Complaints / Resolutions Officer Role Legal Disrepair Officer - Housing / Repairs Based in London ... The role will include answering the phone, supporting management in compiling reports and ...
These are not the normal complaints based roles as you will have full responsibility in not only managing complaints and errors but also auditing, quality assurance, process/best practice and ...
This role is central to the seamless management and delivery of the overall complaints & Insight function. As brand ambassador for the team you will work with our customers, internal and external ...
Pro-actively managing complaints received via ESPUG's social media platforms * Creating effective Complaints Reporting (volumes, classifications, resolution times, linked compensation payments etc
Complaints team looks to resolve all incoming complaints for the business. This includes complaints ... Managing challenging conversations with customers and achieving an effective resolution/outcome ...
This role is central to the seamless management and delivery of the overall complaints & Insight function. As brand ambassador for the team, you will work with our customers, internal and external ...
Update the Contract Management System and Complaints database accordingly and in a timely manner.* Ensure Team Leader is aware of potential issues associated with work queues, delays and complaint ...
... Management System and Complaints database accordingly and in a timely manner. • Ensure Team Leader is aware of potential issues associated with work queues, delays and complaint trends. • Provide ...
... Management System, to maintain day to day service standards to agreed levels. 3. Liaising with internal and external parties to discuss specific complaints to achieve appropriate outcomes for ...
To carry out site inspections to ensure; time keeping, uniforms/ID's, quality, paperwork and certification, scheduling works and dealing with complaints. * Manage, mentor and support allocated trade ...
Previous complaints handling & case management experience is essential Key responsibilities * Respond to and resolve all complaints received in an appropriate manner, either written or verbal, on ...
Operational QA Manager requited for a sterile manufacturing company based in Luton Skills and ... Monitoring and investigating trends in quality KPI's, namely fails, rework and complaints and ...
Resident Services Manager Location: London Salary: £37,350 per annum Job Type: Permanent ... Directly handling complaints and advising Resident Services Assistants on the responses to ...
Handling residents queries and complaints regarding the management of the building * Problem solving and managing residents expectations in a polite and helpful manner * Manning the front desk ...
The Team Manager should ensure that there is a calm and ordered approach to the work, with team ... Maintain oversight of all complaints in the service area, and draft responses where necessary. * To ...
Our client is looking for an Assistant Technical Account Manager to join their team in London. This ... Customer complaints: Acknowledgement and recording of customer complaints, informing the necessary ...
Review customer complaints and concerns and seek ways to improve the customer experience. In ... Technical Account Manager, Client Relationship Manager). * Experience in a Tech and/or SaaS ...
... complaints, and resolve any issues that may arise- Create schedules for employees to ensure ... Restaurant Manager or similar role- Strong leadership and team management skills- Excellent ...
Quality Assurance Service Manager About the Role London Borough of Haringey are seeking a Quality ... Provide draft responses to any members enquiries, complaints, and Ombudsman investigations and ...
To manage the office, coordinating volunteers to provide reception and administrative services ... To have a collaborative and co-operative approach towards resolving complaints, working with ...
Handling the most complex customer complaints or enquiries Installation Manager Position Requirements * 3+ years' experience in a similar experience. * Have previous experience of managing ...
... complaints, up to Stage 1, and collaborating with Regional Manager in Stage 2 complaints responses * required risk assessments, health and safety checks and routine testing requirements ensuring ...
Represent the IT manager by taking ownership of issues raised by resolving disputes / complaints. Disaster Recovery / Data Backups * Support the maintenance of an effective backup and disaster ...
Technical Events Manager Location: Central London W1B Salary: From £45K to £55K Depending on ... Addresses and provides solutions for concerns or complaints communicated by the Hotel or customers