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A Senior Quality Engineer is sought to join an innovative engineering team in Fareham, Hampshire, contributing to the continuous improvement of quality assurance, supplier quality, project quality, and environmental management activities across a high-technology manufacturing environment.The Senior Quality Engineer, Fareham, Hampshire, will be expected to develop and apply your expertise in quality systems, root cause analysis, auditing, and supplier quality management. You will work closely with engineering, operations, procurement, and customer stakeholders to drive quality improvements, ensure compliance with industry standards, and support the successful delivery of complex engineering projects.Responsibilities include:Record, investigate, and categorise non-conformities, identifying root causes and implementing effective corrective actions.Manage customer complaints and quality issues, ensuring timely investigation, resolution, and communication with customers.Deliver toolbox talks and quality awareness activities to production and engineering teams.Support engineering and project teams by defining and managing project quality assurance activities and quality plans.Participate in project design reviews and ensure quality requirements are embedded throughout the product lifecycle.Conduct internal audits to support compliance with Quality Management Systems (QMS) and Environmental Management Systems (EMS).Assess, audit, and manage suppliers to ensure continued compliance with quality standards and business requirements.Monitor supplier performance, investigate supplier quality issues, and implement corrective actions to improve supplier quality metrics.Review incoming materials and components to ensure conformance to specifications and quality standards.Support health and safety activities including risk assessments, incident investigations, and corrective action implementation.Maintain ISO 9001 and ISO 14001 compliance through effective auditing, reporting, and continuous improvement activities.Produce quality, environmental, and supplier performance reports to support business objectives and management reviews.Key skills & experience:Degree, HNC/HND, or equivalent qualification in Quality, Engineering, Manufacturing, or a related discipline.Proven experience in a Quality Engineer or Senior Quality Engineer position within a manufacturing or engineering environment.Strong knowledge of quality management systems, auditing processes, and continuous improvement methodologies.Experience conducting root cause investigations using tools such as 8D, 5 Whys, Fishbone, or similar techniques.Knowledge of ISO 9001 and ISO 14001 standards and compliance requirements.Experience managing supplier quality and conducting supplier audits.Strong understanding of engineering drawings, manufacturing processes, and quality inspection techniques.Excellent analytical, problem-solving, and organisational skills.Strong communication and stakeholder management abilities.Ability to work collaboratively across engineering, operations, procurement, and customer-facing teams.How to apply:Apply now for the Senior Quality Engineer role in Fareham, Hampshire. Send your CV to or call Nicola on 01582878839TPBN1_UKTJ

Housing Estates Officer (EO) Location: Portsmouth, PO2 9PJ Pay Rate £15.96 per hour First 2 weeks training requires full office attendance; then hybrid working (approx. 60% office / 2 days home) Training may be ongoing and travel to other locations may be required DBS clearance is required (Costs covered by the hiring process) Assignment runs until 31/03/27 with possibility of extension CIOH Certificate of Housing (or similar) is desirable. Holidays during the first 2 weeks of training cannot be accommodated If you're someone who enjoys variety, strong standards, and making sure services land properly for the people who rely on them, this could be a great match. Our Client, within the MOD, is looking for an EO Housing Estates Officer to help validate and authorise key housing activities-supporting consistent delivery and quality across an allocated portfolio. What you'll be doing: Own the 'family experience' for an allocated housing portfolio, including occupant monitoring of non-SFA and SSFA Conduct patch/ground monitoring to ensure standards are met (including PFI where relevant) Manage assurance and quality checks, including timely handling and management of complaints (level 2) Undertake assurance checks on service levels and quality of work provided by suppliers Manage an allocated IMS case to agreed standards Help deliver additional services (including IRL/SONS/VOIDS) within delegation and timeframes Validate and authorise time reliefs within approved limits Carry out handovers as requested to ensure the right service delivery for families Attend relevant stakeholder engagement events and proactively escalate where standards are not met What you'll bring: A confident, organised approach to validation, monitoring and authorisation A strong commitment to compliance and mandatory requirements (including inspection and training expectations) The ability to build effective working relationships with teams and stakeholders A customer-first mindset with a drive to improve outcomes for families Comfort working with case/portfolio responsibilities while maintaining agreed standards Self-motivation to identify and complete relevant training and development to grow capability in-role Ready to bring structure, standards and care to housing delivery? Apply now-our Client will be in touch to discuss next steps. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Due to the high volume of applications we receive, we are only able to contact candidates who have been selected to progress to the next stage of the recruitment process. If you have not heard from us within 1 week of your application, please assume that your application has not been successful on this occasion. We encourage you to keep an eye on our current vacancies and welcome applications for any future roles that match your skills and experience. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website. TPBN1_UKTJ

We are delighted to be supporting our client with the recruitment of an experienced Customer Service Team Leader to join their growing claims team. This is a fantastic opportunity for a confident customer service professional who enjoys being hands-on while supporting and developing others. You'll spend around 50% of your time handling customer claims directly, with the remainder focused on supporting the day-to-day running of the team, providing guidance, coaching and operational support. You'll be responsible for: Handling customer claims accurately and efficiently. Supporting and mentoring members of the claims team. Acting as an escalation point for complex customer queries and claims. Ensuring claims meet agreed SLAs and regulatory requirements. Supporting quality, compliance and operational standards. Assisting the Manager with the day-to-day running of the department. Handling customer complaints professionally. Maintaining accurate records and system updates. We're looking for someone with: Previous experience in a customer-focused environment. Experience supporting, mentoring or coaching colleagues. Excellent communication and organisational skills. Strong attention to detail and decision-making ability. A customer-focused approach and positive attitude. An understanding of compliance and working within a regulated environment. What's on Offer? Our client offers a supportive, forward-thinking environment with excellent opportunities for development, alongside: Starting salary of 31k Career development and training Healthcare and wellbeing support Up to 28 days' holiday + bank holidays Birthday day off Company pension Perkbox and EAP On-site personal trainer Modern offices If you're an experienced claims professional looking for your next step, we'd love to hear from you. Apply today or contact us for a confidential conversation. TPBN1_UKTJ

Provide support in the day to day management of concerns and formal complaints, identifying the areas/departments of the Trust involved, clarifying the key questions and concerns, drafting various letters and referring to the formal complaints process when appropriate. Provide support in the product

Work collaboratively with the team to report on complaints and provide feedback on trends and patterns of complaints. As a Passenger Experience Executive, you will drive the resolution of complaints and uphold the Company brand by providing exceptional customer service. You will ensure that all comp

Portsmouth Hospitals University NHS Trust is seeking an administrative professional to support the complaints team. You will provide a high level of customer care to patients and relatives and help ensure complaints are handled within required deadlines. You will maintain Datix records, assist with

Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust are seeking a capable complaints and administrative coordinator. You will handle patient queries, support the complaints team, and maintain Datix records while helping meet deadlines and improve service delivery.

Provide support in the production of timely and accurate reports on formal complaints, identifying any emerging trends or themes, and ensuring these are escalated to the Complaints Manager. Provide support in the day to day management of concerns and formal complaints, identifying the areas/departme

The role requires maintaining timely acknowledgements, investigating complaints, and keeping customers informed throughout the process.

As a Passenger Experience Executive, you will drive the resolution of complaints and uphold the Company brand by providing exceptional customer service.

SENIOR PROPERTY MANAGER Rendall & Rittner • competitive • Hybrid -South Coast ROLE OVERVIEW You will take ownership of a South Coast portfolio spanning three residential developments and 452 homes across Portsmouth, Hythe and Southampton. This is a visible, relationship led role where you'll be the trusted point of contact for residents, client stakeholders and onsite teams, ensuring homes are safe, services are seamless and communities thrive. Operating in a hybrid pattern, you'll typically spend one day a week office based, with the remainder of your time split between site visits across your developments and working from home to plan, prioritise and deliver. You'll lead and support onsite staff, drive operational excellence, and manage budgets and compliance with a calm, hands-on approach. ROLE EXPECTATIONS Most days you'll be prioritising resident requests, coordinating contractors and on-site staff, reviewing compliance actions and keeping service charge budgets on track. You'll be on site regularly across Portsmouth, Hythe and Southampton to inspect buildings, meet stakeholders and resolve issues, with structured time set aside for planning, reporting and client updates. WHAT SUCCESS LOOKS LIKE Residents, client stakeholders and on-site teams trust you and know where they stand, thanks to clear, proactive communication. Buildings are safe, compliant and well-presented, with actions from inspections closed out promptly and documented. Budgets are well managed, variances are explained early and service charge integrity is maintained throughout the year. Planned and reactive works are delivered on time and on budget, with visible improvements across the portfolio. On-site staff are supported, coached and performing effectively, with clear objectives and feedback. Risks are identified early and mitigated, with robust records, transparent reporting and no compliance surprises. HOW YOU'LL SPEND MOST OF YOUR TIME Visiting sites across Portsmouth, Hythe and Southampton to carry out inspections, meet residents and oversee standards. Leading and supporting on-site staff, setting priorities, coordinating workloads and ensuring consistent service delivery. Managing service charge budgets, monitoring spend, approving invoices and preparing reports for clients. Planning and delivering maintenance, compliance and health and safety actions, engaging and managing contractors. Handling resident enquiries and complaints, resolving issues swiftly and communicating outcomes clearly. Preparing client updates, minutes and action plans, and tracking progress against portfolio KPIs. WHO THIS ROLE IS FOR You're a proactive, people-focused property manager who thrives in a fast-moving, multi-site environment. You balance on the ground visibility with organised, detail led administration and follow through. You're confident leading on site teams and holding contractors to account for quality, safety and value. You communicate clearly, manage expectations well and build trusted relationships with residents and clients. You take ownership, make sound decisions and stay calm under pressure. EXPERIENCE THAT HELPS Managing leasehold residential developments, including budget setting, service charge management and year-end processes. Delivering major works and planned maintenance, with knowledge of section 20 consultation and vendor management. Strong grasp of health and safety, building compliance and risk assessments in residential settings. Leading or coordinating onsite staff and concierge/estate teams to consistent standards. Working across South Coast portfolios with regular travel and diary management to balance site and office time. WHAT WE OFFER Competitive salary, aligned to experience Discretionary bonus 25 days holiday plus bank holidays Private medical insurance, life assurance and enhanced family leave Fully funded training and professional development Paid sabbaticals as a loyalty reward Pension scheme and employee assistance programme Discounts across travel, retail, fitness and entertainment ABOUT RENDALL & RITTNER Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE Initial conversation with our talent team Interview focused on your approach to multi-site portfolio management, resident and client communication, budget control, compliance leadership and scenario-based problem solving We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. TPBN1_UKTJ

Location: Fareham Salary: £ DOE + commission Hours: Monday - Friday 8.30am - 5pm (1 hour lunch), office based; hybrid working after probation, 3 days in the office, 2 days at home (Tuesday & Friday) Benefits: Ongoing training, 25 days holidays + bank hols (opportunity to buy more holiday), auto enrolment pension, great social team environment Aspire Jobs are working with a well-established and growing client in Fareham who are looking to recruit an experienced Insurance Account Executive to join their team. The role will see you proactively creating and developing new insurance business whilst providing support and business development to designated accounts to maximise the growth of client worth. The role may from time to time include going to different office so you must drive and have your own vehicle. About You Experience in a similar insurance Account Executive role Background in personal lines or motor insurance (minimum) Target-driven with a proactive sales approach - there is an element of new business sales within this role as well as account management Strong relationship building experience Key Responsibilities Achieve new business and renewal targets Proactively generate sales opportunities Initiate and conduct marketing campaigns to generate own leads and appointments by tele-marketing, mailshots, networking and referrals Track and monitor progress of each target market project, monitoring conversion rates for leads, appointments, quote & sales activity Provide generation of new business appointments and sales to realise individual new business targets, ensuring all avenues are maximised Ensure that full presentations are sent out to market and are actively managed Encourage longterm relationships with customers (hitting 90% renewal target) Maintain high customer service standards Handle complaints in line with FCA guidelines Ensure renewals and documentation are processed accurately and on time Build long-term client relationships (90% retention target) TPBN1_UKTJ

Our clients, based close to Fareham, have an exciting opportunity for a Senior Quality Engineer to join their growing team. Duties & Responsibilities: • Record and categorise non-conformities. Find root cause and implement effective corrective action. • Carry out regular toolbox talks to advise technicians of quality issues and agreed corrective actions. • Where customer needs are missed, record and investigate root causes with the relevant stakeholders • Customer complaints and non-conformance administration. Record details, find root cause and determine corrective actions to prevent recurrence. Keep customers updated throughout the process and close off complaints in a timely manner • Internal auditor for QMS and EMS • Provide QA support for project work and product changes carried out by Engineering and Technical Services functions • Defining, communicating and managing the Project Quality Assurance activities through an approved and operating Quality Plan • Determining and managing a project audit plan to ensure that projects are operating in compliance with customer and applicable statutory, regulatory and BMS requirements • Ensure QA is represented at all project design review milestones • Ensure project release into production is controlled and any QA risks are documented and mitigated • Manage project non-conformance issues to ensure effective corrective actions are taken to achieve a level of zero recurrence • Supplier auditor. Work with the Purchasing team to assess new suppliers and re-assess existing suppliers • Visiting vendor facilities and observing the manufacturing environment to review and assess their procedures • Monitor and measure supplier quality performance and work with the Purchasing and Quality Managers to implement corrective action to continually reduce supplier failure costs • Work with key suppliers to develop and maintain an approved supply chain with clearly defined quality condition • Review incoming supplies and products from vendors to check for defects and ensure quality • Maintain detailed reports on supplier quality, including defect rates and areas that result in flaws • Provide technical advice, guidance and support to suppliers to reduce defect rates Required skill & experience: Quality experience within a manufacturing environment Experience with non-conformance & corrective actions Inspection of electrical, electronic and/or mechanical parts, assemblies and products against engineering drawings and specifications Liaising with customers, suppliers and internal stakeholders on quality related issues, including complaints, rejects, FATs, FAIRs and change control Working hours: 37.5 hours per week, Monday to Friday. 08:00-16:00 with a 30 min lunch TPBN1_UKTJ

Quality Engineer Portchester, Hampshire Up to £39,000 37.5 Hours per Week Be the Quality Professional Who Makes Things Happen Are you a proactive Quality Engineer with a strong manufacturing background and a passion for solving problems on the shop floor? We're looking for an energetic, hands-on individual who doesn't wait for issues to come to them. Someone who enjoys being visible in production, investigating problems at source, and driving improvements that have a real impact on quality, efficiency, and customer satisfaction. This is an excellent opportunity to join a manufacturing business where you'll play a key role in supporting production teams, resolving quality concerns quickly, and leading continuous improvement initiatives across the operation. The Role As Quality Engineer, you'll work closely with Production, Engineering, and Operations to ensure quality standards are maintained and enhanced throughout the manufacturing process. You'll be a key point of contact for quality matters, taking ownership of investigations, driving corrective actions, and supporting the business in achieving operational excellence. Key Responsibilities Provide hands-on quality support to production teams, ensuring issues are identified and resolved quickly. Investigate production, supplier, and customer quality concerns. Raise, manage, and close Non-Conformance Reports (NCRs). Lead Root Cause Analysis activities using tools such as 5 Whys, Fishbone Diagrams, and Pareto Analysis. Implement and verify Corrective and Preventive Actions (CAPA). Conduct incoming, in-process, and final inspections. Analyse quality data and identify trends and improvement opportunities. Work collaboratively with Engineering and Operations to improve manufacturing performance. Support internal, customer, and certification audits. Maintain quality records, reports, and documentation. Drive initiatives aimed at reducing waste, scrap, rework, and customer complaints. What We're Looking For We are particularly interested in candidates who have developed their career within a manufacturing environment and have a proactive approach to quality management. Requirements HNC, HND, Degree, or Apprenticeship qualification in Engineering, Manufacturing, Quality, or a related discipline. Experience in a Quality Engineer, Manufacturing Engineer, or similar role. Proven experience managing NCRs, RCA, and CAPA activities. Strong understanding of manufacturing processes and production environments. Experience using inspection and measurement equipment. Ability to interpret engineering drawings and technical specifications. Knowledge of ISO 9001 quality management systems. Strong analytical and problem-solving skills. Proficiency with Microsoft Office, particularly Excel. The Ideal Candidate You'll be: Proactive and self-motivated Comfortable working directly on the shop floor Driven to solve problems rather than simply report them Able to build strong relationships across departments Passionate about continuous improvement Organised and capable of managing multiple priorities Committed to delivering sustainable quality improvements This role would suit someone who enjoys being at the heart of manufacturing operations and takes pride in making a visible difference every day. What's on Offer? Salary up to £39,000 37.5-hour working week Opportunity to work within a collaborative manufacturing environment A role with genuine autonomy and ownership The chance to drive continuous improvement and influence business performance Ready for your next challenge? If you're a hands-on Quality Engineer who thrives in manufacturing and enjoys taking ownership of quality improvements from shop floor to customer, we'd love to hear from you. INDENG TPBN1_UKTJ

An opportunity has arisen for an experienced Registered Manager to take overall responsibility for the day-to-day management of a medium-sized elderly care home in Fareham. The home is part of an established family-owned care provider with several homes across Kent. We are seeking a confident and compassionate manager to lead and develop the team, ensuring residents receive high-quality, person-centred care within a safe and supportive environment. You will be responsible for maintaining CQC compliance, driving quality standards and ensuring the effective day-to-day running of the home Key Responsibilities of the Registered Manager Take overall responsibility for the day-to-day management and smooth running of the home. Ensure residents receive safe, effective and person-centred care that promotes dignity, choice and independence. Lead, motivate and develop the care team to maintain consistently high standards of care. Ensure the home remains compliant with CQC regulations, legislation and relevant care standards. Monitor and maintain quality standards through audits, assessments and regular reviews. Oversee care planning and ensure records and documentation are accurate and up to date. Manage safeguarding concerns, incidents, complaints and risk assessments appropriately. Support recruitment, induction, supervision, training and performance management of staff. Build positive relationships with residents, relatives, healthcare professionals and external agencies. Promote a positive and supportive culture throughout the home. Work closely with the wider management team to identify areas for improvement and drive continuous development. Ensure appropriate staffing levels and effective deployment of staff to meet residents' needs. Take responsibility for maintaining a safe, welcoming and well-run environment for residents and staff.Requirements Previous experience working as a Registered Manager within an elderly residential care setting. Proven experience leading and managing a care team. Strong understanding of CQC requirements and regulatory compliance. Experience with care planning, audits, safeguarding and quality monitoring. Excellent leadership, communication and organisational skills. A compassionate and person-centred approach to care. Ability to build strong relationships with residents, relatives and professionals. Relevant Level 4/5 qualification in Leadership and Management for Adult Care, or willingness to work towards this. A strong understanding of the needs of older people and the delivery of high-quality residential care.Benefits Salary of up to £45,000 per year. Opportunity to join an established, family-owned care provider. Supportive and experienced senior management team. Opportunity to make a genuine difference within a medium-sized elderly care home. Join an organisation with several established care homes across Kent. If you are interested in this position, please apply, or for more information contact Emma Heath at Domus Recruitment. As part of our continual pursuit of quality candidates, we appreciate and reward candidate recommendations from you. If we successfully secure them a position, we will reward you with £300 - if you recommend a new candidate to us who is not already registered with us, and we secure them a role for a minimum of 1 month. So, if this position is not for you but you know someone who might be interested, why not earn a bit of cash anyway

We are seeking an experienced Quality Manager to lead the quality function within a precision engineering and manufacturing environment. The role will have responsibility for the ISO 9001 Quality Management System, customer quality, supplier quality, inspection, non-conformance and continual improvement. The successful candidate will be technically strong, commercially aware and comfortable working directly with both customers and production teams. Key Responsibilities Lead and maintain the ISO 9001 Quality Management System. Manage internal, external and customer audits. Act as the key quality contact for customers. Manage customer complaints, returns, concessions and corrective actions. Lead 8D, RCA, CAPA and NCR processes. Identify root causes and implement effective corrective actions. Interpret engineering drawings, specifications and GD&T requirements. Oversee inspection, testing, measurement and product release. Manage FAI/FAIR, inspection plans and control plans. Maintain calibration, measurement and traceability systems. Support CMM, metrology and precision inspection activities. Manage supplier quality, supplier corrective actions and supplier performance. Support supplier audits and approval processes. Monitor quality KPIs, including scrap, rework, complaints and Cost of Poor Quality. Lead continuous improvement and quality improvement projects. Support FMEA, APQP, PPAP, SPC and MSA activities where applicable. Experience & Qualifications Proven experience as a Quality Manager, Quality Engineer or similar within precision engineering/manufacturing. Strong practical knowledge of ISO 9001 and quality management systems. Good understanding of GD&T, engineering drawings and dimensional tolerancing. Experience with precision machining, CNC manufacturing or similar engineering processes. Experience with CMMs and precision measurement equipment is desirable. Strong understanding of NCR, 8D, root-cause analysis and corrective action. Experience with internal auditing and external certification audits. Knowledge of SPC, MSA, FMEA, APQP and PPAP desirable. * Engineering or quality-related qualification desirable. About Marble Talent As engineering recruitment specialists, we pride ourselves on the ability to turn aspiring candidates at the beginning, middle or towards the end of their engineering careers into successful, professional engineers place at the right companies. We are interested in people from all walks of life, as long as they have the passion to succeed in engineering. Our goal is to become the recruiter of choice for UK engineering companies. We will do this by continuing to deliver a first-class service for both clients and candidates

A Senior Quality Engineer is sought to join an innovative engineering team in Fareham, Hampshire, contributing to the continuous improvement of quality assurance, supplier quality, project quality, and environmental management activities across a high-technology manufacturing environment. The Senior Quality Engineer, Fareham, Hampshire, will be expected to develop and apply your expertise in quality systems, root cause analysis, auditing, and supplier quality management. You will work closely with engineering, operations, procurement, and customer stakeholders to drive quality improvements, ensure compliance with industry standards, and support the successful delivery of complex engineering projects. Responsibilities include: Record, investigate, and categorise non-conformities, identifying root causes and implementing effective corrective actions. Manage customer complaints and quality issues, ensuring timely investigation, resolution, and communication with customers. Deliver toolbox talks and quality awareness activities to production and engineering teams. Support engineering and project teams by defining and managing project quality assurance activities and quality plans. Participate in project design reviews and ensure quality requirements are embedded throughout the product lifecycle. Conduct internal audits to support compliance with Quality Management Systems (QMS) and Environmental Management Systems (EMS). Assess, audit, and manage suppliers to ensure continued compliance with quality standards and business requirements. Monitor supplier performance, investigate supplier quality issues, and implement corrective actions to improve supplier quality metrics. Review incoming materials and components to ensure conformance to specifications and quality standards. Support health and safety activities including risk assessments, incident investigations, and corrective action implementation. Maintain ISO 9001 and ISO 14001 compliance through effective auditing, reporting, and continuous improvement activities. Produce quality, environmental, and supplier performance reports to support business objectives and management reviews. Key skills & experience: Degree, HNC/HND, or equivalent qualification in Quality, Engineering, Manufacturing, or a related discipline. Proven experience in a Quality Engineer or Senior Quality Engineer position within a manufacturing or engineering environment. Strong knowledge of quality management systems, auditing processes, and continuous improvement methodologies. Experience conducting root cause investigations using tools such as 8D, 5 Whys, Fishbone, or similar techniques. Knowledge of ISO 9001 and ISO 14001 standards and compliance requirements. Experience managing supplier quality and conducting supplier audits. Strong understanding of engineering drawings, manufacturing processes, and quality inspection techniques. Excellent analytical, problem-solving, and organisational skills. Strong communication and stakeholder management abilities. Ability to work collaboratively across engineering, operations, procurement, and customer-facing teams. How to apply: Apply now for the Senior Quality Engineer role in Fareham, Hampshire. Send your CV to (url removed) or call Nicola on (phone number removed)

You’ll support the Complaints Lead with complaints from initial acknowledgement through to resolution, while helping the firm identify themes and improve its client care. Reviewing matter files, correspondence and other evidence to investigate client complaints. Helping produce complaints reports

The post emphasizes handling complaints, delivering training, and contributing to service improvement across trust sites.

Recruitment Services Ltd is recruiting a Complaints Resolution Officer for a 6-month temporary, full-time contract in Basildon. You'll investigate complex housing complaints and manage Housing Ombudsman cases to resolution, ensuring fair, evidence-based responses.

Michael Page is seeking a Complaints Manager in the financial services sector, based in Manchester, to oversee the end-to-end handling of customer complaints and ensure resolutions comply with regulations.

You will manage a caseload of housing-related complaints in the private rented sector and conduct proactive HMOs inspections.

To support the Strategic SEND Lead and SEND Team Manager by preparing high‑quality responses to complaints, enquiries from MPs and elected members, and other formal correspondence. Lead or advise on complex cases open to legal process, complaints and disputes, making evidence‑based judgements wh

Grant Thornton UK invites applications for a Senior Public Sector Audit Complaints and Objections Manager in our Public Sector Audit practice. You will lead complaints handling, manage elector objections under the Local Audit and Accountability Act, and handle whistleblowing disclosures, ensuring ro

The complaints Manager is responsible for managing client complaints through to resolution, ensuring matters are handled fairly, professionally, and in line with regulatory requirements. The role involves investigating complaints, recommending appropriate resolutions, liaising with the Legal Ombudsm

We are seeking an experienced Housing Complaints Officer to investigate and resolve resident complaints, ensuring a high-quality and timely service. Investigate complaints thoroughly and provide clear, accurate responses. Ensure complaints are handled in line with the Housing Ombudsman Complaint Han

You will manage a caseload of private rented sector complaints, carry out proactive HMOs inspections, and ensure compliance with housing standards and regulatory requirements.

Complaints handling Lead the management and resolution of complaints relating to Grant Thornton's local audit work, ensuring responses are robust, evidence-based and compliant with the relevant complaints framework. As a Senior Public Sector Audit Complaints and Objections Manager within our Public

You’ll interact with customers, stakeholders and colleagues at all levels, investigating complaints and finding creative solutions while keeping the customer informed throughout the journey.

The role involves investigating and resolving resident complaints, coordinating with housing, repairs, and other teams to ensure timely and high-quality responses. The ideal candidate will have proven experience in social housing or related sectors, strong written and verbal communication skills, an

Tripod Partners are recruiting for a Send Complex Case, Tribunal & Complaints Officer for Sunderland Together for Children. The role leads tribunal, mediation, and complaints activities relating to EHCPs and SEND casework, with responsibility for robust evidence and representing the Local Authority

CRA Consulting in Manchester is seeking a Legal Administrator to join a busy legal team, handling complaints, DSARs and debt chasing in a confidential, process-driven environment.

Carrington West is seeking experienced Complaints Resolution Officers to join a social housing service on an initial 6-month temporary contract. The role focuses on investigating Stage 1 and Stage 2 housing complaints, managing Housing Ombudsman cases, and driving service improvements.

Essex-based local authority is seeking three Complaints Resolution Officers to join its housing service on an initial six-month temporary contract. You will handle Stage 1 and Stage 2 complaints, as well as Housing Ombudsman cases, ensuring timely, fair and well-documented responses for residents an

Knowledge and experience of handling complaints in an NHS setting.

Experience handling Stage 1 and Stage 2 complaints. We are supporting to recruit three Complaints Resolution Officers on a full-time, 6-month temporary basis. You will manage and investigate complex complaints and Housing Ombudsman cases within a social housing environment.

As a Complaints Manager in the financial services industry, based in Manchester, you'll oversee the handling of customer complaints, ensuring they're resolved effectively and in line with regulations. Manage the end-to-end complaints process, ensuring timely and satisfactory resolutions. Deliver tra

Manage and investigate Stage 1 and Stage 2 housing complaints in line with the Housing Ombudsman Complaint Handling Code. Work with housing, repairs and other operational teams to investigate complaints and agree corrective actions. Significant experience investigating complex housing complaints w

Simpson Millar LLP Solicitors is seeking a Complaints Manager to lead the end-to-end handling of client complaints. The successful candidate will oversee the complaints register, provide clear communication to clients and Fee Earners, and drive improvements to reduce future complaints while reportin

Lendable is seeking a dynamic Complaints Team Leader to manage and develop a high‑performing Complaints Officers team. Lead, coach and collaborate with Operations and Product to translate feedback into meaningful changes, with a culture of innovation and accountability across the complaints functi

This is an excellent opportunity for an experienced complaints professional to take on a varied caseload within a busy social housing environment, with responsibility for Stage 1 and Stage 2 complaints, as well as Housing Ombudsman cases. The Role As a Complaints Resolution Officer, you will manage

Assurance & Complaints Analyst South Cerney, Gloucestershire | £26,000–£27,000 + Excellent Benefits | Hybrid Working Enjoy working with Excel, solving problems and making sense of data? Looking for an opportunity to turn those interests into a career? CKB Recruitment is working with an establish

You’ll support the Complaints Lead with complaints from initial acknowledgement through to resolution, while helping the firm identify themes and improve its client care. Reviewing matter files, correspondence and other evidence to investigate client complaints. Helping produce complaints reports

Housing Landlord Complaints Investigator To provide a comprehensive, positive and effective complaint handling and resolution service for residents in relation to Stage 2 Housing Management and Assets complaints in line with agreed procedures, standards and timescales, providing a high quality and d

In this role you will lead and coordinate complaints handling, objections, and whistleblowing matters tied to Grant Thorntons local audit work in the public sector. ResponsibilitiesLead complaints handling for local audit work, ensuring robust, evidence-based responses

This role analyzes complaints data to identify trends and drive business improvements, working closely with operations and stakeholders.