Complaints jobs in Bridgwater

About The Role Are you passionate about improving our complaint handling for our customers? If so, we want to hear from you. As Senior Service Improvement Advocate you will provide leadership ...

To protect the firm against service complaints by ensuring service is of the highest quality. * Attending all service users and professionals, whether in person, on the telephone or by email in a ...

Deal with and resolve material complaints Previous experience of working in a role that requires good organisational skills and face to face communication is essential. The successful candidate will ...

Reviewing escalated complaints and making recommendations for improvements to the healthcare offering * Managing complex cases and continually seeking ways to improve the service and support offered ...

Reporting directly to the company Director and also dealing with complaints or issues. Ensuring the smooth day to day running of the business. Taking ownership of customer and client enquiries and ...

Manage the customer complaints process. * Manage & Review sites scorecard. This is the most senior role within quality within the business, and as such requires and experience and accredited quality ...

Make sure the customers are enjoying their GDK meals and take action and investigate and solve to correct any customer queries or complaints. * Thoroughly train staff regarding fire and safety ...

Receiving and resolving complaints and representations about SERC services from data users and providers. * Setting and managing budgets, risks and issues. Responsibility 3: Develop through Advocacy ...

Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help. You'll be loading stock in to the ...

Operating at all times in accordance with Company policies and procedures, with particular reference to Safeguarding, Child Protection, Whistleblowing, Complaints and Representations and Behaviour ...

... complaints and quality issues.- Ensure compliance with Health and Safety regulations and environmental procedures.- Participate in Continuous Improvement initiatives.- Train and mentor team members ...

Ensure that all customer complaints are dealt with both speedily and effectively, and that any unresolved problems are referred to the job holders, immediate supervisor. * Ensure understanding and ...

Ability to handle customer complaints and diffuse difficult situations calmly. * Applicants must be over the age of 25 for insurance stipulations. * Valid full driving license held for a minimum of 5 ...

Achieve customer satisfaction with reliable product performance, quick response to customer feedback including potential complaints and provide appropriate solutions within the time limits. * Support ...

Address customer complaints promptly and ensure timely resolutions. The Person: * Automotive aftersales background Reference Number: BBBH13110 Keywords: Motor trade, Automotive, Main dealer , Cars ...

Be conversant with and adhere to the Company's Complaints Procedures. * Be conversant with Company Procedures Manual and the requirements of the FCA and to implement and maintain procedures as ...

... complaints received taking accountability to ensure the resolution Ensure Data Protection and confidentiality is maintained at all times To comply with all company policies To be agile to the ...

Address customer complaints promptly and ensure timely resolutions. The Person: * Automotive aftersales background Reference Number: BBBH13110 Keywords: Motor trade, Automotive, Main dealer , Cars ...

Complaints team looks to resolve all incoming complaints for the business. This includes complaints about the application process, the servicing of a mortgage account or complaints about historic issues. At KMC we endeavour to resolve telephone complaints at first point of contact through our Cus...

Complaints team looks to resolve all incoming complaints for the business. This includes complaints about the application process, the servicing of a mortgage account or complaints about historic issues. At KMC we endeavour to resolve telephone complaints at first point of contact through our Cus...

You will be responsible for improving our responses to complex complaints and to reduce overall complaint numbers by driving a strong learning from our service failures and implementing new improved services for our customers. You will ensure complaints area key focus for us to hear the voice of ...

As an Interim Complaints Officer within the Repairs Team, you will be responsible for managing and resolving complaints related to housing repairs in a timely and efficient manner. ...

Responsibilities Provide dedicated case management for adhoc complex cases ensuring there is a clear audit of steps being taken and monitoring the delivery of resolutionsDraft high-quality responses for Stage 2 complaints and work with respective directors to meet statutory timelines. Lead on inv...

Based in East London but working hybridly (a minimum of 2 days each week in the office), this is a full time role (37 hours each week, Monday to Friday) and you will be required to develop a comprehensive understanding of processes, policies and procedures in order to prepare high quality and tim...