalate., • Develop a deep understanding of each client’s operating model, tipping policies, and success metrics., • Guide clients through legislative changes, platform updates, and operational challenges, ensuring smooth transitions., • Collaborate closely with Product, Tech, and Support to resolve issues, champion client needs, and influence improvements., • Share best practices, playbooks, and learnings to strengthen the Customer Success function., • Contribute to roadmap discussions and cross‑functional initiatives that enhance the end‑to‑end client journey. What You Bring • Proven experience in Customer Success or Account Management, ideally within SaaS, fintech, or hospitality., • Exceptional relationship‑building and communication skills, with confidence engaging senior and executive stakeholders., • Strength in delivering strategic account reviews, translating data into insights and presenting, • recommendations with impact., • Commercial awareness, with the ability to support renewal and expansion conversations through value‑led engagement., • Experience navigating complex, multi‑stakeholder organisations, building trust across, Operations, Finance, HR, and Technology., • Strong CRM proficiency (HubSpot a plus), with the ability to maintain accurate data, track health signals, and manage structured workflows., • A proactive, solutions‑focused mindset, with strong organisational and prioritisation skills., • A collaborative approach, contributing to process improvements, knowledge sharing, and a high‑performing team culture., • Nice to have: Familiarity with hospitality operations or tipping environments. How We Measure Success • Retention and growth of your enterprise portfolio, demonstrated through strong adoption, engagement, and value delivery., • Quality, clarity, and consistency of your client interactions, documentation, and strategic account reviews., • Your ability to anticipate risks early, resolve issues proactively, and maintain strong account health., • Contribution to process improvements, playbooks, and ways of working that strengthen the Customer Success function., • Strength of cross‑functional collaboration, ensuring client needs are championed across Product, Tech, and Support., • Positive feedback from clients and internal stakeholders, reflecting trust, partnership, and professionalism. What We Offer • Competitive salary, • Flexible working options, • Work from anywhere for up to 4 weeks a year, • TiPJAR rewards scheme, • Salary Sacrifice Pension Scheme, • Company socials, • A values-led, supportive team, • A workplace where your ideas matter and your impact is visible Our Values • A Tip Is Earned, Never Expected: We recognise great work openly, fairly, and often., • A Community of Trust and Transparency: We communicate honestly and care about the details., • Tap Into the Passion: We stay curious, take smart risks, and keep improving., • Success is a Shared TiPJAR: We win together, support each other, and share the rewards. Interview Process We keep our process simple, transparent, and human. You’ll meet the people you’ll actually work with, and we’ll give you space to show how you think, communicate, and collaborate. • Initial Conversation (20–30 mins) - A relaxed call to learn more about you, your experience, and what you’re looking for., • Hiring Manager Competency Interview (45 mins) - A deeper conversation about the role, your skills, and how you approach your work., • Task Exercise- A 60 minute, role-relevant task that gives you a feel for the work and helps us understand your thinking., • Final Conversation - A conversation with a Director or Cofounder, giving you the chance to ask questions and get a real sense of what it’s like to work here. We move quickly and communicate openly throughout. No surprises, no long waits, no unnecessary steps Preemployment Screening All offers of employment at TiPJAR are subject to pre-employment checks. This includes a DBS check, employment referencing, and confirmation of your right to work. Employment can only begin once you have demonstrated your legal right to work in the UK, in line with the Immigration, Asylum and Nationality Act 2006. Equal Opportunities TiPJAR is an equal opportunity employer. We welcome applications from everyone, regardless of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are committed to building an inclusive workplace where everyone feels valued and able to thrive. Application Acknowledgement Due to the high volume of applications we receive, we may not be able to contact you individually if you have not been shortlisted. If you do not hear from us within the advertised timeframe, please assume your application has not progressed on this occasion.

Are you a project controls specialist that is a bit tired of the standard old-fashioned way of doing things in the construction industry? Do you get deep satisfaction from making things run more efficiently using a good dose of common sense and maybe a bit of technology? Have you always cared about the importance of proper planning and the connection between the schedule and the real day-to-day delivery of the job? Have you ever wanted to work a bit more flexibly but still be hands-on in construction and improving the industry? Sounds like a dream. Well, it isn’t, it is quite real! Read on! _ We are Laminar Projects! We are an award winning consultancy that implements technology to improve the delivery of complex construction projects. Improving construction strengthens the very foundation of human civilisation. (_ it) We also have a separate product team, Shape Construction, that takes the deep understanding of the projects we work on to develop construction management software products. The core of all this is our true secret sauce; people. We only recruit kind and authentic people who are fast learners. We are deeply focused on designing a new type of place that is optimised for the flourishing of the people in the team first and foremost. This approach has allowed us to grow from just 2 people in 2017 to over 200 today and we are still very much at the beginning! Joining us isn’t just some “job”, we challenge you to be your best self in all aspects of life. Our vision is designed to align how we operate with the fundamental aspects that enable anyone to have a fulfilled life: • Connects us with meaningful relationships, • Inspires us to develop ourselves to become better humans, • Empowers us to pursue our own learning adventures _ 4 core values for a good life We believe a life of human flourishing is all about meaningful relationships with others and challenging yourself to create a positive impact. Our four core values are grow yourself, care about people, execute to greatness and build civilisation. This philosophy goes much deeper and you can see more on our website. We are achieving this vision through the following two missions: To fully digitise the construction of human civilisation To create a new type of organisation that enables human flourishing while delivering a huge positive impact on society Laminar Projects is proud to be recognized as one of the UK’s Best Workplaces in Construction, Engineering & Property™ for 2024! Join a team where learning, collaboration, and growth are at the core of everything we do, and where solving big challenges is part of the fun. The Role This is a hybrid role which will combine remote working with site presence in client projects. Purpose of the role You will be helping to plan some of the most complex and interesting projects in the world. Team This role is part of our Project Management Consultancy which focuses on: • Understanding what the real problems of projects are, • Implementing the best solutions to those problems, • Developing scalable best practices, tools and technology More specifically you will be part of our Project Controls Discipline Team who are industry leaders in the planning and controls of complex construction projects. Your initial leader will be one of our project controls discipline directors. Your top 3 objectives: 1. To make construction projects deliver to near perfection, 2. To develop yourself and everyone around you, 3. To create scalable and repeatable solutions to common problems Your top 5 responsibilities: 1. Own the controls: Own the controls for cost, schedule, change and risk on one or more projects to enable accurate decisions for project teams, 2. Develop everyone: Maximise the development of your team personally and professionally and educate our clients to improve as well, 3. Make scalable solutions: Develop scalable and repeatable best practices and tools in collaboration with the team so that long-term impact is achieved, 4. Report and inform: Provide simple actionable reports to stakeholders at all levels that help them deliver their part of the project more efficiently and effectively, 5. Own the outcome: You may not be the project manager ultimately responsible for the results but you are sure as heck responsible for putting in your best effort to ensure the project’s understanding and focus on the plan no matter how stubborn they are! Your Capabilities: We train you in the full breadth of project management skills including planning, commercial, leadership, communication and technology so that you become an expert project leader equipped to transform any project you touch. Must-Have (The fundamentals) • Mastery: Solid capability in controls of cost, schedule and change. Expert developer of processes and reporting which take into account strategic objectives and the broad context you are operating in, • Communication: Proficient communicator in written and verbal English, • Leadership: You lead yourself proactively and lead others by asking the right questions and challenging them, • Impact: A track record of making projects and organisations better beyond just doing the basics Nice to Have (If you don’t have it now you will be trained intensively after joining) • Mastery: Expert developer in PowerBI and SharePoint. Deep commercial acumen in construction projects. Industry leading expert in a specialist controls domain, • Communication: The charisma, influence and presence to get construction people to do new things and take the best approach, • Leadership: A proven leader/coach/developer of teams, • Impact: A track record of implementing scalable and repeatable solutions in projects and organisations that had a significant positive impact Laminar isn’t the place for you if any of the following is true: • You want an easy, chilled-out role without much challenge, • You like to be the smartest person in the room, • You don’t like continuously receiving honest candid feedback, • You prefer to do your own thing rather than work with a team At Laminar we value diverse experiences and perspectives, empowering each member to contribute their unique expertise towards our collective success, so if you don’t think you meet all the criteria but still are excited about this role we encourage you to apply anyways! _ Salary and Benefits Standard Stuff • Competitive salary dependent on location and capability, • Paid Annual Leave 25 days + statutory Bank Holidays, • Pension (Match contribution up to 7%), • Private health insurance, • In-House Coaching Sessions, • Discretionary bonus scheme for all team members. The Life-Changing Stuff • Flexibility: Getting things done is what really matters, not what time of day you do it. That means you don’t have to ask permission for things like picking up your kids or going to the doctor, just keep your team in the loop if you think they will be affected., • Grow your whole self: Our leaders are more like coaches and one of our main objectives is to give 5 years’ worth of learning and development for every 1 year with us. You have a coach, mentor, well-being therapist and a development-orientated environment: That’s literally what our vision is all about and the primary reason Laminar exists., • Be surrounded by the best: We only hire and retain the very best people. You might be used to being the smartest in the room but that won’t be the case in Laminar. You will be surrounded by people you can learn from. We are 100% meritocratic so fast progression is the norm. You will be supported to excel in whichever areas you are most interested in! With Laminar, development is unbounded, • Long-term impact: We are focused on solving the biggest issues in construction project delivery in a way that can spread and outlast us _ Application We get thousands of applications so please write us a letter as part of your application explaining: • Why do you want to join us?, • What do you think you bring to the team? We aren't a giant faceless corporation; we really care about the people who want to join our team so all letters will be read thoroughly. You must be located and have the current right to work in the UK/EU. We can support the transfer of existing UK visas, but cannot sponsor new visas. In terms of application, we usually start with an intro call to tell you what we are all about in a casual conversation. That helps you to know us a bit better and tell us a bit about yourself. \n \n

Join us in shaping the future of paid search intelligence. Adthena is an award-winning search intelligence platform powered by patented AI technology and a team of dedicated experts. We help brands, marketers, and agencies dominate their competitive landscapes with unparalleled insights into the paid search market. Our Whole Market View, Smart Monitor, and Local View solutions give clients the clarity to optimize spend, increase ROI, and stay ahead of the competition. Trusted by global brands like Citibank, L’Oréal, and Volvo, and backed by Updata Partners, we’ve been redefining search intelligence since 2012. In 2025, Adthena continued its winning streak, earning 8 major search industry awards. Highlights include Best AI Search Software Solution at the US Search Awards, Best Search Software Tool at the European Search Awards, and Best Software Innovation at the Global Search Awards. Ready to make an impact in an industry-leading company? Let’s do it together. We offer the best of both worlds: the maturity and stability of a well-established company combined with the energy, agility, and impact of a scaling tech organisation. If you’ve been hesitant about joining a typical tech company due to concerns about chaos, fragility, or volatility, Adthena is your answer. We’re beyond early-stage chaos, offering stability. We’re smaller than large-scale enterprises, offering more autonomy, less red tape, and accelerated growth. Strong Culture: Our quarterly surveys show a 93% average approval rating for company culture, with an overall eNPS of 27. Award-Winning Product: US 2025 Search Awards for Best AI Search Software Innovation Trust-Based Vacation: Take as much time off as you need, when you need it. Remote-First: 52% of Adthenians work fully remote, with others choosing Hybrid Work at our 3 Geohubs (London, Austin, Sydney). Flexible Work: Work how and where you do your best, with full autonomy over your day. Career Growth: Bespoke training and career development via "Sherpa plans” to guide your growth. Private Medical Insurance: Fully covered health care. Mental Health Support: Employee Assistance Program offering 24/7 confidential counselling, with access to ‘healthier living’ services such as ‘HeadSpace’. Family Care Package: Up to 6 months fully paid maternity leave, and 2 months paternity leave. Pension & 401(k): Competitive UK/US/AUS pension schemes, available from day one. Home Office Stipend: $200 for your ideal remote setup. Swag Welcome Gift: $70 credit to grab some merch. Reporting to: Senior Manager, Customer Success Location: Remote (UK or EU) OR London (Hybrid 2 days/week) Interviews: 4 Stages Start Date: ASAP Adthena is a ‘Customer Value’ oriented business. As such, the Customer team is critical to our success. In our London office, this team consists of Account Management and Customer Success roles - both of which are critical to the success of our clients. We work closely together to leverage each other's skills and abilities, ensuring that our clients are successfully achieving their goals. We work as a close-knit, highly functional team and contribute to the wider business by working closely with Sales and Marketing to encourage business alignment. As a French-Speaking Customer Success Manager, you'll be the go-to partner for a portfolio of French and UK clients, helping them get real value from our platform — driving adoption through smart onboarding, best-practice guidance, and bespoke solutions. Native French is essential, as you'll work with French-speaking clients day-to-day alongside a UK book. You'll own retention and engagement through regular check-ins, actionable insights, and timely follow-through — guiding clients to value, explaining the data behind their results, and spotting opportunities for renewals and expansion. You'll work closely with our Account Managers, who own the commercial relationship, while you own the partnership. First 30 days — Get up to speed on the product, the business, and the tools and processes that'll set you up for success. By 60 days — Start building relationships. You'll arrange calls and face-to-face meetings with key stakeholders across a pre-assigned book of "green" clients. These are added in blocks — eventually you'll manage up to 30 clients, depending on size. By 90 days — Alongside your Account Manager, you'll have conducted Business Reviews with senior stakeholders across your book, building strong client health scores and referable relationships. Day-to-day, you'll be driving engagement through monthly check-ins and contributing to Quarterly Business Reviews — co-owning success plans, guiding clients through key milestones, and capturing outcomes along the way. You'll act as a trusted advisor, delivering strategic insights and best practices, and feeding client voice back into product and leadership. By 12 months — You'll have delivered an exceptional client experience, targeting 90%+ gross revenue retention. You'll have proved value on existing subscriptions and scoped out upsell opportunities for Account Management. By 18 months — You'll have a proven track record as an Adthena CSM, with a clear path ahead — whether that's growing as an individual contributor or stepping into management. Native French speaker with strong written and spoken English 2+ years experience in a client-facing Customer Success, Account Management, or Client Services role Strong stakeholder management skills, comfortable engaging up to C-level A solid understanding of the digital marketing landscape, including paid search Strong analytical skills — confident working with data and translating it into actionable insights A customer-centric mindset focused on delivering value and driving outcomes SaaS background is a plus Get Shit Done: We're big on taking action, owning our challenges, and finding solutions. Freedom with Responsibility: We take charge of results to recognition. We know that our hustle not only moves the needle for the company but also sets us up for personal success. Deliver Remarkable Quality: We care about exceeding expectations in the work we do and aim to always do our best work as individuals and as a team. Smart & Always Improving: We strive daily to expand our knowledge and become better at what we do. You’ll work closely with: Simon Koehli Director, Customer Success - EMEA _ Stephanie Richardson Senior Manager, Customer Success - EMEA _

At JSM Group, we are a leading specialist infrastructure engineering company. We design and install the complex power networks, digital infrastructure and specialist systems a future-focused worldwide marketplace needs — from high-power grid connections to critical utilities, data centres to renewable energy. Our full turnkey solution teams manage the full scope, advising on and delivering complex infrastructure projects at speed, on time and with reduced legislative, technical and commercial risk. You’ll join our Digital Infrastructure team, working across a wide range of civil engineering and utility contracts spanning gas, power, telecoms and multi-utility frameworks. These are long-term frameworks with major clients that give the team real stability and a strong pipeline of work. You’ll report to the Commercial Manager and lead the commercial side of your own portfolio of contracts. You’ll work closely with operational and delivery leads on site and with the wider commercial function, and you’ll support and develop the Quantity Surveyors and Assistant QSs around you. This is a senior role with real influence on commercial strategy, not just reporting. This role exists to drive the commercial success of our civil engineering and utility contracts. You’ll own pre- and post-contract work from tender strategy and pricing through to final accounts, protect margin, manage contractual risk and make sure every project you lead delivers value for JSM and our clients. Day to day, you will: • Take full commercial responsibility for a portfolio of contracts or a framework, from award to final account, • Lead tender and bid submissions, including pricing strategy, commercial risk reviews, T&Cs and contract negotiations, • Manage client and subcontractor relationships at a senior level, including procurement strategy, subcontract placement, rate negotiations and dispute resolution, • Oversee monthly valuations, applications for payment, change control and NEC compensation events and early warnings, • Produce and present accurate CVRs, cost reports and forecasts to senior leadership, flagging risk and opportunity early, • Mentor and develop QSs and Assistant QSs, and set high standards for commercial systems, processes and recordkeeping You’ll do well here if you recognise yourself in this: • You take ownership of commercial results and you set the standard for the people around you., • You’re comfortable with complexity and you’d rather solve a hard commercial or contractual problem than avoid it., • You work well across disciplines. You know good delivery depends on civil, power and digital teams pulling in the same direction., • You use sound judgement under pressure and you’re straight with clients, colleagues and leadership about risk, cost and programme., • You take pride in getting the commercial detail right, and your valuations, final accounts and cost reports stand up to scrutiny. Essential • Significant pre- and post-contract commercial experience in civil engineering or utilities, including time at QS level running your own contracts, • A track record of managing subcontractor supply chains, negotiating variations and agreeing final accounts, • Experience producing and presenting CVRs, cost reports and forecasts on live contracts, • Experience managing change and compensation events under NEC contracts Desirable • Experience working within long-term frameworks or multi-utility contracts, • Experience line managing or mentoring junior commercial staff Essential • Degree, HNC/HND in Quantity Surveying, Commercial Management or similar, or equivalent experience, • Strong working knowledge of NEC, JCT and bespoke contracts, • Proficient in Microsoft Office and commercial tools such as Envision, • Full UK driving licence and right to work in the UK Desirable • Chartered status or working towards it (e.g. MRICS, MCICES), • NEC accreditation or other advanced commercial or contract training If you meet most but not all of the above, we’ll still like to hear from you. We’ll look at what you’ve delivered and what you’re capable of, not just the list. At JSM Group, we’re not just shaping the future of utilities, we’re raising the bar for what a great place to work looks like. Our values aren’t words on a wall. They drive every decision we make and every project we take on, pushing us to go further, do better and leave a real mark on the industry. We want people who are hungry to grow, ready to take on complex challenges and excited to work alongside clients and partners who are changing the landscape of the utility sector across the UK, Europe and beyond. In return, we give you room to develop fast, work that will stretch you and a platform to build a career that actually means something. Here’s what that looks like in practice: In addition to an industry competitive salary, we offer: • Car allowance, where applicable, • Performance-linked bonus, where applicable, • Pension, with up to 4% employer matched, • 28 days annual leave plus bank holidays, • Health cash plan (BUPA), with cashback on dental, optical and physiotherapy, • Healthcare plan (Benenden Health), giving faster medical advice, private diagnostics and treatment alongside the NHS, • Employee assistance programme, • Electric car scheme, letting you lease a fully maintained EV through salary sacrifice, • Funded training and development through our Training Centre and Competency Cloud, plus professional membership and a clear route to chartership or higher authorisation JSM Group is an equal opportunities employer. We’re building teams that reflect the communities and clients we work for, and we believe better engineering comes from bringing different experience into the same room. We’re committed to making our recruitment process accessible. If you need an adjustment at any stage, whether to the application, the interview format or the assessment, tell us and we’ll sort it. Every application is assessed on skills, experience and potential. #J-18808-Ljbffr

We are working with a growing licensed sportswear company offering teamwear, education, retro and professional collections. They are looking for an experienced Account Manager to join their Sports Pro team in St Albans. You will manage a portfolio of clients, build strong relationships and ensure the successful delivery of projects. You will also identify opportunities to grow existing accounts while working closely with internal teams. • Act as the main point of contact for clients, • Build trusted, long-term customer relationships, • Manage projects and ensure timely delivery, • Provide regular progress updates to stakeholders, • Forecast and track account performance, • Identify opportunities to grow existing accounts, • Resolve client queries and escalated issues, • Collaborate with internal teams to deliver excellent service, • Previous account management or client services experience, • Strong communication and relationship-building skills, • Excellent organisation and commercial awareness, • A proactive, solutions-focused approach, • Ability to manage multiple accounts and prioritiesExperience in sportswear, apparel or retail is beneficial, • Candidates must be able to drive, • Bonus scheme and performance bonus, • Profit sharing, • Private medical insurance, • Company pension, • On-site parking, • Company events, • Casual dress This is a full-time, Monday-to-Friday role based in St Albans. #J-18808-Ljbffr

We're looking for a commercially minded Digital Marketing Manager / Account Manager to lead digital activity across a varied client portfolio, driving measurable growth through integrated marketing strategies. Digital Marketing Manager / Account Manager. To develop and execute integrated digital str

Direct message the job poster from Mitsubishi Electric Service Account Manager Using customer insight to drive retention, grow customer value, and build long-term partnerships. Location: Travellers Lane, Hatfield, AL10 8XB | Competitive Salary + Bonus + Car + Benefits You don’t need to be an HVAC expert to succeed in this role – but you do need commercial instinct, a structured mindset, and the drive to build something new. Maybe you’ve managed a complex account portfolio and turned it into a retention engine. Maybe you’ve helped service teams deliver on commercial promises. Maybe you’ve taken CRM adoption from checkbox to game-changer—building dashboards, tracking performance, and turning customer data into real insights. Or maybe you’ve built long-term client relationships based on value, not volume. If you know how to take customer information from data into insight, turn insight into action, and relationships into results — this could be your next strategic step. This is your chance to shape a brand-new role with Mitsubishi Electric – a market leader in commercial heating and cooling, driving the low-carbon agenda and transforming service and maintenance. You’ll be the first dedicated Service Account Manager in our aftersales business, focused on maximising value from the customers we already have. • Manage a portfolio of commercial service customers – across maintenance contracts, commissioning, spare parts, and digital connected (IoT enabled) services, • Build long-term relationships that drive renewals, reduce churn, and increase customer lifetime value, • Use customer data, feedback, and service insights to continuously improve performance, solve problems early, and drive smarter decision-making, • Collaborate with business development, customer support, and field service operations teams to ensure our service delivery matches customer expectations, • Identify and action growth opportunities – from enhanced service coverage to connected diagnostics and remote monitoring, • Balance commercial opportunities with service capacity – helping ensure we scale responsibly, not reactively, • Own customer metrics – tracking renewals, usage, revenue, and satisfaction across the team’s portfolio, • Play a key role in our shift from transactional selling to lifecycle partnerships – focused on long-term customer value, not just short-term wins, • Proven experience in account management, service delivery, or customer success within a technical or contract-based environment, • Confidence managing service contracts, renewals, and long-term customer relationships, • Strong capability with CRM platforms and customer data – ideally having championed or improved CRM use in your current or previous team, • A structured, analytical mindset – comfortable working with dashboards, reports, and KPIs, • Excellent collaboration skills – able to work cross-functionally with service, engineering, technical, and commercial teams, • Digital curiosity – interested in how connected technology and remote diagnostics can enhance service outcomes, • (Bonus) Experience in B2B services, engineering, or commercial HVAC/technical sectors We’ve built a strong sales engine but now we need the infrastructure to retain and grow our customer base. This role is critical to delivering that shift. You’ll be building the systems, relationships, and insights that underpin our long-term growth. In return for your commitment, we offer: • 25 days annual leave plus bank holidays (rising to 27 with service), • Pension scheme and life assurance, • Group Income Protection Scheme, • Private Medical and Dental Insurance (single cover funded by Mitsubishi), • Employee Assistance Programme Ready to own a high-impact portfolio, shape a new strategic role, and lead our shift to lifecycle growth? Apply now and help us build the future of commercial HVAC services at Mitsubishi Electric. #J-18808-Ljbffr

We are actively seeking a Business Development Manager for our St Albans Based client. Must be able to attend the office 3 days per week. Day to day duties include identifying and establishing communication with new clients, developing relationships. Providing detailed and accurate briefs to the onboarding and buying team to assist in developing product ranges from design stage, through the manufacturing process, to ensuring timely communication with internal departments for smooth integration. Produce supporting onboarding documentation, working with the Marketing team as and when required. Maintain an excellent communication channel throughout the initial period, before handing over a successfully integrated account to the relevant account manager. To analyse and report on performance and suggest any improvements with new partners to ensure successful partnerships are grown. Offer new and forward-thinking ideas, identify and suggest market trends & to develop upon these ideas to generate sales. Attend conferences and external events multiple times per year. Strong organisational and analytical ability together with outstanding communication skills. Have a good awareness of garment compositions and manufacturing processes. Positive, confident attitude with a strong work ethic. Experience in contract negotiation. Proactive in establishing, building and maintaining a successful pipeline. In return the company offer a host of benefits including • Salary 45K per annum plus commission., • Car allowance or company car, • 4X salary Life Insurance and employee assistance programme, • Company Pension, • Staff discount, • Holiday entitlement for full time employees is 24 days, plus bank holidays. After 1 year's continuous service, from 1 April, holiday entitlement will increase to 26 days, plus bank holidays. After 3 years' continuous service, from 1 April, holiday entitlement will increase to 29 days, plus bank holidays. #J-18808-Ljbffr

Head of Transactional Finance – (AP & AR) - FTC Are you an experienced finance leader with exposure to managing and motivating large teams within a transactional finance environment? We’re exclusively partnered with a large Retailer in Hertfordshire as they look to hire a Head of Transactional Fin Ops to lead a team of 17 across AP & AR on a 6-month Fixed Term Contract. • ~£4bn turnover and operating more than 1000 sites nationwide, • The leader in its field, with continuous plans for acquisitions, • Worked with Aila for several years with a high progression & retention rate, • Focused on sustainability with an excellent culture and environment Managing an AP Manager & AR Manager and supporting with their teams of 9 and 6. For all areas of responsibility the Head of Fin Ops is required to ensure that Ledger balances are well managed, current with negligible aged items, that associated Ledger and Balance Sheet Control Accounts are fully reconciled monthly and that the teams are motivated and high performing. • Ensure all Billing and settlement is delivered in a timely and accurate manner, • Drive forward improvements in processing to increase efficiency and accuracy, • Review and approve credit notes, • Engage with the wider business to resolve escalated issues and suggest improvements to and further develop the systems, and processes, • Key areas for improvement are with respect to streamlining and automation of processes, • Lead a high performing, motivated team that are able to process large volumes accurately and efficiently, • Lead projects as required by the Finance Director, Finance Operations to ensure that balances on the creditors’ ledgers are in line with expected cash inflow & business spend post month end, • Ensure all cash receipts and payments are allocated on Creditors Ledgers, • Ensuring that all payments are made by Purchase ledger within terms and that the remaining open balances are reconciled to supplier statements, • Suggest improvements to and further develop the systems and processes, • Lead the simplification of expenses and mileage processing, • Lead the response to audit demands that are complex and high volume, • At least 8 years’ experience leading high volume, complex processing teams, • A good understanding of the trading account process, accounting reconciliation techniques and Balance Sheet Control Accounts, • Demonstrable leadership skills, experience managing and motivating large teams, • Excellent organisational skills with the ability to prioritise tasks and to work to deadlines, • Ability to achieve targets whilst maintaining accuracy, • Ability to develop positive working relationships with colleagues and external contacts, • Strong written and verbal communication skills, attention to detail, and the ability to communicate effectively, • Hybrid working (3 days in St Albans, 2 remote) We want to hear from you if you're excited about this opportunity and believe you have what it takes to excel in this role. Apply now for further information. Aila is a specialist finance recruitment business dedicated to providing the best jobs to the best people. We operate as an extended arm of our client's business and a career coach for our candidates' ongoing development. Not quite the right role for you? Contact us to discuss other opportunities and start a partnership with a finance agency that puts you first. #J-18808-Ljbffr

A growing accountancy firm in Welwyn Garden City is seeking a Senior Accountant / Client Manager to manage a portfolio of clients and ensure compliance work is accurately delivered on time. This role suits a proactive accounts professional with experience managing client relationships and statutory account preparation. The firm offers a collaborative environment, support from experienced partners, and opportunities for professional growth within a developing team. #J-18808-Ljbffr

A stunning career opportunity with an outstanding company Our client seeks an enthusiastic, confident and creative sales account executive, sales, senior customer service, account manager or internal sales executive who enjoys working in a busy, customer orientated environment. To be successful in the role, you should be an experienced business to business administrator who is numerate, can write professional business letters and emails and enjoys dealing with customers on the telephone. You will be expected to proactively call not more than 50 customers a week to help build business relationships and promote the companies and services to incoming customer requests. However this is mostly to existing customers and is not a hard cold calling scenario. The office is based near Colney Street St.Albans and has free parking. You will required to be a car owner/driver due to the company's location My client is a leading manufacturer of office facilities for the all types of industries with an excellent reputation as an employer. The company offer excellent training to enhance your existing administrative abilities and on-going development to make this an excellent job opportunity. Daily duties will include: • Daily liaison with clients to help provide information for their projects, • Liaison with the company's branches, customers and suppliers, • Preparation of quotations and reports, • Checking invoices and passing for payment, • Meeting and greeting visitors, • Keeping the office diary and records relating to business activities, • Input of customer records and activities onto computer systems, • General administration using Excel spreadsheets and Word, • Responding to incoming correspondence, • Calling new and existing customers to build business relationships and promote the company's product and services with a view finding new opportunities for the field sales staff. The company uses a consultative style of selling rather than hard cold calling. This activity is less than a couple of days per week. Suitable candidates must have:, • Have grade A-C in 5 GCSE subjects including English and Mathematics, • Experience of administration and be a strong user of Word and Excel, • Have excellent verbal and written communication skills gained preferably in a business to business working environment, • Be experienced in handling incoming and outgoing customer enquiries The company offer a salary of £22k-25k based on experience plus 10% bonuses per annum, 25 days holiday plus bank and public holidays and pension scheme. Flexible working hours , A day off per month for charity work. Excellent Training and free car parking #J-18808-Ljbffr

Placed within our contract management team (as part of our group legal and compliance function), a Contract Manager will be responsible for the in-life contract management of one or more key accounts for Computacenter; ensuring any change to service requirements, service levels, charges, and other contractual parameters are managed effectively to mitigate risk, and to maintain / grow account profitability. Working as a Contract Manager you will be involved in matters of contract interpretation, assurance of project contracting and will be seen as a trusted advisor, working in collaboration with the Service & Account Management functions. In this capacity a Contract Manager will become heavily involved in managing and handling disputes and negotiations, with the intent of ensuring a positive outcome for Computacenter. You will need to bring problem solving skills, knowledge of contracts and the ability to draft and review contractual terms, knowledge of IT services and proven relevant experience in previous roles to succeed in this role. Contract Managers are a key conduit for the Service & Account Management teams into the legal function and are therefore also client facing, and there will be a requirement for travel as a result (which is client dependent). • Create and maintain relevant contractual and commercial control documentation (e.g. Contract Calendar; Change Control Log, W@R Register etc); with the assistance of the assigned Legal Adviser as appropriate, • Obligations Management: tracking of key customer and supplier obligations required to be fulfilled, • Ensure Charging, Relief and Change Control and other key contract and commercial mechanisms are operated in accordance with the contract and the Change Policy, • Draft Complex CCNs and other ancillary contract documentation such as updated conformed contracts and Financial Models as required by the terms of the Contract, • Act as the principle contact for sales and operational teams on contract issues and single point of contact for escalation to legal advisers, • Act as a trusted adviser to sales and operational teams to assist in delivering contractual obligations and to assist in identifying commercial and contractual solutions to in life issues, • Interface with Customers and internal departments to understand Contract Change / and additional service requirements and negotiate certain contract terms, • Liaise with and escalation to relevant Group area for policy queries and act as a subject matter expert in managing the contract in accordance with appropriate Company Policies e.g. Commercial Policy, • Implementation of best practice regarding Deal Risk: i.e. pro-active monitoring of key risks identified at bid stage and ensuring risks are identified, tracked and reviewed on a regular basis by the Account Team, • Provide accurate feedback with assigned Legal Adviser to pre-sales functions regarding deviation from modelled solutions and issues in contract operation, • Proven experience managing large and complex contracts, • Good standard of drafting capability, • Ability to work within senior teams and advise and escal as appropriate, • Ability to understand and manage complex risks and issues, • Good communication skills and ability to operate across different levels of management and senior management, • Understanding of managed service commercials including P&L, Balance Sheet and associated internal finance systems, • Excellent Project Management and planning skills on major contract negotiation, • Experience of dispute resolution, • "Can do" attitude to problem solving within team dynamic, • Work closely and collaboratively with the assigned legal adviser. #J-18808-Ljbffr

Application Deadline: 2 October 2026 Department: London West Hire And Service Centre Employment Type: Permanent Location: London North Hire And Service Centre Reporting To: Wendy Howard Compensation: £39,000 - £45,000 / year Are you looking to join a successful and growing organisation who are committed to creating a great safe place to work where all employees have the opportunity to contribute, grow and develop? We are looking for an experienced Area Sales Manager to join our Sales team, covering the St Albans & surrounding catchment area who will drive sales and order winning activities by actively promoting Portakabin products and services. Your skills as an Area Sales Manager will play a critical role in ensuring commercial targets are consistently met or exceeded, through maintaining and building strong customer relationships to support continued business growth. IMPORTANT *We are looking for a proactive and highly organised individual who takes ownership, thinks several steps ahead, and has the initiative to drive tasks and projects forward independently. Exceptional communication skills are essential, as this role involves working closely with a range of stakeholders and maintaining regular communication with your manager. Whilst we will provide you with a high level of autonomy and trust, you must be comfortable keeping others informed, sharing updates, and seeking guidance when needed. The successful candidate will have strong attention to detail, be confident managing your own administrative workload, and be focused on delivering results through effective use of KPIs. Reliable, professional, and eager to learn, you will consistently demonstrate accountability and a proactive approach to their work* Role Details: • Annual salary of up to £45,000 depending on skills and experience., • Uncapped commission earning potential based on the achievement of commercial targets., • Role based: Office - Colney Street, St Albans, Herts, AL2 2DZ – Covering the St Albans & surrounding catchment area, • Contract type: Permanent., • Company car., • Eligible to join Private Medical Scheme., • Annual leave of 25 days per annum plus bank holidays and opportunity to buy an additional 5 days each year., • Apply a comprehensive knowledge of Portakabin products, compliance, commercial processes and pricing policies to effectively convert sales opportunities., • Coordinate with colleagues to allocate, plan and prioritise work to maximise order winning potential., • Comfortable and confident managing your own administrative workload., • Collaborate with other teams and functions to consistently meet or exceed commercial targets for the area., • Collaborate with other teams and functions to deliver excellent customer service and product quality from order win through to successful project delivery, ensuring a seamless and high-quality customer experience., • Maintain strong internal relationships and deliver outstanding customer service. Promptly resolve any service issues that could impact customer satisfaction, escalating when necessary., • Ensure compliance with company policies, governance standards and all legal and regulatory requirements. We are looking for someone who has: • Experience in a commercial role in a target driven environment., • Strong attention to detail and be confident managing your own administrative workload., • Background in B2B sales with a track record of delivering results., • Experience in managing customer, client or account relationships., • Demonstrated ability to identify and convert new business opportunities., • Commercial awareness, keeping up-to-date with competitor activities and market trends., • Experience in selling and a confident negotiator with good influencing skills., • Knowledge of sales systems, e.g. SAP and CRM tools. NOTE: If we receive a high volume of applications for a role, we reserve the right to close a vacancy earlier than scheduled. • Contributory pension including life insurance benefit, • A range of dedicated health and wellbeing services, • A chance to give back to your community with an annual volunteering day, • Cycle to Work Scheme, • Employee Benefits Program (Discounts at 100s of shops, gyms, restaurants and even holidays!), • Learning & development opportunities and resources, • Opportunity for career progression #J-18808-Ljbffr

Senior Contracts Manager - Power Job Title Senior Contracts Manager Reporting To Construction Director Purpose of the Role The Senior Contracts Manager is responsible for the successful leadership, management, and delivery of multiple electrical infrastructure and power projects, ensuring that all contractual, commercial, operational, safety, and quality objectives are achieved. The role provides strategic oversight of project delivery teams, driving performance across all stages of the project lifecycle from pre-construction through to completion and handover. The Senior Contracts Manager will ensure projects are delivered safely, on programme, within budget, and in accordance with contractual obligations while maintaining strong client relationships and supporting business growth. Key Responsibilities Project & Operational Management Lead and oversee the delivery of multiple projects simultaneously. Ensure projects are delivered safely, efficiently, and to the required quality standards. Monitor programme performance and implement corrective actions where required. Review project progress, costs, risks, and resource requirements on a regular basis. Drive continuous improvement initiatives across project teams and delivery processes. Support project mobilisation, commissioning, handover, and close-out activities. Commercial & Contract Management Manage projects in accordance with NEC, JCT, FIDIC, and other relevant forms of contract. Provide guidance on contractual obligations, risk management, and dispute avoidance. Oversee variations, compensation events, claims, extensions of time, and final account negotiations. Support commercial teams to maximise project profitability and minimise contractual risk. Ensure robust change control procedures are implemented across all projects. Review project financial performance and implement measures to achieve budget targets. Health, Safety, Environment & Quality Promote and maintain a strong health, safety, and wellbeing culture across all projects. Ensure compliance with statutory requirements, company policies, and industry regulations. Lead investigations into significant incidents where required and ensure lessons learned are implemented. Monitor project quality standards and ensure compliance with client specifications and company procedures. Champion environmental sustainability and best practice initiatives. Leadership & People Management Lead, mentor, and develop Project Managers and wider delivery teams. Conduct performance reviews and support professional development initiatives. Identify resource requirements and work with senior management to ensure projects are appropriately staffed. Foster a collaborative and high-performing team culture. Support succession planning and talent development activities. Client & Stakeholder Management Develop and maintain strong relationships with clients, consultants, subcontractors, and key stakeholders. Represent the business at client meetings, project reviews, and industry events. Act as the primary escalation point for contractual and project delivery matters. Support business development activities and maintain high levels of client satisfaction. Pre-Construction & Business Support Support tender and bid submissions by providing operational and delivery expertise. Contribute to project planning, methodology reviews, and programme development. Identify opportunities for innovation, efficiency improvements, and value engineering. Assist with strategic business planning and operational improvement initiatives. Knowledge, Skills & Experience Essential Significant experience in a Contracts Manager or Senior Contracts Manager role within infrastructure, utilities, power, energy, civil engineering, or construction sectors. Proven track record of successfully delivering high-value, complex, multi-disciplinary projects. Extensive knowledge of NEC, JCT, and FIDIC contractual frameworks. Strong commercial awareness and contract administration experience. Demonstrable experience managing client relationships and key stakeholders. Experience leading and developing project delivery teams. Excellent communication, negotiation, and leadership skills. Strong problem-solving and decision-making abilities. Ability to manage multiple projects and priorities simultaneously. Full UK Driving Licence. Desirable Experience delivering power transmission, distribution, substations, utilities, renewable energy, or major infrastructure projects. Experience working on projects within highly regulated environments. Chartered status or membership of a relevant professional institution. Qualifications Essential APM, PRINCE2, or equivalent Project Management qualification. SMSTS, IOSH Managing Safely, or equivalent Health & Safety qualification. Desirable Degree, HNC, or HND in Engineering, Construction Management, Project Management, Quantity Surveying, or a related discipline. Chartered status (MCIOB, MAPM, MICE, MRICS, or equivalent). Key Competencies Leadership and team development Strategic thinking Commercial acumen Contract negotiation Stakeholder management Risk management Planning and organisation Decision making Communication and influencing skills Customer focus Continuous improvement mindset Travel Requirements This role requires regular travel to project sites and client locations across the UK. Flexibility to travel and, where necessary, stay away from home is essential. Role Objective To ensure the safe, compliant, commercially successful, and efficient delivery of projects while maintaining strong client relationships, developing high-performing teams, and contributing to the continued growth and success of the business. To find out more about Real, please visit TPBN1_UKTJ

New Business Development Manager (Security Systems) Location: Hatfield Salary: £65,000 – £70,000 per annum + Uncapped Commission + Company Vehicle + Full Benefits Package Job Type: Full-Time, Permanent Job Description – New Business Development Manager We are recruiting for an experienced New Business Development Manager to join a well-established electronic security systems company based in Hatfield. The role focuses on identifying and securing new business opportunities across CCTV, Access Control, Intruder Alarm and Integrated Security Systems within the commercial and enterprise sectors. This position offers the opportunity to work with industry-leading security solutions and develop relationships with end users, consultants, M&E contractors and main contractors, making it ideal for an ambitious sales professional looking to grow their career within the security industry. Key Responsibilities – New Business Development Manager • Identifying and winning new business opportunities across London, the Home Counties and the South East • Selling CCTV, Access Control, Intruder Alarm and Integrated Security solutions • Building relationships with end users, consultants, M&E contractors and main contractors • Generating new leads through networking, referrals and business development activity • Managing the full sales cycle from initial enquiry through to contract award • Preparing quotations, proposals and tender submissions • Working closely with the design and operations teams to deliver customer solutions • Achieving agreed sales targets and business growth objectives • Maintaining accurate records using the company CRM system • Representing the business professionally at customer meetings and industry events Skills & Experience – Business Development Manager • Experience as a Business Development Manager, Sales Manager, Account Manager or Business Development Executive within the Electronic Security or Fire & Security industry • Strong knowledge of CCTV, Access Control, Intruder Alarm or Integrated Security Systems • Proven track record of winning new business and developing client relationships • Experience selling into commercial or enterprise environments • Excellent communication, negotiation and presentation skills • Self-motivated with the ability to work independently • Full UK driving licence (essential) Salary & Benefits – New Business Development Manager • £65,000 – £70,000 basic salary (depending on experience) • Uncapped commission structure • Company vehicle or car allowance • Pension scheme • Annual leave entitlement • Laptop and mobile phone • Expenses covered • Ongoing product and manufacturer training • Excellent career progression opportunities • Full benefits package Key Words Business Development Manager, New Business Development Manager, Security Sales Manager, Security Systems Sales, Electronic Security Sales, Fire & Security Sales, Security Account Manager, Sales Executive, Business Development Executive, CCTV Sales, Access Control Sales, Intruder Alarm Sales, Integrated Security Systems, Enterprise Security Systems, Commercial Security Systems, CCTV Systems, IP CCTV, Access Control Systems, Intruder Alarms, Video Surveillance, Security Solutions, Genetec, Lenel OnGuard, C•CURE, CCURE 9000, Gallagher, Paxton, Hikvision, Axis, Bosch, Honeywell, Avigilon, Hatfield, Hertfordshire, London, Home Counties, Business Development, New Business, Sales Manager, Technical Sales, Security Systems. TPBN1_UKTJ

A logistics company located in Welwyn Garden City is seeking a full-time 3PL Account Manager. This role involves managing client accounts, coordinating logistics, and ensuring customer satisfaction.

At PayByPhone, our strength is our people. Behind our product is a talented, creative, and driven multi-disciplinary team united by a shared ambition: to make everyday mobility simpler. We believe innovation should be collaborative, learning should be constant, and work should be enjoyable. As we grow, we're looking for people who want to grow with us. Together, we're on an ambitious mission to create intuitive technology solutions that deliver world-class user experiences. We are a fast-growing, forward-thinking company and already help more than 60 million users across North America and Europe. Our technology helps millions of consumers pay quickly, easily, and securely - without waiting in line, carrying change, or worrying about costly fines. Location: Hatfield, UK (Hybrid) Employment type: Permanent, Full-time Reports to: Senior Director, Corporate Controller The UK Financial Controller leads the UK finance function and owns the accounting operations of the UK PayByPhone entities. This includes periodic financial reporting, maintaining accounting records and a robust control environment to mitigate risk, ensure accuracy, and comply with applicable accounting standards. The role owns UK cash management, statutory and regulatory compliance, and company secretarial responsibilities for the UK entities. Beyond core controls, the UK Financial Controller partners with UK commercial leadership, provides financial input into client contracts and renewals, and supports FP&A with UK budgeting and forecasting. The role also supports the Senior Director, Corporate Controller on PayByPhone-wide close (monthly, quarterly, and year-end) and cash flow, and leads the growth and development of the UK Finance Team. • Lead, manage and develop the UK Finance Team, including work allocation, coaching, objective setting and performance reviews;, • Hold 1:1s with each team member at least every 6 weeks;, • Act as the primary escalation point for UK finance issues;, • Drive team growth through hiring, onboarding and succession planning;, • Maintain documented accounting policies, procedures and training materials covering key risk areas., • Own UK accounts production, including monthly management accounts and annual statutory accounts;, • Track variances against budget and prior periods, reporting significant issues to management;, • Provide analysis and commentary on revenue and cost trends to support decision-making., • Oversee year-end statutory accounts, the annual tax return, and VAT/HMRC reporting and payments, ensuring accurate, timely filing;, • Manage the annual audit and the auditor relationship;, • Own company secretarial duties for PayByPhone UK entities, including Companies House filings, statutory registers and confirmation statements., • Act as finance business partner to UK commercial leadership;, • Provide financial input into new client contracts and renewals, including commercial terms, pricing and VAT implications;, • Engage finance early on new clients and contract changes to reduce downstream queries and rework., • Support FP&A on the UK budgeting and forecasting cycle with granular UK insight, and provide same-time-zone support for UK queries;, • Oversee treasury, cash management and forecasting, ensuring sufficient funds across all bank accounts;, • Review and approve vendor payments in line with Global Purchase Approval Procedures and Limits., • Manage UK operational finance, including client remittance, suppliers, banking relationships and audit;, • Oversee all Merchant of Record (MOR) tasks, including reconciliation, escalation and chargebacks, plus PSP and merchant account maintenance;, • Review and approve balance sheet and bank reconciliations;, • Ensure timely month-end processing (depreciation, accruals, prepayments, client recharge reconciliation);, • Keep aged debt and aged payables to a minimum;, • Oversee and sign off monthly payroll;, • Maintain the chart of accounts, filing system and controls over accounting transactions., • Drive process efficiency, standardisation and documentation across the global finance function with the Corporate Controller;, • Identify and implement AI/automation opportunities across close, reconciliations and reporting;, • Support the Senior Director, Corporate Controller and CFO on PayByPhone-wide monthly, quarterly and year-end close;, • Support the global consolidation process, including review of the group P&L and balance sheet., • Provide cover for UK Finance Team members during absences, and take on other tasks as requested by your manager., • Qualified accountant (ACCA, CIMA, ACA or local equivalent), with 7+ years managing a full-cycle accounting function;, • Public practice experience preferred;, • Working knowledge of UK GAAP, UK VAT and HMRC filing requirements;, • Experience with NetSuite or another ERP;, • Demonstrable experience leading, coaching, developing and hiring a finance team;, • Strong internal-controls and process-improvement background;, • Excellent attention to detail, organisation, and ability to work under pressure to tight deadlines (especially month-end);, • Able to gather, analyse and present material clearly;, • Discretion in handling confidential matters;, • Advanced Excel, plus Word and PowerPoint;, • Takes ownership, shows initiative, and delivers results with minimal supervision, both independently and as part of a team. Compensation: The expected salary range for this role is £70,000 - £80,000. Final compensation will be based on factors such as experience, skills, qualifications, and internal equity. • Private Healthcare: Available to all permanent employees effective Day 1, with no waiting period as well as optional dental coverage., • Pension scheme: All permanent employees get access to our pension scheme with 5% employer contribution, • 4x Life insurance: All permanent employees are covered under our life insurance, • Career Growth & Learning Support: Opportunities for professional development, continuous learning, and career progression. We operate in a world that's constantly evolving - and change is something we embrace. Our values guide how we show up for one another and for our customers every day. In short, we: • Make things happen, • Stay curious, • Work together, • Have fun, • See through our customers' eyes These principles shape how we collaborate, innovate, and deliver on our commitments. We're also committed to fostering a diverse and representative workforce and an inclusive environment where everyone is treated with respect and fairness. We do not tolerate discrimination or harassment in our workplace or throughout our hiring process. Our hiring decisions are grounded in business needs, role requirements, and individual qualifications - ensuring we reflect the talent and communities we serve. PayByPhone is committed to providing accommodation throughout the recruitment process. If you require accommodation, please reach out to us at . Want to see our values in action? Visit our Instagram and LinkedIn. Curious about the story behind our values? Head over to our About Us page to learn more. #J-18808-Ljbffr

A global research and insights organization seeking a Senior Account Manager to manage high-value accounts in the entertainment and technology sectors.The role involves client-facing responsibilities, a solutions-oriented approach, and opportunity for upselling.This position requires 5+ years of exp

CVUK in St Albans is seeking an experienced Account Manager to join the Sports Pro team. You will manage a portfolio of clients, nurture relationships and ensure timely delivery of projects while identifying opportunities to grow existing accounts.

Digital Waffle in St Albans is seeking a commercially minded Digital Marketing Manager / Account Manager to lead digital activity across a varied client portfolio.

Do you have at least 3 years experience as an Account Manager within Telecoms then read on. My client is a well established and award winning Telecoms provider based in Redbourn, Herts with a very low turnover in staff who are looking for you. If you live within easy commuting distance of Redbourn,

Our client seeks an enthusiastic, confident and creative sales account executive, sales, senior customer service, account manager or internal sales executive who enjoys working in a busy, customer orientated environment. You will be expected to proactively call not more than 50 customers a week to h

DHL Supply Chain’s DigiHaul team in Hatfield offers a hybrid role with travel, combining logistics expertise with a growing digital freight marketplace.You will own key customer accounts, drive performance and growth, and contribute to the ongoing success of the DigiHaul platform.You’ll collabor

You will manage your own client base, handle inbound calls and queries, and work to resolve issues in a fast-paced environment. Perfect Management Limited is seeking an Account Manager in the UK telecoms sector.

A leading company in HVAC services is looking for a Service Account Manager to manage customer portfolios and enhance service delivery. The role requires proven experience in account management and strong collaboration skills. Ideal candidates are data-driven and capable of fostering long-term client relationships. Competitive salary and benefits offered, including 25 days annual leave and private medical insurance. #J-18808-Ljbffr