Account Executive
1 day ago
Chippenham
Account Executive Chippenham Circa £30,000 + Company Bonus Hybrid Working Are you a customer-focused professional with strong administrative skills and a proactive mindset? Join a dynamic team and play a key role in delivering exceptional service to our valued clients. About the Role As an Account Executive, you will support the Strategic Account Manager in managing a shared customer portfolio while taking direct ownership of your own dedicated customers. This is a fantastic opportunity to build relationships, resolve queries efficiently, and contribute to revenue growth in a fast-paced, supportive environment. Responsibilities – Account Executive • Support the Strategic Account Manager on the shared customer portfolio and hold direct responsibility for your own portfolio of customers, • Personally host and lead customer meetings as required, including ad-hoc sessions, • Assist with customer reporting and manage query resolution, • Support revenue reporting and chase customer authorisations where necessary, • Liaise and collaborate fully with internal departments to resolve customer queries, escalations, or issues – taking ownership as appropriate, • Manage customer complaints in line with company SLAs and policies, • Prepare management reporting packs and supporting documentation (e.g., accident history letters, service history information), • Schedule customer telephone conferences as needed, • Provide flexible support for any additional business tasks Experience & Qualifications – Account Executive • Strong customer service skills with a positive, can-do attitude and professional approach, • Good general education with excellent analytical, verbal, and written communication abilities, • First-class administrative skills, including high levels of accuracy and attention to detail, • Highly numerate and literate, confident in creating, interpreting, and explaining statistical data, business reports, quotations, and proposals, • Competent in Microsoft Word, Excel, and Outlook (Intermediate level) with the ability to quickly learn new software applications, • Knowledge of fleet management is advantageous, but full training will be provided Benefits – Account Executive • Company Bonus, • 3x Death in Service, • 26 Days Holiday + Bank Holidays, • Medicash, • Hybrid Working, • Pension (Matched to 5%), • Free fresh fruit, • Employee Assistance Programme, • On-site Massages & Yoga, • Discounted gym memberships, • Access to flu vaccinations, • Mental Health First Aiders / Mental Health Employee Champions, • Free eye examinations For more information on this role, please contact Andy Haddon on 01453 796617, or send a copy of your CV to For details of other opportunities available within your chosen field, please visit ___ Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors. Ideal background / Previous roles may include: Client Liaison, Account Manager, Account Coordinator, Client Services, Relationship Manager or Account Executive