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Group Operations Director – Kara Healthcare - Care Homes Location: National Reporting to: Reports to: Chief Operating Officer (COO) Direct Reports: Regional Directors / Managers Are you a strategic and inspirational leader with a passion for driving excellence in care? Kara Healthcare is seeking an exceptional Group Operations Director to join our Senior Leadership Team and lead a portfolio of high-quality care services, including care homes, supported living, and specialist services. This is a pivotal role for a proven leader who can combine operational expertise with a strong commercial mindset ensuring outstanding quality, compliance, and performance across our growing organisation. Learn more about Kara Healthcare and follow our CEO, ___, or ___. What You’ll Do As Group Operations Director, you’ll: Lead on Quality, Safety & Compliance • Champion a culture of excellence and person-centred care., • Ensure services meet and exceed regulatory standards (CQC and other relevant bodies)., • Translate our Group vision into actionable regional and service-level strategies., • Take full ownership of budgets, delivering strong financial performance (revenue, EBITDA, cost control)., • Provide leadership and direction to Regional and Service Managers, ensuring operational efficiency., • Set and monitor KPIs for quality, staffing, and financial performance., • Lead, mentor, and develop high-performing operational teams., • Drive recruitment, retention, and leadership development strategies., • Significant senior operational management experience in health or social care (multi-site)., • Proven track record in improving quality ratings and delivering commercial success., • Strong understanding of regulatory frameworks (CQC, Care Standards, Health & Safety, Safeguarding)., • Excellent financial acumen and analytical skills., • A motivational leader and communicator who can influence at all levels., • Relevant qualification in business, management, or health/social care. Why Join Kara Healthcare? At Kara Healthcare, we’re committed to transforming lives through compassionate, person-centred care. You’ll join a passionate leadership team that values integrity, innovation, collaboration and you’ll have the autonomy to make a real impact on the quality and success of our services.

Are you an inspiring senior leader with a passion for driving exceptional quality in health and social care? Do you thrive in complex, fast‑paced environments where your decisions directly shape the lives of the people we support? If so, this is your opportunity to make a transformational impact at one of the UK’s largest and most respected social care charities. We are seeking a dynamic Head of Quality, Compliance & Assurance to lead our organisation’s quality strategy, audit frameworks and assurance systems—ensuring safe, high‑quality care everywhere, every day. This highly influential role will shape how we deliver outstanding support across England and Scotland, driving continuous improvement and embedding best practice at scale. This is a full time permanent role with some national travel expected and a need to attend our head office in Widnes as and when required. What is "The Deal" for you? • Flexibility: You can work your 37.5 hours over 4 days and enjoy a long weekend, or split the hours over 5 days to accommodate your other commitments. You can work from home, or from our head office in Widnes, or a flex between the two. There will be a requirement to travel to our head office at least once a week., • Pension: contributory pension scheme, • Benefits: retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app, • Best Lives Bolder: You'll be working for an award winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives bolder, • Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people!, • Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life Reporting to the Chief Quality & Risk Officer, you will join our Senior Leadership Team and work collaboratively with operational leaders, governance specialists and external regulators to build a sector‑leading approach to quality, compliance and assurance. As Head of Quality Compliance and Assurance you will: Lead Quality & Compliance Strategy • Develop and deliver a robust, organisation‑wide audit and quality assurance programme., • Set national quality standards and build systems that ensure regulatory excellence across the UK., • Lead effective inspection activity to provide rigorous scrutiny of service delivery. Drive Organisational Learning & Governance • Use insights from clinical governance audits, thematic reviews and incidents to shape policy and practice., • Oversee compliance processes, controls and risk mitigation strategies., • Design early‑warning mechanisms to inform decision‑making and safeguard quality. Champion Continuous Improvement • Lead transformation activity to improve systems, processes and operational effectiveness., • Co‑design quality improvement initiatives with operational and support service leaders., • Embed a person‑centred ethos in all quality and assurance activity. Build Partnerships & External Influence • Maintain strong relationships with regulators including CQC and the Care Inspectorate., • Stay connected to sector developments and ensure we remain at the forefront of best practice. Lead & Develop a High‑Performing Team • Provide visionary leadership to the Quality Team., • Develop talent, build capability and inspire a culture of excellence and accountability., • Offer matrix leadership to quality operations across the organisation. Our Ideal candidate: • Significant senior leadership experience in quality, compliance or assurance within health or social care., • Deep knowledge of CQC, Care Inspectorate and relevant regulatory frameworks., • Demonstrable success in designing and leading quality assurance systems, audits and transformation activity., • Experience leading major incidents, investigations and thematic reviews., • Strong analytical capability, strategic thinking and decision‑making confidence., • Exceptional communication, influencing and stakeholder management skills., • A collaborative, resilient and improvement‑focused leadership style., • A relevant qualification in health or social care (or equivalent experience). Role Scope & Expectations • National remit with regular travel across England and Scotland., • Participation in the Tier 3 on‑call rota (approximately once per quarter)., • Leadership accountability for the quality governance budget., • Close collaboration with operational leaders, business partners, clinical governance, health & safety and risk teams. Why Join Us? At Community Integrated Care, we are driven by our mission to help people live the best lives possible. As Head of Quality, Compliance & Assurance, you will be at the heart of shaping how we deliver safe, effective and life‑enhancing care. You’ll have the scope, support, and influence to lead transformational change and drive exceptional outcomes for thousands of people across the UK. Ready to Make a Difference? If you are a confident, credible and inspirational leader seeking a role with meaningful impact and national influence, we would love to hear from you. Apply today and help us shape the future of outstanding care. Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date. Interested and want to know a bit more? To find out more about our charity check out: ___ We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level. In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34. The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.

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Are you passionate about ensuring the safety of the buildings within your community? This role might be for you! Our client is looking for two Fire Safety Inspectors to join their dedicated Protection team. Fire Safety Inspector Various locations within Nottinghamshire 37 hours per week, Monday – Friday Fixed-term contract – 24 months £31,537 - £37,280 per annum Please Note: Applicants must be authorised to work in the UK The role of the Protection team is to direct its inspection and enforcement activities to premises that pose the greatest risk to life, property and the environment. As a competent Fire Safety Inspector, you will form part of a team carrying out inspections within a wide range of premises to regulate and enforce statutory fire safety legislation, provide a fire safety advice and evaluate fire safety design submissions. If you are a team player with a strong ability to communicate and a drive to make your community a safer place for everyone, then please apply below! Key Responsibilities To undertake inspections of non-complex and complex (depending on progression through the career grade) on premises in accordance with fire safety legislation Provide advice and guidance on fire safety and relevant legislation to business owners, internal staff and the public Prepare fire safety reports and liaise with other regulatory agencies Experience/Qualification Understanding of how to undertake inspections of premises and evaluate risk Know how to use the MS Office suite of programmes (such as Word & Excel) and be able to write reports Possess knowledge of Fire Safety Legislation Be willing to undertake fire safety training Demonstrate ethical and values driven behaviour Why NFRS? Agile Working – Our client has an Agile Working Policy, which allows our employees to mix office working with working from home to help provide you with more flexibility Flexibility – They are family-friendly and are open to considering different working patterns, which help you provide a better service to our community while supporting your home life. They also support part-time working Annual Leave - 26 days of annual leave (rising to 27 upon reaching Grade 5) plus bank holidays and a Christmas concessionary day Pension – Access to a public service defined benefit pension scheme Health and Wellbeing - As a Service, they provide a wide range of Health and Wellbeing support to all their employees, which includes access to a Bupa cashback scheme, an Employee Assistance Programme and a dedicated Occupational Health team who are there to support you. Also, all employees receive free access to an on-site gym Blue Light Card – working for an emergency service, you will have the ability to apply for a Blue Light Card, which enables discounts on shopping and eating out Development – You will have access to both formal and informal professional development opportunities, which will help you advance your career How to apply for the role: If you have the skills and experience required for this position, click “apply” today, and you will be directed to the company website to submit an application form. You must be authorised to work in the UK. No agencies please. Closing date: Sunday 15th February 2026 Interview date: 3rd & 4th March 2026 Further Information They are proud to be an equal opportunities' and ‘Disability Confident' employer, and they are committed to increasing the diversity of their workforce. They welcome applications from all parts of the community and particularly those who are currently under-represented in their workforce. They are also proud of being recognised as a ‘Gold' employer for their Armed Forces Covenant commitments. Our client is committed to the safeguarding and protection of children, young people and adults at risk of abuse and or neglect and operates a safer recruitment process. The successful candidate will be subject to a Standard Disclosure and Barring Service check and a Police Vetting check. Applicants must have been residents in the UK for the last 3 years to be eligible for a Police Vetting check. Other suitable skills and experience include Fire Safety Officer, Fire Risk Assessor, Fire Protection Officer, Compliance Inspector, Health & Safety Inspector, Building Safety Officer, Regulatory Officer, Enforcement Officer, Risk & Compliance Advisor, Public Safety Inspector TPBN1_UKTJ

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